Citizen Report Card Mechanism (SCORECARD): Assessment Of
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REPUBLIQUE DU CAMEROUN REPUBLIC OF CAMEROON PAIX- TRAVAIL- PATRIE PEACE- WORK-FAHERLAND ----------------------------- ----------------------------- MINISTERE DE LA MINISTRY OF DECENTRALISATION DECENTRALISATION ET DU AND LOCAL DEVELOPMENT DEVELOPEMENT LOCAL ----------------------------- ----------------------------- NORTH-WEST REGION REGION DU NORD-OUEST ----------------------------- ----------------------------- MEZAM DIVISION DEPARTEMENT DE MEZAM ----------------------------- -------------------------- TUBAH COUNCIL COMMUNE DE TUBAH ----------------------------- ------------------------------- Citizen Report Card Mechanism (SCORECARD ): Assessment of Public Services in the Sectors of Water, Kumbo, the ………………………. Health, Education, and Council Services within the Tubah Council Area Tubah REPORT OF THE STUDY With the Technical and financial support of the National Community Driven Development Program (PNDP) In collaboration with the National Institute of Statistics (NIS) REALIZED by POSITIVE VISION CAMEROON (PVC) May 2018 TABLE OF CONTENTS LIST OF ABBREVIATIONS .................................................................................................................................. iii LIST OF TABLES ..................................................................................................................................................... iv LIST OF FIGURES ................................................................................................................................................... vi LIST OF MAPS ......................................................................................................................................................... vii LIST OF PICTURES ............................................................................................................................................... viii PREFACE .................................................................................................................... Erreur ! Signet non défini. EXECUTIVE SUMMARY ....................................................................................................................................... x GENERAL INTRODUCTION ............................................................................................................................ xii CHAPTER I ................................................................................................................................................................. 1 LEGISLATIVE AND LEGAL FRAMEWORK OF DECENTRALISATION AND LOCAL DEVELOPMENT IN CAMEROON .................................................................................................................... 1 1.1. Legislative and Legal Framework of Decentralisation in Cameroon ................................................ 1 1.2. Promotion of Local Development ......................................................................................................... 2 1.3. Brief Presentation of Tubah Council .................................................................................................... 3 1.3.1. History and Administrative Presentation of Tubah council ...................................................... 3 CHAPTER II ............................................................................................................................................................. 13 METHODOLOGICAL FRAMEWORK OF THE SCORECARD STUDY .............................................. 13 2.1. Context of the Study ............................................................................................................................... 13 2.2. Objective and Methodology of the CRCM ......................................................................................... 13 2.2.1. Objectives ........................................................................................................................................ 13 2.3. Sampling Methodology and Data Collection .................................................................................... 14 2.3.1. Drawing of samples ....................................................................................................................... 14 2.3.2. Data collection ................................................................................................................................ 15 2.3.3. Questionnaires and Manuals ......................................................................................................... 17 2.3.4. Recruitment of interviewers, Training of interviewers and Fieldworks ................................ 17 2.3.5. Community sensitisation and awareness. ................................................................................... 18 2.3.6. Data processing .............................................................................................................................. 18 CHAPTER III ............................................................................................................................................................ 20 MAIN RESULTS OF THE STUDY AND RECOMMENDATIONS FOR IMPROVEMENT ............ 20 3.1. Presentation of the Target Population For the Study ........................................................................ 20 3.1.1. Classification of respondents by age and sex group ................................................................. 20 3.1.2. Characteristic of household heads (age and sex) ....................................................................... 22 3.2. Water Sector ............................................................................................................................................. 24 3.2.1. Availability and usage of water services in Tubah Council Area. ........................................... 24 3.2.2. Cost and quality of water services................................................................................................ 26 3.2.3. Appreciation of water services ..................................................................................................... 27 3.2.4. Breakdown of the main public water source during the last six months .............................. 28 3.2.5. Institution/person repairing the breakdown of the main public water source .................... 29 3.2.6. Need expressed in terms of water supply ................................................................................... 29 3.2.7. Reasons for the non-satisfaction in terms of water supply...................................................... 30 3.2.8. Main Expectations in terms of water supply in Tubah council. ............................................. 31 3.2.9. Synthesis of the perception of services in the domain of water and suggested areas of improvement ..................................................................................................................................................... 32 3.3. Health Sector ............................................................................................................................................ 33 3.3.1. Availability and usage of services in the health domain ........................................................... 33 3.3.2. Appraisal of the amount paid in the health care unit ............................................................... 36 3.3.3. Appreciation of health services .................................................................................................... 37 3.3.4. Reasons for the non-satisfaction of the population. ................................................................. 37 3.3.5. Main expectations in the services rendered in the domain of health ..................................... 38 3.3.6. Synthesis of the perception of services in the domain of health and suggested areas of improvement ..................................................................................................................................................... 39 3.4. Education Services .................................................................................................................................. 40 3.4.1. Availability and usage of services in the domain of education per cycle. .............................. 40 3.4.2. Characteristics of school infrastructure. ..................................................................................... 41 3.4.3. Appreciation of services in the domain of Education per cycle ............................................. 42 3.4.4. Cost and quality of services in the education sector per cycle ................................................ 43 3.4.5. Declaration of households with regards to who does repairs of the school infrastructure i | TUBAH COUNCIL 2017 when there is a need. ........................................................................................................................................ 44 3.4.6. Appreciation of services in the domain of education per cycle .............................................. 45 3.4.7. Main expectations in the services rendered in the domain of education per cycle .............. 46 3.4.8. Synthesis of the perception of services in the domain of education and suggested areas of improvement. .................................................................................................................................................... 47 3.5. Services Offered By the Council Institution ......................................................................................