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SPECIAL EDITION: the Voice of Business the Power Of SPECIAL EDITION: The Voice of Business The Power of One Some time ago, a friend of mine the product was listed as a test and told me a story that I will share eventually rolled out to all with you. He worked in sales for a locations. To this day, the chain still BOARD OF DIRECTORS very large bakery and they were carries the product. Jeff Hamilton, Chair looking for ways to increase sales. As a single voice, whether it is the They had created what they felt Lori Schuett, 1st Vice Chair sales person I spoke about or a was an exceptional product but Fern Julia, 2nd Vice Chair were having a hard time getting Brian Casteels, Treasurer their largest customer to start Mario Guzman, Director stocking it on their shelves. No matter how hard they tried, the Tom Kerr, Director customer did not want to list it. Mike Metcalf, Director They struggled for months knowing CHAMBER STAFF that if the product was picked up, it Nancy Allanson, would represent a huge jump in Executive Director sales and revenues for the Dawn Welch, company. A similar product was single business owner, it can be Administrative Co-ordinator already being carried by the difficult to affect change. But this Sandra Campell, customer’s competition and was story illustrates that as a group of Licensing Agent quite successful. “One” or a single voice made up of Diane Matheson, Finally one day, when it seemed many, change can happen. Licensing Agent there was no chance of getting As the Voice of Business, it is Part-time Students: their product off the ground, within our mandate to provide a Miranda Macklin someone in marketing came up strong voice to civic, provincial and Rahul Patel with an idea. They sent out federal governments for business, communications to all employees industry and the professions across Canada which totaled more through our local Chamber, the 51 Grand Road, PO Box 376, than 2,000 people and asked the Ontario Chamber and the Canadian Campbellford, ON K0L 1L0 employees to go into the stores Chamber of Commerce. Chamber Office: (705) 653-1551 that they were trying to sell to and We will continually work with you ServiceOntario : (705) 653-1579 ask if this product was available. to understand your needs and Fax: (705) 653-1629 When the store replied no, they concerns and will advocate on your www.trenthillschamber.ca didn’t carry it the “customer” then behalf. Together as a united voice, [email protected] asked if it would ever be available. we too can harness the Power of They did this over a 2-month One. — Jeff Hamilton, Chair of the period and within 30 days after, Board Government Relations & Advocacy Committee update Role of the committee Commerce surveys, conversations we will focus on in the coming The Chamber`s Government with business owners, or data months. Relations and Advocacy collected in the Municipal Committee has had a very busy Business Retention and Expansion The Annual Task Force committee year keeping up-to-date on Survey. will meet the first of October. A municipal, provincial and local Your Government Relations & special thank you to the following issues that impact the business Advocacy Committee includes the members that volunteered to sit community of Trent Hills. board members Jeff Hamilton, on the committee: The committee identifies policies Mario Guzman, Tom Kerr, Mike Alan Appleby, Trent Valley to advocate on behalf of the Metcalf and Executive Director Consulting; members. In the case of Nancy Allanson. Susan Fedorka, My Curated provincial or federal issues, this New task force formed Garden; may entail co-branding with the New this year is the formation of Shane Joseph, Marlin Travel; Ontario Chamber of Commerce or an Annual Task Force that Neil Graham, metaphorhome; the Canadian Chamber of includes members that do not sit Dale Bateman, Let`s Get Social Commerce. on the Board of Directors. The Canada; Identifying areas to focus on is role of this committee is to Brooke Allan, Forgrave Financial; gleaned from membership identify and review policies in our Michael Gestetner, Hillside Haven surveys, Ontario Chamber of efforts to prioritize the areas that Retirement Home. Chamber actively engaged as the Voice of Business Here is a recap of the Chamber’s Commercial re-zoning—Staff met following policies: efforts to have the voice of the with Municipal staff to establish a Request to Premier Wynne to business community of Trent Hills policy that the Chamber and commit dedicated provincial heard. relevant business organization infrastructure funds to Tourism investment—Made a are to be contacted when there developing and expanding presentation to council to are re-zoning changes made to broadband internet access in continue to financially support commercial properties. remote and rural areas of the tourism marketing and promotion Provincial Advocacy province. activities. Co-branded with the OCC on the Letter expressing the collective concern of the Chamber Network regarding the Ontario Energy Board`s recent decision to include charges related to the recovery of cap and trade program costs in the delivery charge on utility customer’s bills. Launch of Small Business Too Big To Ignore Campaign, raising awareness about the challenges that small businesses face, the rising cost of doing business, in particular increasing electricity rates. ...cont. page 4 2 High energy costs, red tape, attracting and retaining employees identified as challenges for businesses in Trent Hills The Chamber hosted an Need engagement in a Lack of information or mixed information session to talk about progressive and collaborative messages from different levels how a Chamber can affect change process to stimulate of government from an advocacy perspective. revitalization Small business doesn’t have Guest speaker Karl Baldauf, Vice High property and business guidance—government President, Policy & Government taxes, utilities, WSIB focusing on larger, corporate Relations, OCC, provided an Assistance for training business overview of the role that a Communication styles Chamber can play, the actions Lack of skilled labour, keeping between generations a and steps required, and how to trainees challenge become an effective voice for the Start-up rules and regulations business community. daunting Public transit an issue, limits workforce The information session was Overall cost of doing business Traditional industries followed by a Small Business Too Work with complementary abandoning small towns and Big To Ignore consultation to businesses, small businesses going to cities discuss “what is ailing small have to work together business”. Members of the Programs to cover advertising Creating festivals, forums, business organizations were costs to attract tourists trade shows critical to long invited to attend as well as term success of entire Lobby province to become a business-to-business members. community growth community and Following the consultation a promote that concept to “Times are changing” survey was conducted of the community membership. Your feedback was businesses need to update provided to the OCC for a report and embrace new options they will release mid-October. Businesses undercapitalized There is still time to add your feedback, call the Chamber for a Here are a few highlights of what Expertise in what you do, but survey or survey link. you had to say: can’t run a business Costs are rising to do business in Trent Hills 2017 Trent Hills Visitor Guide Been a good year, sales have been up Advertising Opportunities Population base is too small to Business Listing $55 +HST allow for business expansion Business Card Size $550 +HST We lose the best and brightest to larger communities Full Page $1,000 +HST Build out broad-band internet Contact the Chamber today to reserve connectivity across the County your space. High cost of electricity Email [email protected] Initiatives to support upgrades or call 705-653-1551. to business Increased regulation hurts Deadline: October 21, 2016. small business 3 Making connections integral to Chamber advocacy efforts CHAMBER NETWORK ...cont. from page 2 Staff attended the Ontario The Chamber met with MP Kim The Chamber also lobbied council Rudd to identify the extreme to have representation on all Chamber of Commerce (OCC) challenges that the businesses of three Municipal Revitalization Annual General Meeting as a Hastings faced with the extended Committees. Revitalization of the delegate. Delegates vote on the closure of the bridge, advocated downtown communities is key to policies to move forward in the for an early opening and that economic prosperity . The coming year. These are the every effort is made to announce connection between the Chamber the opening date in advance. and revitalization committees and policies that the GR & A Encouraged MP Rudd to seek the organizations is integral to our Committee review and assistance of her colleagues to role as the Voice of Business. determine the role we will play mitigate the impacts to business. Chamber board members and/or and the actions to be taken. Raised awareness about the staff acted as representatives or This past year we also became plight of the Hastings businesses liaisons on these committees: members of the Canadian through a Trivia/Shopping Campbellford BIA Chamber of Commerce (CCC) to Contest. Campbellford Seymour strengthen our position at the Chamber staff participated in the Revitalization Committee Federal level. following consultations: Hastings Revitalization Visit the Chamber Network Provincial Tourism Framework Committee websites to learn more about Northumberland County Hastings Downtown Integrated Improvement & Waterfront their advocacy efforts: Economic Development Plan Development Committee www.occ.ca sessions: Business Warkworth Business Immigration; Small Business Association www.chamber.ca and Entrepreneurship Warkworth Percy Betterment Development; and Tourism. Committee Membership has a voice through survey participation Responding to Chamber surveys is how you, a There are still more opportunities to share your Member, can affect change.
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