DEMOCRATIC REPUBLIC OF THE CONGO (DRC) INTEGRATED GOVERNANCE ACTIVITY (IGA) – QUARTERLY REPORT FY 2021 Quarter Two: January 1 – March 31, 2021

This publication was produced by IGA under Contract No. AID-660-C-17-00001 at the request of the United States Agency for International Development. This document is made possible by the support of the American people through the United States Agency for International Development. Its contents are the sole responsibility of the author or authors and do not necessarily reflect the views of USAID or the U.S. Government.

Program Title: Integrated Governance Activity (IGA)

Sponsoring USAID Office: USAID DRC

Contract Number: AID-660-C-17-00001

Contractor: DAI Global, LLC

Date of Publication: April 30, 2021

This publication was produced by IGA under Contract No. AID-660-C-17-00001 at the request of the United States Agency for International Development. This document is made possible by the support of the American people through the United States Agency for International Development. Its contents are the sole responsibility of the author or authors and do not necessarily reflect the views of USAID or the U.S. Government.

CONTENTS

ACRONYMS AND ABBREVIATIONS 2 ACTIVITY OVERVIEW / SUMMARY 3 EXECUTIVE SUMMARY 3 SUMMARY OF RESULTS TO DATE 7 EVALUATION / ASSESSMENT STATUS AND/OR PLANS 10 ACTIVITY IMPLEMENTATION PROGRESS 13 INTEGRATION OF CROSSCUTTING ISSUES AND USAID FORWARD PRIORITIES 33 STAKEHOLDER PARTICIPATION AND INVOLVEMENT 45 MANAGEMENT AND ADMINISTRATIVE ISSUES 46 MONITORING, EVALUATION, AND LEARNING 46 SPECIAL EVENTS FOR NEXT QUARTER 48 HOW USAID IGA HAS ADDRESSED A/COR COMMENTS FROM THE LAST QUARTERLY OR SEMI-ANNUAL REPORT 48 FINANCIAL SUMMARY 48 ANNEXES 49 ANNEX A. COMMUNICATIONS & OUTREACH MESSAGES 49 ANNEX B. TECHNICAL MATERIALS 49 ANNEX C. SUCCESS STORIES 49

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ACRONYMS AND ABBREVIATIONS

Accelere Access-Reading-Accountability-Retention AMALDEFEA Association des Mamans pour la Lutte Contre la Délinquance Féminine et l’Encadrement des Enfants Abandonnés ANAPECO National Association of Parents and Pupils of the Congo (Association Nationale des parents et Elèves du Congo) CARG Conseil Agricole Rurale de Gestion (Rural Agricultural Management Advisory Group) CBO Community-based Organization CDCS Country Development Cooperation Strategy CNONG National Council of NGOs (Conseil National des ONG) CO Contracting Officer CODESA Comité de Développement de l’Aire de Sante (Community Health Committees) COGE Comité de Gestion (Management Committee) COP Chief of Party COPA Comité des Parents (Parents’ Committee) COPACO Confédération Paysanne au Congo) (The Peasant Confederation) COREF Comité d’Orientation de la Reforme des Finances Publiques (Financial Reform Steering Committee) CSO Civil Society Organization DCOP Deputy Chief of Party DPS Divisions Provinciales de Santé (Provincial Health Division) DRC Democratic Republic of the Congo EPSP Primary, Secondary, and Professional Education ETD Decentralized Territorial Entities IE Impact Evaluation IGA Integrated Governance Activity IPM Minimum Personal Tax IPS Inspection Provinciale de la Santé (Provincial Health Inspectorate) LIFDED Women's League for Sustainable Development (Ligue des femmes pour le développement durable M&E Monitoring and Evaluation MEL Monitoring, Evaluation and Learning MELP Monitoring, Evaluation and Learning Plan ODEP Observatoire de la dépense publique (The Public Expenditure Observatory) PBG Programme de Bonne Gouvernance (Good Governance Program) PEA Political and Economic Analysis PICAL Participatory Institutional Capacity and Learning PIRS Performance Indicator Reference Sheets PPP Public Private Partnership TIP Trafficking in Persons USAID United States Agency for International Development

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ACTIVITY OVERVIEW / SUMMARY TABLE 1: USAID IGA ACTIVITY OVERVIEW

ACTIVITY NAME: Integrated Governance Activity

January 09,2017 Activity Start Date:

January 08, 2022 Activity End Date:

Name of Prime Implementing Partner: DAI Global LLC

AID-660-C-17-00001 Contract Number:

Name of Subcontractors/Sub awardees: Mobile Accord, Inc. (GeoPoll), Integrity

Reporting Period: January 1 – March 31, 2021

EXECUTIVE SUMMARY The Integrated Governance Activity’s (IGA) quarter ended with the tragic and sudden death of long time Chief of Party, Toby Vaughan, on March 26. Condolences were received from colleagues on the project and representatives of its many partners, the USAID Mission Director and U.S. Ambassador to DRC, and from the very many with whom he had crossed paths over the last 40 years within the Congo, as well as his family and friends from the U.S. and elsewhere.

During this time, the project continues to combine its achievements in terms of helping its partners become more self-reliant, transparent, and accountable. Part of the impetus for this has come from the need to increase revenues through an expanded and more efficient tax system to finance projects proposed in the Local Development Plans that each decentralized territorial entity (ETD) prepared, meaning the initiative is coming from within communities. This is coupled with training for tax collectors to make them more efficient and customer-friendly and improved financial management will strengthen the finances of the ETDs. Important innovations in this respect are the creation of financial management support teams consisting of officials who have achieved good results in their own ETDs in Sud-Kivu and Haut Katanga/Lualaba.

Work during the quarter contributed to many important USAID objectives. There is inevitable overlap between them, but the listing below illustrates how USAID IGA is contributing to each one.

ANTI-CORRUPTION Throughout the management of local services to which USAID IGA has contributed, transparency, combined with a program to strengthen the voice and power of civil society is one of the main objectives. There can be little doubt that transparency and citizen oversight inhibit corruption. Multiple tools are used to achieve this, including participatory budgeting and the installation of joint community/ETD

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committees to oversee public expenditure and strengthening of the oversight committees in schools and health centers.

Workshops to encourage taxpayer awareness were held in the Commune of Bipemba, Mbuji Mayi, the Commune of Vulamba, Butembo; Commune of Bagira, Bukavu; and the Commune of Dibindi, Mbuji Mayi, and the Secteur of Kabala, Kasai Oriental.

Joint civil society and public sector workshops to discuss ways of increasing revenue were held in the Commune of Kimemi, Butembo, the Commune of Kadutu in Bukavu, the Chefferies of Kaziba and Ngweshe and the Chefferie of Bayeke, Lualaba.

Training in the field of public financial management, aimed at ensuring that all receipts are auditable and properly accounted for, took place at the Chefferies of Bayeke, Lualaba and Ngweshe, Sud-Kivu and the Secteur of Lufuba, Lualaba.

Meetings to discuss how drugs were priced in health centers were held in the Communes of Nganza, Ndesha and Kalemba, Kananga and Likasi.

SUSTAINABILITY Sustainability has many components; one is financial strength under which the ETD or facility has a reasonable expectation of regular revenues. Two aspects of USAID IGA’s work are devoted to this objective. The first is the strengthening of finances through the identification and collection of new revenues. Many of these objectives were shared in the workshops referred to above in terms of raising tax awareness. Workshops to strengthen finances were held in the Communes of Bipemba, Mbuji Mayi; Vulamba and Kimemi, Butembo; and Kadutu, and Bagira, Bukavu; as well as the Chefferie of Kaziba, Sud- Kivu.

The royalties received from mines located within the boundaries of the ETDs has made a huge difference in eleven ETDs. USAID IGA established a system whereby recipient ETDs prepare local development plans, annual investment plans, and participatory budgets to ensure that the funds received are fully accounted for and the ETDs finances have a strong and sustainable footing.

The second is improvements in financial management. This was also covered in the workshops listed above, as well as a new idea for Health Centers to establish a revolving fund that can be used for repairs and maintenance. Musienene Health Zone, Butembo pioneered this approach. Workshops held in the four neighboring health zones helped to advance this concept more widely.

Another goal was for the USAID IGA systems and events put in (such as participatory budget events) to be affordable for the partner (whether ETD, health center or school) without external assistance. This is a firm principle of USAID IGA as it manages its workshops with minimal overheads and pays only extremely moderate out-of-pocket expenses (such as the transport allowance given to participants of $5.00) – an unpopular decision with participants, but one that is sustainable.

Aligned with the previous goal is the third principle which is to establish systems put in place by USAID IGA that are managed without external expertise. Increasingly, officials are being used as trainers, in workshops on school auditing and other activities. During the quarter these workshops occurred in Katoka Commune, Kananga, Bakwa Kalonji Chefferie, Kasai Oriental, and Likasi. Local non-governmental

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organizations (NGOs) facilitated workshops, for example, two CODESA training workshops with health centers in Kananga, one in Likasi, and one in Katuba Commune, Lubumbashi.

An important contribution to sustainability was the creation of advisory networks of financial managers in Sud-Kivu and Haut Katanga/Lualaba. The Sud-Kivu team is comprised the Deputy Bourgmestre of Kadutu Commune in Bukavu and Adalbert Murhi, Administrative Secretary of the Ngweshe Chefferie in Sud Kivu. The Haut Katanga/Lualaba team consists of Jean Ditend Mukaz, the Kolwezi budget manager; Félicien Kaponda Ilunga, Deputy Administration Manager, Kolwezi; Jeamar Mulumba; Representative of the Budget Control, Likasi, and Costa Mulenda: Controller, Likasi.

SELF-RELIANCE Many of the qualities required for sustainability also feed into self-reliance. The principle objective of many USAID IGA’s activities are to strengthen the finances of its partners. For instance, workshops to strengthen finances in ETDs were held at Bipemba Commune, Mbuji Mayi, Vulamba and Kimemi Communes, Butembo, Kadutu Commune, Bukavu, Kaziba Chefferie, Sud-Kivu, Bagira Commune, Bukavu, Baswagha Chefferie, Nord-Kivu, Likasi, Basanga Chefferie, Haut Katanga, and Dibindi Commune, Mbuji Mayi.

One of the objectives of the school audit program is to help the schools manage their limited resources better. Workshops with this focus occurred in Katoka Commune, Katanga, Bakwa Kalonji Chefferie, Kasai Oriental and Likasi, Haut Katanga.

Trainings to strengthen health centers’ financial and stock were provided in Nganza Commune. Kananga. As a follow-up to scorecard workshops, USAID IGA, working with IHP, prepared an action program to strengthen the management of health centers in Bipemba Commune and Dibindi Commune in Mbuji Mayi and Bakwa Kalonji Chefferie in Kasai Oriental.

Tax collection has long been a source of difficulty in the DRC, with corruption as a prevailing issue. In addition to the need to address corruption through increased transparency and citizen oversight, USAID IGA is training tax collectors on the tax code, management of their receipts and human relations as a means of reducing theft and encouraging a positive relationship with the public. Workshops with this objective were held in Bayeke Chefferie, Lualaba, Ngweshe Chefferie, Sud Kivu, and Lufuba Secteur Lualaba.

Finding the capital and skills to manage infrastructure projects has not been easy for the ETDs, and PPPs offer many advantages. USAID IGA identified six potential PPPs that will make the cities of Butembo, Likasi, and Kolwezi more self-reliant in terms of their capacity to manage works and the services they provide.

The COVID-19 pandemic has inevitably made traveling more complicated, and the organization of workshops more difficult due to limitations on number and requirements for social distancing. Despite these difficulties, implementation has continued; while there have been some delays, the vast majority of activities were completed as planned.

An unexpected problem, however, arose with Alphamin, the tin mine near Walikale and our partner in managing the royalties they pay to the Wanianga Secteur, Nord-Kivu. We planned to continue to monitor implementation of the Secteur’s annual investment plan and strengthen their financial management, but Alphamin asserted it would no longer provide space on their regular flights from Goma. Since the roads are too dangerous, this effectively prevented USAID IGA from traveling there and working with the

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neighboring Bakano Secteur that also receives royalties. This decision was subsequently modified to the extent that the project will now be allowed three seats on Wednesdays if reserved well in advance.

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SUMMARY OF RESULTS TO DATE FY 2021 Q2 Achievements LOP LOP FY 21 ACHIEVE PERCENT Q1 Q2 Q3 Q4 LOP ACHIEVE- PERCENT # INDICATORS ANNUAL -MENTS ACHIEVED FY21 FY21 FY21 FY21 TARGET MENTS ACHIEVED TARGET FY21 FY21 (%) TO DATE (%)

Number of local organizations that received USAID 1 500 175 371 509 100% 1,500 1,500 100% assistance

Total amount in USD provided to local organizations 2 300,000 52,612 54,050 106,662 36% 400,000 131,662 33% with USAID funds Number of organizations benefitting from capacity- 3 400 175 129 304 76% 1,200 1,150 96% building activities

Number of trainee days delivered to supported 4 8,000 2,074 1,480 3,554 44% 20,000 41,949 210% structures

Number of USG-supported activities designed to 5 promote or strengthen the civic participation of 20 0 0 0 0 TBD 0 0 women Average percentage of women in supported 6 40% Annual indicator 0 0 50% 41% 82% community structures Number of supported community structures with 7 40 Annual indicator 0 0 100 60 60% women in leadership positions Average percentage of civil society members Data 8 30% 60% N/A participating in the planning and budgeting processes Q3

Number of institutions/ organizations making 9 200 0 44 44 22% 350 90 45% significant improvements with USG support

Number of supported service facilities where the Ann 10 10 37 37 370% 20 37 185% level of use has increased over the last year Ind

Number of community awareness-raising instances 225 11 200 52 29 81 40% TBD delivered

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LOP LOP FY 21 ACHIEVE PERCENT Q1 Q2 Q3 Q4 LOP ACHIEVE- PERCENT # INDICATORS ANNUAL -MENTS ACHIEVED FY21 FY21 FY21 FY21 TARGET MENTS ACHIEVED TARGET FY21 FY21 (%) TO DATE (%)

Number of people participating in public 12 debates/meetings on health, education, and economic 200 0 501 501 250% TBD 501 growth

Percentage of surveyed citizens demonstrating a basic 20% level of awareness of service delivery standards for Data increase 13 10% 0 N/A health and education services, and the role of their in Q3 over baseline community co-management/oversight structures

Number of supported co-management/oversight 14 structures established and operating at a high level of 50 21 0 21 42% 50 21 42% compliance to mandate and regulations Number of mapping exercises of influential actors 15 30 0 0 0 0 98 47 48% representing the community TBD Number of meetings and/or actions by community Data 16 100 based on N/A structures and CSOs in Q3 past data Number of verified cases in which the local community has obtained improvements in access to 17 services transparency, inclusiveness or accountability 90 0 59 59 66& 300 156 52% as a result of its engagement/lobbying with service providers

Percentage of survey respondents that rank the 10% Data increase 5% 0 0 N/A 18 performance of their local co-management/oversight in Q3 over structure as a three or higher on a five-point scale baseline 19 Number of community scorecards completed 100 0 0 0 0 306 102 33% Number of supported ETDs showing improvement in Data 20 the level of satisfaction of residents with quality of 10 0 0 20 5 25% in Q3 local services

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LOP LOP FY 21 ACHIEVE PERCENT Q1 Q2 Q3 Q4 LOP ACHIEVE- PERCENT # INDICATORS ANNUAL -MENTS ACHIEVED FY21 FY21 FY21 FY21 TARGET MENTS ACHIEVED TARGET FY21 FY21 (%) TO DATE (%) Number of supported ETDs where the level of public Data 21 trust of the local government has increased over the 10 0 0 20 4 20% in Q3 past year 22 Number of inspections/audits conducted 30 0 0 0 0 98 40 41% Number of supported ETDs that improve the Data 23 percentage of annual budgets allocated to service 10 0 0 20 N/A in Q3 delivery Number of supported ETDs demonstrating Data 24 improvement in 3 of 5 public financial management 9 0 20 11 55% in Q3 factors Number of new public-private partnerships (PPPs) 25 3 0 0 0 3 0 0% formed Number of laws, policies or regulatory frameworks 26 formally proposed, adopted, implemented or 3 0 0 0 5 1 20% improved as a result of USG assistance

REDIT - RIGHT

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EVALUATION / ASSESSMENT STATUS AND/OR PLANS The following table presents the evaluations and assessments conducted though FY21 Q2 and planned assessments.

ASSESSMENT TYPE DATE STATUS Assessments of provincial and sub-provincial health and 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), education agencies (DPS; IPS; HZs; ProvEd; IPP; Sous-ProvEd; Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), Inspool). Kinshasa (Masina) 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville) Mar-Sep 2020 FY20 (for selected entities): continuing into FY21 • North Kivu (Bulegera, Kimeni, Mususa, Vulamba, Butembo ville, Baswagha. • South Kivu (Kaziba, Luhwindja, Buhavu, Burhinyi, Luindi, Bagira) • Haut Katanga (Kampemba, Lufira, Basanga, Bukanda) • Lualaba (Dilala, Bayeke, Lufupa) Assessments of health centers and health and education facility 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), co-management/oversight structures. Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), Kinshasa (Masina) 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville) Mar-Sep 2020 FY20: continuing into FY21 • North Kivu (Bulegera, Kimeni, Mususa, Vulamba, Butembo ville, Baswagha. • South Kivu (Kaziba, Luhwindja, Buhavu, Burhinyi, Luindi, Bagira) • Haut Katanga (Kampemba, Lufira, Basanga, Bukanda) • Lualaba (Dilala, Bayeke, Lufupa) Baseline financial and management assessments of target ETDs. 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), Kinshasa (Masina) 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville), Nord Kivu (Wanianga) Mar-Sep 2020 FY20: continuing into FY21 • North Kivu (Bulegera, Kimeni, Mususa, Vulamba, Butembo ville, Baswagha) • South Kivu (Kaziba, Luhwindja, Buhavu, Burhinyi, Luindi, Bagira) • Haut Katanga (Kampemba) • Haut Uele (Logo Ogambi, Kibali) • Lualaba (Dilala, Bayeke, Lufupa) Mapping of community structures and assessments of 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), community dynamics. Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), Kinshasa (Masina)

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ASSESSMENT TYPE DATE STATUS 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville) 2020 Completed in FY20: • North Kivu (Bulegera, Kimeni, Mususa, Vulamba, Butembo ville, Baswagha)

• South Kivu (Kaziba, Luhwindja, Buhavu, Burhinyi, Luindi, Bagira)

• Haut Katanga (Likasi ville – second round), (Kampemba, Lufira, Basanga, Bukanda) • Lualaba (Kolwezi ville – second round), (Bayeke, Lufupa) • Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji – second round)

• Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza;

Kananga ville – second round)

2021 FY21: will be carried out in all 40 ETDs as needed Community awareness and perceptions of local health and 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), education services and community co-management/oversight Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), mechanisms (neighborhood focus groups). Kinshasa (Masina) 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville) 20211 Planned FY21: will be carried out for the 22 new ETDs as needed Knowledge and perception surveys using a new sampling Feb-Apr 2021 South Kivu – Kadutu, Ngweshe, Kabare methodology (LQAS) and a simplified survey format Haut Katanga – Likasi, Katuba Lualaba – Manika Kasai Oriental – Dibindi, Bipemba, Bakwa Kalonji, Kabala) Kasaï Central – Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza Assessments of local (ETD-level) CSOs/NGOs. 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), Kinshasa (Masina) 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville) Mar-Sep 2020 FY20: continuing into FY21 • North Kivu (Bulegera, Kimeni , Mususa, Vulamba, Butembo ville, Baswagha. • South Kivu (Kaziba, Luhwindja, Buhavu, Burhinyi, Luindi, Bagira) • Haut Katanga (Kampemba, Lufira, Basanga, Bukanda) • Lualaba (Dilala, Bayeke, Lufupa) Change data and identification of Most Significant Changes Started in May 2019, A new tool to collect data on changes in organizations due to project interventions will continue on an on- was developed and adapted in FY19. As part of the methodology, on-going evaluations going basis of supported structures by field and national staff will discern significant changes. Final adjustments were made in FY20 and will continue until the end of the project

1 Delayed due to confinement

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ASSESSMENT TYPE DATE STATUS Study to identify potential PPPs 2020-2021 Haut Katanga, Lualaba, Butembo GeoPoll Mobile Phone Survey Jan 2018 onwards Surveys completed and results released in October 2018, June and October 2019 and August 2020; survey currently on-going for latest round Impact Evaluation (NORC) Jan 2018-Sep 2019 Second (final) surveys completed in September 2019. Awaiting report Home Office Internal DQA Sep-Oct 2019 A Home Office DQA specialist began a DQA in September 2019 to provide advice on M&E systems; completed in November 2019. June 2021 It is uncertain at this time if a second one will be possible prior to this year’s USAID DQA to verify progress Project Internal DQA Starting June 2021, With new M&E staff recently hired, a quarterly process will be established to do quarterly thereafter internal DQAs in the field offices, using a selective sampling method USAID DQA Oct-Nov 2019; Approx. Aug 2021 Planned Civil Society Organization evaluation FY2021 Subsequent to observations from change log data collection, significant differences were noted between various partner CSOs. An ad hoc assessment of the factors contributing to these differences and their potential impact on project objectives, including sustainability, will be carried out by an external consultant

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ACTIVITY IMPLEMENTATION PROGRESS

OBJECTIVE 1: STRENGTHEN CAPACITY OF SELECT GOVERNMENT INSTITUTIONS TO FULFILL MANDATES ACTIVITY 2.1 WORK WITH THE MINISTRY OF MINES TO ISSUE GUIDELINES TO ETDS ON MANAGEMENT OF MINING ROYALTIES A meeting held on January 27 between the Ministry of Mines, the DRC arm of Extractive Industries Transparency Initiative (EITI) and USAID IGA focused on discussions of the kind of support USAID IGA should provide EITI for publishing ETD guidelines on mining royalty management. IGA Senior Technical Advisor, Cheick Samake, EITI Coordinator Jean-Jacques Kayembe and Marcel Kapendwe, Advisor to the Minister of Mines, in charge of mining economy attended the meeting.

The Ministry of Mines representative said he was in favor of USAID support in assisting the said Ministry in the publication of guidelines to ETDs on the management of mining royalties. It was also agreed that:

• EITI-DRC will collaborate with USAID IGA and the Ministry of Mines in publishing ETD guidelines on mining royalty management and include it in its activity plan for the year 2021. This activity will be supported by IGA. • At the request of the Cabinet Director of the Minister of Mines, USAID IGA and the EITI will prepare a technical note addressed to the Minister of Mines on the implementation of this activity. EITI will submit this letter.

Meanwhile, an institutional and organizational analysis by USAID IGA on the EITI-DRC started on January 25. The concept was to support EITI in doing a self-assessment of its capacities based on the Participatory Methodology for Analysis and Improvement of Organizational Capacity (IMPAACT / PICAL) index, called PICAL. The institutional and organizational analysis focused mainly on the Kinshasa office. The Lubumbashi office will take part in this analysis through two representatives who will participate in the evaluations and feedback sessions on the institutional and organizational analysis.

Separate meetings were held with the two members of civil society who are members of the EITI Executive Committee. Both meetings centered on their roles in the Executive Committee; their expectations, their relationship with other civil society organizations; and their feedback from the Technical Secretariat to and on the functioning of the Technical Secretariat and the Executive Committee. The future of the EITI-DRC was discussed, as well as the clarification of the challenges of the current institutional analysis with the PICAL tool. Two meetings held with the EITI Technical Secretariat concerned the financial services of the structure, and the logistics service of the EITI. An in-depth analysis was conducted on the logistics as they operate and in terms of institutional objectives and current contextual realities.

Members of the technical committee and civil society representatives and chaired by Jean-Jacques Kayembe, Coordinator of the EITI-DRC Technical Secretariat attended a public meeting on February 9. He explained that the objective of the process was to analyze of the EITI-DRC as it is today and what it will be in the future to be able to address the real problems linked to the transparency and governance of natural resources. There were twenty-seven participants.

A second public meeting held on February 10 included 45 attendees, representing the EITI Executive Committee, private companies, technical and financial partners and civil society. It was chaired by the Vice- Minister of Planning. In her speech, she recalled that this institutional and organizational analysis falls within

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the framework of the first objective on the Roadmap of the EITI National Committee's priorities. This aims to "Ensure the functioning of the National Committee and give credibility to implementation of the EITI process in the DRC” and Requirement 1.4 of the EITI Standard, which relates to the internal governance of the National Committee. It is one of the thirteen corrective measures prescribed for the DRC to improve the implementation of this standard following the assessment made by the International EITI bodies in 2018 - 2019. She then expressed the hope that collaboration with USAID would make it possible to envisage, with confidence, the future of the EITI in the DRC and make the National Committee more efficient.

External evaluators were trained to conduct the interviews. These included Executive Committee members who are employees of mining companies including: M. Kasongo, Tenke Fungurume Mining, Robert Munganga, Gécamines, and Yvon Mbala, Perenco; and Jean Pierre from civil society.

The results were presented to the members of the Executive Committee on February 25 and to the staff of the EITI-DRC Technical Secretariat on February 26. During these feedback sessions, the consultant in charge of the analysis presented the general observations, results of the evaluators on the four dimensions of the institutional analysis, strengths, weaknesses, opportunities, and the prospects for change and the potential plan. Institutional strengthening developed on the basis of the results of the analysis. Chaired by the Deputy Prime Minister, Minister of Planning, the closing ceremony was an opportunity for the Deputy Prime Minister to reiterate her commitment and with the support of all stakeholders to: • Develop, clarify and share the vision and values of the EITI-DRC National Committee that we will all work together to promote in the future; • Provide EITI-DRC with an organizational structure that meets its mandate and institutional objectives; • Develop and implement an institutional capacity building plan; Put in place a communication plan for sharing reliable information and managing the image of the EITI in DRC; • Establish mechanisms for institutional ownership of the EITI in the DRC, beyond the will of individuals, to promote a permanent and constructive public debate; • Popularize the EITI and make it a process, not only of the Elite, but of the local communities which must benefit more and with justice from the natural resources of their areas and, finally • Establish a common strategy to make the EITI an essential tool for promoting transparency and good governance, making it a concern for public institutions as well as for civil society and extractive companies.

ACTIVITY 2.2 SUPPORT TO THE GENERAL INSPECTORATE OF EDUCATION FOR THE PREPARATION OF A DRAFT LAW ON AUDITING PRIMARY SCHOOLS On March 26, in the Office of the Interim Inspector General of the General Inspection of EPSP in Kinshasa, a meeting was conducted to establish contact between the IGA project and the Inspectorate General of the Ministry of Primary Education. Present at the meeting were the Interim Inspector General, the Deputy Inspector General, and Cheick Samake, and Georges Milumbu of USAID IGA. The following points were on the agenda of this meeting: (i) Support to the General Inspectorate of Education on strengthening the legal framework in favor of the establishment of financial auditing in primary schools in the DRC; (ii) and the practical modalities of support to the inspectorate within the framework of this strengthening of the legal framework. At the end of the meeting. The following points emerged: • The General Inspectorate of Education interest in USAID IGA’s support to strengthen the legal framework regarding auditing of public primary schools; • A collaboration with a General Inspectorate proposed team to implement this support; • The USAID IGA COP notification to the Inspectorate on which aspects the project can support.

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ACTIVITY 3.1 LAUNCH AT LEAST TWO PUBLIC-PRIVATE PARTNERSHIS (PPP) PROJECTS A workshop to launch the feasibility studies for potential PPP projects in Butembo was held on February 2. There were 26 participants, representing private companies, members of FEC/Butembo, the Catholic Universities of Graben and Assumption in Congo, civil society, the Ville and its four Communes.

It had three objectives: (i) to have feedback on the study identifying the potential of PPPs in Butembo, (ii) to choose priority projects and (iii) initiate data collection on the projects selected. The Mayor, Sylvain Kantamanda, chaired the workshop and assured the economic operators that the Butembo was committed to implementing PPP projects. He also encouraged companies to bid when calls for proposals were advertised. After Gauthier Nimi’s presentation of the projects, the consultant responsible for carrying out the feasibility studies, the stakeholders selected four:

• Collection, treatment, and recycling of household waste • The construction of 5 morgues; • The construction of public latrines; • Modernization of the public slaughterhouse in Butembo.

Two of these four projects will be the subject of the feasibility studies supported by IGA. This concerns sanitation and the construction of public latrines. These two projects already have candidate structures for their implementation. These are respectively COEIDEL (Contribution of economic operators to local development /FEC/Butembo), SOCITEQ and the University of the Assumption in Congo (UAC).

KOLWEZI After discussions with the Mayor of Kolwezi, members of the Federation of Businesses of Congo, civil society associations, the One Stop Shop for the creation of businesses, the technical services of the Town Hall, a workshop was held on February 23 to evaluate potential PPPs were identified by USAID IGA’s consultant. There were a total of 23 participants, including 6 women, representing Kolwezi Ville, civil society organizations, the Federation of Congo Businesses and private companies.

After discussions between the participants on the projects presented, two projects were selected for feasibility studies. These are: (i) construction of public latrines; (ii) and the development of an amusement park. For this last project, the Ville has an area of 40 hectares which can contain several activities, including play areas for children, the zoological garden, places of agricultural transformation. As a result of these discussions, potential partners for the financing of these two projects were identified.

SUMMARY: PROJECTS SELECTED FOR DETAILED FEASIBILITY STUDIES

CITY PROJECT INTERESTED COMPANIES Butembo Collection and recycling of SOCITEQ, the University of the Assumption in Congo household waste and refuse (UAC) and CEFADES; Construction of public latrines SOCITEQ, Contribution of economic operators to local development / FEC / Butembo (COIEDEL); Likasi Construction of a Modern Gécamines, ENSIVAL GREEN PEACE cemetery Collection and recycling of Générale BOWTCHET; ENSIVAL GREEN PEACE. household waste

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CITY PROJECT INTERESTED COMPANIES Kolwezi Construction of public latrines INASA; Engineering and Trade Services SARL; UTCX SARL; Construction of an amusement INASA; Engineering and Trade Services SARL; UTCX park for children (Zoological SARL. Garden)

ACTIVITY 3.3 STRENGTHEN FINANCIAL MANAGEMENT AND REVENUE GENERATION OF AT LEAST SIX ETDS

BIPEMBA A workshop on revenue generation took place in the Commune of Bipemba, Mbuji Mayi from January 25 - 27. The main objective was to improve the rate of mobilization of the ETD's own resources to finance the investment projects selected under the Local Development Plan. There were 30 participants including 7 women, representing tax collectors, market officials, market administrators, collection agents, heads of taxing services, the two accountants (revenue and expenditure), the Controller, and the Bourgmestre and his deputy. These trainers are part of the IGA established network, with the aim not only of sharing good practices but also of ensuring effective support for ETDs in their financial management.

The workshop focused on the following topics: taxpayer awareness strategies (Tax Citizenship); techniques for popularizing the tax code, and tax collection strategies. During the workshop it emerged that Bipemba has not collected certain taxes and charges.

Discussions on tax collection and mobilization strategies, based on the examples of Ngweshe and Kadutu resulting in the decisions to: • Recruit collectors based on quality criteria • Subdivide the Commune and the markets into fiscal districts with heads of districts • Monitor collections through these tax districts • Establish performance criteria by setting revenue targets per tax district, collector, day and week, month and year.

VULAMBA, BUTEMBO A mission took place on February 2 – 3 to the Commune of Vulamba, Butembo to follow-up on recommendations made during a review last year on financial management, with particular attention to the transparency of public finances. It emerged that the Commune mobilized 59.63% of the planned revenues in 2020, against 43% for the 2019 financial year. For the 2020 financial year, the indications are that the Commune was able to mobilize 98,352,220.00 FC (about $49,175) or 70.04% of the planned revenues. This was a satisfactory result, especially considering the COVID 19 pandemic. Certain shortcomings, however, cannot be ignored including the absence of a credit manager and the non- implementation of asset accounting. Recommendations were made to find solutions to these shortcomings.

KIMEMI, BUTEMBO A support-monitoring mission to the Commune of Kimemi, Butembo, held on February 9 was extremely informative and revealed the following:

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• An increase in ETD's own income in 2020; rising from 136,347,043 FC in 2019 to 168,922,390 FC, (about $84,460) i.e. an increase of 19% over the same period; and 82% of the budgeted amount. • Total revenues increased by 17% between 2019 and 2020 from 150,873,411 FC to 180,878,344 FC (about $90,440).

The civil status documents and the registration and numbering of plots played an important role in the mobilization of revenue in 2020. The existing budget committee served as a framework for reflection to set up the revenue mobilization strategies in the entity.

KADUTU, BUKAVU A similar monitoring-support activity took place from February 3 - 5, 2021 in Kadutu Commune to follow up on the recommendations made during the training of tax collectors. Participants included the staff of the finance and budget office including the accountant, the budget controller, the auditor, and authorizing officer.

The activity aimed to analyze the performance of the Commune in the field of mobilization and maximization of revenues. It was an opportunity to review the financial management of the fiscal year 2020, identify recurring problems in the implementation of the budget, and verify the implementation of decisions taken during the training.

The following observations were made: • The Commune’s own revenue (those resulting from the payment of taxes and duties within its jurisdiction) increased from 108,504,960 FC in the first half year to 175,615,989 FC (about $87,810) in the second half of 2020. This was an increase of 62%, with a peak of achievement in October, or one month after the training workshop for collectors. • Transparent and participatory management has become a culture within the Commune of Kadutu. All stakeholders from the top to the bottom of the budget chain were involved and this led to a sound management model of public finance and governance. • The opening of a new bank account at Rawbank entitled “Other investment account” was opened in 2021 and is operational. This account is for investments in basic services (education, health, agriculture) as well as others identified under the local development plan.

KAZIBA The process of identifying taxpayers in the Chefferie of Kaziba in Sud Kivu was launched on February 8, led by the consultant Pacifique Ngombwa. The objective was to set up a database of taxpayers and obtain the participation and commitment of the members of the steering committee. The Administrative Secretary of the Chefferie chaired the meeting, and the accountant and collector of revenues were present. An operational guide for the activity was reviewed step by step and a clear explanation was made for the attention of the committee.

A second meeting was held under the leadership of the representative of the chief of the chiefdom and other members of the steering committee in particular the Chairperson of civil society, a representative of the collectors, the Chairpersons of all of the markets in the Chefferie, the head of a commercial center and others who represented taxpayers.

A steering committee to oversee the taxpayer identification process was created. The members agreed to work on a voluntary basis to set up a reliable data base on taxpayers. The president of the civil society offered to raise awareness of the process among the community.

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Twelve investigators and five data processors were hired and trained; the training of the investigators took place on February 13. Several themes were covered: the method and technique of data collection, the quality of the data to be collected, the Chefferie’s tax code and how to collect data from taxpayers, the qualities of a good Investigator, the obstacles to collecting data in the field, and the presentation of the data collection sheet.

The data processor training took place on February 15. It focused on the usefulness, management and the purpose of the database, security, retention and recovery, and reliability of the data. The concepts of sorting filters and validation of data were presented with exercises practiced in support of the activity. The database model was also presented and the participants in the training were given tools on how to record the investigator collected information.

A pilot survey on February 16 followed, in which 590 taxpayers were identified and entered into the database. The actual main survey phase that took place on February 18, 19, and 20 identified 1,025 taxpayers.

BAGIRA, BUKAVU Public hearings on revenue mobilization held on February 4 - 6 had the theme "Tax citizenship in relation to revenue mobilization and taxation for the financing of projects of the Local Development Plan and the participatory budget for the improvement of social services in the commune of Bagira.” In total, 143 influential people from Bagira took part in these public hearings including 29 women divided as follows according to the neighborhoods: • Cikonyi-Cikera-Mulambula and Kanoshe: 81 people, including 15 women • Lumumba and Nyakavogo: 62 people, including 14 women

They included representatives from the educational division Bukavu III and the health zone, schools, health centers, social responsibility structures (CODESA and COPA), influential people around the schools and health centers and partner CSOs.

The objective of these public hearings was to improve participatory governance within the commune of Bagira and establish a relationship with the community based on participation, communication, accountability, and transparency in management.

In his speech the Bourgmestre presented a report on the progress made in terms of planning and budgeting. In 2020, the Commune received 173,890,447 FC or 14.48% of the overall budget of which retrocession was 33,680,000 FC. Local revenues were only 140,210,447 FC (about $70,105). He said the Commune would consult the community on how to improve matters. In response, civil society (CSOs and influential people) made commitments to support the process, and thereby improve basic social services in Bagira.

Through common agreement the stakeholders have undertaken to organize a public hearing either quarterly or semi-annually (depending on circumstances) to assess progress in implementing these proposals.

Public hearings on February 11 and 13 occurred after the meeting in Ciriri-Mulwa and Buholo Kasha-Cahi districts. 122 participants took part, divided as follows: • Ciriri-Mulwa: 63 people including 07 women • Buholo Kasha-Cahi: 59 people including 09 women

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The stakeholders committed to: • Organizing a census of all taxpayers according to nature and category of revenue in a computerized system; • Increasing advocacy at the provincial and national level for the regular release of retrocessions on taxes of common interest and national revenue, which together constitute a considerable part of the Overall Budget of the Municipality; • Mobilizing partners of the Kadutu health zone for the construction of a health center in the Ciriri 2-Mulwa health area in collaboration with the health commune and the health zone of Bagira, after the acquisition land (parcel) by the population; • Sensitizing local leaders and the entire population of these neighborhoods so that they can acquire a plot for the construction of the health center in the Ciriri 2-Mulwa health area. Immediately following the meeting, the participants agreed to meet with the population of Ciriri and Mulwa Quartiers on Thursday February 18, 2021.

BAYEKE, LUALABA The training of tax collectors in the Chefferie of Bayeke, Lualaba took place from February 15 - 17. There were 51 participants including 8 women. The subject matter included the ethics that collectors should follow, the tax code, and techniques for popularization of the tax code, etc.

The Kolwezi budget manager; Félicien Kaponda Ilunga, Deputy Administration Manager, Kolwezi; Jeamar Mulumba, Representative of the Budget Control, Likasi, and Costa Mulenda: Controller, Likasi led the workshop. They are all members of the network of stakeholders in ETD public finance in Haut-Katanga and Lualaba that ETD authorities established on October 3, 2020, with the support of IGA.

It was recommended some taxes with real potential should be activated in line with Law18/004 of March 13, 2018; in particular, the minimum personal tax.

The IGA Finance Office in Lubumbashi developed an Excel program to produce reports in an automatic way. It is being trialed in Bayeke and experience to date is satisfactory, especially as it allows the Chefferie to work transparently and monitor the collected revenues and expenses of the ETD on a daily basis.

BULENGERA, BUTEMBO A follow-up in the Commune of Bulengera and the Ville of Butembo concerning the management and transparency of public finances took place on February 11 and 17 respectively, with the aim of strengthening public finance management and transparency tools. The findings were:

In Bulengera, • On the 2020 budget forecast of 411,096,692 FC in revenues the Commune received 222,336,494 FC (about $111,170), i.e. a budget execution rate of 54%. • The 2021 budget is for 475,774,956 FC, (about $237,890) of which 40.66% is for capital expenditure.

In Butembo, • For the year 2020, of the budgeted revenue of 1,496,666,802 FC, 1,021,875,539 FC (about $510,000) was received (68.2% of budgeted). Their budgeted own revenues were 917,402,419 FC, but they collected 943,556,539 FC, (about $471,780) which was 102.85% of the budgeted amount. This is a significant improvement compared to previous years (2018 and 2019), when the city's overall revenue budget was achieved at 33.5% and 34.34% respectively. This improvement is attributable to the USAID IGA’s support in the area of public finance management.

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NGWESHE, SUD KIVU The identification of taxpayers in the Chefferie of Ngweshe launched on March 10. The objective was to support the ETD in maximizing revenues and ensuring transparent management of public funds. This taxpayer identification activity began with the installation of a Steering Committee (including representatives from civil society, business, tax collectors, the chairperson of rural markets, chairpersons of commercial centers and the ETD) with the mandate to coordinate and monitor the implementation of the process.

The aim of this process was to develop local expertise in taxpayer identification and the development of a taxpayer database.

A recruitment process for investigators took place from March 10 – 16. A total of 17 investigators, (five women) including a member of staff of the Chefferie and five data processors including 3 staff members were selected. The investigator training took place on March 17.

The first step was a pilot survey on March 18, in the commercial centers of Walungu and Kaniola. This was followed by the main survey of Mugogo and Mudwanga markets and Butuza and Burale commercial centers from March 20 - 22. A total of 1,510 taxpayers were identified and encoding of the data has begun. As part of this initiative, taxpayer education was provided through commercial spots and discussion programs on the radio, and members of the steering committee meeting the public at the markets and shopping centers. The local chamber of commerce (FEC), members of civil society, the chairpersons of the market committees and some heads of centers supported the initiative.

BASWAGHA, NORD KIVU A support mission to review revenue collection in the Baswagha Chefferie, took place from February 22 - 24. The Provincial Public Finance Specialist of the IGA Provincial Team facilitated the mission and the following results emerged: • From a budget execution point of view, the overall planned revenue estimated at 195,274,753 FC in 2019 amounted to 92,037,417 FC, or a budget execution rate of 47%. In 2020, on the other hand, the overall revenue forecast for 249,904,423FC was achieved to the tune of 127,937,253 FC, (about $63,970) or an execution rate of 51%. • Between 2019 and 2020, the Chiefdom recorded a rate of increase in revenue of 41% from 71,625,125 FC in 2019 to 101,216,647 FC (about $50,610) in 2020

KATUBA, LUBUMBASHI Performance reviews of the collection of revenues in ETDs began on March 10 and ended April 3.

In the Commune of Katuba, the activity took place over three days from March 9 – 11. The following findings emerged from this support: • The budgeted revenue for 2020 was 1,284,708,579 FC, but only 193,548,149 FC (about $976,775) was collected, with a budget execution rate of 15%; • However, revenues in 2019 were 121,441,031 FC (about $620,720), a growth rate of 59%.

LIKASI In the Ville of Likasi, the activity took place from March 13 - 15. • The budget for fiscal year 2020 of 3,508,914,876 FC was achieved to the tune of 2,319,186,292 FC, a budget execution rate of 66%

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• By comparing the revenues in 2019 (2,133,033,511 FC) with those in 2020 (2,319,186,292 FC) (about $1,159,590), we observed an increase of 8.7%.

BASANGA, HAUT KATANGA The same activity was undertaken at the Basanga Chefferie from March 16 - 18. Analysis of the documents resulted in the following observations:

• Of the 2020 budget of 7,869,563,752 FC, only 3,289,721,595 FC was spent, an execution of 41.8%. However, in 2020 the ETD increase its revenues from the 2019 level of 137,336,705 FC (about $68,670) by 2,295% due to mining royalties.

The following projects from the Local Development Plan have been implemented:

No. PROJECT SECTOR STATE 1 Construction of Kanyanyina and Kariamba primary schools and Education In progress supply of benches to schools 2 Construction and provision of beds, mattresses, etc. for Health In progress the Matafu health center on the Kabungu Lwambo road 3 Drilling project of 25 wells throughout the ETD, 15 of which are In progress operational 4 Purchase of three tractors for farmers, plus accessories Economic growth Realized 5 Acquisition of 50 Ha of agricultural land Realized 6 Acquisition of 16 cows Realized 7 Construction of 300 modern houses for the public and an In progress administrative building 8 Urban development project for the Chefferie (creating avenues, In progress planting trees, etc.)

DIBINDI, MBUJI MAYI Three public hearings were organized from March 16 - 18 around the mobilization of revenue and financing of the participatory budget in the Commune of Dibindi, Mbuji Mayi. The main objective of these public hearings was to improve participatory governance and a culture of accountability and transparency in management through the discussion of development issues with the community.

In each session there were 65 participants, making a total of 195 people including 50 women. They represented the ETD, educational sub-divisions and health zones, itinerant inspectors, IPS and DPS, CODESA, head nurses of health centers, COPA and COGES, partner CSOs, and influential members of the community around IGA supported schools and health centers,

After these hearings the following recommendations were made: • Organize awareness sessions in all neighborhoods on the importance of paying taxes; • Popularize the tax code; • Involve church and other community leaders to raise awareness of tax culture. • Sensitize the community on tax culture through the media.

LUFIRA, HAUT KATANGA The review of revenue collection in the Lufira Secteur, took place from March 19 - 22. The following findings emerged:

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• In 2020, the overall revenue forecast for 7,395,026,395 FC (about $3,697, 500) was achieved to the tune of 4,267,462,366 FC (about $2,133,750), or a budget execution rate of 57% • Between 2019 and 2020, there is a drop in revenue of 19%. The budget execution rate in 2019 was 5,078,915,217 FC (about $2,539,450). The ETD authorities say that his fall was due to the COVID-19 pandemic, which has disrupted traffic in this part of the country.

The feedback session on the results of our work took place in the presence of the Head of Secteur who thanked IGA for its support and promised to make good use of recommendations for the development of the ETD.

LUFUBA, LUALABA A tax collectors and tax training workshop took place at Lufuba Secteur from March 24 – 26. The objective of the activity was to increase its revenues. Three members of the Network of Finance Actors of Haut- Katanga and Lualaba namely, Jean Ditend Mukaz, Representative of the Budget Control, Kolwezi; Félicien Kaponda Ilunga, Head 2, Office in charge of administration, Kolwezi; and Jeamar Mulumba, Representative of Budget Control, Likasi led the workshop of 28 participants including four women.

KABALA, KASAI ORIENTAL Public hearings on the mobilization of revenues and financing of the participatory budget in Kabala Secteur were held on March 23 - 24. The main objective was to strengthen accountability and transparency through the discussion of development issues with the population represented. Two sessions were organized around the theme “Mobilizing local revenue to develop our ETD.” 60 people participated in each session, making a total of 120 people of which 18 were women. They included representatives of the ETD, influential members of the community around schools and health centers, representatives of the educational sub-division of Lupatapata and the health zone of Tshishimbi, Itinerant Inspectors, members of CODESA and head nurses of health centers, COPA and COGES of schools, and partner CSOs. Recommendations included: • The collaboration of the heads of the villages in the collection of taxes • The Head of the Secteur, with the heads of the villages, should hold meetings to explain the need to pay • Popularize the tax code.

OBJECTIVE 2: TARGETED SUBNATIONAL ENTITIES COLLABORATE WITH CITIZENS FOR MORE EFFECTIVE DEVELOPMENT ACTIVITY 4.1 SUPPORT THE IMPLEMENTATION OF LOCAL DEVELOPMENT PLANS AND LOCAL DEVELOPMENT COMMITTEES A workshop held on February 13 in Logo Ogambi Chefferie, Haute Uele, for the General Assembly centered on the approval the annual investment plan. There were 35 participants including members of the Local Development Committee, representatives of civil society and a representative of the Garamba National Park, Daniel Kasololo, Deputy Director of Sustainable Development Department.

Mr Kasololo presented the Park’s annual investment plan, which is consistent with the ETD plan. He said he was determined to collaborate with the Chefferie’s Local Development Committee. This meeting restored confidence between the Garamba National Park and the local population. It is the first time this has been done in Logo Ogambi and will enable coordination of development activities within the ETD.

The projects within the Park's Annual Investment Plan include:

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• Agroecology: gardens, other food crops, cassava, Chia, cocoa, beekeeping, fish culture, poultry vaccination, and coffee and palm oil. • Infrastructure: (drinking water, school infrastructure, Apiculture). • Energy: Construction of a hybrid photovoltaic plant in Tadu. • Production of hybrid photovoltaic plant in Faradje. • Retail sale of 566 solar lights, sale of 145 Multi light kits.

Priority projects in the annual investment plan are: • Equipment for the Chefferie offices • Construction and equipment of a groupement office • Construction of a multipurpose room • Improving the drinking water supply system • Support for the construction of the Tomati health center • Support for the construction and equipping schools • Support for innovative agriculture • Rehabilitation of agricultural feeder roads • Development of a solar power plant • Support for reforestation initiatives

With the objective of raising funds to finance the projects contained in its local development plan, the Chefferie of Kaziba organized a morning presentation of its action program for the year 2021 to development partners on March 24. Attendees included the provincial Minister of the Interior of South Kivu, provincial Deputy, Félicité Naweza; the notables of the Chefferie of Kaziba living in Bukavu; the various development partners working in Kaziba and MONUSCO. The chief, His Majesty Mwami Dirk Majiri Iv Majiri Cimanye N'nakaziba, pleaded with the partners to engage with the chiefdom to boost development. Some partners made the following commitments including: • MONUSCO promised to finance projects for the supervision of unemployed young people by organizing vocational training that also support young people and women victims of sexual violence. • FH (Food for the Hungry), which promised to integrate certain agricultural projects as part of its new project, will start in September 2021. • Civil society organizations pledged to mobilize Voltaire funds for the Kaziba chiefdom and an account for these funds will be opened in one of the province's banks.

The Chief thanked USAID IGA for not only having facilitated the development of their local development plan, but also for teaching him the notion of accountability vis-à-vis the citizens. He is committed to capitalizing on the achievements of the project, especially the taxpayer database which was set up with the support of IGA.

ACTIVITY 4.2 ASSIST ETDS TO IMPLEMENT PARTICIPATORY BUDGETING (The reports under Activity 3.3 also refer to support received by ETDs for participatory budgeting) A workshop on participatory budgeting and financial management was held in the Lufupa Secteur, Lualaba, from March 1 – 4, with 15 participants. They were selected from the staff of the ETD, civil society, the Federation of Enterprises of the Congo, religious denominations, and sectoral services (health, education, and agriculture). The objectives of the workshop were to: (i) strengthen the capacities of actors in the process of drawing up the participatory budget; (ii) establish and train the budget committee in budget monitoring; (iii) build the capacities of stakeholders on budget management tools; (iv) and put in place a monitoring-support mechanism for budget implementation.

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The Head of the Secteur formally established an elected budget committee consisting of 25 people including six women. These members were drawn from ETD staff and civil society. The willingness of the Head of the Secteur to move the budget process forward was evident from his full participation in the training.

ACTIVITY 4.4 EXCHANGE OF EXPERIENCES BETWEEN ETDS ON INCOME GENERATION AND FINANCIAL MANAGEMENT A workshop to exchange experiences between the public finance network of Sud Kivu and the Commune of Kimemi, Butembo, on revenue generation and financial management was held from February 24 – 26. There were 18 participants, including one woman, including members of the Kimemi Commune budget committee and 3 members of the South Kivu public finance network who traveled to Butembo to facilitate this exchange of experiences. Munyabeni Nyembo, Deputy Bourgmestre of Kadutu; Murhi Adalbert, Administrative Secretary of Ngweshe and Hyppocrate Marume, Chairman of the civil society of Kadutu were in attendance. This activity aimed to(I) share good practices on the functioning of the budget committee of Kadutu and Ngweshe; (ii) share the strategies for mobilizing resources for the financing of projects in Kimemi, and (iii) share the realities on the functioning of the public finance network in South Kivu.

In his speech, the Bourgmestre of Kimemi Commune, Bwambale Nyime Gilbert, welcomed the fact that the workshop allowed the ETDs of Kadutu, Ngweshe and Kimemi to train each other on revenue mobilization and financial management. He also stressed that this is the first inter-ETD cooperation activity organized in Butembo in over 10 years.

The workshop also consisted of presentations on the functioning of the Kimemi budget committee, a committee installed through a municipal decree in October 2020; and strategies for mobilizing and managing resources.

In view of the lessons learned through this sharing of experiences, it was agreed to provide the other three Communes in the Butembo, and the Chefferie of Baswagha, a similar opportunity, during which the Kimemi will share its experience.

ACTIVITY 5.1 WORK WITH IHP TO ADDRESS SHORTCOMINGS IN PUBLIC AGENCIES' PERFORMANCE IDENTIFIED IN HEALTH CENTER RECOVERY PLANS A meeting was held on February 19 at the provincial office of IHP Mega in Mbuji Mayi to discuss the collaboration with IHP in connection with USAID IGA partner health centers. A previous meeting between the two projects to collect data from community diagnostics at USAID IGA intervention sites was held from September 21 – 24.

Provincial Director and the Capacity Building Advisor of IHP and the Field Manager and the Health Service delivery coordinator of USAID / IGA all attended the meeting.

The two parties agreed on 34 actions to be taken for the benefit of the health centers of ETD Bipemba (Bipemba health zone), Dibindi (Dibindi health zone) and Bakwa Kalonji (Kasansa health zone). These selected actions respond not only to the needs identified in the health centers covered by the IGA project, but also to actions in the IHP work plan that will be implemented jointly with USAID IGA.

On March 23 a follow-up meeting was held between the IGA project and IHP to review collaboration plans. The Senior Decentralization Advisor and the Civic Engagement Advisor from Kinshasa, the Field Manager and the Health Service Delivery Coordinator of the IGA provincial office of Kasai Oriental represented USAID IGA, while the Regional Director and the Capacity Building Advisor in Kasai Oriental represented IHP.

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The starting point was a review of the list of actions IHP will support for the benefit of USAID IGA health centers, as agreed at the data sharing workshop held earlier.

The projects agreed to create "pilot concentration zones" around the selected health centers. These would consist of a package of activities intended for these zones that would lead to an improvement in the quality of health care. The main criterion for choosing a health center to appear in the concentration area was that it demonstrated improved governance. IGA is responsible for identifying health centers that meet this criterion. At the meeting three health centers were selected: 1. CS Bon Berger, in the Commune of Bipemba, 2. CS Sankayi, in the Commune of Dibindi 3. CS Lukalaba Ouest, in Bakwa Kalonji Chefferie

The package of activities to be provided by the two programs is as follows: IHP • Financing of capital projects and equipment, mainly the rehabilitation of buildings, provision of materials and equipment as well as management tools; • Extension and / or revitalization of community care posts.

IGA • Support for governance; this includes the strengthening of CODESAs, training in materials and equipment, exchange of experiences in the management of health centers, and the organization of citizen forums to sensitize the community and service providers regarding the importance of maintenance of infrastructure, materials, and equipment.

ACTIVITY 5.2 SHARE EXPERIENCES BETWEEN SECTORS REGARDING COMMUNITY ENGAGEMENT The Civil society grantee FODAGRI held public hearings in the Commune of Bipemba, Mbuji Mayi, on 9 – 10 February at Mutombo Kaci primary school. 100 people participated in 2 sessions. These hearings aimed to convince the community to ask for more accountability while providing the opportunity for authorities to explain the school management to the community; thus giving them an insight into the difficulties and problems facing the school. The series of hearings made it possible to inform the whole community about the administrative, financial, and asset management of the targeted primary school to show the community that co-management is effective between the management team and the elected COPA.

Additionally, two Tribunes d'Expression Populaire (TEP) were organized on February 9 and 10 in Bipemba with the theme "What is a health center, its function and its mandate and who manages it?” and "In a context of civic engagement, what roles must each stakeholder play in order for the Center to be declared a quality center?” Each was attended by 80 people, including Community leaders including CODESA members from the 13 quartiers, representatives of the ETD, the delegates of the education sub-division, Mbuji Mayi 2, and the Bipemba Health Zone attended the sessions.

The objective of these forums was to give the community an opportunity to make recommendations for the improvement and the development of their health facilities. This first experience allowed the community to express themselves freely and to make contributions to the development of their health center. The results exceeded expectations: it was resolved to raise funds to buy wood for doors and windows, as well as bags of cement and flat stones for the pavement to complete the construction of the Bon Berger health center, through contributions in order. Another resolution established a union of all

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the CODESAs in Bipemba health zone, as a platform for discussion and creation of solidarity when seeking effective responses to important and urgent needs.

ACTIVITY 5.3 SHARE GOOD PRACTICE IN SCHOOL FINANCIAL MANAGEMENT AND AUDITING

KATOKA, KANANGA The workshop to exchange experiences on a school audit in the Katoka Commune, Kananga, took place from February 8 - 13. Twelve primary school inspectors, including eight women, took part, together with three school principals and members of COPA, two partner CSOs and a representative from the ETD took part. In all there were 26 participants, of which 12 were women. Inspectors Kayembe and Sophie Bakandimuna facilitated the workshop.

The opening ceremony was chaired by the Deputy Provincial Principal Inspector in charge of secondary education. The workshop covered the proper attitude for a successful audit, the 5 steps of an audit and the 9 qualities of a good auditor. In a participatory and active approach, the facilitators developed a mechanism for involving inspectors and other educational actors (Directors and COPA) in a change dynamic for the benefit of the community. They also stressed the positive benefits of audits in schools, rather than treating them as a control tool.

An audit template was developed and explained for all participants, proceeding step by step to allow everyone to complete it during audit actions in the field. After this interaction, the audit simulation sessions were carried out as group work. An exercise that allowed inspectors to practice conducting an audit in a simulation, and each group delivered in detail the contents of the audit tool before the training team could make any necessary amendments. The last three days (February 11 - 13) were devoted to practical simulation exercises in the field.

BAKWA KALONJI AND KABALA A workshop to share good practice and exchanging experiences on school auditing between Bakwa Kalonji and Kabala was held on March 1-5 in Bakwa Kalonji. The main objective was to share knowledge about the primary school audits. It followed the audits in the target schools in Kasai Oriental, and also the workshop to approve the innovative school audit tool, held from August 13 - 14 2020 in Mbuji-Mayi.

Lambert Tshisuaka Mudimbi, Provincial Inspector of Kasai Oriental and two itinerant school inspectors, who were trained during the first exchange of experiences, led the workshop, they were Adolph Tshimanga Beya, Itinerant Inspector of Pool Lupatapata, and Anne-Marie Musau Kazadi, Itinerant Inspector of Pool Mbuji Mayi 3. In total 27 Inspectors took part in these meetings; including 1 woman. These participants include: IPPAF from Kasai Oriental, the itinerant Inspectors and members of the sub-divisions of Pool Lupatapata in the Kabala sector and Tshilenge, 1 & 2 pool in Bakwa Kalonji.

Presentations of good practice on the conduct of a school audit, as well as explanations of the main lines of a management and support plan, were made for the participants. These presentations were followed by explanatory discussions, small group audit simulation exercises, and the development of management plans. Practice field trips were carried out in four (non-IGA supported) schools in the sub-division of Tshilenge 2. These practical exercises enabled the traveling inspectors to master the methods, approaches, and tools of the school audit process and support schools until the development and implementation of a management plan.

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LIKASI A similar workshop was held in Likasi from March 15 – 19. Participants were itinerant inspectors from Likasi, Basanga and Lufira. Twenty-four participants including seven women took part in this workshop. Provincial Principal Inspector in charge of Training in the Education Province of Haut-Katanga 1 and two other inspectors from two Likasi sub-sub-divisions, who were previously trained in school auditing and had conducted audits in USAID IGA supported schools in Likasi, were the facilitators.

These facilitators shared their experiences of the implementation of recovery plans for pilot schools, management plans, the process of developing, checking and implementing budget forecasts, internal financial control, as well as the educational nature of the audit. The theoretical contributions, combined with the experiences of other inspectors, established an understanding of the concepts relating to school audits. On March 18 and 19, 2021, field trips took place in 4 schools to conduct a preliminary audit and the audit itself. These 4 schools were: EP Mapinduzi 3 and Mapinduzi 5 from Likasi 1 Sub-Division as well as EP Maungano 2 and Ndoto from Likasi 2 Sub-Division.

Another workshop to share good practices and exchange experiences in school auditing between the schools occurred in Bakwa Kalonji, from March 22 - 27. Lambert Tshisuaka Mudimbi coordinated the workshop while two Itinerant Inspectors, a school director and two parents of pupils from schools who participated in the exchange of experience in the province of Kasaï Central, facilitated. These included: • Adolphe Tshimanga Beya, Pool Lupatapata, Itinerant Inspector; • Anne - Marie Musau Kazadi, Pool Mbujimayi 3, Itinerant Inspector; • Cléophas Kalala Mutuala, Director Nkuadi primary school; • Adolphe Kabongu, Chairman COPA, Mutombo Kaci primary school; • Katamba Lufuluabu, Chairman COPA, Tshishimbi primary school.

There were 31 participants, including eight women. For a good understanding of the subjects, simulation exercises on the school audit and on the development of a management plan were organized in working groups. Practical exercises were conducted in four schools of the sub-division of Tshilenge 2 that are not supported by IGA.

It is hoped that the workshop will enable the directors and members of the COGESs of the schools to master the approach and tools for school audits. A plan to support school management plans via traveling inspectors was drawn up and approved during this meeting.

ACTIVITY 6.1 PROVIDE TRAINING, TECHNICAL ASSISTANCE AND COACHING TO SELECTED PROVINCIAL AND SUB-PROVINCIAL SERVICE DELIVERY ENTITIES A workshop to evaluate a training module in financial management of health centers and CODESA in Kasai Oriental took place from March 9 – 11. This meeting was the first step in the process of getting the endorsement of the Provincial Health Division. The workshop was moderated by Mr. François Kashomona, Coordinator of the “Financing and Contractualization” working group and Head of the Inspection Office of the DPS, with the assistance of Alidor Biaya, a member of this working group and USAID IGA consultant, moderated the workshop. Alidor Biaya also developed and designed the training material with the support of the IGA Project Health Specialist, Mr. Alexandre Bukasa. It was used as a basic document during the training sessions.

A total of 22 people took part in these meetings, including 5 women. These participants were mainly members of the “Financing and Contractualization” working group of the Provincial Health Division (DPS) of Kasai Oriental, Head Nurses of the USAID IGA partners health centers, a representative of CODESAs, the ETD, and a health partner CSO.

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The training module was presented by Alidor Biaya. It focuses on the key concepts of financial management, the principles of budgeting for a health center, financial management procedures in a health center, financial management tools and the roles of CODESA in financial management of a health center. Following this presentation, four panels were formed to make improvements on the various chapters contained in the module.

A secretariat, whose mandate is to produce a module that integrates all the improvements proposed, was established. The new version was approved by the plenary on March 11 and will be presented to the Technical Secretariat of the DPS for its approval and Endorsement; then to the Provincial Steering Committee of the Health Sector (CPP-SS) of Kasai Oriental for its adoption.

The workshop was an opportunity for participants to formulate recommendations including: • USAID IGA supporting the endorsement of this module at the national government level after the provincial stage; • IGA should advocate for financial management inspection and audit missions to the health centers at the DPS and the health zones management level.

ACTIVITY 7.2 STRENGTHEN THE PERFORMANCE OF HEALTH CENTERS IN TERMS OF FINANCIAL AND STOCK MANAGEMENT Workshops for the Health Centers of Kalemba Mulumba and Salongo Muimba health centers in the Commune of Nganza, Kananga, occurred on February 8 and 9. Participants represented staff and CODESA members, community leaders, the IGA partner health CSO, the health zone, and the ETD. For the Kalemba Mulumba health center, 11 participants attended including 3 women; for the Salongo Muimba health center there were 11 participants including 4 women. The workshop was facilitated by Consultant Alidor Biaya, expert in finance from the Kasai Oriental DPS.

During this activity these participants showed great interest because this workshop was the culmination of a process that began with a training on financial management in October 2020. After group work and feedback sessions in the plenary, the discussions made it possible to make the necessary modifications to have a consolidated budget for each health center. At the end of these discussions, each structure had a stakeholder validated budget. The Nganza Commune promised to grant subsidies of $250 per year per health center. The community, through members of CODESA, made a commitment to contribute to the Health Centers.

The same process was followed in the Katoka and Ndesha Communes, Kananga, from February 10 – 11 and February 12 – 16 with participants from the same stakeholders. After the group work and the feedback in plenary, the discussions led to stakeholder approved budget modifications.

ACTIVITY 7.3 SHARE EXPERIENCES AND EXCHANGE GOOD PRACTICES BETWEEN COPAS, COGESS, CODESAS AND CIVIL SOCIETY PARTNERS An exchange workshop between the health zone of Musienene and those of Lubero, Masereka, Butembo and Katwa on the establishment of a revolving fund to improve the infrastructure of health centers and health posts took place from February 3 - 4, in Butembo. There were 41 participants including 7 women, including representatives of the six ETD partners of IGA, Katwa, Masereka, and Butembo health zones, staff and CODESA representatives from IGA selected health centers, CSOs, sub-divisions education centers in Butembo and Baswagha, as well as local media. The Bourgmestre of Bulengera Commune chaired the meeting; the Chief of Baswagha and two other Bourgmestres also attended.

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The objectives of this activity were to, (i) explain how the operation of a rotating fund had led to the improvement of the health centers in Musienene, (ii) encourage stakeholders to draw inspiration from this good practice and (iii) explore the possibility of replicating this practice in other health zones in order to make improvements to their health facilities.

Presentations were as follows: • The functioning of the revolving fund in the Musienene health zone by the rural development technician of the said health zone. • The achievements of the revolving fund in said area by the Manager of the health zone. • General statistical data of Musienene health zone by the head doctor.

The Bourgmestres present promised, that from now on, plots for the construction of health centers and schools will be made available as needed.

The stakeholders present expressed their satisfaction and approval of IGA’s approach of sharing the experiences of others. They believed that this was is better than traditional workshops and will encourage the spread of innovative practices. The workshop adopted an improved model of the revolving fund which could be replicated in other health zones and in other sectors.

On February 9 and 10 public discussion for was held on the rising drug costs, with the Kalemba Mulumba and Methodist health centers in the communes of Nganza and Kananga, in the Central Health Zone of Kananga. The Central Office of the health zones adds a mark-up on prices, this allows them to create a reserve fund which is supposed to be returned to the Health Centers when donor support ends. During training sessions in financial management it emerged that certain health centers have been doing the same for a long time (more than 5 years for some); but, to date, this mechanism has not been set in motion for the purpose assigned to it, although the health centers concerned have low availability of essential drugs.

Health Centers organized meetings around the theme of these reserves with a view to evaluate this mechanism and find solutions to make it operational and allow a supply of essential drugs at the end of the support projects from which they benefit. Facilitated by partner CSOs in collaboration with the CODESAs, these discussions revealed that the average rise in cost of drugs in the Kalemba Mulumba Health Center was 250,000 FC (about $125) per month since 2014 and Methodist Health Center prices had increased to 260,000 FC per month since July 2020.

After exchange and discussion, it was decided that it is not possible to use these reserves because donors are still supporting these health centers. Nevertheless, it was decided health zones should make the total amount raised over all these years by the health center available to them. CODESAs, CSOs and influential people should lobby for these provisions to be reviewed to correct the periodic lack of essential drugs in health centers.

A total of 48 people including 15 women participated in the Kalemba Mulumba health center discussions; 43 people including 10 women participated in the Methodist health center event. Among the participants were the Deputy Bourgmestres of the two communes, the CODESA, influential stakeholders and the head nurses.

The same methodology was used with the following health centers: Kamulumba, Katoka2, Salongo Muimba, Kelekele State, Ndesha2 State and Nkufulu all in Kananga, from February 11 – 16. In total, 263 participants took part in these forums, including 97 women.

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USAID IGA partner health CSOs served as facilitators and helped bring staff, health zone officials, and community members represented by CODESA and community leaders together. Debates around this issue led to action taken to ensure that drug returns benefit health centers at the end of the cycle.

The increase in drug prices is of concern at all health centers, and data was collected regarding the situation in each center. It is hoped that these meetings will result in specific actions to improve the availability of essential drugs within the partner health centers of IGA in Kananga. These include:

• Advocacy with the DPS for clarity regarding rules governing the monthly increase of 30% of drug costs by the health zone and the respect of deadlines regarding the supply of drugs to health centers; • Health Centers respecting the deadlines for placing orders and deliveries according to the health zone (the health center must submit the order every 5th of the month and the health zone should supply the health center with drugs the 15th of the month). • Assure that the members of the community also carry out citizen oversight for good governance. • Health centers keep satisfactory records of these reported costs.

Similar events on the management of drug credits allocated through partners in health centers started on February 8 and continued until February 23 in Likasi. All USAID IGA supported health centers participated. The main objective was to support institutions and government structures working in the health sector to achieve more accountability and transparency towards their populations. It is hoped that these meetings will help to improve the drug supply chain and improve the availability of drugs the community needs.

Participants in each meeting included the ETD, health and education service providers, USAID IGA partners CSOs, community leaders as well as two local media. About 43 people per structure participated, making a total of 344 people for the eight IGA supported health centers in Likasi. IGA’s partner CSO in health, VIPATU led the meetings. Three Chief Doctors of the Zones presented the drug supply circuit in their Health Zone and participated in question and answer sessions with attendees.

IHP Mega the main recipient of this drug credit, participated in the organization of this workshop.

The main results from the meetings included: • The identification of all the actors involved in the supply chain of these drugs (each with its roles and responsibilities) and their roles and responsibilities (DPS, CAMELU, BCZ, CS, CODESA and Civil Society, Support partner, IHP). • The sharing of information on these drug credits. The clarification of management systems for these drugs, including the role of CODESA and the Head Nurse of the health cent.

OBJECTIVE 3: CITIZEN DEMAND FOR ACCOUNTABLE, TRANSPARENT, AND PARTICIPATORY SERVICES INCREASED ACTIVITY 8.1 MULTI-ACTOR SUPPORT CHANGE PROCESS WITHIN AND AMONG ETDS From January 21 - 22 the USAID IGA grantee CSO, Kivu Social Fund (FSKI), conducted a training of CODESA and COPA members on community mobilization techniques and good governance of health and education services. In total, 47 people including 17 women participated, representing CODESAs, COPAs, Health centers, schools, health zone and ETD.

In this workshop the CODESA and the COPA equipped participants with techniques for community mobilization. Communication and collaboration between IGA partner CSOs and social responsibility structures have been strengthened. As part of the collaboration with other USAID partners/project, a

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complete list of CSOs and their identities, messages, tools and techniques they utilize in their outreach activities were shared with the Breakthrough ACTION project.

ACTIVITY 9.1 ASSIST CIVIL SOCIETY TO MONITOR EXPENDITURES A workshop to review progress on implementation of the recovery plan for Lurhala health center and its CODESA, Ngweshe, was held on February 17. There were 46 participants, including 11 women. There was representation from community health committees, the CODESA, health center staff, local leaders, the Walungu Health Zone, the ETD itself, and IGA partner CSOs.

The participants reviewed the actions already carried out and made commitments to mobilize the communities of the Lurhala Health Area and to involve them more in the search for solutions to the problems. They agreed to: • Sensitize community members to contribute to the construction of the fence at the Health Center, organize community work on the Birhendezi-Lurhala Center road section (1km) to facilitate access to the health center. • Sensitize the population on the use of the health center and fight against the pirate dispensaries and health centers in the Lurhala health area. • Convince them that the Head Nurse should continue to collaborate with the CODESA, the communities and the authorities to find solutions to the problems in the Lurhala Health Area.

To plan implementation of these decisions, the CSO committed itself to supporting the communities of Walungu in fulfilling their commitments.

A similar event with the Nyandja health center occurred on February 18, in which 48 people including 14 women participated. This included representatives from local health committees, the CODESA, the Head nurse of the Health Center, local leaders, the Walungu Health Zone, the ETD Ngweshe, as well as the interface CSOs and other members of the Ngweshe civil society. The main objective of this forum was to involve them in the search for solutions to the problems contained in the Recovery Plans for Health Centers and Support Plans for CODESA and to get the CODESA and the community health committees more involved. During this forum, Deputy Head Nurse, and Chairperson of the CODESA presented the issues contained in these plans and the IGA partner CSO explained how to get communities involved in research.

The following commitments were made by participants:

• Support the health center’s request for the assignment of a technician to the Nyandja Health Center laboratory, patients did not have to go to pirate health centers or dispensaries. • Display and publicize of the pricing of care at the Nyandja health center. • Strengthen community awareness of the dangers of home births and self-medication. • Encourage the communities of the Health Area to contribute to the construction of a shed at the Nyandja Health Center and to the development of an incinerator.

Three other health centers were involved in this citizen exercise during the period from February 19 - 23. These were Itabayi and Tudikolela (in the health zone of Lukonga) as well as Camp PM and Kamayi (in Bobozo health zone). A total of 172 participants including 50 women participated actively under the moderation of USAID IGA partner health CSOs. The meetings brought together service providers, health zone staff, members of the CODESAs, community leaders, ETDs of Kananga and Lukonga, the nurses of the health centers concerned and the managers.

The findings from these meetings were:

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ITABAYI HEALTH CENTER The center returns 10% of the monthly income to the health zone, on the basis of a contract signed by the BCZ and partners but not available at the health center. This procedure began in 2006 and continues until the present day. The total balance (as at January 2021) was $18,650; although the health center occasionally experiences a shortage of essential drugs.

TUDIKOLELE HEALTH CENTER The cost escalation measure for drugs was applied in two phases: from 2014 to 2019 and from 2020 to present day (10% increase in revenue from the health center to the Central Office of the Health Zone). The amount applied was 228,350 FC (about $115) from January to December 2020 and 25,600 FC (about $12) for the month of January 2021. Figures for previous years are not available. Despite this, the health center is experiencing shortages in essential drugs.

CAMP PM HEALTH CENTER No adequate archiving was done for this drug cost escalation measure. Orally, the health center declared they had contributed 15,000 FC monthly, then 20,000 FC and currently 30,000 FC (about $15).

KAMAYI HEALTH CENTER The health center is currently reserving about 50,000 FC (about $25) per month for price escalations. There is no fixed percentage according to the nurses.

The partner CSOs will monitor the situation in the hopes that this will improve the availability of essential drugs within the health centers. They will participate in: • Requesting the DPS to get clarity on the regulations governing the monthly increase of 30% of drug costs by the health zone and enforcing drug supply deadlines for health centers. • Respecting the deadlines for placing orders via the health center and the central office of the health zone (BCZ) deliveries (the HC must submit the order every 5th of the month and the BCZ should supply the health center with ordered drugs every 15th of the month). • Assisting members of the community in carrying out citizen oversight for good governance. • Help the health center keeps good records of the costs through regular audits.

A discussion forum held on the management of drug credits allocated by donors to health centers was conducted with the Bukama the Niche Health Centers, Katuba on February 23.

ETD authorities, health and education service providers, USAID IGA Partner CSOs, community leaders and representatives of two local media (i.e. 43 people per health center) attended the meetings. Chief Medical Officer of the zone started proceedings with a presentation of the drug supply circuit in the Health Zone. This was followed by a presentation by the Chief Nurse od each health center. Each presentation had a question and answer session with the participants.

The main results found include: • All the stakeholders involved in the supply chain of these drugs (have been identified with their roles and responsibilities (DPS, CAMELU, BCZ, CS, CODESA and Civil Society, and IHP), • All information on these drug credits was shared. • Clarification on the role of the Chief Nurse and the CODEESA in the drugs management system was provided.

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Citizen forums on the role of communities in monitoring school recovery plans and COPA support were organized on March 1 for Maendeleo 1 and March 2 for EP Mapinduzi 4 primary schools in Likasi. Participants were selected from COPA members, influential people living in neighborhoods of the school, partner CSOs, members of the COGES, a representative of a CODESA, the representatives of the neighborhoods, delegates of the sous-PROVED, school Inspectors, representatives of the ETD, faith groups, the Local Development Committee, and FEC. A total of 90 people took part in these forums, including 21 women.

Participants committed to the following: • Contribute to the financing of the acquisition of classroom tables and chairs • Contribute to the construction of a school fence through contributions • Contribute to the construction of new toilets and the maintenance of old ones

On March 9, a meeting was held at the Commune of Bagira, Bukavu to evaluate the public hearings that held on February 4, 6, 11 and 13. Seven people including the Bourgmestre, Sous-PROVED, 2 staff from the ETD, a representative of the CSO CREIJ, and the Public Finance and the Citizen Engagement Specialists from USAID IGA attended. During this meeting, discussions focused not only on the strengths and weaknesses observed in carrying out this activity, but also on the next steps.

Participants decided to: • Continue public hearings on sensitizing and mobilizing communities for fiscal citizenship within churches, youth groups and women's groups for more efficiency. • Support the Commune to organize training on the collection strategy for the Minimum Personal Tax (IPM). • Support the organization of a citizen forum on community participation in the construction of the Ciriri 2 health center in Bagira.

Citizen forums on monitoring and community participation in the school recovery plans and COPA support plans at the Shaba and Katuba 1 primary schools, Katuba, Lubumbashi, were held on March 23 and March 24. Each forum brought together 55 participants, making a total of 110 participants, including 49 women. Attendees selected from parents' associations, influential people living in neighborhoods of the schools, representatives of partner CSOs, members of COGES and the COPA, the CODESA, two members of the Quartier office, he educational Sub-Division, traveling inspectors, the ETD, religious denominations, the CLD, FEC and community media delegates all participated. The for a committed to facilitating the implementation of the actions contained in the performance plans and supporting the COPAs.

INTEGRATION OF CROSSCUTTING ISSUES AND USAID FORWARD PRIORITIES

GENDER EQUALITY AND WOMEN’S EMPOWERMENT USAID IGA maintains engaging women and ensuring gender equality across all activities as a cross-cutting priority for the USAID DRC Mission. This commitment is codified in the project’s monitoring and evaluation (M&E) plan, which disaggregates targets by gender.

USAID IGA’s Guiding Principles for Gender Inclusion are:

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• PRIORITIZE activities that achieve strong gender equity impact - policy planning and budgeting. • FOSTER equity – engaging both women and men to achieve project outcomes and women’s empowerment. • PROMOTE women in leadership. • INCORPORATE gender analyses across all project reporting, monitoring, evaluation, and learning (ME&L) efforts.

And, from the USAID Gender Policy Document:

• Operational principles; • Integrate gender equality and female empowerment in USAID’s work; • Pursue an inclusive approach to foster equality; • Build partnerships across a wide range of stakeholders; • Harness science, technology, and innovation to reduce gender gaps; • Serve as a thought leader and learning community; • Hold ourselves accountable.

To mitigate negative potential consequences of interventions focused on women, USAID IGA engages both men and women, and promotes “positive male role models in women’s empowerment,” with men and women as champions across all activities. Because of the complexity of the project, staff are under enormous pressure to achieve multiple and varied objectives at once. Often, as a result, cross-cutting issues such as inclusion and gender equity are given less attention. This section highlights where the project has been “mindful” of these gender equity foundational principles and where it has fallen short.

PERFORMANCE TO DATE A key mandate of USAID IGA is to empower men and women across target zones to engage with the local and provincial government, advocate for policy change, and hold the government accountable for the delivery of essential services. This is done mostly through COPAs (education), CODESAs (health), and CARGs (agriculture), (“Social Responsibility Structures”) supported by local civil society partners referred to within the project as “interface structures.” IGA’s gender strategy is most effectively applied in supporting these structures, and the work of civil society to build on tested approaches proven to effect change in the first three years of the project.

To overcome identified cultural and other barriers to women’s participation and achieving gender parity in service oversight and provision, USAID IGA has implemented many of the strategies identified in the gender strategy, such as:

1. Supporting women to ensure their voices and issues are heard; 2. Mapping strategies that emphasize identifying women leaders; 3. Ensuring women assume leadership roles in workshops; 4. Organizing gender sensitivity training ahead of elections for interface structures; 5. Encouraging the establishment of structures where men and women work side-by-side.

Women and girls are also involved in awareness-raising activities organized through USAID IGA CSO grantees around schools and health centers, with the aim of improving the quality of health services and education.

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STRENGTHENING USAID IGA’S PERFORMANCE IN PROMOTING GENDER EQUITY

PROMOTING LEADERS AND CHAMPIONS Women are increasingly taking leadership roles in USAID IGA activities. Edwin Kumwimba Banza, Deputy Provincial Principal Inspector in charge of Training in Haut Katanga, led the training on theory and supervised the workshop for sharing good practices and exchanging experience on school auditing from March 15 - 19 in Likasi.

Mireile Mampuya, Coordinator of the CSO of health USAID IGA partner "FAB" (Femmes en Actions Bâtissons) facilitated and mobilized the participants in the two public hearings held in Katuba, from February 22 - 23, on the management of drug credits for the benefit of the Bukama and Niche health centers. Madame Kasongo Kipande, Head of Office of the Kampemba Commune in Lubumbashi convinced the financial service of this Commune (which was initially hesitant) to make working documents available to the IGA team for follow-up and support as of March 29. It also served as the foundation for the meeting of the technical monitoring team from Kinshasa with the Bourgmestre of this Commune on March 30.

Moreover, three women leaders and managers of CSOs: Suzanne Matemb for CDJP, Mathilde Mujinga for CIDECO and Aimée Manyong for REPAFE, led the CSO grantee project to develop community awareness and build capacity for the improvement of health and education service delivery in Kolwezi.

Berthe Nawej, Community Development leader of the Manika Health Zone, Kolwezi, partners with USAID IGA in capacity building and monitoring of CODESAs in Kasulo and Manika Marché Health Areas.

Marie Jeanne Medi, Director of Kamanyola primary school, Kolwezi, mobilizes the COGES and COPA to fully involve the parents in the functioning of the school. She participates in most workshops where there is a need to make presentations on the education system.

Women have moderated the public hearings in health areas in Kasai Central.

In school audits, two women were facilitators of three workshop sessions in the Communes of Nganza, Kananga, and Katoka, in the city of Kananga. Additionally, three women led focus groups in Kananga at different stages of the activities and were appointed as chairpersons and rapporteurs of these groups. The three reporting teams for these activities were women-led during the three workshops. Finally, among the resource persons selected to support the working groups during the workshops were two women who sufficiently supported the work teams.

In Kasai Oriental, women and young people were encouraged to assume responsibilities:

• Chairing the working groups, • Reporting on the outputs of the working groups, • Intervening during the workshops, either to present a concern or to provide answers to a question or concern raised by a participant, • Develop and present the daily reports of the workshops, etc. The participation of women and young people are an important concern when preparing and carrying out IGA activities. Female leadership, with the support of the IGA program, have already obtained some encouraging. Indeed, we always organize ourselves to encourage and push women and young people forward in their initiatives. Some examples of female leadership are as follows:

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• The construction of a mother’s center at Tshishimbi health center, Bakwa Kalonji, under the exemplary leadership Mireille Mulanga Kanda, president of the CODESA. Due to the difficulties women face when giving birth, this Kanda started a collection of funds for the construction of a community mother’s center that the health center lacked. She organized public meetings, community members made subscriptions under her initiative, and fundraising was organized under her initiative. This maternity unit, built entirely with the community's own funds, was inaugurated in March 2021. • Anne-Marie Musau Kazadi, traveling inspector of the Mbuji Mayi 3 pool, facilitated workshops to share good practices and exchange experiences on school audits between visiting ETD inspectors, as well as exchanges between schools. • Georgette Ndaya Ngeleka and Mrs. Marie Cécile Ntanga, Bourgmestre of the Commune of Dibindi and head of Kabala Secteur, organized public hearings in Dibindi and Kabala. These hearings were a great success and the communities made commitments to support their respective ETDs.

DATA ON THE PARTICIPATION OF WOMEN AND YOUTH

WOMEN Although the percentage of women participants in IGA activities is similar to previous reports, it is worth noting the high participation rate of women in Haut Katanga and Kasaï Central, and the relatively low participation rate in Lualaba and North Kivu.

Note that the Kinshasa participants were in the ITIE organizational evaluation.

NUMBER OF NUMBER OF PERCENTAGE PROVINCE PARTICIPANTS FEMALES FEMALE Haut-Katanga 59 25 42% Kasai-Central 481 177 37% Kasai-Oriental 294 54 18% Kinshasa 40 8 20% Lualaba 99 13 13% Nord Kivu 190 28 15% Sud-Kivu 413 78 19% Grand Total 1,576 383 24%

BY SECTOR

Women’s participation is higher in the social services (health and education). This seems logical given the traditional importance of women’s roles in taking care of the family.

NUMBER OF NUMBER OF PERCENTAGE SECTOR PARTICIPANTS FEMALES FEMALE ETD Development 251 39 16% Citizen Engagement 619 117 19% PPP 24 0 0% Education 160 43 27% Health 522 184 35%

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Grand Total 1,576 383 24%

YOUTH

Youth participation was higher during this quarter at 28% compared to 18% last quarter, and 22% last year. Particularly noteworthy is the high percentage of youth in Kasaï Central.

BY PROVINCE

NUMBER OF PERCENTAGE NUMBER OF YOUTH PROVINCE PARTICIPANTS YOUTH Haut-Katanga 59 19 32% Kasai-Central 481 183 38% Kasai-Oriental 294 52 18% Kinshasa 40 1 3% Lualaba 99 24 24% Nord Kivu 190 39 21% Sud-Kivu 413 124 30% Grand Total 1,576 442 28%

BY SECTOR

NUMBER OF PERCENTAGE NUMBER OF YOUTH SECTOR PARTICIPANTS YOUTH ETD Development 251 73 29% Citizen Engagement 619 147 24% PPP 24 6 25% Education 160 28 18% Health 522 188 36% Grand Total 1,576 442 28%

YOUTH ENGAGEMENT Young people are involved in all USAID IGA conducted activities, and particular attention is given to their participation. Every effort is made to give young people an opportunity to participate meaningfully. As in the case of women, they are encouraged to play an active role in workshops, for example by: • Chairing small groups; • Presenting the outputs of working groups; • Producing daily workshop reports etc. • Intervening during workshops, either to present a concern or to provide answers to a question or concern raised by a participant.

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Dan Lumbala, Member of the USAID IGA partner education CSO "Umoja" in Likasi, contributed voluntarily and successfully to organize two public forums on the implementation of the recovery plans for Maendeleo 1 and Mapinduzi 4 primary schools in Likasi from March 1 – 2. He mobilized the participants and led the choice of community leaders. He also successfully moderated, group work which resulted in a realistic community engagement plan.

Heir Sefa and Moses Lunda, two young journalists at the Community Radio Station of Katanga in Likasi, made announcements without charge for ten public hearings on the management of drug credits held in February 2021 in Likasi, and the 2 citizens' forums on the implementation of recovery plan actions for EP Maendeleo 1 and Mapinduzi 4 in Likasi from March 1 - 2.

Falonne Keta and Rosine Masengo, members of USAID IGA partner education CSO “CHERAD” presented the community scorecard with great skill at the public hearing on the implementation of the recovery plans in Katuba 1 and Shaba in Katuba on March 23 – 24. Rosine Masengo also wrote reports on these two citizen forums.

Essentiel Tshikomba is a geologist recently recruited to the post of Secretary of the Head of Lufupa Secteur, Lualaba. He commits the funds for the development of the ETD and assists other staff members to understand USAID IGA’s role in supporting the ETD.

Seraphin Musrara, member of the USAID IGA health partner CSO, FSKI, in Ngweshe Chefferie, Sud-Kivu, successfully and without charge organized two public forums to find solutions to problems of implementing the recovery plans of Lurhala and Nyandja health centers.

Didier Bashizi, Executive Secretary of CARG Ngweshe organized field trips to monitor and evaluate the actions of International Development NGOs in the field, and organized feedback sessions at the end of each mission. He succeeded in mapping out all these organizations, approaching them and getting them all to work around the ETD, where the actions of stakeholders are now coordinated. He then facilitated the sensitization of taxpayers in Ngweshe during its launch of the process of identifying taxpayers. Rodrigue Cirimwami, facilitator of the “IADEL” education USAID IGA partner CSO in Kabare actively participated in the preparation and organization of the public hearing on the functioning of the CARG Ngweshe and Kabare April 6 – 7, in which he also served as rapporteur.

Charles Irenge Lwaboshi, a young journalist with RTNK Kaziba, voluntarily and without pay wrote and published articles on the activity of identification of taxpayers in Kaziba Chefferie.

Jean Claude Safari Namegabe, a person with disability, distinguished himself among data encoders for the taxpayer identification activity in Ngweshe, and Mr. Dominique Nyakasane Cuma for his active involvement in the taxpayer identification process and his commitment to the day-to-day management of the taxpayer database of this ETD.

Rogene Bashonga Hozana demonstrated courage and actively participated in the perception surveys conducted in Kadutu, Kabare and Ngweshe. Youth are actively engaged in citizen oversight, mobilization of ETD public finances, and the demand for accountability in the Butembo-Baswagha area.

For the mobilization of revenues, IGA Butembo organized the exchange of experiences between ETDs to boost and capitalize on each other's good practices. With the relevance of the issue of revenue mobilization in ETDs, the local media are increasingly interested in the activities of the Communes. In

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Butembo, the media often consist of young men and women. The media coverage of ETDs activities has strengthened the culture of accountability and transparent management of public finances. Local Civil Society facilitators understand the issue of accountability through the USAID IGA’s program to “Pay your taxes first and claim your rights after.” Civil Society adopted this principle thanks to young people’s strong media coverage of IGA activities in the Butembo-Baswagha area.

During the implementation of local development plans within ETDs, the Community Animation Cells (CAC) play an important role in sensitizing communities to the participatory budget process. For the year 2021, most members of the CAC are young people. They have been very active in identifying priorities for inclusion in the annual investment plan. They also made the population aware of tax culture and the duties of a citizen, while highlighting the rights of citizens (which are the responsibility of the authorities). Thanks to USAID IGA, in the Communes of Butembo and the Chefferie of Baswagha young people and women have access to data on the management of public finances at the local level including budgeting, local development planning, and implementation of the local development plan.

USAID IGA hosted a public hearing on the payment of motorcycle registration plates of motorcycles in Butembo, in March 2021. Many young people participated representing pressure groups, including: Le parlement debout de Furu, LUCHA (Lutte pour la changement), FILIMBI, Véranda Muchanga as well as the young representatives of the biker cooperatives.

These young people have shown their willingness to pay taxes, but demand that the government operates transparently and accounts to its citizens and taxpayers.

LOCAL CAPACITY DEVELOPMENT Local capacity development is a significant component in USAID IGA’s work. The project aims to leave a legacy that is sustainable and can be managed without external expertise. Increasingly officials are being used as trainers, for example the workshops on school auditing were all led by the school auditors themselves. During the quarter these occurred at Katoka Commune, Kananga, Bakwa Kalonji Chefferie, Kasai Oriental, and Likasi. Local NGOs also facilitated some workshops, such as the two CODESA training workshops with health centers in Kananga, one in Likasi, and one in Katuba Commune, Lubumbashi.

Another important contribution to local capacity development was the creation of advisory networks of financial managers in Sud-Kivu and Haut Katanga/Lualaba. The Sud-Kivu team is the Deputy Bourgmestre of Kadutu Commune in Bukavu and Adalbert Murhi, Administrative Secretary of the Ngweshe Chefferie in Sud Kivu. The Haut Katanga/Lualaba team consists of Jean Ditend Mukaz, the Kolwezi budget manager; Félicien Kaponda Ilunga, Deputy Administration Manager, Kolwezi; Jeamar Mulumba; Budget Control, Likasi, and Costa Mulenda: Controller, Likasi.

During the quarter many workshops were held to strengthen financial management. For example, there were workshops to strengthen finances in ETDs in Bipemba Commune, Mbuji Mayi, Vulamba and Kimemi Communes, Butembo, Kadutu Commune, Bukavu, Kaziba Chefferie, Sud-Kivu, Bagira Commune, Bukavu, Baswagha Chefferie, Nord-Kivu, Likasi, Basanga Chefferie, Haut Katanga, and Dibindi Commune, Mbuji Mayi.

One of the objectives of the school audit program has been to help the schools manage their limited resources better. These were held in Katoka Commune, Katanga, Bakwa Kalonji Chefferie, Kasai Oriental and Likasi, Haut Katanga.

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Training to strengthen health centers’ financial and stock were provided in Nganza Commune. Kananga. As follow-up to scorecard workshops, USAID IGA, working with IHP, prepared an action program to strengthen the management of health centers in Bipemba Commune and Dibindi Commune in Mbuji Mayi and Bakwa Kalonji Chefferie in Kasai Oriental.

As mentioned in the introduction of this report, tax collection has long been a source of difficulty in the DRC, one of which is corruption. In addition to the need to address corruption through increased transparency and citizen oversight, USAID IGA has been training tax collectors on the tax code, management of their receipts and human relations, as a means of reducing theft and encouraging a positive relationship with the public. Workshops with this objective were held in Bayeke Chefferie, Lualaba, Ngweshe Chefferie, Sud Kivu, and Lufuba Secteur Lualaba.

INTEGRATION AND COLLABORATION Integration and collaboration with other USAID and donor-funded programs working in USAID IGA’s target sectors continues to be vital to the project’s success. Given the number of other programs working in these areas and with similar partners, frequent communication and collaboration ensures the avoidance of duplicative efforts.

IHP MEGA As part of planning for the public hearings on the management of donor allocated drug funds for health centers in Likasi and Katuba, USAID IGA met with IHP to discuss a way forward. Following this meeting, the information on the issue drug credits was shared with the DPS and Chemonics in the hopes of reducing the logistical challenges of delivering drugs to the health centers.

IHP, Breakthrough Action, and USAID IGA have agreed to work on a package of coherent activities for more impact in the project-supported health centers.

The IHP Project will begin to strengthen health systems in the targeted health centers, with specific attention to rehabilitation of the premises, and availability of materials and equipment.

As part of the strengthening of collaboration between sister projects of USAID, a process of collaboration between USAID IGA and IHP was initiated in Kasai Oriental. To do this, a data sharing workshop between these two projects was organized in 2020. This sharing concerned data from the community scorecard process for the eight health centers of the four IGA USAID supported ETDs. Identification of the weaknesses of the health centers in the delivery of health care, and those of the CODESA in the execution of their roles to their patients, allowed IHP to draw up a list of actions that it should support, in accordance with its work plan.

Following discussions with IHP in 2020, a meeting was held with them on March 23 to strengthen the partnership. The Senior Decentralization and the Civic Engagement Advisors from Kinshasa were in attendance. It was decided, based on their achievements in terms of good governance, some health centers should be selected as “pilot concentration zones” in which USAID and IHP would collaborate to increase impact. Selected zones include Bon Berger in Bipemba, Sankayi in Dibindi, and Lukalaba Ouest in Bakwa Kalonji.

IHP will aid in: • Supporting the financing of investments: mainly, this concerns rehabilitation, the provision of materials and equipment, and management tools.

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• The extension and/or revitalization of community care sites.

USAID IGA will provide governance support, including • Capacity building of the CODESA. • Training of service providers and CODESA members in materials and equipment management. • Organization of experiences exchanges in the management of health centers and the sharing of good practices. • The organization of citizen forums to sensitize communities and service providers to the maintenance of infrastructure, materials, and equipment.

In the wake of financial management training for health centers organized in Kasai Oriental and Kasai Central, it was decided to prepare a training module that could be used as a standard. Consultations were made to obtain approval of the draft. A workshop to approve the draft took place from March 9 – 11. This meeting was the first step in the process of getting the endorsement of the Provincial Health Division. A secretariat was established, with a mandate to produce a module that integrates all the improvements proposed.

The plenary approved a version of the module incorporating amendments on March 11, and will present it to the Technical Secretariat of the DPS for its approval and Endorsement; and then to the Provincial Steering Committee of the Health Sector (CPP-SS) of Kasai Oriental for its adoption. Many donors including the European Union (through its PRODS project), UNICEF, WHO, Save the Children, SANRU, and IHP attended the meeting. The draft was adopted almost unanimously at the meeting and is expected pending endorsement from the Provincial Committee Management of the Health Sector (CPP-SS), which will provide feedback from providers on this subject.

The provincial director of IHP in Kasai Central and his M&E representative helped in the selecting and providing the contact details of people to attend the public hearings in the Bobozo health zone.

INTERNEWS As part of the preparation of the public hearings on fiscal citizenship organized on February 4, 6, 11 and 13 in the Commune of Bagiram, Sud Kivu, a meeting between Internews and IGA examined the extent to which the two projects could combine efforts to achieve the expected results. During this meeting, the two projects briefly presented the activities and together they agreed to collaborate on implementation. They each decided to contact the hierarchy and explore the possibility of signing a MOU to formalize this collaboration. On this occasion, the terms of reference of the public hearings in Bagira were shared with them for a better understanding.

USAID KIVU VALUE CHAIN (SVC) ACTIVITY As part of the sustainability of the Market Information System (MIS), a Tetratech SVC funded project, IGA prepared terms of reference for public hearings that will held in ETDs where the MIS is operational (Buhavu, Kabare and Ngweshe). These were shared with the SVC project, which agreed to collaborate in organizing the activities.

MEDIA SECTOR DEVELOPMENT ACTIVITY, CONGO DEMOKRASIA, BREAKTHROUGH ACTION A framework for collaboration known as “areas of concentration” between IGA and Breakthrough Action for Haut Katanga was established on March 30. This is a collaboration to support USAID IGA health centers; Breakthrough Action (BA) will provide communication support for behavior change with innovative materials and tools.

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In Bukavu, Sud-Kivu, as part of the BA and IGA organized Situational Analysis Workshop from March 29 - 31, the two projects took stock of current communication for social and behavioral change in the field of tax compliance in the ETD partners of IGA. The analysis assisted in gathering the qualitative data to allow the development of a communication strategy for the building of a culture of tax compliance. BA will focus on reviewing these tools with a view to support updates, replication, and dissemination where appropriate.

KASAI ORIENTAL WASH PROJECT The Kasai Oriental office is in contact with the new Chemonics operated USAID WASH project in the Chefferie of Bakwa Kalonji. We shared details about our multi-actor approach and the process for citizen engagement. We take pride in the fact that this approach has been appreciated by this sister program which is working with civil society organizations which have been prepared and strengthened by IGA.

COLLABORATION WITH OTHER PROJECTS

DONOR GROUP On January 19, a UNDP virtual meeting of donors working on decentralization in the DRC was held to exchange details of the programs operating in country. Present were: • UN Development Programme: Laurent Rudasingwa, Deputy Program Manager, and Anastasie Manzanga • SIDA: Sara Isman • UK FCDO: Claude Disasi • World Bank: Mamadou Lamarane and Guillemette Sidonie • USAID: Agathe Tshimpanga and Richard Martin • France: Gauthier Le Prêtre and Nfamara Balde • UN Capital Development Programme: Katiella Mai Moussa

Following the meeting, a table was circulated in which each participant could enter cost and programmatic details of current and forthcoming activities.

KASAI CENTRAL SOCIAL FUND We had exchanges on the work of rehabilitation roads in all ETDs, following our awareness campaigns that motivated young leaders to work as volunteers. We joined them in visits to classrooms under construction in our target schools, and met a delegation of five people led to learn more about the tools USAID IGA uses in planning, budgeting, and community involvement in mutual ETDs.

OCHA KASAI CENTRAL Two meetings were held to share information about our achievements in Kananga in February and March 2021.

WHO KASAI CENTRAL We shared information on USAID IGA’s achievements in the field of health with the WHO, which they covered in their monthly newsletter

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MÉDECINS SANS FRONTIÈRES (MSF) The assistant provincial coordinator of MSF discussed collaboration with USAID IGA in the coordination of activities in the health sector.

SUSTAINABILITY USAID IGA continues to focus on helping its partners, whether ETDs, schools, and health centers, or CSOs, to become truly sustainable through self-reliance. This can take a number of different forms, such as taxation reform and improved financial management at the ETD level or helping communities to develop recovery plans and motivate community members and their public sector stakeholders to contribute financially to maintenance and construction costs.

USAID IGA is working to achieve sustainability through three fronts.

First, through the involvement of beneficiaries in planning and managing service provision. For ETDs, joint civil society and ETD staff committees were established to oversee the implementation of community- driven action plans and participatory budgets. In schools and health centers, the oversight committees were trained and given a better understanding of their powers and duties. Community scorecards were used to identify shortcomings in the provision of service and unsatisfactory facilities.

Second, USAID IGA action plans help stakeholders to examine and properly allocate their own resources. Following the very successful model of the previous project, the Programme de Bonne Gouvernance (PBG), ETDs enter into a partnership with civil society whereby the ETD will (a) improve service delivery, resulting in increased willingness to pay, (b) reduce corruption, and (c) rationalize taxation structures to make them easier to understand and pay.

Thirdly, the plans generated – particularly “Recovery Plans” prepared at scorecard workshops –provide the basis for communities to become aware of needs, and how to obtain funds to address them. These create a sense of responsibility and stimulate efforts to raise funds and engage in community-led improvements.

Meanwhile, the project is scrupulous in tailoring activities in such a way that they are replicable and sustainable without international aid. No attendance fees are paid, transport costs allowances are set at an absolute minimum, communities prepare are plans – not external experts – and facilitation of workshops and similar events are done by local consultants and in conjunction with government staff. To ensure sustainability, USAID IGA conducts workshops to train CSOs to reproduce the trainings received in other localities. The same is true of accountability or citizen control exercises, all of which are CSOs- led with technical support from USAID IGA. Local experts complete most of the facilitation of the second round of scorecard activities without financial support from USAID IGA. In Haut Katanga, the Chief Inspector of Pool Lubumbashi 2 conducted a workshop on school financial management without any financial support from USAID IGA.

These measures are designed so that after the USAID IGA project ends, tools such as participatory budgeting and scorecards can continue to be implemented. The fact that these methods are still being applied in most ETDs that participated in PBG demonstrates this is a proven approach.

While almost all USAID IGA’s activities are undertaken in a replicable and sustainable way, some have a particularly important impact. Establishing self-reliant and sustainable local government finance will be key

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to sustainable development and the strengthening of ETD financial management. The training of tax collectors is becoming an ever more important part of USAID IGA’s work.

Contributing to the support for financial management as a sustainable initiative, the Deputy Bourgmestre of Kadutu in South Kivu led workshops to share experiences between ETDs. In Haut Katanga and Lualaba, a network of experienced stakeholders, namely the Head of Provincial Planning Ministry, budget, and administrative officers from Kolwezi and Likasi, and the chief accountant of Likasi, was established to train and share experiences in financial management for ETDs in those provinces.

Another important advance in terms of sustainability was the increased involvement of local officials as trainers – a total of 27 during the quarter.

Additionally, this quarter USAID IGA held an event in Kananga that allowed two Communes to share their experiences with school audits across different provinces. This built on the productive technical assistance and training program in Sud Kivu referred to above.

Further specifics on sustainability were summarized in the Executive Summary of this report.

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STAKEHOLDER PARTICIPATION AND INVOLVEMENT Reserved.

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MANAGEMENT AND ADMINISTRATIVE ISSUES

SUBMITTED DELIVERABLES During this quarter, the following deliverables were submitted and/or approved:

• DRC IGA FY 21 Q1 Quarterly Report and Revisions

STAFFING MATRIX Reserved.

PROVINCIAL OFFICES Reserved.

MONITORING, EVALUATION, AND LEARNING This quarter consisted of a new perception survey and a thorough, on-going cleaning of all previous and historic data.

The latter includes a redesign and improvements of the project activity databases to facilitate the retrieval of results across multiple criteria and to perform varied disaggregations. This will greatly improve the project’s ability to quickly provide detailed reports and ad hoc requests. This process requires migrating data from the old databases to the new ones and, whereas it was planned that this migration and cleaning would be complete before the end of Q1, it is now about 70% complete. Therefore, the result of these improvements should be available during the third quarter. There also remains a small amount of historic data to complete during the third quarter.

PERCEPTION SURVEY Lot Quality Assessment Sampling (LQAS) was used in the development of a new perception survey. The data from this survey is for the following four indicators:

• Indicator 13: Percentage of surveyed citizens demonstrating a basic level of awareness of service delivery standards for health and education services, and the role of their community co- management/oversight structures. • Indicator 18: Percentage of survey respondents that rank the performance of their local co- management/oversight structure as a three or higher on a five-point scale. • Indicator 20: Number of supported ETDs showing improvement in the level of satisfaction of residents with quality of local services. • Indicator 21: Number of supported ETDs where the level of public trust of the local government has increased over the past year.

Note that the results for indicators 20 and 21 will supplement data from the GeoPoll surveys. This will provide a useful comparison, but also reach more ETDs than that survey.

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Training in methodology was carried out in January with a consultant, and a first draft of the survey instrument was developed. Two program staff members2 from all six field offices3 were trained with the w MEL team and one technical advisor from Kinshasa, for a total of fourteen people. During the training, the data collection tool was tested and difficulties in the methodology were noted.

Subsequently, the survey instrument improved after this experience. Improvements were incorporated into the survey methodology. then enumerators were screened and hired in all provinces for a total of twelve per province, including reserves.

At the beginning of March, the MEL team and program specialists trained and supervised enumerators , and administered the survey in the original ETDs of Haut Katanga, Kasai Central, Kasai Oriental, Lualaba and South Kivu. In each province, the project-supported coverage areas (health centers and schools) constituted the target areas for data collection, referred to as supervision zones in LQAS terminology. Thus, each ETD is comprised of 4 supervision zones including 2 health areas and 2 school areas. In each supervision area, 24 households were visited. In total, 336 heads of households or their representatives were questioned on their perception of the services offered based on the structures supported, the project, and their level of confidence in local government. This will continue into Q3.

Data entry is currently on-going, and the project will be able to conduct the analysis during the third quarter. The field teams, nevertheless, observed a few tendencies. The majority of the respondents are very interested in project activities and the support that it brings to their communities through the ETDs, health centers, and schools. They also appreciated how project engaged them via the inclusion of their perceptions of the quality of services offered by project supported structures and in the functioning of their ETDs.

In general, the field teams observed that the majority of respondents have rather vague ideas of the roles and functioning of COPAs and CODESAs, although they were able to note some important characteristics of quality health centers and schools in accordance with national standards. On the other hand, their opinions are divided regarding the performance of the local accountability/co-management structures (COPAs and CODESAs), as well as their level of satisfaction with the quality of local services and confidence in local government.

An advantage of this study is that the sample size is large enough to provide statistically significant data. So, the analysis will provide rich detail on these four indicators and allow the project to discern differences between provinces and ETDs. During the final period of the project, this will be useful for targeting areas to reinforce, both geographically and thematically.

Note that, although the process was time consuming, the survey can now be easily replicated. The data collection tool, the enumerators, the methodology, and the data entry template4 are all now available and revised. The project will be able to note statistically valid changes in these indicators between now and the end of the project.

2 Mostly the health and education specialists as the survey has a significant component in these two sectors 3 Except Lualaba had one 4 Note that the project has since acquired tablets and the data entry will be done in the field in the future thus making the process even more streamlined.

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DISCUSSION ON SELECTED INDICATORS Due to the amount of time devoted to the above activities, and unforeseen circumstances in April within the project, further analysis of the quarterly indicators was not possible at this time. This will be recovered during the third quarter.

EITI INDICATORS These indicators are for selected ETDs receiving mining royalties, specifically Bayeke in Haut Katanga, Kibali, and Logo-Ogambi in Haut Uele:

FY21 FY21 INDICATOR TYPE RESULT TARGET Strengthened capacity of ETDs to conduct transparent and accountable PFM (planning, Persons 140 50 budgeting, financial management and monitoring and audit)

% of mining revenues that are used to improve Percent 100 100 public service delivery at the local level.

Strengthened capacity of civil society organizations (CSOs) to actively engage in Persons 44 50 participatory and multi-sectoral planning, budgeting, and review processes.

(DR.4-1) number of USG-supported activities designed to promote or strengthen the civic Activities 0 6 participation of women5

SPECIAL EVENTS FOR NEXT QUARTER Reserved.

HOW USAID IGA HAS ADDRESSED A/COR COMMENTS FROM THE LAST QUARTERLY OR SEMI-ANNUAL REPORT Reserved.

FINANCIAL SUMMARY Reserved.

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ANNEXES

ANNEX A. COMMUNICATIONS & OUTREACH MESSAGES

ANNEX B. TECHNICAL MATERIALS

ANNEX C. SUCCESS STORIES

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