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Airport Concessions Survey

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Airport Concessions Survey Volume 20/ Number 2 | April/May 2008 EDITORIAL BOARD AIRPORT MEMBERS WILLIAM BARKHAUER, Morristown, New Jersey TIM CAMPBELL, Baltimore, Maryland CHARLES ISDELL, Philadelphia, Pennsylvania JIM JOHNSON, Odessa, Florida JIM MORASCH, Pasco, Washington 32 ROBERT OLISLAGERS, Englewood, Colorado LISA PYLES, Addison, Texas TORRANCE RICHARDSON., Fort Wayne, Indiana ELAINE ROBERTS, Columbus, Ohio CORPORATE MEMBERS BILL HOGAN, Reynolds, Smith & Hills BRIAN LACEY, Delaware North Companies STEVE PELHAM, Reveal Imaging Technologies RANDY POPE, Burns & McDonnell LAURA SAMUELS, Hudson Group AAAE BOARD OF DIRECTORS 47 CHAIR KRYS T. BART, Reno, Nevada FIRST VICE CHAIR JAMES P. ELWOOD, Aspen, Colorado 22 SECOND VICE CHAIR JOHN K. DUVAL, Beverly, Massachusetts SECRETARY/TREASURER JAMES E. BENNETT, Washington, D.C. features departments FIRST PAST CHAIR ELAINE ROBERTS, Columbus, Ohio SECOND PAST CHAIR COVER: Editor’s Corner 6 R. LOWELL PRATTE, Louisville, Kentucky Up Front 8 GEOGRAPHIC BOARD OF DIRECTORS Market Scan 16 INFORMATION SYSTEMS STEPHEN J. ADAMS, JR., Manchester, New Hampshire Security Checkpoint 17 JEFF L. BILYEU, Angleton, Texas Can GIS Save the World | 20 GARY A. CYR, Springfield, Missouri Airport Spotlight 50 BENJAMIN R. DECOSTA, Atlanta, Georgia Use of this system is easing the workload KEVIN A. DILLON, Orlando, Florida at airports. Corporate Outlook 52 ROD A. DINGER, Redding, California AirporTech 54 LINDA G. FRANKL, Columbus, Ohio MICHAEL J. HANEY, Moline, Illinois Billboard 56 GARY L. JOHNSON, Stillwater, Oklahoma GENERAL AVIATION ALEX M. KASHANI, Washington, D.C. SCOTT C. MALTA, Atwater, California GA Issues Roundtable | 26 JEFFREY A. MULDER, Tulsa, Oklahoma ROBERT P. OLISLAGERS, Englewood, Colorado A preview of what’s ahead in 2008 LISA A. PYLES, Addison, Texas WAYNE E. SHANK, Norfolk, Virginia SUSAN M. STEVENS, Charleston, South Carolina COMING IN THE JUNE/JULY DAVID R. ULANE, Aspen, Colorado CONCESSIONS CHAPTER PRESIDENTS Concession Trends | 32 LEW S. BLEIWEIS, Louisville, Kentucky Are airports the next upscale KIM W. HOPPER, Portsmouth, New Hampshire JEFFREY KELLY, Houston, Texas retail venue? LYNN F. KUSY, Mesa, Arizona TORRANCE A. RICHARDSON, Fort Wayne, Indiana Airside Development Trends Roundtable ROGER SELLICK, Kelowna, Canada Concessions Survey | 39 Baggage and Passenger POLICY REVIEW COMMITTEE The inside story on what’s new in BONNIE ALLIN, Tucson, Arizona airport concessions. Screening Update WILLIAM G. BARKHAUER, Morristown, New Jersey THELLA F. BOWENS, San Diego, California MARK P. BREWER, Warwick, Rhode Island TIMOTHY L. CAMPBELL, Baltimore, Maryland Growing Sales | 43 Cover Design: Joacir Soto CHERYL D. COHEN-VADER, Denver, Colorado 10 steps to increasing retail sales LARRY D. COX, Memphis, Tennessee ALFONSO DENSON, Birmingham, Alabama at airports. MICHAEL A. GOBB, Lexington, Kentucky THOMAS GREER, Monterey, California SEAN C. HUNTER, New Orleans, Louisiana CHARLES J. ISDELL, Philadelphia, Pennsylvania RUNWAY SAFETY JIM KOSLOSKY, Grand Rapids, Michigan MARK D. KRANENBURG, Oklahoma City, Oklahoma The Runway JAMES MORASCH, Pasco, Washington Safety Challenge | 47 ERIN M. O’DONNELL, Chicago, Illinois BRADLEY D. PENROD, Pittsburgh, Pennsylvania Airports respond to the latest MORTON V. PLUMB, Anchorage, Alaska safety push. MARK M. REIS, Seattle, Washington MAUREEN S. RILEY, Salt Lake City, Utah LESTER W. ROBINSON, Detroit, Michigan JAMES R. SMITH, Newport News, Virginia RICKY D. SMITH, Cleveland, Ohio MARK H. WEBB, San Antonio, Texas PRESIDENT CHARLES M. BARCLAY, Alexandria, Virginia 4 AIRPORTMAGAZINE.NET | APRIL/MAY 2008 IT’S A CORNER OFFICE ON WHEELS. Remarkable, panoramic visibility. Increased cab room with excellent sound insulation. Full sized seats and built-in safety controls at your fingertips. Command Zone™ electronic LCD dash pod and power roll-down windows. There’s nothing like working inside on a cold, winter day. Respond Full Force with the H-Series™ snow chassis. 920-235-9150 www.oshkoshcorporation.com RESPOND FULL FORCE © 2008 Oshkosh Corporation. Oshkosh and the Oshkosh logo are registered trademarks and Command Zone and H-Series are trademarks of Oshkosh Corporation, Oshkosh, WI, USA. Oshkosh_8.375 x 10.875_Airport Magazine EDITor’sCORNER ELMAN P PHOTO BY BILL KRUM AIRPORT MAGAZINE STAFF (FRONT ROW, LEFT TO RIGHT): BARBARA COOK, EDITOR; SUSAN LAUSCH, STAFF VICE PRESIDENT-SALES AND MARKETING; JOACIR SOTO, GRAPHIC DESIGNER; JOAN LOWDEN, SENIOR VICE PRESIDENT-COMMUNICATIONS. BACK ROW, LEFT TO RIGHT: MELISSA BABULA, ASSISTANT EDITOR-COMMUNICATIONS; SEAN BRODERICK, STAFF VICE PRESIDENT-EXTERNAL COMMUNICATIONS; ELLEN HORTON, EXECUTIVE PRODUCER-SPECIAL PROJECTS, IET; MIKE CANDELA, DIRECTOR-MARKETING AND SALES; HOLLY AcKERMAN, DIRECTOR-ELECTRONIC PUBLICATIONS; DARYL HUMPHREY, ART DIRECTOR. ffective with this issue, I am taking over the years…and, no, that’s not a typo. Joan, Ellen and direction of Airport Magazine as the fourth I covered the Civil Aeronautics Board for other Eeditor in the publication’s 20-year history. news publications in the exciting years that led up Former Editor Sean Broderick is assuming to airline deregulation, among other assignments. the new position of staff vice president-external Sean has covered the Federal Aviation communications for AAAE and will continue his Administration and National Transportation Safety responsibilities as the association’s ANTN Digicast Board, as well as other agencies and events that product manager. He will serve as editor at-large have worked to shape the airport industry. for Airport Magazine. Our uninterrupted involvement in aviation The bigger news behind this announcement is journalism that predates the creation of Airport that the steady expansion of AAAE’s products Magazine means that we are able to offer our and services allows many of us to assume new readers the most informed and informative responsibilities. Equally important, however, is publication in the airport industry. the news that our magazine editorial team has not We are supported by a AAAE editorial diminished over the publication’s 20-year history. team that includes Holly Ackerman, director- We’re all still here. electronic publications and a 19-year veteran of Joan Lowden, the magazine’s publisher and the association, who contributes her writing and its first editor, is AAAE’s senior vice president- editing skills. communications. Add to that list Susan Lausch, staff vice Ellen Horton, editor number two, now is president-sales and marketing; our design team executive producer-special projects for AAAE’s of Daryl Humphrey, art director, and Joacir Interactive Employee Training (IET) product. IET Soto, graphic designer; Mike Candela, director- is a valuable part of the association’s array of marketing and sales; and Melissa Babula, assistant convenient training solutions for airports. Ellen editor-communications. does double duty as the magazine’s executive We assembled for our first group photo (see editor. above) recently, just to show you, our readers, who The combined experience of the four of us we are. Thanks to ANTN Chief Photographer Bill in the aviation business totals more than 100 Krumpelman for taking the photo and for putting 6 AIRPORTMAGAZINE.NET | APRIL/MAY 2008 EDITOR BARBARA COOK up with our bad jokes during the photo session. [email protected] In the coming issues of Airport Magazine, you’ll be going behind the scenes PUBLISHER JOAN LOWDEN to see how the magazine is produced, as well as to learn the inside workings EXECUTIVE EDITOR of the many departments at AAAE that bring you the tools and products that ELLEN P. HORTON assist you in running your airport. EDITOR-AT-LARGE So, stay with us. And let us know what’s happening at your airport. We SEAN BRODERICK especially want to receive suggestions for Airport Spotlight, the department in NEWS EDITOR HOLLY ACKERMAN each issue that features an airport with a new story to tell. ASSISTANT EDITOR A brief editorial look ahead: our next issue will be published in MELISSA BABULA connection with AAAE’s 80th Annual Conference and Exposition, June ART DIRECTOR 8-11 in New Orleans. Check that edition for articles on the restoration of DARYL HUMPHREY Louis Armstrong New Orleans International Airport following Hurricane GRAPHIC DESIGNER JOACIR SOTO Katrina and on airports “going green.” In the June/July issue, we will feature airside development trends; in August/September, we will highlight winter operations; in October/November we will focus on airports and NextGen CONTRIBUTORS technology. Our last issue of the year (December/January) straddles 2008 and BRODERICK GRADY 2009 and will examine landside development trends. JEFF PRICE As always, Airport Magazine appreciates the support of our advertisers. STAFF PHOTOGRAPHERS Without these loyal companies, our magazine could not offer the breadth of BILL KRUMPELMAN JAMES MARTIN industry coverage that it does. Advertisers in this issue are: STAFF VICE PRESIDENT SALES AND MARKETING ADVERTISER PAGE WEBSITE SUSAN LAUSCH [email protected] Burns & McDonnell Cover 2 www.burnsmcd.aero DIRECTOR Delta Airport Consultants 55 www.deltaairport.com SALES AND MARKETING ESRI 19 www.esri.com/transportation MIKE CANDELA [email protected] FLIR Systems 15 www.flir.com Grenzebach 14 www.grenzebach.com EDITORIAL OFFICE HDSRetail 45 www.hdsrna.com 601 Madison Street, Suite 400 Alexandria, VA 22314 HMSHOST 38 www.hmshost.com (703) 824-0500, Ext. 133 Hudson Group Cover 3 www.hudsongroup.com Fax: (703) 820-1395 Internet Address: www.airportmagazine.net Off the Wall 49 www.offthewallproducts.com
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