9559_r&a set_160611_Layout 1 29/06/2011 13:03 Page 1 9559_r&a set_160611_Layout 1 29/06/2011 13:03 Page 2 9559_r&a set_160611_Layout 1 29/06/2011 13:03 Page 3 Birmingham and Solihull Mental Health NHS Foundation Trust Annual Report and Accounts 2010/11 Presented to Parliament pursuant to Schedule 7, paragraph 25(4) of the National Health Service Act 2006 9559_r&a set_160611_Layout 1 29/06/2011 13:03 Page 4 9559_r&a set_160611_Layout 1 29/06/2011 13:03 Page 1 contents WELCOME 2 Strictly Come Cleaning 12 Staff wellbeing 40 Welcome to our trust 2 Youthspace 13 National staff survey 2010 42 About our trust 4 Communicating with our staff 43 Our mission 4 STAKEHOLDER RELATIONS 14 Working in a healthy, safe and Our services 4 Communicating with our secure environment 43 An award-winning trust 4 stakeholders 14 Managing violence and In the spotlight 5 Our membership 14 aggression 43 Engaging with the community 16 PATIENT CARE 6 MEET THE BOARD 44 New services for patients 6 NON-FINANCIAL REPORTING 18 Audit committee 47 Improvements in patient care Sustainability and climate information 6 change 18 MEET THE GOVERNORS 48 Comments and complaints: Regulatory ratings 21 What do governors do? 49 How we handle them 7 Governor constituency map 49 Improvements following staff or QUALITY REPORT 24 Our governors 50 patient input 8 Part 1: A busy year for our governors 51 Progress on commissioners’ Statement of quality 24 targets 8 Part 2: DIRECTORS’ REPORT 52 Infection prevention and control 8 Priorities for improvement 24 Principal activities 52 Learning lessons 9 Statements relating to quality 28 Summary financial accounts 53 Looking to the future 9 Part 3: Statement of chief executive’s Other information 30 responsibilities 54 INNOVATIONS AND Annex: Supporting statements 34 Statement on internal control 57 PARTNERSHIPS IN MENTAL Remuneration report 61 HEALTH 10 OUR STAFF, OUR Ill health retirements 63 Rapid Assessment Interface and GREATEST ASSET 38 Auditors’ opinion 63 Discharge Service 10 Workforce profile 38 Annual accounts 65 Research and innovation 12 Equality and diversity 39 ANNUAL REPORT AND ACCOUNTS 2010/2011 1 9559_r&a set_160611_Layout 1 29/06/2011 13:03 Page 2 welcomeWelcome to our trust We are pleased to introduce you to the produced by Birmingham-based writers annual report for Birmingham and Dan Wilson and Shaun Welch, was Solihull Mental Health NHS Foundation premiered at an event at Aston Villa Trust for the 12 month period from April Football Club in May, attended by more 1, 2010 to March 31, 2011. than 400 people. Throughout the period, we have On a smaller scale, the Birmingham continued to demonstrate our Memory Assessment and Advisory commitment to making sure people with Service, run by our trust, also produced mental health problems receive swift a DVD - Dementia Aur Aap, filmed in and appropriate treatment in the best Hindi and subtitled in English - aimed at possible setting to suit their needs. raising awareness of dementia within During 2010 our commitment to the local Asian community during investing in services continued as Dementia Awareness Week in July. construction work on the Juniper Centre In October, our trust took the first step – a new £17.7m development for our in cementing its first international Mental Health for Older People partnership with the Bermuda Hospitals Services division – in Moseley, was Board, to support and provide forensic completed. Staff and patients moved mental health services in Bermuda. A into their new ‘home’, in the grounds of statement of intent was signed by our Moseley Hall Hospital, in December chief executive, Sue Turner, and 2010. Bermuda’s Minister for Health, Walter BSMHFT also managed to secure Roban, which will see the organisations extra funding for its award-winning work together on both sides of the Rapid Assessment Interface and Atlantic to help service users in acute Discharge (RAID) service, to enable the and community settings. psychiatric liaison service – based at Our trust joined forces with the City Hospital in Winson Green – to national Time To Change campaign in continue through 2011/12. October to stage the Time To Get Furthermore, a number of our staff Moving: Birmingham event in Cannon and services were recognised this year Hill Park, Edgbaston, on World Mental as our trust won a clutch of national Health Day. and regional awards for its Health Minister Simon Burns was achievements and excellence. impressed by our trust’s initiatives to Green-fingered staff and service improve patient experience and dignity, users from the trust’s allotment project during a visit to our Barberry and celebrated success at the Malvern Oleaster centres in November. Spring Gardening Show in May, where During the visit he took part in a their Recovery and Wellbeing Garden discussion with staff and service users scooped a gold medal – and praise about patient experience, and also met from Princess Anne who visited their members of our Rapid Assessment, winning cottage garden. Interface and Discharge (RAID) team to Stars including actress Patsy Palmer learn about their pioneering service, and poet Benjamin Zephaniah delivered in partnership with colleagues supported the trust’s launch of The at City Hospital, in Winson Green. Revolving Door, a film which challenges Weeks after that visit, the RAID team the stigma that surrounds mental health won a prestigious Health Service issues. The short film, written and Journal Award for mental health 2 ANNUAL REPORT AND ACCOUNTS 2010/2011 9559_r&a set_160611_Layout 1 29/06/2011 13:03 Page 3 our work with other organisations. This means working with people's carers, their families and the wider community to help them lead purposeful lives among people who accept them – breaking down the barriers of stigma, which often accompany mental health problems and lead to social isolation. As our trust, like much of the NHS, faces some major changes and big decisions in the coming years, we publish our board papers on the trust’s website and now invite governors to part of our monthly board meetings, to involve them in discussions on key issues. On behalf of the trust board, we would like to acknowledge and thank Solihull High Street (Photo courtesy of Stephen Hogan) our staff for the hard work, innovation at a ceremony in London. However, despite our successes we professionalism and dedication they The Juniper Centre in Moseley – must not become complacent and show each and every day in delivering Birmingham’s new national centre for acknowledge that the coming years will modern, high quality and safe services older people’s mental health services – bring a host of new challenges. to our service users, carers and their opened its doors to staff and service Following the publication of the Health families. users for the first time in December. and Social Care Bill in February, it is We would also like to thank our The £17.7m development, a specialist clear the NHS landscape is set change, service users, carers, volunteers, centre within the grounds of Moseley and trusts are facing difficult choices community and faith groups, partner Hall Hospital, brings together stroke over how they use their budgets. organisations and stakeholders who services, rehabilitation, and diagnostic We have continued to make bold have, and continue to support us with facilities for physical and mental health investments to improve our facilities, our overall mission to help people get services onto the same site. such as the new Yardley Green better by getting better together. In the new year our trust signed medium secure unit, making us more Sue Turner another agreement to share its efficient and improving the care we give Chief executive expertise with Staffordshire University, to our patients, but we also face the particularly their Centre for Ageing. need to quickly realise greater Chief executive Sue Turner and the efficiencies. university dean Hilary Jones, signed a We acknowledge that we must work memorandum of understanding in harder to increase our membership March. base. During 2010/11 we aim to grasp Our trust continued to pick up top the many opportunities there are to awards, with its innovative approach to work with the public, giving those in Peter Marquis reducing violence at Ardenleigh, a seldom heard communities a voice. Chairman forensic unit for child and adolescent Over the next year, we will work closely mental health services in Erdington, with our 13,677 members, involving winning a Nursing Times/Health Service them in our work. Journal Patient Safety Award for patient Furthermore, we will do our best to safety in mental health. improve our service users' lives through ANNUAL REPORT AND ACCOUNTS 2010/2011 3 9559_r&a set_160611_Layout 1 29/06/2011 13:03 Page 4 About our trust tolerance and understanding within offers different types of support neighbourhoods and communities, including community, inpatient, Our trust was established as and enhance access to excluded outpatient and day services. Birmingham and Solihull Mental Health groups; We have worked, and will continue to NHS Foundation Trust on July 1, 2008. • Strategic partnerships (sub- work, hard to support and improve the This annual report covers 12 month contracting out, if appropriate) are mental health of people across our period from April 1, 2010 to March 31, established with non-statutory patch through a range of locally based 2011 for the financial year 2010/11. sector organisations, community inpatient and community services. We provide a comprehensive mental and user-led groups to create a We have, and continue to develop, healthcare service for residents of continuum of: close links with partners from Birmingham and Solihull, and to a) appropriate employment, education, local authorities and communities in the West Midlands and educational, social and leisure voluntary organisations and work in beyond.