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HCI Remixed : Essays on Works That Have Influenced the HCI Community

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HCI Remixed HCI Remixed Essays on Works That Have Infl uenced the HCI Community edited by Thomas Erickson and David W. McDonald The MIT Press Cambridge, Massachusetts London, England ©2008 Massachusetts Institute of Technology All rights reserved. No part of this book may be reproduced in any form by any electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from the publisher. For information about special quantity discounts, email [email protected]. This book was set in Sabon by SNP Best-set Typesetter Ltd., Hong Kong, and was printed and bound in the United States of America. Library of Congress Cataloging-in-Publication Data HCI remixed : refl ections on works that have infl uenced the HCI community / edited by Thomas Erickson and David W. McDonald. p. cm. Includes bibliographical references and index. ISBN 978-0-262-05088-3 (hardcover : alk. paper) 1. Human-computer interaction. I. Erickson, Thomas, 1956–. II. McDonald, David W., 1964–. QA76.9.H85H4125 2008 004′.019—dc22 2007005537 10 9 8 7 6 5 4 3 2 1 Contents List of Works Covered xi Acknowledgments xvii Introduction 1 I Big Ideas 5 1 My Vision Isn’t My Vision: Making a Career Out of Getting Back to Where I Started 7 William Buxton 2 Deeply Intertwingled: The Unexpected Legacy of Ted Nelson’s Computer Lib/Dream Machines 13 Daniel M. Russell 3 Man–Computer Symbiosis 19 Ronald M. Baecker 4 Drawing on SketchPad: Refl ections on Computer Science and HCI 23 Joseph A. Konstan 5 The Mouse, the Demo, and the Big Idea 29 Wendy Ju II Infl uential Systems 35 6 A Creative Programming Environment 37 Henry Lieberman 7 Fundamentals in HCI: Learning the Value of Consistency and User Models 43 Sara Bly 8 It Is Still a Star 49 Susanne Bødker vi Contents 9 The Disappearing Computer 55 Norbert A. Streitz 10 It Really Is All About Location! 61 Anind K. Dey III Large Groups, Loosely Joined 67 11 Network Nation: Human Communication via Computer 69 Sara Kiesler 12 On the Diffusion of Innovations in HCI 75 Danyel Fisher 13 From Smart to Ordinary 81 Barry Brown 14 Knowing the Particulars 87 Thomas Erickson 15 Back to Samba School: Revisiting Seymour Papert’s Ideas on Community, Culture, Computers, and Learning 93 Amy Bruckman 16 The Work to Make Software Work 97 Rebecca E. Grinter IV Groups in the Wild 103 17 McGrath and the Behaviors of Groups (BOGs) 105 Jonathan Grudin 18 Observing Collaboration: Group-Centered Design 111 Saul Greenberg 19 Infrastructure and Its Effect on the Interface 119 W. Keith Edwards 20 Taking Articulation Work Seriously 123 Geraldine Fitzpatrick 21 Let’s Shack Up: Getting Serious about GIM 129 David W. McDonald 22 A CSCW Sampler 135 Leysia Palen Contents vii 23 Video, Toys, and Beyond Being There 141 Brian K. Smith V Refl ective Practitioners 147 24 A Simulated Listening Typewriter: John Gould Plays Wizard of Oz 149 Chris Schmandt 25 Seeing the Hole in Space 155 Steve Harrison 26 Edward Tufte’s 1 + 1 = 3 161 Scott Jenson 27 Typographic Space: A Fusion of Design and Technology 167 Jodi Forlizzi 28 Making Sense of Sense Making 173 Steve Whittaker 29 Does Voice Coordination Have to Be “Rocket Science”? 179 Paul M. Aoki 30 Decomposing a Design Space 185 Paul Resnick VI There’s More to Design 191 31 Discovering America 193 Terry Winograd 32 Interaction Design Considered as a Craft 199 Jonas Löwgren 33 Designing “Up” in the Software Industry 205 Lynn Cherny 34 Revisiting an Ethnocritical Approach to HCI: Verbal Privilege and Translation 211 Michael J. Muller 35 Some Experience! Some Evolution! 215 Gilbert Cockton 36 Mumford Revisited 221 Susan M. Dray viii Contents VII Tacking and Jibbing 227 37 Learning from “Learning from Notes” 229 Judith S. Olson 38 A Site for SOAR Eyes: (Re)placing Cognition 235 Elizabeth F. Churchill 39 You Can Go Home Again: Revisiting a Study of Domestic Computing 241 Allison Woodruff 40 From Gaia to HCI: On Multidisciplinary Design and Coadaptation 247 Wendy E. Mackay 41 Fun at Work: Managing HCI with the Peopleware Perspective 253 John C. Thomas 42 Learning from Engineering Research 259 William Newman 43 Interaction Is the Future of Computing 263 Michel Beaudouin-Lafon VIII Seeking Common Ground 267 44 A Source of Stimulation: Gibson’s Account of the Environment 269 William Gaver 45 When the External Entered HCI: Designing Effective Representations 275 Yvonne Rogers 46 The Essential Role of Mental Models in HCI: Card, Moran, and Newell 281 Kate Ehrlich 47 A Most Fitting Law 285 Gary M. Olson 48 Refl ections on Card, English, and Burr 289 I. Scott MacKenzie 49 The Contribution of the Language-Action Perspective to a New Foundation for Design 293 Giorgio De Michelis Contents ix 50 Following Procedures: A Detective Story 299 Austin Henderson 51 Play, Flex, and Slop: Sociality and Intentionality 305 Paul Dourish References 309 Index 331 List of Works Covered Essay Work Author Chapter Page Beach, K. 1993. Becoming a Bartender: The Role of Churchill 38 235 External Memory Cues in a Work-directed Educational Activity. Journal of Applied Cognitive Psychology, 7 (3), 191–204. Berlin, L. M., Jeffries, R., O’Day, V., Paepcke, A. and McDonald 21 129 Wharton, C. 1993. Where Did You Put It? Issues in the Design and Use of a Group Memory. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 23–30. ACM Press. Card, S. K., English, W. K., and Burr, B. J. 1978. MacKenzie 48 289 Evaluation of Mouse, Rate-Controlled Isometric Joystick, Step Keys, and Text Keys for Text Selection on a CRT. Ergonomics, 21, 601–613. Card, S. K., Moran, T. and Newell, A. 1983. The Ehrlich 46 281 Psychology of Human–Computer Interaction. Lawrence Erlbaum. DeMarco, T., and Lister, T. 1999. Peopleware: Thomas 41 253 Productive Projects and Teams. Dorset. Dreyfuss, H. 1955. Designing for People. Simon and Winograd 31 193 Schuster. Englebart, D. 1968. The oNLine System (NLS) demo. Ju 5 29 The American Federation of Information Processing Societies’ Fall Joint Computer Conference. Retrieved from http://unrev.stanford.edu/. xii Works Covered Essay Work Author Chapter Page Fitts, P. M. 1954. The Information Capacity of the G. Olson 47 285 Human Motor System in Controlling the Amplitude of Movement. Journal of Experimental Psychology, 47, 381–391. Reprinted in Journal of Experimental Psychology: General, 121, 1992, 262–269. Forsythe, D. 1999. Ethics and Politics of Studying Up in Cherny 33 205 Technoscience. Anthropology of Work Review, 20 (1), 6–11. Francik, E., Rudman, S. E., Cooper, D. and Levine, S. Palen 22 135 1991. Putting Innovation to Work: Adoption Strategies for Multimedia Communication Systems. Communications of the ACM, 34 (12), 52–63. Furnas, G. W. 1986. Generalized Fisheye Views. Resnick 30 185 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 16–23. ACM Press. Galloway, K., and Rabinowitz, S. 1980. Hole-In-Space. Harrison 25 155 Mobile Image Videotape. Gibson, J. J. 1966. The Senses Considered as Perceptual Gaver 44 269 Systems. George Allen and Unwin. Gould, J., Conti, J., and Hovanyecz, T. 1983. Schmandt 24 149 Composing Letters with a Simulated Listening Typewriter. Communications of the ACM, 26 (4), 295–308. Greenberg, S., and Marwood, D. 1994. Real-Time Edwards 19 119 Groupware as a Distributed System: Concurrency Control and Its Effect on the Interface. Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work, 207–217. ACM Press. Hiltz, S. R., and Turoff, M. 1993. The Network Nation: Kiesler 11 69 Human Communication via Computer. MIT Press. Hollan, J., and Stornetta, S. 1992. Beyond Being There. Smith 23 141 Proceedings of SIGCHI Conference on Human Factors in Computing Systems, 119–125. ACM Press. Jacobs, J. 1961. The Death and Life of Great American Erickson 14 87 Cities. Random House. Kidd, A. 1994. The Marks Are on the Knowledge Whittaker 28 173 Worker. Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems, 186–191. ACM Press. Works Covered xiii Essay Work Author Chapter Page Krupat, A. 1992. Ethnocriticism: Ethnography, History, Muller 34 211 Literature. University of California Press. Larkin, J. H., and Simon, H. A. 1987. Why a Diagram Rogers 45 275 Is (Sometimes) Worth Ten Thousand Words. Cognitive Science, 11, 65–99. Licklider, J. C. R. 1960. Man-Computer Symbiosis. IRE Baecker 3 19 Transactions on Human Factors in Electronics HFE-1 (1), 4–11. Reprinted in In Memoriam: J. C. R. Licklider: 1915–1990, ed. R. W. Taylor. Digital Systems Research Center Reports 61, 1990. Lovelock, J. 1979. Gaia: A New Look at Life on Earth. Mackay 40 247 Oxford University Press. Mateas, M., Salvador, T., Scholtz, J., and Soresen, D. Woodruff 39 241 1996. Engineering Ethnography in the Home. Conference Companion on Human Factors in Computing Systems, 283–284. ACM Press. McGrath, J. E. 1991. Time, Interaction, and Grudin 17 105 Performance (TIP): A Theory of Groups. Small Group Research, 22 (2), 147–174. Mumford, E. and Weir, M. 1979. Computer Systems in Dray 36 221 Work Design—The Ethics Method. John Wiley and Sons. Nelson, T. 1974. Computer Lib/Dream Machines. Russell 2 13 Self-published. (Republished in 1987 by Microsoft Press, Redmond, Washington.) Orlikowski, W. J. 1992. Learning from Notes: J. Olson 37 229 Organizational Issues in Groupware Implementation. Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work, 362–369. ACM Press. Papert, S. 1980. Mindstorms. Basic Books. Bruckman 15 93 Parnas, D. L. 1972. On the Criteria to Be Used in Grinter 16 97 Decomposing Systems into Modules. Com -munications of the ACM, 15 (12), 1053–1058.
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