City and County of Cardiff Dinas a Sir Caerdydd

CITY AND COUNTY OF CARDIFF DINAS A SIR CAERDYDD

COMMITTEE OF THE COUNCIL 25 April 2002

CABINET PROPOSAL AGENDA ITEM:

Community Planning

Background

1. On 21 September 2000 the Council approved the development of a partnership- based community strategy. This reflects the fact that community planning is a key component of the Government’s modernisation agenda and the Council continues to be at the vanguard of the development of community planning in Wales. The Council has taken into account the advice of the National Assembly and is continuing to learn from and help shape best practice by its participation in the Audit Commissions Quality of Life pilot project and the Local Government Information Unit’s Community Planning network.

2. In the last year the Council has continued to work with partners to develop indicators for the Community Strategy, launched Action Forums on Race Equality and the Anti Litter Strategy, undertaken a partnership audit, and tied the Community Strategy into the budgetary and policy development cycles of the Council. This report provides an update on progress in delivering community planning in Cardiff and outlines a work programme for 2002-2003.

Issues Emerging from the Congress

3. At the second Capital Congress, which was entitled ‘Time for Delivery’, 100 community planning partners agreed changes to the draft strategy, which is attached to this report as Appendix A. In part, this reflected the results of an extensive survey undertaken in Capital Times that received 2,474 responses. A summary of the results is attached as Appendix B. Capital Congress also agreed the Performance Indicator framework and, at a series of workshops, began evaluating the potential for the delivery of objectives through partnership working. Keynote presentations were also made at Congress exploring the role of local authorities as community leaders and the potential of the new well-being power. Delegates received updates on Cardiff’s Capital of Culture bid and a progress report on the Sports Village.

Page 1 of 5 Developing Indicators/Targets

4. The Community Strategy indicators have been developed from three main sources: Audit Commission – Quality of Life Indicators Pilot Project; Policy Agreement Indicators; and the Cardiff Local Sustainability Strategy Indicators. The indicators have been subject to detailed consultation with community planning partners. Indicators/targets will be monitored via the existing performance monitoring mechanisms, with service areas taking the lead in ensuring that targets for their areas of responsibility are met via their key partnerships.

5. The results of an audit of all the Council’s partnerships are currently being analysed in detail but early indications are that strategic partnership do exist for most primary areas of the Community Strategy. However, where gaps in strategic partnerships are identified new partnerships will be established. These strategic partnerships, led by the appropriate service areas, will play a central role in developing targets and an Action Plan for the Community Strategy. The full results and conclusions of the audit will be reported to Cabinet in the near future.

Neighbourhood Renewal Strategy

6. An overarching Neighbourhood Renewal Strategy will be central to enabling the Council to work for and with communities to exercise leadership at a local level and to promote well being. In effect the Neighbourhood Renewal Strategy will be a key mechanism for enabling local councillors and communities to develop local Community Strategy Implementation Plans. This will be key to not only ensuring that the Community Strategy is delivered at a local level but also that local communities have the opportunity to shape and influence neighbourhood priorities.

7. The Neighbourhood Renewal Strategy will ultimately comprise of a number of sections for different areas of the city and will reflect the variation between areas. In the most deprived areas of the city the Community First projects being developed by the Council and its partners will provide a comprehensive approach to addressing needs in the area. In other areas less intensive approaches will be used which reflect the particular priorities within each locality.

8. On 21 June 2001 Committee of the Council agreed that a Community Strategy Implementation Team should be established and co-ordinated by SPANR. The timing is now right to establish this team comprising of senior representatives of all service areas. It is proposed that the delivery of Neighbourhood Renewal Strategies should be led and steered by this Implementation Team. A Neighbourhood Renewal Strategy programme will be developed and prioritised based on the results of the Cardiff Deprivation Profiles.

Page 2 of 5 Community Strategy Implementation Group

9. As anticipated the audit of all the Council’s existing partnerships has highlighted that a number of partners are involved in numerous partnerships and will therefore be key to delivering the objectives of the Community Strategy. It is proposed that senior representative of the Police, Local Health Group, the University, Environment Agency Wales, Race Equality First, Chamber of Commerce, Housing Associations, Voluntary Action Cardiff, Employment Services and other key organisations should be invited to become member on a Community Strategy Implementation Group along with the Lord Mayor and Chief Executive or their representatives.

10. The wider community planning partnership will continue to be central to the ongoing development, monitoring and reviewing of the strategy. It is important, however, that the Implementation Group is assigned responsibility for: · driving the delivery of the Strategy; · ensuring the co-operation of key organisations; · aligning the Community Strategy objectives with business planning processes of partner organisations; and · ensuring that targets and objectives are met.

11. The Implementation Group will also provide an additional forum for high level discussions on strategic issues affecting Cardiff that can then be fed into the existing decision making processes.

12. Capital Congress will remain the major annual December community planning conference involving the Council and partner organisations. The Congress will continue to ratify and monitor the Cardiff Community Strategy, and chart progress towards achieving the City’s long-term vision and goals. The ratified strategy will have a major influence on the Council’s budget setting process. The process charts attached at Appendix C highlights how the community planning process fits within the wider strategic agenda. The process chart attached at Appendix D shows the implementation process for delivering the objectives of the Community Strategy.

Community Planning Programme 2002

13. The community planning programme for 2002: · April – Capital Forum – Agenda determined by Implementation Group

· 18 June – LGIU Network Meeting on Community Planning – City Hall

· 27 June Capital Forum – City Hall

· 10 September Capital Forum – County Hall

· 3 December - Capital Congress – City Hall

Page 3 of 5 ADVICE

This report has been prepared in consultation with Corporate Managers and reflects their collective advice. It contains all the information necessary to allow Members to arrive at a reasonable view, taking into account the advice contained in this section.

The Chief Executive is responsible for dealing with this report.

Legal Implications Under section 4 of the Local Government Act 2000 the Council must prepare a strategy for promoting or improving the economic, social and environmental well-being of their area and contributing to the achievement of sustainable development in the United Kingdom. The reference to the United Kingdom is taken to mean that whilst a local authority may act locally, it will take a broad view of the overall impact of its local action. The Council may from time to time modify their community strategy. In preparing or modifying their community strategy, the Council (a) must consult and seek the participation of such persons as they consider appropriate, and (b) must have regard to any guidance for the time being issued by the National Assembly for Wales.

Financial Implications There are no financial implications arising directly from this report. Capital Congress will remain the major annual December community planning conference involving the Council and partner organisations. The Congress will continue to ratify and monitor the Cardiff Community Strategy, and chart progress towards achieving the City’s long-term vision and goals. The ratified strategy will have a major influence on the Council’s budget setting process.

Consequences In order to further develop the community planning agenda in Cardiff, the Council needs to consider the mechanisms required delivering the Cardiff Community Strategy. At a strategic level these need to include a ‘core’ partnership that will ensure the co-ordination of community planning and the involvement of key partnerships. At a local level the Neighbourhood Renewal Strategy will have a central role to play in the delivery of the shared objectives of partners and the Council.

BYRON DAVIES Chief Executive 14 September 2001

Background Papers: Appendix A – Community Strategy. Appendix B – Summary of Community Planning Survey Results. Appendix C – Process Chart. Appendix D – Process Chart.

Page 4 of 5 CABINET PROPOSALS

Council agree that:

(1) the draft Community Strategy and indicators be adopted;

(2) Neighbourhood Renewal Strategies be established as set out in paragraphs 6 to 8 of the report;

(3) the Community Strategy Implementation Group be established;

(4) strategic partnerships be established where gaps in the partnership network are highlighted;

(5) that service areas work through their key partnerships to develop targets and put forward proposals for the Community Strategy Action Plan.

Page 5 of 5 APPENDIX A BETTER COMMUNITIES – BRIGHTER LIVES

A COMMUNITY STRATEGY FOR CARDIFF

Second Draft - March 2002

1 Community Strategy - March 2002 1. INTRODUCTION

Over the past decade, Cardiff has emerged as a dynamic European Capital City where success has followed success. The city centre is now one of the UK's premier shopping destinations. Cardiff Bay is a world-class waterfront development. The Millennium Stadium ranks among the world’s finest sports stadia. Major events, including the European Summit, the Rugby World Cup, the F A Cup Final, and Network Q Rally, have demonstrated Cardiff's role on the international stage. Such developments have led to a vibrancy and dynamism that have impressed commentators far and wide. The Prime Minister, for example, recently described Cardiff as a "fantastic go-ahead city".

This impressive and growing list of achievements is the result of a “Team Cardiff” approach. The Council has sought to work closely with public, private and voluntary sector organisations to develop the economic and social infrastructure required to attract investment and generate local prosperity. There has been a clear and widely shared commitment to ensuring that the people of Cardiff and Wales benefit from the City's growth. Cardiff has a reputation as a City where things really are getting done.

The Council wants to build on this successful partnership approach and this Community Strategy represents the first-ever attempt to map out a shared agenda for Cardiff that has the support of the Council and a wide cross-section of partner organisations. Its publication follows an extensive consultation exercise during which the Council sought to find out what local people and local organisations considered to be the main challenges facing the City and local communities today.

2 Community Strategy - March 2002 The vision and targets set out in the following pages will guide the development of a local community planning process and will lead to action in identifying and solving local problems. The Council and over one hundred local public, private and voluntary sector organisations have agreed the Cardiff Community Strategy. Our aims are clear. We want Cardiff to continue to succeed as the driver of Welsh prosperity. There is a growing recognition that if Cardiff does well Wales does well. We want local communities to be healthy, safe and prosperous and we believe that by working together we can and will make measurable progress towards achieving these objectives for the people of Cardiff and Wales – delivering the vision of “Better Communities – Brighter Lives”

Russell Goodway, Lord Mayor of Cardiff

3 Community Strategy - March 2002 2. DEVELOPING A COMMUNITY STRATEGY FOR CARDIFF

The Local Government Act 2000 gave local authorities new community leadership and planning powers, placing a duty on them to prepare community strategies that promote the economic, social and environmental well-being of communities. The Council and partner organisations have responded positively to this challenge by drafting the Cardiff Community Strategy.

The Cardiff Community Strategy will sit above and complement other local plans, making connections between them but having a longer term vision. The Strategy does not set out in detail the plans for every service or community. It does, however, set out the overall priorities that will help shape more detailed plans and strategies of the Partner organisations. It will help create a voice for Cardiff, which will be crucial to ensuring that Cardiff receives its fair share of funding from the National Assembly and other revenue sources.

As partners, we believe that this document represents an important statement of intent. It builds on the many strong links that already exist between the Council and voluntary, public and private sector organisations in Cardiff. It represents a common agenda for the Capital City of Wales and it provides an overarching strategy that supports the proposals set out in the Cabinet Policy Statement and will inform more specific local authority plans such as the Local Transport Strategy and Unitary Development Plan.

The Community Strategy demonstrates a commitment to developing joint mechanisms that will help to identify and address local problems. As part of this approach, it will be crucial to ensure that the aims and objectives outlined in the Strategy are translated into action through partnerships with local communities themselves. This Partnership for Cardiff celebrates the diversity and

4 Community Strategy - March 2002 multiculturalism of the Capital City of Wales and will actively seek to engage with groups and citizens that face discrimination and exclusion in the language of their preference. In addition, we recognise that young people and disaffected groups are an important part of the future of our City and need to be involved in the implementation and development of this Strategy.

The Cardiff Community Strategy will therefore be shaped, implemented and reviewed by a local community planning process, which will include the following elements: q Public consultation – genuine communication based on various mechanisms including Capital Times, telephone surveys, public meetings, the Internet and other innovative measures recommended by the Capital Congress. q Neighbourhood Renewal Ideas - submitted annually by Councillors in their capacity as ward representatives and community leaders working with individuals, communities and organisations in their area, and judged against set criteria, including community consultation and Community Strategy targets; q Economic, Social and Environmental Commissions – enabling the Council’s partners to express views on key issues to the Council. The Council will listen and actively consider all views expressed. q Action Forums – bringing the Council and major partners together to discuss specific issues and action to achieve targets outlined in the Strategy. The establishment of Litter, Race Equality and Youth Action Forums in 2001 has allowed detailed debate to commence with partners on these major issues. q Capital Congress – an annual event involving the Council and partner organisations to ratify and monitor the Cardiff Community Strategy, and chart progress towards achieving the City’s long-term vision and goals;

5 Community Strategy - March 2002 q A “Cardiff Forum” which will meet regularly to ensure that all organisations involved in the partnership can monitor progress and ensure that the Community Strategy is a “live” document that reflects current issues and is responsive to change.

Neighbourhood Renewal Strategies

Neighbourhood Renewal Strategies will be a key mechanism for implementing the Community Strategy at a local level. They will be a key mechanism for ensuring that communities themselves have the opportunity to shape and influence local priorities. In the most deprived areas of the city the Community First projects being developed by the Council and its partners will provide a comprehensive approach to addressing needs in the area. In other areas less intensive approaches will be used which reflect the particular priorities within each locality.

Neighbourhood Renewal Strategies will be a fundamental element of the Council’s role in exercising community leadership and promoting well-being.

Implementing the Community Strategy

An audit of local partnerships has identified key strategic partnerships that will deliver Community Strategy objectives and also “gaps” where new mechanisms may need to be established. A core Implementation Group will be established consisting of key local organisations to drive the delivery of the strategy, ensure effective co-ordination of the community planning process, and

6 Community Strategy - March 2002 ensure that strategic objectives are incorporated into the business planning processes of local organisations. The wider community planning partnership will continue to be central to the ongoing development, monitoring and reviewing of the strategy.

Through such mechanisms we will: encourage a dialogue within communities about their needs, aspirations and priorities;. increase the co-ordination of public services; extend public participation in the local decision-making process and provide a strategic approach to local problems, such as crime, poverty and poor health. A key aim will be to increase engagement between local organisations and local communities, and to make a practical contribution to improving the well-being of communities. The Council understands the need to improve communication with organisations and individuals at all levels, and, as a starting point, will ensure that this Strategy is circulated as widely as possible among the people and communities of Cardiff for comment and consideration, including in formats which will make it accessible to all groups.

7 Community Strategy - March 2002

3. LOCAL VOICES

Public Perceptions

Consultation is a vital part of modern local government. This Community Strategy is the result of a far-reaching consultation exercise. Public meetings were held to help us to assess local priorities and there was a significant response to the second Capital Times survey sponsored by local companies. The results of this second survey mirror those of the first survey and indicate that:

q An overwhelming 97% of respondents felt Cardiff was good place to live,

q Respondents clearly felt that, apart from the Council, the Police had the most important part to play in improving local communities. A quarter of respondents also recognised the role of local community groups.

q Most people felt that the best way to consult with local communities about a community strategy was through the Capital Times. Public meetings were the next most popular response and 19% of people felt that the best communication channel was “through local councillors”.

q Few people saw themselves as living too far away from their jobs or facilities.

8 Community Strategy - March 2002 q Respondents felt that health, crime, the environment and education should be the main priorities of the Community Strategy.

The survey also highlighted some of the issues that people felt needed attention including :

q 61% of respondents stated that litter was the main problem facing their area and more than a third felt that crime and antisocial behaviour was a problem.

q 86% of respondents were very or fairly satisfied with their local area, but 36% did feel that their local area had got worse in the last two years.

q 62% of respondents stated that they did not feel very safe walking alone in the city centre after dark.

q Over 40% of respondents felt Council estates were the areas most in need of improvement.

Partner Consultation

As well as individual voices, local community planning mechanisms have brought together local organisations from all sectors of the Community to express their views on what they see as the key priorities facing the City. Over 600 private, voluntary and public

9 Community Strategy - March 2002 organisations were invited to participate in the community planning process in Cardiff - over 250 organisations have accepted this invitation to date.

The Commission meetings allowed a wide range of opinions to be voiced, together with a number of written submissions. Some of the key action points which it was felt that the Community Strategy should address were identified as:

Encouraging Investment

q Cardiff must not be insular and must seek to evaluate best practice from around the world. There is a need for Cardiff to continue to build on its Capital City status to attract more companies, conferences, concerts, major sporting events, tourists and shoppers;

q Cardiff should provide a warm welcome for prospective new employers, making Cardiff an attractive place in which to locate or relocate. We must demonstrate a “can do” attitude and provide added value, offering benefits which other areas cannot;

q Cardiff needs an integrated transport strategy which convinces employers that our public transport system will be integrated, efficient and effective;

10 Community Strategy - March 2002 q The business community and local councils should encourage the further development of the Airport and the transport infrastructure links to the Airport to ensure that economic benefits are delivered to Wales as a whole. A Brighter, Better and Healthier City.

q We should tackle the causes of litter, not just the symptoms. Existing national targets for street cleaning and litter should be adopted and it is important that a realistic, workable and achievable waste strategy is put in place and that realistic recycling targets are set and met.

q Fewer children are walking to school, mainly owing to parental fears of traffic danger or abduction, but in some areas this has been overcome by the ‘walking bus’. Highway safety improvements near schools could be introduced to help the “walking bus” scheme to expand.

q All children should have opportunities to enjoy clean fresh air, open spaces and varied physical exercise.

q The Council and Local Health Group have a common agenda of wishing to build strong partnerships with voluntary, private and other public sectors organisations, and to engage the public in the planning process to improve health and healthcare services in Cardiff.

q Healthy eating strategies to raise awareness of food and nutrition are needed they should include breastfeeding, nursery/school meals, sensible shopping and cooking on a budget.

11 Community Strategy - March 2002 Building a Better Future

q Education targets should not just focus on educational achievement. The education system is an important determinant of child health due to its positive or negative influence on the sense of self-worth. The school should be a safe and supportive community where the child is encouraged to develop to its full potential.

q New development should be sustainable and the impact on schools, doctors and other local services taken into account.

q If the objective of the Community Strategy is about economic, social, and environmental well being then it should concentrate on the areas of the city where this is most absent. Local strategic partnerships could provide the basis for involving other organisations within the community planning process.

An Equal Chance for All

q The Community Strategy must be inclusive and should ensure that mechanisms are developed to ensure disabled access to all public buildings and public transport. The needs of disabled people should be considered in the development of the Strategy.

q Organisations should support the Community Councils within their area and the Council should recognise them as an important tier of local democracy, able to contribute to the success of Cardiff as a City.

12 Community Strategy - March 2002 4. KEY PRIORITIES

Equality and sustainability are fundamental components of the Community Strategy. At Capital Congress 2002 the following Race Equality Employment Statement was agreed.

All partners are committed to ensuring that employment opportunities are accessible to all. Partners will work towards ensuring that the demographic make up of the local population is reflected at all levels within their organisation.

To achieve this objective, partners will review existing employment practices in terms of recruitment, monitoring, training and staff retention. All partners should demonstrate a commitment in their general practices consistent with this undertaking and a willingness to work in support of the Race Equality Action Forum.

The above commitment reflects the duties contained within the Race Relations Amendment Act which is welcomed by all community planning partners.

13 Community Strategy - March 2002 A City of Learning

Learning is a crucial part of Cardiff’s agenda for success. The continued development of Cardiff as a city of learning is vital in order to ensure local prosperity and individuals’ self-betterment.

The Council is committed to providing first-class schools for the children of Cardiff and has reaffirmed its commitment to increase investment in schools, year-on-year, over and above the level provided by the National Assembly for Wales. The Council is also committed to providing out of school learning opportunities for young people, for example, through the youth service. In addition, the Council works with further education colleges to provide the largest provision of adult learning in Wales. The network of libraries in the city also provides an essential lifelong learning resource for people of all ages and the city's universities are synonymous with educational excellent.

On these strong foundations, we will: q aim to ensure that all children reach the very highest standards that they can achieve and work with them, with parents, with each other and local communities to ensure this target is met; q develop lifelong learning partnerships involving the Council, schools, employers, colleges, universities and communities themselves; q draw on a wide range of educational resources, including information technology and libraries, to maximise the educational opportunities of the whole community.

14 Community Strategy - March 2002 A Healthy City

Deprived communities continue to be affected disproportionately by poor health, with high rates of circulatory disease, cancer, low birth weight, poor nutrition, tooth decay, and respiratory disease. As the Better Health – Better Wales document pointed out, there is “a close correlation between patterns of deprivation and of illness and disease”.

In Cardiff the Local Health Alliance, working closely with the Local Health Group, will provide the main means of co-ordinating action to improve the health of local communities. But all local communities and organisations have a common agenda of making Cardiff a healthy city.

We will: q work in partnership to tackle the causes of poor health and recognise that poor health is a major barrier to the City’s economic, social and environmental development; q take co-ordinated action on the environmental, social and lifestyle issues which impact on people’s health; q using existing communications networks, engage the public in the planning process to improve health and healthcare services in Cardiff.

q work in partnership with others to improve health through physical activity by providing affordable and accessible facilities, a GP exercise referral scheme and partnership activities with Healthy Living Centres and Health Alliance partners.

15 Community Strategy - March 2002 Looking after the Environment

The health, well-being and quality of life of local people is dependent to a large extent on the environment in which they live and work. The launch of the Local Sustainability Strategy, following a major consultation exercise, is a key initiative and underlines the commitment that exists locally to improving the quality of the environment.

The movement of people is crucial in terms of supporting healthy, easily accessible communities, but also in regards to sustaining high levels of commercial activity. The creation of a top-class transportation system will represent one of the major strategic challenges facing Cardiff in the next ten years.

We will:

q work together through improved education and enforcement to engage local communities and businesses to raise awareness of the need for improvement of the fabric and cleanliness of local streets and public spaces;

q seek to keep a close check on levels of all types of pollution in the city and take action to prevent nuisance and risks to health;

q aim to develop a sustainable and integrated transport system that will seek to provide opportunities to travel that do not choke the road system, by extending and improving cycle and pedestrian facilities and promoting the use of accessible public transport;

16 Community Strategy - March 2002

q support the further development of Cardiff Airport and the transport infrastructure links to it;

q pursue partnerships to further develop Cardiff’s transportation infrastructure, including strategic road links such as the Eastern Bay link;

q aim to ensure that new industrial and residential areas are served by public transport so that employers and employees benefit from a public transport system that is integrated, efficient and effective;

q aim to ensure that sustainable development is promoted by efficient and effective energy conservation measures and efficient waste management procedures aimed at reducing, reusing and recycling waste;

17 Community Strategy - March 2002

Caring for the Vulnerable

Cardiff needs to be a caring city. It is important that those members of society who are vulnerable are able to experience and enjoy a life that has meaning.

We are committed to providing services and facilities for the elderly, the young, people with mental health problems,disabled people and other vulnerable groups and value their contribution to the City. Some people require support and together we must ensure that the delivery of quality services that meet their needs.

Building on this shared commitment, we will: q adopt a zero tolerance approach to abuse of vulnerable people; q provide quality services and protection to children - who represent the future of Cardiff; q develop a carers plan in line with the National Carers’ Strategy to raise awareness and recognition of carers needs and issues; q work together to ensure that vulnerable adults are afforded protection and are able to maximise their independence and right to self-determination.

18 Community Strategy - March 2002 Tackling Deprivation and Discrimination

Deprivation and discrimination are unacceptable in a modern society. A significant number of local people are struggling to contend with what the Government’s Social Exclusion Unit termed “a combination of linked problems such as unemployment, poor skills, low incomes, poor housing, high crime environments, bad health, poverty and family breakdown”. Five of the City’s electoral divisions feature among the top 20% of Wales’s most deprived divisions.

This ties in with the issue of ethnicity. As a city, Cardiff is defined by its diversity and multiculturalism. Yet ethnic minority communities experience high rates of racism and discrimination, undermining their quality of life and acceptance as useful, valued members of society. Local research, carried out by the Cardiff Research Centre, confirms that ethnic minority communities in Cardiff are still represented disproportionately in key poverty indices, with high rates of dependence on state benefits and child poverty. A Race Equality Action Forum has been established to promote the race equality agenda in Cardiff as part of the community planning process.

Similarly, disabled people living in Cardiff are not always able to attend or participate in events, or access services, facilities or even information that other citizens take for granted. Cardiff is a city that embraces the needs and requirements of all its citizens. Service providers, businesses and employers have a vital interest in ensuring that disabled people are not discriminated against and are not excluded from society.

19 Community Strategy - March 2002

We will:

q work together to promote social inclusion by addressing the issues that cause people to be excluded from society, including money poverty, poor access to services and information, , access to education and training and the multiple effects of discrimination;

q to develop strategic solutions to the issues of homelessness, rough sleeping and poor housing;

q target additional resources to communities which suffer from high levels of deprivation, as defined by the Welsh Index of Multiple Deprivation, while recognising the needs and problems of all areas of Cardiff;

q co-operate to ensure that Cardiff secures its fair share of Assembly and other funding for neighbourhood renewal initiatives;

q develop in partnership the Communities First framework locally to attack social disadvantage at a neighbourhood level;

q seek to combat race hate in the context of the Cardiff Community Safety Partnership and to take forward and implement the lessons of the Macpherson report on a city-wide basis in consultation with minority ethnic communities;

20 Community Strategy - March 2002 q develop a comprehensive disabilities guide for the City of Cardiff to help ensure that no one visiting, working or living in the City is excluded on the grounds of any disability;

q work together to ensure that services are accessible for all.

21 Community Strategy - March 2002 Promoting Safer Communities

Cardiff has implemented a dynamic and strategic approach to community safety. The Cardiff Community Safety Partnership is a major initiative, including the Council, Safer Cardiff, South Wales Police, the Probation Service, the Health Authority, business and voluntary organisations, the Fire Service, the Crown Prosecution Service, the Neighbourhood Watch Association, Race Equality First, and others.

The Partnership is setting the standard for community safety activities in Wales. Crime figures for the first six months in 2000 show a 31.2% reduction in domestic burglary compared to the same six months in 1999; a 46.5% reduction in theft of cars; and a 34% reduction in theft from cars. In total, the area covered by the South Wales Police force has seen an overall reduction in crime of 20.2%. This represents a reduction of 13,754 recorded crimes, of which almost half (6,594) have been accounted for by Cardiff. It is important that this tremendous progress in tackling crime continues.

We will: q support the Cardiff Community Safety Partnership’s efforts to tackle the causes of crime and fear of crime in Cardiff; q work to achieve the action and targets outlined in the Cardiff Community Safety Strategy, 1999-2002.

22 Community Strategy - March 2002 Prosperity for All

Cardiff is one of Europe’s fastest growing capital cities with population growth of 1% per annum. Such buoyancy reflects the dynamism of the local economy. The official unemployment rate currently stands at 3.5%. This is one of the lowest rates in Wales and reflects the long term success of local regeneration initiatives, based on private-public co-operation to improve the City’s infrastructure, transform the Bay, and establish the city centre as one of the UK’s foremost commercial centres.

Cardiff needs to continue to attract well-paid, skilled jobs to generate prosperity and opportunities for people to maximise their potential as citizens. The City must remain Wales’s economic powerhouse.

We will: q seek to develop and maintain a first class skills base that recognises the importance of the knowledge economy and utilises the talents and knowledge of all local people, developing entry level skills that meet the needs of the modern economy; q support the establishment and growth of small businesses and the diversification of the City’s economic base through high tech, high value industries such as ICT, e-commerce and design that will enhance Cardiff’s competitiveness in the European market place; q strive to create significant numbers of “high value-added” job opportunities for the citizens of Cardiff and Wales, as part of a strategy of employment growth leading to jobs for all;

23 Community Strategy - March 2002 q seek to further develop Cardiff’s position as a significant tourist destination, centre for major events and world class conference location; q support entrepreneurial activities by supporting local businesses and helping to improve their competitiveness.

q seek to utilise the strong academic research base that exists in Cardiff to promote technology transfer between public and private sector organisations in a way that will accelerate local economic development and improve the quality of public services;

q provide assistance to community enterprise initiatives and encourage them to maximise the economic potential of local people;

q develop local training initiatives to enhance the job opportunities and life skills of local citizens and work with all agencies to identify skills needs and availability covering the spectrum of economic activity, from bricklaying to the knowledge economy;

q make a consistent and concerted effort to generate social capital and economic activity in deprived areas, particularly through the implementation of European Structural Funds Objective 2 and 3 Programmes and other UK government support schemes; q maintain and improve Cardiff’s status as one of the UK’s pre-eminent shopping centres. q recognise that Cardiff needs to work with neighbouring authorities to provide opportunities for the Region and the Nation, as well as Cardiff.

24 Community Strategy - March 2002 Sport and Culture

Sport and Physical Activity is an essential part of the Cardiff agenda and plays an important role in the health, culture and economy of local communities. This is helped by the fact that Cardiff is one of the UK’s foremost sporting centres, with a range of top-class facilities including national cricket and football grounds, an Indoor Centre of Cricket Excellence, the National Indoor Athletics Centre, Cardiff Athletic Stadium, a major ice rink, and the state-of-the-art Millennium Stadium, one of the finest sports stadia in the world. The City’s sports clubs are a major source of local pride and local leisure facilities with sports development activities to foster grass roots participation and pathways to excellence.

In terms of the arts and culture, Cardiff has a growing range of facilities to support cultural activities and performers. This vibrant arts and cultural scene, powered in particular by the creative talent of our young people, reflects the diversity of the City and has established the basis of a significant cultural industry that promises much in the future.

We will:

q seek to further Cardiff’s development as a centre of sporting excellence, based on a network of quality and accessible facilities unsurpassed anywhere in the UK;

q support the development of the International Sports Village, a project that will demonstrate the City’s contribution to meeting the sporting aspirations of the people of Wales;

25 Community Strategy - March 2002

q support the creation of a world-class Wales Millennium Centre that will further enhance Cardiff to the development of arts and culture in Wales.

q work together to ensure the success of Cardiff’s bid to become European Capital of Culture in 2008.

26 Community Strategy - March 2002 Access to Information and Services

Easy access to information and services is crucial to ensuring informed debate about public issues and to increasing citizen involvement in decision-making. In Cardiff, there is a strong commitment to ensuring that information about local services is promoted and advertised in an appropriate form to ensure accessibility.

Capital Times is now firmly established as a valuable source of local information about Council services. The Council has also embraced the challenge of “e-government” and is actively exploring how to improve access to services through use of the Internet and other forms of electronic communication.

We will:

q seek to facilitate access to information, with the Council developing an innovative Contact Centre initiative that will help to ensure user-friendly public service access points throughout the City;

q maximise the opportunities for citizens of Cardiff to improve their quality of life through publicity and information about local services;

q seek to develop the full potential of the People's Library Network.

27 Community Strategy - March 2002 q co-operate in the development of a comprehensive strategy that will aim to achieve the ongl -term goal of seamless service delivery and an e-enabled city;

q continue to communicate and consult with local communities through a range of mechanisms to ensure informed public opinion on the major issues facing the City and to deliver a stronger voice for Cardiff;

q aim to ensure that people are aware of their rights or know how to access relevant advice.

28 Community Strategy - March 2002 Democratic Engagement

Levels of interest and participation in the democratic process locally remain low. Local elections in 1999 highlighted, once again, the problem of public disengagement from the democratic process. In Cardiff, turnout was approximately 43%, although this disguises significant discrepancies between individual wards with different socio-economic profiles.

This lack of public interest in decision-making is not simply a local concern but a national issue. Government Departments and many other public organisations throughout the UK are attempting to address this problem and Cardiff needs to be at the forefront of these efforts.

We will:

q work to secure public awareness and involvement in local decision-making;

q develop and support a “Use Your Vote” campaign in the run up to the next general election;

q develop a youth forum to channel the ideas and ambitions of the young people of Cardiff to help.

29 Community Strategy - March 2002 5. COMMUNITY STRATEGY - INDICATORS

The indicators set out in this section were developed from three main sources Audit Commission – Quality of Life Indicators Pilot Project (QoL), National Assembly for Wales Policy Agreement Indicators (PA) and Local Sustainability Strategy Indicators(LSS). They were subject to detailed consultation with community planning partners at a series of meetings and will now be used as the starting point to develop targets for the Community Strategy.

In developing indicators for the Community Strategy the primary objectives were to ensure: · Relevance to a wide cross section of local organisations; · That they were easily definable and collectable; · That they were locally relevant, and; · If possible they should allow comparison with other local authority areas. ECONOMIC Combating unemployment Topic Short definition Source Data Source

1 Employment Proportion of people of working age in employment. This data will QoL Labour Force Survey. also be broken down by ethnicity and at ward level. D&EA/Cardiff Research Centre 2 Long-term Proportion of people claiming unemployment benefit who have been QoL & NOMIS. unemployment doing so for more than a year (including those under 65 claiming LSS D&EA/ Cardiff Research disability allowance), also broken down to ward level. Centre 3 Young People in Proportion of 18-24 year olds in education, training or employment QoL Labour Force Survey. education, training D&EA / Cardiff Research or employment Centre Encouraging economic regeneration 4 New business (a) Ratio of new VAT registrations in the year to the total number of QoL & NOMIS & ONS start-ups VAT registered businesses in the area LSS D&EA / Cardiff Research (b) Ratio of VAT de-registrations in the year to the total number of Centre VAT registered businesses in the area 5 Workforce Percentage increase or decrease in the number of local jobs over the QoL NOMIS & ONS expansion financial year D&EA / Cardiff Research Centre

30 Community Strategy - March 2002 6 Travel to work Percentage of Cardiff workforce who are daily ‘in commuters’ New Revision of 1991 Census Special Workforce Survey Cardiff Research Centre Promoting Equality of Opportunity 7 Composition of Percentage of the workforce that are disabled and/or from a Black and New Census 2001 (release date Workforce Minority Ethnic Group. 2003) and LFS Special Workforce Survey Cardiff Research Centre SOCIAL Tackling poverty and social exclusion 8 Deprivation Proportion of the population who live in wards that rank within the QoL & Welsh Indices of Multiple Level most deprived 10% of wards in Wales. LSS Deprivation Cardiff Research Centre 9 Claimants of Percentage of the population of working age who are claiming key QoL Benefits Agency (Audit working age benefits. Commission to Collect and issue) Cardiff Research Centre 10 Children living Proportion of children under 16 who live in households where the QoL Welsh Indices of Multiple in households families claim means-tested benefits (income support, income-based Deprivation with low job seeker's allowance, family credit, disability working allowance) Cardiff Research Centre incomes Developing people's skills 11 Qualifications at Percentage of 19 year olds with Level 2 qualifications (ie, 5 GCSEs A* QoL To be developed. age 19 - C or NVQ equivalent) L&LL 12 Achievement at Percentage of 11 year olds achieving at least Level 4 in the Core PA Council Records age 11 Subject Indicator in 2000 Schools Services 13 Qualifications at Percentage of 15 year olds achieving 5 or more GCSE grades A* to C PA & Council Records age 15 or vocational equivalent in 2000 LSS Schools Services 14 Absence from Rate of attendance (“those present or on approved educational PA Council Records school activities”) in secondary schools in 1999-2000 Schools Services · Unauthorised absences · Authorised absences 31 Community Strategy - March 2002 15 No Qualifications Number of 15 year olds (including those in local authority care) leaving PA Council Records full time education without a recognised qualification in 2000 Schools Services

Improving people's health 16 Death Rate by Standardised mortality rate per 1,000 population in the following QoL Bro Taf Health Authority cause categories: Families and Community · Cancer in under 75s Services · Circulatory diseases in under 75s · Accidents · Suicides 17 Infant mortality Number of deaths of infants under a year old including stillbirths (per QoL Bro Taf Health Authority rate 1,000 live births) Families and Community Services 18 Teenage Total conceptions for under 18s per 1,000 females under 18 years of QoL Bro Taf Health Authority Pregnancies age Families and Community Services Caring for the Vulnerable 19 Statement of The proportion of older people and their carers receiving a statement of PA Council Records need needs and how they will be met. Families and Community Services 20 Support for older The number of older people 65 or over (calculated per 1000 PA Council Records people population):- Families and Community · Helped to live at home Services · Supported in residential or nursing home care 21 Delayed Instances of delayed discharge. PA Council Records discharge Families and Community Services 22 Physical The number of people with physical disabilities helped to live at home PA Council Records disabilities (per 1000 pop.) Families and Community Services 23 Learning The number of people with learning disabilities helped to live at home PA Council Records disabilities (per 1000 pop.) Families and Community Services

32 Community Strategy - March 2002 24 Mental Health The number of people with mental health problems helped to live at PA Council Records home (per 1000 pop.) Families and Community Services 25 Care Plans The proportion of first placements beginning with a clear care plan in PA Council Records place. Children’s Services/CSIW 26 Young people in The proportion of young people in care on their 16th birthday who have PA Council Records care at age 16 a suitable plan for their continuing care. Children’s Services 27 Assessment of The number of cases of children in need, children looked after and PA Council Records children in need children on child protection register who are not being actively Children’s Services assessed and supported within set timeframes from initial referral: · Children in Need · Children Looked After · Children on the Child Protection Register Improving housing opportunities 28 Affordable Percentage of households that can afford to purchase the average first- QoL Land registry and New housing time buyers property in the area Earnings Survey SPANR 29 Unfit homes Number of unfit homes per 1,000 dwellings. QoL Local Survey SPANR

30 Number of Number of homeless people per 1,000 adult population (including QoL & Council Records homeless people homeless applicants accepted by local authority and those in temporary LSS Families and Community accommodation, and rough sleepers) Services Tackling community safety 31 Reducing drug- Reduction in numbers of repeat offending amongst drug-misusing QoL Drug Action Team (Audit related crime offenders Commission to Collect and issue) Families and Community Services 32 Racial Incidents Percentage of reported racist incidents where further investigative BVPI Council Records – Systems to action is taken and percentage of reported racially aggravated crimes be developed detected; Corporate Support Number of racial incidents reported by the authority per 100,000 33 Community Strategy - March 2002 population.

33 Crime Crimes per 1000 population and percentage detected for following: LSS + South Wales Police Authority · Theft from cars BVPI Corporate Support · Domestic burglary · Violent crime 34 Noise Percentage of respondents concerned with different categories of noise QoL Capital Times Survey in a local survey. Regulatory Services Strengthening community involvement 35 Community well Percentage of respondents satisfied with their local area as a place to QoL Capital Times Survey being live in local survey. Cardiff Research Centre 36 Community well Percentage of respondents who consider their local area is getting QoL Capital Times Survey being better or worse Cardiff Research Centre 37 Election turnout Percentage of population voting at local and national elections LSS Council Records Corporate Support 38 Voluntary and Number and diversity of voluntary and cultural groups LSS To be developed Cultural Groups SPANR/Corporate Support 39 Free internet Total number of computer terminals available with free internet access New Council Records access per 1,000 population. ICT 40 Childcare Number of childcare places per 1,000 population aged under 5 not in QoL Council Records Provision early education. Schools Services · The number of wrap-around childcare places available per 1000 population of children attending early education · The number of wrap-around childcare places available per 1000 population of children attending early education · The number of out of school hours childcare places per 1000 population of children aged up to 14 (16 for SEN/disabled) in full time education (not including places in summer holiday schemes of less than 3 weeks). 41 Access to key Are you within fifteen minutes walk of the following amenities: QoL* Capital Times Survey services · Corner shop & LSS Cardiff Research Centre · Medium to large supermarket · Post office · Doctor 34 Community Strategy - March 2002 · Local hospital · Publicly accessible green space · Public transport facility · Recycling facility · Leisure facilities (library, museum, art gallery, theatre, sports centre etc) ENVIRONMENTAL Reducing pollution 42 Air pollution Number of days per year when air pollution is moderate or higher (in QoL & Council Records accordance with UK National Air Quality Standards for NO2, SO2, LSS Regulatory Services CO, O3, PM10) 43 River quality Percentage of rivers and canals rated as good or fair quality grades of QoL Environment Agency – Audit Environment Agency Chemical and Biological General Quality Commission to provide. Assessment (GQA) SPANR Reducing use of Natural Resources 44 Energy Use Household energy use (gas and electricity) per household QoL & Transco and Electricity LSS Association to provide SPANR 45 Domestic water Household water use per person per day (litres) QoL Environment Agency use SPANR 46 Ecological A measure of the load of a given population on nature. The land area LSS Council/Cardiff University Footprint that is required to feed, produce energy and raw materials, assimilate and World Wildlife Fund waste, reabsorb CO2 from fossil fuel use through photosynthesis Cymru Project – target date for completion spring 2003 SPANR Improving the local environment 47 Parks and green Hectares of publicly accessible green spaces – open spaces/parks – per QoL Council Records spaces 1,000 population Highways and Parks 48 Derelict land The proportion of land stock that is derelict QoL System to be developed SPANR/D&EA/Regulatory 49 Clean streets Percentage of highways and relevant land inspected that are of a QoL Council Records. high/acceptable standard of cleanliness. Highways and Parks 35 Community Strategy - March 2002 50 Recycling The proportion of household waste recycled or composted. PA & Council Records LSS Highways and Parks 51 Promoting Number of Cardiff schools undertaking the following initiatives: - LSS Council Survey sustainability · Improving environmental performance SPANR education · Improving biodiversity · Develop international links on sustainability · plan for school travel 52 Sustainable Percentage of businesses and organisations actively implementing LSS Council/Cardiff University management sustainability/environmental management practices that tackle such Survey. practices issues as pollution, energy and waste management and green SPANR purchasing.

Improving transport 53 Traffic volumes Road traffic by type of vehicle (vehicle miles travelled on principal QoL Local Govt Data Unit - Wales roads) Traffic & Transportation 54 Travel to school Percentage of children travelling to and from school by different QoL & Council Survey modes from local survey (DETR's School Travel Resource Pack for LSS Traffic & Transportation. methodology) 55 Cycle paths Kilometres of total dedicated cycle path per 100km of principal and QoL Council Records other local authority roads. Highways and Parks 56 Food journeys Distance and method by which selected food items have travelled to a LSS Annual Council Survey Cardiff plate. SPANR Protecting the diversity of nature 57 Change in natural Area of change in annual survey sample of Sites of Nature LSS Annual Council Survey / semi-natural Conservation Importance (SNCI’s). SPANR habitats 58 Numbers of Key The numbers of key indicator species and change: - LSS Council Survey species · Garden birds SPANR · Frogs/toads and newts 59 Woodland Area of change in woodlands with natural wildflower carpets. LSS Council Survey Wildflower SPANR carpets

36 Community Strategy - March 2002 6. Cardiff County Council’s Detailed Strategies/Plans The table indicates how the Council’s detailed strategies assist in meeting the Community Strategies key priorities. Strategies listed in Bold are in preparation. Details of how to obtain a copy of any of the adopted strategies can be obtained by contacting 029 20872409 or at www.cardiff.gov.uk/communityplanning/plans.

COMMUNITY STRATEGY - KEY PRIORITIES A City of A Looking Caring for Tackling Promoting Prosperity Sport and Access to Democratic Learning Healthy after the the Deprivation Safer for all Culture Information Engagement City Environment Vulnerable and Communities and Services Discrimination Air Quality Action Plans 4 4 Air Quality Strategy 4 4 Anti Litter Strategy 4 4 4 Arts Strategy 4 4 4 4 4 4 Behaviour Support Plan 4 4 4 Best Value Performance Plan 4 4 4 4 4 4 4 4 4 4 Butetown/ Grangetown 4 4 4 4 4 4 Community Action Plan Cardiff Carers Plan 4 4 4 4 4 Cardiff Cycling Strategy 4 4 4 4 4 4 4 4 4 Childcare Plan 4 4 Children and Youth Partnership 4 4 4 4 Plan Children's Services 4 4 4 4 4 4 Development Plan City Centre Strategy 1998 – 4 4 4 4 4 4 4 4 4 4 2002 City of Cardiff Local Plan 4 4 4 4 4 Conservation Area Strategy 4 4 Contaminated Land 4 4 Inspection Strategy Corporate Grants Strategy 4 4 4 4 4 4 4 4 4 37 Community Strategy - March 2002

Council Strategies A City of A Looking Caring for Tackling Promoting Prosperity Sport and Access to Democratic Learning Healthy after the the Deprivation Safer for all Culture Information Engagement City Environment Vulnerable and Communities and Services Discrimination Countryside Strategy 4 4 4 4 4 Crime & Disorder Strategy 4 4 4 4 4 4 4 Development Plan Framework 4 for Creigiau & Pentrych Dogs in Park 4 Early Years Plan 4 4 Economic Development Plan 4 4 4 4 4 4 4 Economic Development 4 4 4 4 4 4 4 Strategy Education Strategic Plan 4 4 Equal Opportunities Statement 4 4 4 4 4 4 4 (Draft) Fuel Poverty Strategy 4 4 4 4 4 Harbour Authority Development 4 4 4 4 4 4 4 Plan Infant Class Size Reduction Plan 4 Leisure and Lifelong Learning 4 4 4 4 4 4 4 4 Business Plan 2001 – 02 Literacy Strategy 4 4 Llanrumney Regeneration 4 4 4 4 4 Strategy Local Biodiversity Action Plan 4 4 4 Local Housing Strategy 4 4 4 4 4 4 4 4 4 Local Sustainability Strategy for 4 4 4 4 4 4 4 4 4 4 Cardiff Local Transport Plan 4 4 4 4 4 4 4 4 4 4 Nature Conservation Strategy 4 4 Neighbourhood Renewal 4 4 4 4 4 4 4 4 4 4 Strategy Numeracy Strategy 4 4 Objective 2 Local Action Plan 4 4 4 4 4 4 38 Community Strategy - March 2002

Council Strategies A City of A Looking after Caring for Tackling Promoting Prosperity Sport Access to Democratic Learning Healthy the the Deprivation Safer for all and Information Engagement City Environment Vulnerabl and Communities Culture and e Discrimination Services Objective 3 Local Action Plan 4 4 4 4 4 4 Playground Strategy 4 Review of Day-Care and 4 4 Related Services School Admissions Plan 4 School Organisation Plan 4 2002 – 2007 (Draft) Schools Service ICT Strategy 4 4 School Transport Plan 4 4 Social Care Plan 4 4 4 4 4 Social Inclusion Action Plan 4 4 4 4 4 4 4 4 4 4 South Glamorgan (Cardiff Area) 4 4 4 4 Minerals Local Plan South Glamorgan (Cardiff Area) 4 4 4 4 4 4 4 4 Replacement Structure Plan 1991 - 2011 Supporting People Strategy 4 4 4 4 Sure Start Plans 4 4 4 Unitary Development Plan 4 4 4 4 4 4 4 4 Voluntary Sector Compact 4 4 Water Use Strategy 4 4 4 4 4 4 4 Welsh Education Scheme 4 Welsh Language Scheme 4 4 4 4 4 Wasted Homes Strategy 4 4 4 4 4 Youth Service Strategy (Draft) 4 4 4 4 4 4 4 4 4 4

39 Community Strategy - March 2002 7. Partner Organisations

5th Riverside Community Development Business in the Community Wales Cardiff Parents Federation David Morgan Ltd Centre Butetown & Grangetown Regeneration Cardiff Patients Council Daybreak Wales A.A.Insurance Services Ltd Forum Cardiff People First Debenhams plc A.B.Automotive Electronics Ltd C.U.S.S.(Cardiff Universities Social Cardiff Play Resource Centre Depression Alliance Cymru ABCD Services) Cardiff Police Performance Review Dept Derwen Care Ltd AD/HD Family Support Group-The Vale & CADMAD Cardiff Quaker Meeting Diabetes UK (Cardiff Branch) Cardiff Cadwyn Housing Association Cardiff Residents Association Diabetes UK Cymru After Adoption Working in Wales Caerau Tenants and Residents Cardiff Single Women's Housing Diocese of Llandaff Board for Social Age Concern Cardiff & The Vale Association Association Responsibility Age Concern Cymru Connaught Road Mosque Cardiff Student Community Action Disability Wales All Wales Forum for Children & People Canton Mosque Cardiff Tenants and Residents Dolphin Care Agency With Learning Disabilities Canton Uniting Church Association ECHA Microbiology Ltd Allied Healthcare (UK)Ltd Cardiff & District NHS Trust Cardiff U.3.A ELWA Allied Steel & Wire Cardiff & Vale Coalition of Disabled Cardiff Unemployed Workers Project Employment Service ALMA (Association of Landlords and People Cardiff University Employment Service (Cardiff & Vale) Managing Agents) Cardiff & Vale Enterprise (Business in Cardiff Waste Forum Environment Agency Wales Alzheimers Society Focus) Cardiff Women's Aid Ethnic Business Support Programme Ltd APCOA (UK) Ltd Cardiff & Vale Group (Wales Assembly of Cardiff Y.M.C.A Fairbridge De Cymru Asian Woman Association Women) Career Paths Forest of Cardiff Asian Youth Forum Cardiff & Vale Mental Health Development Careers Wales (Cardiff & the Vale) Friendly Trust Association of Muslim Professionals Programme Carers Forum Friends of Heath Park Woodland AWEMA Cardiff & Vale NHS Trust Carers National Association (Cardiff Friends of Highfields AWETU Black Mental Health Group Cardiff & Vale Parents Federation Branch) Friends of the Earth B.A.W.S.O.(Black Association of Women Cardiff & Vale Scout Area Caring 2000 Gabalfa Community Education Centre Step Out) Cardiff Aids Helpline Castle Health Services Ltd Garsides Cycle B.N.A. Cardiff Black Youth Forum CBAT The Arts and Regeneration Agency Glamorgan & Gwent Housing Association B.T.C.V.(British Trust of Conservation Cardiff Chamber of Commerce, Trade & CCTUC Glamorgan County Cricket Club Volunteers) Industry Childrens Society (Wales) Grangetown Community Barcaly Plc Cardiff Citizens Advice Bureau Chwarae Teg (Cardiff) Grangetown Community Concern Barnardo's (Ely Families Project) Cardiff City A.F.C City Road Forum Grangetown Residents Association Barnardo's Multicultural Resource Centre Cardiff City Transport Services Ltd Coleg Glan Hafren Greenbanks Homecare Benefits Agency Cardiff Community Housing Association Commission For Racial Equality Wales Grosvenor Waterside plc Bengali Association Cardiff Cycling Campaign Community Legal Services Grwp Agored Housing Association Bethel Arts & Community Centre Cardiff Friends of the Earth Community Music Wales (Taff/YWHA) Bhat Sikh Sandesh Cardiff Gypsy Sites Group Companies House Habitat for Humanity Big Issue Foundation Cardiff Housing Link Computers in the Community Haemophilia Wales Black Voluntary Sector Network Cardiff Initiative Contact The Elderly (Wales) Hafod Housing Association Black Youth Network Cardiff Institute for the Blind Countryside Council for Wales (S.Wales Headway Cardiff Boots the Chemist Ltd Cardiff ITEC Area) Health Promotion Wales Boys & Girls Clubs of Wales Cardiff Law Centre Crime Concern Hillview & Oakway Residents Association Breast Cancer Care Cardiff Local Health Group Crossroads Wales Caring for Carers Hindu Association British Red Cross (Glamorgan) Cardiff Marketing Ltd CURB Hindu Patel Association Bro Taf Health Authority Cardiff Mediation Cycling Touring Club House Builders Federation BT Cardiff Neighbourhood Watch Association Danybryn Cheshire House Imaginet Ltd 40 Community Strategy - March 2002 Immigration Advisory Service Pentyrch Community Council South Wales Police Wales Assembly of Women (Cardiff & Information Shop People in Partnerships South Wales Relate Vale) Institurte of Logistics and Transport Probation Service Splott & Tremorfa Credit Union Wales Tourist Board K.K.Foundation Promo (Cymru Wales CDA) Splott Adventure Amateur Boxing Club Wallich Clifford Community Keep Wales Tidy Public Health Medicine Sri Lankan Cultural & Sports Association Watts Gregory Chartered Accountants KPMG Quest Supported Employment Agency St Fagans Community Council Welsh Development Agency L.E.T.R.A R.T.P.I.(Cymru) St Mellons, Trowbridge & Rumney Welsh Enterprise Institute Landlords Forum Race Equality First Community Welsh Language Board Leckwith Residents Association Radyr & District Good Neighbours Student Recruitment & Admissions Welsh Refugee Council Let's Play To Grow Radyr & Morganstown Community Sudanese Community Association of Women's Workshop Lisvane Community Council Association South Wales Young Homeless Project Living Proof Radyr & Morganstown Community T.R.A.C YWHA (Young Womens Housing LLAMAU Ltd Council Taff Riverbank Focus Group Association) Llandaff Society Rail Passengers Committee Wales Neighbourhood/Street Watch Zurich Personal Insurances Llanishen Day Centre Rainbow Centre Project TBI Llanishen Good Neighbours Raleigh International Thane Ltd Llanrumney Regeneration Forum Ramblers Association (Cardiff Group) The Boys Brigade (Cardiff & Vale) Lydstep Flats Tenants & Residents Reg Braddick and Sons The British Council Association Rent Officer Service The Community Action Network M S Society Retired & Senior Volunteer Programme in The Community Foundation In Wales Mackintosh Association for the Wales The Girls Brigade (England & Wales) Community Rhiwbina Civic Society The Parade Community Education Esol Madina Mosque & Community Centre Rhiwbina Good Neighbours Service MENFA "Mentoring For All" S.A.Brain & Co Ltd The Prince's Trust – Cymru MGMCommunity Action Group S.C.A (Student Community Action) The Salvation Army Minority Ethnic Women's Network (Mewn S.W.I.C.A. (South Wales Intercultural The Samaritans Cymru) Community Arts) The United Reform Church Morgan Cole Solicitors Safer Cardiff Thornhill Centre MSF Trade Union Scarman Trust Tongwynlais Community Council Multicultural Crossroads SCOPE Track 2000 Community Resource Service Multicultural Health & Info Resource SCOPE Cwmpas Cymru Transport Salaried Staff Association Centre Seat West 4 Tenants & Residents Travellers Education Service N.S.F (Cardiff Group) Association Tredegarville Residents Association National Autistic Society Shah Jala Mosque Triangle Wales National Museum & Gallery of Wales Shortlife Housing (Cymru) Ltd UNISON c/o Health Solutions Wales NCH Cymru Shree Kutchi Leva Patel United Welsh Housing Association NCH Cymru Options Project Sickle Cell and Thalassemia Centre Unity Care NHS Cymru Wales Sikh Association South Wales University Hospital of Wales North Llanishen Residents Association Sikh Gurdwara Cardiff University of Wales College of Medicine Nycomed Amersham Sisters of Sacred Hearts of Jesus and UWIC Old St Mellons Community Council Mary Veritair Ltd Older Lesbian Network (Wales) SKLP Victim Support On Your Bike! Charity Appeal Somali Development Group Vision 21 - Cyfle Cymru Outreach Careline Services Somali Progressive Association Voluntary Action Cardiff Oxfam Cymru South Glamorgan Council on Alcohol Voluntary Community Service Pakistan Welfare Association South Splott Residents Association Wales & West Housing Association Ltd Peacocks Stores Ltd South Wales Fire Service Wales & West Passenger Trains Ltd Pedestrians Association South Wales Islamic Centre 41 Community Strategy - March 2002 APPENDIX B

COMMUNITY PLANNING SURVEY RESULTS 2001 This document summarises the results of the community planning survey undertaken in the August Edition of Capital Times.

The Cardiff Research Centre operates research services, which include the collection, analysis and interpretation of statistical data together with demographic and economic forecasting and dissemination of Census and other published data. We also operating a research service for Public Sector clients.

In addition, Cardiff Research Centre can also undertake specialised studies on a range of topics relating to planning, development, social, economic and demographic subjects.

Further details of the activities undertaken and a list of publications can be obtained from: Owen Jenkins Tel: 029 2087 3204 Head of Research Fax: 029 2087 3209 Cardiff Research Centre Room 402, County Hall [email protected] Atlantic Wharf Cardiff, CF10 4UW

Further, specific guidance can be obtained by contacting the following: Owen Jenkins Demography 029 2087 3204 Census [email protected] Deprivation & Poverty

Siôn Ward Economic Research 029 2087 3205 Employment [email protected] Unemployment

Kevin Morgan Internet Design & Maintenance 029 2087 3202 Database Management [email protected] Information Sources

Steve Jarman Social Research 029 2087 3203 Public Consultation [email protected] Mapping Services Statistics & Information

Andrew Grills Internet Design 029 2087 3208 Multimedia Design [email protected] Graphic Design

Catherine Jones Welsh Translation Services 029 2087 2527 [email protected] www.cardiff.gov.uk www.cardiff-info.com

Public Consultation – Help us to improve Your Community

Respondents Profile A total of 2474 survey forms were returned, a number of respondents did not answer all questions.

Sex Profile of Respondents

80.0 57.2 60.0 40.0 42.8

% of 20.0

Respondents 0.0 Male Female

Age Distribution of Respondents <24 60 + 5% 25 - 39 31% 28%

40 - 59 36% A higher percentage of females to males (57% to 43%) responded to the questionnaire. 36% of respondents stated they were in the 40-59 age bracket with a further 31% in the over 60 range.

The majority of respondents described themselves as ‘White’ (96%). This figure is slightly higher than that recorded in the 1991 Census of population.

Ethnicity Number of responses % of responses white 1617 96.0 Asian or british asian 31 1.8 Mixed 15 0.9 Black or black british 11 0.7 Chinese or other ethnic group 11 0.7 Total 1685 100.0

80% of respondents lived in households with access to a car.

Respondents were next asked which of the following best describes their household tenure (Owner occupied; local authority; housing association; private rented or other). The results are as follows:

Private Rented Other 6.6% 1.1% Housing Association Local Authority 3.9% 6.1%

Owner Occupied 82.4% Capital Times – Community Planning Survey 2001

The employment status table below shows 41% of the people who responded to this question were employed on a ‘Full time’ basis.

Employment Status Number of responses % of responses Full time 988 40.7 Retired 757 31.2 Part time 300 12.4 Housewife / husband 124 5.1 Student 85 3.5 Unemployed 82 3.4 Other 91 3.7 Total 2427 100.0

How do you rate Cardiff as a place to live? This table shows 60.0 53.4 almost 97% of the 50.0 43.4 2431 respondents 40.0 felt that Cardiff is 30.0 either a ‘Good’ or 20.0 ‘Very Good’ place to 10.0 2.8 0.5 0.0 live with just over 3% saying it was ‘Poor’ Very Good Good Poor Very Poor or ‘Very Poor’.

How satisfied are you with your local area as a place to live?

This table show 86% Fairly Very of the 2436 people Dissatisfied Dissatisfied responded said that 9% 5% Very Satisfied they were either 35% ‘Very Satisfied’ or ‘Fairly Satisfied’ with their local area as a place to live. Fairly Satisfied 51%

On the whole, do you think that over the last two years your local area has got better or worse?

50.0 41.3 40.0 36.2

30.0 15.1 20.0 7.3 10.0 0.0 Better Worse No change Lived here < two years

The table above shows over two-fifths of the respondents felt that there had been no change to their local area over the past two years and 36% felt it had got worse. Only 15% felt there was an improvement to the area they resided in.

Cardiff Research Centre 3 Capital Times – Community Planning Survey 2001

On the whole, do you think that over the last two years Cardiff has got better or worse?

70.0 61.4 60.0 50.0 40.0 30.0 19.2 16.9 20.0 10.0 2.6 0.0 Better Worse No change lived here < two years

The table above shows a huge number of respondents had said that they thought Cardiff had got better over the past two years. This number represented 61% of the respondents to this question.

Are you within fifteen minutes walk of the following amenities……

Amenities Number of Responses % of Forms Returned Public Transport Facility 2341 94.6 Post office 2214 89.5 Corner Shop 2125 85.9 Green Space (eg: park) 2067 83.5 Doctor 1828 73.9

Shopping Centre / Supermarket 1708 69.0

Bank / Cashpoint 1442 58.3 Sports Centre 732 29.6 Childcare Facilities 651 26.3 Recycling Facility 605 24.5 Council / Neighbourhood office 464 18.8 Local hospital 359 14.5 Total Number of Forms Returned 2474 N/A

The table above shows that ‘Public Transport Facilities’ are within 15 minutes walk of 95% of the respondents. Over half of the categories were within 15 minutes walk of over 50% of the respondents.

Less than a third of respondents lived within 15 minutes of a sports centre (30%), Childcare facilities (26%), recycling facilities (25%) council / neighbourhood office (19%) and a local hospital (15%).

How do you rate facilities and services in your local area? The table shows 80.0 73% of respondents rated their local 60.0 58.3 facilities and 40.0 services as either 23.2 14.7 ‘Good’ or ‘Very 20.0 Good’. Over a 3.7 quarter (27%) rated 0.0 Very Good Good Poor Very Poor it as ‘Poor’ or ‘Very poor’.

Cardiff Research Centre 4 Capital Times – Community Planning Survey 2001

How do you rate facilities and services in the city centre? The table here shows 92% of respondents 60.0 rated the facilities and services in the city 53.7 centre as either ‘Good’ or ‘Very Good’ and 50.0 38.5 just over 7% rated it as ‘Poor’. By 40.0 comparing the responses of how the 30.0 individuals rated the facilities and services 20.0 in their local areas to that of the city centre, 7.3 we can see that the respondents felt that 10.0 0.5 the city centre provides better facilities and 0.0 services than the local area in which they Very Good Poor Very live in. Good Poor

How would you rate the following types of noise in your local area…

Noise Type Serious Problem Problem, but not serious Not a problem Total # of Respondents

Road Traffic 20.3% 37.4% 42.3% 2251

Trains 3.0% 12.2% 84.8% 1931 Industrial / Commercial premesis 3.8% 9.7% 86.5% 1905 Road Works 2.8% 10.9% 86.3% 1904 Construction / Demolition 3.4% 10.4% 86.2% 1888 Pubs 5.9% 17.3% 76.9% 1959 Clubs and Entertainment 3.5% 6.7% 89.8% 1881 Neighbours and / or their Pets 14.4% 29.1% 56.5% 2097 People in the Street 14.0% 29.2% 56.9% 2068

Road traffic was the biggest noise problem with some 58% of the respondents to this category saying it was either a ‘Serious problem’ or a ‘Problem, but not serious’ followed by Neighbours and / or their pets’ with 44%.

On the other end of the scale, ‘Industrial / commercial premises (14%)’ and ‘Clubs and entertainment (10%)’ gave the least problems in terms of noise.

Which of the following factors do you like most about the local area where you live…. Factors # of Responses % of Total Respondents Easy to get to city centre 1386 56.0 Quiet Area 1087 43.9 Friendly neighbours 1083 43.8 Access to parks / open spaces 1040 42.0 Good quality housing 878 35.5 Good shops & services 832 33.6 Public transport 804 32.5 Easy to get to work 678 27.4 Safe environment 566 22.9 Schools 475 19.2 Clean streets / open spaces 356 14.4 Community spirit 265 10.7 Plenty to do locally 251 10.1 Good community facilities 191 7.7 Other 59 2.4 Total Number of Respondents 2474 N/A

Cardiff Research Centre 5 Capital Times – Community Planning Survey 2001

The option, which yielded the highest percentage of responses, was that of ‘Easy to get to the city centre (56%)’. The lowest percentage response (apart from the non-specific ‘Other’), was ‘Good community facilities (8%)’.

What do you like least about the local area where you live….

Factors # of Responses % of Total Respondents Litter / general untidiness 1529 61.8 Crime / anti-social behaviour 904 36.5

Lack of things to do 502 20.3 Noise & pollution 493 19.9 Poor community facilities 442 17.9 Poor local shops & services 412 16.7 Poor community spirit 409 16.5 Public transport 396 16.0 Other 324 13.1 Unfriendly people 200 8.1 Poor housing 159 6.4 Too far from facilities or job 148 6.0 Schools 143 5.8 Lack of open space / parks 137 5.5 Difficult to get to city centre 127 5.1 Total Number of Respondents 2474 N/A ‘Litter / General untidiness’ was the overwhelming irritant of those responding to this question. 62% of total respondents said that it was what they disliked most about the area in which they lived in. The map on page 9 shows that respondents in the inner city areas were most likely to highlight litter as the thing they liked least about their local area. The next highest category in terms of percentage of respondents was that of ‘Crime / anti-social behaviour’ which was concerning some 37% of respondents.

The category that concerned the respondents the least was ‘Difficult to get to the city centre’ (5%). This is consistent with the previous question which gave a result of 56% of respondents saying that they liked the fact that it was easy to get to the city centre from the area in which they lived.

Please indicate how you feel in the following situation; Situation Very Safe Fairly Safe Not Very Safe Not Safe at All # of Respondents

Alone In Home During Day 68.4% 29.7% 1.5% 0.4% 2354 Alone In Home After Dark 41.1% 49.0% 8.3% 1.7% 2363 Walking alone in Local Area (Daylight) 62.4% 32.8% 4.1% 0.7% 2341 Walking alone in Local Area (after dark) 15.3% 49.3% 27.5% 7.9% 2363 Walking alone in City Centre (Daylight) 51.5% 42.9% 4.6% 0.9% 2328 Walking alone in City Centre (after dark) 4.9% 32.6% 44.0% 18.5% 2345

The percentage distribution of people whom felt either ‘Very Safe’ or ‘Fairly Safe’ are as follows: ‘Alone in Home During the Day (98%)’, ‘Alone in Home after Dark (90%)’ and ‘Walking alone in their local area during daylight (95%)’. This figure dropped to 65% after dark.

Cardiff Research Centre 6 Capital Times – Community Planning Survey 2001

94% of those ‘Walking alone in the city centre during the daylight’ said they felt ‘Very or Fairly safe’ but this figure dropped to 37% after dark. This fear increased with the age of the respondents.

What part of Cardiff do you think is in need of improvement…

The chart below shows that a large number of respondents felt that Council estates (42%) needed improving the most followed by ‘Inner city residential areas (29%)’.

% of Respondents to where they felt needed most improvement

45.0 41.7 40.0 35.0 28.9 30.0 25.0 20.0 14.7 15.0 14.5 10.0 6.3 5.3 % of Responses 2.2 5.0 0.0

estates Local Council centres areas shopping Other Inner City centre) Residential (shopping The suburbs The bay area The city centre

Improvements

We can see that 5% of respondents stated ‘Other’ areas/categories, which they felt, needed improvement. The most popular ones include named divisions of Cardiff such as Butetown, Ely, Riverside and Grangetown. There were also other specifics such as litter, roads and pavements.

Apart from the county council, who else do you think has an important part to play in improving local communities….

Over half of the total 60.0 number of respondents felt 50.4 that ‘The Police’ have an 50.0 important part to play improving local 40.0 communities followed by ‘Local Community Groups 30.0 (25%) and the ‘National 24.5 21.9 Assembly (22%). 20.0 15.3 ‘Housing Association 12.8 9.6 8.6 (10%), Health Authority 10.0 7.5 3.6 (9%), and ‘Church/Faith Organisations (8%) all 0.0 received less than 10% of respondents. The ‘Other’ Police Other category includes schools, Residents and the Health Authority Cardiff Research Centre National AssemblyCommunity CouncilLocal Businesses 7 individuals of the Housing Association Local Community Groups community. Church / Faith Organisations

Capital Times – Community Planning Survey 2001

What do you think is the best way of consulting with local communities about important issues…. The table shows 42% of 50.0 42.0 respondents felt that 40.0 30.0 23.6 ‘Publicity/Surveys in the 19.4 20.0 14.5 Capital Times’ was the best 10.3 4.4 way of consulting with local 10.0 0.0 communities followed by Publicity / Public Local Local Exhibitions Other surveys in meetings councillors council / Displays ‘Public Meetings (24%)’ and the Capital groups ‘Local Councillors (19%). Times

The least popular way is through ‘Exhibitions and/or Displays’ which was popular with just over ten percent (10%) of the respondents. The ‘Other’ categories include ‘The Media’, ‘Local Papers’, ‘Radio’, ‘Leaflets’, ‘Door to Door’ and ‘Through the Post’.

Modern local government emphasises the importance of identifiable community leaders. If you can please name…

Community Leader Correct No Response Almost Correct Incorrect The Lord Mayor of Cardiff 55.9% 38.7% 4.5% 1.0% Your Local Councillor 29.7% 59.9% 2.2% 8.3% Assembly Member 26.4% 67.7% 0.8% 5.1% Member of Paliament 49.1% 46.0% 0.9% 4.1%

Over half (56%) of those who responded were able to correctly identify the Lord Mayor of Cardiff closely followed by ‘Member of Parliament (49%).

The community strategy priorities listed below came from consultation with local people and organisations. (Please tick the 3 most important to you)

60.0 53.9 53.1 50.0 44.6 38.2 40.0 30.0 23.5 23.1 20.3 20.0 11.0 10.2 10.0 8.3 8.0 1.7 0.0

The highest priority with over half (54%) of the total number of respondents lies with ‘Health’ followed by ‘Crime’ (53%) and then by ‘The Environment (45%)’.

The lowest priorities to the respondents are ‘Sport & Culture (8%)’ and ‘Access to Information (8%)’.

Cardiff Research Centre 8 Capital Times – Community Planning Survey 2001

What is the easiest way for you to contact the council?

90.0 80.4 80.0

70.0 60.0

50.0 42.5 40.0

30.0 22.7

20.0 12.0

10.0 5.8 5.1 0.6 0.0 0.0 Phone Letter E-Mail Face to Internet Customer Other Minicom Face Contact Centre

The chart shows ‘Telephone’ as the easiest way for the respondents to contact the Council. This method found favour with some 80% of the people who replied to the survey, nearly twice the percentage of the next easiest method that is by Letter (43%).

At the other end of the scale, less than 10% of respondents chose the ‘Internet’, ‘Contact Centre’, ‘Minicom’, or ‘Other’ as their preferred method. It should be noted that the survey was conducted before the launch of Connect 2 Cardiff.

Cardiff Research Centre 9 COMMUNITY PLANNING DEVELOPMENT CHART ASSEMBLY SOCIAL ECONOMIC ENVIRONMENTAL LEGISLATION GUIDANCE ISSUES CONDITIONS ISSUES

PARTNERS VOLUNTARY PRIVATE PUBLIC

LOCAL PARTNERSHIP VOLUNTARY SECTOR NEIGHBOURHOOD CONGRESS COMMISSIONS ACTION FORUMS AGREEMENTS & COMPACTS RENEWAL IDEAS ALLIANCES

CAPITAL TIMES COMMUNITY STRATEGY SURVEYS

CABINET POLICY STATEMENT

IMPROVEMENT SCRUTINY PLANS

Corporate Unitary Local Social Local Education Local Economic Grants Development Transport Care Sustainability Strategic Housing Development Strategy Plan Plans Plans Strategy Plan Strategy Plan etc. COUNCIL COUNCIL STRATEGIES AND PLANS

APPENDIX.C PUBLIC CONSULTATION BY ALL PARTNERS Community Consultation Communities First & Local Neighbourhood Renewal Audit of Strategies Local Assets

Performance Indicators

Service Area Cabinet Monitoring & & Work Policy Statement Evaluation Plans

WPFI Improvement Plan

Annual December Community Informs Council Action Implementation Annual Report Capital Congress Strategy Budget Setting Process Plan Group

Partner Improvement Plans

Partner Partner Monitoring & Business Priorities Evaluation Plans

Performance Indicators

Public & Private Consultation = Community Planning Process

Scrutiny

APPENDIX.D COMMUNITY PLANNING - IMPLEMENTATION CHART