Opened a Window Northwell Health Center Is a “Data- Center Operates
INTERNATIONAL ACADEMIES OF EMERGENCY DISPATCH NOVEMBER | DECEMBER 2017 WORKPLACE THREE’S THE HANDLING TRAIN 9 | WELL-BEING 12 | CHARM 36 | INCIDENTS PAGE | 20 HARNESSING THE POWER OF DATA iaedjournal.org Fast and Flexible // POLICE Dispatching Give your emergency dispatch center the tools it needs to handle 911 calls efficiently and accurately. ProQA® with the Police Priority Dispatch System™—just updated with major enhancements—is faster and more flexible than ever, giving you the information you need, when you need it. ProQA helps you dispatch smarter, always prioritizing officer safety. SEE IT IN ACTION. REQUEST A DEMO AT prioritydispatch.net. FOR POLICE prioritydispatch.net/proqa | 801.363.9127 • •• COLUMNS NOVEMBER • DECEMBER 2017 | VOL. 21 NO. 6 4 | contributors 5 | the skinny 6 | dear reader 7 | ask doc 8 | technically speaking 9 | guest writer • •• SECTIONS BEST PRACTICES 10 | center piece 12 | ace achievers 16 | faq 18 | ng911 ON TRACK 32 | medical cde 36 | fire cde 40 | blast from the past YOUR SPACE • •• FEATURES 42 | stork story 43 | dispatch in action 20 | HUMANIZING DATA 44 | off hours Agencies rely on data collection to drive policy-making decisions, justify budget proposals, and generate cost-effective operations. CASE EXIT 26 | DATA SURGE 46 | sam lanier Find out why data matters in this Q&A. 47 | fast facts 28 | ETC The Academy’s recent course for instructors provides a timely reinforcement of instructor troops for a course expected to explode with the release of ETC version 4.0. Follow IAED on social media. The following U.S. patents may apply to portions of the MPDS or software depicted in this periodical: 5,857,966; 5,989,187; 6,004,266; 6,010,451; 6,053,864; 6,076,065; 6,078,894; 6,106,459; 6,607,481; 7,106,835; 7,428,301; 7,645,234; 8,066,638; 8,103,523; 8,294,570; 8,335,298; 8,488,748; 8,494,868; 8,712,020; 8,971,501; 9,319,859; 9,516,166.
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