CONTENTS Dear Friends and Colleagues, Welcome 3 The Western Museums Association (WMA) in partnership with the Museum Association Acknowledgments 4 of cordially invites you to the 2016 Annual Meeting in Phoenix, Arizona on Special Thanks 5 September 25-28, 2016. Schedule At-A-Glance 7 Named after a mythological and cyclically reborn bird, Phoenix is one of the most populous and fastest-growing cities in the nation. With CHANGE as the theme, the Annual Key Information 8 Meeting will focus on the shifting museum landscape and how the field can adapt to rise Program Key 9 anew. Together as a museum professional community, we will ask: How can museums stay relevant in a rapidly changing technological and social environment? What happens to staff Sunday, September 25 11 when there is a change in leadership or ideology at a museum? How does change help Monday, September 26 14 museums have meaningful conversations about the future of the field? What better place than Phoenix, a rapidly expanding city founded on the idea of renewal, to discuss change? Tuesday, September 27 21 In keeping with the theme of CHANGE, we are changing up our program this year. The Wednesday, September 28 SESSIONS 28 2016 Annual Meeting will feature an open exhibit hall, branching off into session rooms, Exhibitors 33 providing a central meeting space for all WMA attendees. The program includes two distinguished keynote speakers: The Honorable Diane J. Humetewa, the first woman of Area Information 35 Native American descent to serve as a United States District Judge and Gregory Hinton, the creator and producer of Out West™, a historic national program series dedicated to About 36 illuminating the history and culture of the Lesbian, Gay Bisexual, and Transgender (LGBT) communities in the American West. New this year, we have added a Trustee Track to the program, as well as a special Trustee reception. Finally, on the last day of the Annual © Visit Phoenix Meeting, WestMusings will round out the sessions–ensuring that all attendees will have the opportunity to attend these engaging presentations.

Like its predecessors, the 2016 Annual Meeting will continue a rich tradition of innovative programming. This year’s Annual Meeting offers an engaging program of 43 sessions from nine interdisciplinary tracks: Business, Collections, Community Engagement, Development, Indigenous, Leadership/Careerpath, Technology, Visitor Experience, and Trustee. There will be numerous opportunities to meet and network with museum colleagues throughout the Annual Meeting. The Evening Events will be especially memorable this year. We will open the conference with a night at the stunning Desert Botanical Gardens. The following nights we will meet at two renowned museums: the Heard Museum and the Phoenix Art Museum. We are thrilled to be able to share a special experience at each of these fantastic institutions with you.

WMA 2016 promises to be a groundbreaking Meeting. Be prepared for an absorbing and thought-provoking experience that will CHANGE the way you think about museums. Please join the WMA community as we share and expand our knowledge together. We are looking forward to welcoming you to Phoenix in September!

—Western Museums Association

WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 3 ACKNOWLEDGMENTS MAA Board of Directors

Thank you to the following individuals, who have all been instrumental in the planning, development, and support of this President: William Peterson, Northern Division Director, Western Region Director: Tammy Snook, City Historian- Annual Meeting. Your generous gifts of time and resources have made this Annual Meeting possible. Arizona Historical Society Curator-Interpretive Park Ranger, Yuma Quartermaster Depot SHP Vice President: Annie Larkin, Associate Curator of Public WMA Board of Directors Programs, Amerind Museum At-Large Director: Michael Reinschmidt, Museum Administrator, Tohono O’odham Nation Cultural Center Michelle Reid, Executive Director, Heritage Square and Museum Secretary: Adriana Milinic Fanning, Digital Assets Manager, At-Large Director: Richard Toon, Museum and Museums Phoenix Art Museum Studies, Arizona State University Museum Immediate Past President, Nate Meyers, Curator of At-Large Director: Kathleen Bartosh, Museum Director and Collections, Chandler Museum Cultural Programs Coordinator, Cocopah Museum and Central Region Director: Sherri Starkey Cultural Center Northern Region Director: Amber King, Registrar, Museum of At-Large Director: Brenda Abney, Museum Manager, Tempe Northern Arizona History Museum Southern Region Director: Gina Compitello-Moore, Marketing Manager, University of Arizona Museum of Art

OFFICERS President: Cheryl Hinton, Independent Consultant SPECIAL THANKS Kippen de Alba Chu, Executive Director, Iolani Palace Katherine Hough, Chief Curator, Palm Springs Art Museum Vice President, Membership and Development: Marilyn G. Jones, Traditional Heritage Specialist The WMA wishes to recognize the many colleagues who contributed their valuable time, energy, and expertise to the Lisa Sasaki, Director of Audience and Civic Engagement, success of the 2016 Annual Meeting. Oakland Museum of California Jonathan Katz, CEO, Cinnabar Inc. Vice President, Programs: James G. Leventhal, Director of Development, Kurt Graham, Director, Truman Presidential Library and San Jose Art Museum 2016 Annual Meeting 2016 Annual Meeting Museum Host Committee Program Committee Angela Linn, Senior Collections Manager, University of Treasurer: Alaska Museum of the North Oonagh Boppart, Co-Chair Cindy Ornstien Nathan Harper, Co-Chair Janice Klein Scot Jaffe, Director of Exhibitions and Collections, Adam Mikos, Independent Museum Professional Chevy Humphrey, Co-Chair Kristin Priscella Jennifer Ortiz, Co-Chair Annie Larkin San Diego Museum of Art Lorie Millward, Curator of Curiosity and Director of Rebecca Ailes-Fine Ken Schutz Brenda Abney Catherine Marino Secretary: Education, Thanksgiving Point John Bulla Kate Wells Melanie Coffee Jessica Montgomery Micah Parzen, CEO, San Diego Museum of Man James Pepper Henry, Executive Director, Gilcrease Museum Amada Cruz Nancy White Celina Coleman Jaclyn Roessel Immediate Past President: Redmond J. Barnett, Historian, Museum Consultant Carla Roth, Principal, Think ROTH Projects Jo Falls Martina Dawley Richard Toon Carrie Heinonen Diane Dittemore Moya Waters MEMBERS Anne Rowe, Director of Collections and Exhibitions, Sunnylands Center Nate Meyers Georgina Goodlander Ariel Weintraub Eowyn Bates, Senior Director of Development and Garth Johnson Dana Whitelaw Membership, San Diego Natural History Museum Nikolai J. Sklaroff, Director, Public Finance West Region, Wells Fargo Securities Karen Kienzle Jeanette Woodburn W. James Burns, Executive Director, University of Arizona Museum of Art Keni S. Sturgeon, Director, Science & Education, Pacific Science Center Steve Comba, Associate Director/Registrar, Pomona College Institutional Support WMA Staff MAA Staff Museum of Art Moya Waters, Associate Director, Museum of Anthropology, University of British Columbia Victoria France, Managing Director Fine Art Division, Arizona Science Center Jason B. Jones, Janice Klein, Executive Director Executive Director Robertson Taylor International Insurance Brokers Dana Whitelaw, President, High Desert Museum Chandler Museum Clare Haggarty, Civic Art Collections Manager, Los Angeles Wesley A. Wenhardt, Executive Director, Foss Waterway Children’s Museum of Phoenix Kate Skelly, Seaport County Arts Commission Desert Bontanical Garden Communications & Louise Yokoi, Independent Museum Professional Program Coordinator Michael Hammond, Executive Director, Agua Caliente Heard Museum Cultural Museum Phoenix Art Museum Mesa Art Center

4 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 5 ANNUAL MEETING SPONSORS SCHEDULE AT-A-GLANCE

Thanks to all for the role you play in making this meeting so successful. Sunday, September 25 8:00 am–6:30 pm Registration Desk Open 9:00 am–5:00 pm Pre-Conference Workshops pg. 12 9:00 am–5:00 pm Pre-Conference Tours p g . 11 5:00 pm–6:30 pm Opening Reception (Free) pg. 13 6:45 pm – 8:00 pm Welcome to Arizona Pre-Party (Free) pg. 13 8:00 pm–10:00 pm Shipper’s Party at the Arizona Science Center (Free) pg. 13

Monday, September 26 8:00 am–8:45 am Morning Coffee pg. 14 9:00 am–10:45 am Opening General Session & Keynote pg. 14 11:15 am–12:30 pm Concurrent Sessions pg. 15 12:30 noon–1:45 pm Exhibit Hall Networking Lunch pg. 16 2:00 pm–3:15 pm Concurrent Sessions pg. 17 3:15 pm–4:30 pm Exhibit Hall Networking & Refreshment Break pg. 18 4:00 pm–5:15 pm Concurrent Sessions pg. 19 5:30 pm–6:30 pm Trustee / Directors Reception pg. 20 7:00 pm–10:00 pm Evening Event: Desert Botanical Gardens pg. 20

Tuesday, September 27 7:30 am–8:45 am Affinity Breakfasts pg. 21 9:00 am–10:15 am Concurrent Sessions pg. 21 10:15 am–11:00 am Exhibit Hall Coffee Break & Poster Session pg. 23 11:00 am–12:15 pm Concurrent Sessions pg. 23 12:30–1:45 pm Affinity Lunches pg. 25 2:00 pm–3:15 pm Concurrent Sessions pg. 25 3:15 pm–4:15 pm Exhibit Hall Closing Reception (Free) pg. 27 7:00 pm–10:00 pm Evening Event: Phoenix Art Museum pg. 27 OnCell Connecting People, Places & Stories. Wednesday, September 28 8:00 am–8:45 am Morning Coffee pg. 30 9:00 am–10:45 am Closing General Session & Keynote pg. 30 11:15am–12:30 pm Concurrent Sessions pg. 30 12:30 pm–1:30 pm Lunch On Your Own 1:45 pm–3:00 pm Concurrent Sessions pg. 32 3:15 pm–3:45 pm Coffee Klatch pg. 33 4:00 pm–5:15 pm WestMusings 2016 pg. 34 7:00 pm–10:00 pm Evening Event: The Heard Museum pg. 34

Schedule and sessions are subject to change

6 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 7 KEY INFORMATION PROGRAM KEY The Hyatt Regency Phoenix —2016 Look for these keys throughout the program to tailor your experience! Annual Meeting Headquarters BUSINESS LEADERSHIPBUSINESS LEADERSHIP 122 North Second Street Business Leadership/Careerpath Phoenix, Arizona, USA, 85004. Do any of these sound like a day in your For anyone in the museum field BUSINESS LEADERSHIP B life: writing a grant proposal,LB managing a L wanting to explore issues related to BUSINESS LEADERSHIP Annual Meeting Activities schedule, setting up aBUSINESS business plan, working LEADERSHIP professional development, management Guests within a budget, pitchingB a proposal, or L of human resources, unraveling roles and BUSINESS LEADERSHIP The WMA 2016 Annual Meeting will be held in the Hyatt’s Non-registered guests are not allowed to attend Annual B figuring out an ad campaign?L If so, come responsibilities, institutional governance, and Meeting Center on the Second Floor—sessions will take Meeting sessions or workshops, but may purchase tickets BUSINESSB LEADERSHIPL COLLECTIONS hear colleagues in development,TECHNOLOGYCOLLECTIONS finance, and TECHNOLOGY getting ahead in your career. place in meetings rooms just off of the Atrium, where the to attend special social events. Please check with the B marketing share best practices.L Exhibit Hall is located. registration desk for availability. o COLLECTIONSBeo TECHNOLOGYLe BUSINESSC LEADERSHIPCT T Technology COLLECTIONS TECHNOLOGY Collections COLLECTIONSo TECHNOLOGYe Harnessing technology, showcasing Transportation Name Badges B Calling all registrars, conservators,CL collection T innovations, understanding social media, COLLECTIONSCo TECHNOLOGYTeo e Scheduled buses for tours and special events will pick- Name badges must be worn at all times, as only registered managers, curators, andC art handlers! These T managing digital assets, identifying trends, COMMUNITY COLLECTIONSCOMMUNITY TECHNOLOGY up guests at the Hyatt Regency Phoenix. Please consult TRUSTEE TRUSTEE attendees are allowed to attend sessions and workshops. ENGAGEMENTCo sessions and workshopsENGAGEMENTT focuse on what you and forecasting what’s next. Got your the Program for shuttle times, and arrive at the pick up Children under the age of 10 are not permitted in the need to know to safeguard your museum’s attention? Look at this educational track! COMMUNITo Y e location fifteen minutes prior to departure. Buses will return e Cre TRUSTEETr conference area. COLLECTIONSC collections now andTECHNOLOGY ENGAGEMENTforCT years to come. T COMMUNITY TRUSTEE participants to the Hyatt. ENGAGEMENT COMMUNITY TRUSTEE o ENGAGEMENTee r Trustee COMMUNITY C T C TRUSTEET Program Changes ENGAGEMENTCe Community EngagementTre r From launching a Capital Campaign to COMMUNITY Registration/Volunteer Desk Engaging your museum’sC community is TRUSTEET searching for a new Executive Director, these In the event of changes to the program, an addendum will ENGAGEMENTVISITOR VISITOR INDIGENOUSe INDIGENOUSr The registration desk is located on the Second Floor of the be available at the Registration Desk. C essential for remainingEXPERIENCET relevant, offering EXPERIENCE sessions, developed in cooperation with the Hyatt Regency Phoenix. new and meaningful experiences,e and r Museum Trustee Association, offer museum COMMUNITY C VISITORT TRUSTEE ENGAGEMENT reaching wider audiences.INDIGENOUS These sessions EXPERIENCE trustees the opportunity to learn from and The desk will be staffed during the following times: I VISITORVI V Message Board INDIGENOUS provide insight into theEXPERIENCE process of developing VISITOR network with other museum leaders. e INDIGENOUSr EXPERIENCE Attendees may post messages, job opportunities, and C community partnerships,VISITORT Icommunity-based V INDIGENOUS initiatives, and enhancingEXPERIENCE your mission Sunday, September 25 8:00 am–7:00 pm exchange tickets on a message board located in the I V VISITOR through outreach. INDIGENOUSI EXPERIENCEV Visitor Experience Monday, September 26 8:00 am–6:00 pm Registration area. There is no charge for this service; however, we ask that you be mindful of the limitations of I V Educators, designers, curators, evaluators, Tuesday, September 27 8:00 am–6:00 pm space to accommodate all notes. Commercial ads are VISITORI V administrators, and visitors all have their INDIGENOUS EXPERIENCE Wednesday, September 28 8:00 am–6:00 pm not allowed on the board, nor is material of a commercial Indigenous own perspective on the museum-going nature allowed on tables unless arranged in advance with These sessions provide a platform for experience. Hear some great case studies of the WMA. I indigenous and non-indigenousV museum staff recent past work and start charting the future Exhibit Hall Schedule to explore issues from diverse perspectives, of your museum’s experience! Please visit our Exhibit Hall in the second floor Atrium of the to learn about innovative projects, and to Hyatt Regency Phoenix. Exhibits will be open during the Lost & Found deepen practice-transforming sensitivities. following times: Lost and found articles turned in to the WMA Registration Sunday, September 25 5:00 pm–7:00 pm Desk will be held there until the end of each day, when items will then be turned over to the hotel’s front desk. Monday, September 26 12:00 noon–4:30 pm Tuesday, September 27 9:45 am–4:00 pm

Tickets Connect with WMA! If you registered for an Evening Event or Affinity Lunch hosted facebook.com/westmuse by the WMA, your tickets are located in your registration packet. Please present your ticket before boarding buses or REGISTER REGISTER Use #wma2016 entering an event. NOW NOW Post pictures on our Facebook Wall RESERVE RESERVE Tweet us @westmuse A ROOM A ROOM twitter.com/westmuse

8 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 9 Great Leaders / Great Builders / Great People SUNDAY, SEPTEMBER 25 Visit www.mattconstruction.com Talk 562.903.2277

PRE-CONFERENCE TOURS

9:00 AM—2:00 PM Taliesin West - A Frank Lloyd Wright Tour $70, Includes transportation and lunch The Frank Lloyd Wright Foundation invites you to a special version of their guest experience at Taliesin West. Following a brief presentation about the Preservation Master Plan for the property, guests will be treated to an experience that is both immersive and powerful. Guests are fully welcomed into every room and space ----nothing on the tour is behind ropes or behind glass. The tour visits the Cabaret Theater, Garden Room, Wright’s living quarters, and reception office, which are filled with surprise, majestic views and intimate interior details that recognize Wright’s keen observation of the landscape and incorporate the natural environment into Wright’s spaces. The tour inspires visitors with innovative principles, beauty, technological experiments, and an unparalleled body of work of Frank Lloyd Wright at his laboratory for modern architecture in Scottsdale, where a community still lives, works, and studies today. Photo © Andrew Pielage

9:00 AM—3:00 PM Pueblo and Mesa Grande Archeology Tour $62, Includes transportation and lunch Pueblo Grande and Mesa Grande are both large Hohokam platform mounds and village sites dating between 1,500 and 1,000 years old. The first stop on this tour is Pueblo Grande, where the Phoenix City Archaeologist will provide a chronological overview of the Hohokam culture and a tour of site, with its mound, replicated houses and ballcourt. At Mesa Grande staff from the Arizona Museum of Natural History will discuss the history of the site’s preservation and give a tour of mound and reconstructed ballcourt. Lunch will be provided at the recently opened Visitors Center. Please wear comfortable shoes for walking outdoors, and bring water and protection from the sun.

9:00 AM—2:00 PM

Photo by Raimond Koch Huhugam Ki Museum Tour $45, Includes transportation and lunch Take a tour of the Huhugam-Ki (“House of the Ancestors”) Museum and learn about the Salt River Pima- Maricopa Indian Community’s approach to the preservation, collection and display of historic, educational and culturally important material. Participants in this behind-the-scenes tour will see the museum’s exhibit space, archives and nearby collections repository. Afterward, a box lunch will be served in the unique cactus rib and adobe Anything is possible. museum building, with an opportunity for further conversation with the staff Petersen Automotive Museum about how the museum paradigm fits into a tribal cultural foundation. Design Architect: Kohn Pedersen Fox Associates Executive Architect: House & Robertson Architects

WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 11 4:00 PM–5:00 PM SPEED NETWORKING PRE-CONFERENCE WORKSHOPS FREE!

Location: Second Floor Atrium 9:00AM—4:00PM Kick off your conference with a lively hour of Speed Networking! Bring plenty of business cards, your sense of humor, Design Day—Exhibit Design Workshop and comfortable shoes. Everyone is encouraged to join us for a friendly, timed-interval business card exchange social $25, includes lunch and all materials needed Location: Children’s Museum of Phoenix hour. This people-rotating format brokers brief individual introductions between everyone in the room. Want to keep the conversation going? Following the structured program, we will save time for refreshments and mingling. This fast-paced Design an exhibit in this two-part hands-on interactive workshop. Working in small groups with actual architectural plans event will be moderated by Steve Comba, Anne Rowe, and Niki Cuccinotto. and raw content, participants plan and script a museum exhibit in the morning and develop a working scale model in the afternoon. Attendees learn about story development, visitor flow, space planning, and exhibit component design.

Moderator: Wayne Hunt, Principal, Hunt Design 5:00 PM–6:30 PM Presenter: Jennifer Bressler, Principal, Hunt Design OPENING RECEPTION Heather Lindquist, Exhibit Content Developer, Harvest Moon Studio FREE!

Location: Second Floor Atrium 9:00AM—1: 0 0 PM Join your fellow WMA 2016 attendees for an opening Reception in the Take Charge of Leadership Change & Transition–From Planning to Exhibit Hall. Start your first evening in Phoenix enjoying appetizers, drinks, Successful Implementation and conversing with colleagues and our corporate members. $25, includes all materials needed Location: Arizona Science Center Change is coming – are you ready? This workshop offers Board members and museum executives a step-by-step process to both prepare for an eventual leadership succession, and manage a current transition. Explore how good governance practices, leadership transition tools, stakeholder engagement, and strategic communication can ensure organizational 6:45 PM–8:00 PM sustainability, mitigate risk, and effectively leverage a transition into a strategic opportunity. This workshop includes discussions, case studies, and a transition preparedness assessment process. WELCOME TO ARIZONA PRE-PARTY FREE! Moderator: Rebekah Lambert, Vice President, Arts Consulting Group, Inc. Presenter: Kathryn R. Martin, Owner, Kathryn Martin Consulting Location: Heritage Square The Museum Association of Arizona invites you to get a taste of the Southwest with your colleagues from the Grand Canyon State at historic 9:00AM—1: 0 0 PM Heritage Square, just steps from the Arizona Science Center. Enjoy a Materials for Storage and Soft Packing buffet of food made from traditional Tohono O’odham ingredients and a cash bar featuring local craft beer. Tours of the Rosson House, a fully $25, includes all materials needed Location: Arizona Science Center restored Queen Anne Victorian historic home, will be available. Choosing appropriate materials for storage containers, supports, and soft packing can be confusing for collection managers and curators. Which foams are good? Is buffered paper better than acid-free? Why do some plastics turn yellow? Where do I buy good materials? In this session, presenters demonstrate techniques for testing materials, and provide examples of various types of storage supports that utilize these materials. Participants are provided a sample worksheet with examples of 8:00 PM–10:00 PM materials commonly found for storage and soft packing. SHIPPER’S PARTY Moderator: Nancy Odegaard, Conservator, Head of Preservation, Arizona State Museum, University of Arizona FREE! Presenter: Marilen Pool, Project Conservator, Arizona State Museum, University of Arizona Location: Arizona Science Center Gina Watkinson, Laboratory Coordinator, Arizona State Museum, University of Arizona The greatly anticipated annual Shipper’s Party is now an official event and open to all attendees! Light snacks and drinks will keep your energy high as you network, as you enjoy the galleries of the Arizona Science Center. Sponsored by domestic and international shippers.

12 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 13 BUSINESS LEADERSHIP MONDAY, SEPTEMBER 26 COBUSINESSBNCURRENT SESSILEADERSHIPL ONS 11:15 PM–12:30 PM B L A1—SP14 Find/Create/Organize: An Archive Location: Phoenix West Room 8:00 AM–8:45 AM COLLECTIONS for a SmallTECHNOLOGY Museum

MORNING COFFEE Location: Regency Ballroom Foyer (first floor) COLLECTIONS TECHNOLOGY Co Would you likeTe your museum to be an anchor in your community? Explore the roles of museums and libraries in Join your fellow WMA 2016 attendees for coffee, while connecting with new colleagues and seeing familiar faces. Co community revitalizationTe through “turning outward,” a comprehensive approach to civic change centered on our communities instead of ourselves. Hear about the Children’s Museum of Pittsburgh’s creative place-making efforts and the Northwest African American Museum’s role as a vital gathering place. Learn about the skills COMMUNITY TRUSTEE 9:00 AM–10:45 AM ENGAGEMENT and attributes that are critical in sustaining effective community revitalization. COMMUNITY TRUSTEE ENGAGEMENT Ce Moderator: BerlinTr Loa, Projects Coordinator, Special Collections, California Polytechnic State University OPENING GENERAL SESSION & KEYNOTE Location: Regency Ballroom (first floor) e r Join us as we welcome attendees to Phoenix, present awards (WMA’s Charles Redd Center Award for Exhibition Excellence, C Presenters: NealT Hitch, Executive Director, Imperial Valley Desert Museum

WMA’s Director’s Chair Award, and MAA’s Roger Lidman Distinguished Service Award), report on WMA business, and get BUSINESS Nadia Arambula,LEADERSHIP Registrar, Phoenix Airport Museum VISITOR inspired by the Keynote speaker. INDIGENOUS Steve Hoza,EXPERIENCE Archivist/Conservator, Salt River Pima-Maricopa Indian Community/Huhugam Ki Museum VISITOR INDIGENOUSBI EXPERIENCEVL OPENING REMARKS Jason B. Jones, Executive Director, Western Museums Association A2—ISP29 CREATE atV Arizona Science Center: Location: Phoenix East Room

LOCAL WELCOME William Peterson, President, Museum Association of Arizona COLLECTIONS A Case TECHNOLOGYStudy in Adaptive Reuse and Radical Reinvention WMA BUSINESS REPORTS Kippen de Alba Chu, WMA President BUSINESS LEADERSHIPCo Over five yearsTe ago, Arizona Science Center set out with an ambitious goal: to establish a world-class facility dedicated to innovation and education. After community meetings, design charrettes, architectural refinements, WMA AWARDS PRESENTATION Redmond Barnett, WMA Immediate Past President B L construction revisions, and program development, CREATE was completed in 2015. Hear from the science MAA AWARDS PRESENTATION William Peterson, President, Museum Association of Arizona center staff and architects who brought this idea to life and who see this project as a new way museums can COMMUNITY TRUSTEE KEYNOTE ADDRESS Honorable Diane J. Humetewa, United States District Judge for the District of Arizona ENGAGEMENT lead meaningful and lasting change in their communities. COLLECTIONS TECHNOLOGY Ce Moderator: STtevenr Weiner, Program Director of CREATE, Arizona Science Center The Honorable Diane J. Humetewa is the first woman of Native American descent o e to serve as a United States District Judge. Prior to her confirmation, she served as C T BUSINESS LEADERSHIP Presenters: Stacy Sidman, Director of Special Projects, Arizona Science Center Special Advisor to the President and Special Counsel in the Office of General Counsel Peter Rutti, Studio Director and Principal, Westlake Reed Leskosky VISITOR at Arizona State University and as a Professor of Practice at ASU’s Sandra Day O’Connor B INDIGENOUSL EXPERIENCE COMMUNITY TRUSTEE College of Law, as well as Deputy Counsel for the United States Senate Committee on ENGAGEMENT BUSINESS A3—LEADERSHIPSP33 Search Process Revealed: Perspectives Location: Ellis West Room Indian Affairs. Judge Humetewa is a member of the Hopi Tribe, has served as an e Ir V Appellate Court Judge for the Hopi Tribe Appellate Court, and is a former Board C T COLLECTIONSB TECHNOLOGYL from 3 Recent Director Candidates member of the Heard Museum in Phoenix. BUSINESSCo LEADERSHIPTe Selecting the ideal Director is the most important responsibility of a museum board. What are Search

VISITOR Committees looking for? What are Director candidates expecting from their future Board employers? Three INDIGENOUSB EXPERIENCEL COLLECTIONS TECHNOLOGY recent Director candidates share their experiences and offer insights and tips about what to expect from Search

COMMUNITY Committee interviews and the job transition ahead. Io TRUSTEEVe ENGAGEMENTC T Sponsored by MATT Construction Moderator: Mary Baily Wieler, Trustee, Walters Art Museum / President, Museum Trustee Association COLLECTIONSe TECHNOLOGYr C T Presenters: Sandra Harris, Executive Director, Desert Caballeros Western Museum o BUSINESSe LEADERSHIP COMMUNITC Y T TRUSTEE David M. Roche, Director and CEO, Heard Museum ENGAGEMENT B Samuel Ireland,L Executive Director, Tucson Museum of Contemporary Art e VISITORr INDIGENOUSC EXPERIENCET COMMUNITY TRUSTEE ENGAGEMENT I A4—VSP36 Fast & Furious: Quick & Easy Marketing Ideas Location: Ellis East Room Ce COLLECTIONSTr TECHNOLOGY VISITOR INDIGENOUS How can the public find your excellent educational programming, your engaging member activities or even the EXPERIENCEo e C front door to Tyour museum in this cluttered marketplace? In this exciting, fun, and fast-paced format, see how I V various museums have implemented 30 easy-to-create, nuts and bolts initiatives to further marketing, VISITOR INDIGENOUS EXPERIENCE programming, and education projects while engaging museum guests. Explore a wide range of opportunities COMMUNITY TRUSTEE ENGAGEMENT to better connect with audiences through short presentations of successful programs. #NUTSANDBOLTS REGISTER REGISTER I V e Moderator: Brendar Hengel, Marketing & PR Manager, The Mob Museum NOW NOW C T Presenters: Charlotte Patterson, Marketing Manager, Oakland Museum of California RESERVE RESERVE Myles Lasco, Content Marketing Manager, Tacoma Art Museum

A ROOM A ROOM VISITOR INDIGENOUS EXPERIENCE I V 14 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 15 BUSINESS LEADERSHIP B L

COLLECTIONS TECHNOLOGY Co Te

BUSINESS LEADERSHIP

COMMUNITY COTRUSTEENCURRENT SESSIONS: 2:00 PM—3:15 PM ENGAGEMENT B L Ce Tr B1—SP5 Picking Up the Slack: How Museum Location: Phoenix West Room Summer Camps Are Changing Educational Priorities COLLECTIONS TECHNOLOGY VISITOR Museums are changing educational priorities and how they address the needs of their diverse communities INDIGENOUS EXPERIENCEo e C through summerT art camps. Museums have become preferred locations where students can continue BUSINESSI LEADERSHIPV their education, maintain their health, and explore cultural and self-awareness. Furthermore, summer camps B L serve as revenue streams during the slower summer months bringing in additional, needed income. Panelists COMMUNITY TRUSTEE ENGAGEMENT discuss art, science, and technology summer camps and share strategies to enhance or revamp your museum’s Ce summer program!Tr #TRENDING

COLLECTIONS TECHNOLOGY Moderator: Nalini Elias, Education Programs Coordinator, Museum of Latin American Art Co Te Presenters: Gabrielle Sjoberg, Public Programs Coordinator, Education & Exhibits Department, Natural History Museum VISITORLos Angeles County INDIGENOUS EXPERIENCE Katie Canavan, Education Coordinator, The Walt Disney Family Museum I Joseph Benesh,V Director, Phoenix Center for the Arts COMMUNITY TRUSTEE ENGAGEMENT Ce Tr B2—SP37 Education Collections: Fact or Friction Location: Phoenix East Room BUSINESS LEADERSHIP

VISITOR Do you have non-collection objects that are used for education or other purposes, but that are undocumented INDIGENOUS EXPERIENCE B or from unknownL sources? Is there also disagreement as to who should have responsibility for them or I V questions about why they deserve any attention? In this session, find out how other institutions have dealt with

BUSINESS LEADERSHIP the challenge of defining an education collection and learn the importance of developing written policies and © Visit Phoenix B COLLECTIONSL proceduresTECHNOLOGY to document and protect these holdings. Co Moderator: AnnieTe Burbidge Ream, Assistant Curator of Education, Utah Museum of Fine Arts A5—NEW1 Museums and Race 2016: Location: Cowboy Artist Room Presenters: Elaine Hughes, Collections Director, Museum of Northern Arizona Kathrine Young, Collections Manager, Puget Sound Navy Museum Transformation and Justice COLLECTIONS TECHNOLOGY COMMUNITY TRUSTEE ENGAGEMENT BUSINESS LEADERSHIP o e It’s time to challenge and transform the institutional policies and systems that perpetuate structural racism and C Te r B L oppression in museums. Coming to understand and recognize entrenched racism is a difficult and potentially B3—CSP9 Is Your MuseumT Ready for a Capital Location: Ellis West Room contentious undertaking—but also a necessary step if America’s museums are to serve its diverse citizenry. Campaign and Project?

What is structural racism? How are museums exhibiting it? How do we begin to approach this topic, and take COMMUNITY TRUSTEE BUSINESS LEADERSHIP ENGAGEMENT This panel, organized by The Museum Trustee Association, is designed to guide Trustees and Staff through effective action? Who are our allies in this? #TRENDING VISITOR INDIGENOUS the steps of EXPERIENCEplanning and implementing a successful Capital Campaign. Through examples and anecdotal COLLECTIONS TECHNOLOGY e r B Moderator: MargaretL Kadoyama, Principal, Margaret Kadoyama Consulting C T o e I stories of MingeiV International’s experience, attendees will learn strategies to engage even the most reluctant C T Presenters: Ben Garcia, Deputy Director, San Diego Museum of Man board member in embracing your organization’s mission and doing the “Ask”. BUSINESS LEADERSHIP Noelle M.K.Y. Kahanu, Assistant Specialist, Public Humanities & Native Hawaiian Programs, Moderator: Leland W. Peterson, Past Board Chairman and Current Trustee, Heard Museum VISITOR Department of American Studies University of Hawai‘i at Manoa INDIGENOUS COLLECTIONS TECHNOLOGY EXPERIENCEB L COMMUNITY Presenters: Maureen P. King, Past Board Chairman and Capital Campaign Chairperson TRUSTEE Brenda Tindal, Staff Historian, Levine Museum of the New South ENGAGEMENT Co Te I V Mingei International Museum / Board Chairman, Museum Trustee Association e r Rob Sidner, Director, Mingei International Museum C 12:30T NOON–1:45 PM COLLECTIONS Jennifer Luce,TECHNOLOGY Architect and Founder, Luce et Studio

EXHIBITCOMMUNITY HALL NETWORKING LUNCH Location: Second Floor Atrium TRUSTEE ENGAGEMENT Co Te JoinVISITOR your colleagues in the Exhibit Hall where you can explore vendor offerings and enjoy lunch courtesy of WMA. INDIGENOUS EXPERIENCEe r MakeC sure to start bidding onT the fabulous items in the silent auction that were generously donated by our members. I All proceedsV benefit the Wanda Chin Scholarship funds to help colleagues attend the Annual Meetings. COMMUNITY TRUSTEE ENGAGEMENT VISITOR REGISTER REGISTER INDIGENOUS EXPERIENCE e r C T NOW NOW Sponsored by John F. Kennedy University I V RESERVE RESERVE

VISITOR A ROOM A ROOM INDIGENOUS EXPERIENCE I V 16 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 17 Donate an Auction Item & Support Professional Development

The WMA supports museum professionals around the Western region (and beyond!). The Wanda Chin scholarship program funds participation and travel to the Annual Meeting by professionals who might otherwise not be able to attend. Support learning and professional growth by donating an item to the Wanda Chin Scholarship Fund auction, or to the MAA auction - held at the same time! Support learning and professional growth by donating an item DONATE NOW to the Wanda Chin Scholarship Fund auction.

CONCURRENT SESSIONS 4:00 PM–5:15 PM

C1—BUSINESSSP17 UnmaskingLEADERSHIP the Loan Arranger Location: Phoenix West Room BUSINESS LEADERSHIP BUSINESSB Often registrarsLEADERSHIPL and collection managers enter the field with little hands-on training in how to process an B BL outgoing loan.L At museums facing staff cuts, more non-collections-trained personnel have to assume © Visit Phoenix responsibility for processing loans. This session will present best practices for lending works. Panelists discuss evaluating loan requests, negotiating loan agreements, arranging appropriate insurance coverage during BUSINESS LEADERSHIP COLLECTIONS the loan, selectingTECHNOLOGY suitable packing and transportation methods, preparing necessary documents, and B4—SP73 We Are the Change: Mentors and Peers Location: Ellis East Room COLLECTIONS TECHNOLOGY COLLECTIONSo establishingTECHNOLOGY rulese for handling borrowed works. #NUTSANDBOLTS BUSINESSB LEADERSHIPL It is one of the mantras of professional development that you must have a mentor to succeed. o Ce T C CTo Moderator: AmberTe K. King, Registrar, Museum of Northern Arizona B L But is that still true? This session examines how mentoring has changed in the last 10 years and whether peer support relationships are now as, or more, important to professional success. Following the panelists’ Presenters: Tim McShane, Collections Manager, Esplanade Museum COMMUNITY TRUSTEE COLLECTIONS TECHNOLOGY presentations, attendees will engage in an open “fishbowl” conversation. ENGAGEMENT Laura Wenzel, Registrar, Phoenix Art Museum BUSINESS LEADERSHIP COMMUNITY COMMUNITTRUSTEE Y ENGAGEMENT TRUSTEE o e Moderator: Niki Cuccinotto, Museum Guide and Curriculum Coordinator, Musical Instrument Museum ENGAGEMENTCe Tr COLLECTIONSC TECHNOLOGYT B L Ce Ter r Co Te Presenters: Annie Larkin, Associate Curator of Public Programs, Amerind Foundation C2—CSP74 When AcademicT Museums Teach Location: Phoenix East Room BUSINESS Jeffory MorrisLEADERSHIP, Museum Curator, i.d.e.a. Museum 21st Century Skills COMMUNITY BUSINESS LEADERSHIPVISITOR TRUSTEE Erika Katayama, Registrar, Mingei International Museum ENGAGEMENT INDIGENOUS EXPERIENCE COLLECTIONS TECHNOLOGY VISITOR B L INDIGENOUS Learn how threeVISITOR different academic art museums develop meaningful and effective educational opportunities EXPERIENCE INDIGENOUS EXPERIENCE COMMUNITe Y r B L TRUSTEE for students and faculty that create and disseminate knowledge and produce productive citizens of our world. ENGAGEMENTC To e I V B5—CSP84 FollowingT the Road to Results: Location: Ellis East Room I V This session demonstrates the benefits of museums changing their educational approaches through expanding Ce Tr I V COLLECTIONS SuccessfulTECHNOLOGY Strategies for Audience Development their models, letting go of traditional roles as “authorities” and allowing others to play a significant role in the VISITOR BUSINESS COLLECTIONSLEADERSHIP research, curatorial,TECHNOLOGY and programmatic aspects of museums. INDIGENOUS EXPERIENCE Museums are constantly looking for ways to increase and diversify their audiences. But what are the most COMMUNIToY e TRUSTEE ENGAGEMENTC effective waysT to build these audiences? In 2014, the Wallace Foundation published The Road to Results: o Moderator: Katiee Lee Koven, Executive Director and Chief Curator, Nora Eccles Harrison Museum of Art, VISITOR B CL T INDIGENOUSI EXPERIENCECVe Effective PracticesTr for Building Arts Audiences, which explored 9 practices that contribute to successful Utah State University audience-building initiatives. Using this “road to results,” three museums of various types and size discuss their COMMUNITY Presenters: Jill Hartz, Executive Director, Jordan Schnitzer Museum of Art, University of Oregon I V TRUSTEE ENGAGEMENT audience development journeys and provide concrete strategies for participants to use back at their institutions. COMMUNITY TRUSTEE COLLECTIONS ENGAGEMENTTECHNOLOGY Gordon Knox, Director, Arizona State University Art Museum e Moderator: LisaVISITORr Sasaki, Director, Audience & Civic Engagement Center, Oakland Museum of California Heather Lineberry, Associate Director and Senior Curator, Arizona State University Art Museum INDIGENOUSC EXPERIENCET o e r Presenters: W. James Burns, Director, University of Arizona Museum of Art C CT T I Keni S. SturgeonV , Director, Science & Education, Pacific Science Center C3—SP62 Board Communication: Reports that Work Location: Phoenix East Room Leah M. MelberVISITOR, Director of Audience Engagement, Washington State Historical Society INDIGENOUS EXPERIENCE COMMUNITY VISITOR TRUSTEE ENGAGEMENT INDIGENOUS We all haveEXPERIENCE to report regularly to our Board of Directors, but is the information we’re sharing meaningful and 3:15I PM–4:00 PM V e r helpful? Join us as we delve into the world of managing up to our Board of Directors. In this session, hear C TI museum staff Vshare their stories and examples of communication tools that work as well as a board member’s EXHIBITEXHIBIT HHALLALL NNETWORKINGETWORKING & REREFRESHMENTFRESHMENT BBREAKREAK Location: Second Floor Atrium perspective on what they want and need to hear. #TRENDING

BUSINESS LEADERSHIP EEnjoynjoy coffee and tea while perusing exhibitors’ booths, bidding on auction items, and networking with peers, Moderator: Eowyn Bates, VP of Institutional Advancement, San Diego Natural History Museum VISITOR courtesy of WMA. INDIGENOUS EXPERIENCE B Presenters: DanaL Whitelaw, Executive Director, High Desert Museum I V W. James Burns, Director, University of Arizona Museum of Art Lee Peterson, Past Chairman of the Board, Heard Museum

COLLECTIONS Janice Klein,TECHNOLOGY Executive Director, Museum Association of Arizona o e 18 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 C T WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 19

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COMMUNITY TRUSTEE ENGAGEMENT B L Ce Tr C4—SP78 The Community Curator: Bridging the Location: Ellis East Room TUESDAY, SEPTEMBER 27 Gap Between the Museum and the Public COLLECTIONS TECHNOLOGY

VISITOR INDIGENOUS The relatively new role of Community (or Community Engagement) Curator is still being defined as museums EXPERIENCEo e C struggle to identifyT how best to incorporate diverse audiences into their exhibits and programming. This session 7:30–8:45 PM I V presents multiple views of how Community Curators position themselves to act as a conduit between the public AFFINITY BREAKFASTS and museum, developing interpretative materials, bringing external views to the museum’s attention, or building These events require pre-registration. COMMUNITY TRUSTEE ENGAGEMENT partnerships between the museum and community groups. Presenters will examine how museums can best Ce interpret curatorialTr expertise and make space for community voice. Indigenous Breakfast Location: Curtis A Moderator: Celina Coleman, Children’s Education Manager, Desert Botanical Garden Enjoy meeting your colleagues from tribal museums and supporters of Native American concerns. All are welcome!

BUSINESS Presenters: ChristianLEADERSHIP Adame, Assistant Education Director, Phoenix Art Museum FEE: $40

BUSINESS LEADERSHIP VISITOR INDIGENOUS Marcus Monenerkit,EXPERIENCE Heard Museum, Community Engagement Curator B Carrie Tovar, LCurator of Art, College of Public Service and Community Solutions, Arizona State University B IL V Sponsored by WOLF Consulting

C5—SP80 Building or Re-envisioning a Social Media Plan Location: Cowboy Artist Room COLLECTIONS TECHNOLOGY Storytellers and Supporters Breakfast Location: Curtis B COLLECTIONS TECHNOLOGY As museum marketers, high quality content is easy to come by, but how do you even begin to digest, process, o e Especially for curators, development officers, educators, evaluators, exhibit designers, and all who make possible the C and plug it intoT an effective social media marketing strategy that results in more influence, followers, and Co Te engaging stories that museums tell, but open to all. The recipient of the Charles Redd Award for Exhibit Excellence will relevance? Whether you are starting from scratch, activating a new platform, or re-vamping your channels, present on the winning exhibition. this session will offer valuable insights for building a sustainable social media strategy. COMMUNITY FEE: $40 TRUSTEE ENGAGEMENT COMMUNITY Moderator: Charlotte Patterson, Marketing Manager, Oakland Museum of California TRUSTEE ENGAGEMENT Sponsored by The Sibbett Group Ce Presenters: GeorginaTr Goodlander, Visual Arts Director, Idaho Falls Arts Ce Tr BUSINESS LEADERSHIP Misha Ray, Digital Marketing Manager, The Mob Museum BUSINESS LEADERSHIP Myles Lasco, Content Marketing Manager, Tacoma Art Museum COBNCURRENT SESSIL ONS: 9:00 AM—10:15 AM VISITOR B L INDIGENOUS EXPERIENCE VISITOR INDIGENOUS 5:30EXPERIENCE PM –6:30 PM I V D1—SP53 Using a Wiki to Revolutionize Your Museum Location: Phoenix West Room I TRUSTEEV & DIRECTOR’S RECEPTION Location: Sundance COLLECTIONS TECHNOLOGY COLLECTIONS TECHNOLOGYCo Want to use Ttechnologye as a driving force for community outreach? Staff members of the Chandler Museum FEE: $35 Co Te discuss how embracing the wiki, a simple yet popular web technology, has revolutionized their operations. Join your fellow trustee and directors at this special reception supported by the Museum trustee Association. The wiki increases accessibility to the museum’s education, collections, and exhibits and has become the museum’s leading community outreach endeavor. ChandlerpediA, the website produced by this small, local COMMUNITY TRUSTEE ENGAGEMENT history museum, is a model that any institution can adopt regardless of budget or technological know-how. COMMUNITY TRUSTEE ENGAGEMENT

7:00–10:00 PM BUSINESSe LEADERSHIPr Ce CTr Moderator: JaniceT Klein, Executive Director, Museum Association of Arizona EVENING EVENT: DESERT BOTANICAL GARDENS BUSINESSB Presenters: JodyLEADERSHIPL A. Crago, Museum Administrator, Chandler Museum $50, includes transportation, dinner, and beverages B Tiffani Egnor, CuratorL of Education, Chandler Museum VISITOR INDIGENOUS Nate Meyers,EXPERIENCE Curator of Collections, Chandler Museum Enjoy an evening in the Sonoran Desert surrounded by both VISITOR INDIGENOUS EXPERIENCE Paul Smith, Senior Business System Support Specialist, Chandler Library exotic and native cacti and succulents as you stroll the trails of COLLECTIONSI TECHNOLOGYV the Desert Botanical Garden. A walk along the central Desert I COLLECTIONSCVo TECHNOLOGYTe Discovery Loop Trail will take you through some of the Garden’s D2—SoP42 Decolonizinge the San Diego Museum of Man: Location: Phoenix East Room newest designs, including the recently completed Sam and Betty C a Case StudyT of Indigenous Voice and Kitchell Family Heritage Garden which features the Garden’s COMMUNITY TRUSTEE oldest specimens and highlights some of our most fascinating ENGAGEMENT Authority in the Reimagined Museum

COMMUNITY examples from over 76 years of collection and conservation. TRUSTEE ENGAGEMENTCe Undoing the Tlegacyr of colonialism in museums is complicated but essential work. Decolonizing challenges Garden Docents will be on hand as you arrive to guide you e a fundamental rassumption: that museums are neutral and beneficent stewards of biological and cultural and answer questions about the Garden’s outstanding plant C material. The TSan Diego Museum of Man is moving toward an institutional position of decolonization, and collections and interpretive displays about deserts and arid land Ottosen Entry Garden Photo by: Adam Rodriguez grappling with implications across our functions. Join representatives from the board, staff and a Kumeyaay VISITOR plants. Afterwards, enjoy a delicious sit-down dinner under the INDIGENOUS partner organizationEXPERIENCE for a discussion of this initiative and its impact. VISITOR stars as you engage with colleagues and listen to live music. INDIGENOUS I Moderator: EXPERIENCEBenV Garcia, Deputy Director, San Diego Museum of Man This event is generously underwritten by Presenters: Michael Connolly Miskwish, Project Director, Naka Shin the Desert Botanical Gardens I V George Ramirez, Chair, Board of Trustees, San Diego Museum of Man Kelly Williams, Director of Collections, San Diego Museum of Man Lael Hoff, Collections Assistant, San Diego Museum of Man 20 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 21 BUSINESS LEADERSHIP B L

COLLECTIONS TECHNOLOGY Co Te D3—SP6 It Takes A Village: Building a Culture Location: Ellis West Room 10:15 AM–11: 0 0 AM of Philanthropy EXHIBIT HALL COFFEE BREAK & POSTER SESSION Location: Second Floor Atrium BUSINESS LEADERSHIP COMMUNITY TRUSTEE ENGAGEMENT In many museums, fundraising is the job of a small, dedicated team but what could happen if fundraising Boost your mental and physical energy during this Networking Coffee Break in the Exhibit Hall. Stimulate your mind by e r was EVERYONE’s job? In this session, join James G. Leventhal, Niki Ciccotelli Stewart, and Neal V. Hitch to B chattingL with corporate members and colleagues while you stimulate your senses with coffee and tea, courtesy of WMA. C T explore how building a culture of giving has changed their museums, built capacity, and enriched the lives of donors and staff. Participants discuss strategies to build this culture at both large and small institutions. The perennially popular Poster Session. It’s time to discuss! The Poster Session provides opportunities for individuals to

BUSINESS LEADERSHIP Moderator: James G. Leventhal, Director of Development, San Jose Museum of Art COLLECTIONS presentTECHNOLOGY their research, ideas, or programs through illustrated and informative posters, and participants want your feedback. VISITOR INDIGENOUS EXPERIENCE Come explore projects and initiatives from around the region in an informal setting. B Presenters: NikiL Ciccotelli Stewart, Chief Engagement Officer, Crystal Bridges Museum of American Art Co Te I V Neal V. Hitch, Executive Director, Imperial Valley Desert Museum Sponsored by the Barona Band of Mission Indians BUSINESS LEADERSHIP COMMUNITY COLLECTIONS TECHNOLOGY TRUSTEE B D4—LSP55 Managing Time-Based Media: Best Practices Location: Ellis East Room ENGAGEMENT Co Te Ce COTNCURRENr T SESSIONS: 11:00 AM—12 :15 PM for Small Staffs (or, What Do I Do With BUSINESS LEADERSHIP BUSINESS LEADERSHIPBUSINESS That OldLEADERSHIP VHS Tape?) B E1—LSP20 Planning for the Unplannable: Physical Location: Phoenix West Room COLLECTIONS TECHNOLOGY COMMUNITY Time-based media (TBM) artworks consist of video, film, slide, audio and software components. B TRUSTEEL VISITOR B ENGAGEMENTL INDIGENOUS EXPERIENCE Security Challenges in Museums o e Contemporary artists increasingly make and use TBM. Museums add examples to their permanent collections C Te r C while strugglingT to fit TBM into established processes and workflows. In this session, registrars discuss best I V This session examines security challenges in our society that currently impact museums. Learn how to assess practices for large and small museums, and an archivist and vendor explores procedures and processes to COLLECTIONS TECHNOLOGY the vulnerabilities of your museum regardless of its size, as well as how to employ strategies to improve COLLECTIONS COLLECTIONSTECHNOLOGY TECHNOLOGY o e digitize analog media and to keep it backed up, safe and accessible. BUSINESS your museum’sLEADERSHIP security posture. Come away with practical solutions to museum security challenges, and an COMMUNITY C T TRUSTEE ENGAGEMENTo oe e C VISITORT introduction to active shooter training that focuses on museum safety. #TRENDING C INDIGENOUST Moderator: EXPERIENCEPat Evans, Registrar, Scottsdale Museum of Contemporary Art e r B Moderator: LindyL Dosher, Director, Navy Museums Northwest C T Presenters: Linda Leckart, Associate Registrar, Media Arts, San Francisco Museum of Modern Art BUSINESS LEADERSHIP BUSINESSI LEADERSHIPV COMMUNITY TRUSTEE Adrien Mooney, Registrar, Utah Museum of Fine Arts ENGAGEMENT Presenters: Danelle Eaton, Managing Director, Puget Sound Navy Museum COMMUNITY COMMUNITY TRUSTEE TRUSTEE B L ENGAGEMENT ENGAGEMENT Bob Nichol, Founder and Owner, Ping Pong Media e r Jeffrey Barta, Deputy Director for the Museum System Office, Naval History and Heritage Command B L COLLECTIONS TECHNOLOGY VISITOR C T INDIGENOUSe EXPERIENCEer r C CT T o e E2—CSP34 T Location: Phoenix East Room I D5—VSP82 A New Era of Guest Experience Location: Cowboy Artist Room COLLECTIONS MuseumsTECHNOLOGY Collaborate with Homeless VISITOR COLLECTIONS TECHNOLOGY INDIGENOUS EXPERIENCEo and Fostere Youth VISITOR With the museumVISITOR audience changing, museums will need to learn new ways to engage guests in order C T INDIGENOUS INDIGENOUSEXPERIENCE EXPERIENCE o e COMMUNITY C to improve guestT experience. Guest experience is more than a smile and greeting, it involves a complete In 2013, moreTRUSTEE than 1 million children in the U.S. public school system were homeless, a historic high for the I ENGAGEMENTV BUSINESSI LEADERSHIPVI understandingV of your museum’s guests and their needs. Museums have the opportunity to change the way e nation (Nationalr Center for Homeless Education). What can museums to do provide a positive impact in their team members interact with guests and each other. This session focuses on ideas all museums can COMMUNITC Y the lives of homelessT and foster youth? What challenges and opportunities do programs for and with this TRUSTEE B L ENGAGEMENT COMMUNITY implement toTRUSTEE improve their guest experience. community provide? And what is the role of our institutions in providing visibility and advocacy for this critical ENGAGEMENT e r e Moderator: Kristenr Mihalko, Manager, Programs & Communication, Learning Institute, Balboa Park C and largely hiddenT social issue? Panelists present practical tools for museum professionals in providing outreach C T to the homelessVISITOR and foster youth population and in collaborating with and learning from them. Cultural Partnership INDIGENOUS EXPERIENCE COLLECTIONS TECHNOLOGY Moderator: Marjorie Schwarzer, Director of Administration, Museum Studies, University of San Francisco Presenters: Alison Hendrickson, Visitor Services Manager, San Diego History Center o e I VISITORV C T INDIGENOUS Presenters: RayEXPERIENCE Bussolari , Photographer and Curator, Foster Youth Museum David Rosenberg,VISITOR General Manager, Guest Experience, Monterey Bay Aquarium INDIGENOUS Margaret Harnett,EXPERIENCE Manager, Guest Experience, San Diego Museum of Man Alicia Sutton, Executive Director, Free Arts for Abused Children of Arizona I Jamie Evans, VCo-Director, Foster Youth Museum BUSINESSI LEADERSHIPV COMMUNITY TRUSTEE ENGAGEMENT D6—BSP41 Museum asL Sanctuary: Reflections from Location: Gilbert Room e r C T an Inclusive Collaborative Museum-Community Program with Refugee Populations COLLECTIONS TECHNOLOGY VISITOR This session focuses on collaborative practices between an art museum and a community partner. Inspired INDIGENOUS EXPERIENCEo e C by the Hopi valueT of caring for others, the Tucson Museum of Art and The Hopi Foundation’s Owl & Panther I V Project have positioned the museum as a sanctuary for local refugee populations by encouraging self- expression, empowerment, confidence, and curatorial practice. Presenters share experiences from working COMMUNITY REGISTER REGISTER with a varietyTRUSTEE of diverse learners in the innovative Museum as Sanctuary partnership. ENGAGEMENT NOW NOW e Moderator: Mariannar Pegno, Associate Curator of Education, Tucson Museum of Art C T RESERVE RESERVE Presenters: Morgan Wells, Curator of Education, Tucson Museum of Art A ROOM A ROOM Marge Pellegrino, Program Manager, The Hopi Foundation’s Owl & Panther Project

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COLLECTIONS TECHNOLOGY Co Te E3—SPNEW3 Moving on And Moving in: Strategies for Location: Ellis West Room 12:30 PM–1:45 PM Ensuring a Smooth Transition in Museum Leadership. AFFINITY LUNCHES BUSINESS LEADERSHIP COMMUNITY These events require pre-registration. TRUSTEE ENGAGEMENT Leadership change is inevitable. Its success level is highly dependent on strategies and actions employed by e Br board, staff, andL out-going and in-coming museum directors. For Board members and directors, this session C T explores suggestions for successful transition strategies, including the critical steps to take and the pitfalls to Registrar’s Committee Western Region Location: Curtis A avoid as a new leader is introduced, engaged, and integrated into your organization and community. The Registrar’s Committee Western Region (RCWR) Annual Business Meeting Luncheon is open to RCWR members,

BUSINESS LEADERSHIP COLLECTIONS Moderator:TECHNOLOGY Carrie M Heinonen, CEO and the Robert Breunig Director, Museum of Northern Arizona collection professionals, and related vendors. VISITOR INDIGENOUS EXPERIENCE FEE: $40 B CLo Presenters: RebekahTe Lambert, Vice President, Arts Consulting Group I V Dr. Robert Breunig, President Emeritus, Museum of Northern Arizona Nicki Genovese, Associate Vice President, Arts Consulting Group, Inc. Trustee & Director’s Luncheon Location: Curtis B

BUSINESS LEADERSHIP BUSINESS LEADERSHIP COMMUNITY This luncheon is open to Trustees, Directors, Deputy Directors, CEOs, and CFOs. Paula Gangopadhyay, Deputy Director COLLECTIONS TECHNOLOGY TRUSTEE ENGAGEMENT for Museums, Institute of Museum and Library Services will present the agency’s new funding priorities and a discussion will o E4—BSeP76 In BetweenL Groundwork and Growth: Location: Ellis East Room B L C CTe Tr follow. Four O’odham Museums Balancing Community FEE: $60 Needs and Ancestral Collections COLLECTIONS TECHNOLOGY COMMUNITY COLLECTIONS TECHNOLOGY TRUSTEE ENGAGEMENT VISITOR INDIGENOUS As a local partEXPERIENCE of a relatively young Native American museum movement, our four museums are still pouring BUSINESS LEADERSHIPo e Co Te Sponsored by Pacific Studio Ce CTr the groundworkT (preparing continuity) while coming to terms with the forces of growth (unavoidable change). B IL This session reviewsV examples of operational establishment among closely related museums at the helm of the oldest local traditions to be preserved. Presenters provide insight into how we prioritize traditional BUSINESS LEADERSHIP COMMUNITY COMMUNITY CONCURRENT SESSIONS: 2:00 PM—3:15 PM TRUSTEE TRUSTEE ENGAGEMENT ENGAGEMENTVISITOR collections building amidst community demands for growth in innovative exhibitions and cultural programming. INDIGENOUS EXPERIENCE B L #DIGGINGDEEPER. e r COLLECTIONS TECHNOLOGYCe Tr C T CIo VTe Moderator: Michael Reinschmidt, Museum Administrator, Tohono O’odham Nation Cultural Center & Museum F1—SP4 Trends in Museum Education: Embracing Location: Phoenix West Room Presenters: Elaine Peters, Museum Director, Ak-Chin Him-Dak Eco Museum COLLECTIONS Change,TECHNOLOGY Effecting Change

Gary Owens,VISITOR Museum Director, Huhugam-Ki Museum VISITOR INDIGENOUS INDIGENOUS EXPERIENCE Museum education success is based on professionals’ efforts to celebrate and guide change. In this session, BUSINESS EXPERIENCELEADERSHIP o e Shirley Jackson, Museum Director, Huhugam Heritage Center C T COMMUNITY three museum education professionals discuss trajectories of critical issues such as inclusivity, distance learning, TRUSTEE ENGAGEMENT BI VL I V and interdisciplinary programming. Representing a cross-section of museum types, speakers share creative Ce Tr new approaches for visitor involvement while maintaining mission integrity. Through small group discussion, E5—SP61 Asking the Right Questions in Evaluations Location: Cowboy Artist Room COMMUNITY TRUSTEE ENGAGEMENT attendees will create strategies in response to observations of changes at their own museums. to Promote Change e r COLLECTIONS TECHNOLOGY C Moderator: CourtneyT Allen, Botanical Education Manager, The Huntington Library, Art Collections, and VISITOR In this hands-on mini workshop session meant for any sized institution, attendees learn best practices for Botanical Gardens INDIGENOUS EXPERIENCEo e C conducting effective,T accurate surveys. Learn how to identify poor survey practices so you can avoid them. Presenters: Katherine Krieger, Education Outreach Manager, Autry National Center of the American West I V Discuss the pros and cons of the different methods of administering surveys and practice developing effective Holly Gillette,VISITOR Education Coordinator, Los Angeles County Museum of Art evaluation questions. INDIGENOUS EXPERIENCE

COMMUNITY TRUSTEE ENGAGEMENT Moderator: Stephen Ashton, Ph.D., Director of Audience Research and Development, I V e Thanksgivingr Point Institute F2—SP25 Transforming (Changing) Your Museum Location: Phoenix East Room BUSINESSC LEADERSHIPT Presenters: Kari Nelson, Curator of Education, Museum of Peoples and Cultures at Brigham Young University Through HR BUSINESS LEADERSHIP BUSINESS LEADERSHIP B BL L Museums are full of people who lead, create, build, curate, steward, and serve. Yet, to what extent do VISITOR museums strategically invest in managing those human resources, and to what end? Composed of a CEO of INDIGENOUS B L E6—SP31 BringingEXPERIENCE the Audience–Integrated Location: Gilbert Room a large museum (and recovering employment attorney), an Executive Director from a state museum, (employing Marketing Communications 101 and Beyond both union and non-union employees), an Executive Director from a smaller, private museum and an HR expert COLLECTIONSI TECHNOLOGYV BUSINESS LEADERSHIP COLLECTIONS TECHNOLOGY Marketing messages haunt our every waking moment in a never-ending stream of information via broadcast, (with considerable museum experience), this panel discusses HR as a key—but often neglected—success Co Te COLLECTIONS TECHNOLOGY Co Te print, and the web. Today, more than ever, there is a need to reach visitors in creative, life-enriching ways, B L factor for any museum. Come join us for a lively discussion about how a focus on and commitment to HR can to break through the cacophony and engage diverse audiences. This session explores integrated marketing Co transform yourT institutione too. communication strategies that weave traditional marketing and public relations, such as broadcasting and print, Moderator: Julie K. Stein, Executive Director, Burke Museum of Natural History and Culture COMMUNITY TRUSTEE ENGAGEMENT with social media avenues, internal and external events, and partnership opportunities to create a tapestry of COLLECTIONS TECHNOLOGY COMMUNITY TRUSTEE Presenters: Leslie Jones, Independent HR consultant ENGAGEMENT COMMUNITY community enrichment. TRUSTEE Ce Tr Co ENGAGEMENTTe Micah Parzen, Ph.D., J.D., CEO/President, San Diego Museum of Man Ce Tr Moderator: Dawn Barraclough, Public Relations, Springs Preserve Ce Dana Whitelaw,Tr Ph.D., Executive Director, High Desert Museum Presenters: Brenda Hengel, PR & Marketing Manager, The Mob Museum Ashleigh Matview, Assistant Public Information Coordinator, Springs Preserve VISITOR COMMUNITY TRUSTEE INDIGENOUS EXPERIENCE ENGAGEMENT VISITOR Misha Ray, Digital Marketing Manager, The Mob Museum INDIGENOUS EXPERIENCE VISITOR Ce INDIGENOUSTr EXPERIENCE I VI V 24 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 I V WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 25

VISITOR INDIGENOUS EXPERIENCE I V BUSINESS LEADERSHIP B L F3—SP49 Grant-writing for Museum Professionals Location: Ellis West Room

BUSINESS In this interactiveLEADERSHIP writing workshop, you will practice writing about your projects through an active writing session. All museum professionals are welcome to learn the basics of grant proposal writing and receive COLLECTIONS TECHNOLOGYB L o e practical instruction on how to approach funders. Everyone can benefit from writing practice, whether you are C T in a curatorial, programmatic, collections, executive or development position. No preparation is required, just bring something to write with and be ready for some creative thinking. #nutsandbolts

COLLECTIONS Moderator:TECHNOLOGY Ariel Weintraub, Institutional Giving Manager, Oakland Museum of California COMMUNITY TRUSTEE ENGAGEMENT Co Presenters: MorganTe Bishop, Philanthropic Advisor, Grants Management, Arizona Community Foundation Ce Tr F4—SP58 Rethinking Physical Collections Access Location: Ellis East Room COMMUNITY BUSINESS LEADERSHIPTRUSTEE ENGAGEMENT

VISITOR This session introduces three approaches to physical collections access for the public that highlight strategic INDIGENOUS EXPERIENCECBe collections planning.TLr As museums are pressed to demonstrate relevance to their communities, they are I V increasingly turning inward to their permanent collections, re-evaluating how to make them more accessible. Come learn how physical access to collections for the public is changing.

VISITOR COLLECTIONSBUSINESS TECHNOLOGYLEADERSHIP INDIGENOUS Moderator: EXPERIENCEEmily Johnson, Registrar, Utah Division of Arts and Museums City BUSINESSCBo Presenters: DianeLEADERSHIPTLe Dittemore, Associate Curator of Ethnological Collections, Arizona State Museum I Martina Dawley,V Curator of Native Relations, Arizona State Museum B Rachael Faust,L Manager of the Artist Initiative, SFMOMA Georgina Goodlander, Former Deputy Chief of Media and Technology, Smithsonian American Art Museum COMMUNITY TRUSTEE ENGAGEMENTCOLLECTIONS TECHNOLOGY © Visit Phoenix COLLECTIONSCoe TECHNOLOGYTer F5—SoP65 Moving Forward:e Reflecting on the Past to Location: Ellis East Room C Better UnderstandT Ways to Create Meaningful 3:15 PM–4:15 PM EXHIBIT HALL CLOSING RECEPTION Location: Second Floor Atrium COMMUNITY RelationshipsVISITOR between Museums and Indigenous Communities TRUSTEE ENGAGEMENTINDIGENOUS EXPERIENCE

COMMUNITY FREE Museums haveTRUSTEE an opportunity to acknowledge and address practices and issues that, in the past and present, ENGAGEMENTCIe VTr e have led to mistrustr and hesitancy for indigenous groups to work with institutions. But, how do we get there? Join your colleagues for light refreshments and a last visit with our corporate members. The Exhibit Hall Closing Reception C How does a Tmuseum build and repair relationships with indigenous communities to create meaningful and is your last chance to bid on silent auction items. All proceeds benefit the WMA and MAA scholarship funds to help impactful partnerships, exhibitions and programs? In this session, three speakers present their thesis research colleagues attend the Annual Meetings. VISITOR INDIGENOUS on cultural competency,EXPERIENCE community engagement, and repatriation as well as offer suggestions for ways to build

VISITOR INDIGENOUS and repair relationships. I EXPERIENCEV 7:00–10:00 PM I Moderator: MargaretV Kadoyama, Principal, Margaret Kadoyama Consulting EVENING EVENT: PHOENIX ART MUSEUM BUSINESS LEADERSHIP Presenters: Marina Vlnar, Private Contractor/Facilitator, Indigenous Collaboration Initiative B L Barbara Mumby, Senior Program Officer, San Francisco Arts Commission $50, includes transportation and heavy hors d’oeuvres Teresa Valencia, Curator, The Friends of Iolani Palace Enjoy food stations, a no host bar, and docent-led tours throughout the museum’s galleries including: old Masters to 19th century paintings and sculptures in the Museum’s European COLLECTIONS F6—TECHNOLOGYSP27 Building The Broad & Other Capital Project Tales Location: Gilbert Room Collection, world-class modern and contemporary works, Co BUSINESSTe This session LEADERSHIPis a dynamic, participation-based conversation with those who’ve been in the trenches of museum Remington bronzes and oils depicting life in the American West, construction projects, whether ground-up new buildings or expansions performed during operating museum and a special exhibition in the Ellman Fashion Design Gallery. B hours. Learn fromL those who have been there how to best prepare and spearhead a successful building

COMMUNITY project. TRUSTEE ENGAGEMENT Moderator: Rich Cherry, Deputy Director, The Broad Ce COLLECTIONSTr TECHNOLOGY o Presenters: Rogere Fricke, SVP Preconstruction, MATT Construction C Doug Robertson,T Principal, House & Robertson Architects Don Webb, Principal, Cordell Corporation

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COMMUNITY TRUSTEE ENGAGEMENT B L Ce Tr WEDNESDAY, SEPTEMBER 28 G3—SP46 Changing Minds by Including LGBT Location: Phoenix West Room Voices in Museum Programs COLLECTIONS TECHNOLOGY

VISITOR 8:00 AM–8:45 AM INDIGENOUS EXPERIENCEo How can museumse develop community programing that addresses the serious issue of LGBT youth suicide? C Cultural shifts Tin American culture are more welcoming and inclusive of those that identify as LGBT, but youth Regency Ballroom Foyer (1st floor) MORNING COFFEE I V rates of self-harm, suicide and bullying of LGBT youth in schools are still gravely problematic. Learn how a small Join your fellow WMA 2016 attendees for coffee, while connecting with new colleagues and seeing familiar faces. university museum partnered with an LGBT community center to develop a youth program, called Mapping Q COMMUNITY TRUSTEE ENGAGEMENT that celebrates youth voices and identities. 9:00 AM–10:45 AM Ce Moderator: ChelseaTr Farrar, Assistant Curator of Education, University of Arizona CLOSING GENERAL SESSION & KEYNOTE Location: Regency Ballroom (1st floor) Presenters: Sarah Bahnson, Suicide Prevention Specialist, Southern Arizona AIDS Foundation (SAAF) Join us as we setup the final day of the 2016 Annual Meeting with an inspiring by the Keynote speaker. VISITOR INDIGENOUS EXPERIENCE OPENING REMARKS Jason B. Jones, Executive Director, Western Museums Association G4—SP67 Fundraisers Unite–Conversations Location: Ellis East Room CHANGE IN MUSEUMS TO BE DETERMINED I for SuccessV KEYNOTE ADDRESS Gregory Hinton BUSINESS Are you lookingLEADERSHIP for valuable strategies and tools for successful fundraising? Join in small group conversations

BUSINESS LEADERSHIP with museum fundraising professionals and attendees to get successful tips, helpful strategies and tools, and Gregory Hinton is the creator and producer of Out West™, a historic national program series B L peer support for your fundraising challenges. At the start of the session, attendees will choose their preferred dedicated to illuminating the history and culture of the Lesbian, Gay Bisexual, and Transgender (LGBT) B L topic of discussion from a list of topics including: Holistic Fundraising, My Title is Development and ______, communities in the American West. Partnering with major western museums, libraries and universities, BUSINESS LEADERSHIP Leveraging Volunteers/Committees, Prioritizing Revenue Streams, and I’m a One-Person Devo Department. Out West programming – lectures, films, plays, and gallery exhibitions – is now presented nationally. COLLECTIONS #DIGGINGTECHNOLOGYDEEPER In 2015, Hinton co-founded “Out West in the Rockies,” a dedicated LGBT western archive at the B L COLLECTIONS TECHNOLOGY o e University of Wyoming’s American Heritage Center in Laramie. C Moderator: LouiseT Yokoi, Principal, Anchor & Seed Philanthropic Consulting o e C T Presenters: Jeanette Woodburn, Director of Library Advancement, Pepperdine University Sponsored by Sponsored by COLLECTIONS TECHNOLOGY Eowyn Bates, Vice President of Institutional Advancement, San Diego Natural History Museum University of San Francisco’s Museum Studies program COMMUNITY TRUSTEE BUSINESS LEADERSHIP Co ENGAGEMENTTe Sonja Lunde, Director of Planning and Special Projects, Utah Museum of Fine Arts COMMUNITY TRUSTEE Pomai Toledo, Development Associate, Iolani Palace ENGAGEMENT B L BUSINESSCe LEADERSHIPTr Ce COTNCURRENr T SESSIONS 11:15 AM–12:30 PM B L COMMUNITY TRUSTEE ENGAGEMENT G5—SP68 Cleaning House: Keeping Your Location: Cowboy Artist Room G1—SP22 Westinar 2016: Learning Without Borders Location: Phoenix West Room VISITOR INDIGENOUS EXPERIENCE COLLECTIONS TECHNOLOGY Ce Tr Collection Spick and Span VISITOR Museums typically use the language of wonder and curiosity to describe their purpose, sometimes to the INDIGENOUS EXPERIENCE COLLECTIONS TECHNOLOGY BUSINESS LEADERSHIPo e Pollen, mildew, and dust bunnies, oh my! If you look after a collection, then you’ve had to deal with these C exclusion of formalT education. But are “learning” and “meaning-making” actually exclusive of one another? Are I V contaminants but may have been afraid to talk about them. Well, no more sweeping it under the rug! This I V we missing opportunities to contribute to, and benefit from, critical conversations about the educational needs Co Te B L VISITOR session focuses on a key method for preventive conservation: cleaning and housekeeping. Presenters approach of the communities we belong to? Join this Westinar that crosses boundaries of interpretation, leadership, and INDIGENOUS EXPERIENCE

COMMUNITY this topic from three diverse perspectives: cleaning storage spaces, cleaning objects, and creating maintenance community engagement,TRUSTEE as presenters from museums, K-12 schools, business, funders, and public libraries dive ENGAGEMENT I BUSINESSV plans for historicLEADERSHIP homes or house collections. #NUTSANDBOLTS COMMUNITY into a dialogue about who and what we are here for. TRUSTEE e r ENGAGEMENT COLLECTIONS TECHNOLOGYC T B Moderator: RachaelL Faust, Manager of the Artist Initiative, SFMOMA Moderator: Paul Gabriel, Educational Consultant/Educational Therapist e r o e C Presenters: BetsyT Bruemmer, Collections Manager, Museum of History and Industry C T Presenters: Tiffani Egnor, Curator of Education, Chandler Museum Ken Middlebrook, Curator of Collections, History San Jose Joelle Clark, VISITORAssociate Director, Professional Development Programs, Center for Science Teaching and Learning INDIGENOUS EXPERIENCE COLLECTIONS TECHNOLOGY BUSINESS LEADERSHIP Robyn Haynie, Conservator, Utah Museum of Fine Art Kathy Husser, Adult Services Coordinator, Phoenix Public Library VISITOR COMMUNITY TRUSTEE INDIGENOUS EXPERIENCE ENGAGEMENT BI VL Co Te e r 12:30 PM–1:30 PM C G2—TSP32 Transforming Community Through Culture: Location: Phoenix West Room I V EMP LUNCH Location: Networks Bar and Grill (hotel lobby) COMMUNITY Creative Community Fellows TRUSTEE ENGAGEMENT COLLECTIONS TECHNOLOGY Lunch with other EMPs and the speakers from this morning’s Westinars session to continue the conversation of the place of VISITOR How can entrepreneurial thinking inspire innovation in the cultural sector and what can museums learn from this INDIGENOUS EXPERIENCEo e museumse in formal education.r (pay your own way). C approach? ExploreT the possibilities in this interactive session focused on the National Arts Strategies’ Creative C T I V Community Fellows program and leave with new ideas about how museums can use innovation processes and collaboration to be more nimble and responsive to community needs. VISITOR COMMUNITY TRUSTEE INDIGENOUS EXPERIENCE ENGAGEMENT Moderator: Taylor Craig, Program & Engagement Manager, National Arts Strategies Ce Presenters: NicolasTr de la Feunte, Community Garden Program Coordinator, Desert Botanical Garden I V Christopher Taylor, Western Drawing Project Sarah Sullivan, Development Manager, Childsplay

Sarah Gonzalez,VISITOR co-director and co-founder, Spoken Futures, Inc. INDIGENOUS EXPERIENCE 30 WMAI PHOENIX, AZ SEPTEMBVER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 31 BUSINESS LEADERSHIP COBNCURRENT SESSIL ONS: 1:45 PM—3:00 PM H1—SP30 Why Love and Happiness Mean Serious Location: Phoenix West Room BUSINESS LEADERSHIP BUSINESS LEADERSHIP Business for Museums B L COLLECTIONS TECHNOLOGY B BUSINESSCLo As museumsLEADERSHIP continueTe our pursuit of relevance, boundaries blur between art, history, anthropology and daily B life. Is it any wonderL then, that the very subjective experiences of love and happiness have found expression in our institutions, our exhibitions, and our programming? Featuring institutional, artistic, and advocacy COLLECTIONS TECHNOLOGY perspectives, this session explores the transformative power of love and happiness in the museum setting. COLLECTIONS TECHNOLOGY o e COMMUNITY TRUSTEE C T ENGAGEMENT #TRENDING o COLLECTIONSe TECHNOLOGY C Te Moderator: Moderator:r Karen Kienzle, Director, Palo Alto Art Center Co Te C T COMMUNITY Presenters: Micah Parzen, CEO, Museum of Man TRUSTEE ENGAGEMENT © Visit Phoenix

COMMUNITY Tony Butler, Executive Director, Derby Museums Trust TRUSTEE ENGAGEMENT e r VISITOR C T INDIGENOUS EXPERIENCE H4—SP63 Exhibit Critique: Location: Ellis East Room COMMUNITY e r TRUSTEE C ENGAGEMENTT H2—SP38 Visitor Photography Policies: Have We Location: Phoenix East Room BUSINESS LEADERSHIP The Children’s Museum of Phoenix Ie Vr C T VISITOR This perennially popular session investigates current best practices and choices made in creating exhibitions— BUSINESS ChangedLEADERSHIP Our Thinking (or Do We Still Need To?) INDIGENOUSB EXPERIENCEL BUSINESS LEADERSHIP VISITOR this year, the Children’s Museum of Phoenix. Two professionals, the exhibit team, and the audience explore INDIGENOUS The explosion in social media activity, coupled with the ubiquitous presence of smart phones and the rise EXPERIENCEB L whether or how other museums might borrow from the museum’s emphasis on informal interactive learning, of “selfies” is requiring museums to change how they think about visitor photography. This session focuses I V B L VISITOR INDIGENOUS EXPERIENCE avoidance of interpretive signage, and an exhibit development process involving community members. I V on some of the issues that need to be considered in creating visitor photography policies that recognize the COLLECTIONS TECHNOLOGY I benefits of photographyV by the general public and how they need to be balanced with legal and collections Moderator: Redmond J. Barnett, Historian and Museum Consultant COLLECTIONS TECHNOLOGY o e care concerns. C T Presenters: Kate Wells, CEO, Children’s Museum of Phoenix COLLECTIONS TECHNOLOGYo e o Ce Moderator: STtephanie Johnson, Curator, National Mining Hall of Fame and Museum Ann Morton, Owner and Principal, Thinking Caps Design C T John Bomhoff, founding Board Member of the Phoenix Children’s Museum Presenters: Krystal Boehlert, Imaging Technical Assistant, Collection Information + Access, Getty Museum COMMUNITY TRUSTEE Keni Sturgeon, Director, Science & Education, Pacific Science Center Pat Evans, Registrar, Scottsdale Museum of Contemporary Art ENGAGEMENT COMMUNITBUSINESS Y LEADERSHIP Lorie Millward, Curator of Curiosity, Museum of Natural Curiosity, Thanksgiving Point TRUSTEE ENGAGEMENT Heather Sutherland, Assistant e r COMMUNITY C T TRUSTEE Ben Garcia, Deputy Director, Museum of Man ENGAGEMENT Be Lr e Cr T C H3—TSP39 Social Responsibility and Museums: Location: Ellis West Room H5—VISITORSP79 Changing the Government Funding Location: Cowboy Artist Room A Case Study from Alberta, Canada INDIGENOUS EXPERIENCE COLLECTIONS TECHNOLOGYVISITOR Dynamic: Alternative Revenue Sources INDIGENOUS EXPERIENCE VISITOR This session examines how the Alberta Museums Association (AMA) and its member museums are responding I V INDIGENOUS EXPERIENCEo e BUSINESS As traditionalLEADERSHIP sources of government funding, including direct federal grants, re-granting through NEA and C to challengesT facing the museum sector through embracing community engagement, sustainability, and social I V NEH, and state appropriations, continue to stay flat (at best), museums are turning to alternative revenue I V responsibility. The session, presented by AMA staff and member institutions, focuses on initiatives that support B L sources that require local, rather than national support, such as Lodgers Tax, tax increment financing districts, museums working towards developing new audiences, maintaining relevance, and increasing sustainability.

COMMUNITY income tax check-offs, and municipal, county, state, and higher education bonds. This session examines the Participants areTRUSTEE challenged to approach a problem differently and evaluate their processes through a ENGAGEMENT ways that museums and museum coalitions can work with local governments and their communities to create “Change Letter” activity. Ce Tr COLLECTIONS and implementTECHNOLOGY these types of funding. Moderator: Lisa Eriksen, Consultant, Lisa Eriksen Consulting Co Moderator: JaniceTe Klein, Executive Director, Museum Association of Arizona Presenters: Katrina Peredun, Communications Lead, Alberta Museums Association Presenters: Lisa Anderson, President and CEO, Mesa Historical Museum Lauren Wheeler,VISITOR Program Lead, Alberta Museums Association INDIGENOUS EXPERIENCE Deb Twersky, Arts Cultural Facilities Funding Programs Manager, 4Culture Tim McShane, Collections Manager, Esplanade Arts & Heritage Centre COMMUNITY TRUSTEE I V ENGAGEMENT Celeste DeWald, Executive Director, California Association of Museums Ce Tr 3:15 PM–3:45 PM COFFEE KLATCH/ REFRESHMENT BREAK Location: Regency Ballroom Foyer (1st floor) VISITOR INDIGENOUS Enjoy coffee and tea whileEXPERIENCE networking with peers, courtesy of WMA. REGISTER REGISTER I V NOW NOW RESERVE RESERVE A ROOM A ROOM

32 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 33 EXHIBITORS Acme Scenic & Display The experienced team at Acme Scenic & Display approaches the fabrication and installation of fine exhibits for museums, visitor centers, and the great outdoors with much enthusiasm. Working collaboratively with design firms, architects, general contractors, and facility staff results in predictable project outcomes and compelling exhibition experiences for all visitors.

American Alliance of Museums

© Visit Phoenix The American Alliance of Museums is working to unite the entire field and speak with a strong voice to make the case that museums are essential. Learn more about 4:00–5:15 PM the tiered approach that makes our membership and WESTMUSINGS | 10 MINUTE MUSEUM TALKS Location:Regency Ballroom (1st floor) excellence programs more affordable, accessible and FREE relevant to every museum. WestMusings | Ten Minute Museum Talks feature the most innovative topics in Arts Consulting Group museums today. Modeled after Ted Talks, WestMusings is a program of short, © Visit Phoenix engaging presentations by unique voices—intended to inspire others in the field. The leading provider of hands-on interim management, executive search, revenue enhancement consulting, Noelle Kahanu Assistant Specialist, Public Humanities & Native Hawaiian Programs Department of American Studies, facilities & program planning, and organizational Collector Systems: University of Hawai‘i at Manoa development services for the arts and culture industry. Collector Systems is the most secure cloud-based Wendy Red Star, Multi Media Artist With offices in Los Angeles, San diego, Portland, collection management solution for museum, historic, and private collections. Easily upload and store all Niki Ciccotelli Stewart, Chief Engagement Officer, Crystal Bridges Museum of America Art Seattle, Denver, and others, consultants are located in other communities throughout north America to best images, documents, and object information. Add Dave Stroud, Director of Interactive Exhibits, Thanksgiving Point Institute serve the needs of our clients. Chenhall’s Nomenclature. Use the Gallery feature to showcase your collection on your public site. Collector 5:30-6:30 PM Balboa Park Learning Institute Systems: the technology you need, the people you trust. #DRINKINGABOUTMUSEUMS Location: Networks Bar and Grill (hotel lobby) Balboa Park Learning Institute is a professional education and learning community for staff and Delta Design Lead by the Greater Phoenix emerging Museum Professionals, this informal event will discuss the WestMusing talks, volunteers in arts, science, and cultural organizations. Delta Design’s mission is to provide the greatest quality encourage sharing your experiences during the conference, and mix in a bit of networking time. (pay your own way). The Online Learning Portal is an accessible, easy to use, of collection storage equipment through our interaction and cost effective learning platform for the professional with customers, our flexibility and meticulous design 7:00–10:00 PM development for arts and culture organizations, and expertise and our precise manufacturing processes. THE HEARD MUSEUM non-profits. Register at onlinelearning.bpcp.org. The materials we use are proven for museum use. EVENING EVENT: Each product is built with rigid construction that assures $50, includes transportation, heavy hors d’oeuvres, and beverages durability and longevity. Creative Edge Join the Heard Museum for an exclusive evening of art, cultural expression, and history. Enjoy Southwest/Native inspired appetizers Creative Edge has created more than 10,000 specialty Exhibit Concepts, Inc. projects worldwide for venues such as children’s and beverages in the scenic Central Courtyard, along with an Since its establishment in 1978, Exhibit Concepts, Inc. hospitals, museums, and public art installations. They exhilarating Hoop Dance performance and live music by Native has cultivated an outstanding reputation for producing, work with premium architectural materials such as American artists. Discover the Heard’s world-renowned galleries installing, and maintaining exhibitry of the highest granite, marble, glass, ceramics and quartz; metals curated in partnership with Native peoples exhibiting the rich, unique quality for interpretive facilities, museums and visitor such as brass, bronze and stainless steel, as well as cultures of the Southwest. In the museum you will be treated to a centers throughout the United States. Exhibit Concepts, vinyl resilient floor coverings. private guided tour of the signature exhibit, Home, which features the Inc. is a certified Women’s Business Enterprise (WBE). Heard’s most prized masterpieces, sweeping landscapes, poetry, Exhibit Concepts has successful fabricated exhibits for and personal recollections in an unforgettable journey through the the Computer History Museum, B.B. King Museum and Southwest and the vibrant arts and cultures of Native people. Inspired to add to your own collection? Be sure to stop by Delta Interpretive Center and Navy Seal Museum. the Heard Museum Shops for one-of-a-kind handmade art works from jewelry to rugs, pottery, and katsina dolls. We look forward to hosting you at this marquee event!

34 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 35 Hollinger Metal Edge Ship Art International AREA INFORMATION Hollinger Metal edge has been the leading supplier In business for over 25 years, Ship Art International San of archival storage products for government and Francisco and Ship Art Denver specialize in museum- ABOUT PHOENIX institutional archives, historical societies, museums, quality storage, installation, packing, crating and Phoenix is the capital of Arizona, and the anchor libraries, universities, galleries, and private collections transportation services. Experienced and trusted by of the metropolitan area known as the Valley of the for over 60 years. With our extremely experienced clients worldwide, Ship Art consistently delivers top- Sun. The city of Phoenix was established in 1868. management and staff, we are dedicated to quality, notch service. Safety, courtesy and professionalism are Two years later, the first survey and census of the city customer service, and competitive prices. our priorities. Visit www.shipart.com to learn more. recorded that it was about a mile long and a half- mile wide, with a population of 250. Today, Greater Mad Systems Tour-Mate Systems Phoenix covers about 2,000 square miles is one of the most populous and fastest-growing cities in the nation. Mad Systems is an award-winning technology Tour-Mate is one of North America’s leading providers The city offers abundant art and cultural attractions, company that provide customized interactive of audio and multimedia interpretive platforms. From historic neighborhoods, museums, and a diverse art experiences for museums, visitor centers, theme parks, hand held audio and multimedia to mobile applications community. Surrounded by a series of striking mountain universities and corporate headquarters around the to eco-friendly outdoor stationary platforms. Tour-Mate ranges, Phoenix is also known for its magnificent desert world. We design, engineer and develop reliable is your one stop shop for interpretive hardware and landscape. turnkey systems and specialize in innovative and unique content creation services. solutions from high tech state-of-the-art exhibits to electro- GEOGRAPHY AND CLIMATE mechanical hands on experiences. U.S. Art Company The Salt River Valley Region in which Phoenix sits is U.S. Art Company is one of the premier fine art known as the Valley of the Sun for good reason–it is MBA Design & Display Products Corp. handling companies in the country specializing in sunny 85% of the time. The weather in September is mila-wall® is a modular wall panel system ideal for museum quality transportation, crating, installation, generally hot and dry. We recommend that you bring changing exhibition spaces, multi-purpose areas, and storage, international customs services, and exhibition a water bottle to stay hydrated while exploring the city, traveling exhibits. mila-wall® offers flexible design, easy coordination. U.S. Art offers the most extensive US and sunglasses and/or a hat to protect yourself from installation, and efficient storage options. MBA offers a shuttle network. With all of our services, safety and the sun. The average daytime temperature in September cost effective & sustainable panel solution. security are top priorities. www.usart.com is 98°, while at night the average is 72°. It is best to check the weather the week of the Annual Meeting for Museum Travel Alliance zetcom more specific information. Museum Travel Alliance (MTA) is a consortium of zetcom offers robust, secure web-based software museums whose patrons and members are passionate designed to meet the specific requirements of the GETTING AROUND & TRANSPORTATION about cultural travel. MTA provides museums with the modern museum. Working with 900+ clients in 27 Sky Harbor International Airport is located opportunity to offer their constituents high-end cultural countries, zetcom is committed to building quality approximately 4 miles and a 15-minute drive from the travel programming, all organized at no cost to member software and fully supporting the cultural community Hyatt Regency, where the Annual Meeting will take institutions. Visit us at MuseumTravelAlliance.com. worldwide. Clients include the Louvre Museum, place. Wallace Collection, State Museums, Berlin and many more. There are several options for public transportation to Odyssey Merchant Services and from Phoenix Sky Harbor International Airport. Odyssey Merchant Services proudly serves the museum Valley Metro buses serve the Airport with Route 13 community, helping museums of all sizes improve the stopping at Terminal 2. Also, the free PHX Sky Train can efficiency and security of their payment acceptance take you to transit stops located near the 44th Street activities. Increase your revenue and build visitor loyalty PHX Sky Train Station. From there you have a direct with mobile payment acceptance, flexible online selling connection to the into downtown tools, face-to-face processing and more. Visit us at Phoenix. www.odysseyms.net for more details.

Pacific Studio © Visit Phoenix Pacific Studio creates high-quality, engaging exhibits for museums, visitor centers, and public spaces. our skilled artisans specialize in state-of-the-art, custom exhibit fabrication. We are creative problem solvers who REGISTER REGISTER provide exceptional service for each and every client. NOW NOW Please call 206-783-5226 to discuss your next project. RESERVE RESERVE A ROOM A ROOM

36 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 37 ABOUT THE WESTERN MUSEUMS ASSOCIATION

Providing professional development to museum OUR CORE VALUES professionals since 1935 Social Benefit OUR MISSION The WMA supports the work that institutions do for their Transforming the museum field through collaboration communities, and we seek to inspire excellence in this service to the public. OUR VISION Dynamic museums connecting with thriving communities Excellence We challenge museums to strive, because we believe SUPPORTING STATEMENT that all museums have the potential to have an WMA believes museums must be essential to the extraordinary impact on the lives of others. communities they serve and that their impact contributes to why their communities thrive. By sparking the Leadership generation of ideas that continually refresh the museum We promote the professional development of all staff, field, WMA ensures museum professionals are inspired volunteers, and trustees and seek to enhance their to create meaningful experiences that individual visitors positive change and growth, because we believe that value. all individuals have the potential to be leaders.

WHO WE ARE Collegiality The Western Museums Association (WMA) is a We provide opportunities for individuals to connect nonprofit, membership organization dedicated to and develop lifelong relationships, as they create a serving museums, museum professionals, as well as community of colleagues who support each other’s the related organizations and individuals, by providing institutional endeavors and personal well-being. vision, enrichment, intellectual challenge, and a forum for communication and interaction. The WMA is Fun primarily comprised of members across the Western We believe that good humor facilitates learning and states of Alaska, Arizona, California, Hawaii, Idaho, relationship building, and enjoyment in an association Nevada, Oregon, Utah, and Washington, the Western of colleagues helps build a community of talented, provinces of Alberta and British Columbia, and the connected individuals who are energized about their Pacific Islands, among others. profession.

WMA advocates, promotes, and supports the role of Trust museums in bettering and enriching the diverse and We respect one another and trust in the integrity of our dynamic cultural life. diverse museum community. Inclusion: We encourage differences of opinions and perspectives, and unfamiliar ideas, for they enrich our association.

Inclusion We encourage differences of opinions and perspectives, and unfamiliar ideas, for they enrich our association.

Sustainability CONTACT In seeking innovation, we take a measured and Western Museums Association responsible approach to decisions and initiatives, as PO Box 4738 we appreciate that our actions today affect our future Tulsa, OK, 74159 success and vitality. P: 707.433.4701 [email protected]

38 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WOLF Consulting

Service to Museums and Cultural Organizations

Assessment. Community Engagement. Arthur H. Wolf Planning. Founder & Principal

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40 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 41 Photography Video Production

Creatively engaging museum visitors throughout the western states. www.solstreamstudios.com

Ann Hamilton: the common S E N S E. 2014-15. At the Henry Art Gallery.

WMA PHOENIX, AZ SEPTEMBER 25–28, 2016 43 www.ArtsConsulting.com (888) 234.4236

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44 WMA PHOENIX, AZ SEPTEMBER 25–28, 2016