Fleet to Greywell
Customer information event Project overview
• 10 million investment into futureproofing the drinking water network • Planning to install 12 kilometres of water main between Fleet and Odiham • At present, the project is set to begin in June 2021 and be complete by April 2023 • New pipe will allow us to draw in water from other areas of the county to counter a predicted rise in demand in Odiham, Greywell and towns to the west – including Basingstoke. • Pipe will be laid predominantly along the highway, although some sections will involve digging in rural areas. A series of road closures will be required • Working closely with all of our stakeholders, customers and landowners to minimise disruption to businesses and the local community
2 The route
• Following extensive consultation with our stakeholders, the selected route is deemed the one which will cause the least amount of disruption to the public and environment • The route will involve passing under a section of North Hants Golf Club. We investigated other options, but nearby roads are extremely congested with existing utilities and the ground conditions are not suitable. • Other routes would require road closures and would consequently have caused mass disruption to customers and commuters due to a long diversion route via Minley Road.
3 4 5 6 Work carried out so far
• Undertaken ground investigations for entire route (trial holes and boreholes). • Undertaken environmental surveys for entire route (some ongoing) • Installed 1.8 kilometres of main between Greywell and Odiham – pipe already in commission • Discussions with local Highways authorities and engaged with North Hants Golf Club
7 Minimising disruption to motorists
• The project involves a combination of traffic management methods including road closures • While we understand road closures are disruptive, we must protect the public and our workforce • Temporary traffic lights and stop/go boards will be used when it is safe to do so • We’re working closely with Hampshire County Council to minimise disruption to public transport routes
8 Minimising disruption to motorists
• Updates on traffic management implementations/changes will be available on our dedicated webpage: corporate.southeastwater.co.uk/fleet • Customers can also receive updates via our interactive map text/email service • Updates via local media/social media • Stakeholders will receive regular email updates throughout the project to ensure you are in the loop • Further meetings can be arranged to discuss localised issues
9 Project timeline
• The project will be split into three separate work streams in order for us to complete the work as quickly and safely as possible • Please note the 2021 2022 2023 following timeline is still considered to be in the planning phase and could change
10 2021 Location Start Date Approx Planned end Traffic Duration date management plans
Poland Lane 14/6/21 10 days 25/6/21 Road closure Odiham 28/6/21 3 days 30/6/21 4-way lights Road crossing Bagwell 1/7/21 33 weeks 14/2/22 Road closure Lane South
11 2021
Location Start date Approx. duration Planned end date Traffic management plans Cove Road East of 5/7/21 6.5 weeks 6/9/21 Road Closure Ancells Roundabout
Cove Road Ancells 7/9/21 3 weeks 28/9/21 Side road Roundabout closure/traffic lights
Cove Road West of 29/9/21 4 days 4/10/21 Road closure Ancells Roundabout
Attenborough Close 5/10/21 3 days 8/10/21 Stop and go boards Crossing
Cove Road 11/10/21 20 days 5/11/21 Road closure Old Cove Road 8/11/21 3 days 11/11/21 Stop and go crossing Cove Road 11/11/21 Two weeks 26/11/21 Road closure Total Cove Road 5/7/21 21 weeks 26/11/21 Mixture of Road section Closure and traffic lights/stop go boards
12 2021
Location Start date Approx duration Planned end date TM plans
Fleet Road 29/11/21 3 weeks 12/01/22 Road closure Bogs Road 13/01/22 2 days 14/01/22 Stop and go crossing
Fleet Road 17/01/22 7 weeks 25/03/22 Road closure Total Fleet 29/11/21 16 weeks (will 25/03/22 Road closure Road section be a break and stop and over the festive go period)
13 2022
Location Start date Approx duration Planned end TM plans date Taplins Farm 10/1/22 3 days 13/1/22 4-way lights Road crossing
Location Start date Approx duration Planned end TM plans date
The Hurst 14/1/22 7.5 weeks 28/3/22 Road closure
Location Start Date Approx Duration Planned end Traffic date management plans
Bagwell Lane 25/2/22 3 weeks 22/3/22 Road closure North
Total Bagwell 1/7/21 36 weeks 22/3/22 Road closure Lane section
14 2022
Location Start date Approx Planned end TM Plans duration date
Elvetham 29/3/22 4 days 1/4/22 4-way lights Heath Way
Elvetham 4/4/22 6 days 8/4/22 4-way lights heath way roundabout
Elvetham way 10/5/22 25 weeks 31/10/22 Footpath footpath closure
Total Elvetham 29/3/22 27 weeks 31/10/22 4 way lights and Heath Way footpath closure section
15 2022
Location Start date Approx Planned end TM Plans duration date
Winchfield 23/3/22 11 weeks 15/7/22 Road closure Road
Location Start date Approx Planned end TM Plans duration date Dunleys Hill 20/6/22 4 days 24/6/22 Road closure and traffic lights Location Start date Approx Planned end TM Plans duration date
Pale Lane 18/7/22 10 weeks 31/10/22 Road closure
16 2022/23
Location Start date Approx duration Planned end date TM Plans Cove Road 11/10/22 12 weeks 10/01/2023 Road closure phase 2 (closed to allow drilling rig for golf course)
17 Cove Road diversion
• Motorists will be diverted along Fleet Road, B3013 and A327
18 Fleet Road diversion
• Motorists will be diverted along Reading Road North, A3013, B3013 and A30
19 Mitigating environmental impact
• We consider ourselves to be guardians of the environment • All of our projects are planned to minimise environmental impact as much as possible • The scheme passes through two Sites of Special Scientific Interest (SSSI) • Working closely with various stakeholder groups – including environmental groups.
20 Odiham Common with Bagwell Green and Shaw SSSI - 28/06/21 - 10/12/21
• The total distance that the scheme would be within the boundary of the SSSI is approximately 1.4km, split over two sections, the first being 0.3km and the second 1.1km • To minimise potential impacts all work will be restricted to the carriageway at all times using in-road barriers. Pipe laying will be carried out using standard trenching methods and following national guidance on the installation of utilities near to trees. • Where required we would undertake trial excavations and have arboricultural supervision to further reduce any potential impact on trees
21 Basingstoke Canal SSSI (Work Scheduled 25/05/22 - 08/06/22)
• The pipe will be installed using a trenchless method (Horizontal Directional Drilling) to cross beneath the canal. We will now explain how this works • We plan to have zero impact on the SSSI due to the depth of drilling and are going through a technical approval with Hampshire County Council
22 Communication and engagement
• Regular engagement meetings • Press releases • Social media • Video updates • Interactive map portal • Customer letters • Customer Liaison Manager • Stakeholder email updates • Dedicated web page • Reactive media team on 24-hour standby
23 Appendices
24 Customer letter example
We are writing to let you know about our plans to install approximately There will also be a short section of work within North Hants Golf Club 12 kilometres of new water main between Fleet and Odiham, in late 2022 into early 2023 which will require Cove Road to be closed Hampshire. for a second time to allow space for large machinery to be safely positioned. This investment, more than £10 million in total, has been identified as More information on the duration and timing of road closures will be a high priority due to the predicted increase in population and demand in the coming years. provided at our public information event.
To reinforce our network and draw in larger volumes of water from Who can I contact if I have any queries about these works? other areas of our underground system, we need to install the new If you have any concerns during the work staff on site will be happy to pipe before April 2023. answer any questions or concerns you may have. If you would like to speak to us directly please call our Customer Technical Centre on Pipe installation is set to begin in June 2021 and we anticipate the 0333 000 1100. project will be complete by April 2023, although our workforce will work as quickly and safely as possible to reduce the duration of the If we have any additional information or latest news on this project we scheme. will update our dedicated scheme web page: corporate.southeastwater.co.uk/fleet We would like to welcome residents and businesses to join us at our virtual customer information event on Monday, April 19th 2021 where COVID-19 we can discuss the plans in more detail. More information on signing Water is an essential part of life and during the COVID-19 outbreak our up can be found at the bottom of this letter. dedicated teams of key workers are continuing to improve and maintain the network to ensure water keeps flowing to your taps 24/7. The route identified will take the pipe through Cove Road, Fleet Road and Elvetham Heath Way in Fleet. Pipe will also be laid in Pale Lane, We have put several procedures in place to ensure our planned Dunleys Hill, Poland Lane, Bagwell Lane and Odiham Road, Hook. Engineering work can go ahead both safely and efficiently. Other impacted roads include Winchfield Road and The Hurst. A range of special services are available for anyone who requires A mixture of traffic management measures will be in place to keep the additional support through our Priority Services Register. More public and our workforce safe throughout the project, including a information can be found at southeastwater.co.uk/priorityservices series of road closures. You may see us setting up our site compounds in these areas in May 2021 but this will not require any traffic management measures.
25 Press release example
A water company is set to splash more than £10 million on 12 kilometres to reinforce its network amid predicted population growth.
South East Water needs to lay the new water main between Fleet and Greywell, Hampshire, to allow the company to draw in large volumes of water from other areas of its vast network of pipes.
Work on the project is currently planned to begin in June 2021 and it is anticipated the project will be complete by April 2023. Residents may however see the company carrying out some early site clearance and setting up compounds in May.
Matthew Cooper, South East Water Project Manager, said: “This project is an enormous investment which will strengthen the water network across a vast area.
“We know the population in the area is increasing and will continue to rise so we must act quickly to ensure we can continue to supply the community with top-quality drinking water direct to their taps.”
South East Water will be working in Cove Road, Fleet Road and Elvetham Heath Way in Fleet. Pipe will also be laid in Pale Lane, Dunleys Hill, Poland Lane, Bagwell Lane and Odiham Road, Hook. Other impacted roads include Winchfield Road and The Hurst.
A combination of road closures, footpath closures and temporary traffic lights will be enforced throughout the scheme.
The company also needs to lay a section of pipe within North Hants Golf Club and is working closely with its owners and members to minimise disruption to them.
Matthew continued: “While of course we do not want to disrupt leisure activities, the alternative route for the pipe would have involved an enormous diversion route which would have been extremely disruptive to residents.
“The route we have identified is the fastest, safest and least disruptive for all concerned. We know road closures and traffic lights can be disruptive but we firmly believe this project is short term pain for long term gain for the local community.
“I hope you will join us at our public information event so we can discuss the plans with you in more detail.”
To sign up to the event, visit corporate.southeastwater.co.uk/fleet
26 Winchfield Road Diversion
27 Pale Lane Diversion
28 Dunleys Hill Diversion
29 Bagwell Lane diversion
30 The Hurst diversion
31