CHAPTER 8 – MPUMALANGAPROVINCE Introduction
Water services delivery is performed by nineteen (19) Water Services Authorities in Mpumalanga via 80 Provincial Blue Drop drinking water supply systems. Score 56.50%
A total design capacity of 661 is available for drinking water supply in MpumalangaProvince, distributed across 80 supply systems. Operational data is not available for all systems, however the existing data Provincial Best Performer indicates average operating capacities between 71 and 118%. This result in an average output volume (final water) of 502 Ml/day. Steve Tshwete Local Municipality is the best performing municipality in Mpumalanga Province:
96.60% Municipal Blue Drop Score MICRO SMALL MEDIUM LARGE MACRO SIZE SIZE SIZE SIZE SIZE Undeter- Total <0.5 0.5-2 2-10 <10-25 >25 mined Mℓ/day Mℓ/day Mℓ/day Mℓ/day Mℓ/day No of Water 6 19 25 7 8 159 80 Supply Systems System Design 1.8 27.3 104.7 109.0 416.0 NI 660.7 Volume (Mℓ/day) Average Operating 118.2 71.3 77.3 83.4 71.5 NI 75.9 Capacity (%) Output volume 2.2 19.5 81.1 90.9 297.4 NI 501.5 (Mℓ/day) N/A = Not Applicable NI = No Information
MPUMALANGA Page 1 MPUMALANGA Page 2 Provincial Blue Drop Analysis
Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to unsatisfactory. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification.
BLUE DROP COMPARATIVE ANALYSIS Performance Performance Category 2009 2010 2011 trend Incentive-based indicators 8 (of 21) 14 (of 21 ) 19 (of 21) Number of municipalities assessed ↑ (38.0%) (66.7%) (90.47%)
Number of water systems assessed 35 78 80 ↑ 19 24 44 Number of Blue Drop scores ≥50% ↑ (54.28%) (30.7%) (55%) 16 54 36 Number of Blue Drop scores <50% ↑ (45.71%) (69.23%) (45%) Number of Blue Drop awards 3 6 8 ↑
PROVINCIAL BLUE DROP SCORE 51% 65.42% 56.50% ↑ N/A = Not applied ↑ = improvement, ↓ = digress, → = no change
Most of the Mpumalanga municipalities is committed to the Blue Drop process, in an effort to raise the drinking water quality and reliability of supply to all consumers. The incentive-based regulatory approach act as a positive stimulus to facilitate improved performance and public accountability, whilst establishing essential systems and Trend Analysis: Provincial Blue Drop processes to sustain and measure gradual improvement. The trends Score – Years 2009 to 2011 analysis indicate that Mpumalanga is not quite on par with their provincial objectives to ensure continued improvement, as can be seen from the drop in provincial score from 65.4 to 56.5%. Renewed effort and resources will have to be applied to turn around this undesirable trend.
On a positive note, the overall appearance looks positive, as can be seen by the increased number of Blue Drops in the province, as a reflection of prominent centres of excellence in this Province. In addition, the number of systems that achieve >50% Blue drop status has also increased. However, the most significant statistic is the Provincial Blue Drop Score of 56.5%, which place Mpumalanga amongst the lower performing provinces on the national Performance Log.
MPUMALANGA Page 3 MPUMALANGA Page 4 When comparing 2011 Blue Drop results with 2009 and 2010, the following trends are observed: 80 systems are assessed in 2011 compare to only 35 (2009) and 78 (2010) 8 systems achieved Blue Drop Certification, compared to 6 (2010) and 3 (2009) 0% systems scored between 0-33% in 2010, which eliminate critical systems from the Mpumalanga performance log × 37.5% of all systems are now in critical condition compared to 60% (2010), which is a progressive improvement.
Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement.... Thereby, Blue Drop requirements become more stringent with every assessment cycle. Municipalities who merely ‘maintained’ their water on same levels year in and out, is likely to achieve reduced Blue Drop scores, whilst municipalities that drive ‘continuous’ improvement, are likely to be awarded with improved Blue Drop scores with each assessment cycle.
Conclusion
The Blue Drop results for 2011 indicate that municipal drinking water quality management in Mpumalanga vary from excellent to good, with 4 systems that need attention, as indicated in the Provincial Performance Log. The overall business of drinking water supply and quality management is satisfactory, however areas of concern are raised where improvement is required. Mpumalanga is taking a position amongst the lower performing provinces in the country.
Eight Blue Drop Certificates are awarded in Mpumalanga:
2 Blue Drops : Mbombela Local Municipality / Silulumanzi 6 Blue Drops : Steve Tswete Local Municipality / ESKOM
MPUMALANGA Page 5 MPUMALANGA Page 6 Regulatory Impression: Water Services Authority: Albert Luthuli Local Municipality Water Services Providers: Albert Luthuli Local Municipality The 2011 Blue Drop score of Albert Luthuli Local Municipality showed minimal improvement from the previous assessment. The Department however acknowledges the commencement of the water safety Municipal Blue Drop Score 2011: 09.78% planning process. The commitment from the technical team is noted, even though the team currently faces a challenge with regards to staff turn-over. The current team was found to work under challenging Performance Area Carolina Badplass Mpuluzi Lushushwane / conditions. s
m Bettysgoed e t s y
S Although the Municipality appointed a service provider to assist in turning around the current appalling situation, DWA requires Albert Luthuli to immediately improve Drinking Water Quality (DWQ) Water Safety Planning Process & 49 49 49 49 Incident Response Management management with intensive effort, all Blue Drop Requirements needs to be addressed. Process Control, Maintenance & 23 23 23 23 Management Skills Management support is needed for implementation of the water safety plan already noted being Monitoring Programme 0 0 0 0 developed, funds must be available to improve DWQ service delivery. While the municipality and Credibility of Sample Analyses 5 5 5 5 service provider attempts to improve the situation, information should be submitted on the Blue Drop Submission of Results 0 0 0 0 System to allow DWA to monitor the situation (as required in Section 82 of the Water Services Act, No Drinking Water Quality Compliance 0 0 0 0 108 of 1997). Conservatively, the Department assumes that all water within the jurisdiction of the Performance Publication 0 0 0 0 municipality poses a risk of infection. Asset Management 0 0 0 0 Bonus Scores 0 0 0 0 NB: The Regulator is extremely concerned with the performance of drinking water quality Penalties 0 0 0 0 management by Albert Luthuli. The WSA is requested to submit a Corrective Action Plan to the Blue Drop Score (2011) 09.78% (↑) 09.78% (→) 09.78% (→) 09.78% (→) Department within 30 days of release of the Blue Drop Report. Blue Drop Score (2010) 05.13% 08.96% 08.63% 08.63% System Design Supply Capacity (Ml/d) 6 4 8.5 4 Findings System Operational Capacity 60% NI NI NI Population Served by System 13 632 10 600 44 983 1 106 Ave. Daily Consumption per Capita (l) 264 - - - 1. According to the BDS, only two systems are registered. This does not allow DWA to Microbiological Compliance(12 months) 56.00% (7 months) 56.00% (7 months) 56.00% (7 months) 56.00% (7 months) adequately evaluate all seven system presented for evaluation. DWQ data has to be Chemical Compliance(12 months) 95.00% (6 months) 95.00% (6 months) 95.00% (6 months) 95.00% (6 months) submitted per supply system, monitoring should occur as often as stipulated in SANS 241 (South African standard for Drinking Water) and informed by the risk assessment. This Performance Area Elukwatini Metula Fernie Ekulindeni must be rectified as soon as possible. s m e t s y
S 2. It is evident that there is a decline in the Microbial DWQ management practices of the municipality (i.e. disinfection), the inconsistent sampling practice is furthermore Water Safety Planning Process & 49 49 49 Incident Response Management disconcerting since a false impression of safe water could be portrayed against the limited Process Control, Maintenance & 23 23 23 data. Management Skills Monitoring Programme 0 0 0 3. Compared with the results in 2010 for 11 months, the 7 months of microbiological and 6 Credibility of Sample Analyses 5 5 5 months chemical data confirms that all water poses a serious risk to public health. Submission of Results 0 0 0 Drinking Water Quality Compliance 0 0 0 4. Other areas that requires urgent attention by the Municipality are: Performance Publication 0 0 0 Process Control, Maintenance & Management Skills Asset Management 0 0 0 Monitoring Programme Bonus Scores 0 0 0 Credibility of Sample Analyses Penalties 0 0 0 Performance Publication Blue Drop Score (2011) 09.78% (→) 09.78% (→) 09.78% (→) Asset Management Blue Drop Score (2010) 08.63% 08.63% 08.63% System Design Supply Capacity (Ml/d) 13 7 5 System Operational Capacity NI NI 66% Population Served by System 65 654 31 056 10 885 Ave. Daily Consumption per Capita (l) - - 322 Microbiological Compliance(12 months) 56.00% (7 months) 56.00% (7 months) 56.00% (7 months) Chemical Compliance(12 months) 95.00% (6 months) 95.00% (6 months) 95.00% (6 months)
MPUMALANGA Page 7 MPUMALANGA Page 8 Regulatory Impression: Water Services Authority: Bushbuckridge Local Municipality Water Services Providers: Bushbuckridge Local Municipality Regrettably, despite numerous communiqué between the WSA and the Blue Drop Inspectors in an attempt to finalise the virtual assessment against data / information loaded on the Blue Drop System Municipal Blue Drop Score 2011: 29.89% (BDS), no data was uploaded on the BDS at the confirmation assessment. The situation in Bushbuckridge LM is considered critical from a regulatory view and holds high risk to public health. Performance Area Dingledale Sigagule Thorndale s m
e The 29.89% overall municipal score confirms that drinking water quality management services are still t s y
S not managed according to the expectations of the regulation programme. The only positive the Department can highlight is the commencement of the water safety planning process. Water Safety Planning Process & 0 0 0 Incident Response Management Process Control, Maintenance & 5 10 0 The Municipality has to prioritise development and implementation of the water safety plan, it is Management Skills imperative to conduct risk assessments for the entire area that covers the catchment, treatment Monitoring Programme 26 34 25 systems and distribution. Roles and responsibilities must be clearly defined, while management shows Credibility of Sample Analyses 50 50 50 support by availing budget. Service level agreements should be in place and endorsed should any Water Submission of Results 0 50 10 Services Providers assist the Authority. Drinking Water Quality Compliance 73 73 50 Performance Publication 0 0 0 The municipality is commended for ensuring that DWQ data on both the chemical and microbiological Asset Management 0 0 0 quality of drinking water in all the supply systems are available on the BDS. The Regulator is encouraged Bonus Scores 0 0 0 that the municipality adhered to the request during the 2010 assessment to submit data. The Penalties 0.3 0.3 0.6 municipality is now encouraged to improve on all other aspects of the DWQ management business. Blue Drop Score (2011) 27.48% (↑) 31.32% (→) 25.00% (→) Blue Drop Score (2010) 08.50% NA NA NB: The regulator is extremely concerned with the DWQ management performance of System Design Supply Capacity (Ml/d) 1.5 2 2d Bushbuckridge. The WSA should submit a Corrective Action Plan to the Department within 30 days of System Operational Capacity NI NI NI release of the Blue Drop Report detailing plans to improve the situation. Population Served by System 2 262 2 354 3 012 Ave. Daily Consumption per Capita (l) - - - Microbiological Compliance(12 months) 100.00% (7 months) 100.00% (11 months) 100.00% Findings Chemical Compliance(12 months) 100.00% ( 7 months) 100.00% (11 months) 88.89% (8 months) 1. During the 2010 Blue Drop assessment, the WSA presented 10 systems for assessment. Performance Area Zoeknog Marite Cork This year, Bushbuckridge registered 6 systems. The WSA is advised to ensure that the s m e
t amalgamation of systems results in a more focussed DWQ management approach, the WSA s y
S should also confirm that the entire area under jurisdiction is included under the 6 supply systems. Water Safety Planning Process & 0 0 0 Incident Response Management Process Control, Maintenance & 10 10 10 2. The following areas require urgent attention by the Municipality, it must be included in the Management Skills action plan submitted to the Department: Monitoring Programme 14 42 21 Water Safety Planning Process & Incident Response Management Credibility of Sample Analyses 50 50 50 Process Control, Maintenance & Management Skills Submission of Results 100 100 20 Monitoring Programme Drinking Water Quality Compliance 75 65 65 Credibility of Sample Analyses Performance Publication 0 0 0 Submission of Results Asset Management 0 0 0 Drinking Water Quality Compliance Bonus Scores 0 0 0 Penalties 0.3 0.5 0.5 Performance Publication Asset Management Blue Drop Score (2011) 32.42% (↑) 32.15% (→) 26.08% (→) Blue Drop Score (2010) 11.50% NA NA System Design Supply Capacity (Ml/d) 4.5 3 2 System Operational Capacity NI NI NI Population Served by System 36 853 20 366 11 563 Ave. Daily Consumption per Capita (l) - - - Microbiological Compliance(12 months) 100.00% 100.00% 100.00% (10 months) Chemical Compliance(12 months) 97.37% (9 months) 93.75% (8 months) 93.94% (8 months)
MPUMALANGA Page 9 MPUMALANGA Page 10 Findings Water Services Authority: Dipaleseng Local Municipality Water Services Providers: Dipaleseng Local Municipality 1. Dipaleseng was highlighted in the 2010 Blue Drop report as one of the Municipalities who showed a lack of commitment towards Drinking Water Quality management. The Municipal Blue Drop Score 2011: 06.95% Regulator can no longer tolerate the dismissive attitude, municipal management should immediately address the non-compliances. Performance Area Fortuna s m
e 2. The Municipality must note that even though the Blue Drop certification process is part of t s y
S incentive-based regulation, assessments are compulsory. Water Service Authorities and Water Service Providers are compelled under law to provide the Regulator with the Water Safety Planning Process & 0 Incident Response Management necessary information to do a proper analysis on the quality of DWQ management. Refer Process Control, Maintenance & 0 to the following Sections of the Water Services Act (Act 109 or 1997) for clarity: Management Skills Section 19: Institutional arrangements Monitoring Programme 45 Section 23: Responsibility to reveal information Credibility of Sample Analyses 19 Section 62: Right to regulate Submission of Results 0 Section 82: Offence to withhold information. Drinking Water Quality Compliance 5 Performance Publication 0 Asset Management 0 Bonus Scores 0 Penalties 0.3 Blue Drop Score (2011) 06.95% (→) Blue Drop Score (2010) NA System Design Supply Capacity (Ml/d) 5 System Operational Capacity 100% Population Served by System 50 000 Ave. Daily Consumption per Capita (l) 100 Microbiological Compliance(12 months) 44.12% (5 months) Chemical Compliance(12 months) 100.00% (4 months)
Regulatory Impression:
The representative of Dipaleseng Local Municipality sent to the 2011 Blue Drop confirmation session was not informed regarding the requirements for the Blue Drop evaluation. DWA consequently received minimal information during the session. Although required to make information available to the DWA to regulate the drinking water management service of the WSA (Water Services Act, Act 108 of 1997), almost no information was furthermore available on the Blue Drop System (BDS). This impedes the ability of the Department to perform its regulatory function. The WSA should improve drinking water quality management, all requirements of the Blue Drop Certification process require urgent attention.
The quality of drinking water presents a risk to public health, a number of E. coli failures were noted against the limited data on BDS.
The WSA should urgently develop a Water Safety Plan for the supply system. If implemented, DWQ management against the principles of the water safety planning process will enhance understanding and data availability on risks / hazards in the supply system. It should further provide the information to seek senior management commitment for service improvement.
The Blue Drop Inspectors noted an abattoir upstream of the treatment works that constitutes a high risk impacting the quality of the resource water. The WSA should ensure address of this risk. DWA also noted that the South African Development Bank is assisting with water related projects.
NB: The Regulator is extremely concerned with the DWQ management performance of Dipaleseng Local Municipality. The WSA should submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report.
MPUMALANGA Page 11 MPUMALANGA Page 12 Water Services Authority: Dr JS Moroka Local Municipality The Weltevrede WTWSystem was inspected to verify the Blue Drop findings and the following refers: Water Services Providers: Dr JS Moroka Local Municipality 1. The WTW is classified as a Class B works. Municipal Blue Drop Score 2011: 84.42% 2. All relevant manuals, logbooks, flow data and failure response management protocols were evident on site. Onsite equipment was found well managed. Performance Area Weltevrede 3. The works and the building are well maintained. Security operates 24 hours, 7 days a week. s m
e 4. Gardens, lawns and safety signs are in excellent condition, well displayed. t s y
S 5. Chlorination was found well controlled, with a proper sampling point and contact time. 6. The Inspectors however noted room for improvement at the storage facility of Bags. Water Safety Planning Process & 63 Incident Response Management Process Control, Maintenance & 100 Management Skills Monitoring Programme 90 Credibility of Sample Analyses 88 Submission of Results 100 Drinking Water Quality Compliance 65 Performance Publication 100 Asset Management 70 Bonus Scores 10.3 Penalties 0.3 Blue Drop Score (2011) 84.42% (↓) Blue Drop Score (2010) 95.73% System Design Supply Capacity (Ml/d) 60 System Operational Capacity 90% Population Served by System 218 290 Ave. Daily Consumption per Capita (l) 247 Microbiological Compliance(12 months) 98.30% Chemical Compliance(12 months) 100.00% (10 months)
Regulatory Impression:
It is disappointing that Dr JS Moroka could not retain its Blue Drop Certification status. Poor performance against the Water Safety Plan requirement, together with the microbiological quality of the water only evaluated as good, largely prevented DWA from evaluating the drinking water quality (DWQ) management business as excellent. Should these aspects receive serious attention, while performance is maintained against the other aspects of the business, Blue Drop status again becomes achievable in 2012.
Findings
1. During the 2011 confirmation session, the Blue Drop Inspectors expressed concern about the compliance monitoring programme maintained by the WSA in the distribution system. The management of incidents in general also warranted concern. DWA found that the municipality monitors the microbiological quality of the drinking water at the point of use primarily with E. coli Colilert presence / absence tests. Although advisable to use when circumstances prevents monitoring with quantifiable test methods, the municipality provided little evidence on failure-follow-up sampling / analyses. The municipality furthermore provided little information to confirm credibility of the results from the in- house laboratory. DWA advises the WSA to immediately re-sample water showing the presence of microbiological contaminants, analyses should then be done with a quantifiable method (probably an external laboratory). Remedial action should ensure positive identification of failures, notifications to be implemented when necessary.
2. Incidents should be documented in the Incident Management Protocol, while the WSA also maintains an incident register.
MPUMALANGA Page 13 MPUMALANGA Page 14 Belfast WTW Water Services Authority: Emakhazeni Local Municipality Water Services Providers: Emakhazeni Local Municipality 1. The WTW is classified as a Class C works, certificate was displayed on the wall. 2. O&M manual, as well as the calibration certificates, absent. Municipal Blue Drop Score 2011: 83.72% 3. The works and the building are in good condition. The area that needs attention is the sludge dams. Performance Area Belfast Dullstroom Emgwenya Entokozweni 4. There is a room for improvement at the storage facility of Lime Bags. s m
e (Emakhazeni) (W Boven) (Machadodorp) t s
y Dullstroom WTW S Water Safety Planning Process & 70 70 70 70 Incident Response Management 1. The WTW is classified as a Class C works, certificate was displayed on the wall. Process Control, Maintenance & 2. O&M manual available, manuals and equipment calibration fluids on-site. 40 68 28 40 Management Skills 3. The works and the building are in good condition. Monitoring Programme 76 91 69 76 4. There is a room of improvement at the storage facility of Lime Bags and the disposal area of Credibility of Sample Analyses 100 100 100 100 unused materials. Submission of Results 100 100 100 100 Drinking Water Quality Compliance 100 60 100 100 Performance Publication 100 100 100 100 Asset Management 43 80 43 43 Bonus Scores 7 7 4 7 Penalties 0 0 0 0 Blue Drop Score (2011) 84.95% (↑) 83.41% (↑) 80.42% (↑) 84.95% (↑) Blue Drop Score (2010) 71.19% 71.19% 65.19% 71.19% System Design Supply Capacity (Ml/d) 3.5 2.2 3 2.7 System Operational Capacity 91% 82% 70% 74% Population Served by System 19 253 8 375 11 071 10 858 Ave. Daily Consumption per Capita (l) 165 215 190 184 Microbiological Compliance(12 months) 96.88% 96.94% (11 months) 100.00% 100% (11 months) Chemical Compliance(12 months) 100.00% 100% (11 months) 100% (11 months) 99.07% (11 months)
Regulatory Impression:
The Emakhazeni LM is to be commended on their positive approach and commitment to fulfilling all the requirements of the Blue Drop Certification Programme. An attempt was made to table evidence for each criterion, some of the documentation was however generic in nature.
All the documentary evidence presented was in hard copy. It is recommended (required) that the LM appoint a responsible person to ensure that this information is uploaded on the Blue Drop System (BDS).
Findings
1. In general, the following areas requires the urgent attention of the Municipality: Process Control, Maintenance & Management Skills Credibility of Sample Analyses Asset Management
2. It is recommended that a concerted effort be made to compile operation and maintenance manuals for each plant.
3. Inspectors noted the commitment by the LM to improve Process control and small infrastructure on the plants.
The Belfast and Dullstroom WTW’s were inspected to verify the Blue Drop findings and the following refers:
MPUMALANGA Page 15 MPUMALANGA Page 16 Water Services Authority: Emalahleni Local Municipality Water Services Authority: Govan Mbeki Local Municipality Water Services Providers: Emalahleni Local Municipality Water Services Providers: Govan Mbeki Local Municipality
Municipal Blue Drop Score 2011: 46.90% Municipal Blue Drop Score 2011: 77.59%
Performance Area Witbank Rietspruit Kriel Performance Area Greater Govan Mbeki s s m m e e t t s s y y S S
Water Safety Planning Process & 4 4 4 Water Safety Planning Process & 50 Incident Response Management Incident Response Management Process Control, Maintenance & 33 23 43 Process Control, Maintenance & 75 Management Skills Management Skills Monitoring Programme 41 42 60 Monitoring Programme 89 Credibility of Sample Analyses 93 93 93 Credibility of Sample Analyses 86 Submission of Results 100 50 50 Submission of Results 100 Drinking Water Quality Compliance 20 20 85 Drinking Water Quality Compliance 44 Performance Publication 100 100 100 Performance Publication 100 Asset Management 27 8 31 Asset Management 100 Bonus Scores 9 11 3 Bonus Scores 6 Penalties 0.3 0.3 0.3 Penalties 0 Blue Drop Score (2011) 46.05% (↑) 41.78% (↑) 61.22% (↑) Blue Drop Score (2011) 77.59% (↓) Blue Drop Score (2010) 31.00% 29.00% 29.00% Blue Drop Score (2010) 78.88% System Design Supply Capacity (Ml/d) 120 NI 7.5 System Design Supply Capacity (Ml/d) NI System Operational Capacity 79% 3.3 67% System Operational Capacity NI Population Served by System 300 000 10 000 15 055 Population Served by System 244 123 Ave. Daily Consumption per Capita (l) 316 - 334 Ave. Daily Consumption per Capita (l) - Microbiological Compliance(12 months) 91.97% 90.48% (11 months) 100.00% (11 months) Microbiological Compliance(12 months) 96.76% Chemical Compliance(12 months) 99.72% (11 months) 99.17% (11 months) 100.00% (11 months) Chemical Compliance(12 months) 99.85%
Regulatory Impression: Regulatory Impression: Govan Mbeki was found to maintain good drinking water quality (DWQ) management practices for their Although Emalahleni still performed unsatisfactory against the requirements of the Blue Drop area of responsibility. Evaluated against the more stringent 2011 Blue Drop requirements, the slight Certification process, an increase in the 2011 Blue Drop score is seen (municipal average from 29.7% to decline from the 2010 Blue Drop score is not seen as a decline in service delivery. DWA encourages the 46.90%). The municipality should improve all aspects of their drinking water quality (DWQ) municipality to improve performance, address of the microbiological water quality failures and management performance, urgent attention should be given to address the microbiological drinking implementation of a water safety plan could see the municipality on its way of attaining Blue Drop water quality failures in the Witbank and Rietspruit systems. Disinfection should improve, it is further status. advisable that the WSA prepare O&M manuals for all the treatment plants.
The Witbank (eMalahleni) WTW was inspected to verify the Blue Drop findings and the following refers:
All assets owned by the LM including the municipal buildings are poorly maintained. Operation was poorly supervised, failure of equipment appear a regular occurrence. The Class-B certification certificate is not displayed at the plant. There appears to be little incentive to improve performance. On the positive, record keeping and supervision was significantly better at the Kriel plant. The WSA takes no responsibility for sample collection or analysis, there is no follow-up sampling on failures which regularly occurs at the Witbank plant. No logbooks, no maintenance book, flow data and failure response management protocol were evident on-site. Insufficient signage at the chlorine installation.
MPUMALANGA Page 17 MPUMALANGA Page 18 Water Services Authority: Lekwa Local Municipality Water Services Authority: Mbombela Local Municipality a b Water Services Providers: Lekwa Local Municipality Water Services Providers: Mbombela LM, Bushbuckridge Water ; Silulumanzi
Municipal Blue Drop Score 2011: 10.48% Municipal Blue Drop Score 2011: 74.99%
Performance Area Morgenzon Standerton Performance Area Dwaleni a Elandshoek Hazyview Legogote s s a m m
e e Mganduzweni t t s s y y S S
Water Safety Planning Process & 0 0 Water Safety Planning Process & 0 56 56 30 Incident Response Management Incident Response Management Process Control, Maintenance & 59 59 Process Control, Maintenance & 0 50 70 8 Management Skills Management Skills Monitoring Programme 16 14 Monitoring Programme 0 81 81 11 Credibility of Sample Analyses 28 24 Credibility of Sample Analyses 0 86 92 35 Submission of Results 0 0 Submission of Results 0 100 100 0 Drinking Water Quality Compliance 6 5 Drinking Water Quality Compliance 0 75 20 0 Performance Publication 0 0 Performance Publication 0 80 80 0 Asset Management 0 0 Asset Management 0 63 52 20 Bonus Scores 0 0 Bonus Scores 0 4 6 0 Penalties 0.2 0.3 Penalties 0 0.3 0 0 Blue Drop Score (2011) 18.85% (↓) 09.92 (↓) Blue Drop Score (2011) 0.00% 74.61% (↑) 60.96% (↓) 11.14% (→) Blue Drop Score (2010) 21.00% 18.00% Blue Drop Score (2010) NA NA 64.13% NA System Design Supply Capacity (Ml/d) 1.8 27 System Design Supply Capacity (Ml/d) NI 1 2 2 System Operational Capacity 44.00% 82.00% System Operational Capacity NI 60% 90% NI Population Served by System 10 000 104 824 Population Served by System 5 000 2 000 5 600 100 Ave. Daily Consumption per Capita (l) 72 211 Ave. Daily Consumption per Capita (l) - 300 321 - Microbiological Compliance(12 months) 75.00% (4 months) 82.76% (6 months) Microbiological Compliance(12 months) No data 100.00% 94.59% No data Chemical Compliance(12 months) 100.00% (7 months) 100.00% (9 months) Chemical Compliance(12 months) No data 100.00% 100.00% No data
Regulatory Impression: Performance Area Matsulu b Nelspruit b Nsikazi North Nsikazi South s
m a a
e Kanyamazane t Nyongane s y
The overall municipal score confirms that the municipality did little to improve on their drinking water S quality (DWQ) management business since the 2010 assessment when 19.5% was recorded. Water Safety Planning Process & 96 96 30 15 Incident Response Management The dismissive behaviour by Lekwa Local Municipality towards a national programme intent to inform Process Control, Maintenance & 100 80 8 98 Management Skills the public of local municipal service performance, is deplorable. This Department is extremely Monitoring Programme 89 89 26 48 concerned about the current status of the DWQ. For a second year the municipality did not adhere to Credibility of Sample Analyses 100 100 35 79 the requirement of the regulator to provide information needed by the Minister to access all aspects of Submission of Results 100 100 0 100 the DWQ management service. According to section 62 of the Water Services Act, Act 107 of 1998, the WSA must provide information to the Department on a monthly basis. Information must be uploaded Drinking Water Quality Compliance 100 100 0 85 per supply system on the Blue Drop System (BDS). Performance Publication 100 100 0 100 Asset Management 74 92 20 20 NB: The Regulator is extremely concerned with the DWQ management performance of Lekwa LM. Bonus Scores 1 1 0 8 DWA requires a Corrective Action Plan within 30 days of release of this Blue Drop Report. Penalties 0 0 0 0.3 Blue Drop Score (2011) 95.56% (↑) 96.11% (↓) 12.56% (→) 71.75% (↓) Findings Blue Drop Score (2010) 90.00% 96.80% NA 88.00% System Design Supply Capacity (Ml/d) 12 55 15 55 System Operational Capacity 133% 87% 100% 136% 1. All areas of the municipal service require improvement. Population Served by System 70 000 56 000 60 000 450 000 2. The Municipality is advised to publish their DWQ performance against the South African Ave. Daily Consumption per Capita (l) 228 >500 250 166 standard for drinking water (SANS 241) – the public should be informed of the risk drinking Microbiological Compliance(12 months) 100.00% 100.00% No data 99.80% water poses to public health. Chemical Compliance(12 months) 100.00% 100.00% No data 100.00% 3. Management commitment is urgently needed to address the poor drinking water quality, disinfection should be optimised as a matter of urgency.
MPUMALANGA Page 19 MPUMALANGA Page 20 Nelspruit WTW Performance Area Phola Tekwane White River White River CE s
m a b e
t Mshadza Primkop Plant classification certificate is displayed (class-B works). s y S Proof provided of regular maintenance. Water Safety Planning Process & 15 96 56 56 Some challenges with security, the plant are currently being upgraded. Incident Response Management Some documents, i.e. logbook and job cards referred to, but not available on-site at time of Process Control, Maintenance & 26 100 68 80 inspection. Management Skills With regards to the OHS, no problems identified. Monitoring Programme 35 68 81 45 Gate next to sand filters. Credibility of Sample Analyses 0 96 93 93 The garden is well maintained / neat. Submission of Results 0 100 100 100 Chlorination and final sampling point adequate. Lid of chamber not well-maintained – Drinking Water Quality Compliance 0 85 100 20 rusted. Performance Publication 0 100 100 100 In general, the works is well maintained. Asset Management 16 82 40 63 Bonus Scores 0 2.0 3.0 6.0 Penalties 0 0.3 0 0 Blue Drop Score (2011) 08.96% (→) 91.13% (↑) 81.76% (↑) 61.82% (↑) Blue Drop Score (2010) NA NA 72.13% NA System Design Supply Capacity (Ml/d) 1.5 1 6 1.5 System Operational Capacity NI 180% 83% 90% Population Served by System 3 500 2 500 17 000 1 000 Ave. Daily Consumption per Capita (l) - >500 293 >500 Microbiological Compliance(12 months) No data 100.00% 97.56% 91.67% Chemical Compliance(12 months) No data 100.00% 100.00% 100.00%
Regulatory Impression:
Mbombela Local Municipality performed extremely well in some water supply systems, while the performance in particularly Dwaleni, Legogote Mganduzweni, Nsikazi North Nyongane and Phola Mshadza needs to urgently improve. On a very positive note, the Department wishes to applaud the Municipality for the shared team effort with Silulumanzi to achieve Blue Drop certification status in the Matsulu and Nelspruit systems.
Findings
1. There has been a tremendous improvement in the quality of drinking water supplied in the Matsulu system. The Municipality is encouraged to sustain the current status, maintaining excellent service as a requirement for Blue Drop certification.
The Kanyamazane and Nelspruit Water Treatment Works were inspected to verify the Blue Drop findings, the following refers:
Kanyamazane WTW
Plant classification certificate is displayed (class-A works). Proof provided of regular maintenance. Documents, i.e. logbook and job cards available on-site at time of inspection. With regards to the OHS, two problems were identified: Hoist for lime does not have rails to prevent people from falling down the shaft; sluice was noted broken. The garden is well maintained / neat. Entrance signage in place, well displayed, fences good condition. Gate next to sand filters. On-site monitoring equipment, staff showed good knowledge of use. Chlorination and final sampling point adequate. General condition good. Scum accumulated and removed. In general, the works is well maintained.
MPUMALANGA Page 21 MPUMALANGA Page 22 Water Services Authority: Mkhondo Local Municipality Water Services Authority: Msukaligwa Local Municipality Water Services Providers: Mkhondo Local Municipality Water Services Providers: Msukaligwa Local Municipality
Municipal Blue Drop Score 2011: 05.05% Municipal Blue Drop Score 2011: 10.59%
Performance Area Ermelo Performance Area Piet Retief Amsterdam Driefontein / Greater s s m m e t e Dirkiesdorp Mkhondo LM s t y s y S S Water Safety Planning Process & Water Safety Planning Process & 0 0 0 0 0 Incident Response Management Incident Response Management Process Control, Maintenance & Process Control, Maintenance & 0 0 0 0 23 Management Skills Management Skills Monitoring Programme 19 19 19 11 Monitoring Programme 10 Credibility of Sample Analyses 0 0 0 0 Credibility of Sample Analyses 5 Submission of Results 0 0 0 0 Submission of Results 0 Drinking Water Quality Compliance 4 1 1 0 Drinking Water Quality Compliance 0 Performance Publication 25 25 25 25 Performance Publication 0 Asset Management 0 0 0 0 Asset Management 48 Bonus Scores 0 0 0 0 Bonus Scores 0 Penalties 0.1 0.1 0.1 0 Penalties 0 Blue Drop Score (2011) 05.46% (↓) 04.56% (↓) 04.56% (↓) 03.55% (→) Blue Drop Score (2011) 10.59% (→) Blue Drop Score (2010) 28.55% 28.55% 28.55% NA Blue Drop Score (2010) NA System Design Supply Capacity (Ml/d) 14 6.5 2 NI System Design Supply Capacity (Ml/d) 22.5 System Operational Capacity 50% 59% 90% NI System Operational Capacity 58% Population Served by System 40 000 40 000 40 000 116 788 Population Served by System 60 000 Ave. Daily Consumption per Capita (l) 175 96 <50 - Ave. Daily Consumption per Capita (l) 218 Microbiological Compliance(12 months) 93.10% (5 months) 93.10% (5 months) 93.10% (5 months) 93.10% (5 months) Microbiological Compliance(12 months) 77.14% (6 months) (12 months) (5 months) Chemical Compliance(12 months) 100% (2 months) 100% (2 months) 100% (2 months) 100% (2 months) Chemical Compliance 97.87%
Regulatory Impression: Regulatory Impression: During the on-site assessment, DWA noted as a major observation that the area of supply under Mkhondo performed unsatisfactory and below expectations, DWA is seriously concerned about the Msukaligwa should be assessed under more than 1 water supply system. WSA representatives decline of drinking water quality (DWQ) management. Microbiological compliance indicates all drinking confirmed the observation, the WSA should therefore improve management and submission of water poses a risk of infection, DWQ data is yet to be supplied per water supply system. Data information / data on the Blue Drop System (BDS) for future assessments. Proper demarcation of water submission, for both microbiological and chemical determinands, is well below the 12 month legal supply systems should be prioritised, followed by the development of the Water Safety Plan, which requirement. DWA also noted a complete lack of operational monitoring at the water treatment works. should inform appropriate action across the individual Blue Drop Certification criteria. The WSA team displayed good cohesion & coordination in their different roles. The municipality must improve disinfection, municipal management commitment required to ensure a turn-around of the unacceptable situation. NB: The Regulator is however extremely concerned with the performance of Msukaligwa, DWQ management should improve to be in line with legal requirements / international best practice. The WSA should submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report.
Findings
1. Improvement is required in all areas of DWQ management (Blue Drop Requirements) to ensure the supply of safe tap water on a continuous basis. Currently, the Department has no confidence in the management of DWQ by the LM. It is however encouraging to note that a new plant is due to be commissioned.
The Douglas Dam Water Treatment Works (Msukaligwa LM) was inspected to verify the Blue Drop findings, the following refers:
Plant classification certificate displayed (class C works).
MPUMALANGA Page 23 MPUMALANGA Page 24 Some documents, i.e. logbook and job cards were available on-site at the time of inspection. Water Services Authority: Nkomazi Local Municipality Aspects related Occupational Health and Safety needs improvement. Water Services Providers: Nkomazi Local Municipality Gate next to sand filters. Even though the garden is well maintained and neat, DWA noted ageing infrastructure that Municipal Blue Drop Score 2011: 59.48% needs to be replaced. In general, management at the works is regarded fair. Performance Area Driekoppies Fig Tree Hectorspruit Komatipoort s m e t s y S
Water Safety Planning Process & 46 26 46 46 Incident Response Management Process Control, Maintenance & 35 10 15 10 Management Skills Monitoring Programme 75 48 63 63 Credibility of Sample Analyses 93 88 83 85 Submission of Results 100 100 100 100 Drinking Water Quality Compliance 100 20 100 100 Performance Publication 40 40 40 40 Asset Management 23 0 0 8 Bonus Scores 6 3 3 3 Penalties 0.3 0.3 0.3 0.3 Blue Drop Score (2011) 70.48% (↑) 32.44% (↑) 60.73% (↑) 61.42% (↑) Blue Drop Score (2010) 17.15% 17.15% 17.15% 17.15% System Design Supply Capacity (Ml/d) 29 (estimated) 8 (Estimated) 2 6 System Operational Capacity NI NI NI 75% Population Served by System 110 000 20 000 1 000 4 000 Ave. Daily Consumption per Capita (l) - - - >500 Microbiological Compliance(12 months) 99.38% 100.00% 100.00% 100.00% Chemical Compliance(12 months) 100.00% 100.00% 100.00% 100.00%
Performance Area Langeloop Low Creek Madadeni Magudu s m e t s y S
Water Safety Planning Process & 46 26 26 26 Incident Response Management Process Control, Maintenance & 60 15 15 25 Management Skills Monitoring Programme 63 24 46 55 Credibility of Sample Analyses 83 88 88 88 Submission of Results 100 0 50 100 Drinking Water Quality Compliance 100 80 97 100 Performance Publication 40 40 40 40 Asset Management 40 0 0 9 Bonus Scores 3 0 3 3 Penalties 0.3 0.3 0.3 0.3 Blue Drop Score (2011) 65.98% (↑) 40.24% (↑) 53.34% (↑) 59.59% (↑) Blue Drop Score (2010) 17.15% 17.15% 17.15% 17.15% System Design Supply Capacity (Ml/d) 2.9 NI 1 2 System Operational Capacity 93% NI NI NI Population Served by System 5 000 1 000 7 000 - Ave. Daily Consumption per Capita (l) 539 - - - Microbiological Compliance(12 months) 100.00% 100% (3 months) 100% (11 months) 100.00% Chemical Compliance(12 months) 100.00% 100% (2 months) 100% (11 months) 100.00%
MPUMALANGA Page 25 MPUMALANGA Page 26 Findings Performance Area Malalane MarlothPark Mbuzini Nyathi s m e
t 1. The WSA is urged to amend the Water Safety Plan, on completion of supply system risk s y S assessments, monitoring programmes should be amended. Water Safety Planning Process & 26 26 26 26 Incident Response Management 2. The WSA should finalise registration of all process controller staff. Process Control, Maintenance & 15 15 25 15 Management Skills 3. Asset management needs to improve. Monitoring Programme 48 48 55 47 Credibility of Sample Analyses 88 88 88 88 Submission of Results 100 100 20 100 Drinking Water Quality Compliance 100 100 85 100 Performance Publication 40 40 40 40 Asset Management 0 0 2 0 Bonus Scores 3 3 2 3 Penalties 0.3 0.3 0.3 0.3 Blue Drop Score (2011) 56.70% (↑) 56.70% (↑) 48.68% (↑) 56.67% (↑) Blue Drop Score (2010) 17.15% 17.15% 17.15% 17.15% System Design Supply Capacity (Ml/d) 6 3.4 2 12 System Operational Capacity NI NI NI NI Population Served by System 3 000 1 000 8 750 12 000 Ave. Daily Consumption per Capita (l) - - - - Microbiological Compliance(12 months) 100.00% 100.00% 100.00% 100.00% Chemical Compliance(12 months) 100.00% 100.00% 100.00% 100.00%
Performance Area Nkomazi Sibange Tonga s m
e Rudimentary t s y
S Boreholes Water Safety Planning Process & Incident Response Management 26 26 26 Process Control, Maintenance & 5 25 35 Management Skills Monitoring Programme 48 48 55 Credibility of Sample Analyses 88 88 88 Submission of Results 100 20 100 Drinking Water Quality Compliance 85 85 100 Performance Publication 40 40 40 Asset Management 0 0 0 Bonus Scores 3 3 3 Penalties 0.3 0.3 0.3 Blue Drop Score (2011) 51.44% (↑) 49.44 (↑) 59.21% (↑) Blue Drop Score (2010) 17.15% 17.15% 17.15% System Design Supply Capacity (Ml/d) NI 0.3 25 System Operational Capacity NI NI NI Population Served by System 51 000 3 000 110 000 Ave. Daily Consumption per Capita (l) - - - Microbiological Compliance(12 months) 97.37% 100.00% (10 months) 99.30% Chemical Compliance(12 months) 93.11% 100.00% (10 months) 100.00%
Regulatory Impression:
The Department wishes to applaud the Nkomazi Local Municipality on a good improvement with the Blue Drop score from (2010) 17.5 % to 59.48, this is worth phrasing. The most worthy praise is the submission of DWQ data to evaluate both chemical and microbiological compliance. The municipality is encouraged to further improve their performance.
MPUMALANGA Page 27 MPUMALANGA Page 28 Water Services Authority: Pixley Ka Seme Local Municipality Water Services Authority: Steve Tshwete Local Municipality a b Water Services Providers: Pixley Ka Seme Local Municipality Water Services Providers: Steve Tshwete LM, ESKOM ; Kraanspoort Owners Committee ; Middleburg Minec Municipal Blue Drop Score 2011: 46.09% Municipal Blue Drop Score 2011: 96.51% Performance Area Volksrust Vukuzakhe Wakker- Amersfoort s a m a
e Arnot/Reitkuil Middelburg & t stroom Performance Area Hendrina Komati s y
s a S Mhluzi
m Blinkpan e t s
Water Safety Planning Process & y
41 41 41 41 S Incident Response Management Water Safety Planning Process & Process Control, Maintenance & 68 78 70 70 85 96 68 100 Management Skills Incident Response Management Monitoring Programme 53 59 51 68 Process Control, Maintenance & 100 100 100 80 Management Skills Credibility of Sample Analyses 5 5 51 33 Monitoring Programme 100 100 100 100 Submission of Results 0 20 0 50 Credibility of Sample Analyses 100 100 100 100 Drinking Water Quality Compliance 7 2 70 98 Submission of Results 100 100 100 100 Performance Publication 80 80 80 80 Drinking Water Quality Compliance 100 100 100 100 Asset Management 27 27 27 27 Performance Publication 100 100 100 100 Bonus Scores 0 0 0 0 Asset Management 100 85 78 93 Penalties 0 0.3 0.3 0 Bonus Scores 0.2 0.2 0.6 0.7 Blue Drop Score (2011) 32.48% (→) 33.56% (→) 51.50% (→) 65.61% (→) Penalties 0.3 0.3 0.3 0.3 Blue Drop Score (2010) NA NA NA NA System Design Supply Capacity (Ml/d) 4 4 2 4.8 Blue Drop Score (2011) 97.75% (↑) 97.36% (↑) 92.37% (↓) 97.53% (↑) System Operational Capacity 98% 63% 45% 90% Blue Drop Score (2010) 95.84% 95.84% 95.43% 95.84% Population Served by System 15 000 40 000 9 000 44 000 System Design Supply Capacity (Ml/d) 15 12 15 45 Ave. Daily Consumption per Capita (l) 261 63 100 98 System Operational Capacity 80% NI 100% 98% Microbiological Compliance(12 months) 60.00% (4 months) 72.97% (11 months) 100% (3 months) 100.00% Population Served by System 8 000 8 000 8 000 99 000 Chemical Compliance(12 months) 100% (4 months) 100% (11 months) 100% (3 months) 100% (11 months) Ave. Daily Consumption per Capita (l) >500 - >500 446 Microbiological Compliance(12 months) 100.00% 100.00% 100.00% 100.00% Chemical Compliance(12 months) 100.00% 100.00% 100.00% 100.00% Regulatory Impression: Performance Area Presidentsrus Hendrina (STLM) Doorenkop 1&2 s m e t
The performance of Pixley ka seme LM is satisfactorily, some gaps is however noted. Asset s y management, credibility of drinking water quality (DWQ) data, 12-month submission of all required S compliance results, are some of the areas requiring attention. The municipality should however Water Safety Planning Process & 100 100 100 Incident Response Management prioritise improvement of disinfection practices in the Volksrust and Vukuzakhe supply systems, water in Process Control, Maintenance & 70 80 80 these supply system were evaluated to pose an unacceptable risk to public health. Management Skills Monitoring Programme 100 100 80 Credibility of Sample Analyses 100 99 100 Submission of Results 100 100 100 Drinking Water Quality Compliance 100 100 100 Performance Publication 100 100 100 Asset Management 93 100 100 Bonus Scores 0.3 0.4 0.3 Penalties 0.3 0.3 0.3 Blue Drop Score (2011) 96.18% (↑) 97.96% (↑) 97.98% (↑) Blue Drop Score (2010) 89.34% 95.84% 92.84% System Design Supply Capacity (Ml/d) 0.32 5.4 0.25 System Operational Capacity 63% 46% 328% Population Served by System 1 000 10 000 6 000 Ave. Daily Consumption per Capita (l) 202 248 125 Microbiological Compliance(12 months) 100.00% 100.00% 100.00% Chemical Compliance(12 months) 100.00% 100.00% 100.00%
MPUMALANGA Page 29 MPUMALANGA Page 30 b c Performance Area Kraanspoort Middleburg Mine Water Services Authority: Thaba Chweu Local Municipality s m e
t Water Services Providers: Thaba Chweu Local Municipality s y S Water Safety Planning Process & Municipal Blue Drop Score 2011: 59.40% 83 72 Incident Response Management Process Control, Maintenance & 66 66 Performance Area Lydenburg Coromandal Sabie Graskop Management Skills s m e t
Monitoring Programme 100 57 s y Credibility of Sample Analyses 55 100 S Submission of Results 100 100 Water Safety Planning Process & 65 65 65 65 Incident Response Management Drinking Water Quality Compliance 100 100 Process Control, Maintenance & 25 25 25 15 Performance Publication 100 100 Management Skills Asset Management 85 52 Monitoring Programme 89 74 74 75 Bonus Scores 1 1 Credibility of Sample Analyses 41 41 41 41 Penalties 0.3 0.3 Submission of Results 100 100 100 100 Blue Drop Score (2011) 90.26% (↑) 82.26% (↑) Drinking Water Quality Compliance 60 60 60 60 Blue Drop Score (2010) 62.38% 87.85% Performance Publication 25 25 25 25 System Design Supply Capacity (Ml/d) 1 1 Asset Management 28 28 43 28 System Operational Capacity 50% 100% Bonus Scores 3 3 6 7 Population Served by System 1 000 1 584 Penalties 0.3 0.3 0.3 0.3 Ave. Daily Consumption per Capita (l) 500 >500 Microbiological Compliance(12 months) 100.00% 100.00% Blue Drop Score (2011) 59.15% (↑) 57.85% (↑) 59.80% (↑) 57.10% (↑) Chemical Compliance(12 months) 100.00% 100.00% Blue Drop Score (2010) 47.45% 45.20% 45.20% 47.45% System Design Supply Capacity (Ml/d) 23 0.45 22 NI System Operational Capacity NI 78% 46% 0.2 Regulatory Impression: Population Served by System 28 000 1 500 17 000 6 000 Ave. Daily Consumption per Capita (l) - 234 >500 - Microbiological Compliance(12 months) 98.37% 98.37% 98.37% 98.37% Steve Tshwete Local Municipality (STLM), assisted by the noted Water Services Providers (WSP’s) Chemical Compliance(12 months) 100% (7 months) 100% (7 months) 100% (7 months) 100% (7 months) performed exceptionally well during the 2011 Blue Drop assessments. The municipality and WSP’s managed to uphold their Blue Drop certification status in various supply systems. Management and Regulatory Impression: technical teams of the WSA and WSP’s are applauded for continued passion and commitment. The Department encourages both the WSP and WSA to maintain the Blue Drop Certification status. The Thaba Chweu LM performed satisfactorily compared to the 2010 performance (45.1% in 2010 increased to 59.49% in 2011). The most urgent areas requiring improvement are water safety planning, Findings submission of results and improvement of drinking water quality (DWQ) compliance.
As can be seen in the score card, STLM still has room to improve drinking water quality (DWQ) Findings management practices. Process Control is identified as an area that needs to be addressed. 1. Other areas also not satisfactory are process control (registration of the process controllers, The Hendrina STLM Water Treatment System was inspected to verify the Blue Drop findings, the availability of on-site O&M manuals), performance publication (an annual publication of following refers: drinking water quality management performance against the requirements of SANS 241) and asset management (specifically the annual plant and process audit). 1. The WTW is classified as a Class C works, the certificate is clearly displayed on the wall.
2. All relevant manuals, logbooks, flow data and incident management procedure were evident on-site. On-site equipment is available at the works, the history of calibration can be shown.
3. The works and the buildings, gardens, lawns and safety signs are generally in good condition. The lead inspector used the following words to describe the works “Beautifully manicured lawns; generally well kept facility”.
4. All Staff at the works are optimistic, have hands-on technical skills and are “happy people”. DWA noted a pleasant and healthy workplace environment. In general, the works is at an excellent status.
MPUMALANGA Page 31 MPUMALANGA Page 32 that the treatment facility has the ability to adequately treat the water from raw Water Services Authority: Thembisile Local Municipality water quality to DWQ complying with SANS 24 Water Services Providers: Thembisile Local Municipality Process Control, Maintenance & Management Skills Monitoring Programme Municipal Blue Drop Score 2011: 27.77% Credibility of Sample Analyses Submission of Results Performance Area Thembisile s Drinking Water Quality Compliance m e t Performance Publication s y S Asset Management Water Safety Planning Process & 0 Incident Response Management Process Control, Maintenance & 0 Management Skills Monitoring Programme 0 Credibility of Sample Analyses 45 Submission of Results 0 Drinking Water Quality Compliance 85 Performance Publication 0 Asset Management 0 Bonus Scores 0 Penalties 0.3 Blue Drop Score (2011) 27.77% (↓) Blue Drop Score (2010) 39.88% System Design Supply Capacity (Ml/d) NI System Operational Capacity NI Population Served by System 262 489 Ave. Daily Consumption per Capita (l) - Microbiological Compliance(12 months) 100.00% (9 months) Chemical Compliance(12 months) 100.00% (11 months)
Regulatory Impression:
The lack of information on the Blue Drop System (BDS), even after DWA forwarded various communiqué requesting the Municipality to make information available, made it impossible to adequately assess the drinking water quality (DWQ) management performance of the municipality. Representation from the WSA furthermore arrived only after the scheduled time for the confirmation session (@ 17H00). The official had no information to present to DWA. Concertedly, DWA still had no information on the business of the WSA even after a third provision was set to submit data.
The Municipality must note that the Blue Drop evaluations, as incentive-based regulation of DWA, it compulsory. Water Service Authorities and Water Service Providers are compelled under law to provide the necessary information required to do a proper analysis on the quality of the water services. Refer to the following Sections of the Water Services Act (Act 109 or 1997) for clarity on: Section 19: Institutional arrangements Section 23: responsibility to reveal information Section 62: Right to regulate Section 82: Offence to withhold information.
NB: In light of the above-mentioned, the Thembisile LM is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report.
Findings:
1. Other areas that requires urgent attention by the Municipality are: The Water Safety need to be developed, the plan should include Risk Assessments of catchment, treatment works and reticulation. The Risk Assessment should indicate
MPUMALANGA Page 33 MPUMALANGA Page 34 Water Services Authority: Umjindi Local Municipality Water Services Authority: Victor Khanye Local Municipality Water Services Providers: Umjindi Local Municipality Water Services Providers: Victor Khanye Local Municipality
Municipal Blue Drop Score 2011: 60.05% Municipal Blue Drop Score 2011: 18.26%
Performance Area Umjindi Trust Rimmers Barberton Sheba Water Performance Area Delmas s s m m
e Suidekaap e t t s s y y S S
Water Safety Planning Process & 60 60 60 Water Safety Planning Process & 26 Incident Response Management Incident Response Management Process Control, Maintenance & 18 48 48 Process Control, Maintenance & 40 Management Skills Management Skills Monitoring Programme 32 71 70 Monitoring Programme 15 Credibility of Sample Analyses 5 5 5 Credibility of Sample Analyses 55 Submission of Results 20 100 100 Submission of Results 0 Drinking Water Quality Compliance 70 85 85 Drinking Water Quality Compliance 15 Performance Publication 25 25 25 Performance Publication 0 Asset Management 28 13 16 Asset Management 11 Bonus Scores 0 4.5 0 Bonus Scores 0 Penalties 0.3 0.3 0.3 Penalties 0.6 Blue Drop Score (2011) 42.83% (↓) 60.43% (↑) 56.33% (↓) Blue Drop Score (2011) 18.26 (→) Blue Drop Score (2010) 54.75% 55.25% 58.25% Blue Drop Score (2010) NA System Design Supply Capacity (Ml/d) 0.32 16.5 0.2 System Design Supply Capacity (Ml/d) 20.5 yield (b 5Ml) System Operational Capacity NI 60% NI System Operational Capacity 83% Population Served by System 5079 51000 4937 Population Served by System 56 000 Ave. Daily Consumption per Capita (l) - 194 - Ave. Daily Consumption per Capita (l) 303 Microbiological Compliance(12 months) 100.00% (10 months) 100.00% 100.00% Microbiological Compliance(12 months) 96.88% (3 months) Chemical Compliance(12 months) 100.00% (1 month) No data No data Chemical Compliance(12 months) No data
Regulatory Impression: Regulatory Impression:
The overall score of Umjindi LM was satisfactory compared to the score in 2010, and given the fact that The LM did not participate in the Blue Drop assessment during 2010. The information presented here is the current criteria are more stringent. This is a great achievement of the municipality. based on a telephonic interview and the Blue Drop Audit conducted April 2010. A new plant is due to be commissioned for the Victor Khanye LM. The Department wishes to commend the performance of Umjindi, DWA trusts that the Municipality will build on this performance by pursuing continuous improvement. NB: The Regulator is extremely concerned with the performance of drinking water quality management by Albert Luthuli. The WSA is requested to submit a Corrective Action Plan to the The Department expresses some level confidence in Umjindi’s ability to render safe and sustainable Department within 30 days of release of the Blue Drop Report. drinking water quality (DWQ) management services. Findings Findings The Victor Khanye DWQ management business urgently needs to be prioritised for improvement. 1. The Department recommends that the WSA review and amend the water safety plan in Improvement is required in all aspects to ensure a continuous supply of safe tap water. Currently, the place, findings must be implemented. Department has no confidence in the management of DWQ by the LM. However, it is encouraging that a new plant is due to be commissioned. 2. Other areas requiring improvement include process control, adequacy of the monitoring programmes, sample analysis credibility, publication of performance and asset management.
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