Help That Is Available in Test Valley Borough Council
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Help that is available in Test Valley Borough Council if you are homeless or threatened with homelessness and how to access that help. Contents Page Debt and Money Advice........................................ 3 Accommodation and Community Support........... 4 Community Projects............................................... 7 Help Lines............................................................... 8 Independent Legal Advice..................................... 9 National Organisations.......................................... 9 Private Renting....................................................... 10 Tenants Rights........................................................ 11 Important Information: • If you are threatened with • If you are homeless we advise homelessness we advise you to you to make contact with make contact with the housing the housing options team at options team at Test Valley Test Valley Borough Council Borough Council immediately, immediately on 01264 368000. to receive housing advice and options on 01264 368000. 2 Local Organisations that can help: Debt and Money Advice Citizens Advice Bureau Christians Against Poverty (CAP) www.citizensadvice.org.uk capuk.org Advice and information on benefits, CAP provide monetary and debt advice. employments, housing rights, money • Christians Against Poverty and debt. Jubilee Mill, North Street, Bradford, • Andover and District CAB BD1 4EW 35 London Street, Andover Tel: 01274 760720 Tel: 01264 365534 Email: [email protected] • Test Valley (Romsey) CAB Former Magistrates Court, Church Street, Romsey, SO51 8JQ, The Alliance Programme Tel: 01794516378 www.rcsservices.org.uk/bbo-lottery- • Eastleigh CAB project 101 Leigh road, Eastleigh, The Alliance Programme enables SO50 9DR positive outcomes. The project is for Tel: 02380616046 people who are experiencing multiple • Winchester District CAB barriers that are preventing them from The Winchester Centre, moving closer to the work place. The 68 St Georges Street, project provides wrap around support Winchester, SO23 8AH service, enabling participants to plan Tel: 03444 111306 their future and access local services. To participate in the project you must be • Basingstoke CAB over 18, have the right to work in the UK The Library, 19-20 Westminster and be unemployed or economically House, Potters Walk, Basingstoke, inactive. You have to experience two RG21 7LS, or more barriers to employment. If you Tel: 08442 451283 sign up to this project you will receive 50 hours of one to one dedicated support and the external intervention will focus on health, employability, digital inclusion, financial capability, work ethic and attitude and in work support. • RCS Limited Romsey School, Greatbridge Road, Romsey, Hampshire, SO51 8ZB Tel: 01794 522106 3 Accommodation and Community Support Test Valley - Two Saints www.twosaints.org.uk/andover- Together test-valley-2 www.together-uk.org Accommodation and support Supports people with mental health for single homeless people with issues to work towards improved health Emergency Beds, Hostel and Stage 1 and wellbeing. This is in the form of and 2 Supported Accommodation. intensive accommodation support and community support. • Dene Court and Prospect Court Dene Court, 2 Dene Road, Referrals can be by the Housing Andover, SP10 2RN Options Team at Test Valley Borough Prospect Court, Flat 1-7 Council Winchester Road, Andover, SP10 • West Hampshire Housing and 2EG Support Service Tel: 01264 359959 St George’s Lodge, Mews Lanes, These services are accessed through Winchester, SO22 4PR Test Valley Borough Council Housing General enquiries: 02077807300 Options Service, at Test Valley Borough Council, Beech Hurst Weyhill Road, Andover, SP10 3AJ. 01264 368 Andover Foyer - Alabare 000 or Test Valley Borough Council, Former Magistrates Court, Romsey, Andover Foyer is an integrated support SO51 8AQ, 0179 4527 700 and accommodation service for 16- 21 year olds. With accommodation located at River House and Sarum House, comprising of 25 beds and one Community Support Services- emergency bed. Two Saints www.twosaints.org.uk The accommodation is accessed through Children’s Services and the Provides wide range of advice and Early Help Hub. support within the community at Drop in Centres across Test Valley. • Sarum House, Winchester Road, Andover, Hampshire • Tel: 01264 369679 Tel: 01264 323314 4 The Little Junction Housing Care This is at the rear of River House. This www.housingcare.org is a drop in centre for 13-24 year olds, Independent housing provider for offering advice on topics such as age exclusive properties, retirement housing, employment and training, properties, enhanced shelter counselling. accommodation, extra care schemes, nursing homes, residential care homes • River House, 70 Junction Road, and close care schemes. These could Andover , Hampshire be licensed, rented, purchased under Tel: 01264 369694 shared ownership, or full ownership. Andover Crisis and Support Andover and District Mencap Centre www. This organisation actively advocates andovercrisisandsupportcentre.org. for people dealing with learning uk disabilities, for their families and carers. They work with their members within Community based service providing the local community enabling children, accommodation for women and adults and their families with learning women with children fleeing domestic difficulties to live as independent as life abuse, who are in need of a supportive as possible. environment. Also provides the wider community with a telephone and drop • The Wellington Centre, Winchester in service offering information, advice, Road, Andover, SP10 2EG support and a counselling service. Tel: 01264 321840 Email: enquiries@andovermencap. • 15-21 New Street, Andover org Tel: 01264366122 The Hampshire Making Safe Enham Housing Trust Project Enham Housing Trust is a trusted This provides target hardening, register provider of affordable and resettlement, outreach and domestic social housing in Hampshire. Enham violence support. provides a wide range of rented housing options. Enham also provide • Email: [email protected]. support to enable you to stay in your If you need to speak to somebody own home. about the effects of Domestic Abuse you can contact ‘You & Co’ www. • Enham Trust, Enham Place, Head youandco.org.uk/crime-info/talking- Office, Enham Alamein, Andover, about-abusive-relationships SP11 6JS Tel: 08451 307504 5 Victim Support SAIL-provides support and www.victimsupport.org.uk advice Victim Support is an independent www.lifeyouwant.org.uk charity for victims of crime in England This support is provided by phone or at and Wales and can also provide a number of drop in sessions. The drop information about domestic abuse is sessions offer support and advice with any daily issues which might be affecting your independence, health or Hampshire Liaison and welfare. For example they can help you Diversion Service if you have problems with; This is a NHS led service working in • Your housing police custody and the courts in South • Welfare benefits East, South West and North Hampshire. • Managing your money They assess and support vulnerable • Accessing health services people to access services that you • Issues with drug and alcohol need. Individuals who have mental • Finding work or a training course health problems, alcohol or substance • Helping you to find interesting misuse problems, learning difficulties, things in your area head injuries, autism, ADHD and other • Meeting new people and finding vulnerabilities can access this service. friends You can be any age. The three main Anybody can refer themselves on; aims of the service are to; • Tel: 0330 822 02082 (This phone • Support you to access other line is open mon-Friday, 9am-5pm) services • Email: hampshiresail@theyoutrust. • Provide reports to the courts org.uk • Support you to navigate through the criminal justice system • Liaise with your current care providers Basingstoke Team; • The Bridge Centre, new Road, Basingstoke, Hampshire. RG21 7PJ Tel: 01256 376813 Email: [email protected] 6 Community Projects Inclusion Service Provides a range of interventions Integrated Domestic Abuse for anyone aged 18 and over who Services Hampshire (IDASH) - are using drugs and/or alcohol or You Trust experiencing issues associated with its theyoutrust.org.uk use. IDASH provides refuge, resettlement, • 51 Bridge Street, Andover, outreach and domestic violence Hampshire SP10 1BG support. Tel: 03001240103 (Please chose option 8) • Tel: 03300165112 • In an emergency always call the Food Bank police on 999 Providing emergency food parcels to people in crisis. The quickest way to reach the food bank is to use the The Bridge telephone. www.thevalleychurch.co.uk Andover Provides a valuable service to the andover.foodbank.org.uk community of Test Valley. The Bridge • St John the Baptist RC Church, can provide hot food & drinks, laundry Alexandra Road, Andover, and washing facilities and advice and SP10 3AD support to homeless people Tel: 01264 362111 • The Bridge Romsey 33 Bridge Street, Andover SP10 1BE • Romsey Foodbank, Tel: 01264 335522 Freedom Centre, Unit 20, Romsey Industrial Estate, Greatbridge Road,Romsey Yellow Brick Road SO51 0HR www.ybrp.org.uk Tel: 01794 450451 or 07761 405870 Supports young families to become Email: [email protected]. more independent in life skills, uk encouraging them to return to further education and/or to enter the Unity - ‘Tenancy Project’ workplace. www.tvcs.org.uk • Winton Community Academy, Supports households back to London