Saudi Arabia
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Parcel Post Compendium Online SA - Saudi Arabia Saudi Post SAA Basic Services CARDIT Carrier documents international No transport – origin post 1 Maximum weight limit admitted RESDIT Response to a CARDIT – destination No 1.1 Surface parcels (kg) 30 post 1.2 Air (or priority) parcels (kg) 30 6 Home delivery 2 Maximum size admitted 6.1 Initial delivery attempt at physical Yes delivery of parcels to addressee 2.1 Surface parcels 6.2 If initial delivery attempt unsuccessful, No 2.1.1 2m x 2m x 2m Yes card left for addressee (or 3m length & greatest circumference) 6.3 Addressee has option of paying taxes or Yes 2.1.2 1.5m x 1.5m x 1.5m No duties and taking physical delivery of the (or 3m length & greatest circumference) item 2.1.3 1.05m x 1.05m x 1.05m No 6.4 There are governmental or legally (or 2m length & greatest circumference) binding restrictions mean that there are certain limitations in implementing home 2.2 Air parcels delivery. 2.2.1 2m x 2m x 2m Yes 6.5 Nature of this governmental or legally (or 3m length & greatest circumference) binding restriction. 2.2.2 1.5m x 1.5m x 1.5m No (or 3m length & greatest circumference) 2.2.3 1.05m x 1.05m x 1.05m No 7 Signature of acceptance (or 2m length & greatest circumference) 7.1 When a parcel is delivered or handed over Supplementary services 7.1.1 a signature of acceptance is obtained Yes 3 Cumbersome parcels admitted No 7.1.2 captured data from an identity card are Yes registered 7.1.3 another form of evidence of receipt is No Parcels service features obtained 5 Electronic exchange of information 7.2 Ordinary parcels 5.1.1 Use a track and trace system Yes 7.2.1 Signature of the addressee or his agent Yes 5.1.2 Mandatory tracking events transmitted 7.2.2 Signature of a de facto agent No EMC Departure from outward office of Yes 7.3 Insured parcels exchange 7.3.1 Signature of the addressee or his agent Yes EMD Arrival at inward office of exchange Yes 7.3.2 Signature of a de facto agent No EMH Attempted/Unsuccessful delivery Yes EMI Final delivery Yes Insured parcel service 5.1.3 Optional tracking events transmitted 8 Insured surface parcels admitted No EMA Posting/collection Yes 9 Insured air parcels admitted No EMB Arrival at outward office of exchange Yes 10 Marking used for insured parcels EME Held by Customs Yes 10.1 CP 74 pink label used No EMF Out of Customs/Departure from inward Yes 10.2 CP 73 label and pink “insured” label No office of exchange used EMG Arrival at delivery office Yes EMJ Arrival at transit office of exchange Yes Cash-on-delivery service for parcel EMK Departure from transit office of exchange Yes 11.1 Acceptance of Cash-on-delivery 5.1.4 Dispatch messages transmitted (COD) service for parcels PREDES Pre-advice of international dispatch Yes 11.1.1 outbound COD parcels V 2.0 information - origin post 11.1.2 inbound COD parcels No RESDES Dispatch receipt information (response Yes V 1.1 to a PREDES) – destination post 5.1.5 Ready to start transmitting data to Yes Express delivery service partners wishing to receive data 12 Express parcel delivery service Yes 5.1.6 Other messages transmitted provided PRECON Pre-advice of international consignment Yes 12.1 If yes, parcels delivered by special Yes – origin post messenger RESCON Response to a PRECON – destination Yes 12.3 Charge collected at time of delivery to No post addressee Date of last update : 10.09.2021 Page 1 of 29 Parcel Post Compendium Online SA - Saudi Arabia Saudi Post SAA Parcels with advice of delivery Supplementary charges - Customs 13 Admission of advice of delivery for 21 Non-dutiable parcels 13.1 ordinary parcels Yes 21.1 Threshold level below which parcels are Yes free of customs duties and other taxes 13.2 insured parcels Yes 21.2 Exemption threshold Local currency 1000 Parcels for delivery free of charges and fees USD 14 Parcels for delivery free of charges No and fees admitted Comments: Fragile parcel 22 Dutiable parcels 15 Fragile parcels admitted Yes 22.1 Customs clearance fee collected for No parcels subject to import customs clearance Consignment service Comments: 16 Consignment service by bilateral No agreements provided 23 Customs clearance fee collected for No for all items declared at customs Integrated logistics service Comments: 17 integrated logistics service by Yes bilateral agreements provided 24 Administration fees collected for No Addresses for bilateral agreements parcels subject to export customs clearance 18 Contact details of the person responsible for questions concerning bilateral agreements Comments: Name: Mr Khalid I. Al Mohamed Function: General Manager of Operations Special charges - Storage Address: 8228 King Abdul Aziz Rd. 25 Storage charge collected on a parcel No Al Amal, Riyadh 12643 – 2121 when it is kept beyond the prescribed Unit 1 period, or in the event of return to Tel: 1: (+966)112897183 sender/redirection 2: (+) Fax: (+) Special delivery charges E-mail [email protected] 26 Delivery charges collected at the time No of delivery in response to the advice of arrival Admissible radioactive material and infectious substances 19 Radioactive materials admitted in Special charges – Poste restante 19.1 Air Parcels 27 Poste restante service provided No Inbound parcels No Outbound parcels No Special provisions - Treatment of parcels wrongly accepted 19.2 Insured parcels 28 Parcels returned to sender Yes Inbound parcels No Outbound parcels No Delivery areas 20 Infected substances admitted in 29 Parcels delivered to 20.1 Air Parcels 29.1 all addresses Yes Inbound parcels No 29.2 specific areas only No Outbound parcels No Comments: 20.2 Insured parcels Inbound parcels No Outbound parcels No Date of last update : 10.09.2021 Page 2 of 29 Parcel Post Compendium Online SA - Saudi Arabia Saudi Post SAA Collection Requests for withdrawal from the post or alteration, or correction of address 30 Collection of parcels at post offices provided for 35 Requests for withdrawal from the Yes post accepted 30.1 all addresses Yes 35.1 Central office (in destination country) to 30.2 specific areas only No which requests must be sent Comments: Office name: Saudi Post Name: Mr Khalid I. Al Mohamed Function: General Manager of Postal Operations Delivery procedures for parcels for which customs duty and Address: 8228 King Abdul Aziz Rd, taxes are payable Al Amal, Riyadh 12643 – 2121 31 Procedure for parcels for which Unit 1 customs duty is payable Tel: 1: (+966)112897183 31.1 Pick up of parcel at the customs office Yes 2: (+966)505800305 Fax: (+) 31.2 Addressee’s address with collection of No E-Mail: [email protected] customs duties and taxes at the time of delivery 31.3 Delivery to the addressee’s address Yes after payment of customs duties and Special provisions - Force majeure taxes 36 Liability admitted in cases of force No 31.4 Over the counter at the local post office No majeure with immediate payment of customs duties and taxes 36.1 Liability admitted for insured parcels on No board ships or aircraft used by 31.5 Other designated operators 36.2 Addressee/sender's reservations No admitted at the time of delivery Period of retention Special provisions - Customs declarations 32 Period of retention for parcels 37 Number of CN 23 customs 2 32.1 Normal period 1 Month(s) declarations required for inbound parcels 32.2 Exceptional period 37.1 Number of CN 23 customs declarations 2 33 Retention for parcels for which notice required for parcels in transit could not be sent or addressed to poste restante 37.2 Languages in which CN 23 customs declarations can be completed 33.1 Normal period 1 Month(s) English Arabic 33.2 Exceptional period 1 Month(s) Special provisions - Method of dispatching accompanying Parcels automatically retained documents 34 A list of contact e-mail addresses for 38 Documents affixed to the relevant Yes accounting and verification notes is parcels temporarily being maintained and 38.1 Documents attached to the parcels bill No published outside the compendia; please refer to International Bureau circular 75/2020. The UPU contact Service to customers person for any updates to this list is [email protected]. 39 On-line tracking provided Yes 39.1 Web site address to access information Office name: Postal Operations http://www.sp.com.sa Name: Mr Fahad Alzahrani 39.2 Languages in which track and trace Function: Assistent Director of Postal Operations information is available Address: P. O. Box 2552 English Arabic Riyadh 11461 Saudi Arabia Tel: 1: (+966)12897424 Service to designated operators 2: (+) Fax: (+) 40. User of the Internet-based Inquiry Yes System (IBIS) E-Mail: [email protected] 40.1 Details of office(s) responsible for handling parcel post inquiries Date of last update : 10.09.2021 Page 3 of 29 Parcel Post Compendium Online SA - Saudi Arabia Saudi Post SAA Office name: Saudi Post July 20 Eid Al Adha Name: Ms Hagerah S. Tokhtah July 21 Eid Al Adha Function: Customer Services Manager Address: 6671 BAASHIN ST , ALBALAD July 22 Eid Al Adha JEDDAH 22233 – 2672 UNIT 1 July 23 Eid Al Adha Tel: 1: (+966)126279272 2: (+966)112897183 July 24 Eid Al Adha Fax: (+) July 25 Eid Al Adha E-Mail: [email protected] [email protected] September 23 National Day Hours of service and days(s) on which the inquiry service is operating National holiday in 2022 Opening Hours (Local) Month Day(s) National Holidays - Description Day Opening hours 1 Opening hours 2 April 26 Eid Al Fitr Monday 07:30-14:30 - April 27 Eid Al Fitr Tuesday 07:30-14:30 - Wednesday 07:30-14:30 - April 28 Eid Al Fitr Thursday 07:30-14:30 - April 29 Eid Al Fitr Friday - - April 30 Eid Al Fitr Saturday -