Supporting Asylum Seekers and Refugees in the Swansea Area
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UiD/SASS – Directory of Services Online Version: www.sbassg.wordpress.com/signpost-training/ Supporting Asylum Seekers and Refugees in the Swansea Area *Please Note that this directory is in constant development, additional/updated information regarding existing or new services would be very welcome indeed. Contact: [email protected] Police Non-Emergency 101 or 01792 456999 Emergency (Fire – Ambulance – Police) 999 Hate Crime (help and advice) 101 or 01792 456999 Community Engagement 01792 456999 Health - Helplines Singleton Hospital 01792 205666 Morriston Hospital (accident and emergency) 01792 702222 Asylum Seeker Health Team 01792 517882 Orchard St Clinic, 21 Orchard St, Swansea. SA1 5AT NHS Direct (24hr advice) 0845 4647 Domestic Abuse Helpline (24hr advice) 08088 010800 Out of Hours GP Service (6:30pm to 8:00am) 08456 011186 Legal Help - Drop-In Services - Swansea Asylum Justice Migrant Help Swansea Law Clinic St James’ church hall BAWSO, 33-35 The Kingsway Swansea University Walter road Swansea - SA1 5LF Singleton Campus Swansea - SA1 4QF First Thursday of every Swansea - SA2 8PP Second Wednesday of month Tuesdays 11am to 1:30pm every month Page 1 of 21 UiD/SASS – Directory of Services Online Version: www.sbassg.wordpress.com/signpost-training/ Food Banks in Swansea Venue Address Day Time 646 Mumbles Rd. Mumbles - SA3 Red Cafe Monday 1pm to 3pm 4EA Ty Croeso 97 High Street. Clydach - SA6 5LN Tuesday 10am to 12pm St Stephen’s Gelli Street. Port Tennant - SA1 8NF Tuesday 2:30pm to 4pm Church City Church Dyfatty Street. City Centre - SA1 1QQ Wednesday 10am to 12pm Gorseinon Lime Street. Gorseinon - SA4 4EE Thursday 10am to 12pm Institute Lifepoint Fynone Road. SA1 6BT Friday 11am to 1pm Church Tel: 07815 534095 Email: [email protected] African Community Centre (ACC) ACC aim to provide advice and support to enable you to better settle into the local community. ACC Wales also run educational programmes for people of all ages and abilities including English language, citizenship, and information on various health issues. English Classes Young Person's Project Group Activities Drop-in Provision Counselling Signposting and referrals Mums and Tots Group Mentoring Creative Art Therapy Access to training opportunities 1 to 1 Help Volunteering opportunities Address: African Community Centre, City Temple, Dyfatty Street, Swansea, SA1 1QQ Tel: 07825 287334 Email: [email protected] Web: www.africancommunitycentre.org.uk Page 2 of 21 UiD/SASS – Directory of Services Online Version: www.sbassg.wordpress.com/signpost-training/ Amani Project (ACC) The Amani Project supports female and male refugees and asylum seekers from all countries to relieve the emotional effects of the trauma they experienced in their country, on their journey to and within the UK. The Amani Project provides the following activities: One to one counselling The freedom programme for survivors of domestic abuse. Group counselling and community discussions groups. Therapeutic activities like yoga and art classes. We also run a weekly homeopathy clinic which provides alternative holistic medicine for acute and chronic emotional and physical problems. We can provide childcare, bus tickets and interpretation for each session. Address: African Community Centre, City Temple, Dyfatty Street, Swansea, SA1 1QQ Tel: 07825 287334 Email: [email protected] Web: www.africancommunitycentre.org.uk ASAP: Asylum Support Appeals Project We work with people who have been forced to flee their home countries and seek safety in the UK who then find themselves destitute, and in need of food and shelter. We also work with organisations around the UK working with persons seeking asylum who are in need of support. Tackling the root causes of destitution through policy, lobbying and litigation. Ensuring asylum seekers across the UK have access to quality advice and information in relation to their legal rights to food and shelter. Increasing quality representation and dignity at the Asylum Support Tribunal for all asylum seekers. To develop a well-resourced and purposeful organisation for the benefit of asylum seekers and the agencies supporting them. * ASAP works with organisations supporting asylum seekers and not individuals themselves. Advice Line: To refer cases call; 0203 716 0283 Web: www.asaproject.org Asylum Help Asylum Help provides confidential and impartial advice and guidance to adult asylum seekers and their dependants throughout the UK in a language they understand. Advice on issues such as: The asylum process How to claim asylum Accessing health care Financial support Accommodation support Finding legal representation Any other asylum issues Website: http://asylumhelpuk.org Page 3 of 21 UiD/SASS – Directory of Services Online Version: www.sbassg.wordpress.com/signpost-training/ Asylum Helpline in Various Languages Asylum Justice Asylum Justice is a charitable trust, founded in 2005, that provides free legal services to asylum seekers and refugees in Wales in cases where Legal Aid is not available. Open drop-in sessions Every Monday at City United Reformed Church in Windsor Place, Cardiff. CF10 3BZ. Open between 6 and 8.30pm. Every 2nd Wednesday of every month. St James’ church, Walter rd, Swansea - SA1 4QF PLEASE NOTE: If you plan to attend a drop-in session, please ensure that you bring all relevant paperwork with you (i.e. Home Office papers, papers from the Tribunal, letters from legal representative(s), etc.). Tel: 029 20499421 Email: [email protected] Web: www.asylumjustice.org.uk/ Address: Portland House. 113-116 Bute street, Cardiff bay. CF10 5EQ Athena Counselling Service As integrative counsellors and psychotherapists, our approach is to provide support and practical feedback to help clients resolve current issues. With sensitivity and understanding we help our clients to find solutions to a wide range of life challenges and psychological issues. Counselling and psychotherapy are tools to help you manage your life better. We work with each client to help them build on their strengths to identify and achieve their goals. We have been working in the counselling sector for many years and have a wealth of education and experience to offer our clients. Services: Trauma Therapy/Counselling Services. Address: 107 Walter Road, Swansea. SA1 5QQ Tel: 01792 828580 Email: [email protected] Page 4 of 21 UiD/SASS – Directory of Services Online Version: www.sbassg.wordpress.com/signpost-training/ BAWSO Provide generic and specialist services including the provision of temporary accommodation in Wales for those suffering from domestic abuse and all forms of violence; including Female Genital Mutilation, Forced Marriage, Honour Based Violence and Human Trafficking. *Volunteering Opportunities* Address: 2nd Floor 37-38 The Kingsway Centre, Swansea. SA1 5LF Tel: 01792 642003 Email: [email protected] Web: www.bawso.org.uk BikeAbility Wales BikeAbility Wales is a charity that provides cycling opportunities to people of all ages and levels of ability at our base in Dunvant in Swansea. We have a large variety of specialist cycles each specifically designed to allow people to experience the freedom and empowerment of physical activity in a safe and sociable environment. VOLUNTEERING: We have a wide range of volunteer positions available. Whether you would like to assist at cycle sessions, maintain our bikes, help to raise funds or help to administer the project, there’s plenty on offer! Address: Dunvant Rugby Club, Broadacre, Killay, Swansea. SA2 7RU (map) Tel: 07584044284 or 07968109145 Email: [email protected] Web: www.bikeabilitywales.org.uk British Red Cross *Volunteer Opportunities*. The British Red Cross helps vulnerable asylum seekers and refugees access essential services and adjust to life in a new country. Family Tracking Service - We can help when families are separated by armed conflict, disaster or migration. When normal means of communication breakdown, we can still send Red Cross messages to relatives. Family Reunion - The Red Cross plays a specific role in the reunion of families who have been separated around the world, and who have been allowed by the Home Office to join their families in the UK. In some cases, we can help pay travel costs for refugees whose families live overseas and have been granted a visa to come to the UK. Destitution Clinic - Every Friday 10am to 12:30pm Emergency cash/clothing vouchers. Red Cross charity shop, Oxford st. Swansea. We can help pay travel costs for those needing to attend interviews in Liverpool. Address: Kidwelly House, Charter Court, Phoenix Way, Swansea. SA7 9FS Tel: 01792 772146 Email: [email protected] Website: www.redcross.org.uk/Where-we-work/In-the-UK/Wales/Wales Page 5 of 21 UiD/SASS – Directory of Services Online Version: www.sbassg.wordpress.com/signpost-training/ Caer Las Access Point The Outreach Project is for people who are homeless, threatened with homelessness or experiencing housing issues. Support is provided by a knowledgeable team who can help people gain a better understanding of their rights and the options available to them, depending on their circumstances. We also like to create more positive opportunities and experiences for people. These are often group activities which help people to build confidence and feel more valued in their community. Our team offer one to one confidential support and advice with matters such as:- Housing Benefits - Budgeting - Health care - Substance misuse - Resettlement