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Care for All CARE FOR ALL WINNIPEG REGIONAL HEALTH AUTHORITY ANNUAL REPORT 2015 wrha.mb.ca Healthy People. Vibrant Communities. CARE FOR ALL. 2 WINNIPEG REGIONAL HEALTH AUTHORITY ANNUAL REPORT 2015 3 TABLE OF CONTENTS LETTER OF TRANSMITTAL & ACCOUNTABILITY 5 PROFILE OF THE WINNIPEG REGIONAL HEALTH AUTHORITY 6 MESSAGE FROM THE BOARD CHAIR 8 MESSAGE FROM THE INTERIM PRESIDENT & CHIEF EXECUTIVE OFFICER 10 VISION, MISSION, VALUES 2011-2016 12 STRATEGIC DIRECTIONS 16 COMMUNITY HEALTH ASSESSMENT 52 GOVERNANCE & ADMINISTRATION 53 Accreditation Status 53 Governance 54 Board of Directors Membership 55 Current & Outgoing Board Members 56 Public Sector Compensation Disclosure 58 Public Interest Disclosure (Whistleblower Protection) Act 58 Freedom of Information & Protection of Privacy Act (FIPPA) 60 French Language Services Report 61 Senior Executive Organizational Structure & Organizational Changes 64 STATISTICAL HIGHLIGHTS 65 FINANCIAL STATEMENTS 73 Report of the Independent Auditors on the Summarized Consolidated Financial Statements 73 Summarized Consolidated Statement of Financial Position 74 Summarized Consolidated Statement of Operations 75 Budget Allocation by Sector and Major Expense 76 Administrative Costs Report 77 Administrative Costs and Percentages for the Region 78 Manitoba eHealth Operating Results 79 This icon will be used to throughout the report to identify information that is also available online. To find out more follow the link listed beside this icon. 4 WINNIPEG REGIONAL HEALTH AUTHORITY ANNUAL REPORT 2015 Letter of Transmittal & Accountability It is my pleasure to present the annual report of the Winnipeg Regional Health Authority for the fiscal year ended March 31, 2015. This annual report was prepared under the board’s direction, in accordance with The Regional Health Authorities Act and directions provided by the Minister of Health. All material, including economic and fiscal implications known as of July 31, 2015, has been considered in preparing the annual report. The board has approved this report. Respectfully submitted, DR. JERRY GRAY BOARD CHAIR, WINNIPEG REGIONAL HEALTH AUTHORITY 5 Profile of the Winnipeg Regional Health Authority The Winnipeg Regional Health Authority is responsible for co-ordinating and delivering health services, and promoting well-being within the Winnipeg and Churchill geographical areas. The Region is home to Manitoba’s two tertiary hospitals. The Health Sciences Centre Winnipeg is the Region’s largest teaching hospital and is designated the provincial trauma centre. St. Boniface Hospital is a Catholic tertiary hospital, home to the Region’s Cardiac Sciences Program. The Winnipeg Regional Health Authority is governed by a 20-member community board of directors who are appointed by the Minister of Health. The Region’s senior management team consists of its chief executive officer and six vice presidents. The Region operates under various legal structures, and in close partnership and co- operation with many health and social service entities, many of which the Region relies on to deliver various health services. The Winnipeg Regional Health Authority maintains an accredited status, meaning it has succeeded in meeting the fundamental requirements of Accreditation Canada’s Qmentum accreditation program. OUR REGION The Winnipeg Regional Health Authority serves residents of the city of Winnipeg as well as the northern community of Churchill, and the rural municipalities of East and West St. Paul, representing a total population of more than 700,000. The Region also provides health-care support and specialty referral services to nearly half a million Manitobans who live beyond these boundaries, as well as residents of northwestern Ontario and Nunavut, who often require the services and expertise available within the Region. OUR PEOPLE AND FACILITIES Approximately 28,000 people work within the Region. With an annual operating budget of nearly $2.6 billion, the Winnipeg Regional Health Authority is the largest health authority in Manitoba, and operates or funds more than 200 health service facilities and programs. 6 WINNIPEG REGIONAL HEALTH AUTHORITY ANNUAL REPORT 2015 HEALTH SERVICE FACILITIES OPERATING WITHIN THE REGION INCLUDE: TWO TERTIARY HOSPITALS KEY PARTNERS AND HEALTH RELATIONSHIPS Health Sciences Centre Winnipeg CancerCare Manitoba St. Boniface Hospital University of Manitoba Diagnostic Services of Manitoba FOUR COMMUNITY HOSPITALS Manitoba eHealth Concordia Hospital Winnipeg Integrated Services (Manitoba Family Grace Hospital Services) Seven Oaks General Hospital Manitoba Housing & Community Development Victoria General Hospital Winnipeg Police Service STARS FIVE HEALTH CENTRES Winnipeg Fire Paramedic Service Churchill – J.A. Hildes Northern Medical Unit Deer Lodge Centre Misericordia Health Centre WINNIPEG REGIONAL HEALTH AUTHORITY Riverview Health Centre 650 Main Street St.Amant Winnipeg, MB R3B 1E2 PERSONAL CARE HOMES Phone: 204-926-7000 38 personal care homes Fax: 204-926-7007 12 supportive housing providers COMMUNITY-BASED HEALTH wrha.mb.ca 12 community health agencies Rehabilitation Centre for Children Manitoba Adolescent Treatment Centre Grant-funded community agencies Pan Am Clinic 22 community health offices offering programs involving public health, home care and health services including: long-term care, primary care, home care and mental health QuickCare Clinics ACCESS CENTRES River East Transcona Downtown NorWest Winnipeg West 7 Message from the Board Chair I recently completed my second full year as board well as three public and staff meetings in Churchill. chair of the Winnipeg Regional Health Authority. It Our board continues to put a significant emphasis has been a busy year for the Region and our board of on improving health equity. Our updated Community directors. Health Assessment shows that large health gaps Last fall, our president and chief executive officer, continue to exist in Winnipeg, many of which are due Ms. Arlene Wilgosh, informed the board of directors of to unfair, unjust and modifiable social circumstances. her decision to retire. On behalf of the board, I would Our board remains committed to changing health like to thank Arlene for her innumerable contributions equity outcomes through an increased health equity and distinguished service. Arlene was a strong leader focus in the planning and provision of health services who worked tirelessly to build a regional culture of and through partnerships outside of the health-care collaboration and inclusion, and skillfully managed the sector. As such, health equity has been included as organization through an incredibly challenging fiscal one of our values in our next five-year strategic plan. environment. I am continually impressed with the hard work of We continue to work diligently in finding a new frontline staff across the Region. While we still have chief executive officer. A special committee of the more work to do to improve patient flow, all of the board has been working with Caldwell Partners to work in this area means we are moving toward a truly manage the recruitment process. Ms. Lori Lamont has integrated system of care. I want to thank staff for their been appointed interim president and chief executive commitment and dedication to improving both patient officer until a permanent placement is made. Lori has flow and the patient experience. Without you, we been with the Winnipeg Regional Health Authority for would have no health system. 17 years, with the last six years in senior leadership Lastly, I want to recognize outgoing board members positions. I am confident she will provide the Ms. Josée Lemoine, Dr. Tunji Fatoye and Mr. Bob leadership necessary to move the Region forward. Leonard, and welcome to the board our new members Patient safety and ensuring high-quality services Dr. Pravinsagar Mehta and Mr. Dave Rondeau. Our remain key priorities of the board, and are monitored board continues to be a diverse, passionate and regularly. Our board is also committed to ensuring the dedicated group. I want to thank all of them for the services provided by the Region are effective, and that time they devote to their duties as directors, and for key risks to both the organization and the people we providing effective governance for the organization. serve are appropriately identified and reduced. As required by Manitoba Health, our board worked closely with management in preparing and submitting JERRY GRAY, Board Chair to the department a new strategic plan for the five-year period beginning April 1, 2016. The board was actively involved in the strategic planning process. The board participated in and led stakeholder consultations, prioritized issues and approved work done at key milestones. In addition to significant employee and public engagement, the planning process included more than 24 meetings with our Local Health Involvement Groups and patient advisory councils, as 8 WINNIPEG REGIONAL HEALTH AUTHORITY ANNUAL REPORT 2015 Message du Président du Conseil d’administration Je viens de terminer ma deuxième année à titre de engagement de la part des employés et du public, le président de l’Office régional de la santé de Winnipeg. processus de planification incluait plus de vingt-quatre L’année a été chargée pour la Région et le conseil réunions avec nos groupes locaux de participation en d’administration. matière de santé et les conseils consultatifs des patients, L’automne dernier, notre présidente-directrice ainsi que trois réunions publiques et réunions du générale, Mme Arlene Wilgosh, nous
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