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CONFLICT MANAGEMENT APPROACHES AND STRIKING IN SELECTED SECONDARY SCHOOLS IN MBARARA MUNICIPALITY BY GEORGE MUGARUKYE MAPAM/ 0001/131/DU BGC, DGC (KIU) /CERT PAM (MUK) A DISSERTATION SUBMITTED TO THE FACULTY OF BUSINESS AND MANAGEMENT IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AW ARD OF MASTERS DEGREE IN PUBLIC ADMINISTRATION AND MANAGEMENT OF KAMPALA INTERNATIONAL UNIVERSITY NOVEMBER, 2016 DECLARATION I hereby declare to the best of my knowledge and ability that this is my original work and it has never been submitted to any University or any higher institution of learning for award of any qualification l \ - '1 ."\ ( Signed .... ......... Date . mV.t'.S ..-.. ....... .ct:<:-) . ...~. ....... GEORGE MUGARUKYE MAPAM/ 0001/131./DU APPROVAL This dissertation has been submitted for examination under our approval as the University supervisors Supervisor Signed .................. ..... ~~oLv)/4) Date ... ~ ........ .... ........ MR. LAWREN CE MBABAZI Supervisor 11 DEDICATION This dissertation is dedicated to my family, friends and relatives who helped me spiritually morally and financially in my education. I specifically dedicate it to my beloved daughter Ankunda Kerry Mugarukye. 111 ACKNOWLEDGEMENTS I wish to express my gratitude to my supervisors; Dr. Medard Twinamatsiko Katonera and Mr. Lawrence Mbabazi for their helpful supervision, comments and guidance about this research from the start to the end. Without their efforts and advice this research would not have been accomplished. Am also humbled to acknowledge the efforts of my family members paiticularly my wife, mum, sisters and brothers of whom if they were not there for me since I started my studies, probably I would not have taken an extra mile to reach where I have reached. Thanks to my parent Mrs. Edith L. Mwesigye. You ai-e a blessing. I cannot forget the moral suppott from my friends; also my gratitude goes to my respondents for lf r their time, contribution and cooperation rendered to me during the research field study. Your I opinions about phenomenon under study were very helpful. I cannot forget to thank my course-mates for academic sharing and moral suppo1t through group discussions for standing with me in extra effo1ts to finalize my work. You tried to be neai· me in times of joy and problems. Great thank goes to my respondents who provided me with data that has enabled me to present this repo1t May God the Almighty bless my family and rewai·d all my well-wishers in the academic struggle. IV TABLE OF CONTENTS DECLARATION. ......................................................................................................................... i APPROVAL ................................................................................................................................ ii DEDICATION. .......................................................................................................................... iii ACKNOWLEDGEMENTS ........................................................................................................ iv TABLE OF CONTENTS. ............................................................................................................ v LIST OF TABLES. .................................................................................................................... vii LIST OF ABBREVIATIONS.................................................................................................... viii ABSTRACT. ............................................................................................................................... ix CHAPTER ONE .................................................................................................................... ..... 1 INTRODUCTION ...................................................................................................................... I IO. Introduction ........................................................................................................................ I 1.1 Background to the Study..................................................................................................... 1 1.1.1. Historical Background..................................................................................................... I 1.1.2. Theoretical perspective ................................................................................................... 4 1.1.3. Conceptual perspective ................................................................................................... 5 1.2 Statement of the problem ................................................................................................. 8 1.3 Purpose of the Study ........................................................................................................... 9 1.4 Objectives of the study ........................................................................................................ 9 1. 5. Research Questions ............................................................................................................. 9 1.5.0 Scope ofthe study .......................................................................................................... JO 1.5.1 Geographical Scope ...................................................................................................... 10 1. 5. 3 Time scope .................................................................................................................... .. 10 1. 6. Significance ofthe study ................................................................................................... 11 1. 7. Conceptual Frame Work ................................................................................................... 12 1.8. Operational Definition ofKey Terms and Concepts ......................................................... 13 CHAPTER TWO. ............................................................................................................ .......... 14 LITERATURE REVIEW........................................................................................................... 14 2. 0. Introduction ...................................................................................................................... 14 2.1. Effects ofadministrative responses on striking in secondary schools ............................. 14 2.2. The influence ofschool committees on striking in secondmy schools ............................. 21 2.3. The influence ofstaffing on striking in seconda1y schools ............................................... 23 2. 5 Synthesis ofLiterature review ............................................................................................ 30 CHAPTER THREE. .................................................................................................................. 31 RESEARCH METHODOLOGY............................................................................................... 31 3. 0. Introduction. ...................................................................................................................... 31 3.1 Research Design ............................................................................................................... 31 3.1 Study Population .............................................................................................................. 31 3.2 Sampling Strategies .......................................................................................................... 32 3.3. Sample size ........................................................................................................................ 33 3.4. Data collection Methods ................................................................................................... 34 3.4.1 Primary Data Methods ................................................................................................... 34 3.4.1.1 Interviewing. .............................................................................................................. 34 3.4.1.2 Questionnaire method ............................................................................................... 34 3.4.2 Data Collection Instruments ..................................................................................... 34 V 3. 4. 2.1 Structured Questionnaire .......................................................................................... 3 4 3.4.2.2 Interview guide .......................................................................................................... 35 3.5. Secondary Data Methods .................................................................................................. 35 3. 5.1. Reviewing ofdata ........................................................................................................... 35 3. 6. Data Quality Control/Pretesting....................................................................................... 35 3. 6.1. Validity ofthe Instruments ............................................................................................. 3 6 3. 6.2 Reliability ofData Collection Instruments ..................................................................... 37 3. 7. Data Analysis .................................................................................................................... 38 3.8. Limitations ofthe Study .................................................................................................... 39 3.8. Ethical Considerations .....................................................................................................