19_CHEV_Limited_Warranty_and_Owners_Assistance_Information_COV_en_US_23295643C_2018JUN13.ai 1 7/16/2018 3:26:47 PM








K Limited Warranty and Owner Assistance Information - 2019 - CRC - 7/27/18

IMPORTANT: This booklet contains important information about your 's warranty coverage. It also explains owner assistance information and GM's participation in an Alternative Dispute Resolution Program. Keep this booklet with your vehicle and make it available to a Chevrolet dealer if warranty work is needed. Be sure to keep it with your vehicle if you sell it so future owners will have the information.

Owner's Name:

Phone Number:

Street Address:

City & State:

Vehicle Identification Number (VIN):

Date Vehicle First Delivered or Put In Use:

Odometer Reading on Date Vehicle First Delivered or Put In Use:

© 2018 Chevrolet Motor Division, LLC. All rights reserved. Printed in the U.S.A. GENERAL MOTORS, GM, CHEVROLET, and the CHEVROLET emblem are registered trademarks of General Motors LLC.

Part No. 23295643 C Third Printing Chevrolet Limited Warranty and Owner Assistance Information - 2019 - CRC - 7/27/18 Chevrolet Limited Warranty and Owner Assistance Information - 2019 - CRC - 7/27/18

2019 Chevrolet Limited Warranty and Owner Assistance Information

Important Message to Warranty Repairs – Recycled Production Changes ...... 19 Owners...... 1 Materials ...... 15 Noise Emissions Warranty for GM's Commitment ...... 1 Service ...... 15 Light Duty Trucks Over Owner Assistance ...... 1 Aftermarket 10,000 Lbs Gross Vehicle GM Participation in an Alternative Performance Enhancement Weight Dispute Resolution Program . . . 1 Products and Modifications . . . 15 Rating (GVWR) Only ...... 19 Warranty Service– United After-Manufacture Emission Control Systems States ...... 1 “Rustproofing” ...... 16 Warranty ...... 20 Warranty Coverage at a Paint, Trim, and Appearance What Is Covered ...... 20 Glance ...... 2 Items ...... 16 How to Determine the New Vehicle Limited Warranty . . . 2 Vehicle Operation and Care . . . 16 Applicable Emissions Control Emission Control System Maintenance and Warranty System Warranty ...... 20 Warranty ...... 2 Service Records ...... 16 Federal Emission Control Chemical Paint Spotting ...... 16 New Vehicle Limited Warranty . . .4 System Warranty ...... 20 Warranty Coverage – Emission Control What Is Covered ...... 4 Extensions ...... 17 What Is Not Covered ...... 9 System Warranty ...... 21 Warranty Service — Foreign Chevrolet , Bolt EV, and Countries ...... 17 Emission Warranty Parts List . . .24 Malibu Hybrid ...... 13 Permanent Relocation ...... 17 Replacement Parts ...... 27 Drive Motor Battery Original Equipment Maintenance and Repairs ...... 28 Coverage ...... 14 Alterations ...... 18 Claims Procedure ...... 29 Things to Know About the New Recreation Vehicle and Special Customer Satisfaction Vehicle Limited Warranty . . . . 15 Body or Equipment Procedure ...... 30 Warranty Repairs – Component Alterations ...... 18 State Warranty Exchanges ...... 15 Pre-Delivery Service ...... 18 Enforcement Laws ...... 32 Chevrolet Limited Warranty and Owner Assistance Information - 2019 - CRC - 7/27/18

2019 Chevrolet Limited Warranty and Owner Assistance Information

Warranty Information for California Only ...... 33 Special Coverage Adjustment Programs Beyond the Warranty Period ...... 34 Customer Assistance Offices . . .35 Customer Assistance for Text Telephone (TTY) Users ...... 36 Roadside Assistance Program ...... 37 Courtesy Transportation Program ...... 38 Chevrolet Protection ...... 39 We’re Behind You On All The Roads Ahead ...... 39 Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Important Message to Owners... 1 GM's Commitment workmanship. These instances will made to your GM vehicle. GM be reviewed on a case-by-case requests that the vehicle be Chevrolet is committed to ensuring an excellent ownership experience basis. If the issue has not been returned to the selling dealer for all with your new vehicle. resolved to your satisfaction, follow warranty repairs. If a situation or the Customer Satisfaction event occurs where you are Your dealer also wants you to be Procedure 0 30. significantly inconvenienced, an completely satisfied and invites you We thank you for choosing GM. authorized GM dealer can make the to return for all your service needs, warranty repairs. However, in the both during and after the warranty GM Participation in an event the dealer is not able to period. Alternative Dispute Resolution perform the repair due to the special Owner Assistance Program tool and training requirements, contact the Customer Assistance The dealer is best equipped to See Customer Satisfaction Offices 0 35. If you are unable to 0 provide all your vehicle's service Procedure 30 for information on return to the selling dealer, contact a needs. Should you ever encounter a the voluntary, non-binding GM dealer in the , problem that is not resolved during Alternative Dispute Resolution or for warranty or after the limited warranty period, Program in which GM participates. service. talk to a member of dealer Warranty Service– United . Under certain States circumstances, GM and/or GM dealers may provide assistance The selling dealer has invested in after the limited warranty period has the proper tools, training, and parts expired when the problem results inventory to ensure that any from a defect in material or necessary warranty repairs can be Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

2 Warranty Coverage at a Glance The warranty coverages are Sheet Metal covered under the New summarized below. . Corrosion coverage is for the Vehicle Limited Warranty -to-Bumper coverage New Vehicle Limited Warranty first 3 years or 36,000 miles, whichever comes first. explained previously. Specified Bumper-to-Bumper (Includes major components are ) . Rust-through coverage is for the covered for the first 8 years or first 6 years or 100,000 miles, 80,000 miles, whichever . Coverage is for the first 3 years whichever comes first. comes first. or 36,000 miles, whichever comes first. Emission Control System ‐ Defects and performance for Warranty heavy duty truck emission Powertrain control systems are covered For light duty trucks, see How to for the first 5 years or . Coverage is provided for 5 years Determine the Applicable Emissions or 60,000 miles, whichever 50,000 miles, whichever Control Systems Warranty under comes first. comes first Emission Control Systems Warranty ® . 2500 and 3500 Series Heavy 0 20 for more information. . 6.6L Duramax Turbo-Diesel Duty (HD) Pickups equipped are covered for the first ® Federal with a 6.6L Duramax 5 years or 50,000 miles, Turbo- are covered . Engines and whichever comes first. for 5 years or 100,000 miles Diesel Engines California whichever comes first. ‐ Defects and performance for . Gasoline Engines and Car . Certain commercial fleet and/or and light duty truck Diesel Engines government fleet emission control systems are purchased under a qualify fleet covered for the first 2 years or ‐ Defects and performance for account number are covered for 24,000 miles, whichever cars and trucks with light duty 5 years or 100,000 miles, comes first. From the first or medium duty emission whichever comes first. Please 2 years or 24,000 miles to control systems are covered refer to your Chevrolet dealer for 3 years or 36,000 miles for the first 3 years or details. defects in material or 50,000 miles, whichever workmanship continue to be comes first. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Warranty Coverage at a Glance 3 ‐ Specified components for cars Noise Emissions or light duty trucks equipped . Coverage is for applicable with light duty or medium duty vehicles weighing over truck emission control systems 10,000 lbs based on the Gross are covered for the first Vehicle Weight Rating (GVWR) 7 years or 70,000 miles, only, for the entire life of the whichever comes first. vehicle. . 6.6L Duramax Turbo-Diesel Engines ‐ Defects and performance for the emission control systems are covered for the first 5 years or 50,000 miles, whichever comes first. ‐ Specified components for the emission control system are covered for the first 7 years or 70,000 miles, whichever comes first. Important: Some California emission vehicles may have special coverages longer than those listed here. See “California Emission Control System Warranty” under Emission Control Systems Warranty 0 20. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

4 New Vehicle Limited Warranty GM will cover repairs to the vehicle No Charge Powertrain Component Warranty during the warranty period in Warranty repairs, including towing, Coverage accordance with the following terms, parts, and labor, will be made at no . Coverage is provided for 5 years conditions, and limitations. charge. or 60,000 miles, whichever comes first What Is Covered Obtaining Repairs Warranty Applies . 2500 and 3500 Series Heavy To obtain warranty repairs, take the Duty (HD) Pickups equipped This warranty is for Chevrolet vehicle to a Chevrolet dealer facility with a 6.6L Duramax vehicles registered in the United within the warranty period and Turbo-Diesel Engine are covered States and normally operated in the request the needed repairs. for 5 years or 100,000 miles United States, and is provided to the Reasonable time must be allowed whichever comes first. original and any subsequent owners for the dealer to perform necessary of the vehicle during the warranty repairs. . Certain commercial fleet and/or period. government fleet vehicles Warranty Period purchased under a qualify fleet Repairs Covered The warranty period for all account number are covered for The warranty covers repairs to coverages begins on the date the 5 years or 100,000 miles, correct any vehicle defect, not slight vehicle is first delivered or put in whichever comes first. noise, vibrations, or other normal use and ends at the expiration of Engine Coverage includes: All characteristics of the vehicle due to the coverage period. internally lubricated parts, engine oil materials or workmanship occurring Bumper-to-Bumper Coverage cooling hoses and lines. Also during the warranty period. Needed included are all actuators and repairs will be performed using new, The complete vehicle is covered for electrical components internal to the remanufactured, or refurbished 3 years or 36,000 miles, whichever engine (e.g., Active Fuel parts. comes first, except for other Management Valve Lifter Oil coverages listed here under “What Manifold) cylinder head, block, Is Covered” and those items listed timing gears, timing chain, timing under “What Is Not Covered” later in cover, oil pump/oil pump housing, this section. OHC carriers, valve covers, oil pan, Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

New Vehicle Limited Warranty 5 seals, gaskets, manifolds, flywheel, module, integral oil cooler, /Transaxle Coverage water pump, harmonic balancer, transmission adapter plate, common includes: All internally lubricated engine mount, , and fuel rails, fuel filter assembly, fuel parts, case, converter, supercharger. Timing belts, and temperature sensor, and function mounts, seals, and gaskets as well other associated components block. as any electrical components required in the timing belt service Important: Some of these internal to the transmission/ replacement procedure are covered components may also be covered transaxle. Also covered are any until the first scheduled by the Emissions Warranty. See actuators directly connected to the maintenance interval. Emission Warranty Parts List 0 24 transmission (slave cylinder, etc.). Diesel Components Coverage Exclusions: Excluded from the Exclusions: Excluded from the includes: Cylinder block and powertrain coverage are sensors, powertrain coverage are heads and all internal parts, intake wiring, connectors, engine radiator, transmission cooling lines, hoses, and exhaust manifolds, timing coolant hoses, coolant, and heater radiator, sensors, wiring, and gears, timing gear chain or belt and core. Coverage on the engine electrical connectors. Also excluded cover, flywheel, harmonic balancer, cooling system begins at the inlet to are the and pressure plate as valve covers, oil pan, oil pump, the water pump and ends with the well as any Transmission Control water pump, fuel pump, engine thermostat housing and/or outlet Module and/or module mounts, seals, and gaskets. Parts of that attaches to the return hose. programming. the Emissions Reduction System Also excluded is the motor, Transfer Case Coverage includes: such as the emissions reduction entire pressurized fuel system All internally lubricated parts, case, fluid tank, injectors, sensors (in-tank fuel pump, pressure lines, mounts, seals, and gaskets as well including NOx and exhaust, and the fuel rail(s), regulator, injectors, and as any electrical components Exhaust Particulate Filter. Glow return line) as well as the Engine/ internal to the transfer case. Also Plug Control System: Control/glow Powertrain Control Module and/or covered are any actuators directly plug assembly, glow plugs, cold module programming. connected to the transfer case as advance relay, and engine control well as encoder motor. module. The control Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

6 New Vehicle Limited Warranty Exclusions: Excluded from the Exclusions: Excluded from the Tire Coverage powertrain coverage are transfer powertrain coverage are all wheel The tires supplied with your vehicle case cooling lines, hoses, radiator, bearings, drive wheel front and rear are covered by General Motors sensors, wiring, and electrical hub bearings, locking hubs, drive against defects in material or connectors as well as the transfer system cooling, lines, hoses, workmanship under the case control module and/or module radiator, sensors, wiring, and bumper-to-bumper warranty programming. electrical connectors related to drive coverage. Wear-out is not Drive Systems Coverage systems as well as any drive system considered a defect, and it may includes: All internally lubricated control module and/or module occur before the vehicle warranty parts, final drive housings, axle programming. expires. In this case, the owner is shafts and bearings, constant responsible to purchase velocity joints, propeller shafts and replacement tires, or seek coverage universal joints. All mounts, solely from the tire manufacturer. supports, seals, and gaskets as well For vehicles within the as any electrical components bumper-to-bumper warranty internal to the drive axle. Also coverage, defective tires will be covered are any actuators directly replaced on a prorated adjustment connected to the drive axle (e.g., basis according to the following front differential actuator). mileage-based schedule: Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

New Vehicle Limited Warranty 7 2019 Chevrolet Tire Pro-Rate Chart Mileage (mi) Percent Covered by Percent Covered by Chevrolet (Tire Cost) Chevrolet (Labor — Mount/Balance) 0-12,000 100% 100% 12,001-15,000 60% 100% 15,001-20,000 50% 100% 20,001-25,000 40% 100% 25,001-30,000 30% 100% 30,001-36,000 20% 100% 36,000 + 0% 0%

This schedule applies to the price of the of tires on your vehicle for the tires only. GM will cover 100% of more information. The following is a the cost to mount and balance the list of current tire manufacturer's tires replaced under warranty for the websites and toll-free customer full bumper-to-bumper warranty assistance numbers. period. After your New Vehicle Limited Warranty expires, you may still have prorated warranty coverage on your original equipment tires by the tire manufacturer. Contact your GM dealer or the tire manufacturer of Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

8 New Vehicle Limited Warranty Tire Companies

Company Website Toll-Free Number Bridgestone Americas Tire www.bridgestonetire.com 1-800-356-4644 Operations, LLC Continental/General www.generaltire.com 1-800-847-3349 www.continentaltire.com 1-800-847-3349 Goodyear/Dunlop www.goodyeartires.com 1-800-321-2136 www.dunloptires.com Michelin/Uniroyal/Goodrich www.michelinman.com 1-800-847-3435 Hankook www.hankooktireusa.com 1-877-740-7000 (East) 1-800-426-8252 (West) Kumho www.kumhousa.com 1-800-445-8646 Pirelli www.us.pirelli.com 1-800-747-3554 Maxxis www.maxxis.com 1-866-509-7067

When a tire is removed from service The tire manufacturer's limited merchantability. The tire due to a covered warranty condition warranty program, which can be manufacturers expressly disclaim under a tire manufacturer's limited obtained by calling or visiting the liability for indirect, special, warranty program, you may be tire manufacturer's website or any incidental, or consequential eligible for a tire replacement or a authorized dealer, is in lieu of all damages, lost profit, loss of comparable new tire on a prorated other remedies or warranties, business, loss of goodwill, loss of basis. expressed or implied, arising by law reputation, punitive or any other or otherwise, including fitness for a damage, cost, or loss of any kind.* particular purpose or Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

New Vehicle Limited Warranty 9 *Some states do not allow the GM Dealer Accessory Warranty of Corrosion: Body sheet metal exclusion or limitation of incidental 12 months from the date of panels are covered against rust for or consequential damages, so the purchase, parts only. 3 years or 36,000 miles, whichever above limitations or exclusion may GM Licensed and Integrated comes first. not apply to you. Business Partner (IBP) Accessories Rust-Through: Any body sheet Accessory Coverages are covered under the metal panel that rusts through, an accessory-specific manufacturer's actual hole in the sheet metal, is Most GM parts and accessories warranty and are not warranted by covered for up to 6 years or sold and permanently installed on a GM or its dealers. 100,000 miles, whichever comes GM vehicle by a GM Dealer or GM first. approved Accessory / Installer (ADI) prior to delivery will Caution Important: Cosmetic or surface be covered under the applicable corrosion, resulting from stone chips This warranty excludes: portion (Bumper-to-Bumper, or scratches in the paint, for Powertrain, etc.) of the New Vehicle Any communications device that example, is not included in sheet Limited Warranty. In the event GM becomes unusable or unable to metal coverage. accessories are installed after function as intended due to Towing vehicle delivery, or are replaced unavailability of compatible under the New Vehicle Limited wireless service or GPS satellite Towing is covered to the nearest Warranty, they will be covered, parts signals. Chevrolet dealer if your vehicle and labor, for the balance of the cannot be driven because of a applicable portion of the New warranted defect. Sheet Metal Coverage Vehicle Limited Warranty, but in no What Is Not Covered event less than 12 months/ Sheet metal panels are covered unlimited miles. against corrosion and rust-through Tire and Wheel Damage or Wear GM accessories sold over the as follows: Normal tire wear or wear-out is not counter, or those not requiring covered. Tire wear is influenced by installation, will receive the standard many variables such as road conditions, driving styles, vehicle Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

10 New Vehicle Limited Warranty weight, and tire construction. damage caused by the bedliner is driveline, software, or other Uniform tire wear is a normal not covered under the terms of the components after final assembly condition, and is not considered a New Vehicle Limited Warranty. by GM. defect. Road hazard damage such The factory spray in bedliner (RPO . Coverages do not apply if the as punctures, cuts, snags, and CGN) is not covered for a loss of odometer has been breaks resulting from pothole shine and luster or fading. Refer to disconnected, its reading has impact, curb impact, or from other the Owner's Manual for more been altered, or mileage cannot objects is not covered. Tire wear information on spray in bedliner be determined. due to misalignment beyond the maintenance. warranty period is not covered. . Installation of non-GM (General Also, damage from improper Damage Due to Accident, Misuse, Motors) parts inflation, overloading, spinning, as or Alteration . Water or fluid contamination when stuck in mud or snow, tire The New Vehicle Limited Warranty chains, racing, improper mounting . Damage resulting from hail, does not cover damage caused as floods, windstorms, lightning, or dismounting, misuse, negligence, the result of any of the following: alteration, improper repair, accident, and other environmental collision, fire, vandalism, . Collision, fire, theft, freezing, conditions or misapplication is not covered. vandalism, riot, explosion, . Alteration of glass parts by Damage to wheels or tire sidewalls or objects striking the vehicle application of tinting films caused by automatic car washes or . Misuse of the vehicle such as cleaning agents is not covered. Important: This warranty is void on driving over curbs, overloading, vehicles currently or previously titled Damage Due to Bedliners racing, or other . as salvaged, scrapped, junked, Proper vehicle use is discussed or otherwise considered a total loss. Owners of trucks with a bedliner, in the owner manual. whether after-market or factory installed, should expect that with . Alteration, modification, normal operation the bedliner will or tampering to the vehicle, move. This movement may cause including, but not limited to the finish damage. Therefore, any body, chassis, powertrain, Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

New Vehicle Limited Warranty 11 Damage or Corrosion Due to Damage Due to Contaminated, Damage Due to Impact, Use, Environment, Chemical Improper, or Poor Quality Fuel or the Environment Treatments, or Aftermarket Poor fuel quality or incorrect fuel Windshield or glass cracks, chips, Products may cause driveability problems or scratches due to impact are not Damage caused by airborne fallout, such as hesitation, lack of power, covered. Windshield cracks will be rail dust, salt from sea air, salt or stalling, or failure to start. They may covered for the first 12 months, other materials used to control road also degrade functionality of critical regardless of mileage if caused by conditions, chemicals, tree sap, exhaust emissions components defects in material or workmanship. stones, hail, earthquake, water or such as spark plugs, oxygen Lights, lenses, mirrors, paint, grille, flood, windstorm, lightning, the sensors, and the . moldings, and trim are not covered application of chemicals or sealants Damage from poor fuel quality, for cracks, chips, scratches, dents, subsequent to manufacture, etc., is water contamination, or if the dings, and punctures or tears as a not covered. See “Chemical Paint vehicle requires premium fuel, result of impact with other objects or Spotting” under Things to Know operating the vehicle on gasoline road hazards. In addition, cracks, About the New Vehicle Limited with a Pump Octane less than a 91 0 chips, scratches, or other damage Warranty 15. (R+M)/2, may not be covered. to the face of a radio or instrument Damage Due to Insufficient or Prohibited fuels are: cluster from impact or foreign Improper Maintenance containing any methanol, MMT, an objects are not covered. organometallic octane enhancing Damage caused by failure to follow additive, and/or fuels containing Third Party Externally Connected the recommended maintenance more than 15% ethanol in non-Flex Electrical Products schedule intervals and/or failure to Fuel Vehicles (FFV). This warranty does not apply to use or maintain proper fluids, hardware or software of a third party or maintain fluids between Please refer to your owner manual device that is connected to the recommended maintenance under “Fuel,” for additional recommendations, including the use vehicle or its components, even if intervals, fuel, lubricants, integrated or delivered with the of TOP TIER Detergent Gasoline. or refrigerants recommended in the vehicle. GM is not responsible for owner manual is not covered. Additional information can also be found at: www.toptiergas.com/ the quality or accuracy of any index.html. information, or service accessed Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

12 New Vehicle Limited Warranty through or from any third party Maintenance 7,500 miles is considered device or platform. Software All vehicles require periodic maintenance and is not covered as distributed by GM inside or outside maintenance. Maintenance part of the New Vehicle Limited the vehicle (including, but not limited services, such as those detailed in Warranty. Keyless Entry batteries to system software or applications) the owner manual are the owner's (or other remote transmitter/receiver is not covered by this Warranty. GM expense. Vehicle lubrication, batteries) and exterior incandescent does not warrant that connections cleaning, or polishing are not bulbs are covered for up to to, from or through the vehicle will covered. Failure of or damage to 12 months only; any replacement be uninterrupted or error-free. Also, components requiring replacement after 12 months is considered the user should back-up their data or repair due to vehicle use, wear, maintenance and is not covered as and information frequently. GM is exposure, or lack of maintenance is part of the New Vehicle Limited not responsible for any loss or not covered. Warranty. The New Vehicle Limited damage to data or information made Warranty only covers components available in connection with the use Items such as: when replacement or repair of these of the vehicle. In addition, this . Audio System Cleaning components is the result of a defect Warranty does not apply: (a) to in material or workmanship. consumable parts that are designed . Brake Pads/Linings Extra Expenses to diminish over time, unless failure . Clutch Linings has occurred due to a defect in Economic loss or extra expense is materials or workmanship; (b) to . Coolants and Fluids not covered. damage caused by use with another . Filters Examples include: product or service; (c) to damage . Limited Slip Rear Axle Service caused by a third party device or . Inconvenience service (including upgrades and . Tire Rotation . Lodging, meals, or other travel expansions), or (d) to obsolescence . Wheel Alignment/Balance costs or lack of utility due to incompatibility with future versions . Wiper Inserts . Loss of vehicle use of external hardware or software, are covered by the New Vehicle . Payment for loss of time or pay including, but not limited to mobile Limited Warranty for up to devices. 7,500 miles; any replacement after Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

New Vehicle Limited Warranty 13 . State or local taxes required on * Some states do not allow this , Bolt EV, and warranty repairs limitations on how long an implied Malibu Hybrid warranty is . Storage warranty will last or the exclusion or transferable at no cost to any limitation of incidental or subsequent person(s) who assumes Other Terms : This warranty gives consequential damages, so the ownership of the vehicle within the you specific legal rights and you above limitations or exclusions may 8 years or 100,000 miles term. No may also have other rights which not apply to you. deductibles are associated with this vary from state to state. warranty. Chevrolet Volt, Bolt EV, and GM does not authorize any person Malibu Hybrid This warranty is in addition to the to create for it any other obligation express conditions and warranties or liability in connection with these For vehicles sold in the United described previously. The coverage vehicles. Any implied warranty of States, in addition to the and benefits described under "New merchantability or fitness for a Bumper-to-Bumper Coverage Vehicle Limited Warranty" are not particular purpose applicable to described previously, Chevrolet will extended or altered because of this this vehicle is limited in duration warrant certain components for special Hybrid Component to the duration of this written each Chevrolet Volt, and Bolt EV, Warranty. warranty. Performance of repairs and Malibu Hybrid for 8 years or and needed adjustments is the 100,000 miles, whichever comes What Is Covered exclusive remedy under this first, from the original in-service date This warranty covers repairs to written warranty or any implied of the vehicle, against warrantable Hybrid specific component defect warranty. GM shall not be liable repairs to the specific electric related to materials or workmanship for incidental or consequential propulsion components of the occurring during the 8 years or damages, such as, but not limited vehicle. 100,000 miles term for the following: to, lost wages or vehicle rental This warranty is for the Chevrolet Towing expenses, resulting from breach Volt, Bolt EV, and Malibu Hybrid of this written warranty or any vehicles registered and normally During the 8 years or 100,000 miles implied warranty.* operated in the United States. In Hybrid warranty period, towing is addition to the initial owner of the covered to the nearest Chevrolet vehicle, the coverage described in servicing dealer if your vehicle cannot be driven because of a Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

14 New Vehicle Limited Warranty warranted Hybrid specific defect. Repair (If Necessary) Other Electric/Hybrid Components Contact the GM Roadside Chevrolet has a network of certified High Voltage Wiring, Hybrid Assistance Center for towing. Refer dealers who are trained to perform Powertrain and Battery Control to the Owner's Manual for details. repairs on Volt, Bolt EV, and Malibu Modules, Air Compressor Control Drive Motor Battery Coverage Hybrid, if your vehicle needs battery Module (Except Malibu Hybrid), service. Accessory DC Power Control Propulsion Battery Warranty Module, High Voltage Battery Policy (Chevrolet Volt and Bolt EV) Replace (If Necessary) Disconnect Control Module, Drive Like all batteries, the amount of If warranty repair requires Motor Generator Power Invertor energy that the high voltage replacement, the high voltage Module, and Battery Charger “propulsion” battery can store will battery may be replaced with either Control Module are covered for the decrease with time and miles a new or factory refurbished high duration of the Hybrid warranty driven. Depending on use, the voltage battery with an energy period. capacity (kWh storage) level at or battery may degrade as as Regenerative Braking System 10% to as much as 40% of capacity within approximately 10% of that of over the warranty period. If there the original battery at the time of The Brake Modulator Assembly, are questions pertaining to battery warranty repair. used for regenerative braking, is capacity, a dealer service technician Your Electric Propulsion battery covered for the duration of the could determine if the vehicle is warranty replacement may not Hybrid warranty period. within parameters. return your vehicle to an “as new” Electric/Hybrid Drive Unit Hybrid Battery (Malibu Hybrid) condition, but it will make your vehicle fully operational appropriate Electric drive unit assembly electric The hybrid battery and internal to its age and mileage. motors, and all internal components, components, modules, and fan are including the auxiliary fluid pump, covered for the duration of the auxiliary pump controller, electric Hybrid warranty period. motor, and 3-phase cables. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Things to Know About the New Vehicle Limited Warranty 15 Warranty Repairs – components. Examples of the types toll-free telephone numbers are Component Exchanges of components that might be listed under Customer Assistance serviced in this fashion include: Offices 0 35. In the interest of customer engine and transmission satisfaction, GM may offer assemblies, instrument cluster Aftermarket Engine exchange service on some vehicle assemblies, radios, compact disc Performance Enhancement components. This service is players, batteries, and powertrain Products and Modifications intended to reduce the amount of control modules. time your vehicle is not available for Some aftermarket engine use due to repairs. Components Warranty Repairs – Recycled performance products and used in exchange are service Materials modifications promise a way to replacement parts that may be new, increase the and torque remanufactured, or refurbished. Environmental Protection Agency levels of your vehicle’s powertrain. (EPA) guidelines and GM support You should be aware that these Remanufactured parts meet GM the capture, purification, and reuse products may have detrimental approved service part requirements of automotive air conditioning effects on the performance and life and are made from previously used refrigerant gases and engine of the engine, exhaust emission components in a process that coolant. As a result, any repairs GM system, transmission, and involves disassembly, inspection, may make to your vehicle may . The Duramax Diesel cleaning, update of software and involve the installation of purified Engine, Allison Automatic replacement of parts as appropriate, reclaimed refrigerant and coolant. Transmission®, and drivetrain have testing and reassembly. been designed and built to offer Tire Service Refurbished parts meet GM industry leading durability and approved service part requirements Any authorized Chevrolet or tire performance in the most demanding and are previously used parts that dealer for your brand of tires can applications. Engine power are inspected, cleaned, tested, and assist you with tire service. If, after enhancement products may enable repackaged. contacting one of these dealers, you the engine to operate at horsepower need further assistance or you have and torque levels that could All exchange components used questions, contact the Chevrolet damage, create failure, or reduce meet GM standards and are Customer Assistance Center. The the life of the engine, engine warranted the same as new emission system, transmission, and Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

16 Things to Know About the New Vehicle Limited Warranty drivetrain. Damage, failure, Paint, Trim, and Appearance Maintenance and Warranty or reduced life of the engine, Items Service Records transmission, emission system, drivetrain or other vehicle Defects in paint, trim, upholstery, Retain receipts covering components caused by aftermarket or other appearance items are performance of regular engine performance enhancement normally corrected during new maintenance. Receipts can be very products or modifications may not vehicle preparation. If you find any important if a question arises as to be covered under your vehicle paint or appearance concerns, whether a malfunction is caused by warranty. advise your dealer as soon as lack of maintenance or a defect in possible. Your owner manual has material or workmanship. After-Manufacture instructions regarding the care of A “Maintenance Record” is provided “Rustproofing” these items. in the maintenance schedule Your vehicle was designed and built Vehicle Operation and Care section of the owner manual for to resist corrosion. Application of recording services performed. Considering the investment you additional rust-inhibiting materials is have made in your Chevrolet, we The servicing dealer can provide a neither necessary nor required know you will want to operate and copy of any warranty repairs for under the Sheet Metal Coverage. maintain it properly. We urge you to your records. GM makes no recommendations follow the maintenance instructions concerning the usefulness or value Chemical Paint Spotting in your owner manual. of such products. Some weather and atmospheric If you have questions on how to Application of after-manufacture conditions can create a chemical keep your vehicle in good working rustproofing products may create an fallout. Airborne pollutants can fall condition, see your Chevrolet environment which reduces the upon and adhere to painted dealer, the place many customers corrosion resistance built into your surfaces on your vehicle. This choose to have their maintenance vehicle. Repairs to correct damage damage can take two forms: work done. You can rely on your caused by such applications are not blotchy, ring-shaped discolorations, Chevrolet dealer to use the proper covered under your New Vehicle and/or small irregular dark spots parts and repair practices. Limited Warranty. etched into the paint surface. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Things to Know About the New Vehicle Limited Warranty 17 Although no defect in the factory Mileage Extensions : Prior to Warranty Service — Foreign applied paint causes this, Chevrolet delivery, some mileage is put on Countries will repair, at no charge to the your vehicle during testing at the owner, the painted surfaces of new assembly plant, during shipping, Touring Owner Service vehicles damaged by this fallout and while at the dealer facility. The If you are touring in a foreign condition within 12 months or dealer records this mileage on the country and repairs are needed, 12,000 miles of purchase, whichever first page of this warranty booklet at take your vehicle to a GM dealer comes first. delivery. For eligible vehicles, this which sells and services Chevrolet mileage will be added to the Warranty Coverage vehicles. However, if a Chevrolet – mileage limits of the warranty dealer cannot be located, Extensions ensuring that you receive full benefit significantly inconvenienced Time Extensions : The New of the coverage. Mileage extension customers can take their vehicle to Vehicle Limited Warranty will be eligibility: any GM dealer for repairs. extended one day for each day . Applies only to new vehicles Important: Repairs made beyond the first 24 hour period in held exclusively in new vehicle necessary by the use of improper or which your vehicle is at an inventory. dirty fuels and lubricants are not authorized dealer facility for . Does not apply to used vehicles, covered under the warranty. See warranty service. You may be asked your owner manual for additional to show the repair orders to verify GM-owned vehicles, dealer owned used vehicles, or dealer information on fuel requirements the period of time the warranty is to when operating in foreign countries. be extended. Your extension rights demonstrator vehicles. may vary depending on state law. . Does not apply to vehicles with Permanent Relocation more than 1,000 miles on the This warranty applies to GM odometer even though the vehicles registered in the United vehicle may not have been States and normally operated in the registered for license plates. United States. If you have permanently relocated and established household residency in another country, GM may authorize Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

18 Things to Know About the New Vehicle Limited Warranty the performance of repairs under other alterations not issued through such as recreational vehicles, the the warranty authorized for vehicles General Motors will void the installation of any non-GM part, generally sold by GM in that warranty coverage for those cutting, welding, or the country. Contact an authorized GM components that are damaged or disconnecting of original equipment dealer in your country for otherwise affected by the installation vehicle or chassis parts and assistance. of the non-GM part, control module components, extension of the Important: Chevrolet warranty calibration, software modification, , suspension and coverages may be void on and/or other alteration. driveline modifications, and axle Chevrolet vehicles that have been The only exception is that non-GM additions. imported/exported for resale. parts labeled “Certified to EPA Pre-Delivery Service Standards” are covered by the Original Equipment Alterations Federal Emissions Performance Defects in the mechanical, This warranty does not cover any Warranty. electrical, sheet metal, paint, trim, damage or failure resulting from and other components of your modification or alteration to the Recreation Vehicle and Special vehicle may occur at the factory or vehicle's original equipment as Body or Equipment Alterations while it is being transported to the dealer facility. Normally, any defects manufactured or assembled by Installations or alterations to the occurring during assembly are General Motors. Examples of the original equipment vehicle or identified and corrected at the types of alterations that would not chassis, as manufactured and factory during the inspection be covered include cutting, welding, assembled by GM, are not covered process. In addition, dealers inspect or disconnecting of the vehicle's by this warranty. The special body each vehicle before delivery. They original equipment parts and company, assembler, or equipment repair any uncorrected factory components. installer is solely responsible for defects and any transit damage warranties on the body or Additionally, General Motors does detected before the vehicle is equipment and any alterations to not warranty non-GM parts, delivered to you. calibrations, and/or software any of the parts, components, modifications. The use of parts, systems, or assemblies installed by Any defects still present at the time control module calibrations, GM. Examples include, but are not the vehicle is delivered to you are software modifications, and/or any limited to, special body installations, covered by the warranty. If you find Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Things to Know About the New Vehicle Limited Warranty 19 any defects, advise your dealer it left GM's control with all applicable without delay. For further details United States EPA Noise Control concerning any repairs which the Regulations. dealer may have made prior to you This warranty covers this vehicle as taking delivery of your vehicle, ask designed, built, and equipped by your dealer. GM, and is not limited to any Production Changes particular part, component, or system of the vehicle GM and GM dealers reserve the manufactured by GM. Defects in right to make changes in vehicles design or assembly, or in any part, built and/or sold by them at any time component, or vehicle system as without incurring any obligation to manufactured by GM, which, at the make the same or similar changes time it left GM's control, caused on vehicles previously built and/or noise emissions to exceed Federal sold by them. Standards, are covered by this Noise Emissions Warranty for warranty for the life of the vehicle. Light Duty Trucks Over 10,000 Lbs Gross Vehicle Weight Rating (GVWR) Only GM warrants to the first person who purchases this vehicle for purposes other than resale and to each subsequent purchaser of this vehicle, as manufactured by GM, that this vehicle was designed, built, and equipped to conform at the time Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

20 Emission Control Systems Warranty The emission warranty on your . Whether the vehicle conforms to diagnostic device, including vehicle is issued in accordance with or is certified for California emission-related software, the U.S. Federal Clean Air Act. regulations in addition to U.S. whichever comes first. Defects in material or workmanship EPA Federal regulations. . Light Duty Truck equipped with in GM emission parts may also be All vehicles are eligible for Federal Heavy Duty Gasoline Engine covered under the New Vehicle Emissions Control System Warranty and with a Gross Vehicle Weight Limited Warranty Coverage. If the emissions control Rating (GVWR) greater than Bumper-to-Bumper coverage. There label contains language stating the 8,500 lbs. may be additional coverage on GM vehicle conforms to California diesel engine vehicles. In any case, ‐ 5 years or 50,000 miles, regulations, the vehicle is also whichever comes first. the warranty with the broadest eligible for California Emissions coverage applies. Control System Warranty Coverage. . Light Duty Truck equipped with What Is Covered Heavy Duty 6.6L Duramax Federal Emission Control Turbo-Diesel Engine and with a The parts covered under the System Warranty Gross Vehicle Weight emission warranty are listed under Rating (GVWR) greater than Federal Warranty Coverage the “Emission Warranty Parts List” 8,500 lbs. later in this section. . Car or Light Duty Truck with a 5 years or 50,000 miles, Gross Vehicle Weight ‐ whichever comes first. How to Determine the Rating (GVWR) of 8,500 lbs. Applicable Emissions Control or less Federal Emission Defect Warranty System Warranty ‐ 2 years or 24,000 miles and GM warrants to the owner the State and Federal agencies may 8 years or 80,000 miles for the following: require a different emission control catalytic converter, vehicle/ . The vehicle was designed, system warranty depending on: powertrain control module, equipped, and built so as to transmission control module or . Whether the vehicle conforms to conform at the time of sale with other onboard emissions regulations applicable to light applicable regulations of the duty or heavy duty emission Federal Environmental control systems. Protection Agency (EPA). Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Emission Control Systems Warranty 21 . The vehicle is free from defects for proper maintenance and use California Air Resources Board. in materials and workmanship set forth in the owner manual Defects in material or workmanship which cause the vehicle to fail to supplied with your vehicle. in GM emission parts may also be conform with those regulations . The vehicle fails an covered under the New Vehicle during the emission warranty EPA-approved I/M test during Limited Warranty period. the emission warranty period. Bumper-to-Bumper coverage. There Emission-related defects in the may be additional coverage on GM . The failure results, or will result, diesel engine vehicles. In any case, genuine GM parts listed under the in the owner of the vehicle Emission Warranty Parts List, the warranty with the broadest having to bear a penalty or other coverage applies. including related diagnostic costs, sanctions, including the denial of parts, and labor are covered by this the right to use the vehicle, This warranty applies if your vehicle warranty. under local, state, or federal law. meets both of the following requirements: Federal Emission Performance GM warrants that your dealer will Warranty replace, repair, or adjust to GM . Your vehicle is registered in California or other states Some states and/or local specifications, at no charge to you, any of the parts listed under the adopting California emission jurisdictions have established and warranty regulations.* periodic vehicle Inspection and Emission Warranty Parts List 0 24, Maintenance (I/M) programs to which may be necessary to conform . Your vehicle is certified for sale encourage proper maintenance of to the applicable emission in California as indicated on the your vehicle. If an EPA-approved I/ standards. Non-GM parts labeled vehicle's emission control M program is enforced in your area, “Certified to EPA Standards” are information label. you may also be eligible for covered by the Federal Emission * Important: , Emission Performance Warranty Performance Warranty. , Maine, , coverage when all three of the California Emission Control Massachusetts, , New following conditions are met: System Warranty York, , , Rhode . The vehicle has been Island, Vermont, and maintained and operated in This section outlines the emission have California Emissions Warranty accordance with the instructions warranty that GM provides for your coverage. vehicle in accordance with the Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

22 Emission Control Systems Warranty California Transitional Zero vehicle's emission control system ‐ If any emission-related part on Emission Vehicles (TZEV) have may include parts such as the fuel your vehicle is defective, GM extended coverage on all injection system, , will repair or replace it. This is emission-related parts. catalytic converter, and engine your Short-term Emission Note computer. Also included are hoses, Control Systems Defects belts, connectors, and other Warranty. Referred to as PZEV warranty in emission-related assemblies. past model years. . For 7 years or 70,000 miles, Where a warrantable condition whichever comes first: Important: California, Connecticut, exists, GM will repair your vehicle at Maine, Maryland, Massachusetts, ‐ If an emission-related part no cost to you including diagnosis, listed in this booklet specially New Jersey, New York, Oregon, parts, and labor. Rhode Island, and Vermont have noted with coverage for TZEV Emission Warranty Coverage. California Emission Defect and 7 years or 70,000 miles is Emission Performance Warranty defective, GM will repair or Your Rights and Obligations (For Coverage replace it. This is your Vehicles Subject to California Long-term Emission Control For cars and trucks with light duty or Exhaust Emission Standards) Systems Defects Warranty. medium duty emissions: The California Air Resources Board . For 8 years or 80,000 miles, For 3 years or 50,000 miles and General Motors are pleased to . whichever comes first for (5 years or 50,000 miles for explain the emission control system vehicles with a Gross Vehicle Duramax Diesel), whichever warranty on your vehicle. In Weight Rating (GVWR) of comes first: California, new motor vehicles must 8,500 lbs. or less: be designed, built, and equipped to If your vehicle fails a smog ‐ If the catalytic converter, meet the state's stringent anti-smog check inspection, GM will ‐ vehicle powertrain control standards. GM must warrant the make all necessary repairs module, transmission control emission control system on your and adjustments to ensure module, or other onboard vehicle for the periods of time and that your vehicle passes the emissions diagnostic device, mileage listed provided there has inspection. This is your including emission-related been no abuse, neglect, or improper Emission Control System software, is found to be maintenance of your vehicle. Your Performance Warranty. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Emission Control Systems Warranty 23 defective, GM will repair or The applicable warranty period shall repairs should be completed in a replace it under the Federal begin on the date the vehicle is reasonable amount of time, not to Emission Control System delivered to the first retail purchaser exceed 30 days. Warranty. or, if the vehicle is first placed in As the vehicle owner, you should . For 15 years or 150,000 miles, service as a demonstrator or also be aware that GM may deny whichever comes first for a company vehicle prior to sale at warranty coverage if your vehicle or Transitional Zero Emission retail, on the date the vehicle is a part has failed due to abuse, Vehicle (TZEV): placed in such service. neglect, improper or insufficient maintenance, modifications not ‐ If any emission-related part* Owner's Warranty Responsibilities listed in this booklet is approved by GM, or if the defect is As the vehicle owner, you are not emissions-related.. defective, GM will repair or responsible for the performance of replace it. This is your TZEV the scheduled maintenance listed in If you have any questions regarding Emission Control System your owner manual. GM your rights and responsibilities Defects Warranty. recommends that you retain all under these warranties, you should * TZEV Hybrid Batteries and Hybrid maintenance receipts for your contact the Customer Assistance A/C compressor are covered for vehicle, but GM cannot deny Center at 1-800-222-1020. For Bolt 10 years or 150,000 miles, warranty coverage solely for the EV call 1-877-486-5846. For Volt whichever comes first. lack of receipts or for your failure to call 1-877-486-5846 (1-877-4-Volt ensure the performance of all Info) or, in California, write to: Any authorized Chevrolet dealer scheduled maintenance. will, as necessary under these State of California Air Resources warranties, replace, repair, or adjust You are responsible for presenting Board to GM specifications any genuine your vehicle to a GM dealer selling Mobile Source Operations Division GM parts that affect emissions. your vehicle line as soon as a P.O. Box 8001 problem exists. The warranted El Monte, CA 91731-2990 Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

24 Emission Warranty Parts List Emission-related defects in the A/C compressors, which are Oil Pressure Sensor emission parts listed here are covered for 10 years/150,000 miles, Outside Air Temperature Sensor covered under the Emission Control whichever comes first. Oxygen Sensor(s) System Warranty. The terms are Powertrain Control System explained in the Emission Control NOx Sensor(s) Systems Warranty 0 20 under Accelerator Pedal Position Sensor Powertrain Control Module (PCM) ** “Federal Emission Control System Barometric Pressure Sensor Warranty” and the “California Supercharger Inlet Pressure Sensor Emission Control System Warranty.” Camshaft Position Actuator * Thermostat Important: Certain parts may be Camshaft Position Actuator Valve Position Sensor covered beyond these warranties if Communication Gateway Module shown with asterisk(s) as follows: (CGM)** Vehicle Speed Sensor . (*) 7 years/70,000 miles, Coolant Sensor Ignition System whichever comes first, California Camshaft Position Sensor(s) Emission Control System Crankcase Pressure Sensor Warranty coverage. Data Link Connector Crankshaft Position Sensor(s) . (**) 8 years/80,000 miles, Engine Control Module (ECM) ** Glow Plug(s) (Diesel) whichever comes first, Federal Engine Temperature Sensor Glow Plug Controller (Diesel) Emission Control System Warranty coverage for light duty Flex Fuel Sensor Ignition Coil(s) vehicles. (Also applies to Fuel Control Module ** Ignition Control Module California certified light duty Knock Sensor vehicles.) Humidity Sensor All listed parts 15 years/ Intake Air Temperature Sensor Spark Plug Wires 150,000 miles, whichever comes Malfunction Indicator Lamp Spark Plugs first, on California TZEV (NU6) Manifold Absolute Pressure Sensor vehicles registered in a TZEV state except Hybrid batteries and Hybrid Mass Air Flow Sensor Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Emission Warranty Parts List 25 Transmission Controls and HD Duramax Fuel Pressure Intake Manifold Gasket Torque Management Regulator * Intake Manifold Tuning Valve Clutch Solenoids and Switches HD Duramax Fuel Pipes * Supercharger * Control Solenoids and Pressure Fuel Injector Throttle Body Switches Fuel Pressure Regulator Turbocharger * ETRS Shifter/Button Fuel Pressure Sensor Turbocharger Pressure Sensor Internal Mode Switch (IMS) Fuel Pump Power Module Turbocharger Vane Position Park/Neutral Switch Fuel Rail Assembly Sensor * Transmission Control Module ** Fuel Tank Fuel Pump Turbocharger Vane Position Transmission Fluid Temperature Fuel Temperature Sensor Solenoid * Sensor High Pressure Fuel Pump (SIDI) Variable Geometry Turbine (VGT) Transmission Range Control Module Actuators Air Management System (TRCM)** Catalytic Converter System Active Aero Shutters and Controller Transmission Speed Sensors Catalytic Converter(s) * ** Air Cleaner Vehicle Control System Diesel Exhaust Emission Reduction Integrated Chassis Control Air Intake Ducts Fluid (DEF) Tank Module ** (ETRS and Corvette only) Charge Air Cooler * Diesel Exhaust Aftertreatment Vehicle Control Module (VCM) ** Charge Air Cooler Control Actuators and Sensors Fuel Management System Idle Air Control Valve Diesel Particulate Filter (DPF) * AFM Exhaust Valves and Controller Idle Speed Control Motor Exhaust Manifold and Gasket Injection Pump * Intake Air Heater Diesel Direct Fuel Injector and Rail * Intake Manifold (* for diesel only) Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

26 Emission Warranty Parts List Positive Crankcase Ventilation Fuel Tank(s) * Charge Port (PCV) System Fuel Tank Filler Pipe (with restrictor) Charge Port Switches and Sensors Oil Filler Cap Fuel Tank Vapor and Liquid Drive Motor/Generator Control PCV Filter Pressure Sensor Module ** PCV Oil Separator Purge Valve Drive Motors and Resolvers * PCV Valve Start/Stop System Eboost Brake Control Module ** Exhaust Gas Recirculation (EGR) Auxiliary Battery or Ultra Capacitor Electro-Hydraulic Brake Control System Battery Isolator Module ** EGR Bypass Valve Battery Control Module Energy Storage Control Module ** EGR Feed and Delivery Pipes Bi-Directional DC-DC Converter Exhaust Heat Exchanger EGR Temperature Sensor Intelligent Battery Sensor Fuel Fill Door Sensors EGR Valve Multifunction Power Supply High Voltage Battery Contactor EGR Valve Cooler * Converter Hood Switch Evaporative Emission Control Transmission Fluid Accumulator and Hybrid Batteries * System (Gasoline Engines) Solenoid Hybrid Battery Temperature and Canister Hybrid Voltage Sensors Canister Vent Solenoid ACCM Hybrid EVAP Canister Assembly Electronic Leak Check Auxiliary Transmission Fluid Pump Hybrid RESS Thermal Management: Pump (ELCP) Battery Control Module ** Air and Coolant Sensors Fuel Feed and Purge Line Battery Coolant Pumps and Battery Cooling Circuit Cooling Fans Fuel Filler Cap Battery Pack Current Sensor Battery High Voltage Heater Fuel Level Sensor Battery Temperature Sensors Brake Pedal Travel Sensor E-compressor * ** Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Emission Warranty Parts List 27 Power Electronics Fittings results in failure of another part, Coolant Pump Gaskets both will be covered under the Port Valves Emission Control System Warranty. Grommets Rfg. Temperature and Pressure For detailed information concerning Sensors Hoses specific parts covered by these Onboard Charger * ** Housings emission control system warranties, ask your dealer. SGCM Coolant Circuit (fan, Mounting Hardware relay, pump) Replacement Parts Pipes Starter Generator * The emission control systems of Pulleys Starter Generator Control Module ** your vehicle were designed, built, Sealing Devices and tested using genuine GM parts* Starter Generator Drive Belt Springs and the vehicle is certified as being Traction in conformity with applicable federal Module (TPIM) ** Tubes and California emission Wiring and Relays requirements. Accordingly, it is Vehicle Interface Control Module ** recommended that any Wheel Speed Sensor High Voltage Wiring replacement parts used for maintenance or for the repair of Miscellaneous Items Used with Tires (Heavy Duty Applications only emission control systems be new, Above Components and Certain 2 yr/24,000 mile Federal Emission genuine GM parts. Tires are Covered Defect Warranty) The warranty obligations are not Belts Parts specified in your maintenance schedule that require scheduled dependent upon the use of any Boots replacement are covered up to their particular brand of replacement Clamps first replacement interval or the parts. The owner may elect to use applicable emission warranty non-genuine GM parts for Connectors coverage period, whichever comes replacement purposes. Use of Ducts first. If failure of one of these parts replacement parts which are not of Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

28 Emission Warranty Parts List equivalent quality may impair the warranted part or a warranty station If you are in a situation where you effectiveness of emission control is not reasonably available to the are significantly inconvenienced, systems. vehicle owner. and it is necessary to have repairs If other than new, genuine GM parts In a situation where the vehicle performed by other than a Chevrolet are used for maintenance owner is significantly dealer and you believe the repairs replacements or for the repair of inconvenienced, and an authorized are covered by emission warranties, parts affecting emission control, the dealer is not reasonably available, take the replaced parts and your owner should assure himself/herself repairs may be performed at any receipt to a Chevrolet dealer for that such parts are warranted by available service establishment or reimbursement consideration. This their manufacturer to be equivalent by the owner, using any applies to both the Federal to genuine GM parts in performance replacement part. Chevrolet will Emission Defect Warranty and and durability. consider reimbursement for the Federal Emission Performance expense incurred, including Warranty. * “Genuine GM parts,” when used in connection with GM vehicles, diagnosis, not to exceed the Receipts and records covering the means parts manufactured by or for manufacturer's suggested retail performance of regular maintenance GM, designed for use on GM price for all warranted parts or other repairs (such as those vehicles, and distributed by any replaced and labor charges based outlined earlier) should be retained division or of GM. on Chevrolet's recommended time in the event questions arise allowance for the warranty repair concerning maintenance. These Maintenance and Repairs and the geographically appropriate receipts and records should be labor rate. A part not being available transferred to each subsequent Maintenance and repairs can be within 10 days or a repair not being owner. GM will not deny warranty performed by any qualified service completed within 30 days coverage solely on the absence of outlet; however, warranty repairs constitutes a significant maintenance records. However, GM must be performed by an authorized inconvenience. Retain receipts and may deny a warranty claim if a dealer except in a situation where failed parts in order to receive failure to perform scheduled the vehicle owner is significantly compensation for warranty repairs maintenance resulted in the failure inconvenienced and when a reimbursable due to these of a warranty part. situations. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Emission Warranty Parts List 29 Claims Procedure In the event a warranty matter is not handled to your satisfaction, refer to As with the other warranties the Customer Satisfaction covered in this booklet, take your Procedure 0 30. vehicle to any authorized Chevrolet dealer facility to obtain service For further information or to report under the emission warranty. This violations of the Emission Control should be done as soon as possible System Warranty, you may contact after failing an EPA-approved I/M the EPA at: test or a California smog check test, U.S. Environmental Protection or at any time you suspect a defect Agency in a part. Office of Transportation and Air Those repairs qualifying under the Quality warranty will be performed by any Compliance Division, Light-Duty Chevrolet dealer at no charge. Vehicle Group Repairs which do not qualify will be Attn: Warranty Complaints charged to you. You will be notified 2000 Traverwood Drive as to whether or not the repair Ann Arbor, MI 48105 qualifies under the warranty within a Email: [email protected] reasonable time, not to exceed 30 days after receipt of the vehicle For a vehicle subject to the by the dealer, or within the time California Exhaust Emission period required by local or state law. Standards, you may contact the: The only exceptions would be if you State of California Air Resources request or agree to an extension, Board or if a delay results from events Mobile Source Operations Division beyond the control of your dealer or P.O. Box 8001 GM. If you are not so notified, GM El Monte, CA 91731-2990 will provide any required repairs at no charge. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

30 Customer Satisfaction Procedure Your satisfaction and goodwill are 1-877-486-5846 (1-877-4-Volt Info). STEP THREE : Both GM and your important to your dealer and to In Canada, contact GM Customer GM dealer are committed to making Chevrolet. Normally, any concerns Care Center by calling sure you are completely satisfied with the sales transaction or the 1-800-263-3777: English, with your new vehicle. However, operation of your vehicle will be or 1-800-263-7854: French. if you continue to remain unsatisfied resolved by your dealer's sales or We encourage you to call the after following the procedure service departments. Sometimes, toll-free number in order to give outlined in Steps One and Two, you however, despite the best intentions your inquiry prompt attention. can file with the Better Business of all concerned, misunderstandings Have the following information Bureau (BBB) Auto Line Program to can occur. If your concern has not available to give the Customer enforce any additional rights you been resolved to your satisfaction, Assistance Representative: may have. the following steps should be taken: . The Vehicle Identification The BBB Auto Line Program is an STEP ONE : Discuss your Number (VIN). This is available out of court program administered concern with a member of dealer from the vehicle registration or by the Council of Better Business management. Normally, concerns title, or the plate above the top of Bureaus to settle automotive can be quickly resolved at that level. the instrument panel on the disputes regarding vehicle repairs or If the matter has already been driver side, and visible through the interpretation of the New Vehicle reviewed with the sales, service, the windshield. Limited Warranty. Although you may or parts manager, contact the be required to resort to this informal owner of the dealer facility or the . The dealer name and location. dispute resolution program prior to general manager. . The vehicle delivery date and filing a court action, use of the STEP TWO : If after contacting a present mileage. program is free of charge and your member of dealer management, it case will generally be heard within When contacting Chevrolet, 40 days. If you do not agree with appears your concern cannot be remember that your concern will resolved by the dealer without the decision given in your case, you likely be resolved at a dealer's may reject it and proceed with any further help contact the Chevrolet facility. That is why we suggest you Customer Assistance Center by other venue for relief available follow Step One first if you have a to you. calling 1-800-222-1020. For Bolt EV concern. call 1-877-486-5846. For Volt call Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Customer Satisfaction Procedure 31 Contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 3033 Wilson Boulevard Suite 600 Arlington, VA 22201 Telephone: 1-800-955-5100 http://www.bbb.org/council/ programs-services/ dispute-handling-and-resolution/ bbb-auto-line This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. GM reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

32 State Warranty Enforcement Laws Laws in many states permit owners to obtain a replacement vehicle or a refund of the purchase price under certain circumstances. The provisions of these laws vary from state to state. To the extent allowed by state law, GM requires that you first provide us with written notification of any service difficulty you have experienced so that we have an opportunity to make any needed repairs before you are eligible for the remedies provided by these laws. The address for written notification, is in Customer Assistance Offices 0 35. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Warranty Information for California Only 33 California Civil Code Section directly notified GM of the need 1793.2(d) requires that, if GM or its for the repair of the representatives are unable to repair nonconformity. a new to conform to . The same nonconformity has the vehicle's applicable express been subject to repair four or warranties after a reasonable more times by GM or its agents number of attempts, GM shall either AND the buyer has notified GM replace the new motor vehicle or of the need for the repair of the reimburse the buyer the amount nonconformity. paid or payable by the buyer. California Civil Code Section . The vehicle is out of service by 1793.22(b) creates a presumption reason of repair nonconformities that GM has had a reasonable by GM or its agents for a number of attempts to conform the cumulative total of more than vehicle to its applicable express 30 calendar days after delivery warranties if, within 18 months from of the vehicle to the buyer. delivery to the buyer or 18,000 miles NOTICE TO GENERAL MOTORS on the vehicle's odometer, AS REQUIRED ABOVE SHALL BE whichever occurs first, one or more SENT TO THE FOLLOWING of the following occurs: ADDRESS: . The same nonconformity results General Motors LLC in a condition that is likely to P.O. Box 33170 cause death or serious bodily , MI 48232-5170 injury if the vehicle is driven AND the nonconformity has When you make an inquiry, you will been subject to repair two or need to give the year, model, and more times by GM or its agents mileage of your vehicle and AND the buyer or lessee has your VIN. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

34 Special Coverage Adjustment Programs Beyond the Warranty Period Chevrolet is proud of the protection afforded by its warranty coverages. In order to achieve maximum customer satisfaction, there may be times when Chevrolet will establish a special coverage adjustment program to pay all or part of the cost of certain repairs not covered by the warranty or to reimburse certain repair expenses you may have incurred. Check with your Chevrolet dealer or call the Chevrolet Customer Assistance Center to determine whether any special coverage adjustment program is applicable to your vehicle. When you make an inquiry, you will need to give the year, model, and mileage of your vehicle and your VIN. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Customer Assistance Offices 35 Chevrolet encourages customers to Canada call the toll-free telephone number Customer Care Centre, for assistance. However, if you wish CA1-163-005 to write or e-mail Chevrolet, refer to General Motors of Canada the address below. Company United States 1908 Colonel Sam Drive , L1H 8P7 Chevrolet Customer Assistance www.gm.ca Center P.O. Box 33170 1-800-263-3777 (English) Detroit, MI 48232-5170 1-800-263-7854 (French) www.Chevrolet.com 1-800-263-3830 (For Text Telephone devices (TTYs)) 1-800-222-1020 Roadside Assistance: Bolt EV 1–877–486–5846 1-800-268-6800 Volt 1-877-486-5846 (1-877-4-Volt Info) 1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-243-8872 Bolt EV/Volt 1-888-811-1926 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994 Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

36 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf or hard of hearing and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center and Roadside Assistance Center. The TTY for the Chevrolet Customer Assistance Center is: 1-800-833-2438 in the United States 1-800-263-3830 in Canada The TTY for the Chevrolet Roadside Assistance Center is: 1-888-889-2438 in the U.S. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Roadside Assistance Program 37 Chevrolet is proud to offer the response, security, and convenience of Chevrolet's 24-hour Roadside Assistance Program. Roadside Assistance is provided for the duration of the Limited Powertrain Warranty Coverage, with towing coverage extended for the duration of the and hybrid-specific limited warranty periods. Consult your dealer or refer to the owner manual for details. The Chevrolet Roadside Assistance Center can be reached by calling 1-800-CHEV-USA (243-8872), Bolt EV and Volt 1-888-811-1926. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. General Motors and General Motors of Canada Company reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

38 Courtesy Transportation Program If your vehicle requires warranty repairs during the course of your vehicle’s Bumper-to-Bumper Warranty, Limited Powertrain, and/or hybrid-specific warranty, alternate transportation and/or reimbursement of certain transportation expenses may be available under the Courtesy Transportation Program. Several transportation options are available. Consult your dealer or refer to the owner manual for details. Courtesy Transportation is not part of or included in the coverage provided by the New Vehicle Limited Warranty. General Motors and General Motors of Canada Company reserve the right to make any changes or discontinue the Courtesy Transportation program at any time without notification. Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

Chevrolet Protection 39 We’re Behind You On All The administrator is Wesco Insurance Roads Ahead Company, 59 Maiden Lane, 43rd Floor, New York, NY 10038, (866) Chevrolet Protection products can 327-5818, LICENSE #01913). GAP give you the confidence and comfort Coverage is provided by the dealer/ you need to enhance your Chevrolet creditor and administered by AMT ownership experience. From Warranty Corp., (877) 265-1166 Chevrolet Protection Plans to AMT Warranty Corp. and Wesco Chevrolet Pre-Paid Maintenance Insurance Company are Plans, you can find new roads with GM-approved providers but are not a new confidence you can only get related entities of GM or its from Chevrolet Protection products. dealerships. See your dealer for details on how Roadside Assistance Services are you can protect your new Chevrolet provided by Nation Safe Drivers, and have the peace of mind that 800 Yamato Road, Suite 100, Boca comes with knowing you’ll have Raton, FL 33431 (except as coverage with the same name as otherwise noted for your state in the the brand you trust. Terms and Conditions). Check with your Dealer for availability. Information provided is for illustration/summary purposes only; see Terms and Conditions/ GAP Addendum/Pre-Paid Maintenance Agreement for complete details. Vehicle service contract coverage is provided and administered by AMT Warranty Corp., P.O. Box 927, Bedford, TX 76095, (877) 265-1072 (except in , the obligor/provider and Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

40 2 NOTES Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

41 2 NOTES Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

42 2 NOTES Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

43 2 NOTES Chevrolet Limited Warranty and Owner Assistance Information (GMNA- Localizing-U.S-12032189) - 2019 - CRC - 7/27/18

44 2 NOTES 19_CHEV_Limited_Warranty_and_Owners_Assistance_Information_COV_en_US_23295643C_2018JUN13.ai 1 7/16/2018 3:26:47 PM