First Tenants' Open Door to New Life
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Spring 2015 First Tenants’ Open Door To New Life 2 www.hfn.uk.com | 01670 542424 Welcome to the latest issue of Your News Welcome to the spring 2015 edition of Your News. As ever it is crammed with news about your homes and your services. On page 6 you will see the latest news about the council’s review of HfN and the likelihood that the service will soon be delivered directly by the council. On pages 16/17 you will see how you can get more actively involved in HfN. These items have a natural connection. One of the services being delivered by the council is that you, as a tenant, can now relate directly to your landlord, i.e. the council, rather than their agent, HfN. By being involved you will help to inuence the type of housing service you get. There are lots of ways to play a part, and only by taking up the opportunity can you set priorities for how your rent money is spent, and how your services are delivered. We are now moving into an exciting new era for the housing service in Northumberland. The staff at HfN, and the council are determined to make the service the best council delivered service around. With your input and inuence we are condent we can get there. Please join. Best Wishes, Kevin Lowry Managing Director You said: You told us our void properties were standing empty for too long whilst many of you waited on offer You said: You asked us to reduce the for a property. amount of time it takes to complete We did: Introduced a dedicated voids planned maintenance and improvement team who can not only monitor the work. progress of repair work to a property but We did: Reduced our completion time can also advise future tenants on the by half from 180 days to just 90. status of their tenancy. www.hfn.uk.com www.hfn.uk.com 3 Awards, Awards, Awards!!! The awards just keep rolling in for HfN. Our Haltwhistle Integrated Care Facility was named Inspirational Project of the Year at the recent Chartered Institute of Housing’s North East Celebrating the Region Awards. The development also picked up Highly This is the third award the project has won, Commended at the UK Housing Awards in the having also been named Winner of Winners and “Diversifying your Business” category. HfN was Integrated Housing and Care Support winner the only highly commended entry from four at last year’s National Federation of ALMOs others shortlisted. awards. The UK Housing Awards recognise It is the rst scheme of its kind in the UK and outstanding work by housing organisations to provides 12 extra care ats for tenants on its improve the lives of people in their communities ground oor, known as Greenholme Court. On and are organised by the Chartered Institute of the rst oor is Haltwhistle War Memorial Hospital Housing (CIH) and Inside Housing magazine. which offers 15 hospital beds for rehabilitation And our Apprentice Clerical Ofcer Brodie support and care for elderly patients, plus a Minor McHugh, is also in the running to be named Injuries Unit for the wider public. Apprentice of the Year at this year’s Direct Works The scheme was a joint project between Forum awards. Up against apprentices from HfN, Northumberland County Council and around the country Brodie has been working in Northumbria Healthcare NHS Trust. departments across HfN as well as completing an NVQ Level 2 in Business and Administration. The awards will be held in June in Coventry. Tenants Exhibition Tenants were invited to a special exhibition to showcase HfN's £31million Capital Works programme. Now in the fourth year of a ve year programme the work will see almost 1,500 homes scheduled for improvements this year. offer to them, ranging from bathroom suites and This programme will include kitchen and tiles, to new front doors and kitchen units. bathroom replacements, electrical rewires, new The events took place in Blyth and Alnwick heating systems, replacement roof coverings, with almost 300 tenants attending to nd out doors and windows as well as external more about the project. rendering. To see if work is taking place in your area Tenants were able to view the choices on have a look at the table on pages 4 and 5. www.hfn.uk.com www.hfn.uk.com capitalworksimprovements 2015/16 Which areas will have work carried out this year? The information on this chart will give an Alnwick Alnmouth Shillbottle indication of the fourth year (2015/16) of WINDSOR GARDENS 24 1 PEASES GARDENS 2 CHEVIOT ROAD 21 our ve year programme of improvements. ST GEORGES CRESCENT 21 LEE AVENUE Hauxley 11 We will let you know about our plans CLAYPORT GARDENS 36 13 Warkworth for Year Five once they are conrmed. YORK CRESCENT 19 17 KIRKWELL COTTAGES 2 1 WARKWORTH AVENUE 11 VICTORIA CRESCENT 6 6 KEY Periodic Longframlington ST PAULS GARTH 7 Electrical WHITE COTTAGES 9 Rothbury Kitchen Bathroom Windows Doors KING STREET 27 27 Tests CROFT ROAD 1 LOWER BARRASDALE 2 Longhoughton UPPER BARRASDALE 6 SEA VIEW 2 Lesbury Electrical Environmental SYCAMORE AVENUE 57 9 NORTH END 6 HIPSBURN CRESCENT 2 Heating Roofs Walls Works Works HOWLING LANE 1 Harbottle POTTERGATE 6 2 DRAKESTONE VIEW 4 NARROWGATE COURT 1 GREEN BATT 4 4 Embleton TOTALS HOWICK STREET 3 GREYFIELD ESTATE 13 CORNHILL ESTATE 1 845 QUAKERS ROW 4 188 199 101 capital72 worksimprovementsGLOVERS GREEN 2015/16 14 11 66 0 132 83 275 FARRIERS COURT 1 CEDAR GROVE 11 Which areas willMONKHOUSE have TERRACE work carried 1 out this year? HOTSPUR PLACE 6 Seaton Delaval DOVECOTE PLACE 1 The information on this chart will give an Alnwick Alnmouth Shillbottle Holywell RAVENSMEDE 2 indication of capitalthe fourth yearworks (2015/16) ofimprovements 2015/16WINDSOR GARDENS 24 1 PEASES GARDENS 2 CHEVIOT ROAD 21 HOLYWELL DENE ROAD 2 our ve year programme of improvements.RAVENSMEDE COTTAGES 1 ST GEORGES CRESCENT 21 LEE AVENUE HOLYWELL AVENUE 7 TANNERS GARTH 7 Hauxley 11 We will let you know about our plans CLAYPORT GARDENS 36 13 VALLEY ROAD 5 Warkworth for Year FiveWhich once they are conrmed. areas will haveYORK work CRESCENT carried out 19 this 17 year? KIRKWELL COTTAGES 2 1 SEATON CRESCENT 3 Blyth North Area WARKWORTH AVENUE 11 VICTORIA CRESCENT 6 6 New Hartley KEY Hodgsons Road Estate Longframlington The information on this chart will givePeriodic an Alnwick Alnmouth Shillbottle HESTER BUNGALOWS 18 ST PAULS GARTH 7 Kitchen Bathroomindication ofWindows the fourth year (2015/16)Electrical of DURBAN STREET WHITE 7 COTTAGES 9 Rothbury Doors Tests KING STREET WINDSOR GARDENS 24 27 27 1 PEASES GARDENS 2 CHEVIOT ROAD 21 Westbourne Estate our ve year programme of improvements. LABURNUM AVENUE 35 21 CROFT ROAD 1 LOWER BARRASDALEST GEORGES CRESCENT 21 2 Longhoughton LEE AVENUE CHESWICK ROAD 15 HODGSONS ROAD 2 Hauxley 11 We will let you know about our plans UPPER BARRASDALE 6 Lesbury TILLMOUTH AVENUE 13 CLAYPORT GARDENS LILAC 36 AVENUE 13 SEA VIEW 16 2 for Year Five once they are conrmed. 28 KIRKWELL COTTAGES 2 1 Warkworth Electrical Environmental SYCAMORE AVENUEYORK CRESCENT 57 9 19 17 NORTH END 6 HIPSBURN CRESCENT 2 SWARLAND ROAD 13 Heating Roofs Walls COWPEN ROAD 11 14 WARKWORTH AVENUE 11 Works Works HOWLING LANEVICTORIA CRESCENT 1 6 6 ALLERDEAN CLOSE 1 KEY Periodic CRAWFORD STREET Longframlington 12 1 Harbottle 4 www.hfn.uk.com | 01670 542424 POTTERGATE ST PAULS GARTH 6 2 7 MINDRUM WAY 9 Electrical WILLOW AVENUE WHITE 16 COTTAGES 9 DRAKESTONERothbury VIEW 4 Kitchen Bathroom Windows Doors NARROWGATE COURTKING STREET 1 27 27 HALLINGTON DRIVE 17 Cramlington TestsBlyth South Area MILLFIELD GARDENS 8 CROFT ROAD 1 4 4 Longhoughton RYAL CLOSE 10 GREEN BATT LOWER BARRASDALE SYCAMORE AVENUE 2 11 Embleton KEYTOTALS East Cramlington Periodic Benridge Park/Cottingwood Green 10 HOWICK STREETUPPER BARRASDALE 3 6 SEA VIEW 2 Lesbury PERCY COTTAGES WELDON ROAD Electrical 1 BENRIDGE PARK 44 CHESTNUT AVENUE 57 GREYFIELD ESTATE 13 Kitchen BathroomElectrical Windows Doors EnvironmentalCORNHILL ESTATESYCAMORE AVENUE 57 1 9 NORTH END 6 HIPSBURN CRESCENT 2 Blyth Street Estate REEDSWOODHeating CRESCENT845 Roofs WallsTests 19 New Delaval Estate POPLAR AVENUE 17 4 QUAKERS ROW 4 188 Works199 101 72 WorksGLOVERS GREENHOWLING LANE 14 11 1 AVENUE ROAD 5 ALSTON AVENUE 11 DELAVAL CRESCENT 76 1 11 HODGSONS ROAD 21 Harbottle FARRIERS COURTPOTTERGATE 1 6 2 WHEATRIDGE 27 66 0 Mayfield132 Glade83 275 25 HORTON PLACE 16 1 6 DURBAN STREET 3 DRAKESTONE VIEW 4 CEDAR GROVE NARROWGATE COURT 11 1 BOLAM WAY 5 BROWNRIGG DRIVE 11 DELAVAL GARDENS 1 Cowpen Estate Electrical Environmental MONKHOUSE TERRACEGREEN BATT 1 4 4 capitalworksimprovementsLINDEN ROAD 2015/16 1 Heating BARRASFORDRoofs ROAD Walls 17 ETAL ROAD 5 BRIARDALE ROAD 2 Embleton Works TOTALS Works HOTSPUR PLACEHOWICK STREET 6 3 Seghill BRINKBURN AVENUE 2 THE OVAL 75 3 COWPEN ROAD 1 GREYFIELD ESTATE 13 Seaton Delaval DOVECOTE PLACECORNHILL ESTATE 1 1 DENESIDE 8 CAMBO DRIVE 845 12 PARK DRIVE 32 DENEVIEW DRIVE 2 15 QUAKERS ROW 4 Holywell 188 199 101 72 RAVENSMEDE GLOVERS GREEN 2 14 11 Which areas willBLAKETOWN have work 10 carriedCLIFTON out ROAD this year? 1 5 LAVEROCK PLACE 13 DUNSTON PLACE 1 5 HOLYWELL DENE ROAD 2 RAVENSMEDE COTTAGESFARRIERS COURT 1 1 MADDISON GARDENS 13 66 COANWOOD0 DRIVE132 83 2 275 7 ST BEDES ROAD 11 EDENDALE AVENUE 3 HOLYWELL AVENUE 7 TANNERS GARTHCEDAR GROVE 7 11 The information on this chart will giveNORTHCOTT an GARDENS 37 Alnwick COANWOOD BUNGALOWS 2 ST BEDES AlnmouthPLACE 16 2 ShillbottleFERNDALE CLOSE 1 indication of the fourth year (2015/16) of VALLEY ROAD 5 MONKHOUSE TERRACE 1 BURNSIDE CLOSE 11 WINDSOR GARDENS CALLERTON 24 CLOSE 1 28 LAVEROCK HALLPEASES ROAD GARDENS 18 2 TYNEDALECHEVIOT ROAD DRIVE 21 22 our ve year programme of improvements.