IoT Now: ISSN 2397-2793 APRIL/MAY 2017 • VOLUME 7 • ISSUE 2

TALKING HEADS Aeris CTO explains why IoT needs and deserves to have security by design

INSIDE: The Enterprise Buyer's Guide – Which IoT Platform 2017

SECURE IoT SMART ENERGY INDUSTRIAL IoT TRANSPORT IoT GLOBAL NETWORK How to address the New efficiency for living, The new interconnected Connections for a Log on at growing threat. See our working and playing. manufacturing environment. moving industry. www.iotglobalnetwork.com Analyst Report at See our Analyst Report at See our Analyst Report at Read our exclusive Analyst to discover our new portal for www.iot-now.com www.iot-now.com www.iot-now.com Report inside this issue products, services and insight

PLUS: 18 PAGE TRANSPORT INSIGHT REPORT: Unlimit CEO says IoT success in India means focusing on the long tail • HMS Industrial Networks on why it's time to skip the scary stories and focus on what's needed to secure manufacturing IoT • Geolocation in the Port of Barcelona with Actility • AT&T on why IoT platforms must address organisations’ different needs for functionality• Inside Digicel's deployment of Stream Technologies' IoT-X platform with added Starhome Mach technologies in 33 M2M markets • How Vodafone connectivity helps precision manufacturer ensure maximum uptime for machines • News at www.iot-now.com Get to market faster with IoT services

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IoT NOW 10 ANALYST 27 TALKING HEADS REPORT

16 50 SECURITY IoT PLATFORMS INTERVIEW TO WATCH

IN THIS ISSUE 20 CASE STUDY 58 COMPANY PROFILE Inside Actility, Abeeway, Cisco and Stream Technologies and Starhome 4 EDITOR’S COMMENT Tracktio’s geolocation deployment at the Mach’s IoT platform offering Brands should exercise caution when Port of Barcelona, Spain intruding in consumers’ smart homes 59 CASE STUDY 22 CASE STUDY Inside Digicel’s deployment of an IoT How precision agriculture is being 5 COMPANY NEWS platform in 33 M2M markets transformed by IoT-enabled capabilities Software AG buys Cumulocity, GlobalTop GNSS assets sold to Sierra Wireless, 24 CASE STUDY 61 COMPANY PROFILE Actility raises US$75m Why flexible and reliable data networking Actility’s IoT platform proposition is vital for one telemetry provider 6 MARKET NEWS 62 INTERVIEW AT&T launches three new Partner 27 IoT NOW INSIGHT REPORT Nokia’s Marc Jadoul discusses the Exchange IoT resources for solutions – TRANSPORTATION company’s IMPACT IoT platform providers, Navigant says more than 250 In the latest of an ongoing series of smart city projects now exist specially-commissioned, independent, 64 CASE STUDY analyst-written Insight Reports, Rickard How New Zealand broadband provider 7 PRODUCT NEWS Andersson, a senior analyst at Berg Insight, Chorus has used a horizontal IoT Hapag-Lloyd commits to Inmarsat Fleet explores how the Internet of Transportation platform to drive workforce productivity Xpress, Ctrack launches bespoke tracking Things expands the addressable market solution for express delivery fleets for fleet management. This section also 66 COMPANY PROFILE contains three executive interviews Vodafone Group’s IoT platform offering 8 THE CONTRACT HOT LIST detailed on p29 A round up of the latest Internet of 67 CASE STUDY Things contracts 45 THE ENTERPRISE BUYER’S GUIDE Inside Feintool’s deployment of IoT – WHICH IoT PLATFORM 2017 connectivity to eliminate manufacturing 9 PEOPLE NEWS IoT Now publishes it’s first Enterprise downtime for customers Stone joins Everynet board, McPhillips Buyer’s Guide which explores how to heads to Pangea, DigitalRoute hires select the right IoT platform for your 69 COMPANY PROFILE Lopresti to lead Americas and Renesas deployment Cumulocity’s IoT platform profiled Electronics America announces new US operations president 47 GUIDE INTRODUCTION 70 CASE STUDY Beecham Research’s Robin Duke- Compressor manufacturer uses IoT 10 TALKING HEADS Woolley examines the new role of IoT platform to perform condition monitoring Aeris’ Syed Hosain tells IoT Now why IoT platforms and how organisations can offerings should be secured at the design make a final choice 72 IoT PLATFORMS stage instead of attempting to add security 50 IoT PLATFORMS TO WATCH George Malim explores the core to systems once they’re in deployment Beecham Research’s Saverio Romeo, attributes of IoT platforms assesses which of the current crop of IoT 14 SECURITY platforms are best meeting 75 COMPANY PROFILE George Malim accepts that total security organisations’ needs Wind River’s approach to IoT platforms can’t be achieved but goes in search of the balance between risks, costs and 52 INTERVIEW 76 DEVICE MANAGEMENT liabilities Mobeen Khan, the associate vice Why device management matters in IoT president of IoT Solutions at AT&T, 16 INTERVIEW explains why IoT platforms must be able 78 IoT DEVICE PLATFORMS Tom McKinney warns the security hype to operate at a variety of different levels should not detract from organisations’ Jeremy Cowan reports on Accenture’s efforts to deploy practical security 56 CASE STUDY creation of IoT device platforms measures How the City of Holland used the AT&T IoT Starter Kit to enhance its Snow Melt system

Cover Sponsor: Aeris is a technology partner with a proven history of helping companies unlock the value of IoT. For more than a decade, the company has powered critical projects for some of the most demanding customers of IoT services today. Aeris strives to fundamentally improve their businesses by dramatically reducing costs, accelerating time-to-market and enabling new revenue streams. Built from the ground up for IoT and road tested at scale, Aeris IoT Services are based on the broadest technology stack in the industry, spanning connectivity up to vertical solutions. As veterans of the industry, Aeris knows that implementing an IoT solution can be complex and the company prides itself on making it simpler.

Visit www.aeris.com or follow Aeris on Twitter @AerisM2M to learn how it can inspire you to create new business models and to participate in the revolution of the Internet of Things.

IoT Now - April / May 2017 3 COMMENT

Be careful what you wish for or someone might end up telling whoppers

Smart home speakers such as ’s Alexa and Google Home appear to EDITORIAL ADVISORS offer useful functionality for consumers but early attempts by advertisers to insert their marketing messages into such personal assistants could be opening up opportunities not to sell to potential customers but to irritate them in their homes, with the possibility of a serious consumer backlash

Burger King in the US recently deployed a Google Home now appears to have television advertisement designed to trigger addressed the Whopper trigger so its

Google Home smart speakers with the phrase: devices no longer respond to the advert but Erik Brenneis, “OK Google, what is the Whopper burger?” smart speaker users are now faced with an Vodafone The clip was made to prompt the speaker to era in which the media they consume can read out a description of the chain’s Whopper affect their interactions with their digital burger taken from its Wikipedia entry. Aside assistants. Equally, brands will have to figure from the obvious intrusion into personal out the potential for the audio of their space this form of advertising constitutes, it adverts to impact their users. Robin Duke- also is a contravention of Wikipedia policy, Woolley, CEO, which does not approve of organisations Not all interactions are positive and some Beecham using it for overt marketing activity. In could lead to whoppers – a UK colloquialism Research addition, and most importantly, Wikipedia for lies – to be told about a brand. The can be edited by anyone so even though the upside here, in any case, isn’t clear for Burger Burger King advert may direct Google Home King and it appears to be a case of using to read the entry, it can be changed. new technology for the sake of doing Andrew Parker, project marketing something new. Inevitably we will see more director, This could be done maliciously by rivals or of this as IoT continues to penetrate the Connected Living, simply by annoyed consumers and Burger consumer world but let’s hope organisations GSMA King would have little recourse other than to can learn quickly and refrain from marketing engage in an editing war. Journalists from to us in our homes by causing Wikipedia The Verge quickly modified the Whopper entries to be read out spontaneously. entry on Wikipedia and Google Home began speaking the updated text only minutes later. Enjoy the magazine! Gert Pauwels, M2M marketing “Smart speakers keep getting triggered by director, Orange accident,” the devices said in response to the George Malim Business trigger phrase.

Contributors in this issue of IoT Now Robert We are always proud to bring you the best writers and commentators in M2M and IoT. Brunbäck, CMO, In this issue they include: Connexion

Robin Duke-Woolley, Rickard Andersson, Saverio Romeo, CEO, Beecham senior analyst at principal analyst Research Berg Insight at Beecham Aileen Smith, Research head of Ecosystem Development, Huawei Technologies MANAGING EDITOR BUSINESS DEVELOPMENT PUBLISHED BY George Malim DIRECTOR WeKnow Media Ltd. Suite 138, Tel: +44 (0) 1225 319566 Cherisse Jameson 70 Churchill Square, Kings Hill, [email protected] Tel: +44 (0) 1732 807410 West Malling, Kent ME19 4YU, UK [email protected] Tel: +44 (0) 1732 807411 David Taylor, EDITORIAL DIRECTOR & PUBLISHER managing Jeremy Cowan DIRECTOR OF STRATEGIC DISTRIBUTION director, M2M, Tel: +44 (0) 1420 588638 PLANNING UK Postings Ltd Telefónica UK [email protected] Charlie Bisnar Tel: +44 (0) 8456 444137 Tel: +44 (0) 1732 807411 DIGITAL SERVICES DIRECTOR [email protected] Nathalie Millar Tel: +44 (0) 1732 808690 DESIGN [email protected] Jason Appleby Ark Design Consultancy Ltd Bill Zujewski, Tel: +44 (0) 1787 881623 SVP, IoT Marketing & IoT Now is distributed free to selected named individuals worldwide who meet the Publisher's terms All rights reserved. No part Strategy, PTC of Circulation Control. If you would like to apply for a regular free copy supplied at the Publisher's of this publication may be discretion visit www.iot-now.com If you do not qualify for a free subscription, paid subscriptions can copied, stored, published be obtained. Subscriptions for 5 issues per year cost £125.00 worldwide (or US$210 / €160) including © WeKnow Media Ltd 2017 or in any way reproduced without the prior written post and packing. consent of the Publisher.

4 IoT Now - April / May 2017 COMPANY NEWS

Software AG acquires Cumulocity for undisclosed sum to extend its IoT technology leadership NEWS IN BRIEF Software AG has IoT Cloud Platform into its Digital announced the Business Platform software portfolio. acquisition of The combination of the Digital Business Sierra Wireless acquires GNSS Cumulocity GmbH, Platform and Cumulocity’s Application embedded module assets of based in Dusseldorf, and Device Management technology GlobalTop Technology Germany. Cumulocity reduces the complexity of IoT and develops systems for allows the scalable and flexible Sierra Wireless, a provider of fully the Internet of Things management of networks of millions of integrated device-to-cloud solutions (IoT), offering devices, say the companies. for the Internet of Things (IoT), Bernd Gross, connectivity for announced it has completed the Cumulocity networked digital “The Internet of Things and Industry 4.0 acquisition of substantially all of the devices and sensors through a cloud- are central growth markets for Software assets of GlobalTop Technology’s hosted IoT device management and AG and for the entire technology Global Navigation Satellite System application enablement platform. sector,” said Karl-Heinz Streibich, the (GNSS) embedded module business chief executive officer of Software AG. for a total cash consideration of Embedding Cumulocity’s IoT solutions “With the acquisition of Cumulocity, we approximately US$3.2m, subject to into Software AG’s portfolio will allow are strengthening our technological working capital adjustments. enterprises to integrate their IT market leadership and facilitating our applications with operational IoT customers’ access to the Internet of GlobalTop’s GNSS embedded module devices – providing maximum ease of Things. They benefit from an expanded, portfolio will become part of the Sierra use, flexibility and ultimately business holistic product portfolio that combines Wireless OEM Solutions product line, value, the companies claim. the data from physical sensors with and the GNSS staff from GlobalTop will innovative, analytical software solutions.” join Sierra Wireless. GlobalTop’s GNSS For Software AG, the acquisition of products generated approximately Cumulocity is a further step in the Bernd Gross, the chief executive officer US$5m in revenue during the last 12 expansion of its technology capabilities of Cumulocity, added: “The successful months, and the business is in the IoT area, following the acquisition cooperation between Software AG and approximately breakeven. of the company Cumulocity started in 2015 in the Zementis in December 2016. Financial context of a strategic IoT partnership – “With a wide array of modules and details of the transaction were not the merger is a next logical step. We are established sales channels, as well as a disclosed. convinced that we will be able to proven engineering team, we believe accelerate our success story as part of that the GlobalTop GNSS business is an The deal follows a strategic partnership Software AG. Especially our partners important addition to Sierra Wireless,” established two years ago in which and customers will benefit from the said Dan Schieler, senior vice president Software AG embedded Cumulocity’s merger of both companies.” and general manager, OEM Solutions, Sierra Wireless.

Actility raises US$75m in Series D funds to speed industrial IoT solutions globally, adds new backers Connected car services vendor Bright Box expands into Europe Actility, a subscribed capital raising, which was Bright Box, a vendor of connected provider of Low achieved by the company without vehicle services, is expanding into Power Wide Area involving banks. Europe. The company recently Networks established an office in Budapest, (LPWAN) for the Since the 2015 Series C financing, Actility Hungary. It plans to offer full support Internet of Things has developed further global IoT solutions to its European customers and (IoT), has based on LoRaWAN, a dedicated radio partners and has employed an successfully network protocol for the IoT, co-invented operations manager, Alpár Demeny, completed its by the company. Today, the company’s for the Budapest office. Series D funding ThingPark platform is powering most Mike Mulica, Actility round. The national and large-scale LPWA rollouts Demeny’s role will be to build and company has worldwide, Actility claims. integrate into the current international raised US$75 million to enhance its IoT Bright Box operations a solutions portfolio. “This fundraising will enable us to grow multidisciplinary organisation in our IoT technology and ecosystem Budapest serving European The company’s expansion will focus on platform faster to meet the needs of customers. This will start from enabling industrial IoT solutions in key service providers, solution providers and efficient product support and verticals: logistics and supply chain, enterprises in large industry verticals, for maintenance, through the new smart buildings, and energy and utilities. example rolling out our disruptive global customised product development unit In the first closing, Creadev, Bosch and location and tracking service more ending with core platform product Inmarsat are among the new investors, quickly,” explained Mike Mulica, the chief development and research. alongside existing investors such as executive of Actility. “It will also allow us Idinvest, Bpifrance, Ginko Ventures, to accelerate our strategy for the US, Robert Schuessler, the vice president KPN, Orange Digital Ventures, and build strength in China. And, last for Europe, who is responsible for the Swisscom and Foxconn. A second but by no means least, it will enable us company’s sales and business closing later this month will see to look at strategic acquisitions to development, will be managing all additional strategic investors joining the broaden our technology portfolio and aspects of the European business company in support of this over- cement our leadership in LPWA.” with Demeny.

IoT Now - April / May 2017 5 MARKET NEWS

NEWS IN BRIEF

More than 250 smart city projects exist in 178 cities worldwide, says Navigant AT&T offers solution providers new resources to According to a new report from tap IoT potential with its Partner Exchange Navigant Research, there are more than 250 smart city projects from 178 AT&T Partner collaborated with Infusion Partners, LLC cities around the world, and the majority Exchange has to create the IoT Readiness Assessment focus on government and energy launched a to help solution providers understand initiatives, followed by transportation, collection of where to begin when developing an IoT buildings, and water goals. three new offering. The survey evaluates a solution Internet of providers’ market focus, investment level, “Leading cities are looking at how they Things (IoT) offer strategy and business plan to assess can build on their initial investment in resources, their IoT readiness and identify potential open data and the data feeds being designed to areas for IoT growth. provided by Internet of Things make it easier applications,” said Christina Jung, a for solution research analyst at Navigant Research. AT&T IoT Starter Kit providers to “Cities are moving beyond the Lastly, the AT&T IoT Starter Kit is available navigate the publication of government open data to AT&T Partner Exchange solution possibilities of policies to the exploitation of a wide providers and offers them hands-on Sue Galvanek, AT&T IoT with their range of data sources and the Partner Exchange experience to rapidly prototype their own customers. establishment of city platforms for IoT solution. The all-in-one kit comes ready information sharing and use of with the tools and services to trial new The tools are: analytics.” offers in order to meet customer needs. A Channel Executive’s Guide to IoT In addition, as sensor technology Solution providers can build new revenue “IoT is already connecting manufacturing improves and costs decrease, smart streams with IoT by uncovering and equipment, health monitors, vehicle fleets city technologies are becoming addressing customer needs. A Channel and much more to the internet,” said Sue more efficient, higher performing, Executive’s Guide to IoT offers them Galvanek, the vice president of marketing, and cheaper than ever before, insight into current and emerging trends pricing and product solutions at AT&T according to the report. All told, the and guidance on how to prepare their Partner Exchange. “Last year, AT&T global market for smart city own IoT strategy. It outlines IoT building Partner Exchange launched our IoT solutions and services is expected to blocks, success stories and resources platform, AT&T Control Centre, to the grow from $40.1 billion in 2017 to available to help them succeed. channel. We’re building on that success $97.9 billion in 2026, said the firm. by bringing the right blend of products, IoT Readiness Assessment tools and resources to help solution AT&T Partner Exchange has also providers unlock the full potential of IoT.” UK initiates 5*StarS automotive cyber security consortium

Greg Clark MP, the UK’s Secretary of Installed base of fleet management systems in State for Business, Energy & Industrial Strategy, has given the green light to South Africa to reach 1.9 million units by 2021 5*StarS as part of the national strategy to establish the UK as a According to a new research report from market shares global centre for the development, the IoT analyst firm Berg Insight, the on the South testing and commercialisation of number of active fleet management African fleet Connected Autonomous Vehicles. systems deployed in commercial vehicle management fleets in South Africa reached an market so far,” 5*StarS, which brings together estimated 1.1 million in Q4-2016. said Rickard partners including HORIBA MIRA, Andersson, a Ricardo, Roke, Thatcham Research Growing at a compound annual growth senior analyst at and Axillium Research, will receive rate (CAGR) of 12.6%, this number is Berg Insight, grant funding from the UK’s expected to reach 1.9 million by 2021. The pointing out that innovation agency, Innovate UK, to market is dominated by a group of TomTom launch the ‘Automotive Cyber aftermarket telematics players including Telematics, Security through Assurance’ project. Cartrack, MiX Telematics, Ctrack, Altech Pointer The project will address the increased Netstar and Tracker which are all Telocation and headquartered in South Africa and have Geotab are all Rickard Andersson, threat from cyber security with the Berg Insight proliferation of connected and installed bases of more than 100,000 fleet examples of autonomous road vehicles. management units each on the domestic international providers that are active in market. These top-five players together the country. “The race for developing connected represent as much as two thirds of the and autonomous vehicles is total number of active fleet management “Most other foreign vendors have more accelerating and as a Government we systems in use in the country today. limited presence and many renowned are determined to build on our international players have not yet entered strengths and ensure the UK is at the “Foreign telematics players have generally South Africa at all,” added Andersson. forefront of this revolution,” said Clark. not managed to achieve any top-ranking

6 IoT Now - April / May 2017 PRODUCT NEWS

Bespoke’ tracking solution for express delivery fleets TESIC-SE secure launched by Ctrack to go beyond COTS telematics element launched by Tiempo Secure Ctrack, an Inseego company, has that incorporates enhanced features and launched a vehicle tracking solution benefits, which off-the-shelf telematics Tiempo Secure’s aimed specifically at the courier and systems do not provide,” explained John new TESIC-SE express delivery marketplace. Ctrack Wisdom, the European managing director secure element, Courier has been developed to help tackle of Ctrack. “There are many 1,000s of based on the some of the most common and difficult delivery vehicles in UK and mainland company’s challenges facing businesses in this Europe that are fitted with our patented demanding industry sector, with particular technology, so we have used this asynchronous focus on security, driving behaviour and experience to develop a solution that design operational visibility. addresses many of the day-to-day technology, aims operational issues confronting the industry.” to bring the There have been numerous instances advantages of where thieves have targeted vehicles left Ctrack Courier features a high-pitched Serge Maginot, security, speed unattended while a delivery is made, with siren that will sound in the event of any Tiempo Secure and ultra low the vehicle keys in the ignition and the unauthorised opening of doors while the power consumption of engine running. With multi-drop delivery engine is running, including the rear and asynchronous architecture to the vehicles increasingly at risk when they are side loading doors. Meanwhile, booming Internet of Things (IoT) stationary, Ctrack Courier has been notifications will automatically alert the security market. designed to better protect vans and their control room of an issue. The Ctrack valuable cargo. software can then be used to immobilise Designed with the security the vehicle remotely in the event of a requirements of IoT markets in “We are offering a bespoke solution for theft or hijacking, which once activated mind, the TESIC-SE secure courier and express delivery operators will also trigger the siren. element family is built upon Tiempo’s patented fully asynchronous design Inmarsat Maritime secures Fleet Xpress technology, which combines commitment from Hapag-Lloyd high security and high speed with ultra low power Inmarsat Maritime, a provider of global consumption. The Tiempo mobile satellite communications services, TESIC-SE family is to be used as has signed a five-year contract with a hardware secure element in an Hapag-Lloyd to migrate all ships directly IoT object architecture. It managed by the shipping line to services incorporates all the needed enabled for Fleet Xpress. security functions such as secure secret storage/file system, Hapag-Lloyd, the sixth largest container secure over the air (OTA) shipping operator in the world by Twenty firmware update, and Foot Equivalent Unit (TEU) capacity, will Hapag-Lloyd ships to migrate to Fleet Xpress cryptography systems including transition all existing ships that it enabled services an ECC hardware accelerator manages in-house from Inmarsat transition commitment to Fleet Xpress and an AES hardware FleetBroadband services to Fleet Xpress. coincides with the expiry of a service accelerator supporting The agreement also covers five 10,500 contract based on FleetBroadband with encryption and decryption up to TEU vessels which are the company’s VSAT back-up via Ku-band. The new 256 bits. latest new builds. agreement reflects the ship owner’s requirement for a fully managed migration Serge Maginot, the chief Launched in 2016, Fleet Xpress sets a new to high-speed broadband and support it executive of Tiempo, said: “With standard in maritime communications. can trust from a single service provider. the Tiempo TESIC-SE family we The service enhances vessel efficiency, bring a complete offer to tackle crew welfare and safety, and facilitates “IT integration of our fleet has grown all market segments from IoT to ‘connected ship’ applications by delivering rapidly and will further develop. As a banking. The efficiency and the highest levels of reliable high-speed consequence Hapag-Lloyd has to ensure robustness of our asynchronous broadband connectivity available from a that the ship-to-shore connectivity not architecture ensures all our single supplier on a global scale. only supports the increasing demand, customers will benefit from but is also future proof,” said Jens Habler, design advantages in terms of Hapag-Lloyd has been an Inmarsat the head of Hapag-Lloyd IT operations security, ultra low power customer for more than a decade, and the management. consumption and speed.”

NXP unveils advanced TSN-enabled SoC for Industrial IoT NXP Semiconductors, a worldwide solutions for Industry 4.0, they must The LS1028A builds on NXP’s provider of advanced connectivity converge the operations technology Layerscape family of SoCs while solutions, has announced its newest (OT) domain with their information adding significant capabilities, QorIQ Layerscape system-on-chip technology (IT) infrastructure. including upgraded 64-bit ARM (SoC), the LS1028A, integrating Time- However, OT networks require Cortex v8 processor cores, an Sensitive Networking (TSN) guaranteed and timely delivery of integrated 3D GPU and LCD controller, capabilities based on the IEEE 802.1 packets, not the typical best-effort a four-port TSN switch and two standards. As industrial OEMs design approach used in IT networks today. separate TSN Ethernet controllers.

IoT Now - April / May 2017 7 THE CONTRACT HOT LIST

IoT Now April/May 2017 It's free to be included in The Contract Hot List, which shows the companies announcing recent contract wins, acquisitions or deployments. Email your contract details to us now, marked "Hot List" at

Vendor/Partners Client, Country Product / Service (Duration & Value) Awarded

Altair Semiconductor Queclink, USA Low power Cat-1 chipset selected for on-board vehicle immobiliser 4.17 AT&T Zwyie, USA AT&T selected to provide connectivity for Zwyie’s cardiac health remote monitoring system 2.17 Cisco Jasper Three Group, global Partnership agreed under which Three Group enterprise customers will be able to use Cisco Jasper’s Control Centre, connectivity management platform to launch IoT services 3.17 Cloudera Shoppermotion, Spain Cloudera ML and advanced analytics platform used to create real-time IoT mapping while analytics shows consumers’ in-store journeys 4.17 Cyan Connode Innologix Consulting, India US$150,000 deal to supply head-end server software licences and annual maintenance contract for smart metering software project 4.17 Deutsche Telekom Kaeser, Germany Project to connect 4,000 technical service carrying cases to the cloud with the support of T-Systems 4.17 Gemalto Softbank, Japan Gemalto selected as partner for on-demand connectivity for consumer and industrial IoT connectivity and deployment of value-added apps and services 4.17 IBM Watson SNCF, France Deal for French national rail company to use IBM Watson IoT on IBM cloud to connect entire rail system 2.17 Imagination Unitec, Brazil Imagination MIPS M-class CPU licensed as a controller for a chip targeting smart cities 3.17 Technologies Inmarsat Hapag-Lloyd, global Five-year contract agreed to migrate all Hapag-Lloyd ships to services enabled for Inmarsat’s FleetXpress communications system 3.17 Oberthur Huawei, global Oberthur Technologies’ DakOTa v4.0 embedded SIM (eSIM) selected for Huawei Watch2 4.17 Technologies PodsystemM2M Wyssen Avalanche PodsystemM2M Best Signal multi-network SIMs selected to provide connectivity for Wyssen’s avalanche Control, Switzerland control towers 3.17 PTC and Servicemax Varian Medical, USA Deployment of field service system to support manufacturer of integrated cancer therapy systems 4.17 Semtech Eddy Home, Canada Selection of LoRa devices and wireless RF technology by residential water technologies manufacturer 4.17 Semtech Maxtrack, UK Semtech LoRa technology integrated into vehicle tracking system 4.17 Sierra Wireless Nauto, North America Sierra Wireless 4G LTE Cat-1 modules selected by Nauto for artificial intelligence-powered car network 2.17 Teleena Transavia, global Deal agreed for global data connectivity 2.17 Trustonic CK Telecom, China Trustonic Trusted Execution Environment (TEE) selected to enhance device security 4.17 Trustonic Shenzhen Sang Fei Trustonic TEE chosen to be integrated into devices to enhance security and privacy, complying with Consumer Communication, Google’s security requirements for devices that use Android M or above China 4.17 United Office Domino’s Pizza, USA Three further top tier Domino’s franchises add United Office’s IoT Operations Performance Suite, TCNOPS, to enhance food safety compliance and inventory management 4.17 Vodafone Amscreen, UK Extension of partnership with 36 month agreement under which Vodafone will collaborate with digital screens manufacturer as it develops smart city solutions 4.17

CyanConnode wins US$150,000 order for smart metering software licences from India’s Innologix Consulting

CyanConnode, a provider of narrowband John Cronin, CyanConnode executive chairman, commented: radio mesh networks, has received a “This contract win with Innologix further demonstrates the purchase order for approximately success of the company’s scalable business model as well as $150,000 from Innologix Consulting in the strength of its smart metering ecosystem in India. Through John Cronin, CyanConnode India for its smart metering software. our collaborative approach, and commitment to transferring skills and experience to our partners in-country, Innologix is a systems integrator focused on smart metering CyanConnode’s communication platform is an enabling within India. It will integrate CyanConnode’s software into its technology that delivers cost-effective solutions designed for own cloud-based innovative energy management solutions to the utility sector in India.” create a platform to capture and store meter data to assure utilities they are charging correctly. According to Atul Agrawal, the chief executive and founder at Innologix Consulting: “When we established Innologix, we were The smart meters for the Innologix solution will use clear that we would focus on providing a CyanConnode’s communications module and data service, delivering the latest energy management technology concentrator units, which will be sourced from one of the without the investment in infrastructure or the running costs Company’s existing local partners. The purchase order is required to host and manage a system in-house. Working with for CyanConnode Head End Server software licences, and CyanConnode’s partner ecosystem, we are delighted to have includes an annual maintenance contract, which will both secured our first major customer order for smart metering as a provide a recurring revenue stream following successful managed service. The contract for software licences together installation of the software on the Innologix cloud-based with smart grid hardware will provide our customers with a platform. cost-effective, end-to-end solution.”

8 IoT Now - April / May 2017 PEOPLE NEWS

Christopher Stone joins Partners and more recently as head of technology and the genuine needs of Everynet board of directors as Telefónica’s IoT Authorised Distributor service providers in both domestic and Channel. international markets. new chairman McPhillips joins Pangea as sales director “I am delighted to join a highly Everynet, a low power, wider area across the group and will have a key respected, established yet still growing (LPWA) network company that aims to influence in supporting the rapid software company whose technology – help businesses quickly, easily and cost- growth seen to date. in light of market trends including effectively deploy and scale IoT virtualisation and digitisation – is solutions, has announced Christopher Dan Cunliffe, the managing director of becoming more and more central to the Stone as the new chairman of its board Pangea, said: “We are at a point within CSP’s success,” said Lopresti. of directors. the IoT market opportunity, where “Significant opportunities lie ahead for exponential growth for our partners is DigitalRoute and it is exciting to be part Stone brings a wealth of experience upon us. Bernie’s understanding of the of an organisation being adapted to scaling up businesses to become strong IoT market as well as his unprecedented specifically respond to them.” global enterprises. He led the record in working with partners will be transformation of Northgate a key driver in strategising and creating Johan Bergh, the chief executive officer Information Solutions (then known as new valued opportunities for Pangea of DigitalRoute, added: “Alejandro’s McDonnell Douglas Information and our partner channel. Bernie has the arrival represents a key step in the Systems) between 1999 to 2011 from a critical experience of working closely transformation of our business from a company of a few hundred employees with partners, so he’s perfectly placed regional to globalised structure. This to become the world’s second-largest to make certain that our partners are has taken place so customers and specialist HR technology and services. getting the best possible service and partners can leverage the best expertise the most from their partnership with available regardless of their location. Stone, who has more than 20 years of Pangea.” Alejandro’s broad skillset and depth of senior executive-level experience in the experience add vital components to our technology sector, served as non- McPhillips added: “I am genuinely leadership team and I am confident that executive director and chairman of the excited by the opportunity to join 2017 will see DigitalRoute continue to Remuneration Committee at CSR, the Pangea and help drive the business on push ahead in its role as the leading largest semiconductor company in the to the next level. I was completely sold independent vendor in its market.” UK through to its acquisition by on the vision; Pangea’s incredible Qualcomm in 2015. revenue growth and partner acquisition have exceeded the expectations for a Renesas Electronics America Stone currently serves as non-executive start-up.” announces change of president director (formerly CEO) of Radius Worldwide, an expansion services of US operations company offering accounting, HR, legal, Alejandro Lopresti tax and compliance support to joins DigitalRoute as Renesas Electronics America has announced that Hiroto Nitta has been companies’ international operations. He general manager, led the business during its successful appointed as senior vice president of acquisition by private equity firm HG Americas Renesas Electronics Corporation and Capital in August 2013. president of Renesas Electronics DigitalRoute, a provider America. Nitta replaces Ali Sebt, a 25- Previous positions also include senior Johan Bergh, of data integration year Renesas veteran who has resigned roles at Northgate, Accenture, DigitalRoute solutions globally, has to pursue a career opportunity outside Electronic Data Systems, Digital appointed Alejandro Renesas. Equipment Company and Fitness First. Lopresti to the position of general manager, Americas. In his new role, Nitta will serve as president of Renesas Lopresti will be responsible for leading Electronics America until 30 June, 2017, Bernie McPhillips, former head the US team and liaising directly with at which point Dr. Necip Sayiner, the company’s customers and partners executive vice president of Renesas of Telefónica’s IoT wholesale on all issues related to their Electronics Corporation and president, partner channel, joins Pangea implementations and usage of chief executive officer, and director of DigitalRoute technology. Intersil Corporation, a wholly owned Pangea, a global M2M and subsidiary of Renesas, will assume IoT connectivity and Lopresti’s experience and expertise will leadership. Sayiner will also continue to solutions provider, has provide numerous benefits to the lead Intersil as president, chief announced that Bernie DigitalRoute community in the executive officer, and director. McPhillips is set to join Americas. As a professional in the the organisation, marking software industry for the past 20 years, Following the successful completion of the next phase in its he is skilled in both solution design and the acquisition of Intersil announced on Dan Cunliffe, Partner Programme strategic sales, services and operational 24 February 2017, Sayiner was Pangea strategy. leadership. appointed executive vice president of Renesas Electronics Corporation. McPhillips is said to have achieved Most recently, Lopresti held the position Sayiner joined Intersil as president and considerable success during his 11-year of area vice-president focused on CEO in 2013, leading a successful tenure with Telefónica, delivering Software Solutions for Evolving reformation of the company and strong results in several senior level Systems where he was responsible for returning the organisation to revenue roles within O2 as head of Wholesale bridging the gap between leading edge growth and profitability.

IoT Now - April / May 2017 9 TALKING HEADS

IoT needs security by design… not as an afterthought

Syed Hosain is the chief technology officer of Aeris, a technology provider and a cellular network operator that delivers comprehensive IoT and M2M services to leading brands. As IoT matures and scales up, it’s clear that the security issues that afflict the wider internet are also present in IoT but they are also accompanied by numerous device, hardware, software and application weaknesses that are specific to IoT apps and services. Here, Hosain makes the case for securing IoT offerings at the design stage rather than attempting to hold back the tide of attacks by attempting to add security to systems once they’re in deployment

IoT Now: What is the difference between securing nobody dies from them. IoT security breaches the IoT and traditional internet security? have the potential to do much more serious harm than these and a fatality could set back the IoT Syed Hosain: We’re focused on traditional internet market in general. security because people don’t think about it, particularly in the context of IoT, until a large-scale Service providers therefore need to be able to media event reports a security breach. Once that confidently say that they have addressed security happens, there’s a flurry of attention but that issues as best they can, using state of the art quickly subsides until the next breach is reported. practices within a rational context. By a rational context, I mean identifying likely threats versus the My fear is that one day an IoT security breach damage a breach can cause and deploying event will cause a fatality, such as someone dying security implementations accordingly. If from a medical monitoring service failure. If we’re organisations can demonstrate that they have not prepared and able to say we did the best we considered the risks to a service and then could, the entire IoT industry will have serious and designed, deployed and maintained security ongoing security issues to address that will processes effectively, it will be much more hamper further development. straightforward to defend the industry as a whole when something serious happens. In IoT, the stakes are higher than in other areas of internet security. For example, a credit card For example, a simple data breach on a non- security breach is not the same thing, identity critical IoT device needs to be taken in context. theft is not the same thing. Because, although The organisation needs to evaluate the risk, which ▲ these cost money and are very inconvenient, in the case of a simple data breach may have little

10 IoT Now - April / May 2017 In IoT, the stakes are higher than in other areas of internet security

or no security impact, and act accordingly. Of many other places where security best practices course, if the breach is on a medical device or in can be implemented. the food and water supply industry, the risk is greater and heightened security awareness and Thus, I believe security has to be addressed within secure implementations are required. the network as well as the end-points. In IoT, we worry about device identity in a different way to a Companies therefore should perform an analysis mobile network operator because devices are and determine whether to spend one dollar or a being utilised in different ways and small flaws can million dollars to protect their service and IoT have serious consequences. For instance, if you application. It’s vital that they go through the have a dumb device like a sensor that goes awry steps to evaluate the threats, the potential for and it causes a security breach, you can’t modify it damage and the cost of mitigation. Only then can easily as you will have to send someone to fix or they state that they have made the best decisions replace it. In IoT the sheer scale of the market will and deployed the best technology to protect their preclude this from being financially viable so users. It is that knowledge which will protect the providers will need the functionality to go back IoT market as a whole. and remotely update devices over the air.

IoTN: Is the IoT security challenge mainly about Furthermore, the fact that security is never going to retrofitting security technology to existing be perfect from device deployment until scheduled devices to achieve a defensible position? retirement means remote updating must be designed in and enabled. If it isn’t, it will be cost SH: Absolutely not. Security must not be an prohibitive to operate a service or IoT application afterthought and has to be designed in from the because of the cost of making changes. start and treated as an ongoing process. A service can’t necessarily be secure from the start so IoT Now: Is it the sheer scale and diversity of IoT adding something later doesn’t address some that makes the security challenge so demanding? application services’ inherent lack of security. For security in IoT, this is challenging because there SH: Yes, the scale is the tough problem. However, are so many vulnerabilities to address over a very that also presents opportunities to enhance wide threat surface. For instance, breaches can security because one of the things that is coming occur all the way through the IoT service chain with scale is that almost all the new devices are IP- from the source device, such as sensors or connected – via cellular, hybrid or satellite gateways, to the transport network, the network networks. When we get to the projected billions of infrastructure itself, the data connections, the host devices, they will need IPv6 addresses because all servers and finally humans, organisation processes of the patchwork of techniques we’ve used to and automation. extend IPv4 addressing has come to an end because of the scale of IoT deployments. This is complex and organisations therefore need to consider all the risk points where security This gives us an opportunity on a customer or breaches can occur. It’s not as simple as application basis to isolate and potentially block a addressing devices at one end and processes at range of devices within the network if they are ▲ the far end of the IoT chain, because there are breached. This could be ten thousand devices or

IoT Now - April / May 2017 11 TALKING HEADS

Aeris has focused ten million devices but we’ll know which they are which are worrying about security sufficiently to by their IPv6 range and therefore can block them. slow down their rate of deployment to assess the on certain For example, with the recent distributed denial of impact of security breaches. markets and is service (DDoS) attack through IoT cameras that tackling the used Embedded Linux in three to five million Remember we’re talking about an enormous cameras. These had hardwired the passwords for market with multiple networks and billions of challenge in an admin accounts. In such a security breach event in endpoints in time, with revenues somewhere industry-wide, the future, we would use the IPv6 addresses of all between US$3.9 trillion and US$11.1 trillion per year secure way the cameras and block them. in 2025, according to projections from McKinsey & Company. However, all that growth potential is at IoTN: How strong is the need for standardisation risk because it will only take one well-publicised or at least some sort of cross-industry security breach that causes a fatality to damage framework for IoT security? the market as a whole quite significantly.

SH: This is necessary but efforts are still at an early There’s a clear recognition that money will have to stage. There is a recognition that security breach be spent to achieve IoT security and an concerns are so serious that the situation needs to acceptance that doing so is essential. Businesses be addressed with a consensus across the IoT understand that they have to invest in IoT security industry. This will need to happen without because the cost of a security breach could be government involvement because government enormous. In the US, for example, the legal liabilities initiatives, although underway in many markets, could be huge. But, if you can demonstrate that will move too slowly to be ready in time for the you took the best, most effective solution market’s needs. available, with full awareness of the security issues in the market, and still a security event took place, Aeris has focused on certain markets and is that liability may be reduced. tackling the challenge in an industry-wide, secure way. Initiatives such as FASTR (Future of Further to this, IoT security isn’t just about Automotive Security Research), an organisation protecting your business from big security events established by Intel, and Aeris, has targeted with far-reaching consequences. There are privacy the automotive market because it’s an area we’re challenges which are related to security familiar with and we know that security is being requirements for organisations to consider as well. taken seriously by everybody in this market. The Companies are overlooking IoT security in this organisation now has about half a dozen members respect. It’s not just an issue of consumers losing associated with the and is their privacy, the potential for actual harm exists in working on what it takes to implement a security applications such as internet-connected two-way architecture that follows the best known technical baby monitors that have been breached. standards available for the auto market. It’s fundamental for the success of IoT applications IoTN: Do you think the majority of the market is that consumers are protected. Many adults don’t ignoring the risks and hoping for the best or are understand the impact of security breaches and most IoT companies preparing for the worst? we cannot expect children to be able to deal with it either. Organisations therefore must implement SH: We see both attitudes. Way too many people security during the design phase of devices and have jumped on the IoT bandwagon to create applications and perform the necessary analysis to applications without thinking about security. But develop in-depth understanding of the there are some applications in the IoT market consequences of breaches. IoT solutions must ▲

IN ASSOCIATION WITH AERIS

12 IoT Now - April / May 2017 It’s fundamental for the success of IoT applications that consumers are protected. Many adults don’t understand the impact of security breaches and we cannot expect children to be able to deal with it either

ensure general public safety along with meeting based on this baseline information and, if we see consumers’ reasonable privacy expectations. an anomaly, the Aeris IoT Platform can shut off network access for any device that is behaving IoTN: What does Aeris see as the key ingredients outside of its normal range. for achieving end-to-end IoT security? IoTN: How do you see IoT security developing SH: We see four key areas for achieving IoT over the next two years as the IoT market and security in Aeris systems: traffic segregation, ecosystem matures? network whitelisting, multi-stage verification and anomaly detection through analytics. We see SH: The kinds of activity that have taken place so these four as vital for secure IoT deployments. far have mostly focused on credit card security, identity theft and website attacks. These are really Traffic segregation means that any device on the standard internet security issues and don’t Syed Hosain: network cannot communicate with any other address the specifics of IoT apps. State actors – Security has to be device, thereby ensuring attacks cannot proliferate governments and military –have tackled potential addressed within across the entire network. This protects against terrorist problems such as defence, airport security the network as well device-to-device and mobile-to-device breaches and critical infrastructure such as water systems. as the end-points and we ensure that all public access on our network is blocked as necessary. There’s a dichotomy here. Data security problems are being dealt with by governments with With network whitelisting, we define at the cybersecurity departments looking to protect network core who can communicate with the citizens from hacks, while issues regarding device and who the device can communicate with. financial security and privacy are being handled Anything else is blocked by access controls in the by enterprises. However, there’s a big difference Aeris platform. This provides the control necessary between both of these and the requirements of to eliminate unauthorised communications. securing IoT.

The Aeris IoT Platform is also implementing multi- My greatest concern is that a fatality will have stage verifications that are fundamental to occurred as a consequence of an IoT application or enabling secure over-the-air (OTA) updates. An device security breach by 2020. So I believe much on-device installer can securely download the more attention must be devoted to IoT security in software image from the OTA server, the server the next few years to create the frameworks to then send a separate out of band message to the enable a more secure IoT. When we get to the device with a unique key that is required in order deployed base of 50 billion devices, the need for for the update to proceed. This architecture these to be secure is going to be fundamental for provides an additional level of security in case the these IoT applications to deliver on their potential. OTA server is spoofed and malicious software is downloaded because until the key is received, the By 2020 we need to have reached a situation device blocks the update. where IoT security is mature enough to support, for example, automotive applications that enable Finally, we see anomaly detection based on the users to control their vehicles but prevent intelligence gathering capability built into the criminals from hacking them. The IoT market is Aeris system as a key security enabler. Anomaly huge and there are enormous opportunities for detection baselines communications to devices to security breaches as a consequence. We have to assess normal patterns. We then monitor traffic, think ahead and plan ahead in order to have set alerts and can identify behaviour changes security by design in IoT. www.aeris.com

IoT Now - April / May 2017 13 ▲ Malim is these new . “As a result . “As the IoT Now - April / May 2017 - April / May IoT Now owever, asowever, Digital Shadows , sees the same issue, pointing , sees the same issue, potential for significant data leaks; as we saw with saw leaks; as we significant data for potential Madison and Yahoo! of the Ashley the likes attacks, these can significantly dent consumer to access have could hackers IoT, With trust. ultimately simultaneously, multiple devices seen.” a scale not yet to escalating data breaches the for Garlati, the chief security strategist Cesare prpl Foundation and the viable model out that both the threat to different in IoT are available security controls both IoT of security for levels “The other sectors. regardless, be robust, IT security must and regular was if an IoT device but the consequences “With says. he be catastrophic,” could infiltrated the to being connected now billions of IoT devices threatening be life could the costs world, physical have and we be compromised; should a device signs.” seen the warning already of IoT volumes large the increasingly With becoming signs are the warning deployments, that is at a rate IoT is growing “The obvious. more Michael Marriott, a confirms unimaginable,” almost at analyst research adoption and successive the rapid of this growth, in the consumer technologies introduced of newly grow. to will continue realms and commercial data from harvest people will seek to Furthermore, of a variety for and platforms these devices benign and seek to of which are most reasons, the with experience the overall enhance H in question. technology data for online the propensity come technologies default misconfiguration, due to be leaked to designs will insecure inherently and/or insecurity, can also security weaknesses These increase. the services those who use and subscribe to place at risk.” and platforms these devices by offered think the seriously but few taken Such risks are security that is never of complete prospect organisations Instead outcome. is a likely breached they ensure battle to continuously to will have and technology date up to the most have they can demonstrate so they in place processes . “They are . “They VASCO Data VASCO , sees elevated security , sees elevated and professor of Cyber and professor due to the lack of due to BLM IEEE University of Ulster University owever, owever, does that really make it different to it different make does that really . “The security of IoT identities should be security of IoT identities should . “The IoT encompasses such a wide variety of systems, wide variety such a IoT encompasses daunting that it’s and software hardware devices, wider. is far and the attack surface secure to However, standard cybersecurity? “IoT security is different “IoT cybersecurity? standard primarily are devices because connected and are systems computer embedded, dedicated a senior Curran, Kevin says limited,” quite therefore member of the Security at the Security of earnest with the same level treated human digital for are as they commitment identities. H to complex much more it is in IoT, standardisation a security strategy.” create a liability and the head of product Jim Sherwood, firm partner at law and of IoT devices with the nature risks associated and the interconnectivity applications. “Increased with the of sectors a variety rise of IoT provides better efficient, offer more become opportunity to and ease day-to-day clients or customers to value with these benefits “Yet he says. operations,” security stringent risks that require complex come is the there IT security, policies. As with regular often single purpose devices, performing specific performing single purpose devices, often – system complex more functions within a wider, and pacemakers bulbs, TVs, light example, for should be equally IoT security mechanisms kettles. attacks, which targeted specialised and prevent function. Unfortunately, device unique to often are the adoption of so simplistic, are because they such as large security support ecosystems, is impractical. signatures, databases of malware to rules-based filtering enforce solution is to The authorised only from communication allow a reduced this allow policies like Firewall devices. be adopted.” rules set to although differences, pronounced Others see less IoT has specific challenges. “There recognise they a human digital identity between is no difference the Verhaeghe, Giovanni says and an IoT identity,” at strategy of corporate director

Marriott, a Marriott, “The IoT is

that is almost that

equals probability multiplied by loss equals probability A new formula for IoT security is risk IoT security formula for A new 14 fundamentals of securing things are no different to securing servers or personal data. What is different, though, finds George to securing servers or personal data. What is different, though, finds George fundamentals of securing things are no different damage security breaches can cause are often raised that in IoT the stakes in terms of the potential The climate of fear surrounding IoT security suggests that it is different to standard IT or internet security but in reality, The climate of fear surrounding IoT security SECURITY unimaginable,” Digital Shadows confirms Michael confirms growing at a rate at growing research analyst at research analyst are protecting their customers, partners and connected when one sneezes it is possible they employees from attacks. can all catch the cold with a typical topology centric networking approach. Many of these “IoT Security is not a one-off project,” says devices are not upgradeable or patchable and Matthew Dunkley, the IoT strategy director at provide a large attack surface.” Flexera Software. “IoT companies need to make a continuous effort to protect software and devices, Emily Ratliff, the head of Security at Canonical to prevent revenue leakage from accidental also thinks formulas can be applied. “Indeed, there overuse and reduce the business risk of are many well documented formulas and models reputational damage, data loss, hacking and for risk management which can be found in piracy. To that point, IoT producers have to textbooks,” she says. “Taking a widely documented orchestrate a variety of security and IP protection one as an example, ‘Enterprise Security Giovanni Verhaeghe, solutions.” Architecture: A Business Driven Approach’, states: VASCO Data Security Value at Risk = Value of Potential Loss x For Sherwood, adopting best practice is a way to Probability of Event x Probability of Failure of demonstrate commitment to addressing security Controls. There are organisations which use this liabilities. “Organisations need to be up-to-date on and similar formulas with both qualitative and where liability lies within a complex supply chain quantitative metrics to calculate total and residual of device manufacturers, software developers and risk. These are primarily banks and other large service providers,” he says. “Data retrieval is organisations which can afford the overhead to challenging, but with any internet-connected calculate the numbers and come up with device, information sharing is the norm; it needs to reasonable – agreed-upon – values for the be utilised by device manufacturers, or the variables.” employees using them, to report vulnerabilities and prevent future attacks. In the event of a “For example, for an IoT device, is the asset value breach, companies should be seen to be $99 per camera device or is the asset value some Michael Marriott, investigating the incident properly, to begin portion of the market capitalisation of the Digital Shadows repairing reputational damage and rebuilding company which would include reputational trust. It will be crucial for the board to commit to a impact?” she adds. “Alternatively is it viewed from thorough and prompt post-breach investigation, the consumer perspective of the incalculable cost implementing appropriate, preventative measures of embarrassment if the camera catches and leaks where necessary. Open and honest a picture that it shouldn’t? Documenting the communication regarding investigations that may controls – security measures – and performing a affect customers will also be key.” gap analysis on the controls is a necessary first step for performing these calculations, but many, Yet liability is bound to attach itself to maybe most, companies don’t seem to perform organisations so is there a means to balance the this security control gap analysis.” risk between the security level required and the risk of attack? For Andrew Till, the vice president technology for partnerships and new solutions at HARMAN Some industry insiders think there is a formula Connected Services, balancing security with Andrew Till, that can be applied. “Yes [there’s a formula:] risk = investment is always a decision that each HARMAN Connected probability x loss,” says Chris Spain, the vice individual company will need to make based on its Services president of cloud solutions at Cradlepoint. “Loss own unique situation and commercial offerings. “A can be monetary or reputational and this is a good first step for any company is conducting a constant battle and the answer will depend on the full risk assessment so that it can begin to device type and position. For example, CCTV understand the level of exposure and threats to its monitoring in a bank versus CCTV monitoring a business,” he says. “This will then help with scenic view. With non-connected devices one can developing the right balance to ensure sufficient be compromised at any time. If they are protection but not at excessive costs.”

IoT Now - April / May 2017 15 INTERVIEW

Skip the scary stories and focus on what you need to secure in manufacturing IoT

Security issues in the connected and PC-dominated world are nothing new. With thousands of IoT devices connected every year, companies and security providers have increased their understanding of how to deal with new threats. Industrial IoT companies, however, should not approach security with the traditional PC-based strategy. Yes, security is a clear and present threat to Industrial IoT, but generalised, scary security stories from traditional enterprise IT consultants, cause concern to become over-hyped and disproportional. Companies instead need to focus on their functional connectivity needs and ensure they select proven penetration test IoT devices and platforms that have the features required to support and maintain a secure solution, states Tom McKinney, the business development manager at HMS Industrial Networks

As organisations look to the increasing fear that is surrounding secure IoT is diverting volumes of IoT hardware being deployed and attention from the real security issues the the growing number of services that are industrial market place faces. “We see a being brought to market, it’s clear that tremendous amount of security-driven security is going to be a significant issue in companies that are pitching fear-based the further development of IoT. The climate of propositions,” confirms McKinney. “These ▼

16 IoT Now - April / May 2017 Tom McKinney: Excluding physical access, there are no paths to attack simple, fixed- function embedded devices.

companies want to imply all security challenges McKinney also believes cloud environments, McKinney also in the traditional PC networks are applicable to particularly with the emergence of virtualisation, points out that most the manufacturing environments which simply can be easier to secure because systems can be don’t see a significant amount of security designed to only allow a single app to be run. devices in breaches and, when they do occur, it’s often That singularity means machines can be less manufacturing because people are misusing systems such as by vulnerable and this, coupled with the embedded not updating passwords.” systems that are typically used for IoT, mean that environments are systems are less susceptible to attacks and are highly specific items The systems therefore are fit for purpose, it’s the very secure when used properly. processes surrounding them that need more of equipment that attention in IoT manufacturing environments. “At the edge of the manufacturing network most have been designed “Human interaction is the biggest threat,” adds I/O exists to convert information from the digital McKinney. “The one thing that will make IoT more world (Computers and IT) to the analogue world to have only limited secure will be increased reliance on things that of sensors and actuators. These I/O modules are functionality don’t require human interaction such as very simple devices. Dumb devices.” says log-ins.” McKinney. “There’s agreement among the IT and automation community that a device based on a McKinney also points out that most devices in microcontroller executing firmware and a simple manufacturing environments are highly specific operating system has no security risk. There is no items of equipment that have been designed to way to run third party software so there are no have only limited functionality. “When you paths to attack these devices. Of course, one consider devices that could be penetrated by a could get physical access to the device and hacker it’s important to recognise that reflash it, for example. This is a problem solved by manufacturing equipment is not the same as physical security.” PCs,” he explains. “PCs are designed to run software applications, they don’t know if that Moving up the food chain on the factory floor software is Word or malware, it’s just there are devices that contain general purpose code. The PC will attempt to execute any operating systems and can execute third party software package it is given. That’s hard to code. Security for these devices must be thought defend against and servers are very similar to of at the design stage. “As the design community PCs in the sense that they’ll run third party becomes more comfortable with utilising open software as well.” source software, we’ll see more simple embedded devices running Linux, making these devices However, in specialised areas such as effectively, small PCs,” explains McKinney. “This manufacturing, PCs and servers typically have introduces a path for malware which providers higher levels of access control than in general have to become very aware of. However, by enterprise IT environments. “Servers in limiting the number of features supported, manufacturing environments have traditionally security can still be achieved.” had higher levels of access control and the types of software they’ve been able to run is very McKinney gives the example of using Yocto to limited,” he adds. “Manufacturing PCs often run build a Linux software developer kit (SDK) that only a handful of applications. The universe of only supports the functions needed by the apps is very small relative to a work PC and that embedded system application. “Off the shelf makes them less likely to have malware loaded on Linux offers support for web, ftp and different

to them.” types of serial communication. However, the most ▼

IoT Now - April / May 2017 17 INTERVIEW

security conscious manufacturers are going to An administration account should be the only realise these generic builds offer too many account type capable of adding or removing features. They will create their own Linux recipes users and should be used infrequently.” with non-essential features removed and leave just what is necessary,” he adds. “Of course “There are scenarios, for example a man-in-the- organisations will need to verify that unnecessary middle attacks, that could compromise one’s services have been removed in order to ensure credentials. The way to address this risk is to security. Penetration testing tools, such as minimise administration account usage, using it Achilles from Worldtech, provide a means for only from the corporate office and not while in organisations to verify that an engineering team the field,” he says. “User access control has removed extraneous services. These testing configuration should also be included in the admin systems also execute known attacks against account. Allowing an administrator to determine hardware to identify any susceptibilities. The test which IoT devices and data a user has access to. platforms are updated on a regular basis to User access needs to be managed over time as incorporate new attacks as they are identified.” employees’ roles and responsibilities change. ”

The Target breach that occurred in 2013 is Part of this prevention relies on the continuous excellent example of an organisation using off the and comprehensive logging of security affecting shelf software without recognising the risk of events. “Every IoT system component should be extraneous functionality. In this case, a web logging user activity. Server and device logs can server used only for uploading and downloading act as a deterrent to insecure activity,” says documents was utilised to gain access to Target's McKinney. “The end goal of many attackers is not corporate network. Functionality included in the to damage a system, it is to capture data. web server, but not required for the application, Individuals or companies looking for information provided the attack path. they can convert to cash. Manufacturing information may not appear valuable at first for example, counting every unit manufactured via Secure IoT platforms an assembly line. But, that information could be There are substantial IT security should encompass the entire system valuable to a financial analyst trying to determine so, while it is valid to consider device and server how many units are being produced. That challenges to address side security, the whole picture must be information could drive a newsletter that in turn how security is considered in order to achieve a more secure is sold to stock traders. A firm that maintains the environment. “When we start talking about material handling machines in an iPhone administered and secure IoT platforms, we’re talking about the assembly line could determine how many devices how organisations entire system including data moving to the cloud are being manufactured daily. An inside user and user consumption of that data,” says could access this information on a regular basis, can change their McKinney. logs are one way to identify and document this cultures to manage type of breach.” There are substantial challenges to address how security more security is administered and how organisations Creating a digital paper trail is an excellent way effectively can change their cultures to manage security to ensure users are on their best behaviour. more effectively. “You have to actively manage Employees that know their activities are being the user account set: an IoT platform must allow logged are less likely to use the system an administrator to create user accounts and inappropriately. delete user accounts as necessary independently of the user set,” he adds. “It’s important accounts Coming back to the point that human interactions are independent so a user is not an administrator. represent the weakest point in many secure ▼

IN ASSOCIATION WITH HMS INDUSTRIAL NETWORKS

18 IoT Now - April / May 2017 It’s vital that amid all the security hype, measured approaches to security are taken, but that also involves considering the nature of the risks and the likely impacts an attack would garner

environments, McKinney emphasises that publicised security breaches in manufacturing. organisations must eliminate their users’ abilities The access doesn’t offer the opportunity to to short circuit security protocols. “Everybody generate press or financial gain.” wants to make it easy to remember their passwords but it is vital our passwords are It’s vital that amid all the security hype, measured reasonably complex, the company name or approaches to security are taken, but that also 123456 is not acceptable,” he says. "IoT solutions involves considering the nature of the risks and must confirm users' passwords are complex and the likely impacts an attack would garner. There update periodically in such a way that users are are softer targets which can suffer greater forced to comply." impacts out there than organisations in the manufacturing industry. Added to that, the nature McKinney doesn’t want to appear to be casual of existing systems which are fixed function about securing IoT, particularly in manufacturing embedded systems, often in physically secure environments, but he does feel some of the risks are environments provides further protection. overstated and that’s to the detriment of deploying good and appropriate security in these McKinney emphasises that manufacturing environments. “A lot of vendors benefit from organisations should still devote substantial creating anxiety around security,” he says. “When attention to their security and deploying the right evaluating security risks, you have to consider how policies and processes to protect their interesting a given business is to a cybercriminal?” businesses. This is critical for the responsible operation of any business. However, there is a “Companies should assess how attractive their substantial gulf between the headline-grabbing, particular manufacturing location in terms of its fear-mongering of security consulting vendors potential for hackers to use it for financial gain or from the traditional internet world and the highly- publicity,” he adds. “After an attack, what’s the specific applications and technologies of IoT. The headline the next day? If we are talking about a challenges here are easier to contain and have dog food manufacturer maybe it is ‘Dogs go significantly less potential impact. "Now is not the hungry for 3 hours’. Does that justify the time to let security fears limit your IoT initiatives," investment required to attack your facility? Put McKinney advises. "Work with your vendors to simply, the absence of a benefit to hackers is one verify their security strategy and safely unlock of the reasons we don’t see a lot of highly the value of IoT." www.hms-networks.com/iot

About HMS HMS Industrial Networks is an independent supplier of hardware and software for industrial communication. HMS develops and manufactures products under the brands: Anybus, IXXAT and eWON. These products enable industrial devices to connect to different industrial networks and systems and also be monitored and controlled remotely.

Development and manufacturing take place at the headquarters in Halmstad, Sweden. HMS has development centres in Nivelles, Belgium, Barcelona, Spain and in Ravensburg, Germany. Local sales and support are handled by branch offices in China, Switzerland, France, Germany, Italy, India, Japan, Finland, UK and USA, plus distributors in more than 50 countries.

HMS employs more than 500 people and reported sales of €101 million in 2016. HMS is listed on the NASDAQ OMX Nordic Exchange in Stockholm.

IoT Now - April / May 2017 19 CASE STUDY

Actility, Abeeway, Cisco and Tracktio pioneer state of the art IoT geolocation in the Port of Barcelona

Actility provides the inside story on the deployment and testing of a location and tracking solution for IoT devices in the Port of Barcelona, Spain, using a low power wide area network

Low Power Wide Area Networks (LPWAN) are an ideal In a LoRaWAN network, devices are not connected to a single communications technology for industrial IoT applications, base station; instead signals are received by any base station enabling remote sensors and devices with minimum power in range of the device, and passed to Actility’s ThingPark consumption to be connected using a long range radio network server. Network-based geolocation relies on network that is extremely cost effective and straightforward measuring the different arrival times of signals from the same to deploy. Actility is a pioneer and co-inventor of LoRaWAN, device to different gateways, and triangulating the position of an LPWAN technology which uses unlicensed ISM (industrial, the device based on how far it is from each one. The new V2 scientific and medical) radio bands for bi-directional Cisco gateways are equipped with GPS receivers, which not communication with IoT devices. The ability to locate and only allow their location to be very precisely determined, but track objects, animals and people using these IoT devices is also provide the synchronised time signal that allows the set to revolutionise industry verticals from agriculture to difference in signal arrival time to be measured precisely. manufacturing. To enable the triangulation process, the network gateways “We believe that accurate location capabilities combined with must be deployed densely enough that the signals from each LPWA networks are a game-changer in the logistics sector, device are received by several gateways; in the case of the delivering increased efficiency in resource and supply chain ZALPort, Tracktio and Actility radio planners determined that management, at revolutionary total cost of ownership (TCO) six gateways would be needed to cover the multimodal levels much lower than conventional cellular/GPS tracking logistics facility’s approximately four square kilometre area. solutions,” says Mike Mulica, the chief executive of Actility. Thanks to the fact that LoRaWAN uses unlicensed radio “Geolocation and tracking could possibly be the biggest use spectrum, the network can be deployed very quickly. “The case in the whole of the Internet of Things, based on the most complicated part is simply getting permission to mount amount of interest we’re seeing in our location service portfolio.” gateways on the roof of the various buildings,” says Tracktio’s Pablo Recolons. “Actually deploying and commissioning the The challenge now is to roll out robust, industrialised solutions network only took around two days.” that deliver on that game changing potential. The plan was to use the LPWA network to track security and The problem maintenance vehicles and personnel around the port area. For LoRaWAN is evolving rapidly, driven by the needs of industrial the tracking devices, Actility turned to long-standing partner customers. Existing tracking solutions used devices containing in tracking solutions, Abeeway. Established in 2014 to a GPS receiver, communicating their location over the LPWA commercialise IoT geolocalisation devices, Abeeway’s connection. This eliminates the need for a power-hungry portfolio includes both consumer and industrial trackers. For cellular connection, and a potentially costly M2M subscription, this demonstration, a combination of Micro Balise, keyring size but the GPS receiver is still a battery hog. Unlike pure LPWA trackers, and Master Tracker industrial devices were selected. devices, which can have a battery life in the field that is The smaller devices would be worn or carried by personnel, measured in years, a GPS tracker may need recharging every whilst the larger trackers – which have the same functionality few weeks depending on usage. enclosed in an industrial casing with a larger battery – were fixed to security cars and maintenance trucks. Both these Thanks to the work of Actility, Abeeway, Semtech and other trackers have on-board GPS receivers, the goal being to members of the LoRa Alliance, there is now a network-based compare the position results obtained using GPS, which will alternative, able to locate and track any device connected via be accurate to within a few metres, with the results from the LoRaWAN. This solution was to be tested and demonstrated network-based method. in a real world environment around the ZAL Port of Barcelona, making its debut in the spotlight of Mobile World Congress However, using the Abeeway devices with the ThingPark earlier this year. Location Server also opened up the possibility of real-world testing of a unique new location capability based on patented The solution technology. GPS relies on signals from multiple satellites to To deliver the network at the ZAL, Actility teamed up with locate the receiver, requiring the device to track and lock on Tracktio, an industrial tracking and IoT solutions specialist to up to six satellite signals, and then perform some complex based in Barcelona and Madrid. Tracktio already had a calculations to determine its location. Abeeway’s patented LoRaWAN network deployed in the City of Barcelona, but alternative provides a form of Assisted GPS. The network network based geolocation calls for new gateways – the base server maintains a database of the location of all GPS stations that receive radio signals from connected devices – satellites, and can instruct the device which ones to lock onto, built to the latest standards. Together, Tracktio and Actility which speeds up the initial fix time from up to a minute or selected Cisco IR829 and IXM LoRaWAN gateways. more to a matter of seconds. Once the tracker has received ▼

IN ASSOCIATION WITH ACTILITY

20 IoT Now - April / May 2017 the GPS signals, they are communicated than 100m, which is all that’s necessary in many The ZAL Port of immediately to the network server, and the use cases, such as determining whether a vehicle Barcelona, Spain position calculations are done in the cloud. This is in one depot or another, for example, or geo- dramatically reduces the processing power fencing to detect when an animal strays outside needed by the device, bringing down its cost and boundaries. According Sitha Oum, Actility’s power consumption substantially. The end result project manager, the results were very is a technology that promises to deliver the same encouraging. “We were consistently seeing a accuracy as GPS, with a power consumption only network location within around 50-100m of the 10% higher than purely network-based location. location determined by GPS,” he says. “And we also proved that the A-GPS solution is as The complete solution – Abeeway trackers, Cisco accurate as the solution calculated by the device, In the near future, gateways, Tracktio network, Actility server and which is a green light for the roll-out of this best- ThingPark will also Abeeway application – was up and running on 22 of-breed technology.” February 2017, a few days before the crowds integrate the descended on Barcelona for MWC, and only a In the near future, ThingPark will also integrate few weeks after the project kick-off. the capability to geolocate Abeeway devices capability to using WiFi network sniffing, in which the geolocate Abeeway The results combination of network identity and signal This demonstration network allowed Actility to strength matched to a global database extends devices using WiFi test the full portfolio of location solutions which the reach of the solution indoors. go to make up the Thingpark Location service, network sniffing which exposes locations determined by any “IoT is often touted as a transforming technology method through a single application programme for all industries,” says Olivier Hersent, Actility’s CTO interface (API). The different techniques have and founder. “Sometimes, it’s difficult to decide if different applications: GPS and A-GPS are used it is hype or reality. But for the logistics industry where high accuracy is needed and require there is no doubt that using LoRaWAN in location dedicated device, whereas the network based is a revolution. Introducing an order of magnitude solution can locate any device, but is likely to be cost reduction in a price-sensitive industry doesn’t less accurate. The target for network-based happen that often in technology. For tracking, geolocation is to achieve an accuracy of better though, it is happening for real, right now.”

About Actility Actility is an industry leader in LPWA (Low Power Wide Area) large-scale infrastructure and the innovator behind the ThingPark IoT Solution platform. Actility’s ThingPark enables scalable LPWA networks and interoperable IoT applications and services. ThingPark Wireless is a core network management and supervision solution for LPWA connectivity designed from the beginning for carrier-grade solutions, and already deployed in over half the national LPWA network rollouts globally. ThingPark OS is a central IoT management service to connect sensors to applications with bidirectional interaction. ThingPark X is a data analytics and control framework which exposes data from connected things to applications and connects with cloud platforms, and also offers off the shelf IoT industrial applications. ThingPark Market is a B2B ecommerce platform for buyers and sellers, aggregating, distributing and connecting IoT devices and applications to the ThingPark platform. Actility is a founding member of the LoRa Alliance. www.actility.com

IoT Now - April / May 2017 21 CASE STUDY

Agricultural equipment manufacturer relies on IoT to help farmers improve efficiency and increase profits

Farmers have always been skilled at observing their environment: weather, soil, crop readiness and adjusting their planting, harvesting and other tasks based on measurements, conditions and forecasts. Here we look at a recent project to IoT-enable these traditional farming skills

Precision agriculture takes the age-old practice of monitoring the farming environment to the next level, using the power of the Internet of Things (IoT) to connect devices and data analytics systems. The result is improved accuracy of agricultural management practices, enabling farmers to make smarter decisions, such as what and where to plant, fertilise or spray.

Business goals of agricultural equipment A global manufacturer and distributor of agricultural and construction manufacturer machinery is capitalising on the recent advances in IoT by outfitting its • Quickly expand into emerging markets while farming equipment with sensors and telematics solutions to help managing costs farmers implement precision agriculture practices including: • Maintain consistent product, including common modem and SIM card so the • Managing a fleet of machinery manufacturer can ship equipment anywhere • Tracking machines in the world • Gathering real-time data on equipment status

Operational challenges The ability to monitor farm equipment in real-time enables farmers to • Broad signal coverage for customers in programme exactly what and where each piece of equipment will new areas plant, fertilise, spray and harvest. This saves fuel, improves efficiency • Manufacturing complexity, with different and ultimately increases profits. equipment parts for different countries • Managing different rate plans in each new Unlimit Control accelerates equipment rollout and market simplifies monitoring How Unlimit Control helps Quickly rolling out connected machines in emerging markets and • Allows the manufacturer to keep a single monitoring them is a significant challenge for the manufacturer. Unlimit global SIM while they expand into new markets Control automates the IoT service lifecycle for connected equipment • Ensures predictable costs and enables the supplier to include a single, global SIM during the manufacturing process. The global SIM maps the lifecycle of that device to its supply chain process from factory to distribution.

Unlimit Control is a cloud-based platform that enables companies to launch, manage and monetise IoT/M2M services for connected devices across the world. More than 4,000 companies across dozens of industries in more than 100 countries use Control Center to launch, manage and monetise their IoT/M2M deployments. Unlimit Control provides real-time network connectivity feeds, service diagnostics, and extraordinary automation options to enable visibility and control.

Organisations can use Unlimit Control to quickly troubleshoot issues and monitor for specific behaviour. Benefits include the ability to increase service reliability and lower support costs by setting rules to immediately address undesirable behaviour – proactively preventing

service-affecting issues. ▼

IN ASSOCIATION WITH UNLIMIT

22 IoT Now - April / May 2017 Lower operational costs with near zero-touch device lifecycle management Customers can start with automated provisioning and then set controls to automatically manage device behaviour in the field. Manual interaction can be eliminated which saves time and money, reduces errors and enables the project to scale up faster.

Key capabilities of Unlimit Control include ability to: • Automate the provisioning of SIMs, based on a device’s unique lifecycle and specific business model. For example, you might include data for factory testing, but only shift the device to a billable state when the user first connects it.

• Select post-paid, pre-paid, pooled or individual rate plans. Set high or low usage that varies by geography or type of data traffic.

• Streamline workflows with automation. For example, you can automatically change SIM states, rate plans and network services, and send notifications based on lifecycle stage or data usage.

Scale up easily as you grow Whether an organisation is starting its IoT roll-out small and building up or if it already has millions of devices to connect, Unlimit Control is the smart way to manage a deployment. Delivered as a software-as-a- service (SaaS) proposition, Unlimit Control is purpose built for IoT and designed for infinite scale. About Unlimit Unlimit Control offers great flexibility enabling customers to add Set up by Reliance Group, Unlimit is the only capacity as you grow, taking full advantage of all of Control Center’s dedicated IoT business unit in India, focused automation capabilities to truly optimise their businesses. The system solely on IoT solutions for the enterprise. Unlimit integrates easily with front-end systems using a robust library of enables both Indian and foreign companies to standards-based application programme interfaces (APIs) and grow their IoT business by getting to market customer can use rules-driven push APIs for more advanced faster and scaling quickly with high service automation and even deeper integration. Finally, organisations can reliability at low ownership costs. extend their businesses into new geographies by using the same platform to manage deployments around the globe.

For more information visit: www.unlimit.co.in

IoT Now - April / May 2017 23 CASE STUDY

Powered by Aeris IoT Services, In-car Cleverness provides innovative, end-to-end telemetry solutions

Fleet telematics has evolved. Automotive personnel realise that the focus now is on understanding what the car can tell you. The issues have moved beyond simple tracking and fuel consumption data offered by most telematics providers. Today’s systems can accurately, cost-effectively, and remotely extract and present data from the engine management systems of a vehicle in an intuitive format. It then can process and analyse that data to deliver tangible operational and, more importantly, financial benefits to its customers

In-car Cleverness provides vehicle telemetry data network solution, wherever they might be services for fleet management, car rental and for whatever systems they might use. companies and dealership groups. The company delivers an innovative end-to-end solution that “Once we had established that the operation of enables companies to enhance customer the Aeris SIM offering was as good as, and in engagement and improve profitability by many respects better than, traditional carrier continually analysing data from the car. performance, we turned our attention to the commercial offering that included the whole of In-car Cleverness’ This data then can provide a range of different the EU on one tariff,” says Mark Canning, the solutions depending on the customers’ needs. director of Product and Services Integration at In- solutions continue to For instance, In-car Cleverness can offer insights car Cleverness. “ This was a defining point in our expand around the into a person’s driving habits and this information engagement with Aeris as we seek to expand our can be used to help manage fuel consumption business, particularly with Europe in mind.” world, demanding a and lower the impact of wear and tear. flexible and reliable Alternatively, it can send an alert as soon as a data network person is involved in a crash. It also can be used The Aeris IoT Services platform to rapidly send data to rental operators or other In-car Cleverness found that Aeris could provide solution for commercial fleets following a crash, enabling the a reliable mobile network optimised to meet the customers, wherever pinpointing of probable cause and extent of any demands of worldwide fleet management they might be, and damage. systems. The Aeris IoT Services platform allowed In-car Cleverness customers to roam across whatever systems The company offers its customers, which are Europe, or indeed the world, without additional they might use made up of businesses in the UK, Ireland and the charges and with continuously consistent rest of Europe, a reliable solution that provides connectivity. seamless feedback, full visibility and consistent coverage, no matter where in the world the cars Aeris’ global support of major cellular technology are being driven. In-car Cleverness provides low standards, such as GSM, CDMA and LTE, enabled cost, adaptable and device-agnostic solutions to In-car Cleverness to offer its customers flexibility all markets. But to accomplish this, the company and the potential for worldwide growth. In needed reliable global GSM and CDMA addition, Aeris’ flexible pricing models and connectivity, without the burden of data roaming minimal upfront commitment meant that In-car charges. In addition, as its solutions expanded Cleverness could move to Aeris without the globally, customers required a flexible and reliable burden of a large, initial financial outlay. ▼

IN ASSOCIATION WITH AERIS

24 IoT Now - April / May 2017 Powered by the Aeris IoT Service platform, In-car Cleverness now can provide a solution, regardless of location, for telematics and fleet management customers that want to lower data costs and improve operational efficiencies with data analytics.

The fact that the instances of data transfer delays are reduced given the in-country roaming capabilities of the Aeris SIM, coupled with the peace of mind that vehicles can roam across Europe without incurring additional charges, will have a significant impact in terms of client perception and In-Car Cleverness’ return on investment.

Benefits include: • Lower data costs • Improved operational efficiencies with data analytics • Global GSM and CDMA connectivity • Flexible pricing models and minimal upfront commitment • Carrier agnostic with GSM, CDMA connectivity, including 2G, 3G and 4G LTE

ABOUT IN-CAR CLEVERNESS As part of the Automotive and Insurance Solutions Group, In-car Cleverness benefits from many years of experience regarding the needs of the UK motor industry. Having been an early adopter of vehicle telematics with a 100% coverage policy since 2003, the Group has developed an in-depth understanding of how to interpret and maximize the use of vehicle telemetry. This has enabled In- car Cleverness to enter the market with a bold, informed and non-traditional view of the uses and benefits it could offer its clients, including revenue stream opportunities and enhanced CRASH technology. www.incarcleverness.co.uk

ABOUT AERIS Aeris is a technology partner with a proven history of helping companies unlock the value of IoT. For more than a decade, the company has powered critical projects for some of the most demanding customers of IoT services today. Aeris strives to fundamentally improve their businesses by dramatically reducing costs, accelerating time-to-market and enabling new revenue streams. Built from the ground up for IoT and road tested at scale, Aeris IoT Services are based on the broadest technology stack in the industry, spanning connectivity up to vertical solutions. As veterans of the industry, Aeris knows that implementing an IoT solution can be complex and the company prides itself on making it simpler.

Visit www.aeris.com or follow Aeris on @AerisM2M

IoT Now - April / May 2017 25

ANALYST REPORT

TRANSPORT How the Internet of Transportation Things is expanding the addressable market for fleet management

IN ASSOCIATION WITH: Global Insights Made in Sweden

Contact us for more information about our M2M/IoT market research or to arrange a meeeting.

WWee cover in-depthi d h all ll the h areas illustrated ill db below: l

Berg Insight - 13 years of leading M2M/IoT market reesearch

Based in Sweden, we have been specialising in all major M2M/IoT verticals suuch as fleet management, car telematics, smart metering, smart homes, mHealth and indusu trial M2M since 2004. Our vision is to be the most valuable source of intelligence for our cusc tomers. Berg Insight can offer numerous market reports, detailed market forecast dataabases and advisory services. We provide custom research tailored to your requirements including focused research papers, business case analysis, go-to-market strategies and bespoke market forecasting.

Our clients include many of the world’s largest mobile operators, vehicle OEMs, fleet management solution providers, wireless device vendors, content providers, investment firms and venture capitalists, IT companies, technology start-ups and specialist cono sultants. TToo date we have provided analytical services to 850 clients in 70 countries on six continents.

[email protected] | Phone +46 31 711 30 91 | www.berginsighht.com CONTENTS

31 32 FLEET AND ASSET MANAGEMENT TOP 10 FLEET MANAGEMENT SYSTEMS BY SEGMENT 2016-2021 PROVIDERS GLOBALLY, 2016

Fleet and asset management systems by segment Top 10 fleet management providers globally (World 2016-2021) 2.0 (2016)

100

1.5

75

1.0 50 Active units (millions) Active 0.5

Active units (millions) Active 25

0.0 0 2016 2017 2018 2019 2020 2021 Trimble Geotab Verizon Gurtam

Commercial vehicles Trailers Containers Others Teletrac Navman Systems TomTom Omnitracs Telematics Masternaut Zonar Systems Zonar Arvento Mobile Arvento ANALYST REPORT

30 Infrastructure and applications for fleet 34 Industry consolidation leads to emergence of management solutions global giants

31 The global fleet and asset management market 35 Hardwired, mobile and hybrid telematics systems to co-exist

32 Regional market characteristics and trends 36 Video-based solutions permeate the fleet market

33 Vehicle OEMs and aftermarket providers 37 Conclusion – other players are poised to enter the market

Also in the section from p38 interviews with Actility’s Matt Bacon, Unlimit’s Juergen Hase, Aeris’ Mohsen Mohseninia

IoT Now - April / May 2017 29 ANALYST REPORT

The author is Rickard Andersson, a senior analyst at Berg Insight

The Internet of Transportation Things expands the addressable market for fleet management

The commercial fleet management (FM) related applications. Berg Insight’s definition of a fleet market is impacted by a number of trends, management solution is a vehicle-based system that incorporates data logging, satellite positioning and data including several developments that can alter communications to a back office application. At a high the market conditions for solution providers level, the infrastructure for fleet management can be and associated players in the coming years. divided into four segments including the vehicle segment, GNSS segment, back office segment and network Multiple parallel market and technology segment. shifts that are currently transforming the ▼

fleet management industry may in the longer Fleet management infrastructure overview term create a playing field characterised by a new type of market dynamics. According to Vehicle segment Berg Insight’s research in the space, the fleet • All vehicles connected to the FM solution need to management market is in the coming years have a combined satellite positioning and wireless communications unit. expected to continue along a consistent growth trajectory which has prevailed in the GNSS segment past decade, largely driven by international • The FM solution relies on public global navigation telematics giants offering increasingly satellite systems such as GPS and GLONASS for sophisticated solutions to customers of all accurate positioning of the vehicles. shapes and sizes. The market is at the same Backoffice segment time gradually extending as new and • Behind a data communications gateway, a wide range improved functionality is implemented on a of standard and third-party applications may have wide scale across an ever-increasing range of access to data from the vehicles. asset types. Network segment • Wireless wide area networks are employed by the Infrastructure and applications for fleet FM solution for data transmission. Cellular mobile networks are currently the most widely used. management solutions Fleet management is an ambiguous term used in Figure 1: Berg Insight divides the fleet management infrastructure reference to a wide range of solutions for different vehicle- into four segments

30 IoT Now - April / May 2017 On the application level, fleet management solutions containers and other logistics units such as individual include numerous feature sets for various types of pallets or even cargo boxes. Growing at an overall commercial vehicles. Typical high-level categories include expected compound annual growth rate (CAGR) of 19%, vehicle management, driver management, operations the market is forecasted to increase from 40 million active management and regulatory compliance and reporting. fleet and asset management systems in 2016 to reach Each category includes different subsets of fleet almost 100 million systems in 2021. Fleet management for management functionality, some of which are generally commercial vehicles is clearly the largest segment, applicable for all types of fleet segments while others are estimated to account for more than 90% of the total specific for certain operations. installed base of active systems. Trailer tracking is furthermore currently the second largest category ahead of intermodal containers. The latter however represents a highly promising emerging segment which is anticipated Vehicle management to outpace both commercial vehicles and trailers in terms • Remote diagnostics of growth in the coming years, thus surpassing the trailer • Maintenance planning segment when it comes to the number of active systems • Security tracking by 2021.

Driver management Fleet and asset management systems by segment • Driving data registration and analysis (World 2016-2021) • Video-based driver monitoring 100 • Eco-driving schemes • Insurance risk management 75 Operations management

• Routing and navigation 50 • Transport management • Mobile workforce management

Active units (millions) Active 25 Regulatory compliance and reporting

• Drivers' working hours 0 • Digital tachograph data download 2016 2017 2018 2019 2020 2021 • Distracted driving Commercial vehicles Trailers Containers Others • Electronic toll collection Figure 3: Fleet management for various motor vehicles in commercial use is a considerably larger market than tracking Figure 2: Major applications for fleet management and monitoring solutions for trailers, containers and other transportation-related assets The global fleet and asset management market In a transport context, the broader fleet and asset The world’s largest fleet management management market includes various telematics and solution providers tracking systems deployed for monitoring and The fleet management market is populated by hundreds management of different types of commercial motor of telematics players worldwide. The majority of the vehicles as well as trailers, intermodal containers and other aftermarket FM providers are small local players with

transportation-related assets including air freight cargo installed bases in the range of a few thousand units up to ▼

IoT Now - April / May 2017 31 ANALYST REPORT

50,000 units. Most companies are only active on their European market leader TomTom Telematics. The latter is respective domestic markets and neighbouring countries. a business unit of TomTom dedicated to fleet A number of major fleet telematics players have however management, vehicle telematics and connected car emerged which are active regionally or internationally with services having around 700,000 vehicle subscriptions in significant customer bases. The top ten FM providers total. Geotab, Arvento Mobile Systems, Zonar Systems globally together have a total active installed base of more and Teletrac Navman are additional vendors which have than seven million units. surpassed half a million vehicles under management. In addition to various types of self-propelled commercial The leading North American telecommunications provider vehicles, the adjacent market of trailer-focused tracking Verizon has as a direct result of an ambitious acquisition and telematics solutions is served by some of the strategy in 2016 captured the pole position after investing abovementioned FM players as well as more specialised some US$3.5bn dollars to attain leadership in the fleet providers. More than 200,000 of Omnitracs’ active units telematics space. The amalgamation of Verizon’s are represented by trailers and to some extent intermodal Networkfleet, Telogis and Fleetmatics operations under containers used in transportation. SkyBitz and ORBCOMM the same ownership has clearly cemented the US-based are together with Omnitracs the leading North American carrier as the overall leader from a global perspective – players in this space, followed by Spireon and I.D. ahead of the closest competitor by a factor of around two Systems. In Europe, key trailer telematics players include – with an estimated fleet management subscriber base in Idem Telematics, Blue Tree Systems, Schmitz Cargobull the range of more than 1.7 million vehicles in total. While and Novacom, while Mecomo and Agheera are strong the North American market accounts for the lion’s share of vendors in the closely related swap body segment. the subscribers, the international presence is far from negligible given the acquired businesses’ expansion efforts especially in recent years. Regional market characteristics and trends The fleet management sector is gradually becoming more international and many of the largest fleet management Top 10 fleet management providers globally players in terms of subscriber base today operate on the 2.0 (2016) global arena. There is nevertheless still a fair level of discrepancy between different regional markets including continents and countries – and sometimes even within 1.5 larger countries – both in terms of the propensity to adopt fleet management technology altogether and in terms of 1.0 the specific types of applications that are favoured by the fleets operating on the markets. This may to some extent still favour local niche players over global giants, at least in Active units (millions) Active 0.5 the near-term. Many of these local variations between geographies are still expected to prevail in the foreseeable

0.0 future, albeit to a decreasing extent as the market matures and offerings become more standardised. Trimble Geotab Verizon Gurtam Teletrac Navman Systems TomTom If aiming to provide a simplified contemporary snapshot of Omnitracs Telematics Masternaut the industry at large, North America is established as a Zonar Systems Zonar Arvento Mobile Arvento front-running region still having considerable momentum, while Latin America remains a fragmented market with Figure 4: The global top-10 providers together have more strong security focus. Western Europe is one of the most than seven million active units worldwide mature fleet telematics markets in terms of adoption alongside North America, and large multinationals and The runners-up include the Belarusian software player local providers coexist with strong OEM players in this Gurtam, hitting one million assets connected to its Wialon market. Eastern Europe is largely trailing the neighbouring system in late 2016 with the vast majority represented by markets in the west, while Russia and the CIS represent a commercial vehicles, followed by the US-based pioneer financially troubled market which has proved difficult Omnitracs (formerly Qualcomm Enterprise Services), the especially for foreign fleet telematics players. Similarly to major location-based solution provider Trimble and the Eastern Europe, the expectations for the future fleet ▼

32 IoT Now - April / May 2017 management market in Russia and the CIS however also and significantly easier deployment processes – including include a continued gradual convergence with the self-install plug-and-play solutions coupled with web- developments in Western Europe. In Africa, South Africa based back office access charged only by recurring fees – stands out as a highly mature telematics market and the have however become increasingly common also in this country is clearly the front-running market on the space, thus lowering the barriers to adoption for fleet continent, being the home of multiple renowned customers of all sizes. international fleet management solution vendors. The major Chinese market is further best described as challenging and highly price-sensitive with major Vehicle OEMs and aftermarket providers partner untapped potential, so far largely favouring local for factory-installed telematics telematics providers. Berg Insight nevertheless expects Berg Insight’s long-term vision for the fleet management that there are lucrative future business opportunities for market is a clearer division of tasks between the different Western FM providers in China if adapting to the local roles in the value chain, which enables free flow of data market conditions. Despite its remote location in the between vehicles and applications. The hardware will Southern hemisphere, Australia and New Zealand is a inevitably become fully integrated with the vehicles. A market where the English language has likely had a strong factory-installed on-board telematics device should be influence in establishing the region as a rational point of capable of uploading data to an online repository from entry for FM providers seeking to expand on the where the information is available to any application international arena. Australia and New Zealand are also permitted by the vehicle owner. Many different kinds of similar to other Commonwealth countries from a cultural players will aspire to the role of gatekeepers, controlling perspective, and a number of players, such as those from access to the vehicle data. This role is today firmly the UK, South Africa and Canada, have introduced their associated with the system vendor which generally solutions to this market. operates as an end-to-end solution provider.

In the future, open data interfaces are likely to give fleet The once groundbreaking fleet telematics owners more control over where data is sent. Any supplier vertical is still a high-pace IoT market favoured of on-board telematics solutions – whether they are OEMs by several positive developments or aftermarket vendors – will however try to gain control Commercial vehicle telematics and fleet management is in of the data and build a business around providing others many respects one of the pioneering IoT verticals, with access to it. Due to the complexity and rigidity of the representing an early application area of M2M/IoT automotive industry, some of these attempts may succeed technology dating back to the 1980s. The fleet and enable individual players to take control over management market for commercial vehicles has information flows to and from vehicles. Some existing fleet developed significantly over the past decades, impacted management solution providers may gradually assume by general trends such as the transition from client/server this role, working in partnership with OEMs whose weak software licenses to SaaS-based business models and the spot always will be the ability to collect data from mixed increasing integration of mobile devices and applications fleets. as part of the infrastructure which goes hand in hand with a general commoditisation of hardware across industries. There are now numerous OEM telematics offerings from The short-term outlook for the fleet management industry vehicle manufacturers in different regions, provided either is positive due to multiple favourable developments on the independently or in collaboration with third parties market. including leading aftermarket fleet telematics providers. These OEM solutions are expected to continue to achieve There is however still a long way to go before the increased adoption and to an even greater extent be technology is implemented among all potential delivered as standard features. Examples of in-house beneficiaries. Particularly micro businesses have developed OEM fleet telematics systems include Scania historically proven difficult to reach, even with low-cost Fleet Management, Daimler’s FleetBoard and Volvo’s propositions. Among large businesses there is now a high Dynafleet which are all results of mainly internal R&D awareness of the benefits with telematics, but decision- efforts and were similarly all first introduced on the making and implementation can still take considerable European market – where the systems are today available as a standard fitment – followed by subsequent time. SaaS offerings with low or no upfront capital costs ▼

IoT Now - April / May 2017 33 ANALYST REPORT

international roll-out in various regions. North American The most notable deals in the past 12 months undoubtedly OEMs have favoured working with partners to a greater include Verizon’s acquisitions of both Telogis and extent than their European counterparts. Paccar’s US- Fleetmatics in 2016 which together clearly position the based Kenworth and Peterbilt brands for example both leading US mobile operator as the largest fleet offer factory-fitted solutions powered by PeopleNet management provider in the world. The fleet management (Trimble), while Daimler Trucks North America similarly market has overall become increasingly international over installs systems from Zonar Systems in Freightliner and time as an effect of geographic expansion efforts in Western Star trucks as well as buses from Thomas Built general and particularly cross-border M&As among the Buses on this market. A wide range of other solution providers. Fleetmatics is one great example of a manufacturers are working with Telogis (Verizon) which is fleet management provider expanding its international following a strategy of partnering with commercial vehicle footprint considerably while at the same time diversifying and equipment OEMs. The company currently powers the product portfolio by acquiring numerous local players various offerings for vehicle manufacturers such as Hino, in the past years. The list of acquired businesses includes Volvo Trucks, Mack, GM, Isuzu and most notably Ford Australia-based Connect2Field in 2013, Italy-based KKT in since 2011. Gradually aiming for global availability, Ford 2014, the French vendor Ornicar as well as Visirun in Italy Telematics powered by Telogis was first introduced in the in 2015, and most recently Portugal-based Inosat and US and Canada followed by the European market starting Gemany-based TrackEasy in 2016. While Fleetmatics has in the UK and later Germany. The most recent additions to dominated the North American fleet management market Telogis’ list of OEM partners include Europe and in terms of subscriber base for a number of years, Mitsubishi Fuso Truck of America following TomTom Telematics has a similar position in Europe. The announcements in Q4-2016 and Q1-2017 respectively. Dutch navigation leader’s Telematics business unit has Telogis plans to grow the businesses associated with its over time expanded across all of Europe and beyond various OEM relationships which have been claimed to through organic growth in combination with selective represent almost 20% of the company’s business. acquisitions including Coordina in Spain, DAMS Tracking in France, Fleetlogic in the Netherlands and Finder based Berg Insight anticipates that the partner strategy will in Poland. These deals have together contributed continue to grow in popularity among the commercial considerably to extending both the subscriber base and vehicle manufacturers across all markets at the expense of the geographic footprint of TomTom Telematics, and the in-house telematics development efforts. Some vehicle company remains on the lookout for similar additional OEMs have in recent years even started to invest in acquisitions. providers of FM software and hardware. GM Ventures made an equity investment in Telogis in 2014 and Daimler Fleet Complete (Complete Innovations) has also been Trucks North America became a minority investor in Zonar very active in M&As, acquiring fellow Canadian company in 2015. Deals of this kind bring the aftermarket providers FieldWorker Mobile Technology Solutions and closer to the OEMs and similar developments are also Netherlands-based ITmobile in 2015 and subsequently expected to occur in other constellations in the future. continuing its global expansion through the acquisition of Australia-based Securatrak in 2016. Most recently in 2017, Fleet Complete acquired BigRoad which is also based in Industry consolidation leads to the emergence Canada and offers affordable solutions for hours-of- of global telematics giants service (HOS) and electronic logging device (ELD) Fleet management solution providers come in all shapes compliance in line with existing and emerging regulations and sizes, and the market is served by diverse players in the North American trucking space. This deal was ranging from micro businesses laser-focused on specific announced as recently as in late March 2017 and the FM features to multinational conglomerates for which fleet company aims to maintain the BigRoad brand. The management is only one of many business areas. The integrated solution will moreover be offered for abundance of vendors offering seemingly similar solutions FleetComplete’s customer base enabling ELD compliance in terms of functionality has resulted in intense for clients of all sizes in time for the December 2017 competition, sometimes pushing pricing to a point where deadline. Additional eye-catching transactions in the past there is limited room for profitability. In line with increasing year include Continental’s acquisition of a majority stake in market maturity, the fragmented industry has entered a Zonar Systems in 2016. Upon completion of the phase of consolidation and M&A activities have been acquisition, Continental has communicated that it will further expand its existing product, solution and service common throughout the last decade. ▼

34 IoT Now - April / May 2017 portfolio in the area of mobility services for fleet Leading providers are in the short- to medium-term future management of commercial vehicles. Daimler Trucks envisioning a hybrid model where mission critical North America is notably retaining its minority stake in applications are deployed on dedicated ruggedised Zonar which will continue to be an integral part of its commercial-grade hardware, whereas less demanding connectivity solutions. functionality can be delivered on existing smartphones and other portable devices. A distinction can for example The ongoing consolidation trend in the fleet management be made between vehicle-associated and driver- space is expected to continue in the coming years, with associated applications, where the latter tend to lend additional blockbuster transactions as well as smaller themselves better to mobile platforms than the former strategic deals foreseen in the near-term. Numerous which still demand dedicated hardware at least for high- providers today have more than half a million active FM end functionality. App-based mobile-only solutions – subscribers globally and the milestone of one million available from players such as Hellotracks and Fleetio subscriptions has now been surpassed in the past year, from US$10 or less per unit and month with no hardware driven by growth strategies combining aggressive M&A costs beyond the drivers’ phones – can however naturally activity with high-pace organic growth. In line with a long- be a relevant choice for fleets with basic needs and as a term prediction set out already a few years back, Berg first inroad into investing in FM technology. Entry-level Insight has confidently anticipated a future scenario functionality is sometimes even offered for free from where the global fleet management market is dominated providers aiming to upsell more advanced features at a by a handful of providers with installed bases measured in recurring fee. the millions. ELD mandate spurs inflow of new players Hardwired, mobile and hybrid telematics and solutions on the FM market systems to co-exist In the US, recent years have seen the emergence of One of the strongest technology trends in the fleet numerous new players offering various types of electronic management industry is currently the shift in the logging solutions in line with the regulatory developments telematics hardware footprint towards mobile solutions. around HOS monitoring aimed at replacing paper-based The integration of both ruggedised and consumer-grade logs. Several players have started out with fully app-based smartphones and tablets as in-cab options and logging solutions and later introduced associated optional complementary access interfaces is a development seen hardware to ensure compliance with the current AOBRD both for low- and high-end fleet management systems. rules and the coming ELD regulations when enforced, such This is related to technological advancements enabling low-cost devices that connect to the ECM of the vehicle. sophisticated software to be deployed on an increasing Examples include BigRoad and Keep Truckin, enabling variety of standard devices, leading to a general fleets to start out with free logbook apps for drivers with commoditisation of telematics hardware. Basic offerings the option to upgrade to benefit from more advanced mainly aimed at ensuring compliance with regulations, functionality including hardware-based ELD compliance particularly in North America, constitute one area where and additional features charged by recurring fees. mobile solutions are expected to become increasingly commonplace and cannibalise on conventional blackbox- Now part of Fleet Complete, BigRoad already serves over based systems. Such basic functionality has proven 30,000 fleets in North America and has reached more possible to deliver using standard smartphones and than 480,000 downloads of its mobile logging app. tablets, e.g. by connecting low-cost dongle-like devices BigRoad offers a free app-based logging solution for that interface with the vehicle but leverage the handset’s drivers, with a web-based back office application available communication capabilities. Turnpike which was acquired at US$15 per month and user. The optional DashLink by Xata (XRS) which is in turn itself part of Omnitracs device offered as an upgrade priced at US$10 per month today represents an early example of an established enables FMCSA-compliant and ELD-ready logs by provider choosing this hybrid-type strategy combining connecting to the engine and integrating with the driver handset applications and affordable hardware with app using Bluetooth connectivity. tethered connectivity. Similar setups as well as fully app- based solutions are predicted to support an ever- Continental has introduced the dedicated VDO RoadLog increasing range of FM applications previously delivered ELD device which is marketed as an affordable and simple using traditional on-board systems. way to ensure FMCSA compliance. The basic non- ▼

IoT Now - April / May 2017 35 ANALYST REPORT

connected version is offered without monthly fees and behaviour while at the same time limiting the intrusiveness contracts, featuring a built-in printer that can be leveraged in terms of privacy for drivers. in case of roadside inspections. The drivers log in to the system using USB drives enabling them to carry the data The video recordings can be used for post-drive coaching with them. A more advanced version of the solution adds of personnel to improve driving performance. There are cellular connectivity, enabling automatic upload of the also solutions that include elements of direct in-cab driver compliance data to the backoffice software. Additional feedback in various ways such as visual and audible alerts features beyond ELD compliance are moreover offered. and vibrations, thus enabling drivers to correct their Mandated ELD functionality can in many cases be a first behaviour in real-time and thereby avoid potential entry point into fleet telematics. Fleet owners are incidents. Some advanced video-based solutions leverage increasingly expected to make a gradual move beyond the continuous eye and facial tracking to detect and prevent legally required functionality to also adopt other types of driver fatigue and distraction in real-time using efficiency and safety enhancing services offered by their sophisticated algorithms. ELD providers. Video-enabled solutions for driver monitoring are offered by a variety of different players and there are a range of Video-based solutions permeate providers focusing specifically on different types of the fleet market camera-based solutions. Aftermarket providers for A key trend over the past years has been increasing example include Lytx and SmartDrive Systems which are integration of cameras in commercial vehicle based in the US and have expanded to various environments. Cameras can be installed in trucks and international markets. Both these companies have for other types of vehicles for a range of different purposes. example entered the European market, starting in the UK Basic dash cams represent an entry-level type of where local offices have been established. Also Australia- application similar to conventional CCTV applied in a based, Seeing Machines has entered the UK in addition to vehicle context, primarily used for follow-up of incidents the Americas and is now eyeing the European market. and to allocate blame for insurance purposes. There are Additional players active in the market for video-based also more sophisticated solutions that employ multiple driver monitoring solutions for example include Guardvant cameras to enable a 360 degree view of the exterior of and Safety Vision. the vehicle, thus for example eliminating blind spots. Video-based solutions for driver behaviour monitoring can The new possibilities enabled by video in the fleet space further use in-cab cameras of different types. have also caught the attention of the traditional fleet telematics providers. Numerous fleet management players Video-based solutions for driver behaviour monitoring can have introduced or are planning to launch integrated further use in-cab cameras of different types. Road-facing video-based solutions as part of the solution portfolios. cameras can detect events related to for example lane Some FM players choose to develop their own video departure and following distance which can be indicative capabilities in-house whereas others work in partnership of undesirable driver behaviour. Video-based driver risk with established providers from the video sector. Also Tier management solutions can also leverage driver-facing 1s have activities in this market as part of their vehicle cameras. Various types of triggers are commonly used to safety solutions. Vehicle OEMs are in the future expected start saving video recordings. In many cases, video clips to increasingly integrate various video-based technology solutions as part of the overall offerings. covering a predetermined interval before and after an ▼ incident are subsequently saved as opposed to continuous recordings. This enables follow-up of root causes of driver

36 IoT Now - April / May 2017 ANALYST REPORT

FM players increasingly serve new asset The development at the same time enables fleet types in the transportation sector telematics providers to maintain subscriber growth as Another trend that has surfaced in recent years includes a mature markets eventually approach peak penetration. diversification among providers of fleet management The telematics penetration is for example already solutions for commercial vehicles to also support other comparably high in the heavy truck and trailer segment types of assets. In line with a development sometimes especially in mature markets such as North America, but dubbed as the Internet of Transportation Things, several the same cannot be said about most other types of assets. solution providers now offer integrated solutions that can Asset tracking thus represents a heavily underpenetrated be deployed across off-highway vehicles, non-powered market with considerable potential for telematics assets and other non-vehicle fleets in addition to the providers that are ready to broaden the product offering. conventional commercial vehicle types traditionally Many other players active in the general fields of big data targeted by FM providers. This enables fleet owners to and the Internet of Things may also start eyeing this monitor and manage all of their business-critical assets market. through the same backoffice interface, using familiar applications and reporting tools. www.berginsight.com

About the author Rickard Andersson is a senior analyst at Berg Insight, which he joined in 2010. His current focus at Berg Insight is the telematics market and he has authored a wide range of reports on various telematics topics including fleet management solutions and intelligent transportation systems, covering geographies such as Western Europe, Eastern Europe, Russia and the CIS, North America, Latin America, Australia & New Zealand and China. He is also currently researching the market for insurance telematics in Europe and North America. Andersson holds an MSc degree in Industrial Engineering and Management from Chalmers University of Technology.

About Berg Insight Berg Insight is dedicated M2M/IoT market research firm based in Sweden. We have been specialising in all major M2M/IoT verticals such as fleet management, car telematics, smart metering, smart homes, mHealth and industrial M2M since 2004. Our vision is to be the most valuable source of intelligence for our customers. Berg Insight can offer numerous market reports, detailed market forecast databases and advisory services. We provide custom research tailored to your requirements including focused research papers, business case analysis, go-to-market strategies and bespoke market forecasting.

Our clients include many of the world’s largest mobile operators, vehicle OEMs, fleet management solution providers, wireless device vendors, content providers, investment firms and venture capitalists, IT companies, technology start-ups and specialist consultants. We have provided analytical services to 850 clients in 70 countries to date.

www.berginsight.com

IoT Now - April / May 2017 37 INTERVIEW

Customers want to create a horizontal network platform for multiple use cases instead of dedicated connectivity for vertical silos

Matt Bacon is marketing and communications director at Actility. Here he discusses with Rickard Andersson, an analyst at research firm, Berg Insight, which industries are set to be transformed by the industrial IoT (IIoT) and the mainstream arrival of low power wireless network technologies

Rickard Andersson: What have you learned about In spite of many deployments beginning with a single, well- successfully deploying IoT solutions as a leading, large- understood use case with an equally well-defined business scale network platform provider? case, we have noticed that LPWA networks very quickly will create new solutions and new businesses that no one Matt Bacon: With our ThingPark offering powering almost half imagined before the network capacity was in place – the of all national or large-scale LoRaWAN networks being rolled connected mousetrap, for example, or tracking endangered out worldwide, in markets as different as Dubai and Finland or wildlife. Taiwan and South Africa, Actility has had plenty of opportunity to reflect on the opportunities and challenges of From a more technical perspective, we have discovered that IoT networks. Our initial customer base was made up of LPWAN solutions can win new business even when low power mobile operators looking to quickly and easily deploy a is not a key factor – for example in smart street lights – thanks LoRaWAN IoT network as an extension of their existing to the low cost and ease of deploying a network, and the cellular M2M services. But we quickly learned that LoRaWAN, value that network offers to other applications. And as we are thanks to its use of unlicensed spectrum, also enables new demonstrating with the extension of our ThingPark solution to entrants into the IoT service provider space, such as Digita, a support 3GPP technology, it is clear to us that narrowband IoT Finnish TV broadcaster, or Comsol, a South African (NB-IoT) and LoRaWAN are complementary in the market, broadband operator. and will continue to be used alongside each other in networks, and sometimes even in specific solutions. Australia’s NNNCo is the first of a new breed of insurgents, created specifically to offer LPWA IoT networks. We have also RA: How is the market for industrial IoT solutions discovered that access to a global supplier ecosystem for developing now that networks are more widely deployed? network components and devices is a key success factor, as is growing the local developer ecosystem which will create MB: We have seen a significant shift in the last twelve months: applications and services. our conversations with customers are no longer only about deploying IoT networks, but more and more on how they can One of the transitions we have seen in industrial IoT, which has build solutions that make business sense. With national been enabled by open network standards like LoRaWAN, is networks rolling out in many countries, and the emergence of that customers are beginning to appreciate that it is much a rich device and sensor partner ecosystem, industrial IoT is better to create a horizontal network platform enabling ready to deliver. multiple use cases, than to rely on dedicated connectivity for vertical silos, for example in smart street lighting. We have Today, there are ready-to-deploy sensors for a huge range of learned that there is no one-size-fits-all approach to networks: use cases, from reading utility meters to pollutant detection, customers will be looking for all scales of network, from from soil moisture monitoring to smart parking, and from national deployments to small-scale enterprise solutions. The tracking cows to remotely controlling energy consumption by common factor is that whatever the scale, there is an domestic water heaters and air conditioning. The industry is expectation of carrier-grade quality and resilience. no longer thinking about the IoT as a future potentially ▼

IN ASSOCIATION WITH ACTILITY

38 IoT Now - April / May 2017 disruptive technology, but as something that can from the speed and ease of deployment and LPWA networks be concretely deployed, with a business case that multi-use-case support, for smart parking, very quickly will can be accurately evaluated. pollution and traffic management, and intelligent street lighting, for example. But we believe that create new solutions For example, we are working today with RS the biggest disruption over the next couple of and new businesses Components, the electronic and industrial years will come in global logistics and supply component distributor, to deploy a complete chain management. that no one solution to increase efficiency and cut costs in its imagined before the 70,000 sq. ft. warehouse in Nuneaton, UK, which There are already GPS-based trackers which use processes 44,000 parcels per day. A campus- LPWA networks to communicate their position, network capacity wide LPWA network will connect hundreds of eliminating the need for a cellular subscription was in place sensors and pass the data to IBM’s Maximo Asset and increasing battery life. This year, though, we Management and BlueMix cloud intelligence are launching a service based on network location, platforms. The network enables multiple which can triangulate the position of any applications in preventative maintenance, energy connected device without GPS. This capability management and ultimately tracking. With 7km also enables a sophisticated assisted GPS of conveyor belts which can drift out of true very technique, which offers the sub-10m accuracy of slowly, early detection of misalignment before it GPS with energy use only 10% greater than causes a failure and several hours of downtime network-based location alone – safeguarding the can improve productivity and save significant cost. lengthy battery life of LPWAN devices.

Equally, in a high-ceilinged warehouse, hot air These tracking capabilities, especially when rises towards the roof leaving employees at combined in devices which can also connect with ground level chilled and uncomfortable. Installing Bluetooth beacons and sniff Wi-Fi networks, offer a vertical grid of simple temperature sensors enterprises the ability to precisely locate which trigger fans to overcome this thermal products, parts, plant and machinery, vehicles, stratification when needed can dramatically tools and others – the list is endless. Objects can reduce heating costs while at the same time be tracked from warehouse, through assembly, to providing a better working environment for the distribution and along the supply chain to the staff. 2017 seems to be the year in which retailer, indoors and out, and soon from one industrial IoT (IIoT) and LPWAN are coming country to the far side of the world. The latter is of age as mainstream solutions to real possible thanks to the LoRa Alliance’s recently- enterprise needs. released roaming standard, which enables a single LPWA device or sensor to connect to RA: Which industries are the most liable to different operator networks – even those in disruption by the IoT, and what capabilities will regions using slightly different radio frequencies drive this disruption? (like the US and APAC) – and continue to return its data to the controlling application. MB: LPWA networks allow us to connect devices which can stay in the field for up to ten years This summer will see the launch of ThingPark without maintenance, over a range of up to 15km Location, a single application programme and with good indoor coverage. They’re also a interface (API) giving access to all these location, cost-effective and quick-to-deploy network tracking and geofencing capabilities across solution. LPWAN for industrial IoT is well-suited multiple networks, opening the way for global to smart agriculture – monitoring conditions connected logistics solutions giving unprecedented across large areas of terrain, a plantation or cattle visibility and control of the entire supply chain. station, for example. Smart cities also benefit

About Actility Actility is an industry leader in large-scale LPWA infrastructure and the innovator behind the ThingPark IoT Solution platform. Headquartered in France, the privately held company was founded in 2010 and today has more than 160 employees in offices in 12 countries in Europe, North America and APAC. Actility’s ThingPark enables scalable LPWA networks and interoperable IoT applications and services.

ThingPark Wireless is a core network management and supervision solution for LPWA connectivity, designed from the beginning for carrier-grade solutions. ThingPark OS is a central IoT management service which enables operators to manage services and offers, and monetise their network. ThingPark X is a data analytics and control framework which exposes data from connected things to applications and connects with cloud platforms, and also offers off-the-shelf industrial IoT applications. ThingPark Market is a B2B e-commerce platform for buyers and To learn more about Berg sellers, aggregating, distributing and connecting IoT devices and applications to the ThingPark Insight and the firm’s platform. Actility is a founding member of the LoRa Alliance, the body responsible for recent research visit: standardising and promoting LoRaWAN. To learn more visit: www.actility.com www.berginsight.com

IoT Now - April / May 2017 39 INTERVIEW

Juergen Hase: Unlimit is the first dedicated IoT business unit launched by any telecoms provider in India

IoT success in India means focusing on the long tail which demands a vibrant partner ecosystem

Juergen Hase is the chief executive of Unlimit, the dedicated IoT business unit established by India’s Reliance Group. Hase is a telecoms industry veteran with more than 25 years of experience, ten of which have been in IoT. Here, he tells Rickard Andersson, an analyst at research firm, Berg Insight, about the company’s aims and its capabilities in providing IoT solutions for enterprises

Rickard Andersson: Can you give a brief newly formed, independent business unit of the introduction about Reliance? Reliance Group. We focus strictly on IoT and the enterprise (B2B2X). Our vision is to be the first in Juergen Hase: Reliance Group is an Indian India to offer a comprehensive IoT platform conglomerate holding company headquartered including connectivity, application enablement, in Navi Mumbai, Maharashtra, India. It is among devices, analytics and incident management. India’s top private sector business houses Unlimit utilises the best-in-class 4G/LTE coverage serving more than 250 million customers across along with 2G from several carriers including the telecoms, power, financial services, and roaming partners. infrastructure, media, entertainment and healthcare sectors. The Reliance Group strongly In addition, we’re the only provider in India that believes it has a pivotal role to play in shaping has the Cisco Jasper cloud-based connectivity the destiny of India. The Group enjoys the platform which we call Unlimit Control. Our unparalleled trust, faith and confidence of its recent partnership announcement with customers, and is one of the largest employers in Cumulocity to power our Unlimit Enablement the country with a young, highly trained and offering was another key milestone which we motivated workforce. achieved in a span of only four months. Talking to industry analysts, they are impressed that we, RA: What are your company’s main credentials in only six months, have managed to strike key in the IoT market? partnerships on the connectivity and the application layer which makes us one of the most

JH: Launched in November 2016, Unlimit is a agile IoT start-ups in the world. ▼

IN ASSOCIATION WITH UNLIMIT

40 IoT Now - April / May 2017 About Reliance Group Reliance Group is one of the largest business conglomerates in India, whose business interests range from telecoms to financial services and power generation and distribution. The group’s flagship company Reliance Communications (RCom) is a leading integrated telecoms operator in India, serving around 100 million mobile subscribers and 40,000 enterprise clients. In September 2016, the operator completed the migration of its legacy CDMA subscribers to GSM and LTE networks. The Reliance Group made a strategic decision to enter the IoT business in late 2015. In November 2016, the group formally launched Unlimit as an independent subsidiary dedicated to IoT.

The Indian market is different from North behaviour. They can increase service reliability America or Europe. The economics on the and lower support costs by setting rules to ground are different and the average opportunity immediately address undesirable behaviour by size is different. Because of downward price proactively preventing problems. pressure, devices from other parts of the world are often not cost effective in India. To solve this, At the Mobile World Congress in Barcelona this we have recruited a number of Indian partners year, we announced our application enablement that manufacture their IoT devices locally. platform which we call Unlimit Enablement. It makes the creation of cloud-based IoT In North America and Europe, IoT businesses can applications simple and fast. With Unlimit thrive by only going after large fleets. This is not Enablement, customers, start-ups and possible in India, as there are a limited number of developers can use pre-existing widgets and large opportunities and instead many smaller code blocks to quickly create a compelling user ones. To be successful in the Indian market, you interface (UI) to display, analyse and report have to be effective at going after the long tail. collected IoT sensor data. It makes it easy to This is only possible by having a vibrant partner create advanced dashboards and alerts that can ecosystem. be displayed on any type of device. This enables developers and start-ups to focus on their core RA: Which would you say are Unlimit’s key competency without having to learn or invest in differentiators? developing a new skill set. In addition to Unlimit Control and Unlimit Enablement, we will be JH: Unlimit is the only dedicated IoT business announcing a wide range of vertical solutions in unit in India, focused solely on IoT solutions for the coming months. the enterprise and pursuing all the major IoT verticals. As I mentioned before, we use the best- RA: What types of competitive pressures are in-class 4G/LTE coverage along with 2G from you seeing in the IoT space? several carriers, and we are the only provider in the country that has the Cisco Jasper JH: Unlimit is the first dedicated IoT business connectivity platform, which we call Unlimit unit launched by any telecoms provider in India Control. More than 9,000 companies across and we are the only player that has the Cisco dozens of industries and 45 operators in more Jasper cloud-based connectivity platform in the than 100 countries already use this platform. country. After our partnership announcement with Cumulocity to provide IoT applications to the Unlimit Control provides real-time network market, I would say there is no direct competition connectivity feeds, service diagnostics and as of now, but I am sure it will come as this space unique automation options to enable is getting hotter by the day. In India, we see far To learn more about Berg unparalleled visibility and control. It enables our more opportunities than challenges. We often Insight and the firm’s recent customers to get to market faster, scale, manage hear people in the business community talk research visit: operational costs and achieve high service about “green fields” and untapped markets. The www.berginsight.com reliability. Our customers can quickly reality is that these are very rare. With respect to troubleshoot issues and monitor for specific IoT, India is truly an untapped market. www.unlimit.co.in

IoT Now - April / May 2017 41 INTERVIEW

IoT analytics needs speed to process data as businesses move from selling unconnected products to selling connected services

Mohsen Mohseninia is vice president of market development, Europe, at Aeris, the IoT pioneer which is both a technology provider and a cellular network operator delivering comprehensive IoT/M2M services to leading brands around the world. Here, Rickard Andersson, an analyst at research firm Berg Insight, interviews Mohseninia to learn more about the company and its future direction

Rickard Andersson: As a pioneer in the IoT charge them only when they make money. Parked market, how can Aeris help in regards to real- combine harvesters do not make money so, when time data analysis? they are not working, customers are not being charged. It is fundamental to be able to support Mohsen Mohseninia: Unlike traditional analytics, your customers’ business model fully, not just in the challenge with IoT and analytics is speed. words. The only way we succeed is if our What I mean by this is the speed at which large customers succeed. That is fundamental to the volumes of data is provided; terabytes of data opex model. from hundreds of sensors, and the business needs to be able to digest the data, analyse the data Aeris’ role is to act as a partner that can help and come up with actionable outcomes. At Aeris, enterprises on the journey from being businesses we are very familiar with this challenge and have that provide unconnected products to businesses helped customers to effectively address it by that provide connected services. Our technology utilising our elastic, cloud-based data ingestion and helps fundamentally transform business models storage platform and subsequently applying our and the customer experiences delivered. IoT analytics tools to gain the necessary insight. RA: How can players such as Aeris ensure The transformation For example, an aircraft manufacturer uses our security for their customers? that IoT brings is a platform to download very large volumes of data every time a plane lands. This data is processed MM: It is important to note that security risks can move from capex to so work orders can be generated for ground staff be recognised and understood, detected and opex, with and so that the plane can be maintained and resolved, managed and controlled, but never everything as a made ready to fly again. Using this solution has completely eliminated. To mitigate risk, one of the service. If an reduced the amount of time the planes are on the first steps that every manufacturer of an IoT- tarmac and hence improved the efficiency of enabled device must take is to consider the enterprise is their product – the plane. This has resulted in potential impact that a data breach would have. operating in that increased flying hours for the planes which is a For IoT devices that have the potential to cause paradigm, having a key differentiator for the brand and its products human fatality or a dramatic financial loss, the fixed cost that it is as well as an obvious benefit for its airline manufacturer must implement the most stringent customers. levels of security. not generating revenue from that RA: How does Aeris help manage connectivity For example, a medical firm developing a model would be fatal costs? healthcare device or a manufacturer of an autonomous vehicle must deploy the highest MM: It is vital for the charges to be transparent. levels of protection. It is vital to ensure that the The transformation that IoT brings is a move from only people who are able to change IoT device capex to opex, with everything as a service. If an configurations are those authorised to do so. Your enterprise is operating in that paradigm, having a connectivity provider also should have the ability fixed cost that it is not generating revenue from to limit the services to those that are actually that model would be fatal. For example, Aeris has required by the device. customers in the combine harvester market. These customers only operate from April to October, so If the device is intended to receive messages, and while Aeris could say that is their problem and not send them, then your provider needs to have charge an annual fee for using the services, we a method of blocking messages sent by the instead understand their model is seasonal. device or voice calls. This is important not only from a security perspective but from a cost

Therefore, we have built our billing model so we perspective as well. The SIM also should be ▼

IN ASSOCIATION WITH AERIS

42 IoT Now - April / May 2017 Mohsen Mohseninia: Security risks can be recognised and understood, detected and resolved, managed and controlled, but never completely eliminated

It is vital to ensure that the only people who are able to change IoT device configurations are those authorised to do so

configured so it can receive over-the-air updates to keep up with new and emerging threats. In the context of customer security, it is worth highlighting that Aeris’ network is a closed network.

What that means is no device on the network can be contacted directly by any other device outside of the network. The only communication the device is allowed to make is with the application that requires that data. The devices thus cannot be spoofed or spammed, hence protecting them from malicious access which provides the users with a further degree of protection.

About Aeris Aeris, headquartered in Santa Clara, California, USA, is a pioneer and market leader as both an operator of end-to-end IoT and M2M services and as a technology provider enabling other operators to build profitable IoT businesses. Founded in 1992, today Aeris has more than 225 employees in the US, the UK, India and Japan. The company’s goal is to fundamentally improve businesses by dramatically reducing costs, providing heightened data security by design, improving operational efficiency, reducing time-to-market and enabling new revenue streams. Based on more than 20 years of experience managing millions of devices, and with more than 50 industry patents, Aeris technology infrastructure sets new standards in terms of cost-efficiency, scalability and reliability.

Visit www.aeris.com or follow us on Twitter @AerisM2M to learn how we can inspire you to create new business models and to participate in the revolution of the Internet of Things.

To learn more about Berg Insight and the firm’s recent research visit: www.berginsight.com

IoT Now - April / May 2017 43 ¢ÁǸºÅ´Ç¸ÌÂÈÅ ¢ÁǸÅÁ¸Ç¹­»¼ÁºÆ Faster.

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GUIDE INTRODUCTION

How to select the right IoT platform

For an increasing number of businesses, IoT is rapidly moving from a nice-to-have to a strategic necessity. At its simplest, an IoT solution provides the opportunity to save operational costs, introduce new service revenue opportunities, or help to ensure compliance with new regulations, writes Robin Duke-Woolley. In practice, IoT platforms are therefore becoming more and more a combination of these dressed up in a wide range of business needs, some more urgent than others

Decision making in respect of which IoT solutions an IoT platform is to reduce the time and cost of and platforms to select gets more challenging getting new IoT solutions built and implemented when successful IoT engagement means by using components already available and being processing large amounts of data in real-time to used in other IoT solutions. An IoT platform takes support current business operations. It can be advantage of the fact that the majority of what is more challenging still to integrate these new needed for most IoT solutions is the same and real-time data flows with traditional batch does not need to be reinvented for every update data typical of IT systems already in use. application: it can be predesigned and made Those challenges increase further when these available through a platform. The platform then The author, Robin data flows need to interoperate smoothly and also provides the means for implementing those Duke-Woolley, is securely across several different business elements that are specific to the particular chief executive of operations, all in real-time. application, as well as customising and Beecham Research configuring the solution for the specific need. To cater for these and other challenges and create an IoT solution that will stand the test of time, IoT So how does a business user, also referred as an platforms are increasingly being viewed as the adopter, go about choosing the right IoT platform

starting point to build on. Put simply, the aim of for them? ▼

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There are several layers to an IoT solution and these are becoming increasingly complex as market needs develop. The architecture can be shown in a variety of ways Figure 1: Elements of an IoT platform architecture

What actually is an IoT platform? providing communication services is a An IoT platform is a software middleware suite completely different task to application that facilitates secure monitoring, control and development and to detailed analytics of device analysis of device and sensor behaviour in the data. Each platform vendor has their own field. In essence, it provides an enabling layer expertise and to get a sense of what they offer, between these connected devices or sensors and Beecham Research has defined seven IoT user applications. There are two main parts of a platform categories, as follows: complete IoT platform – the part that manages the physical connectivity to the devices and 1. Communication centric – offering a strong other systems to ensure that essential data is focus on connectivity management capabilities collected, and the part that processes the data. 2. Device management centric – offering a Although both parts are required for a complete strong focus on device management IoT solution they are often provided by different vendors, reflecting their different areas of 3. Data management and analytics centric – expertise. designed to provide strong data management, orchestration, and analytics capability There are several layers to an IoT solution and these are becoming increasingly complex as 4. Application development centric – enabling market needs develop. The architecture can be application development on different types shown in a variety of ways, with Figure 1 of devices. illustrating the main elements: the external 5. Vertical centric – designed to support the sensors/actuators/devices/gateways connected to development of IoT solutions in specific the platform via networks and other infrastructure. sectors or sub-sectors, examples could be Within the platform itself, there are essentially smart city, manufacturing. four layers – communication services, device 6. Consumer IoT centric – similar to vertical management, data management and application centric above, but with a strong focus on development. Above those layers are the user consumer IoT applications such as smart home. applications themselves – the elements the user actually sees. Across all of these layers is 7. IoT developer centric – offering solutions security, which binds them together to ensure for IoT developers including software and there are no weak points either within each layer hardware. or across the layers. Indeed, that security capability must also bind the sensor and network These categories are not mutually exclusive, so layers not included in the platform itself – a that a vendor’s offering may belong to more than further crucial consideration in platform design. one of these. To take one example, Living PlanIT is vertical centric because they are focused on While this describes how IoT platforms are smart city solutions. However, for those solutions structured, the vast majority of them do not they also focus on data management and cater for all layers, at least not yet. For example, analytics centric capabilities. ▼

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www.iotglobalnetwork.com 48 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 Figure 2: The number of IoT platforms on the market

Choosing the right platform narrow the field to a level that adopters can Having got to a Beecham Research has been tracking the manage effectively. It means they can commence short list of M2M/IoT platforms market since 2008, when a more valuable dialogue with the most potentially there were just 14 of them on the market. Now appropriate vendors at an earlier stage. there are over 400, by our count around 420 at suitable the end of 2016. The chart in Figure 2 shows this The user accesses the IoT navigation tool platforms, the growth and it is clear from this that the number through an authentication process. It then asks user then needs to of new platforms is going to continue growing the user to answer a set of questions that cover discuss with for a while. the needs of the IoT solution the user is exploring. These questions are via drop-down potential vendors As noted above, the IoT platform is an important menus. The system then matches those in more detail the starting point for adopters planning their IoT requirements with the information about the IoT solution that is solutions. However, with so many of them now on platforms and selects those most likely to be of to be catered for the market, it is a highly confusing one. In interest. The user is then guided to a short list addition, such platforms are going through a fast web page. He or she can click on each platform rate of development with updates, acquisitions individually, through to a web page that and re-brandings occurring frequently. They are describes it in more detail. becoming increasingly sophisticated as well as more specialised. For those who do not understand the subtleties, this adds greatly to Making a final choice the confusion. It also increases the prospect of Having got to a short list of potentially suitable adopters making incorrect choices for their platforms, the user then needs to discuss with needs and only finding out the consequences of potential vendors in more detail the IoT solution these after much time and financial resources that is to be catered for. Depending on need, have been spent. such discussions may be straightforward but increasingly we expect these to become more The IoT navigation tool, created by Beecham involved as the user requirements become more Research and IoT Global Network acting in sophisticated. To illustrate what that means in partnership and featured on practice, Beecham Research has identified www.iotglobalnetwork.com, is designed to upwards of 100 questions that may need to be address this confusion by enabling adopters to covered for a more complex solution. It is here better understand the options available to them. that a framework of the topics that need to be It is the first fully-independent online tool to covered is particularly useful. One such match adopter needs with IoT platform framework is currently being devised by the IMC capabilities. (IoT M2M Council) as a set of RFPs (Requests for Proposal) for IoT platforms. These documents The aim of the system is to assist adopters to will provide adopters with checklists of the make informed decisions about which platforms fundamental elements that should be covered for are most likely to meet their requirements at any any IoT solution. www.beechamresearch.com particular time. It does not seek to recommend one platform over others, but does seek to

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www.iotglobalnetwork.com IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 49 IOT PLATFORMS TO WATCH

Which IoT platforms are best meeting organisations’ needs?

The IoT platform landscape could resemble a university course for the richness and diversity of the offer, writes Saverio Romeo. If the adopter wants to pass the exam by selecting the right platform, a great deal of study may be necessary. Here, we do not want to cover the entire landscape, but we do want to give some suggestions for starting that study journey. That journey strongly depends on the requirements and the context, but there are some themes and features worth highlighting that are common parts of the decision-making process

Companies formed The subject of connectivity is receiving Climbing the stack towards device in the dynamic renewed focus at present. This is due to the management, we find dedicated platforms to increasing interest in low power wide area device management such as Wind River’s Irish tech start-up network (LPWAN) technologies, the advent to Helix. Continuing further up the stack, scene have 5G cellular, and growing acceptance in the dynamic companies such as Cumulocity – managed to scale market that connectivity is often still a challenge recently acquired by Software AG – are to get right. As a result, platforms with a focusing on analytics and application up fast in the strong focus on connectivity features are in enablement services with a strong focus on highly competitive the spotlight. Those come from well-known integration with third parties and ecosystem mobile network operators like AT&T, with its formation. The analytics and application environment of AT&T IoT Platform, and Vodafone, but also development layers have different offers Industrial IoT managed IoT services providers or IoT mobile based on different factors such as extension virtual network operators (MVNOs) such as of analytics features and engagement with Stream Technologies, with its IoT-X platform. developers through a clear open software- based approach. At these layers, IBM, with The world of LPWAN is also gathering attention, its Watson IoT unit, is a strong market player with platforms like Actility’s ThingPark. There setting the trends in emerging areas such as are then companies historically involved in and artificial intelligence. mobile communications such as Nokia, with its On the analytics side, Hitachi with Lumada IMPACT (Intelligent Management Platform for is another interesting case, building on the all Connected Things) platform that has a deep industrial operation technology strong focus on connectivity, but also looks at knowhow of Hitachi and combining with other layers in the stack such as analytics and superb analytics capabilities gathered

application development. through acquisitions such as Pentaho. ▼

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www.iotglobalnetwork.com 50 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 The author, Saverio Romeo, is principal analyst at Beecham Research

There are then companies that could be in the highly competitive environment of The sheer variety and labelled as vertical centric, but that have the Industrial IoT. EpiSensor, originally an IoT scope of activities clear intention to expand their vertical equipment company, has forged a very strong footprints. Bosch with its IoT Suite is a case in partnership with Asavie, another Irish IoT that IoT platform point. Although originally a mobility company which is focused on secure providers are components producer, Bosch has advanced connectivity management, and Dell, which engaging in quickly into the area of software and has adds its IoT Gateway to the overall solution. recently shown strong potential for the smart demonstrates a cities, smart home and smart transportation Waylay of Belgium puts great emphasis on vibrant market which areas, with a high level of focus in the IoT and the key topic of data orchestration and artificial intelligence capabilities. Bosch seems integration. myDevices with Cayenne tries to provides a sometimes to be leaving behind its traditional culture as a make IoT solution development easy and bewildering array of ‘manufacturing everything’ company and rapid. Carriots, from Spain, wants to simplify choices to potential starting to be open to collaborations and IoT solution development with a step-by-step partnerships. Among the most interesting approach flexible enough to work in several customers signs is its recent-announced partnership with different sectors. Arrayent aims at the brands (AWS). and the consumer IoT space. There are then companies vertical focused in specific areas of Another established player such as PTC- manufacturing (such as Wi-Next), on the ThingWorx is moving from an almost solely Industrial Internet widely (CloudPlugs), smart industrial focus towards other verticals such as city projects (LivingPlanIT), and smart agri- retail. PTC-ThingWorx is getting great food solutions (Yodiwo). attention on the use of (VR) and emerging concepts such as digital twins. The sheer variety and scope of activities that IoT platform providers are engaging in However, the IoT platform landscape is not demonstrates a vibrant market which provides only made of large enterprises and established a sometimes bewildering array of choices to players. The innovative contribution coming potential customers. Passing the exam of from small and medium-sized companies and selecting the right platform for your project start-ups continue to feed the space with will certainly require an amount of homework ideas. to be completed before a fully-informed decision can be made. The good new is that Companies formed in the dynamic Irish tech there is almost certainly an ideal solution out start-up scene have managed to scale up fast there for you.

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www.iotglobalnetwork.com IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 51 INTERVIEW

IoT platforms must accommodate organisations’ needs to operate them at multiple levels

Different organisations require different functionality from IoT platforms in order to operate their services effectively. IoT platforms therefore must be able to operate at a variety of levels in order to satisfy market and end user demands, Mobeen Khan, the associate vice president for IoT Solutions at AT&T, tells Robin Duke-Woolley, the founder and chief executive of Beecham Research

Robin Duke-Woolley: There are an increasing differentiation in the marketplace. The umbrella number of IoT platforms in the market. What is for that today is called our AT&T Control Center. AT&T’s place in this market and how do you see All of our customers use these systems either your role as different to the many others? directly through the portal or using application programme interfaces (APIs) to manage their IoT Mobeen Khan: There’s all the stuff about being solution connectivity. This is AT&T’s Service secure, scalable, highly available and all the Management. things you would expect from a carrier-grade service, but let’s take that as read. We mainly look RD-W: Just for clarification on that, can you at platforms in two different ways. Firstly, there explain what you mean by policy management? are platforms that AT&T has and continues to invest in that allow us to let customers manage MK: There are many kinds of policies, procedures their IoT connectivity solutions in the most and behaviour that you need to capture. For efficient and advanced way possible. These example, let’s say you manufacture a machine in platforms enable our Global SIM, they enable Vietnam and you ship it to Germany and then it policy management, SIM management, multi- gets deployed in Canada. You might set policies network and global connectivity and many other that when it’s in Vietnam and on the assembly features and we have had those for many years line being tested running diagnostics these would and have been part and parcel of our be a no-charge event. When it’s in Germany, and ▼

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www.iotglobalnetwork.com 52 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 There are thousands of variations of operating systems, communication protocols, and chip sets, and the ability to write on top of the device chip set

Mobeen Khan, AT&T

about to be shipped, the geofence of the warehouse it’s in knows there will be a separate charge billed to XYZ account because it’s not yet been shipped to a customer. Then when it gets activated in Canada, now the billing starts for the customer that bought that machine and activated it. You can pre-programme those procedures as a policy profile in the Control Center in advance so you don’t have to do that every time the machine is shipped, or tested or activated. What those allow you to do is basically get data RD-W: Is AT&T’s second set of IoT platforms from these IoT devices into an app or into an then at a higher level than connectivity? analytics portal or into the cloud. Why is that important? It sounds simple but getting data MK: Yes. The second set of platforms we invest in from IoT devices is a very complex proposition. are those that allow systems integrators and It is complex because there are no standards. developers to build and deploy in a scalable and It’s not like you have Android and iOS and reliable way the IoT solutions themselves. This is everything knows exactly where to go. There is at the application layer. For example, let’s say you no procedure there. are an IBM Bluemix developer. Your applications run in Bluemix, and your data is saved in Bluemix. There are thousands of variations of operating You could go into Bluemix, set up an account and systems, communication protocols, and chip sets, go to their IoT page and what you would find is and the ability to write on top of the device chip the AT&T Control Center. You could activate the set. There are literally thousands of combinations. APIs of that Control Center through Bluemix, Developers of these IoT solutions have to which allows you to build the end solution and become experts in device programming but they activate devices and all that. And you will find spend an inordinate amount of time just getting AT&T’s IoT platforms which are called Flow the data. Not so much what they’re going to do and M2X. with the data. IoT solutions are all about ▼

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www.iotglobalnetwork.com IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 53 INTERVIEW

If you look at the cloud world and the apps in the app world, you have essentially a half dozen key players in the cloud world, where CIOs have made an edict to say my data and my apps will live in this cloud

layer and what to do once you have the data. We’re fine with that, with that running somewhere in a cloud or even something like Bluemix running that. But that piece of getting the data, that’s really hard. We’re focusing on getting you the data.

Second, if you look at the cloud world and the apps in the app world, you have essentially a half dozen key players in the cloud world, where CIOs have made an edict to say my data and my apps will live in this cloud. What we have done is put together an architecture where if you build that IoT solution within the AT&T platform and Flow, you can deploy that in a cloud of your choice. So again, going back to the Bluemix example, if you start with Bluemix, you enter the Flow platform, build your app and extraction of data you want to manipulating the data and making new insights run and then deploy it in Bluemix. That is and using it in your processes. But they’re important from a policy perspective for our spending too much time just getting the data in enterprise customers and to offer them choice. the first place. What we are trying to solve with our platform is to get you the data in an easy way Third, in our platforms we are promoting both so you can start to integrate it into your internal AT&T add-on products as well as our applications. That’s the second layer of platforms third-party partner products. For example, we that we focus on. offer a business messaging solution for our customers. Take the example of a machine RD-W: What other activities at this application deployed. When an alarm comes off the machine layer are you supporting? you can use a business messaging solution to send a secure message to your technicians to go MK: There are five main elements that we focus and fix that machine. That is an IoT solution on from a technical strategy perspective: moving into the realm of an operational solution. We have many products there, so we are First, we integrate with the device ecosystem. As exposing those products and APIs of those a carrier, we are close to the device ecosystem products in our platform. That makes it easy for a because we certify every one of those devices on developer to have access and use those in one our network. We know how these devices work environment rather than going to many different and we are embedding those capabilities into our environments. For example, with IBM again, they platform on the other side of the devices and in can use their IoT Watson nodes – the analytic the cloud that will extract the data much more nodes – right inside our IoT platforms. So, if you easily than anyone else can. Being a carrier, we are going to collect data from this machine, and know those devices, it’s a competitive advantage you’re going to pass it on to a Watson analytics for us in the platform space. There are thousands engine to give you predictive analytics about of platforms out there. They all focus on the data whether this engine is about to fail, you could do ▼

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www.iotglobalnetwork.com 54 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 that from within the environment because we are separate in the sense that the AT&T Control pre-integrated with IBM Watson. Center is used by every single customer regardless of how they build the application and Fourth, this is making sure that the developers whether they use AT&T platforms to build their have the reference applications and solutions as applications or not. They will use the Control well as many pre-built components that they can Center to manage their services, which means all use so they don’t have to start from scratch. So, of their connectivity. On the other hand, the the inventory we have built of those pre-built application level platforms are optional in the applets are examples that make it easy for sense that a customer can build their application developers and system integrators to start in IBM Bluemix starting from first line of code and stacking on top of. They can share those among do not need to access AT&T’s application layer their teams, and they can share them with the platforms as part of that. If they do, they have community at large. those additional services. On the other hand, the Control Center is something that every customer The fifth and final part is making sure that the touches and uses. underlying architecture and technology is built on open source, and built as you would expect from RD-W: Does that mean you have separate a network operator. So it’s highly scalable – you pricing for the Control Center platform and can deploy ten devices or ten million devices – its then Flow and M2M? reliable, secure, high capacity, a high availability environment. MK: Regarding the Control Center, the standard pieces are part and parcel of our connectivity Those are the five key elements of what we are services. You can add other managed services on focusing on to build our platforms and platform top of that, which are paid services. The Flow and infrastructure. These relate to the second layer of M2M platforms are an added layer of charge that AT&T’s platforms that is more applications-focused. are based on price per month charges in top of connectivity. RD-W: Is the first platform – the service management platform – based on Cisco Jasper? RD-W: Are all platforms available worldwide?

MK: Yes, the first platform – the AT&T Control MK: The Control Center is available everywhere. Center – is based on the Cisco Jasper platform Our customers manage their Global SIMs and we continue to make additions and anywhere in the world from the Control Center. integrations to it to make it more valuable. That is Flow and M2X are available in North America a continuous improvement cycle. The second today and we are looking at deployments in platform – the application platform – has nothing Europe and elsewhere. to do with Cisco Jasper. It is an AT&T set of products that we have built and it is based on RD-W: There is maybe a perception in the open source technology. market that other companies bring the IoT solutions. This strategy that you have outlined RD-W: Have you invested more in the second indicates that is certainly not the case. than the first? MK: Exactly so. The question we get asked is – MK: We are investing in both but the first one we what does AT&T bring? The answer is – we play at have a partner and the second one we are every layer of the IoT stack, in ways that other building it on our own. companies just do not play. From all the things we’re talking about, from multi-network, to RD-W: As far as customers are concerned, do service management and to the software you bring together those two platforms as one platform, it’s all about our accumulated solution, or do you separate them out? knowledge. We have been in this market for a long time and understand the complexities of MK: They are separate. The two platforms are making IoT solutions really work. www.att.com

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www.iotglobalnetwork.com IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 55 CASE STUDY

The prototype created using the AT&T IoT starter kit IoT Starter Kit enables enhancements to Snow Melt system

In the City of Holland, Michigan, USA, the board of public works has turned to IoT to manage its Snow Melt system for clearing foot paths of snow and ice around the city more effectively. Here, we explore how AT&T’s Flow was utilised to enable the city to design and develop a wireless sensor network

In Michigan winters are tough with extended temperature sensor in a [paving] brick and the periods of snow and sub-zero temperatures. The project blossomed from there.” City of Holland has sought to keep pedestrians safe from slipping on ice and snow by installing a Hoffswell began experimenting to develop a way Snow Melt system which uses waste heat from to measure temperature throughout the city, the city’s power generation plant to thaw turning to the AT&T Starter Kit to create a pavements across the municipality. Whilst ideal prototype device. “Our first prototype is a box for its purpose, the system is costly to operate with the AT&T IoT Starter Kit and a set of requiring heat to be pumped around the city to sensors,” he explains. “At the heart of the system ensure all areas receive heat to enable thawing is AT&T Flow which makes the development to occur. process very easy.”

“With Peter’s “The Snow Melt system has been of tremendous “One of the great things about Flow is that there prototype we’re value,” confirms Peter Hoffswell, the broadband is an online code sharing component to it so the services manager and technologist at the Holland example code that other people have developed looking at making a Board of Public Works. “Without the Snow Melt out there and are willing to share is available,” smart brick where system, our downtown would basically shut Hoffswell adds. “That’s like a goldmine because down. It’s using waste heat from the process of you don’t have to figure it out yourself. Someone we reduce the size of producing power in our power plant but we do else has already done it for you.” the prototype and have to run pumps. These pumps are very large and the less we can run them, the better so I was The project swiftly gathered pace. “With Peter’s package all of the wondering if there could be a way we can prototype we’re looking at making a smart brick electronics in the optimise our Snow Melt system by adding a where we reduce the size of the prototype and sensor system to it.” package all of the electronics in the back of a back of a brick,” brick,” says Thorwall. “We’d then monitor the Colleague Carl Thorwall, an electric power temperature of the brick that is inserted into the engineer at the Board of Public Works, takes up paver slabs, giving us the actual temperature of the story: “We never really had a good way of the various areas downtown.” measuring temperatures and performance,” he says. “The challenge was always how do you get In this way a network of sensors covering the the wires back to the powerplant but Peter had downtown areas of Holland will be created. “If I the idea of using wireless and connecting a didn’t have Flow then I would have to hard code ▼

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www.iotglobalnetwork.com 56 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 About the AT&T IoT Starter Kit The AT&T IoT Starter Kit comes with everything a developer requires to start their next IoT project: hardware, services, data and integrations.

The kit contains the following items enabling developers to get started with systems to address many different types of IoT applications. These include: • Prepaid SIM • Humidity sensor • Fast LTE connectivity • Temperature sensor • I2C port • Arduino-compatible pinout • Cellular shield • Host board Peter Hoffswell, Holland Board of Public Works The AT&T IoT Starter Kit is a complete developer kit with all the tools, services and integrations needed for design, build, deploy, manage and scale-up of IoT projects. All the capabilities that are needed for a project to scale up from prototype to production come in the kit, so users can: prototype, build and host IoT applications with AT&T Flow; launch, manage, and scale a connected device business or enterprise deployment from the AT&T Control Center; and access the data plans and SIMs required to fully address each project. The AT&T IoT Starter Kit comes with 300MB of data and additional data can be added as projects grow. Carl Thorwall, Holland Board of Public Works

it myself,” adds Hoffswell. “It is great because I can bring the raw data from our sensor out in the street and react to it. My AT&T Flow has a Twitter integration so if the temperature falls below freezing at street level, we’re in trouble and we’ll actually get a tweet alerting us.”

This translates into operational cost savings, as Thorwall explains: “Having the ability to monitor the temperatures of bricks gives us the capability to reduce the pumping load and this saves money on energy and pumping costs for the city.”

For Hoffswell, the ease of development offered by AT&T Flow has been a key enabler of the project. “The AT&T IoT Starter Kit really gives you the full set of tools,” he says. “Not only the hardware but the software that allows you to go from an idea to a prototype to an actual running production device.” www.att.com

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www.iotglobalnetwork.com IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 57 COMPANY PROFILE

www.starhomemach.com/products/CLM www.stream-technologies.com/iotx/ Company summary

Starhome Mach is headquartered in Zurich, Switzerland and Stream Technologies is based in London, UK. Starhome Mach has 300 employees and Stream has 33. Both companies do not disclose their financial information.

Stream enables more than 700 global enterprises, including Fortune 500 companies, and Starhome Mach has an exceptional customer base that encompasses more than 300 global mobile network operators in over 130 countries, including many of the tier-1 operators and 24 leading telecom groups. Both companies are private and don’t publicly disclose customers.

IoT platform offering

In order to develop a strong and healthy IoT business, and in order to differentiate themselves in the very crowded IoT connectivity space, mobile network operators (MNOs) need a robust and feature-rich connected devices platform (CDP), at a reasonable total cost of ownership (TCO). Many operators that implemented a CDP in the past, realise now that the solution is not flexible enough to support their new connectivity business needs, and is also too costly to manage.

Starhome Mach and Stream’s joint offering covers the complete IoT connectivity lifecycle. The IoT Connectivity Lifecycle Management platform delivers a real-time, worry-free experience for the IoT-engaged MNO and their enterprise customers.

The offering includes: • IoT device provisioning (2G, 3G, 4G, LoRa and NB-IoT) • Real-time device monitoring • Real-time alerting and troubleshooting • Steering of roaming to optimise QoS and coverage in IoT • Multi-tiered account structure capabilities • Powerful application programme interface (API) integration capabilities • GSMA eUICC compliant

One of the stand-out synergies of the joint offering is service continuity. This enables MNOs to balance between wholesale agreements constraints and quality of service needed for each connected device.

Key differentiators

Unlike other solutions in the market, Stream and Starhome Mach integrate their solution directly into the MNO’s core network which increases the reliability and puts the companies in the best position to identify and handle the quality of service issues of the MNO’s end customers in real-time and cost effective manner.

The companies claim their joint offering consists of several unique features including : • Multi-tiered accounts to support complex enterprise environments • Technology agnostic platform (eUICCID, LoRaWAN , LTE-M, NB-IOT) • Real-time device monitoring, alerting and troubleshooting • Easy integration to the network (the companies have many years of successful integration experience addressing hundreds of network solutions in all types of networks) • Steering of roaming to optimise QoS and coverage in IoT • Powerful API integration capabilities • Multi-tiered accounts • Modularity – can integrate on top of, or side-by-side existing CDP • Short deployment time • eSIM subscription and download ready

Contact Information

Starhome Mach: Stream Technologies: Eli Berman, director of product management, Starhome Mach Niall Strachan, chief product officer, Stream Technologies [email protected] Tel: +972-54-2522146 [email protected] +44 (0)844 800 8520

IN ASSOCIATION WITH STARHOME MACH AND STREAM TECHNOLOGIES

58 IoT Now - April / May 2017 I The Enterprise Buyers' Guide – Which IoT Platform 2017 CASE STUDY

Digicel Group uses IoT-X to manage customer connectivity

When Digicel required a connectivity management platform to enable it to provide connectivity services to the 33 M2M markets throughout the Caribbean, Central America and Asia Pacific regions, it turned to the IoT-X platform from Stream Technologies – which now benefits from additional technologies from Starhome Mach

Digicel Business required a connectivity The deployment included: management platform that could be integrated • The IoT-X Enterprise Interface, which allows into existing network components such as Digicel’s end customers to manage their provisioning application programme interfaces account and subscribers. (APIs), billing and the core network for the • The IoT-X Customer Management interface, Digicel Group roaming SIM card offering. The which allows Digicel support representatives to central requirement was to enable the Digicel create, manage and support customers and Group to offer its roaming SIM solution to its their SIM cards if required. subsidiary networks and enterprise customers via • RESTful Enterprise APIs, which allow individual instances of the connectivity platform. customers to integrate elements of the This would allow each local Digicel operator to platform into their own applications. This on-board and manage its own customers. includes custom branded API documentation which is hosted online for ease of use. In addition to subscriber management and billing • RESTful Management APIs, which enable the services, Digicel required an element of managed automation of provisioning and customer connectivity to facilitate the creation of private account creation. access point names (APNs), segregated • IaaS (Infrastructure as a Service), which customer traffic and intelligent IP routing in facilitates managed data transit and RADIUS order to open up new business opportunities in services. the M2M and IoT market.

What was the answer? These core components were then integrated “Progressive into Digicel’s core network through the The IoT-X solution involved deploying a Digicel carriers like Digicel branded instance of IoT-X onto Stream and following means: Starhome Mach’s existing US infrastructure and • Integration into Digicel’s existing billing system are hungry for integrating all of Digicel’s core components to fit to facilitate the provisioning of SIM cards onto multi-technology, its business processes and requirements for the home location register (HLR) and produce multi-tenant architecture for their 33 subsidiary call data records (CDRs) for each subscriber. access agnostic networks. • Integration between Digicel’s core network and solutions because Stream’s APN infrastructure to facilitate “Progressive carriers like Digicel are hungry for authentication, authorisation and accounting IoT requires more multi-technology, access agnostic solutions for each subscriber. than just activating because IoT requires more than just activating a • Integration into two packet gateways to SIM card,” says industry analyst James Brehm. provide a geographical and resilient a SIM card,” “The adoption of IoT-X places Digicel squarely connection to facilitate the transit of data from among the most innovative network operators in each subscriber to the internet or customer- application.

the IoT marketplace.” ▼

IN ASSOCIATION WITH STREAM TECHNOLOGIES AND STARHOME MACH

www.iotglobalnetwork.com IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 59 CASE STUDY

How was IoT-X delivered? The platform was deployed within an eight-week time-frame, which ranged from the project kick-off to the first Digicel customer being deployed on IoT-X. The rapid deployment of the solution was accomplished through tight project management and clear requirements gathering supported by the agile integration properties of IoT-X. Following on from the deployment and integration of the About Digicel platform, Digicel is provided with managed service Since launching in Jamaica in April 2001, Digicel has support around successful onboarding and billing become one of the fastest growing mobile of Digicel’s end customers during a crawl, walk, telecommunications operators in the Caribbean region. run phase. Today Digicel is known for its strong commitment to providing consumers with the best value, best service and What Were the Results? best network across Jamaica and the Caribbean. This As a result of deploying IoT-X, the Digicel Group is commitment led the company to establish Digicel Biz in now capable of targeting previously unattainable 2005, which later grew into Digicel Business in 2006. markets through its Jamaica based sales teams or via any of its 33 subsidiary networks. Digicel Business was established to meet the business demands of Jamaican organisations such as government Each network can easily create new customer ministries and agencies, private and publicly listed accounts, apply flexible tariffs that can be tailored companies as well as small and medium sized enterprises. and allocate SIM cards to customers. The end Digicel Business provides customers with customised customer is able to manage their account and products and services to suit their business needs and helps subscriber lifecycle process themself. At the end them to improve efficiencies across their operations while of each month, billing information is reported to achieving savings. each Digicel network and this information can be integrated into third-party invoicing systems to Today, Digicel Business serves more than 70% of corporate generate the end invoice for M2M services. Jamaica, offering a wide variety of products and services ranging from voice, data, IP-PBX, roaming, closed user These capabilities have allowed Digicel to create group service, BlackBerry solutions, ICT, plus business the following business offerings: continuity solutions from its Tier III Certified data centre. • M2M Managed Connectivity Digicel Business continues to integrate the best people, the • M2M Security Services most innovative solutions, the strongest coverage in • M2M Smart Metering Jamaica and superior customer service to deliver on their • M2M Vehicle Services strategy and create value and growth for companies.

www.stream-technologies.com www.starhomemach.com

www.iotglobalnetwork.com 60 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 COMPANY PROFILE

www.actility.com/products

Company summary

Actility is located in Paris, France, with regional offices in the UK, Benelux, USA, Hong Kong, Singapore, China, Taiwan, Japan, Korea and Australia. The company has 150 employees and does not disclose financial information, although it recently raised $75m in a Series D funding round. Customers include: Orange, Swisscom, KPN, Comcast, Proximus, Digita, Netzikon, APT, Softbank, Inmarsat, Comsol, du and NTT

IoT platform offering

Actility’s ThingPark is a carrier grade solution enabling scalable low power wide area (LPWA) networks and interoperable IoT applications and services.

ThingPark Wireless is a core network management and supervision solution for LPWA connectivity, designed from the beginning for carrier-grade solutions.

ThingPark OS is a central IoT management service which enables operators to manage services and offers, and monetise their network.

ThingPark X is a data analytics and control framework which exposes data from connected things to applications and connects with cloud platforms, and also offers off the shelf IoT industrial applications.

ThingPark Market is a B2B ecommerce platform for buyers and sellers, aggregating, distributing and connecting IoT devices and applications to the ThingPark platform.

ThingPark is fully modular and can be optimised to specific customer requirements. In particular enterprise customers can benefit from highly scalable solutions from small campus deployments managing a few gateways and tens-hundreds of connected objects for a solution addressing a single use case, right the way up to national-scale private networks covering multiple locations for a wide range of use cases (such as a smart city platform). The platform also offers additional services such as international roaming management and a location/tracking application programme interface (API), if required.

Key differentiators

Actility is a pioneer in LPWA technology, and being a leading innovator in the space brings an early to market advantage in developing and deploying solutions. For example, earlier this year Actility announced the availability of roaming between networks for IoT devices based on early implementation of the standard designed and ratified by the LoRa Alliance. This technology leadership position has helped Actility win many major deployments, and also drives the recruitment of partners to the ecosystem.

Although expertise in LoRaWAN is at the heart of Actility’s success to date, we have recently announced that the ThingPark platform will support devices connected over the 3GPP cellular technologies, LTE-M and NB-IoT. Through partnership and acquisitions, Actility is also extending the capabilities of the ThingPark platform in other directions. For example, working exclusively with Abeeway, Actility is now offering ThingPark Location, a unique service combining the capabilities of GPS, network based location technology, Assisted GPS, beacons and WiFi sniffing into a single flexible capability to find, track or geofence any connected IoT sensor.

Contact Information

David Royet, EMEA business development director: [email protected]

IN ASSOCIATION WITH ACTILITY

IoT Now - April / May 2017 I The Enterprise Buyers' Guide – Which IoT Platform 2017 61 INTERVIEW

Discovering IMPACT, the Nokia horizontal IoT platform

The IoT platform landscape is among the most dynamic and rich areas in the IoT community. Here, Saverio Romeo, the principal analyst at Beecham Research, interviews Marc Jadoul, the market development director for Internet of Things at Nokia to learn about the company’s view on the IoT and its IMPACT (Intelligent Management Platform for All Connected Things)

High availability Saverio Romeo: What strategic argument is MJ: Nokia considers IoT technologies as a means and low latency leading Nokia in the Internet of Things arena? for realizing the programmable world vision, which is an ultra-connected environment in which will be required Marc Jadoul: Nokia creates the technology to massive numbers of objects will become bound for many critical connect the world. Powered by the research and together with intelligence that is built upon vast innovation of Nokia Bell Labs, we serve amounts of data processed in the cloud and used IoT solutions communications service providers (CSPs), to automate and simplify processes, and to governments, large enterprises and consumers create new services. with the industry’s most complete, end-to-end portfolio of products, services and licensing. Connectivity is a key feature for the Our company mantra is all about shaping the programmable world. Connected devices need future of technology to transform the human robust and scalable connectivity. Today there are experience. We strongly believe that IoT networks, many different access technologies, but not all platforms, applications, and ecosystems are are addressing the critical needs for IoT instrumental to realizing that vision. We enable that connectivity, security and battery life. This is the through four key areas: mobile broadband and 5G key reason for the emerging 3GPP standards – networks for the IoT, cloud and software solutions, NB-IoT, LTE-M, EC-GSM – in low power wide area security solutions, and connected devices. networks (LPWAN).

SR: How do you see the status of the IoT market? High availability and low latency will be required for many critical IoT solutions. Extended MJ: The term IoT is used all around, but there is coverage will be essential to penetrate deep into no single definition for it. IoT is an evolution of buildings, while Multi-access Edge Computing machine-to-machine (M2M) communication, (MEC) allows to rapidly process content at the which enables networked devices to exchange very edge of the network. And, finally, 5G will information and perform actions without the enable the data-rich applications of the IoT. manual assistance of humans. SR: Connectivity is then a building block for There is an essential difference between M2M and your vision of the IoT. Can you tell me more IoT: how the data is generated by all these about the role of software and platforms? devices and how it is used to create value. IoT is fuelled by the convergence of M2M MJ: Technological developments in storage, communications and big data analytics. processing, visualisation, cloud networking and artificial intelligence (AI) are opening new roads While traditional M2M applications often target for application innovation and new value creation. the automation, and industrial systems and By adding software intelligence and automation processes, the IoT provides companies with into every connection, process and service, new innovative means for new products and services. opportunities are becoming possible. The value Today, we are basically still very much in a M2M of the IoT lies in the data, its manipulation and its era, but things are moving fast towards the IoT representation. Therefore, IoT-specific IT and vision. The IoT Community, which is the name of operations technology (OT) platforms play a Nokia’s IoT ecosystem, has all the tools for crucial role. enabling that rapid transition. Eventually, IoT is going to become an integral SR: Besides different interpretations and part of the evolving enterprise IT environment. forecasts of the future of IoT, the consensus is Enterprise architects will be looking for common that we are moving towards fully connected off the shelf (COTS) components, and work with environments. Which is the key element for system integrators that can make them fit with enabling that evolution? their current IT infrastructure, rather than ▼

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www.iotglobalnetwork.com 62 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 deploying vendor-driven end-to-end solutions. In • IMPACT can be simply integrated with third this scenario, data integrity, privacy and security party application enablement and connectivity are prime concerns to take into consideration. management platforms.

SR: How does IMPACT help the move towards SR: Can you share some examples of how IMPACT fully connected environments? can serve different sectors and applications? Marc Jadoul, Nokia MJ: In the applications layer, we have a two-sided MJ: A horizontal platform breaks the silos of the approach. On one hand, we are building-out our M2M world facilitating development of different ecosystem, which already has over 340 partners. applications just reusing the platform features. But we are also implementing several use cases The connected environments are then developed that focus on a selected number of verticals, for quickly and more cost efficiently. IMPACT does which we see clear market drivers and viable that. It enables application developers, device business cases. These include examples in the manufacturers and service providers to use automotive, utilities, public safety, smart cities common infrastructures, and share platform and healthcare industries. functions and data. SR: Does IMPACT enable those applications or SR: Can you then describe the key features of does the offering include a set of pre- IMPACT? developed application services as well?

MJ: IMPACT stands for an Intelligent Management MJ: The latest release of the IMPACT platform Platform for All Connected Things. It provides comes with a starter pack of pre-integrated customers with a standards-based platform for applications that allow customers to deploy a securely managing any device, protocol, or initial set of secure revenue-generating IoT application. The key elements of IMPACT are: services for smart cities and fleet managers: • IMPACT’s device management function already video analytics powered by Nokia Bell Labs’ provides lifecycle management for more than machine learning algorithms, smart parking 1.5 billion managed devices and 80,000 device application, smart lighting application, and types are recognised. vehicle applications. • Data collection layers between the devices or IMPACT is also a component of the Nokia smart aggregators and the applications facilitate data The IMPACT home solution, based upon our Z-Wave and acquisition as well as fault and power monitoring, ZigBee enabled residential gateway, and a mobile platform is multi- provisioning, configuration, remote diagnostics application for your smartphone or tablet to • IMPACT securely onboards devices. It collects and tenant and can be control and manage the devices. analyses the data gathered from these devices. provided as an These are exposed through an application SR: On what type of business model is IMPACT on-premise as programme interface (API) layer with an based? Do you offer related services such as extensible object model that allows for flexible support and integration with other solutions? well as a cloud- devices and use cases to be added without programmatic change. MJ: The IMPACT platform is multi-tenant and can based solution • It also provides a console for remote be provided as an on-premise as well as a cloud- monitoring data and event. It provides an based solution. It enables secure XaaS hosting of application enablement component that helps devices, applications and data from different IoT platform users to develop applications. service providers. • The platform also includes network, cloud and end-point security. It implements the latest IMPACT combines with our NetGuard security Lightweight M2M (LWM2M) security model for portfolio to monitor IoT devices, detect malware, IoT device management and is backed by draw correlations between events in different Nokia’s extensive security portfolio. parts of the network, and set security parameters • Finally, a connectivity management component to minimise the chance of successful attacks. manages high volumes of connections from Furthermore, our Global Services people have the sensors and devices, including those that with expertise to design, plan, integrate and customise embedded SIMs and eSIMs and LPWAN the connectivity, platform and application layers devices. It also offers flexible deployment and to meet the needs of different customers. And modules for billing, mediation and customer finally, we have recently launched the Nokia relationship management (CRM). Worldwide IoT network grid, our global managed • IMPACT is agnostic from a connectivity point connectivity service that enables CSPs to quickly of view. become IoT providers. www.nokia.com

www.iotglobalnetwork.com IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 63 CASE STUDY

Nokia horizontal platform positively IMPACTs productivity at Chorus New Zealand

Today’s widespread use of field service technicians and vehicles – coupled with the speed of technological innovation – calls for a transformational technology solution that changes the face of field services and the supply chain. Many types of enterprises depend on a field service force to set up, install, enable and maintain their products, services and applications. Almost any type of product or service that requires a reasonably complex setup and installation process on the customer’s premises will utilise a field service technician to perform the associated tasks

To complete their work efficiently, technicians activate a product or service to test it. The usually require a service vehicle, an inventory of streamlined automation made possible by today’s parts, mechanical tools, measuring and testing technology is clearly absent. devices, a laptop and a mobile device. Standard solutions often only address pieces of the A recent example of the application of the Nokia problem in silos and these kinds of enablers do IMPACT horizontal platform for IoT into the field not necessarily address the problem of creating service segment was market trialled in New an efficient workday. Work orders are generally Zealand. This case study example had multiple provided in paper form and ensuring that the standalone vertical applications that were right inventory and tools are in the vehicle is integrated and centrally managed due to the often a manual process involving a degree of capabilities of the IMPACT IoT platform. The guesswork. Further inefficiencies are likely horizontal integration of fleet management, because dispatchers are usually unaware of work customer premise equipment provisioning, order status, inventory usage, tool status, and so inventory management, as well as technician on, until a technician returns to the depot with video communications and training, enabled reports and paperwork for the day or week. In business value to be unlocked by greatly addition, many equipment activation processes improving the productivity of the entire may require interaction with a central operations broadband installation process for Chorus, a New centre and/or demand that a technician contact a Zealand national broadband service provider.

call centre and enter a queue to have someone Beyond productivity improvements, there was an ▼

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www.iotglobalnetwork.com 64 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 The value chain and players that perform the installation process may sometimes be complex. The more complex, the more important transparency and access to real-time status become

Figure 1 – Nokia IMPACT platform applied to the field service segment

additional revenue opportunity identified by can be provided by the IMPACT solution. In this offering a new provisioning service for the case, the benefits flow to the entire chain, but communications service providers (CSPs) with even if the relationships were simpler, the direct customer contact. concept still provides value because even within a single company these organisational boundaries and resulting challenges exist. Deployment of The solution IMPACT with the visibility to data enabled greatly Figure 1 shows how the IMPACT IoT platform was reduces complexity of the installation process. deployed to solve the problem by integrating management of sensors and devices, workflow Results summary and inventory, enhanced communications, • 30% to 40% of the warehouse manager’s time support for material delivery and management, was saved via IMPACT inventory management and real-time visibility to system status by the application integration to enable inventory key players within the value delivery chain. Such a automation and tracking. solution could save time, reduce errors, minimise • Errors and mistakes due to use of paper and cost, increase collaboration, and provide better manual inventory tracking were eliminated by documentation while simultaneously improving automating workflow and integration with the experience of the most important player in IMPACT. the chain – the end customer. Improving • Total installation time was reduced by between customer experience along the entire value chain one-third to one-half. and providing a positive return on investment • US$77 dollars (NZ$102, €71) per update per (ROI) in the process makes such a solution an vehicle can be avoided utilizing IMPACT device obvious choice to create and implement. management to perform OTA vehicle and device updates. • Training documentation was simpler to find Business benefits and track. The value chain and players that perform the installation process may sometimes be complex. The more complex, the more important transparency and access to real-time status become. As an example, in the case of this market trial the network provider uses third-party installers. There are numerous relationships and much complexity built into the value chain that performs broadband installations under the Chorus brand. This has clear benefits in efficiency and time-to-market, but requires all players to have a common ability to share data and have real-time visibility of installation status — which

www.nokia.com

www.iotglobalnetwork.com IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 65 COMPANY PROFILE

www.vodafone.com/business/iot/managed-iot-connectivity-platform

IoT core network and global SIM. This provides a high-level of Company summary performance and security in over 200 destinations. The core network is entirely dedicated to IoT so Vodafone has control Vodafone is one of the world’s largest telecommunications of its availability, security and service levels, offering a service companies and provides a range of services including voice, that addresses mission critical IoT use cases and standards. messaging, data and fixed communications. Vodafone has mobile operations in 26 countries, partners with mobile The Vodafone Managed IoT Connectivity Platform is highly networks in 49 more, and fixed broadband operations in 17 customisable which means that we can shape and configure markets. As of 31 December 2016, Vodafone had 470 million solutions to address the needs of different customer verticals. mobile customers and 14.3 million fixed broadband customers. For instance a large multi-national automotive company may Vodafone Group has 108,000 employees and Vodafone IoT need distinct and different services and configuration for has 1,400. For more information, please visit: different markets. www.vodafone.com. In the automotive sector, the platform is at the heart of the Internet in the Car service that provides diagnostics, infotainment, Wi-Fi hotspot and consumer billing to many of the world’s leading vehicle manufacturers in accordance with Vodafone IoT local market regulations. Vodafone IoT was established as a separate line of business For the utility sector we introduced various features and the within Vodafone Group Enterprise in 2010. The Vodafone capability to support the mass roll out and provisioning of Managed IoT Connectivity Platform is fully owned and services, including quality of service over 4G for smart grid, managed by Vodafone IoT. Vodafone IoT currently has over IPv6 for smart metering as well as customer specific 50 million IoT connections as of Q3 16/17. development to support the change of supplier.

Financial information Key differentiators

Vodafone is publicly listed and the company’s latest results • A dedicated global SIM, network and platform. The can be viewed in detail here: network is not shared with the consumer mobile network www.vodafone.com/content/dam/vodafone/investors/financia and has specifically dedicated international mobile l_results_feeds/tradingupdate_31december2016/q3-16-17- subscriber identity (IMSI) ranges for IoT presentation.pdf • The underlying design of the platform is highly secure because of its close integration with the IoT core network and the global SIM • Complete control of the roadmap enables Vodafone to Customers rapidly develop and enhance the platform to be reactive to new industry and customer requirements Vodafone IoT customers include: BMW, Porsche, Amazon, • The Vodafone Managed IoT Connectivity Platform has Yamaha, Ekso Bionics, ASD Healthcare, Somfy, Moocall, demonstrable scale in terms of process and technology - Kärcher, TomTom, Globe Tracker, Philips, Ford, Kone, AntTail, important for customers deploying large numbers of Atlas Copco, Mobike, DriveNow, Medtronic, Polar Krush and devices across the globe as well as for medium and small Feintool. organisations that want a platform that is proven and established • Vodafone is the only mobile network operator that offers its IoT platform to CSPs/MNOs, in addition to selling IoT platform offering directly to Vodafone customers. For operators, our platform is accompanied by an IoT Partner Enablement The Vodafone Managed IoT Connectivity Platform is a Programme that delivers immediate competitive comprehensive platform comprising of advanced connectivity advantage in the rapidly expanding IoT market management software integrated with Vodafone’s dedicated

Contact Information

Tel: 0044 7444 325 793 Email: [email protected]

IN ASSOCIATION WITH VODAFONE

66 IoT Now - April / May 2017 I The Enterprise Buyers' Guide – Which IoT Platform 2017 CASE STUDY

A Feintool employee processes transmission components Source: Feintool

Testing disc carriers for transmissions Source: Feintool

Feintool works tirelessly to eliminate manufacturing downtime

Feintool is a manufacturer of presses for fineblanking. The company has created a monitoring system that refines data into actionable insights. The solution, called FEINmonitoring, promises to ensure the smooth running of Feintool machines, optimise production uptime for Feintool customers and provide them with a web portal access to its machine data

If you drive a modern car there’s a good automotive manufacturer could produce up “Maintenance has chance you’ve come into contact with a to 100 million items a year, working around to be carefully Feintool product. Feintool is a world leader in the clock. fineblanking, a production technique for planned. There is complex steel parts commonly used in the “These machines typically operate 18-21 shifts limited downtime” automotive sector. Whether it’s a seatbelt or a a week,” says Marc Schneeberger, the business transmission part, there’s a good chance that it development manager at Feintool. is a Feintool product. “Maintenance has to be carefully planned. There is limited downtime.” 100 million items a year Feintool produces around 50 of its large For Feintool this challenge represents an presses a year, each taking several months to opportunity. How to keep its presses running build. Once in service, each machine works longer, reduce maintenance costs and get closer to its best customers? hard. A press producing clutch parts for an ▼

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Tool maintenance is essential for ultra precise parts production Source: Feintool

Quality checking for a disc carrier Source: Feintool

Schneeberger. “Also, we wanted a platform on which to manage this service, and for customers to make sense of the data. Finally, we wanted a solutions provider expert in data security matters. This is not our area of expertise, and we will not risk our customers’ data.”

The solution Mitch Greeley, a condition monitoring engineer at Feintool, explains that Vodafone came along at the right time. “We had the idea and our service team were very keen on extending our offer to customers, but Vodafone came with the expertise,” he says.

The Vodafone IoT service sees a Machinelink 3G device connected to all new Feintool Keeping the presses running presses. This device is then connected via Creating a stand-alone condition monitoring Vodafone global IoT SIMs; customers can then solution locally on the press failed to address monitor Feintool presses via Vodafone’s the problem. “We still needed an engineer to Remote Monitoring and Control Service visit or download the data with a remote (RMCS). Feintool can ship presses to “We had the idea maintenance tool and assess the press,” says anywhere in the world and activate the Schneeberger. “Often we were arriving too connectivity when necessary. and our service late. To be really effective we needed to get Vodafone, Greeley continues, met every team were very keen the data sent from the press, in near real-time, requirement for the successful roll-out of the to an engineer off-site.” connectivity. “The 3G connectivity stands on extending our separate to the customers’ network, Vodafone offer to customers, Feintool needed connectivity independent of understands data security, and it is the the customers’ network and it needed a global complete solution,” he adds. “Since we but Vodafone came solution. “We’re global, our customers are decided on Vodafone we’ve had to do very with the expertise” global, efficiency is a global concern,” adds little work.”

To read more Vodafone IoT case studies visit: http://www.vodafone.com/iotcasestudies

www.iotglobalnetwork.com 68 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 COMPANY PROFILE

Company summary

Cumulocity is the leading Internet of Things (IoT) device management and application enablement platform. Cumulocity is used by global brands, including Deutsche Telekom, Software AG and Gardner Denver, to power IoT solutions in manufacturing, fleet management, consumer electronics and many more verticals.

Cumulocity’s headquarters is in Dusseldorf, Germany with regional offices in Boston, USA and Singapore. As a member of the Software AG group (Frankfurt TecDAX: SOW), Cumulocity is supported by 1,800 consultants in 70 countries. It is fully aligned with the Software AG Digital Business Platform and spearheads the exploitation of IoT in our customers’ digital transformations.

The Cumulocity IoT platform is a white-label product that allows IoT solutions to be built by end-users in minutes and freely extended with open publicly documented application programme interfaces (APIs) and software development kits (SDKs). As a result, Cumulocity is one of the most widely used IoT platforms in the market with customers including: , Telia Company, Etisalat, NTT Communications, Teleena, QuarkIoE, Tieto, Sensor Technik Wiedemann, Octo, PayPal, E.On, Lyreco, Certuss, Winora and Trackerando.

IoT platform offering

Cumulocity is an open IoT platform that allows users to develop IoT solutions in minutes and deploy them with carrier grade security, reliability and scalability. Our mass customisable IoT platform incorporates device management, real-time analytics and visualisation, which can be easily tailored via publicly documented APIs, an open user interface (UI) framework and open source device apps. The platform is device, network and use case agnostic with more than 150 pre-integrated devices, connectivity management platform integration and industrial fieldbus support.

As a horizontal platform, Cumulocity is used in a wide variety of solutions across all industry segments including: vehicle monitoring, preventative maintenance, supply chain optimisation, consumer electronics, energy grid management, insurance, building management, traffic monitoring, structural monitoring, logistics and mobile payments.

Cumulocity can be deployed across more than 160 global cloud data centres, on-premise, on-site or as a multi-layered hybrid. Our active partner eco-system and 3,000 strong developer community ensure that our customers’ IoT initiatives are successful.

Key differentiators

• Full IoT solution platform with connectivity management adapters, device connectors, device management, real-time analytics, visualisation, application hosting and integration. • Power user focus allows office IT skilled end-users to build their own IoT solutions in minutes. • IoT domain model enables device establishment on connection, automatic management of changes and device abstraction in applications. • Open, publicly documented and extensible through plug-ins, APIs and hosted applications which means that there is no vendor lock-in and a 3,000 strong developer community available for support. • White-label product, rebrandable and fully industrialised with advanced automation processes which ensure that customer and end-customer branded IoT solutions can be developed and maintained with ease. • Carrier grade for security, reliability and scalability with flexible deployment across geo-distributed cloud, on-premise, on-site and multi-layered hybrids with high availability options. We are regularly assessed against the stringent security and operational regulations of our many telecommunication operator customers.

Contact Information

[email protected] www.cumulocity.com

IN ASSOCIATION WITH CUMULOCITY

IoT Now - April / May 2017 I The Enterprise Buyers' Guide – Which IoT Platform 2017 69 CASE STUDY

Compressed air assured with Cumulocity IoT platform Gardner Denver performs condition monitoring on its industrial air compressors to give customers remote visibility of operation and to allow proactive servicing. The company turned to Cumulocity to provide an IoT platform to enable it to innovate and diversify from selling products to selling services

Rising consumerisation, regulatory constriction and services to a broad and diverse customer and increasing global competition are driving base through a family of highly recognised economic change. Organisations must learn to brands. The company was founded in 1859 and grow, reduce risks and simplify their operational has 40 manufacturing facilities located in the practices with alarming speed to avoid Americas, EMEA, and Asia Pacific with offices in disruptions to their businesses. As organisations 32 different countries. With an extensive network face change, they are proactively choosing to of dedicated sales companies and distributors, digitise their products and assets to exploit Gardner Denver offers global expertise with truly new opportunities and take advantage of local service capability, ensuring their advanced operational efficiencies. technologies are backed up with full support.

Companies like Gardner Denver have harnessed Improved machinery performance innovation in their businesses to take advantage Gardner Denver’s customers rely on the of the connected, digital future. By embedding continuous operation of their industrial technology in its solutions, Gardner Denver is equipment. Eliminating downtime is the ultimate able to redefine the relationship between itself, its goal for industrial equipment and Gardner Denver partners and its customers. The company is no partners and customers take pride in the quality longer strictly reliant on product-based sales and and performance of their equipment. So Gardner has used Internet of Things (IoT) technology to Denver wanted to find a cost-effective way to innovate and diversify. increase machine quality and reduce downtime. Gardner Denver sells its equipment through a The Cumulocity IoT platform allows Gardner strong, global set of partners and distributors, so Denver’s business-to-business customers to it needed a way to capture operational rapidly, efficiently and securely improve the information from its machinery and provide it to reliability of equipment, co-innovate with new the organisations best placed to support its customer offerings and create long-term customers. Each partner and distributor takes relationships between partners in its ecosystem. pride in, and ownership of, its customers, so Businesses are changing their strategies and having a solution that is secure and unique to technologies to be ahead of the disruptions they each partner and distributor is very important. are facing. Gardner Denver adopts the About Gardner Denver Cumulocity IoT Platform Gardner Denver is a leading, global provider of Gardner Denver adopted and configured the high-quality industrial equipment, technologies Cumulocity IoT Platform to provide condition ▼

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www.iotglobalnetwork.com 70 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 Air compressor operation is displayed on dashboards

monitoring for its highly important industrial air and proactively source space parts. Cumulocity’s IoT compressor business. Gardner Denver chose air Platform allows compressors as a first deployment for the • Remote usage visibility: Real-time visibility of Cumulocity platform because of the need for a operating statistics provides a transparent view Gardner Denver to secure, unique IoT platform for the distributors of the customer organisations’ needs and successfully offer its and service partners for each of its 16 brands. possible requirements for early equipment IoT-powered This IoT solution provides Gardner Denver with replacements. real-time monitoring of various operational condition monitoring parameters on its air compressors; real-time • Extensible for additional equipment: Future- service to its global detection of fault situations; online storage and proofed and can be used with any additional on-demand distribution to the correct Gardner equipment and for customer specific customers through its Denver service partner; remote configuration of requirements. extensive network of the industrial air compressors; and customised distribution and management, operational and technical Key benefits to Gardner Denver of using the dashboards. And equally important, each Cumulocity IoT platform include: service partners Cumulocity IoT Platform is fully rebranded for each Gardner Denver brand, providing a uniquely • Very fast time to market: Adoption of the fully branded customer experience that distributors customisable, tailor-made Cumulocity software and service partners can offer. allowed the Gardner Denver condition monitoring service to be available in weeks.

Results • Multi-brand and multi-partner support: The Cumulocity’s IoT Platform allows Gardner Denver flexible Cumulocity IoT Platform provides to successfully offer its IoT-powered condition sophisticated user-access controls that align to monitoring service to its global customers the eco-system of distributors and service through its extensive network of distribution and partners for each of Gardner Denver’s many service partners. Proactively monitoring compressor brands. equipment, identifying faults and sharing that information in real-time with partners increases • Cost-effective pricing model: The usage- the value that these distribution and service based monthly Software-as-a-Service (SaaS) partners can offer to their customers. fee grows with customer additions. And set-up fees were fully transparent. End-customer benefits of an IoT-powered Gardner Denver air compressor include: Sia Abbaszadeh, the vice president of global marketing and technology at Gardner Denver, • Equipment downtime minimised: Proactive describes the value that the company has found monitoring increases equipment reliability from its IoT solution. “Cumulocity allows us to which improves operational efficiencies of provide a uniquely branded, secure IoT platform customer organisations. monitoring solution to each of our compressor distributors and service partners,” he says. “This • Reduce time for servicing: Information about allows them to offer a high-quality, real-time the detected faults, that couldn’t be resolved monitoring solution to their customers.” www.cumulocity.com remotely, are used to prepare service engineers

www.iotglobalnetwork.com IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 71 IOT PLATFORMS

One platform does not fit all IoT operations so organisations will mix and match

What an IoT platform is and what it should do plagues the greatest minds in IoT. In short, a platform is simply something to base something else on but that doesn’t necessarily help organisations looking to decide which platforms to use, writes George Malim

Whether the term IoT An IoT platform is actually something that does infrastructure, enabling the ability to make better platform is helpful what a user wants it to do and the definition is business decisions and release continuous and increasingly fluid and determined from the evolving value across your estate,” he explains. is open to perspective of the user. “An IoT platform needs to “An IoT platform needs to be able to use existing interpretation but it not have not only the technical capabilities to data and contextualise against existing systems, enable businesses to adopt IoT with minimal giving an organisation the ability to automate or has created a capex and with maximum agility and reach, but distribute useful and actionable information marketplace that is also the business capabilities that allow efficiently and effectively. An effective IoT businesses to generate new revenues from IoT platform needs to be delivered by a solutions extremely wide and services,” says Mick Higgins, the vice president of provider that is able to work with an organisation difficult to Mobility at Tata Communications. “It needs to be to gain the maximum value from the solution and underpinned by global ubiquitous connectivity continue to recognise, as well as have the ability understand amid and partnerships in the world’s mobile to implement, new value opportunities.” conflicting definitions ecosystem.” It’s really a case of horses for courses. "For and marketing Others take a similar view, identifying a blend of companies aiming to solve real world problems technical capabilities augmented with flexibility using the IoT, there are usually two focal points to and reach. “An IoT platform is really any cloud- consider: the thing itself and the analytics being based product that can connect with IoT devices applied to the data. This helps define the purpose to provide interconnectivity or functions that of an IoT platform,” explains Iain Woolley, the would otherwise be significantly more head of technology at Breed Reply. "In turn, this complicated to achieve,” says Craig Foster, the helps the business manage their things, such as managing director of HomeServe Labs. “As a identifying and authenticating, on-boarding new standalone term IoT platform doesn’t mean that things, keeping track of the status of things, much, but it is useful to have a category so that updating firmware, and transferring data to and IoT developers know that it’s something targeted from things. It also assists in managing the towards them and could help them add more analytics, such as receiving and storing data, functionality more quickly. Like anything, the processing data into useful information, term can be widely used and abused and identifying and authenticating users and shouldn’t be relied on as clear definition of presenting information to users." exactly what to expect. There is no reason why one device couldn’t use multiple IoT platforms.” Whether the term IoT platform is helpful is open to interpretation but it has created a marketplace For Jason Kay, the chief commercial officer at that is extremely wide and difficult to understand IMS Evolve: “A platform that can unlock access to amid conflicting definitions and marketing. “IoT is useful data from existing and future a fragmented ecosystem, with a broad set of ▼

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www.iotglobalnetwork.com 72 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 “From the perspective of IoT connectivity, the need is for secure, low cost, controllable and global network coverage”

requirements including devices, BSS/OSS, point should be the aims and objectives that an connectivity, analytics, applications and related organisation wants to set for its IoT initiative,” he services,” confirms Higgins. “In a similar way to adds. “From this the requirements can be the way that a universally accepted definition of defined, which will help to identify the the scope of service delivery platforms has never appropriate IoT platform or services that the been clearly defined, there is a risk the same organisation wishes to use.” thing will happen to IoT platforms. It would be helpful if an industry definition or map of what an Nevertheless, there are common capabilities and IoT platform is could be agreed upon.” attributes that make up an IoT platform and most offerings will encompass at least some. “The key Mick Higgins, Tata Communications Others see the applicability of the IoT platform attributes should be the ability to build more tag. “The term IoT has proved to be both useful quickly and to provide better interconnectivity and confusing within our industry,” acknowledges between devices,” says Foster. “This is especially Kay. “It has enabled us as an organisation to important for sensors and triggers that operate in quickly and effectively describe what our solution real-time and need a central control. By using a can do through a recognisable term that platform you should make it easier to integrate previously, was a challenge to condense. With your device and therefore remove a lot of this common understanding of the term however, potential barriers.” comes the challenge of overcoming preconceived ideologies and misconceptions led by misleading Even within the relative confines of an IoT marketing and PR within the industry. Some connectivity platform, Higgins identifies a series industry players have fallen for the temptation of of core capabilities. “From the perspective of IoT Jason Kay, IMS re-badging old technology in order to jump on connectivity, the need is for secure, low cost, Evolve the bandwagon or define IoT in context of very controllable and global network coverage,” he linear applications, because it suits their delivery says. “This ensures guaranteed connectivity for capability, rather than platforms that can be businesses’ IoT devices, regardless of their transformative to value creation in the enterprise.” location around the world. You need a comprehensive set of applications programme Yet, while some platform vendors have interfaces (APIs) that can be used to access and comprehensive platform propositions, others are integrate with the platform and services, so once specialised so consensus is hard to find. This a business is on-boarded, they can quickly make leaves organisations sifting through marketing use of the global connectivity via the platform. information to find what they need. The idea of a You also need an online portal to be able to one-size-fits-all, holistic platform is probably monitor and control devices.” wrong too. For Kay, it’s simple, IoT platforms should be: “Anyone who thinks they’ll be able to use an IoT “Proven at scale, rapidly deployable, involve platform to solve all of their problems is going to minimal capital expenditure, integrate with be sorely mistaken and will hit walls in the future existing infrastructure, utilise existing data and as they want to adapt their software to do more systems, deliver value directly to your core interesting things,” says Foster. “However an IoT purpose and provide an evolving solution through platform can be a good way to accelerate the continuous engagement, delivering new value.” initial development. Generally, the best tip would be to go for one of the most famous platforms That statement in a nutshell forms as good a but don’t over rely on their functionality. Make shopping list as any for an organisation looking sure you have intelligent, experienced and for an IoT platform. However it would be wise to capable developers who can build their own recognise that a single platform is unlikely to functions so that you’re always able to switch address all an organisation’s needs and, even if it away if or when needed” did, an organisation probably should consider platforms from more than one vendor in order to Higgins acknowledges the challenge: “It is access sector specialisms most effectively. difficult to sift through the noise, but the starting

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www.windriver.com/products/helix/device-cloud

Company summary

Wind River, an Intel company, is headquartered in Alameda, California, USA, and has more than 2,000 employees. For more than 30 years, Wind River has helped the world’s technology leaders power generation after generation of the safest, most secure devices in the world. The company’s software runs the can’t fail computing systems of the most important modern infrastructure, including mission critical aircraft, trains, automobiles, medical devices, manufacturing plants and communications networks.

Wind River technology is in more than two billion devices throughout the world and backed by our industry-leading professional services, award-winning customer support and robust partner ecosystem.

IoT platform offering

Wind River Helix Device Cloud, an IoT device management platform, enables users to reduce the complexities of building and operating large-scale device deployments. Device Cloud solves the problem of connecting and managing devices remotely. It automatically collects and integrates data from thousands of disparate devices, machines, and systems, enabling operators to track device status and content, be aware of issues, and proactively determine when updates are needed.

With its ability to connect machines and devices, manage machine-generated data, and remotely execute software updates, organisations can lower development costs, accelerate deployment timelines, and free resources to work on creating differentiated products that stand up to the competition.

With Device Cloud, organisations can: • Maintain secure two-way connectivity to gateways and embedded systems that power intelligent devices • Keep mission-critical IoT devices fully operational, with immediate notification of issues and tools for remote diagnosis and repair • Manage the inventory of device configurations and software to stay on top of what is running in the field • Upgrade new devices when first activated in the field and push new updates out as released • Integrate with other enterprise systems to monitor and share device status

Key differentiators

With Device Cloud, customers can: • Rely on Wind River’s expertise to accelerate IoT project delivery and reduce project risk • Avoid spending time and resources on building device management functionality • Achieve predictable operating costs through a pay-as-you-grow hosted service • Make use of 24/7 hosting operations and security provided by Intel.

Contact Information

www.windriver.com

IoT Now - April / May 2017 I The Enterprise Buyers' Guide – Which IoT Platform 2017 75 FEATURE

Why device management matters in IoT and how to achieve it

For most enterprises, the compelling case for IoT is the ability to access valuable data being generated by hundreds or even thousands of field devices. That can happen only if the devices delivering that data and the gateways that direct data to enterprise systems are continually performing as expected

Data may be the hero of the IoT story, but the too, is a major concern. If a vulnerability is real workhorses are devices at the edge of the discovered in device software, patches must be IoT system – the things in the Internet of Things. deployed quickly – before intruders can exploit They’re out in the field either generating and the gaps. transmitting data to a centralised platform or performing automated tasks that generate Remote control for the device lifecycle data. A mundane job, perhaps, yet the overall Device manufacturers and system developers performance of a system often hinges on the need to plan for these contingencies at the health of field devices. If a device, sensor, design stage. It’s not feasible or cost-effective to embedded agent, or gateway begins faltering, rely on truck rolls for fixes and updates. Instead, the consequences can be dire. what’s needed is a way to perform these tasks remotely, at scale, and over the internet. Life on the edge The challenge of maintaining devices may But IoT data collection typically runs just one- sound basic compared with aggregating way – from device to cloud. Even when operators and analysing data, but it's essential to a detect device anomalies, they typically don't have successful IoT strategy. At a minimum, the tools to push commands back to the device device manufacturers and system and fix the issue. So the initial design of an IoT operators need a way to monitor system must consider the entire operating the health of devices in the field to lifecycle, from deployment to decommissioning. prevent system disruption and downtime. More importantly, Several distinct but interrelated issues must be they need to have an action addressed: plan: how to remedy those problems that will eventually 1. Commissioning and provisioning: Once occur. devices are deployed and connected, operators need a way to activate and provision them With IoT, change is efficiently. Today, that often means physically constant. Business going from device to device and loading priorities will shift as applications or performing upgrades manually. companies gain insights IoT system operators need to be able to about their operations configure, provision, and manage field devices from the data. So remotely. system operators need an efficient, 2. Security: Device security is critical to an IoT scalable way to system. Hackers often target endpoint devices as provide updates a means of gaining entry. And security breaches across a large at the device level can have severe consequences: fleet of financial losses, damage to credibility, even devices. endangerment of human life. But securing Security, devices is challenging since they're vulnerable to both physical tampering and network-borne threats.

3. Monitoring and management: System operators need the right tools to monitor remote device performance and check for security ▼

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www.iotglobalnetwork.com 76 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 Figure 1: IoT system operators need to manage devices across their entire lifecycle

vulnerabilities. They also need to be able to send is the ready-built platform that makes it possible, Device instructions to those devices to correct a enabling operators to safely and securely management problem or change a function. This requires full monitor, manage, service, and update devices in two-way communication, where responses to the field. should be part devices can be completely automated. of an IoT Device Cloud automatically collects and integrates 4. Integration: Historically, information data from disparate devices, machines, and systems, strategy from technology and operational technology systems enabling operators to track device status, share inception have been kept separate. But IoT systems need to data, and proactively determine when updates be integrated, with a centralised place to are needed. Using an embedded software agent, aggregate, analyse and store data. device properties and operating data can be transmitted securely to the cloud. Operators can 5. Updates and upgrades: While the devices in easily view device information through a web- enterprise applications can perform for years, the based management console, perform diagnostics, software running on them will require regular and take prompt corrective action. updates and upgrades: from bug fixes to security patches to overall software improvements. And The cloud-based platform is also designed to once an upgrade or a new application is ready, integrate with enterprise systems that utilise or operators need to be able to deploy it quickly analyse data from IoT networks. Device Cloud and cost-effectively to many devices at once. data and event forwarding ensures that device health issues will signal other systems of potential 6. Decommissioning: Developers must plan for problems, allowing them to respond accordingly end-of-device life at the design stage so and prevent ingestion of potentially bad data. operators can easily and remotely remove a device from service. Optimised operations With IoT adoption becoming widespread, a The challenge facing every IoT system developer growing number of enterprises are unlocking the and operator is how to gain consistently reliable valuable data generated by their everyday and secure remote control over devices typically operations: gaining business insights, optimising far away and connected via the public internet. operations, improving profitability, and uncovering new business opportunities. But IoT The answer in the cloud can only be effective if connected devices are Device management should be part of an IoT actively monitored and managed. Fortunately, strategy from inception. But trying to build technology exists that makes it easier to build device management and two-way that capability into IoT devices and systems. communication capabilities into a system from Utilising Device Cloud, device manufacturers and scratch can take time, devour resources, increase IoT system developers can accelerate device costs, and delay deployment. deployment and close a critical gap in IoT operations, ensuring that the devices enterprises A more practical solution is to use technology depend on for crucial business data are secure, designed specifically for IoT device deployment responsive, and performing at the highest and management. Wind River Helix Device Cloud possible level. www.windriver.com

www.iotglobalnetwork.com IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 77 IOT DEVICE PLATFORMS

AIDP micro, the Narrowband IoT version, created for the smart waste demo at Mobile World Congress Accenture creates IoT device platforms in four flavours, demos NB-IoT smart waste collection with Vodafone The cost of devices and connectivity can make or break an Internet of Things (IoT) business case, but now a professional services firm is working with a Tier-1 network operator to test clients’ use cases before bringing them to market. Jeremy Cowan reports

Using accelerators like the Accenture IoT Device Platform “We became an ARM Embed cloud partner,” said Vann. “We (AIDP) in its Connected Device Design Studios, Accenture needed our own prototyping platform to take clients from is testing potential use cases for its clients on a variety of the advisory stage into a world where we could rapidly networks including LoRa, Sigfox, narrowband-IoT (NB-IoT), prototype new device types, and consider the economics Wi-Fi, Bluetooth and cellular. The tests are said by of doing so. We built a roadmap of different AIDP devices, Accenture to be reducing overall programme costs by in four brackets; gateways, which comes from technology showing which technologies will help create innovative and clients such as Intel. In that case we're adopting OEM solutions offering the right quality of service, bringing them devices and modifying those. When it relates to edge- quickly to market and ready to scale. constrained devices, wearables or ultra-constrained devices there wasn't anything that would meet our needs. So we Working with Vodafone, Accenture claims it is among the started building the first AIDP, which is the edge- first companies to rapidly prototype and test an IoT use constrained version, the big brother of the AIDP suite with case on the operator’s live commercial NB-IoT network. For all of the functionality. It's got a suite of communication example, with the AIDP accelerator tool, Accenture’s protocols; Wi-Fi, Bluetooth, naturally, but also support for Studios have been able to build a smart waste solution the emerging LPWAN technology modules … Sigfox, which went from design through prototyping to testing on Ingenu, LoRaWAN, and more recently, Narrowband IoT.” Vodafone’s NB-IoT network in less than six weeks. The edge-constrained version of AIDP is the size of a small AIDP is a product of Accenture Mobility. Phil Vann, open hardware development platform, like a Raspberry Pi, managing director of Accenture Mobility, told IoT Now, with all of those technologies pre-integrated. “Accenture has formed the Connected Devices & Embedded Software global practice which I lead out of This year at Mobile World Congress Accenture Mobility had London. It represents about 1,200-1,300 engineers. That a smart waste demo on the Vodafone stand, as the allows us to address device manufacturers across a suite of operator had just turned on the NB-IoT network in Spain industries. Telecoms is a core part of what we do. We and could demonstrate a number of solutions. expanded in the early days into automotive, medical equipment, industrial equipment, as well as horizontals like The response was apparently good, with the technology the semi-conductor industry, aerospace and defence.” now being real. “There's been a lot of anticipation of narrowband-IoT or the 3GPP solutions to the LPWAN Accenture Mobility has set up a number of device design problem. Having it physically working at MWC was a real studios around the globe. As well as paper-based mental shift for the people that saw the demo, it stopped consulting, the company offers rapid prototyping to prove being an academic (exercise), and became a real-world that a technology really does what it says it will do for a discussion where there was a physical device that was particular application. It is also important to see if it meets genuinely connected to the network, that was the commercial needs of that particular device communicating data, that was starting to demonstrate manufacturer or IoT use case. some of the promises of the technology,” said Vann.

This interview with Phil Vann of Accenture Mobility can be seen in full at: www.iot-now.com (Search “Vann”).

www.iotglobalnetwork.com 78 IoT Now - April / May 2017 I The Enterprise Buyer’s Guide – Which IoT Platform 2017 More than research | achievable sales plans | accurate market figures | realistic business strategies

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IoT Now: ISSN 2397-2793 APRIL/MAY 2017 • VOLUME 7 • ISSUE 2

CEO GUIDE TO IoT WORLD 2017 AND IoT EVOLUTION EXPO 2017

WIND RIVER INTERVIEW New value chain needed as IoT industrial automation technology puts organisations on the innovation curve

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CEO Guide to IoT World 2017 and IoT Evolution Expo 2017

S13 S6 IoT EVOLUTION INTERVIEW 2017 PREVIEW

S10 S18 IoT World 2017 EVENT PREVIEW DIARY

S10 EVENT PREVIEW IN THIS ISSUE IoT World reveals diverse agenda for 2017 conference and Expo, plus exhibitor list. S4 IoT World NEWS Cognitive and artificial intelligence spending to reach S13 EVENT PREVIEW US$12.5bn in 2017 says IDC, Infineon joins 5G IoT Evolution gets ready for its 18th event since 2009 at Automotive Association Caesar's Palace, Las Vegas, USA

S6 INTERVIEW S18 DIARY Wind River president tells IoT Now that the technology's IoT Now's pick of the IoT-related events and conferences here but the value chain for virtualised systems is what's this summer really challenging IoT for industrial automation

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Supplement IoT Now - April/May 2017 S3 IOT WORLD NEWS

Worldwide spending on Cognitive and AI to reach US$12.5bn in 2017, says new IDC spending guide

A new update to the Worldwide tools and capabilities to provide Spending on cognitive-related IT and Semiannual Cognitive Artificial predictions, recommendations and business services will be more than Intelligence Systems Spending Guide intelligent assistance through the use $3.5 billion while dedicated server from International Data Corporation of cognitive systems, machine and storage purchase will total $1.9 (IDC) forecasts worldwide revenues learning and artificial intelligence. billion. Each of these areas will for cognitive and artificial intelligence Cognitive/AI systems are quickly experience strong growth throughout (AI) systems will reach US$12.5 billion becoming a key part of IT the forecast, led by cognitive in 2017, an increase of 59.3% over 2016. infrastructure and all enterprises applications with a five-year CAGR need to understand and plan for the of 69.6%. Global spending on cognitive and AI adoption and use of these solutions will continue to see technologies in their organisations.” “Double-digit spending growth is significant corporate investment over expected for cognitive and artificial the next several years, achieving a From a technology perspective, the intelligence systems across all compound annual growth rate largest area of spending in 2017 industries but growth varies (CAGR) of 54.4% through to 2020 (US$4.5 billion) will be cognitive depending on how well particular use when revenues will be more than applications, which includes cases solve existing and future US$46 billion. cognitively-enabled process and business priorities,” added Marianne industry applications that Daquila, the research manager for “Intelligent applications based on automatically learn, discover and Customer Insights and Analysis at cognitive computing, artificial make recommendations or IDC. “Heavily regulated markets such intelligence and deep learning are predictions. as banking and securities investment the next wave of technology services are among the early growth transforming how consumers and Cognitive/AI software platforms, drivers. Collectively, these two enterprises work, learn and play,” said which provide the tools and financial industries will represent a David Schubmehl, the research technologies to analyse, organise, quarter of worldwide spending on director for Cognitive Systems and access and provide advisory services cognitive/AI solutions. Stringent Content Analytics at IDC. “These based on a range of structured and compliance requirements are key applications are being developed and unstructured information, will see drivers for these industries as they implemented on cognitive/AI investments of nearly US$2.5 billion seek new innovations in fraud and software platforms that offer the this year. risk detection.”

NEWS IN BRIEF Wind River unveils on-premise cloud infrastructure designed to advance Industrial IoT Infineon joins the 5G Automotive Association to contribute to Wind River, a global infrastructure that virtualises connected automated driving provider of software for traditional physical subsystems using a the Internet of Things platform based on open standards. Infineon Technologies has joined the 5G (IoT), has released a Wind River says the platform delivers Automotive Association (5GAA) in order to new software the high performance, high availability, contribute to introducing the 5G standard virtualisation platform flexibility and low latency needed to into the car. The association works on the enabling critical reduce capital and operating introduction of new communication solutions infrastructure expenses, as well as minimise enabling connected automated driving and Jim Douglas, companies to cost- unscheduled downtime for industrial Wind River on intelligent transport systems. Infineon effectively evolve aging applications and control services at provides key technologies required for 5G, legacy control systems not previously any scale. for the autonomous car and for designed to support the connected electromobility. nature of IoT. The platform, called “With the emergence of Industrial IoT, Wind River Titanium Control is claimed companies are looking to deploy next- “Secure communication with practically zero to empower the next generation of on- generation open and secure control time delay is a critical requirement for the premise analytics to optimise systems; Titanium Control addresses breakthrough of autonomous driving,” said industrial processes. this need, and is in active trials with Peter Schiefer, the president of the customers in industries ranging from Automotive division at Infineon. “In close Traditional industrial control systems manufacturing to energy to cooperation with the car industry and IT, were not designed to support IoT, so healthcare,” said Jim Douglas, Infineon supports the communication most are rigid, single purpose and president of Wind River. “Our software solutions for the automated car with its have a high cost to deploy, integrate, has been providing these companies cutting-edge semiconductors and with and maintain. In addition, the with powerful ways to increase system and security expertise.” obsolescence cycle is driving system efficiency and bolster safety, security updates that require new systems to and reliability for the last 35 years. Dino Flore, director general of the 5GAA, keep pace with innovation while With the addition of Titanium Control added: “We’re delighted with Infineon’s maintaining or lowering capital costs. to our product portfolio, Wind River is joining the 5GAA. Infineon’s chip expertise driving a new industrial era through for car electronics, data security, and mobile Titanium Control is a commercially virtualisation, real-time performance communication is a truly valuable addition to deployable on-premise cloud and edge-to-cloud connectivity.” the 5GAA.”

S4 Supplement IoT Now - April/May 2017 IOT WORLD NEWS

IoT market value will be worth less than US$0.5tn globally by 2025, says Strategy Analytics Autotalks raises $30m in Round D funding to IoT (the Internet of Things) undoubtedly accounting for almost half of the global speed global offers significant cost savings, says IoT market today. By 2025, security, deployment of Strategy Analytics, such as improved primary processing and automotive will efficiency, reduced downtime, enhanced each generate over $50 billion annually technologies for supply chain and new business in IoT revenue improving road safety opportunities. However, the market value • Services will continue to be the biggest for IoT solutions has been dramatically revenue opportunity accounting for 64% inflated by some analysts. of global IoT revenue or $219 billion by Autotalks, a global provider of V2X 2025. The opportunity for professional (Vehicle to Everything) In its latest report Global IoT: A Billion not services from vendors like IBM, HP, communication solutions, announced Trillion Dollar Opportunity Strategy Cisco, SAP, Microsoft as well as the completion of its Series D round Analytics concludes that IoT deployments Accenture, Cap Gemini and others is with $30 million to expand its remain limited and largely in trial or significant but competition is intense. worldwide operations and accelerate development phases. deployment of technologies for safer Harvey Cohen, president of Strategy and smarter autonomous vehicles. Figure 1: Scaling IoT Potential vs Global IT Analytics, commented, “Estimates that put and GDP the IoT market value at $3tn or more have The new funding round includes the a credibility problem. Can IoT really be company’s existing investors: Magma 2015 2025 bigger than the entire IT industry? The Venture Capital, Gemini Israel Fund, GDP Global (US$ Trillion) $80 $102 economic value potential of IoT is indeed Amiti Fund, Mitsui & Co. Global huge, but the opportunity for suppliers of Investment, Liberty Ventures and Global IT Spend (US$ Trillion) $3.30 $4.80 products and services is likely to be Delek Motors, as well as new Global IoT Spend (US$ Trillion) $0.12 $0.30 measured in $US billions not trillions. financial investors: Israeli institutions, IoT % of Global IT Spend 3.80% 7.10% Nevertheless, the opportunity for Fraser McCombs Ventures, Vintage professional services is attractive for firms Investment Partners and Samsung Source: Strategy Analytics who are seeing enterprise software sales Catalyst Fund. Strategy Analytics interviewed IT decision stagnating.” makers across nine vertical markets in the The closing of the funding round US, UK, France, and Germany in January Andrew Brown, executive director of IoT, came at the heels of a USDOT (US 2017. summarised: “No one vendor or supplier Department of Transportation) has all the skills needed to deliver, support, issued NPRM (Notice of Proposed The company’s key findings include: and maintain highly complex IoT solutions. Rulemaking) that, in an effort to • More than70% of current IoT Partnerships and alliances will be critical. increase road safety, will mandate deployments in the US involve fewer While the opening moves have been taken DSRC (Dedicated Short Range than 500 devices. In all, two-thirds of we are still early in the dance. None of the Communication) based V2V in all businesses spent less than $100,000 on barriers are insurmountable with the right new light vehicles sold in the US by IoT projects partnerships, the appropriate 2023. • Globally, 35% of firms with IoT understanding of business motivations and deployments note fewer than 100 requirements, and an ability to provide To meet this target, deployments will devices connected consistent support across hardware, start in 2019. Autotalks’ products are • Primary processing, security and utilities software and services.” the most advanced chipsets are the three largest vertical markets addressing this new upcoming regulation, with superior communication performance, strongest cybersecurity, highest Gemalto accelerates IoT adoption and innovation in Japan integration level, and many competitive features. Gemalto, a global provider of digital security, industry fast moving to IoT, Gemalto’s rich announces it has been selected by SoftBank and wide-ranging portfolio of IoT products Autotalks already ramped up its as a partner for On-Demand Connectivity and solutions made it a natural choice for production capabilities and was (ODC) services enabling both consumer us,” said Hironobu Tamba, division head for selected by several leading car and industrial machine-to-machine (M2M) the Service Platform Strategy & manufacturers to supply its V2V IoT connectivity and deployment of value Development Division of Softbank. “As the solution. added applications and services. number of connected devices grows each day, and the demand for flexibility and “We are very pleased with the Under the collaboration, Gemalto will seamless user experience soars, we believe completion of this financing round, supply its Remote SIM Provisioning ODC is a game-changer for the supported by such strong syndicate. platform, allowing SoftBank to remotely telecommunications industry.” It demonstrates clear vote of manage initial connectivity and confidence in Autotalks’ ability to subscriptions throughout the device’s Sashidhar Thothadri, the senior vice execute and gain a leading market lifecycle. This will give the Japan based president of Mobile Services & IoT, South share,” said Hagai Zyss, Autotalks’ mobile network operator a competitive Asia & Japan at Gemalto, added: “We are CEO. “Our mission to equip vehicles edge in connecting expanding digital very excited to be selected by SoftBank for with such lifesaving technology is devices, such as connected cars, wearables, this prestigious programme and with our now being adopted by the regulators traffic monitoring systems, or smart meters. experience of deploying more than 20 and leading car manufacturers. I projects worldwide, we are confident of believe our chipsets will soon be part “Gemalto is a tier one strategic partner delivering a solid platform to boost new of most new vehicles worldwide.” with whom we have worked on many other revenue streams and create a unique and successful innovative projects. With the valuable experience for customers.”

Supplement IoT Now - April/May 2017 S5 INTERVIEW

The technology is here, it’s the value chain for virtualised systems that’s challenging IoT for industrial automation

As industrial organisations assess and prepare to deploy IoT systems, many of the concerns about the technology, including the performance, scalability and security, are being addressed by technical innovation. However, the business model for vendors and the new value chain that is required to support virtualised technical approaches to mature industrial processes is proving harder to address. Here, Jim Douglas, the president of Wind River, tells George Malim that industrial organisations are starting their deployments, trialling new models and new approaches in preparation for reaping the full benefits of optimised, IoT-enabled processes as the value chain surrounding new technologies matures further

As critical infrastructure companies address doesn’t require devices to be in place for the challenges posed by their legacy decades to be cost effective. For example, systems they are looking to IoT-enabled many industrial organisations would systems to give them greater flexibility welcome the greater interoperability offered while still ensuring very high availability and by innovative devices as well as the means strong security. This is particularly apparent of driving down deployment and in the manufacturing industry in which maintenance costs these can offer.” device deployments have typically had extremely long lifecycles, as Jim Douglas, This, though, is a big step for manufacturing the president of Wind River, points out: organisations that are highly familiar with “Deployments in factories have had a the embedded, self-contained environment mentality of plugging in a device, forgetting of devices that are not connected to the about it and hoping for the best – with a internet. There’s an attitude here that the lifecycle of 15-30 years,” he says. “The current systems work and organisations are deployment cost is significant and so is the happy with their performance, but Douglas cost of maintenance but the long lifecycle thinks there’s a growing recognition that and the limited functionality help to alleviate IoT-related technologies can enable them to this.” access more innovation and achieve improved performance. However, organisations such as these do face challenges within this relatively simple “There’s an attitude of: if it isn’t broken, model. “Their main challenge is don’t try and fix it,” explains Douglas. “Why obsolescence and this is exacerbated rip something out and take on the risk of because they’re not really following the something new if what’s already in place is innovation curve and suffer from significant still performing as expected is an vendor lock-in because changing vendors understandable point of view. However, isn’t practical during a decade or longer these deployments are obviously not deployment life,” says Douglas. “In addition, optimal if they’re not taking advantage of it’s a big step to move from the long-term the innovation curve to enable effective deployment of tried and tested integration of the system with others.” technologies onto the innovation curve which offers the potential for organisations “I think it’s understood that the promise to cost effectively move to a model that here is great, but the consternation has ▼

IN ASSOCIATION WITH WIND RIVER

S6 Supplement IoT Now - April/May 2017 been around the transition and ensuring that the transformation Jim Douglas: Deployments works,” he adds. “There is concern are obviously not optimal if about whether the technologies out they’re not taking advantage there are going to give the of the innovation curve performance, the scalability and the security the business needs. Security is a very real concern and many organisations have equipment that probably doesn’t even have an IP address in deployment, so feel their system is wisely separate from the security challenges of enterprise IT and the internet. To move from that and suddenly have equipment that is internet-connected presents a clear and understandable point of concern.”

That concern has resulted in caution when it comes to approaching system upgrades. Organisations are looking to trial new approaches rather than commit to them across their entire business.

“You’re not going to see clean sweep upgrades, no one is going to accept the disruption of a complete deployment,” confirms Douglas. “That would be ideal in terms of accelerating the benefits, but it won’t happen in the real world. What you will see, though, is departments start to pick off various parts of their operations and slowly deploy new technologies and approaches.”

Into the virtualised environment The other half of the equation is that companies need support from their suppliers. This is not just a technical challenge, it’s a value chain challenge. “Software-defined networks (SDN) in the enterprise, virtualisation and virtualised networks sound great on paper, but are wildly disruptive to the existing models of the current equipment value chain,” he adds. “Open hardware and open software platforms present a completely different way of capturing value and business models haven’t been defined yet. For traditional vendors, it’s terrifying. In talking to end users, we have forewarned them that you can’t get to the idealised view of virtualisation from here without addressing the value chain of your suppliers.”

Nevertheless the ultimate benefits are compelling and industrial automation manufacturers are focusing on fast ▼

Supplement IoT Now - April/May 2017 S7 INTERVIEW

There are lessons to wins. “If you look at a processing platform, of consolidating federated systems will also be learnt from the deployment cost of the system is explicit be attractive in manufacturing,” Douglas and rigid and, to achieve reliability the system emphasises. “For example, in planes there are transformations in is triple redundant,” explains Douglas. “If a large number of redundant systems and other industries and something fails, you literally have someone complimentary systems. Everything is about walking around to upgrade triple redundant space, weight and power in planes so Douglas singles out layers in the topology. The aim is move to anything that can reduce replication without the telecom industry more standard compute platforms to aid compromising safety has a huge benefit. If maintenance and achieve greater flexibility.” you can take 1,000ft of cable out of a plane, as one that is going that has an enormous weight reduction through similar Yet the question of where to start remains a impact that will have a direct effect on the big issue. Companies aren’t going to cost curve.” technological and implement everything overnight. “The initial business model area of interest is virtualizing the basic The capability of IoT to revolutionise the control layer. The desired outcome is adding factory floor through the effective use of transformation more dedicated control loops and adding device-collected data is often trumpeted as a portability and system interoperability,” he new development, but this simply isn’t the says. “Challenges still remain in terms of how case. The data’s always been there but hasn’t to upgrade, perform live patches and been exploited effectively to date. “One of maintain reliability and eventually achieve the misconceptions is that the fascination high speeds and high performance going with data is recent,” agrees Douglas. “The down to the lower levels of the topology.” reality is that a factory floor has always generated a ton of data, but the issue has There are lessons to be learnt from been how to collect it and then what to do transformations in other industries and with it. A factory floor could be throwing out Douglas singles out the telecom industry as a thousand terabits of data per month so the one that is going through similar challenges are how to efficiently collect the technological and business model data, how to manage it, what to do with it, transformation. “Telecom operators’ biggest and how to respond rapidly to insights within issue was how to deploy services they could that slew of data.” monetise, but the technical requirements of a telco and a manufacturing business are “Early IoT implementations were focused on actually very similar,” he says. “Both require driving telemetry data from the edge to the very high availability and reliability. They cloud. However, many IoT use cases in critical need the ability to maintain, upgrade and fix infrastructure require feedback and decision while the system is live, without making in real-time. Therefore, the latency compromising performance and minimizing associated with moving critical data sets to downtown to minutes a year.” the cloud won’t be acceptable. This is going to lead to a lot more processing power In factories, the real-time requirements moving closer to the edge to enable critical around actuation and control have to have decisions to be made in real-time,” adds guaranteed access to resources, such as for a Douglas. “Decisions that need to be made in critical safety function. CPU, memory and real time will leverage compute power being storage must be always available. “The notion closer to the edge. In parallel, larger data sets ▼

S8 Supplement IoT Now - April/May 2017 can be batched and sent to the cloud in the virtualisation platforms, it provides high “Wind River’s DNA most economic fashion for additional reliability for applications and services is around building processing and analytics. Evolving machine deployed at the network edge, for example in and deep learning algorithms can be run on fog deployments. safe and secure, the cloud side to ultimately discover ways to reliable systems and improve operational aspects of deployed Unplanned downtime is, of course, the systems. In the long term this will be the perpetual nemesis of productivity in all we have a huge biggest gain from IoT. If organisations can manufacturing environments so Wind River footprint of use data to better understand how to has been focusing on addressing this with its optimize system deployments, they can send offerings. “It comes back to the attributes of customers who have control data back down to the factory floor platforms like Titanium Control that enable been able to deploy to tune performance and system behaviour. organisations to triage and operate the That’s the big promise of IoT.” system live so you have the capability to and operate these perform live patching if you need a new systems for years,” Industrial IoT upgrade for a device,” Douglas explains. “A As concepts of the Industrial IoT (IIoT) and lot of this is commonplace in enterprise IT, Industry 4.0 gather momentum and but is scary for the industrial complex. Having attention, there’s a new focus on the a system that is fault tolerant and fails over if economic benefits that industry will harness something goes wrong is vital so being able from IoT technologies, which Douglas to prove to them that you have redundancy welcomes. “We think it’s great that and fault tolerance built in is one of the main embedded technology is attracting attention proof points needed,” he adds. “Companies again,” he says. “The reality is that the haven’t known technology like this exists so majority of the economic gains projected for there is some need to inform and educate IoT are in the industrial complex. A 1% saving them as to the capabilities and resilience that on the gallons of gas consumed for airlines can be achieved. With the emergence of IIoT, amounts to trillions of dollars and that’s companies are looking to deploy next- going to far outstrip the economic value of generation open and secure control systems; consumer applications.” Titanium Control addresses this need, and is in active trials with customers in industries “Wind River’s DNA is around building safe ranging from manufacturing to energy to and secure, reliable systems and we have a healthcare.” huge footprint of customers who have been able to deploy and operate these systems for It’s clear that we are now entering a period of years,” he adds. “Historically, to mitigate sustained disruption as technologies such as safety and security concerns, many of these IT and network virtualisation come to market systems never touched an enterprise network at the same time as IoT offerings and or the internet. We’re in the optimum position alternative means of connection. These to help customers liberate the data from technologies are starting to find their way these systems in a secure and cost effective onto the factory floor, creating substantial manner. As part of Intel, we’re in a great management challenges and uncertainties. position to drive complete software and hardware solution capabilities that will “The technology is here, the economies of accelerate the adoption of IoT in critical the technology are here but the value chain infrastructure domains. By providing leading isn’t ready yet,” Douglas warns. “The solutions in the cloud, the network, and at the approaches we are talking about are edge we can address the entire IoT virtuous potentially very disruptive to how equipment cycle.” suppliers capture value today. Breaking their current monetisation engine without a well One critical piece of the solution includes thought out business model transition is high performance compute nodes (“fog suicide. This means they will not push computing”) that sit close to the edge and initiatives that potentially render their provide the environment for real time traditional business models obsolete without analytics. Titanium Control is a software knowing what their new business model is virtualisation platform that enables critical going to be.” infrastructure companies to cost-effectively evolve aging legacy control systems not “I think the value chain will be the bigger previously designed to support the challenge than the technology,” he adds. connected nature of IoT. The platform “We’ve been talking to large customers about empowers organisations with the next this and they’re excited about it and looking generation of on-premise analytics so they to accelerate the speed of adoption. We’re can optimise industrial processes. Titanium excited about this too because we are Control delivers the high performance, high incredibly well positioned to help companies availability, flexibility, and low latency needed reduce the risk of transformation so they can to reduce capital and operating expenses, as begin to take advantage of the incredible well as to minimise unscheduled downtime economic benefits of IoT. We have what is for industrial applications and control needed to make IoT deliver on its promises services at any scale. Unlike enterprise IT across the industrial complex.” www.windriver.com

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IoT World 2017 Conference & Expo Exhibitor List

7 Layers KnuEdge Adlink Linear Technology Aeris Litmus Automation Alcatel-Lucent Enterprise Losant Internet of Things Allion Lynx Altaworx MathWorks World announces Anritsu McThings Appstem Microchip diverse agenda for 2017 Asavie NASA Technology AT&T Transfer Program Conference & Expo Avnet NXP Azul Systems OneSimCard M2M Buddy Optimal Design Cambium Neworks Optimal+ Specific vertical streams include Ciklum PARP autonomous vehicles, enterprise IoT, Clearblade Parsec Cloudera Qnap industrial IoT, healthcare, smart cities, Commtech Communications Rajant smart home, sports and entertainment. Conelcom/Controllino Red Hat Here, IoT Now previews the event to be Cradlepoint Rev.io held at the Santa Clara Convention Dash BlockCypher Rigado Center on 16-18 May 2017 Department of Rohde & Schwarz Homeland Security RTI Developer Program Rubicon Labs Internet of Things World brings together leading names from Dialog Semiconductor Samsung multiple verticals including smart cities, manufacturing, DigiCert Senet supply chain, healthcare, smart home, aviation and connected/autonomous transportation. It will also tackle the Distrix ShareTracker most important horizontal themes such as data analytics and Electric Imp Sigfox artificial intelligence (AI); security and privacy; blockchain and EMA Design Automation Sigma Connectivity the complex IoT platform ecosystem. Eurotech Sigma Designs Internet of Things World 2017 is expecting to welcome more Ellisys Silicon Labs than 11,000 attendees, 400 speakers, 250 exhibitors and 100 First Analytics Silver Spring Networks IoT start-ups. Internet of Things World is also co-located with Fortinet SimpleSoft the Connected & Autonomous Vehicles event, covering the Friendly Technologies Skyhook entire IoT industry in one location. Gadgeon Systems Soracom This year’s event also includes specific tracks and speakers Globalme Softweb Solutions discussing: GrammaTech STMicroelectronics Great Bay Software SunMan Engineering Autonomous Vehicles Icon Labs Swarm Technology • NHSTA: The Federal Autonomous Vehicle Policy Paul Hemmersbaug, chief counsel and public policy Iconics Synapse director, Transportation as a Service, IoT WoRKS by HCL Synopsis • Stepping into the fast lane, what does a fully Technologies Systena America autonomous future really look like? IPSO Alliance Tactical Network Solutions Henry Bzeih, Managing Director Connected and Mobility InfiniFlux Division, Kia Tag-Connect • Future mobility panel: Intelligent transportation and the Industrial Internet Telchemy new rules of the road Consortium Telit Tracey Zhen, president, Zipcar; Linda Bernardi, investor, Imec TomTom board member and advisor, StraTerra Partners LLC; Nigel Intergron Upton, worldwide director and general manager IoT/GCP, Toradex Hewlett Packard Enterprise (HPE) ▼ Intertek TUV Rheinland Inifiniswift UK Itron VisualThreat KAI Engineering VMware IN ASSOCIATION WITH IoT WORLD

S10 Supplement IoT Now - April/May 2017 Enterprise IoT Smart cities Healthcare • What is the IoT opportunity and how • Creating smarter cities – future • Moving forward with connected do we get there? trends and best practice health in hospitals and remote care Sam George, partner, director of Jon Walton, CIO, County of San Mateo Joshua Liberman senior Azure IoT, Microsoft Chris Davis, vice president, smart epidemiologist and executive director • Beyond the transaction – how big cities, CIMCON Lighting of Research, Development & data can transform the consumer John Montenero, chief procurement Dissemination (RDD), Sutter Health and enterprise experience with IoT officer, City of Palo Alto Kurt Erchinger, senior director, Online Anil Earla, head of information and • How to create sustainable cities Technology, Digital Engineering and data analytics, Global Information with IoT Mobile Solutions, Walgreens Systems, Visa Teena Maddox, senior writer, • Transforming patient care through IoT • From cool to crucial: achieving mass TechRepublic/CBS Interactive • Liat Ben-Zur, senior vice president, market success of connected John Miri, chief administrative officer, digital technology leader, Philips industry, enterprise and consumer Lower Colorado River Authority (LCRA) • Sutter Health – transforming Lindsey Turrentine, editor in chief, Deborah Acosta, chief innovation healthcare delivery from the inside CNET; Chris ones, vice president of officer, City of San Leandro Joshua Liberman senior epidemiologist Technology, iRobot; • Looking into the future: smart cities and executive director of Research, James Stansberry, senior vice utilities infrastructure Development & Dissemination (RDD), president, Samsung Parth Kapadia, entrepreneur in Sutter Health residence, Exelon Corporation • Harmonising innovation and privacy Industrials Eric Clifton, founder and CEO, Orison to successful bring IoT to healthcare • Extracting value from IoT in the Noah Goldstein, director, Navigant Stuart McGuigan, CIO, Johnson & oil/gas industry • The bigger picture: harnessing the Johnson Joe Madden, principal analyst, Mobile IoT opportunity to enhance Experts communities, cities and environments Sports and Entertainment Mehrzad Mahdavi, vice president, Brenna Berman, CIO, City of Chicago • Developing the ultimate fan Digital Solutions, Weatherford Archana Vemulapalli, CTO, experience Mark Razmandi, ESS analyst - DSi, Washington D.C. Keith Bruce, CEO and president, San Anadarko Petroleum Corporation Arlette Hart, CISO, FBI Francisco Bay Area Super Bowl Host • Addressing needs and increasing Sridhar Negamanthan, vice president Committee efficiencies with smart agriculture and global head, Business Innovation Mike Janes, vice president, Engineering Vikas Choudhary, senior economist, Group, IoT WoRKS & Technology, Portland Trailblazers World Bank - Agriculture Global John Coombs, co-founder and CEO, Practice (GFADR) Smart Home Rover Craig Rupp, director of engineering, • Innovation, advertising, reaching the • Game changers – cognitive computing, The Climate Corporation mass market and generating revenues data analytics to push athletes further Julian Sanchez, director, Technology Jean-Pierre Abello, director, Global Mounir Zok, director of Technology Innovation Center, John Deere Engineering R&D, Nielsen and Innovation, United States Olympic • Case Study: Making better vineyards Mark Regal, senior manager of Committee with IoT technologies hardware and technology, Indigogo Mickey Ferri, chief growth officer, Enflux Gregory Brun, senior viticulturist, • The role of retailers and advertisers: • Multi-layered approach to the IoT Delicato Family Vineyards accelerating smart home product sales future of sports and entertainment • The new age of Industrial IoT Gene Han, head of Innovation, John Coombs, co-founder and CEO, Ganesh Bell, chief digital officer, Consumer IoT, Target Rover ▼ GE Power • Security for the modern world: living Kevin Brown, CTO and senior vice in a protected smart home president of Innovation, Schneider Dan Herscovici, senior vice president, Electric Comcast Don Reeves, CTO, Silver Spring Networks

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Stephane Wyper, senior vice president, Mastercard comments: “These new digital experiences cannot be developed in isolation, it Keynote speakers – 16 May 2017 requires an ecosystem. Partners will need to work together to IoT Today: An Introduction – where are we at and where are create compelling solutions that drive tangible and immediate we heading? value and enhance the consumer experience. Although mass Bruce Sinclair, president, iot-inc consumer and enterprise adoption is still ahead of us, there is one Aligning your IoT Strategy: Where to start? ingredient for future growth and it’s based on a simple objective - Lou Lutostanski, vice president, Internet of Things, Avnet always build things that are better than what exists today. I look forward to exploring the hyper-connected IoT world and share Reality’s digital twin – putting the trends into context of how Mastercard is transforming the way consumers interact and where is IoT really going, and why transact.” Lin Nease, chief technologist, IoT enterprise Group, Hewlett Packard Enterprise Gavin Whitechurch, founder of Internet of Things World adds: Big Picture Panel: Uncovering the true IoT potential – How “This year marks the biggest and most diverse event we’ve run, far are we from a connected and intelligent future and how with over 300 organisations from 13 verticals coming along to do we get there? bring their unique viewpoint to the discussion. Cross-sector Moderator: Bruce Sinclair, president, iot-inc collaboration and knowledge-sharing is part of what makes IoT Panel: Sam George, director for Azure IoT, Microsoft World so successful, and is ultimately what will continue to drive a Stuart McGuigan, CIO, Johnson & Johnson connected world forward.” James Stansberry, senior vice president, Samsung Alan Boehme, global CTO and chief innovation officer, Coca Cola Internet of Things World 2017 highlights include: Bringing IoT to life for business Sam George, director for Azure IoT, Microsoft • Industry leading conference: Featuring 400 speakers covering a range of key IoT vertical topics The Internet of (Healthcare) Things • Start Up City: Featuring over 300 innovative IoT start-ups Stuart McGuigan, CIO, Johnson & Johnson • Free expo only pass: Attendees will have access to two days of expert insights, case studies and more technical deep-dive Panel: The new age of industrial IoT content, including admission to the IoT Developer Stage and Ecosystem Center Stage Linda Bernardi, founder and CEO, StraTerra Partners • Leading sponsors and exhibitors: Microsoft, Samsung, Avnet, Ganesh Bell, chief digital officer, GE Power IoT Works by HCL Technologies, Silver Spring Networks, Kevin Brown, CTO and senior vice president of Innovation, VMWare and more Schneider Electric Don Reeves, CTO, Silver Spring Networks For more information and to register for Internet of Things World The next wave of IoT – will gen 2 unlock a whole new level 2017, please visit: tmt.knect365.com/iot-world of interoperability? James Stansberry, senior vice president, Samsung About Internet of Things World Looking ahead to the AI opportunity with Danny Lange Internet of Things World 2017 is the world’s largest and most Linda Bernardi, founder and CEO, StraTerra Partners comprehensive IoT event with over 11,000 attendees, 400+ Danny Lange, vice president of AI and machine learning, Unity industry thought leaders and 250+ exhibitors. With a focus on Technologies (former head of machine learning at Uber) monetising and gaining value from the IoT revolution through Accelerating mobility innovation through collaboration and enabling industry-wide collaboration and building partnerships, interaction Internet of Things World provides a unique opportunity to meet Raj Rao, CEO, Ford Smart Mobility the full ecosystem.

Future Mobility Panel: Intelligent transportation and the With a comprehensive conference agenda covering everything from new rules of the road smart cities, manufacturing, supply chain, healthcare, smart home, Moderator: Linda Bernardi, founder and CEO, StraTerra Partners aviation and connected/autonomous transportation to data Tracey Zhen, president, Zipcar analytics, AI, security, privacy, and blockchain, Internet of Things Raj Rao, CEO, Ford Smart Mobility World 2017 boasts the most comprehensive IoT agenda in the Arthur Orduna, CIO, Avis Budget Group marketplace. In addition to conference passes, the event offers Nigel Upton, worldwide director and general manager, free exhibition only passes for those wishing to browse the expo IoT/GCP, Hewlett Packard Enterprise (HPE) hall, allowing visitors access to selected summits and the exhibition floor for networking and meeting new suppliers.

S12 Supplement IoT Now - April/May 2017 EVENT PREVIEW

The World’s Largest IoT Community

18TH EVENT SINCE 2009

IoT Evolution I July 17-20, 2017 I Caesars Palace I Las Vegas www.iotevolutionexpo.com

IoT Evolution, to be held in Las Vegas, USA on 17-20 July 2017, explores groundbreaking IoT technologies and solutions that companies can use now to optimise business processes, increase productivity and drive new revenue opportunities. The conference includes four tracks of content, four all new pre- conference workshops, an Industrial IoT conference, hands on demonstrations, keynotes and an IoT exhibition. Here, IoT Now previews the event

With four tracks of content, IoT Evolution covers all functional areas of the enterprise and highlights the IoT solutions and strategies that will drive success.

Conference tracks include: Business Intelligence and Analytics In this track, attendees will delve into the inner workings of strategic business intelligence and analytics. Learn how sensors and IoT technology at the edge of the network deliver information, and how that intelligence is processed, managed and used to help enterprises make powerful tactical business decisions that will lead to real improvements in business outcomes.

Smart City The smart city is the heart of true systems of things and the end result of total IoT implementation. Here, conference attendees will discover the smart cities are designed to support the citizens of those communities and help to make their lives better, while finding efficiencies in transportation, lighting, parking, buildings, energy and dozens of other vertical industries. Learn to take advantage of the IoT to facilitate services.

Enterprise Operations Operations departments are where the work of IoT implementation happens in the enterprise. This track will explore the ways to enable operators to utilise remote management and asset tracking to maximise operations, lower costs, be more effective and find new revenue opportunities. Here, enterprise executives will learn how to build a systematic IoT strategy, engineers will learn where to focus their efforts for the greatest returns and business development will see the trends that will shape the industry.

IoT Innovation The Third Industrial Revolution is embodied in the IoT, and innovation is the heart of our industry. In this series of forward-looking sessions and breakouts, attendees will look ahead to make plans for implementing the systems of things that will shape the future of the planet and the economy. There will be new opportunities, new business models and exponential digital transformation in the coming years and this is where you’ll learn how to be ahead of the curve. ▼

IN ASSOCIATION WITH IOT EVOLUTION

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Pre-conference workshops include:

IoT Developers Workshop For this day-long workshop, we invite developers and engineers to brush up on existing skills, learn about new methods for solving IoT challenges and gather the tools necessary to keep innovating into 2018 and beyond. Courses will include: Hands-On Work, Ubuntu Core and Open IoT, Prototyping, Integration testing and more.

IoT API Hotlist The application programme interface (API) is the language of interoperability Who should attend IoT and the mechanism by which many IoT solutions accomplish their goals. In this Evolution Conference & Expo pre-conference track, attendees will learn about some of the practically infinite ways to use APIs as tools for IoT implementation. Some of the topics at hand • M2M platform companies are: Uber as IoT, Layer 3.0, Twilio and Voice Controls. • Device manufacturers • Sensors and embedded systems Connected Home Workshop companies The home is where the heart of the IoT is. For many consumers, the only place • Systems integrator they know they touch the IoT is at home, in the form of smart lighting, security • Service providers – fixed, wireless systems and other technologies. To earn greater adoption rates, IoT companies and satellite need to get to them where they live. In this workshop, we will introduce solutions • Enterprise executives for: smart energy, voice control, mobile device integration, privacy and more. - Fleet - Supply chain and logistics IoT Security Certification - Manufacturing The greatest hurdle facing the IoT right now is security. And what’s even more - IT challenging: it’s a moving target. Recognising that, we bring this IoT Security • Developers Certification programme to our pre-conference agenda with the goal of arming • Retail executives attendees with the most up-to-date tools for protecting their networks and • Healthcare management executives their customers. Topics include: the edge, Industrial IoT (IIoT), breach response/countermeasures, risk assessment and more. ▼

S14 Supplement IoT Now - April/May 2017 Conference Special Events: IoT Evolution returns to Las Vegas with a strengthened focus on the enterprise and how IoT solutions will impact how companies operate and drive revenue. There are several new additions to the programme, most notably the new Industrial IoT Conference, produced in partnership with the Industrial Internet Consortium, Machine Learning Certification and the Telit IoT Innovation and the Best Practices Showcase.

• All New Industrial IoT Conference • Business Impact Awards: A partnership with the Industrial Internet The IoT Evolution Business Impact Award is a Consortium, this new collocated conference special awards programme focused on will highlight how the convergence of machine recognising companies and business leaders and smart data is transforming manufacturing who have successfully implemented M2M and and supply chain functions. Here you will learn the IoT solutions to solve a business issue, about industrial IoT solutions that will launch a new service or create a revenue dramatically improve performance, lower opportunity. Winners present their solutions operating costs and increase reliability. during the event.

• Battle Royale • CEO Innovation Summit The Battle Royale is the successor to the well- The IoT Evolution CEO Innovation Summit is established IoT Evolution Battle of the for the corporate leaders who drive innovation Platforms, which sought to identify the best- and look to foster it within the organisation. in-class platforms to manage IoT executions all This summit looks at how to take the over the globe. But the IoT has evolved, and so functional aspects of IoT and integrate them has the Battle. Now, the all-new Battle Royale throughout the organisation to transform the will showcase the breadth and scope of the business into a fourth industrial revolution enterprise-level Internet of Things by powerhouse. challenging all comers to join us at Caesar's Palace, the home of epic battles since the rise • IoT Evolution All Conference Party of the Roman Empire, and, in Las Vegas, for Taking place on 19 July, this is an opportunity decades. Each entrant is challenged to show for all conference attendees to network and real proof that their product, solution or establish new connections, in a fun, relaxed atmosphere. execution is truly the best in the world. ▼

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Speakers: Dan Benhammou, CEO, Acyclica Syed Hosain, chief technical officer, Aeris Rob Dolci, president, AizoOn US Rick Whitt, director for Strategic Initiatives, Alphabet/Google John Feland, CEO and founder, Argus Insights Robert Forget, chief technical officer, Aware360 Vince Ricco, business development, Axis Communications Rod McLane, senior director of product marketing, Ayla Networks Kambiz Aghili, CEO, Blue Sky Network Dave McCarthy, senior director of products, BSquare Mike Walkley, managing director, Canaccord/Genuity Key Exhibitors Include: David Miller, CSO, Covisint • Accelerated Concepts Carl Ford, CEO, Crossfire Media • Altaworx James Turino, managing partner, Drakestar • Anaren Roger Rea, product manager, IBM • Anritsu John Horn, CEO, Ingenu • Aware360 Louis Desroches, product line manager - Oil and Gas, Intel • CENTRI Technology James Brehm, founder and technology evangelist, J Brehm & Associates • Clearblade Ashok Nare, founder and CEO, Kollabio • Cradlepoint Michael Lenoce, managing director, MVP Capital • Gemalto Christian Legare, executive vice president and chief technical officer, Micrium • GetWireless Vicki Barbur, PhD Technology Transfer Office, MITRE • Industrial Internet Consortium Dennis Hamann, CEO, Mobelisk Technology • Intertek • Rev.io Dean Weber, chief technology officer, Mocana • Tellient Ronald Del Sesto, partner, Morgan Lewis • US Cellular Randy Van Buren, solutions engineer, Nokia • Virtium Arthur Lozinski, CEO, Oomnitza Arthur Hicken, chief evangelist, Parasoft Henry Essert, US Insurance Management risk leader, PWC Michael Crawford, partner, Q Advisors IoT Evolution named a top Dave Kjendal, chief technical officer, Senet IoT conference by: Phil Attfield, chief technical officer, Sequitor Labs Angel Mercedes, manager, Sierra Wireless • Tech Beacon: Listed as a 2017 "Must Craig Copland, vice president, SwissRe Attend" IoT event Robert Lutz, vice president of marketing and business development, Systech • Business Insider: Listed as one of the "World's Best IoT Conferences Tristan Barnum, co-founder, Tellient and Expos to attend in 2017" David Knight, founder and CEO, Terbine • Calysto: IoT Evolution is an "event Chris Celiberti, vice president, The Infield Group to have on the calendar" Lukas Kuhn, chief technical officer, Tramourline Labs • Link Labs: The 5 Best IoT Conferences You Should Attend Steve Hanna, senior principal, Infineon and Trusted Computing Group in 2016 Srinath Sitaraman, Underwriter Laboratories • Losant: 16 of the Best IoT Ruthie Lyle, lead research engineer, USAA Conferences in 2016 • Jeremy Geelan: The 40 Most Doug Wilson, IoT specialist, Verizon Partner Program, Verizon Important Internet of Things Events Mark Thirman, vice president of M2M Americas, Vodafone of 2015 Marcellus Buchheit, president and CEO, Wibu-System USA • Hewlett Packard Enterprise: 30+ of the best mobility and IoT Kamal Desai, product line manager, WindRiver conferences in 2017 Adam Tilow, associate director, Woodside Capital

Keynote speakers: • Jennifer Singh, director, Applied Innovation, Thomson Reuters • Kris Alexander, chief strategist, Connected Devices & Gaming, Akamai Technologies • Dr. Zulfikar Ramzan, chief technology officer, RSA • George Mulhern, CEO and chairman of the board, Cradlepoint • Stephen Mellor, chief technology officer, Industrial Internet Consortium

S16 Supplement IoT Now - April/May 2017 SPECIAL REGISTRATION Offer for IoT Now What makes IoT Evolution unique? Readers IoT Evolution provides an unbiased and inclusive view of the IoT Register with code ecosystem. The direction of the programme is not tied to any particular NOW and standard, association or user group. The exhibition includes companies that are competing for your business and are ready to show you how to Save $500! integrate IoT into your business and corporate structure.

IoT Evolution conference programme provides an understanding of how IoT will be incorporated into business and operational plans now and well into the future. By highlighting the robust nature of IoT, conference sessions focus on a myriad of technologies giving attendees an unbiased view of the full spectrum of solutions for their unique business needs.

IoT Evolution offers a level playing field to evaluate all possible IoT solutions for your unique business needs.

Become the change agent in your company, bring back ideas that show how IoT solutions can permeate nearly every business function in your company.

IoT Evolution Conference & Expo 2017 in numbers

3,500 750+ 75+ 60+ expected attendees companies speakers exhibitors participating

Supplement IoT Now - April/May 2017 S17 DIARY

Internet of Things Applications, Utility Week Live TU-Automotive Detroit Berlin 2017 Birmingham, UK, 23-24 May 2017 Detroit, USA, 8-9 June 2017 Berlin, Germany, 10-11 May 2017 www.utilityweeklive.co.uk http://www.tu- http://www.idtechex.com/internet-of- auto.com/detroit/index.php things-europe/show/en/ Connected Claims USA Summit Chicago, USA, 24-25 May 2017 Security of Things World 2017 Connected Hub (part of http://events.insurancenexus.com/con Berlin, Germany, 12-13 June 2017 nectedclaimsusa/ Automobile Barcelona trade http://securityofthingsworld.com/en/ show) Industrial IoT Europe Summit Barcelona, Spain, 11-12 May 2017 Munich, Germany, 31 May - 1 June 2017 Internet of Things World Europe connected hub Barcelona https://www.iottechexpo.com/europe/ London, UK, 13-15 June 2017 https://tmt.knect365.com/iot-world- Connected Cars Europe 2017 IoT Tech Expo Europe 2017 europe/ Brussels, 11th May 2017 Berlin, German, 1-2 June 2017 https://eu-ems.com/summary.asp? https://gateway.iottechexpo.com/euro Tech XLR8 event_id=3324&page_id=8072 pe2017/central-grid/register/ London, UK, 13-15 June 2017 https://tmt.knect365.com/techxlr8/ AI Expo Europe 2017 TM Forum Live! 2017 Berlin, German, 1-2 June 2017 eTail Europe 2017 Nice, France, 15-18 May 2017 https://www.ai-expo.net/europe/ http://www.tmforumlive.org London, UK, 20-22 June 2017 Blockchain Expo Europe http://etaileurope.wbresearch.com Internet of Supply Chain Berlin, German, 1-2 June 2017 Amsterdam, Netherlands, 17-18 May 2017 https://www.blockchain-expo.com IoT Global Congress 2017 https://internetofbusiness.com/events London, UK, 20-22 June 2017 /internet-of-supply-chain-emea/ 6th International Internet of http://iotglobalcongress.com Things Expo IoT World 2017 New York, USA, 6-8 June 2017 Insurance IoT Europe Summit Santa Clara, USA, 16-18 May 2017 http://www.thingsexpo.com London, UK, 26-27 June 2017 https://tmt.knect365.com/iot-world/ http://events.insurancenexus.com/insu Smart & Safe City Event ranceioteurope/ Connected and Autonomous The Hague, The Netherlands, 7-8 June 2017 http://www.smart-circle.org/smartcity/ Vehicles IoT Evolution 2017 Santa Clara, USA , 15-18 May 2017 Iotinvest Las Vegas, USA, 17-20 July 2017 https://tmt.knect365.com/connected- London, UK, 7 June 2017 http://www.iotevolutionexpo.com/ vehicles/ https://internetofbusiness.com/iot- iotinvest/ Empowering your choice of IoT platform The only completely independent analyst-driven tool designed to help enterprises evaluate and navigate the IoT platform landscape.

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