Appendix A: Customer Reviews Used in Experiment 1

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Appendix A: Customer Reviews Used in Experiment 1

THE INTERACTIVE EFFECTS OF AFFECT AND SHOPPING GOAL ON INFORMATION 1 SEARCH AND PRODUCT EVALUATIONS

Supplemental Materials The Interactive Effects of Affect and Shopping Goal on Information Search and Product Evaluations by F. Chen et al., 2015, JEP: Applied http://dx.doi.org/10.1037/xap0000059

APPENDIX A: CUSTOMER REVIEWS USED IN EXPERIMENT 1 Positive-First Order 1. “I ordered this dish-washer as I am doing a kitchen redo. I am very happy with its quality and designs. Definitely recommend it.” 2. “As for cleaning, it works. But the bad side is, it takes 3 hours to clean and you can't pause the wash, throw something in and let it go again.” 3. “I have had mine for over a year and I am very satisfied. It’s quality built, cleans well, and is big enough for a 2-person household. The hose is a little short, but that's minor. So far so good.”

4. “I like this machine! I have been several years without a dishwasher and this little thing is perfect for me and my husband. If you're single or it's just you and your partner this is the right machine for you.” 5. “It cleans well. I never expected a tiny model like this to clean as well as some bigger models out there, but it does. The wheels are plastic, but they roll easily. I use the machine about 3-5 times a week. I let it run right before I go to sleep and I wake in the morning to clean dishes.” 6. “You'll need dishwasher softener which is hard to find in stores. Instruction booklet is useless. It didn't explain how to put in softener. I finally figured it out (after it took me a day and a half to find a store that sold the salt).”

7. “The dishwasher is narrow so it fits in a smaller place like a corner; it hooks easily up to the sink, and creates extra counter space. I definitely recommend it because it does an amazing job cleaning dishes.” 8. “This little machine has sufficient space for a small kitchen operation and effectively cleans and dries dishes, cups and glasses, pots and pan, silverware, etc.” 9. “The interior is stainless steel and has the appearance of a higher-end dishwasher. It cleans well and is quite enough for a 2 to 3-person household.” 10. “So far, I've found much to like. This unit is really stingy with water and the dishes come out very clean. I’d say it was a wise purchase.” 11. “We have a lot of dirty dishes, and I run my machine at least 3 times a day. When a load is done, I either leave it in the machine with the door all the way open to air dry, or unload it into a dish-drying rack and put in the next load.”

12. “Tall wine glasses? NO. Coffee mugs? NO. It is only great if you have teeny-tiny dishes. The lack of height prevents many things from being loaded into this THE INTERACTIVE EFFECTS OF AFFECT AND SHOPPING GOAL ON INFORMATION 2 SEARCH AND PRODUCT EVALUATIONS

machine. For dinner sized plates, I have to sort of lay them at a 45 degree angle and hope they don't fall.” 13. “Do not recommend it. The unit is noisy, and very slow. A typical wash takes roughly three hours.” 14. “I bought it for only 10 days and last night it leaked a huge puddle of water. I had called up the store and was on hold for quite a while. Then a girl pickup and told me that they won't send the repair tech out since it's only 10 days I have this unit.”

15. “We had it for two years. All in all, we are happy with our purchase. This one fits well with our small apartment. We purchased a 4-year service warranty (through a third party) so that when it does fail, there will be some support.” 16. “12 months after I used it, the dishwasher broke and flooded our entire kitchen. I'm talking about a lake in the middle of the floor. I left the machine with the repair place for almost a month. So guess what? I took the dishwasher home, it worked for a month, and then it exploded and flooded my whole kitchen AGAIN!” 17. “The standard wash cycle on this machine is nearly 3 hour. It should not take three hours to clean 4 plates and 4 cups. And it is very noisy. I could never sleep in a room where this thing was going.”

18. “I liked this dishwasher initially as it cleaned well. Now less than two years later I am forced to replace it. First the filter clogged up then the pump died. It’s a lot of money for less than two years.” 19. “As has been noted by many, the owner's manual is not that helpful. I set this machine up, turned on the spigots, and flipped the power switch and … nothing happened. I spent a lot of time fiddling about with the controls and trying different things to make the machine work.” 20. “It works pretty well, and it's quite enough. Hooking it up to the sink is extremely easy; you just have to change the faucet head with the one that comes with the dishwasher.”

21. “This dishwasher is good in terms of its size and price. But sadly, almost 2 years after, it began to leak from underneath. It ends up flooding the counter-tops with dishwater. Don’t think I'm the only one who has encountered this problem.” 22. “The instruction manual is a joke. You'll have to figure most things on your own. And problems come out after we use for 3 weeks. It beeps and shuts down about 1/2 hour into the wash cycle.”

23. “I am happy with the dishwasher. It is sturdy, cleans amazingly well and uses very little water. Very happy with the machine and would recommend it to others.”

24. “The machine worked ok for 6 months, then started leaking water everywhere.”

25. “My fiancé and I ordered this little dishwasher through a local appliance store to replace an older dishwasher in our apartment. Delivery was smooth and installation was not difficult. So far I find it works very well.” THE INTERACTIVE EFFECTS OF AFFECT AND SHOPPING GOAL ON INFORMATION 3 SEARCH AND PRODUCT EVALUATIONS

26. “The interior rack of this model has such large gaps between its rungs that sometimes items actually fall through.” 27. “This is a great little space saving machine! It cleans marvelously, is easy to use. The rollers on the bottom make it easy for one person to 'install' and move as needed.” 28. “I bought it one year ago. My complaint was that glasses placed in the corners often came out dirtier than they started, and if our water pressure got low, it didn't clean very well at all.”

29. “This one is a good balance between price and quality. We could not be happier with our choice. The machine is efficient and does a wonderful job.”

30. “The delivery was very slow and there was a hole in the package box.”

Note: for negative-first order, the first ten pieces of reviews and the next ten are reversed. THE INTERACTIVE EFFECTS OF AFFECT AND SHOPPING GOAL ON INFORMATION 4 SEARCH AND PRODUCT EVALUATIONS

APPENDIX B: PRODUCT STIMULI USED IN EXPERIMENT 2

Brand Name Specific Attributes (well-known versus (more favorable versus less favorable) unknown) Product 1: Jeans Levi’s versus Rustler • Machine washable; • Machine washable; • Fit type: regular; • Fit type: regular; • Have been • Have not been preshrunk; preshrunk; • Classic five-pocket • Two-pocket styling; styling; • 74% cotton and 26% • 99% Cotton and 1% polyester; Spandex; • Big logo print at • Leather patch at outside back back waistband and waistband; logo print at inside • Manufactured in back waistband; Mexico; • Perfect cut and good durability; Product 2: Sweater Ralph Lauren versus Sierra • Hand wash; • Hand wash; • Comes in five sizes: • Comes in five sizes: XS, S, M, L, XL; XS, S, M, L, XL; • Country of origin: • Country of Origin: Scotland; Peru; • Italian cashmere; • Made of 100% • Micro logo on cotton; sleeve; • Big logo on sleeve; • Classic design, easy • Simple design, easy to mix with jeans or to mix with suits; sportswear; • Comes in ten colors • Comes in three (from bright pink to colors: grey, white, kelly green); and black; Product 3: Mouthwash THE INTERACTIVE EFFECTS OF AFFECT AND SHOPPING GOAL ON INFORMATION 5 SEARCH AND PRODUCT EVALUATIONS

Colgate versus Ritual • Size: 500 ml; • Size: 500 ml; • Not for children • Not for children under 12 years of under 12 years of age; age; • Have over 100 • Have over 10 years years of safe use of safe use and 5 and 50 years of years of research; research; • Has an easy-to-use • Gives long lasting cap; fresh breath; • Comes in convenient • Outperforms all sizes; other competitors • 4 hour protection; at killing germs; • A bit burning • 24 hour protection; sensation; • No burning sensation; Product 4: Backpack Columbia versus Timothy • Measures 17-by-33- • Measures 17-by-33- by-12 inches by-12 inches (W×H×D); (W×H×D); • Weighs 4.5-pound; • Weighs 4.5-pound; • Sporty, modern • Stylish and easy-to- daypack with large wear; multi-compartment • Adjustable straps design; and two side • S-shaped shoulder zippered pockets; straps that can be • Have a cushioning adjusted easily and layer on the interior keep your back cool for comfort; and dry; • Made of non-water- • Removable rain resistant materials; cover; • 35-liter cargo • Made of water- capacity; resistant materials; • 55-liter cargo capacity; Product 5: Fridge THE INTERACTIVE EFFECTS OF AFFECT AND SHOPPING GOAL ON INFORMATION 6 SEARCH AND PRODUCT EVALUATIONS

LG versus Vanity • Double-door and • Double-door and 4.8 4.8 feet tall; feet tall; • Stainless steel • Stainless steel makes makes a refined a refined look; look; • Enough for two • Super-capacity, persons’ need; have enough room • Temperature and to store all your humidity can be family’s favorite adjusted by hand; foods; • Have reduced the • Smart Cooling noise from System maintains compressor superior humidity compared to the old and temperature version; level to keep food • Has LED interior fresher, longer; light; • Multi-air flow • Provides 2-year cooling; warranty; • Quiet, and easy to use; • Provides 10-year warranty; Product 6: Tennis racquet Wilson versus Eyki • Comes in six colors • Comes in six colors as do most other as do most other brands; brands; • Comes with shock • Comes with shock absorbers; absorbers; • Weighs about 250 • Weighs about 350 g; g; • Has a moderate • Large sweet spot sweet spot size; increases the • Frame rated as probability of moderately stiff; hitting the ball; • Tested as stable as • Multi-filament competitive brands; string gives you • Good choice for excellent control, amateur player; speed, and feel; • Considerably more stable than competitive brands; • Good choice for professional player; Product 7: MP3 player THE INTERACTIVE EFFECTS OF AFFECT AND SHOPPING GOAL ON INFORMATION 7 SEARCH AND PRODUCT EVALUATIONS

Sony versus Aego • Built-in lithium • Built-in lithium batteries; batteries; • Can be easily put in • Can be easily put in pockets and carry pockets and carry on on the way; the way; • Clear Bass and clear • Colorful and stereo; fashionable • Quick charge: appearance; charging 3 minutes • Charges 20 minutes to play 2 hours; to play 2 hours; • Easy transfer from • Includes recording PC or mobile phone function and radio; to mp3 through • Manufactured in Bluetooth; Vietnam; • Manufactured in • Provides 6-months Japan; warranty; • Provides 2-year warranty;

Product 8: Body lotion Lancôme versus Sunherb • 8 fl oz, 236 ml; • 8 fl oz, 236 ml; • Buttery texture, • Buttery texture, quickly absorbed; quickly absorbed; • Luxuriously • Mint fragrance; fragrant; • Clinically proven to • Enriched with Rose, relieve itching; Jojoba Oil, and • Contains Vitamin E Cocoa Butter; that provides • Contains Vitamin E, antioxidant A, and D that protection; provides • Goes beyond 8 hours antioxidant moisturisation to protection; improves the • Ultra moisturizing, condition of dry skin; leaves dry skin • Comes in a pump feeling soft and bottle; smooth for a whole day; • Comes in a lovely printed bottle; THE INTERACTIVE EFFECTS OF AFFECT AND SHOPPING GOAL ON INFORMATION 8 SEARCH AND PRODUCT EVALUATIONS

The Latin-Square Design of The Eight Product Presentation Orders (“B” means brand and “A” means attributes) Product 2 3 4 5 6 7 8 1 Order B+A+ B-A+ B+A- B-A- A+B+ A+B- A-B+ A-B- 1 2 B-A+ B+A- B-A- B+A+ A+B- A-B+ A-B- A+B+

3 B+A- B-A- B+A+ B-A+ A-B+ A-B- A+B+ A+B-

4 B-A- B+A+ B-A+ B+A- A-B- A+B+ A+B- A-B+

5 A+B+ A+B- A-B+ A-B- B+A+ B-A+ B+A- B-A-

6 A+B- A-B+ A-B- A+B+ B-A+ B+A- B-A- B+A+

7 A-B+ A-B- A+B+ A+B- B+A- B-A- B+A+ B-A+

8 A-B- A+B+ A+B- A-B+ B-A- B+A+ B-A+ B+A- THE INTERACTIVE EFFECTS OF AFFECT AND SHOPPING GOAL ON INFORMATION 9 SEARCH AND PRODUCT EVALUATIONS

WEB APPENDIX C. SURVEY OF SHOPPING HABITS USED IN EXPERIMENT 3A

Instruction: Below you will find a series of statements that reflect people’s different opinions about shopping. Please read each statement carefully and respond to it by expressing the extent to which you believe the statement applies to you. There is no right or wrong answer. So just rate honestly and spontaneously what you think. (1 = does not apply to me at all, 7 = always applies to me)

1. “I go shopping not because I have to, but because I want to.” 2. “For me, shopping feels like an escape.” 3. “I hate browsing, so while shopping, I only check out things that I am particularly looking for.” (Reverse Coded: R) 4. “For me, shopping is a mission that needs to be done as quickly as possible.” (R) 5. “I enjoy shopping for its own sake, not for the items I may have purchased.” 6. “It bothers me a lot if I cannot buy what I really need.” (R) 7. “Shopping is a nice time out.” 8. “I will get disappointed if I have to go to another store to find the targeted item.” (R) 9. “For me, shopping is more than a job. It is a recreational and social activity.” 10. “Compared to other things I could have done, the time spent shopping is truly enjoyable.”

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