B.Sc. (Hons.) Business Management in 2014 and M.Sc. (Hons.) Management from Brunel University

SHIVAM GUPTA

High energy & motivated individual targeting assignments in Sales & Marketing, Digital Marketing and Relationship Management with a reputed organisation Location Preference: Delhi NCR [email protected] +91-9999011462

Knowledge Purview Profile Summary Sales & Marketing B.Sc. (Hons.) Business Management in 2014 and M.Sc. (Hons.) Management from Brunel University, London in 2016 Business Ethics Gained in-depth understanding of Financial, Business and economic by studying Accounting, Information Technology, Business Management, Business strategy, Market Analysis Business ethics and Marketing modules Interned at UB Acrylic SDN BHD, Kuala Lumpur, Malaysia and gained experience of activities related to Marketing & ISO Implementation Organisational Behaviour Skills in maintaining cordial relationship with customers, ensuring service norms to achieve customer satisfaction and business retention Strong working knowledge of MS Word & Excel and other MS office programmes SPSS and NVIVO An effective communicator with strong negotiation, analytical, networking and people management skills Financial Resource Management

Soft Skills Timeline CommunicatorM.Sc. (Hons.) Management from Brunel University, Innovator Thinker London

2016 2014

Collaborator Intuitive B.Sc. (Hons.) Business and Management from Brunel Team Player University, London

Education

M.Sc. (Hons.) Management from Brunel University, London in 2016 B.Sc. (Hons.) Business and Management from Brunel University, London in 2014 12th from Manav Sthali School, New Delhi, CBSE in 2011 10th from Manav Sthali School, New Delhi, CBSE in 2009

Academic Achievements Scored 7.0 bands in IELTS Examination in 2011 Achieved merit in M.Sc. Management from Brunel University in 2016

IT Skills Knowledge of MS Office (Word & Excel) SPSS, NVIVO and other Internet Applications

Personal Details Date of Birth: 16th August 1993 Languages Known: English and Hindi Address: 11/4 Shakti Nagar, Delhi-110007, India Internships Organisation: UB Acrylic SDN BHD, Kuala Lumpur, Malaysia Period: Jun’16- Jun’16 Role: Marketing and ISO Intern Description: Supported company profile development and brand building; assisting in development Standard Operation Procedures for ISO implementation. Key Learnings: Brand development, team work with people from different ethnic background, ISO implementation and development of Standard Operating Procedures for production facilities.

Organisation: Titan Biotech Limited, Delhi, India Period: Jul’13 – Aug’13 Role: Operations/ Sales Management Intern Description: Worked as in-charge of promoting sales, identifying leads, informing leads about the products, obtaining order from the customer. Worked with the Operations Team in preparing and dispatching the order. Key Learnings: Negotiation skills, customer handling experience, product promotion skills and order preparation and dispatch knowledge.

Organisation: SS Global, Delhi, India Period: May’12 – Jul’12 Role: Assistant Operations Intern (specializing in Inventory Management) Description: Managed daily operations such as preparing and obtaining order from the customers, preparing and dispatching orders, attending to customer grievance and following up with them regarding their query. Additionally, worked as In-charge of managing warehouse space for storage. Conduct economic order quantity analysis to determine optimum order quantity. Key Learnings: Inventory management skills, warehouse management, client servicing and negotiations.

Thesis Title: Analysis of Internationalization of Indian SMEs Period: Dec’15-Mar’16 Description: Conducted a qualitative study using structured face to face interviews with 10 managers of well performing Indian SME’s to determine weather the Uppsala Model or Network Model is more efficient in helping Indian SME’s to internationalise.

Title: Indian SMEs in the Field of Inventory Management and Economic Order Quantity Implementation Period: Dec’13-Mar’14 Description: Performed a research using both qualitative and quantitative methods and collected survey from 15 managers of Indian SME’s to test the applicability of the EOQ model in the context of Indian market.

Academic Projects Title: Analysing Market Entry Options for a Company while Expanding Internationally and the Different Factors that Affect the Entry Decision Period: Jan’16-Feb’16 Description: Evaluated the implications of each entry mode on the company’s marketing strategy.

Title: Analyse and critically evaluate the effectiveness of the UK system of audit and corporate governance Period: Sep’16-Nov’15 Description: Analysed and explained UK code of audit and its amendments till 2016 in detail. Additionally, researched Diageo international’s audit and corporate governance policy.

Title: Analysing the Main Functions of a Manager and explaining the Importance of Diversity Management in Organisations Period: Jan’16-Mar’16 Description: Explained the advantage of having a diverse workforce in an organisation, compared the functions of leader and managers and highlighted the difference and explained how awareness of business environment can improve organisational effectiveness.

Title: Squash Ball Pre Warmer Business Plan Period: Jan’16-Mar’16 Description: Developed a hypothetical business plan in a team of 5 researchers to develop a professional business plan for products invented at Brunel University. Worked as In-charge of resource gathering of crucial information’s like pricing, competitors and raw material sourcing. Extracurricular Activity Participated in:  Debate competitions at school level and received certificate for the same  Club level squash competition at Roshnara Club Delhi  Air rifle shooting competition at Sports crafts shooting Academy, Delhi Member of Brunel University RAG community and helped to organise charity events for the same Member of entrepreneur society at Brunel University and participated in motivational speeches & discussion at Entrepreneur Think Tanks