Last Updated October 02, 2014 Blackbaud, Inc. The Raiser’s Edge 7.93.5782 Patch Readme

The patch readme lists the issues resolved in each patch. It’s updated one business day after the patch is released. 7.93.5782, patch 9 NetSolutions (RE) BB752061 Error: Event registrations for which no fee was collected have been imported into Raiser's Edge when creating a batch of gifts from NetSolutions Users may see the following message when creating a batch of gifts from NetDonors or NetEvents:

Error: Event registrations for which no fee was collected have been imported into Raiser's Edge

7.93.5782, patch 8 NetSolutions (RE) BB704377 Data such as donor email address is on the incorrect constituent's record after correcting NetSolutions auto-link Data is on the incorrect constituent's record after correcting NetSolutions auto-link Email address and 'Requests No Email' are reflected on the auto-linked record, even after the link is changed in the NetSolutions download screen.

The Raiser's Edge 7 BB468272 Winword.exe opens and does not close during the Merge process Winword.exe opens and does not close during the Merge process

BB582992 Error: Run-time error '-2147219866 (80040666)': This property is read only.Error: Run-time error '-2147418105 (80010007)': Can not call friend function on object which is not an instance of defining classClosing yields:Abnormal termination of SuperGrid70Ex: 1 Interface reference(s) were not removed. when using the 'Go To' arrow to open a relationship's constituent record for the first time

Error: Run-time error '-2147219866 (80040666)': This property is read only.

Error: Run-time error '-2147418105 (80010007)': Can not call friend function on object which is not an instance of defining class

Closing yields: Abnormal termination of SuperGrid70Ex: 1 Interface reference(s) were not removed.

BB743223 Secondary Address Information not appearing above or below the Delivery Address Line Within the Address Format tab for the AddressFinder Update Data wizard, the only Address Lines format that works is 'Delivery Address Line and secondary address information on the same line. The other two options ( Secondary address information on the line immediately above the Delivery Address Line/ Secondary address information on the line immediately below the Delivery Address line) do not change the format, and appear with all info on the same line.

BB747450 Incorrect claim amount included in Submit Gift Aid Claim to HMRC when claim includes refunds (UK only) Claim amount wrong on Submit Gift Aid Claim to HMRC grid when refunds included in claim.

BB748625 Gift attribute description linked to a State table is showing table value ID of backend Gift Attribute with data type of Table, linking to existing State table is showing backend table value ID

BB749159 Submit Gift Aid Claim takes hours to open and contains a large number of donations in The Raiser's Edge (UK) When going into Admin > Submit Claim to HMRC, it takes around 3 hours for the window to open. When opened, there is one particular tax claim that has more gifts than the total amount of gifts in the database. When querying on this tax claim, the amount of donations do not match up with the submission grid. BB749605 Query operator 'Does Not Begin With' omits blank values in query results When using the query operator 'Does Not Begin With' on fields with text values, blank results are omitted.

BB750482 Error: General ODBC Error: [Microsoft][ODBC SQL Server Driver][SQL Server]String or binary data would be truncated. Native error: 8152 [Microsoft][ODBC SQL Server Driver][SQL Server]The statement has been terminated. Native error: 3621 The error, Error: General ODBC Error: [Microsoft][ODBC SQL Server Driver][SQL Server]String or binary data would be truncated. Native error: 8152 [Microsoft][ODBC SQL Server Driver][SQL Server]The statement has been terminated. Native error: 3621, displays when running a Reminder in Mail. This only occurs when running a 3 or 5 column reminder type.

BB750724 Error: General ODBC Error: [Oracle][ODBC][Ora]ORA-00904: "GENERAL_INFORMATION"."BBPS_CCU_ENDPOINT": invalid identifier After applying patch 7 of The Raiser's Edge 7.93 to the Oracle version of Raiser's Edge, when logging in users will receive the following error:

Run-time error '-2147211486 (80042722)':

General ODBC Error: [Oracle][ODBC][Ora]ORA-00904: 'GENERAL_INFORMATION'.'BBPS_CCU_ENDPOINT': invalid identifier

7.93.5782, patch 7 The Raiser's Edge 7 BB733559 No prompt to add solicitor to record in gift batch When adding a solicitor in batch that is not an existing relationship with the constituent, a user will receive the prompt:

'One or more of the solicitors you have entered on this gift do not exist on the constituent's record as assigned solicitors. Would you like to add those solicitors to the constituent's record as assigned solicitors now?'

The prompt will not appear if the user initially leaves the solicitor column blank and then goes back and adds it later.

7.93.5782, patch 6 The Raiser's Edge 7 BB746039 Online Gift Aid Claim Submission missing donations (UK Only) Online Gift Aid Claim missing donations Online Gift Aid Claim money paid out less than expected HMRC receives less donations for Online Gift Aid Claim than shows in Submit Gift to HMRC submission grid

7.93.5782, patch 5 The Raiser's Edge 7 BB148766 Error: GL entry requires project distribution when entering the GL Distribution Error: GL entry requires project distribution.

BB419234 Error: Error in Main Page Load 'C:\Program Files\Blackbaud\The Raisers Edge 7\AXDocs\tabcodeTables.vbd' Error number : 5 Error description : 'Invalid procedure call or argument' when accessing Tables Error: Error in Main Page Load 'C:\Program Files\Blackbaud\The Raisers Edge 7\AXDocs\tabcodeTables.vbd' Error number : 5 Error description : 'Invalid procedure call or argument'

BB442718 Error: Another user is processing receipts at this time. Only one user may generate receipts at a time. when running receipts from a constituent record Error: Another user is processing receipts at this time. Only one user may generate receipts at a time.

BB744565 Error: Automation error when merging receipts with a stack and custom data file in Hosting When hosting users merge their custom data file receipts using a receipt stack this automation error occurs when sending to word merge wizard or merging records to the receipt file. This will occur for anyone using receipt stacks along with a custom data file. This impacts Canadian clients who are hosted.

BB744581 Query operator Does Not Contain omits blank values in query results in RE 7.93 When using the query operator Does Not Contain on fields with text values, blank results are omitted in The Raiser's Edge 7.93, whereas they were included in results using same query criteria in The Raiser's Edge 7.92.

BB746406 Advance Notices are not available when running donor acknowledgement letters when SEPA enabled (Europe only) Advance Notice option is missing when SEPA is enabled

BB747425 Giving Score results are returned with incorrect descriptions on the ratings When Giving Score results are returned, the Descriptions (1, 2, 3, 4) on the Ratings themselves are incorrect. VIP's show with a description of 2, Fans show with 2's, and Long Shots show with 1's. When actually opening up the Rating record on the Prospect tab or Ratings tab, the description is blank where it should show a number and cannot be edited See BB718984 for the correct ratings with their descriptions.

BB748188 The Giving Score screening returns Constituents with No Score and returns no Acquaintances

After a user returns a Giving Score screening, he or she may experience an unexpected majority of constituents receive No Score. This issue is also paired with 0 results in the Acquaintance category. It may appear that the results only cover a portion of your database.

See BB747425 if Giving Score results are returned with incorrect descrip

7.93.5782, patch 4 The Raiser's Edge 7 BB708401 Error: Object does not support this property or method when exporting This error message appears when trying to export specific information about a group of solicitors in The Raiser's Edge. When running this export with the Reports To field included from Solicitor Goals, the error message appears.

BB744336 Error: General ODBC Error: [Microsoft][ODBC SQL Server Driver][SQL Server]ORDER BY items must appear in the select list if SELECT DISTINCT is specified. Native error:145 when using a query that is based on another query or when merging queries In a query, users have the ability to include the results of another query through Query Options. Users have found that when query is being used and the 'Select from query' option is enabled and populated, this error will occur. Therefore, it has been documented in Global Change & Delete, Export, Mail, Reports, Query Lists, and merging queries. This error can also occur if you create a query from an import or report, and then add additional criteria fields to that query after.

BB744428 Error: Undefined RE Error when selecting Selected record is NOT a duplicate during duplicate check on save When attempting to add a new record a user may sometimes receive the following error: Undefined RE Error. Generally this error will pop up when selecting the option Selected record is NOT a duplicate during a duplicate check on save. The record will save after selecting OK to the error message.

Users have also noticed that after the new record has been saved there is no Constituent ID associated with the new record. The blank Constituent ID field can be found via Query and then a manual Constituent ID can be assigned. BB744485 The headings in exported file are incorrect when using the Column Headings option in Export Incorrect headings when using Column Headings in Export

BB744596 Unable to rename export column headers in The Raiser's Edge 7.93 When exporting a one-to-many field or a summary field in an export, renaming one of the column headers changes the column headers for all corresponding fields.

For example, when exporting Phone information multiple times and renaming the first column header to Home all other Phone fields are changed to Home, Home_1, Home_2, etc.

BB745871 Is Internet Explorer 11 compatible with The Raiser's Edge? Is Internet Explorer 11 compatible with The Raiser's Edge 7.93?

BB746281 Incorrect amount included in Submit Gift Aid Claim to HMRC when claim includes split gifts (UK only)

Total gift amount submitted when submitting claim to HMRC rather than only the portion that is eligible for tax claim

7.93.5782, patch 3 The Raiser's Edge 7 BB746106 Invalid formatting on SEPA XML file InitgPty Tag contains org name rather than OIN Creditor Scheme ID field needs to be presented at a transactional level.

BB746675 Unable to add two Banks with same BIC (Bank Identifier Code) number Unable to add two Banks with same BIC number Error when adding bank with same BIC number as existing bank The BIC must be unique. This BIC already exists on another bank record

BB746690 Debtor Bank Account Name missing from SEPA PAIN.008 Transmission File (Europe Only) Debtor Bank Account Name missing from PAIN.008 Transmission File SEPA PAIN.008 Transmission File doesn't give Debtor Bank Account Name PAIN.008 Transmission file doesn't include Bank Account Name

BB746733 SEPA Transmission File is using incorrect schema (UK) The SEPA EFT transmission file that is generated in batch should be using Schema 2.7 which came into effect in November 2013. The Raiser's Edge seems to be outputting an older schema version.

7.93.5782, patch 2 The Raiser's Edge 7 BB408230 Exporting the Phones grid truncates the last row When exporting phone numbers, users notice the last row is truncated. This happens for the Phones grid when the user does not have rights to edit address and phone information.

BB743315 Performance issues when opening Submit Gift Aid claim to HMRC window The Raiser's Edge hangs when opening the Submit Gift Aid Claim to HMRC option Performance issue when selecting the Submit Gift Aid Claim to HMRC The Raiser's Edge freezes when selecting to view Submitted Gift Aid claims Submitted claims do not load Unable to view submitted claims

BB744304 Legend does not apply in the Participant tab of Event module In The Raiser's Edge, we can use color legends for different record types, including event participants. Users notice that the color legend does not apply to Participant records. When the user right clicks in the Participation tab on an Event record, and sets settings for the Legend, it does not apply to the records.

BB747715 Some participants missing when viewing All in the Participants tab of an Event record When viewing participants in the Participants tab of an Event record, some or all participants are missing when selecting All. The missing participants appear when selecting the subcategories of Registrants, Guests, or Sponsors. The missing participants are originally ;created in the Participants tab after selecting Registrants, Guests, or Sponsors and clicking New Registrant/New Guest/New Sponsor. The missing participants populate in All; after using Find to open a participant record. For example:

  1. Open Event record
  2. Select Participan

    7.93.5782, patch 1 The Raiser's Edge 7 BB744548 Error: Class does not support Automation or does not support expected interface when exporting

    RELibUI7 Run-time error '440': Automation error

    The Raiser's Edge Automation error

    BB744564 Error: Out of Memory when exporting large amounts of The Raiser's Edge in 7.93 When exporting large amounts of records in The Raiser's Edge, users may experience the following errors:

    Out of Memory Run-time error '0' Run-time error '440': Automation error Automation error Run-time error '-2147418105 (80010007)':RE7 Has stopped working.