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icps.riphah.edu.pk

Souvenir I November 3 - 4, 2018 I CMH, Lahore Medical College and Institute of Dentistry

Message Mr. Hassan Muhammad Khan Chancellor Riphah International University

Riphah Institute of Healthcare Improvement and Safety (RIHIS) is an endeavor to provide a platform to improve patient safety through knowledge. Riphah International University has developed International conference on Patient Safety as a forum for exchange of cutting edge knowledge and best practices for enhanced healthcare quality. The conference brings together multidisciplinary healthcare professionals and internationally recognized speakers to explore the current issues surrounding patient safety. In , healthcare is administered mainly in the private sector which is approximately 80% of all outpatient visits. It is therefore imperative that the private sector facilitate and move this endeavor towards delivery of safer healthcare. We must understand that many of the features of patient safety do not involve financial resources; rather, they involve commitment of individuals to practice safely. Understanding the factors that lead to errors is essential for thinking about changes that will prevent errors from being made. Therefore, it is important that we strive to make Patient Safety a national concern and develop our own standards that are suitable and relevant to our healthcare system. Our efforts are directed at developing internationally accepted standards, capacity building and developing a patient safety ecosystem in partnership with local and regional stakeholders.

Message Prof. Dr. Anis Ahmad Vice Chancellor Riphah International University

Patient Safety has been an area not appropriately addressed even in some so called developed nations. With all technological advancement and expertise in identification of health problem and its remedy, patient care needs extra attention.

Standardization at national and international level can save lives of hundreds of people and increase their trust in medical professionals.

Riphah International University has the privilege in taking lead in this area. The 3rd International Conference is an indication of Riphah’s commitment to a healthy environment and society in Pakistan.

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Message Mr. Asad Ullah Khan Executive Director Riphah International University

It is a matter of great pleasure for Riphah International University and RIHIS to organize the 3rd International Conference on Patient Safety (ICPS) on November 3-4, 2018 at CMH Medical College and Institute of Dentistry, Lahore. International Conference on Patient Safety (ICPS) is the largest patient safety initiative in Pakistan by Riphah International University in making a profound contribution to building a culture of safety, continuous learning and improvement. This conference provides a platform for networking and sharing initiatives and best practices by healthcare professionals across not only from the country but also across borders. This gives an opportunity to international experts and national speakers to share their knowledge and experience, which will help to build a better and safe environment to patients in Pakistan. One of the main objectives of the conference is to create awareness through knowledge as the slogan of 3rd ICPS “From Knowledge to Improvement” shows.

Message Dr. Zakiuddin Ahmed Project Director-RIHIS Riphah International University

When we finalized our theme for the 1st ICPS, i.e. ‘Patient Safety – Right or a Privilege’, our aim was to introduce the concept and highlight the importance of patient safety in healthcare practice. Progressing towards the 2nd ICPS, we chose ‘Value Based Safe Healthcare’ as our theme for that year and formally launched the patient safety movement in Pakistan, addressing the serious issue of preventable medical errors and came up with local and relevant solutions. After achieving the goal set forward by the previous conferences and witnessing the monumental success of the first two editions, we now move forward in this journey and announce our theme for this year, i.e. ‘From knowledge to Improvement’. With this edition our aim is twofold, while we will unite on a single platform international speakers and national professionals, we will also strive to illuminate the importance of patient safety and empowerment. Keeping in mind the ever growing populace and our considerable lack of resources, it is essential that we cater to these aspects of health care for the masses. Our mission is to pave the way to revolutionize health care practices in Pakistan and formulate a patient centric ecosystem that ably equips doctors, nurses and healthcare personnel to diligently fulfill their responsibilities with patient safety being their utmost priority. To effectuate our mission we have incorporated all the stakeholders in healthcare and have brought them to a shared platform, where we make use of the 360 degree channel to prioritize patient safety and establish patient empowerment as its cornerstone. With such efforts we want patient safety to become instrumental, paving our path towards zero error and a brighter future for the healthcare sector in Pakistan. With this I would like to thank Pakistan Army for realizing the seriousness of this issue and taking up the initiative of not only hosting this event but also contributing to it wholeheartedly. Furthermore, I would like to express my gratitude to the Ministry of Healthcare, Punjab Healthcare Commission and Sindh Healthcare Commission for becoming a vital part of this conference and equipping it with their valuable expertise. To conclude, I would like to convey my appreciation to our speakers for their value addition to this conference along with the exemplary leadership of Riphah University for carrying out this initiative along with our partners for equipping us with the required resources and our core committee for showcasing their dedication, motivation, self-driven attitude and a vision for delivering an outstanding conference.

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Message Prof. Dr. Paul Barach Chairman, International Advisory Board RIHIS Clinical Professor, Wayne State University, USA Visiting Professor, Riphah International University It is a great pleasure and honour to welcome all of you to the 3rd International Conference on Patient Safety in the lovely city of Lahore. We are excited about hosting the 3rd event. Many exciting developments are occurring in Pakistan and many are yearning for healthcare improvement. Riphah International University is a leader in Pakistan in higher education and healthcare delivery. Riphah’s Institute for Safety and Quality is the first in the region to support research and lead operational excellence in these key area. However, a growing stream of reports document that despite years of investment and research, the quality of health care in every country is much worse than it should be. Problems range from disrespect of people when they are interacting with the health care system, to preventable mistakes and harm, to high rates of incorrect and ineffective treatment. A recent National Academies of Sciences, Engineering and Medicine (NASEM) of the United States in its report “Crossing the Global Quality Chasm: Improving Healthcare Worldwide”, concluded by stating that the “the global status of healthcare quality is shockingly poor & worrisome.” Achieving universal access to care must be accompanied by quality of care. Health outcomes will not improve unless the care provided is of high quality. Among low- and middle-income countries the exact burden of poor quality is difficult to quantify because of a dearth of data, lack of standard metrics, and insufficient research on quality interventions. But new estimates suggest that globally between 5.7 and 8.4 million people die every year from poor-quality care in LMICs. These deaths, plus disabilities from poor-quality care, account for lost productivity totaling an estimated $1.4 trillion to $1.6 trillion dollars annually. We are excited about the many stakeholders involved in the reform and improvement of the Pakistani healthcare system including the patients who are integral to this success. We look forward to your active participation and promise you a very fruitful and impactful meeting. Message Maj. Gen. (R) Dr. Abdul Khaliq Naveed Principal CMH Lahore Medical College & Institute of Dentistry

Patient safety, or the reduction of preventable harm to patients, is one of the most important considerations in improvement of health systems. ICPS has led the patient safety journey in the past and continues to do it by bringing experts from around the world. We at CMH Medical College & School of Dentistry, Lahore are proud to play a supportive role by hosting the conference and welcoming all the participants.

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In Memory of Mr. Jawed Akhai (Late)

Mr. Jawed Akhai (Late) Chairman, Martin Dow

Mr. Jawed Akhai was not only a prominent leader of the pharmaceutical industry with a philanthropic mindset but was also a far sighted visionary and a strong advocate of patient safety. Men of his caliber are an asset to a nation and irreplaceable. His commitment and contribution to the patient safety journey in Pakistan will always be valued and remembered.

May Allah swt bless his soul and place him in the highest level of Jannah.

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GUESTS OF HONOR

Lt. General Zahid Hamid Surgeon General Pakistan Army

Dr. Nausheen Hamid Federal Parliamentary Secretary, National Health Services Regulations & Coordination

Major General Qamar ul Haq Noor Director General Medical Services (Navy)

Dr. Assad Hafeez Director General, Federal Ministry of Health

Dr. Amjad Saqib Founder Akhuwat Board Member, Punjab Healthcare Commission

Dr. Muhammad Ajmal Khan CEO Punjab Healthcare Commission

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About Riphah International University

Riphah International University, Islamabad is a private University, chartered by the Federal in 2002. The University was established with a view to produce professionals with Islamic moral and ethical values. It is sponsored by a not-for-profit trust; namely Islamic International Medical College Trust (IIMCT), created in 1995. The first project of the IIMCT was the Islamic International Medical College, Rawalpindi, established in 1996 by its Founding Managing Trustee; Maj. Gen. (Retd.) Muhammad Zulfiqar Ali Khan, TI(M), TBt (Late). Currently, the University has 7 faculties and various academic departments and an overseas project, namely, RAK College of Dental Sciences, UAE. The University is also working on establishment of its campus in Mauritius. The University has campuses in Islamabad, Rawalpindi, Lahore, Faisalabad and Ras Al-Khaimah, UAE. Riphah has started work on its new campus in Zone V, Islamabad along with a Teaching Hospital with six hundred beds. The Honorable President of Islamic Republic of Pakistan is the Patron of the University. Maj. Gen. (Retd.) Muhammad Zulfiqar Ali Khan (Late) was the founding Chancellor. Presently, Mr. Hassan Muhammad Khan is the Chancellor of the University and Prof. Dr. Anis Ahmad, an eminent scholar of international repute and educationist of distinction, is the founding Vice Chancellor of the University. The Board of Governors and the Academic council are the highest policy making bodies of the University. The Vice Chancellor is the Chief Executive and Academic Officer of the University. Riphah International University, Islamabad was included in “W” Category Universities by the Higher Education Commission (HEC) of Pakistan in 2005 and soon was included in the top five universities in the private sector who qualify to receive research grants from the Government of Pakistan through the HEC. Recently, Riphah is ranked at the second position among all the private national universities of general category. Further, the Quality Enhancement Cell of the University got first position among the private sector “W” Category Universities of the Country according to the score card formulated by the HEC. Riphah is the first University of the Country that has been certified under ISO 9001:2008 Standard announced by the UK based Lloyd’s Register, which is one of the top five global independent risk management and safety assurance organizations.

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About ICPS – International Conference on Patient Safety Riphah International University has been organizing the International Conference on Patient Safety on annual basis since 2016. “The mission of this conference is to provide safe & quality health services to all patients in Pakistan.” To initiate and support this journey of patient safety in Pakistan, we had invited the top leaders in patient safety from across the world and gathering relevant local stakeholders to share & learn from their relevant knowledge, expertise, and experiences. Today, we feel very encouraged and proud to launch the 3rd International Conference on Patient Safety. This success and participation in this conference gives us hope of a safer healthcare system in Paksitan. We are now moving “From Knowledge to improvement” following the journey that we started with the question: ‘Patient Safety – Right or Privilege’. In May 2016, Riphah International University organized the 1st International Conference on Patient Safety with the theme ‘Patient Safety – Right or Privilege’. We set out with a mission to facilitate delivery of safe & quality health services to all patients in Pakistan. This event marked the initiation of this journey of patient safety and the start of The Healthcare & Safety Association of Pakistan (HQSAP). In 2017, we successfully held the 2nd ICPS where we invited top leaders in patient safety from across the world and relevant local stakeholders to share & learn from their relevant knowledge, expertise and experiences. The theme of this conference was “Value Based Healthcare” with objectives to emphasize the importance of developing a patient centric mindset and create awareness about patient safety, medical errors and healthcare quality in Pakistan and the region. Another objective is to bring together professionals, involved in the process of delivering quality healthcare and introduce the scope of eHealth to improve healthcare quality and develop an ecosystem geared to improve overall healthcare in Pakistan and the region.

CME Hours 3rd International Conference On Patient Safety 2018 (3rd & 4th November 2018)

Riphah Academy of Research and Education Riphah International Univesty, (Which is accredited body by Pakistan Medical & Dental Council (PM&DC) to award CME/CDE points) will award CME/CDE contact hours as per following; 1. Main Conference: 6 Credit Hours 2. Pre-workshop: 3 Credit Hours As per policy of CME/CDE wing of RARE, the fee of single certificate is 500 Pak Rupees (already incorporated in your conference package). Certificates will be given on spot for those who will be willing to get the contact hours conference/pre-workshop or both.

07 08 02:00 PM to 04:30 PM

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Lahore Declaration on Patient Safety 3rd International Conference on Patient Safety (ICPS) 2018 “From Knowledge to Improvement” November 3-4, 2018, CMH Lahore Medical College & Institute of Dentistry

The 3rd International Conference on Patient Safety, organized by the Riphah Institute of Healthcare Improvement & Safety under the Riphah International University, Islamabad, deliberated on the Conference theme “From Knowledge to Improvement” with the following declaration: 1. The constitution of Islamic Republic of Pakistan article 38-D underscores the state obligations including medical relief and socio-economic well-being of citizens of the state. It is therefore expedient to spell out Patient Safety and Healthcare policy at a national level and to be coordinated at a provincial level. 2. Recognizing that unsafe health care and avoidable patient harm represent a serious challenge to health care service delivery globally, including the significant level of preventable human suffering, the considerable strain on health system finances and the loss of trust in health systems and in governments; 3. Recognizing the need to promote and implement patient safety as a fundamental requirement of all service delivery systems, at all levels of health care and in all health care settings; 4. Emphasizing the importance of education, transparency and continuing training and learning of health care professionals to develop a competent and compassionate health workforce to deliver safe care – health workforce need the appropriate labour environment to help make health care safe; 5. Recognizing the role of engaging and empowering patients and families in the delivery of safe and quality care and in all aspects in health care - policy development, organizational level, decision making, health literacy and self-care. We declare: 1. A dedicated high level full time position should be created at the Federal & Provincial ministries of health to oversee patient safety & quality improvement of care in Pakistan. 2. A working group of professionals with relevant expertise and experience from public & private sector, to be created in Federal & Provincial ministries of health to plan, facilitate & oversee & patient safety & quality efforts. 3. All necessary steps should be taken at the national level for sharing health information with the patient and family members. 4. Patients to be given full and free access to their personal health records while ensuring data accuracy & security.

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5. National policy should adopt the five concrete action points, the “5 Ps”, summarized by WHO DG at “The Patient Safety Global Action Summit 2016”, held in London on 9-10 March, as follows: a. Political commitment and leadership, b. Policies that encourage and enable patient safety improvement, c. Paradigm shift: providing a safe space for people to report, d. Performance measurement: benchmarking, developing indicators and data systems, e. Patient safety movement: a call for urgent action by governments http://www.who.int/patientsafety/ministerial_summit_16/en/ 6. Evidence based research about healthcare quality & safety should be funded, conducted & supported at a national level. 7. A national survey on patient safety should be conducted on a yearly basis. 8. A national registry of adverse patient harm should be established where public & private sector hospitals should be required to report their data & safety outcomes. 9. A special subject “Quality & Patient Safety” should be included in the medical, nursing, pharmacy and other healthcare programs at the undergraduate & postgraduate levels. 10. National medical associations should promote policies on patient safety to all physicians in Pakistan. 11. A Patients’ Advocacy Group (PAG)” should be established at the national and provincial levels. 12. Hospitals should have dedicated & trained professionals responsible for quality & patient safety. 13. Hospitals should also have systems in place to document medical errors through an adverse event reporting mechanism. Ethics & morbidity committees should be involved in this process. 14. All measures for patient safety and healthcare should go through an ethical filter aligned with the religious, social and cultural norms of Pakistan society. 15. ‘World Patient Safety Day’ to be celebrated annually on 17th September by the federal & provincial ministries. 16. Patients’ Advocacy Group (PAG)” should be established at national and provincial levels in collaboration with organizations and conferences like RIHIS, ICPS and others. 17. The Healthcare Quality & Safety Association of Pakistan (HQSAP) should be officially supported by federal & provincial MoH to spearhead the movement of quality and patient safety by bringing on board all relevant public n private stake holders including healthcare professionals, academicians, policy makers, regulators, health managers, etc in Pakistan.

12 Lahore Declaration on Patient Safety 3rd International Conference on Patient Safety (ICPS) 2018 “From Knowledge to Improvement” November 3-4, 2018, CMH Lahore Medical College & Institute of Dentistry

The 3rd International Conference on Patient Safety, organized by the Riphah Institute of Healthcare Improvement & Safety under the Riphah International University, Islamabad, deliberated on the Conference theme “From Knowledge to Improvement” with the following declaration: 1. The constitution of Islamic Republic of Pakistan article 38-D underscores the state obligations including medical relief and socio-economic well-being of citizens of the state. It is therefore expedient to spell out Patient Safety and Healthcare policy at a national level and to be coordinated at a provincial level. 2. Recognizing that unsafe health care and avoidable patient harm represent a serious challenge to health care service delivery globally, including the significant level of preventable human suffering, the considerable strain on health system finances and the loss of trust in health systems and in governments; 3. Recognizing the need to promote and implement patient safety as a fundamental requirement of all service delivery systems, at all levels of health care and in all health care settings; 4. Emphasizing the importance of education, transparency and continuing training and learning of health care professionals to develop a competent and compassionate health workforce to deliver safe care – health workforce need the appropriate labour environment to help make health care safe; 5. Recognizing the role of engaging and empowering patients and families in the delivery of safe and quality care and in all aspects in health care - policy development, organizational level, decision making, health literacy and self-care. We declare: 1. A dedicated high level full time position should be created at the Federal & Provincial ministries of health to oversee patient safety & quality improvement of care in Pakistan. 2. A working group of professionals with relevant expertise and experience from public & private sector, to be created in Federal & Provincial ministries of health to plan, facilitate & oversee & patient safety & quality efforts. 3. All necessary steps should be taken at the national level for sharing health information with the patient and family members. 4. Patients to be given full and free access to their personal health records while ensuring data accuracy & security.

Souvenir I November 3 - 4, 2018 I CMH, Lahore Medical College and Institute of Dentistry

RIPHAH INSTITUTE OF HEALTHCARE IMPROVEMENT & SAFETY IS PROUD MEMBER OF LEADING HEALTH SYSTEMS NETWORK (LHSN) About LHSN Based at Imperial College and in partnership with the World Innovation Summit for Health (WISH), LHSN is a collaborative network of healthcare leaders and organizations dedicated to improving health care delivery by effectively and efficiently using available resources. Our network brings together the best ideas, models of care, and strategies to drive sustained improvement, and connects health care leaders to a like-minded community of peers that share the same goals and challenges.

Riphah Institute of Healthcare Improvement & Safety (RIHIS) is the first organization from Pakistan to become member of LHSN established by Imperial College London & Wish Qatar.

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INTERNATIONAL SPEAKERS

Prof. Dr. Paul Barach Chairman, International Advisory Board RIHIS Clinical Professor, Wayne State University, USA Visiting Professor, Riphah International University Physician executive, board-certified in Anesthesia and critical care, leads initiatives across clinical departments and support services, spearheading multiple projects and achieving physician alignment with strategic initiatives. He has statistical, quantitative and qualitative expertise, with focus upon measurable impact and ROI. Dr. Barach advises and consults to academic medical centers and hospitals in the science of clinical practice improvement; evaluation of practice transformation in diverse settings and enjoys promoting the implementation of evidence for practice improvement. Paul has taught quality improvement, human factors, patient safety and systems re-design to undergraduate/graduate and post graduate providers and managers for over 15 years in US, Europe, and Australasia, including as leader of the Harvard Quality Colloquium Patient Safety Certificate Programs. He co-developed the award winning, and national standardized team training program-TeamSTEPPS program, designed to create a culture of patient safety and improved communication. Prof. Dr. Seval Akgün MD, PhD Professor of Public Health and Medicine & Chief Quality Officer, Baskent University Hospitals Network, Turkey Prof. Dr. Seval Akgün, MD, PhD President, Health Academician Society, TURKEY; Professor of Public Health and Medicine, Baskent University; Chief Quality Officer, Başkent University Hospitals Network; Occupational Health Consultant, Quality Coordinator, Baskent University; schools and factories coordinator of In-Service Training at Baskent University Hospital Network, Coordinator of Calibration Laboratory, Facility Management and Employee Health Clinics at 10 hospitals within the Network Auditor, National Accreditation System, School of Medicine, Turkey Consultant and Reviewer, NCAAA Educational Evaluation Commission, Higher Education Sector, Kingdom of Saudi Arabia, Consultant and Hospital; Surveyor, Joint Commission Accreditation(JCI). Professor Akgun is a Professor of Public Health in Baskent University School of Medicine and St. John International University, Italy with more than 30 plus years of strong experience in data management, statistical analyses, quality and accreditation in health care, patient safety and epidemiological studies including the assessment of burden of diseases and health and nutritional status indices.

Dr. Nor’Aishah Abu Bakar Head of Patient Safety Unit, Ministry of Health Malaysia Dr. Nor’Aishah Abu Bakar is a Consultant Public Health Physician who is the Head of Patient Safety Programme in Ministry of Health Malaysia. She is a Patient Safety Leader and Champion who is very passionate in improving patient safety through policies, programs, capacity building, leadership, creativity, and engagement. Among her main contributions in Malaysia are the establishment of Patient Safety Unit, Ministry of Health Malaysia, establishment of Safe Surgery Saves Lives Programme, establishment of Malaysian Patient Safety Goals, establishment of PATIENTS For Patient Safety Malaysia and establishment of Mandatory Patient Safety Course for House Officers in Malaysia. She is also the Chairperson of Technical Working Group on Incident Reporting and Learning System. She also produced MoH Guidelines on Incident Reporting and Learning System 2.0 and MoH Safe Surgery Saves Lives Guidelines 2nd Edition. She was involved in the production of more than 28 National Guidelines, conducting conferences, research, giving training and being external examiners in universities. She is also involves in the global arena as part of the expert group in Global Patient Safety Network, World Health Organisation. Her contribution in improving patient safety has been acknowledged by WHO-ISQua. In April 2018, she received Safety First Award for her Patient Safety contribution in Malaysia. Her passion and commitment in Patient Safety has managed to bring Patient Safety to the next level particularly in Malaysia. 14 Souvenir I November 3 - 4, 2018 I CMH, Lahore Medical College and Institute of Dentistry

Dr. Mondher Letaief Regional Advisor National Health Safety World Health Organization (WHO) He is a regional advisor at the Health System Development department responsible for Healthcare Quality and Safety programme at the Eastern-Mediterranean Regional Office of the World Health Organization. Dr Mondher Letaief is a Professor of Preventive Medicine at the University Hospital of Monastir, Tunisia. Dr Letaief’s areas of expertise cover quality and patient safety improvement (training, research, implementation of QI interventions and assessment) as well as preventive medicine and public health. Dr Letaief was leading the coordination of a national research unit on quality and patient safety as well as many academic and international educational activities in the field of quality and patient safety. He collaborated with WHO on a number of projects such as the EMR Adverse Events study, the Patient Safety Friendly Hospital Initiative, the training on Patient Safety Research, the WHO tools for Data-poor Hospital project and the pilot implementation of the Performance Assessment Tool for Data-poor Hospital project, the WHO Patient Safety in primary care experts panel and the WHO Patient Safety Research ethic guidelines experts and the WHO PS curriculum implementation. Dr Mondher Letaief is also member of the Middle East and North Africa (MENA) JCI advisory council, the advisory board of the MENA Health Policy Forum and the JCI Editorial Advisory Board. He is also member of the editorial board of the Journal of Patient safety and Risk Management, expert reviewer for the International Society for Quality in Healthcare, reviewer for several international journals. He published more than 60 papers in peer reviewed international journals.

Prof. Tony Brennan Adjunct Professor, Murdoch University, Australia Founder/CEO, Talisium Tony Brennan is an Adjunct Professor at Murdoch University in Australia and Founder/CEO of Talisium. Talisium is reimagining the education of the world’s health workforce by providing employers and medical professionals with the best certified health content, training and tools. The Talisium eLearning platform has the world’s most comprehensive, world-class eLearning resources which are affordable, accessible and convenient for medical professionals looking to upskill or to retrain for new career opportunities. Tony is the Chairman of Australia’s national ecosystem for the education technology sector and has developed the concept and plans for the world’s most advanced simulation training facility for pre-hospital care, military medicine and disaster management professionals with interest from the US Department of State, US Military and Columbia University in New York. Living in Dubai, Tony was previously the CEO of an international medical company providing training and healthcare in Afghanistan, United States, Africa and Haiti. During this time, Tony developed new initiatives in collaboration with the Government of Haiti and the IDB to rewrite global economic theory on how to help take countries out of poverty through impact education and skills training. As CEO of Talisium, Tony is again focussing on impact education and skills training projects by taking 5,000 uneducated, unemployed women in Africa, giving them a 6 week Australian vocational skills training course in Home Healthcare followed by a guaranteed job on graduation. Tony started his career as a trauma medic with the Australian Army’s Parachute Surgical Team.

Ms. Mary Helen Pombo Policy Felow, LHSN, WISH, Qatar Center for Health Policy, Institute of Global Health Innovation, Imperial College London Mary Helen Pombo is a Global Health Policy Fellow and Lead of the Leading Health Systems Network at the Centre for Health Policy of Imperial College London. In this role, she is manages the 2018 Antimicrobial Stewardship Program of the Leading Health System Network (LHSN), a McKinsey-initiated collaboration working in partnership with the World Innovation Summit for Health. LHSN is a global network of health leaders in government, healthcare provider and academic institutions, who are dedicated to improving health care delivery. Prior she lead knowledge-brokering activities at the International Society for Pharmacoeconomics and Outcomes Research (ISPOR) to inform healthcare decision making in Latin America and Europe. In doing so, she engaged senior health ministry officials, researchers, and international organizations, such as PAHO/WHO via regional consortium committees and networks in knowledge sharing and capacity building efforts to address health financing challenges.

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NATIONAL SPEAKERS

Hassan Muhammad Khan Prof. Dr. Anis Ahmed Dr. Zakiuddin Ahmed Maj. Gen. Abdul Khaliq Naveed Chancellor Vice Chancellor Project Director, RIHIS HI M, (R) Riphah International University Riphah International University Riphah International University Principal, CEO, CMH, Lahore Medical College and Institute of Dentistry

Lt. General (R) Azhar Rasheed Lt. Gen (Retd.) Asif Sukhera Brig. Dr. Muhammad Aleem Dr. Jawed Akram Principal Former Surgeon General, Commandant Vice Chancellor IIMC Pakistan Army Medical Corps CMH Lahore UHS

Johannes Theodorus Kedzierski Dr. Sheikh Akhtar Hussain Prof. Dr. Khalid Masood Gondal Dr. Bashir Hanif CEO Chairman Vice Chancellor Medical Director AKUH DRAP King Edward Medical University Tabba Heart Institute

Dr. Minhaj A. Qidwai Professor Nadeem Qamar Prof. Dr. Abdul Bari Khan Dr. Ayesha S. Abdullah CEO Executive Director CEO Vice Dean Sindh Healthcare Commission NICVD, Indus Hospital Peshawar Medical College

Syed Jamshed Ahmad Mr. Asadullah Khan Dr. Haroon Qassim Professor Dr S Tipu Sultan Deputy CEO Executive Director Trustee, Memon Medical Institute Chairman Pharmevo Private Ltd Riphah International University Managing Director Sindh Healthcare Commission Pharmevo

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Dr. Raffat Jan Mrs. Salwa Ahsan Prof. Dr. Matiur Rehman Dr. Zulfiqar Khan Dean of Nursing School Head of Pharmacy Director Health System Specialist National University of Shifa International Hospital Directorate of Healthcare Quality WHO, Pakistan Medical Sciences Riphah International University

Prof. Dr. Zahid Bashir Prof. Dr. Saulat Siddiqui Prof. Dr. A. Majeed Chaudhry Ms. Muneera Johar Principal Medical Director Principal Head Of Nursing Shalamar Medical & Dental College, Lahore Fatima Memorial Hospital Lahore Medical & Dental College Ali Medical Centre, Islamabad

Mr. Zikria Saleem Ms. Mehtab Sikandar Khan Dr. Saima Aslam Maj. (R ) Surriya Estella Lecturer Pharmacy Practice Director Nursing Assistant Director HOD, Nursing Department University College of Pharmacy Max Health Hospital RIHIS CMH Lahore, Medical College University of Punjab

Ms. Umaima Muzammil Lt. (R ) Farhana T. Siddique Khalid Saeed Bukhari Member, Pakistan Society of Principal MMH Chairman Of Party Healthsystem Pharmacists Institute of Nursing US Pharmacopea Memon Medical Institute & Hospital

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3rd International Conference on Patient Safety 2018 3- 4 November 2018 CONFERENCE PROGRAM Welcome addresses Mr. Hassan Muhammad Khan – Chancellor, Riphah International University, Islamabad

Maj. Gen. (R) Dr. Abdul Khaliq Naveed HI M – Principal & Chief Executive Officer, CMH Lahore Medical College & Institute of Dentistry Thematic Keynote Prof. Dr. Paul Barach - Chairman, Int. Advisory Board, RIPHAH Institute of Healthcare Improvement & Safety,

Professor, Wayne State University

m Senior Advisor, Jefferson College of Population Health n a “Lahore Patient Prof. Dr. Anis Ahmad - 30 ssi o Safety Declaration” Vice Chancellor, Riphah International University, Islamabad

e S 10 : Lt. General Zahid Hamid, HI (M) - l - a

r Surgeon General, Pakistan Army Medical Corps m

g u Dr. Nausheen Hamid - u

a Federal Parliamentary Secretary, National Health Services 00 a

n Guests of I Major General Qamar ul Haq Noor 09 : Honor Director General Medical Services (Navy) Dr. Assad Hafeez Director General, Federal Ministry of Health Dr. Amjad Saqib - Founder, Akhuwat Foundation & Board Member, Punjab Healthcare Commission Dr. Muhammad Ajmal Khan - CEO, Punjab Healthcare Commission Vote of Thanks Dr. Zakiuddin Ahmed - Chairman, ICPS & Project Director, Riphah Institute of Healthcare Improvement and Safety 10:30 am - 11:00 am Networking Tea Break

Chairman: Lt. Gen (Retd.) Asif Sukhera - Former Surgeon General, Pakistan Army Medical Corps Co-Chairman: Mr. Johannes Theodorus Kedzierski - CEO, Aga Khan University Hospital Moderator: Mr. Haroon Qassim - Treasurer, Healthcare Quality And Safety Association of Pakistan & Managing Director, Pharmevo Private Ltd. 11:00 am - 11:20 am Prof. Dr. Seval Akgün - Professor Topic: “Hospital Accreditation and

pm n of Public Health and Medicine & Patient Safety in Turkey - o

15 Chief Quality Officer, Baskent Challenges & Opportunities” ss i e

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y Turkey r m a 11:20 am - 11:40 am Dr. Nor’Aishah Abu Bakar - Topic: “Overcoming Resistance to n e

l Head of Patient Safety Unit, Report Patient Safety Incident 00 a P Ministry of Health, Malaysia With Simplicity, Empowerment, 11 : and Leadership"

11:40 am - 12:00 noon Prof. Dr. Mondher Letaief - Topic: “Patient Safety Friendly Regional Advisor National Health Hospital Initiative “ Safety, World Health Organization (WHO) 18 Souvenir I November 3 - 4, 2018 I CMH, Lahore Medical College and Institute of Dentistry

12:00 pm - 12:15 pm Questions/ Answers

Topic: Integration of Patient Safety in Topic: Medication Safety the Undergraduate Curriculum Chairman: Lt. Gen (R) Azhar Rashid - Chairman: Dr. Sheikh Akhter Hussain - CEO, Drug Former Surgeon General, Pakistan Army & Regulatory Authority of Pakistan Principal, Islamic International Medical College Trust, Islamabad Co-Chairman: Prof. Dr. Khalid Masood Co-Chairman: Prof. Dr. Saulat Siddiqui, Gondal - Vice Chancellor, King Edward Medical Director, Fatima Memorial Hospital Medical University, Lahore & Senior Vice President, College of Physicians and Surgeons Pakistan Moderator: Dr. Saima Aslam - Assistant Moderator: Ms. Umaimah Muzammil - Director, Riphah Institute of Healthcare Member, Pakistan Society of Healthsystem Ph armacists

2 1 Improvement & Safety 0 0

n n Presentation: Prof.Dr. Matiur Rahman - Presentation: o o Director, Directorate of Healthcare Quality, Ms. Salwa Ahsan - Head of ss i ss i e e Riphah International University, Islamabad Pharmacy, Shifa Hospital Ltd., Islamabad S S

l l Ms. Mary Helen Pombo – (Video Recorded) ll e ll e Policy Felow, LHSN, WISH, Qatar a a r r Center for Health Policy, Institute of Global Health a a P P Innovation, Imperial College London

Panelists: Panelists:

pm 1. Dr. Ayesha S. Abdullah – 1. Mr. Zikria Saleem –

30 Vice Dean Department of Health Lecturer Pharmacy Practice, University College of Professions Education & Research, Pharmacy, University of Punjab 01 :

-

Peshawar Medical College 2. Prof. Dr. Jawed Akram – 2. Mr. Syed Jamshed Ahmed – p m Vice Chancellor, University of Health CEO, Pharmevo Private Ltd. 15 Sciences, Lahore

12 : 3. Prof. Dr. Zahid Bashir - 3. Mr. Khalid Saeed Bukhari – Principal, Shalamar Medical College Chief of Party, US Pharmacopia 4. Prof. Dr. A. Majeed Chaudhry, 4. Dr. Nor’Aishah Abu Bakar - Head of Patient Safety Principal, Lahore Medical & Dental College Unit, Ministry of Health, Malaysia

Parallel Session 03 Topic: Healthcare Quality Standards & Accreditation Chairman: Prof. Dr. S. Tipu Sultan - Chairman, Sindh Healthcare Commission Co-Chairman: Dr. Muhammad Ajmal Khan - CEO, Punjab Healthcare Commission Moderator: Mr. Asadullah Khan, Executive Director, Riphah International University Presentation: Dr. Minhaj A. Qidwai - COO, Sindh Healthcare Commission Panelists: 1. Prof. Dr. Seval Akgün - Professor of Public Health and Medicine & Chief Quality Officer, Baskent University Hospitals Network, Turkey 2. Prof. Dr. Paul Barach - Chairman,Int. Advisory Board, RIPHAH Institute of Healthcare Improvement & Safety, Professor, Wayne State University & Senior Advisor, Jefferson College of Population Health 3. Prof. Tony Brennan - Founder & CEO, Talisium, Australia 4. Mr. Johannes Theodorus Kedzierski - CEO, Aga Khan University Hospital

01:30 pm - 02:15 pm Lunch and Prayers Break

19 Souvenir I November 3 - 4, 2018 I CMH, Lahore Medical College and Institute of Dentistry

Panel Discussion Chairman: Dr. Assad Hafeez - DG, Co-Chairman: Moderator: Keynote Ministry of Health Services Academy B r i g . D r . Dr. Zakiuddin Speaker: Prof. Muhammad Ahmed - Dr.Nadeem Aleem - Chairman, ICPS & Qamar - Commandant, CMH Project Director, Executive Lahore Medical Riphah Institute of Director, National

College & Institute Healthcare Institute of

” of Dentistry Improvement and Cardiovascular w

o Safety Diseases H

, n

e Panelists

h 1.Prof. Dr. Seval Akgün - Professor 2. Prof. Dr. 3. Prof. Dr. Abdul 4. Dr. W pm

, of Public Health and Medicine & Chief Mondher Letaief - Bari Khan - CEO, Nor’Aishah Abu y 45 h Quality Officer, Baskent University Regional Advisor Indus Hospital Bakar - Head of W

03 : Hospitals Network,Turkey National Health

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Patient Safety -

y Safety, World t Unit, Ministry of e Health Organization f p m

a Health, Malaysia

S (WHO)

15 t n 02 : e 5 - Medical Director, 7. 8. i . Dr. Bashir Hanif 6. Prof. Dr. Paul Johannes Dr. Zulfiqar t

a Tabba Heart Institute, Karachi Barach - Theodorus -HealthKhan System P Chairman,Int.Adviso Kedzierski - CEO,

“ Specialist,

: ry Board, Aga Khan

c WHO, Pakistan RIPHAH Institute of University, Karachi p i Office o Healthcare T Improvement & Safety, Professor, Wayne State University & Senior Advisor, Jefferson College of

Population Health

Closing Session

03:45 pm - 04:15 pm Announcement of Winners of the Patient Safety Poster Competition The way forward - Prof. Dr. Paul Barach - Chairman, International Advisory Board, RIHIS & Clinical Professor, Wayne State University, USA

20 21 Souvenir I November 3 - 4, 2018 I CMH, Lahore Medical College and Institute of Dentistry

GLIMPSES OF 1st ICPS-2016

22 23 Souvenir I November 3 - 4, 2018 I CMH, Lahore Medical College and Institute of Dentistry

GLIMPSES OF 2nd ICPS-2017

24 Souvenir I November 3 - 4, 2018 I CMH, Lahore Medical College and Institute of Dentistry

FOUNDING BOARD MEMBERS

Chairman HQSAP Vice Chairman HQSAP President HQSAP Hassan Muhammad Khan Prof. Dr. Abdul Bari Khan Dr. Zakiuddin Ahmed Chancellor CEO Project Director, RIHIS Riphah International University Indus Hospital Riphah International University

Treasurer HQSAP Secretary HQSAP Vice President HQSAP Mr. Haroon Qassim Dr. Bashir Hanif Dr. Farhan Essa Abdullah Trustee Medical Director CEO Memon Medical Institute Tabba Heart Institute Dr. Essa’s Laboratory

Press Secretary HQSAP Ms. Umaima Muzammil Member, Pakistan Society of Healthsystem Pharmacists

25 26 27 RIHIS aims to develop a Hospital Quality & Patient Safety Program (HQPSP) that focuses on building a quality and safety working group to support teams to manage the quality and safety challenges in their hospital.

Accreditation and Certification Research Capacity Clinical Building Audits Partnerships & Collaborations

Research Education Public Policy and Training and Advocacy Intervention & Monitoring Services

28 Healthcare Quality and Patient Safety Program

Building a Quality and Safety Working Group to support hospital teams to manage quality and safety challenges in the hospital. The program includes: Capacity Building Workshops Audits Research Intervention and Monitoring Accreditation and Certification

Dr. Saima Aslam Assistant Director Riphah Institute of Healthcare Improvement and Safety MBBS, MD, CPHQ, (USA), CPPS, CCRP

29 Hosted By:

INSTITUTE OF HEALTHCARE IMPROVEMENT & SAFETY

Exclusive Supporter: Sponsor:

Strategic Partners

RAKCODS Medical Centre

Conference Secretariat 2018 Riphah Institute of Healthcare Improvement & Safety Ground floor, 4-Evacuee Trust Complex Agha Khan Road Near Marriott Hotel F-5/1 Islamabad Ph: (051) 8438376 Email: [email protected] | www.icps.riphah.edu.pk