DOCSLIB.ORG

Benchmarking Highlights

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Benchmarking Highlights Finance Committee - benchmarking highlights July, 2016 CONFIDENTIAL AND PROPRIETARY SAFETY: RAIL Although safety performance has declined in 2015, Metrorail has better performance than peers on multiple measures for the last 3 years overall Safety and security incidents January 2013-August 2015 Collisions, derailments, and fires Security incidents Injuries and fatalities, excl. suicides Events per 1B unlinked passenger trips Events per 1B unlinked passenger trips Number per 1B unlinked passenger trips MTA 31 MTA 70 MTA 11 75 86 WMATA 32 MBTA 107 MBTA 13 79 92 BART 35 WMATA 141 BART 23 121 144 MBTA 39 BART 156 WMATA 8 244 252 SEPTA 67 CTA 322 CTA 21 464 485 CTA 69 SEPTA 543 SEPTA 26 517 543 Fatalities Injuries Ø 45 Ø 223 Ø 267 WMATA 5 / 6 3 / 6 5 / 6 6 / 6 2015 rank SOURCE: NTD 2 SAFETY: BUS Metrobus has more safety and security incidents and more injuries than peer bus agencies Safety and security incidents January 2013-August 2015 Collisions and fires Security incidents Injuries and fatalities, excl. suicides Events per 10B unlinked passenger trips Events per 10B unlinked passenger trips Number per 10B unlinked passenger trips MTA 2.2 King County 0.1 King County 0.2 5.0 5.2 LACMTA 3.5 NJ Transit 0.3 MTA 0.1 6.4 6.5 King County 4.2 MTA 0.4 LACMTA 0.1 7.4 7.5 MBTA 7.5 Denver 0.9 MBTA 0.2 13.0 13.2 CTA 7.9 LACMTA 1.3 CTA 0.1 18.5 18.6 NJ Transit 10.8 MBTA 1.5 Denver 0.6 18.4 19.0 WMATA 10.9 SEPTA 2.3 WMATA 0.1 23.9 23.9 SEPTA 12.1 CTA 2.7 NJ Transit 0.2 23.8 24.0 Denver 14.4 WMATA 2.8 SEPTA 0.1 26.5 26.7 Fatalities Injuries Ø 8.2 Ø 1.4 Ø 16 SOURCE: NTD 3 SERVICE RELIABILITY: 2A. RAILCAR AVAILABILITY Railcar availability historically lagged peers, and has fallen significantly further behind since April, partially but not only due to parts shortage Fleet availability Insights ▪ WMATA made service before Availability was slightly behind WMATA availability has Silver Line, but had a slightly peers declined significantly this WMATA railcars out-of- higher spare ratio than peers Vehicles operating in max. service / year service by cause ▪ The number of cars available vehicles available in max. service, Cars released for service, Share of out-of-service has since fallen, even as 2014, percent 2015 cars on 12/7/15, percent service requirements increased January 956 Planned 9 MTA1 82 inspection / – Minimum car requirement February 923 engineering was met only 10 out of 64 weekdays in Q3 81 CTA March 941 Awaiting parts 36 ▪ A significant problem is that 76 cars are out of service awaiting April 958 critical parts, in part due to BART 81 challenges procuring the items May 934 – Should be <10% (no stock June 884 and in-transit items) WMATA 79 – Immediate situation being July 892 addressed, 22 cars expected Under repair 55 back in service by January MBTA 78 August 895 31 September 926 – Root cause of parts shortage merits attention SEPTA 78 October 918 ▪ But another 118 cars are out- of-service due to repairs. Reducing unplanned repairs Ø 80 Target: 9542 could improve availability 1 Due to a data discrepancy in the NTD data, 2014 active vehicles used for MTA (excl. Staten Island Rail) 2 In October only 922 cars were required for service because Orange/Blue headways were extended in response to the car problems, but the plan is to return to 6 minute headways in January SOURCE: NTD; Vital Signs; WMATA Maintenance and Material Management System 4 SERVICE RELIABILITY: 2C. RAIL MAINTENANCE COST WMATA spends more than peers on rail maintenance, but less on rail ops Rail maintenance cost efficiency Rail operations efficiency Insights Rail vehicle and non-vehicle ▪ WMATA is ~30% maintenance spend per Rail vehicle operations higher than peer revenue mile Average fleet age spend per revenue mile average on rail 2014 Years, as of 2014 2014 maintenance cost ▪ Fleet age does BART 3.16 17 CTA 3.22 not fully explain the gap CTA 3.35 16 BART 3.69 – MBTA spends less with an older fleet SEPTA 4.28 22 WMATA 4.36 ▪ Reducing the gap on maintenance MBTA 5.82 26 SEPTA 5.36 spend between current state and peer average by MTA 6.43 21 MBTA 5.75 half would save ~$80M annually WMATA 7.14 24 MTA 6.51 ▪ Rail operations cost slightly below peers Ø 5.03 Ø 21 Ø 5 SOURCE: NTD 5 SERVICE RELIABILITY: 5A. BUS MAINTENANCE WMATA’s bus failure rate and maintenance spend are in line with or slightly ahead of peers, which may be partly due to a relatively young fleet Bus failures Bus maintenance costs Total vehicle system failures per Average $ spent per / revenue Bus fleet age 100,000 miles traveled, 20141 mile, 20141,3 Years as of 20141 Denver 5 Denver 2.43 NJ Transit 7 MBTA 7 NJ Transit 2.67 WMATA 8 NJ Transit 11 King County 3.10 CTA 8 WMATA 12 CTA 3.15 King County 8 MTA2 17 WMATA 3.41 MTA2 8 SEPTA 19 LACMTA 3.47 Denver 9 LACMTA 26 SEPTA 4.08 LACMTA 9 CTA 30 MBTA 4.83 SEPTA 10 King County 33 MTA2 7.54 MBTA 10 Ø 18 Ø 3.85 Ø 9 1 Excludes Commuter Bus 2 Combines NYCT Bus and MTA Bus 3 Calculated as sum of all vehicle and non-vehicle bus maintenance cost divided by bus vehicle revenue SOURCE: NTD 6 SERVICE RELIABILITY: 6AII. CAPITAL PEER SYSTEM COMPARISON WMATA spends 24% less capital on rail per revenue mile compared to its major US transit peers; on bus, WMATA is the highest Benchmarking Observations Average rail capital deployment 2003-2013 ▪ WMATA may be undercapitalizing its $ capital spend per revenue mile rail system - normalizing for system Average of peers 7.07 size, as measured by revenue mile, WMATA’s rail spend is significantly below peers for the period 2003-13 WMATA 5.11 (24% below peer average) CTA 5.38 MARTA 6.47 ▪ The situation would have been better MTA (NY) 7.39 but still below average if WMATA MBTA 7.43 would have spent its entire budget SEPTA 8.70 (spend would be $5.94, still below peer average of $7.07) -24% ▪ On the other hand, bus spending exceeds peers (WMATA spends the Average bus capital deployment 2003-2013 most of any major national peers). This $ capital spend per revenue mile is driven by the recent investments in Average of peers 2.22 fleet – Bus replacement was the largest MARTA 1.74 item of WMATA capital spend in FY SEPTA 1.84 2012 ($110M) and the second CTA 2.14 largest in FY 2013 ($70M) MTA 2.49 MBTA 2.90 WMATA 3.40 +55% SOURCE: NTD database on capital spend and vehicle revenue miles, 2003-2013 7 FISCAL SUSTAINABILITY: 1. OPERATING DEFICIT WMATA’s operating deficit is growing and farebox recovery declining as expense growth outpaces revenue growth Operational deficit and farebox recovery1 Insights Expense & revenue, $M by FY CAGR, % If revenue and expense continue on current trends: 2,500 FY11-15 2,000 Expense 4.0 ▪ WMATA’s operating deficit will continue to grow to $1.1B in FY20 1,500 ▪ By CY20, WMATA’s farebox recovery 1,000 Revenue 2.8 would be the lowest among 500 comparable peers’ if peer ratios Actual Projected remain the same 0 2011 12 13 14 15 16 17 18 19 2020 Farebox recovery ratio2, % by CY CAGR, % Other agency projections are flat growth from CY14 CY11-14 % 60 Benchmarking CY14 Recovery ratio, 55 System % 50 47 47 48 MTA 45 45 MTA NYCT 49 45 44 43 CTA 42 41 40 WMATA -1.4 WMATA 45 40 MBTA Actual Projected CTA 44 0 CY 2011 12 13 14 15 16 17 18 19 2020 MBTA 40 1 Excluding silver line expansion, which will grow the deficit 2 Farebox recovery ratio = total fare revenue / total operating expense SOURCE: WMATA 2011-YTD 2016 budget data; NTD 2014 8 FISCAL SUSTAINABILITY 2. FARE REVENUE The decline in rail annual passenger trips has limited revenue growth but has been mitigated by fare increases CAGR, Revenue decomposition FY11-15 % Insights Revenue1, $M ▪ Due to the decline in annual rail trips since FY12, WMATA lost ~$44M in rail 899 807 810 854 861 fare revenues in FY15 Farebox revenue 2.5 707 711 753 742 782 ▪ Growth in annual bus trips and bus Non-farebox revenue realized fare has led to a ~3% p.a. 4.2 99 99 101 119 117 growth in bus fare revenue 2011 12 13 14 2015 CAGR, CAGR, Rail FY11-15 % Bus FY11-15 % 627 146 Fare 141 606 593 139 Benchmarking Revenue, 571 569 131 134 $M 2.3 2.6 WMATA rail service includes commuter rail- type service and fares 134 Rail 287 288 132 132 133 UPT, fare/pass. Bus fare/pass. 274 269 Trips, K 267 -1.6 125 1.5 System mile mile WMATA 0.39 0.34 Realized 2.33 1.10 2.21 2.22 1.05 CTA 0.20 0.43 fare2, 1.05 1.05 1.99 1.98 1.02 $/Trip 4.0 1.1 MTA 0.28 0.54 FY 201112 13 142015 201112 13 142015 MBTA 0.33 0.29 1 Farebox revenue includes “passenger” revenue; non-farebox revenue includes “passenger-other” revenue and “non-farebox revenue” from payroll data 2 Realized fare = fare revenue / annual ridership SOURCE: WMATA FY2011-YTD 2016 budget data; NTD 2014, OMBS actuals FY2012-2015; NTD FY 2012 – 15 9 FISCAL SUSTAINABILITY 3.
Load more

Recommended publications
  • A Guide to Paratransit Services
    A Guide to Paratransit Services Welcome to DART Mobility Management Services, where it’s our pleasure to serve you! While reading through the pages of this guide, you will get a basic understanding of Paratransit service, what it is, and how it will work for you. Our desire is to provide independence for riders just like those who use DART’s fixed route buses and trains, but are unable to do so. Thank you for giving us the opportunity to provide you with a 5 Star Customer Experience as well as being your transportation provider now and into the future! WHAT IS DART PARATRANSIT SERVICE? DART Paratransit Service is an origin to destination, curb-to-curb, public transportation service for people with disabilities who are unable to use DART fixed route buses or trains. We provide reasonable modification of policy and practice upon request to ensure that our transportation services are accessible to people with disabilities. Paratransit is a shared-ride service operated with modern, accessible vehicles. DART Paratransit also offers a feeder service, for those individuals who can take Paratransit to the nearest bus or rail terminal, and continue to their destination by bus or rail. Feeder service must be taken to the nearest practical bus or rail terminal that will get you to your final destination. For those riders who can use feeder service, the fare is just $0.75 for each one way trip versus $3.00 on a regular Paratransit trip. DART also offers free travel training, along with travel ambassadors, to persons with disabilities who are capable of riding accessible bus and rail services.
    [Show full text]
  • Reduced Cost Metro Transportation for People with Disabilities
    REDUCED COST AND FREE METRO TRANSPORTATION PROGRAMS FOR PEOPLE WITH DISABILITIES Individual Day Supports are tailored services and supports that are provided to a person or a small group of no more than two (2) people, in the community. This service lends very well to the use of public transportation and associated travel training, allowing for active learning while exploring the community and its resources. While the set rate includes funding for transportation, it is important to be resourceful when possible, using available discount programs to make your funds go further. METRO TRANSIT ACCESSIBILITY CENTER The Metro Transit Accessibility Center (202)962-2700 located at Metro headquarters, 600 Fifth Street NW, Washington, DC 20001, offers the following services to people with disabilities: Information and application materials for the Reduced Fare (half fare) program for Metrobus and Metrorail Information and application materials for the MetroAccess paratransit service Consultations and functional assessments to determine eligibility for MetroAccess paratransit service Replacement ID cards for MetroAccess customers Support (by phone) for resetting your MetroAccess EZ-Pay or InstantAccess password The Transit Accessibility Center office hours are 8 a.m. to 4 p.m. weekdays, with the exception of Tuesdays with hours from 8 a.m. - 2:30 p.m. REDUCED FAIR PROGRAM Metro offers reduced fare for people with disabilities who require accessibility features to use public transportation and who have a valid Metro Disability ID. The Metro Disability ID card offers a discount of half the peak fare on Metrorail, and a reduced fare of for 90¢ cash, or 80¢ paying with a SmarTrip® card on regular Metrobus routes, and a discounted fare on other participating bus service providers.
    [Show full text]
  • Transportation Committee
    San Diego Association of Governments TRANSPORTATION COMMITTEE June 4, 2004 AGENDA ITEM NO.: 1 Action Requested: APPROVE TRANSPORTATION COMMITTEE DISCUSSION AND ACTIONS Meeting of May 21, 2004 The meeting of the Transportation Committee was called to order by Chair Joe Kellejian (North County Coastal) at 9:10 a.m. See the attached attendance sheet for Transportation Committee member attendance. 1. APPROVAL OF MEETING MINUTES Action: Upon a motion by Councilmember Madaffer (City of San Diego) and a second by Mayor Pro Tem Monroe (South Bay), the Transportation Committee approved the minutes from the May 7, 2004, meeting. Motion Carried. 2. PUBLIC COMMENTS/COMMUNICATIONS/MEMBER COMMENTS None. Chairman Kellejian indicated that due to time constraints, the Committee will now discuss item #6 - Transit Operator Preliminary FY 2005 Budgets and Five-Year Projections. 6. TRANSIT OPERATOR PRELIMINARY FY 2005 BUDGETS AND FIVE-YEAR PROJECTIONS (RECOMMEND As part of SANDAG’s expanded role in the development of transit operator budgets, a series of budget items relating to transit operations has been scheduled through June. In February, the Transportation Committee approved the FY 2005 transit operator guiding principles and objectives, in March the transit operator revenue estimates were approved, and information was provided in April on FY 2004 year-end projections as well as the five- year preliminary projections. This month’s report presents the transit operator preliminary FY 2005 budgets. Staff introduced Paul Jablonski, Chief Executive Officer (CEO) of the Metropolitan Transit System (MTS), who will discuss MTS’ FY 2005 Budget along with Karen King, Executive Director of the North San Diego County Transit Development Board (NCTD), who will discuss NCTD’s FY 2005 Budget.
    [Show full text]
  • Public Cycle Sharing Systems a Planning Toolkit for Indian Cities
    Ministry of Urban Development Government of India Public cycle sharing systems A planning toolkit for Indian cities National Public Bicycle Scheme December 2012 ii Public cycle sharing systems: A planning toolkit for Indian cities Contents Foreword / 1 What is cycle sharing? / 2 Project prerequisites / 4 Institutional roles and responsibilities / 6 Coverage area / 8 Stations / 10 The cycle / 14 Operational systems: designing for the user / 16 Outreach & marketing / 22 Financial analysis / 24 Cycle sharing planning process / 26 Frequently asked questions / 28 Appendix 1. Supporting infrastructure / 30 Appendix 2. Capital cost components / 32 iv Public cycle sharing systems: A planning toolkit for Indian cities Foreword The Ministry of Urban Development is committed to helping cities develop high quality transport systems that offer sustainable mobility options for their residents. These systems should reflect the spirit of India’s National Urban Transport Policy, which emphasises the importance of moving people, not vehicles. Public cycle sharing can play a key role in improving last-mile connectivity as well as modal share of cycling besides raising the image of cycling in Indian cities. Cycling is green and healthy, and it reduces the burden on our strained road networks. The public bicycling schemes that are popular in western countries are a relatively new concept in India. In the last few years, several Indian cities have shown interest with setting up such systems. The Ministry of Urban Development recognises that non-motorised modes of transport, like cycling, are an important part of making urban transport more sustainable. To launch the National Public Bicycle Scheme and to build capacity for the implementation and operation of cycle sharing systems, the first consultation meeting held last year received overwhelming support and commendation.
    [Show full text]
  • ADA Paratransit Riders Guide August 2016
    SACRAMENTO REGIONAL TRANSIT DISTRICT AMERICANS WITH DISABILITIES ACT (ADA) RIDER'S GUIDE WELCOME ADA paratransit service is door-to-door, shared-ride transportation for individuals who are unable to use the Sacramento Regional Transit District's (RT) bus and light rail system (also referred to as fixed-route), either all of the time or some of the time, because of a disabling condition. This guide is designed to help you understand Americans with Disabilities (ADA) paratransit service and your responsibilities while using it. GENERAL INFORMATION The Americans with Disabilities Act (ADA) of 1990 requires all public transportation agencies like RT to provide specialized transportation that is comparable to the public transit bus service for individuals who are unable, due to a disability, ride fixed-route public transit. Service is available on a pre-arranged basis for any trip purpose within RT’s designated service area. If you feel that you may be eligible for ADA paratransit service, you must apply through RT’s Accessible Services department and be found eligible for the service according to ADA guidelines. Accessible Formats This ADA service Rider's Guide is available in large print, Braille, Spanish and on CD and audio tape, by calling 916-557-4685 or TDD 916-557-4686 (for hearing impaired). It is also available online at www.sacrt.com. Recertification of Eligibility RT recertifies registered clients every three to five years. A person’s ADA paratransit eligibility letter will indicate his/her ADA paratransit service eligibility expiration date. ADA Paratransit Service for Visitors A "Visitor" is an individual with a disability who does not reside in RT’s service area.
    [Show full text]
  • Mobility Center Getting Started
    Valley Metro Mobility Center Getting Started The Mobility Center is a state-of-the-art some practice using transit in a safe 1. To apply for ADA Paratransit/Dial-a-Ride When Will You Be Notified Regarding Location: multifunctional facility that simulates and controlled setting. For Valley Metro, service, call 602.716.2100. Your Eligibility? Valley Metro the look and feel of the Valley’s public the transit environment provides an 2. Request an ADA Paratransit application. You will receive an ADA Paratransit Van Buren St transit system. The Center provides opportunity for us to accurately evaluate eligibility determination letter within ADA Paratransit/Dial-a-Ride eligibility whether our buses and trains can 3. Complete the application. Then call 21 calendar days of your assessment. Mobility Center assessments and a Travel Training accommodate the specific needs of each 602.716.2100 to schedule an appointment FOR THOSE WITH ALTERNATIVE program for people with disabilities. customer who applies for ADA Paratransit for an in-person assessment. How Should You Travel to the TRANSPORTATION NEEDS Mobility Center? and to determine whether travel training Drop-off area Visitor parking What Should You Expect on the Day of on ground level Customers can take a “transit walk” might be a viable option. The Mobility Center is located in central Your In-Person Assessment? 48th St Phoenix with convenient access to 44th St through a simulated streetscape in an You will meet with a transit evaluator who indoor environment, which includes The Center provides
    [Show full text]
  • Support Material Agenda Item No. 6
    Support Material Agenda Item No. 6 Transit Committee Meeting March 12, 2020 9:00 AM Location: San Bernardino County Transportation Authority First Floor Lobby Board Room Santa Fe Depot, 1170 W. 3rd Street San Bernardino, CA 92410 DISCUSSION ITEMS Transit 6. San Bernardino County Transportation Authority and Omnitrans Consolidation Study and Innovative Transit Review of the Metro-Valley That the Transit Committee recommend the Board, acting as the San Bernardino County Transportation Authority: A. Receive and file an update on the Consolidation Study and Innovative Transit Review of the Metro-Valley. B. Approve a Budget Amendment to the Fiscal Year 2019/2020 budget to transfer State Transit Assistance Rail funds from Task No. 0309 - Transit Operator Support to Task No. 0425 - Special Projects and Strategic Initiatives, in the amount of $400,000. Attached you will find Task 1.3: Performance Review Report and Task 1.2: Agency Functional Assessment Report, provided separately for your review. SAN BERNARDINO COUNTY TRANSPORTATION AUTHORITY CONSOLIDATION STUDY AND INNOVATIVE TRANSIT REVIEW TASK 1.3: PERFORMANCE REVIEW FINAL – February 25, 2020 WSP USA 862 E. HOSPITALITY LANE, SUITE 350 SAN BERNARDINO, CA 92408 TEL.: +1 909-888-1106 WSP.COM Page Intentionally Left Blank San Bernardino County Transportation Authority Consolidation Study and Innovative Transit Review Task 1.3 — Performance Review February 25, 2020 Prepared for: SBCTA Prepared by: WSP USA QUALITY CONTROL Name Date (M/D/Y) Preparation Tom L./ Luke Y. 01/11/2020 Technical Review Billy H. 01/13/2020 Quality Review Billy H. 01/13/2020 Backcheck & Revision Tom L./ Luke Y. 01/13/2020 Approval for Release Billy H.
    [Show full text]
  • Winston-Salem Transit Authority Paratransit Compliance Review Final Report February 2016 Federal Transit Administration
    Winston-Salem Transit Authority Paratransit Compliance Review Final Report February 2016 Federal Transit Administration U.S. Department of Transportation Federal Transit Administration FTA ADA Paratransit Compliance Review: Winston-Salem Transit Authority (WSTA) February 2016 This page has been intentionally left blank to facilitate duplex printing FTA ADA Paratransit Compliance Review: Winston-Salem Transit Authority (WSTA) February 2016 Table of Contents Executive Summary ...................................................................................................................................... 1 1 General Information ................................................................................................................................. 3 2 Jurisdiction and Authorities ..................................................................................................................... 5 3 Purpose and Objectives ............................................................................................................................ 7 3.1 Purpose ............................................................................................................................................ 7 3.2 Objectives ........................................................................................................................................ 7 4 Introduction to WSTA ............................................................................................................................. 9 4.1 Introduction to Complementary
    [Show full text]
  • Equity and Shared Mobility Services Working with the Private Sector to Meet Equity Objectives Acknowledgements November 2019
    Equity and Shared Mobility Services Working with the Private Sector to Meet Equity Objectives Acknowledgements November 2019 SUMC expresses appreciation to interviewees from the following organizations: Chicago Department of Transportation, District of Columbia, Center for Community Transportation (Ithaca Carshare), Ridecell, Pinellas Suncoast Transit Authority, Capital Metro, Zipcar, Kansas City Area Transportation Authority, and HourCar. Sarah Jo Peterson, 23 Urban Strategies, LLC, led the research for SUMC, which also included researchers Brian Holland, Erin Evenhouse, and Peter Lauer, under the direction of Ellen Partridge and Sharon Feigon. The paper was edited by Leslie Gray. © 2019 Shared-Use Mobility Center. All Rights Reserved. Shared-Use Mobility Center Chicago, IL 312.448.8083 Los Angeles, CA 818.489.8651 www.sharedusemobilitycenter.org Contents Executive Summary 01 Introduction 06 Equity in Shared Mobility Services: What Is It? 07 Types of Equity Initiatives and Programs 08 Equity Analysis across Multiple Dimensions 08 Understanding Public-Private Partnerships 12 Best Practices for Public-Private Partnerships 13 Opportunities to Meet Equity Objectives: 15 Vehicle Sharing Permitting and Partnerships 16 Concerns for Low-Income Communities 18 Focus on Bikeshare: Activists Organize to Advance Equity 20 Case Example 21 Focus on Carshare: Model Programs for Low-Income Drivers 26 Case Example 27 Vehicle Sharing as Part of a Multimodal Lifestyle 29 Opportunities to Meet Equity Objectives: 30 Sharing the Ride The Public Sector’s Role:
    [Show full text]
  • ADA NEWS with Pace Suburban Bus
    MARCH 2021 CHICAGO ADA NEWS with Pace Suburban Bus Improvements to real-time information systems are already close to implementation, with Trapeze upgrades and Ventra integration coming along on schedule. Thanks to the state legislators who made this funding possible. Using Ventra on ADA Paratransit You are not required to use this payment option. Cash and tickets are still accepted. Unlike using Ventra to pay for fixed route transit rides, paratransit customers don’t tap their Ventra You Must Wear A Mask on Pace Buses and at Card when boarding. You can pay for your ADA Pace Facilities—It’s the Law! Paratransit trips at the time of booking with these The TSA issued a security directive effective easy steps: February 1, 2021. This directive was issued to implement the requirements of an executive • Make sure you have at least $3.25 (per ride) in order issued on January 21, 2021, and to your Ventra account. enforce the requirements of a CDC order • When calling to make your reservation, tell the mandating masks. reservationist you want to pay with your Ventra account. The TSA’s new security directive states that riders • If you select this method of payment, the $3.25 must wear a mask over the mouth and nose when will be deducted from your account at that time. boarding, alighting, or traveling on a bus and when (Note that $6.50 will be deducted if you book a at a transportation center. Children under the age round trip.) of 2 and people with disabilities who cannot wear a mask are exempted.
    [Show full text]
  • ISSUE BRIEF: Transportation
    Age & Disability Friendly SF Task Force Issue Brief: August 2017 ISSUE BRIEF: Transportation DOMAIN OVERVIEW: The Transportation domain covers the infrastructure, equipment, and services for all means of urban transportation, with a focus on transportation services and policies specifically related to people with disabilities and seniors. Transportation represents a broad range of mobility options, including public and private options, drivers, pedestrians, Paratransit ridership, and bicyclists - all of whom cross paths daily. Relevant programs and policies may include the Vision Zero pedestrian safety efforts, improving and expanding accessible modes of transportation, bike lane design, and bus shelters. SUMMARY: Ensuring that public transportation is available for all has been, and continues to be, a priority for San Francisco. The city’s transportation system has a direct impact on all other domain areas; an efficient, affordable, and accessible transportation supports the ability of seniors and adults with disabilities to travel to work, attend medical appointments, and participate more broadly in the community. San Francisco has many transportation benefits, including: consistently rated as one of the most walkable US cities; free Muni service for low and moderate-income seniors, people with disabilities and youth; and a transit stop at least every quarter mile in San Francisco. However, the city also faces challenges, such as the hilly geography that can be challenging for seniors and those with disabilities, the need for accessibility upgrades in older transit stations, and, with a highly utilized public transportation system, overcrowding and older vehicles that are not as reliable and may break down. ISSUE BRIEF SECTIONS: I. Age & Disability Friendly Goals.
    [Show full text]
  • ADA PARATRANSIT SERVICE Eligibility Information Sheet
    ADA PARATRANSIT SERVICE Eligibility Information Sheet What is the ADA (Americans with Disabilities Act)? The American with Disabilities Act (ADA) is a civil rights law. The intent of the ADA is to remove barriers that have prevented people with disabilities from fully participating in life. Under the ADA, Go West buses are to be the primary means of public transportation for everyone, including people with disabilities. The Americans with Disabilities Act (ADA) requires that complimentary paratransit (curb-to-curb) service be available to persons who, because of a disability, are unable to use the regular bus system. McDonough County Public Transportation (MCPT) either operates or provides funding to operate this service in Macomb. Service Boundaries The service boundaries for complimentary paratransit services provided by McDonough County Public Transportation in conjunction with Go West Transit are the municipal boundaries of the city of Macomb. Eligibility Eligibility for paratransit service is based upon a person’s functional inability to use regular Go West bus service. Three categories of persons who are eligible for paratransit are established by the ADA. Category 1 Any person who is unable, because of a disability, to independently board, ride, and/or disembark from a lift equipped bus. This includes persons who are unable to “navigate” Go West’s system without the assistance of another person. Category 2 Any person with a disability who is able to use a lift or ramp equipped bus, but for whom any desired trip cannot be made because the fixed route he/she wants to ride is not operated by a lift equipped bus.
    [Show full text]