Care Services Directory
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2015/16 Kent Care Services Directory > Home support > Specialist care > Care homes > Useful contacts The independent guide to choosing and paying for care in association with www.carechoices.co.uk AAshwoodshwood Healthcare Ashwood Healthcare FolkestoneFolkestone Dedicated to Quality Care At Ashwood Healthcare we are committed to providing quality care where we enable our residents to feel valued and loved with all the dignity they deserve, within a homely environment. Members of KCC Preferred Provider The Grange Care Homeme The Grange and Cumbria House Care Homes provide quality services and individual care to make our residents feel as much at home as possible. We offer modern standards of care and comforts whilst still preserving a very traditional and homely atmosphere. Cumbria House Care Home “We are sure that your stay at Our Homes will be a happy one” Come and Visit Us or TeleTelephonepho for a Brochure The Grange Care Home Cumbria House Care Homee Tel: 01303 252 394 Tel: 01303 254 0199 22 Cornwallis Avenue 84–86 Shorncliffe Road,, Folkestone, Kent CT19 5JB Folkestone, Kent CT20 2PGG [email protected] [email protected] www.ashwoodhealthcare.co.uk Design by www.mezzanineone.co.uk Contents Introduction 5 How to use this Directory Care and support is changing for the better 10 A message from Kent County Council Kent Independent Care Association 10 Helping to shape health and social care Where do I start? 11 First steps and assessment Helping you stay independent 13 Local services, information and support Making life easier in your home 16 Solutions, equipment and aids to help Services for carers 20 Paying for residential care 57 Assessment, benefits and guidance Understanding the system Care in your own home 23 Important information 60 How it can help Further help and information Living with dementia at home 24 Residential care providers 64 Family support, respite and services Comprehensive listings by region Paying for care in your home 29 Useful contacts 125 Understanding your options Index 129 Home care providers 31 A comprehensive list of local agencies Essential checklists Housing with care 46 Home care 27 The different models available Care homes 52 Residential dementia care 56 Specialist services 47 Disability care, end of life care and advocacy To obtain extra copies of this Directory, free of charge, call Care Choices on 01223 207770. Care homes 51 Types of homes and activities explained All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Dementia in care homes 54 Quality Commission (CQC) and Care Choices Ltd cannot be held Best practice care and support liable for any errors or omissions. This Directory is available electronically at www.carechoices.co.uk where there Alternative formats is a Browsealoud option for those requiring the information in spoken word. Visit www.carechoices.co.uk for further assistance with your search for care 3 UPTON HOUSE DEMENTIA - ALZHEIMER’s - EMI CARE Upton House is a large Georgian house set in secure gardens and grounds on the outskirts of Sandwich in the pretty village of Worth. The reputation that Upton enjoys is a reflection on the dedication, ability and professionalism of our well motivated and highly trained staff. • Established and run by the same family for over 30 years • Spacious accommodation for only 20 people with dementia • Music therapy, art sessions, gardening, reminiscence and Poets Corner are some of the activities available For further information or advice please contact Chris Stewart or Kim Phillips Tel: 01304 612365 Mobile: 07710 805555 Email: [email protected] Web: www.upton-house.co.uk Upton House, Worth, Sandwich, Kent CT14 0BA Introduction Support or care to remain living in your own home may suit your circumstances. What you can do to make life easier at home, what is available and how you can access it are explained on pages 16 to 20. A list of local home care providers begins on page 31. Useful checklists featuring questions to ask providers are included too. The home care checklist is on page 27, another addressing care homes is on page 52 while one covering residential dementia care is on page 56. Welcome to the first edition of the independent Comprehensive lists of care homes and care Kent Care Services Directory, which contains homes with nursing in Kent start on page 64. information for adults looking for care or support within the county. Important information about care decisions, including finding care in another county, making Staying as independent as possible is important a comment or complaint about a service and to everybody. This Directory contains information how solicitors can help you starts on page 60. about the care and support services available to UPTON HOUSE enable you to do this when remaining at home, DEMENTIA - ALZHEIMER’s - EMI CARE moving into housing with care when you need to, As Publisher of this Directory, Care Choices’ or within a care home or care home with nursing website: www.carechoices.co.uk allows environment. you to search by postcode or region for care homes, care homes with nursing and home Upton House is a large Georgian house set in secure gardens and Your first step to accessing services is to arrange care providers that meet your requirements grounds on the outskirts of Sandwich in the pretty village of Worth. an assessment with Kent County Council across the country. Your search can then be to establish your specific needs. This is an saved and emailed to others. opportunity to talk about your situation and care The reputation that Upton enjoys is a reflection on the dedication, ability and professionalism of our needs. It is discussed on page 11. You can also view an electronic version of this well motivated and highly trained staff. Directory on the site and have it read to you With your permission, the assessment may also by using the ‘Browsealoud’ function. Further consider your financial situation. The care and • Established and run by the same help and information from this Directory’s financial assessments will lead to determining free helpline can be accessed by calling family for over 30 years your specific needs and whether you are eligible 0800 389 2077. for any financial contribution from the Council • Spacious accommodation for only 20 towards the cost of your care and support. Whatever your care needs, this Directory, our people with dementia helpline and website will be able to point you If eligible for a financial contribution, you may be in the best direction, however you would like • Music therapy, art sessions, gardening, offered a direct payment, which gives you more care information presented. freedom to decide how your support is provided, reminiscence and Poets Corner are by whom and when. Often called personalisation, some of the activities available this model of social care puts you at the centre of the process and is discussed on page 11. For further information or advice please contact Chris Stewart or Kim Phillips Alternatively, your financial circumstances may mean you are classed as a ‘self-funder’, with the Tel: 01304 612365 Mobile: 07710 805555 means to pay for your care. This is discussed on Email: [email protected] Web: www.upton-house.co.uk page 29 for those paying for care at home and 57 for those paying for residential care. Upton House, Worth, Sandwich, Kent CT14 0BA Visit www.carechoices.co.uk for further assistance with your search for care 5 Romford Road Pembury HAZELDENE HOUSE Tunbridge Wells Nursing Home & Care Suites Kent TN2 4AY Relationship Centred Care™ A development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups • Social Programme There are separate units for physical As part of our Relationship Centred Care frailty and dementia so that people ethos, we work with residents and their can live together in socially compatible families to document their life stories. groups. This forms the base for a tailored programme of activities and social • Staffing interaction with families and friends. All staff are direct employees and have specialist care training, thus ensuring • Specialist Equipment continuity of care and facilitating a Alternating pressure mattresses, “family” atmosphere. profiling beds, disabled baths, manual handling aids, etc. Please visit our website or contact us for more information Website: www.hazeldenehouse.com Tel: 01892 826500 Fax: 01892 825298 Email: [email protected] Romford Road Pembury HAZELDENE HOUSE Tunbridge Wells Nursing Home & Care Suites Kent TN2 4AY Relationship Centred Care™ THE NEW CARE ACT The new Care Act came into effect in April 2015 and represents the biggest change to adult social care in over 60 years. It creates a single law for adult care and support which is aimed at making positive changes to the way care and support is provided for adults and carers. Under the Care Act, local authorities will take on new functions. This is to make sure that people who live in their areas: • receive services that prevent their care needs from becoming more serious, or delay the impact of their needs; • can get the information and advice they need to make good decisions about care and support; • have a range of providers offering a choice of high quality, appropriate services. people receive services that prevent their care needs from becoming more serious, or delay For the first time, carers are recognised in law the impact of their needs. It also means that in the same way as those they care for, and people can get the information and advice A development of care suites the Act gives local authorities a responsibility they need to make good decisions about care to assess a carer’s needs for support, where and support.