Approved by the Halifax Water Board January 30, 2020

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Approved by the Halifax Water Board January 30, 2020 Approved by the Halifax Water Board January 30, 2020 HALIFAX WATER Five-Year Business Plan 2020/21 to 2024/25 Glossary AM Asset Management AMIT Asset Management Implementation Team AMP Asset Management Plan AO Aesthetic Objective AMI Advanced Metering Infrastructure AWWA American Water Works Association BLT Beechville-Lakeside Timberlea BMPs Best Management Practices BOD Biochemical Oxygen Demand BPF Biosolids Processing Facility CapEx Capital Expenditures CBOD Carbonaceous Biochemical Oxygen Demand CCME Canadian Council of Ministers of the Environment CCTV Closed Circuit Television CEC Contaminants of Emerging Concern CIPP Cured in Place Pipe CFIA Canadian Food Inspection Agency COMFIT Community Feed-In Tariff COS Cost of Service CMMS Computerized Maintenance Management System CRM Customer Relationship Management CSO Combined Sewer Overflow CSMMW Canada-Wide Strategy for the Management of Municipal Wastewater Effluent CUPE Canadian Union of Public Employees CWWF Clean Water and Wastewater Fund dia. Diameter EMAP Energy Management Action Plan EMP Emergency Management Plan EMS Environmental Management System EMSC Energy Management Steering Committee EMO Energy Management Opportunities EPWWTF Eastern Passage Wastewater Treatment Facility ERA Environmental Risk Assessment ERM Enterprise Risk Management ERP Enterprise Resource Planning GHG Greenhouse Gas GIS Geographic Information System HHSP Halifax Harbour Solutions Project HRM Halifax Regional Municipality HRWC Halifax Regional Water Commission I&I Inflow & Infiltration ICI Industrial, Commercial & Institutional 1 HALIFAX WATER Five-Year Business Plan 2020/21 to 2024/25 ICIP Investing in Canada Infrastructure Program ICS Incident Command System IDF Intensity-Duration-Frequency IMP Infrastructure Master Plan IRP Integrated Resource Plan IRS Internal Responsibility System IS Information Systems JOHSC Joint Occupation Health & Safety Committee LSL Lead Service Line m3 Cubic Metre MAC Maximum Acceptable Concentration MGD Million Gallons per Day NDWAC National Drinking Water Advisory Council NOM Natural Organic Matter NSE Nova Scotia Environment NSERC Natural Sciences and Engineering Research Council NSPI Nova Scotia Power Inc. NSUARB Nova Scotia Utility and Review Board OHS Occupational Health & Safety OpEx Operating Expenditures PIEVC Public Infrastructure Engineering Vulnerability Committee PRV Pressure Reducing Valve PS Photovoltaic PV Pumping Station PWI Preventing Workplace Injury RDC Regional Development Charge RDII Rainfall Derived Inflow & Infiltration ROW Right of Way RWWFP Regional Wastewater Functional Plan SCADA Supervisory Control and Data Acquisition SSES Sanitary Sewer Evaluation Survey SSO Sanitary Sewer Overflow TA Transitional Authorization TOC Total Organic Carbon TRC Total Residual Chlorine TSS Total Suspended Solids UV Ultraviolet WEF Water Environment Federation WRWIP West Region Wastewater Infrastructure Plan WSER Wastewater Systems Effluent Regulations WWMP Wet Weather Management Plan WWTF Wastewater Treatment Facility WQMP Water Quality Master Plan 2 HALIFAX WATER Five-Year Business Plan 2020/21 to 2024/25 Table of Contents Glossary .................................................................................................................................................................... 1 Table of Contents ............................................................................................................................................... 3 1. EXECUTIVE SUMMARY .............................................................................................................................. 6 2. INTRODUCTION ......................................................................................................................................... 11 3. CURRENT RATE STRUCTURES ............................................................................................................ 12 3.1 Water Service ............................................................................................................................... 12 3.2 Wastewater Service ................................................................................................................... 12 3.3 Stormwater Service.................................................................................................................... 13 3.4 Regional Development Charge .............................................................................................. 13 4. COST OF SERVICE/RATE DESIGN ........................................................................................ 14 5. WASTEWATER SYSTEM EFFLUENT REGULATIONS .................................................................. 15 6. DRINKING WATER REGULATIONS .................................................................................................... 16 7. FINANCIAL PROGRAMS & PRO FORMA BUDGETS ...................................................................... 18 7.1 Capital Program ........................................................................................................................... 18 7.1.1 2019 Integrated Resource Plan ............................................................................. 18 7.1.2 Asset Management Program .................................................................................. 20 7.1.3 Five-Year Capital Budget – General Overview................................................. 22 7.1.4 Major Projects .............................................................................................................. 25 7.2 Five-Year Operating Budgets ................................................................................................. 32 7.3 Debt Strategy ................................................................................................................................ 37 7.4 Alternative Revenue .................................................................................................................. 38 8. CUSTOMER SERVICE ENHANCEMENTS .......................................................................................... 39 9. ENERGY EFFICIENCY AND GHG REDUCTION ................................................................................ 41 9.1 Energy Management Program ............................................................................................... 41 9.2 Renewable-Energy Generation.............................................................................................. 43 9.2.1 Solar Energy .................................................................................................................. 43 3 HALIFAX WATER Five-Year Business Plan 2020/21 to 2024/25 9.2.2 Energy Recovery Turbines ...................................................................................... 43 9.2.3 Wind Energy ................................................................................................................. 43 9.3 Energy/Nutrient Recovery ..................................................................................................... 43 9.3.1 Biosolids Strategy ....................................................................................................... 44 9.3.2 Wastewater Effluent Heat Recovery ................................................................... 45 10. CONTINUOUS IMPROVEMENT ............................................................................................................ 46 10.1 Organizational Cultural Change ............................................................................................ 46 10.2 Cost Containment ....................................................................................................................... 47 10.3 Advanced Metering Infrastructure (AMI) ......................................................................... 47 10.4 IT Five-Year Strategic Plan ...................................................................................................... 48 10.5 Water Quality Master Plan ...................................................................................................... 49 10.6 Lead Service Lines ...................................................................................................................... 51 10.7 Compliance Plan .......................................................................................................................... 53 10.8 Environmental Management System Expansion ............................................................ 55 10.9 Wet Weather Management ..................................................................................................... 56 10.10 National Water and Wastewater Benchmarking Initiative (NWWBI) ................... 63 10.11 Talent Management ................................................................................................................... 64 10.12 Performance Measurement .................................................................................................... 65 11. SAFETY & SECURITY ................................................................................................................................ 67 11.1 Occupational Health & Safety Programs ............................................................................ 67 11.2 Corporate Security Program .................................................................................................. 68 12. BUSINESS RISKS & MITIGATION STRATEGIES ............................................................................
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