Program

Featuring Hill Day! The nation’s largest behavioral health advocacy event

Download the Conference App Android iPhone

#NATCON14 www.TheNationalCouncil.org/Conference Visit Booth 517 and Accompany Tonya, Jack and Betty on their Care Coordination Journey To Recovery

Follow Tonya’s care from Follow Jack as he works toward Watch Betty develop abilities inpatient to ongoing a higher quality of life, making to raise her quality of life care as she finds her way school and his social life more through individualized through young adulthood. manageable for him and his family. care management.

1.800.472.5509 | www.ntst.com table of contents

Conference Basics Tuesday, May 6 About the National Council 2 Tuesday Schedule-at-a-Glance 58 – 59 Welcome to Conference and Hill Day ’14 3 Hot Spots 60 – 61 Conference Basics 4 – 10 Plenaries: Don Berwick and Former 62 Secretary of State Hillary Rodham Clinton Continuing Education 11 – 12 “C” Workshops 63 – 67 Schedule-at-a-Glance 14 – 18 Special Event: Peers and 67 Tobacco Cessation Preconference TED-Style Talks 68 Preconference Universities 20 – 21 Lunch ‘N’ Learns 69 – 71 Special Trainings 21 Theater of War: Soldiers & Citizens Tour 71 Sessions by Track 23 – 27 Poster Presentations 72 Plenary: Children’s Mental Health 28 – 29 73 Hill Day ’14 Awareness Day Thought Leaders 74 – 76 Live Streaming at Conference ’14 30 Film Festival: Running From Crazy 77 Maps 31 – 33 “D” Workshops 78 – 82 Celebration of Excellence 84 – 85 Monday, May 5 Monday Schedule-at-a-Glance 34 – 35 Wednesday, May 7 Hot Spots 36 – 37 Wednesday Schedule-at-a-Glance 86 Plenaries: Linda Rosenberg and Tom Insel 38 Hot Spots 87 “A” Workshops 39 – 43 Film Festival: Hidden Pictures: A Personal 88 Journey into Global Mental Health National Council Town Hall 43 “E” Workshops 89 – 93 Morning TED-Style Talks 44 Thought Leaders 94 – 95 Lunch ‘N’ Learns 45 – 47 Plenaries: Senator Kelly Ayotte and Poster Presentations 48 96 Patrick Kennedy Thought Leaders 49 – 51 Special Event: Tobacco in Integrated Behavioral Health Marketplace 51 Health Settings Exhibitors by Category 98 – 101 Film Festival: The Anonymous People 52 About the Exhibitors 103 – 142 “B” Workshops 53 – 56 144 – 147 Afternoon TED-Style Talks 57 Speaker Index

Conference Supporters 148

#NATCON14 3 www.TheNationalCouncil.org/Conference About the National Council

The National Council for Behavioral Health (National Council) is the unifying voice of America’s community mental health and substance use service organizations. Together with our 2,200 member organizations, we serve our nation’s most vulnerable citizens — the more than eight million adults and children living with mental illnesses and substance use disorders. We are committed to ensuring all Americans have access to comprehensive, high-quality care that affords every opportunity for recovery and full participation in community life. The National Council pioneered Mental Health First Aid in the U.S. and has trained more than 150,000 individuals to connect youth and adults in need to mental health and addictions care in their communities.

Connect with Us Look for Show Daily each morning outside your www.TheNationalCouncil.org hotel door and at Navigation Stations for www.TheNationalCouncil.org/Conference-365 the day’s highlights and updates.

[email protected]

www.facebook.com/TheNationalCouncil

Twitter.com/nationalcouncil (#Natcon14)

www.linkedin.com/company/national-council-for-behavioral-health

instagram.com/nationalcouncil

www.youtube.com/user/NationalCouncil

202.684.7457

1701 K Street NW, Suite 400, Washington, D.C. 20006

4 #NATCON14 www.TheNationalCouncil.org/Conference Welcome to the 2014 National Council Conference and Hill Day!

Microsoft Founder Bill Gates said, “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next 10. Don’t let yourself be lulled into inaction.”

At the National Council Conference and Hill Day, there’s no chance of being lulled into inaction.

Over the next three days, you can hear from statesmen, politicians, consumers, and other providers — like Former Secretary of State Hillary Rodham Clinton, White House Office of Drug Control Policy Director Michael Botticelli, National Institute of Mental Health Director Tom Insel, Child Mind Institute President Harold Koplewicz, Senator Kelly Ayotte, Patrick Kennedy, former CMS Administrator Don Berwick, and so many more.

You can explore the increasingly high-tech world of behavioral health by visiting our exhibitors in the Behavioral Health Marketplace and talking with topic experts at the Genius Bars, where you can discuss integration, strategic business development, trauma-informed care, social media, and health technology.

You can nurture your body with yoga or a makeover, as well as enlighten your mind with thought leaders and TED-Style Talks with people who are as passionate as you about what they do and think.

But more than anything, you can celebrate the many accomplishments we’ve achieved in just the last year.

Ten years after I provided our testimony to the IOM — your advocacy and the advocacy of military groups, sheriffs associations, and consumers of services supported Senators Stabenow and Blunt and Representatives Matsui and Lance in their fight for passage of the Excellence in Mental Health Act.

Together, we told the Centers for Medicare and Medicaid Services “not so fast,” when they aimed to strip mental health and immunosuppressant medications of their protected Medicare status.

And, we worked with Congress to secure $15 million dollars in 2014 to train teachers and school personnel in Mental Health First Aid.

Our voice was heard.

With these accomplishments come next steps. And we are here at the National Council Conference to hone our vision of the future and establish our marching orders.

Now it’s time for the people who provide the care to improve the care.

We are the only ones who can.

Sincerely,

Linda Rosenberg President and CEO National Council for Behavioral Health @Linda_Rosenberg

#NATCON14 5 www.TheNationalCouncil.org/Conference Conference Basics

GET THE APP For the first time, the National Put your finger on the pulse of Conference ’14 ― literally. Our smartphone app helps you maximize your conference Council Conference includes our experience. Download it by scanning the QR code or visit annual Hill Day. Join us in the your app store and search “NatCon14.” Create your own largest mental health and substance schedule, see what’s happening in real time, follow the use care advocacy event ever. Twitter buzz, navigate the hotel and local landmarks, check out the Marketplace exhibitors and where to find Not yet registered? Visit Registration. them, review Hill Day asks, and get schedule changes and reminders. Download the Conference App Android iPhone

The Conference Experience QUESTIONS? Make the most of your conference experience by sampling all that Conference ’14 has to offer. Stop by Conference and Hill Day Registration or one of our two Conference Navigation Stations. Continental breakfast, lunch, and coffee

General sessions and thought leaders sessions DON’T GO HUNGRY

TED-style Talks Visit the Marketplace, located in the Prince George’s Expo Hall, to refuel. Your conference registration includes Workshops continental breakfast, coffee breaks, and boxed lunches Lunch ‘n’ Learns on Monday and Tuesday. Hit the Marketplace to pick up your lunch before running off to Lunch ‘n’ Learns. Genius Bar consultations If you’re catching the buses to Hill Poster Sessions Day Wednesday afternoon, Conference ’14 Marketplace we’ve got lunch-on-the-go welcomes the famed waiting for you. Grab your Catch them in the Welcome Reception boxed lunch as you board opening session with Linda Film Festival your bus to Capitol Hill. Rosenberg, in the Marketplace, Book signings and at the Advocacy Leadership Reception. You’ll see why Children’s Mental Health Awareness Day i they put the “mock” in Plus take time for yourself — go to the Marketplace for e democracy. smoothie demonstrations, mini-manicures, hair and makeup consultations, massages, executive photos, and ping pong and billiard championships. Or enjoy the early morning fun runs, yoga classes, Theater of War performance, and film festival.

6 #NATCON14 www.TheNationalCouncil.org/Conference Conference Basics

GET THE MOST OUT OF YOUR Grab a seat early. Sessions fill up fast. CONFERENCE EXPERIENCE Get the best seat by arriving early. With a robust curriculum comprised of nearly 200 sessions and 450 speakers, Conference ’14 gives you Download handouts. All presentation handouts everything you need to up your A-game to improve the are available at www.TheNationalCouncil.org/Conference. lives of the people you care for back home. Make friends and influence people. Network with other attendees at every opportunity. Join us for Plan ahead. This book details schedules, session descriptions, speakers, maps, and more. breakfast and lunch in the Marketplace, come to one of the myriad networking events, take advantage of the many receptions, and buy your tickets to the Awards of Get your CEs. Conference ’14 offers continuing education (CE) and continuing medical education (CME) Excellence Dinner (tickets available at Registration). credits through various professional associations. Get credits for approved sessions by tapping your badge Visit the heart of Conference ’14. The National upon entering and leaving each workshop room and by Council Marketplace buzzes with activity. Stop in completing an online evaluation form. You can complete regularly to meet with vendors, grab a bite to eat, and the evaluation during the conference at Registration talk with other attendees. or up to 30 days after the conference at www. TheNationalCouncil.org/Conference. Take time for yourself. Go to the Marketplace for smoothie demonstrations, mini-manicures, hair and makeup consultations, massages, executive photos, and Let the conference tracks guide you. Pick each session you want to attend, or follow one of the 16 ping pong and billiard championships. Or enjoy the early tracks down to a T. Every session is yours to attend ― the morning fun runs, attend yoga classes, and watch the hardest part will be deciding which ones. Theater of War performance.

Catch a flick. Don’t miss our Film Festival. You’ll Divide and conquer. If you came to Conference ’14 with colleagues, spread out and cover as many sessions enjoy meeting the cast and crew of award-winning films as you can. That way, you can share what you learn. featuring topics close to your heart.

Party! Don’t miss our Oscar night. Walk the Engage colleagues back home. Your colleagues back home can follow the conference on Twitter by red carpet, and everything. Get your tickets for following @NationalCouncil and searching #NatCon14, the Celebration of Excellence Awards Dinner at liking the National Council on Facebook at www.facebook. Registration. com/TheNationalCouncil, viewing the live streaming events, or keeping up with the Conference 365 blog at Backstage Passes Those signed www.TheNationalCouncil.org/Conference-365. up for our Seasoned Leaders or Young Leader programs get rare access to some of Conference 14’s key speakers. Email [email protected] with questions.

#NATCON14 7 www.TheNationalCouncil.org/Conference Conference Basics

Fun Stuff Replenishment Spa You work hard. Let us take care of you. Supported by Genoa Healthcare. Stop by Booth 308 to say thanks. Get Pampered Monday and Tuesday, 8:00 am – 4:00 pm Marketplace The Cutting Edge Hit the replenishment spa for a free Monday and Tuesday professional massage that leaves you feeling relaxed, 10:00 am – 2:00 pm, Marketplace refreshed, and energized after a round of power-packed Enjoy the royal treatment at our master conference sessions. stylist salon. Get a mini up-do or quick style. Hair today, groomed tomorrow! Smoothie Demos Monday and Tuesday, 10:00 am - 4:00 pm Yoga Marketplace Monday, Tuesday, and Wednesday Learn step-by-step how to make delicious 6:00 – 7:00 am, National Harbor 1 smoothies. You can return home, hit the green market, Downward dog, morning salutations, corpse pose, and impress your family and friends with delicious, no matter your level — novice or advanced— take the time healthy treats. to say ‘om’ and refresh yourself with yoga. Free Professional Photos Fun Run Sponsored by Mental Health Risk Monday, Tuesday, and Wednesday Retention Group/Negley Associates 6:00 – 7:00 am, Gaylord Lobby Monday and Tuesday, 8:00 am - 4:00 pm, Marketplace Kick off the day with an energizing run! Stop by the Mental Health Risk Retention Group Whether you’re a lifelong marathoner or just starting out, booth in the Marketplace Foyer and sit for a professional this run is for you. Take it at your own pace. makeup session and then get expertly photographed by our talented conference photographers! Iron Pumping Monday, Tuesday, and Wednesday Let Loose Hotel Gym Billiard Games Break a sweat and pound out some stress. You have free access to a state-of-the-art gym in your hotel. Monday and Tuesday, 10:00 am – 4:00 pm Marketplace Nordstrom Makeovers Think you’re a pool shark back home? Bring Monday and Tuesday, 10:00 am – 4:00 pm your skills to the table and see how you stack up to other Marketplace Conference ’14 attendees. We’ve brought the playground to you for another Ping Pong Fun! year! Beauty consultants from Nordstrom’s Pentagon City help you look your absolute, confident best. Stop by Monday and Tuesday, 10:00 am – 4:00 pm for make-up lessons, or just a little touch up. Marketplace It’s far more than a basement game enjoyed Check your email, Facebook, and Twitter by teens and families alike. It’s an international accounts at our Internet Café located in sensation. Enjoy a round or two with your the Marketplace! colleagues or get tips from our Ping Pong Pro.

8 #NATCON14 www.TheNationalCouncil.org/Conference Conference Basics

Selfie Garden genius Bar Monday 7:30 am – 6:00 pm Times vary, Potomac A/C Lobby Tuesday 7:30 am – 4:00 pm, Marketplace The Genius Bar ― much like the one in your Have some fun and share your conference neighborhood Apple store ― puts one-on-one and experience with those back home. Snap a “selfie” of small group consulting at your fingertips. The Genius yourself in front of one (or all!) of our 10 backdrops in Bar enhances your conference experience by enabling the National Council’s Selfie Garden, and check out you to move past theory and ideas and into the nitty- #NatCon14 on Twitter and Instagram to see photos from gritty details with the “geniuses,” including some of the other attendees. most sought after experts, like integration maven Kathy Reynolds, trauma expert Cheryl Sharp, and strategic GET CULTURED business development guru David Lloyd. Saddle up to talk about: Robert Herman Photography Exhibit e Integration Monday, May 5 – Wednesday, May 7, Mezzanine Level e Social media New York photographer Robert Herman exhibits color e Children and youth photographs from his recently published monograph, The e Complaince New Yorkers. We’ll also exhibit images made by Robert with his iPhone. His photographs are available for sale. e Strategic business development e Mental Health First Aid Project Step Up’s PhotoVoice Exhibit e Peers in the workforce Monday, May 5 – Wednesday, May 7, Potomac A/C Lobby e Online learning Eighteen high school students, participants of Project e Making groups work Step Up, from East Harlem and the South Bronx participated in a three-day participatory photography e Human capital management program called PhotoVoice. Sponsored by the McSilver e Trauma-informed care Institute of Poverty, Policy, and Research, PhotoVoice TED-style Talks aimed to empower students to tell stories about their community through photographs. Students learned Times vary, Potomac 1 – 2 about photography from professional photographers at We’re dimming the lights so you don’t miss a word. the Josephine Herrick Project and then returned home Our riveting 18-minute TED-style Talks take you on to East Harlem and the South Bronx where they captured a journey into the future of behavioral health with their communities’ needs and strengths through a the people creating it. These greatest minds spark collection of stunning photographs. curiosity and engage you to think beyond your day-to- day work, focusing on the important issues in our field RUB ELBOWS today. Expect succinct, original, and engrossing talks on Conference ’14 is built to make networking a part of a range of research and practice topics. everything you do. But be sure to check out a few specific Wellness Room events. Monday and Tuesday 8:00 am – 4:00 pm, National Harbor 8 The Behavioral Health Marketplace Wednesday 8:00 am – 11:00 am, National Harbor 8 Monday, 7:30 am – 6:00 pm; Tuesday, 7:30 am – 4:00 pm Break from the hustle and connect with other conference Meet more than 170 vendors and talk with new and old attendees. Stop by the National Council’s Wellness colleagues. Grab your breakfast, lunch, coffee, and just Room to fuel up with coffee, plan your agenda for the stop by for a little “shopping.” day, unwind, and connect with others.

#NATCON14 9 www.TheNationalCouncil.org/Conference Conference Basics

Board Networking Breakfasts Recovery and Empowerment Reception Monday and Tuesday, 7:30 – 8:30 am, Potomac 3 – 4 Sunday, 5:00 pm – 6:00 pm, Presidential Suite 19215 Join other board members of community mental health Meet up with other peers in recovery to connect before and substance use treatment organizations to learn from the conference kicks off. Talk about the your priorities at one another, network, and discuss proven leadership the Conference, who’s going to what, meet new friends strategies for your unique roles. and connect with old ones, and just relax.

Medical Director Networking Breakfast CELEBRATE WITH US Monday and Tuesday, 7:30 – 8:30 am, National Harbor 14 Welcome Reception Join other medical directors, doctors, psychiatrists, psychiatric nurses, and other medical personnel to Monday, 4:30 pm – 6:00 pm, Marketplace discuss issues unique to your roles. No other time of the year can you come together with all your colleagues from around the nation in one room. Young Leader Brown Bag Lunch Advocacy Leadership Reception Tuesday, 12:30 pm – 1:30 pm, National Harbor 6 Supported by Sunovion Find your people! Meet up with other young professionals attending Conference ’14 to share experiences, network, Monday, 5:30 pm – 7:00 pm, Cherry Blossom Ballroom and make new friends. Join us to celebrate mental health and substance use treatment advocates who are changing the face of Crisis Responders Town Hall federal and state behavioral health policy. Entertainment Tuesday, 12:30 pm – 1:30 pm, National Harbor 10 will feature famed comedy troupe the Capitol Steps. Join colleagues from around the country who are RSVPs requested at Registration. committed to improving crisis services for people with Celebration Of Excellence Awards Dinner mental illnesses and substance use disorders. Lunch provided in the room. Featuring Patrick Kennedy, Congressman Ron Barber, and football’s Brandon Marshall Children’s Networking Lunch Tuesday, 6:00 pm – 9:00 pm, Potomac Ballroom Tuesday, 12:30 pm – 1:30 pm, National Harbor 12 – 13 Join the National Council for Behavioral Health and The National Council’s child-serving member organizations Eli Lilly in a grand celebration of the 2014 Celebration are on the frontlines of improving treatment access and of Excellence Awards Dinner to honor winners of the care quality. Yet, many challenges remain. Network with Inspiring Hope and Impact awards. This memorable event colleagues, share success stories, and learn how other offers a rich program of moving testimonies organizations have met these challenges head-on. Lunch of courage and recovery and special provided in the room. tributes to Patrick Kennedy, Congressman Ron Barber, and Hill Day State Delegation Meet-up Breakfast the NFL’s Brandon Marshall. This Wednesday, 7:00 – 8:30 am, Potomac Ballroom not-to-miss event features the who’s who of mental health and Enjoy a special breakfast to connect with others from substance use on the red carpet. your state, coordinate Hill visits, and to strategize how Buy your tickets at Registration. you’ll make your case for mental health and substance use services to our nation’s leaders. You’ll connect with your State Captain, get the materials you need, and have all your questions answered.

10 #NATCON14 www.TheNationalCouncil.org/Conference Conference Basics

FILM FESTIVAL Hit The Bookstore National Harbor 5 Monday – Tuesday, 7:30 am – 5:30 pm, The National Council Film Festival features documentaries Potomac A/C Lobby that inspire and remind you why you went into mental Wednesday, 7:30 am – 12:30 pm health and substance use care. So many Conference ’14 speakers have authored books that we can’t possibly list them all. Hit the bookstore to The Anonymous People peruse hundreds of titles and find some novelty gifts, Monday, 3:00 pm – 4:30 pm too. Don’t forget about your family and colleagues at home ― there’s something for everyone.

Book Signings Potomac A/C Lobby in the Bookstore

Filmmaker Greg Williams engages leaders, volunteers, Many of our esteemed conference executives, and celebrities who lay it all on the line to speakers are authors and some save the lives of others like them to tell this moving story will do book signings during the of addiction and recovery. conference at the bookstore. Note these in your schedule:

Mariel Hemingway Monday, May 5, 2:30 pm – 3:00 pm Running with Nature: Stepping Into the Running From Crazy Life You Were Meant to Live Tuesday, 3:00 – 5:00 pm Barbara Kopple’s documentary paints a bold portrait Don Berwick of Mariel Hemingway, granddaughter of famed author Tuesday, May 6, 9:30 am – 10:00 am Ernest Hemingway, as she strives to better understand her family’s history of suicide and mental illness. Promising Care: How We Can Rescue Health Care by Improving It

Dan Pallotta Tuesday, May 6, 4:00 pm – 4:30 pm Charity Case: How the Nonprofit Community Can Stand Hidden Pictures Up For Itself and Really Change the World Wednesday, 8:30 – 9:30 am Uncharitable: How Restraints on Nonprofits Undermine Through deeply personal stories, Delaney Ruston’s Their Potential Hidden Pictures reveals a global epidemic of silence around mental illness, as well as moments of profound compassion and remarkable change.

#NATCON14 11 www.TheNationalCouncil.org/Conference Conference Basics

Smile — You’re On Camera Share Your Conference Experience Our photographers capture special moments, The National Council wants you to truly enjoy and benefit attendees, speakers, and great memories throughout from your conference experience. Will you let us know the conference. We upload these photos to Facebook how we did by taking a few minutes to complete an daily. Access these photos to share with colleagues and evaluation, even if you are not looking for continuing friends, post on your website, share on social media, or education credits? To complete evaluations onsite, stop include in your next newsletter. by Registration or go to www.TheNationalCouncil.org/ Please also track the latest and share your own photos Conference within 30 days of the Conference. and experiences on Facebook and Twitter. Follow us We encourage your direct feedback and suggestions, on Facebook at www.facebook/TheNationalCouncil or too. Email our Executive Vice President Jeannie Campbell follow us on Twitter (twitter.com/NationalCouncil). at [email protected] or call her at PHOTO RELEASE: National Council uses photographs of 301.379.6201 while you’re onsite. conference events in its promotional materials. Unless this permission is revoked in writing to the National Council, by virtue of attendance, all conference attendees agree to the use of their likeness in such materials.

Tell Us Your Special Needs If you have a special requirement while at Conference ’14, we are happy to help. Please visit Registration for assistance. If you need special hotel accommodations, please advise the hotel directly.

12 #NATCON14 www.TheNationalCouncil.org/Conference Conference Basics

Earn Continuing Education Credits e Compliance Certification Board The 2014 National Council Conference offers continuing e NAADAC, The Association for Addiction education (CE) and continuing medical education Professionals (CME) credits for approved sessions through multiple e National Association of State Boards of professional associations. Refer to the packet Accountancy distributed with your final program to see which e National Board of Certified Counselors sessions are approved for which CEs and CMEs. To receive credits for approved educational sessions at State-Specific CE the conference, attendees must sign in and out of each e Alabama State Board of Social Work Examiners session and complete an online evaluation form for the session either during the conference or within 30 days e California Association of Alcohol and Drug after the conference. We will be using electronic badge Educators (CAADE) scanners; tap your name badge on the scanner when e California Board of Behavioral Sciences (CBBS) you enter the session and exit the session. Attendees e Florida Board of Clinical Social Work, Marriage must attend the full session to receive CE credit. You may and Family Therapy and Mental Health complete this online evaluation during the conference Counseling at the kiosks in the registration area and up to 30 days after the conference at www.TheNationalCouncil. e Illinois Department of Financial and org/Conference. Applications for CE credit will not be Professional Regulation, Marriage and Family processed if the evaluations are not completed within Therapist 30 days of the conference (by Friday, June 6, 2014). e Illinois Department of Financial and Once your attendance is verified through the electronic Professional Regulation, Professional/Clinical attendance report, the National Council will send the Counselor completed continuing education certificates within the e Illinois Department of Financial and next 30 days (by July 7, 2014). Professional Regulation, Registered Social Worker

Continuing Medical Education e Louisiana Addictive Regulatory Authority This activity has been planned and implemented in e Ohio Marriage and Family Therapist Board accordance with the Essential Areas and policies e Ohio Professional Counselor Board of the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of e Ohio Social Work Board Carolinas HealthCare e Texas State Board of Examiners of System/Charlotte AHEC Marriage and Family Therapists and the National Council e Texas State Board of Examiners of Professional for Behavioral Health. Counselors The Carolinas HealthCare System/Charlotte AHEC is accredited by the ACCME to e Texas State Board of Social Work Examiners provide continuing medical education for physicians. Continuing education requirements vary from state to state. Many state boards grant reciprocity with national National CE and CME accrediting organizations and other state boards. It is e Charlotte AHEC CME the responsibility of each professional to understand e American Nurses Credentialing Center the requirements for license renewal or check with the state or national licensing board and/or professional e American Psychological Association organization to become more familiar with their policies e Association of Social Work Boards for acceptable continuing education credit.

#NATCON14 13 www.TheNationalCouncil.org/Conference Conference Basics

Social workers should contact their regulatory board to ADA STATEMENT determine course approval. ADA accommodations will be made in accordance with Relias Learning, LLC in collaboration with the National the law. If you require ADA accommodations, please Council is co-sponsoring/co-providing the following indicate what your needs are at the time of registration. continuing education credit: We cannot ensure the availability of appropriate accommodations without prior notifications. American Nurses Credentialing Center Relias Learning, LLC is accredited as a provider of GRIEVANCE POLICY continuing nursing education by the American Nurses Should any registrant be dissatisfied with the quality Credentialing Center’s Commission on Accreditation. of their continuing education program during the 2014 National Council Conference, a request in writing must be American Psychological Association submitted to the National Council for Behavioral Health (#1693) within five days of the conclusion of the conference to Relias, LLC is approved by the American Psychological receive a full refund of registration fees. Email request Association to sponsor continuing education for to [email protected] or fax to 202- psychologists. Relias Learning, LLC maintains 386-9391. responsibility for this program and its content. CONFERENCE LEARNING OBJECTIVES Association of Social Work Boards e Promote the development of innovative, locally (#1273) responsive services in community-based settings. Relias Learning, LLC (ACE Approval # 1273) is approved e Improve the overall quality of services delivered as a provider for social work continuing education by the and increase the competencies of clinicians. Association of Social Work Boards (ASWB) www.aswb. org, through the Approved Continuing Education (ACE) e Assist organizations and practitioners with the Program. Relias Learning maintains responsibility for the vision, knowledge, and skills they need to shape program. ASWB Approval Period: 2.10.2014-2.10.2015. new and emerging mental health and addiction Social workers should contact their regulatory board systems and support our vision in a rapidly to determine course approval for continuing education changing healthcare environment. credits. e Address the continuing education needs of our attendees and provide solutions to meet goals National Association of Alcohol and Drug Abuse Counselors: NAADAC, The ultimately create healthier lives for consumers we association for Addiction Professionals serve. Relias Learning, LLC is a NAADAC Approved Education Evaluations: We want your Provider (#0484) feedback! Please share your comments on our 2014 conference, so Compliance Certification Board we can continue to improve the conference experience The Compliance Certification Board (CCB) has approved for you and future conference attendees. Beginning this event for up to 26.1 CCB CEUs. Continuing Education Wednesday, May 7, log onto the National Council Units are awarded based on individual attendance conference website (www.TheNationalCouncil. records. Granting of prior approval in no way constitutes org/Conference) and share your experience and endorsement by CCB of this program content or of the suggestions for improvement. The website will be program sponsor. open for 30 days through Friday, June 6, 2014. This program has been approved by the National Board for Certified Counselors.

14 #NATCON14 www.TheNationalCouncil.org/Conference Notes

#NATCON14 15 www.TheNationalCouncil.org/Conference Schedule-at-a-Glance

AGENDA START TIME END TIME ROOM NAME

Tuesday, April 29 Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Annapolis 1 Youth Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Annapolis 3

Wednesday, April 30 Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Annapolis 1 Youth Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Annapolis 3 Middle Management Academy 8:30 AM 5:00 PM Azalea 3

Thursday, May 1 Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Annapolis 1 Youth Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Annapolis 3 Youth Mental Health First Aid Instructor Certification (For Certified Instructors) 8:00 AM 5:00 PM Baltimore 1 Middle Management Academy 8:30 AM 5:00 PM Azalea 3

Friday, May 2 Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Annapolis 1 Youth Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Annapolis 3 Youth Mental Health First Aid Instructor Certification (For Certified Instructors) 8:00 AM 5:00 PM Baltimore 1 Middle Management Academy 8:30 AM 5:00 PM Azalea 3

Saturday, May 3 Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Annapolis 1 Youth Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Annapolis 3 Youth Mental Health First Aid Instructor Certification (For Certified Instructors) 8:00 AM 5:00 PM Baltimore 1 Middle Management Academy 8:30 AM 1:00 PM Azalea 3 WHAM 8:30 AM 4:00 PM Magnolia 2 Trauma-Informed Care 2013 Learning Community Summit 11:00 AM 5:00 PM Magnolia 1 Registration Open 4:00 PM 7:00 PM Convention Center Level

Sunday, May 4 Registration Open 7:30 AM 6:00 PM Convention Center Level Half-day Preconference University: Supporting Health Behavior Change for Your Staff 8:00 AM 12:00 PM Maryland 5 and Consumers CRI Knowledge Network Summit 8:00 AM 5:00 PM National Harbor 4 WHAM 8:30 AM 3:30 PM Magnolia 2 Multiple locations – Preconference Universities 9:00 AM 5:00 PM Convention Center Mental Health First Aid Instructor Summit 10:00 AM 4:00 PM Maryland C Multiple locations – Half-day Preconference Universities 1:00 PM 5:00 PM Convention Center Recovery and Empowerment Reception 5:30 PM 6:00 PM Presidential Suite 19215 Trauma-informed Care Learning Community Reception 5:30 PM 7:00 PM Potomac 5

16 #NATCON14 www.TheNationalCouncil.org/Conference Schedule-at-a-Glance

AGENDA START TIME END TIME ROOM NAME

Monday, May 5 Fun Run 6:00 AM 7:00 AM Hotel Lobby Yoga 6:00 AM 7:00 AM National Harbor 1 Registration Open 7:00 AM 6:00 PM Convention Center Level Board Member Networking Breakfast 7:30 AM 8:30 AM Potomac 3-4 Young Leaders Networking Breakfast 7:30 AM 8:30 AM National Harbor 9 Behavioral Health Continental Breakfast 7:30 AM 8:30 AM Marketplace – Prince George's Exhibit Hall Medical Director Networking Breakfast 7:30 AM 8:30 AM National Harbor 14 Bookstore Open 7:30 AM 5:30 PM Potomac A/C Lobby Behavioral Health Behavioral Health Marketplace Open 7:30 AM 6:00 PM Marketplace – Prince George’s Exhibit Hall Behavioral Health MHRRG/Negley Professional Photos 8:00 AM 5:00 PM Marketplace – Prince George’s Exhibit Hall Wellness Room 8:00 AM 4:30 PM National Harbor 8 Behavioral Health Genoa Replenishment Spa 8:00 AM 4:00 PM Marketplace – Prince George’s Exhibit Hall Plenary: Linda Rosenberg 8:30 AM 9:15 AM Potomac Ballroom Plenary: Tom Insel 9:15 AM 10:15 AM Potomac Ballroom Behavioral Health Coffee Break 10:15 AM 10:45 AM Marketplace – Prince George’s Exhibit Hall A Workshops 10:45 AM 11:45 AM Multiple locations TED Talk: Richard Saitz: Chronic Care Management for Addiction: What Can We 10:45 AM 11:05 AM Potomac 1-2 Learn from Failure? TED Talk: Jeffrey Brenner: What Primary Care Can Learn from Behavioral Health 11:05 AM 11:25 AM Potomac 1-2 TED Talk: David Shern: Prevention: Is There Really Such a Thing? 11:25 AM 11:45 AM Potomac 1-2 Behavioral Health Lunch 11:45 AM 1:15 PM Marketplace – Prince George’s Exhibit Hall Lunch 'N' Learns 12:15 PM 1:15 PM Multiple locations Behavioral Health Posters 12:15 PM 1:15 PM Marketplace – Prince George’s Exhibit Hall National Council Town Hall 12:15 PM 1:15 PM Maryland C-D Special Event: Smoking Cessation: Tackling Tobacco in Integrated Health Settings 1:30 PM 3:00 PM Potomac 3-4 Thought Leader: Bruce D. Perry 1:30 PM 2:30 PM Maryland C-D Thought Leader: Mariel Hemingway 1:30 PM 2:30 PM Maryland B Thought Leader: Jeffrey Brenner 1:30 PM 2:30 PM Potomac A-B Thought Leader: David Mee-Lee 1:30 PM 2:30 PM Maryland A Thought Leaders: Mark Ragan & Jim Ylisela 1:30 PM 2:30 PM Woodrow Wilson A

#NATCON14 17 www.TheNationalCouncil.org/Conference Schedule-at-a-Glance

AGENDA START TIME END TIME ROOM NAME

Monday, May 5 Potomac A/C Lobby in Book Signing: Mariel Hemingway 2:30 PM 3:00 PM Book Store Behavioral Health Coffee Break 2:30 PM 3:00 PM Marketplace – Prince George’s Exhibit Hall Film Festival: The Anonymous People 3:00 PM 4:30 PM National Harbor 5 B Workshops 3:00 PM 4:00 PM Multiple locations TED Talk: Anthony Salerno: The Evidence- Based Practitioner: Back to the Future 3:00 PM 3:20 PM Potomac 1-2 TED Talk: David Covington: Everything We Knew About Suicide Was Wrong 3:20 PM 3:40 PM Potomac 1-2 TED Talk: Arthur Evans, Jr.: Behavioral Health: A Transferable Technology for Real 3:40 PM 4:00 PM Potomac 1-2 World Problems Behavioral Health Welcome Reception 4:30 PM 6:00 PM Marketplace – Prince George’s Exhibit Hall Advocacy Leadership Reception (Invite Only) 5:30 PM 7:00 PM Cherry Blossom Ballroom FADAA Member Reception 5:30 PM 7:00 PM Azalea 1 SAMHSA-HRSA PBHCI Networking Event 5:30 PM 7:00 PM Suite 4101 Maryland Reception 5:30 PM 7:00 PM Magnolia 3 Massachusetts ABH Member Reception 5:30 PM 7:00 PM Azalea 2 Pennsylvania Reception 5:30 PM 7:00 PM Annapolis 3-4

Tuesday, May 6 Fun Run 6:00 AM 7:00 AM Hotel Lobby Yoga 6:00 AM 7:00 AM National Harbor 1 Registration Open 7:00 AM 4:15 PM Convention Center Level Board Member Networking Breakfast 7:30 AM 8:30 AM Potomac 3-4 Behavioral Health Continental Breakfast 7:30 AM 8:30 AM Marketplace – Prince George’s Exhibit Hall Medical Director Networking Breakfast 7:30 AM 8:30 AM National Harbor 14 Bookstore Open 7:30 AM 5:30 PM Potomac A/C Lobby Behavioral Health Behavioral Health Marketplace Open 7:30 AM 4:00 PM Marketplace – Prince George’s Exhibit Hall Behavioral Health MHRRG/Negley Professional Photos 8:00 AM 4:00 PM Marketplace Wellness Room 8:00 AM 4:00 PM National Harbor 8 Behavioral Health Genoa Replenishment Spa 8:00 AM 4:00 PM Marketplace – Prince George’s Exhibit Hall Plenary: Don Berwick 8:30 AM 9:30 AM Potomac Ballroom Potomac A/C Lobby in Book Signing: Don Berwick 9:30 AM 10:00 AM Book Store

18 #NATCON14 www.TheNationalCouncil.org/Conference AGENDA START TIME END TIME ROOM NAME

Behavioral Health Coffee Break 9:30 AM 10:00 AM Marketplace – Prince George’s Exhibit Hall Plenary: Former Secretary of State Hillary Rodham Clinton 10:00 AM 11:00 AM Potomac Ballroom Special Event: Smoking Cessation: Peers and Tobacco Cessation: The Tool Up 11:15 AM 12:30 PM Potomac 3-4 Your Sleeve C Workshops 11:15 AM 12:15 PM Multiple locations TED Talk: William McFarlane: Early Intervention: New Approaches to Prevent 11:15 AM 11:35 AM Potomac 1-2 and Treat Psychosis TED Talk: Joe Robinson: Healthy Addictions: Managing Stress and Finding 11:35 AM 11:55 AM Potomac 1-2 Work-Life Balance TED Talk: Steven Leifman: And Justice for All: Ending the Criminalization of 11:55 AM 12:15 PM Potomac 1-2 Mental Illnesses Behavioral Health Lunch 12:15 PM 1:30 PM Marketplace – Prince George’s Exhibit Hall Special Event: Theater of War 12:30 PM 1:30 PM Cherry Blossom Ballroom Lunch 'N' Learns 12:30 PM 1:30 PM Multiple locations Behavioral Health Posters 12:30 PM 1:30 PM Marketplace – Prince George’s Exhibit Hall Town Hall for Crisis Services 12:30 PM 1:30 PM National Harbor 10 Same Day Access Peer to Peer Learning Meeting 12:30 PM 1:30 PM National Harbor 2 Children's Networking Group Roundtable 12:30 PM 1:30 PM National Harbor 12-13 Young Leaders Brownbag Lunch 12:30 PM 1:30 PM National Harbor 6 Plenary: Children's Mental Health Awareness Day 1:45 PM 2:45 PM Potomac Ballroom Thought Leader: Pamela Hyde 3:00 PM 4:00 PM Maryland A Thought Leader: Dan Pallotta 3:00 PM 4:00 PM Maryland B Thought Leaders: Michael Botticelli, H. Westley Clark, A. Thomas McLellan, and Paul 3:00 PM 4:00 PM Woodrow Wilson A Samuels Thought Leader: Harold Koplewicz 3:00 PM 4:00 PM Maryland C-D Thought Leader: Fred Osher 3:00 PM 4:00 PM Cherry Blossom Ballroom Thought Leaders: Pete Earley, Michael Hogan, Joe Pyle, Harvey Rosenthal, and Lloyd 3:00 PM 4:00 PM National Harbor 2-3 Sederer Film Festival: Running from Crazy 3:00 PM 5:00 PM National Harbor 5 Session Break 4:00 PM 4:15 PM Potomac A/C Lobby in Book Signing: Dan Pallotta 4:00 PM 4:30 PM Bookstore D Workshops 4:15 PM 5:15 PM Multiple locations Special Event: CDC's National Networks: Joining Forces to Reduce Tobacco and 4:15 PM 5:15 PM National Harbor 6 Cancer Rates Celebration of Excellence Awards Dinner 6:00 PM 9:00 PM Potomac Ballroom

#NATCON14 19 www.TheNationalCouncil.org/Conference Schedule-at-a-Glance

AGENDA START TIME END TIME ROOM NAME

Wednesday, May 7 Fun Run 6:00 AM 7:00 AM Hotel Lobby Yoga 6:00 AM 7:00 AM National Harbor 1 Registration Open 7:00 AM 2:00 PM Convention Center Level Hill Day State Delegation Meet-up Breakfast 7:00 AM 8:30 AM Potomac Ballroom Buses Depart to Capitol Hill 7:30 AM 6:00 PM Maryland Foyer Continental Breakfast 7:30 AM 8:30 AM Potomac Ballroom Bookstore Open 7:30 AM 12:30 PM Potomac A/C Lobby Wellness Room 8:00 AM 11:00 AM National Harbor 8 E Workshops 8:30 AM 9:30 AM Multiple locations Film Festival: Hidden Pictures 8:30 AM 9:30 AM National Harbor 5 Mental Health First Aid Public Course 9:00 AM 5:00 PM Chesapeake 9 Coffee Break 9:30 AM 9:50 AM Potomac Ballroom Foyer Thought Leader: Jennifer Leimaile Ho 9:50 AM 10:50 AM Woodrow Wilson A Thought Leader: Dan Tomasulo 9:50 AM 10:50 AM Maryland A 10:50 Thought Leader: Holly Green 9:50 AM Maryland C-D AM Thought Leader: Douglas Marlowe 9:50 AM 10:50 AM Maryland B Coffee Break 10:50 AM 11:15 AM Potomac Ballroom Foyer Evaluations/CE Stations Open 11:00 AM 2:00 PM Convention Center Level Plenary: Senator Kelly Ayotte 11:15 AM 11:45 AM Potomac Ballroom Plenary: Patrick Kennedy 11:45 AM 12:15 PM Potomac Ballroom 2014 Trauma-Informed Care Learning Community Kick Off 1:00 PM 5:00 PM National Harbor 2 Hill Day Meetings with Elected Officials 1:00 PM 5:00 PM Capitol Hill

Thursday, May 8 Addressing Health Disparities Leadership Program 9:00 AM 5:00 PM Azalea 3 2014 Trauma-Informed Care Learning Community 9:00 AM 5:00 PM National Harbor 2

Friday, May 9 Addressing Health Disparities Leadership Program 9:00 AM 5:00 PM Azalea 3

Saturday, May 10 Addressing Health Disparities Leadership Program 9:00 AM 1:00 PM Azalea 3

20 #NATCON14 www.TheNationalCouncil.org/Conference Notes

#NATCON14 21 www.TheNationalCouncil.org/Conference PRECONFERENCE UNIVERSITIES May4 Immerse yourself in the most pressing issues of the day (Separate fee required)

Full Day Universities 9:00 am – 5:00 pm PRECONFERENCE PRECONFERENCE FD1. Trauma Impacts the Brain: Healing Happens in Relationships

Room: Chesapeake 4 renowned trauma experts Bruce Perry and Cheryl Sharp talk about the brain development process and the role of relationships in causing — and healing from — trauma.

FD2. Success in the C-Suite: Top 10 Leadership Traits for New Execs

Room: Chesapeake 7 Lead an organization committed to ongoing improvement using methods that enable high performance and support “tough” decision-making.

FD3. How to Market Yourself to Managed Care

Room: Chesapeake A Prepare to thrive in a managed care environment with a “value” (i.e., best health outcomes at the lowest cost) approach to marketing yourself to health plans.

FD4. Create Your Own Newsroom, Build Your Own Brand

Room: Chesapeake 9 grab market share by adopting the secrets of Fortune 500 companies. Veteran journalists and communication experts share the principles of brand journalism and how to apply them to your organization.

Seasoned Leaders (invitation only) Room: Maryland 1 -2 If you’ve been a CEO for more than 15 years, join other seasoned leaders to recharge and hone your strategic skills. Email [email protected] with questions.

22 #NATCON14 www.TheNationalCouncil.org/Conference PRECONFERENCE UNIVERSITIES May4 Immerse yourself in the most pressing issues of the day (Separate fee required)

Morning Half Day University 8:00 am – 12:00 pm PRECONFERENCE PRECONFERENCE HD1. Supporting Health Behavior Change for Your Staff and Consumers

Room: Maryland 5 move beyond integrating primary and behavioral healthcare and explore strategies to create an overall culture of wellness that supports health behavior change — for staff and the people you serve.

Afternoon Half Day Universities 1:00 pm – 5:00 pm

HD2. Behavioral Health-Primary Care Integration: The Next Frontier

Room: Maryland 3 Integrated healthcare veterans identify the aspects of integration proven to work and how your results compare to national benchmarks.

HD3. Prevent Workplace Violence

Room: Maryland 5 Internationally known criminal justice and violence prevention expert Joel Dvoskin teaches how to identify and mitigate the risk of violence in mental health, substance use, and social service settings.

HD4. State-of-the-Science in Crisis Services

Room: Chesapeake D An in-depth look into crisis services and the solutions to the many clinical, administration, and financial issues that crisis programs confront.

HD5. New Horizons in Substance Use Disorder Treatment: Operationalizing Integration

Room: Maryland 6 National on-the-ground experts focus on moving substance use organizations into the center of healthcare by building on your expertise.

Special Trainings

middle Management Academy — One-of-its-kind training for behavioral health staff April 30 - May 3, Azalea 3

mental Health First Aid Instructor Summit Sunday, 10:00 am - 4:00 pm, Maryland C

#NATCON14 23 www.TheNationalCouncil.org/Conference 20 15

CONFERENCE April 20 – 22, 2015  Gaylord Palms Resort, Orlando

HILL DAY October 5 – 6, 2015  Washington, DC

Join Us Again Next Year! 20 Sessions by track KEY A, B, M sessions Mon, May 5 C, D, T sessions Tue, May 6 E, W sessions Wed, May 7

Behavioral Health-Primary Care Integration 15 A1. Integration from the Hospital Perspective: Do They Need You? Woodrow Wilson A A2. Get Paid: Sustaining Integration through Proper Coding National Harbor 11 ATEDtalk1. Chronic Care Management for Addiction: What Can We Learn from Failure? Potomac 1 – 2 ATEDtalk2. What Primary Care Can Learn from Behavioral Health Potomac 1 – 2 B1. Care Management: 10 Best Practices Chesapeake 7 – 9 B2. So Many Models of Integration: What Path is Right for You? Maryland A B3. FQHCs: Trade Secrets You Need to Know Chesapeake A – C BTEDTalk3. Behavioral Health: A Transferable Technology for Real World Problems Potomac 1 – 2 C1. Designing Your Space for Integrated Care Chesapeake 7 – 9 C2. Measuring Health Outcomes Chesapeake 10 – 12 TLunch2. From Stable to Flourishing: Adding Community Support to Your Integrated Healthcare Center Chesapeake 10 – 12 CONFERENCE Embedding Behavioral Health in Primary Care: A Case Study Chesapeake 7 – 9 D1. April 20 – 22, 2015  Gaylord Palms Resort, Orlando D2. From Integration to the Patient-centered Home Chesapeake 10 – 12 E1. Become an FQHC: How Did They Do It? Chesapeake 4 – 6 E2. High Performing Interdisciplinary Teams Chesapeake 10 – 12

Board Governance A3 Succession Planning for Boards Chesapeake A B4 The Board's Responsibility in Compliance National Harbor 7 C3 Is a Merger or Affiliation in Your Future? Chesapeake A – C D3 Building the Best Board Ever!!! Chesapeake A – C

Children and Youth A4 The Practitioner's Dilemma: To Involve or Not Involve Caregivers National Harbor 10 B5 Collaborative Documentation with Kids: Yes, You Can! Chesapeake G – I C4 No Quick Fix: Treating Kids with Complex Disorders Maryland B CTEDtalk1 Early Intervention: New Approaches to Prevent and Treat Psychosis Potomac 1 – 2 TLunch10 Connecting with Peers to Share Challenges and Successes: 5th Annual Children’s Behavioral Health National Harbor 12 – 13 Roundtable Tue Plenary 3 Children's Mental Health Awareness Day Potomac Ballroom Tue Thought Lessons Learned from Sandy Hook Maryland C – D HILL DAY Leader October 5 – 6, 2015  Washington, DC D4 What Really Works for Young Adults: A Candid Conversation Woodrow Wilson A D6 Opportunities in Treating Autism Spectrum Disorders Chesapeake J – L E4 Financing Children's Services Innovations National Harbor 11 E5 RAISE: The Promise and Potential in Prevention and Early Intervention Maryland B Join Us Again Next Year! Clinical Practices A5 Evaluating the Evidence Base: What Works Chesapeake G – I A6 Assessing and Reducing Risk of Suicide and Violence Chesapeake J – L MLunch2 Global Innovation in Behavioral Health Chesapeake 10 - 12 MLunch14 Clinical Support for Mentoring for Medication Assisted Treatment National Harbor 2

#NATCON14 25 www.TheNationalCouncil.org/Conference Sessions by track

KEY A, B, M sessions Mon, May 5 C, D, T sessions Tue, May 6 E, W sessions Wed, May 7

Clinical Practices continued B7 Emerging Best Practices in Care Coordination Maryland 1 – 3 BTEDtalk1 The Evidence Based Practitioner: Back to the Future Potomac 1 – 2 BTEDtalk2 Everything We Knew About Suicide Was Wrong Potomac 1 – 2 C5 The First 30 Days: The Foundation for Successful Treatment Chesapeake G – I C6 DLA-20: THE Clinician and Consumer Instrument for Measuring Progress Chesapeake J – L TLunch1 Clinical Support for Opiates and Pain Chesapeake 7 – 9 D7 Adopting the Open Dialogue Approach to Improve Outcomes Maryland 1 – 3 D19 Learning to Love Groups: Practical and Effective Approaches National Harbor 10 D20 Treatment Plans that Improve Physical Health Potomac 3 – 4 E6 Forensic Assertive Community Treatment (FACT): An Emerging Evidence-based Practice Chesapeake J – L Wed Thought Dare to be Happy: The Power of Positive Being Maryland A Leader

Criminal Justice A7 Diversion Programs: Second Chance for Veterans Maryland 1 – 3 B8 Successful Community Transitions for Incarcerated People Maryland 4 – 6 C7 Reducing Criminal Behavior: Selecting and Delivering Effective CBT Maryland 1 – 3 CTEDtalk3 And Justice for All: Ending the Criminalization of Mental Illnesses Potomac 1 – 2 Tue Thought Should Public Safety Be Central To the Mission of Behavioral Health Providers? Cherry Blossom Ballroom Leader D8 Is It Worth It for Your Program to be Criminal Justice Savvy? National Harbor 2 – 3 E8 Ask the Expert: What’s New in Criminal Justice Collaboration? National Harbor 10 Wed Thought The Unintended Consequences of Doing Good Maryland B Leader

Crisis Response Services A8 Crisis Services: Where's the Money? Maryland 4 – 6 MLunch1 What Do Cagney and Lacey, NCIS, and Hill Street Blues Have to Do with Crisis Response? National Harbor 4 B9 Putting Out the Fires: Mobile Crisis Teams National Harbor 2 C8 What Do We Need to Know to Save Lives: Lessons from Research About Safety and Suicide Preven- National Harbor 3 tion TLunch11 Town Hall for Providers of Crisis Services National Harbor 10 D9 Crisis Centers as Urgent Care for Behavioral Health Maryland 4 – 6 E9 Let Your Fingers Do the Walking: Technology Innovations for Crisis Services Maryland 4 – 6

Finance and Payment Redesign A9 Accountable Communities of Health National Harbor 2 A10 Medicaid Health Homes: Best Practices National Harbor 4 A11 The New Mexico Medicaid Compliance Debacle: Why You Need to Pay Attention National Harbor 3 MLunch3 Copays and Deductibles: Policies and Procedures Chesapeake 7 – 9 B10 The Promise and Progress of the ACO for Behavioral Health National Harbor 3 B11 Payment Redesign in Behavioral Health Finally Chesapeake 10 – 12 B12 The Private Equity Playbook: What Makes Private Equity Successful? National Harbor 12 – 13

26 #NATCON14 www.TheNationalCouncil.org/Conference Sessions by track

KEY A, B, M sessions Mon, May 5 C, D, T sessions Tue, May 6 E, W sessions Wed, May 7

Tue Plenary 1 Promising Care: How We Can Rescue Health Care by Improving It Potomac Ballroom C9 The Making of a Behavioral Health Center of Excellence: An Interview with National Council Thought Maryland A Leaders C10 ICD–10 Countdown: Are You Ready? National Harbor 4 C11 Speed Dating with Managed Care Executives Woodrow Wilson A TLunch3 Behavioral Health Center of Excellence Crowdsourcing Project Results Chesapeake A – C TLunch8 Don’t Let Medicare Scare You National Harbor 3 D10 Making the Business Case for Injectibles National Harbor 4 D11 No Money No Mission! Cracking the Costing Code Maryland A D12 Parody to Parity: Changing Insurer Attitudes Toward Behavioral Health Coverage National Harbor 7 E3 Revenue Cycle Management= Superior Performance Woodrow Wilson A E10 Moving from Sick Care to Health Potomac 5 – 6 E11 Dual Eligibles: National Landscape and Innovative Approaches National Harbor 4 Wed Thought ACA, Olmstead, and Housing: An Update from HUD Woodrow Wilson A Leader

Health Information Technology A12 Promoting the Use of Telehealth Technologies: Early Adopters Chesapeake D – F MLunch4 42 CFR Part 2: What Do Providers Really Think? Chesapeake D - F B13 On the Road to Interoperability Chesapeake D – F C12 Coordinating Care to Improve Outcomes and Reduce Costs: Integrating with Acute Care Hospitals as a Chesapeake D – F First Step TLunch4 Data Security in a Mobile, Cloud-Based World Chesapeake D – F D13 Using Technology to Engage and Monitor Individuals with Mental Illness, Substance Use and Cognitive Chesapeake D – F Disabilities E12 Behavioral Health Quality Measures and Using Business Analytics in an HIE Environment Chesapeake D – F

Living Your Life Well A13 Creating Your Personal Brand Potomac 5 – 6 MLunch5 Practice What We Preach: Staff Wellness Programs Chesapeake A MLunch6 Click Like a Pro: iPhone Photography Tips & Tricks National Harbor 10 CTEDTalk2 Healthy Addictions: Managing Stress and Finding Work-Life Balance Potomac 1 – 2 D14 Sustainable Performance at Work: Getting the Job Done Without Finishing Yourself Off Cherry Blossom Ballroom

Marketing & Branding: Lessons from the Rest of Healthcare A14 How Good Leaders Become Great Communicators National Harbor 7 MLunch12 The Value of Branding in Healthcare: Why Your Organization Needs It National Harbor 6 Mon Thought The Power of Marketing in the Age of Instant Information Woodrow Wilson A Leader B14 Three Simple and Low-cost Ways to Market Yourself Potomac 5 – 6 C13 Mental Health First Aid: Your Marketing Ace Potomac 5 – 6 C21 Social Media 101 and the Big Bad HIPAA Wolf National Harbor 7 D21 Using Video to Tell Your Story Potomac 5 – 6 E14 Writing About Mental Health: What the Public Will Read National Harbor 13

#NATCON14 27 www.TheNationalCouncil.org/Conference Sessions by track

KEY A, B, M sessions Mon, May 5 C, D, T sessions Tue, May 6 E, W sessions Wed, May 7

Organizational Excellence A16 Must Have Business Skills in an Ever Changing Health Environment National Harbor 6 A21 10 Years In: Same Day Access is Now the Expectation Chesapeake 7 – 9 MLunch8 Follow the Money and Grow with the Flow: Organizational Capacity Enhancements Critical for Com- Chesapeake J – L petitive Federal Grant Success Mon Thought Is It Really Possible to Lower Costs and Improve Quality? Potomac A - B Leader B6 Protecting the Heart of Your Operation: Injuries and Controls for Behavioral Health Workers Chesapeake J – L C14 First Do No Harm: The Top 10 Guidelines for Risk Management National Harbor 10 C20 Strategic Business Planning National Harbor 12 – 13 TLunch5 Same-Day Access Roundtable National Harbor 2 TLunch6 Safe and Affordable Housing: The Key to Recovery and Resiliency Chesapeake J – L D15 Be the Nordstrom of Healthcare: Customer Service National Harbor 12 – 13 E7 Improving Lives Through Payer/Provider Collaboration National Harbor 2 E15 Collaborative Documentation WILL Lower Risk National Harbor 3 E16 New Opportunities in Permanent Supportive Housing and Community Integration Chesapeake G – I

Prevention, Peers, and Recovery A17 Influential Myths about Mental Illness and How They Work Against Us Chesapeake 10 – 12 ATEDtalk3 Prevention: Is There Really Such a Thing? Potomac 1 – 2 MLunch9 Phone-based Psychoeduction for Homebound Older Adults Maryland 1 – 3 MLunch10 The Future is Now: A Peer Innovation and Health Plan Partnership Maryland 4 – 6 MLunch13 Maintaining Compassion, Clarity and a Focus on Career Development: The Role of Supervision in Peer National Harbor 7 Support MLunch11 Creating Partnerships to Grow and Support Mental Health First Aid Potomac 5 – 6 Mon Thought Running From Crazy Maryland B Leader BSpecialEvent1 Tackling Tobacco in Integrated Health Settings Potomac 3 – 4 CSpecialEvent1 Peers and Tobacco Cessation: The Tool Up Your Sleeve Potomac 3 – 4 TLunch12 Theater of War: Soldiers & Citizens Tour Cherry Blossom Ballroom Tue Thought Town Hall with Pam Hyde Maryland A Leader D17 CDC’s National Networks: Joining Forces to Reduce Tobacco and Cancer Rates National Harbor 6 Wed Thought Dare to be Happy: The Power of Positive Being Maryland A Leader

Public Policy Mon Plenary 1 Creating Change that Matters Potomac Ballroom A15 Health Reform Impact: Parity, Essential Benefits, and Network Adequacy National Harbor 12 – 13 MLunch1 Town Hall Maryland C – D B16 Medicaid: What Next? Maryland B B17 Don’t Be Scared, Be Prepared: Get Ready for Hill Day Chesapeake 4 – 6 Tue Plenary 2 Leadership Lessons from Former Secretary of State Hillary Rodham Clinton Potomac Ballroom

28 #NATCON14 www.TheNationalCouncil.org/Conference Sessions by track

KEY A, B, M sessions Mon, May 5 C, D, T sessions Tue, May 6 E, W sessions Wed, May 7

C16 Don’t Be Scared, Be Prepared: Get Ready for Hill Day (Repeat) National Harbor 2 Tue Thought The Privacy vs Liberty Debate: Do Consumer Protections Hamper Effective Treatment? National Harbor 2 – 3 Leader D18 How to Make Friends and Influence People: Advocacy Tips from the Experts Chesapeake 4 – 6 E13 Eligibility & Enrollment: Takin’ Names, Making Money and Saving Lives Potomac 1 – 2 E17 How to Make Friends and Influence People: Advocacy Tips from the Experts (Repeat) Potomac 3 – 4 Wed Plenary 1 Moving the Mental Health and Substance Abuse Agenda Inside the Halls of Congress Potomac Ballroom Wed Plenary 2 Yes, We CAN Make Change in Washington: Standing Strong at Hill Day 2014 Potomac Ballroom

Substance Use and Co-Occurring Disorders Mon Plenary 2 Quest for the Cure: Scientific Breakthroughs in Treating Mental Illness Potomac Ballroom A18 Bending the Cost Curve and Changing Substance Use Treatment Chesapeake 4 – 6 Mon Thought From SickCare to HealthCare: Evolution or Revolution? Maryland A Leader B18 Treating Co-occurring Substance Use and Mental Illness: Lessons from the Field National Harbor 10 C15 Capacity-building For Use of Medications and Other Evidence-based Practices in Treatment National Harbor 11 C17 SBIRT Opportunities and Implementation Strategies Maryland 4 – 6 Tue Thought 21st Century Behavioral Health Treatment and Delivery Woodrow Wilson A Leader D5 Substance Use Prevention in an ACA World Chesapeake G – I E18 What Works? Treating Substance Use in Children and Adolescents Maryland C – D

Trauma-Informed Care A19 Hope Amid Heartbreak Maryland A Mon Thought Born for Love: Why Empathy is Endangered — and Essential Maryland C – D Leader B19 Best in Class: Measuring Success in Implementing Trauma-informed Care National Harbor 11 C18 Training Trauma-informed Peers Chesapeake 4 – 6 D16 Making Trauma-Informed Care Stick National Harbor 11 E19 Seeking Safety: An Evidence-Based Approach for Substance Use and Trauma National Harbor 10

Workforce, Management, and Leadership A20 Workforce Development: The Care and Feeding of Staff Maryland B MLunch7 A Bachelors in Behavioral Health: The College Degree of the Future Chesapeake G – I B15 Innovation Through Affiliations and Mergers National Harbor 4 C19 Conflict Engagement Across Cultures National Harbor 5 TLunch7 Nurses in Integrated Care Chesapeake 4 – 6 Tue Thought Uncharitable: The Way We Think About Charity Is Dead Wrong Maryland B Leader E20 Hiring, Training, and Coaching Staff toward Client Outcomes: A Framework for High Performance Or- Maryland 1 – 3 ganizations Wed Thought More Than a Minute: How to Be an Effective Leader and Manager in Today's Changing World Maryland C – D Leader

#NATCON14 29 www.TheNationalCouncil.org/Conference Hill Day ’14

For the first time, the National Council’s Hill Day takes place at the National Council Conference. Don’t miss the year’s biggest behavioral health advocacy event! Join attendees from your state in meeting with members of Congress on May 7 to advocate for public policies that improve access to mental health and substance use services. Workshops and sessions related to our public policy priorities run throughout the Conference to help you prepare for Hill Day — from tips on talking to your elected officials, to a summary of our major policy priorities, and more.

Hill Day General Sessions Creating Change that Matters with National Council CEO Linda Rosenberg

Monday, 8:30 am – 9:15 am Potomac Ballroom

Promising Care: How We Can Rescue Healthcare by Improving It, with former CMS Administrator Don Berwick

Tuesday, 8:30 am – 9:30 am Potomac Ballroom

Leadership Lessons from Former Secretary of State Hillary Rodham Clinton

Tuesday, 10:00 am - 11:00 am Potomac Ballroom

Moving the Mental Health Agenda Inside the Halls of Congress, with Senator Kelly Ayotte (R-NH)

Wednesday, 11:15 am – 11:45 am Potomac Ballroom

We CAN Make Change in Washington: Standing Strong at Hill Day 2014, with Patrick Kennedy

Wednesday, 11:45 am – 12:15 pm Potomac Ballroom

Hill Day Thought Leader Sessions The Privacy v. Liberty Debate: Do Consumer Protections Hamper Effective Treatment?

Tuesday, 3:00 pm – 4:00 pm National Harbor 2-3

ACA, Olmstead, and Housing: An Update from HUD

Wednesday, 9:50 am – 10:50 am Wilson A

Hill Day Workshops

A.15 Health Reform Impact: Parity, Essential Benefits, and Network Adequacy National Harbor 12 - 13

B.16 Medicaid: What’s Next? Maryland B

B.17 Don’t Be Scared, Be Prepared: Get Ready for Hill Day Chesapeake 4 - 6

C.16 Don’t Be Scared, Be Prepared: Get Ready for Hill Day (repeat session) National Harbor 2

D.18 How to Make Friends and Influence People: Advocacy Tips from the Experts Chesapeake 4 - 6

E.13 Eligibility & Enrollment: Takin’ Names, Making Money and Saving Lives Potomac 1 - 2

E.17 How to Make Friends and Influence People: Advocacy Tips from the Experts Potomac 3 - 4 (repeat session)

30 #NATCON14 www.TheNationalCouncil.org/Conference Hill Day ’14

We’ll Get You to Your Hill Day Meetings The National Council will run buses to and from Capitol Hill on Wednesday from 7:00 am to 6:00 pm. Buses pick up at the Gaylord National bus loop and drop off at the Lutheran Church of the Reformation at 212 E. Capitol St. NE. If you plan to depart Washington D.C. on Wednesday, we have also ensured secure luggage storage at the Lutheran Church. Our staff will meet you there to check your bags, answer any last-minute questions, and send you on your way.

Advocacy Leadership Awards, Supported by Sunovion The annual National Council Advocacy Leadership Awards, supported by Sunovion Pharmaceuticals, Ltd., recognize mental health and substance use care advocates that are changing the face of federal and state behavioral healthcare policy. e Individual Achievement in Advocacy: Mary Ruiz, President/CEO, Manatee Glens e Organizational Achievement in Advocacy: Texas Council of Community Centers e Elected Official Service in Advocacy: John Kasich, Republican Governor of Ohio

State Delegation Meetup Wednesday, 7:00 am - 8:30 am, Potomac Ballroom This special breakfast event for Hill Day attendees gives you the chance to connect with others from your state, coordinate your scheduled Hill visits, and strategize how you’ll make your case for mental health and substance use services. You’ll connect with your State Captain, get the materials you need, and have all your questions answered.

It’s All at Your Finger Tips Download the Conference App The National Council Conference app includes all the information you need for Hill Android iPhone Day and your Congressional visits. You will find the fact sheets, policy “asks,” a map of Capitol Hill, and much more. If you haven’t already, download the app in your app store using the search term, “NatCon14,” or scan the relevant QR code.

Grab Your Lunch and Head to Capitol Hill We’ll have lunches ready for you in the Maryland Foyer to grab as you head to the Hill Day buses to get to you Congressional appointments.

Partners

Depression and Bipolar Support Alliance

#NATCON14 31 www.TheNationalCouncil.org/Conference Live Streaming at Conference ’14

Feeling antsy and not ready to sit for an hour? Interested in talking with Marketplace vendors, but don’t want to miss a word from the Conference Headliners? We will live stream the following sessions in the Marketplace. We will also stream these publicly, so your colleagues can take part. Tell them to visit www.TheNationalCouncil.org.

time Sessions headliners

Monday, May 5 8:30 am - 9:15 am Creating Change that Matters Linda Rosenberg

9:15 am - 10:15 am Quest for the Cure: Scientific Breakthroughs in Treating Mental Illness Tom Insel

Chronic Care Management for Addiction: What Can We Learn from Failure? Richard Saitz

10:45 am - 11:45 am What Primary Care Can Learn from Behavioral Health Jeffrey Brenner

Prevention: Is There Really Such a Thing? David Shern

Linda Rosenberg; 12:15 pm - 1:15 pm Town Hall with Linda Rosenberg Charles Ingolgia; Al Guida

1:30 pm - 2:30 pm Born For Love: Why Empathy is Endangered - and Essential Bruce D. Perry

1:30 pm - 2:30 pm Is It Really Possible to Lower Costs and Improve Quality? Jeffrey Brenner

The Evidence Based Practitioner: Back to the Future Anthony Salerno

3:00 pm - 4:00 pm Everything We Knew About Suicide Was Wrong David Covington

Behavioral Health: A Transferable Technology for Real World Problems Arthur Evans, Jr.

Tuesday, May 6 8:30 am - 9:30 am Promising Care: How We Can Rescue Health Care by Improving It Don Berwick

10:00 am - 11:00 am Leadership Lessons from Former Secretary of State Hillary Rodham Clinton Hillary Clinton

Early Intervention: New Approaches to Prevent and Treat Psychosis William McFarlane

Healthy Addictions: Managing Stress and Finding Work-Life Balance Joe Robinson 11:15 am - 12:15 pm What Works: Treating Individuals with Mental Illness in the Criminal Justice Steven Leifman System

1:45 pm - 2:45 pm Children's Mental Health Awareness Day

3:00 pm - 4:00 pm Lessons Learned from Sandy Hook Richard Koplewicz

Wednesday, May 7 More Than a Minute: How to Be an Effective Leader and Manager in Today's 9:50 am - 10:50 am Holly Green Changing World

Moving the Mental Health and Substance Abuse Agenda Inside the Halls of 11:15 am - 11:45 am Senator Kelly Ayotte Congress

11:45 am - 12:15 pm We CAN Make Change in Washington: Standing Strong at Hill Day 2014 Patrick Kennedy

32 #NATCON14 www.TheNationalCouncil.org/Conference National Harbor

Capitol Hill

Metro Station Red line Orange line Blue line House office building Senate office building Entrance

#NATCON14 33 www.TheNationalCouncil.org/Conference Gaylord national

34 #NATCON14 www.TheNationalCouncil.org/Conference Gaylord national

#NATCON14 35 www.TheNationalCouncil.org/Conference Schedule-at-a-Glance

AGENDA START TIME END TIME ROOM NAME Monday May 5 May Monday Monday, May 5 Fun Run 6:00 AM 7:00 AM Hotel Lobby

Yoga 6:00 AM 7:00 AM National Harbor 1

Registration Open 7:00 AM 6:00 PM Convention Center Level

Board Member Networking Breakfast 7:30 AM 8:30 AM Potomac 3-4

Young Leaders Networking Breakfast 7:30 AM 8:30 AM National Harbor 9

Behavioral Health Continental Breakfast 7:30 AM 8:30 AM Marketplace – Prince George's Exhibit Hall

Medical Director Networking Breakfast 7:30 AM 8:30 AM National Harbor 14

Bookstore Open 7:30 AM 5:30 PM Potomac A/C Lobby

Behavioral Health Behavioral Health Marketplace Open 7:30 AM 6:00 PM Marketplace – Prince George’s Exhibit Hall

Behavioral Health MHRRG/Negley Professional Photos 8:00 AM 5:00 PM Marketplace – Prince George’s Exhibit Hall

Wellness Room 8:00 AM 4:30 PM National Harbor 8

Behavioral Health Genoa Replenishment Spa 8:00 AM 4:00 PM Marketplace – Prince George’s Exhibit Hall

Plenary: Linda Rosenberg 8:30 AM 9:15 AM Potomac Ballroom

Plenary: Tom Insel 9:15 AM 10:15 AM Potomac Ballroom

Behavioral Health Coffee Break 10:15 AM 10:45 AM Marketplace – Prince George’s Exhibit Hall

A Workshops 10:45 AM 11:45 AM Multiple locations

TED Talk: Richard Saitz: Chronic Care Management for Addiction: What Can We 10:45 AM 11:05 AM Potomac 1-2 Learn from Failure?

TED Talk: Jeffrey Brenner: What Primary Care Can Learn from Behavioral Health 11:05 AM 11:25 AM Potomac 1-2

TED Talk: David Shern: Prevention: Is There Really Such a Thing? 11:25 AM 11:45 AM Potomac 1-2

Behavioral Health Lunch 11:45 AM 1:15 PM Marketplace – Prince George’s Exhibit Hall

Lunch 'N' Learns 12:15 PM 1:15 PM Multiple locations

Behavioral Health Posters 12:15 PM 1:15 PM Marketplace – Prince George’s Exhibit Hall

National Council Town Hall 12:15 PM 1:15 PM Maryland C-D

Special Event: Smoking Cessation: Tackling Tobacco in Integrated Health Settings 1:30 PM 3:00 PM Potomac 3-4

36 #NATCON14 www.TheNationalCouncil.org/Conference Schedule-at-a-Glance

AGENDA START TIME END TIME ROOM NAME Monday May 5 May Monday Thought Leader: Bruce D. Perry 1:30 PM 2:30 PM Maryland C-D

Thought Leader: Mariel Hemingway 1:30 PM 2:30 PM Maryland B

Thought Leader: Jeffrey Brenner 1:30 PM 2:30 PM Potomac A-B

Thought Leader: David Mee-Lee 1:30 PM 2:30 PM Maryland A

Thought Leaders: Mark Ragan & Jim Ylisela 1:30 PM 2:30 PM Woodrow Wilson A

Potomac A/C Lobby in Book Signing: Mariel Hemingway 2:30 PM 3:00 PM Book Store

Behavioral Health Coffee Break 2:30 PM 3:00 PM Marketplace – Prince George’s Exhibit Hall

Film Festival: The Anonymous People 3:00 PM 4:30 PM National Harbor 5

B Workshops 3:00 PM 4:00 PM Multiple locations

TED Talk: Anthony Salerno: The Evidence- Based Practitioner: Back to the Future 3:00 PM 3:20 PM Potomac 1-2

TED Talk: David Covington: Everything We Knew About Suicide Was Wrong 3:20 PM 3:40 PM Potomac 1-2

TED Talk: Arthur Evans, Jr.: Behavioral Health: A Transferable Technology for Real 3:40 PM 4:00 PM Potomac 1-2 World Problems

Behavioral Health Welcome Reception 4:30 PM 6:00 PM Marketplace – Prince George’s Exhibit Hall

Advocacy Leadership Reception (Invite Only) 5:30 PM 7:00 PM Cherry Blossom Ballroom

FADAA Member Reception 5:30 PM 7:00 PM Azalea 1

SAMHSA-HRSA PBHCI Networking Event 5:30 PM 7:00 PM Suite 4101

Maryland Reception 5:30 PM 7:00 PM Magnolia 3

Massachusetts ABH Member Reception 5:30 PM 7:00 PM Azalea 2

Pennsylvania Reception 5:30 PM 7:00 PM Annapolis 3-4

#NATCON14 37 www.TheNationalCouncil.org/Conference Hot Spots

Behavioral Health Marketplace Genius Bar 7:30 am – 6:00 pm Monday, Tuesday, and Wednesday Monday May 5 May Monday Prince George’s Expo Hall Potomac A/C Lobby Meet vendors and talk with new and The Genius Bar ― much like the one in old colleagues. Grab your breakfast, your neighborhood Apple store ― puts lunch, coffee, and just stop by at one-on-one and small group consulting breaks. at your fingertips. The Genius Bar enhances your conference experience by enabling you to move past The Bookstore theory and ideas and into the nitty-gritty details with the 7:30 am – 5:30 pm “geniuses,” including some of the most sought after Potomac A/C Lobby experts, like integration maven Kathy Reynolds, trauma expert Cheryl Sharp, and strategic business development So many Conference ’14 speakers guru David Lloyd. have authored books that we can’t possibly list them all. Hit the bookstore Project Step Up’s PhotoVoice Exhibit to peruse hundreds of titles and find some Monday, Tuesday, and Wednesday novelty gifts, too. Don’t forget about your family and Potomac Lobby Foyer colleagues at home ― there’s something for everyone. Eighteen high school students, parti- cipants of Project Step Up, from East Welcome Reception Harlem and the South Bronx particip- 4:30 pm – 6:00 pm ated in a three-day participatory photo- Marketplace graphy program called PhotoVoice. Sponsored No other time of the year can you by the McSilver Institute of Poverty, Policy, and Research, PhotoVoice aimed to empower students to tell stories about come together with all your colleagues their community through photographs. Students learned from around the nation in one (big) room. about photography from professional photographers at the Josephine Herrick Project and then returned home to East Harlem and the South Bronx where they captured their Medical Director Networking Breakfast communities’ needs and strengths through a collection of 7:30 am – 8:30 am stunning photographs. National Harbor 14 Join medical directors, doctors, Robert Herman Photography Exhibit psychiatrists, psychiatric nurses, and Monday, Tuesday, and Wednesday other medical personnel to discuss Mezzanine Level issues unique to your roles. New York photographer Robert Herman exhibits color photographs from his re- cently published monograph, The New Wellness Room Yorkers. We’ll also exhibit images made by 8:00 am – 4:00 pm Robert with his iPhone. His photographs are available for sale. National Harbor 8 Break from the hustle and connect TheYoga Cu tting Edge with other conference attendees. Stop 10:00 am – 2:00 pm by the National Council’s Wellness Room Marketplace to fuel up with coffee, plan your agenda for Enjoy the royal treatment at our master the day, unwind, and connect with others. stylist salon. Get a mini up-do or quick style.

38 #NATCON14 www.TheNationalCouncil.org/Conference Hot Spots

Yoga Fun Run 6:00 am– 7:00 am 6:00 am– 7:00 am Monday May 5 May Monday National Harbor 1 Gaylord Lobby Downward dog, morning salutations, Kick off the day with an energizing run! corpse pose, no matter your level — Whether you’re a lifelong marathoner or novice or advanced— take the time to say just starting out, this run is for you. Take it ‘om’ and refresh yourself with yoga. at your own pace.

Iron Pumping Billiard Games Monday, Tuesday, and Wednesday 10:00 am – 4:00 pm Hotel Gym Marketplace

Break a sweat and pound out some Think you’re a pool shark back home? stress. You have free access to a state- Bring your skills to the table and see of-the-art gym in your hotel. how you stack up to other Conference ’14 attendees.

Ping Pong Fun! Replenishment Spa 10:00 am – 4:00 pm 8:00 am – 4:00 pm Marketplace Marketplace

It’s far more than a basement game Hit the replenishment spa for a free enjoyed by teens and families, alike. It’s an professional massage that leaves you international sensation. Enjoy a round or two feeling relaxed, refreshed, and energized with your colleagues or get tips form our Ping Pong Pro. after a round of power-packed conference sessions. Supported by Genoa Healthcare. Stop by Booth 308 to say thanks. Selfie Garden 7:30 am – 6:00 pm Free professional Photos Marketplace 8:00 am– 4:00 am Have some fun and share your confer- Marketplace ence experience with those back home. Stop by the Mental Health Risk Reten- Snap a “selfie” of yourself in front of one tion Group booth in the Marketplace Foyer (or all!) of our 10 backdrops in the National Council’s and sit for a professional makeup session and Selfie Garden, and check out #NatCon14 to see photos then get expertly photographed by our talented conference from your other attendees. photographers! Sponsored by Mental Health Risk Retention Group/Negley Associates Nordstrom Makeovers 10:00 am – 4:00 pm Smoothie Demos Marketplace 10:00 am – 4:00 pm Marketplace We’ve brought the playground to you for another year! Beauty consultants from Learn step-by-step how to make Nordstrom’s Pentagon City help you look delicious smoothies. You can return home your absolute, confident best. Stop by for make-up lessons, hit the green market and impress your family or just a little touch up. and friends with delicious, healthy treats.

#NATCON14 39 www.TheNationalCouncil.org/Conference Monday Plenaries

Plenary Creating Change that Matters Monday May 5 May Monday Potomac Ballroom 8:30 am - 9:15 am

Linda Rosenberg National Council for Behavioral Health President CEO and Mental Health First Aid pioneer

“We always overestimate the change that will occur in the next 2 years and underestimate the change that will occur in the next 10. Don’t let yourself be lulled into inaction.” Much has changed since Linda Rosenberg joined the National Council in 2004 — policy, technology and treatments, service delivery and payment models. The pace of change is rapid. As new opportunities like the Excellence in Mental Health Act once again reshape the behavioral health landscape, we must hold tight to our unique skills in creating human connections while adopting new technologies that extend our reach and support people in recovery. Let’s plot a course to marry our high-touch field with high-tech opportunities that will lift — mental health and substance use disorder treatments together — to EXCELLENCE.

Plenary Quest for the Cure: Scientific Breakthroughs in Treating Mental Illness

Potomac Ballroom 9:15 am - 10:15 am

Tom Insel Director of the National Institute of Mental Health

National Institute of Mental Health Director Tom Insel changes minds — or should we say, changes brains — about the science of mental health. He has never been satisfied with treatments that help individuals get “better but not well.” His tenure at NIMH is marked by groundbreaking findings in the areas of practical clinical trials, autism research, and the role of genetics in mental illness. Insel shares the results of cutting-edge research that supports early identification and prevention of major mental disorders, from autism to schizophrenia, as well as substance use disorders.

40 #NATCON14 www.TheNationalCouncil.org/Conference Monday “A” Workshops 10:45 am - 11:45 am

A1. Integration from the Hospital Perspective: reasons a written plan is essential, the board’s re- Do They Need You? sponsibility for putting a plan in place, how to prepare Monday May 5 May Monday the organization and community for a smooth transition, Room: Woodrow Wilson A how to best define the profile for an “ideal” successor, and Join a lively conversation with top docs working in hospit- how to turn this transition into an organizational opportun- als who have something to say about what’s working and ity. In addition, learn the way in which an organization needs what’s not when it comes to integration. No slides. No boring to go about planning for succession in the event of a sudden speeches—just stimulating conversation. Hear what they think change of leadership. Prepare for an anticipated or unanticip- gets in the way of community behavioral health providers when ated “change of guard.” working with hospitals and what behavioral health needs to Track: Board Governance change. We promise tough love and stimulating conversation. Are you ready to partner with a local hospital? If you are, don’t Stuart Meyers, The Meyers Group, Ronald Morton, The Meyers miss this session. Group

Track: Behavioral Health-Primary Care Integration A4. The Practitioner’s Dilemma: To Involve or Henry Chung, Montefiore Care Management, Montefiore Med- Not Involve Caregivers ical Center; John Santopietro, Carolinas Healthcare; Mitchell Room: National Harbor 10 Shuwall, The Zucker Hillside Hospital, North Shore LIJ Health System; Jerry Vaccaro, Ingenuity Health The caregivers’ role in the treatment of children and adoles- cents is inconsistent and challenging for behavioral health A2. Get Paid: Sustaining Integration through providers. The evidence for the effective treatment of areas Proper Coding such as conduct problems suggests that interventions that don’t involve caregivers are unlikely to promote positive out- Room: National Harbor 11 comes. Practitioners vary in their comfort with involving care- Correct billing and coding is essential to sustaining integration. givers as an integral part of the treatment process. Many lack Do you have the most up-to-date information about what you training and supervision in family-oriented treatment. Hear can and cannot bill in your integrated setting? Are you oper- the evidence for caregivers’ involvement and learn strategies ating with old information on billing and claims or misinform- to increase comfort with and success in engaging caregivers. ation on how to submit a “clean claim”? Learn key do’s and Leave with new skills to involve family members in a way that don’ts for your organization’s integrated health billing depart- promotes treatment goals. ment; discuss the future of fee-for-service billing and emer- Track: Children and Youth ging, new models for reimbursement; and go home with a tool to streamline your existing integrated care billing and claims Kara Dean-Assael, McSilver Institute for Poverty, Policy, procedures. and Research, Lydia Franco, McSilver Institute for Poverty Policy and Research, New York University, NY Clinic Technical Track: Behavioral Health-Primary Care Integration Assistance Center; Mary McKay, McSilver Institute for Poverty Jeff Capobianco and Kathleen Reynolds, National Council for Policy & Research, Silver School of Social Work, New York Behavioral Health University; Susan B. Stern, Factor Inwentash Faculty of Social Work, University of Toronto A3. Succession Planning for Boards A5. Evaluating the Evidence Base: What Works Room: Chesapeake A

What are the steps necessary to develop and implement an Room: Chesapeake G - I succession planning strategy that eases leadership transition It is critical for the behavioral health field to know the latest while maintaining the tactical and institutional knowledge ne- evidence on effective services and how to evaluate and dis- cessary to ensure continued provision of services? Hear the seminate this evidence broadly. Join the editor of Psychiatric

#NATCON14 41 www.TheNationalCouncil.org/Conference Monday “A” Workshops

Services, a scientific journal focusing on the current state of Office; Sarah Rahhal, NorthCare; Terri White, Oklahoma De- evidence to see these issues from an insider’s perspective and partment of Mental Health and Substance Abuse Services Monday May 5 May Monday to see into the editorial process for Assessing the Evidence Base, which Psychiatric Services published in 2014. A8. Crisis Services: Where’s the Money?

Track: Clinical Practices Room: Maryland 4 - 6

Richard Dougherty, DMA Health Strategies, Howard Goldman, How are crisis services funded? What are the opportunities University of Maryland School of Medicine, Clarence Jordan, within Medicaid? Join veteran public policy expert Peter Burns ValueOptions to discuss how states fund a range of crisis services in local communities. During his public policy career, Peter has been A6. Assessing and Reducing Risk of a senior advisor for three governors and has served as a state Suicide and Violence budget director. His expertise and experience extends across Room: Chesapeake J - L a range of state programs, from conceptualization and policy development to rate-setting, operations, evaluation, budget- Learn research-based methods of risk assessment and how to ing and accounting. Learn how to support state agencies in address identified risk factors in a client’s treatment or service the design, operations, and evaluation of home- and com- plan. Engage in a discussion with an international authority on munity-based service programs and hear case studies that il- the strengths and weaknesses of various methods of risk as- lustrate current funding opportunities and how the Affordable sessment, including actuarial instruments, structured profes- Care Act and parity may be explored. sional judgment, and anamnestic risk assessment strategies. Track: Crisis Response Services Discuss how to work with public safety and criminal justice agencies, as well as how to use support, scrutiny, services, Peter Burns, Burns & Associates, Inc.; Jenny Crawford, and structure to maximize the chances that an individual with National Council for Behavioral Health a mental health or substance use issue will have a safe and successful life in the community. A9. Accountable Communities of Health

Track: Clinical Practices Room: National Harbor 2

Joel Dvoskin, University of Arizona College of Medicine New York and Washington are among a handful of states that have stepped outside the box of healthcare reform by recogniz- A7. Diversion Programs: Second Chance for Veterans ing that “health and healthcare are local and much of health Room: Maryland 1 - 3 is determined outside of the four walls of a clinic or hospital.” This has led to an integration-centered waiver in New York and Veterans account for nine of every 100 individuals in U.S. jails an accountable community of health design in Washington. and prisons. These veterans sacrificed greatly for our country Blending collective impact, primary and behavioral healthcare and often have invisible wounds. About 20% of combat veter- integration, health neighborhoods, and the social determin- ans have PTSD, which is often accompanied by symptoms and ants of health, the designs support the shift from a ‘sick care self-medication that may lead to a lifestyle marked by criminal model’ to a true ‘health model.’ Don’t miss this chance to look behavior. Beginning in 2011, the Oklahoma County District At- into the future of service delivery. torney led a collaborative effort to address veterans’ needs. Track: Finance and Payment Redesign Look at the Oklahoma County Veterans Diversion Program’s unique diversion and legal process, collaborative structure, Dale Jarvis, Dale Jarvis and Associates, Dan Lessler, Wash- and treatment components from a trauma-informed perspect- ington State Medicaid and Public Employees Benefits; ive. Hear how your community can adopt a similar program for Harvey Rosenthal, New York Association of Psychiatric veterans. Rehabilitation Services Track: Criminal Justice

Catherine (Catt) Burton, Oklahoma County District Attorney’s

42 #NATCON14 www.TheNationalCouncil.org/Conference Monday “A” Workshops

A10. Medicaid Health Homes: Best Practices services. Learn of the vast resources available to providers from the HRSA-sponsored regional and na- Room: National Harbor 4 5 May Monday tional telehealth resource centers. Several states are implementing Medicaid health home ser- Track: Health Information Technology vices for individuals with mental illnesses and substance use disorders, designating community behavioral health organiza- Joyce Hartje, National Frontier and Rural Addiction Technology tions as health home providers. Many of these organizations Transfer Center, University of Nevada Reno; Michael Lardieri, will need to expand care teams to include staff that will be National Council for Behavioral Health; Sarah Lord, Center for responsible for addressing population-focused and per- Technology and Behavioral Health, Dartmouth Psychiatric Re- son-centered health needs using evidence-based guidelines, search Center; Jonathan Neufeld, Upper Midwest Telehealth particularly for the management of coexisting chronic physical Resource Center; Nancy Roget, National Frontier and Rural Ad- conditions among individuals with mental illnesses. Gain prac- diction Technology Transfer Center, University of Nevada, Reno tical information on areas where treatment providers will need to develop new or greater capabilities and demonstrate profi- A13. Creating Your Personal Brand ciency to serve as health homes. Room: Potomac 5 - 6

Track: Finance and Payment Redesign A brand is the promise of a consistent client experience. A Lynn Dierker, Health Management Associates; Juan Montanez, powerful personal brand delivers remarkable results by provid- Health Management Associates; Alicia Smith, Health Manage- ing a compelling and unambiguous rendition of your strengths, ment Associates inspiring confidence and drawing potential clients. It articu- lates why, how, and what you do, distinguishes you from your A11. The New Mexico Medicaid Compliance competition, and succinctly describes the value the potential Debacle: Why You Need to Pay Attention client would receive by hiring you. Leave this workshop with a new brand, elevator pitch, mission statement, point of differ- Room: National Harbor 3 ence, and messaging. Gain tools to enhance your online pres- In 2013, New Mexico suspended Medicaid payments and ence, build your network, and win more business. referred 15 behavioral health organizations to the Medicaid Track: Living Your Life Well Fraud Control Unit, jeopardizing 85% of behavioral health Medicaid spending. Specific audit findings weren’t turned over Anne Collier, Arudia Executive Coaching & Development to the providers nor could they respond to the allegations of fraud. Several went out of business, including one that was A14. How Good Leaders Become Great later cleared of fraud allegations. Such payment suspensions Communicators are lawful. Learn how you can take steps to avoid the fate of Room: National Harbor 7 those in New Mexico. Like everyone else, leaders have to fight against white noise Track: Finance and Payment Redesign to be heard and understood. Explore thought leadership and Adam Falcone, Feldesman Tucker Leifer Fidell LLP learn how effective leaders can use multiple media platforms to communicate a point of view, address bad news, and man- A12. Promoting the Use of Telehealth age by listening. Learn how to discover and develop your voice, Technologies: Early Adopters follow the five principles of superior leadership communica- tion, and communicate your point of view across print, online, Room: Chesapeake D - F video and social media. Join telehealth early adopters and national experts to explore Track: Marketing & Branding: Lessons from the Rest of telehealth trends, outcomes, reimbursement, and costs, as Healthcare well as review the use of an agency-focused capacity assess- ment tool to determine organizational readiness to imple- Heather Cobb, National Council for Behavioral Health; ment the use of telehealth technologies to deliver treatment Jim Ylisela, Duff Media Partners

#NATCON14 43 www.TheNationalCouncil.org/Conference Monday “A” Workshops

A15. Health Reform Impact: Parity, Essential A17. Influential Myths about Mental Illness and Benefits, and Network Adequacy How They Work Against Us Monday May 5 May Monday Room: National Harbor 12 - 13 Room: Chesapeake 10 - 12

Four years after passing Congress, the Affordable Care Act has In the wake of mass shootings in schools and other public finally been implemented. You’ve heard a lot about the law’s places, beliefs about mental illness have permeated the me- coverage expansions and controversies, but how exactly will dia and policy debates. Most recently, a Congressional bill was it affect organizations that provide substance use and mental proposed to expand outpatient commitment policies and pro- health services? Join ACA experts from the Legal Action Center grams to reduce gun violence. Review these beliefs and their to explore some of the ACA’s major provisions that affect the lack of basis in evidence and take away alternative strategies benefits and provider networks available to individuals living to increase access for people who are disengaged from care, with mental illnesses or substance use disorders, with a focus as well as gain concrete strategies for policy and practices to on what you can do to make sure the ACA delivers on its prom- persuade people in distress that mental health services will ise of providing better care to more people. address their needs. Track: Public Policy Track: Prevention, Peers, and Recovery

Gabrielle de la Gueronniere, Legal Action Center; Charles Larry Davidson, Program for Recovery and Community Health, Ingoglia, National Council for Behavioral Health; Paul Samuels, Yale University Legal Action Center A18. Bending the Cost Curve and Changing A16. Must-Have Business Skills in an Ever Substance Use Treatment Changing Health Environment Room: Chesapeake 4 - 6 Room: National Harbor 6 More than four decades of psychotherapy research, two Parity implementation, Medicaid expansion, and commercial decades of research and experience with the ASAM Criteria, insurance reforms are bringing unprecedented change to the and a decade’s focus on strength-based, recovery-oriented behavioral health field and creating opportunities, as well as systems of care have still left us short of easy access to per- challenges, to service providers. Self-assessment data indic- son-centered, outcomes-driven systems for health and well- ates that many providers lack the skills to develop business ness. Learn strategies to engage people in self-change, en- plans, negotiate contracts, set up billing systems, implement courage providers and payers to design and deliver effective health IT, and address intake procedures to check individual’s and efficient systems of care, and create a culture of wellness coverage eligibility. BHbusiness is fully funded by SAMHSA that is sustainable and stretches resources. and offers cutting-edge coaching and technical assistance Track: Substance Use and Co-Occurring Disorders to ensure that organizations are poised to take advantage of David Mee-Lee, The Change Companies these new opportunities. Learn the basic provisions in federal

healthcare reform and parity implementation and change im- plementation, as well as discover what business practices are needed for transition and begin to develop an action plan for agency transformation. Track: Organizational Excellence

Daina Dennis, Alcoholism Council of the Cincinnati Area; Becky Vaughn, State Associations of Addiction Services; Lee Wipfli, La Casa de Esperanza Outpatient Clinic; Mary Young, Southw- est Iowa Mental Health Center

44 #NATCON14 www.TheNationalCouncil.org/Conference Monday “A” Workshops

A19. Hope Amid Heartbreak can do? Gain practical tools for hiring, developing, coaching, and growing professionals. We’re talking Room: Maryland A 5 May Monday hard and fast tools…not gut-feeling suggestions. Come The development of a young child is profoundly influenced with an open mind and willingness to “get real” in develop- by experience. Experiences — good and bad — shape the ing the next generation of behavioral health leaders. brain’s organization. The ultimate effect is to impact emo- Track: Workforce, Management, and Leadership tional, social, cognitive and physiological functioning. Insights into this process come from understanding brain Jim Triandiflou, Relias Learning development. Trauma, loss, and the absence of essential developmental experiences required to express a fundamental A21. 10 Years In: Same Day Access is Now the potential of a child are pervasive problems in our culture. Join Expectation international expert on children and trauma Bruce Perry to re- Room: Chesapeake 7 - 9 view clinical work and research that can help you better under- We have learned a lot after a decade of leading more than stand developmental trauma, neglect, loss, and the relational 400 organizations through same day access implementations problems that arise as a result. and want to share that information with you. Look not only at Track: Trauma-Informed Care same day access, but focus on assuring the long-term sustain- Bruce D. Perry, ChildTrauma Academy ability of same day access once the system is in place. For ex- ample, you might have same day access for your assessment, A20. Workforce Development: The Care and but what about same day or fast access for your prescribers? Feeding of Staff As same day access is now a requirement in integrated care environments, learn how to overcome the hurdles that have Room: Maryland B sidelined so many others. “People are the most important asset.” Have any of us not Track: Organizational Excellence uttered those words? However, have we walked the talk? For many companies, workforce development means hiring people Annie Jensen, Burrell Behavioral Health; Scott Lloyd, M.T.M. based on a handful of poorly planned interviews and providing Services, LLC the occasional conference room training…and maybe a not- totally-honest performance review. Is this really the best we

National Council Town Hall

Maryland C – D 12:15 pm - 1:15 pm

We did it! The most historic piece of legislation in 51 years passed — the first since the Community Mental Health Act in 1963 — on March 31, 2014. Through the Excellence in Mental Health Act the mental health and substance use field has a new $900 million funding stream to establish two-year demonstration programs in eight states to offer a range of services. And we have new standards for provider organizations — ones that allow us to realize excellence. How will our concept of behavioral health centers of excellence inform the standards defined in the Excellence Act’s implementation? How will the Act encourage more providers to seek excellence, and continue to strive for perfection? What are our next steps on the organizational, state, and federal levels? Join a lively discussion on where we go from here. Track: Public Policy

Linda Rosenberg and Charles Ingoglia, National Council for Behavioral Health; Al Guida, Guide Consulting Services, Inc.

#NATCON14 45 www.TheNationalCouncil.org/Conference TED-Style Talks

Chronic Care Management for Addiction: What Can We Learn from Failure?

Monday May 5 May Monday Potomac 1 - 2 10:45 am – 11:05 am

People with substance use disorders often do not receive treatment. When they do, there is an as- tonishing gap between the treatments we know work and what people actually get. Short-term uncoordinated, condition-focused care is the norm for people who have this chronic disease and more often than not, comorbidity too. The magic bullet is integration and chronic care management. Some evidence suggests they help, but at least one large study says otherwise. What does one failure of chronic care management tell us about substance use treatment and about how we should go about improving it? Answers to that question point the way forward. Track: Behavioral Health-Primary Care Integration

Richard Saitz, Department of Community Health Sciences, Boston University School of Public Health

What Primary Care Can Learn from Behavioral Health

Potomac 1 - 2 11:05 am – 11:25 am

When it comes to teams, the behavioral health field has it down. They have perfected interdependent, complex team structures that embrace people with mental illnesses and addictions. The hierarchy in behavioral health teams is flatter and the focus on client engagement, not client compliance. In primary care, we tell people what to do, rather than determining what they want and how we can help them achieve their health goals. When a person doesn’t follow the treatment plan, we get angry, we call the person “non-compliant,” we may even trigger re-traumatization in people with ACEs. The primary care field is evolving, however, and is improving its approach to care delivery — and can learn a great deal from behavioral health. Track: Behavioral Health-Primary Care Integration

Jeffrey Brenner, Camden Coalition of Healthcare Providers

Prevention: Is There Really Such a Thing?

Potomac 1 - 2 11:25 am – 11:45 am

America is facing significant deterioration in our human capital and community wellbeing. Our con- temporary public health ‘epidemics’ require urgent action. Fortunately, we have well-developed prevention and promotion technologies that can reverse this deterioration. Community mental health and substance use service agencies are ideally suited to lead implementation of this next chapter in America’s public health — fulfilling the vision of the original Community Mental Health Act. Focus on the challenges, the opportunities, and call to action. Track: Prevention, Peers, and Recovery

David Shern, Mental Health America

46 #NATCON14 www.TheNationalCouncil.org/Conference Monday Lunch ‘n’ Learns

Don’t Go Hungry! Before you run off to your Lunch ‘N’ Learns, films, or performances ― hit the Behavioral Health Marketplace to pick up your lunch. Monday May 5 May Monday Monday Lunch ‘N’ Learns 12:15 pm – 1:15 pm

MLunch1. What Do Cagney and Lacey, NCIS, and collections — from front desk scripts to sample policies and Hill Street Blues Have to Do with Crisis and procedures — to assist in collections. Response? Track: Finance and Payment Redesign

Room: National Harbor 4 Michael Flora, Ben Gordon Center and MTM Services, Inc.

Crisis providers and law enforcement officers are important partnerships. Learn what experienced law enforcement of- MLunch4. 42 CFR Part 2: What Do Providers ficers need from behavioral health providers when creating Really Think? crisis systems and responding to urgent situations in safe, effi- Room: Chesapeake D - F cient, and compassionate ways. 42 CFR Part 2 presents real challenges for sharing behavi- Track: Crisis Response Services oral health information and coordinating care across the pro- Jenny Crawford, National Council for Behavioral Health; Brian vider system. This is especially difficult in health information Gootkin, Gallatin County Sheriff; Nick Margiotta, Phoenix exchange environments. Should 42 CFR Part 2 be modified Police Department to facilitate care coordination and better quality care? Review current provider thinking around Part 2, learn what might be MLunch2. Global Innovation in Behavioral changed without regulation, what needs to be strengthened Health in Part 2, and action steps for providers to take to enhance sharing Part 2 data with their medical partners. Room: Chesapeake 10 - 12 Track: Health Information Technology The World Health Organization estimates that more than 450 million people worldwide have a mental illness and 14% of the Laura Ashpole, Popovits & Robinson, PC, Michael Lardieri, Na- global burden of disease can be attributed to mental illnesses tional Council for Behavioral Health, Renee Popovits, Popovits and substance use disorders. Join panelists from England, and & Robinson, PC the Netherlands to explore the challenges and opportunities in behavioral healthcare outside the continental United States. MLunch5. Practice What We Preach: Staff Come hear how other countries deliver services and what we Wellness Programs can learn from them. Room: Chesapeake A Track: Clinical Practices Workplace wellness is essential, especially with the advent Jackie Ardley, Jackie Ardley Consulting Ltd., Roelof Kleppe, of healthcare reform and its focus on prevention and wellness. Geestelijke GezondheidsZorg Eindhoven en de Kempen, Kara Many organizations look to reduce healthcare costs and im- Sweeney, National Council for Behavioral Health prove the overall health of their employees by helping them lead healthier lives and change poor health habits. Imple- MLunch3. Copays and Deductibles: Policies menting corporate wellness and obtaining buy-in from senior and Procedures leadership can be daunting; explore wellness programs, learn how to achieve buy-in, and ensure leadership is engaged and Room: Chesapeake 7 - 9 dedicated to the overall strategy and goal in implementing a Behavioral Healthcare providers are finding it necessary to wellness program. change their front office and back office procedures to help Track: Living Your Life Well capture co-pays and deductibles. Learn best practices in copay Linda Bell, The Gulf Coast Center

#NATCON14 47 www.TheNationalCouncil.org/Conference Monday Lunch ‘n’ Learns

MLunch6. Click Like a Pro: iPhone Photography munity needs, leverage health information technology, and Tips & Tricks harness integration opportunities. Take home an organiz- Monday May 5 May Monday ational capacity assessment and growth roadmap to help Room: National Harbor 10 prioritize your transformation investments to retain or With the advent of the latest generations of smart phones, enhance competitive edge. the image quality of the cameras in these devices is now ap- Track: Organizational Excellence proaching the quality of a good point-and-shoot camera. Learn techniques to produce fabulous images that can be printed Heidi Arthur, SAE & Associates; Kristan McIntosh, SAE & and even exhibited. Learn about new apps, cropping, color bal- Associates ance, and much more to make your iPhone pictures ready for framing. MLunch9. Phone-based Psychoeduction for Track: Living Your Life Well Homebound Older Adults Robert Herman, Proof Positive Press, Inc. Room: Maryland 1 - 3

Homebound older adults are more likely than their non-home- MLunch7. A Bachelors in Behavioral Health: bound peers to struggle with symptoms of depression. How- The College Degree of the Future ever, homebound older adults are less likely to have depres- sion identified and treated by providers of community-based Room: Chesapeake G - I aging services. Learn about a public-private partnership Several national reports describe the need for bachelor-level that successfully addressed depression among homebound staff with education and training in behavioral healthcare. older adults through the provision of a pilot model of tele- In response to this need, the University of South Florida de- phone-based group psychoeducation, depression screening, veloped a Bachelor of Science degree in behavioral health- and linkage to community-based treatment providers. Learn care. The program emphasizes multidisciplinary behavioral about this innovative program and how to replicate it. healthcare; evidence-based practices; the concept of recovery; Track: Prevention, Peers, and Recovery the importance of consumer involvement; and legal, ethical, and professional issues. Learn about this exciting new degree, Nina Marshall, National Council for Behavioral Health; David its design and structure, and future directions. Truzman and Kimberly Williams, Mental Health Association of New York City Track: Workforce, Management, and Leadership

Catherine Batsche and Roger Boothroyd, University of South MLunch10. The Future is Now: A Peer Innova- Florida tion and Health Plan Partnership

MLunch8. Follow the Money and Grow with the Room: Maryland 4 - 6 Flow: Organizational Capacity Enhancements State Medicaid managed care redesign initiatives aimed at im- Critical for Competitive Federal Grant Success proving engagement and follow-up services to people with ser- ious behavioral and physical conditions are increasingly favor- Room: Chesapeake J - L ing partnerships with increasingly sophisticated peer service Federal grants are increasingly competitive, state resources designs and organizations. Join the creator of the peer bridger are scarce, and the challenges presented by primary care integ- model and the Medical Director for Behavioral Health of New ration, managed care, and the Affordable Care Act are combin- York City’s largest health plan to discuss their exciting and ing to overwhelm providers — just when a deliberate, strategic innovative partnership, which promises to be a model for approach to capacity-building could lead to winning grants the nation. Learn about key elements and standards that help agencies thrive in this transformational landscape. of the state-of-the-art peer bridger model, includ- Learn how to leverage existing core organizational strengths to ing engagement, stabilization, recovery plan effectively tell your story, as well as how to highlight com- development, crisis support, and community connection.

48 #NATCON14 www.TheNationalCouncil.org/Conference Monday Lunch ‘n’ Learns

Track: Prevention, Peers, and Recovery MLunch13. Maintaining Compassion, Harvey Rosenthal, New York Association of Psychiatric Clarity and a Focus on Career Development: Monday May 5 May Monday Rehabilitation Services; Ian Shaffer, HealthFirst; Tanya The Role of Supervision in Peer Support

Stevens, NYAPRS Room: National Harbor 7

There is growing evidence to support the employment of peer MLunch11. Creating Partnerships to Grow and staff, those with a lived experience of behavioral health chal- Support Mental Health First Aid lenges, but less consensus and perhaps even confusion about Room: Potomac 5 - 6 how to best supervise theses employees. With the experience of the presenters, conversations with people across the country, Join an informal discussion on developing public-private part- and established curricula, explore the “three C’s” of peer nerships to grow a Mental Health First Aid in your community. supervision: compassion, clarity, and career skills. Join colleagues from states that have successfully acquired legislative appropriations or philanthropic support, as well Track: Prevention, Peers, and Recovery as foundations who have provided funding for Mental Health Berta Britz, Creating Increased Connections; Joan Kenerson First Aid, for this interactive dialogue, brief overview of Mental King, National Council for Behavioral Health Health First Aid, and new national developments. Track: Prevention, Peers, and Recovery MLunch14. Clinical Support for Mentoring for Lee Johnson, Texas Council of Community Centers; Joe Pyle, Medication Assisted Treatment Scattergood Foundation Room: National Harbor 2

MLunch12. The Value of Branding in Healthcare: Providers continue to require support as they provide more Why Your Organization Needs It Medication Assisted Treatment (MAT). The Provider Clinical Support System - MAT provides free, evidence-based re- Room: National Harbor 6 sources to train clinicians and the public about the effective- Ask 10 people the definition of branding, and you’ll get 10 dif- ness of medications used for treating opioid addiction, includ- ferent answers. Ask 10 people in healthcare, and you’ll get 20 ing buprenorphine, naltrexone and methadone, in order to different answers. Branding lags as one of the most misunder- more effectively address this public health crisis. Connecting stood and undervalued disciplines in healthcare. Yet, brand- physicians, nurses, psychologists, social workers and others ing has a decisive effect on the success of hospitals, health to Clinician Mentoring to enhance your knowledge, skills systems, and other provider organizations. Hear Chris Bevolo, and attitudes regarding the safe and effective use of med- a leading healthcare branding expert, share his insights into ication assisted treatment of opioid dependence is a key branding and what you can do to improve your organization’s component of the PCSS-MAT program. This SAMHSA fun- brand. ded program provides a wide range of other resources on this important topic www.pcssmat.org. Join national experts Track: Marketing & Branding: Lessons from the Rest of from the mentoring faculty as they review current evidence on Healthcare best practices in MAT and how this free mentoring program Chris Bevolo, Interval; Heather Cobb, National Council for can provide clinical expertise on a specific patient or for your Behavioral Health program when you need it. Funding for this is made possible through PCSS-MAT (1U79TI024697) from SAMHSA Track: Clinical Practices

Daniel Alford, Society of General Internal Medicine, Colleen Labelle, Executive Director, MA IntNSA Boston Medical Center

#NATCON14 49 www.TheNationalCouncil.org/Conference Poster Presentations

Behavioral Health Market Place 12:15 pm – 1:15 pm Monday May 5 May Monday Help Now: Why Providing Care When It’s Needed Makes Clinical and Business Sense

Tyler Booth, InterCommunity, Inc.

A Quality Incentive Program for Behavioral Health Providers — Incentivizing Integrated Outcomes

Amy Eller and William Wood, Amerigroup Tennessee

Integrated Health: High Impact

Jenny Englerth, Family First Health, Claire Hornberger, TrueNorth Wellness Services

Mergers, Sponsorships, and Network Development: Getting Down to Basics and Lessons Learned

John Kastan and Robin Krajewski, PSCH, Inc.

Playing Well Together in the Sandbox: Documentation’s Role in Integrated Care

Martha Boyd and Rebecca Hensley-Ward, Truman Medical Center – Lakewood Counseling

Where Will We Live? Assisted Living for People with Behavioral Health Needs

Divina Alston and Kay Halverson, Volunteers of America/Mary Marshall Assisted Living

Children’s Champion Initiative: Appropriate Use of Psychotropic Medications in Children

Gary Henschen and Patricia A. Hunt, Magellan Health Services

Starting Life-Saving Conversations with a Bark

Tricia Baker, Attitudes in Reverse®, Shauna Moses, New Jersey Association of Mental Health and Addiction Agencies, Inc.

Partnering with Law Enforcement: An Essential Ingredient in Reducing Recidivism

Constance Y. Brown and David Kamnitzer, Institute For Community Living

The Key to a Zero Percent No-Show Rate: Maximizing Access to Psychiatry to Improve Client Care

Mary Ann Abate and Anne Fridh, Rosecrance Health Network

Making a Triple Play: The Role of Peer Workers in Integrated Healthcare

Pamela Daisey and Robert Rousseau, Fellowship Health Resources, Inc.

Partnering for Recovery: Community Mental Health Care and Consumer Alliances in Peer-Run Centers

Beth Barchet and Lori Rivera, Southwestern Behavioral Heathcare, Inc., PEACE Zone Recovery Center

Promoting Resiliency through Peer Support Whole Health

Thomas Lane, Magellan Health Services

Recovery Requires Level Applications

CJ McKinney and Roy Starks, Mental Health Center of Denver

50 #NATCON14 www.TheNationalCouncil.org/Conference Thought Leaders

Born for Love: Why Empathy is Endangered — and Essential Monday May 5 May Monday Maryland C – D 1:30 pm – 2:30 pm

Bruce D. Perry Founder of the ChildTruama Academy. Author of The Boy Who Was Raised As a Dog. From birth, we seek intimate connections, bonds made possible by empathy — the ability to love and to share the feelings of others. Review scientific and historical examples of how empathy develops, why it is essential to our development, and how the modern world threatens it. Explore how compassion underlies the qualities that make society work and how difficulties related to empathy are key factors in social problems, mental illness, and even physical health. Learn how recent technological changes, child-rearing practices, education, and lifestyles affect a child’s understanding of human contact and deep relationships, the foundation for empathy and a caring, healthy society. Take home practical ideas for combating the negative influences of modern life and fostering social change. Track: Trauma-Informed Care

Running From Crazy

Maryland B 1:30 pm – 2:30 pm

Mariel Hemingway Actress. Wellness guru. Feature of Running from Crazy. Ernest Hemingway’s granddaughter. We all have a story to tell. We all come from something. Academy Award-nominated Mariel Hemingway grew up hearing about “The Hemingway Curse.” Her grandfather, famed author Ernest Hemingway, had an alcohol addiction and took his own life. Mariel’s own parents also struggled with alcohol abuse and had a volatile relationship. Her sister Margaux struggled with addiction and died of an overdose. Mariel also struggled with an eating disorder and depression. Hear about Mariel’s journey and her devotion to living well — and see the power of resiliency. Track: Prevention, Peers, and Recovery Book Signing with Mariel Hemingway: 2:30 pm - 3:00 pm, Bookstore

#NATCON14 51 www.TheNationalCouncil.org/Conference Thought Leaders

Is It Really Possible to Lower Costs and Improve Quality? Monday May 5 May Monday Potomac A – B 1:30 pm – 2:30 pm

Jeffrey Brenner Family physician. MacArthur Genius. Executive Director of the Camden Coalition of Healthcare Providers. Behavioral health and primary care often seem to be stuck in a loop, wanting — needing — to work together, but uncertain of the best way to do so. Behavioral health providers are mystified by how to work with primary care and hospitals. They speak a different language, have different processes, and different billing requirements. On the flip side, primary care just doesn’t know what it doesn’t know, and can learn a great deal from behavioral health. Learn how the two systems can learn to work together by learning from each other — ultimately to improve the quality of care while cutting costs. Track: Organizational Excellence

From SickCare to HealthCare: Evolution or Revolution?

Maryland A 1:30 pm – 2:30 pm

David Mee-Lee Chief Editor of the American Society of Addiction Medicine’s (ASAM) Criteria. Senior Vice President of The Change Companies. With full enactment of the Affordable Care Act, millions who need substance use treatment will gain access to care. A fraction will enter specialty addiction programs, but most will be in general and mental healthcare settings. Addiction and other chronic diseases tax health, social, and workplace resources. Rethink how to respond to the clinical, financial, and administrative demands for change in how we address chronic illness. Explore how the ASAM Criteria: Treatment Criteria for Addictive, Substance-Related, and Co-Occurring Conditions can help us shift from sick care to health and wellness. Do we have time for this evolution? Or do we need a revolution? Track: Substance Use and Co-Occurring Disorders

52 #NATCON14 www.TheNationalCouncil.org/Conference Thought Leaders

The Power of Marketing in the Age of Instant Information Monday May 5 May Monday Woodrow Wilson A 1:30 pm – 2:30 pm

Mark Ragan Publisher of Health Care Communication News and PR Daily. CEO of Ragan Communications.

Jim Ylisela President of Duff Media Partners.

Today is the most exciting time ever for healthcare marketers and communicators. Everywhere you look, content is king. And those who publish compelling, riveting content will not only survive, they will stand at the center of their organizations’ plans and dreams. Mark Ragan and Jim Ylisela shares lessons that can be applied to any business in any niche. Learn how news and content have changed forever and what you must do to adapt, as well as the insider rules for capturing readers’ interest in the Age of Communitainment. Gain insight on how social media and content are inextricably linked — and why you can’t have one without the other. Learn why headlines and teasers are more important than ever in the Twitter age and the role “content curation” plays in your brand journalism and content marketing strategy. Track: Marketing & Branding: Lessons from the Rest of Healthcare

Special Event

Tackling Tobacco in Integrated Health Settings

Potomac 3 – 4 1:30 pm – 3:00 pm

A key component of any discussion on integration is tobacco control and prevention efforts. People with mental illnesses and substance use disorders smoke at alarmingly high rates, and we cannot achieve good health without addressing this. Whether your organization is an integration novice or rock star, join this discussion on how tobacco control should be a key component to your efforts. Engage with tobacco cessation and whole health experts for a unique networking and “ask the experts” forum to discuss why tobacco control and prevention is imperative to integration. Learn from others about how to improve your clients’ overall health and wellness. Track: Prevention, Peers, and Recovery Chad Morris, Director, Behavioral Health & Wellness Program, University of Colorado, Anschutz Medical Campus; Cynthia Morris, Behavioral Health & Wellness Program, University of Colorado Anschutz Medical Campus

#NATCON14 53 www.TheNationalCouncil.org/Conference Film Festival

The Anonymous People: Changing the Conversation from Addiction to Recovery Monday May 5 May Monday National Harbor 5 3:00 pm – 4:30 pm

The Anonymous People is a documentary about the 23.5 million Americans living in long- term recovery from addiction to alcohol and other drugs. For decades, entrenched social discrimination has kept recovery voices silent and faces hidden. Sensational media depictions of addiction fill the vacuum created by this silence and perpetuate a fas- cination with the dysfunctional side of what is a preventable and treatable medical condition. Now, recovery advocates are emerging from the shadows to tell their stories. The leaders, volunteers, executives, and celebrities who lay it all on the line to save the lives of others like them tell the moving story in The Anonymous People.

Carol McDaid, Capitol Decisions Inc; John Shinsolser, McShin Foundation; Greg Williams, Director, The Anonymous People

54 #NATCON14 www.TheNationalCouncil.org/Conference Monday “B” Workshops 12:15 pm - 1:15 pm

B1. Care Management: 10 Best Practices the FQHC language, technical assistance through state and federal agencies, and a road map to Room: Chesapeake 7 – 9 5 May Monday becoming a FQHC that provides high quality, affordable As behavioral health organizations move forward into the new healthcare. healthcare enviornment, they and often the partner managed Track: Behavioral Health-Primary Care Integration care organizations are perplexed at the discussion of care management and care coordination. They say, “But we already Beth Wrobel, HealthLinc do that.” So what is the real change and what are the emer- ging best practices? Explore the state of the field as we move B4. The Board’s Responsibility in Compliance to a wellness/whole health approach and propose emerging Room: National Harbor 7 future directions and areas for advocacy and development. Many board members are not well-informed about their fidu- Track: Behavioral Health-Primary Care Integration ciary duty with respect to their legal obligation to implement Suzanne Daub and Joan Kenerson King, National Council for effective compliance and ethics programs. As a board member Behavioral Health of a community not-for-profit, gain insight into your respons- ibilities regarding compliance issues for behavioral health B2. So Many Models of Integration: What Path is organizations. Join the conversation on risk exposure to indi- Right for You? vidual board members, the board members’ fiduciary duty of care (which provides the context for the board’s responsibilit- Room: Maryland A ies), the appropriate role of the board in assuring the imple- Explore paths to integration with three early integration ad- mentation of an effective program, and questions the board opters. Hear about their organization’s journey to integration, should address to senior management in fulfilling its fiduciary including discussions on how they chose and implemented an obligations. integration model. Prepare for a highly interactive discussion Track: Board Governance offered in a conversational panel format. Bring the questions you’ve always wanted answered by national, integration lead- Tim Timmons, Greater Oregon Behavioral Health, Inc. ers. How do you make decisions around the model and ele- ments of integration that are right for you, your organization, B5. Collaborative Documentation with Kids: and your clients? What are the biggest implementation chal- Yes, You Can! lenges and how did you address them? Room: Chesapeake G – I

Track: Behavioral Health-Primary Care Integration Learn how collaborative documentation is a technique Dennis Freeman, Cherokee Health Systems; David Guth, Jr., that improves paperwork proficiencies and at the same Centerstone of America; Kathleen Reynolds, National Council for time enhances the clinical work that we do. Return to Behavioral Health; Ray Wolfe, Pittsburgh Mercy Health System your organization with an understanding of collaborative documentation and how to use this model of documentation B3. FQHCs: Trade Secrets You Need to Know in your work.

Room: Chesapeake A – C Track: Children and Youth

Applying for and becoming a federally qualified health center Katherine Hirsch, MTM Services LLC can be daunting at best. The FQHC language is different. The requirements can be confusing. “HRSA” is a new four letter B6. Protecting the Heart of Your Operation: Inju- word that most behavioral health organizations have not had ries and Controls for Behavioral Health Workers interaction with and, unfortunately, the “how to be a FQHC” Room: Chesapeake J – L book is non-existent. Demystify the process, discuss the gov- ernance board, and learn how to work with HRSA and about It takes a special person to work in behavioral health. With a the 19 program requirements you need to know to succeed, focus on client care and development, employees often over-

#NATCON14 55 www.TheNationalCouncil.org/Conference Monday “B” Workshops

look their own safety. Unique injury exposures must take into Track: Criminal Justice consideration the reality of the job requirements and client

Monday May 5 May Monday Steven Allen, Mental Health and Substance Abuse Treatment needs. Review the results of a large industry study that identi- Services, DHS Direct Care at the State of Minnesota; Fred fied the drivers of employee injuries and programs developed Osher, Council of State Governments Justice Center; Hank to address these exposures across the broad spectrum of be- Steadman, Policy Research Associates, Inc. havioral health organizations. Analyze the top loss drivers and review practical, proven, and control options. Discuss scaling a B9. Putting Out the Fires: Mobile Crisis Teams safety management system for any sized organization. Unique exposures require unique controls, diligence, and creativity, Room: National Harbor 2 but your people are worth it! Mobile crisis services assess and intervene with adults and Track: Organizational Excellence youth in distress, but there is great variation in how crisis teams operate in different communities. Hear how two pro- Richard Schleckser, Liberty Mutual Insurance Company viders that cover larger regions with mobile crisis teams struc- ture their services. Learn how to successfully use telemedicine B7. Emerging Best Practices in Care Coordination with mobile crisis and deliver “psychiatry on demand” for crisis Room: Maryland 1 - 3 assessments, with a focus on the different needs of urban and

Effective care coordination ensures individuals receive the rural communities. Explore design, funding, cost savings, hos- right care at the right time without duplication or error. Come pital diversion, outcomes and ideas for replicating successful discuss how to rethink your care coordination efforts with programs in your community. three industry leaders and leave with new tools and ways of Track: Crisis Response Services thinking about effective care coordination. Pat Coleman, Behavioral Health Response, Inc.; Jenny Craw- Track: Clinical Practices ford, National Council for Behavioral Health; Susan Rushing,

Jeff Capobianco, National Council for Behavioral Health; Burke Center; Katherine Wilson, Behavioral Health Network Jonathan Evans, Safe Harbor Behavioral Health, InnovaTel Telepsychiatry; Jeremy Mann, Janssen Pharmaceuticals, Inc.; B10. The Promise and Progress of the ACO for John Santopietro, Carolinas Healthcare Behavioral Health

Room: National Harbor 3 B8. Successful Community Transitions for Incarcerated People Accountable care organizations are rapidly increasing in num- ber in the U.S. These organizations are assuming global fin- Room: Maryland 4 - 6 ancial risk for medical and behavioral health expenses. The High numbers of people are released from jails and prisons prospect of integrating payment streams to provide holistic, each year, many of whom have mental illnesses and/or sub- integrated medical and behavioral care is beginning to take stance use disorders. An individual is incredibly vulnerable in hold. And, other federal and state health payment reform ini- the time following their release, marked by elevated health tiatives targeted to complex and vulnerable populations are risks and high rates of rearrest. Explore a new resource, also seeking increased integration and holistic models of care. Guidelines for the Successful Transition of People from Jail Hear about the efforts of one leading ACO to integrate care and Prison, that promotes the behavioral health and criminal and their successes and challenges. Leave this session with justice partnerships necessary to identify which persons need a better understanding of how your organization can support services, what services they need, and how to match these ACO integration efforts. needs upon transition to community treatment and supervi- Track: Finance and Payment Redesign sion. Learn the key principles and evidence-based practices, and discuss application of the guidelines to advance individual Henry Chung, Montefiore Care Management, recovery, use resources efficiently and effectively, and make Montefiore Medical Center communities safer.

56 #NATCON14 www.TheNationalCouncil.org/Conference Monday “B” Workshops

B11. Payment Redesign in Behavioral Health... years it will be standard for all providers to share Finally data electronically, but many of us are in the dark Monday May 5 May Monday about data exchange and how issues of confidentiality Room: Chesapeake 10 - 12 including 42 CFR Part 2 will be addressed. Learn what in- All healthcare leaders know that we cannot fix the health- teroperability actually means and how the exchange of data care system without fixing payment models. The bad news: in will revolutionize practice. Explore data exchange efforts and most states, this part of healthcare reform has been late to health information exchanges with the treatment organiza- the party. The good news: this is starting to change. We are tions and the software vendors that are making it happen. finally seeing new payment models that have great promise for Track: Health Information Technology improving quality and reducing total cost — global payments for health homes and bundled payments/case rates for inpa- Michael Blady, The Bridge, Inc.; Paula Fries, Clubhouse of tient and specialty care. Join other administrators, managers, Suffolk, Inc.; Marlowe Greenberg, Foothold Technology; Irene therapists, nurses, counselors, psychiatrists, psychologists, Koch, Healthix; Michael Lardieri, National Council for Behavi- and social workers to combine current thinking about payment oral Health reform with case studies to help you prepare for a world where “payment for volume” is history and “payment for value” is the B14. Three Simple and Low-cost Ways to new normal. Market Yourself

Track: Finance and Payment Redesign Room: Potomac 5 - 6

Dale Jarvis, Dale Jarvis and Associates Communicating about healthcare can be challenging given pa- tient privacy and the complexity of medical research and treat- B12. The Private Equity Playbook: What Makes ments. These challenges are even greater in mental health Private Equity Successful? and substance use care. But what you do changes lives and the world should know about it. Marketing yourself and your Room: National Harbor 12 - 13 work can influence your reputation and that of your institution, Good news: deep-pocketed investors want to put money into your career, and program funding — and increases the chance behavioral health. That is good news… isn’t it? What is it about to do even MORE good. behavioral health that suddenly looks attractive to private Track: Marketing & Branding: Lessons from the Rest of equity? Have we seen this before? To see the future of behavi- Healthcare oral health financing, look at what’s happening in acute care. More money means more opportunity, and plenty of risks. Heather Cobb, National Council for Behavioral Health, Learn the pros and cons of outside capital and take a step- Rhonda Mann, Beth Israel Deaconess Medical Center by-step look at the operational approach of private equity firms. Part finance, part operations, this session looks into the B15. Innovation Through Affiliations and future of behavioral health — a future that is closer than it may Mergers appear. Room: National Harbor 4 Track: Finance and Payment Redesign Hear from a panel of providers about the critical innovations Jim Triandiflou, Relias Learning and lessons learned from mergers, acquisitions, and affili- ations. Focus on practice-based evidence that supports suc- B13. On the Road to Interoperability cessful approaches used in strategic partnerships of many shapes and sizes. Room: Chesapeake D – F Track: Workforce, Management, and Leadership What if all your healthcare specialists were connected? And what if you could easily view your entire medical history? The Chet Bell, SMA Behavioral Healthcare; John Markley, The H vision is now a reality, and interoperability is the key. In five Group; Jeff Richardson, Mosaic Community Services, Inc.

#NATCON14 57 www.TheNationalCouncil.org/Conference Monday “B” Workshops

B16. Medicaid: What Next? substance use and mental illness treatment. Join the discus- sion on treatment capabilities, environmental readiness, and Monday May 5 May Monday Room: Maryland B evidenced-based treatment approaches, and hear lessons Join the director of the key group within the Centers for Medi- learned from a former substance use- only treatment cen- care and Medicaid Services working with individuals with ter about how they brought about their co-occurring disorder serious mental illness and substance use disorders to hear treatment program. about current policy issues and emerging trends in Medicaid. Track: Substance Use and Co-Occurring Disorders You’ll learn CMS’ latest thinking on several initiatives critical to improving behavioral health services, including home- and Michael Polich, United Community Services, Inc.; Franklin community-based services waivers, Medicaid health homes, Family Practice, Inc.; David Swann, Partners Behavioral Health and the alternative benefit plans that are the vehicle for the Management Affordable Care Act’s major Medicaid expansions. Track: Public Policy B19. Best in Class: Measuring Success in Implementing Trauma-informed Care Barbara Edwards, Center for Medicaid, CHIP, and Survey & Certification, Centers for Medicare and Medicaid Services; Room: National Harbor 11 Charles Ingoglia, National Council for Behavioral Health Leaders in mental health, substance use, and primary care are scratching their heads in puzzlement and asking, “We know B17. Don’t Be Scared, Be Prepared: Get Ready being trauma-informed is the right thing to do, but we don’t for Hill Day know exactly what it means.” Learn exactly what it looks like in practice and hear how other organizations have changed their Room: Chesapeake 4 - 6 cultures. Hear about the engagement process, communicat- You’ve scheduled meetings with your Members of Congress ing for buy-in throughout the organization, and steps to take and you’re ready to head to the Hill on May 7. But wait! What using the National Council’s Organizational Self-Assessment. exactly are you asking Congress for? Hear about the policy pri- Speakers will inspire those who are in the beginning stages orities you’ll discuss with your legislators — from the Excellence of trauma-informed care implementation, as well as provide in Mental Health Act to funding for substance use treatment, creative and practical information for those who are already and more. You’ll learn talking points for each “ask,” tips for steeped in this exciting change process. making your case, and effective approaches to communicating Track: Trauma-Informed Care with legislators. Klea Galasso, New Alternatives, Inc.; Kelly Hutchins, Hamilton Track: Public Policy Center Inc.; Megan Kelly, Navos; Cheryl Sharp, National Coun- Rebecca Farley, National Council for Behavioral Health; Cath- cil for Behavioral Health erine Finley, Thorn Run Partners; Al Guida, Guide Consulting Services, Inc.

B18. Treating Co-occurring Substance Use and Mental Illness: Lessons from the Field

Room: National Harbor 10

Increasingly, substance use-only treatment providers and mental health-only treatment providers are being challenged to provide services to a growing number of individuals that present with co-occurring disorders. Learn the key strategies to increase the successful implementation of co-occurring

58 #NATCON14 www.TheNationalCouncil.org/Conference TED-Style Talks

BTEDtalk1. The Evidence Based Practitioner: Back to the Future

Potomac 1 - 2 3:00 pm - 3:20 pm 5 May Monday

The national conversation on strategies to improve quality and achieve successful outcomes in behavioral health services has focused on promoting and disseminating evidence-based practices. The emphasis has been on providing those practices based on the most rig- orous research and ensuring that practitioners implement the practice with fidelity. An- thony Salerno argues that quality will not be dramatically improved by exclusively pro- moting evidence-based practices. Rather, it is time to renew an emphasis on the core foundational skills and qualities of effective practitioners — a commitment to promote the evidence-based practitioner. Track: Clinical Practices Anthony Salerno, McSilver Institute for Poverty Policy and Research, Silver School of Social Work, New York University

BTEDTalk2. Everything We Knew About Suicide Was Wrong

Potomac 1 - 2 3:20 pm - 3:40 pm

Is suicide really a choice? Is it possible to prevent ALL deaths, even up to the last minute? Are individuals who end their lives psychologically weaker than the rest of us? Our understand- ing of suicide has changed dramatically over the past decade, and the firsthand exper- iences of those who have been there and research data suggest…everything we knew about suicide was wrong. Track: Clinical Practices David Covington, Crisis Access, LLC

BTEDTalk3. Behavioral Health: A Transferrable Technology for Real World Problems

Potomac 1 - 2 3:40 pm - 4:00 pm

We continue to limit ourselves to traditional psychotherapy and medication management to address behavioral health needs. Yet, behavioral health conditions manifest themselves in a multitude of ways and in a variety of settings. What could we accomplish if behavioral health expertise was made, like the computer, ubiquitous? Our broad knowledge base and skill set could be used to address the major social challenges of the 21st century — far exceeding the current focus on physical health and behavioral health integration models. If we continue to narrowly define our role, we run the risk of being as outdated as a Commodore 64. (Go ahead, ‘Google’ it on your ‘phone’.) Track: Behavioral Health-Primary Care Integration Arthur Evans, Jr., Philadelphia Department of Behavioral Health & Intellectual disAbility Services

#NATCON14 59 www.TheNationalCouncil.org/Conference Schedule-at-a-Glance

AGENDA START TIME END TIME ROOM NAME tuesday may 6 may tuesday Tuesday, May 6 Fun Run 6:00 AM 7:00 AM Hotel Lobby

Yoga 6:00 AM 7:00 AM National Harbor 1

Registration Open 7:00 AM 4:15 PM Convention Center Level

Board Member Networking Breakfast 7:30 AM 8:30 AM Potomac 3-4

Behavioral Health Continental Breakfast 7:30 AM 8:30 AM Marketplace – Prince George’s Exhibit Hall

Medical Director Networking Breakfast 7:30 AM 8:30 AM National Harbor 14

Bookstore Open 7:30 AM 5:30 PM Potomac A/C Lobby

Behavioral Health Behavioral Health Marketplace Open 7:30 AM 4:00 PM Marketplace – Prince George’s Exhibit Hall

Behavioral Health Market- MHRRG/Negley Professional Photos 8:00 AM 4:00 PM place

Wellness Room 8:00 AM 4:00 PM National Harbor 8

Behavioral Health Genoa Replenishment Spa 8:00 AM 4:00 PM Marketplace – Prince George’s Exhibit Hall

Plenary: Don Berwick 8:30 AM 9:30 AM Potomac Ballroom

Potomac A/C Lobby in Book Signing: Don Berwick 9:30 AM 10:00 AM Book Store

Behavioral Health Coffee Break 9:30 AM 10:00 AM Marketplace – Prince George’s Exhibit Hall

Plenary: Former Secretary of State Hillary Rodham Clinton 10:00 AM 11:00 AM Potomac Ballroom

Special Event: Smoking Cessation: Peers and Tobacco Cessation: The Tool Up Your 11:15 AM 12:30 PM Potomac 3-4 Sleeve

C Workshops 11:15 AM 12:15 PM Multiple locations

TED Talk: William McFarlane: Early Intervention: New Approaches to Prevent and 11:15 AM 11:35 AM Potomac 1-2 Treat Psychosis

TED Talk: Joe Robinson: Healthy Addictions: Managing Stress and Finding Work- 11:35 AM 11:55 AM Potomac 1-2 Life Balance

TED Talk: Steven Leifman: And Justice for All: Ending the Criminalization of Mental 11:55 AM 12:15 PM Potomac 1-2 Illnesses

Behavioral Health Lunch 12:15 PM 1:30 PM Marketplace – Prince George’s Exhibit Hall

Special Event: Theater of War 12:30 PM 1:30 PM Cherry Blossom Ballroom

Lunch 'N' Learns 12:30 PM 1:30 PM Multiple locations

60 #NATCON14 www.TheNationalCouncil.org/Conference Schedule-at-a-Glance

AGENDA START TIME END TIME ROOM NAME

Behavioral Health 6 may tuesday Posters 12:30 PM 1:30 PM Marketplace – Prince George’s Exhibit Hall

Town Hall for Crisis Services 12:30 PM 1:30 PM National Harbor 10

Same Day Access Peer to Peer Learning Meeting 12:30 PM 1:30 PM National Harbor 2

Children's Networking Group Roundtable 12:30 PM 1:30 PM National Harbor 12-13

Young Leaders Brownbag Lunch 12:30 PM 1:30 PM National Harbor 6

Plenary: Children's Mental Health Awareness Day 1:45 PM 2:45 PM Potomac Ballroom

Thought Leader: Pamela Hyde 3:00 PM 4:00 PM Maryland A

Thought Leader: Dan Pallotta 3:00 PM 4:00 PM Maryland B

Thought Leaders: Michael Botticelli, H. Westley Clark, A. Thomas McLellan, and 3:00 PM 4:00 PM Woodrow Wilson A Paul Samuels

Thought Leader: Harold Koplewicz 3:00 PM 4:00 PM Maryland C-D

Thought Leader: Fred Osher 3:00 PM 4:00 PM Cherry Blossom Ballroom

Thought Leaders: Pete Earley, Michael Hogan, Joe Pyle, Harvey Rosenthal, and 3:00 PM 4:00 PM National Harbor 2-3 Lloyd Sederer

Film Festival: Running from Crazy 3:00 PM 5:00 PM National Harbor 5

Session Break 4:00 PM 4:15 PM

Potomac A/C Lobby in Book Signing: Dan Pallotta 4:00 PM 4:30 PM Bookstore

D Workshops 4:15 PM 5:15 PM Multiple locations

Special Event: CDC's National Networks: Joining Forces to Reduce Tobacco and 4:15 PM 5:15 PM National Harbor 6 Cancer Rates

Celebration of Excellence Awards Dinner 6:00 PM 9:00 PM Potomac Ballroom

#NATCON14 61 www.TheNationalCouncil.org/Conference Hot Spots

Behavioral Health Marketplace Genius Bar 7:30 am – 4:00 pm Monday, Tuesday, and Wednesday tuesday may 6 may tuesday Prince George’s Expo Hall Potomac A/C Lobby

Meet vendors and talk with new and The Genius Bar ― much like the one old colleagues. Grab your breakfast, in your neighborhood Apple store ― lunch, coffee, and just stop by at puts one-on-one and small group breaks. consulting at your fingertips. The Genius Bar enhances your conference The Bookstore experience by enabling you to move past 7:30 am – 5:30 pm theory and ideas and into the nitty-gritty details with Potomac A/C Lobby the “geniuses,” including some of the most sought after So many Conference ’14 speakers experts, like integration maven Kathy Reynolds, trauma have authored books that we can’t expert Cheryl Sharp, and strategic business develop- possibly list them all. Hit the bookstore ment guru David Lloyd. to peruse hundreds of titles and find some novelty gifts, too. Don’t forget about your family and Project Step Up’s PhotoVoice Exhibit colleagues at home ― there’s something for everyone. Monday, Tuesday, and Wednesday Potomac Lobby Foyer

Medical Director Networking Breakfast Eighteen high school students, par- 7:30 am – 8:30 am ticipants of Project Step Up, from National Harbor 14 East Harlem and the South Bronx Join medical directors, doctors, participated in a three-day participat- psychiatrists, psychiatric nurses, and ory photography program called Photo- other medical personnel to discuss Voice. Sponsored by the McSilver Institute of Poverty, issues unique to your roles. Policy, and Research, PhotoVoice aimed to empower stu- dents to tell stories about their community through pho- tographs. Students learned about photography from pro- TheYoga Cu tting Edge fessional photographers at the Josephine Herrick Project 10:00 am – 2:00 pm and then returned home to East Harlem and the South Marketplace Bronx where they captured their communities’ needs and Enjoy the royal treatment at our master strengths through a collection of stunning photographs. stylist salon. Get a mini up-do, a little snip, or quick style. Hair today, groomed tomorrow!

Robert Herman Photography Exhibit Wellness Room Monday, Tuesday, and Wednesday 8:00 am – 4:00 pm Mezzanine Level National Harbor 8 New York photographer Robert Break from the hustle and connect Herman exhibits color photographs with other conference attendees. Stop from his recently published mono- by the National Council’s Wellness Room graph, The New Yorkers. We’ll also to fuel up with coffee, plan your agenda for exhibit images made by Robert with his the day, unwind, and connect with others. iPhone. His photographs are available for sale.

62 #NATCON14 www.TheNationalCouncil.org/Conference Hot Spots

Yoga Fun Run 6:00 am– 7:00 am 6:00 am– 7:00 am tuesday may 6 may tuesday National Harbor 1 Gaylord Lobby Downward dog, morning salutations, Kick off the day with an energizing run! corpse pose, no matter your level — Whether you’re a lifelong marathoner or novice or advanced— take the time to say just starting out, this run is for you. Take it ‘om’ and refresh yourself with yoga. at your own pace.

Iron Pumping Billiard Games Monday, Tuesday, and Wednesday 10:00 am – 4:00 pm Hotel Gym Marketplace

Break a sweat and pound out some Think you’re a pool shark back home? stress. You have free access to a state- Bring your skills to the table and see of-the-art gym in your hotel. how you stack up to other Conference ’14 attendees.

Ping Pong Fun! Replenishment Spa 10:00 am – 4:00 pm 8:00 am – 4:00 pm Marketplace Marketplace

It’s far more than a basement game Hit the replenishment spa for a free enjoyed by teens and families, alike. It’s an professional massage that leaves you international sensation. Enjoy a round or two feeling relaxed, refreshed, and energized with your colleagues or get tips form our Ping Pong Pro. after a round of power-packed conference sessions. Supported by Genoa Healthcare. Stop by Booth 308 to say thanks. Selfie Garden 7:30 am – 4:00 pm Free professional Photos Marketplace 8:00 am– 4:00 am Have some fun and share your confer- Marketplace ence experience with those back home. Stop by the Mental Health Risk Reten- Snap a “selfie” of yourself in front of one tion Group booth in the Marketplace Foyer (or all!) of our 10 backdrops in the National Council’s and sit for a professional makeup session and Selfie Garden, and check out #NatCon14 to see photos then get expertly photographed by our talented conference from your other attendees. photographers! Sponsored by Mental Health Risk Retention Group/Negley Associates Nordstrom Makeovers 10:00 am – 4:00 pm Smoothie Demos Marketplace 10:00 am – 4:00 pm We’ve brought the playground to you for Marketplace another year! Beauty consultants from Learn step-by-step how to make Nordstrom’s Pentagon City help you look delicious smoothies. You can return home your absolute, confident best. Stop by for make-up hit the green market and impress your family lessons, or just a little touch up. and friends with delicious, healthy treats.

#NATCON14 63 www.TheNationalCouncil.org/Conference Tuesday Plenaries

Plenary Promising Care: How We Can Rescue Health Care by Improving It tuesday may 6 may tuesday Potomac Ballroom 8:30 am - 9:30 am

Don Berwick Former Centers for Medicare and Medicaid Services Administrator, Founding CEO, Institute for Healthcare Improvement

Our healthcare systems don’t reliably contribute to our overall health, according to Don Berwick. And he has a solution. Hear how the arrival of “spread” and “scale” can encourage prototypes of success, explore “patient centeredness” as the foundation for improvement, determine how to eliminate the separation between care outcomes and cost outcomes, and learn how we can bridge the quality movement and the world of politics. We can make our healthcare system better — safer, more effective, more efficient, and more humane. Track: Finance and Payment Redesign Book signing with Don Berwick, 9:30 am - 10:00 am, Potomac A/C Lobby in the Bookstore

Plenary Leadership Lessons from Former Secretary of State Hillary Rodham Clinton

Potomac Ballroom 10:00 am - 11:00 am

Former Secretary of State Hillary Rodham Clinton

Former Secretary of State Hillary Rodham Clinton is the personification of a leader. What’s her formula for leadership success — one that has won her some of the highest leadership positions in the world? What qualities and skills attribute to her effective leadership in today’s turbulent world? Men and women both seek guidance on becoming stronger leaders and to navigate difficult times. And those men and women often look to Hillary Clinton’s leadership style because it’s different and effective — marrying keen intellect with compassion, strong communication style with astute listening skills, risk with facts. Don’t miss the opportunity to hear directly from one of our nation’s strongest leaders!

64 #NATCON14 www.TheNationalCouncil.org/Conference Tuesday “C” Workshops 11:15 am - 12:15 pm

C1. Designing Your Space for Integrated Care affiliation was contemplated and how did executive and board leadership overcome those concerns?

Room: Chesapeake 7 - 9 6 may tuesday Track: Board Governance Integrating primary care and behavioral health requires not only a re-engineering of many processes, but also of your phys- David Guth, Jr., Centerstone of America; Chris Julian-Fralish, ical space. Learn from several organizations that have learned H-Group; John Markley, The H Group; Harry Marmorstein, how to rethink and reconfigure space to design a new space The Drenk Center; A John Rose, Centerstone America; Mark for the incorporation of an integrated care practice. Client flow, Wiechnik, Herrick Feinstein, LLP the use of electronic records, triage space, waiting rooms, cycle times — all are factors to consider when designing an C4. No Quick Fix: Treating Kids with Complex operational and efficient primary care practice. Disorders

Track: Behavioral Health-Primary Care Integration Room: Maryland B

Bob Franko and Jeffrey Howard, Cherokee Health Systems; Youth with serious mental health problems pose a challenge Tim Rommel, Cannon Design; Paul Tegenfeldt, Navos not only to treating clinicians and healthcare providers, but also to society. Complex cases often present not only with C2. Measuring Health Outcomes a wide and heterogeneous array of symptoms, but also as chronic illnesses with unclear prognosis and changing de- Room: Chesapeake 10 - 12 velopmental effects. Hear about cases that require a mul- Shrewd use of integrated primary care data is changing the tidisciplinary approach and learn to understand the chronicity face of behavioral health providers. This workshop will feature of these illnesses, a rational approach to polypharmacy and approaches being used by the 100 behavioral health providers careful medication management, and the key role of robust integrating primary care through the SAMHSA PBHCI program. psychoeducation for young people and their families. Focus Workshop participants will learn how providers are utilizing on psychosis, autism, ADHD, and mood disorders, as well as clinical registries and health indicator data to target high risk tie the clinical concerns to larger trends — from healthcare pre- individuals for targeted wellness interventions, articulate cli- scribing and spending to mass violence. ent and program level success, and expand their business opportunities. Track: Children and Youth Track: Behavioral Health-Primary Care Integration Harold Koplewicz, Child Mind Institute; Bennett Leventhal, Nathan Kline Institute for Psychiatric Research, Scientific Laura Galbreath, National Council for Behavioral Health; Research Council, Child Mind Institute; Judy Warner, Writer Mary Moran, Centerstone of Tennessee; Katie Sewall Martin, and Author Centerstone Research Institute

C5. The First 30 Days: The Foundation for C3. Is a Merger or Affiliation in Your Future? Successful Treatment Room: Chesapeake A - C Room: Chesapeake G - I In this world of mergers and affiliations, how do boards and Most providers are expected to develop a comprehensive treat- staff leadership explore the opportunities and threats asso- ment plan based on a thorough mental health assessment by ciated with affiliating with a larger organization or coming the end of the first 30 days of a young person’s treatment. together with other organizations to become a much larger This process includes identifying the clinical focus of treat- entity? These events often result in the retirement of a long ment, expected outcomes, and the intended interventions. admired brand and the reorganization of a trusted leadership During this time, many caregivers and children drop out of team. Join an interactive panel consisting of individuals who treatment. Others may erratically attend and/or present with served as CEO or on the governing board of legacy centers affil- complex problems that distract from the primary clinical focus. iating into a larger newly created consolidation or into an exist- In the age of managed care, it is increasingly critical to en- ing and much larger organization. What were the fears as the

#NATCON14 65 www.TheNationalCouncil.org/Conference Tuesday “C” Workshops

gage caregivers and children in a collaborative approach that ciples to reduce recidivism and promote recovery, particularly leads to specific, feasible, time-limited, and evidence-informed what role treatment providers can take to address individuals’ tuesday may 6 may tuesday treatment focused on core clinical problems and support pro- treatment needs and criminogenic needs. gress monitoring and outcome evaluation. Learn a framework Track: Criminal Justice to help align caregiver, child, and practitioner perceptions of Bob Kingman, Correctional Health Care and Jail Diversion treatment, expectations, roles, and outcomes. Services (ME); Ann-Marie Louison, CASES (NY); Michael Track: Clinical Practices Mitchell, Crisis and Counseling Centers (ME); Fred Osher, Kara Dean-Assael, Lydia Franco, Mary McKay, and Anthony Council of State Governments Justice Center; Cindy Schwartz, Salerno, McSilver Institute for Poverty Policy and Research, 11th District Judicial Criminal Mental Health Project (FL) Silver School of Social Work, New York University C8. What Do We Need to Know to Save Lives: C6. DLA-20: THE Clinician and Consumer Instru- Lessons from Research About Safety and Suicide ment for Measuring Progress Prevention

Room: Chesapeake J - L Room: National Harbor 3

The use of performance indicators and the measurement of How can current research about suicide prevention help im- progress is mandated by the Affordable Care Act, the Balan- prove outcomes, set standards for assessment and interven- cing Incentives portion of the CMS Medicaid requirements, tion, and save lives? Review groundbreaking findings from a Medicare, National Outcomes Measures (NOMs), and many series of evaluations from the National Suicide Prevention states. Behavioral health organizations are revising processes Lifeline Centers and discuss how you can apply these find- (e.g., diagnosing, billing, starting treatment quickly, docu- ings to standards, trainings, and practices in suicide preven- mentation) to increase efficiency and consumer satisfaction, tion. Learn strategies for minimizing involuntary interventions but struggle with standardized measurement of progress. through effective collaboration with persons in crisis and for The DLA-20 offers an easy to use outcomes instrument that ensuring follow-up care and connections beyond the crisis fosters a consumer-practitioner partnership and complies with center visit or telephone call. You’ll return to you organization multiple national, state and local requirements. Explore the confident that your staff and colleagues are using the most possibilities of the DLA-20. It’s the answer to your struggles. current and effective practices in suicide prevention. Track: Clinical Practices Track: Crisis Response Services

Willa Presmanes, Outcomes Research and Education Jenny Crawford, National Council for Behavioral Health; John Draper, National Suicide Prevention Lifeline; Alison Lake, New

C7. Reducing Criminal Behavior: Selecting and York State Psychiatric Institute; Richard McKeon, SAMHSA Delivering Effective CBT C9. The Making of a Behavioral Health Center of Room: Maryland 1 – 3 Excellence: An Interview with National Council Increasingly, behavioral health providers serve clients involved Thought Leaders in the criminal justice system who have risk factors that com- Room: Maryland A promise their recovery, create stress for their families, and im- pact public safety and government spending. Understanding In 2013, the National Council began work on the concept criminogenic risk (the likelihood of committing crimes or viol- of a behavioral health center of excellence. While no ating conditions of release) is an important part of identifying one person can claim credit for this idea, the National and responding to dangerousness and violence; and assess- Council pulled together a small group of leaders who ing individuals’ risk and needs (the factors that contribute to have been working on this idea for several years criminogenic risk) is essential to creating safe service environ- with relatively little fanfare. Explore the group’s ments. Discuss the application of risk-need-responsivity prin- thought-provoking journey and learn the

66 #NATCON14 www.TheNationalCouncil.org/Conference Tuesday “C” Workshops

“secret sauce” for other community mental health and sub- C12. Coordinating Care: Virtual Integra- stance use treatment organizations as they work to become tion of a Behavioral Health Organization “known by the entire community as a great place to get care and an Acute Care Hospital 6 may tuesday and a great place to work.” Room: Chesapeake D – F Track: Finance and Payment Redesign Individuals regularly move between hospital and community- Carl Clark, Mental Health Center of Denver; Jennifer Hibbard, based treatment. Yet, there is little to no electronic exchange View Point Health; Dale Jarvis, Dale Jarvis and Associates; Amy of information. We know that needs to change, but the bar- Kohn, Mental Health Association of Westchester riers of different software systems seem insurmountable. Join Steve Ronik, Ph.D., CEO, Henderson Behavioral Health, C10. ICD-10 Countdown: Are You Ready? and Kevin Scalia, Executive Vice President, Netsmart, to dis- cover how Memorial Healthcare System (Epic software) and Room: National Harbor 4 Henderson Behavioral Health (Netsmart) are communicating The International Statistical Classification of Diseases and Re- electronically. Discuss clinical interoperability between the two lated Health Problems (ICD-10) provides new codes to clas- organizations and how their bidirectional communications sify diseases. For behavioral health organizations looking to facilitate efficient transition and coordination of care, resulting protect their revenue streams, proper readiness is essential. in improved services for consumers/patients and significant Begin to prepare for a successful transition from ICD-9 to time savings for staff. ICD-10 with a review of the primary elements needed to suc- Track: Health Information Technology cessfully navigate the transition, including electronic financial connectivity, education, effective documentation, testing, and Michael Lardieri, National Council for Behavioral Health; Steve process improvement. Ronik, Henderson Behavioral Health; Kevin Scalia, Netsmart Track: Finance and Payment Redesign C13. Mental Health First Aid: Michael Flora, Ben Gordon Center, MTM Services, Inc.; David Your Marketing Ace Swann, Partners Behavioral Health Management Room: Potomac 5 – 6

C11. Speed Dating with Managed Care Executives Your organization plays a vital role in supporting the behavi- oral health needs of your community. Yet, this role is often Room: Woodrow Wilson A unknown beyond those you directly serve. Mental Health Join in six concurrent conversations with a managed care ex- First Aid’s primary goal is to train people to help others ecutive and meet and learn in small group discussions sim- who may be experiencing a mental health concern or in ilar to speed dating. Managed care executives talk with you crisis. As a public program, offering Mental Health First about the unique aspects of their company; why outcomes are Aid has the potential to raise your agency’s visibility among important; what they look for in a business partner; what’s the community and other organizations. Hear how three important to them in a leader; what changes they’ve experi- organizations have sought and strengthened local partner- enced in the last year; and where they think behavioral health ships, garnered funding, and increased their prominence in is headed in the next few years. the community through their marketing and delivery of Mental Track: Finance and Payment Redesign Health First Aid.

Deborah Adler; Optum; Sam Donaldson, Cenpatico; Pamela Track: Marketing & Branding: Lessons from the Rest of Greenberg, Association for Behavioral Health and Wellness; Healthcare Anne McCabe, Magellan Health Services; Tim Murphy, Beacon Jill Kluesner, University of Iowa Center for Child Health Im- Health Strategies; Kyle Raffaniello, ValueOptions; Ian Shaffer, provement & Innovation; Viviana Ploper, Community Coun- HealthFirst seling Centers of Chicago (C4); Charles Willis, Georgia Mental Health Consumer Network

#NATCON14 67 www.TheNationalCouncil.org/Conference Tuesday “C” Workshops

C14. First Do No Harm: The Top 10 Guidelines Track: Public Policy for Risk Management Catherine Finley, Thorn Run Partners; Al Guida, Guide Consult- tuesday may 6 may tuesday Room: National Harbor 10 ing Services, Inc.; Charles Ingoglia, National Council for Beha- vioral Health Analysis of more than 40 years of litigation against behavioral healthcare providers reveals a continuing pattern of specific quality of care issues that are the subject of lawsuits. Learn C17. SBIRT Opportunities and Implementation about these recurring issues and 10 guidelines for resolving Strategies them, including risk management and quality of care issues Room: Maryland 4 - 6 around suicide, violence, sexual misconduct, medication What is screening, brief intervention, and referral to treatment errors, and employment litigation. This is a can’t miss (SBIRT)? Hear three real-world case studies on the implement- opportunity for supervisors, psychiatric screeners, prescribers, ation of this evidence-based practice. These SBIRT case stud- nurses, risk managers, and human resources professionals. ies represent a line of business that community mental health Track: Organizational Excellence practitioners may consider for a new line of business in the Ron Zimmet, Mental Health Risk Retention Group changing healthcare environment. Return to your organization with resources to help you implement SBIRT.

C15. Capacity-building For Use of Medications Track: Substance Use and Co-Occurring Disorders and Other Evidence-based Practices in Treatment Holly Hagle, National SBIRT ATTC, IRETA; Peter Luongo, Room: National Harbor 11 Institute for Research, Education and Training in Addiction, Principal Investigator, National SBIRT ATTC; Tracy McPherson, Learn about the financing, treatment program, workforce, National SBIRT ATTC, NORC at the University of Chicago regulatory, and other issues that must be assessed and ad- dressed to increase capacity to implement evidence-based practices, including the use of medications in treatment. Dis- C18. Training Trauma-informed Peers cuss network development, as well as the collaborations with Room: Chesapeake 4 - 6 state and county entities that are essential to implementation The peer support workforce throughout the country is grow- of evidence-based practices and use of medications. Learn ing by leaps and bounds. Highly skilled paraprofessionals about trainings for staff and board members directly. are making their mark in mental health, substance use, and Track: Substance Use and Co-Occurring Disorders primary care. Peers are hungry for knowledge, training, and Mady Chalk, Treatment Research Institute competency about trauma and trauma-informed care. The Na- tional Council developed a two-day training curriculum to meet

this demand. Learn about the training and discuss how you C16. Don’t Be Scared, Be Prepared: Get Ready are developing your peer workforce. for Hill Day (Repeat) Track: Trauma-Informed Care Room: National Harbor 2 Cheryl Sharp, National Council for Behavioral Health You’ve scheduled meetings with your Members of Congress and you’re ready to head to the Hill on May 7. But wait! What exactly are you asking Congress for? Hear about the policy pri- C19. Conflict Engagement Across Cultures orities you’ll discuss with your legislators — from the Excellence Room: National Harbor 5 in Mental Health Act to funding for substance use treatment, We work daily across organizations, systems, and cul- and more. You’ll learn talking points for each “ask,” tips for tures and are often confronted with conflict. While making your case, and effective approaches to communicating conflict can, and should, provide opportunities with legislators. for people with diverse perspectives, ideas,

68 #NATCON14 www.TheNationalCouncil.org/Conference Tuesday “C” Workshops and experiences to learn from each other and to innovate, demonstrate value and showcase models used more often it creates barriers to progress. Increase your un- to diversify and integrate into general healthcare derstanding of culture and conflict and learn about a frame- through strategic planning, acquisitions, mergers, and 6 may tuesday work for engaging productively. Explore conflict from a cul- partnerships. tural perspective, gain new insights into the cultural influence Track: Organizational Excellence of your own relationship to conflict, and learn new ways to Nelson Burns, Coleman Professional Services; David Lloyd, approach conflict with a cultural lens. MTM Services, LLC; Ray Wolfe, Pittsburgh Mercy Health System Track: Workforce, Management, and Leadership

Shelina Foderingham, National Council for Behavioral Health; C21. Social Media 101 and the Big Bad Suganya Sockalingam and Elizabeth Waetzig, Change HIPAA Wolf Matrix, LLC Room: National Harbor 7

C20. Strategic Business Planning We’ve all heard social media is taking over the world. But just because it’s popular doesn’t make it less scary, especially for Room: National Harbor 12 - 13 healthcare professionals in a regulated industry. So, how do Healthcare reform provides great opportunities to diversify you create a social media presence that is engaging, honest, and grow practices. But it also demands significant changes to and captivating while being mindful of HIPAA? Learn practical community healthcare financing and accountability, whether tips from New York-Presbyterian Hospital, one of the nation’s through insurance exchanges, co-ops, or expansion of Medi- largest comprehensive academic medical centers. You’ll find caid managed care. Hear from MTM Founder David Lloyd out through their hard-won experiences how to embrace social about specific models of strategic business planning that have media, while avoiding HIPAA violations. effectively changed organizational culture and his expanded Track: Marketing & Branding: Lessons from the Rest of vision of how organizations can use partnership, acquisitions, Healthcare collaborations and mergers to provide an effective business Heather Cobb, National Council for Behavioral Health; Gina strategy to help ensure a transition from “surviving” in the Czark, New York Presbyterian Hospital; Jessica Fillinger, New healthcare reform era to “thriving.” Also join seasoned lead- York Presbyterian Hospital ers to explore specific business development case studies that

Special Event

Peers and Tobacco Cessation: The Tool Up Your Sleeve

Potomac 3 – 4 11:15 am - 12:30 pm

Close to 50% of people with mental illnesses and substance use disorders smoke, compared to 19% of the general population. They smoke half of all cigarettes produced, and are only half as likely as others to quit. But there are promising, effective practices that can dramatically impact this public health crisis. You may already be involved in best practices such as Nicotine Replace- ment Therapy prescribing, referrals to Quitlines, and more, but did you know that peers can play a vital role in helping clients quit tobacco? Learn how to engage peers as health coaches and powerful motivators. Track: Prevention, Peers, and Recovery

Chad Morris and Cynthia Morris, Behavioral Health & Wellness Program, University of Colorado Anschutz Medical Campus

#NATCON14 69 www.TheNationalCouncil.org/Conference TED-Style Talks

Early Intervention: New Approaches to Prevent and Treat Psychosis

Potomac 1 - 2 11:15 am – 11:35 am tuesday may 6 may tuesday

America undertakes major reform in mental health services about once per generation. Let’s talk about the next one, which has already started: preventing mental illnesses before they become the devastating catastrophe that we know today. Community mental health ser- vices will be indispensable to this reform. The method is that used so successfully in can- cer and heart disease: early identification and intervention. Organizations that embark on this reform transform into prevention services — imagine that. Track: Children and Youth

William McFarlane, Tufts University School of Medicine, Maine Medical Center

Healthy Addictions: Managing Stress and Finding Work-Life Balance

Potomac 1 – 2 11:35 am – 11:55 am

Life is missing in action for many people today, caught up in devices and work. The void is eas- ily filled by unhealthy habits, since stress increases the size of the brain’s habit-formation centers. There is another kind of habit, though, one that’s healthy and gives you a sense of identity and purpose that can’t be gained through career. Learn how engaged recreational pursuits (hobbies) can transform your life by filling the modern void with core needs such as autonomy, competence, and connection with others. Explore how the best stress buf- fer and life-fulfilling agent is right next to you, in a world we forgot: play. Learn the skills that open up a healthy addiction for living to the fullest. Track: Living Your Life Well

Joe Robinson, Optimal Performance Strategies

And Justice for All: Ending the Criminalization of Mental Illnesses

Potomac 1 - 2 11:55 am – 12:15 pm

We would never treat people with primary health issues the way we treat people with mental illnesses. So why do we tolerate it? The inadequate and inappropriate financing of mental health services combined with our archaic involuntary hospitalization laws have turned our jails and prisons into the largest psychiatric facilities in the nation. This American travesty is unacceptable and unnecessary. Restructuring our mental health laws and policies can end the criminalization of mental illnesses. Learn how we can begin to end the criminal- ization of mental illness. Track: Criminal Justice Steven Leifman, Miami-Dade County Court, 11th Judicial Circuit of Florida

70 #NATCON14 www.TheNationalCouncil.org/Conference Tuesday Lunch ‘n’ Learns

Don’t Go Hungry! Before you run off to your Lunch ‘N’ Learn, films, performances ― hit the Behavioral Health Marketplace to pick up your lunch. tuesday may 6 may tuesday Tuesday Lunch ‘N’ Learns 12:30 pm – 1:30 pm

TLunch1. Clinical Support for Opiates and Pain with medical/psychiatric staff, and what strategies success- fully engage clients. Room: Chesapeake 7 - 9 Track: Behavioral Health-Primary Care Integration Providers and their staff continue to require support as they appropriately prescribe opiates to their patients. Managing Ralph Aquila, Sidney Baer Center; Kenneth Dudek, Fountain chronic pain with opiates often presents its own set of chal- House lenges for providers and their staff. The SAMHSA-funded Pro- vider Clinical Support Services for Opiates (PCSS-O) program TLunch3. Behavioral Health Center of provides free, evidence-based resources to train clinicians, in- Excellence Crowdsourcing Project Results cluding physicians, nurses, psychologists, social workers, and Room: Chesapeake A - C others to manage clients on opiates and those with chronic What is a behavioral health center of excellence and how pain. PCSS-O provides clinician mentoring to enhance your do you become one? This question has been at the center knowledge, skills, and attitudes regarding the safe and effect- of a five-month National Council crowdsourcing project that ive use of opiates. This program provides a wide range of other included participation of hundreds of individuals across the resources on this important topic. Join national experts from country. Be the first to see the final product, a white paper, the mentoring faculty as they review current evidence on best that provides a definition, examines the elements of a center practices in using opiates to treat clients and how this free of excellence, and provides guidance on how to be “known by mentoring program can provide clinical expertise on a specific the entire community as a great place to get care and a great client or for your program when you need it. Funded by SAM- place to work.” HSA (1U79TI024697). Track: Finance and Payment Redesign Track: Clinical Practices Amy Dorin, FEGS; Richard Dougherty, DMA Health Strategies; Ann Schreier, ECU College of Nursing; Stephen Wyatt, Dale Jarvis, Dale Jarvis and Associates Prescribers Clinical Support System for Opioids

TLunch4. Data Security in a Mobile, TLunch2. From Stable to Flourishing: Cloud-Based World Adding Community Support to Your Integrated Room: Chesapeake D - F Healthcare Center Take a detailed, data-driven look at broad industry trends, Room: Chesapeake 10 - 12 identify the unique data-related risks to behavioral health Integration may lead to better health markers and compli- and human service organizations, and hear concrete, action- ance, but it omits the community support services necessary able recommendations on how to defend against data loss for people with mental illness to participate fully in society, and theft. What special protections do you need for Bring Your whether through work, school, independent housing, or social Own Device adoption, mobile device management, and cloud connectedness. The partnership between integrated health applications? You’ll take home clear recommendations and setting Sidney Baer Center and mental health recovery center next steps to ensure your organization’s data remains safe Fountain House illustrates a model that connects these three and secure. critical components — primary care, psychiatric care, and Track: Health Information Technology social support — in one cost-effective and replicable health home. Learn what elements of social support are necessary Jacob Buckley-Fortin, eHana LLC; Michael Lardieri, National for an effective health home, how social service staff can work Council for Behavioral Health

#NATCON14 71 www.TheNationalCouncil.org/Conference Tuesday Lunch ‘n’ Learns

TLunch5. Same-Day Access Roundtable Track: Workforce, Management, and Leadership Kathleen Delaney, Rush College of Nursing; Joan Kenerson tuesday may 6 may tuesday Room: National Harbor 2 King, National Council for Behavioral Health Join other early adopters in this same-day access roundtable to discuss experiences and design a trajectory for broad implementation of this important service model and business TLunch8. Don’t Let Medicare Scare You practice. Room: National Harbor 3

Track: Organizational Excellence Approximately 5.6 to 8 million Americans 65-years or older Scott Lloyd, MTM Services, LLC have mental illness or substance use disorder, and the In- stitute of Medicine estimates that their numbers will nearly

double by 2030. Simultaneously, existing third-party liabil- TLunch6. Safe and Affordable Housing: ity rules require providers to bill Medicare before Medicaid The Key to Recovery and Resiliency whenever serving a client who is dually enrolled. For these Room: Chesapeake J - L reasons and more, Medicare is becoming an increasingly im- Safe, affordable housing is essential for everyone. For a per- portant part of behavioral healthcare organizations’ revenue son disabled by addiction, residential stability is critical to stream. However, along with a new insurer comes different recovery. For unstably housed families involved in the child rules, enrollment requirements, and covered services. Learn welfare system, supportive housing helps navigate and man- the basics of Medicare-covered behavioral health services, age multiple complex systems, including behavioral health, covered practitioners, and enrollment. child welfare, education, and primary care. Many communities Track: Finance and Payment Redesign offer affordable housing and treatment options within these Nina Marshall, National Council for Behavioral Health systems, but the systems don’t necessarily coordinate sup- port that is culturally-appropriate to individuals and families’ needs. Discuss supportive housing and recovery residences TLunch9. Connecting with Peers to Share that coordinate services across multiple disciplines to meet Challenges and Successes: 5th Annual Children’s the needs of clients so as to promote independence, recovery, Behavioral Health Roundtable and well being. Room: National Harbor 12 - 13

Track: Organizational Excellence The National Council’s child-serving member organizations Lori Criss, The Ohio Council of Behavioral Health & Family are on the front lines of improving treatment access and care Services Providers; Alison Harte, CSH; Alanna Tievsky, National quality. Yet, many challenges remain as the healthcare system Council for Behavioral Health undergoes a period of unprecedented changes, with shifts in coverage trends, revenue, and the rise of value-based purchas-

ing. Join a roundtable discussion to network with colleagues, TLunch7. Nurses in Integrated Care share success stories, and learn how other organizations have Room: Chesapeake 4 – 6 met these challenges head-on. You’ll also hear from National The new models of care all include a strong nursing compon- Council staff about upcoming child-focused initiatives and ent. However, there is still a lack of clarity about nursing’s role have a chance to share input on how the National Council can and value. Explore the role of nursing, at both the registered best support your clinical and operational practices. Lunch nurse (RN) and advance practice nursing (APN) level, in will be provided in the room. integrated care systems. Discuss current thinking around RSVP required (to [email protected]). client-centered, integrated care and the unique contributions Track: Children and Youth of RN/APNs and the challenges to fitting APN skill sets in a Rebecca Farley, National Council for Behavioral variety of integrated care settings. Health

72 #NATCON14 www.TheNationalCouncil.org/Conference Tuesday Lunch ‘n’ Learns

TLunch10. Town Hall for Crisis Service Providers

Room: National Harbor 10 6 may tuesday

Join other crisis services providers from the across the country and leaders from the National Council’s Crisis Services Initiat- ive to discuss common themes among providers and current needs in the crisis services field. Connect informally, meet people who’ve posted on the National Council crisis listserv, and share ideas about how to best provide a variety of crisis services. Lunch will be provided in the room. Track: Crisis Response Services

Jenny Crawford, National Council for Behavioral Health

Theater of War: Soldiers & Citizens Tour

Cherry Blossom Ballroom 12:30 pm - 1:30 pm

Linda Powell

Reg E. Cathey The Theater of War: Soldiers & Citizens Tour presents dramatic readings of Sophocles’ Ajax — an ancient Greek tragedy about the suicide of a great, re- spected warrior — to diverse military and civilian audiences to engage com- munities in powerful town hall discussions abut the visible and invisible wounds of war. The presentations are intended to foster understanding and compassion, while mobilizing citizens and resources to help improve the lives of service members, veterans, their families, and communities.

Track: Prevention, Peers, and Recovery Grab your lunch from Cast: Reg E. Cathey (The Wire and House of Cards) the Marketplace before Linda Powell (American Gangster and The Good Wife) the performance. Panelists: George DelGrosso, Colorado Behavioral Healthcare Council; rich Leclerc, Gateway Healthcare, Inc.

#NATCON14 73 www.TheNationalCouncil.org/Conference Poster Presentations

Behavioral Health Market Place 12:30 pm - 1:30 pm tuesday may 6 may tuesday Bidirectional Primary and Behavioral Health- High Need, High Utilization Pilot Project care Integration for Individuals with Chronic Marcia Monroe, Central Florida Behavioral Health Network Mental and Medical Illnesses Inc; Doris Nardelli, Central Florida Behavioral Health Dennis Duke and Vicki Zude, The Robert Young Center for Network, Inc. Community Mental Health Center Things Go Better When We Work Together: Chronic Illness Treatment: An Integrated Breakthrough Improvements Using a Learning Approach Collaborative

Patricia Davis and Kristin Spykerman, Cherry Street Health David Grabowski, Wesley Spectrum Services; Anthony Lu- Services cas, Allegheny HealthChoices, Inc. Collaborative Helping: A Framework for Organizing for Recovery Integrated Health Homes Elizabeth Cleek and David Woodlock, ICL Kevin Gillespie, Integrated Services of Appalachian Ohio Employing Peers to Promote Integration and Developing a Statewide Integrated Care Community Inclusion Assistance Model: Lessons Learned from Donna Coulter, Office for Peer-Participant Advocacy (OPA!), North Carolina Detroit Wayne Mental Health Authority Cathy Hudgins, Center of Excellence for Integrated Care, Recovery and Wellness Centers: One Size North Carolina for Advanced Health Programs; Peter Rives, Need Not Fit All North West Community Care Network Laura Webb, Walden Sierra/Walden Behavioral Health The Evolution of Peers in a Primary Care Setting: Taking Integration and Recovery to The Mayor of Bath, and Other Tales of the Next Level Emancipation in Autism

Honor Potvin and Patty Wagenhofer-Rucker, Genesee Michael Fidgeon and Lora Perry, Providence Service Health System Corporation Public Health and Behavioral Health Partner to The Future is Now: Workforce Retention for Reduce Homelessness Integrated and Recovery-oriented Service Provision Vanessa Sweeney, Centers for Disease Control and Prevention Edye Schwartz, New York Association of Psychiatric Rehbabilitation Services Shared Psychiatric Services: Expediting Psychiatric Care for High Need Youth and How to Effectively Implement an Integrated Families with Community Collaboration Patient-Centered Medical Home within a Public Behavioral Health System Elizabeth Schoenfeld and Julie Speir, LifeWorks Michelle Ellis, MHC Healthcare; Vanessa Seaney, Helping Any and All: Community Mental Health Community Partnership of Southern Arizona Screening is Part of a Systems-level Approach to Addressing Behavioral Health Needs

Michelle Holmberg, Screening for Mental Health, Inc.; Samantha Matlin, Philadelphia Department of Behavioral Health and Intellectual disAbility Services

74 #NATCON14 www.TheNationalCouncil.org/Conference tuesday plenary

Children’s Mental Health Awareness Day

Potomac Ballroom 1:45 pm – 2:45 pm 6 may tuesday

Chiara de Blasio Awareness Day Honorary Chairperson New York City Mayor Bill de Blasio and First Lady Chirlane McCray

Health and Human Services Secretary Kathleen Sebelius

Engage in a conversation about the value of leveraging peer sup- port networks to address the unique needs of young adults with mental health challenges. Four young adult leaders will share per- sonal experiences of helping peers navigate systems related to edu- cation, employment, housing, and healthcare access. Awareness Day 2014 Honorary Chairperson Chiara de Blasio will share her own story of resilience related to depression and substance use, and her parents, New York City Mayor Bill de Blasio and first lady Chirlane McCray, will join her on stage. Department of Health and Human Services (HHS) Secretary Kathleen Sebelius and other senior federal officials also will speak about young adults in transition. Track: Children and Youth

#NATCON14 75 www.TheNationalCouncil.org/Conference Thought Leaders

Town Hall with Pam Hyde tuesday may 6 may tuesday Maryland A 3:00 pm – 4:00 pm

Pamela Hyde Substance Abuse and Mental Health Services Administration, U.S. Department of Health and Human Services The whole point of public health is to have healthy people, healthy communities, and healthy lives, and to prevent disease and illness. Behavioral health is a part of health. Join SAMHSA Administrator Pamela Hyde to discuss how we can’t have healthy communities without having good emotional health, mental health, and freedom from substance abuse. We have a tendency in behavioral health to focus on getting people treatments, but it’s only part of what we do. We must prevent disease first and try to get people into treatment sooner, and then we must have the right structures, partnerships, and policies in place to prevent and treat. Track: Prevention, Peers, and Recovery

Uncharitable: The Way We Think About Charity Is Dead Wrong

Maryland B 3:00 pm – 4:00 pm

Dan Pallotta Pallotta TeamWorks If we change the way we think about charity, it could change the world.The Stanford Social Innovation Review said Dan Pallotta’s book, Uncharitable, “deserves to become the nonprofit sector’s new manifesto.” Where other well-intended books suggest ways to improve performance within the existing nonprofit paradigm, Uncharitable argues that the paradigm itself is the problem. Its insurgent thesis is that society’s nonprofit ethic undermines our ability to eradicate great problems, and, ironically, puts charity at a severe disadvantage to the for-profit sector at every level. We have two rule books: one for charity and one for everything else. Do not miss Dan Pallotta! Track: Workforce, Management, and Leadership Book Signing with Dan Pallotta: 4:00 pm – 4:30 pm, Potomac A/C Lobby in the Bookstore

76 #NATCON14 www.TheNationalCouncil.org/Conference Thought Leaders

21st Century Behavioral Health Treatment and Delivery

Woodrow Wilson A 3:00 pm – 4:00 pm 6 may tuesday

Michael Botticelli Office of National Drug Control Policy, Executive Office of the President

H. Westley Clark Center for Substance Abuse Treatment, SAMHSA

A. Thomas McLellan Treatment Research Institute

Paul Samuels (Moderator) Legal Action Center Join three top leaders in substance use as they face off in an entertaining and lively interview moderated by Paul Samuels of the Legal Action Center. How will treatment evolve in the years ahead? What do you need to know to help your organization anticip- ate and navigate the changes? How will treatment and recovery services be expanded and what’s on the horizon for early intervention treatment programs? Hear how they would like to see the block grant used and will there ever be agreement on credentialing a substance use workforce? Don’t miss this rare opportunity to hear our nation’s sub- stance use champions share their thoughts on the future of behavioral health treatment and delivery. Track: Substance Use and Co-Occurring Disorders

Lessons Learned from Sandy Hook

Maryland C – D 3:00 pm – 4:00 pm

Harold Koplewicz Child Mind Institute The tragic event at Sandy Hook Elementary and other violent outbursts by troubled young men teach us that isolation, frustration, and mental illness are a dangerous combination. But there is a broader lesson to be learned, one about the volatility of the adolescent brain, and the dangers this developmental stage poses through the mid-twenties—most often to young people themselves. Explore the latest adolescent brain research and the implication for mental illness and dangerous behavior. Learn the challenges of parenting adolescents, community models for preventing and handling mental illness and troubling behavior, and important steps we can take to ensure timely intervention and enable healthy development. Track: Children and Youth

#NATCON14 77 www.TheNationalCouncil.org/Conference Thought Leaders

Should Public Safety Be Central To the Mission of Behavioral Health Providers? tuesday may 6 may tuesday Cherry Blossom Ballroom 3:00 pm – 4:00 pm

Fred Osher Council of State Governments Justice Center Correctional administrators have accepted responsibility — albeit reluctantly — for screening, assessing, and providing treatment to individuals with mental illnesses and substance use disorders in custody. Constitutional case law reinforces this public health mission. However, less certainty exists about the community behavioral health providers’ role in promoting public safety objectives. While the civil issues surrounding danger to self and/or others are clearly delineated, ambivalence exists for many providers about the commitment to, and responsibility for, reducing criminal behavior. Explore the legal and ethical considerations of the behavioral health field’s role in promoting public safety. Track: Criminal Justice

The Privacy vs. Liberty Debate: Do Consumer Protections Hamper Effective Treatment?

National Harbor 2 - 3 3:00 pm – 4:00 pm

Pete Earley Journalist and Author Michael Hogan Hogan Health Solutions LLC Joe Pyle Thomas Scattergood Behavioral Health Foundation Harvey Rosenthal New York Association of Psychiatric Rehabilitation Services Lloyd Sederer New York State Office of Mental Health

An individual with a mental illness that interferes with judgment, self-interest, self-preservation, and safety represents a profound challenge for families and clinicians. Privacy laws like HIPAA and FERPA that limit communication and liberty laws that assert individual choice began as patient protections. However, these often become rigid rules and procedures that can exceed patient needs and even common sense. Good intentions spawned these laws, but in practice they can interfere with or delay the delivery of necessary care and crucial communication between caregivers and families. How can a coalition of consumers, family members, advocates and professionals agree upon and pursue clear goals and specific plans that can ‘open closed doors’ in the areas of privacy and liberty? In so doing, how can we improve the lives of people with mental illness, their families, and their communities? Track: Public Policy

78 #NATCON14 www.TheNationalCouncil.org/Conference Film Festival

Running From Crazy

National Harbor 5 3:00 pm – 5:00 pm tuesday may 6 may tuesday

In Running From Crazy, Mariel Hemingway, granddaughter of famed author Ernest Hemingway, strives to better understand her family’s history of suicide and mental illness. As a young girl, Mariel followed her supermodel sister, Margaux, into the acting world. Critics immediately praised Mariel’s talent, creat- ing a deep rift between the sisters. Barbara Kopple’s bold por- trait of the Hemingways intertwines haunting archival footage from Margaux’s personal family documentary with scenes from Mariel’s life today as she advocates for suicide prevention and strives to live a rigorously healthy lifestyle to combat what ap- pears to be her birthright. Mariel’s courageous journey of acceptance and introspection allows her to view her family and turbulent upbringing through new eyes and, for the first time, accept them with a peaceful heart.

#NATCON14 79 www.TheNationalCouncil.org/Conference Tuesday “D” Workshops 4:15 pm - 5:15 pm

D1. Embedding Behavioral Health in Primary ever” and hear what advice these CEOs and your peers have Care: A Case Study to offer. tuesday may 6 may tuesday Room: Chesapeake 7 - 9 Track: Board Governance

Take an in-depth look at two highly successful partnerships Mark Ishaug, Thresholds; Jerry Jenkins, Anchorage Community among four organizations. Hear what makes these partner- Health Services; David Johnson, The Bert Nash Center; Jessie ships effective and how they have approached integration. Kaye, Prairie View; Dale Shreve, Mental Health Corporations From a strategic, clinical, business, and vision and mission of America framework, return to your organization with a plan to develop or strengthen your own partnership. D4. What Really Works for Young Adults: Track: Behavioral Health-Primary Care Integration A Candid Conversation

Lyndra Bills, Community Care Behavioral Health; Suzanne Room: Woodrow Wilson A Daub, National Council for Behavioral Health; Andrew Kind-Ru- Engage in small group discussions with four young adult bin, Child Guidance Resource Centers; Jim Martin, Lancaster/ peer support leaders and the 2014 Awareness Day Honorary Dauphin County, Community Services Group; Joe Schatz, Child Chairperson. This World Café format provides an amenable Guidance Resource Centers at Chespenn Health Service’s environment for you to speak with the presenters about the Center; Hilda Shirk, SouthEast Lancaster Health Services unique needs of young adults with mental health or co-occur- ring (mental health and substance use) challenges and the D2. From Integration to the Patient-centered Home value of peer support in addressing those needs. Hear the presenters’ thoughts on best practices for leveraging peer Room: Chesapeake 10 - 12 support networks to help young adults with behavioral health Get the inside scoop on how to be the go-to business part- challenges navigate systems related to four life domains: edu- ner for primary care organizations seeking to integrate beha- cation, employment, housing, and healthcare access. vioral health into their practice. Integration experts will offer Track: Children and Youth strategies for behavioral health leaders to build strong rela- tionships with primary care partners, and explore the critical Sean Campbell, Young Adult Peer Support Leader; Chiara de elements of success in expanding the availability of behavi- Blasio, Awareness Day 2014 Honorary Chairperson; Qaiel oral health services in your community – from how to jointly Peltier, Young Adult Peer Support Leader; Jim Saintgermain, navigate clinical delivery transformation requirements to new Young Adult Peer Support Leader; Michelle Vance, Young Adult payment models that move from fee-for service to bundles and Peer Support Leader value-based payments. Track: Behavioral Health-Primary Care Integration D5. Substance Use Prevention in an ACA World

Alexander Blount, Center for Integrated Primary Care, University Room: Chesapeake G - I of Massachusetts Medical School; Judith Steinberg, Common- Prescription medication poisoning deaths are on the rise. wealth Medicine, University of Massachusetts Medical School These death rates have even surpassed the mortality rate from motor vehicle crashes, with accidental drug poisonings D3. Building the Best Board Ever!!! acting as the main driver. Project Lazarus brings forward a comprehensive approach that mobilizes community sectors Room: Chesapeake A - C to address prescription medication issues among the In the changing healthcare landscape, a high-octane board is populations they serve. Balancing access to care and critical to your organization’s success. Join a panel of CEOs providing supportive and effective treatment, while to hear what they have found to be some of the more critical removing stigma-related obstacles, this public elements in building better boards. Bring your questions, con- health approach reduces overdoses, increased cerns, and challenges in making your board the “best board treatment, while building community-based

80 #NATCON14 www.TheNationalCouncil.org/Conference Tuesday “D” Workshops supportive services. Project Lazarus is based on the premise D8. Is It Worth It for Your Program to be that we can prevent drug overdose deaths and that all com- Criminal Justice Savvy? munities are responsible for their own health. 6 may tuesday Room: National Harbor 2 - 3 Track: Substance Use and Co-Occurring Disorders With behavioral health providers serving increasing numbers Fred Brason II, Project Lazarus of clients who are involved in the criminal justice system, it is in their interest to coordinate and partner with criminal D6. Opportunities in Treating Autism justice agencies to achieve the best outcomes. In this session, Spectrum Disorders speakers will introduce the challenges in working with criminal Room: Chesapeake J - L justice clients, the rationale for becoming a strong collaborat- ive partner, and the methods needed to add criminal justice Here’s your chance to learn how to prepare and position your collaboration to your portfolio. Speakers will share their exper- organization for business opportunities to support individu- iences representing a payor/managing entity and the judiciary als with both an autism spectrum disorder and co-occurring working to establish partnerships between providers and crim- mental health diagnosis. Learn how to better prepare your inal justice agencies in their respective states. clinical staff to support and meet the needs of this specialized population. Track: Criminal Justice Track: Children and Youth Neal Cash, Community Partnership of Southern Arizona; Steven Leifman, Miami-Dade County Court, 11th Judicial Karen Markle and Cathy Murphy, NHS Human Services, Inc. Circuit of Florida; Fred Osher, Council of State Governments

Justice Center D7. Adopting the Open Dialogue Approach to Improve Outcomes D9. Crisis Centers as Urgent Care for Room: Maryland 1 - 3 Behavioral Health Aligned with recovery principles and scientific insights, Finnish Room: Maryland 4 - 6 Open Dialogue is a community-based approach to severe psy- chiatric crises that has garnered international attention for its Crisis centers have an opportunity to provide an array of crisis early psychosis outcomes. Emphasizing the resources of the interventions and supports for individuals in mental health, social network, it relies less on medication and hospitals and substance use, economic, and personal safety distress. avoids disability to a greater extent than treatment-as-usual. Discuss the full-array of crisis services available at drop-in Join Dr. Mary Olson to explore Open Dialogue’s principles and centers, including hospital diversion, access to services practices, the Finnish outcomes, and the new, state-of-the-art, for intimate partner violence, homelessness, and crisis concrete Open Dialogue protocols for organizational change respite. Hear how walk-in crisis centers use same day and clinical practice. Gain insights into how a community pro- access, how peer run crisis respite programs are making vider has embraced Open Dialogue as they share their out- an impact, and how a crisis stabilization residential program comes, practical challenges, and financial parameters. from one of the largest providers of crisis beds is organized and funded. Explore the economics of avoiding emergency Track: Clinical Practices rooms or hospital stays. Brenda Miele Soares, Advocates, Inc; Gina Nikkel, Foundation Track: Crisis Response Services for Excellence in Mental Healthcare; Mary Olson, Institute for Diaogic Practice, University of Massachusetts Medical School Jenny Crawford, National Council for Behavioral Health; Raymond Crowel, Montgomery County Maryland; Roger Meyer,

Mental Health Crisis Alliance; Peggy Terhune, Monarch; Roaya Tyson, Gracepoint

#NATCON14 81 www.TheNationalCouncil.org/Conference Tuesday “D” Workshops

D10. Making the Business Case for Injectables anemic. Explore the major impediments to treatment access, namely non-quantitative treatment limitations and lack of due

tuesday may 6 may tuesday Room: National Harbor 4 process, and share meaningful recourse for the most vulner- Many pharmacological approaches have been used in man- able individuals in our healthcare system. aging substance use disorders. Conventional pharmacological Track: Finance and Payment Redesign agents have relatively short durations of action that make people vulnerable to non-adherence and relapse. Long-acting Meiram Bendat, Psych-Appeal, Inc. injectables (LAI) have been developed to reduce the frequency of use and improve adherence. Likewise, the unpleasant ad- D13. Using Technology to Engage and Monitor verse effects of antipsychotic drugs combined with persons’ Individuals with Mental Illness, Substance Use, disbelief of having an illness result in high rates of non-ad- and Cognitive Disabilities herence to antipsychotics in schizophrenia treatment. These Room: Chesapeake D - F treatments may offer a relevant improvement in treatment Behavioral health organizations face increasing demands for adherence in recent-onset psychosis, leading to a decreased better efficiency and effectiveness when providing services. rate of hospital readmission, a better rate of clinical remission, Using technology to engage and monitor individuals with men- and improved psychosocial adjustment. Evaluate the busi- tal illnesses, substance use disorders, and cognitive disabil- ness case for LAIs for your organization and hear from lessons ities shows great promise for providing higher quality care by learned from a mental health and substance use provider. giving your clients what they need when they need it. Tech- Track: Finance and Payment Redesign nology can also help your organization expand your workforce Suresh Rajpara, Jerome Golden Center for Behavioral Health; and meet your mission to provide services to more people in David Swann, Partners Behavioral Health Management more affordable and client-engaged ways. Join national lead- ers that use these tools and learn how these technologies can

help you move your organization forward and provide better D11. No Money, No Mission! Cracking the care to your clients. Costing Code Track: Health Information Technology Room: Maryland A Scott Cousino, myStrength; Desreen Dudley, Bosch; Jen Hyatt, State after state and organization after organization continue Big White Wall Ltd; Michael Lardieri, National Council for Beha- to feel the pinch of today’s shrinking funding environment. vioral Health; Terrence McNelis, NHS Human Services Learn about a national view of measurement work completed in multiple states and a future outlook for funding realities. D14. Sustainable Performance at Work: Getting Track: Finance and Payment Redesign the Job Done Without Finishing Yourself Off

Joy Fruth and Scott Lloyd, MTM Services, LLC, Cherry Blossom Ballroom

With more work to do, faster, and with fewer resources, more D12. Parody to Parity: Changing Insurer Atti- and more of us are stretched to the limit. In a 24/7 world tudes Toward Behavioral Health Coverage driven by instant technology, the default is to reflex behavior, Room: National Harbor 7 which drives automatic stress, burnout, and overload. The sci- ence shows that we can make adjustments to how we work While the Affordable Care Act and the Paul Wellstone and that can control stress and set boundaries, manage inform- Pete Domenici Mental Health Parity and Addiction Equity Act ation, and control stressors. Learn how a “sustainable promise access to mental health and addiction services, full performance” approach cuts stress and increases job implementation of these laws requires an informed public and and life satisfaction. robust advocacy. Regrettably, too few providers have the skills to effectively challenge managed care. Regulatory oversight, Track: Living Your Life Well especially with respect to individual and group plans, has been Joe Robinson, Optimal Performance Strategies

82 #NATCON14 www.TheNationalCouncil.org/Conference Tuesday “D” Workshops

D15. Be the Nordstrom of Healthcare: ings. The Centers for Disease Control and Preven- Customer Service tion funded eight National Networks to address such disparities in target populations, including individuals 6 may tuesday Room: National Harbor 12 - 13 with behavioral health disorders. Together, the National Hear about important customer service key performance indic- Networks provide cutting-edge information, trainings, and ators needed to become the Nordstrom of healthcare. Delve resources to improve specific populations’ health outcomes. into the critical importance that customer service and satis- Join the National Council’s National Behavioral Health Net- faction have in the day-to-day operations of community beha- work for Tobacco and Cancer Control and to discuss how to vioral health centers; explore how customer service can help address health disparities. You’ll have the opportunity to sign your organization compete in today’s healthcare environment; up as National Network participants, gaining access to best assess your internal and external customer service strengths and promising practices, network activities, and resources. and areas for development; and learn how you can lead your Track: Prevention, Peers, and Recovery organization to become more customer-centric. From phone etiquette to waiting room aesthetics, from mystery shopper Paul M. Baker, National Alliance for Hispanic Health; Mary perspectives to the culture change required in your workforce, Elizabeth Elliott, Community Anti-Drug Coalitions of America; walk through the ABCs of customer service. Shelina Foderingham, National Council for Behavioral Health; Delmonte Jefferson, National African American Tobacco Pre- Track: Organizational Excellence vention Network; Laira Roth, National Council for Behavioral Michael Flora, Ben Gordon Center and MTM Services, LLC.; Health; Dr. Scout, The Network for LGBT Health Equity at David Lloyd, MTM Services, LLC CenterLink

D16. Making Trauma-Informed Care Stick D18. How to Make Friends and Influence People: Advocacy Tips from the Experts Room: National Harbor 11

Implementing trauma-informed approaches is not rocket sci- Room: Chesapeake 4 - 6 ence, but organizational leadership reports that it can feel just Are you ready to hit a home run in your meetings with your about as overwhelming. Many organizations have skilled ther- members of Congress on Hill Day, May 7? Brush up on your apists providing trauma-focused or specific interventions, and advocacy skills. Learn how individual constituents can make now realize that trauma-informed means real and concrete a difference, how to effectively make your case before changes that include everyone in the organization. Explore legislators and their staff, and how to run a successful Hill how implementation science has shaped the work of hun- meeting. Practice your new skills with your peers and with dreds of organizations around the country using the National advocates who work on Capitol Hill every day. Council’s Organizational Self-Assessment. Track: Public Policy Track: Trauma-Informed Care Rebecca Farley, National Council for Behavioral Health; Cheryl Sharp, National Council for Behavioral Health Andrew Sperling, National Alliance on Mental Illness

D17. CDC’s National Networks: Joining Forces to D19. Learning to Love Groups: Practical and Reduce Tobacco and Cancer Rates Effective Approaches

Room: National Harbor 6 National Harbor 10

People with mental illnesses and substance use disorders There is often a love-hate relationship when facilitating groups smoke half of all cigarettes in the U.S. Yet, they are only half in mental health, substance use, and healthcare settings. as likely as other smokers to quit. Individuals with a mental Behavioral health and healthcare practitioners involved in illness may be 2.6 times more likely to develop cancer due facilitating groups have all too often not received the practical to late stage diagnosis and inadequate treatment and screen- training and resource support to optimize the benefit of group

#NATCON14 83 www.TheNationalCouncil.org/Conference Tuesday “D” Workshops

work for their clients. Learn a framework for effective group D21. Using Video to Tell Your Story facilitation that is practical and accessible to practitioners at Room: Potomac 5 - 6 tuesday may 6 may tuesday all levels of training and experience. Learn to love groups again and learn about future opportunities to enhance the group Does your organization create marketing or fundraising videos skills, knowledge, and effectiveness of your workforce. that fail to get the effect you wanted? Do you wonder about better ways to communicate medical information? Creating Track: Clinical Practices videos that both inform and engage isn’t as hard as you might Anthony Salerno, McSilver Institute for Poverty Policy and think. There are some simple tips you can follow to revamp Research, Silver School of Social Work, New York University the way you do videos. Learn six story types every organiza- tion should use, how to document what clients want to see in D20. Treatment Plans that Improve videos, and the role content strategy plays in making videos Physical Health – and how to combine marketing and fundraising strategies.

Room: Potomac 3 - 4 Track: Marketing & Branding: Lessons from the Rest of Healthcare Many behavioral health providers lack sufficient training for physical health assessments and monitoring. Engage in a Heather Cobb, National Council for Behavioral Health; Michael demonstration of a simple treatment planning format for Schmidt, Arnold Palmer Medical Center case managers and others to use in integrated care. Share in a robust discussion on behavioral health interventions of skill-building, medication training, and case management for physical health. Track: Clinical Practices

Olga Felton, Regional Mental Health Center

84 #NATCON14 www.TheNationalCouncil.org/Conference Notes tuesday may 6 may tuesday

#NATCON14 85 www.TheNationalCouncil.org/Conference Celebration of EXCELLENCE

Tuesday, May 6, 6:00 pm – 9:00 pm

tuesday may 6 may tuesday Potomac Ballroom

Join the Celebration of Excellence dinner, featuring former Congressman Patrick Kennedy, the NFL’s Brandon Marshall, and Tucson Congressman Ron Barber to recog- nize the Impact and Inspiring Hope honorees. Each year, the National Council for Behavioral Health hon- ors those who inspire and lead us through their tireless efforts to improve the lives of individuals living with men- tal illnesses and substance use disorders. The Celebration of Excellence Awards Dinner honors the innovative and inspirational efforts of individuals and organizations — staff, board leaders, volunteers, con- sumers, families, and community partners — who are changing the lives of children, adults, and families living with mental illnesses and substance use disorders. The Inspiring Hope Awards, supported by Eli Lilly and Company — building on the legacy of the Lilly Reintegration Awards and Welcome Back Awards — recognize individu- als who’ve shown extraordinary tenacity and courage in battling serious mental illness and are living full lives and pursuing their goals. These awards also honor the clinicians, advocates, and organizations that care for and support these individuals in their recovery, changing lives and building healthy communities.

Join us in recognizing all 19 honorees, buy tickets at Registration. Learn more at www.TheNationalCouncil.org/Awards

86 #NATCON14 www.TheNationalCouncil.org/Conference Congratulations to the 2014 Awards of Excellence Honorees! tuesday may 6 may tuesday INSPIRING HOPE AWARDS

Artistic Expression Mental Health Professional of the Year Bill Protzmann, Music Teacher, Friend to Friend Program Roaya Tyson, Director, Inpatient Services Episcopal Community Services, San Diego, CA Gracepoint, Tampa, FL

Community Advocacy Peer Specialist of the Year Keith Schafer, Director, Missouri Department of Mental Clarence Jordan, Vice President of Wellness and Health Recovery, ValueOptions

Doc of the Year Public Education Syed Arshad Husain, Medical Director Muffy Walker, Co-Founder & President Pathways Community Health, Clinton, MO Board of Directors, International Bipolar Foundation

Educational Achievement Reintegration Lifetime Achievement Andrew Steward, Graduate Student, University of Denver Patrick Hendry, Senior Director, Consumer Advocacy Mental Health America Employment Kenneth Whiddon, CEO Rising Star AmerICANWork, Saint Simons Island, GA Ituha Cloud, Certified Peer Support Specialist InterAct of Michigan Integration & Wellness Lone Star Circle of Care, Georgetown, TX Science to Service Prevention and Recovery in Early Psychosis The Felton Institute, San Francisco, CA

IMPACT AWARDS

Excellence in Behavioral Healthcare Management Speak Up, Speak Out Behavioral Health Response, St. Louis, MO Brandon Marshall, Brandon Marshall Foundation

Excellence in Health Information Technology Visionary Leadership Behavioral Health Link, Atlanta, GA Nancy Paull, CEO, Stanley Street Treatment and Resources, Fall River, MA Excellence in Addictions Treatment Innovation Horizon Village, Horizon Health Services, Sanborn, NY Visionary Leadership David Lloyd, Founder, MTM Services Mental Health First Aid Community Impact Community Counseling Centers of Chicago

#NATCON14 87 www.TheNationalCouncil.org/Conference Schedule-at-a-Glance

AGENDA START TIME END TIME ROOM NAME

Wednesday, May 7 wednesday may 7 may wednesday Fun Run 6:00 AM 7:00 AM Hotel Lobby

Yoga 6:00 AM 7:00 AM National Harbor 1

Registration Open 7:00 AM 2:00 PM Convention Center Level

Hill Day State Delegation Meet-up Breakfast 7:00 AM 8:30 AM Potomac Ballroom

Buses Depart to Capitol Hill 7:00 AM 6:00 PM Maryland Foyer

Continental Breakfast 7:30 AM 8:30 AM Potomac Ballroom

Bookstore Open 7:30 AM 12:30 PM Potomac A/C Lobby

Wellness Room 8:00 AM 11:00 AM National Harbor 8

E Workshops 8:30 AM 9:30 AM Multiple locations

Film Festival: Hidden Pictures 8:30 AM 9:30 AM National Harbor 5

Mental Health First Aid Public Course 9:00 AM 5:00 PM Chesapeake 9

Coffee Break 9:30 AM 9:50 AM Potomac Ballroom Foyer

Thought Leader: Jennifer Leimaile Ho 9:50 AM 10:50 AM Woodrow Wilson A

Thought Leader: Dan Tomasulo 9:50 AM 10:50 AM Maryland A

Thought Leader: Holly Green 9:50 AM 10:50 AM Maryland C-D

Thought Leader: Douglas Marlowe 9:50 AM 10:50 AM Maryland B

Coffee Break 10:50 AM 11:15 AM Potomac Ballroom Foyer

Evaluations/CE Stations Open 11:00 AM 2:00 PM Convention Center Level

Plenary: Senator Kelly Ayotte 11:15 AM 11:45 AM Potomac Ballroom

Plenary: Patrick Kennedy 11:45 AM 12:15 PM Potomac Ballroom

2014 Trauma-Informed Care Learning Community Kick Off 1:00 PM 5:00 PM National Harbor 2

Hill Day Meetings with Elected Officials 1:00 PM 5:00 PM Capitol Hill

88 #NATCON14 www.TheNationalCouncil.org/Conference Hot Spots

The Bookstore Genius Bar 7:30 am – 12:30 pm Monday, Tuesday, and Wednesday Potomac A/C Lobby Potomac A/C Lobby wednesday may 7 may wednesday So many Conference ’14 speakers The Genius Bar ― much like the one have authored books that we can’t in your neighborhood Apple store ― possibly list them all. Hit the book- puts one-on-one and small group store to peruse hundreds of titles and consulting at your fingertips. The find some novelty gifts, too. Don’t forget Genius Bar enhances your conference about your family and colleagues at home ― there’s experience by enabling you to move past theory and something for everyone. ideas and into the nitty-gritty details with the “geniuses,” including some of the most sought after experts, like Fun Run integration maven Kathy Reynolds, trauma expert Cheryl 6:00 am– 7:00 am Sharp, and strategic business development guru David Gaylord Lobby Lloyd.

Kick off the day with an energizing run! Whether you’re a lifelong mara- Project Step Up’s PhotoVoice Exhibit thoner or just starting out, this run is Monday, Tuesday, and Wednesday for you. Take it at your own pace. Potomac Lobby Foyer

Eighteen high school students, par- Yoga ticipants of Project Step Up, from 6:00 am– 7:00 am East Harlem and the South Bronx National Harbor 1 participated in a three-day participat- Downward dog, morning salutations, ory photography program called Photo- corpse pose, no matter your level — Voice. Sponsored by the McSilver Institute of Poverty, novice or advanced— take the time to Policy, and Research, PhotoVoice aimed to empower stu- say ‘om’ and refresh yourself with yoga. dents to tell stories about their community through pho- tographs. Students learned about photography from professional photographers at the Josephine Herrick Iron Pumping Project and then returned home to East Harlem and Monday, Tuesday, and Wednesday the South Bronx where they captured their com- Hotel Gym munities’ needs and strengths through a collection Break a sweat and pound out some of stunning photographs. stress. You have free access to a state-of-the-art gym in your hotel. Robert Herman Photography Exhibit Monday, Tuesday, and Wednesday Wellness Room Mezzanine Level 8:00 am – 11:00 am National Harbor 8 New York photographer Robert Herman exhibits color photographs Break from the hustle and connect from his recently published mono- with other conference attendees. graph, The New Yorkers. We’ll also Stop by the National Council’s Well- exhibit images made by Robert with his ness Room to fuel up with coffee, plan your iPhone. His photographs are available for sale. agenda for the day, unwind, and connect with others.

#NATCON14 89 www.TheNationalCouncil.org/Conference Film Festival

Hidden Pictures: A Personal Journey Into Global Mental Health

National Harbor 5 8:30 am - 9:30 am wednesday may 7 may wednesday In Hidden Pictures, award-winning filmmaker and physician Delaney Ruston, who grew up in the shadow of her dad’s schizophrenia, ex- plores the hidden struggles faced by the 450 million people living with mental illnesses worldwide. Through deeply personal stories in- volving bipolar illness, depression, schizophrenia, and anxiety across the world, Hidden Pictures reveals a global epidemic of silence around mental illness, as well as moments of profound compassion and remarkable change. Five years in the making, Hidden Pictures is the first feature documentary to explore global mental health.

90 #NATCON14 www.TheNationalCouncil.org/Conference Wednesday “E” Workshops 8:30 am - 9:30 am

E1. Become an FQHC: How Did They Do It? you determine revenue cycle issues quickly without hijacking the IT department? Manager can find issues Room: Chesapeake 4 - 6 graphically and drill down to the problem’s details using In 2013, 16 National Council members were designated Fed- Excel and a Microsoft “add-in” called PowerPivot. Learn how. 7 may wednesday erally Qualified Health Centers, an enormous accomplish- Track: Finance and Payment Redesign ment that catapults them to the forefront of integrated care. Learn about the process of becoming an FQHC. Examine how Ron Kercheval, Advocates for Human Potential, Inc; becoming an FQHC reflects each organization’s overall busi- Bill TenHoor, AHP Healthcare Solutions ness plan, the challenges involved in becoming and being an FQHC, changes in organizational structure and governance, re- E4. Financing Children’s Services Innovations sources available to help in the planning and application pro- Room: National Harbor 11 cess, the central benefits to building this new line of business, Take a look at the national trends in children’s services that the financial aspects of operating an FQHC, and the strategies are driving changes in the organization, financing, and delivery used to achieve the health outcomes that they aim for. of children’s services, including those related to the Affordable Track: Behavioral Health-Primary Care Integration Care Act, Medicaid, children’s behavioral health, and child wel- Amelia Clark, Meridian Health Services; Suzanne Daub, fare. Explore the characteristics of innovative approaches, as National Council for Behavioral Health; Kecia Fulcher, well as those that may prove counterproductive to the goal of Pennyroyal Healthcare Services; Robert Krumwied, Regional providing effective services for children. Using examples from Mental Health Center; Elizabeth O’Dell, Community Mental the field, you’ll explore innovative approaches and practices Health and Substance Abuse Services of St. Joseph County at the state and local purchaser and provider levels, including within Medicaid, children’s behavioral health, child welfare, E2. High Performing Interdisciplinary Teams and cross-system initiatives.

Room: Chesapeake 10 - 12 Track: Children and Youth

Lack of communication and teamwork is a leading cause of Sheila Pires, Human Service Collaborative error in healthcare. High performing interdisciplinary teams can be difficult to develop and sustain. Learn about the latest E5. RAISE: The Promise and Potential in research and tools that will allow your teams to function at Prevention and Early Intervention their fullest capacity. Room: Maryland B

Track: Behavioral Health-Primary Care Integration There is a growing movement in the U.S. to adopt evid- Jeff Capobianco, National Council for Behavioral Health ence-based prevention and early intervention models that focus on helping youth and adults who are at high E3. Revenue Cycle Management = Superior risk for, or experiencing their first episode of, psychosis. By Performance intervening early with a comprehensive range of psychiatric, supportive, and outreach services, community healthcare Room: Woodrow Wilson A providers can raise awareness of mental illness in their com- Revenue optimization is a business process that improves munities, reduce the duration of untreated psychosis, and an organization’s margins and builds reserves for those that ultimately improve clients’ long-term health and functioning. do it well. The opposite is also true. Revenue optimization re- The National Institute of Mental Health is concluding a study, quires a smooth billing process that involves proper coding, known as RAISE, that evaluates the success of the model and contract compliance, submissions, denial appeals, reconciling options for financing it. Learn from the study director, a pro- payments, and overall management. Existing reports gener- gram director, and key SAMHSA staff about how you can adapt ally are not responsive enough to provide good analysis for it for your organization. This is a can’t miss opportunity for clin- the problem of the day. Dashboards monitor key metrics of a ical leadership and front-line providers interested in learning process, but can fall short of problem determination. How can more about this evidence-based intervention.

#NATCON14 91 www.TheNationalCouncil.org/Conference Wednesday “E” Workshops

Track: Children and Youth Track: Organizational Excellence

Paolo del Vecchio, Center for Mental Health Services, SAM- Mark Furlong and Mark Ishaug, Thresholds, Michelle Thomas, HSA; Robert Heinssen, NIMH Division of Services & Interven- Cenpatico wednesday may 7 may wednesday tion, National Institutes of Health, Neuroscience Center; Mary McKay, McSilver Institute for Poverty Policy & Research, Silver E8. Ask the Expert: What’s New in Criminal School of Social Work, New York University; Amy Penkin, Child, Justice Collaboration? Family, and Young Adult Services, LifeWorks Northwest Room: National Harbor 10

E6. Forensic Assertive Community Treatment The overrepresentation of people with behavioral health (FACT): An Emerging Evidence-based Practice disorders in the American criminal justice system is a phe- nomenon, reflecting the tragic failings of multiple systems of Room: Chesapeake J - L care. Examine the intersection of the behavioral health and Forensic Assertive Community Treatment (FACT) is a new ap- criminal justice systems and learn about an array of issues, in- proach to preventing recidivism among justice-involved adults cluding effective diversion of people with behavioral health dis- with severe mental illnesses. Based on modifications of the orders from criminal justice settings, behavioral health-crim- assertive community treatment model, a recent proliferation inal justice collaborative strategies, and evidence-based of FACT programs evolved, but no standard model on “what interventions to reduce recidivism and promote recovery. works” has emerged. The Rochester FACT (R-FACT) model, de- Track: Criminal Justice veloped at the University of Rochester, began with Project Link Steven Leifman, Miami-Dade County Court, 11th Judicial Circuit in 1995. Project Link received the APA’s Services Achievement of Florida; Fred Osher, Council of State Governments Justice Gold Award in 1999. Learn about the R-FACT model, lessons Center; Peter Palanca, Treatment Alternatives for Safe Com- learned, and outcomes from the first federally-funded random- munities; Hank Steadman, Policy Research Associates, Inc. ized controlled trial comparing FACT to standard community

treatment, plus case management. E9. Let Your Fingers Do the Walking: Technology Track: Clinical Practices Innovations for Crisis Services J. Steven Lamberti, University of Rochester Medical Center, Room: Maryland 4 - 6 School of Medicine and Dentistry; Robert Weisman, University of Rochester Medical Center Who do parents and youth call when they need crisis assist- ance? How many service providers are available 24/7? What

happens when families call an agency and reach voicemail — E7. Improving Lives Through Payer/Provider are told they are not eligible for services or that there is a wait Collaboration list for care? Behavioral health organizations use a variety of Room: National Harbor 2 technologies, beyond EHRs, to create efficiencies within crisis

Explore a collaborative pilot between a managed care organiz- services. Hear about texting crisis programs for youth, a cost ation and a community-based behavioral health provider. Us- effective technology that creates a safe mode of communic- ing this specific example, discuss payer/provider collaboration ation with youth who might never reach out for help in other as a means to achieve the “triple aim” of improving health out- ways. Hear success stories, as well as gain information about comes, improving care experience, and decreasing costs. The staff development. Return to your organization with practical two organizations worked together to provide comprehensive, tools for implementing crisis texting programs and inform- coordinated healthcare and community support for individuals ation on a successful mobile crisis dispatch technology who frequently access the highest levels of care and do not system. often access follow-up care. The early outcomes reinforce evid- Track: Crisis Response Services

ence of how shared clinical and claims information, shared fin- Bart Andrews, BHR; David Covington, Crisis Access, ancial risk and reward, and improved communication among LLC; Jenny Crawford, National Council for providers leads to improved health outcomes and cost savings.

92 #NATCON14 www.TheNationalCouncil.org/Conference Wednesday “E” Workshops

Behavioral Health; Mark Kuppe, Canvas Health; Larry Villano, E12. Behavioral Health Quality Crisis Response Network, Inc.; and Crisis Response Network Measures and Using Business Analytics of Southern Arizona in an HIE Environment

7 may wednesday Room: Chesapeake D - F E10. Moving from Sick Care to Health We have not quite figured out how to move management Room: Potomac 5 - 6 knowledge and organizational learning into practice. As health Healthcare reform is silently bringing about a seismic shift information exchanges give us access to increased amounts from today’s fragmented, sick care system to a new type of en- of data, this problem magnifies exponentially. Take a look at tity — the “health-delivery organization.” Note the missing four two organizations that address this problem. Jewish Family letters: the new organization delivers “health,” not “health- and Children’s Services will share how they evolved into a care.” Explore examples of early adopter health-delivery performance-based metrics-based management organiza- organizations and the implications for individuals experiencing tion. The Texas Council of Community Centers, in partnership behavioral disorders and the community mental health and with Healthcare Intelligence Partners, put local mental health substance use treatment organizations that have been a part agencies in a position to define quality measures, interoper- of the nation’s fabric for 50 years. We are finally entering a able data elements, and the legal framework of 42 CFR Part period in the healthcare system where the near future will look 2. Join in a lively discussion on how to manage and use data, quite different. Come and peek behind the curtain. moving metrics into management. Track: Finance and Payment Redesign Track: Health Information Technology

Dale Jarvis, Dale Jarvis and Associates David Bergman, Healthcare Intelligence Partners; Michael Lardieri, National Council for Behavioral Health; Melissa E11. Dual Eligibles: National Landscape and Rowan, Texas Council of Community Centers; Robin Trush, Innovative Approaches Jewish Family and Children’s Services Room: National Harbor 4 E13. Eligibility & Enrollment: Takin’ Names, To improve beneficiaries’ quality of life and reduce costs, states Making Money, and Saving Lives are making decisions about whether and how to better integ- rate care and create systems that serve people dually-enrolled Room: Potomac 1 - 2 in Medicare and Medicaid. Learn about the clinical, financial, Are you prepared to assist your current and potential clients administrative, and policy implications of moving forward on enroll in healthcare and to provide necessary — and now dual eligible demonstration programs from a panel of policy reimbursable — behavioral health services? ACA and par- experts, payers, and behavioral health organization leaders. ity implementation place behavioral health at the fore- What challenges and consequences have occurred? What sets front of our nation’s healthcare system, expanding health managed care organizations and behavioral health organiza- coverage and the range of available services to millions of tions up for success in the new environment? How can you individuals who are both uninsured and live with a behavi- influence your region’s system redesign? And why are some oral health diagnosis. Learn how to increase client access to states and plans backpedaling? healthcare and why enrollment is critical to your organization’s Track: Finance and Payment Redesign sustainability.

Bradley Casemore, Southwest Michigan Behavioral Health; Track: Public Policy Nina Marshall, National Council for Behavioral Health; Heather Dolan Jackson, MBA/HA, Aurora Mental Health Katherine Wilson, Behavioral Health Network; Steven Winn, Center; Jesse Lopez, Aurora Mental Health Center; Katitia Behavioral Health Network, Inc. Pitts, Calvary Healthcare, Inc.; Alanna Tievsky and Mohini Venkatesh, National Council for Behavioral Health

#NATCON14 93 www.TheNationalCouncil.org/Conference Wednesday “E” Workshops

E14. Writing About Mental Health: What the community behavioral health organizations ready partners. Public Will Read Explore challenges and solutions designed to expand access to permanent supportive housing for persons living with seri- Room: National Harbor 13

wednesday may 7 may wednesday ous mental illness. Hear from national experts on the need for It is harder than ever to know how to write powerfully and ef- and solutions to supportive housing, political climate affecting fectively about mental health for the general public — and even funding for supportive housing, and the larger policy context more challenging to get that writing published. Learn what of community integration and challenges facing public mental works and what doesn’t in the real world of today’s media. health agencies and community providers. Learn new strategies to increase your chances of being pub- Track: Organizational Excellence lished and when to not bother writing that letter to the editor or op-ed. Return to your organization with concrete examples Julie Ingoglia, Independent Consultant; Kevin Martone, of what works and background about the editorial needs of Technical Assistance Collaborative; Andrew Sperling, National various newspapers and magazines. Expect to engage in Alliance on Mental Illness onsite exercises on how to develop winning story ideas and proposals. E17. How to Make Friends and Influence People: Track: Marketing & Branding: Lessons from the Rest of Advocacy Tips from the Experts (Repeat) Healthcare Room: Potomac 3 - 4

Stephen Fried, Columbia University Graduate School of Journ- Are you ready to hit a home run in your meetings with your alism members of Congress on Hill Day, May 7? Brush up on your advocacy skills. Learn how individual constituents can make a E15. Collaborative Documentation WILL Lower difference, how to effectively make your case before legislat- Risk ors and their staff, and how to run a successful Hill meeting. Practice your new skills with your peers and with advocates Room: National Harbor 3 who work on Capitol Hill every day. Does your organization struggle with documentation compli- Track: Public Policy ance, timeliness, and efficiency? As the recent Recovery Audit Contractor results confirm, achieving consistent and sustain- Rebecca Farley, National Council for Behavioral Health; Pamela able documentation compliance that supports high quality Greenberg, Association for Behavioral Health and Wellness services has proved to be an elusive and frustrating goal. Learn why collaborative documentation and a few simple doc- E18. What Works? Treating Substance Use in umentation rules can help you achieve sustainable document- Children and Adolescents ation compliance. Explore specific documentation rules and Room: Maryland C - D definitions and see how using these rules and collaboratively documenting with clients can result in common sense docu- Substance use and addiction in adolescents and young adults mentation that is compliant and supports better quality care. is a major public health problem that causes significant func- tional impairment, morbidity, and mortality. Hear an overview Track: Organizational Excellence of current topics in youth substance use disorders, with spe- Bill Schmelter, MTM Services, LLC cial focus on advances in treatment, marijuana, opioids, and co-occurring disorders. E16. New Opportunities in Permanent Supportive Track: Substance Use and Co-Occurring Disorders Housing and Community Integration Marc Fishman, Johns Hopkins University, School of Room: Chesapeake G - I Medicine, Department of Psychiatry

Recent developments in federal programs and policies have made permanent supportive housing more accessible, and

94 #NATCON14 www.TheNationalCouncil.org/Conference Wednesday “E” Workshops

E19. Seeking Safety: An Evidence-Based E20. Hiring, Training, and Coaching Staff Approach for Substance Use and Trauma toward Client Outcomes: A Framework for High Performance Organizations Room: Maryland A Room: Maryland 1 - 3 7 may wednesday Take an opportunity to address how Seeking Safety is imple- mented in clinical settings. Seeking Safety is an empirically Have you experienced the frustration of seeing good clinical studied, integrated therapy for substance abuse and trauma/ improvement activities washed away by turnover, poor staff PTSD. The model teaches present-focused coping skills to motivation, and/or a lack of supervisory follow-through? As help clients attain safety in their lives. It is highly flexible and many organizations rush to implement quality improvement designed for a wide variety of clients and settings. Learn initiatives, they often fail to calculate the challenges associ- answers to the frequently asked questions when implementing ated with successful implementation, leaving clients unaf- Seeking Safety and explore topics such as adaptation of the fected and scarce resources wasted. Many lack the internal model, how to combine it with trauma processing treatments, framework necessary to support evidence-based practices and ways to make it as effective as possible. and other clinical quality initiatives. This internal framework Track: Trauma-Informed Care must guide the process of hiring coachable staff, providing quality training and structured supervision, and delivering per- Lisa Najavits, Lecturer, Harvard Medical School formance assessment concentrated on outcome objectives. Explore an accelerated application of a nationally recognized framework designed to help organizations achieve the best possible outcomes for their clients. Track: Workforce, Management, and Leadership

Darin Carver, Weber Human Services; Anthony Salerno, McSilver Institute for Poverty Policy and Research, Silver School of Social Work, New York University

#NATCON14 95 www.TheNationalCouncil.org/Conference Thought Leaders

ACA, Olmstead, and Housing: An Update from HUD

Woodrow Wilson A 9:50 am – 10:50 am wednesday may 7 may wednesday Jennifer Leimaile Ho Senior Advisor for Housing and Services, U.S. Department of Housing and Urban Development, Office of the Secretary There is increased federal emphasis and coordination between HUD’s housing programs and HHS programs in areas from state Olmstead actions and rebalancing efforts to end homelessness. Behavioral health organizations that offer supportive housing for any of these populations, including individuals with mental illness, are being asked to do more. Last year, HUD published guidance urging public housing authorities and other recipients of HUD funding to partner with states to meet their Olmstead obligations. The mandate requires an exploration of different housing financing mechanisms and models. States are exploring ways to provide long-term services and supports in the community. Join a discussion on how HUD is working with HHS and looking across its whole portfolio of housing assistance to respond to today’s major challenges. Track: Finance and Payment Redesign

Dare to be Happy: The Power of Positive Being

Maryland A 9:50 am – 10:50 am

Dan Tomasulo Author, Professor, and Positive Psychology Thought Leader People turn to myriad ways to achieve happiness such as physical pleasures, relationships, and the achievement of goals. Success in these endeavors varies, however, and may not be sustainable. Recent advances in scientific research may be able to help, with a number of studies suggesting that people have the power to increase happiness through intentional activities. Learn about the science of happiness and the evidence-based interventions used to enhance well being around the world. Take part in an experiential exercise designed to increase your positivity and learn strategies to use positive interventions to increase sustainable happiness in your life. Track: Clinical Practices

96 #NATCON14 www.TheNationalCouncil.org/Conference Thought Leaders

More Than a Minute: How to Be an Effective Leader and Manager in Today’s Changing World

Maryland C - D 9:50 am – 10:50 am wednesday may 7 may wednesday Holly Green CEO, The Human Factor, Inc. Your brain is either your most powerful competitive weapon or your biggest obstacle to success. It all depends on how you use it. Using Your Brain to Win explores why parts of the brain are not well suited for today’s hyper-paced world, how that leads us to miss obvious opportunities and threats to our businesses, and why we often make flawed decisions based on fantasy rather than fact. In this interactive, upbeat session you’ll learn how to incorporate thinking differently into almost everything you do. Track: Workforce, Management, and Leadership

The Unintended Consequences of Doing Good

Maryland B 9:50 am – 10:50 am

Douglas Marlowe Chief of Science, Law, and Policy, National Association of Drug Court Professionals The war on drugs is ending and large numbers of people with addictions and mental illness are being diverted from incarceration to community-based treatment. Studies reveal that providing too little, too much, or ill-suited treatment to this population increases substance use and criminality. To be effective and cost-efficient, treatments must carefully match an individual’s criminological risk-and-needs profile. Review a typology of risk-and-needs profiles and discuss the clinical and supervisory adaptations required for various offender subtypes. Track: Criminal Justice

#NATCON14 97 www.TheNationalCouncil.org/Conference Wednesday Plenaries

Moving the Mental Health and Substance Abuse Agenda Inside the Halls of Congress

Potomac Ballroom 11:15 am – 11:45 am wednesday may 7 may wednesday

Senator Kelly Ayotte (R-NH) United States Senate Senator Kelly Ayotte was elected to Senate in 2011. In just four years, she has proven a strong champion of improved mental health and substance use care. She was instrumental in including the bipartisan Mental Health First Aid Act in the Mental Health Awareness and Improvement Act of 2013, which achieved a near unanimous vote of 95 to 2. For her persistent leadership, the National Council recognized Sen. Ayotte as a 2013 Legislator of the Year. Don’t miss this rare chance to hear how we can move our policy agenda through the halls of Congress!

We CAN Make Change in Washington: Standing Strong at Hill Day 2014

Potomac Ballroom 11:45 am – 12:15 pm

Patrick Kennedy Former U.S. Congressman, Founder of One Mind for Research, Architect of the Mental Health Parity and Addiction Equity Act At 21, Patrick Kennedy became the first member of the Kennedy clan to enter public service as Congressman from Rhode Island, where he served for 16 years before leaving to devote himself to improving brain research. And open utilizer of substance use services, Kennedy was central to passing federal parity. Kennedy continues to be a staunch advocate for improved public policies that affect the millions of Americans with mental health and substance use problems. In his commitment to continuing to improve care, public understanding, and better outcomes, Kennedy is a key supporter of expanding Mental Health First Aid across the nation. Join Kennedy as he inspires us to continue to make change in Washington and sends us off to our Hill Day congressional meetings.

98 #NATCON14 www.TheNationalCouncil.org/Conference Notes 20

15 7 may wednesday

CONFERENCE April 20 – 22, 2015  Gaylord Palms Resort, Orlando

HILL DAY October 5 – 6, 2015  Washington, DC

Join Us Again Next Year!

#NATCON14 99 www.TheNationalCouncil.org/Conference THE EXHIBITORS BY CATEGORY

Accreditation/Certification Consulting and Advisory Services MarketPlace American Board of Addiction Medicine (ABAM) 900 Advocates for Human Potential 926 American Society of Addiction Medicine 116 Affiliated Sante Group 102 Behavioral HE alth Behavioral CARF International 444 Afia Inc 408 Council on Accreditation 426 BestBet Training, LLC 115 DATIS 717 Capital Link 833 National Federation of Families Care Management Technologies, Inc. 838 for Children’s Mental Health 909 Centerstone Research Institute 501 Pacific Clinics Training Institute 315 Community Health Facilities Fund 104 Psychiatric Rehabilitation Association 347 Fivebase 508 The Joint Commission 630, 632 iCentrix Corp 725 Mertz Taggart LLC 555 Architecture and Facilities Design Missouri Institute of Mental Health 812 Cannon Design 327 Percensys CORE Learning, LLC. 917 PSS Partners 200 Automated Messaging Pride Surveys 209 ClientTell 623, 626 Reaching Recovery 424 Service Process Quality Management Care Management (SPQM)/MTM Services 807 A National Memorial of Recovered Dignity The Meyers Group - Executive Search Consultants 831 Sponsored by OptumHealth 100 Unemployment Services Trust - UST 330 Cenpatico 527 Defense Centers of Excellence for Crisis Intervention Psychological Health and Traumatic Brain Injury (DCoE) 201 Affiliated Sante Group 102 InfoMC, Inc. 446, 448 Behavioral Health of the Palm Beaches 1047 MEDITECH (Medical Information Technology, Inc.) 915 BHR Worldwide 715 Defense Centers of Excellence for Psychological Children’s Services Health and Traumatic Brain Injury (DCoE) 201 Centra Mental Health Services 600 Child Welfare Information Gateway 1041 Dominion Hospital 246 Dominion Hospital 246 InSight Telepsychiatry, LLC. 117 PATH 442 ProtoCall Services 438 The MENTOR Network 340 The Trans4m Center, the training Diagnostic Testing Devices division of Rainbow Days, Inc. 120 coVita 901

100 #NATCON14 www.TheNationalCouncil.org/Conference THE EXHIBITORS BY CATEGORY

Digital/Mobile Health Federal Government MarketPlace Big White Wall 427 Child Welfare Information Gateway 1041 Computime 664 Civilian Corps U.S. Army Medical Command 145 Behavioral HE alth Behavioral Military Pathways 1008 Military Pathways 1008 Milner Technologies, Inc 345 Financial Accounting Software SilverCloud Health 245 Utila LLC 139 DWD Technology Group 932 Odyssey Software 301 Drug Testing Financial Services ACM Medical Laboratory 844 coVita 901 501(c) Agencies Trust 629 Ingenuity Health 644 Capital Link 833 Millennium Laboratories 114 Community Health Facilities Fund 104 Mertz Taggart LLC 555 Education and Training Sigmund Software, LLC 239 Advocates for Human Potential 926 The Echo Group 607, 609 Behavioral Healthcare 212 Unemployment Services Trust - UST 330 BestBet Training, LLC 115 Furniture Supply Center for Cognition and Recovery 440 DirectCourse 930 All A Board, Inc. 601 Mental Health Association of SE PA 300 Chestnut Ridge Foam, Inc 207 Missouri Institute of Mental Health 812 Group Purchasing myStrength, Inc. 416 National Screening, Brief Intervention Council Connections 826 & Referral to Treatment Addiction Technology Transfer Center 656 Health Information Technology OchsLabs, Inc. 848 Accumedic Computer Systems, Inc. 313, 412, 414 Pacific Clinics Training Institute 315 Afia Inc 408 Percensys CORE Learning, LLC. 917 Askesis Development Group 707 Providers’ Clinical Support System for Opioid Therapies (PCSS-O) 658 B Sharp Technologies 240 Psychiatric Rehabilitation Association 347 Brain Resource 902 Relias Learning 451 Care Management Technologies, Inc. 838 Speak Up for KIDS (SUFK) Selfies Campaign 106 Cerner 732 Starr 814 ClaimTrak Systems, Inc. 721 The Trans4m Center, the training division of ClientTell 623, 626 Rainbow Days, Inc. 120 CoCENTRIX 530, 532 Computime 664 #NATCON14 101 www.TheNationalCouncil.org/Conference THE EXHIBITORS BY CATEGORY

Health Information Technology continued Human Resources and Payroll Software MarketPlace Core Solutions, Inc. 321 DATIS 717 DocuTrac, Inc. 727 DWD Technology Group 932 Behavioral HE alth Behavioral eHana LLC 407 Odyssey Software 301 iCentrix Corp 725 iDashboards 801 Insurance Provider

InfoMC, Inc. 446, 448 501(c) Agencies Trust 629 Vireo 110 American Professional Agency, Inc. 332 Kings View 745 Irwin Siegel Agency, Inc. 150 Lauris Technologies/Integrated Imaging 939 Mental Health Risk Retention Group/Negley 400 LWSI 221, 320 NASW Assurance Services, Inc. 753 MEDITECH (Medical Information Technology, Inc,) 915 Philadelphia Insurance Companies 310 Milner Technologies, Inc 345 United Heartland 913 MindLinc-Duke 231, 233 WellCare Health Plan 208 myStrength, Inc. 416 Netsmart 517 Managed Care

NextGen Healthcare 906, 908 A National Memorial of Recovered Dignity PSS Partners 200 Sponsored by OptumHealth 100 Pride Surveys 209 Cenpatico 527 Qualifacts Systems, Inc. 839 Magellan Health Services 433 Secure Telehealth 211 Optum 227 Service Process Quality Management (SPQM)/ PerformCare 824 MTM Services 807 Sigmund Software, LLC 239 Medical Billing

SMART Management, Inc. 661, 666 Accumedic Computer Systems, Inc. 313, 412, 414 Streamline Healthcare Solutions 144, 146 AdvantEdge Healthcare Solutions 827 TeleSage, Inc. 907 Core Solutions, Inc. 321 Teletask, Inc. 344 DocuTrac, Inc. 727 The Echo Group 607, 609 Foothold Technology 551, 646 Topaz Information Solutions, LLC 625 InstaCode Institute 628 TREAT 138 IRCS, Inc 110 U² Interactive LLC 713 Topaz Information Solutions, LLC 625 Utila LLC 139 Valant 510 Valant 510 Valley Hope Technology 349 Valley Hope Technology 349 VisionWorks Software 206 Welligent, Inc. 739

102 #NATCON14 www.TheNationalCouncil.org/Conference THE EXHIBITORS BY CATEGORY

Non-Profit/Education Residential Services MarketPlace American Society of Addiction Medicine 116 Centra Mental Health Services 600 BHbusiness 811 Cornerstone Montgomery, Inc. 836 Behavioral HE alth Behavioral Centerstone Research Institute 501 Prototypes 210 Hazelden 214 The MENTOR Network 340 Make the Connection 342 Vinland National Center 706 Mental Health Center of Denver 424 Staffing National Screening, Brief Intervention & Referral to Treatment Addiction Technology Civilian Corps U.S. Army Medical Command 145 Transfer Center 656 JPS Health Network 911 PATH 442 PsychPros, Inc. 809 Providers’ Clinical Support System for Opioid Therapies (PCSS-O) 658 Staff Care, Inc. 202 Recovery Innovations/Recovery The Meyers Group - Executive Search Consultants 831 Opportunity Center 216 TeleHealth Screening for Mental Health 1006 Speak Up for KIDS (SUFK) Selfies Campaign 106 SilverCloud Health 245 Starr 814 VeaMea 840, 842 The University of Tennessee, Knoxville College of Social Work 500 Treatment Providers

Behavioral Health of the Palm Beaches 1047 Pharmaceuticals Cornerstone Montgomery, Inc. 836 Alkermes, Inc. 325 InSight Telepsychiatry, LLC. 117 Janssen Pharmaceuticals, Inc. 821 OchsLabs, Inc. 848 Optum 227 Pharmacy Services Prototypes 210 Genoa Healthcare 306, 307, 308 Recovery Innovations/ Magellan Health Services 433 Recovery Opportunity Center 216 NorthRock Pharmacy 326 Vinland National Center 706 PharmBlue LLC 802 Web Design and Applications QoL meds 741, 743 eHana LLC 407 Publishers Fivebase 508 Behavioral Healthcare 212 Screening for Mental Health 1006 Hazelden 214 Wiley 317

#NATCON14 103 www.TheNationalCouncil.org/Conference Cenpatico is Improving Lives

by creating unique solutions

that address our members’ distinct needs.

Come learn more on how we are Improving Lives . Visit booth #527. ABOUT THE EXHIBITORS

501(c) Agencies Trust testing. Our SAMHSA Certified Laboratory is staffed with Booth 629 a knowledgeable and dedicated team looking for ways to 10080 N. Wolfe Road MarketPlace consistently meet and surpass our client’s goals for Drugs Building SW3 – Suite 250 of Abuse Testing. Cupertino, CA 95014 Phone: 800-442-4867 Behavioral HE alth Behavioral Fax: 800-449-8563 Addiction Technology Transfer Booth www.501ctrust.org Center Network 654

Nonprofit employers can opt out of their state unemployment tax 1513 University Ave. system and save a lot of money. You just reimburse the state back for Madison, WI 53706 any unemployment claims. If your taxes are high, but your claims are Phone: 608-265-6276 less, then you should evaluate becoming a reimbursing employer. Fax: 608-890-1438 501(c) Agencies Trust has helped thousands of nonprofits become www.attcnetwork.org reimbursers, safely and securely since 1982. We can help you. To advance public health and wellness, SAMHSA’s Addiction Technology Transfer Center (ATTC) Network accelerates lasting A National Memorial of Recovered Dignity change in behavioral health care systems by translating, Booth disseminating and promoting the adoption and implementation of Sponsored by OptumHealth 100 effective and culturally sensitive clinical practices. 13625 Technology Drive Eden Prairie, MN 55344 Behavioral Health Phone: 763-797-4150 Addiction Treatment Providers Insurance Marketplace Booth www.memorialofrecovereddignity.org/exhibit.htm Foyer Program 122

The National Memorial raises awareness of and restores dignity to 555 North Lane hundreds of thousands of consumers buried in unmarked graves on Suite 6060 psychiatric hospital grounds nationwide. Honoring these individuals Conshohocken, PA 19428 gives voice to generations of consumers and recognizes today’s Phone: 610-941-9877 consumers and their journey to recovery. Please visit our booth at www.addictiontreatmentproviders.com the exhibit hall entrance to learn more. Addiction Treatment Providers Insurance Program is an exclusive national insurance program Booth designed specifically for the Behavioral Healthcare Accumedic Computer Systems, Inc. 414 industry. We offer a comprehensive menu of insurance coverage 11 Grace Avenue, Suite 401 and risk management tools designed to meet the unique needs of Great Neck, NY 11021 all addiction treatment and mental healthcare providers, including Phone: 800-765-9300 those providing primary care services. Fax: 516-466-6880 www.accumedic.com

AccuMed™ Behavioral Health System, an ONC Certified software solution for behavioral health and community health organizations keeps your AdvantEdge Healthcare Solutions Booth facility on track. The system includes all the necessary tools to 827 effectively manage institutional multi-specialty mental health, 30 Technology Drive substance abuse, residential, developmental disabilities, and Warren, NJ 07059 various primary care programs. Phone: 877-501-1611 www.ahsrcm.com Booth ACM Medical Laboratory 844 AdvantEdge is a technology-enabled provider of Healthcare 160 Elmgrove Park Business Management Solutions which substantially improve Rochester, NY 14624 decision making, maximize financial performance, streamline Phone: 800-525-5227 operations and eliminate compliance risks. Our proven portfolio www.acmlab.com includes Medical Billing, Coding, Revenue Optimization, Informatics, Practice Management, Compliance, and ClientFirst Service. ACM Medical Laboratory is an industry leader in providing the technology and exceptional services that are needed for drug

#NATCON14 105 www.TheNationalCouncil.org/Conference PARTNERSHIP “We looked at over 50 vendors, Credible was clearly the best match for our Clinical, IT, Financial, and Management teams.”

Over 14 years ago, Credible began a Partnership with Behavioral Health Agencies to improve the quality of care through new and innovative technology. Find out why over 200 Agencies Nationwide have Partnered with Credible!

• Comprehensive web-based EHR • A Leading SaaS (Software as a Service) Provider • Meaningful Use Certified • Easy to Use • HIPAA Compliant Operations, Data Access, and Security • Billing, Clinical EHR, Form Builder, ePrescribing, Management Dashboards, Mobile, Reports, and Scheduling

Visit us at booths 708 and 337, 339, 341, 343 to learn more about our Behavioral Health Software Solutions! 301-652-9500 | [email protected] credibleinc.com ABOUT THE EXHIBITORS

Advix EHR Booth 213 Court St 302 MarketPlace Middletown, CT 06457 Alkermes, Inc. Booth Phone: 860-638-5309 325 Fax: 860-638-5302 852 Winter Street www.advixehr.com Waltham, MA 02451 HE alth Behavioral Phone: 781-609-6000 Advix is an ONC-certified complete EHR, an affordable web- Fax: 781-609-5859 based electronic health record system designed by behavioral www.alkermes.com health professionals for behavioral healthcare providers. Advix enables your organization to effectively manage operations, goals, For more information about Alkermes and its innovative medicines resources, and schedules, and makes the adoption of an EHR as designed to help people living with serious, chronic diseases, easy and seamless as possible. including addiction disorders, please visit: www.alkermes.com.

Booth All A Board, Inc. Booth Advocates for Human Potential 926 601 490-B Boston Post Road 395 Dabbs House Rd Sudbury, MA 01776 Richmond,VA 23223 Phone: 978-443-0055 Phone: 804-652-0020 Fax: 978-443-4722 Fax: 804-652-0016 www.ahpnet.com www.allaboardinc.com

Advocates for Human Potential, Inc. offers technical assistance, In the contract furniture industry, All A Board Inc. strives to provide training, research, program development, and evaluation. Since the market with furniture that is stylish yet practical, that is our founding in 1980, we have provided systems change through exceptionally sturdy and will function well in a variety of settings. a focus on mental health policy and services, substance abuse Our pine furniture does all of this plus it’s economical. Since we sell treatment and prevention, co-occurring disorders, workforce our furniture directly to the marketplace, our manufacturer-direct development, homelessness and employment programs, trauma, service allows for pricing which benefits all of our customers. and healthcare reform. American Board of Addiction Booth Medicine (ABAM) Booth Affiliated Santé Group 102 900 12200 Tech Road 4601 N Park Ave., Upper Arcade #101 Suite 330 Chevy Chase, MD 20815 Silver Spring, MD 20904 Phone: 301-656-3388 Phone: 410-463-4077 www.abam.net Fax: 443-225-5877 ABAM is an independent specialty board whose mission is www.thesantegroup.org to certify physicians as having the knowledge to prevent, The Affiliated Santé Group (Santé) is a dynamic and leading recognize and treat patients with an addictive disorder, or provider of behavioral health crisis response services and systems with a medical or psychiatric condition related to the use of management to public and private entities. Santé, a nonprofit alcohol, nicotine or other addictive drugs. ABAM has certified entity, also manages behavioral health outpatient and psychiatric over 3,000 physicians. recovery services. We have been committed to delivering behavioral Booth health care services since 1974. American Occupational Therapy Association 118 4720 Montgomery Lane Booth Afia, Inc. 408 Bethesda, MD 20814 555 Briarwood Circle, Suite 116 Phone: 301-652-6611 Ann Arbor, MI 48108 Fax: 301-656-3218 Phone: 734-418-8162 www.aota.org Fax: 866-556-3312 The American Occupational Therapy Association (AOTA) is the www.afiahealth.com national professional association, established in 1917 to represent Technology is at the center of how healthcare the interests and concerns of occupational therapy practitioners organizations are structured to be effective today. and students. AOTA advances the quality, availability, use, and Afia helps our customers make and implement the support of occupational therapy through standard-setting, advocacy, right technology decisions. It’s that simple. education, and research on behalf of its members and the public.

#NATCON14 107 www.TheNationalCouncil.org/Conference Visit us at booth Take a Holistic Approach 717 to Human Capital Management

Let the cloud work for you. An integrated, complete position control, human resource and payroll software solution designed with behavioral health organizations in mind.

For more information visit us at go.datis.com/ncc14

EGIC PART RAT NE ST R

[email protected] | 1.877.386.1355 | www.datis.com ABOUT THE EXHIBITORS

American Professional Agency, Inc. Behavioral Health of the Palm Beaches Booth

95 Broadway 332 631 U.S. Hwy. 1 #304 Booth MarketPlace Amityville, NY 11701 North Palm Beach, FL 33408 1047 Phone: 800-421-6694 Phone: 561-465-1545 www.americanprofessional.com Fax: 561-465-1546 Behavioral HE alth Behavioral www.bhpalmbeach.com American Professional Agency, Inc. is a leading national provider of Professional Liability Insurance for Social Workers, Psychologists, Behavioral Health of the Palm Beaches in Florida offers patients Mental Health Counselors and Psychiatrists and is the only program state-of-the-art residential alcohol and drug treatment with the highest REAL success rates for addiction recovery today. We provide administrator endorsed by NASP, APA and AACAP. We offer superior a comprehensive continuum of care which includes: intervention, risk management services, claims expertise, competitive rates and detox, general treatment programs, personalized rehabilitation and excellent customer service. aftercare. Our facilities offer a broad range of treatment options,

Booth including inpatient drug and alcohol treatment, intensive outpatient American Society of Addiction Medicine 116 treatment, and long-term drug and alcohol treatment. 4601 North Park Avenue, Suite 101 Booth Chevy Chase, MD 20815 Behavioral Healthcare 212 Phone: 301-656-3920 812 Huron Road, Suite 450 www.asam.org Cleveland, OH 44115 ASAM is a professional society representing over 3,000 physicians, Phone: 216-373-1200 clinicians and researchers dedicated to increasing access and Fax: 216-394-0003 improving quality of addiction treatment, educating physicians and www.behavioral.net the public, and supporting research and prevention in the care of Behavioral Healthcare provides expert insight into the management patients with addictions. Stop by the ASAM booth to learn more and operation of mental health and substance-use treatment about the new release of The ASAM Criteria. organizations. Behavioral Healthcare features coverage on key topics of interest, including information technology, management, Booth facility design, and healthcare policy. Askesis Development Group 707 One Chatham Center, Suite 300 BHbusiness: Where Business Change Happens Pittsburgh, PA 15219 236 Massachusetts Ave., NE, Suite 505 Phone: 877-275-2341 Booth www.askesis.com Washington, DC 20002 811 Phone: 202-546-4600 Askesis provides software solutions for service Fax: 202-544-5712 delivery and business management excellence in www.saasnet.org health and human service organizations. A leader in strategy and innovation, Askesis is the preferred technology BHbusiness Plus meets management executives exactly where they need to make change happen. Our learning networks partner for maximizing organizational performance, improving offer coaching, technical assistance and virtual resources. clinical operations, optimizing revenue cycle management, With BHbusiness Plus, you can transform business and facilitating care coordination, and promoting consumer management operations for maximum success in a changing engagement. healthcare environment! Funded by SAMHSA, BHbusiness is

Booth offered at no cost to participants. B Sharp Technologies 240 Booth 23 Lesmill Road, Suite 404 BestBet Training, LLC 115 North York, ON M3B 3P6 13110 Bayfield Drive Canada Austin, TX 78727-3320 Phone: 416-445-7162 Phone: 512-554-5327 www.bsharp.com Fax: 512-252-9017 www.bestbettraining.com B Sharp Technologies contributes to a healthier world by developing and deploying specialty documentation and complex BestBet Training provides breakthrough empowerment training case management solutions for healthcare, social services, and through highly interactive, online and onsite workshops allowing community care organizations. By liberating valuable information individuals to discover new pathways to their own success. Our consultants, having worked in four different countries also provide from the confines of paper and legacy systems, these solutions consulting services including peer support worker training, strategic offer busy professionals more time to focus on and interact with planning, redesign of programs and curriculum development. their clients.

#NATCON14 109 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

BHR Worldwide Brain Resource Booth Booth 12647 Olive Blvd., Suite 200 715 902 MarketPlace 1000 Sansome Street Saint Louis, MO 63141 San Francisco, CA 94111 Phone: 866-366-5885 Phone: 650-776-4023 www.bhrworldwide.com www.mybrainsolutions.com/brain/clinicians.html Behavioral HE alth Behavioral BHR Worldwide provides customized remote Brain Resource, Inc. is a health technology company that develops behavioral health intakes and assessments for products for consumers, employers and clinicians to assess and community mental health agencies, managed care improve cognitive and emotional brain function. The company has organizations and many other organizations across the country, 24 offices in San Francisco and Sydney and is underpinned byan hours a day, 7 days a week. BHR is staffed by Masters-degreed, international consortium of over 350 researchers who use Brain credentialed clinicians. We provide a seamless service by Resource’s integrative methods to study all aspects of the brain. customizing intake procedures and processes. We are CARF and AAS accredited.

Booth Big White Wall 427 Booth Cannon Design 327 104-110 Goswell Road, 4th Floor London, UK EC1V 7DH 2170 Whitehaven Road United Kingdom Buffalo, NY 14072 Phone: +44 (0)207-0601677 Phone: 716-773-6800 www.bigwhitewall.com Fax: 716-773-5909 www.cannondesign.com Big White Wall is a digital Behavioral Health Community for managing and optimizing mental Cannon Design is an Ideas Based Practice, ranked among the and physical health. It offers an evidence-based, leading international firms in planning and design for healthcare, comprehensive treatment pathway, from initial self-assessment to research, education, corporate, sports and government clients. At professionally managed peer support and online therapy (group present, the firm employs a staff of over 1,000, delivering services and 1:1). Recognized as a high impact innovation, the service will in 16 offices throughout North America, as well as in Shanghai, be available in the US in May 2014. China, and Mumbai, India.

110 #NATCON14 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

Capital Link CARF International Booth Booth 833 444 40 Court St., 10th Floor 6951 E. Southpoint Road MarketPlace Boston, MA 02108 Tucson, AZ 85756 Phone: 617-422-0350 Phone: 520-325-1044 Fax: 617-542-0191 Fax: 520-318-1129 Behavioral HE alth Behavioral www.caplink.org www.carf.org

Capital Link is a non-profit consulting firm that has worked with Founded in 1966, CARF is an international, nonprofit accreditor hundreds of community health centers since 1998 to plan and of human service providers and networks. A provider earns finance capital projects. We specialize in structuring New Markets accreditation by demonstrating conformance to CARF’s Tax Credits transactions and offer financial forecasting, business internationally recognized standards in areas that span the planning and facility planning supportive of integrated, multi- continuum of life. More than 8.7 million persons of all ages are service care teams. Visit www.caplink.org. served annually in CARF-accredited programs.

Booth Booth Care Management Technologies, Inc. 838 Cenpatico 527 1 Copley Parkway, Suite 534 504 Lavaca Street, Suite 850 Morrisville, NC 27560 Austin, TX 78701 Phone: 919-674-2523 Phone: 512-406-7288 Fax: 919-674-2538 www.cenpatico.com www.cmthealthcare.com Cenpatico’s expertise lies in managing care for Care Management Technologies (CMT) is a high-needs populations. Our specialties include behavioral health analytics company that uses behavioral health, foster care, school-based data and evidence-based research to deliver services, specialty therapy and rehabilitation and more. We have actionable information to payers and providers. CMT’s goal is to managed public sector benefits since 1994; and currently serve support population health management through care coordination over 2 million members. We are committed to innovative solutions and integrated care activities to improve quality of care and reduce tailored to improving functional outcomes for our members. costs.

Booth #801

Powerful Insights

#NATCON14 111 www.TheNationalCouncil.org/Conference Illness happens Neuropsychiatric illnesses and pain can devastate families, friendships and patients’ lives.

As the Janssen Pharmaceutical Companies, we are committed to developing innovative solutions for the most important medical needs of our time.

Over the past 50 years we have brought to market paradigm-changing treatments for addressing needs in schizophrenia, bipolar disorder, Alzheimer’s dementia, and severe pain. Our work to help patients, families and communities affected by these illnesses continues. Our vision is to transform and enrich patients’ lives by raising global standards of care. At Janssen, we are passionately pursuing science for the benefit of patients.

For more information please visit www.janssenpharmaceuticalsinc.com.

Carlos Stela, Untitled Artwork from the National Art Exhibitions of the Mentally Ill Inc. Janssen is proud to feature artwork created by people affected by the illnesses and diseases we are committed to treating and preventing.

Janssen Pharmaceuticals, Inc. ABOUT THE EXHIBITORS

Center for Cognition and Recovery Cherokee Health Systems Booth Booth

3659 Green Road, Suite 315 440 2018 Western Avenue 506 MarketPlace Cleveland, OH 44122 Knoxville, TN 37921 Phone: 216-504-6428 Phone: 865-934-6725 Fax: 216-916-9109 www.cherokeehealth.com Behavioral HE alth Behavioral www.cetcleveland.org Cherokee Health Systems is both a CMHC and FQHC that has Center for Cognition and Recovery, 2011 SAMHSA Award Winner, provided an integrated care model in East Tennessee for over 30 provides Cognitive Enhancement Therapy Training. CET, SAMHSA years. Check out our Primary Behavioral Health Integrated Care recognized EBP, reduces cognitive deficits, promotes the ability Training Academies and technical assistance options at www. to be socially wise and vocational effective. With 85% attendance cherokeehealth.com. and graduation rates over 48 once-a-week sessions, CET increases functionality for persons in recovery from mental illness. CET is now Booth Chestnut Ridge Foam, Inc. 207 in 29 sites in 10 states. 443 Warehouse Drive Latrobe, PA 15650 Centerstone Research Institute Booth 501 Phone: 724-537-9000 44 Vantage Way, Suite 280 Fax: 724-537-9003 Nashville, TN 37228 www.chestnutridgefoam.com Phone: 615-463-6194 Chestnut Ridge Foam, Inc. is a manufacturer of healthcare www.centerstoneresearch.org mattresses in various styles, sizes and coverings – offering direct The Centerstone Research Institute (CRI) is a not-for-profit to facilities. Our Premier mattress was designed specifically for organization which exists to improve the quality and effectiveness of behavioral environments and has become widely accepted as a care for individuals and families facing behavioral health disorders. standard replacement to OEM offerings. Custom sizes available to fit all platform beds. Booth Centra Mental Health Services 600 Child Welfare Information Gateway Booth 3300 Rivermont Avenue 1041 Lynchburg, VA 24503 9300 Lee Highway Phone: 434-200-4447 Fairfax, VA 22031 Fax: 434-200-4449 Phone: 703-225-2238 www.KidsGetBetter.com Fax: 703-934-3740 www.childwelfare.gov Centra Health, based in Lynchburg, VA, provides an unrivaled continuum of mental health services for children, adults and Child Welfare Information Gateway provides access to timely, families including an autism diagnostic center; private day schools practical resources that help child welfare, adoption, and related with autism; residential and group home; medical stabilization professionals protect children and strengthen families. (detox) and residential addiction treatment; inpatient care for children, adults, and geriatric patients in crisis at Virginia Baptist Civilian Corps U.S. Army Medical Hospital. Booth Command 145 2748 Worth Road, Suite 6 Cerner Booth 732 Fort Sam Houston, TX 78234 1121 W. Warner Road, Suite 101 Phone: 540-370-0030 Tempe, AZ 85284 www.civilianmedicaljobs.com Phone: 866-529-7547 Vast Opportunities. Exceptional Benefits. Rewarding Careers. The www.cerner.com Civilian Corps U.S. Army Medical Command provides health care at Cerner’s behavioral health solutions are designed over 70 facilities worldwide. Come meet our career consultants and to support clinical workflows across a variety of explore your opportunities. programs and settings, this includes both adult and child populations. Through a comprehensive array of dashboards, extensive patient tracking utilities, and multiple patient evaluation tools, clinicians have the ability to engage and manage their populations in a more safe and effective manner.

#NATCON14 113 www.TheNationalCouncil.org/Conference Lilly salutes the Inspiring Hope award winners.

PRINTED IN USA ©2013, Lilly USA, LLC. ALL RIGHTS RESERVED. lillyforbetterhealth.com ABOUT THE EXHIBITORS

ClaimTrak Systems, Inc. Community Health Facilities Fund Booth Booth

1535 W. Harvard Avenue, Suite 102 721 6 Landmark Square, 4th Floor 104 MarketPlace Gilbert, AZ 85233 Stamford, CT 06901 Phone: 602-622-0207 Phone: 502-473-2052 Fax: 480-452-0408 www.chffloan.org Behavioral HE alth Behavioral www.claimtrak.com The Community Health Facilities Fund (CHFF) is a leading provider ClaimTrak Systems, Inc. has provided software solutions to mental of financial solutions designed to meet the unique real estate and health and substance abuse agencies for over 23 years, offering information technology needs of community-based behavioral a complete Electronic Health Record (EHR). While our customers healthcare organizations. Funding for CHFF has been provided utilize much functionality “straight from the box,” ClaimTrak has via a Program Related Investment from The Robert Wood Johnson been designed to flexibly accommodate customizations to forms Foundation. and operational processes, meeting the specific needs of each customer. Booth Computime 664 2055 Walton Rd. ClientTell Booth 623 St. Louis, MO 63114 119 N. Patterson Street Phone: 800-423-8826 Valdosta, GA 31601 Fax: 314-428-0314 Phone: 877-244-9178 www.computimeonline.com Fax: 229-244-9192 Computime delivers biometric, eSignature capture hardware and www.clienttell.net software to healthcare providers in pursuit of paperless processes. ClientTell provides outbound notifications through phone, email, text Computime has helped thousands of organizations save time and and smartphone applications. ClientTell delivered messages have money by completely or partially eliminating the need for paper proven to be an effective and economical means to notify patients documents through the use of electronic signature products. of scheduled appointments, follow ups, delinquent balances and more. Benefits include reduced no-shows and improved office efficiency. Visit www.clienttell.net or call (877) 244-9178.

Booth Cobalt Therapeutics, LLC 1016 657 Orange Center Road Orange, CT 06477 Phone: 203-416-6355 www.cobalttx.com

Cobalt Therapeutics seeks to better health – through integrating validated software that improves outcomes for behavioral health and primary care. Our software programs are designed to help patients better manage their conditions and improve quality of life.

Booth CoCentrix, Inc. 532 540 North Tamiami Trail Sarasota, FL 34236 ur community-based residential treatment Phone: 941-306-4951 O programs foster sustainable recovery for adults www.cocentrix.com with serious mental illness and co-occurring CoCentrix provides solutions that can connect, disorders. We off er a comprehensive approach collaborate and coordinate care across Health and that promotes restoration of independence Human Services Agencies, Programs and and reintegration into the wider community. Community Providers. Utilizing the latest technologies, our highly flexible Care Coordination Platform and Certified EHR can be rapidly deployed on any device enabling these organizations to dramatically For questions or to make a improve clinical, financial and operational outcomes. referral Call 215-997-9959 www.ProjectTransition.com

#NATCON14 115 www.TheNationalCouncil.org/Conference Congratulations

Behavioral Health Response

on receiving

the National Council Excellence in Behavioral Healthcare Management Award

Sponsored by

s atulation Congr 2014 Negley Award Winners

Seven Counties Services, Inc. David Lawrence Center LifeStream

The Negley Awards were established in 1990 by Negley Associates, Underwriting Managers for the Mental Health Risk Retention Group.

PROVIDING A COMPREHENSIVE INSURANCE SOLUTION ABOUT THE EXHIBITORS

Core Solutions, Inc. Council on Accreditation Booth Booth 426 620 Freedom Business Center Drive, Suite 115 321 45 Broadway, 29th Floor MarketPlace King of Prussia, PA 19406 New York, NY 10006 Phone: 610-687-6080 Phone: 212-797-3000 Fax: 484-580-8344 Fax: 212-797-1428 Behavioral HE alth Behavioral www.coresolutionsinc.com www.COAnet.org

Core is the progressive leader in transforming the The Council on Accreditation (COA) is a not-for- behavioral, medical and social services experience profit independent accreditor of the full continuum of community-based human service organizations for behavioral health providers, consumers and in North America. Today, more than 2000 organizations or programs state agencies. Our Integrated Behavioral Health EHR platform, serving more than 7 million vulnerable children and families are Cx360, allows for the improvement of the provider, consumer and members of COA’s “community of excellence.” payer relationship through increased consumer-centric collaboration resulting in improved outcomes. Booth coVita 901 30 Washington Ave, Suite D Haddonfield, NJ 08033 Phone: 800-7075751 Fax: 800-7212377 Cornerstone Montgomery, Inc. www.covita.net Community Clinic, Inc. coVita | Bedfont offers a line of breath carbon monoxide (CO) monitors (Smokerlyzers®) used by treatment professionals to Booth Family Services, Inc. 836 chemically verify smoking compliance through a simple breath 6040 Southport Drive sample. These evidence-based, C.L.I.A waived diagnostic tools, Bethesda, MD 20814 have also been shown to motivate smokers and help them manage Phone: 301-493-4200 the quit smoking process. Fax: 301-565-0527 www.cornerstonemontgomery.org www.cciweb.org www.familyservicesagency.org Credible Behavioral Healthcare Software Cornerstone Montgomery, a nonprofit serving 2400 people living with mental health and co-occurring substance use disorders. 7529 Standish Place, Suite 270 Booth Booth 343 708 Community Clinic is a community-based health care agency serving Rockville, MD 20855 Montgomery and PG County who are uninsured, under-insured Phone: 301-652-9500 and others. Family Services provides a variety of behavioral health www.credibleinc.com and social services to address the needs of the home, school, and Credible’s CCHIT Complete EHR-Certified the community. software provides a fully integrated clinical, e-prescribing, scheduling, billing, form Booth management, advanced search, mobile, and management Council Connections 826 reporting functionality. A leading Software as a Service (SaaS) provider 7535 Metropolitan Dr. for over 14 years, Credible is committed to continuous innovation, San Diego, CA 92108 an easy to use interface, and a long term partnership approach. Phone: 619-542-4300 www.councilconnections.com DATIS Council Connections, a national Group Purchasing Organization 1111 North Westshore Blvd., Suite 416 Booth and Premier Affiliate offers free access to a comprehensive savings Tampa, FL 33607 717 portfolio that includes thousands of contracts covering all aspects Phone: 813-289-4451 of an organization’s purchasing from med/surgical supplies to www.datis.com office furniture, car rentals and cell phone services. DATIS is the leading provider of Human Capital Management (HCM) software for behavioral health and human services agencies. DATIS offers an integrated, cloud-based software-as-a service (SaaS) solution for human resources, payroll, time and attendance, recruiting, benefits administration, self-service, credentialing and compliance, and talent management. #NATCON14 117 www.TheNationalCouncil.org/Conference Unique Vision. Better Care.

Welcome to Today’s Magellan

At Magellan Health Services, we have a unique vision of better and more aff ordable care in the fast-growing, highly complex and high-cost areas of healthcare.

We’re excited to share our new brand. Visit us in Booth #433 to experience the New Magellan. While you’re there, enter our drawing to win an iPad Air!

Magellan Health Services is a proud supporter of Conference ’14.

MagellanHealth.com ABOUT THE EXHIBITORS

Defense Centers of Excellence for Psychological as therapeutic programs for eating disorders through Health and Traumatic Brain Injury (DCoE) our Reflections Eating Disorders Treatment Program and MarketPlace Booth Outpatient Programs. 2345 Crystal Drive 201 Crystal Park 4, Suite 120 Booth Arlington, VA 22202 DWD Technology Group 932 Behavioral HE alth Behavioral Phone: 800-510-7897 9921 Dupont Circle Drive West, Suite 300 www.dcoe.health.mil Fort Wayne, IN 46825 The Defense Centers of Excellence for Psychological Health and Phone: 260-423-2414 Traumatic Brain Injury (DCoE) is a Defense Department agency Fax: 260-423-2419 and a part of the Military Health System. Its primary focus is on www.dwdnfp.com psychological health and traumatic brain injury prevention and care DWD offers Abila’s MIP Fund Accounting, a leading financial in the military community to ensure the Department of Defense accounting software package, to mental health and alcohol/drug meets the needs of the nation’s military communities, warriors and addiction agencies. MIP Fund Accounting features automatic families. allocation of administrative costs across various programs, services, locations, etc. And with such tools as drill-down and cross- Booth fiscal year reporting, creating/analyzing financial statements has DirectCourse 930 never been easier. 245 Peachtree Center Avenue NE 1900 Marquis One Tower Booth Atlanta, GA 30303 eHana LLC 407 Phone: 855-563-9955 18 Tremont Street, Suite 308 www.directcourseonline.com Boston, MA 02108 The College of Recovery and Community Inclusion (CRCI), part of Phone: 888-443-4262 the DirectCourse suite of online curricula, was created for mental www.ehana.com health practitioners and is designed to give staff the attitudes, eHana provides software and solutions to enable knowledge and skills they need to support people with mental better clinical workflow, data aggregation, and health conditions to live rich, independent lives in the community. fiscal management across your agency’s continuum of care. Central to this is the eHana EHR, a Meaningful DocuTrac, Software for Behavioral Use-certified, 100% web-based electronic health record, developed Booth with clinician usability at its core to support rapid, reliable adoption. Health 727 20140 Scholar Drive Hagerstown, MD 21742 Phone: 301-766-9397 www.docutracinc.com

DocuTrac, Software for Behavioral Health provides behavioral Booth EnSoftek, Inc. 945 health and human services industries with software solutions for documentation accountability, accuracy, and timeliness. QuicDoc® 7861 SW Cirrus Drive Enterprise EHR is ONC-ATCB Certified software that speeds up Building 24 A/B the process of documenting treatment and provides a means for Beaverton, OR 97008 objective measurement of treatment effectiveness and improved Phone: 503-643-1226 quality of care. Fax: 503-626-1769 www.ensoftek.com

Booth EnSoftek, Inc. is an “enterprise software solutions and IT support Dominion Hospital 246 services” company with worldwide customer base. Managed by 2960 Sleepy Hollow Road techno-entrepreneurs, EnSoftek has assisted over eighty five Falls Church, VA 22044 public and private sector enterprises in developing, reengineering, Phone: 703-536-2000 implementing, integrating, and maintaining their business www.dominionhospital.com applications and back-office systems. Dominion Hospital, the only freestanding mental health care facility in Northern Virginia, leads the region in short-term, evidence-based mental health services for children, adolescents, and adults, as well

#NATCON14 119 www.TheNationalCouncil.org/Conference

ABOUT THE EXHIBITORS

Fivebase Genoa Healthcare is the most Booth 508 experienced specialty pharmacy provider 56 State Route 173 West, Suite D-H MarketPlace for the behavioral health community. Genoa Hampton, NJ 08827 Phone: 973-615-4007 is improving consumer care and saving centers time and money www.fivebase.com throughout the country. Genoa strives to make a positive impact in your agency and in your consumers’ lives. HE alth Behavioral Fivebase (formerly Virtulink) is a behavioral healthcare focused consulting partner for EHR selections, implementations, training, and existing system improvement. Our experience comes directly from working with and for EHR vendors who serve the market today. Additionally we provide development services including interfaces, mobile applications, data mining and warehousing and custom PREVENTION | INTERVENTION TREATMENT | RECOVERY solutions. Gosnold on Cape Cod Booth Booth 154 Foothold Technology 551 200 Ter Heun Drive 36 E. 12th Street, 5th Floor Falmouth, MA 02540 New York, NY 10003 Phone: 508-540-6550 Phone: 212-780-1450 x3038 Fax: 508-540-7480 www.footholdtechnology.com www.gosnold.org

Foothold Technology offers a certified electronic record, AWARDS, Gosnold on Cape Cod, is an award winning, nationally recognized that helps human service providers manage services, track addiction and mental health treatment provider. For over 40 client data, and generate reports for better outcomes and billing. years, Gosnold has treated individuals and families, educated Originating from three agencies in 2000, AWARDS is ideal for communities, and led the way in innovative programs and treatment virtually all service types and is fully interoperable with any other approaches. federally certified system.

Booth Hazelden 214 PO Box 176 Center City, MN 55012 Phone: 800-328-9000 Booth Foundations Recovery Network 816 Fax: 651-213-4577 5409 Maryland Way, Suite 320 www.hazelden.org Brentwood, TN 37027 Hazelden, a national nonprofit organization founded in 1949, Phone: 888-782-4917 helps people reclaim their lives from the disease of addiction. Fax: 615-256-9005 Hazelden offers a comprehensive approach to addiction that www.foundationsrecoverynetwork.com addresses the full range of patient, family, and professional Our state-of-the-art residential treatment facilities across the needs, including treatment and continuing care for youth and country are dedicated to treating both the mind and body for all adults, research, higher learning, and publishing. disorders. Our motivational approach, incorporating 12-Step principles, has garnered advancement in recovery rates. Our Booth iCentrix Corp 725 program has earned countless awards and honors for effective 11 Red Roof Lane client-driven outcomes that preserve the dignity of our clients and Salem, NH 03079 improve their quality of life. Our residential programs also have the flexibility and focus to address whatever stage of recovery our client Phone: 603-893-3922 is in even if the stage of mental health recovery does not match with Fax: 603-893-3849 the stage of addiction recovery. www.icentrix.com iCentrix develops Business Intelligence, Behavioral Health Booth Genoa Healthcare 308 Dashboards using a Data Warehouse. These are designed to 3140 Neil Armstrong Blvd., Suite 300 incorporate data from disparate systems including outcomes for Eagan, MN 55121 a complete client view. We understand the key drivers that are Phone: 866-763-2250 needed to help your organization become “Data Driven.” Stop by or Fax: 651-688-3132 call Doug Philipon at 603-893-3922 x25. www.genoahealthcare.com

#NATCON14 121 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

iDashboards Ingenuity Health Booth Booth

MarketPlace 900 Tower Drive, 4th Floor 801 300 E. Lombard Street 644 Troy, MI 48098 Baltimore, MD 21201 Phone: 248-528-7160 Phone: 443-220-0115 Fax: 248-920-5530 www.ameritox.com Behavioral HE alth Behavioral www.iDashboards.com/Cloud Ingenuity Health is a service of Ameritox, Ltd. Beautiful Dashboards. Powerful Insights. Through Ameritox is the nation’s leader in medication award winning engineering, and patented technology, monitoring, offering laboratory services and practice we’re making it easier to understand your data. We management tools to help clinicians coordinate and optimize the care offer easy-to-build, dynamic dashboards that create context for any of patients. user – in any organization – so they can draw real meaning from raw data. Download a free trial today at iDashboards.com. Booth Inovonics 747 397 S. Taylor Ave InfoMC, Inc. Booth 446 Louisville , CO 80027 101 West Elm Street, Suite G10 Phone: 800-782-2709 Conshohocken, PA 19428 www.inovonics.com Phone: 484-530-0100 Inovonics is the industry leader in high performance wireless sensor Fax: 484-530-0111 networks for life safety applications. With more than 10 million www.infomc.com Inovonics wireless devices deployed across the world, Inovonics is InfoMC is a leading software company providing clinical and financial renowned for exceptional performance and reliability in healthcare, management solutions for Managed Behavioral Healthcare and education, government, banking, multifamily housing and senior Chronic Care Management organizations in the Public Sector. living. InfoMC’s Incedo™ system enables organizations to manage high risk populations, lower costs, improve efficiency, and provide better outcomes.

Last year, the National Council for Behavioral Health (National Council) and the National Alliance on Mental Illness (NAMI), working together with Otsuka America Pharmaceutical, Inc. and Lundbeck, launched Connect 4 Mental Health (C4MH), a nationwide Coming This Summer… initiative that calls for New opportunities for communities to share communities to prioritize innovative strategies for supporting individuals with serious mental illness. serious mental illness and the community at-large. Visit www.Connect4MentalHealth.com to learn more.

April 2014 09US14EUC0038

122 #NATCON14 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

Booth InSight Telepsychiatry, LLC. Irwin Siegel Agency, Inc. 150 Booth

765 E. Route 70, Building A-100 117 25 Lake Louise Marie Rd. MarketPlace Marlton, NJ 08053 Rock Hill, NY 12775 Phone: 856-797-4772 Phone: 800-622-8272 www.in-sight.net Fax: 845-796-3661 Behavioral HE alth Behavioral www.siegelagency.com InSight Telepsychiatry, LLC is a national tele- psychiatry service provider company with a mission Irwin Siegel Agency has provided insurance and risk management to increase access to behavioral health care. solutions to Human Service organizations for over 40 years. We InSight specializes in crisis telepsychiatry and can provide on- are well acquainted with challenges facing behavioral healthcare demand psychiatric evaluations and care within an hour of a agencies in their efforts to offer meaningful support to their clients, request. InSight also provides routine telepsychiatry services to a are dedicated to providing comprehensive coverage and relevant, wide range of settings. impactful risk management solutions.

Booth InstaCode Institute 628 62 East 300 North Spanish Fork, UT 84660 Booth Phone: 801-528-6876 Janssen Pharmaceuticals, Inc. 821 www.instacode.com 1125 Trenton-Harbourton Rd. Since 1997 InstaCode™ Institute is dedicated to helping physicians, Titusville, NJ 08560 clinicians, vendors, and third-party payers obtain clear and concise Phone: 609-730-2000 billing information through providing easy-to-use printed reference www.janssenpharmaceuticalsinc.com books, support, and software programs. Our coding solutions are Janssen Pharmaceuticals, Inc. provides medicines in several the fruits born of frustrations and we understand the complexities therapeutic areas, including ADHD, mental health, general medicine, of trying to run a thriving practice. neurology including Alzheimer’s disease, pain management, cardiovascular, and women’s health.

Authorized Reseller of

Integrated behavioral and physical health EHR solutions created by clinicians for clinicians

 Certified EHR & EPM Platform

 Practice Management

 Integrated EHR Solutions

LEARN ABOUT OUR COMMUNITY SOLUTIONS 602.264.6629 • www.topazis.com

#NATCON14 123 www.TheNationalCouncil.org/Conference

ONLINE TRAINING MADE EASY!

• Extensive online library offering— mental health, substance abuse, management, supervision and more COME BY OUR BOOTH 451 • Supports compliance with national, and talk to us about your current state and accrediting training standards training methods to receive a delicious cupcake from the • Ability to upload organization famous Georgetown Cupcake! policies/procedures/content • Simplifies training assignment, tracking and reporting • Convenient training available 24/7 • Exclusive Training Partner: Preferred Partner Pricing for National Council Members

You’re invited to attend: The Private Equity Playbook: What Makes Private Equity Successful? Monday 3:00 - 4:00pm Presenter: Jim Triandiflou, CEO, Relias Learning

Learn the pros and cons of outside capital and take a step-by-step look at the operational approach of private equity firms. Part finance, part operations, this session looks into the future of behavioral health—a future that is closer than it may appear.

WWW.RELIASLEARNING.COM

549_PA_HHS_NationalCouncilConfAd_040414.indd 1 4/3/2014 5:16:08 PM ABOUT THE EXHIBITORS

Booth Booth JPS Health Network 911 LWSI 221

1500 S. Main Street 6001 Valley Ranch Drive MarketPlace Human Resource Little Rock, AR 72223 Fort Worth, TX 76134 Phone: 501-664-7039 Phone: 817-702-3836 www.lwsi.com Behavioral HE alth Behavioral www.jpshealthnet.org Delivering indispensible technologies for behavioral JPS Health Network is a teaching hospital that is licensed for 567 health organizations, LWSI develops, implements, beds with a Level I Trauma Center and with this comes opportunity and supports Essentia™, the market-leading and challenge to put all your skills and education to practice. We are software that enables clinical and administrative efficiencies to looking for individuals with a passion to translate their knowledge provide better outcomes for agencies and their patients. and training into practice by joining in our patient care mission to improve the quality of life for our patients. Booth Magellan Health Services 433 55 Nod Road Kings View Booth 745 Avon, CT 06001 7170 North Financial Drive, Suite 110 Phone: 860-507-1900 Fresno, CA 93720 www.MagellanHealth.com Phone: 559-256-0100 Magellan Health Services is a health care Fax: 559-256-0115 management company that focuses on fast- www.kingsview.org growing, complex and high-cost areas of health Kings View Telepsychiatry provides a suite of behavioral health care. Magellan delivers innovative solutions to improve quality services, including TelePsychiatry, Information Technology and EHR outcomes and optimize the cost of care for those we serve. We support, billing and related business services. These services are work every day to be the partner of choice for government agencies, provided for CA Counties, Providers, FQHCs, Rural Health Centers providers, individuals and their families. and Nursing Centers, etc. Booth Make the Connection 342 Las Vegas Recovery Center Booth 663 U.S. Department of Veterans Affairs 3371 N. Buffalo Drive 433 E. Monroe Ave. Las Vegas, NV 89129 Alexandria, VA 22301 Phone: 702-290-5398 Phone: 202-333-0400 www.lasvegasrecovery.com Fax: 202-299-2424 www.maketheconnection.net Las Vegas Recovery Center is a free standing chemical dependency and Pain Recovery Center. We are considered the gold standard Make the Connection connects Veterans and their families with for pain treatment and recovery in the United States. We are a mental health information and services to discover ways to small intimate Treatment center located North West of Las Vegas live more fulfilling lives. Visit Make the Connection at www. in Summerlin, NV. We accept most major insurances as well as MakeTheConnection.net. Make the Connection is run by the workers compensation for pain patients. Call 1 800 790 0091. Pain U.S. Department of Veterans Affairs. can stop here! MEDITECH (Medical Information Booth Lauris Technologies/Integrated Technology, Inc,) 915 Imaging Booth 939 MEDITECH Circle 419 Salem Ave. Westwood, MA 02090 Roanoke, VA 24016 Phone: 781-821-3000 Phone: 540-342-3669 Fax: 781-821-2199 www.IntegratedImaging.com www.meditech.com

Lauris Technologies is the one-stop shop for Behavioral Healthcare MEDITECH is advancing the healthcare industry into a fully technology solutions. Lauris Online is our comprehensive CCHIT/ integrated and interoperable future, with its EHR for New ONC certified Healthcare EHR that caters directly to the specific Healthcare. In this new era of regulations and expectations, needs and business processes for human services providers. Also MEDITECH’s comprehensive approach with help clinicians and check out Evello Systems – our Outcomes Tracking and Reporting healthcare executives achieve their Meaningful Use goals of today, Engine can stand-alone or exchange data to ANY functional EMR. and quality and efficiency goals of tomorrow.

#NATCON14 125 www.TheNationalCouncil.org/Conference Join the conversation with Optum

Optum™ is committed to improving the quality of behavioral health care with a keen focus on recovery, resiliency and community integration. We connect people to the services that meet their specifi c needs and circumstances, while making the most effective use of limited funding and available resources. We accomplish this by working with providers, consumers and families, and other community stakeholders to fi nd new and more creative ways to help people move toward recovery.

Come share your thoughts. Please stop by booth #227 and join our conversation:

Monday, May 5 Tuesday, May 6 1:00–1:15 Going beyond engagement: 1:00–1:15 Payment reform: Creating Sharing secrets to full patient participation win-win strategies for providers Facilitated by Sue Bergeson, Vice President, Facilitated by Deb Adler, Consumer and Family Affairs, Optum, and Senior Vice President, Allen Daniels, EdD, Behavioral Health Specialist Specialty Network Services

5:15–5:30 Closing the gap in youth substance The fi rst six participants at each session abuse and recovery receive a special gift and are entered Facilitated by Dona Dmitrovic, into a raffl e to win an iPad. MHS, Director of Consumer Affairs, Substance Use Disorders

Sessions will be videotaped. Participants will need to sign a release form. ABOUT THE EXHIBITORS

Mental Health Association of SE PA Military Pathways provides mental health screening, Booth awareness and education programming for the Military

1211 Chestnut Street 300 MarketPlace and Veteran communities, including an anonymous online Philadelphia, PA 19107 screening platform, National Alcohol Screening Day and PTSD Phone: 267-507-3803 Awareness programming. www.mhasp.org Behavioral HE alth Behavioral MHASP (www.mhasp.org) is a non-profit organization that was Booth Millennium Laboratories 114 founded in 1951. For over 50 years, MHASP has been organizing, educating, and advocating for the rights of people with mental health 16981 Via Tazon and co-occurring conditions. MHASP is one of the nation’s leading San Diego, CA 92127 organizations conducting mental health advocacy, education, and Phone: 877-451-3534 service programs. www.millenniumlabs.com Millennium Laboratories, a leader in the science of toxicology and pharmacogenetics, is transforming the way health care providers improve clinical outcomes. Millennium helps practitioners provide personalized care to patients in need through its patient-centered

research and education initiatives and its ability to respond to Mental Health Risk Retention Group Booth 400 evolving health care challenges with advanced technologies. 103 Eisenhower Parkway, Suite 101 Roseland, NJ 07068 Behavioral Milner Technologies, Inc. Booth Health 345 Phone: 973-830-8500 Marketplace 5125 Peachtree Industrial Blvd Fax: 973-830-8585 Foyer Norcross, GA 30092 www.MHRRG.com Phone: 770-734-5307 Mental Health Risk Retention Group specializes in www.milnertechnologies.com providing liability insurance for the behavioral Milner Technologies is a leading provider of document workflow healthcare field. Endorsed by the National Council and imaging solutions for Enterprise Content Management (ECM) and MHCA, two associations representing community mental and business process automation. We provide the knowledge and health centers nationally, the Mental Health Risk Retention Group, technology to leverage the value of document-based information by a liability insurance company offers stabilized premiums, protection creating a single repository integrated with your healthcare platform against arbitrary cancellation and quality coverage. (EHR) – truly completing the 360o view of patient information.

Booth Mertz Taggart LLC 555 Booth MindLinc-Duke 233 11555 Medlock Bridge Road, Suite 100 3018 DUMC Johns Creek, GA 30097 Durham, NC 27710 Phone: 770-888-1171 Phone: 614-532-0574 Fax: 844-888-1172 Fax: 614-428-9833 www.mertztaggart.com www.mindlinc.com Mertz Taggart provides merger and acquisition consulting services, MindLinc’s meaningful-use-certified, fully configurable EMR- business evaluations, and exit strategy planning for middle-market EPM system seamlessly integrates intake, clinical care, task businesses. We focus solely on the healthcare industry, which gives management, and billing-claims management to help customers’ us a unique edge when it comes to marketing your health care improve quality and outcomes of care, productivity, financial company. performance, and achieve regulatory compliance. We are the industry leaders in behavioral functionality and decision support. Military Pathways Booth 1008 SaaS-Hosted and client-server. 1 Washington Street, Suite 304 Wellesley Hills, MA 02481 Phone: 781-239-0071 www.militarymentalhealth.org

Military Pathways is a program of the Defense Centers of Excellence (DCoE) and the National Center for Telehealth (T2) and Technology.

#NATCON14 127 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

Missouri Institute of Mental Health NASW Assurance Services, Inc. Booth Booth

MarketPlace 5400 Arsenal St. 812 50 Citizens Way, Suite 304 753 St. Louis, MO 63139 Frederick, MD 21701 Phone: 314-516-8400 Phone: 301-668-4274 Fax: 314-516-8405 Fax: 301-668-8728 Behavioral HE alth Behavioral www.mimh.edu www.naswassurance.org

The Missouri Institute of Mental Health is a leading provider of NASW Assurance Services, Inc. (ASI) is a wholly-owned subsidiary behavioral health research, evaluation, program management, of NASW, responsible for designing, securing, and overseeing high education and training services. Our mission is to help improve the quality, competitive insurance, financial, and other programs and delivery of behavioral health services by applying proven, scientific services offered to social workers. Social workers control and methods. This year we will showcase our work in Health Homes, oversee the ASI programs to meet the diverse needs of social Program Evaluation, and SBIRT. workers, enhance the value of NASW membership, and support NASW programs. Booth myStrength, nc. 416 National Federation of Families for 8480 East Orchard Road, Suite 4400 Children’s Mental Health Booth Greenwood Village, CO 80111 909 Phone: 720-228-4156 9605 Medical Center Drive, Suite 280 www.mystrength.com Rockville, MD 20850 Phone: 240-403-1901 myStrength is an innovative self-help resource Fax: 240-403-1909 transforming evidence-based content that can www.ffcmh.org augment treatment for depression, anxiety, and substance abuse. The web and mobile applications include A national family-focused organization linking more than 120 chapters interactive tools, action plans, daily inspiration, and learning and state organizations focused on the issues of children and youth modules. These resources are offered through a HIPAA-compliant with emotional, behavioral or mental health needs and their families. platform to extend care, improve outcomes, and lower cost of delivery. The National Federation works to implement policies, legislation, funding mechanisms and services for the families we serve.

128 #NATCON14 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

National Screening, Brief Intervention NorthRock Pharmacy welcomes the & Referral to Treatment Addiction opportunity to meet and discuss new MarketPlace Booth pharmacy partnership opportunities with Technology Transfer Center 656 CMHCs and integrated providers at the 2014 National Council 425 Sixth Avenue, Suite 1710 Conference in Washington DC. Please make it a priority to come Pittsburgh, PA 15219 by Booth #326 and learn more about the pharmacy partnerships HE alth Behavioral Phone: 412-258-8565 and the additional revenue stream that NorthRock has to offer. Fax: 412-391-2528 www.attcnetwork.org/regcenters/index_nfa_sbirt.asp Booth OchsLabs, Inc. 848 The National SBIRT ATTC is housed at the Institute for Research, Education, and Training in Addictions (IRETA) in Pittsburgh, PA and 6681 Sebastopol Ave. focuses on the public health approach for the delivery of early Sebastopol, CA 95472 intervention and treatment services for persons with substance Phone: 707-823-6225 use disorders, and those who are at risk of developing these Fax: 707-823-6266 disorders. We offer: live Webinars on SBIRT topics; Registry of www.ochslabs.com Qualified Trainers; Technical Assistance/Consultation and SBIRT The LENS: cutting edge technology in Neurofeedback. Recovery Alert Newsletter. Centers report faster recovery time, reduction in withdrawal symptoms, and sustainable recovery. Over 1,000 practitioners are Booth using LENS in over 23 countries. 25 years of successful treatment. Netsmart 517 OchsLabs, the manufacturer of LENS, develops, trains, and 4950 College Blvd. supports our clients. We offer ongoing training and free weekly Overland Park, KS 66211 webinars for users. Phone: 800-472-5509 www.ntst.com

Netsmart helps behavioral health providers deliver, recovery-based care with Netsmart CareFabric™ (www.whatiscarefabric.com), a tightly woven framework that supports the integrated, coordinated delivery of health services. Our CareRecords deliver features to enhance the clinical, financial and operational needs of both inpatient/ outpatient behavioral healthcare. Visit www.ntst.com.

Booth NextGen Healthcare 908 795 Horsham Rd. Horsham, PA 19044 Phone: 215-657-7010 www.nextgen.com

NextGen Healthcare provides integrated EHR, practice management, billing, collections, claims, interoperability and connectivity solutions that help behavioral health providers streamline work and enhance care. Our ONC 2014 Edition certified EHR features configurable behavioral health content to match workflow needs; drive quality; enhance collaborative, accountable care; and grow the bottom line.

Booth NorthRock Pharmacy 326 4400 North Lincoln Blvd Oklahoma City, OK 73105 Phone: 877-425-0491 Fax: 405-424-4962 www.northrockpharmacy.com

#NATCON14 129 www.TheNationalCouncil.org/Conference 848473-QoL Meds DC Ad_Layout 1 2/10/14 10:34 AM Page 1

Stop by and visit QoL meds at Booth #741

• Consumers leave their appointments with QoL meds is not just another pharmacy… medications filled and in hand, increasing because we understand your consumers compliance are not just another prescription. • Full service pharmacy filling all medications • Full time pharmacist on-site available for staff and consumers • We accept Medicaid, Medicare Part D, and most commercial insurances • Monthly billing services for consumers • Customized packaging including weekly, bi-weekly, and monthly with a multitude of dispensing options • Comprehensive medication education for consumers Think you are not large enough for an on-site pharmacy? • Customized reports including drug, therapeutic class, physician and financial QoL meds offers Central Fill for clinics that are not large enough for an on-site pharmacy. • Patient Assistance Program We can fill medications at another QoL meds Administration pharmacy and deliver them to your site or mail them to the consumer at no charge. QoL meds • Prior Authorization Assistance Central Fill offers your clinic many of the value • Sample medication management (in states added services that on-site pharmacy locations receive including custom packaging and that permit) prior authorization assistance.

Visit us at T www.qolmeds.com RUS T ABOUT THE EXHIBITORS

Odyssey Software path Booth Booth

105 Bradford Road 301 1112 Nodak Dr. South, Suite 105 442 MarketPlace Wexford, PA 15090 Fargo, ND 58103 Phone: 724-940-4411 Phone: 701-280-9545 Fax: 724-940-4445 www.pathinc.org Behavioral HE alth Behavioral www.tosg.com The mission of PATH is “Families Making the Difference.” PATH is Odyssey Software provides software and services for the licensed as a child placing agency by: the North Dakota Department administrative functions of behavioral health agencies, including of Human Services, Idaho Department of Child and Family Services, implementing Microsoft Dynamics GP (Great Plains), integrating Minnesota Department of Human Services. We utilize the “family” Dynamics with EHR systems, developing and deploying data as the core therapeutic environment for children and all family warehouses and dashboards and helping HR departments move members. towards being paperless. Odyssey can help you deploy Dynamics GP either on premise or in the cloud. Booth Percensys CORE Learning, LLC. 917 3210 Fairhill Dr. OnceLogix, LLC Booth 800 Raleigh, NC 27612 111 North Chestnut Street, Suite 302 Phone: 919-698-2110 Winston Salem, NC 27101 www.percensyscore.com Phone: 336-793-0622 Percensys CORE Learning, LLC specializes in the development of Fax: 336-499-6502 treatment planning and service delivery resources for recipients www.sharenote.com of rehabilitative, community-based mental health services. We OnceLogix, LLC, is a solutions provider, specializing in developing provide consultation, training and support to providers of custom, enterprise level, web-based applications. ShareNote is a community support services and provide licensed access to a 100% web-based solution designed to simplify and organize many library of over 400 evidence-informed, recovery-oriented, skill- of the processes required to operate your healthcare organization. building interventions. ShareNote is designed to combine all of your processes into one intuitive user interface that is available anywhere. Booth PerformCare 824 200 Stevens Drive Optum Booth 227 Philadelphia, PA 19113 13625 Technology Drive Phone: 215-863-5605 Eden Prairie, MN 55344 www.performcare.org Phone: 800-888-2998 PerformCare is a national full-service managed behavioral health www.optum.com care organization (MBHO) that provides specialized behavioral Optum (www.optum.com) is a leading information health and human services programs in both public and private and technology-enabled health services business sectors. Serving more than one million lives nationwide, dedicated to helping make the health system work PerformCare is part of AmeriHealth Caritas, one of the largest better for everyone. Optum comprises more than 40,000 people managed care organizations in the United States. worldwide who collaborate to deliver integrated, intelligent solutions that work to modernize the health system and improve overall Booth PharmBlue LLC 802 population health. To learn more visit Optum at Booth #227. PO Box 1858 Cranberry Township, PA 16066 Pacific Clinics Training Institute Booth 315 Phone: 724-779-4720 2471 E. Walnut Street Fax: 855-779-4721 Pasadena, CA 91107 www.pharmblue.com Phone: 626-793-5141 PharmBlue is a pharmacy service provider for behavioral health. Fax: 626-577-4988 Our focus is on individuals who have unique pharmacy needs due to Pacific Clinics Training Institute (PCTI) is a continuing education chronic conditions and the clinicians who serve them. Our ‘In-Clinic’ and workforce development provider for the behavioral healthcare pharmacy programs work for any size organization. PharmBlue workforce - providing innovative, accessible and culturally makes pharmacy access convenient and personal, while allowing responsive custom-onsite training and consulting to individuals for organizational efficiency with increased pharmacy support and organizations while applying its training philosophy – real life, services. evidenced based practical approaches in behavioral healthcare.

#NATCON14 131 www.TheNationalCouncil.org/Conference

ABOUT THE EXHIBITORS

Philadelphia Insurance Companies Booth

One Bala Plaza, Suite 100 310 MarketPlace Bala Cynwyd, PA 19004 Phone: 800-873-4552 Booth www.phly.com Prototypes

210 HE alth Behavioral Philadelphia Insurance Companies (PHLY) designs, 1000 N. Alameda Street, Suite 390 markets, and underwrites commercial property/ Los Angeles, CA 90012 casualty and professional liability insurance Phone: 213-507-4223 products, incorporating value-added coverages and services for www.prototypes.org select industries. By maintaining a disciplined approach to Prototypes is a lifeline to women struggling with addiction and other business, we provide greater security for our policyholders and serious issues. Many of these women are mothers who face an superior value for our shareholder. impossible choice: give up their children to foster care or guardian, or continue to suffer. Prototypes keeps mothers and children Booth Pride Surveys 209 together, providing the care they both need. 3475 Oak Valley Road, Suite 2540 Atlanta, GA 30326 Providers’ Clinical Support System Booth Phone: 800-279-6361 for Opioid Therapies (PCSS-O) 658 Fax: 270-746-9598 400 Massasoit Avenue www.pridesurveys.com Suite 307, 2nd Floor ISA/Pride Surveys has partnered with many health and education East Providence, RI 02914 agencies to provide custom and effective data gathering services. Phone: 401-524-3076 More than 13.7 million students, parents, and faculty members are www.pcss-o.org part of the Pride Surveys data set and we have developed more PCSS-O is a national initiative funded by Substance Abuse than 75 custom survey instruments since 1982. Mental Health Services Administration (SAMHSA) to address opioid addiction and treatment of pain. This initiative is led by Booth Project Transition 346 American Academy of Addiction Psychiatry (AAAP) with six other One Highland Dr. national organizations to provide FREE webinars, online modules Chalfont, PA 18914 and a mentoring program in evidence-based practices for health Phone: 215-997-9959 providers in primary care. Fax: 215-997-1550 Booth www.projecttransition.com PSS Partners 200 Project Transition is a community-based rehabilitation program for 5455 Gull Road adults who struggle with serious mental illness and co-occurring Suite D-310 substance abuse issues. Our programs foster sustainable recovery Kalamazoo, MI 49048 through a comprehensive approach promoting restoration of Phone: 800-277-0398 independence and reintegration into the wider community. Fax: 800-277-0398 www.psspartners.net

ProtoCall Services PSS Partners helps you make your software choice by providing Booth 621 SW Alder, Suite 400 438 the tools and mentorship needed so that new technologies fit Portland, OR 97205 into “your” culture. We focus on strategic outcomes to deliver the Phone: 800-435-2197 maximum benefit and efficiency and “implement” the structures Fax: 503-499-6250 needed for measurably successful projects. Visit us at booth 200 www.protocallservices.com or http://psspartners.net/about/ to learn more.

ProtoCall’s behavioral health call center services support crisis and access delivery systems by providing the right care at the right time using a “no wrong door” approach. Telephonic crisis assessment and intervention by Masters-level clinicians for after hours, overflow, and 24/7 coverage. CARF and AAS Accredited.

#NATCON14 133 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

Psychiatric Rehabilitation Association QoL meds Booth Booth

MarketPlace 1760 Old Meadow Road, Suite 500 347 4900 Perry Highway, Building 2 741 McLean, VA 22102 Pittsburgh, PA 15229 Phone: 703-442-2078 Phone: 800-663-4829 Fax: 703-506-3266 www.qolmeds.com Behavioral HE alth Behavioral www.psychrehabassociation.org QoL meds places full service pharmacies inside of CMHC’s and The Psychiatric Rehabilitation Association (PRA), formerly USPRA, FQHC’s across the country. Our on-site pharmacy model offers and its members developed and defined the practice of easier access to medication, increases compliance and provides psychosocial/psychiatric rehabilitation. PRA is the premier source of valuable feedback to prescribers. QoL meds assists with prior learning, knowledge and research for the psychiatric rehabilitation authorizations, patient assistance programs and phlebotomy/lab profession, and provides resources, education, ideas and advocacy processing. Our mission is to improve the Quality of Life for the to enhance the power and performance of the recovery workforce. consumers we serve.

Booth Booth PsychPros, Inc. 809 Qualifacts Systems, Inc. 839 2404 Auburn Avenue 200 2nd Avenue South Cincinnati, OH 45219 Nashville, TN 37201 Phone: 888-651-8367 Phone: 866-386-6755 Fax: 513-651-9558 Fax: 615-386-1225 www.PsychPros.com www.qualifacts.com

PsychPros is an award-winning staffing and executive search Qualifacts is the largest cloud provider of EHR and firm dedicated exclusively to the behavioral healthcare field. A billing systems for behavioral health and human preferred vendor of community mental health agencies for 19 services providers. The company’s web-based EHR years, PsychPros is ranked in the top 2% of 12,000 recruiting firms CareLogic Enterprise includes comprehensive, integrated clinical, in North America by Inavero/Career Builder. We place all levels financial, reporting and administrative information management of personnel: CEOs, psychiatrists, social workers/counselors and capabilities, which improve clinical workflow, revenue cycle many others. management and operational transparency.

134 #NATCON14 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

Reaching Recovery Booth

4141 E. Dickenson Place 424 MarketPlace Denver, CO 80222 Phone: 303-504-6667 Booth Fax: 303-757-3271 Redwood Toxicology Laboratory, Inc. 749 Behavioral HE alth Behavioral www.reachingrecovery.org 3650 Westwind Blvd. Reaching Recovery of the Mental Health Center of Denver offers Santa Rosa, CA 95403 consultation on transformation to a recovery focused mental health Phone: 800 255-2159 center and four instruments which are used to measure recovery. Fax: 707-569-1442 These instruments have been developed in conjunction with www.redwoodtoxicology.com creating a wellness culture for staff and a recovery culture for the Redwood Toxicology Laboratory (RTL) is the government services organization. We partner with other centers to measure recovery. division of Alere Toxicology and one of the nation’s largest drug and alcohol testing laboratories. RTL is committed to providing reliable, Recovery Innovations/Recovery innovative and value-focused substance abuse screening products Booth and lab services to the government, criminal justice and treatment Opportunity Center 216 marketplaces. We have the experience and resources necessary 2701 N. 16th Street, Suite 316 to keep pace with new trends in abuse. We provide confidence in Phoenix, AZ 85006 testing. Phone: 866-481-5361 www.recoveryinnovations.org

Recovery Innovations’ Mission is to create opportunities and environments that empower people to recover, to succeed in accomplishing their goals, and to reconnect to themselves, others and meaning and purpose in life. Recovery Innovations provides recovery-based programs in AZ, NC, DE, CA, WA and New Zealand. Recovery Opportunity Center provides trainings & tools to promote RI’s recovery vision.

#NATCON14 135 www.TheNationalCouncil.org/Conference MTM2.0.pdf 1 4/15/14 1:21 PM MTM 2.0 Same great minds... Same great products... EVOLVING

C for your EXPANDING needs. M

Y

CM

MY NEW SUITE OF CONSULTING SERVICES

CY Strategic Business Development

CMY NEW IMPROVEMENTS — SPQM 2.0 KEEPS GETTING BETTER K New, next level dashboards that are perfect for every user level!

NEW WEBSITE www.thenationalcouncil.org/mtm-services

NEW CONTENT, BLOG ARTICLES, AND PERSPECTIVE www.thenationalcouncil.org/expert-buzz/category/mtm-services

NEW EXCLUSIVE HEALTH REFORM IMPLEMENTER NEWSLETTER The most economical way to gain access to unparalleled expertise.

... and the same great products you’ve come to trust. ABOUT THE EXHIBITORS

Relias Learning Our mission is to provide innovative Booth mental health and substance abuse

111 Corning Road, Suite 250 451 MarketPlace resources, linking those in need with Cary, NC 27518 quality treatment options. In-person and online programs Phone: 877-200-0020 educate, raise awareness, and provide mental health self- www.reliaslearning.com assessments. Client types include: employee assistance programs, HE alth Behavioral Relias Learning offers online learning, staff hospitals, community-based organizations, schools, colleges and compliance training and continuing education for government agencies. behavioral health, mental health, addiction treatment, community health, developmental disability, community Booth Secure Telehealth 211 action and child welfare organizations. Learn more about our services at www.reliaslearning.com or call us at 877-200-0020. 9150 Harmony Dr. Pittsburgh, PA 15237 Phone: 412-837-9320 Rosecrance Health Network Booth 431 www.securetelehealth.com 1021 N. Mulford Rd. Secure Telehealth provides a web-based video conferencing Rockford, IL 61107 service to psychiatrists and behavioral health organizations. The Phone: 815-391-1000 service is used for telepsychiatry and other remote therapies. Fax: 815-391-5041 Secure video conference sessions may be safely conducted from www.rosecrance.org any location, including physicians’ homes. Cost (including support Rosecrance is a private not-for-profit organization offering to all endpoints) is $300/month. comprehensive behavioral healthcare to more than 13,000 children, adolescents, adults and families each year. Rosecrance is Service Process Quality Management a premier provider of substance abuse treatment through inpatient Booth (SPQM)/MTM Services 807 and outpatient programs in the Rockford and Chicagoland areas. Rosecrance is the leading provider of mental health services in PO Box 1027 northern Illinois. Holly Springs, NC 27540 Phone: 919-387-9892 Fax: 919-773-8141 Rutgers Center of Alcohol Studies Booth 910 www.theNationalcCouncil.org/mtm-services 607 Allison Rd. SPQM is a BH management consultation tool Piscataway, NJ 08854 providing qualitative awareness of services Phone: 848-445-4317 variance; practice management challenges/ Fax: 732-445-3500 solutions; compliance monitoring; unit/program specific www.alcoholstudies.rutgers.edu performance levels and individual scheduling templates, No The Center of Alcohol Studies founded the first Summer School Shows/Cancellations and caseload utilization. SPQM of Alcohol Studies (SSAS) at Yale University in 1943, setting the Dashboards are supported with monthly Internet consultation foundation for our present-day Education and Training division. meetings to facilitate rapid cycle change. Today, Education and Training continues to provide leadership paired with comprehensive addiction education, leadership training, and opportunities for professionals working in or interested in the field of addiction. Beginning in 2012, and supported by the New Jersey Division of Mental Health and Addiction Services, the Sigmund Software, LLC Booth Center of Alcohol Studies, in partnership with the Rutgers School of 239 Social Work, is offering an Addiction Counselor Training Certificate 2505 Carmel Avenue, Suite 210 Program. This program is a comprehensive master’s-level curriculum Brewster, NY 10509 designed to meet the needs of the matriculated student. Phone: 800-448-6975 Fax: 845-207-3067 Booth www.sigmundsoftware.com Screening for Mental Health 1006 1 Washington Street Sigmund leads in providing software for Behavioral Health and Wellesley, MA 02481 Addiction Treatment Providers nationwide. EMRx provides flexible Phone: 781-591-5250 features and cutting edge automation that delivers the functionality www.mentalhealthscreening.org needed to facilitate your process, ensure compliance and shorten AR cycles. ONC-ATCB Certified as a Complete EHR for ambulatory.

#NATCON14 137 www.TheNationalCouncil.org/Conference BHbusiness is becoming BHbusiness PLUS!

After two years of helping behavioral health executives transform their business operations in a rapidly changing healthcare marketplace, BHbusiness is pleased to announce big changes to our virtual learning programs: • New and expanded topics • A new process to quickly pinpoint the business area most in need of improvement • Meeting you where you are and applying BHbusiness resources to make change happen in your organization at your pace Visit us at Booth #811 to see our NEW LOOK and learn more!

BHbusiness is funded by SAMHSA and offered at no cost to participants. ABOUT THE EXHIBITORS

SilverCloud Health Starr Booth Booth 814 Enterprise Ireland 245 13725 Starr Commonwealth Rd. MarketPlace 345 Park Avenue, 17th Floor Albion, MI 49224 New York, NY 10154-0037 Phone: 517-629-5591 Phone: 353-1-554-9771 www.starr.org Behavioral HE alth Behavioral www.silvercloudhealth.com Starr Commonwealth is a nonprofit human services organization SilverCloud Health is a leading provider of online therapeutic founded in 1913. Starr is dedicated to the mission of creating solutions to support and promote positive behaviour change and positive environments where children and families flourish, mental wellness. Our aim is to meet the key market need to increase specializing in residential, community-based, educational and reach and reduce cost in mental healthcare. Our solution includes a professional training programs that build on the strengths of robust platform that uniquely offers a ‘Blended Approach’ of online children, adults and families in communities around the world. programmes that integrate a human supporter/facilitator. Streamline Healthcare Solutions Booth SMART Management, Inc. 5949 Lovers Lane 144 Booth 66 Pavilion Avenue 666 Kalamazoo, MI 49002 Phone: 877-467-4741 Providence, RI 02905 Fax: 877-467-4742 Phone: 401-780-2300 www.streamlinehealthcare.com www.smartmgmt.com Streamline Healthcare Solutions was started in 2003 to provide SMART Software is a comprehensive paperless electronic health software solutions to behavioral healthcare organizations. The record fully certified for meaningful use. SMART Software provides principals have been developing and implementing software automated solutions to address the critical business functions of solutions for over 15 years. We know a “one size fits all” solution Insurance Billing, Admissions, Clinical & Medical Service Delivery, does not work for most organizations and that our industry has Incident Report Management and the Quality Control reports limited financial resources available to spend on technology needed to effectively manage your treatment facility. solutions.

Speak Up for KIDS (SUFK) Selfies Campaign Booth 106 TeleSage, Inc. Booth 445 Park Avenue PO Box 750 907 New York, NY 10022 Chapel Hill, NC 27703 Phone: 646-625-4268 Phone: 919-942-8849 Fax: 646-625-4348 Fax: 919-942-0036 www.childmind.org/speakup www.telesage.com

Speak Up for Kids is the Child Mind Institute’s public education TeleSage, Inc. is a software development and outcomes campaign held each May to battle the stigma and misinformation assessment company founded in 1996 by Dr. Benjamin B. that prevent kids from getting life-changing treatment. By Brodey, a psychiatrist and researcher. TeleSage is developing promoting awareness and engaging a broad coalition of partners, cutting-edge mental health research technologies to help the campaign sparks the kind of national attention that children’s researchers and clinicians improve the lives of people affected mental health deserves. by mental illness.

Booth Staff Care, Inc. 202 Teletask, Inc. Booth 5001 Statesman Drive 5150 Sunrise Blvd., Suite F-4 344 Irving, TX 75063 Fair Oaks, CA 95628 Phone: 800-685-2272 Phone: 888-484-9911 ext. 101 Fax: 866-701-2854 Fax: 916-863-2211 www.staffcare.com www.teletask.com

Staff Care is the nation’s leading locum tenens staffing firm, Teletask, Inc. has been in business since 1989 and has provided matching more than 7,500 physicians and providers each year with its systems/services to 1500 health care customers in 35 states, hospitals and other types of organizations that need temporary serving public health (city county and state), FQHCs, Mental/ support. Staff Care offers assignment choices in a variety of Behavioral Health, hospitals, private health clinics, Indian Health facility settings nationwide, from small hospitals to major teaching Centers, and HMOs nationwide. Come see our Health Messaging hospitals with the most advanced trauma facilities and equipment. System (HMS) demo that links with your EHR and sends voice, text, email and fax messages.

#NATCON14 139 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

The Joint Commission Booth

MarketPlace One Renaissance Blvd. 632 Oakbrook Terrace, IL 60181 Phone: 630-792-5866 The Echo Group Booth 607 Fax: 630-792-4866 Behavioral HE alth Behavioral 15 Washington Street www.jointcommission.org/bhc Conway, NH 03818 Joint Commission accreditation is widely recognized and respected Phone: 603-447-8600 across both the behavioral health and physical health care fields. Fax: 603-447-8680 Demonstrate your commitment to excellence with the “Gold www.echoman.com Standard” in accreditation. The Joint Commission is committed The Echo Group ensures customers are clinically to supporting providers as they work to achieve this mark of effective and financially strong by providing distinction. Learn more at www.jointcommission.org/BHC. industry leading EHR, billing software, managed care and Revenue Cycle Management solutions. Whether you The MENTOR Network choose a cloud-based implementation or a self-hosted approach, Booth 340 Echo brings you the most flexible products available and easy-to- 313 Congress Street, 5th Floor use Visual Health Record interface. Boston, MA 02210 Phone: 617-790-4800 Fax: 617-790-4848 www.thementornetwork.com

The MENTOR Network is a national network of local health and human services providers. Offering an array of community-based supports—including mental and behavioral health services, periodic supports, and residential services—our goal is to help adults and youth live life to the fullest in the communities they call home.

140 #NATCON14 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

The Meyers Group, The University of Tennessee, Booth Booth Executive Search Consultants Knoxville College of Social Work 500

831 MarketPlace 11700 Old Georgetown Road, Suite 705 109 Henson Hall N. Bethesda, MD 20852 Knoxville, TN 37996 Phone: 301-625-5600 Phone: 865-974-3176 Behavioral HE alth Behavioral Fax: 301-850-4200 Fax: 865-974-4803 www.mr-themeyersgroup.com www.csw.utk.edu

The Meyers Group - Executive Search Consultants helps clients The University of Tennessee, Knoxville College of recruit the best talent. We specialize in executive search services Social Work educates and trains for professional and staffing needs. We connect accomplished professionals practice and leadership roles in the social services with behavioral healthcare systems, community behavioral and social work profession. Offering education at all degree levels: health centers, community health centers and FQHCs, provider Baccalaureate, Masters, PhD, and DSW in Knoxville, Nashville, and organizations and healthcare management companies nationwide. Online.

Booth The Trans4m Center, the training Topaz Information Solutions, LLC 625 division of Rainbow Days, Inc. Booth 120 4747 N. 7th Street, Suite 100 8150 N. Central Expressway, Suite 1600 Phoenix, AZ 85014 Dallas, TX 75206 Phone: 602-264-6629 Phone: 214-459-1700 Fax: 602-253-7065 Fax: 214-887-0729 www.topazis.com www.trans4mcenter.org Topaz Information Solutions, LLC (TOPAZ) was founded in 2000 by Rainbow Days inspires and prepares children to live a life filled with two community behavioral health organizations in Arizona. TOPAZ hope, promise and purpose. Using its award-winning Curriculum- is an authorized nationwide reseller for NextGen Healthcare with Based Support Group Program, The Trans4m Center trains youth- a behavioral health and social service specialty. Over the past 13 serving professionals across the U.S. to give youth the skills and years, TOPAZ has created an integrated EHR solution for social support they need to make healthy choices, overcome adversity, services, behavioral and physical health all on one certified platform. and stay drug-free.

Medication Concierge Services for Behavioral Health Centers

Full-service pharmacy access Pharmacist available 24/7 Delivery of medications to a location of your choice

Translation services available PHARMBLUE CAN HELP YOUR CLIENTS TAKE MEDICATION RIGHT-ON-TIME WITH OUR MULTI-MEDICATION PACKAGING SYSTEM AND ADHERENCE MONITORING SERVICES 855-779-4720 www.pharmblue.com

#NATCON14 141 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

TREAT Unemployment Services Trust - UST Booth Booth

MarketPlace 2 Research Place, Suite 300 138 PO Box 22657 330 Rockville, MD 20850 Santa Barbara, CA 93121 Phone: 855-699-0123 Phone: 888-249-4668 www.TREATehr.com Fax: 805-566-7921 Behavioral HE alth Behavioral www.chooseust.org HInext offers TREAT, a Meaningful Use certified cloud-based Electronic Health Record (EHR) for behavioral health, designed with The Unemployment Services Trust (UST) is the choice of more nonprofits than any other program when it comes to reducing costs a client-centered focus on recovery. TREAT’s multi-disciplinary care and easing the administrative burden around unemployment. plans, integrated workflow, and user-friendly design have made it a Nonprofits can save up to 60% with UST. We provide ongoing HR leader in care coordination, and a preferred solution for community expertise, consultation and online training courses for all staff. behavioral health agencies across the nation. We are the endorsed provider for many state behavioral health associations. U² Interactive LLC Booth One Chatham Center 713 112 Washington Place, Suite 300 Pittsburgh, PA 15219 Phone: 855-877-8273 Fax: 412-803-2099 www.u2interactive.com Booth United Heartland 913 U² Interactive’s main product, Beating the Blues (BtB), is a world renowned computerized CBT 15200 W Small Rd. program and is set to revolutionize the way New Berlin, WI 53151 Americans receive treatment for depression or anxiety. BtB is Phone: 800-258-2667 scientifically proven to have complete fidelity to face-to-face CBT. United Heartland is a specialist in workers’ compensation insurance, Using BtB can allow one clinician to manage significantly more known for our high-touch service model and ability to lower the cost consumers, more efficiently, while monitoring progress. of risk for our customers. United Heartland is the marketing name

142 #NATCON14 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS for United Wisconsin Insurance Company, a member of Accident Valley Hope Technology Fund Holdings, Inc. All policies are underwritten by a licensed Booth

PO Box 510 349 MarketPlace insurer subsidiary of Accident Fund Holdings. Norton, KS 67654 Phone: 785-877-5111 Booth Utila, LLC 139 Fax: 785-874-5282 Behavioral HE alth Behavioral 2685 140th St. www.iacess.net Toronto, KS 66777 Providing software designed by chemical dependency professionals Phone: 408-886-8735 for chemical dependency and behavioral healthcare treatment www.utila.us centers. Also providing consulting, benefit verification and insurance Utila is a web and mobile environment for mental health providers claim filing services to improve the efficiency and effectiveness of and clients. Search free clinical tools, HIPAA-secure file sharing, operations. tasks and reminders. VeaMea Booth Valant 44 Burlington Mall Road, Suite G-03 840 Booth 2033 6th Avenue, Suite 500 510 Burlington, MA 01803 Seattle, WA 98121 Phone: 855-499-6366 Phone: 888-774-0532 Fax: 617-210-9770 www.valant.com www.veamea.com

Valant provides the leading Web-based EMR and e-billing suite VeaMea’s secure video conferencing and collaboration platform for mental health professionals. Our integrated software solution delivers “in person” communication, allowing people across the reduces data input and increases efficiency so providers and staff globe to work together as if they were sitting in the same room. can focus less on administrative work and more on patient care. VeaMea is the choice of companies worldwide to save time, reduce #NatCon14 attendees are invited to stop by the Valant booth to costs and improve communication. learn more about the system, enjoy a demo, and enter to win a new iPad!

Electronic Health Records Welligent had the implementation experience, process and people to make our EHR concept a reality.

Stephen C. Donowitz Vice President and Project Manager Phoenix House We Chose Welligent.

Welligent’s experienced team worked side by side with Simplifying the way people document, bill & report ‐ ‐ Phoenix House to get its EHR implementation right. Now, Phoenix House is able to manage the clinical and billing operations for hundreds of staff from the cloud using the Welligent EHR. To learn more about how Welligent can help your agency implement a new EHR or migrate from your existing system call us at 888 317 5960 or email [email protected]. ‐ ‐

#NATCON14 143 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

Vinland National Center VisionWorks Software Booth Booth

MarketPlace 3675 Ihduhapi Road 706 3801 River Ridge Dr. NE 206 Loretto, MN 55357 Cedar Rapids, IA 52402 Phone: 763-479-3555 Phone: 319-261-0382 www.vinlandcenter.org Fax: 319-261-0404 Behavioral HE alth Behavioral www.vision-works.com Vinland National Center is dedicated to full lives for people with disabilities. For more than 30 years, we have provided a whole- As a leader for integrated clinical and billing software, VisionWorks person approach that addresses the mind, body and spirit. We electronic health record provides administrative, financial and are well-known for meeting the unique needs of individuals with client data management for small and large agencies. VisionWorks cognitive impairments, including brain injuries and learning intuitive design and ease of use ensures your staff becomes disabilities. We provide drug and alcohol treatment for adults. proficient and comfortable with electronic documentation. To learn more contact Renee Cheatham at [email protected]. Vireo Booth 520 West 41st Street 110 Hibbing, MN 55746 Phone: 218-263-6512 Booth www.ircsinc.com WellCare Health Plan 208 Vireo is a complete certified comprehensive practice management 8735 Henderson Road software for behavioral health professionals in any size mental Tampa, FL 33634 health or chemical dependency practice. Cloud based or on Phone: 813-206-2625 premise, Vireo helps organizations improve revenue collection, Fax: 813-283-9343 efficiency, improve provider efficiency, organizations long-term www.WellCare.com financial and technical stability. Managed Care Organization — a full service health plan that specializes in Medicaid and Medicare products.

Don’t miss our session on Importing Open Dialogue to the U.S. Tuesday, May 6, 4:15 p.m. Check your final program for room location.

Honed over 30 years in Finland with remarkable results, Excellence is a global this early psychosis model, in which 67% of participants community foundation forgo antipsychotics without relapse at the 5-year marker, uniting today’s top is now being adapted for use in the United States in researchers with the passion of private partnership with the UMass Medical School. philanthropy to bring recovery practices to Come learn more about the developing dialogical every community. practice and organizational system-level fidelity instruments and clinical manual for this great practice. Join the movement at www.mentalhealthexcellence.org

Presenters Dr. Mary Olson, PhD and Brenda Miele Soares

144 #NATCON14 www.TheNationalCouncil.org/Conference ABOUT THE EXHIBITORS

Welligent, Inc. Z-Geoinfo Inc. Booth Booth

5205 Colley Ave. 739 22 W Padonia Road 107 MarketPlace Norfolk, VA 23508 Suite C-341 Phone: 757-213-5980 Timonium, MD 21093 Fax: 757-213-5965 Phone: 410-252-7161 Behavioral HE alth Behavioral www.welligent.com www.hermes-emr.com

Welligent provides a web-based behavioral EHR and billing system Z-Medinfo is a wholly owned subsidiary of Z-Geoinfo with its offered through a monthly subscription/service model. Welligent primary focus on Electronic Health Record Solution development gives you the software tools you need to manage programs, services and integration. Founded in spring of 2001, Z-Geoinfo Inc.’s main and payors from one integrated system. The software is fully business is enterprise-level data management and open-source configurable and includes scheduling, clinical records, treatment software/application development. Z-Geoinfo Inc.’s main clients plan libraries, forms management, ePrescribing, electronic billing include: US Army Environmental Command; US Army Corp of and more. Engineers; US Army installations nationwide; large private firms; mental health hospitals, community hospitals and service centers, Wiley and private clinics. Booth 111 River St. 317 Hoboken, NJ 07030 Phone: 201-748-6000 www.wiley.com

Visit Wiley, booth #317, to find out about licensing our Treatment, Progress Note, and Homework Planning content, browse our PracticePlanners® books, which now feature DSM-5TM updates, and get an issue of Mental Health Weekly with news on state funding and policy issues; federal legislation; and innovative practices.

Occupational Therapy helps people across the lifespan to engage in healthy practices and to participate in the things they want and need to do: living life to its fullest. Evidence shows that occupational therapy for adults with serious mental illness*:

I Improves social skills, social participation, and personal well-being.

I Assists in medication management, home and community safety, and community participation.

I Improves ability to perform activities of daily living needed for independent living.

I Decreases negative psychological symptoms, hospital admissions, and social exclusion. ®

* Gibson, R. W., D’Amico, M., Jaff e, L., & Arbesman, M. (2011). Occupational therapy interven- tions for recovery in the areas of community integration and normative life roles for adults with serious mental illness: A systematic review. American Journal of Occupational Therapy, 65, 247-256. doi: 10.5014/ajot.2011.001297 To learn more, go to www.aota.org Arbesman, M., & Logsdon, D.W. (2011). Occupational therapy interventions for employment and education for adults with serious mental illness: A systematic review. American Journal of Occupational Therapy, 65, 238-246. doi: 10.5014/ajot.2011.001289

Photo for illustration purposes only. Individuals are models.

Occupational Therapy services are now required to be off ered at Community Mental Health Centers that participate in Medicare Partial Hospitalization Programs.

#NATCON14 145 www.TheNationalCouncil.org/Conference Speaker index

Mary Ann Abate Alexander Blount H. Westley Clark George DelGrosso MPoster10 D2 TuesdayThought Leader Theater of War Deborah Adler Tyler Booth Elizabeth Cleek Paolo del Vecchio C11 MPoster1 TPoster11 E5 Daniel Alford Roger Boothroyd Hillary Clinton, Former Secretary Kathleen Delaney of State MLunch14 MLunch7 TLunch7 TuesdayPlenary 2 Steven Allen Michael Botticelli Daina Dennis Heather Cobb B8 TuesdayThought Leader A16 A14, MLunch12, B14, C21, D21 Divina Alston Martha Boyd Lynn Dierker Marty Cohen MPoster6 MPoster5 A10 Seasoned Leaders Bart Andrews Fred Brason II Sam Donaldson Pat Coleman E9 D5 C11 B9 Ralph Aquila Jeffrey Brenner Amy Dorin Anne Collier TLunch2 ATEDtalk2, Monday Thought TLunch3 Leader A13 Jackie Ardley Richard Dougherty Berta Britz Donna Coulter MLunch2 A5, TLunch3 MLunch13 TPoster12 Heidi Arthur John Draper Kimberly Brothers-Sharp Scott Cousino MLunch8 C8 HD5 D13 Laura Ashpole Kenneth Dudek Constance Y. Brown David Covington MLunch4 TLunch2 MPoster9 HD4, BTEDtalk2, E9 Kelly Ayotte Desreen Dudley Jacob Buckley-Fortin Jenny Crawford WednesdayPlenary 2 D13 TLunch4 HD4, A8, B9, C8, D9, E9, Paul M. Baker Dennis Duke MLunch11, Tlunch11 Peter Burns D17 TPoster1 Lori Criss HD4, A8, C20 Tricia Baker Joel Dvoskin TLunch6 Catherine (Catt) Burton MPoster8 HD3, A6 Raymond Crowel A7 Beth Barchet Pete Earley D9 Sean Campbell MPoster12 TuesdayThought Leader Gina Czark D4 Catherine Batsche Richard Edley C21 Jeff Capobianco MLunch7 FD3 Pamela Daisey HD2, A2, B7, E2 Chet Bell Barbara Edwards MPoster11 Darin Carver B15 B16 Suzanne Daub E20 Linda Bell Amy Eller B1, D1, E1 Bradley Casemore MLunch5 MPoster2 Larry Davidson E11 Meiram Bendat Mary Elizabeth Elliott A17 Neal Cash D12 D17 Patricia Davis D8 David Bergman Michelle Ellis TPoster2 Mady Chalk E12 TPoster16 Barbara Dawson C15 Don Berwick Jenny Englerth HD4 Henry Chung TuesdayPlenary 1 MPoster3 Chiara de Blasio A1, B10 Chris Bevolo Jonathan Evans D4 Amelia Clark MLunch12 B7 Gabrielle de la Gueronniere E1 Lyndra Bills Arthur Evans, Jr. A15 Carl Clark D1 BTEDTalk3 Kara Dean-Assael C9 Michael Blady Adam Falcone A4, C5 B13 FD3, A11

146 #NATCON14 www.TheNationalCouncil.org/Conference Speaker index

Rebecca Farley Holly Green Kelly Hutchins Andrew Kind-Rubin B17, D18, E17, TLUNCH10 WednesdayThought Leader B19 D1 Olga Felton Marlowe Greenberg Jen Hyatt Bob Kingman D20 B13 D13 C7 Michael Fidgeon Pamela Greenberg Pamela Hyde Roelof Kleppe TPoster14 C11, E17 TuesdayThought Leader MLunch2 Jessica Fillinger Al Guida Charles Ingoglia Jill Kluesner C21 B17, C16 A15, B16, C16, MondayTown Hall C13 Catherine Finley David Guth, Jr. Julie Ingoglia Irene Koch B17, C16 B2, C3 E16 B13 Marc Fishman Holly Hagle Tom Insel Amy Kohn E18 C17 MondayPlenary 1 C9 Michael Flora Kay Halverson Mark Ishaug Harold Koplewicz C10, D15, MLUNCH3 MPoster6 D3, E7 C4, TuesdayThought Leader Shelina Foderingham Henry Harbin Heather Jackson Robin Krajewski C19, D17 FD3 E13 MPoster4 Lydia Franco Alison Harte Dale Jarvis Robert Krumwied A4, C5 TLunch6 A9, B11, C9, E10, TLunch3 E1 Bob Franko Joyce Hartje Delmonte Jefferson Mark Kuppe C1 A12 D17 E9 Dennis Freeman Robert Heinssen Jerry Jenkins Colleen Labelle B2 E5 D3 MLunch14 Anne Fridh Mariel Hemingway Annie Jensen Alison Lake MPoster10 Monday Thought Leader A21 C8 Stephen Fried Gary Henschen David Johnson J. Steven Lamberti E14 MPoster7 D3 E6 Paula Fries Rebecca Hensley-Ward Clarence Jordan Thomas Lane B13 MPoster5 A5 MPoster13 Joy Fruth Robert Herman Chris Julian-Fralish Michael Lardieri D11 MLunch6 C3 A12, B13, C12, D13, E12, MLunch4, TLunch4 Kecia Fulcher Jennifer Hibbard David Kamnitzer Rich Leclerc E1 C9 MPoster9 Theater of War Mark Furlong Katherine Hirsch John Kastan Steven Leifman E7 B5 MPoster4 CTEDtalk3, D8, E8 Klea Galasso Michael Hogan Jessie Kaye Jennifer Leimaile Ho B19 TuesdayThought Leader D3 WednesdayThought Leader Laura Galbreath Michelle Holmberg Megan Kelly Dan Lessler C2 TPoster8 B19 A9 Kevin Gillespie Claire Hornberger Joan Kenerson King Bennett Leventhal TPoster3 MPoster3 HD1, HD5, B1, MLunch13, TLunch7 C4 Howard Goldman Jeffrey Howard Patrick Kennedy David Lloyd A5 C1 WednesdayPlenary 2 FD2, C20, D15 Brian Gootkin Cathy Hudgins Ron Kercheval Scott Lloyd MLunch11 TPoster4 E3 A21, D11, TLunch5 David Grabowski Patricia A. Hunt TPoster10 MPoster7

#NATCON14 147 www.TheNationalCouncil.org/Conference Speaker index

Jesse Lopez CJ McKinney Jonathan Neufeld Sarah Rahhal E13 MPoster14 A12 A7 Sarah Lord A. Thomas McLellan Gina Nikkel Suresh Rajpara A12 TuesdayThought Leader D7 D10 Ann-Marie Louison Terrence McNelis Elizabeth O’Dell Kathleen Reynolds C7 D13 E1 HD2, A7, B2 Anthony Lucas Tracy McPherson Mary Olson Jeff Richardson TPoster10 C17 D7 B15 Peter Luongo David Mee-Lee Fred Osher Lori Rivera C17 A18, MondayThought Leader B8, C7, D8, E8, TuesdayThought MPoster12 Leader Brian Mandell Roger Meyer Peter Rives Peter Palanca Seasoned Leaders D9 TPoster4 E8 Jeremy Mann Stuart Meyers Joe Robinson Dan Pallotta B7 A3 CTEDTalk2, D14 TuesdayThought Leader Rhonda Mann Steve Miccio Nancy Roget Rita Patel B14 HD4 A12 HD1 Nick Margiotta Brenda Miele Soares Tim Rommel Qaiel Peltier MLunch11 D7 C1 D4 Karen Markle Michael Mitchell Steve Ronik Amy Penkin D6 C7 C12 E5 John Markley Marcia Monroe A John Rose Bruce D. Perry B15, C3 TPoster9 C3 FD1, A19, MondayThought Leader Douglas Marlowe Juan Montanez Linda Rosenberg Lora Perry WednesdayThought Leader A10 MondayPlenary 1, MondayTown TPoster14 Hall Harry Marmorstein Mary Moran Sheila Pires Harvey Rosenthal C3 C2 E4 TuesdayThought Leader, A9, Nina Marshall Chad Morris MLunch10 Katitia Pitts E11, MLunch9, TLunch8 BSpecialEvent1, CSpecialEvent1 Laira Roth E13 Jim Martin Cynthia Morris D17 Viviana Ploper D1 BSpecialEvent1,CSpecialEvent1 Tony Rothschild C13 Kevin Martone Frederic Morton HD1 Michael Polich E16 TLunch6 Robert Rousseau B18 Samantha Matlin Ronald Morton MPoster11 Renee Popovits TPoster8 A3 Melissa Rowan MLunch4 Anne McCabe Shauna Moses E12 Honor Potvin C11 MPoster8 Susan Rushing TPoster5 Carol McDaid Cathy Murphy B9 Willa Presmanes B Film – The Anonymous People D6 Jim Saintgermain C6 William McFarlane Tim Murphy D4 Joe Pyle CTEDtalk1 C11 Richard Saitz TuesdayThought Leader Kristan McIntosh Lisa Najavits ATEDtalk1 Kyle Raffaniello MLunch8 E19 Anthony Salerno C11 Mary McKay Doris Nardelli C5, E20, BTEDtalk1, D19 Mark Ragan A4, C5, E5 TPoster9 Paul Samuels FD4, MondayThought Leader Richard McKeon Jeremy Nelson TuesdayThought Leader, A15 C8 HD2

148 #NATCON14 www.TheNationalCouncil.org/Conference Speaker index

John Santopietro Julie Speir David Truzman William Wood A1, B7 TPoster7 MLunch9 MPoster2 Kevin Scalia Andrew Sperling Scott Turton David Woodlock C12 D18, E16 HD5 TPoster11 Joe Schatz Les Sperling Roaya Tyson Beth Wrobel D1 HD5 D9 B3 Richard Schleckser Kristin Spykerman Jerry Vaccaro Stephen Wyatt B6 TPoster2 FD3, A1 TLunch1 Bill Schmelter Roy Starks Michelle Vance Jim Ylisela E15 MPoster14 D4 FD4, A14, MondayThought Leader Michael Schmidt Hank Steadman Becky Vaughn Mary Young D21 B8, E8 A16 A16 Elizabeth Schoenfeld Judith Steinberg Mohini Venkatesh Ron Zimmet TPoster7 D2 E13 C14 Ann Schreier Susan B. Stern Larry Villano Vicki Zude TLunch1 A4 HD4, E9 TPoster1 Cindy Schwartz Tanya Stevens Elizabeth Waetzig C7 MLunch10 C19 Edye Schwartz Tramaine Stevenson Patty Wagenhofer-Rucker TPoster15 MLunch15 TPoster5 Dr. Scout Becky Stoll Judy Warner D17 HD4 C4 Vanessa Seaney David Swann Laura Webb TPoster16 B18, C10, D10 TPoster13 Lloyd Sederer Kara Sweeney Robert Weisman TuesdayThought Leader MLunch2 E6 Katie Sewall Martin Vanessa Sweeney Terri White C2 TPoster6 A7 Ian Shaffer Paul Tegenfeldt Mark Wiechnik C11, MLunch10 C1 C3 Cheryl Sharp Bill TenHoor Aaron Williams FD1, B19, C18, D16 E3 HD5 David Shern Peggy Terhune Greg Williams ATEDtalk3 D9 B Film – The Anonymous People John Shinsolser Michelle Thomas Kimberly Williams B Film – The Anonymous People E7 MLunch9 Hilda Shirk Alanna Tievsky Charles Willis D1 TLunch6, E13 C13 Dale Shreve Tim Timmons Katherine Wilson D3 B4 B9, E11 Mitchell Shuwall Dan Tomasulo Steven Winn A1 WednesdayThought Leader E11 Alicia Smith Jim Triandiflou Lee Wipfli A10 A20, B12 A16 Suganya Sockalingam Robin Trush Ray Wolfe C19 E12 B2, C20

#NATCON14 149 www.TheNationalCouncil.org/Conference Thank you supporters MarketPlace Behavioral HE alth Behavioral

150 #NATCON14 www.TheNationalCouncil.org/Conference Sustainable.

Agile.

Connected. Technology solutions supporting the operation and evolution of your organization

PsychConsult Provider . PsychConsult MCO . PsychConsult Patient Portal . PsychConsult EDI Connect . PsychConsult ePrescribe askesis.com Visit booth 325

vivitrol.com/hcp

Alkermes® and VIVITROL® are registered trademarks of Alkermes, Inc. ©2014 Alkermes, Inc. All rights reserved VIV-001505 Printed in U.S.A. vivitrol.com

8.5x11_National Council Conference: Bleed – 8.75x11.25 Trim – 8.5x11 Live – 7.5x10.25