hi!DataRoam Specific Terms & Conditions

1. Definitions

“hi!DataRoam Plans” refers to the various Mobile Prepaid Data Roam Plans described in clause 2 below.

“General Terms” refers to Singapore Telecommunications Limited's Terms and Conditions of Service – General, as may be amended from time to time, and which is available for inspection at http://www1.singtel.com/terms-general.html.

“Main Account” refers to the User’s charging account from which the charges for the purchase of hi!DataRoam plans and all chargeable data, as the case may be, will be deducted from.

“Specific Terms” refers to Singapore Telecommunications Limited’s Specific Terms and Conditions of Service, as may be amended from time to time, and which is available for inspection at http://info.singtel.com/terms-Mobile.

“Singtel Mobile” refers to Singtel Mobile Singapore Pte Ltd (CRN: 201012456C).

“User” refers to a customer of Singtel Mobile who is the registered owner of a Singtel Mobile Prepaid line.

Words and expressions used in these Terms and Conditions shall have the same meaning as defined in the General Terms and/or the Specific Terms unless the context otherwise requires.

The headings or titles to the clauses in these Terms and Conditions are for reference only and shall not be referred to or relied upon in the construction of any provision of these Terms and Conditions.

2. Use of hi!DataRoam Plans

2.1 The hi!DataRoam Plan may be offered in various denominations, the details of which are as set out below or as may be determined by Singtel Mobile in its sole discretion. The cost of the hi!DataRoam Plan shall be deducted from the User’s existing Main Account:

Price Data Bundle Countries $5 100MB for 7 days Malaysia $5 100MB for 7 days Australia Malaysia Australia

During Promotion Period Only*: $10 1GB for 30 days Indonesia* Philippines* Thailand*

China Hong Kong India $20 1GB for 30 days Japan South Korea

* Promotion Period may be determined by Singtel Mobile in its sole discretion

Singapore Telecommunications Limited Company registration number: 199201624D 31 Exeter Road, Comcentre Singapore 239732 Tel: +65 6838 3388 Fax: +65 6732 8428 www.singtel.com

2.2 To use the hi!DataRoam Plan,

(a) User must have a data-enabled Singtel Mobile Prepaid SIM card and a suitable Mobile Device / Mobile Equipment for the country of travel; (b) User must purchase and activate the relevant hi!DataRoam Plan applicable for the relevant country; and

(c) User must be logged on to the Preferred Operator in the respective country as indicated in these Terms and Conditions.

2.3 The data bundle comprised in the respective hi!DataRoam Plans may be used whilst roaming in the following designated countries and with the following preferred operators.

Country Preferred Operator Handset Display Malaysia Maxis My Maxis / My 012/50 212 Indonesia TELKOMSEL / IND TELKOMSEL / TSEL China China Mobile CHINA MOBILE / CMCC China Unicom China Unicom / CHN CUGSM / CUGSM Hong Kong CSL HK CSL India / IND Airtel / INA AIRTEL Thailand AIS AIS / 520 03 / TH GSM / TH AIS / TH AIS GSM Philippines GLOBE PH / GLOBE Australia YES OPTUS TAIWAN MOBILE / TW MOBILE / TWN GSM / Taiwan Taiwan Mobile PACIFIC / TWN GSM1800 / TWN97 / ROC 97 / 466 97 / TW 97 / TCC Japan Softbank Mobile J-Phone / Vodafone JP / 44020 / SOFTBANK South Korea SK Telecom SK TELECOM / KOR SK Telecom / 450 05

2.2 Users (except hi!Tourist SIM Card Users) may purchase hi!DataRoam Plans before leaving Singapore or upon arrival in country of destination via the hi!Account Online portal at www.singtel.com/hi or by calling *100#. .

2.4 For hi!Tourist SIM Card, Users will only be able to purchase hi!DataRoam Plans with an acceptable Credit Card, eNETs Internet Banking or UnionPay through the hi!Account Online portal at www.singtel.com/hi. The local value validity period of a hi!Tourist SIM Card and its unused local value will not be extended by the purchase or activation of any hi!DataRoam Plan.

2.5 User may activate the hi!DataRoam Plan within 30 days of the initial purchase by calling *100# upon arrival in the country of destination. Any hi!DataRoam Plan that is not activated by end of 30 days will expire and the User shall have no claim whatsoever against Singtel Mobile for the expired hi!DataRoam Plan.

2.6 The hi!DataRoam Plan shall be valid for the validity period of 7 or 30 days as set out in the table above.

2.7 Accessibility to data usage when roaming is dependent on Singtel Mobile’s roaming partners’ support of applicable network technology and functionality. Performance may be impacted by transmission limitations, terrain, in- building/in-vehicle use and other capacity constraints. Singtel Mobile does not guarantee availability, speed and coverage of overseas partners’ network

3. General

3.1 The hi!DataRoam Plans once sold, is non-refundable or exchangeable for cash or any products. There will be no refund for any unused value upon card loss, damage, expiry, termination, or change in prepaid mobile number.

Singapore Telecommunications Limited Company registration number: 199201624D 31 Exeter Road, Comcentre Singapore 239732 Tel: +65 6838 3388 Fax: +65 6732 8428 www.singtel.com

3.2 User is solely responsible for the usage of the hi!DataRoam Plan in accordance with the terms of this Agreement. Singtel Mobile shall not be liable in any way to any User or any other person for any losses or damages of any kind, including but not limited to direct, indirect, incidental, consequential, special or punitive damages arising out of or in connection with the hi!DataRoam Plans and each User agrees to fully and effectively indemnify, defend and hold harmless Singtel Mobile from and against any and all rights, demands, claims, causes of action, losses, damages, costs and expenses whatsoever that the User may have, or which may arise, whether in whole or in part, and whether directly or indirectly, due to or arising out of the hi!DataRoam Plans.

3.3 The User’s access and/or use of data services in any country of destination is subject to availability of a suitable type of mobile equipment; availability of resources including, without limitation, availability of a suitable network infrastructure at the time when the service is requested or delivered; and geographic and technical capability of the Preferred Operator’s network and delivery systems at the time and location when the service is requested or delivered.

3.4 Singtel Mobile reserves the right to, at its sole and absolute discretion, vary, modify and amend any of these Terms and Conditions at any time without prior notification, or liability to any party. Please visit www.singtel.com/personal/phones-plans/mobile/prepaid/data-bundles.html#addons-hi-data-roam for the latest terms and conditions applicable. The User’s activation of the hi!DataRoam Plan will constitute acceptance of these Terms and Conditions and any amendments thereof.

3.5 In addition to these Terms and Conditions, usage of the service is further subject to the General Term, the Specific Terms and the / 4G hi!Card Terms & Conditions, available at: www.singtel.com/prepaid.

3.6 These Terms and Conditions shall be subject to and construed in accordance with the laws of Singapore and the participants hereby submit to the exclusive jurisdiction of the courts of the Republic of Singapore.

3.7 A person who is not a party to these Terms and Conditions has no right under the Contracts (Rights of Third Parties) Act of Singapore to enforce or enjoy the benefit of any provision of these Terms and Conditions.

Updated 16 November 2016

Singapore Telecommunications Limited Company registration number: 199201624D 31 Exeter Road, Comcentre Singapore 239732 Tel: +65 6838 3388 Fax: +65 6732 8428 www.singtel.com