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METRO RAILWAY KOLKATA

DISASTER MANAGEMENT MANUAL

March - 2012

ISSUED BY

The Chief Safety Officer Metro Railway, Kolkata INDEX

SL Title Page

1 System map of Metro Railway, Kolkata 1 2 Preface 2 3 Disclaimer 3 4 Chapter-I: Disaster and the requirement of Disaster Management 4 5 Chapter-II: Facilities and organization for management of 7 Disasters 6 Annexures – 2.1 to 2.13 14 7 Chapter-III: Detrainment of passengers 33 8 Chapter-IV: Fire in Stations, Tunnels and Track 44 9 Chapter-V: Flooding of Metro Tunnel 50 10 Chapter-VI: Electric Power Breakdown 53 11 Chapter-VII: Accident involving trains 56 12 Chapter-VIII: Stampede 62 13 Chapter-IX: Sabotage 65 14 Chapter-X: Failure of Ventilation System in the Tunnel 69 15 Chapter-XI: Actions and co-ordination aspects during terrorist 72 threats/attack 16 Chapter-XII: Medical Assistance to Disaster victims 75 19 Chapter-XIII: Disaster Management Drills 77 20 Important telephone numbers 80

APPENDICES

Appendix Title Page

A Salient features of Metro Railway, Kolkata 85

B List of Codes and Operating Manuals 91 92 Plans – Location of fire fighting equipments in the section C & between Dumdum to Mahanayak Uttam Kumar C1-C17 List of the fire fighting equipments in the elevated section D 93 between Netaji to Kavi Subhash 94 Plans – Location of Dispersal Arrangement at Metro E & Stations E1- E31

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SYSTEM MAP OF METRO RAILWAY, KOLKATA

DISCLAIMER

The information provided in this document is for the purpose of general guidance of Railway officials. While preparing the Disaster Management Manual all out efforts have been made to furnish authentic and correct information for general guidance to the Railway officials. However, in case of any conflict or doubt, the G&SR, Accident Manual, Codes and other Manuals issued time to time would override.

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PREFACE

The Kolkata Metro Railway System was initially started from 24 th October 1984 with a very short section from Esplanade to Bhowanipur (Netaji Bhawan). The commercial service was further extended between Dum Dum to Tollygunge (Mahanayak Uttam Kumar) in 1995, up to Garia Bazar (Kavi Nazrul) in August’09 and up to New Garia (Kavi Subhash) in October’10. The salient features of the system, in brief, are detailed in Appendix A. Works have been taken in hand for further extension of the system between Dum Dum - Baranagar – Dakhineshwar/Barrackpore, DumDum - Biman Bander (Air Port) - Barasat, Kavi Subhash - Biman Bander (Air Port) and B.B.D. Bagh - Joka.

The system of working of Metro Railway, Kolkata is slightly different than that of other Zones of Indian Railways. In the existing system of working of Metro Railway, Kolkata as many as 15 stations between Dum Dum to Mahanayak Uttam Kumar are situated inside tunnel which are more sensitive with respect to safety and security of passengers. Due to existence of 3 rd rail with 750 V DC power supply, special precautions are required during maintenance work and while initiating rescue and restoration operations in case of any accident/disaster. Keeping in view of the special features of Metro Railway, Kolkata a Disaster Management Manual was issued in April 2001 (when the commercial operation was from Dum Dum to Tollygunge) containing certain specific guidelines for tactful and efficient handling of the adverse situations which may arise due to any accident, natural calamity, stampede, fire, sabotage or any kind of terrorist activity etc. Subsequently, the commercial services have been extended up to Kavi Subhash in phases as mentioned above. There have also been certain up-gradations to the system over the years, and further knowledge and experience on handling of breakdowns and disasters has been gained because of which it was felt necessary to update the manual. It is hoped that the guidelines and information given in this updated Disaster Management Manual will be useful for the Railway officials.

The Metro Railway has issued various Codes and Manuals operative for the system. These are listed out in Appendix B. Apart from these, the relevant Codes, Rules and Procedures followed by the Indian Railways are also applicable to the Metro Railway, Kolkata.

- 3 -

DISCLAIMER

THE INFORMATION PROVIDED IN THIS DOCUMENT IS

FOR THE PURPOSE OF GENERAL GUIDANCE OF RAILWAY

OFFICIALS. ALL EFFORTS HAVE BEEN MADE TO ENSURE

THAT IT IS AUTHENTIC AND ACCURATE. HOWEVER, IN

CASE OF ANY CONFLICT OR DOUBT, THE PROVISIONS OF

GR & SR, ACCIDENT MANUAL, CODES AND OTHER

MANUALS WOULD OVERRIDE.

- 4 -

CHAPTER - I

DISASTERS AND THE REQUIREMENT OF DISASTER MANAGEMENT

1.1 DEFINITION:

A Disaster is a sudden or great calamity leading to deep distress affecting men and machinery. Many of the accidents/incidents detailed in the Metro Railway Accident Manual lead to distress but only those would come under the purview of disaster where the extent of distress affecting passengers is acute.

1.2 DISASTER AND ACCIDENT:

There is a difference between a Disaster and an Accident. All Disasters are not Accidents, neither are all Accidents, Disasters. Whereas Accidents are occurrences where safety has been affected, Disasters are those situations which cause acute distress to passengers.

1.3 NECESSITY OF DISASTER MANAGEMENT:

When a Disaster occurs within Metro Railway premises, usually two or more disciplines (viz. Traffic, Engineering, Electrical, Signal & Telecommunication etc.) are involved for the management of the situation. The Metro Railway’s Accident Manual specifies the broad details of the action to be taken by various officials after an accident has taken place in Metro Railway premises. However, it is necessary that for disasters the action to be taken be so codified that the management of the disaster is initiated without any delay and the situation is tackled in the most appropriate and efficient manner so that distress is relieved expeditiously.

The Disaster Management is up to the point of relief of distress of the passengers. This does not generally include the management of restoration of normalcy.

1.4 TYPE OF DISASTERS IN METRO RAILWAY:

The Manual deals with the management of disasters after the occurrence of the following types of accidents in the Metro Railway System (as per broad classification given in the Metro Railway Accident Manual).

1.4.1 Consequential Train Accidents:

(a) Collisions:

(i) Class A1: Collision involving a train carrying passengers, resulting in loss of human life and/or grievous hurt and/or damage to property to the value of Rs.2 Crore or over and/or interruption to any important through line of communication for at least 24 hours.

(ii) Class A3: Collision involving a train carrying passengers, not falling under A1 above but requiring detrainment of passengers .

(b) Derailments:

(i) Class D1: Derailment of a train carrying passengers resulting in loss of human life and/or grievous hurt and/or damage to property to the value of Rs.2 Crore or above and/or interruption to any important through line of communication for at least 24 hours.

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(ii) Class D2: Derailment of a train not carrying passengers resulting in loss of human life and/or grievous hurt and/or damage to property to the value of Rupees 2 Crore or above and/or interruption to any important through line of communication for at least 24 hours.

(iii) Class D3: Derailment of a train carrying passengers, not falling under D1 above but requiring detrainment of passengers .

(i) Class B1: Fire or Explosion in a train carrying passengers.

1.4.2 Equipment Failure:

(a) Engine & Rolling Stock:

(i) Class J1: Total failure of motive power hauling a train carrying passengers which requires detrainment of passengers .

(ii) Class J3: Parting of a train carrying passengers between stations or while running through a station. Or Parting of a train carrying passengers while starting from or stopping at a station.

(iii) Class J5: Failure of a rolling stock on running trains, such as failure of tyres, wheels, axles or braking apparatus etc. which requires detrainment of passengers .

(b) P-Way: Only cases requiring detrainment of passengers covered under the following categories.

(i) Class K3: Fracture of a rail.

(ii) Class K5 Failure of Railway tunnel, bridge, and viaduct.

(i) Class L1: Damage to/ or failure of 3 rd rail equipment, sub-stations or any part of the Power Distribution System in an electrified section which is likely to dislocate traffic.

1.4.3 Miscellaneous:

(i) Class N1: Attempted wrecking of or sabotage to a train carrying passengers requiring detrainment of passengers .

(ii) Class E1: Train carrying passengers running over or against any obstruction not classified under Categories C (Level Crossing) but requiring detrainment of passengers .

1.4.4 Breach of Block Rules:

(i) Class F1 : Averted Collision between trains, one or both of which is/are carrying passengers, if the situation requires detrainment of passengers .

(ii) Class F2: Averted Collision between a train carrying passengers and an obstruction, if the situation requires detrainment of passengers .

- 6 - 1.4.5 Incidents:

(a) Fires:

(i) Class Q4: Fire or Explosion within Railway premises but not involving trains. Only those incidents of this class will be considered as disasters which affect train running or safety of passengers/intending passengers.

(ii) Class Q5: Fire or Explosion resulting in damage to Railway, bridge and viaducts etc. including tunnel . Only those incidents of this class will be considered as disasters which affect train running or safety of passengers/intending passengers.

(b) Interruption to Through Communication:

(i) Class R3: Flood, breaches, landslides etc. resulting in interruption of an important through line of communication for at least 24 hours.

(ii) Class R4: Other cases of flood, breaches, landslides etc. resulting in interruption to traffic.

1.4.6 Disasters:

Paras 1.4.1 to 1.4.5 classify disasters in reference to Metro Railway’s classification of accidents (as detailed in the Accident Manual). However, the main types of disasters can be grouped under the following heads:

HEAD CLASSIFICATION

(i) Fire B1, Q4, Q5

(ii) Flooding R3, R4

(iii) Electric power breakdown L1

(iv) Failure of ventilation Not classified as accidents, in the Accident Manual. However, these can cause acute (v) Stampede distress to passengers and come under the purview of disasters.

(vi) Accidents involving trains A1, A3, D1, D2, D3, F1, F2

(vii) Sabotage N1

(viii) Stalling of trains due to J1, J3, J5, K3, K5 equipment failure

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CHAPTER – II

FACILITIES & ORGANIZATION FOR MANAGEMENT OF DISASTERS

2.1 Facilities :

Facilities available with Metro Railway for management of disasters are as under.

2.1.1 Fire Fighting Facilities:

(i) Mobile fire station (ii) Static fire station (iii) Water pipe line along P-way track, with fire hydrants (iv) Water Tanks for supplying water to fire hydrants (v) Fire extinguishers, Fire Alarms and AFX machines (Automatic Fire Extinguishers) (vi) Hose pipes and Breathing Apparatus units at stations. (vii) Fire buckets. (viii) Fire resisting clothing.

The details are furnished in the following Annexures to this chapter:-

Annexure 2.1 : Details of Mobile and static Fire Stations

Annexure 2.2 : Details of Water pipe line & Fire hydrants

Annexure 2.3 : Details of Water Tanks for Fire Fighting

Annexure 2.4 : Details of Fire Alarms, AFX machine & Fire Extinguishers. (Details regarding location of fire fighting equipments in the section between Dumdum to Mahanayak Uttam Kumar are given in Appendix C and the list of the fire fighting equipments in the elevated section between Netaji to Kavi Subhash is given in Appendix D .)

Annexure 2.5 : Availability of Hose pipes & Breathing Apparatus at stations.

2.1.2 Medical Facilities :

(i) The Medical Wing of Metro Railway is under the technical control of CMD/ER and is under the administration of MS, Metro Railway.

(ii) For Indoor medical facilities, 30 Nos. of beds are available including Operation Theatre and other sophisticated diagnostic machines. In case of critical illness, patients are being referred to B.R. Singh Hospital, Sealdah where there is a Metro Ward.

(iii) For day-to-day medical activities, the following are available: • Polyclinic type of OPD • OPD is working from 09.00 hrs to 16.30 hrs from Monday to Fridays and from 09.00 hrs to 13.00 hrs on Saturdays. • In the Policlinic type of OPD, General patients, critical patients, surgical patients, ENT patients etc are being regularly checked and followed up.

- 8 - (iv) Availability of doctors is as follows:

Day Forenoon Afternoon Monday MS, Sr. DMO MS, Sr. DMO Tuesday MS, Sr. DMO MS, Sr. DMO Wednesday MS, Sr.DMO MS, Sr. DMO Thursday MS, Sr. DMO MS, Sr. DMO Friday MS, Sr. DMO MS, Sr. DMO Saturday MS, Sr. DMO ----

(v) This Hospital provides expert service through honorary/part time consultants in the following fields:

Eye Two days a week in the afternoon on Tuesday and Friday ENT Two days a week in the afternoon on Monday and Friday Surgery Three days a week in the morning on Monday, Wednesday and Friday Pediatric Three days a week in the afternoon on Monday, forenoon on Thursday and Saturday. Dental Two days a week in the afternoon on Tuesday and Thursday. Gynecology Two days a week.

(vi) Indoor Emergency service :

Doctor with requisite para-medical staff is available 24 hours a day on all the days of the week in order to combat any emergency situation in the Hospital or OPD after the schedule hours.

(vii) Indoor service :

Presently 30 bedded indoor service is available in the Tollygunge hospital with specialist doctors in the field of general medicines, general surgery, radiology, gastroenterology, ENT, Eye etc.

(viii) First Aid Post at Noapara :

One Sr. DMO, one Pharmacist, one Dresser and one Attendant are available in the First Aid Post at Noapara.

The First Aid Post at Noapara is functioning 6 days a week from 10.00 hrs to 17.00 hrs on Monday to Friday and on Saturday from 10.00 hrs to 13.00 hrs.

(ix) Ambulance Service :

One ambulance is available round the clock at Tollygunge hospital and one at Noapara on outsourced basis.

(x) Physiotherapy unit :

Recently, upgraded physiotherapy unit is being operated at Tapan Sinha Memorial Metro Railway, Hospital from Monday to Friday from 10.00 hrs to 16.30 hrs and on Saturday from 10.00 hrs to 13.00 hrs.

- 9 - (xi) Lockup Dispensary at Belgachhia :

One Sr. DMO along with one pharmacist and one attendant visits Belgachhia Lock Up Dispensary on Tuesday and Thursday from 15.00 hrs to 17.00 hrs.

(xii) Staff on roll at the Tollygunge Hospital :

Medical staff OR Medical staff OR Sister-in-charge 1 Staff Nurse 4 Nurse on contract 4 Radiographer 2 Pharmacist 4 Lab Superintendent 2 Motor Driver 3 ECG Tech (Contractual) 1 Hospital Attendant 13 Optometrist (Contractual) 1 Physiotherapist (Contractual) 2 Safaiwala 2

2.1.3 Communication Facilities :

(i) As it is extremely difficult for a Station Master to keep watch on the various activities spread over the entire station area under his control, a number of facilities have been provided to him to enable him to discharge his duties effectively.

(ii) The following facilities have been provided with each Station Master in the Kolkata Metro system:-

(a) Control Telephone: To enable the SM to contact the Central Control quickly and effectively, he has only to lift up the handset of the control telephone and declare his identity. On getting response from the Traffic Controller, he can transmit his message directly; similarly, the Traffic Controller can call him by a selective calling system in which a particular Station Master is contacted by giving him a ring in the control telephone by choosing his station code. This telephone cannot be used for contacting any other person.

(b) Railway Exchange Telephone: A Railway Exchange Telephone is provided with a 5 digit number through which he can contact any subscriber of the Railway Telephone network spread over the entire Metro Railway system.

(c) P & T Telephone: A P&T Telephone (8 digit) has been provided to enable the SM to contact any non- Railway organization/person like fire brigade, ambulance, police, local doctor etc. This may also be used to contact Railway persons having P&T telephones and Mobile phone.

(d) Public address system: Through this system he can make any announcement to the traveling public about any emergent situation or abnormal running of trains. The central controller can also announce simultaneously at all stations in case of emergency.

(e) CCTV Monitor: A close circuit television surveillance system has been installed in every station. A number of cameras have been installed in strategic locations and their views captured by the cameras are sequentially shown in a monitor kept with the station Master. Every camera has got an identity number, through which the station Master can identify and effectively keep watch on operationally important areas of the station and can initiate emergent action in case of any need. The same can be seen by the central controller.

- 10 - (f) AFC Control Equipment: A computerized control has been provided with the SM to enable him, among other functions, to control the operation of the RFID gates. Through this control, he may make gates inoperative or in case of emergency he may make all the gates free to enable faster movements of passengers through them. In case of emergency, needing quick evacuation of passengers from the station, he should set all the RFID gates free and the swing gates, which are kept normally locked, should also be opened for easy passage.

(g) Power Change-over Switch: In case of power supply failure in SM’s service area the SM may operate this switch (which is a two position switch) through the use of which he may restore the power supply to all the equipments under his control by changing over to the alternate supply source.

(iii) In addition to the above seven facilities, which are provided, at all the Metro stations, the following additional facilities exist in panel room of Block stations, which are presently 15 in number:- ‹ Control Telephone ‹ Railway telephone ‹ Block telephone through which the adjacent block stations on both sides can be contacted.

(iv) The following facilities are provided to various key persons for management:-

Contacting Official to be contacted Official Traffic SM ASM/ TLC Drivers TPC Controller PANNEL Traffic - Control Phone Control Phone Orally, as they - Rly. Phone Controller sit side by side Rly. Phone Rly. Phone P&T Phone

P&T Phone Orally

Mobile Phone SM Control - Rly Phone Rly Phone - Rly Phone Phone

Rly. Phone

P&T Phone ASM/ Control Rly Phone - Rly Phone Orally at Rly Phone Panel Phone station

Rly. Phone TLC Orally Rly Phone Rly Phone - Radio Rly Phone Phone Orally Drivers - - Only at Block Radio Phone - Emergency Stn. Orally phone Emergency Phone

Mobile phone TPC Rly. Phone Rly. Phone Rly. Phone Rly. Phone - -

P&T Phone P&T Phone P&T Phone

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(v) In addition, the Driving and Conducting Motorman of a train May communicate with each other through an inter communication telephone. In case of its failure, they may establish contact with each other through the Radio Telephone with the help of the TLC. They have also been provided with Mobile phones.

(vi) BYTE communication telephones are provided with Traffic Controller, TPC and TLC for intercommunication among themselves as also with any subscriber provided with BYTE telephone unit.

2.1.4 Facilities available with Electrical Department :

(i) Battery Operated Locos : Three battery operated locos are available for dealing with disasters; two are at Noapara and one is at KMUK Car Depot. These locos can take relief trains to disaster sites inside tunnel and can be used for pulling out coaches of disabled train from inside the Metro System when 3 rd rail power is not available.

(ii) ART & Re-railing Equipment: Accident relief train is available at two places, viz. at KMUK and Noapara Car Sheds. Re-railing equipments are also available at these two places. These equipments can be taken by Accident Relief Train to the site of disaster, as required.

(iii) Pumps for de-watering tunnel accumulations:-

(a) Normally 3 numbers of pumps are provided at mid-section sumps and these pumps are provided with "Liquid Level Controller" for operation. One/two or all the three pumps operate through liquid level controller for pumping out water from the tunnel depending upon the situation i.e. ingress and accumulation of water. These pumping installations are provided with duplicate power supply to ensure reliability.

(b) Spare high capacity pumps are available with Metro Railway as standby; to be installed and used as and when required.

2.1.5 Dispersal Facilities:

(i) In cases of disasters, the main object is to disperse the affected persons, as early as possible, from the affected site of occurrence. This calls for proper dispersal facilities at stations so that a person can reach the surface with the least possible loss of time. Although mid-point shafts in between stations have staircases leading to the surface, these are very narrow and are unusable for negotiation by passengers. Moreover, the exit doors from the midpoint shaft buildings, on to the surface, are locked and the keys of the doors may not be readily available at times of disasters. Under the circumstances, the endeavor of the guiding Railway staff should always be to disperse the disaster affected persons through the nearest station.

(ii) The dispersal arrangements as available at present, at platform levels and mezzanine levels, and on to the public roads on the surface are indicated in the plans formulated by Metro Railway, Kolkata (see Appendix E ).

- 12 - 2.1.6 Facilities available in trains:

For assistance to running staff and helping passengers, the following facilities are provided in trains.

(a) With Motorman : (i) First Aid Box (ii) Fire extinguishers (iii) Emergency door key (for detrainment of passengers through front door) (iv) Door key (for locking of defective door) (v) Torch light (with dry cells) (vi) Motorman’s tool kit (vii) Door operating facility from either end (viii) Passenger Alarm with audio-visual indication (ix) Shorting cable for earthing of Third Rail

(b) Other facilities : (i) Train Radio communication (ii) Emergency Telephone with cable (iii) Train PA system (iv) Equipment for recorded announcement (v) Bell code communication facility for communication between motormen.

2.1.7 Facilities available with organizations other than Metro Railway :

(a) It is often necessary to contact organizations other than Metro Railway for tackling disasters. The contact nos. of such organizations should be available with all station Masters and the Traffic Control and Traction Power Control and with all the members of the Disaster Management Team.

(b) The various organizations are:

(i) State Govt.: Medical - Nearest Govt. Medical Hospital Fire - Nearest Fire Station Govt. Dept. - The Chief Secretary and the Transport Secy. of the State Police - WB State Police HQ, Kolkata

(ii) CESC

(iii) Kolkata Municipal Corporation - Sewage Department, Water Supply Department, Roadways Department (iv) Private Medical Hospitals

(v) CTC - Calcutta Tramways Corporation

(vi) Eastern Railway

(vii) South Eastern Railway

(viii) Army Authorities

(ix) Doordarshan / Radio/ Press

- 13 - 2.2 Organization:

The various organizations in Metro Railway for Management of Disasters are as below:-

2.2.1 There is a standing Disaster Management Team having the following officers:-

(i) Chairman & Coordinator - Dy. COM (Safety) (ii) Member - Dy. CSTE (M) (iii) Member - Dy. CEE (RS) (iv) Member - Sr. DEN (v) Member - Sr. DMO/Admn.

As soon as a disaster takes place it should be the duty of the Traffic Controller to inform the Chairman and the Members regarding the situation so that the Team can start functioning in the management of the crisis.

2.2.2 The lines of command of the major departments involved in tackling a disaster are detailed in the following Annexures to this chapter:-

(i) Annexure 2.7 - Traffic. (ii) Annexure 2.8 - Electrical. (iii) Annexure 2.9 - Signal & Telecommunication. (iv) Annexure 2.10 - Civil. (v) Annexure 2.11 - Fire & Security personnel. (vi) Annexure 2.12 - Medical. (vii) Annexure 2.13 - Public Relations.

- 14 -

Annexure – 2.1

MOBILE & STATIC FIRE STATIONS

1.0 Mahanayak Uttam Kumar Mobile Fire Station:

This is situated at a distance of 1/4 km from Mahanayak Uttam Kumar Station towards Rabindra Sarobar Station. The sanctioned staff strength of this fire station is 29 under ATO/Metro Railway. Two nos. MV Driver are working on deputation from Electrical Department.

(i) One Fire Jeep (ii) One Portable Pump (iii) One Water Tender Fire Engine (iv) Two Nos. portable Generators with lights.

1.1 The capacity of the Water Tank is 600 gallons, and the equipments available with the Fire Engine are as under:-

S/No Appliances & Equipments Quantity 1. Fire Engine No.WB-03-2270(with key fitted) with complete fittings 01 No. 2. Fire Jeep Engine No. WB-20-5288 01 No. 3. Aluminum Extension ladder 10.5m w 01 No. 4. Suction Hose for Water Tender with Keep 08 Nos. 5. 3-Way Suction Collecting Head 01 No. 6. Suction Wrench for Water Tender 02 Nos. 7. Suction Strainer for Water Tender 01 No. 8. Bucket strainer for Water Tender 01 No. 9. Dividing Breeching 01 No. 10. Collecting Breeching 01 No. 11. Hydrant Stand Pipe Two Ways 01 No. 12. Double Female Coupling 02 Nos. 13. Hydrant Suction Hose fitted with both sides female coupling 02 Nos. 14. Fog Nozzle with Extension Applicator 01 No. 15. Revolving Branch Pipe 01 No. 16. Branch Pipe Universal Diffuser 01 No. 17. Branch Pipe 04 Nos. 18. Suction Adapter 02 Nos. 19. Double Female Adapter 02 Nos. 20. Double Male Adapter. 02 Nos. 21. Nozzle Spanner 02 Nos. 22. Torch Light 5 Cells 01 No. 23. Foam -making Branch Pipe with FB4 complete 01 No. 24. Flame Prefer Lamp 01 No. 25. Lowering Line with running hose 01 No. 26. Long Line Manila 01 No. 27. First Aid Box 01 No. 28. Axe - Large 01 No. 29. Rubber Gloves 03 Nos. 30. Spade KEN 01 No. 31. Pick Axe 01 No. 32. Crow Bar 01 No. 33. Sledge Hammer 01 No. 34. Carpenter saw 60cm long handle 01 No. 35. Door Breaker 01 No. 36. Delivery Hose Pipe with fittings Male and Female Couplings 23 Nos.

- 15 - 37. Asbestos suit 05 Nos. 38. Fire Helmet 06 Nos. 39. Fireman Axe (insulated) 02 Nos. 40. Sly Wrench 01 No. 41. Breathing Apparatus Set 01 No. 42. Ceiling Hook 01 No. 43. Canvas Bucket 10 Nos. 44. T/W Bench 02 Nos.

45. CO 2 fire Extinguisher 4.5k capacity 05 Nos. 46. Hydrant Adapter Aluminium 01 No. 47. Pump Medium 01 Nos. 48. Fire Bell 01 No.

2.0 Noapara Mobile Fire Station: This is situated in Noapara Car Shed which is about 3 km from Dum Dum Station. The present staff strength of this Fire station is 14 under ATO/Metro Railway. It is having one Water Tender Fire Engine. The capacity of the Water Tank is 400 gallons and the Equipments available with the Fire engine are as below:-

S/No Appliances and Equipments Quaintly 1. Fire Engine No.WB-19-1930 B- Type capacity 1800 Lt. (DCM) 01 No. 2. Suction Hose Rubber 100x 2.5m 01 Nos. 3. Suction Adapter 63 mm 01 No. 4. Suction Wrench 100 mm 02 Nos. 5. Suction Strainer 100 mm 01 No. 6. Besket Strainer Cylinder I00 mm 01 No. 7. Aluminum Extension Ladder 7.5 m 01 No. 8. Fire Hooks 01 No. 9. Fire Beater 01 No. 10. Firemen Axe 01 Nos. 11. Hydrant Stand Pipe 2 Ways 01 No. 12. Torch Light 5 Cells 01 No. 13. Aluminum Short Branch Pipe 04 Nos. 14. Fog Nozzle 01 No. 15. Rubber Line Delivery Hose pipe 15 Nos. 16. Fire Buckets 01 No. 17. Collecting Head (3 Ways) 01 No. 18. Dividing Breaching 01 No. 19. Collecting Breaching 01 No. 20. V-Guard Helmet 05 Nos. 21. Rubber Gloves 01 No.

22. CO 2 Fire Extinguisher (4.5 kg) capacity 04 Nos. 24. DCP Fire Extinguisher (5 kg) Capacity 05 Nos. 25. First Aid Box 01 No. 26. Breathing Apparatus Set 01 No.

3.0 Metro Bhawan Static Fire Unit:

This is situated in the ground floor of Metro Bhawan. It covers the safety of Metro Bhawan as well as the stations near it. It has one Advanced Fire Technology (AFT) and 04 different types of Fire Extinguishers.

One staff in Morning shift and one staff in Evening shift are deputed from KMUK Fire Station and attached to Central Control.

- 16 -

Annexure 2.2

WATER PIPE LINE & FIRE HYDRANTS

Each commercially opened Permanent Way track of the Metro Railway System between Mahanayak Uttam Kumar & Dum Dum Junction is provided with a water pipe line running parallel to it with hydrants at intervals of about 100 m for fire fighting. For double line tracks, the hydrant is located in a staggered manner so that the distance from one hydrant to another is about 50 m. These fire hydrants are maintained by the Engineering Department. The water pipe lines are connected to overhead Tanks and availability of water in the tanks & the pipe system at all times is required to be ensured.

The particulars of fire hydrants from Mahanayak Uttam Kumar Car Shed to Noapara Car Shed (including Metro Bhawan) are as under:-

S/No Location No. of Fire Hydrants

1. Mahanayak Uttam Kumar Carshed 04 2. Mahanayak Uttam Kumar Station 07 3. Mahanayak Uttam Kumar Rabindra Sarobar Tunnel 20 4. Rabindra Sarobar Station 05 5. Rabindra Sarobar to Kalighat Tunnel 24 6. Kalighat Station 04 7. Kallighat to Jatindas Park Tunnel 13 8. Jatindas Park Station 02 9. Jatindas Park to Netaji Bhavan Tunnel 13 10. Netai Bhavan Station 07 11. Netaji Bhavan to Rabindra Sadan Tunnel 13 12. Rabindra Sadan Station 05 13. Rabindra Sadan to Maidan Tunnel 15 14. Maidan Station 04 15. Maidan to Park Street Tunnel 08 16. Park Street Station 08 17. Park Street to Esplanade Tunnel 12 18. Esplanade Station 04 19. Esplanade to Chandni Chawk Tunnel 13 20. Chandni Chawk Station 10 21. Chandni Chawk to Central Tunnel 08 22. Central Station 16 23. Central to Mahatma Gandhi Road Tunnel 15 24. Mahatma Gandhi Road Station 08 25. Mahatma Gandhi Road to Girish park Tunnel 18 26. Girish park Station 04 27. Girish park to Sovabazar Tunnel 14 28. Sovabazar Station 04 29. Sovabazar to Shyambazar Tunnel 15 30. Shyambazar Station 08 31. Shyambazar to Belgachia Tunnel 23 32. Belgachia Station 10 33. Belgachia to Dum Dum – Tunnel/Elevated portion 48 34. Dum Dum Station 06 35. Dum Dum underpass 22 36. Noapara Car shed 75 37. Metro Bhawan 22 Total 507

- 17 -

Annexure 2.3

WATER TANKS FOR FIRE FIGHTING

Water tanks are provided at each station for ensuring that the water pipe lines feeding the fire hydrants are always full of water.

The number of water tanks and the capacity of each are as indicated below:-

S/No Location No of Water Tank Capacity 1 KKVS Station ------2 KSKD Station 04 No. 500 Ltr. Each. 3 KKNZ Station 04 No. 500 Ltr. Each. 4 KGTN Station 04 No. 500 Ltr. Each. 5 KMSN Station 03 No. 2000 Ltr. Each. 6 KNTJ Station 09 No. 500 Ltr. Each. 7 KMUK Station 01 No. 1.30 lakh ltr 8 KRSB Station 01 No 2.10 lakh ltr 9 KKHG Station 01 No. 1.25 lakh ltr 10 KJPK Station 01 No. 1.30 lakh ltr 11 KNBN Station 01 No. 1.30 lakh ltr 12 KRSD Station 01 No. 1.30 lakh ltr 13 KMDI Station ------14 KPSK Station 01 No. 1.30 lakh ltr 15 KESP Station 01 No. 1.30 lakh ltr 16 KCWC Station 01 No. 2.00 lakh ltr 17 KCEN Station 01 No. 1.99 lakh ltr 18 KMHR Station 01 No. 2.00 lakh ltr 19 KGPK Station 01 No. 2.13 lakh ltr 20 KSHO Station 01 No. 1.90 lakh ltr 21 KSHY Station 02 No. 2.04 lakh ltr 2.65 lakh ltr 22 KBEL Station 01 No. 2.70 lakh ltr 23 KDMI Station 01 No. 1.36 lakh ltr 24 KNOA Car Shed 02 No. 4.5 Lakh Ltr each 25 KBEL Qtrs. Complex 01 No. 0.65 Lakh Ltr

- 18 -

Annexure 2.4

FIRE EXTINGUSHERS, FIRE ALARMS AND AUTOMATIC FIRE EXTINGUISHERS (AFX)

1.0 All fire extinguishers of Metro Railway are maintained by the Fire Service Wing of the Metro Railway. The locations of the fire extinguishers are given below:-

Summary of Fire Extinguishers in Metro Railway, Kolkata S/No Location Nos. Page Reference 1. METRO RAILWAY STATIONS 334 Page-19 2. METRO RAILWAY ELECTRIC SUB -STATIONS 372 Page-19 3. METRO RAILWAY AV COMPLEXES 152 Page-20 4. METRO RAILWAY RAKES 115 Page-21 5. METRO RAILWAY STATION PREMISES AND 269 Page-22 METRO RAILWAY FIRE STATIONS TOTAL 1242

Fire extinguishers are of DCP (Dry Chemical Powder) type, CO 2 type, water type, light water type, etc.

2.0 All Fire Alarm and AFX (Automatic Fire Extinguishing System) are maintained by outside agencies under Annual Maintenance Contracts.

(i) The locations of the Fire Alarm Systems in Metro Railway are as below:-

Sl. No. Location No. of Systems 1. KMUK/TSS/Car Shed 01 2. KMUK/TSS 01 3. KRSB/TSS 01 4. KKHG/ASS 01 5. KJPK/ASS 01 6. KNBN/ASS 02 7. KRSD/RSS 01 8. KDMI/ASS 02 9. KPSK/TSS 01 10. KESP/ASS 02 11. KCWC/Sub-station (ASS) 01 12. KCEN/Sub-station 01 13. KMHR/ASS 02 14. KGPK/Sub—station 01 15. KSHO/Sub-station (ASS) 02 16. KSHY/Sub-station 01 17. KBEL/TSS 01 18. KDMI/TSS 01 19. Noapara Sub-station 04

(ii) The locations of the AFX machines are as below:-

Sl. Location No. of Machines No. 1. Mahanayak Uttam Kumar Telephones Exchange 01 2. KRSB/Sub-station 04 3. KJPK/Sub-station 04

- 19 - 4. KRSD/Sub-station O9 5. KPKS/Sub-station 05 6. Chitpur Sub-stati0n O3 7. Chitpur AV Complex 05 8. KBEL/Sub-station O4 9. KDMI/Sub-station 04 10. KDMI/Telephone Exchange 01 11. MB/Telephone Exchange 01

(iii) Signal equipment and Power rooms at all the stations have been provided with automatic fire and smoke detection alarm system.

FIRE EXTINGUISHERS IN METR0 RAILWAY STATIONS Sl. Location (Station) Nos. of Fire Extinguishers Nos. of AFX No. 1 KKVS 16 1 2 KSKD 16 1 3 KKNZ 18 1 4 KGTN 19 1 5 KMSN 19 1 6 KNTJ 19 1 7 KMUK 11 8 KRSB 11 9 KKHG 14 10 KJPK 14 11 KNBN 12 12 KRSD 12 13 KMDI 12 14 KPSK 12 15 KESP 16 16 KCWC 11 17 KCEN 16 15 KMHR 13 19 KGPK 14 20 KSHO 14 21 KSHY 12 22 KBEL 13 23 KDMI 20 Total 334 6

FIRE EXTINGUISHERS IN METRO ELECTRIC SUB-STATIONS Sl. Location of Electric Sub-station Nos. of Fire Extinguishers No. 1. KKVS Sub-Station (TSS) 12 2. KSKD Sub-Station (RSS) 12 3. KKNZ Sub-Station (ASS) 10 4. KGTN Sub-Station (TSS) 08 5. KMSN Sub-Station (TSS) 22 6. KNTJ Sub-Station (TSS) 14 7. KMUK/Sub-station in Station (ASS) 06

- 20 - 8. KMUK/Sub-station Carshed (ASS) 04 9. KRSB/Sub-station (TSS) 04 10. KKHG/ Sub-station (ASS) 02 11. KJPK/ Sub-station (RSS) 14 12. KNBN/ Sub-station (ASS) 05 13. KRSD/ Sub-station (RSS) 16 14. KMDI/ Sub-station (ASS) 07 15. KPSK/ Sub-station (ASS) 09 16. Metro Bhavan/Sub-stn.(ASS) 06 17. KESP/ Sub-station (ASS) 10 18. KCWC/ Sub-station (ASS) 06 19. KCEN/ Sub-station (RSS) 23 20. KMHR/ Sub-station (ASS) 10 21. KGPK/ Sub-station (TSS) 26 22. KSHO/ Sub-station (ASS) 07 23. KSHY/ Sub-station (RSS) 33 24. Chitpur/ Sub-station (ASS) 02 25 KBEL/ Sub-station (RSS) 28 26 KBEL/Quarter Complex/Sub-station (ASS) 04 27 KDMI/Quarter Complex/Sub-station (RSS) 14 28 Noapara/Sub-station (RSS) 39 29 Noapara/Sub-station (ASS) No-1 07 30 Noapara/Sub-station (ASS) No-2 05 31 Noapara/Sub-station (ASS) No-2 07 TOTAL 372

FIRE EXTINGUISHERS IN METRO AV COMPLEXES Sl. No. Location of AV Complex Nos. of Fire Extinguishers 1 KMUK / AV Complex 08 2 KRSB / AV Complex 07 3 KKHG / AV Complex 12 4 KJPK / AV Complex 09 5 KNBN / AV Complex 12 6 KRSD / AV Complex 08 7 KMDI / AV Complex 08 8 KPSK / AV Complex 05 9 KESP / AV Complex 13 10 KCWC / AV Complex 10 11 KCEN / AV Complex 03 12 KMHR / AV Complex 06 13 KGPK / AV Complex 11 14 KSHO / AV Complex 06 15 KSHY / AV Complex 11 16 KBEL / AV Complex 10 16 Chitpur CS-4 AV Complex 07 17 KDMI/Switch Room & AV. Complex 06 Total 152

- 21 -

FIRE EXTINGUISHERS INSTALLED IN METRO RAKES/LOCOS/VANS SL.No. Rake No. Location Coach No. Nos. of Fire Type of Fire Extinguishers Extinguishers

1 8N 14/01 KDMI End 2014 02 Nos. CO 2 8N 01/14 KKVS End 2001 02 Nos. CO 2

2 8N 13/17 KDMI End 2017 02 Nos. CO 2

8N 17/13 KKVS End 2013 02 Nos. CO 2

3 8N 10/11 KDMI End 2010 02 No CO 2

8N 11/10 KKVS End 2011 02 No CO 2

4 8N 07/17 KDMI End 1007 02 Nos. 1 DCP & 1 CO 2

8N 17/07 KKVS End 1017 02 Nos. CO 2

5 8N 09/16 KDMI End 2009 02 Nos. CO 2

8N 16/09 KKVS End 2016 02 Nos. CO 2

6 8N 01/08 KDMI End 1001 02 Nos. CO 2

8N 08/01 KKVS End 1008 02 Nos. CO 2

7 8N 03/04 KDMI End 2003 02 Nos. 1 DCP & 1 CO 2

8N 04/03 KKVS End 2004 02 Nos. 1 DCP & 1 CO 2

8 8N 08/06 KDMI End 1008 02 Nos. CO 2

8N 06/08 KKVS End 1006 02 Nos. CO 2

9 8N 05/15 KDMI End 2005 02 Nos. CO 2 8N 15/05 KKVS End 2015 02 Nos. CO 2

10 8N 12/02 KDMI End 2012 02 Nos. CO 2

8N 02/12 KKVS End 2002 02 Nos. CO 2

11 B1 14/16 KDMI End 1014 02 Nos. CO 2

B1 16/14 KKVS End 1016 02 Nos. CO 2

12 B8 12/09 KDMI End 1012 02 Nos. 1 DCP & 1 CO 2

B8 09/12 KKVS End 1009 02 Nos. CO 2

13 8N 07/18 KDMI End 2007 02 Nos. CO 2

8N 18/07 KKVS End 2018 02 Nos. CO 2

14 B2 13/15 KDMI End 1013 02 Nos. CO 2

B2 15/13 KKVS End 1015 02 Nos. CO 2

15 B7 18/10 KDMI End 1010 02 Nos. 1 DCP & 1 CO 2

B7 10/18 KKVS End 1018 02 Nos. 1 DCP & 1 CO 2

16 B4 03/06 KDMI End 1006 02 Nos. 1 DCP & 1 CO 2

B4 06/03 KKVS End 1003 02 Nos. CO 2

17 B9 04/05 KDMI End 1004 02 Nos. 1 DCP & 1 CO 2

B9 05/04 KKVS End 1005 02 Nos. CO 2

18 B6 11/02 KDMI End 1002 02 Nos. CO 2

B6 02/11 KKVS End 1011 02 Nos. CO 2

19 AC-01/02 KDMI End 3001 02 Nos. CO 2

AC-02/01 KKVS End 3002 02 Nos. CO 2

20 AC-03/04 KDMI End 3003 02 Nos. CO 2

AC-04/03 KKVS End 3004 02 Nos. CO 2

21 AC-05/06 KDMI End 3005 02 Nos. CO 2

AC-06/05 KKVS End 3006 02 Nos. CO 2

22 AC-07/08 KDMI End 3005 02 Nos. CO 2

AC-08/07 KKVS End 3006 02 Nos. CO 2

23 AC-09/10 KDMI End 3005 02 Nos. CO 2

AC-10/09 KKVS End 3006 02 Nos. CO 2 24 Battery SPL-1 04 Nos. DCP 25 Battery SPL-2 04 Nos. 3 DCP, 1 BCF

26 Battery SPL-3 03 Nos. 2 DCP, 1 CO 2

27 ART VAN 030 04 Nos. 2 CO 2, 2DCP

28 ART VAN 040 04 Nos. 2 CO 2, 2DCP

29 ART VAN 050 04 Nos. 2 CO 2, 2DCP TOTAL 115 Nos.

- 22 -

FIRE EXTINGUISHERS IN METRO RAILWAY PREMISES AND METRO RAILWAY FIRE STATIONS Sl.No. Location of Electric Sub-station Nos. of Fire Nos. of Extinguishers AFT 1. KMUK/ Carshed No. 1 & 2 Building 3 2 KMUK/Crew Controller office 3 3 KMUK/ Carshed RRI Cabin 9 4. KMUK/ Carshed Store 4 5. KMUK – Power Room Quarter Complex 2 6 Kalighat Court 9 7 KMUK/ Training Centers (Health Unit Room 1st Floor) 8 8 KRSD `Fire Office 2 9 Patipukur /Store 6 10 KBEL/RPF POST 9 11 Metro Bhavan Building 33 12. Metro Bhavan Canteen 4 13 Metro Bhavan Lift Room 2 14 Metro Bhavan A.C. Plant (3 rd & 4th Floor) 4 15 Metro EDP Centre 6 16 Metro Bhavan GM’s Chamber (1-Kitchen +1-P.I) 2 17 Metro Telephone Exchange 4 18. Metro Central Control Room 6 19. KCEN/Station S & T Room 4 20 KDMI/ Crew Controller office 1 21 Noapara Carshed No. 1 11 22 Noapara Carshed No. 2 11 23 Noapara Carshed No. 3 14 24 Noapara Carshed No. 4 14 25. Noapara Carshed No.5 10 26. Noapara Carshed No. 8 8 27. Noapara Carshed No.9 9 28 Noapara Carshed No. 33 (closed) 8 29 Noapara Carshed No. 37 (closed) 4 30 Noapara Control Tower ( Panel + Relay room ) 18 31 Noapara S&T Store 12 32 Noapara Admn. Building 15 33 Saloon/G.M./ M.Rly (Tikiapara carshed ) 2 34 KMUK Fire Station 7 3 35 Noapara Fire Station 5 2 TOTAL 269 5

- 23 -

Annexure 2.5

AVAILABILITY OF FIRE HOSE PIPES AND BREATHING APPARATUS AT METRO RAILWAY STATIONS

(1) 4 Hose Pipes (15 m length) and 2 Branch Pipes in a box at each station from KDMI to KMUK.

(2) 5 Self Contained Breathing Apparatus (SCBA) at each underground station between KBEL to KRSB.

- 24 -

Annexure 2.6

PUMP PARTICULARS OF METRO RAILWAY Location Tube well pumps Drainage pumps Mid-point pumps with with capacity with capacity capacity Kavi Subhash ------Shahid Khudiram 17.5 HP (1 No) Kavi Nazurul 17.5 HP (1 No.) Gitanjali 17.5 HP (1 No.) Masterda Surya Sen 17.5 HP (1 No.) Netaji 7.5 HP (1 No.) Mahanayak Uttam Kumar 15 HP (2 Nos.) 5 HP (2 Nos.) 12.5 HP (1 No) 5 HP (1 No) 10 HP (2 Nos.) Rabindra Sarovar 30 HP (1 No) 10 HP (1 No) 10 HP (1 No) 12.5 HP(2 Nos.) 3 HP (3 Nos) 7 .5 HP (2 Nos.) Kalighat 10 HP (1 No) 12.5 HP (2 Nos.) 15 HP (3 Nos.) 5 HP (1 No) Jatin Das park 17.5 HP (1 No) 12.5 HP (2 Nos) 25 HP (3 Nos.) 15 HP (2 Nos) 10 HP (1Nos) 7.5 HP (1No) Netaji Bhawan 30 HP (1No) 12.5 HP (2 (Nos) 12.5 HP (3 Nos.) 17.5 HP (1 No) 7.5 HP (2 Nos) 15 HP (5 Nos.) 3 HP (1 No) 12.5 HP (2 Nos) Rabindra Sadan 30 HP (1 No) 12.5 HP (2 Nos.) 25 HP (2 Nos.) 5 HP (2 Nos) 7.5 HP (1 No) 7.5 HP (1 No) Maidan 12.5 HP (2 Nos) 12.5 HP (2 Nos.) 7,5 HP (1 No) 5 HP (1 No) 7. 5 HP (1 No) Park Street 5 HP (1 Nos.) 75 HP (1 NO) 12.5 HP (2 Nos.) 5 HP (1 No) 100 HP (1 No) 7.5 HP (3 Nos) 12.5 HP (2 Nos.) Esplanade 5 HP (1 No) 7.5 HP(2 No) 12.5 HP(2 Nos.) 20 HP (1 No) Chandni Chowk 20 HP (1No) 10 HP (3 No) 10 HP (1 No) 10 HP (1 No) Central 5 HP (1 Nos.) 15 HP (2 Nos) 15 HP (3 No) 12.5 HP(1 No) 20 HP (1 No) 10 HP (2 Nos) 10 HP (1 No) Mahatma Gandhi Road 20 HP (1 No) 10 HP (1 No) 15 HP (2 No) 10 HP(3 Nos.) 10 HP(1 Nos.) Girish Park 20 HP (1 No) 10 HP (1 N os) 15 HP (3 Nos) 5 HP (1 No) 15 HP (3 Nos) 10 HP (2 N os) Sova Bazar 30 HP (1 No) 10 HP (1 No) 15 HP (3 Nos.) 10 HP(3 Nos.) Shyam Bazar 30 HP (1No) 20 HP (4 Nos.) 20 HP (3 Nos.) 75 HP (1No)

- 25 -

Belgachia 20 HP (1 Nos) 20 HP (3 Nos.) 7.5 HP (1 Nos) 12.5 HP (2 Nos.) 25 HP (2 Nos) 10 HP (1 Nos.) Dum Dum 20 HP (1 No) 20 HP (3 Nos) 7.5 HP (1 No) 10 HP (2 Nos) Underpass Noapara 7.5 HP (2 Nos.) 10 HP (1 No) 10 HP (2 Nos.) NOA 5 HP (1 No) 5 HP (1 No) Underpass 15 HP (1 No) 7.5 HP (1 No) Betiapara.

- 26 -

Annexure 2.7

Area of Jurisdiction TRAFFIC DEPARTMENT

COM

CTM

DY.COM (Safety) DY. COM(O&M)

SC(T) SC(S&T SC(EL) SC(P.Way) TI(Rules) STM STM(C)

ATO

CHIEF CONTROLLER CTI (4) TI (5)

DY. CONT DY.CONT

SS/ General Shift

SR.TS (Shift-in-charge)

SR.TA TA HBC SR.BC BC HTC SR.TC TC

CTI -Chief Traffic Inspector TI - Traffic Inspector SS- Station Superintendent TS- Traffic Supervisor TA- Traffic Assistant HBC – Head Booking Clerk HTC – Head Ticket Collector

- 27 -

Annexure 2.8

AREA OF JURISDICTION ELECTRICAL DEPARTMENT

CHIEF ELECTRICAL ENGINEER

CEE/RS CEE/CON

DyCEE/Con/Spl DY.CEE/RS DY.CEE/POH DY.CME/POH DY.CEE/MAINT.

AEE/RS SEE/RS/Con AEE/E/POH AEE/M/POH AEE/AV/M SEE/M AEE/PD/M

TLC LI/CC SSE/RS SSE/NOA SSE/KMUK

Motormen Shunter SE/AV/M/KBEL SSE/AV/M/KKGH SSE/PUMP/KKHG SE/G/HQ SE/PD/KSHY SE/PD/KJPK TPC

- 28 -

Annexure 2.9

AREA OF JURISDICTION SIGNAL & TELCOM DEPARTMENT

CSTE

DY.CSTE(M) DY.CSTE(HQ) DY.CSTE(C) DY.CSTE(C-II)

SSTE(M) SSTE(Plg) SSTE(Tele)

ASTE(Tele) ASTE(C)

SSE(Tele)/O&M SSE(Sig)/O&M SSE(Sig)/Con SSE/Plg. SSE(Tele)/Con

- 29 -

Annexure 2.10

Area of Jurisdiction ENGINEERING DEPARTMENT

CHIEF ENGINEER

CE/CON

SR.DEN Dy.CE/HQ DY.CE/MR-II DY.CE/C/EAST

AXEN/O&M(South) DEN/O&M(North) AXEN/C/NG AXEN/MR-6 XEN/C/EAST

SSE/P.WAY SSE/P.WAY SSE/ O&M SSE/W SSE/ W/HQ SE/P.WAY SSE/O&M/M KMSN South South Works KGTN M.Bhavan North (I/C) works/(Incharge) SSE/W/NG SSE/W/NG SSE/W/NG SSE/W/NG JE/W SSE/W/NG

SE/W SE SSE SSE SE SE/P.WAY SE/P.WAY SE/P.WAY JE(W) JE(W) KMUK KMUK KKGH/S KESP/W KGTN (KSHY-KCEN) (KBEL-KSHY) NOA

SE/(KSHY-KCEN) SE/KBEL/(Quarter) SE/W(KBEL-KSHY) SE(KDMI-NOA) JE(W) JE(W) SSE/W/NG

- 30 -

Annexure 2.11

AREA OF JURISDICTION SECURITY DEPARTMENT

SR.SC

ASC Metro Bhavan

NOAPARA KBEL Metro Bhavan KKGH KMUK SIB-WAY (Car Depot) ( KDMI to KMHR (KCEN to KMDI) ( KRSD to KRSB ( KMUK to KKVS PPK Store Depot) & M.Bhavan & G.M Bunglow) KMUK/Carshed T.Sinha Hospital)

IPF1 IPF1 IPF1 IPF1 IPF1 IPF1

SIPF-1 SI-2 SI-4 SI-1 SI-4 SI-1

ASI-1 ASI-1 ASI-3 ASI-1 ASI-2 ASI-1

HC-28 HC-70 HC-62 HC-34 HC-44 HC-7

SR.SC – Senior Security Commissioner ASC- Assistant Security Commissioner IPF- Inspector Protection Force SI- Sub- Inspector ASI- Assistant Sub-Inspector HC- Head Constable

- 31 -

Annexure 2.12

Area of Jurisdiction MEDICAL DEPARTMENT

MS (I/C)

SR.DMO (03) DMO (01) CMP (02)

MS : Medical Superintendent

SR.DMO : Senior Divisional Medical Officer

DMO : Divisional Medical Officer

CMP : Contract Medical Practitioner

- 32 -

Annexure 2.13

Area of Jurisdiction PUBLIC RELATIONS DEPARTMENT

DGM (G) Metro Bhawan

Ch.PI Photographer

(2 No)

Ch. PI. : Chief Publicity Inspector

PI : Publicity Inspector

- 33 -

CHAPTER – III

DETRAINMENT OF PASSENGERS

3.1 INTRODUCTION

Detrainment of passengers is required when a train cannot move further due to unusual circumstances such as:-

(a) Long power failure in 3rd rail system (b) Breakdown of train or derailment (c) Obstruction of track leading to suspension of train services (d) Other disasters classified under Para 1.4.6 .

3.2 PREPARATION FOR DETRAINMENT When a train is not in a position to continue its journey and it is at a station platform fully, or partially, the Driving Motorman will inform the Traffic Controller and seek his permission for detrainment of passengers. While seeking the Traffic Controller’s permission, he should also inform whether power block will be needed. Power block may be necessary if the train is only partially on the platform and for some reason, it is essential to detrain passengers from both ends.

3.3 DETRAINMENT WHEN TRAIN IS FULLY ON THE PLATFORM After receipt of the approval of detrainment from the Traffic Controller, the Driving Motorman will inform the Conducting Motorman about the decision of detrainment. The Conducting Motorman will thereafter make an announcement through the Public Address system to the passengers to detrain and he will open the platform side doors for evacuation of passengers. On complete evacuation, he will close the doors again and inform the Driving Motorman. The Driving Motorman will then contact the Traffic Controller and convey the message of completion of detrainment action and wait until further orders. Station Superintendent/Shift-in-charge will make similar announcements over the station PA system informing passengers of traffic disruption.

3.4 DETRAINMENT WHEN THE TRAIN IS PARTIALLY ON THE PLATFORM When detrainment becomes necessary with the train standing only partly on the platform, there may be two situations:-

(1) Detrainment from one end is adequate.

(2) Detrainment from both ends is necessary.

When detrainment from one end is adequate, the Conducting Motorman should verify the position of the train vis-à-vis the platform and thereafter announce to the passengers the need for detrainment and from where the passages should come out of the train on to the platform. He will repeatedly caution the passengers not to come out of the train except through doors opposite the platform and thereafter open the platform side doors. On completion of the process, he should close the doors again and inform the Driving Motorman suitably.

When detrainment from both ends is needed, the platform end passengers may be detrained as indicated as in the above paragraph. The other end passengers will now have to be detrained following the same procedure as described in Para 3.5 for detraining passengers in section.

- 34 - 3.5 DETRAINMENT WHEN TRAIN IS IN THE SECTION BETWEEN TWO STATIONS In case a train is held up in between two stations and cannot be moved further within the period as laid down in Para 4.35 of the SR :-

(a) The Driving Motorman will inform the Traffic Controller in Central Control through train radio system/emergency phone and take permission for detrainment of passengers.

(b) On receipt information from the Driving Motorman the Traffic Controller will ask the Traction Power Controller (TPC) to switch off power supply of the 3rd rail for both the lines.

(c) The TPC, on duty, will switch off the 3rd rail power for both the lines . The TPC will do the same through remote control operation and in case of failure of remote control; he will get the power switched off through substation Operator/SBA (Switch Board Attendant) of Traction Substation on either side of the train in question.

(d) The TPC will inform the Traffic Controller on duty, under exchange of private number that the traction power supply of both the lines as demanded, has already been switched off. The Traffic Controller shall then inform the Driving Motorman of the disabled train, under exchange of private number, confirming power block of the section. He will also inform the same to the station-in-charge(s) of the station(s), under exchange of private number about the decision to detrain passengers and further duties of the Driving Motorman, Conducting Motorman, Station staff, Traffic Controller and TPC are described in Para 3.6 .

3.6 DUTIES AND ACTIONS TO BE TAKEN BY VERIOUS PERSONNEL IN DETRAINMENT OF PASSENGERS IN SECTION BETWEEN TWO STATIONS

Depending on the peculiarities of the incident, which requires detrainment of passengers in section between two stations, there may be three different situations as under.

(a) When Detrainment is to be done only from the front end of the train. (b) When Detrainment is to be done only from the rear end of the train. (c) When Detrainment is to be done from both ends of the train.

3.6.1 When Detrainment is to be done only from the front end of the train:

3.6.1.1 The Driving Motorman will do the following:-

(i) The Driving Motorman and Conducting Motorman of disabled train will discuss about the situation promptly. The Driving Motorman will advise the Conducting Motorman to secure the train by applying parking brake / skid available in the cabs after receipt of confirmation of power block under exchange of private number with the Traffic Controller.

(ii) He will advise the Conducting Motorman to explain the circumstances to the passengers through PA System and request them to wait for further advice. He will also advise the Conducting Motorman to connect running rail and third rail through shorting links provided in both cabs.

(iii) The Driving Motorman will open the emergency door as well as lower the step ladder and properly secure the same.

(iv) He will then open the door between driving cab and passenger compartment.

- 35 - (v) He will ask the Conducting Motorman to announce thorough PA System and explain the circumstances to the passengers and request them not to be panicked and to get down through front end emergency door. In case the PA System of Conducting Motorman fails, the Driving Motorman himself will make the announcement and extend all help to enable them to get down on the track safely. He should specially take care of children, ladies and old men.

(vi) The Driving Motorman should ensure that there is no passenger left behind in the disabled train and the last passenger is moving towards the station and he will ask the Traffic staff deputed from the station in advance to lead the passengers from front side and Conducting Motorman will escort the passengers from back side towards the station in advance.

(vii) On arrival of the Conducting Motorman to the disabled train, the Driving Motorman will advise the Conducting Motorman to remove the shorting link between third rail and running rail, to normalize the step ladder, to close the cab exit and will wait for further instruction from the Traffic Controller.

3.6.1.2 The Conducting Motorman will do the following:

(i) The Driving Motorman and Conducting Motorman of disabled train will discuss about the situation promptly. On getting instruction from the Driving Motorman (only after receipt of confirmation of power block under exchange of private number with the Traffic Controller ), the Conducting Motorman will secure the train by applying parking brake / skid and connect running rail and third rail through shorting links available in both cabs.

(ii) He will explain the circumstances to the passengers through the PA system and request them to wait for further advice.

(iii) On receipt of instruction from the Driving Motorman, he will announce through PA system to the passengers about the circumstances and request them not to be panicked and to get down on the track through the emergency door of front cab. In case the PA system fails, he will ask the Driving Motorman to make the announcement.

(iv) The Conducting Motorman should keep watch on the passengers, particularly on ladies, children and old men and ensure that all passengers have been detrained. Thereafter he will follow the last passenger towards the station in advance.

(v) He will inform the Traffic Controller from station Superintendent / Shift-in-charge’s room at the station along with the Station Superintendent /Shift-in-charge that detrainment is complete.

(vi) He will come back to the train and inform the Driving Motorman about the completion of detrainment and thereafter he will remove the shorting link between 3rd rail and running rail, pull back the step ladder and close the emergency door. He will wait for further instructions from the Driving Motorman.

- 36 - 3.6.1.3 The following action has to be taken by Station Superintendent / Shift-in-charge of the station in advance of the disabled train.

(i) He will ensure from the Traffic Controller that power supply has been switched off under exchange of private number.

(ii) Frequent announcement shall be done over the station PA system by the Station Superintendent /Shift-in-charge of the affected station.

(iii) He or his nominated staff will go to the site of the stationary train from where passengers will be detrained.

(iv) He or his nominated staff will guide the passengers through staircase provided at the end of the platform (and where staircase is not available the aluminium ladder shall be placed at the platform end) to come on to the platform to get out of the station, as required. He will inform the Control along with the Conducting Motorman about the completion of detrainment after the last passenger has reached station.

(v) After completion of evacuation of passengers, he will remove the aluminium ladder(s), if the same has been provided at the platform end.

(vi) He will wait for further instruction from the Traffic Controller for movement of the train.

3.6.1.4 The Traffic Controller will do the following:-

(i) On receipt of information from Driving Motorman about the inability of the train to proceed further, necessitating evacuation of passengers, he will ask the TPC to switch off power supply of the 3rd rail for both the lines under exchange of private number.

(ii) The Traffic Controller shall then inform the Driving Motorman of the disabled train, under exchange of private number, confirming power block of the section. He will also inform the station-in-charge of the station, where passengers are to be evacuated, confirming the power block, under exchange of private number.

(iii) He will inform the Station Superintendent /Shift-in-charge of advance station of the affected train for deputing their staff with an advice to go towards the disabled train to help detrainment of passengers and bring them to the station.

(iv) In the mean time the Traffic Controller shall inform to the nearest Police Station and Metro Railway Security Control about the incident and request them to attend the concerned station to maintain law and order and he may also ask railway doctor and nearest Hospital and ambulance and for any other medical assistance.

(v) After receiving the confirmation from Shift-in-charge in respect of completion of detrainment of passengers and on receipt of information as to safe return of the Conducting Motorman, closing of cab exit, removing of short links, skids etc from Driving Motorman, being supported by private number, he will ask TPC to switch on the third rail power supply, under exchange of private number, if situation so permits.

(vi) The Traffic Controller under exchange of private number shall inform the Station-in- charge concerned and Driving Motorman that third rail power supply has been “switched on” again and he will give instructions to the Driving Motorman to start the train cautiously up to the next station and restore normal service after the section has been cleared.

- 37 - 3.6.1.5 The TPC will do the following:-

(i) On receipt of request/information from Traffic Controller about the necessity of detrainment of passengers from disabled train, TPC will switch off 3rd rail power supply through remote control system by operating necessary HSCB controlling the power supply of the section.

(ii) In case of failure of remote control system, he will get the power supply to 3rd rail switched off through the substation operator by giving necessary message.

(iii) In case of communication failure to the substation, he may have to switch off power supply by switching off power to the rectifier transformers from either side of the section in question.

(iv) After switching off 3rd rail power supply/getting power supply switched off by substation operator, he will give the message about switching off of power to the third rail to the Traffic Controller on duty under exchange of private number.

(v) He will also inform the TLC that the power has been switched off from the 3rd rail of the section.

(vi) He will arrange to turn-on 100% tunnel lights/parapet lights in the affected section.

(vii) In case of tunnel section, he will arrange to run both the mid-point exhausts in the section and the tunnel intake fans at the stations on either side.

(viii) After detrainment of passengers is completed and message to the effect is received from Traffic Controller, he will, if situation so permits, restore 3rd rail power, normalize the ventilation system, tunnel/parapet lighting system and advise the Traffic Controller under exchange of private number for resuming further movement of train as required.

3.6.2 When Detrainment is to be done only from the rear end of the train:

3.6.2.1 The Driving Motorman will do the following:-

(i) The Driving Motorman and Conducting Motorman of disabled train will discuss about the situation promptly and the Driving Motorman will advise the Conducting Motorman to secure the train by applying parking brake / skids available in the cabs after receipt of confirmation of power block under exchange of private number with the Traffic Controller.

(iii) The Driving Motorman will advise to the Conducting Motorman to open the rear emergency door as well as lower the step ladder and properly secure the same, and then to open the door between the rear cab and passenger compartment.

- 38 - (iv) He will ask the Conducting Motorman to announce thorough PA System and explain the circumstances to the passengers and request them not to be panicked and to get down through rear end emergency door. In case the PA System of Conducting Motorman fails, the Driving Motorman himself will make the announcement and extend all help to enable them to get down on the track safely. He should specially take care of children, ladies and old men.

(v) The Driving Motorman should ensure that there is no passenger left behind in the disabled train and the last passenger is moving towards the station and he will ask the Traffic staff deputed from the station in rear to lead the passengers from front side and Conducting Motorman will escort the passengers from back side towards the station in rear.

(vi) On return of Conducting Motorman to the disabled train, the Driving Motorman will advise the Conducting Motorman to remove the shorting link between third rail and running rail, to normalize the step ladder, to close the cab exit, and he will wait for further instruction from the Traffic Controller.

3.6.2.2 The Conducting Motorman will do the following:-

(ii) He will explain the circumstances to the passengers through the PA system and request them to wait for further advice.

(iii) On receipt of instruction from the Driving Motorman about the evacuation of passengers he will open the rear end emergency door as well as lower the step ladder and properly secure the same.

(iv) He will announce through PA system to the passengers about the circumstances and request them not to be panicked and to get down on to the track through rear end emergency door. In case the PA system fails, he will ask the Driving Motorman to make the announcement.

(v) He will then open the door between cab of Conducting Motorman and passenger compartment.

(vi) The Conducting Motorman should keep watch on the passengers, particularly on ladies, children and old men and ensure that all passengers have been detrained. Thereafter he will follow the last passenger towards the station in rear.

(vii) He will inform the Traffic Controller from station Superintendent / Shift-in-charge’s room at the station along with the Station Superintendent /Shift-in-charge that detrainment is complete.

(viii) He will come back to the train and inform the Driving Motorman about the completion of detrainment and thereafter he will remove the shorting link between 3rd rail and running rail, pull back the step ladder and close the emergency door. He will wait for further instructions from the Driving Motorman.

- 39 - 3.6.2.3 The following action has to be taken by Station Superintendent / Shift-in-charge of the station in rear of the disabled train.

(i) He will ensure from the Traffic Controller that power supply has been switched off under exchange of private number.

(ii) Frequent announcement shall be done over the station PA system by the Station Superintendent /Shift-in-charge of the affected station.

(iii) He or his nominated staff will go to the site of the stationary train from where passengers will be detrained.

(v) After completion of evacuation of passengers, he will remove the aluminium ladder(s), if the same has been provided in the platform end.

(vi) He will wait for further instruction from the Traffic Controller for movement of the train.

3.6.2.4 The Traffic Controller will do the following:-

(i) On receipt of information from Driving Motorman about the inability of the train to proceed further, necessitating evacuation of passengers he will ask the TPC to switch off power supply of the 3rd rail for both the lines under exchange of private number and confirm the power block to the Driving Motorman by exchanging private number. He will also inform the station-in-charge of the station, where passengers are to be evacuated, confirming the power block, under exchange of private number.

(ii) He will inform the Station Superintendent /Shift-in-charge of rear station of the affected train for deputing their staff with an advice to go towards the disabled train to help detrainment of passengers and bring them to the station.

(iii) In the mean time the Traffic Controller shall inform to the nearest Police Station and Metro Railway Security Control about the incident and request them to attend the concerned station to maintain law and order and he may also ask railway doctor and nearest Hospital and ambulance and for any other medical assistance.

(iv) After receiving the confirmation from Shift-in-charge in respect of completion of detrainment of passenger and also on receipt of information about safe return of the Conducting Motorman, closing of cab exit, removing of shorting links, skids etc from the Driving Motorman, being supported by private number, he will ask TPC to ‘switch on’ the third rail power supply, under exchange of private number, if situation so permits.

(v) The Traffic Controller under exchange of private number shall inform the Station-in- charge concerned and Driving Motorman that third rail power supply has been “switched on” again and he will give instructions to the Driving Motorman to start the train cautiously up to the next station and restore normal service after the section has been cleared.

- 40 - 3.6.2.5 The TPC will do the following:-

(i) On receipt of request/information from Traffic Controller about the necessity of detrainment of passengers from disabled train, TPC will switch off 3 rd rail power supply through remote control system by operating necessary HSCB controlling the power supply of the section.

(ii) In case of failure of remote control system, he will get the power supply to 3rd rail switched off through the substation operator by giving necessary message.

(iii) In case of communication failure to the substation, he may have to switch off power supply by switching off power to the rectifier transformers from either side of the section in question.

(v) He will also inform the TLC that the power has been switched off from the 3rd rail of the section.

(vi) He will arrange to turn-on 100% tunnel lights/parapet lights in the affected section.

(vii) In case of tunnel section, he will arrange to run both the mid-point exhausts in the section and the tunnel intake fans at the stations on either side.

3.6.3 When Detrainment is to be done from both ends of the train:

3.6.3.1 The Driving Motorman will do the following.

(iii) The Driving Motorman will advise the Conducting Motorman to open the emergency door as well as lower the step ladder in the rear cab and properly secure the same. He himself will open the emergency door as well as lower the step ladder in his own cab and properly secure the same.

(iv) The Driving Motormen will advise the Conducting Motorman to open the door between the rear cab and passenger’s compartment and he himself will also open the door between his driving cab and passengers’ compartment.

(v) He will ask the Conducting Motorman to announce thorough PA System and explain the circumstances to the passengers and request them not to be panicked and to get down

- 41 - through emergency doors at both ends. In case the PA System of Conducting Motorman fails, the Driving Motorman himself will make the announcement and extend all help to enable them to get down on the track safely. He should specially take care of children, ladies and old men.

(vi) The Driving Motorman should ensure that there is no passenger left behind in the disabled train and the last passenger is moving towards the station(s) and he will ask the two Traffic staff deputed from station in advance to guide the passengers who detrain from the front end towards the station in advance (one staff will lead the passengers from front side and another one will escort the passengers from back side). Similarly, for passengers who detrain from the rear end, a Traffic staff deputed from rear station will lead the passengers from front and Conducting Motorman will escort the passengers from back side towards the station in rear.

(vii) On return of Conducting Motorman to the disabled train, the Driving Motorman will advise the Conducting Motorman to remove the shorting link between third rail and running rail, normalize the step ladder, close the cab exit, and he will wait for further instruction from the Traffic Controller.

3.6.3.2 The Conducting Motorman will do the following.

(ii) He will explain the circumstances to the passengers through the PA system and request them to wait for further advice.

(iii) On receipt of information from Driving Motorman about the evacuation of passengers he will open the emergency door as well as lower the step ladder and properly secure the same.

(iv) On receipt of instruction from the Driving Motorman, he will announce through PA system to the passengers of the train about the arrangement already made for their detrainment from both the cabs of the train and request them not to be panicked and to get down through emergency doors of both ends of affected train.

(v) He will then open the door between cab of Conducting Motorman and passenger compartment.

(vi) The Conducting Motorman should keep watch on passengers detraining from rear end, particularly on ladies, children and old men and ensure that all passengers have been detrained. Thereafter he will escort the last passenger towards the rear station.

(vii) He will inform the Traffic Controller from station Superintendents / Shift-in-charge’s room at the station along with the Station Superintendent /Shift-in-charge that detrainment is complete towards the rear station from the affected train.

(viii) He will come back to the train and inform the Driving Motorman about the completion of detrainment and thereafter, on getting instruction from the Driving Motorman, he will remove the shorting link between 3rd rail and running rail, pull back the step ladder and close the emergency door. He will wait for further instructions from the Driving Motorman.

- 42 - 3.6.3.3 The following action has to be taken by Station Superintendents / Shift-in-charges of the stations.

(i) The Station Superintendents/Shift-in-charges of both the adjacent stations will ensure from the Traffic Controller that passengers are to be evacuated from both the end of affected train and power supply has been switched off under exchange of private number.

(ii) Frequent announcement shall be done over the station PA system by the Station Superintendents /Shift-in-charges of both the affected adjacent stations.

(iii) The Station Superintendents/Shift-in-charges or their nominated staff will go to the site of the stationary train from where passengers will be detrained. At least two staff will be deputed from the station in advance and one staff from the station in rear for this purpose.

(iv) They or their nominated staff will guide the passengers through staircase provided at the end of the platform (and where staircase is not available the aluminium ladder shall be placed at the platform end) to come on to the platform to get out of the station, as required.

(v) Complete arrival of passengers at the stations is to be confirmed by the Traffic staff in case of station in advance and by the Conducting Motorman in case of rear station. The Station Superintendents / Shift-in-charges of both the stations will inform the central Control about the completion of detrainment of the passengers after the last passenger has reached the station.

(vi) After completion of evacuation of passengers, he will remove the aluminium ladder(s), if the same has been provided in the platform end.

(vii) He will wait for further instruction from the Traffic Controller for movement of the train.

3.6.3.4 The Traffic Controller will do the following.

(ii) He will inform the Station Superintendents /Shift-in-charges of both the adjacent stations of the affected train for deputing their staff with an advice to go towards the disabled train to help detrainment of passengers and bring them to the station.

(iii) In the mean time the Traffic Controller shall inform to the nearest Police Station and Metro Railway Security Control about the incident and request them to attend the concerned stations to maintain law and order and he may also ask railway doctor and nearest Hospital and ambulance and for any other medical assistance.

(iv) After receiving the confirmation from Shift-in-charges of both the adjacent stations in respect of completion of detrainment of passengers and on receipt of information as to safe returns of the Conducting Motorman, closing of cab exit, removing of short links, skids etc from Driving Motorman, being supported by private number, he will ask TPC to switch on the third rail power supply, under exchange of private number, if situation so permits.

(v) The Traffic Controller under exchange of private number shall inform the Station-in-charge concerned and Driving Motorman that third rail power supply has been

- 43 - “switched on” again and he will give instructions to the Driving Motorman to move the train cautiously up to the next station and restore normal service after the section has been cleared.

3.6.3.5 The TPC will do the following:-

(ii) In case of failure of remote control system, he will get the power supply to 3rd rail switched off through the substation operator by giving necessary message.

(iii) In case of communication failure to the substation, he may have to switch off power supply by switching off power to the rectifier transformers from either side of the section in question.

(v) He will also inform the TLC that the power has been switched off from the 3rd rail of the section.

(vi) He will arrange to turn-on 100% tunnel lights/parapet lights in the affected section.

(vii) In case of tunnel section, he will arrange to run both the mid-point exhausts in the section and the tunnel intake fans at the stations on either side.

- 44 -

CHAPTER – IV

FIRE IN STATIONS, TUNNEL, VIADUCT & TRAINS

4.1 FIRE

4.1.1 Fire in Metro Railway can take place at various locations adversely affecting the system in different ways. The reasons may be unforeseen or anticipated. Fires in station area, underground tunnel, viaducts, on track and in trains can cause acute distress to passengers and require prompt disaster management to bring the situation under control.

4.1.2 As indicated in Chapter-I, Para 1.4.1(c), l.4.5(a) and l.4.6(i), accidents due to fire have been classified under the heading B1, Q4 & Q5.

4.1.3 Fire can be due to electrical short circuit in cables, wires or in electrical equipment. It can be due to failure of cable joints in the tunnel or due to failure of the cable itself. In Metro Coaches it can be due to short circuit faults. Fires can also be due to sabotage including bomb blasts.

4.2 Fire at Metro Station Premises

4.2.1 The fire can be at the following locations:-

(i) In areas where the passengers enter for purchasing tickets or leaving the station after performing their train journey including staircases (and escalators/lifts, where provided). For underground stations this area includes the ground surface entries/exits. It also includes the escalators connecting the surface level to Mezzanine level and the Mezzanine level to platform floor level except for Park Street station which does not have a mezzanine level. For all elevated Stations, it is the area where Metro tickets are sold and where the passengers disperse including the staircases/escalators/Lifts connecting the ground surface areas to the platform areas. For Mahanayak Uttam Kumar and Kavi Subhash surface station it is the areas in the station prior to the entry of passengers on to the Up platform and includes the subway leading from the ticketing area to the Up platform. It also includes the area adjacent to the Dn platform after the exit gates.

(ii) The service rooms and the installations housing the ventilation and air-conditioning equipment including the station air intake/exhaust locations which are situated on the ground surface or mezzanine level and are approachable through these areas.

(iii) In platform areas including the service rooms and installations housing the ventilation and air-conditioning equipment, station air intake/exhaust locations which are situated at the platform level and are approachable from the platform. This also includes cases of fire within the station limits in the tunnel/ viaduct/ portion of track surface.

(iv) Auxiliary electrical substations situated at platform level.

4.2.2 In case of fire in areas where passengers enter/leave the station premises, the endeavour of station staff should be to cordon of the area so that it is not approachable by intending Metro users or by Metro passengers leaving the station area.

- 45 - (a) Duties of the Station Superintendent /Shift-in-charge :

(i) Inform the Central Control about the fire and also appraise the requirement of medical assistance, lf necessary.

(ii) Close the station entry and the exit from the platform near the fire location, to prevent access to the area by persons not connected with the salvage operations.

(iii) Announce through PA system to passengers to get out of the platform and use the other mezzanine or other entries for entry and exit. In some underground stations there are areas which, if affected by fire would block all the exits from the stations. In such cases the passengers should be requested to be on the platform and board the next available train for detraining at the adjacent station.

(iv) Inform fire personnel for fighting the fire.

(v) Use fire extinguishers available at the station with the help of other staff and try to extinguish the fire.

(vi) Inform the TPC about the location of the fire so that TPC takes immediate action for rushing staff for control of ventilation and power supply.

(b) Duties of the Traffic Controller :

(i) After receipt of the report of fire, Traffic Control should inform the Fire Brigade personnel and the Medical Team for fire fighting and medical assistance (if required).

(ii) Regulate the Train service, as required. If the fire is at a station in an area blocking all exits from the mezzanine, the Driving Motorman of trains approaching the station should be advised to inform his passengers that they should not detrain at the affected station. The doors of the coaches would however be opened to take the waiting passengers from the platform.

(iii) After clearing the passengers available on the platform the Traffic Controller should inform the Traction Power Controller to take necessary precautions about electrical equipment available at the station and regulate the ventilation system as required, depending upon the situation of the fire.

(i) All the station intake fan should continue to run except in case of fire in station intake duct itself. The intake fan should be switched off till the fire is extinguished in the case of fire in station intake duct itself.

(ii) At first both the UPE fans should be ‘Switched OFF’. After changing the damper position to outward direction, both the UPE fans should be ‘Switched ON’ to exhaust the smoke generated inside the station.

(iii) 2nd mid point exhaust fan should also to be put in service in addition to first midpoint exhaust fan which is already running.

- 46 - (iv) Depute the concerned AV staff and power supply staff immediately to the station and advise them for cutting of power supply to the affected location and to fight the fire with the available firefighting equipment with them.

4.2.3 Fire in Platform Areas:

The endeavor of the station staff should be to prevent access of persons on to the platform and to disperse existing passengers from the platform.

(a) Duties of Superintendent /Shift-in-charge of the station :

(i) He should inform the Traffic Control immediately about the fire so that train services can be suitably regulated if the fire is likely to affect the running of train.

(ii) Suspend selling of tickets and announce through Public Address system to passengers not to get on to the platform.

(iii) Guide the passengers to go out of the station till such time the fire is extinguished and normalcy is restored and for the purpose all the gate shall be kept free for quick dispersal of the passengers from the station.

(iv) Inform the TPC about the location of the fire so that TPC takes immediate action for rushing staff for control of ventilation and power supply.

(v) Fight the fire with the help of available station staff with the available fire fighting equipments.

(b) Duties of Traffic Controller :

(i) The Controller should regulate the train services depending on the situation on either side of the affected station.

(ii) Make announcement on the train and other stations (through Motormen and the Shift-in-charge(s) about the incident giving reasons for the regulation of train services.

(iii) In case the fire does not affect running of the trains, the passenger on the platform of the affected station can be taken to the next station by running the train services and announcement should be made to that effect.

(iv) Inform the fire fighting personnel and Medical Team for assistance depending on the gravity of the situation.

(v) Fire Brigade personnel of the state Govt. may also be informed for assistance.

- 47 - (iii) 2nd mid point exhaust fan should also to be put in service in addition to first midpoint exhaust fan which is already running.

(iv) Depute the concerned AV staff and power supply staff immediately to take action and advise them for cutting of power supply to the affected location and to fight the fire with the available firefighting equipment with them.

4.3 Fire in the Tunnel, Viaduct, Track and Surface outside Station Limits:

4.3.1 This covers the areas along the Metro track inside the tunnel, over viaducts and on surface. It also includes the mid-point shafts which can be approached through the tunnel including the sump areas.

4.3.2 In cases of fires in the areas mentioned in Para 4.3.1 above, the incident should be immediately reported to the Traffic Controller by the person who locates the fire.

(a) Duties of Traffic Controller :

(i) On getting information of fire in the tunnel, train service should be regulated and trains should be stopped at the stations on either side of the location of the fire.

(ii) Passengers at the stations on either side as well as on trains should be informed on Pubic Address system, through Motormen and Station Masters, about the incident. If necessary, they should be asked to vacate the train and get out of the Metro system.

(iii) The fire fighting personnel should be informed for fighting the fire.

(iv) Traction Power Controller should be informed about the situation for taking necessary steps in respect of ventilation system and switching off of power supply equipments, as required.

(b) Duties of Traction Power Controller :

(i) In case of fire in tunnel, due to cable failure or cable joint failure, switching operation should be done to isolate the faulty section immediately and to restore power supply through alternate sources so that lighting and traction system power can be maintained.

(ii) Inform the AV staff and other Power supply staff concerned to take necessary steps for identifying the fire and fighting the fire with the equipments available with them.

(iii) At the station intake fan shall continue to run.

(iv) At first both the UPE fans should be ‘Switched OFF’. After changing the damper position to outward direction, both the UPE fans should be ‘Switched ON’ to exhaust the smoke if any coming from the tunnel inside the station.

(v) 2 nd mid point exhaust fan should also to be put in service in addition to first mid point exhaust fan which is already running.

(vi) The nearest tunnel intake fan to be ‘Switched ON’ from both sides.

- 48 - (c) Duties of Motormen :

(i) In case of fire in the tunnel, the Driving Motorman will observe the fire to assess whether he can run the train in the affected area and take his train to the next station, if possible, or stop the train short of the fire in case it is not possible to go to the next station.

(ii) When the train is stopped at the mid - section due to fire in the tunnel, he should immediately inform his rear Motorman about the incident and ask him to get prepared for evacuation of passengers through the rear of the train.

(iii) He should inform the Central Control through Train Radio system and ask for switching off the third rail power;

(iv) The Traffic Controller, on receipt of such information, will inform TPC and get the power switched off. The TPC will exchange Private Number with the Motorman after switching off power, as required, for detrainment of passengers. There after detrainment of passengers will be undertaken by the two Motormen as laid down in Chapter-III.

4.4 Fire in Train:

4.4.1 (a) Duties of Motormen :

(i) In case of fire on train detected by passengers and made known to the Motorman on any of the sides or noticed by the Motorman of either side, first attempt should be to take the train, if it is in motion, to the next station without stopping it in mid-section. In case the train is unable to move due to the fire within the train, immediate action should be taken for evacuation of passengers from either end as per the procedure laid down in Chapter-III for detrainment of passengers.

(ii) If it is possible to move the train to the next station, then on reaching the station, the doors should be opened and announcement should be made to all the passengers to evacuate the train immediately and get out of the station at the earliest.

(iii) The Motorman should inform the Traffic Control through Train Radio System asking for necessary evacuation of passengers from the station at the quickest possible time.

(iv) He should also ask the Traffic Control for necessary medical assistance if necessary at the station which he is approaching.

(b) Duties of Traffic Controller :

(i) In case of fire on train, the Traffic Controller should inform the fire fighting personnel as well as the Medical Team for rushing to the station where the train has stopped, or on the stations on either side if the train has stopped in mid- section for necessary assistance.

(ii) In case of train stopping at the mid-section, he should inform the TPC to switch off the third rail power on both sides for quick evacuation of passengers.

(iii) He should control all train services on both the lines.

- 49 - (iv) He should inform TPC about the fire for taking necessary steps in respect of ventilation system.

(v) He should inform Superintendent(s) / Shift-in-charge(s) of station on either side and arrange for announcements over PA system to waiting passengers and also to guide detrained passengers to safety.

(i) He should switch off traction power in case of stoppage of train in mid-section due to fire on train.

(ii) lf the power is likely to affect the high tension cable, laid on tunnel walls he should switch off the power of the particular feeders, but ensure lighting in tunnel through alternate supply.

(iii) He should contact the Traffic Controller and exchange Private Number stating the power has been switched off and evacuation of passengers can be started as laid down in the procedure for evacuation of passengers.

(iv) He should inform AV staff at the station on either side, to continue running station intake fans, the tunnel intake fans and both mid point exhaust fans.

(v) He will co-ordinate with concerned Section Engineer/Works & Section Engineer (Elec. Pump) to ensure availability of water by running all concerned pumps for fire fighting purpose.

(d) Duties of Inspector/RPF, Metro Bhavan :

(i) He will co-ordinate from Control with the available SIPF/ASI on spot, obtain details of fire and ask for necessary assistance from State Police/Fire Brigade.

(ii) He will coordinate with Traction Power Controller to ensure proper running of water pumps and availability of water in fire hydrants.

- 50 -

CHAPTER - V

FLOODING OF METRO TUNNEL

5.1 Flooding and its Consequences:

When the water level inside the tunnel rises above the drain top the situation is termed as Flooding. When this water level touches the 3rd rail, it causes short circuit of the 3 rd rail power supply resulting in power interruption and stoppage of train services. It is therefore, necessary that commuter services be stopped before the water level touches the bottom of the 3rd rail.

5.2 Causes of Flooding:

The major reasons for flooding of Metro Tunnel leading to stoppage of train services are as follows:-

(i) Entry of flood water through station entry or other entries due to excessive flooding in the city. (ii) Excessive leakage from the tunnel walls and roofs at various locations; (iii) Non-working of sump pumps due to power failure or due to defective pumps etc. (iv) Breakage of water pipelines inside the tunnel. (v) Breakage or choking of drains leading to sumps resulting in water accumulation on track.

5.2.1 Any one of the above reasons can cause water level to rise inside the tunnel and result in interruption of train services due to water touching the 3rd rail and causing short circuit.

5.3 Actions to be Taken for Tackling The Disaster:

The following actions are warranted when flooding occurs:-

(i) Control of trains including the affected train in order to isolate the flood affected zone. (ii) Detrainment of passengers if trains stop either at platform or in the mid-section due to flooding. (iii) To keep the passengers informed of the situation through the train and station PA systems.

5.4 Persons involved in tackling the Disaster:

(i) Motormen (ii) Traffic Controller (iii) Station Superintendent / Shift-in-charge (iv) Traction Power Controller (v) Engineering supervisors (vi) Electrical supervisors(pump)

5.5 Duties of the involved staff:

5.5.1 Duties of Motormen :

(i) As soon as the Driving Motorman finds that the water level inside the tunnel at any location between stations has come above the drain, he should inform the Conducting Motorman to observe the same and note the km of the flooded location and the time of passing the location.

- 51 -

(ii) Message of such flooding should be passed on by the Conducting Motorman to the Central Control i.e. Traffic Controller immediately through the radio telephones. In case the radio telephone is defective the message should be transmitted on arrival at the next station.

(iii) In case the Driving Motorman finds that the water level is very high and is almost touching the bottom of the 3rd rail, or the extent of flooding is such that the water level may touch the 3rd rail before he is able to negotiate the flooded area, he should stop short of the location and contact the Traffic Controller through radio telephone and be prepared for special instructions for detrainment of passengers by bringing back the train to rear station if possible or through the rear of the train. In case of failure of radio telephone, he should use the emergency control lines for contacting the Traffic Controller.

(iv) While contacting the Traffic Controller or the Station Superintendent / Shift-in-charge the Conducting Motorman should give the assessed depth of the water level below the bottom of the 3 rd rail.

5.5.2 Duties of Traffic Controller :

(i) On receipt of any message of flooding inside the tunnel, the Traffic Controller should inform the Traction Power Controller about the situation;

(ii) He should also inform the IOWs concerned and other section engineers in charge of the section concerned for immediate action, requesting an urgent feedback regarding the safety of running trains (it is the engineering official who will decide whether or not it is safe to run trains; refer Para 4.6 of the Accident Manual) .

(iii) The Traffic Controller should control the train services depending on the level of water reported by the Conducting Motorman, lf the location is near the station, he should ask the SMs concerned or any other responsible staff available at the station to visit the site and inform the details of flooding condition so that train services can be controlled accordingly.

(iv) In case of stoppage of train services the Traffic Controller should inform the various stations the reason for stoppage of train services and ask the Station Master to announce the same over PA system at the respective station.

(v) In case the train, which has reported the flooding, is not able to proceed, the Traffic Controller should initiate action for switching off 3rd rail power and order detrainment of passengers by bringing the train back to the station in rear, if possible, or detrain the passengers from the rear of the train as per procedure detailed in Chapter-III .

(vi) He will inform his superior Officer about the situation.

5.5.3 Duties of Station Superintendent/ Shift-in-charge :

On receipt of information regarding flooding from the Central Control, he has to take the following actions:-

(i) Arrange for suitable announcement through the station PA system for information of the passengers waiting at the station;

(ii) In case of detrainment send suitable staff to platform to guide the passengers to safety.

- 52 - (iii) He should arrange to get it verified whether the source of flood water is in the station area. In case it is so, the fact should be intimated to the Traffic Controller with as much detail as is possible.

5.5.4 Duties of Traction Power Controller (TPC) :

(i) TPC, on duty, on getting information from the Traffic Controller, should immediately inform the supervisor and staff of the section responsible for working of the de-watering pumps to proceed to the site without delay to ensure working of pumps.

(ii) He should also ensure that power supply to the pumping installation is intact.

(iii) In case of any power failure detected by him, staff of the respective section should be deputed for restoration of the power supply immediately for working of pumps.

(iv) He should inform the concerned officers of the Electrical Department for proper Working of pumping installation.

(v) He should mobilize staff from the nearest location by arranging transport if required to reach the site at the earliest.

5.5.5 Duties of Engineering Supervisor :

On receipt of information from the Central Control about the flooding, the Civil Engineering supervisor in charge of the section should:-

(i) Immediately proceed to the site with staff and necessary tools.

(ii) On reaching the site he should assess the reasons for flooding as detailed in Para 5.2 above.

(iii) He should then inform the Traffic Controller whether or not it is safe to run trains and the action taken by him and the time required for repairs/restoration in case train service is stopped.

(iv) He should ensure that the outflow at the ground level is functioning properly and that water is being pumped out from the sump. He should keep a constant watch to keep the inlet to the sumps free of all obstructing materials.

5.5.6 Duties of Electrical Supervisor :

(i) On receipt of information from TPC, Supervisor in-charge of the pumping installation of the section will mobilize his staff to the site of flooding and then to the pumping installations from where water of that particular section is pumped out. He should check working of the pumps and as required he will ensure that all the sets of pumps installed are in working condition and are pumping water satisfactory.

- 53 -

CHAPTER - VI

ELECTRIC POWER BREAKDOWN

6.1 ELECTRIC POWER BREAKDOWN:

Kolkata Metro Railway uses electrically operated rolling stock for carrying passengers. Electric power is also required for lighting, air conditioning & ventilation, pumping (drainage water and water required for fire fighting), escalators & lifts, signage, for functioning of the signaling system, ticketing system, various communication systems and operation of gates and other ancillary uses. Metro Railway takes 33kV power supply from Calcutta Electric Supply Corporation (CESC) and distributes the same for its various requirements (through a network of various types of cables) including powering the 3rd rail system. Any breakdown in the power supply from CESC or in the network of cables or in the 3rd rail system affects the working of the Metro Railway system adversely.

6.2 Reasons for Electric Power Breakdown: The various reasons that may lead to Electric power breakdown in the Metro Railway system causing disruption of train service are as follows:-

(a) Power supply failure from supply authorities at the receiving point (from CESC). (b) Fault in the cable system 3rd rail system or in rolling stock leading to tripping of 3rd rail power. (c) Short circuit of power cables. (d) Fire in Substations. (e) Failure of major equipment of the Substation i.e. Receiving Substation, Traction Substation and Auxiliary Substation.

6.3 Action to be Taken:

33 kV supply From CESC is received at 3 Metro Receiving Station viz. Jatin Das Park, Central and Shyambazar. Each station is supplied through two cables fed from separate source. In case of breakdown of supply at a particular receiving point, immediate action for connecting the affected portion with other receiving point has to be taken. In case of total break drown of supply from CESC, suspension of trains is inevitable and all consequent actions have to be initiated including detrainment of passengers from trains stranded in the station/tunnel. Fire in the cable system or 3rd rail system may require suspension of train services either for the full section from Kavi Subhash to DumDum or partially keeping the affected section suitably isolated. It may require detrainment of passengers also.

Fire in a substation or failure of major equipment of a substation requires its isolation and diverting power to the cable network and 3rd rail system through alternative routes. This applies to instances of short circuit in cable also.

6.4 Persons Involved in Tackling the Disaster:

(a) Traction Power Controller.

(b) Traffic Controller.

(d) Motorman (Driving and Conducting).

- 54 - 6.5 DUTIES:

6.5.1 Duties of Traction Power Controller (TPC) : (a) In case of any power failure in the Metro Railway system, TPC on duty shall come to know about the same through Supervisory Remote control system as the situation would be displayed in the Mimic Diagram Board provided in the Traction Power Panel. In case of fire in the cable system or 3rd rail system, he may get the information though the Traffic Controller or substation supervisors. TPC on duty will take the following steps in case of different types of power failure.

(b) In case of failure of power from the supply authorities to the receiving point, he will first restore the power in the affected section by resorting to switching operation of the required circuit breakers from his Remote Control panel so that the train services are not affected.

(c) After ensuring that the power supply has been restored through alternate sources, he will contact the supply authorities to ascertain the reasons for the power failure and also the expected time for resumption of power supply. He will ensure that alternate power supply in the affected section is maintained till such time the normal power supply is resumed. On resumption of normal power supply, he will normalize the system by resorting to necessary switching operation through Remote Control or through substation operator as required.

(d) In case of power failure in a particular section due to failure of cable to 3rd rail or fire in cable/3rd rail system, or short circuit, TPC will ensure that the faulty section is isolated immediately. In case isolation does not take place due to failure of required circuit breaker to operate in time, he will isolate the system. After isolation of the system, TPC will inform the power supply supervisor and officers concerned about the incident and ask them to proceed to site to arrange rectification.

(e) He will perform the necessary switching operations from the Traction Power Control Center or through substation operator to ensure alternate power supply for running of train services. In case of failure/breakdown of 3rd rail system, the section concerned will, however, have to be isolated and train services in that particular section will have to be suspended. He will inform the Traffic Controller about such breakdown who should thereafter control train services accordingly.

(f) In case of power failure due to failure of equipments in the substation or due to fire in substation, TPC should immediately isolate the particular substation both on high voltage 11 kV and 33kV supply as well as on the 75OV DC traction supply. He will then resort to switching operation at the adjacent substation to ensure that 3rd rail power be restored to the section through alternate arrangement so that train services remain unaffected. He will then inform the Traffic Controller about the situation and request him to regulate train services, as required, He will also inform the supervisor-in -charge of the section and the concerned officers about the incident and request them to proceed to the site of incident.

(g) He shall there after inform higher authorities of the incident.

6.5.2 Duties of Traffic Controller : (i) On getting information regarding power breakdown from the Motorman or Shift-in- charge/Station Superintendent he shall immediately contact TPC and ascertain the position regarding gravity of the situation.

- 55 - (ii) lf the TPC is able to arrange alternative source of power, train services are not affected. Otherwise, the train services are to be controlled depending on the situation as fed back from the Stations & Motormen.

(iii) In case detrainment of passengers is necessary, action for the same has to be initiated taking care to keep the power supply to 3rd rail system switched off.

(iv) He shall arrange suitable announcement through the PA system of the station and also in the trains stalled in the sections so that there is no panic among passengers.

(v) He shall thereafter inform his supervisors.

6.5.3 Duties of Supervisor in charge of power supply : (i) In case of power failure from the CESC, supervisor in-change of the section should contact the relevant CESC substation and find out reason for the failure and the time required for restoration of supply. He will keep the TPC informed of the developments.

(ii) In case of failure of 3rd rail system he should proceed to the site of incident along with his staff and rectify the defects and certify to the TPC through a message about the fitness of the 3rd rail for charging.

(iii) On resumption of train services after the 3rd rail is charged, he should observe the first train passing through the section to detect any abnormality during train running. In case of any abnormality, further block should be taken and necessary further repair carried out to ensure smooth running of trains.

(iv) In case of fire in a substation or failure of any major equipment in a substation he should proceed to the substation with necessary breakdown maintenance staff and attend to failure/fault as early as possible. In case of major failure, alternate power supply should be maintained as long as rectification work is not completed. When traction receiving substation is out of power due to any failure, adjacent substations should be manned by competent supervisor/staff to ensure continuity of alternate supply till such time normalcy is restored in the affected substation.

6.5.4 Duties of Motorman (Driving & Conducting) : (i) The Motorman becomes aware of Traction Power breakdown through the stalling of the train. He should immediately get in touch with the TLC and await further instructions.

(ii) If there is likelihood of delay in restoration, and on the advice of the Traction Power Controller, he shall arrange for detrainment of passengers as per procedure laid down in Chapter-III .

(iii) He shall frequently make suitable announcement in the train PA system and keep the commuters informed so that no panic is created.

6.5.5 Duties of Shift-in-charge/Station Superintendent : (i) The Shift-in-charge/Station Superintendent may become aware of Electric Power breakdown by the situation in his station or through the Traffic Controller.

(ii) He shall arrange suitable announcements to the waiting passengers through his station PA system.

(iii) He shall assist in the detrainment of passengers as necessary.

- 56 -

CHAPTER – VII

ACCIDENTS INVOLVING TRAINS

7.1 ACCIDENTS INVOLVING TRAINS:

7.1.1 Disaster causing distress to passengers can take place due to the following reasons involving trains with passengers: (a) Derailment of a train. (b) Collision between two trains. (c) Stalling of a train due to equipment failures.

7.1.2 Action to be taken by the staff in each case is detailed in following paragraphs.

7.2 Derailment of a Train with Passengers:

7.2.1 Derailment of a train may take place:-

(i) At a station. (ii) In between two stations.

7.2.2 Derailment of a train at a station:

(a) The Driving Motorman should:-

(i) Ascertain that the train cannot move further and should thereafter inform the Traffic Controller through Radio Telephone/Emergency Telephone about the incident and take action for detrainment of passengers.

(ii) Inform the Conducting Motorman to take action for detrainment of passengers.

(iii) Announce on train Public Address system to the passengers about the derailment and request the passengers to detrain.

(b) The Conducting Motorman should:-

(i) Open the doors on the platform side.

(ii) Ask the passengers through train PA system to detrain and get out of the station.

(i) Inform the officials concerned about the same.

(ii) Ask the Shift-in-charge of the station concerned to detrain passengers and guide them for exit out of his station.

(d) The Shift-in-charge concerned on receipt of information should:-

(i) Depute his staff to assist and guide the passengers to get out of his station.

(ii) Also announce over the Station PA system for guidance of the passengers.

- 57 - 7.2.3 Derailment between Two Stations:

(a) The Driving Motorman should:-

(i) Secure his train by applying the brakes, if the Train cannot move further.

(ii) Inform the Controller about the incident through Train Radio system, Emergency phone, and ask for medical and other help as needed.

(iii) Inform the Conducting Motorman and get ready for detrainment of passengers.

(iv) Take further action for detrainment of passengers through emergency door and take them to the nearest station as per procedure laid down in Chapter-III for detrainment of passengers with the assistance of Conducting Motorman, as required.

(v) In case of any difficulty in detraining and taking the passengers to the nearest station, detrainment through the other end should be organized as per procedure laid down in Chapter-III .

(vi) Attend to passengers and render First Aid as required.

(b) The Conducting Motorman should:-

(i) Open emergency doors and lower the ladder for detrainment as detailed in Chapter-III .

(ii) Assist Motorman in rendering First Aid.

(iii) Assist and guide passengers to the nearest station.

(i) Inform the higher officials concerned.

(ii) Ask for medical assistance as required.

(iii) Ask for assistance from local Civil Authorities/Fire Brigade as required.

(iv) Regulate train services.

(d) The Station Master on either side of the place of derailment should:-

(i) Depute his staff for rendering necessary First Aid.

(ii) Ask and arrange for medical assistance as required.

(iii) Announce over station PA system.

(iv) Ask passengers to get down at the station and get out of the station.

(v) Send assistance for detrainment in section.

- 58 - 7.3 Collision Between Two Trains:

7.3.1 Collision may take place:

(a) At a station. (b) In between two stations.

7.3.2 Collision of trains at a station:

(a) The Driving Motormen should:-

(i) Inform Traffic Control on Radio Telephone/Emergency phone about the incident.

(ii) Inform and coordinate with Conducting Motormen if he is not injured.

(iii) Find out the extent of damage and injury to passengers and render First Aid as required with the help of Conducting Motorman.

(iv) Inform Station staff and ask for their assistance.

(v) Address the passenger on train PA system to detrain after opening of platform side door and guide the passengers to get out of the station with the help of station staff and other persons. Arrange for detrainment of passenger as laid down in Chapter-III .

(b) The Conducting Motormen should:-

(i) In consultation with Driving Motorman, assist in detrainment of passengers as laid down in Chapter-III .

(ii) Communicate with the Traffic Controller as required and make announcement to passengers over Train PA system for detrainment.

(i) Arrange for detrainment of passengers as laid down in Chapter-III .

(ii) Regulate train services as required in consultation with higher officials.

(iii) Ask for medical assistance as required.

(iv) Advise Shift-in-charge concerned about the incident and ask them for rendering necessary assistance for detrainment and First Aid as required.

(d) The Shift-in-charge on either side of the place of collision should:-

(i) Depute their staff for detrainment of passengers as laid down in Chapter-III .

(ii) Assist in rendering First Aid to passengers required.

(iii) Ask medical assistance if required.

(iv) Announce over Station PA system to detrain and get out of the station.

- 59 - 7.3.3 Collision of trains between stations :

(a) The Driving Motorman should:- (i) Inform Traffic Controller on Radio Telephone/Emergency Phone.

(ii) Should find out the extent of damage and injury to passengers and render First Aid to them.

(iii) Ask for Medical assistance if required.

(iv) Arrange for detrainment of passengers to the next station/or to stations on either side of the train and guide them to the station as per procedure laid down in Chapter-III .

(iv) Inform the Conducting Motorman.

(b) The Conducting Motorman should:-

(i) Assist the Driving Motorman in extending First Aid to injured persons.

(ii) Arrange detrainment of passengers through his cab, if required.

(iii) Assist the Driving Motorman in detraining passengers as per Procedure laid down in Chapter-III .

(v) Assist the Driving Motorman in all other operations, as required.

(i) Contact the officials in charge and inform them about the accident.

(ii) Arrange medical assistance and assistance from Local Authorities, as required.

(iii) Inform Shift-in-charge/Stations on either side of the place of accident.

(iv) Inform the Traction Power Controller and ensure switching off the traction power for detrainment of passengers as per procedure laid down in Chapter-III .

(v) Control the train services, as required.

(d) The Station Masters on either side of the place of the collision should:-

(i) Alert their staff and assist in helping passengers to get out of the station after detrainment.

(ii) Arrange for medical assistance and First Aid, as required.

(iii) Announce through Public Address system about the accident to the passengers.

7.4 Stalling of Train due to Equipment Defect:

7.4.1 The stalling of train may take place:

(a) At a station. (b) In between stations.

- 60 - 7.4.2 Stalling of train at a station:

(a) The Driving Motorman should:-

(i) Undertake necessary trouble shooting for rectification of defective equipment.

(ii) In case he fails to rectify and is unable to move the train further, he should inform the Traffic Controller over Radio Telephone/Station Phone.

(iii) Inform about the stalling to the Conducting Motorman.

(iv) Ask the passengers over Train PA system to detrain and leave the station after ensuring that doors on the platform side have been opened.

(b) The Conducting Motormen should:-

(i) Open the doors on the platform side.

(ii) Ask the passengers over PA system to detrain from the train on the platform and get out of the station.

(iii) After ensuring that all passengers have detrained, should close the doors of the train and should wait for further instruction from the Controller.

(i) On receipt of information inform the higher officials concerned and request for assistance.

(ii) Regulate train service, as required.

(iii) Arrange for assistance for removal of the defective train.

(iv) Inform the Station Master concerned.

(d) The Station Master should:-

(i) On receipt of information about stalling announce over Station PA system and ask the passengers to get out of his station.

(ii) Depute the staff of his Station to render necessary assistance to passengers to vacate his station.

7.4.3 Stalling of train in between stations:

(a) The Conducting Motorman should:-

(i) Inform Traffic Controller over Radio telephone/Emergency phone.

(ii) Inform Driving Motorman and take his assistance.

(iii) Wait for instruction from Traffic Controller for help of an Assisting Train if the train is in a condition to move with assistance. In such a case of the disabled train is to be pushed by an Assisting Train(vacated at the station in rear) to the station in advance and vacate the disabled train and take both the trains to the terminal station in empty condition to clear the section.

- 61 -

(iv) In case the disabled train is not in a condition to move even with assistance for reasons such as wheel locking, brakes jamming etc. the Traffic Controller should be informed about the same and action should be taken to detrain the passengers as per procedure laid down in Chapter-III and taken to the nearest station.

(b) The Traffic Controller on receipt of information about the stalling of a train should:-

(i) Inform higher officials and other officials earmarked.

(ii) Arrange for assisting train from rear after vacating the train at the station in rear of the stalled train if the stalled train is in a condition to move with assisting train.

(iii) Regulate train services.

(iv) In case the stalled train is not in a position to move even with an assisting train, arrangement should be made for detrainment of passengers as laid down in Chapter-III .

(v) Inform the Shift-in-charge on either side of the station to render assistance for detrainment of passengers, if required.

(i) Depute staff for assisting passengers for detrainment as required.

(ii) Announce over Station PA system to waiting passengers about the incident changes in train running schedule.

- 62 -

CHAPTER – VIII

STAMPEDE

8.1 STAMPEDE:

Stampede is a sudden rush of a crowd of panic stricken people. It may result in extensive damage to property, injury to persons or even loss of human life and may cause acute distress to persons caught in the rush.

8.2 CAUSES:

The main causes leading to stampede are:-

(i) Fire or sabotage or serious accidents inside the Metro stations and tunnel leading to passengers rushing out of the system for safety. (ii) Unusual rush of passengers during night service runs i.e. During Puja festivals and other festivals. (iii) Unusual rush of passengers after big matches (Football, Cricket etc.), political rallies, especially in Maidan area. (iv) Unusual occurrence in the Metro services, leading to heavy accumulation of passengers in a particular Metro Railway platform. (v) Natural calamity like heavy rains, earthquake etc. leading to a rush of passengers into the Metro Railway stations. (vi) Heavy rush of passengers in peak hours due to dislocation of other modes of city transport.

8.3 Areas Where Stampede can Occur:

Stampede can occur on the following areas of the Metro Railway system:-

(i) Entry and Exit points leading to Metro stations. (ii) Station concourse in front of ticket counter and entry / exit gates leading to platforms. (iii) Near escalators and stairs. (iv) Passenger platforms.

8.4 Action to be Taken When Stampede Occurs:

Stampede can occur anywhere in station premises and as such it is the primary duty of the Station staff to control the situation. In serious cases the help of RPF and local Police needs to be taken. Medical attention may be necessary for the injured.

8.5 Persons Involved In Tackling The Disaster:

(a) Shift-in-charge/Station Superintendent and his staff. (b) Traffic Controller. (c) Motorman. (d) RPF and City Police. (e) Medical Unit. (f) Electrical staff at station. (g) Signalling staff at Station.

- 63 - 8.6 Duties:

8.6.1 Duties of Shift-in-charge/Station Superintendent and his staff :

Whenever the Shift-in-charge/Station Superintendent of a Metro Railway Station, or any of his staff, apprehends a stampede, he shall arrange to take the following steps:-

(i) He will announce through Public Address system and request the passengers to keep their cool and leave the premises in an orderly manner. lf the cause of the stampede is known, that should be explained to the passengers so that misinformation does not spread.

(ii) He will keep "free" all the entry/exit gates and also open the manual gates to facilitate quick evacuation.

(iii) He will direct station staff to guide the passengers out of the station premises.

(iv) He will stop booking of tickets from his station till situation comes to normal.

(v) He will inform the Traffic Controller about the situation of his station through Control Telephone or other communication facilities that are available.

(vi) He will ask for assistance from the Traffic Controller for RPF staff and Kolkata Police for tackling the situation and to prevent further deterioration of the situation. lf required, he will request for medical assistance.

(vii) He may request the Central Control, depending on the situation, to run trains through his station to avoid further accumulation of passengers in his station.

8.6.2 Duties of Traffic Controller :

(i) On receipt of message from Shift-in-charge/Station Superintendent regarding stampede, he will immediately inform the RPF control and local Police to proceed to the station concerned for control of the crowd.

(ii) He will inform the Medical Unit for mobilizing medical assistance to the concerned station.

(iii) He will direct the Motormen of the trains running in the system to run through the station if the situation so demands to reduce further accumulations of passengers in the station. In such a case he shall also inform the adjoining stations so that the over-carried passengers can be suitably informed at these two stations through PA system.

(iv) He will inform his superior officers about the situation.

8.6.3 Duties of Motorman :

(i) The Motorman of the trains running in the system at the time of stampede will act as per instructions given by the Traffic Controller over Radio Telephone.

(ii) He will run through the station on receipt of such instructions from Traffic Controller so that further accumulation of passengers into the affected station is avoided.

(iii) He will announce over PA system of the train, with the help of the Conducting Motorman, the situation and the reason for running through a particular station.

- 64 - 8.6.4 Duties of RPF /City Police :

(i) On receipt of information from the Traffic Controller, the RPF control will depute sufficient RPF staff to the affected station without any loss of time.

(ii) RPF on reaching the station will report to Shift-in-charge/Station Superintendent concerned and render all assistance in controlling the crowd and evacuate the station premises to restore normalcy. For this RPF will co-ordinate with Local Police if situation so demands.

8.6.5 Duties of Medical team of Metro Railway :

(i) On receipt of information of any stampede at any station, the In-charge of the Medical Unit will immediately move to the concerned station with his medical team.

(ii) On reaching the station, In-charge of the Medical Unit should report to the Shift-in- charge/Station Superintendent of the concerned station and help the station staff in rendering First Aid and other medical help as required to the passengers or staff affected by the stampede.

(iii) At this stage the In charge of the Medical Unit may request Shift-in-charge/Station Superintendent to announce through the station PA system regarding availability of medical facility.

(iv) In case of serious injury, the person(s) affected should be removed to the nearest hospital by ambulance or any other vehicle available outside the station.

8.6.6 Duties of Electrical Staff at the Station :

(i) In case of any stampede or stampede - like situation, Electrical staff on duty will ensure that lights and emergency lights are in working condition and they should remain available at the switch room to ensure that lighting is proper for dispersal of passengers.

(ii) Escalators working at the station may be stopped to avoid any untoward incident on the running escalators.

(iii) All ventilation fans should be kept working normally.

8.6.7 Duties 0f S & T Staff at the Station :

The S & T Staff at the station should ensure that the following are in working order and they should be available there till the crisis is over:-

(i) Station PA system; (ii) Telephone system and communication with the Central Control; (iii) Closed Circuit TV system.

In case no S & T Staff is available at the station, the Signal Control Staff at the Central Control may be directed to immediately depute a suitable person from any other location where such staff is available to carry out the functions stated above.

- 65 -

CHAPTER – IX

SABOTAGE

9.1 Introductory:

Sabotage is criminal interference with any part of working machinery of the Metro Railway with the object of rendering it inoperative or any criminal act intended to cause damage to Metro Railway property. Sabotage may occur anywhere in the Metro Railway's jurisdiction of action but its effect in Metro Stations in section between two stations or in running train will have profound impact in terms of human distress.

9.2 Action to be taken:

When sabotage has taken place in the station premises, the following action will have to be taken by the different staff:-

9.2.1 Duties of Shift-in-charge/Station Superintendent :

(i) He should visit the affected spot and assess the extent of damage inflicted on Railway property and how that may affect the passenger service.

(ii) He should immediately inform the Traffic Controller about details of the happening, the time when it occurred and how it will affect the train services, passenger movement etc. He should ask for Medical assistance, if necessary and indicate the gate through which the Medical Team should enter.

(iii) He, depending on the seriousness, may announce through the station PA system what has happened and what the passengers are expected to do without getting into panic.

(iv) In case any Railway property is seen to be damaged, he should immediately inform the in-charge of the concerning department to immediately attend the effected spot and take suitable remedial action.

(v) In case any person is seen to be moving with doubtful intentions, he may be detained for interrogation.

(vi) Passengers found near the affected zone may also be asked about their first hand knowledge of the occurrence.

9.2.2 Duties of Traffic Controller :

(i) Immediately on receipt of the sabotage information, Traffic Controller should contact the RPF and ask them to rush to the spot of occurrence and cordon off the area so-that total evidence are conserved to the extent possible.

(ii) Inform the Medical Department to reach the spot with necessary medicines, ambulances etc. in case of any injury to any person due to the sabotage act through the gate advised by the Shift-in-charge of the station.

(iii) He should thereafter inform the COM the details of the occurrence and the action already taken by him and take directions from him for further action.

- 66 -

(iv) Relay such directives to the persons concerned.

(v) Hold trains at the earlier station in case it is considered that the running of train through the affected station is not desirable and arrange for detrainment of passengers after proper announcements.

(vi) Inform Section in-charge of Civil, Electrical and S&T Department of the incident and ask them to go to the spot immediately.

9.2.3 Duties of RPF Personnel :

(i) On being informed about the sabotage, they will rush to the spot and immediately cordon off the area to protect and preserve the scene of occurrence.

(ii) Question any doubtful person detected earlier by the Shift-in-charge of the station or by them and if necessary, arrest them.

(iii) In case of fire, immediately inform the Fire Brigade to rush to the spot for combating the fire.

9.2.4 Duties of Other staff :

(i) The Section Chiefs of all the three service departments viz. Civil, Electrical and S&T Department may visit the site immediately and assess the damage inflicted on equipments under their respective charges.

(ii) Take suitable action, including informing their higher authorities, to restore the damage equipments/installations in least possible time.

9.3 Sabotage in Section between Two Stations:

9.3.1 Action to be taken by Motorman : When sabotage takes place in the section between two stations, it is the Motorman of running train who will come to know about it first and his duty will be:-

(a) On noticing any unusual occurrence on track or other installation, he should immediately report to the on duty Traffic Control about the unusual sight with its location.

(b) In case it is possible to run through the spot, he should continue the journey.

(c) In case he notices a situation where train running will not be safe, he should stop the train and inform the Traffic Controller for further directive.

(d) Similar action should be taken by the Motorman in case he notices abnormality in the other track also indicating to the Traffic Controller whether passage of a train over the affected section will be safe.

(e) Take further action as per the directive of the on duty Traffic Controller.

9.3.2 Action to be taken by the Traffic Controller :

(a) On receipt of such information the Traffic Controller should immediately take action to regulate trains to prevent their running over the affected section.

- 67 - (b) Inform the RPF about situation and take action to enable the RPF to make an immediate on the spot inspection.

(d) Take necessary action as per the directive of the superior officers.

(e) Inform Section-in-charge of Civil, Electrical and S&T Department to make an on the spot inspection to assess loss/damage etc.

(f) In case running of the train to Crashed is unsafe, control trains in earlier stations and arrange for detrainment of passengers after proper announcement.

9.3.3 Action to be taken by the RPF :

(a) On being informed, they should go to the affected spot and make a detailed assessment of loss and modus operandi adopted for sabotage. To reach the spot, they should ask the on duty Traffic Controller for power block and go to track bed only after confirming that 3rd rail power has been switched off.

9.3.4 Action to be taken by other staff :

(a) Other concerned staff of Civil, Electrical and S&T Departments should make an immediate inspection of site, assess loss/damage and organize their repair as early as possible. (b) Inform their superior officers about the situation and the action they are taking to rectify the situation. In case of any specific directive from superior officers, they should act according to those directives.

9.4 Sabotage in Train: Of all the sabotage actions, those happening inside a train will have most disastrous consequences and very prompt action will be necessary to restrict the damage to men and material. The following are envisaged towards sabotage activities:-

(a) Bomb in track which detonates under a train. (b) Detonation of bomb inside a coach. (c) Criminal interference with train running equipments which causes fire to the coaches, while on run. (d) Other sabotage activities incapacitating the train in the section.

9.4.1 Bomb blast on track:

There may be derailment of the train with large scale damage to the train, tunnel structure as well as injury to the passengers in the train. In case of derailment, the train will immediately come to a stop. The Driving Motorman (and in case he is already injured, the Conducting Motorman), will try to contact the other Motorman and try to assess the situation and immediately inform the Traffic Controller about the occurrence and ask for immediate assistance of RPF and Medical Department. At the same time the Motorman should seek permission for detrainment of passengers.

For detraining the passengers, action, as indicated in Chapter-III , should be immediately taken. In case, the situation does not permit detrainment from one end, it should be arranged from both ends. The injured passengers will have to be treated locally or transferred to hospital as soon as the Medical Team arrives at the spot. In case, the motormen cannot communicate with each other, both of them should independently try to assess the situation and take action to inform the Traffic Controller and take action, as indicated above.

- 68 - 9.4.2 Bomb blast inside the train:

It will be the endeavour of the Driving Motorman to run the train to the next station as quickly as feasible. In case he is not able to take the train to the next station, he should stop the train and contact the Conducting Motorman to ascertain from him, if he has any knowledge of the situation. Immediately thereafter he should contact the Traffic Controller and inform him about the blast. He should seek from the Traffic Controller the assistance of RPF and Medical Department.

He should now ask Conducting Motorman to make an on the spot assessment of the situation including injury/death of passengers. The Conducting Motorman will inform the same to the Traffic Controller for immediate appropriate action. At the same time, he should take the permission of the Traffic Controller to detrain the passengers. In case one of the Driving Motormen is incapacitated or the communication between them is disrupted, then the other Motorman should take all the above actions himself. After assessing the situation and informing the Traffic Controller, the Motorman should make announcement to the passengers through train PA system about the station and should repeatedly ask them to remain calm indicating that action has already been taken to arrange for detrainment of passengers.

On arrival of the RPF and Medical Team, they should be brought inside the train through emergency cab door and the step ladder and they should be shown the affected coach/coaches so that immediate medical assistance may be given to the passengers in distress. The Motorman will thereafter arrange to de-train the passengers with the help of the RPF staff and other staff which may have already arrived at the site by this time.

9.4.3 Criminal Interference with Train Running Equipment which Cause Fire:

In case of a fire in the train due to any criminal interference with train running equipment, the matter should be dealt with as in the case for fire in a train dealt in Chapter-IV .

9.4.4 Other Sabotage Activities Incapacitating the Train in the Section:

In this case, arrangement should be made to detrain passengers as giving in Chapter-III (Detrainment of passengers in a section).

9.4.5 Sabotage Activity in any other Area than the Station Premises or in Tunnel: In case sabotage activity has taken place in any other place than the station or tunnel; action will have to be taken by the official/officer in-charge of the place of occurrence. In that case, he will have to deal with that situation like, a Shift-in-charge, when the sabotage occurs in station area.

- 69 -

CHAPTER – X

FAILURE OF VENTILATION SYSTEM

10.1 Ventilation Arrangement at Station and Mid-Section: At all under ground station ventilation is effected by pumping of intake air through intake shaft one and each end of the station . Two sets of intake fans are provided in the ventilation mezzanine for intake of air through an intake shaft and air is thereafter pumped into station and tunnel areas through a ducting network. For this purpose, each intake shaft has 3 nos. of intake fans, out of which 2 are for feeding the station and one for feeding the tunnel. Thus ventilation fans are provided for intake of ventilation air from outside into the station. Before the air is forced into the ducting system, it is marginally cooled to a temperature of about 27°C by use of air-conditioning plants. This cool intake air, after being drawn into the station and tunnel, gets gradually heated up. It is then exhausted by under platform exhaust ventilation fans, 2 in number, one at either end of the platform, and through 2 exhaust ventilation fans provided at the mid-section between 2 stations. The failure of the ventilation system for a prolonged period of time creates an unhealthy, humid hot environment inside the tunnel causing acute distress to commuters. Failure for short periods can be ignored.

The system has been designed so that intake and exhaust air quantities balance. In case of failure of any one of the ventilation fans, an imbalance is created and the pressure heads at different points change. There cannot however be a total failure of the ventilation system normally. In case of total power failure both at station and in mid-section, there can be a total failure of the ventilation arrangement. In such a case alternate power supply arrangement has to be made for working the ventilation system. The chances of total failure of ventilation system are therefore very remote.

10.2 Causes Leading to Failure of Ventilation System:

The various causes leading to failure of ventilation system are as follows:-

(a) Failure of power to ventilation panel. (b) Defective ventilation panel. (c) Defective motor of ventilation fan. (d) Abnormal sound or breakage of ventilation fan.

10.3 Action to be Taken: For defective ventilation panel or defective motor of ventilation fan or abnormal sound or breakage of ventilation fan action has to be initiated for rectification of defective/damaged parts. In case of power failure, alternative sources have to be tried. In case of prolonged stoppage of the ventilation system at a station, arrangement for closing the station to traffic has to be initiated.

10.4 Persons Involved in Tackling the Situation:

(a) TPC

(b) Traffic Controller

(d) Electrical staff in charge of the Ventilation system.

- 70 - 10.5 Duties:

10.5.1 Duties of TPC :

(a) In case of failure of ventilation due to loss of power, he should ensure resumption of power to the particular ventilation system from an alternative source so that power supply to the ventilation system is available. He should also ensure availability of power supply from alternate source at the mid-section shafts. After ensuring such availability of power supply, he will inform staff concerned at the station responsible for operation of the ventilation system to resume running of fans (Even running of either intake or exhaust fan will give partial ventilation).

(b) lf intake and exhaust fans of a particular station /section cannot be started, it is a case of total failure of the ventilation system in that station / section i.e. failure of all the mid— section fans at both the mid-section points on either side of the station, failure of both the under-platform exhaust fans at the station and failure of all the six intake fans of the station tunnel intake. TPC should inform the Traffic Controller about the failure and if the ventilation system cannot be restored within half an hour, arrangements for closing the station for passenger entry should be initiated. Even if the station is closed to traffic, train services need not be stopped as natural ventilation through station entry points and the piston action of train movement will ensure partial ventilation in the tunnel and normal detrainment of passengers in the station can continue.

(c) TPC shall then inform power supply supervisor in-charge of the station/section to proceed to site to find out the reasons for the total failure of power supply and take remedial measures for resumption of power even if partial. Once the power supply is resumed through one of the auxiliary transformers the ventilation fan should be fed by necessary switching operation. lf need be, other services like air-conditioning, escalators etc. can be kept suspended to ensure that there is no shortage of power for working of the ventilation fans. Once the ventilation system is partially resumed (i.e. even 50%) TPC will inform the Traffic Controller for re-opening of the station for entraining passengers.

(d) In case of failure due to defects in ventilation fans, the supervisor in-charge of the ventilation system will be informed by the TPC to mobilize his gang for rectification of defects. Partial ventilation will, however, be continued and no stoppage of train services or booking of passengers need be resorted to. In case of total failure of intake fans at the station, instructions should be given for both exhaust fans at either side of the station to be operated and all the station entries to be kept open to ensure sucking of fresh air through station entries as well as through intake shafts due to suction head created by exhaust of air through mid-section ventilation. Both the under—platform fans should also be made operative to ensure partial ventilation and intake of air through station entry points.

(e) In case of failure of both exhaust fans at any mid—section, intake fans on either side of the mid-section exhaust are to be kept operative for intake of fresh air and drawing the same from station area in time. This will create natural exhaust of air through the station entries as well as through mid-section ventilation shaft. Under platform fans should also be made operative for exhaust of stagnant air from the station area.

10.5.2 Duties of Traffic Controller :

(a) In case of prolonged total failure of ventilation system in a station and on receipt of such information from TPC, the Traffic Controller will inform the stations concerned and also officers concerned to stop booking at the particular station. Train services however need not be stopped for such failure.

- 71 - (b) Control will inform the Shift-in-charge at Station to announce stoppage of booking over PA system. Passengers arriving at the station should also be requested to quickly leave the station premises due to ventilation problem.

10.5.3 Duties of Shift-in-charge/ Station Superintendent :

(a) He will inform the Traffic Controller of the prolonged ventilation failure and the extent of distress. On advice by the Traffic Controller, he shall arrange for closure of the station by closing the Booking Office followed by frequent announcements over PA system.

(b) He shall arrange for suitable announcements through the PA system to guide the passengers.

- 72 -

CHAPTER – XI

ACTIONS AND COORDINATION ASPECTS DURING TERRORIST THREATS/ATTACK

11.1 The various terrorist related threats that may be faced by the Kolkata Metro Railway shall be elaborated upon so as to highlight the tasks and actions to be taken by agencies/ organization other than Kolkata Metro Railway in succeeding paragraphs.

11.1.1 Security Threats and Terrorist Attacks :

Increase in terrorist actions against public transport worldwide, indicates that public transport systems are becoming more vulnerable and potential targets for terrorists. It is clear that preventing terrorist activities is the primary responsibility of security agencies and State Police. However, concern for passenger well being and their security and adverse effects of such mishaps on the public image of the Transport System itself, requires best possible level of preparedness for prevention of such threats within Metro premises.

11.1.2 Key components of such preparatory and preventive action include :

(a) Encouraging and guiding passengers to be cautious themselves.

(b) An Awareness Programme – appealing users to be on the alert and report any suspect package.

(d) Clear procedures and systems of communication need to be established for emergencies and regularly tested, in order to ensure a working communication during crisis situations.

(e) Frequent mock drills to test effectiveness of passenger evacuation systems including the collaboration and response of passengers.

(f) Training all front line staff to prevent dangerous situations and handle incidents.

(g) Once they have happened, act with courage, promptitude and alertness, reassuring the passengers and providing regular information for their guidance.

11.2 Duties:

11.2.1 Duties of Shift-in-charge/Station Superintendent in case of Terrorist Attack at Station:

(a) The Shift-in-charge/Station Superintendent should visit the affected spot to assess the extent of impact on human life and also how it may affect train services.

(b) He should inform the Traffic Controller about details of incident.

(c) Inform Kolkata Police and Kolkata Metro Police and depute station security staff to cordon the site to preserve the clues and leave the site undisturbed for police investigation.

(d) Record the time it occurred.

- 73 - (e) Assess the extent of injuries.

(f) Observe any presence of smoke/fire.

(g) Ask for medical assistance and, fire services as required indicating the gate through which the Medical Team/Fire Services should enter. He should depute a uniformed staff to receive and guide them.

(h) Sound the whistle to draw the attention of the passenger for vacating the station premises.

(i) Depute staff to announce at 5 minutes interval, through the station PA system what has happened and what the passengers are expected to do without getting into panic.

(j) Mobilize resources to protect and Cordon the site, render first aid, evacuate the injured.

(k) In case any Metro Rail property is seen to be damaged, he should immediately inform the Section-in-charge of the Department to attend the affected spot to take suitable remedial action.

(l) In case any person is seen moving in a suspicious manner, he may be detained for interrogation.

(m) Passengers found near the affected area may also be asked about their first-hand knowledge of the occurrence and their statement with name and addresses recorded.

11.2.2 Duties Of Traffic Controller/Chief Controller:

Immediately on receipt of the information about terrorist attack, Traffic Controller /Chief Controller shall:-

(a) Inform Metro Police and Security Personnel and ask them to rush to the spot of occurrence.

(b) Inform the NSG official immediately to attend the site of terrorist attack and take necessary measure.

(d) Inform the Kolkata Metro Railway Officials of the incident.

(e) Hold trains at stations.

(f) Train movement shall only be resumed after confirming that the running of train through the affected station is safe. Till the position becomes clear regular announcements to be made to passengers in train and at station of the likely delay and evacuation procedures started.

11.2.3 Duties of Security Staff:

(a) On being informed about the terrorist attack, they will promptly move to the spot and immediately cordon off the area and retaliate, if possible.

(b) Flash the message to all concerned. (c) Escape route should be closed.

- 74 - (d) The Disaster Management Team of RPF should be in place immediately.

(e) Re-enforcement should be arranged immediately.

(f) Assist station staff in passenger evacuation and crowd control.

(g) Assist Metro Police/Local Police in investigation and de-briefing, if required.

(h) Question any doubtful persons detected earlier by the Shift-in-charge or by them and, hand them over to Kolkata Metro Police.

(i) In case of fire, immediately inform the Fire Services to rush to the spot for combating the fire.

(j) Assist Station Staff in combating fire with available means.

11.2.4 Duties of Other Staff:

(a) The Section in charges of Civil, Electrical and Signal departments should proceed to the site immediately and assess the damage to equipment under their respective charges.

(b) Take suitable action informing higher authorities, to restore the damaged equipment/ installations promptly.

- 75 -

CHAPTER – XII

MEDICAL ASSISTANCE TO DISASTER VICTIMS

12.1 Immediate Steps to be Taken Prior To Arrival of Medical Team:

In case of disaster involving passengers or staff, the SM/Motormen or any Metro staff who are present at the site of such a disaster should take the following immediate steps:

(a) First Aid should be given to the disaster victim as per First Aid training given to staff. For this purpose, a first aid box will be available at every station and other installations. If after First Aid, the victim is in a position to leave Metro premises, he should be allowed to do so after recording his name and address.

(b) When the condition of the victim requires higher level of attention, he should be removed from the disaster site to the nearest available Doctor or Hospital for medical attention. The list of such Hospitals/Doctors should be available at each station in a conspicuous place in SM's room.

(c) In case a number of disaster victims are involved, medical help from Metro sources should be called through the available communication system, such as Railway Telephone, DOT telephone, Control Telephone, TPC's telephone, TLC or emergency telephone as the case may be. In case of a running train, TLC should be informed through Train Radio communication system for such assistance. On receipt of such call for help, the Controller should inform the Metro Railway Medical assistance unit about the situation and mobilize medical team suitably.

(d) Announcement should be made by Conducting Motorman through Train PA system in case of a disaster involving a Metro train in a section between stations, to the passengers traveling by that train for help of a Doctor who may be available on the running train, to attend to the disaster victims.

(e) In case of disaster victims at a station, the station PA system should be used for announcement for help of a Doctor, if available in the station premises for immediate medical assistance.

12.2 Steps to be taken for transfer of disaster victims:

(a) After arrival of the Metro Railway Medical Team at the site of the disaster, the supervisor/Motorman/station-in-charge available at site, should inform the team about the condition of the disaster victims and give all assistance to the medical team, as necessary.

(b) On the advice of the Doctor of the medical team, the victims should be removed, if required, by hiring a taxi or any other vehicle to the nearest Hospital for attention.

12.3 Compensation for accident victims:

Two types of compensations are to be paid quickly in case of any accident to the victims involved in a disaster.

(a) Immediate compensation. (b) Final compensation

- 76 - The immediate compensation will have to be paid as per Metro Railway Act read in conjunction with the Indian Railways Act. Necessary action in this regard should be initiated by the station staff or supervisor in-charge of the installation where such occurrences take place. The final compensation will, however, be dealt with by the Personnel Branch of Metro Railway.

12.4 In case of bomb blast, firing and during other crisis the Shift-in-charge of the station and Metro Staff who will be present at site during the incident should take the following steps immediately: -

(a) They should call Metro Railway Medical Team, informing their control. First Aid should be given to the injured/victim as per First Aid training given to staff, for this purpose. A first aid box will be available at every station and other installation. If after First Aid, the victim is in a position to leave metro premises he should be allowed to do so after recording his name and address.

(b) When the condition of the victim requires higher level of attention he should be removed from the site to the nearest available doctor/ hospital for Medical attention. The list of such hospitals should be available at each station in a conspicuous place in Shift-in- charge Room.

(c) In case of a number of injured / victims are involved, medical help from Metro Sources should be called through the available communication system such as railway telephone, DOT Telephone, Control Telephone, TPC Telephone, TLC or emergency telephone as the case may be, in case of a running train TLC should be informed through train radio communication system for such assistance. On receipt of such call for help, the controller should inform the Metro Railway Medical assistance unit about the situation and mobilize medical team suitably.

(d) Announcement should be made by Conducting Motorman through train PA system in case of a injured involving in a Metro Train in a section between stations, to the passengers by that train for help of a Doctor who may be available on the running train to attend to the injured / victim.

(e) In case of injured / victim at the station, the station PA system should be used for announcement for help of a doctor, if available in the train / station premises for immediate medical assistance.

12.5 Steps to be taken for transfer of injured / victims:

After arrival of the Metro Medical Team at the site, the injured / victims, the supervisor/ Motorman / station – in – charge available at the site, should inform the team about the condition of the injured / victim and give all assistance to the medical team, as necessary. On the advice of the doctor of the medical team, the victim should be removed, if required, by hiring taxi or any other vehicle to the nearest hospital for attention. In such crisis, close liaison may be made continuously with the railway authority and Lalbazar C.R. of Kolkata Police by the incident commander, O/C MRP / O/C of local P.S.

- 77 -

CHAPTER - XIII

DISASTER MANAGEMENT DRILLS

13.1 Drills:

The following drills for various types of Disaster Management should be conducted at regular intervals:

(i) Fire drill (ii) Drill for evacuation of passengers from train (detrainment drill) (iii) Drill for evacuation from station premises. (iv) Drill for re-railing of derailed coaches (v) Drill for dealing with flood situation inside tunnel. (vi) Drill for restoration of power supply due to power failure from source or due to major equipment failure.

13.2 Fire Drills:

The fire fighting drill should be conducted in conjunction with Fire Fighting Authorities of State Government viz. State Fire Brigade. For the purpose, Assistant Security Commissioner along with Inspectors for all such work should co-ordinate with the State Fire Brigade Authorities. In this drill the following staff should take part.

(a) Staff of fire wing of Metro Railway (b) Station Supervisor and staff working at different stations (c) Electrical staff working in ventilation installation. (d) Running staff i.e. motormen working in train inside the tunnel (e) Senior Subordinates of Operating, Signal and Engineering Departments.

Such mock drills should be conducted once in 6 months to keep the staff of various disciplines aware of the procedures to be followed in case of fire. The mock drill should take into account the following.

(i) Information of the mock fire to Central Control for initiating the procedures as indicated in the Disaster Management Plan for fires ( Chapter-IV ). Detrainment procedure as detailed in Chapter-III should also be included in the mock drill for fire.

(ii) The fire drill should normally be conducted on a Sunday, in the morning hours when commercial services are not in operation, at a nominated place so that subsequent normal commercial services are not affected by the dill.

13.3 Detrainment Drills:

The detrainment procedure has been laid down in Chapter-III of this Manual. This detrainment drill may be conducted once in 6 months to keep staff aware of the stipulated procedure of detrainment. This drill should normally be conducted on a Sunday in the morning hours when commercial services are not in operation, at a nominated place, with Metro Railway staff.

13.4 Drill for evacuation from station premises:

In case of fire, stampede, sabotage or any other major incident, necessitating evacuation of passengers from the station, the procedure to be followed may be included in this drill. This drill

- 78 - is to be conducted by operating staff, security staff and air-conditioning and ventilation staff of Electrical Department working within stations. Station Superintendent /shift-in-charge of the station will have to lead the drill for such evacuation of passengers from the station. This drill should be conducted once a year and should include the following.

(i) Communication by the Shift-in-charge to the Traffic Controller by giving reasons for the evacuation of passengers from the station premises. Dissemination of the information to various authorities connected with the operation of evacuation i.e. RPF, local Police or other staff as required depending on the situation.

(ii) Procedure to be followed by air conditioning and ventilation staff working at the station for operation of ventilation of fans.

(iii) The drill should include the functions of the Electrical Department in ensuring that the lighting system, specially the emergency lighting system, is in working order.

(iv) The S&T staff should ensure that channels of communication are in working order. After conclusion of the Drill, by following the laid down procedures, the difficulties encountered should be recorded for further review and rectification/ alteration of the procedures so that the situations can be more effectively tackled at the time of actual disaster.

13.5 Drill for re-railing of derailed coaches:

This drill should be conducted once in 6 months in the maintenance yard i.e. Noapara or Mahanayak Uttam Kumar or in the ‘Y’ sidings of Girish Park or Maidan Station. For conducting the drill, the following procedure should be followed:

(i) One Metro coach should be made to derail in the yard for the purpose of the drill. The drill should preferably be done at night, after office hours and on a line having 3 rd rail.

(ii) The breakdown staff along with AEE, AEN & ASTE be informed that derailment has taken place and should be directed to assemble at a particular location. The time of intimation to the breakdown gang and the officers and the time taken by them to reach the nominated site should be recorded.

(iii) On reaching the site, the breakdown staff should re-rail the coach on a nominated line with the help of available equipment. The time taken for re-railing should be recorded.

(iv) After re-railing, the various parts of the coach should be checked and results recorded as per Accident Performa and the time required for taking all the measurements should be noted.

(v) The Engineering officials and staff in charge of the section should check the track and record details as per Accident proforma. Track deformation should be rectified. The time for such restoration should be recorded.

(vi) The ASTE with his staff should also check the systems of communication and line-side signalling equipment and record the items checked by him.

(vii) A joint fit certificate should be made out after the whole operation is over, by AEE, ASTE and AEN.

(viii) During such a drill, communication with the Traffic Controller should be established by S&T staff attending the mock drill. The time for establishing such communication should also be recorded.

- 79 -

(ix) After the completion of the drill, the time required for various operations should be analyzed and improvements, if any, effected.

13.6 Drill for dealing with the flood situation inside tunnel:

The drill should be conducted once in 6 months on a Sunday when commercial services are not in operation. Staff involved i.e. staff on the Pump Section and Power Supply Section of the Electrical Department, staff of S&T Department and Engineering Department are required to assemble at a particular place where such drills should be conducted. The station staff of either side should also be informed for participating in the drill. This drill should be conducted by creating flood situation inside the tunnel by stopping the work of pumps, opening of fire hydrants blocking the passage of sump meant for pumping out seepage of water from the tunnel. While conducting the drill, time taken by various staff to react and reach the site of incident should be recorded by TPC and Traffic Controller. During such drill, communication should be established between Traffic Control and the site of drill by S&T staff. The time taken to restore normalcy should be recorded and after restoration, a joint certificate should be issued by AEE, AEN, & ASTE. After such drill the time taken of various operations for restoration of normalcy should be recorded and analyzed so that remedial corrective measures can be taken to reduce time for attending to flood situations inside the tunnel during the actual operation.

13.7 Power failure drill:

The drill should be conducted by power supply supervisor and another concerned officials in presence of AEE in charge of power supply once in 6 months. The procedure to be followed may be one of the following:

(i) Creating a fault on 3 rd rail causing tripping of HSCB and finding out of the fault and rectification of the same.

(ii) Switching off power from a Receiving Station and restoration of power through alternate source by remote control or by issuing instruction of various sub-stations through telephonic communication in case of remote control failure.

(iii) The Time required for restoration should be recorded and the result analyzed.

13.8 Types of drills to be conducted on regular measures:

(i) Fire drill (ii) Derailment drill (iii) Drill for evacuation from station premises. (iv) Drill for re-railing of derailed coaches. (v) Drill for dealing with flood situation inside tunnel (vi) Drill for restoration of power supply.

The DyCOM(Safety) of Metro Railway has been made in-charge to ensure that the drills are conducted on regular measures.

- 80 -

IMPORTANT TELEPHONE NUMBERS

14.1 ADMINISTRATIVE OFFICERS OF METRO RAILWAY: Sl No. Name & Designation Rly. P&T Phone No. ADMINISTRATION 1 Sri. P.B. Murty 2226-7220 55000 General Manager 9007041000 2 Sri S.K. Ghatak 2226-3036 55002 Secy to General Manager 9007041001 3 Sri J. Roy ------55005 P.S. to General Manager 9007041007 4 Sri P. Ghosh 2226-3959 55015 DGM(G)/Sr.PRO 9007041906 TRAFFIC 5 Sri S.K. Das 2226-4227 55700 Chief Operations Manager 9007041900 6 Sri K.V. Rao 2217-5986 556007 Chief Traffic Manager 9007041902 7 Shri M. Mahali 2226-7569 55605 Dy. COM(Safety) 9007041903 8 Sri A.K. Sengupta 2217-7679 55701 Dy.COM(O&M) 9007041904 ELECTRICA L 10 Sri B,K. Patel 2226-4673 55400 CEE (CSO) 9007041300 11 Sri R.K. Roy 2217-4394 55403 CEE(CON) 9007041301 12 Sri A.K.Kundu 2532-6061 53500 CEE/RS 9007041302 13 Sri C.R. Hait 2227-1064 55407 Dy.CEE/Con 9007041324 14 Sri C.N. Singh 2217-2794 55480 Dy.CEE/M, 9007041304 15 Sri S. Sanki 2227-6490 55424 Dy.CEE/Con/Spl 9007041367 16 Sri S. Bhattacharjee 55405 2217-1753 Dy.CEE (P) 9007041306 17 Sri B. Nag 9007041307 53562 Dy.CME 18 Sri A. Chakraborty 2556-8701 53506 Dy .CEE/POH/NOA 9007041308 19 Sri R.K. Choudhary 2532-8062 53517 Dy.CEE/RS/NOA 9007041302 SIGNAL & TELECOM 20 Sri L.P. Sinha 2226-4720 55500 CSTE 9007041800 21 Sri A.S. Tomar 2226-2609 55505 Dy.CSTE(Con) 9007041801 22 Sri D. Banerjee 2226-7892 55506 Dy.CSTE(M) 9007041802

- 81 -

ENGINEERING 23 Sri J.K. Verma 2217-0675 55200 CE, 9007041200 24 Sri Vijay Kumar Gupta 2217-1754 55203 CE(Con) 9007041201 25 Sri Abhijit Roy 2227-2076 55217 Sr.DEN 9007041203 26 Sri M.K. Satpathi 2227-2050 55287 Dy,CE/MR-II 9007041202 27 Sri B.S.K. Subudhi 2226-0119 55212 Dy,CE/Con/(East) 9007041209 SECURITY 28 22266599 55736 Sr. Security Commissioner/RPF 9007041750 MEDICAL 28 Dr. R. Bhattachrya 2481-3722 55713 MS (I/C) 9007041502

14.2 METRO STATIONS WITH NEAREST POLICE STATIONS: Sl Metro Railway Stn. P&T Railway Police Station Phone No. No Phone No. Phone No. 1 Dum Dum 2557-8317 53206 Sinthi 2530-0853 2532-5383 Cossipore 2556-6434 2 Belgachia 2557-6082 53212 Ultadanga 2356-6263 2356-6264 Chitpur 2556-6141 3 Shyambazar 2554-9748 53213 Shyampukur 2533-2100 2555-7585 4 Sovabazar Sutanuti 2554-3312 53216 Shyampukur 2533-2100 2555-7585 5 Girish Park 2241-5452 53218 Girish Park 2219-8041 6 Mahatma Gandhi Road 2556-8709 55621 Jorasanko 2269-7279 7 Central 2226-3752 55608 Bowbazar 2215-5100 2211-4813 8 Chandni Chowk 2226-5312 55600 Bowbazar 2215-5100 2211-4813 Harestreet 2211-8760 2215-0100 9 Esplanade 2226-1088 55781 Harestreet 2211-8760 Maidan 2223-2462 New Market 2283-6100 2217-7397 10 Park Street 2226-1663 55771 Maidan 2223-2462 New Market 2283-6100 2217-7397 Park Street P.S. 2226-8321 11 Maidan 2226-1593 55761 Maidan 2223-2462 Shakespeare 2281-7100 12 Rabindra Sadan 2455-3444 55751 Bhowanipore 2455-8092 13 Netaji Bhavan 2475-0863 55741 Bhowanipore 2455-8092

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14 Jatindas Park 2455-3763 54226 Bhowanipore 2455-8092 Kalighat 2454-0177 15 Kalighat 2466-8381 54233 Kalighat 2454-0177 Tollygunge 2464-2765 16 Rabindra Sarobar 2471-5420 54236 Charumarket 2424-5100 2424-9900 17 Mahanayak Uttam Kumar 2471-5717 54225 Regent Park P.S. 24711783 18 Netaji 2701-6950 54258 Regent Park P.S. 24711783 19 Master Da Surya Sen 2701-6995 54262 Regent Park P.S. 24711783 20 Gitanjali 2499-7966 54265 Regent Park P.S. 24711783 21 Kavi Nazurul 2462-1233 55871 Patuli 2462-6514 22 Shahid Khudiram 2462-1511 55866 Sonarpur 2434-9296 23 Kavi Subhash 2701-7405 55861 Sonarpur 2434-9296

14.3 KOLKATA POLICE AND SUPPORTING RESCUE RELIEF AGENCIES: Sl Police / Agency Phone No. No. 1 Kolkata Police Headquarters, Control Room 2250-5000-09/5090/5099/5188/5265 , Lalbazar Hot Line- 55491 (Rly.) 2 Commissioner of Police 2214-5060/5424

3 Spl. Addl. Commissioner of Police(O) 2214-5509 /1307 for Metro Railway 2250-5262 4 Metro Bhavan Control Room (PBX) 2226-7280 – 86 5 Metro Railway Police Control 2228-1208/2264 ( Esplanade Metro Stn. ) 55796 (intercom) 6 Kolkata Police , Lalbazar Exchange 2250-5000 -9 SPECIAL BRANCH 7 D.C.(I) 2282-5957 / 2070 8 AC (V) 2283-7009 9 O/C, VITAL 2282-9656 10 EPAPX 2282-3568/8710/ 1612 , 2432-2439 11 S.B. Control Room 2282-3565/3240 /3260 , 2283-7016/ 7017 12 IGP (Law & Order ) 033-2414- 5401/5417 98309-40682 13 D.C. , SAF 2400-2406 14 Air Port PBX 033-25118787 /9333/4000. 15 Air Force PBX 033-25119600 16 Security Manager Indian Airlines 033-25119101 N S G 17 Director General 011-25671521 18 Inspector General (OPS) 011-25671523 19 Force Commander 0124-2337050 20 Duty Officer Hqr. NSG 011-25663133 011-25671528(Fax) 21 NSG Control Room 011-24360021/0208 NDRF 22 NDRF( National Disaster Reserve Force) 2526-3077 2526-4302 WEST BENGAL 23 Relief Commissioner Govt. of W.B 2214-3674

- 83 - 14.4 AMBULANCE AND FIRE SERVICES: AMBULANCE 1 Metro Railway Hospital, Tollygunj 54426 7278322796(Driver) 2 NOA Health Unit 53616 8017783221(Driver) 3 St. John Ambulance 32966 2248-5277 4 Indian Red Cross Society -- 22483636 FIRE 1 Metro Bhavan Fire Unit 55731 2 Metro Fire Station Tollygunj 54411 23775430 3 Metro Fire Station Noa 53603 4 Fire Inspector/M.Rly KRSD 55729 (M)9163341908 5 W.B Fire Service, HQ 101 ----- Free School Street 2252-1165 6 W.B Fire Service Central Avenue 2241-4545 ------2241-4646 7 W.B Fire Service DUMDUM ------2551-4309 8 W.B Fire Service NAKTALA ------2411-5393 9 W.B Fire Service KALIGHAT ------2454-4527

14.5 NEARBY HOSPITALS AND NURSING HOMES: Sl No. Name of the Hospital Telephone No. 1 B.R. SINGH HOSPITAL E.Rly/Sealdah Rly-32851,32852,32891 P&T- 2350-4075 2 Howrah Orthopedic Hospital Rly-22828, 22838 P&T-2641-4858 3 Garden Reach Hospital Rly-44099, 43077,44674 P&T-2439-7828 4 R.G. Kar Medical College & Hospital 2555-8838/ 7675/ 7676 2 Medical College & Hospital 2241-3989 3 Nil Ratan Sarkar Hospital 2283-7091 4 Sambhu Nath Pandit Hospital 2290-0077 5 S.S.K.M. Hospital (P.G.) 2204-1100 6 Calcutta Hospital 2456-7700/7702 7 M.R. Bangur Hospital 2473-3354/0000 8 Tollygunj Medical Hospital Rly-54420, 54308, Metro Rly. Kolkata P&T- 2481-3722, 2471-5797 9 National Medical College & Hospital 2284-9001 10 Ramkrishna Mission Seva Pratisthan 2475-3636/ 3638 /3639 11 Woodland Hospital 2456-7080 /7979/7075 12 Kothari Medical Centre 2479-1746 /2456/ 7050 13 B. P. Poddar Hospital & Medical Research 2445-8901-07

- 84 - 14.6 PRIVATE AMBULANCE SERVICES: Sl NAME ADDRESS TELEPHONE No NUMBERS 1 Dhanwantary 66 Diamond Harbour road 24493734/ 24495168 (24 hrs) 2 Gujrati Relief Society 20 Pollock street 22155188/22359585

3 Life Care Medical Services 1/2A Hazra Rd 24754628 (24 hrs)

4 Rameshwar Nursing Home P155 CIT Scheme VII M 23552923/2160 Ultadanga (24 Hrs.) 5 Swasti Nurses’ Bureau 10 A, Ram Mohan Dutta Rd. 24759158 (24 Hrs.) 6 Aswini Nagar Welfare Society 20C Aswini Nagar, Regent 24112323, 9831138835 Park 7 Apollo Gleneagles Clinic 48/1F Leela Roy Sarani, 24618028/24618079 Gariahat 8 Jadavpur Merchant Association 109 D Dr.K.S.Roy Rd. 24125079/8165, 9830048199 9 Jain Kalyan Sangha 265 E, Rabindra Sarani, 22740690/8620,

10 Lansdowne Nursing Home 119 Sarat Bose Rd 24749175, 24762865

11 Meera Seva Kendra 2/87 Naktala 24110968/8316

12 Peerless Hospital 360 Panchasayar 24622394/2462, 23940971-73 13 Apollo Gleneagles Hospital 23203040/2122 1066(Toll Free) 14 St.John’s Ambulance Association Kolkata District Center, 22485277 5&6 Govt. Place (North).

15 Indian Red Cross Society 5 & 6 Government Place 22483636, 22103385

- 85 -

APPENDIX A

SALIENT FEATURES OF METRO RAILWAY, KOLKATA

SNo. ITEM DATA /FEATURE

1.0 GENERAL

1.1 Gauge 1676 mm (5’ 6’’)

1.2 Length

(a) Centre to centre of Termini 25.146 Km

(b) Total length (excluding connection to Car Depot) 26.740 Km

(d) Total length including connection to Car Depot 27.617 Km

1.3 Number of Stations

(a) Underground 15

(b) Elevated 6

1.4 Distance between stations

a) Average 1.1425 km

b) Maximum 2.151 km (Dum Dum - Belgachia) c) Minimum 0.597 km (Central- Chandni Chowk)

2.0 ROLLING STOCK / TRACTION

2.1 Train Composition 8 coaches/Train (Length 163 metres)

a) Driving Motor Coach 2

b) Non-Driving Motor Coach 4

c) Trailer Coach 2

2.2 Class of accommodation One Class

- 86 - 2.3 Carrying capacity

a) Driving motor coach each 42 sitting + 259 standing

b) Non-Driving motor coach each 48 sitting + 278 standing

c) Trailer coach each 48 sitting + 278 standing

d) Total per trains 8 coaches 372 sitting + 2186 standing = 2558

2.4 Coach dimensions

a) Length (buffer to buffer) 20.40 m

b) Width (outer to outer) 2.74 m

c) Height (above rail level) 3.72 m

d) Maximum axle load 17.0 t

2.5 a) Acceleration

i) Maximum: 1.1 m/s 2

ii) Jerk rate: 0.75 m/s 2 max.

b) Deceleration

i) Service: 1.1 m/s 2

ii) Emergency: 1.3 m/s 2

2.6 Speed

a) Maximum 55 kmph

b) Schedule (Average speed) 30 kmph

2.7 Station stop time 20 sec

2.8 Traction system

a) Voltage 750 V dc

b) Current Collection Third rail. Return through running rail.

c) Braking Electro-dynamic with Electro- pneumatic and Auto brake, parking brakes for stabling in AC Rake

- 87 - d) Motors

i) BHEL Make 93 kW, 338 V / 310 A ii) NGEF Make 160 kW, 675 V / 265 A iii) BHEL Make (AC Rake) 167 kW, 675 V / 275 A

e) Controls

i) For coaches in operation Rheostatic

2.9 Door operation Electro pneumatic. Electrical operation for AC Rake.

3.0 POWER SUPPLY

a) Number of Receiving cum Traction cum Auxiliary Substations (33 kv/11 kv /415 ac /750 dc ) 4 Nos.

b) Number of Traction cum Auxiliary Substations (11 kv / 415/ V ac / 750 V dc ) 12 Nos.

c) Number of Auxiliary and mid-section Substations (11 kv /415 ac) 34 Nos.

d) Number of emergency battery lighting sets (250 Ah/220 V ) 77 sets

3.1 Anticipated maximum power demand when fully operational 30 MVA

3.2 Number of underground pumping station 53 Nos.

4.0 VENTILATION AND AIR- CONDITIONING

4.1 Main Parameters

a) Maximum permissible temperature at stations 30 0C

b) Maximum permissible temperature in running tunnels 32.8 0C

c) Maximum relative humidity at stations 87 %

d) Maximum relative humidity at tunnels 77 %

e) Maximum air velocity in tunnels 1 m/s

f) Maximum air velocity in stations 2.5 m/s

g) No of air changes

i) Station 12 times per hour ii) Tunnel 12 times per hour

- 88 -

5.0 SIGNALLING & TELECOMMUNICATION

5.1 Type of signalling now in operation Absolute Block System (Automatic Block System planned in near future)

5.2 Line Supervision Interlocking (EI) System

5.3 Telecommunication i) Automatic dialing telephone for administrative and operating functions.

ii) Omnibus control telephone for operational purpose.

iii) Train radio communication between Central Control and each train.

iv) Closed Circuit Television at stations for passenger control and surveillance.

v) Public address system in train and in stations.

vi) Central Time system.

vii) Provision of walky-talky 2 (Nos.) for point to point contact (short distance) in ART Van.

5.4 RFID basis Automatic i) POST (Point of Sale Terminal): To issue tokens Fare Collection and ii) Card Reader: To issue different types of cards Passenger Control iii) Entry Gate: Entry of passengers System iv) Exit Gate: Exit of passengers v) Bi-directional Gate: Entry and exit of passengers vi) Stn. Server: To supervise the working of above machines vii) Central Server : To link all above machines. at Data Center

6.0 CIVIL ENGINEERING

6.1 Method of Construction

a) Reinforced concrete box by cut and cover method 13.874 km

b) Driven tunnels with CI or RC lining 1.232 km

c) Elevated length carried over Reinforced Concrete Girders 1.584 km

d) Elevated length over PSC box girders 7.673 km

e) Surface / Through 3.385 km

- 89 - 6.2 Platforms

a) Length 170.0 m

b) Type and width i) Dum Dum : 2 side platforms 5.0 m & 7.0 m wide

ii) Central : One Island platform 8.26 m wide, 2 side platforms, each 4.13 m wide

iii) Park Street : 2 side platforms each 5.5 m wide

iv) Mahanayak Uttam Kumar : 2 side platforms each 6.0 m wide

v) Netaji, Masterda Surya Sen, : 2 side platforms each Gitanjali, Kavi Nazrul, Shahid 2.9 m – 7.6 m wide. Khudiram

vi) Kavi Subhash : 2 side platform each 3 m – 11 m wide

vii) Others : Island platforms 10.26 m and 6.2 m wide

c) Height above Rail Level 1.03 m

6.3 Depth of Station

a) Underground Stations Depth from Ground Level To Platform Level:

i) Maximum (at Central Station) 12.854 m

ii) Minimum (at Park Street) station 6.920 m

b) Elevated Station Height above Ground Level to Platform Level:

i) Maximum (at Kavi Nazrul Station) 12.353 m

ii) Minimum (at Dum Dum Station) 6.957 m

6.4 Box/Tunnel Dimension (Min.)

a) Box Section:- - Tangent Track 8.19 m x 4.64 m Internal dimensions. - Curved Track 9.04 m x 4.715 m (200m Radius)

- 90 - b) Bored Tunnel for 5.10 m Inner dia. single track 5.50 m Outer dia.

6.5 Horizontal Alignment

a) Minimum radius of 200 m curvature in block section

b) Minimum radius of 1000 m curvature at stations

6.6 Gradient Abstract

i) Steepest grade in running line 1 in 50

ii) Steepest grade in connection to Car Depot 1 in 25

6.7 Curve Abstract

a) Ratio of Curve Length to total length:

i) Kavi Subhash to Dum Dum : 47.41 %

ii) Dum Dum to Kavi Subhash : 46.17 %

b) Ratio of Curve Lengths of Radius 400 m and less to total length:

i) Kavi Subhash to Dum Dum : 24.36 %

ii) Dum Dum to Kavi Subhash : 23.59 %

c) Average amount of curvature per km:

i) Kavi Subhash to Dum Dum : 474.1 m

ii) Dum Dum to Kavi Subhash : 461.7 m

6.8 Track Structure

a) Main tracks are ballast-less and consist of 60 kg rails with elastic fasting on concrete bed.

b) In depots, the track consists of 44.61 kg/m (90 R) rails on sleepers resting on ballast.

c) 1 in 10 points and crossings on wooden sleepers resting on ballast or ballast-less bed for running lines and 1 in 8 ½ for car Depot.

- 91 -

APPENDIX B

LIST OF CODES, OPERATING MANUALS FOR THE METRO RAILWAY SYSTEM

1. Metro Railway Operation and Maintenance Act.

2. General and Subsidiary Rules for Metro Railway (G & SR).

3. Accident Manual for Metro Railway.

4. Power Distribution Subsidiary Rules for Metro Railway (PDSR).

5. Schedule of Dimensions for Metro Railway.

6. Maintenance Manual for Engineering Department for Metro Railway.

- 92 -

APPENDIX C

LIST OF DRAWINGS SHOWING LOCATIONS OF FIRE FIGHTING EQUIPMENTS

S.No. Name of Station Page No.

1. Dum Dum C – 1

2. Belgachia C – 2

3. Shyam Bazar C – 3

4. Shova Bazar Sutanauti C – 4

5. Girish Park C – 5

6. M. G. Road C – 6

7. Central C – 7

8. Chandni Chowk C – 8

9. Esplanade C – 9

10. Park Street C – 10

11. Maidan C – 11

12. Rabindra Sadan C – 12

13. Netaji Bhavan C – 13

14. Jatin Das Park C – 14

15. Kalighat C – 15

16. Rabindra Sarobar C – 16

17. Mahanayak Uttam Kumar C – 17

- 93 -

APPENDIX D

AVAILABILITY OF FIRE FIGHTING EQUIPMENTS AT STATIONS IN THE ELEVATED SECTION FROM NETAJI TO KAVI SUBHASH

Sl Name of Fire AFT Stand with Fire Hose Box Fire no the Extinguishers Bucket Hydrant/ Station (CO2 – 4.5 kg. Hose Real & DCP) 1 Netaji Platform-6 1 Stand – 2 Nos. 2 Nos. Hose Fire Hydrant M/Floor-4 Bucket – 8 Nos. Box with 4 Under Concourse-9 Nos. one Process Branch pipe 2 Masterda Platform-6 1 Stand – 2 Nos. 2 Nos. Hose do Surya Sen M/Floor-4 Bucket – 8 Nos. Box with 4 Concourse-9 Nos. one Branch pipe 3 Gitanjali Platform-6 1 Stand – 2 Nos. 2 Nos. Hose do M/Floor-4 Bucket – 8 Nos. Box with 4 Concourse-9 Nos. one Branch pipe 4 Kavi Nazrul Platform-5 1 Stand – 2 Nos. 2 Nos. Hose do M/Floor- 6 Bucket – 8 Nos. Box with 4 Concourse-8 Nos. one Branch pipe 5 Sahid Platform-3 1 Stand – 2 Nos. 2 Nos. Hose do Khudiram M/Floor-4 Bucket – 8 Nos. Box with 4 Concourse-9 Nos. one Branch pipe 6 Kavi Up Platform-6 1 Stand – 2 Nos. 2 Nos. Hose do Subhash DN Platform-6 Bucket – 8 Nos. Box with 4 Sub-Way – 2 Nos. one Booking - 2 Branch pipe

- 94 -

APPENDIX E

LIST OF DRAWINGS SHOWING DISPERSAL ARRANGEMENTS

S.No. Name of Station Page No.

1. Dum Dum E – 1

2. Belgachia E – 2

3. Shyam Bazar E – 3

4. Shova Bazar Sutanauti E – 4

5. Girish Park E – 5

6. M. G. Road E – 6

7. Central E – 7

8. Chandini Chowk E – 8

9. Esplanade E – 9

10. Park Street E – 10

11. Maidan E – 11

12. Rabindra Sadan E – 12

13. Netaji Bhavan E – 13

14. Jatin Das Park E – 14

15. Kalighat E – 15

16. Rabindra Sarobar E – 16

17. Mahanayak Uttam Kumar E – 17

18. Netaji E – 18

19. MasterDa Surya Sen E – 20

20. Gitanjali E – 22

21. Kavi Nazrul E – 25

22. Shahid Khudiram E – 28

23. Kavi Subhash E – 31

C-1

PLAN AT PLATFORM LEVEL

PLAN AT CONCOURSE LEVEL

C-2

PLAN AT MEZZANINE LEVEL DUM DUM SHYAM BAZAR

PLAN AT PLATFORM LEVEL

C-3

PLAN AT MEZZANINE LEVEL

SHOVA BAZAR BELGACHIA

PLAN AT PLATFORM LEVEL

C-4

PLAN AT MEZZANINE LEVEL

PLAN AT PLATFORM LEVEL

C-5

PLAN AT MEZZANINE LEVEL M.G. ROAD SHOV A BAZAR

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