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Spring 2014

Extra InSideNews and Benefits Information for Nationwide Retirees

Looking back: Vintage Nationwide signs show off the N and Eagle

Benefits Nationwide reports North Carolina re-verification exceptional celebrates 85th coming soon 2013 results anniversary Table of Contents Kyle Bowser and Winnie

Michael Browne

Harleysville 10Onion ring-eating pup takes 9 president to retire VPI’s hambone award

Looking back: Vintage Nationwide signs show off the N and Eagle Nationwide-funded Nationwide reports academy helps kids 6 record 2013 results learn life lessons 12 15 BENEFITS FYI ANNouncements & reunions

re-verify eligibility nationwide celebrates Aloha! Retirees cruise the Memoriam of dependents for 85 years in North Carolina Hawaiian islands 4 benefit plans 16 17 20

Scottsdale retirees retirements 18 REconnect 22

2 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 3 Benefits

Re-verify eligibility of dependents A look at retiree Get an additional $500 discount on Ford vehicles for benefit plans 2014 Annual Retirees receive special X-Plan Pricing on Ford vehicles. Through Sept. 30, you can receive an This year, Nationwide will ask service provider, will coordinate additional $500 bonus discount on top of our all retirees to re-validate their this process and collect documents. Enrollment regular X-Plan Partner discounts. To receive dependents and household All verification documents will be Wondering what benefits other Nationwide retirees the additional $500 off, you’ll need to print members enrolled in the kept completely confidential. enrolled in? Here’s an overview of the enrollment the $500 Select X-Plan Partner eCertificate and company’s various health, life numbers from the 2014 Annual Enrollment period. X-Plan Partner PIN Certificate and present and supplemental accident plans. Why is Nationwide both to your local Ford or Lincoln dealer. For This verifies they are eligible to be re-verifying dependents? Health care enrollment for Medicare-eligible retirees, details, visit http://nationwide.com/imretired. covered in those plans. Under federal law, Nationwide has dependents and other eligible persons: a responsibility to all individuals What is Dependent enrolled in the Plans to ensure Option 2014 2013 Eligibility Verification that only individuals who meet the (DEV)? Plans’ eligibility requirements are UnitedHealthcare Medicare-Advantage PPO 2,534 2,577 Associates, retirees, COBRA covered. UnitedHealthcare Supplement Plan K 258 253 recipients and long-term disability UnitedHealthcare Supplement Plan F 858 824 recipients who cover individuals This ensures the Plans are as dependents or household in compliance with legal Other Medicare Advantage Options 620 620 members in certain Nationwide- requirements and helps control (not offered by Nationwide) offered benefit plans must provide costs for individuals enrolled in Total 4,270 4,274 documents that prove the person(s) the Plans and for the company. they’ve enrolled are eligible for Prescription drug enrollment for Medicare-eligible retirees, dependents and other eligible persons: that coverage. Dependents and household members need to be re-verified Option 2014 2013 • The benefit plans to be reviewed every three years. for retirees include the medical, UnitedHealthcare Prescription Drug Plan Option 1 2,232 2,255 life and supplemental accident More information UnitedHealthcare Prescription Drug Plan Option 2 1,181 1,169 plans (the “Plans”) We’ll share more information throughout the process, including Other individual plan/no prescription drug plan 351 356 • Dependent status will be details about what you’ll need to (not offered by Nationwide) determined under the Plans’ do, what documents you’ll need Total 3,764 3,780 terms and includes spouses, and important dates. children and household Health care enrollment for non-Medicare-eligible retirees, dependents and other eligible persons members. You’ll receive more You’ll receive detailed information (prescription drug coverage included): specific information in the mail at your mailing address on file when it is available. Option 2014 2013 • ALL dependents covered by the Plans must be documented PPO Basic 208 218 If you have any questions about during this process or their the DEV process, contact the PPO Premium 414 462 coverage will be terminated for Associate Service Center at the remainder of the year Health Savings Choice 710 668 1-877-768-7231. The Aon Hewitt Dependent Total 1,332 1,348 Verification Center, a third-party 4 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 5 Looking Back Vintage Nationwide signs show off the N and Eagle

When Nationwider Robert Foss saw the vintage interest in collecting these symbols from the past. We “They’re big, bold and beautiful,” the article reads. Nationwide sign at a salvage store in Des Moines, changed our name in 1955 from Farm Bureau Mutual “They reflect our ‘new look’ and are truly signs he had to buy it. to Nationwide Insurance, and the most recent finds of the times … These attractive new signs will have hailed from that era. effectively establish our new name and service So the Marketing associate paid $350, carried the mark in the minds of our policyholders and the 14-foot billboard across downtown with the help of In February, crews unveiled a 10-foot former general public. When we begin our expansion another Nationwider and erected it on the seventh billboard in Plaza One in Columbus that originally program into other states, these same signs will floor of their Locust Street building. Now — half came from a farm auction in Missouri. A smaller be emblematic of our Nationwide service.” a century later — the rustic sign that used to be sign from Harleysville now remains safe within surrounded by cornfields on a highway has found Nationwide’s History & Archives Center. A third Reese encourages associates and retirees to share a permanent home. piece from 1958 was even featured in January on their work and stories so we can preserve them the popular American Pickers TV show. for generations. “It’s part of our history,” Foss says. “We’re going back to our roots. It’s good to know where you’ve “This sign passion is generated by our own associates come from.” and retirees who are interested in our past,” says Mandy Reese, a Nationwide library services specialist. Have your own Foss’ sign is not alone. Since Nationwide introduced the N and Eagle back into our branding through the In our archives, Reese found a 1955 Challenger Join the Nation campaign, there has been a renewed newsletter that first described these artifacts. story to tell? If you would like to comment about your own experiences with this topic or have other memories you would like to share, please write to Steve Hausfeld or Mandy Reese at:

Address: Nationwide History & Archives Center , 3-04-103 Columbus, 43215-2200 Email: Steve Hausfeld: [email protected] Mandy Reese: [email protected]

6 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 7 Around the Company

Nationwide reaches Harleysville president to retire After a long and will drive long-term growth in our J.D. Power top tier distinguished independent channel businesses. career as an Nationwide’s auto claims and our • Nationwide auto claims satisfaction insurance leader “I want to express my deep, personal renters product led to high ratings in significantly increased 19 points to in both the public appreciation to Michael for all he has the recent J.D. Power 2013 Auto Claims 867 and is now part of the JDPA’s High and private sectors, done for Harleysville and the Nationwide and 2013 U.S. Household Insurance and Satisfaction Tier Harleysville companies, the insurance industry and Bundling studies. President and COO our country,” says W. Kim Austen, Allied • Industry overall satisfaction in auto Michael Browne president and chief operating officer. Auto claims claims remained relatively stable, but will retire effective For the first time, Nationwide was listed still trended up three points to 855 May 1. Browne is a highly decorated Vietnam in the J.D. Power and Associates’ (JDPA) veteran who was awarded the Bronze Star • Satisfaction when customers first High Satisfaction Tier for auto claims in Browne has led Harleysville since 2004, Medal with Combat “V” and attained the report a claim and at settlement its 2013 Auto Claims study. This exciting and the growth of the company in recent rank of captain in the U.S. Marine Corps significantly increased, likely achievement follows similar results in years can be traced directly to his vision, Reserve. He also led the international contributing to the significant increase Property earlier this year and marks the industry knowledge and commitment insurance practice of a renowned in overall satisfaction. As in prior first time that Nationwide is ranked in the to Harleysville associates and agents. Philadelphia law firm, served as the years, settlement continued to have the High Satisfaction Tier for both Auto and Browne played a critical role in the Pennsylvania insurance commissioner greatest impact on overall satisfaction, Property Claims. strategic combination of Harleysville and held leadership positions in the U.S. followed by the first report of a claim and Nationwide — a partnership that Department of Transportation. Nationwide’s focus on process Renters improvement is credited for the auto In the J.D. Power 2013 U.S. Household claims score, which has steadily increased Insurance and Bundling Study, over the last four years. Highlights from Nationwide was ranked the highest of the 2013 Auto Claims study include: any carrier in the renters category with United Way campaign sets 823 points. This new records No. 1 ranking is significant due Nationwide’s United Way campaign had The money raised during the campaign to strong industry another record-breaking year, raising supports the work of nearly 800 local growth within more than $9.2 million from associates, United Way agencies across the country. renters and the agents and retirees. relatively weather- “Giving back is part of who we are at proof position of With Nationwide Insurance Foundation’s Nationwide,” says John Carter, the 2013 the renters segment dollar-for-dollar match, our total pledge United Way campaign chair and compared to other reached $18.4 million — the highest president of Nationwide Retirement property lines campaign total in Nationwide history. Plans. “I appreciate the hundreds of of business. volunteers who encouraged their peers “This year’s United Way campaign again to participate by sharing the value and demonstrates our passion for helping reach of these dollars. Their efforts — and others,” says CEO Steve Rasmussen. the associates, retirees and agents who “With results like these, our belief that contributed — helped Nationwide set a we can do more when we join together new giving record.” shines through.”

8 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 9 Onion ring-eating pup takes VPI’s Hambone Award Kyle Bowser of Barnstable, Mass., and her entire Thanksgiving ham while waiting husband, rushed out of the house to pick for someone to rescue him. up their daughter without realizing they left a bag of groceries on the counter. When As the winner, Winnie receives a bronze they returned home, they found an empty trophy in the shape of a ham and a VPI 2-pound bag of frozen onion rings and a swag bag filled with toys, treats and an very guilty looking mixed-breed pup. emergency pet kit.

Thinking Winnie’s onion consumption The runners up for the 2013 award were: would only lead to a bad stomachache, Bowser’s husband posted the photo on • Natasha the Siberian Forest cat from Facebook. That’s when a friend pointed Oakland, Calif., who went through an out how toxic onions can be for dogs. entire washing machine’s cycle and lived to purr about it “I did some quick investigating and • Macie the Labrador retriever from Highway Patrol gets found that onions aren’t just bad for dogs, El Cajon, Calif., whose leash got caught bait cars they are extremely toxic and can cause on the front tire of a bicycle causing anemia,” Bowser says. “After reading that, it to run over and fracture the pup’s In an ongoing effort to deter and catch program. It donated cars to the Iowa I immediately called Pet Poison Helpline, rear leg car thieves, Nationwide donated four “bait State Police last April. Ohio’s Patrol will and they instructed me to take Winnie to vehicles” to the Ohio State Highway Patrol. collaborate with local law enforcement the veterinarian.” With more than 500,000 pets insured agencies and place the bait vehicles in nationwide, VPI — a member of the Equipped with GPS tracking, in-car video various communities experiencing vehicle At the vet’s office, Winnie’s blood tests Nationwide Insurance family of surveillance and remote locks, these cars theft. According to the National Insurance indicated initial signs of anemia, but the companies — is the oldest and largest are specifically designed to catch thieves Crime Bureau (NICB), 20,000 cars were Bowsers’ mad dash to the veterinarian pet insurance company in the U.S. “in the act.” stolen in Ohio last year. prevented long-term damage. “If you are thinking about stealing a car in Nationally, almost 700,000 vehicles are Kyle Bowser Ohio, think twice,” said Col. Paul A. Pride, stolen each year, costing consumers and Winnie’s adventures earned her the and Winnie 2013 Hambone Award from Veterinary patrol superintendent. “Thieves don’t the insurance industry more than $7 Pet Insurance (VPI), honoring the most know which cars are bait cars and which billion, according to the NICB. unusual pet insurance claim of the year. are not. Troopers will not only know when one of these vehicles has been stolen, but Nationwide’s “Bait Vehicle Program” Public votes chose Winnie from 11 they will also have the ability to shut the has evolved into an industry-leading nominees, which were selected from the car off remotely, making it easy for officers auto theft initiative across the more than 1.1 million claims VPI receives to apprehend the suspects.” country. During the past five years, annually. All pets considered for the award Nationwide has provided more than made full recoveries and received insurance This is the second time in 2013 95 bait vehicles to law enforcement reimbursements for eligible expenses. Nationwide has assisted with a statewide agencies across the country. The Hambone Award, now in its fifth year, is named for a VPI-insured dog that got stuck in a refrigerator and ate an

10 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 11 Nationwide reports Mobile apps help our record 2013 results members on the go Allied Insurance and Titan Insurance accident checklist and provides Nationwide’s core business performance, Property and casualty added new mobile apps that allow our information for calling a tow service, favorable equity markets and milder- highlights customers to report a claim, get ID cards finding a repair shop or filing a claim. than-expected weather resulted in a net and more while on the go. operating income of $1.3 billion in 2013. Direct written premium (DWP) grew by more than 8 percent during 2013. The Titan Insurance app allows Titan The Allied Insurance app now connects customers to make a payment, check “Nationwide had an exceptional year,” Premium growth reflects new business, increased insured exposure and rate our members directly with roadside their account or ID cards or report a says CEO Steve Rasmussen. “While we assistance, so they won’t be left stranded. claim. Titan.com also received a mobile benefited from improved equity markets adjustments in response to changing market conditions. The feature is available to our members makeover, making it easier to view on and milder weather, our strong business whether they have Roadside Assistance a smartphone or tablet. fundamentals also drove outstanding For the first time, Nationwide coverage or not. Members without coverage results. We saw solid growth in all of our pay on the spot for a one-time service. Both apps are available for Apple and major businesses.” Agribusiness achieved more than $1 billion in DWP in a single year. Android. You can get them from iTunes The app also provides Accident Help, or Google Play. In 2013, Nationwide grew its operating which guides members through an revenue 6 percent to $23.9 billion and In October, Nationwide began marketing paid more than $13.8 billion in auto, to the affluent insurance market through home, life and other claims and benefits its insurance subsidiary, Crestbrook to policyholders. Insurance. Crestbrook currently operates in Illinois, with plans to expand to Save the Date: Financial services highlights additional states this year. Financial services sales increased more “Our foundation is strong, and we have than 6 percent over the prior year, great momentum going into 2014,” which includes life insurance sales. Life Rasmussen says. “Our business has insurance sales were up 20 percent due to changed significantly since our start in strong demand for Nationwide’s Indexed 1926, but our mutual-based values have Universal Life product. not. We don’t answer to shareholders, so we put our energy toward adapting to Nationwide Funds, the company’s mutual the changing needs of our members and fund operation, grew assets under business partners now and in the future.” management to $56.5 billion from $45 If you live near Columbus, Ohio, you’re invited to attend the annual billion 2012. The acquisition of HighMark All Associate Experience on May 8, 2 p.m. to 3:30 Eastern time at Capital Management Inc. in September the . added approximately $3.8 billion in new assets under management. Reunite with old friends and hear what CEO Steve Rasmussen has to say about Nationwide’s future.4 colors Customer deposits with Nationwide More details will follow at http://nationwide.com/imretired. Bank increased to $4.5 billion in 2013. Black Consumer loans also increased 29 percent, For reservations, contact Aaron Reincheld at 614-677-5074 or bringing the total loan portfolio to more at [email protected]. PMS 3005 than $2.5 billion. PMS 2985 PMS 541 12 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 13 Lense is 65% PMS 3005 Nationwide Agribusiness— Nationwide-funded academy helps focused on saving lives kids learn life lessons During the past 50 years, more than Known for its expertise in agribusiness 900 cases of grain engulfment have been risk management, Nationwide Without the gift from Nationwide, Nicole “Before Griffin Academy, many of the reported in the U.S., with a fatality rate Agribusiness partnered with Farm may have never learned this important students were going home to empty of 62 percent. That’s why Nationwide Safety for Just Kids, the Iowa Future lesson about life: houses or to day care centers,” says Dr. Agribusiness organized Grain Bin Safety Farmers of America (FFA) Foundation, Janet McMahill, dean of the School of Week — Feb. 23 to March 1. the National Education Center for “You will not fail if you work hard,” she Education at University. “Now, they Agricultural Safety (NECAS) and other says. “That’s a phrase I learned in are with us for two hours of hands-on Grain Bin Safety Week — intended to groups to increase awareness about Griffin Academy.” activities that are fun and educational.” become an annual event — brought the dangers of flowing grain. visibility to safety procedures that can Nicole is one of about 100 children who Those activities include art, science, save lives. Each day of the event focused on a attend Griffin Academy. Presented by technology, engineering, math and more. specific safety topic such as hazard Drake University’s School of Education, Sometimes, the teachers even take the “Perhaps the most tragic fact about grain identification, bin and equipment design Griffin is an after-school program for children to places where local artists or bin accidents is that they are highly and extraction and rescue techniques. students in Central Iowa, including many business representatives help them with preventable,” says Steve Simmons, Nationwide Agribusiness and NECAS who come from low-income families. special projects. associate vice president of Agribusiness also are partnering to provide grain The program was funded last fall with a Risk Management. “That’s why Nationwide entrapment rescue training and a bin $250,000 gift from Nationwide. “Griffin Academy has given our students Ag has timed this event to bring awareness rescue tube to one nominated fire opportunities that they may not to the dangers of grain bins when many department or emergency rescue squad. The donation specifically funds the urban otherwise experience,” says Brian Crook, farmers and grain handlers are planning education program. Led by Drake student principal of Studebaker Elementary. for the upcoming season.” teachers, Griffin Academy offers classes “Students who on Wednesday afternoons to children participate have who attend Studebaker Elementary and had a great McCombs Middle School. experience and have created a Both schools are on the outskirts of buzz for those Des Moines, and more than 60 percent who have not of the students come from low-income yet joined.” families. Some children perform below the 40th percentile in standardized tests used to measure basic skills, such as reading, math and science. As a result, teachers often feel unequipped to handle challenges, such as: • Behavior disorders • Chronic absenteeism • High drop-out levels • Malnourishment Iowa Gov. Terry Branstad declared the week of Feb. 23 “Grain Bin Safety Week” at a • Disengaged parents signing ceremony on Feb. 6, which was attended by NWAG leaders.

14 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 15 FYI

Nationwide celebrates 85 years in Retirees cruise the North Carolina Aloha! Hawaiian Islands Nationwide retirees toured the Hawaiian Islands in In 1928, Nationwide sold our was a family,” Hood says. “There September on the annual retiree reunion trip. They first auto policy in North are people who still care about caught up with old friends and saw the best Hawaii Carolina as Farm Bureau Mutual helping others.” has to offer, including Waikiki Beach and the historic Insurance Company. Now, as Pearl Harbor. Join them this year on the pink sand the No. 1 ranking auto and The North Carolina region Dave Gettles and Rose Parker beaches of Bermuda. For details, see page 19. home insurer in the state, we’re has a long-standing celebrating our 85th anniversary. tradition of supporting community causes More than 1,000 associates and including the American retirees attended an anniversary Red Cross, United celebration last year catered Way and Food Bank by Clyde Cooper’s BBQ — the of North Carolina. The same restaurant that catered United Way of the the regional grand opening in Greater Triangle, serving Retirees enjoyed the seven-day cruise through the 1951. The event showcased our Durham, Orange and North Carolina Gov. Pat McCrory, NASCAR Hawaiian Islands. commitment to members and Wake counties, ranked driver Danica Patrick and Nationwide Board community partners in the state. Nationwide in the top Member Jack Alphin. 10 out of 800 local Patricia Carlson and Gloria Murray Marie Casey, a retiree who companies providing started working in the North financial support to Carolina Regional Operations the organization. in 1959 as a key-punch operator, remembers the “In my short time in this family-like atmosphere. region, I see that North Carolina associates are “I retired in 2003 and the 43 dedicated to providing years I spent at Nationwide were exceptional service in great years,” she says. “We were everything they do,” a family, and it was an awesome says Martha Frye, North Retired North Carolina Regional Vice President Vicki Naegel and Addison Clark experience. I was afraid to retire Carolina’s regional vice Dave Gettles speaks with an associate, as Jack TK Christenson and Kay Swaney because I loved working.” president. “We’re very Alphin, Nationwide Board Member, looks on. proud of our history in Even after 85 years, it’s easy to North Carolina, and see how Nationwide cares for we look forward to its members, says Teressa Hood, protecting our North who retired in 2012 after Carolina members for 38 years of service. another 85 years and beyond.” “I feel like I came up in the Nationwide family, and it truly North Carolina retirees enjoyed lunch catered by Clyde Cooper’s BBQ, which also catered the Sally Kelly, Jan Shape and Joyce Shoemaker Chuck and Esther Roope regional office’s grand opening in 1951. 16 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 17 Announcements & Reunions Bermuda Scottsdale retirees reconnect Nationwide retirees cruise the Hawaiian Islands in 2013 Don’tSign upD today!elay While supplies last! Don’t miss the fun! More than 50 Scottsdale and Western Heritage Mike Miller, president, Scottsdale Insurance, gave retirees reconnected at the annual retiree luncheon closing remarks. He highlighted many of the recent in February. Retirees were honored for their successes of the Scottsdale Group and shared the contribution to the Scottsdale Group’s success and year-end accomplishment of $2.7 billion for 2013 and caught up with old friends. the stretch goal for $3 billion this year.

The Scottsdale Singers, a group of associates who “Your character and those relationships helped build sing at special events, performed for the retirees. this operation,” Miller said. “We are different in a They sang a parody of “My Favorite Things” called very nice way, and we have you to thank for that.” “My New Favorite Things,” poking fun at retired life and getting older. September 14-21, 2014

With the dramatic New York City skyline Bermuda is a delightful destination that enjoys backdrop, sail past the Statue of Liberty on your a mild climate year round. This lovely island way to the beautiful British Islands of Bermuda. offers pink sand beaches, turquoise waters, Upon arrival, enjoy three full days docked at unique shopping, interesting history and famous the Kings Wharf Royal Naval Dockyard. Come golf courses among many other highlights! The and go at your leisure or opt to participate in BREAKAWAY will be your floating resort during one of 30 organized shore excusions designed to this satisfying trip. All meals, onboard activities quench a variety of interests! and entertainment are included. Plan now to join your fellow Nationwide Retirees and set sail on Norwegian Cruise Line’s newest ship BREAKAWAY from New York City to Bermuda! Gabe Desrosiers was among more than 50 retirees Retirees Nadine Miller and Dorothy Harvey were who attended the annual luncheon. greeted by their friend, Annette Miller, Operations Price is based on per person double occupancy supervisor (center). Prices start at: and availability. Rate includes port/government taxes/fees, gratuities for all shipboard staff and private events onboard for the Nationwide $ Group. Round trip airfare to New York area Interior Room and travel insurance additional. Trip hosted by 1,059 Magic Cruises & Tours agent(s). To make your reservation on the 2014 Nationwide retirees reunion trip and to receive all future trip information, please contact: Magic Cruises & Tours 800-783-7245 or 614-847-5551 or email [email protected] with the subject line: Nationwide Reunion The Scottsdale Singers entertained everyone at the Retiree Larry Zuiker received a commemorative glass Deposit of $250 per person is required as soon as possible for best selection! retiree luncheon. plaque for his work forming and leading the Final payment due by June 17, 2014. Scottsdale Singers when he was still an associate in the Claims division. 18 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 19 Memoriam

January 2013 September 2013 Linda Ridgway, Oct. 12 Carmella Dateno, Nov. 20 Raymond Misita, Dec. 17 Ohio New York New York Billy T. Cramer, Jan. 16 Paul Reichardt, Sept. 10 42 years of service 40 years of service 30 years of service Columbus, Ohio Columbus, Ohio 35 years of service 29 years of service Carroll Allen, Oct. 15 Doris Johnakin Scott, Nov. 27 Evelyn Littrell, Dec. 18 North Carolina North Carolina New York Carol DeSimone, Sept. 13 32 years of service 16 years of service 31 years of service June 2013 New Jersey Alan C. Peters, June 1 10 years of service Robert Fowler, Oct. 19 Emma Walker, Nov. 30 Richard Hume, Dec. 20 Annapolis, Md. Kentucky Pennsylvania Ohio 35 years of service Patricia Bowcott, Sept. 14 18 years of service 15 years of service 30 years of service Florida Please note - Location and years E. Mae Elifritz, June 20 34 years of service Donald Hunt, Oct. 21 December 2013 of service are not always available Ohio Virginia Doris Padgett, Sept. 19 23 years of service Dona Muench, Dec. 1 Virginia Ohio 28 years of service July 2013 Margaret Clark, Oct. 23 30 years of service Florida Nancy Munger, July 7 29 years of service Columbus, Ohio October 2013 William Straight, Dec. 1 30 years of service California/Kansas Robert Trakoval, Oct. 2 Donald Taylor, Oct. 28 6 years of service New York Ohio Jackson Denton, July 20 32 years of service Provident Mutual 22 years of service William Lacey, Dec. 7 34 years of service Ohio Jerry Stainer, Oct. 6 November 2013 37 years of service ANNOUNCEMENTS Neil Frick, July 24 Columbus, Ohio Michigan 24 years of service Joseph Canterbury, Nov. 5 Curtiss Lewis, Dec. 10 23 years of service Ohio Ohio Share your announcements Walter Ruth, Oct. 8 30 years of service 24 years of service Do you have something you want to share with your fellow Lois Potter, July 24 Pennsylvania New York 30 years of service Donald Johns, Nov. 12 Michaele Thorn, Dec. 10 Nationwide retirees? This is your chance! 24 years of service Florida Pennsylvania James Zelske, Oct. 8 8 years of service 5 years of service California InSide Extra wants to include your announcements in August 2013 19 years of service Alice Tarlton, Nov. 13 Anne Yoder, Dec. 10 upcoming issues. To be included, send up to 50 words along North Carolina New York Antonetta Goss, Aug. 13 Jeanne Henderson, Oct. 9 23 years of service 22 years of service with your name, location and year of retirement to Jennifer Syracuse, N.Y. Virginia Strawn at [email protected] or by mail to: 19 years of service 15 years of service Frances Dantzler, Nov. 17 Sara Raab, Dec. 12 Georgia Ohio Richard Schwenk, Aug. 19 Ardith Hiatt, Oct. 9 11 years of service 41 years of service InSide Extra c/o Jennifer Strawn Columbus, Ohio Arizona 1-27-303 33 years of service 16 years of service G. (George) Wesley Northcutt, Robert Krause, Dec. 13 Nov. 18 Ohio One Nationwide Plaza Audbert McMorrow, Aug. 31 Doris Jackson, Oct. 10 Oregon 29 years of service Columbus, OH 43215 Washington Annapolis, Md. 23 years of service 38 years of service 29 years of service

20 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 21 Retirements

July 2013 Perry M. Newton William Howard Sands December 2013 Greenville, N.C. Sacramento, Calif. Mary McGiffin 19 years of service 29 years of service Larry Bell Columbus, Ohio Columbus, Ohio Contact information for 34 years of service Terry Price Roger F. Trostle 18 years of service Canton, Ohio Columbus, Ohio August 2013 40 years of service 38 years of service Eileen Bleskacek Des Moines, Iowa Durana K. Brown Tamala Silvia Robert P. Turner 27 years of service Columbus, Ohio benefits Grove City, Ohio Avon Lake, Ohio 27 years of service Are you non-Medicare-eligible and enrolled in a PPO Plan? Here are 24 years of service 31 years of service Elaine Conrad some customer service numbers you can call: Columbus, Ohio Marshall Davis Diana K. Smith Paula Walker 16 years of service • Anthem (National PPO): Columbus, Ohio Columbus, Ohio Nashville, Tenn. 866-253-6066 40 years of service 34 years of service 20 years of service Linda M. Goslee Group #003329930 Columbus, Ohio Bill Hollar • UnitedHealthcare: 800-201-1336 C. Richard Stevers November 2013 33 years of service Charlotte, N.C. Group #0715014 Columbus, Ohio 32 years of service Susan L. Amsberry 28 years of service Rod Hacker • Caremark (prescription drugs): Des Moines, Iowa Columbus, Ohio Carol Lamone 800-776-1355 Group #NTWDE Virginia (Ginger) Zozos 22 years of service 40 years of service Columbus, Ohio Harrisburg, Pa. • WageWorks (HRA): 877-924-3967 37 years of service Karen G. Barr Suzanne M. Jenkins 37 years of service For questions about the Pension Plan (for example, your monthly Charlotte, N.C. Columbia, Md. pension check), call the Nationwide Benefits Center at 800-633-0026. Lee Morton, Jr. 29 years of service 41 years of service Raleigh, N.C. October 2013 You’ll need to enter your Social Security number and password. If you don’t know your password, press (*0) to speak to a customer service 33 years of service Joanne Cooper-Novak Ed Brown Darla Lanz representative. Dublin, Ohio Dublin, Ohio Lincoln, Neb. Nancy P. Rollins 15 years of service 40 years of service 45 years of service You can also find information online at www.resources.hewitt.com/ Raleigh, N.C. nationwide. If you have questions about retiree medical eligibility or 46 years of service Linda Kraschinsky Samuel J. Folmar Charles J. Luse enrollment, call the Associate Service Center at 877-768-7231. Dublin, Ohio Columbus, Ohio Dayton, Ohio Jacqueline P. Trudeau 31 years of service 33 years of service 28 years of service For information on your 401(k) savings funds, call Schwab at 800-FON- Worcester, Mass. 401K (800-366-4015). You’ll need to enter your Social Security number 23 years of service Gerald (Jerry) Kupsky Clifton F. Lacks Jr. Janie Owens and Personal Identification Number (PIN). If you don’t know your PIN, Columbus, Ohio Richmond, Va. Des Moines, Iowa listen for the prompt and press (*0) to be transferred to a participant September 2013 31 years of service 28 years of service 25 years of service services representative. Representatives are available between 9 a.m. and 9 p.m. weekdays, Eastern time. They can answer questions about Luther E. Hafey Terri A. LeFever Lynda S. Lacy-Higgins the plan. Columbus, Ohio Henry R. Rolph Canton, Ohio Durham, N.C. Oakland, Calif. 13 years of service If you’ve forgotten or misplaced your PIN, they can help you 32 years of service 20 years of service 21 years of service order a new one. You also can access your information online at Wes Landon Sharon Loss Tony Littlefield www.401kaccess.com. Des Moines, Iowa Sara Winkler Columbia, Md. Columbus, Ohio 26 years of service Columbus, Ohio For claims and all other issues, contact your health plan at the number 48 years of service 40 years of service 32 years of service listed on your health plan ID card.

22 InSide Extra • Spring 2014 Spring 2014 • InSide Extra 23 One Nationwide Plaza Presort Standard Extra Benefits Planning, 1-04-403 US Postage InSideNews and Benefits Information for Nationwide Retirees PAID Columbus OH 43215 2220 Des Moines, IA Permit # 3937 is published three times a year for Nationwide retirees, as a partnership between Benefits Planning and Corporate Communications.

An electronic version of this publication, as well as updated news of retiree events and other information of interest, are available at www.nationwide.com/imretired.

If you have questions or suggestions for a future issue, please contact:

Jennifer Strawn Corporate Communications One Nationwide Plaza, 1-27-303 Columbus, OH 43215 [email protected]

Nationwide, the Nationwide framemark and On Your Side are federally registered service marks of Nationwide Mutual Insurance Company. ©2014 Nationwide Mutual Insurance Company, All Rights Reserved. G 9425 03/14

Legal notice Your privacy is This publication provides supplemental information and offers actions you can take to better important to us manage your retirement benefits. For retirees enrolled in the Nationwide health care plans, Nationwide reserves the right to the Health Insurance Portability and Accountability Act change or discontinue any of these (HIPAA) requires us to remind you that you can request benefits and policies. The legal plan a copy of Nationwide’s HIPAA privacy notice. documents and insurance policies govern administration and all If you’d like a copy, please call the Associate Service Center benefit payments. at 877-768-7231. Or you can view and print an electronic version at www.nationwide.com/imretired. If there’s any inconsistent information between this If you have any questions, please call the Associate Service publication and the plan Center at 877-768-7231. Representatives are available document or insurance policies, the Monday, Tuesday, Thursday and Friday, 8 a.m. - 6 p.m. and information in the plan document Wednesday, 9:30 a.m. - 6 p.m. Eastern. and insurance policies prevails.

24 InSide Extra • Spring 2014