Hulme, Moss Side, Whalley Range and Old Trafford
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Hulme, Moss Side, Whalley Range and Old Trafford Neighbourhood plan Contents Welcome Neighbourhood profile A great place to live... Local knowledge What next? Our commitment What can you do? Getting involved Your money Welcome to your new neighbourhood plan At Jigsaw Homes Group we take pride in how we can work with our local partners to our neighbourhoods and want to work with make improvements. residents to achieve our mission of ‘Creating homes. Building lives.’ As a result of the findings, we will target resources to areas in need through a range This plan takes on board feedback from of activities to make you feel happier with employees and residents looking at key your neighbourhood. issues like health and employment, crime and anti-social behaviour, money The plan will be in place for three years. We management and neighbourhood desirability. will monitor performance regularly against a range of indicators including resident This information helps us to identify the satisfaction to drive forward priorities. main challenges in your neighbourhood and Neighbourhood profile information Here are some facts and figures about the Properties by type people and properties that make up your neighbourhood which we thought you may find interesting. Bungalows Houses Flats Tenants by age 14 528 200 Under 25 years - 11% 36 - 54 years - 36% Number of Jigsaw Homes properties 742 25 - 35 years - 26% 55+ years - 19% Unknown - 8% Average length of tenancy 13.3 years A great place to live... The lively neighbourhood of Moss Side, Hulme, Whalley Range and Old Trafford is located just south of Manchester City Centre. Adactus Housing, subsidiary of Jigsaw Homes, owns 742 homes within this area with the majority in Moss Side and Old Trafford. The neighbourhood is extremely well connected to the city of Manchester with multiple bus routes, tram stops and bike lanes throughout. Properties in this neighbourhood are predominantly terraced housing. A number of schools and colleges are scattered throughout the area. Local amenities include numerous shops, eateries, post offices, religious buildings and centrally within this neighbourhood, project offering gardening, woodwork, a cafe pharmacies. The neighbourhood is in close providing attractive green space in a densely and a number of other projects to empower proximity to Manchester Royal Infirmary populated area. residents to get involved. and St Mary’s Hospital. Manchester’s main universities are also located very close by. Moss Side hosts the famous Caribbean New Homes Carnival of Manchester every year and have Housing in Old Trafford is near to Lancashire been at the forefront of the carnival for Jigsaw has plans to build around 2,400 more County Cricket Ground and the famous over 40 years. Moss Side is also home to an homes by 2022 through a mix of tenures Manchester United Football Club’s home award- winning community allotment which including affordable rent, shared ownership ground. A number of leisure facilities aims to be an example of self-sustainability. and market sale. Some of these new homes and parks are noted throughout the The allotment regularly involves the wider are already being built in Manchester and neighbourhood with the recently refurbished community and is often used as a hub for we’re sourcing potential sites in the city for Moss Side Leisure Centre and Library events and meetings. others. reopening in November 2018. The outstanding Alexandra Park covers Hulme also has a community-led garden 60 acres of Whalley Range and is located centre which is an inner city horticultural How well is your neighbourhood performing? Neighbourhood experience We have identified a range of both internal and external indicators On average, people who move into the neighbourhood tend to stay that tell us how great your neighbourhood is overall. in their homes for a reasonable length of time. The neighbourhood experiences some antisocial behaviour or neighbour nuisance cases. The indicators range from the condition of the properties in the This indicates that while the majority of residents treat each other neighbourhood to levels of employment and poverty. You can see with respect, there are some incidents that do occur that have a them all below with an explanation of what the ratings mean for negative impact on people’s ability to relax and feel secure in their your neighbourhood. homes. Satisfaction with the neighbourhood is relatively high although there is room for improvement. Household money management Community insight £ When looking at the way in which people pay their rent, levels of rent Overall the neighbourhood is a popular place to live offering people arrears and the number of evictions, the neighbourhood performs to a good quality of life. The neighbourhood performs well when a satisfactorily level. However, this means some households may still compared with other areas locally in relation to socio economic be experiencing money management issues, could be at risk of losing indicators. Performance in terms of health, employment, skills and their homes, and may need additional support. training figures and poverty are all given consideration in this section. Demand Overall summary The time it takes to re-let a property is generally good across the Overall the neighbourhood is a popular place to neighbourhood indicating that properties are generally popular with a live offering people a good quality of life. The main low number of repairs required and people who are eligible can move aim for this neighbourhood is identifying the right into their new home relatively quickly. activities, services and initiatives that will help it remain like this and deal with any issues that do arise quickly, ensuring that satisfaction remains high. Property condition Generally, the homes in the neighbourhood are in a good condition, are energy efficient and there are no common issues with repairs and maintenance costs. Local knowledge: What you told us about your area. A high number of residents in this causing a danger to others. neighbourhood compliment its community spirit. People from across the neighbourhood Issues with waste, fly-tipping and said they were proud to live here and enjoyed contaminated bins is a well known problem in how diverse and welcoming the community is. Moss Side and Old Trafford with a number of partners and residents trying to combat the Tenants in Moss Side and Old Trafford said issue. It is frequently referred to as an area that they enjoyed the location of their which needs to be improved. neighbourhoods as they were close to all amenities. A few residents across the neighbourhood commented that drivers often exceeded the speed limits on narrow roads and were How will we progress the plan? Work will begin in your neighbourhood on the various actions outlined in your neighbourhood plan as well as in the other 21 Adactus neighbourhoods in April 2019. We will be reviewing the neighbourhood performance data frequently over the next three years and we will keep you updated on the progress through our website, social media and newsletter. You will also have the opportunity to be involved so please watch out for advertised activities or requests for feedback. Our commitment We will monitor how residents are managing customer experience. and enforcement techniques to reduce the to pay their rent and continue to offer advice problem. and guidance to those that are struggling We will regularly monitor the property financially. condition, area appearance and management We will continue to monitor those quality issues related to any properties that become of life factors that have an affect on the We will work closely with residents to ensure empty. We will identify any challenges early community, such as the levels of employment that the community knows where to access and make sure any properties that become and the health and well-being of residents. help and advice on money management empty are ready to let as quickly as possible. issues. We will work with partners to deliver We will identify where customers are not interventions in the neighbourhood targeting We will increase the priority our happy with the repairs service provided and those key issues and ensure residents have revenues team gives to households in the look to establish any trends in this data. We access to the services they need the most. neighbourhood, ensuring early support and will establish patterns in the number and To continue to support the established increasing the level of targeted contact with costs of repairs and introduce a responsive resident associations and social groups customers who are experiencing financial plan to address areas of concern to sit with an aim to increasing membership and hardship. We will look to reduce evictions, alongside our targeted investment and community initiatives. working closely with residents to arrange planned replacement programmes. the most suitable ways for them to pay off To work with the NHS and other agencies to any arrears, supporting individuals through We will work alongside residents and the local provide more health provisions in the area, money management advice dependent on the authority on improving waste management in including mental health, healthy living/eating person’s needs. the area. etc. We will target any properties that are more We will work with partners and residents in To build better relationships with the local difficult to let within the neighbourhood and the delivery of ‘Clean up days’. community by engaging in consultation work to resolve any related appearance issues events with key delivery partners to better that may affect their popularity. We will also We aim to carry out a partnership speeding understand the needs of the community. take action on any other issues affecting the awareness operation to hot spot locations desirability of the area, to ensure a better in the neighbourhood, using prevention What can you do? Familiarise yourself with the money advice the best service.