City of Rio Vista Short Range Transit Plan for : Fiscal Year 2010-2011 to 2019-2020

Final Plan

Prepared for the City of Rio Vista

Prepared by LSC Transportation Consultants, Inc.

TRANSPORTATION CONSULTANTS, INC.

RIO VISTA DELTA BREEZE SHORT RANGE TRANSIT PLAN Fiscal Year 2010-2011 to 2019-2020

Final Report

Prepared for the

City of Rio Vista One Main Street Rio Vista, 94571 707 • 374-5337

Prepared by

LSC Transportation Consultants, Inc. P.O. Box 5875 2690 Lake Forest Road, Suite C Tahoe City, California 96145 530 • 583-4053

Federal transportation statutes require that the Metropolitan Transportation Commission (MTC), in partnership with state and local agencies, develop and periodically update a long-range Regional Transportation Plan (RTP), and a Transportation Improvement Program (TIP) which implements the RTP by programming federal funds to transportation projects contained in the RTP. In order to effectively execute these planning and programming responsibilities, MTC requires that each transit operator in its region which receives federal funding through the TIP, prepare, adopt, and submit to MTC a Short Range Transit Plan (SRTP).

The preparation of this SRTP has been funded in part by a grant from the United States Department of Transportation (USDOT), through Section 5303 of the Federal Transit Act. The contents of this SRTP reflect the views of City of Rio Vista, and are not necessarily those of USDOT, the Federal Transit Administration (FTA), or the Metropolitan Transportation Commission. The City of Rio Vista is solely responsible for the accuracy of information presented in this SRTP.

Civil Rights Compliance: In compliance with Title VI regulations of the Civil Rights Act of 1964, no person in the United States of America shall, on grounds of race, color, or national origin, be excluded from participating in, or denied the benefits of, or be subject to discrimination under any program or activity receiving federal financial assistance. The City of Rio Vista must ensure that federally supported transit service and related benefits are distributed in an equitable manner. The City of Rio Vista has certified that it is in compliance with Title VI regulations.

September 24, 2012

LSC#117080

Acknowledgements

City of Rio Vista

Interim City Manager, Roger Wong Council Member, Janith Norman Council Member, Constance Boulware Council Member, Tim Kubli Director of Public Works and Community Development, David Melilli Transit and Coordinator, John Andoh

Storer Transit Systems

Supervisor, Becky Egleston Project Manager, Alberta Deanda

LSC Transportation Consultants, Inc.

Principal, Gordon Shaw Project Manager, Selena McKinney

TABLE OF CONTENTS

CHAPTER PAGE

1 Introduction ...... 1 Plan Purpose and Content ...... 1 Plan Issues...... 1 Stakeholder Interviews...... 2 Review of Previous Studies and Projects...... 5 Local and Regional Policies ...... 8

2 Setting for Transportation Services...... 9 Project Area...... 9

3 Transit Service Providers...... 19 Public Transportation Service...... 19 Other Transportation Providers...... 40

4 Transit Goals and Objectives ...... 51 Introduction...... 51 Review of Existing Goals and Objectives...... 51

5 Transit Demand Analysis...... 65 Employee Transit Demand...... 65 Elderly and Disabled Transit Demand...... 66 General Public Transit Demand...... 66 Demand Estimation for Middle and High School Students...... 66 Intercity Transit Demand...... 67 Summary...... 68 Future Trends in Transit Demand ...... 68

6 Service Alternatives...... 71 Introduction...... 71 Cost Parameters for Service Alternatives ...... 71 Local Service Alternatives...... 71 Intercity Service Alternatives...... 75 Other Service Alternatives...... 79 Comparison of Alternative Packages ...... 80

7 Capital Alternatives...... 89 Vehicle Needs...... 89 Non-Vehicle Capital Needs ...... 89

8 Management and Administrative Alternatives ...... 95 Management ...... 95 Marketing ...... 96 Update Transit Goals and Objectives ...... 98

Rio Vista Delta Breeze SRTP LSC Transportation Consultants, Inc. Final Report Page i 9 Transit Funding Sources ...... 101 Introduction...... 101 Federal Transit Funding Sources...... 101 State Transit Funding Sources...... 104 Other Miscellaneous Revenue Sources...... 106 Funding Strategies...... 107

10 Rio Vista/Delta Breeze Short Range Transit Plan...... 109 Introduction...... 109 City of Rio Vista Service Plan...... 105 Capital Plan...... 116 Management and Administrative Plan...... 120 Revise and Update Transit Goals and Objectives...... 121 Financial Plan...... 121 Implementation Plan...... 125

Appendix A—City of Rio Vista Organization Chart Appendix B—Lists of Bus Stops for Rio Vista Delta Breeze Appendix C—Title VI Civil Rights Program Appendix D—Planned Large Developments

LIST OF TABLES AND FIGURES

TABLE PAGE

1 Rio Vista Demographic Characteristics...... 13 2 Rio Vista Resident Commute Travel Mode ...... 15 3 Rio Vista Residents Commute Travel Time ...... 15 4 Rio Vista Delta Breeze Fare Structure ...... 25 5 Rio Vista Delta Breeze Vehicle Roster...... 26 6 Rio Vista Delta Breeze Historical Ridership ...... 28 7 Rio Vista Delta Breeze Ridership by Month, FY 2010-2011 ...... 28 8 Rio Vista Delta Breeze Expenses ...... 30 9 Rio Vista Delta Breeze Revenues...... 30 10 Rio Vista Delta Breeze Historical Operating Revenues ...... 31 11 Rio Vista Delta Breeze Historical Operating Revenues ...... 31 12 Rio Vista Delta Breeze Operating Characteristics ...... 33 13 Route 50 and 52 Boarding and Alighting by Stop ...... 37 14 Rio Vista Delta Breeze Onboard Survey Responses—Questions 1 to 13 ...... 38 15 Responses for Rio Vista Delta Breeze Onboard Surveys—Questions 14 to 24 ...... 39 16 Delta Breeze Onboard Survey Comments...... 41 17 Goal I...... 53 18 Goal II...... 55 19 Goal III...... 58 20 Goal IV...... 59 21 Goal V...... 61 22 Goal VI...... 63 23 Rio Vista Estimated Transit Demand ...... 68 24 Budget Constraints for Rio Vista Delta Breeze ...... 72

LSC Transportation Consultants, Inc. Rio Vista Delta Breeze SRTP Page ii Final Report 25 Rio Vista Delta Breeze Service Alternatives ...... 74 26 Annual Service Quantities Required to Serve Isleton ...... 75 27 Rio Vista Delta Breeze Comparison of Alternative Packages...... 86 28 Rio Vista Delta Breeze Vehicle Replacement Needs...... 90 29 Sample Data For Multi-Ride and Pass Sales...... 91 30 Rio Vista Delta Breeze Non-Vehicle Capital Needs...... 99 31 MTC Projected LTS Allocation and Obligations ...... 105 32 Recommended Route 50 Schedule ...... 114 33 Rio Vista Delta Breeze Capital Plan...... 117 34 Rio Vista Delta Breeze Transit Plan—Operating Cost ...... 119 35 Rio Vista Delta Breeze Transit Plan—Ridership and Farebox...... 123 36 Rio Vista Delta Breeze Financial Plan ...... 124

FIGURE PAGE

1 Rio Vista Site and Location Map ...... 11 2 Historic Population of Rio Vista...... 13 3 Comparison of Rio Vista Population by Age-2000 and 2010 ...... 14 4 Distance Rio Vista Workers and Residents Commute...... 16 5 Where Rio Vista Employed Residents Work...... 16 6 Where Persons Working in Rio Vista Live ...... 17 7 Inflow/Outflow of Rio Vista Employees ...... 17 8 Organization Chart of Rio Vista Delta Breeze Transit System...... 20 9 Rio Vista Transit Routes ...... 23 10 FY 2010-2011 Rio Vista Delta Breeze Monthly Ridership ...... 29 11 Passenger Trips per Vehicle Service Hour ...... 34 12 Passenger Trips per Service Mile ...... 34 13 Operating Cost per Passenger Trip ...... 35 14 Route 51 Ridership by Day of the Week ...... 32 15 Annual Operating Costs of Service Alternative Packages ...... 87 16 Passenger Trips per Vehicle Hour of Service Alternative Packages...... 87 17 Estimated Pure Farebox Recovery Ratio of Service Alternative Packages ...... 88 18 Rio Vista Transit Service Plan...... 111

Rio Vista Delta Breeze SRTP LSC Transportation Consultants, Inc. Final Report Page iii

Chapter 1 Introduction

PLAN PURPOSE AND CONTENT

Public transportation is a vital service to many City of Rio Vista residents and to the region as a whole. Transit services provide mobility to the City’s residents, including access to important medical, recreational, social, educational and economic services and opportunities. In addition to being important to the quality of life of City of Rio Vista residents, public transit services assist in the functioning of educational programs, public and private employers, and social service programs through out the City and into neighboring areas.

This Short Range Transit Plan (SRTP) plan is being conducted to assess transit and related transportation issues within the City of Rio Vista and provide a “road map” for the improvements in public transit programs over the upcoming ten years. The intent of this plan is to evaluate the specific needs for transit services, as well as to develop plans for improvements and service revisions. This will be done through the review of existing transit conditions and evaluation of operations, as well as through public outreach via on-board surveys and community-based meetings. A wide range of alternatives has been evaluated. Additionally, an important element of this plan will has been to identify stable funding sources for operations and capital improvements of transit services. The ultimate goal of the plan will be a comprehensive strategy of short-range service, capital, and institutional improvements, with a supporting financial and implementation plan.

The early chapters of this Final Short Range Transit Plan present and review the setting for transportation services, including demographic factors and the recent operating history of the public transit service supplied by the Rio Vista Delta Breeze and the other transit service providers in the plan area. A review and evaluation of goals, objectives and performance measures is included. Survey efforts are summarized in this memorandum, and the need for transportation services is also examined. The findings of these early chapters were then used to develop alternatives that in subsequent chapters.

PLAN ISSUES

Through discussions with transit staff, the following issues were identified for this plan.

• Prioritizing Needs – There are three target markets that are currently served by transit, each with specific and unique needs. These needs must be prioritized and balanced:

– Commuters: passengers who travel early and late in the day, with reduced needs for weekend service. Commuters tend to be discretionary passengers traveling greater distances, can afford higher fares than others, but expect minimal out-of-direction travel and a high quality service.

– Seniors and Persons with Disabilities: passengers who travel midday for quality of life services such as medical appointments, congregate meals and shopping. These passengers often are on limited incomes and therefore are impacted by higher fares. Seniors and disabled passengers typically prefer door-to-door service and dislike

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 1 transferring; changes in service generally require extensive outreach to make passengers comfortable with the new service.

− Students: these passengers are served as a group for after-school programs (per the current River Delta Unified School District agreement).

• Service Destinations – There are a number of larger communities (Vacaville, Fairfield, Suisun City, Pittsburg, Antioch, Stockton and Lodi) that City of Rio Vista residents access for services, but it is inefficient to serve them all with transit. Which destination(s) can best meet the needs of the residents, and what is the best service plan to do so?

• Farebox Ratio – The minimum farebox return ratio required by state law is ten percent. This is currently being met primarily through miscellaneous sales and contributions (FasTrak® and Greyhound sales, ticket commissions, newspaper sales, etc.) with the actual passenger fare revenue only accounting for 4.5 percent of operating revenue. It is desirable to try to improve the true fare revenue ratio.

• Fiscally Sustainable Service Plan – The service plan developed from this SRTP process will need to be financially constrained. While Rio Vista Delta Breeze has had an operating budget of approximately $500,000 in recent years, projections of future revenues realistically are estimated to be closer to between $350,000 and $400,000.

• Prioritize Services – Given the likely need to reduce transit operations, what mobility needs should be served given the limited resources? Should core, lifeline services receive priority funding? Will there be funding for discretionary services? Should services only be expanded if they can be maintained with a zero or very low subsidy rate (for example, the River Delta Unified School District funds the evening Route 51 in exchange for students receiving transportation to evening recreational programs)?

• Funding – What sources of revenue – public and private – can be tapped into to provide a stable transit program?

• Capital – What is the appropriate vehicle replacement plan for Rio Vista Delta Breeze? What other capital facilities and staff (if any) will be required to provide the transit services called for in the plan documents?

• Marketing and Outreach – What marketing program can best promote transit service among both potential riders and the general public, while making effective use of a limited marketing budget? How should the capabilities of the internet be used in the marketing strategy?

These issues have been examined as part of a comprehensive look at the role of transit in the City of Rio Vista and the service plan that best serves this role. This plan will afford the leader- ship of the area an opportunity to take a long-range look at the transit services, and identify the optimal manner in which transit can meet both the present and the future needs of the area.

STAKEHOLDER INTERVIEWS

Stakeholder interviews were also conducted to ascertain what issues are important to the community regarding transit. Furthermore, stakeholders were asked their opinions regarding

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 2 For Rio Vista Delta Breeze their understanding of the role and capabilities of Rio Vista Delta Breeze. Individuals were contacted from the following sectors of the community:

− Trilogy Senior Living − Rio Vista Delta Breeze Staff − City of Rio Vista Staff and Elected Officials − City of Isleton Staff − Chamber of Commerce − Neighboring Transit Program Staff − River Delta Unified School District Staff − Community, from City Staff − Local Business Owners

Quite a few were contacted who chose not to call back to participate in an interview. Furthermore, several who were contacted said they had little knowledge or feedback regarding the transit system. Others provided valuable feedback, as summarized in specific comments below:

• An elected official stated the following: “A couple of the issues facing Rio Vista are the aging population and our proximity to other cities in Solano and Contra Costa County. Transit plays an important role in that our aging residents will require alternate modes of transportation to locations for shopping, medical appointments, transportation outlets (BART, Airport). We currently provide transit services outside of Rio Vista due to limited amenities but I foresee this need increasing in the near future until such time as Rio Vista has an emergency medical facility, or additional retail outlets.”

• Also noted: “Since Isleton is a remote community, being able to ensure that there are ample transit services that can provide mobility to those without transportation options is an important need. Since Isleton cannot generate significant ridership demand based on its small population, it is important that a lifeline level of transit services is available.”

• When asked how transit affected economic growth “I believe there is a direct correlation between transit and economic growth. Without transit opportunities to BART, medical facilities, and job sites many people may choose not to live in Rio Vista, thus having a negative effect on our economic growth. I do not foresee this changing even when the city has its own retail shopping center. Citizens will still need transportation to the center and back home.”

• In regards to the agreement between the City of Rio Vista and Isleton and whether this relationship works well: “Yes, since the City is not committing any Local Transportation Fund (LTF) or General Fund revenues to support providing this lifeline service. If it was not for Rio Vista providing transportation to Isleton on a local basis or even an intercity basis to Antioch or Fairfield, it is unlikely that Sacramento County would have increased or improved its level of transit service from Galt and Lodi to Isleton.”

• Regarding the perception of Rio Vista Delta Breeze, several commented:

− “I believe many people feel the service provided is beneficial and necessary. Of course, there is always the balancing of an appropriate fee structure and the outcry that rates are too high.”

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 3 − “It’s a huge benefit for shoppers. It works out well. Rio Vista Delta Breeze drops customers at our store, and when they’re done shopping, we call and have them picked up. A lot of our customers don’t have any other way to get here. A lot are elderly or disabled.”

− “It’s really great. We’re very satisfied. Rio Vista Delta Breeze is great to work with. I’ve been caught up in activities and didn’t have the kids ready when they arrived, but they were patient and flexible.”

− “The transportation allows us to provide the program to kids without a ride home, and allows kids and staff to leave at a reasonable time (instead of waiting until parents are off of work, for example).”

− “Getting the routes to stay on schedule is an issue. All of the deviations make the routes late and less dependable.”

− “Rio Vista Delta Breeze is doing very well, though it would be nice if more people were aware of the service. It isn’t well advertised.”

• Asked what improvements are desirable, interviewees stated:

− “I feel it is important to improve the capacity of our existing services. There are times our ridership, on a particular route, are low and we must either deadhead or eliminate the route due to its unproductiveness. Focusing on existing routes will allow the City to provide better service to our citizens and meet our fare rate recovery requirements.”

− “Smaller buses or minivan to carry citizens on particular routes that are important, yet not as busy.”

− “There was a recent issue where a customer was told she would have to walk a significant distance to meet the vehicle. It was a very hot day and she had groceries and the bus was going to come by anyway. This seemed unreasonable so the manager called back and insisted she be picked up, and she was. She could not have walked the distance they were asking her to walk.”

− “… some of our staff have said that it can be very difficult to get through to a dispatcher. We will be told they’re on lunch, and our customer will have to wait a long time before a bus can be arranged.”

− “The only improvement I can think of is that it would be nice if Rio Vista Delta Breeze could go further out. We’ve made special arrangements to go further on occasion, but it would be great for example if Rio Vista Delta Breeze could go to Walnut Grove. There is another (bus) service, but it doesn’t cater to our needs like Rio Vista Delta Breeze, which drops the kids right at their doors. Even if the bus could meet parents in Walnut Grove that would be great so the parents wouldn’t have to drive so far.”

− “The routes need to be adjusted to incorporate the deviations and create better reliability.”

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 4 For Rio Vista Delta Breeze − “Continuing to provide a lifetime type of service for Isleton residents for youth, seniors, persons with disabilities, and those that do not have the ability to drive on their own. Services must continue to be efficient, effective, and coordinated with SCT/Link.”

− “Improve quality and capacity of existing services. It is very important to operate efficient and effective service while maintaining the farebox recovery ratio and eliminate the empty bus syndrome.”

• Regarding future needs (from several schools):

− “We anticipate our needs will stay the same. Our program is not growing or reducing. We average probably 12 to 15 kids per day.”

− “We anticipate an increased need due to increased enrollment. We have approximately 15 kids per day. They sign up at the beginning of the school year, and as the year goes on, other parents will request to have their child enrolled in the program, but it depends on if we have a seat available for them on the bus. Sometimes there’s a waiting list.”

− “Demand is likely to increase as the population of Trilogy increases.”

− “There is a need for students to be served in summer, such as getting them to the mall at an affordable fare. This would increase ridership.”

REVIEW OF PREVIOUS STUDIES AND PROJECTS

There are a number of recent studies and projects that have preceded this plan which address transit issues and planning. These studies and their relevance to the current plan are described below.

1. Transit Study for the City of Rio Vista, January 2005, Urbitran

This document reviews and evaluates services of the City of Rio Vista Transit, which was a general public Dial-a-Ride service that preceded the Rio Vista Delta Breeze. At the time, one vehicle was in service and fewer than 2,000 passenger-trips were provided annually. Recommendations centered on defining the role for transit, improving record-keeping, improving the service schedule, and planning for eventual growth of the system.

2. City of Rio Vista Mini Short Range Transit Plan FY 2006-2007 to 2015-2016, October 2006, Publictransit.Us

The “Mini” Short Range Transit Plan for Rio Vista Delta Breeze recommended a series of service changes designed to increase transit ridership and improve economic performance. Specific recommendations included:

- Reduce Rio Vista Delta Breeze Route 51 Rio Vista City Circulator hours to 10:30 a.m. - 3:30 p.m. - Reduce Rio Vista Delta Breeze Route 50 – City of Rio Vista-Fairfield, Suisun City to one day per week - Reduce Rio Vista Delta Breeze Route 52 – City of Rio Vista-Antioch (Antioch Park and Ride Lot) service to one day per week 20

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 5 - Develop alternatives to Wednesday Senior Shuttles, such as shifting some trips to Solano Paratransit, and/or substitute deviations on Routes 50 and 52 20 - Establish a firm minimum reservation time policy

The plan included a ten year capital improvement program and financial, and recommends strategies for marketing and administration.

3. City of Rio Vista Delta Breeze Short Range Transit Plan FY 2007/08-FY 2017/18, 2007, Moore and Associates, Inc.

The most recent previous SRTP was completed in 2007. The SRTP examined existing conditions, reviewed goals and policies, and analyzed the current transit system by type. Important recommendations from this SRTP are summarized as follows, along with the current status of the recommendation:

• Expanded Route 50 (service from Isleton to Fairfield, Suisun City). This was subsequently done.

• Add timed transfers to demand responsive Route 51, and expand to Monday through Friday. This was subsequently done.

• New Route 53 between the City of Rio Vista and Lodi via State Route 12, with three-quarter mile deviations. This was implemented bus subsequently discontinued due to expense and redundancy with Sacramento County’s SCT/Link. Service from the City of Rio Vista to Lodi is available via a transfer from the City of Rio Vista Delta Breeze to SCT/Link.

• New weekend service on Route 51 from 10:00 AM to 5:00 PM and Routes 50 and 53 with two round trips between Fairfield and Lodi between the hours of 8:30 AM and 8:05 PM. These changes have been implemented, but ridership on this new service is very low.

• It was recommended that the City assess demand for scheduled service to Vacaville. The plan stated that service would be most effective if operated once a week during the morning and early afternoon, with Saturday service introduced as a six-month demonstration project. This was not implemented.

• It was recommended that the City install additional benches, ensure all stops are signed, and have all buses feature bike racks. Several park and ride facilities were recommended including at Church Road and State Route 12, as identified in the Circulation Element of the City of Rio Vista’s General Plan as well as within downtown Rio Vista. Passenger amenities continue to be improved.

The plan also stated that the City would rehabilitate the Corporation Yard in FY 2011/12, adding transit maintenance capabilities, as well as additional parking for transit vehicles and covered maintenance. A new facility was built as a condition of development by the City of Rio Vista as part of the Northwest Wastewater Treatment Plant.

4. Triennial Performance Audit of the City of Rio Vista (Rio Vista Delta Breeze), June 2009, Mundle & Associates, Inc.

A mandated Triennial Performance Review was conducted in spring of 2009. The auditor found that in general, the City is in compliance with the data collection and reporting requirements for

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 6 For Rio Vista Delta Breeze the five TDA statistics. However, the City’s performance over the five year period showed mixed results, with decreased cost efficiency and employee productivity levels and increased passenger productivity and cost effectiveness. The City’s transition from demand response service to deviated fixed-route service impacted all of the performance indicators examined in the audit. Recommendations made by the auditor include the following:

• Evaluate performance measures and standards to ensure consistency, adequacy and measurability.

• Continue to refine procedures for routine performance monitoring and assessing performance against standards.

5. Coordinated Public Transit/Human Services Transportation Plan, December 2007, Metropolitan Transportation Commission

Based on requirements outlined in the Safe, Accountable, Flexible, Efficient Transportation Equity Act, A Legacy for Users (SAFETEA-LU), the Metropolitan Transportation Commission (MTC) completed a Coordinated Public Transit/Human Services Transportation Plan ("Coordinated Plan") that focuses on the transportation needs of the region’s low-income, elderly and disabled populations. The plan also provides strategies for coordinating service for the three populations: elderly, disabled and low income.

6. City of Rio Vista General Plan, July 2002, City of Rio Vista, North Fork Associates and David Evans Design

The City of Rio Vista General Plan was adopted in 2001. The document, intended to be the "Constitution for Development" for the City, was created by the people of Rio Vista to establish their vision for the future development of the City. Each development project that requires discretionary review (staff or decision-maker interpretation of code) is evaluated as to whether it implements the vision set forth in the Plan. Consistent review of compliance with the Plan by staff, the Planning Commission, and the City Council ensures that the General Plan is a living document that implements the community's vision with each development decision. The General Plan is comprehensively reviewed every 20 years, with updates to the Housing Element every five years and is also updated in response to project or topic-specific items on a limited basis.

The Circulation and Mobility chapter of the plan discusses all modes of transportation, including transit. A list of policies is included to attain the stated goal “To provide fast, convenient, comprehensive, and dependable transit and paratransit service as Rio Vista grows.”

7. Sacramento County South County Transit Link Short Range Transit Plan Update, October 2011, Sacramento Area Council of Governments

This recently completed SRTP Amendment has implications for Rio Vista Delta Breeze services in that it is recommending discontinuing SCT/Link service between Isleton and Lodi, though it will maintain service to Galt with connections to Lodi as an advanced reservation service only.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 7 8. State Route 12 Corridor Transit Study, January 2006, Urbitrans

This study, conducted on behalf of the Solano Transportation Authority and Napa County Transportation Planning Agency, evaluated State Route 12 service from Napa to Rio Vista. The study proposed a phased project where phase 1 would implement service from Napa to Fairfield, phase 2 would extend the route from Fairfield to Rio Vista, and phase 3 would add off- peak runs. To date, none of these services have been implemented.

LOCAL AND REGIONAL POLICIES

Coordination with MTC’s FOCUS

Created by the state Legislature in 1970 (California Government Code § 66500 et seq.), the Metropolitan Transportation Commission (MTC) is the transportation planning, coordinating and financing agency for the nine-county Bay Area, including Solano County.

“Focusing Our Vision” (FOCUS) is a Bay Area-wide effort initiated by the MTC to promote compact and equitable development that protects and enhances quality of life, and preserves open space and agricultural resources. FOCUS seeks to strengthen existing city centers, locate more housing near existing and future rail stations and quality bus lines, encourage more compact and walkable suburbs, and protect regional open space.

Rio Vista Delta Breeze serves a rural community and provides lifeline service to existing urban centers. As such, this SRTP does not play a major role in implementing the FOCUS. However, to the extent Rio Vista Delta Breeze provides an alternative means of travel between City of Rio Vista and those urban centers it can contribute toward strategies aimed at reducing driving and is consistent with FOCUS.

City of Rio Vista Priority Development Area

The City of Rio Vista is applying to the MTC to identify its downtown waterfront as a Priority Development Area (PDA). The proposed PDA would include a public transportation component that would support a combination of the existing Rio Vista Delta Breeze transit system, as well as taxis, potential water taxi and service and the future State Route 12 express bus service. Toward this goal, a transit plaza would be constructed to accommodate up to three buses, space for taxi cabs, electronic bicycle lockers, bicycle racks, a dock for future water taxi service connecting the City of Rio Vista and Isleton, future ferry that may traverse along the with connections to other ferry services to San Francisco and Oakland. The transit plaza would be integrated into the waterfront to allow for easy pedestrian and bicycle access, future high density housing with convenience based stores and services. A small park and ride lot facility would be constructed within the PDA near the transit plaza to encourage commuters to park and ride.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 8 For Rio Vista Delta Breeze Chapter 2 Setting for Transportation Services

PROJECT AREA

The City of Rio Vista is a small city located in the eastern portion of Solano County, bordering Sacramento County. The City is located on the Sacramento River, and is bisected by State Route 12. It is approximately 22 miles east of Fairfield and 18 miles west of Lodi. The approximately seven-square mile community was incorporated on December 30, 1893. The project area is shown in Figure 1.

The City initiated public transit service in July 1980 under the City of Rio Vista Transit banner. Weekday demand-response service was provided to the general public. In January 2006, Rio Vista Transit evolved into Rio Vista Delta Breeze, a deviated fixed-route service. In an effort to address low productivity and high operating costs, the City in January 2007 reduced the level of transit service to a modest “lifeline” operation while converting Route 51 (City of Rio Vista/Isleton City Circulator) to a general public, dial-a-ride service and eliminated the Rio Vista Vanpool program and the Rio Vista Delta Breeze Senior Shuttle.

Population

The most recent count of City population is provided by the 2010 US Census. The population of the City of Rio Vista in 2010 was determined to be 7,360 people. This reflects 61 percent growth over the 2000 population of 4,571. Population trends by decade from 1980 to 2010 are shown in Figure 2. A large part of the more recent growth was due to the development of a large senior community, Trilogy at Rio Vista, which is a planned community for seniors age 55 and older.

Transit-Dependent Population

Nationwide, public transit ridership is drawn in large part from the "potentially transit-dependent" population – the youths and elderly, the low-income, the disabled, and members of households with no available vehicles. Youths represent a transportation-dependent population as those less than 16 or 17 are unable to drive and may not have a parent available to transport them. In particular, junior high school students who are independent enough to attend after-school activities but are unable to drive are a representative group. The population between 10 and 17 years of age (inclusive) was 541 in the year 2000, or 11.8 percent of the population. This age group barely grew, increasing to 564 (7.7 percent of the population) in 2010, as presented in Table 1.

Also shown in Table 1 is the population 65 years of age and older. In 2000, the senior population represented 19.7 percent of the population, but is currently at an estimated 2,377, or 32.3 percent of the population. This rapid growth of the elderly population (164 percent over ten years) is largely due to the development of the Trilogy Senior community in the northeast portion of the City of Rio Vista. Rapid growth also occurred in the adult population age 18 to 64, which increased from 2,529 in 2000 to 3,838 in 2010. A comparison of the population totals by age group in 2000 versus 2010 is shown in Figure 3.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 9 This page left intentionally blank.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 10 For Rio Vista Delta Breeze TO VACAVILLE TO VACAVILLE FIGURE1 Rio Vista Site and Location Map

80 SCALE 0 1 2

FAIRFIELD IN MILES TRAVIS

KENTUCKY WEBSTER LOTZ WAY RYDE

PENNSYLVANIA SUISUN CITY

BECK 12 THORNTON

5

RYER ISLAND 113 FERRY 12 12 84 160

ISLETON AST RIO VISTA JACKSON OXBOW DELTA MARINA 160 Rio Vista TO LODI 12 SUMMERSET

12

PITTSBURG 84 4 MAIN ST 160 ANTIOCH 12 BAILEY 4 OAKLEY MONTEZUMA 4 5 SCALE FRONT 12 PACHECO CONCORD 0 2,000’ 160

RV IN FEET TO

TRANSPORTATION CONSULTANTS, INC. STOCKTON

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 11

This page left intentionally blank.

LSC Transportation Consultants, Inc. Rio Vista Delta Breeze SRTP Page 12 For Rio Vista Delta Breeze

FIGURE 2: Historic Population of City of Rio Vista

8,000 7,360

7,000

6,000

5,000 4,571

4,000 3,746

3142 Total City PopulationTotal City 3,000

2,000

1,000

0 1980 1990 2000 2010

Note: US Census data

TABLE 1: City of Rio Vista Demographic Characteristics

2000 1 2005-2009 2 2010 3 Demographic Factor # % # % # % Total Population 4,571 100.0% 7,460 100.0% 7,360 100.0% Youth (10-17) 541 11.8% 557 7.5% 564 7.7% Elderly (65+) 901 19.7% 2,488 33.3% 2,377 32.3% Latino 522 11.4% 829 11.1% -- -- Mobility-Limited 275 6.0% ------Below Poverty 463 10.1% 717 9.6% -- -- In Labor Force 2,055 45.0% 2,949 39.5% 2,949 40.1% Unemployed 90 4.4% 123 4.2% 123 4.2% Housing Units 1,974 -- 3,842 ------Households 1,881 -- 3,608 ------Zero Vehicle Households 93 4.9% 186 5.2% -- -- Note 1: U.S. Census 2000 Note 2: U.S. Census, 2005-2009 American Community Survey 5-Year Estimates Note 3: U.S. Census 2010

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 13 Figure 3: Comparison of Rio Vista Population by Age ‐ 2000 and 2010

901 65+ 2,377

2,529 18‐64 3,838 Age

541 10‐17 564 2000 2010

600 0‐9 581

0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 Number of Residents

The U.S. Census also counts the population living below the poverty level, defined by a number of factors including household income and the number of dependent children in a household. Residents living below the poverty level comprised 9.6 percent of the City’s population in 2009 as shown in Table 1, compared to 13.2 statewide. While the 2009 poverty level dropped from the 2000 level, the current economic downturn has likely impacted this statistic.

The 2000 U.S. Census data also shows that 6.0 percent (275 persons) of the City’s population was comprised of residents reporting that they were transportation disabled due to mobility limitations, as shown in Table 1. No more recent data is currently available.

The number of households without a vehicle available is perhaps one of the strongest indicators of a transit-dependent household. As shown in Table 1, an estimated 4.9 percent (93 households) were without a vehicle in 2000, and 5.2 percent (186 households) were without a vehicle in 2009.

Employment

As shown in Table 1, the City of Rio Vista labor force was estimated at an average of 2,055 workers in 2000 and 2,949 in 2009, with low levels of unemployment. Since the recession has hit, unemployment is likely much higher, but current statistics are not available.

Transportation to Work

The US Census tracks data on travel mode to work, as shown in Table 2. An estimated 85 percent of workers in the City of Rio Vista travel alone by private vehicle. Another 11 percent carpool, 2 percent use public transportation, and 2 percent use a taxi, bicycle or walk. Nearly

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 14 For Rio Vista Delta Breeze half of employees residing in the City of Rio Vista travel a half hour or more to get to work (47 percent), with almost 20 percent traveling an hour or more, as shown in Table 3.

TABLE 2: City of Rio Vista Resident Commute Travel Mode

Employees Mode of Travel Number %

Car, truck, or van - drove alone: 1,945 85% Car, truck, or van - carpooled: 258 11% Public transportation (excluding taxicab): 45 2% Taxicab, motorcycle, bicycle, walked, or other means: 38 2%

Total 2,286

Source: U.S. Census, 2005-2009 American Community Survey 5-Year Estimates

TABLE 3: City of Rio Vista Residents Commute Travel Time Employees Mode of Travel Number %

Less than 10 minutes 678 30% 10 to 14 minutes 96 4% 15 to 19 minutes 123 5% 20 to 24 minutes 144 6% 25 to 29 minutes 165 7% 30 to 34 minutes 256 11% 35 to 44 minutes 158 7% 45 to 59 minutes 221 10% 60 or more minutes 445 19% Total 2,286 Source: U.S. Census, 2005-2009 American Community Survey 5-Year Estimates

Additionally, the US Census provides data on where workers live in relation to where they work. This information illustrates the strong trend for residents to commute great distances out of the City of Rio Vista to work, with 278 residents commuting over 50 miles, and another 498 residents commuting between 25 and 50 miles to work, as shown in Figure 4. This figure also illustrates the high mileage workers commute to get to the City of Rio Vista for work, with a quarter of the workers traveling 25 miles or more to get to the City of Rio Vista.

Figure 5 shows where City of Rio Vista residents who are employed travel for employment. As indicated, over half travel outside of the City of Rio Vista to unspecified areas. Only a quarter of employed residents stay within the City of Rio Vista, illustrating how important commuting is for the local economy. Figure 6 shows where persons working in the City of Rio Vista live. Only a third of workers live in the City of Rio Vista, again illustrating how important the commute is to the work force.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 15 FIGURE 4: Distance City of Rio Vista Workers and Residents Commute

700

613 600 600

498 500

386 400 368

300 278

Commuters 257

200

133

100

0 Less than 10 miles 10 to 24 miles 25 to 50 miles Greater than 50 miles Rio Vista Residents Commuting to Work 600 368 498 278 Rio Vista Employees Commuting Home 613 386 257 133

Commute Distance

FIGURE 5: Where City of Rio Vista Employed Residents Work

0 100 200 300 400 500 600 700 800 900 1,000

Rio Vista city 458

Fairfield 85

San Francisco 51

Sacramento 39

Antioch 37

Vacaville 34

Vallejo 32

Martinez 31

Pittsburg 26

Richmond 25

All Other Locations 926

Figure 7 illustrates the inflow and outflow of employees. As shown, there is a small proportion of residents who also work in the City of Rio Vista, with the majority of residents commuting out, and the majority of workers commuting into the City of Rio Vista.

Major Activity Centers and Social Service Programs

Human service agency clients are often dependent on the local transit system for transportation. There are relatively few human service organizations located within the City of Rio Vista:

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 16 For Rio Vista Delta Breeze FIGURE 6: Where Persons Working in City of Rio Vista Live

0 100 200 300 400 500 600 700

Rio Vista city 458

Lodi 52

Galt 48

Sacramento 45

Vacaville 41

Antioch 38

Stockton 33

Fairfield 27

Woodland 18

Isleton 16

All Other Locations 613

FIGURE 7: Inflow/Outflow of Rio Vista Employees

Live in Rio Vista, but Employed in Rio employed outside Employed and Vista, Live outside Rio Vista Living in Rio Vista Rio Vista 1,286 458 931

Source: US Census On The Map Longitudinal Data, 2009

• Rio Vista C.A.R.E., located at 125 Sacramento Street, is one of ten Family Resource centers in Solano County which offer information and referral services to other health and social service programs, parental education and community activities focused on improving the health and welfare of families in the area.

• Rio Vista Community Services is located at 1105 Airport Road in the City of Rio Vista and provides homelessness prevention services such as food, transportation and shelter to low

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 17 income Solano County residents. The agency offers food distribution on the first and third Monday of the month from 7:30 AM to 10:30 AM.

• The Rio Vista Senior Center is located on Main Street and offers senior lunches.

All these agencies are accessible via Rio Vista Delta Breeze. Other Solano County Health and Human Services are located in neighboring communities for example: Mental Health outpatient clinics are located in Fairfield, Vacaville and Vallejo, Family Services Health clinics are located in Fairfield and Vallejo and Employment and Eligibility Services are located in Fairfield, Vacaville and Vallejo.

For major medical services, City of Rio Vista residents must travel to Vallejo, Fairfield, or Antioch, each of which have Sutter or Kaiser Permanente medical services. Major commercial centers (such as big-box stores) are located in Antioch roughly 15 miles away. Another demographic that frequently uses transit is the elderly. The Trilogy at Rio Vista is a 55 and older gated community and golf course located on Summerset Road off of State Route 12 in the City of Rio Vista.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 18 For Rio Vista Delta Breeze Chapter 3 Transit Service Providers

PUBLIC TRANSPORTATION SERVICE

The City initiated public transit service in July 1980 under the Rio Vista Transit banner. The service operated on weekdays in a general public, demand response manner. In January 2006, Rio Vista Transit evolved into, Rio Vista Delta Breeze, a deviated fixed-route service.

Rio Vista Delta Breeze

Rio Vista Delta Breeze is managed by the City of Rio Vista Public Works and Community Development Department and operated by a transit contractor, which is currently Transportation Concepts (just recently replacing Storer Transit Systems). Five elected members of the Rio Vista City Council serve as the policy board for Rio Vista Delta Breeze. An organization chart is shown in Figure 8. In addition, the City of Rio Vista participates on numerous committees and regional programs, also shown in Figure 8. There is also a City of Rio Vista Organization Chart, shown in Appendix A.

Rio Vista Delta Breeze provides transportation to local destinations as well as connecting City of Rio Vista residents with regional transit services, medical and commercial services in Fairfield, Suisun City, Pittsburg, Antioch, and Isleton through a combination of deviated fixed route and Dial-A-Ride service. The three current Rio Vista Delta Breeze routes are presented in Figure 9 and described below:

• Route 50 SR 12 Express – The route begins at Front St. and Main Street, serves C.A.R.E and the Senior Center, turns left on to Sacramento Street to serve the post office, turns left on to 2nd Street and right back to Main Street which becomes SR 12. Route 50 then travels west on SR 12 to the Suisun City Station after stopping at the Trilogy Vista Clubhouse and the Western Railway Museum. In the Fairfield and Suisun City area, Route 50 stops at the Solano County Government Center, Fairfield library/community center/city hall, North Bay Regional Medical Center, Kaiser Permanente, and terminates at the Fairfield Transportation Center.

Regardless of ADA eligibility, Route 50 will deviate anywhere within the city limits of the City of Rio Vista, Isleton, and on a limited basis in Fairfield, and Suisun City. Three-quarter mile deviations along the route itself are available on a space available basis. Deviation service up to two miles is available for three of the nine daily one-way trips in Fairfield and Suisun City. The route connects with regional transit services in Isleton where passengers can travel to Lodi via SCT/Link. Route 50 also connects with Fairfield and Suisun Transit (FAST), SolTrans, Greyhound and in Fairfield. On weekdays, Route 50 operates five westbound trips to Fairfield departing the City of Rio Vista at: 5:00 AM, 7:00 AM, 9:15 AM, 12:15 PM (on request), and 4:40 PM (on request). Four eastbound return trips to the City of Rio Vista depart the Fairfield Transportation Center at: 8:00 AM, 10:45 AM, 1:05 PM and 5:40 PM. On Saturdays, two round trips depart the City of Rio Vista at 11:30 AM and 3:35 PM. No service is available on Sundays. A one-way trip takes approximately one hour.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 19 FIGURE 8 Organizational Chart Rio Vista Delta Breeze Transit System

Rio Vista City Council Five Elected Officials

City Attorney

City Manager

Director of Public Works Finance Department and Community Development

Transit and Airport Coordinator

Transit Operations and Maintenance Contractor (Storer 1/10 to 6/12)

M echanic (1 part time) Dispatcher (2 part time)

Drivers (5)

= City of Rio Vista = Contractor

Committees in which the City of Rio Vista Participates: Solano Transportation Authority MTC Hub Working Group STA SolanoExpress Intercity Transit Consortium MTC Real Time Transit Technical Advisory Committee STA Paratransit Coordinating Council MTC Trans Response Committee MTC Bay Area Partnership Accessibility Committee Bay Area Safety Managers Roundtable MTC Business Opportunity Committee MTC Rideshare Task Force Regional Transit Coordinating Council Procurement Committee MTC Active Transportation Working Group Regional Mobility Management Group Bay Area Partnership technical Advisory Committee MTC Transit Finance Working Group Yolo-Solano Air Quality Management District SACOG Transit Coordinating Committee YSQMD Clean Air Funds Committee STA Solano Seniors and People with Disabilities Transportation Advisory Committee

Regional Programs in which the City of Rio Vista Participates: Regional Transit Connection Discount Card 511 Clipper Regional Transportation Emergency Regional Eligbility Database and ADA Certification Source: City of Rio Vista, compiled by LSC Transportation Consultants, Inc.

• Route 51 City of Rio Vista to Isleton City Circulator – Route 51 is a general public door to door Dial-A-Ride which serves the entire city limits of the City of Rio Vista and Isleton. This route operates on weekdays only, on two different schedules. Service is available from 9:30 AM to 2:30 PM on Mondays, Wednesdays and Fridays, and from 3:00 PM to 5:00 PM on Tuesdays and Thursdays. During the school year, Route 51 offers extended service between 5:15 PM and 7:00 PM. Timed transfers to SCT/Link are available upon request in Isleton at 10:50 AM to Galt and 12:40 PM to Lodi on Mondays Wednesdays and Fridays. The Tuesday/Thursday schedule allows for timed transfers to SCT/Link at 4:20 PM to Lodi. Connecting SCT/Link service to Galt is also possible at 6:10 PM Monday through Friday on school days. Rio Vista Delta Breeze requests reservations are made at least 30 minutes in advance.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 20 For Rio Vista Delta Breeze

• Route 52 SR 160 Express to Pittsburg/Bay Point BART Station – This route provides an important connection to services in Antioch and Pittsburg as well as the Pittsburg/Bay Point BART station. The route begins at the Trilogy Vista Clubhouse and travels a similar path as Route 50 through the City of Rio Vista to Isleton, where connections to Galt and Lodi are possible through SCT/Link. Route 52 then travels west and south on SR 160 to Antioch with stops at the Antioch Park and Ride lot, WalMart, Kaiser Permanente Medical Center, and Sutter Delta Medical Center. The route terminates at the Pittsburg/Bay Point BART Station. In general, Route 52 deviates within the city limits of the City of Rio Vista, Isleton, and Antioch even though as an “intercity” route it is not required to do so under the ADA.

The Route 52 schedule varies by day of week. On Monday through Friday, one early morning round trip departs Rio Vista Trilogy Vista Clubhouse at 5:40 AM and arrives in Pittsburg at 6:50 AM in time for the 6:57 AM BART departure. Three-quarter-mile deviations are possible on a space available basis on the trip to Pittsburg/Bay Point BART. The return trip to the City of Rio Vista is an “express service” with only two stops: Pittsburg/Bay Point BARTand Front Street/Main Street in the City of Rio Vista. In the evening, an express trip departs the City of Rio Vista Front Street and Main Street at 5:05 PM and arrives at the BART Station at 5:45 PM (timed connection). The evening return trip offers three-quarter mile deviations and stops in Antioch and the City of Rio Vista with request stops in Isleton and at the Trilogy Vista Clubhouse. On Tuesdays one additional round trip is offered with service to all stops and two mile deviations on a space available basis. The Tuesday trip departs the Trilogy Clubhouse at 8:45 AM and arrives at the BART station at 10:05 AM. The return trip departs the BART station at 1:25 PM and arrives in the City of Rio Vista at 2:45 PM. On Saturdays, one morning and one evening round trip are offered with two mile route deviation service.

• Rio Vista Delta Breeze Taxi Scrip Program –This program was developed for ADA qualified residents to provide a transportation alternative when Rio Vista Delta Breeze service was unavailable (location or hours). Eligible passengers could purchase ten taxi scrip for $5.00 with each scrip worth $1.00 of service (equivalent to a 50 percent discount on the taxi fares). Passengers could use scrip for local or “regional” trips. The limiting factor was that $5,000 of scrip was available annually, or $450 per month. In 2010, 211 passenger trips were provided with scrip at an average cost to the City of Rio Vista of $51.30 per passenger trip. Many of the taxi trips were to the Sacramento International Airport. The Taxi Scrip Program was discontinued effective May 5, 2011 at the taxi provider’s request, but a new taxi provider began the service in October, 2011 through December 2011. Another new taxi provider began the service in April, 2012.

Several Rio Vista Delta Breeze services which have recently been operated but are now discontinued are listed below:

• Route 53 to Lodi – This route from the City of Rio Vista to Lodi via State Route 12 was started in 2007-2009 and discontinued in 2008-2009 due to low ridership and service redundancy. The deviated fixed route was operated twice weekly, but served only 91 passenger trips during operations. Passengers can make the same trip by taking Rio Vista Delta Breeze to Isleton and transferring to SCT/Link.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 21 This page left intentionally blank.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 22 For Rio Vista Delta Breeze

Figure 9 Rio Vista Transit Routes

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 23

This page left intentionally blank.

LSC Transportation Consultants, Inc. Rio Vista Delta Breeze SRTP Page 24 For Rio Vista Delta Breeze

Fare Structure

The fare structure for Rio Vista Delta Breeze is presented in Table 4. The base one-way fare for local destinations in the City of Rio Vista, Isleton and the resort communities along SR 160 north of the is $1.75, discounted to $0.75 for seniors age 55 or older, Medicare card holders and disabled passengers. The intercity one-way general public fare to destinations such as Antioch, Pittsburg/Bay Point BART, Fairfield and Lodi (through a transfer to SCT/Link in Isleton) is $6.00, with a 50 percent discount available for seniors, Medicare cardholders and persons with disabilities. Passengers can purchase 10-ride passes for both local and intercity routes. Monthly passes are also available. At $40.00 for a monthly local route pass, a general public passenger making one round-trip five days a week is provided with a discount of 42 percent. Intercity monthly passes are $90.00 for the general public, and deeply discounted to $20.00 for seniors, Medicare cardholders and individuals with disabilities. Deviations on intercity Routes 50 and 52 are $1.00 for the general public, and $0.50 for ADA eligible passengers. Transfers to and from other regional transit systems such as to , The , SCT/Link, Fairfield, and Suisun Transit and SolTrans are free. Rio Vista Delta Breeze accepts Greyhound and Capitol Corridor tickets when boarding at shared stations. Rio Vista Delta Breeze also accepts BART Plus as for a local fare. The BART Plus ticket is good on BART, The County Connection, , Rio Vista Delta Breeze, SamTrans, Santa Clara County VTA, Muni, Tri Delta Transit, , WestCAT and . Fares were last revised in 2010: the one way intercity fare had been a flat $5.00 rate for all passengers and is now $6.00 for the general public and $3.00 for seniors and disabled. The Monthly City Pass, 10-Ride Intercity Pass and Monthly Intercity Pass each increased by $5.00 for the general public, and the 10-Ride City Pass increased by $2.50.

Table 4: Rio Vista Delta Breeze Fare Structure

Fare Category General Public Senior/Disabled

Local Fare within Rio Vista and Isleton(1) One-Way Trip $1.75 $0.75 10-Ride City Pass $17.50 $7.50 Monthly City Pass $40.00 $20.00 Intercity Fare(2) One Way Fare $6.00 $3.00 10-Ride Intercity Pass $50.00 $30.00 Monthly Intercity Pass $90.00 $20.00 Pass Upgrade $4.25 $2.25 Intercity & ADA Route Deviations $1.00 $0.50 Tra nsfe rs to othe r tra nsit syste ms Free Free

Note 1: Includes resort communities along SR 160 betw een Isleton and Antioch Bridge Note 2: To Antioch, Lodi via SCT/Link, Pittsburg/Bay Point, Suisun City or Fairfield Source: City of Rio V ista

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 25 Vehicle Fleet

The Rio Vista Delta Breeze vehicle fleet consists of four cutaway transit vehicles and one van. The vehicle roster is shown in Table 5. All of the vehicles are wheelchair accessible with two wheelchair tie-down positions, and range in seating from 6 (van) to 16 passengers. All revenue vehicles are owned by the City of Rio Vista and used in all services.

As indicated in Table 5, based on age, all of the cutaways will reach the end of their useful life over the span of this SRTP. The van was recently purchased and will not need to be replaced until FY 2016-2018. The City of Rio Vista can expect to replace the vehicles within the next five years, as described in Chapter 7.

TABLE 5: Rio Vista Delta Breeze Vehicle Roster

Vehicle Chassis Body Wheelchair Bike Rack 4/12 Replacement No. Year Make Make VIN Fuel Seats Positions Capacity Length Mileage Schedule 17 2006 Ford E450 1FDXE45P56DA72421 Diesel 16 2 2 22 ft 190,615 FY 12-13 18 2006 Ford E450 1FDXE45P76DA72422 Diesel 16 2 2 22 ft 176,509 FY 11-12 19 2008 Ford E450 1FD4E45S58DA18532 Gasoline 13 2 2 24 ft 172,842 FY 13-14 20 2009 Ford E450 1FD4E45S08DB46323 Gasoline 13 2 2 24 ft 143,975 FY 14-15 21 2011 Eldo Van 2D4RN3DGOBR706009 Gasoline 6 2 0 12 ft 4,835 FY 16-17 22 2012 GEM Cart 5ASGRGA40AF052107 Electric 4 0 0 9.5 ft 176 FY 20-21 Source: City of Rio Vista

Transit Facilities

Administrative

The City of Rio Vista administrative services including Finance, Administration, Community development, Public Works Administration are operated out of City Hall, located at 1 Main Street, Rio Vista since 1970. The City staff located at City Hall provide support services for the Rio Vista Delta Breeze transit program. Operations for Rio Vista Delta Breeze are overseen by the Transit and Airport Coordinator which works out of the Rio Vista Municipal Airport located at 3000 Baumann Road in Rio Vista since 2010. Additionally, the City’s transit operations contractor has conducted diapatching at the Suisun City Train Depot since November 2009.

Maintenance, Vehicle Storage and Staging

Maintenance and operations for the Rio Vista Delta Breeze vehicles are located at the Rio Vista Northwest Waterwater Treatment Plant located at 3000 Airport Road in Rio Vista. The facility, built in 2008, has one maintenance bay, 25 parking spaces, office space and a break room.

Fueling

Fueling for the transit vehicles takes place at the Rio Vista Public Works Corporation Yard located at 789 St. Francis Way in Rio Vista. This facility was constructed in 1974 and adequately meets the needs of the current fleet.

Park-and-Ride Lots

Park-and-Ride lots provide a safe, convenient place to park your car so you can transfer to a prior-arranged carpool, vanpool or transit service, depending on the specific lots offerings. Lots

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 26 For Rio Vista Delta Breeze that are served by Rio Vista Delta Breeze include the following (all with bike lockers and lighting):

– Fairfield: Cadenasso Drive near West Texas Street at Beck Street at Transportation Center, with 640 spaces – Suisun City: Main Street at Route 12, with 306 spaces – Rio Vista: Main Street at Front Street, with 12 spaces – Antioch: Sunset Drive at Hillcrest Avenue, with 180 spaces – Bay Point: Bailey Road at BART Access Road, with 2000 spaces

Stations and Stops

The City of Rio Vista’s passenger amenities are fairly limited. Rio Vista Delta Breeze has several dozen stops within the City of Rio Vista, but only three have benches and none have shelters. The transit system shares stops with other transit systems in Suisun City, Fairfield and Antioch. In particular, the Suisun City train depot and the Fairfield Transportation Center are major transfer points and offer benches and shelters and manned transportation information centers. A detailed listing of bus stops which Rio Vista Delta Breeze uses is provided in Appendix B.

Bicycle Facilities

The City of Rio Vista manages bicycle lockers at two locations: Front and Main Street in Rio Vista and Suisun City Train Depot in Suisun City. At Front and Main Streets, four bicycle lockers are available to rent for free. Storage is only allowed for 24 hours. At the Suisun City Train Depot, electronic bicycle lockers are for shared use and are available on a first-come, first- served basis. They provide secure bike parking. There is a total of 4 spaces at this location.

Facility and Equipment Deficiencies and Remedies

The current transit facilities for maintenance, administration and storage for the City of Rio Vista transit program are modern and spacious for the size of operations of the Rio Vista Delta Breeze. The deficiencies for the system include:

1. Passenger amenities: there is a lack of shelters for passengers in Rio Vista. The first priority would be to build a shelter at Front and Main. Additionally, passenger amenities and bicycle facilities could be improved through development of the PDA as discussed in Chapter 2. 2. Storage for the electric vehicle: this vehicle is unprotected from vandalism and the elements. Enclosing the vehicle in fencing with an overhang is a priority. 3. Improvements to the fueling arrangement at the Rio Vista Corporation yard at 789 St. Francis Way. Fueling tanks are above ground and limit the maneuverability to access the tanks. 4. Fueling could be added at the Northwest Wastewater Treatment Plant for gasoline, diesel and alternative fuels such as compressed natural gas (CNG).

Ridership

Table 6 presents historical Rio Vista Delta Breeze ridership from Fiscal Year (FY) 2004-05 to FY 2010-11. As shown in the table the transit system has evolved from a demand response only service in FY 2004-05 with 1,154 annual one-way passenger trips to a deviated fixed route and

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 27 city circulator system with 13,181 annual one-way passenger trips in FY 2010-11. Historically since initiation of the deviated fixed route Route 51 has had the greatest ridership, though in the past year Route 50 had nearly as many passenger trips as Route 51. The drop in ridership on Route 51 from 2009-10 to 2010-11 is primarily due to no longer allowing standees on trips which primarily serve students. The category of “Other” transit services shown in the table represents shuttle services and special events.

Table 6: Rio Vista Delta Breeze Historical Ridership Fiscal Year 2004 - 05 2005 - 06 2006 - 07 2007 - 08 2008 - 09 2009 - 10 2010 - 11

Route 50 (to Fairfield) -- 135 452 1,781 5,047 5,678 5,060

Route 51 (Local Circulator/DAR) -- 810 2,578 2,920 5,884 8,030 5,816

Route 52 (to Pittsburg) -- 181 279 197 181 906 1,863

Route 53 (to Lodi) ------41 50 -- --

Senior Shuttle -- 88 102 ------

Dial-A-Ride 1,109 648 ------

Other 1 45 45 453 462 18 34 442

Total 1,154 1,907 3,864 5,401 11,180 14,648 13,181 Source: City of Rio Vista Note 1: Other includes shuttle services and special event transportation.

Table 7 and Figure 10 show ridership by month for FY 2010-2011. As indicated, ridership is lowest in July and February and highest in June, September and October. This may be influenced by school schedules, as Route 51 offers extended evening service during the school year. Route 51 has significantly higher ridership than the other routes during the fall months of September through November. For FY 2009-2010, Route 51 ridership represents just over 40 percent of total Rio Vista Delta Breeze ridership. Overall Route 50 ridership remains relatively steady throughout the year, with just under 40 percent of total ridership. Route 52 to Pittsburg/Bay Point BART has the lowest monthly ridership (99 to 187 one-way trips per month), but this is an increase over the previous year, which had as few as eight passengers in a month.

Table 7: Rio Vista Delta Breeze Ridership by Month FY 2010-11

Route 50 Route 51 Route 52 Other to Fairfield Local DAR to Pittsburg Special Events Total % of Total July 491 219 99 0 809 6.1% August 438 411 163 0 1,012 7.7% September 417 696 170 0 1,283 9.7% October 459 670 174 17 1,320 10.0% November 392 604 152 0 1,148 8.7% December 398 472 133 0 1,003 7.6% January 434 481 137 8 1,060 8.0% February 346 475 130 0 951 7.2% March 455 568 181 0 1,204 9.1% April 450 434 163 0 1,047 7.9% May 384 458 174 0 1,016 7.7% June 396 328 187 417 1,328 10.1% Total 5,060 5,816 1,863 442 13,181 100.0% % of Total 38.4% 44.1% 14.1% 3.4% 100.0%

Source: City of Rio Vista

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 28 For Rio Vista Delta Breeze

Figure 10: FY 2010-11 Rio Vista Delta Breeze Monthly Ridership

800

700 Route 50 Route 51 Route 52

600

500

400

300

200 One-way Passenger Passenger One-way Trips

100

0

City of Rio Vista Transit Budget

The City of Rio Vista transit expenses are presented in Table 8 for fiscal year 2009-10 and 2010-2011. As indicated, operating expenditures in 2009-2010 totaled $387,717, increasing to $484,099 in 2010-2011. One large increase ($54,000, or 11 percent of the budget) was due to increased expenses of selling Greyhound tickets. However, Greyhound ticket sales generate approximately 14 percent commission, with $7,100 budgeted as revenue after expenses. Other significant increases include higher wages and benefits (due to increased staff time) and implementation of the Taxi Scrip program. The operations contract is the largest expense though at $295,950, or 61 percent of expenses in 2010-2011.

Total revenue for 2009-2010 was $387,117, increasing to $484,099 in 2010-11, as shown in Table 9. Again, a portion of the increase (11 percent) is from the pass-through funds of the Greyhound program. TDA funds increased from $175,468 to $191,906, but are expected to decrease in 2011-2012. Federal Transit Administration (FTA) revenues decreased from $179,706 to $161,980 in the same period, and with increased competition for these funds in the Bay Area and the State, these revenues may be expected to continue to decline. Fare revenues increased from $26,000 in 2009-10 to $62,213 in 2010-2011. The increase is primarily due to additional services to the school district (collecting fares of $1.75 per student per day not to exceed $45,000). The fares are paid by the district directly to the City of Rio Vista.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 29 TABLE 8: Rio Vista Delta Breeze Expenses

FY 2009-2010 FY 2010-2011 Expense Items Budget Amended Change

Wages and Benefits $16,464 $44,141$ 27,676 Accounting Services $2,756 $2,839$ 83 Legal Services $500 $100 $ (400) Operations Contract (Delta Breeze) 1 $290,600 $294,950$ 4,350 Operations Contract (Taxi) $0 $10,000$ 10,000 Fuels & Lubricants $50,000 $69,897$ 19,897 Greyhound Sales 2 $0 $54,000$ 54,000 Misc. Services and Supplies $1,600 $7,604$ 6,004 Memberships $450 $1,537$ 1,087 Office Materials & Postage $1,550 $125$ (1,425) Liability Insurance $1,654 $103$ (1,551) Phone $3,542 $3,800 $ 258 Advertising, Brochures, Printing, Notices $8,500 $10,100$ 1,600 Non-Capital Equipment $10,100 $6,800$ (3,300) Total Operating Expenses $387,717 $505,996$ 118,279 Note 1: Based on FY 10 ($292,672) contract expire 6-30-2012. Fixed Cost of $150,738. Variable Cost of $144,212 - 5,385 RVSH at $26.78 per hr Note 2: Approximately 14% of Greyhound ticket sales is kept as commission. Actual Greyhound Ticket Sales revenue in 2010-11 was $57,479, with $49,696 remitted to Greyhound and $7,782 kept as commission. Source: City of Rio Vista'

TABLE 9: Rio Vista Delta Breeze Revenues

FY 2009-2010 FY 2010-2011 Revenue Items Budget Amended Change

Operating Revenue TDA Grant $175,468 $191,906$ 16,438 FTA Grants $179,706 $161,980$ (17,726) Fare Revenue $26,000 $62,213$ 36,213 Miscellaneous 1 $1,800 $66,200$ 64,400 Interest Income $4,143 $1,800$ (2,343)

Total Operating Revenue $387,117 $484,099$ 96,982

Note 1: Bus Advertising ($1,200), Newspaper Sales ($100), Greyhound Commission ($7,100), Misc Sales (such as FasTrak, BART Tickets, Vallejo Transit passes, RTC Card Sales, Clipper Sales, Bikelink Sales, Greyhound Ticket Acceptance, Amtrak Ticket Acceptance.) Source: City of Rio Vista

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 30 For Rio Vista Delta Breeze

Historical Revenue Sources

Revenue sources that the City of Rio Vista has historically used for transit are shown in Table 10 (Operating) and Table 11 (Capital). As indicated, the largest two sources of both operating and capital revenue over the years has been FTA Section 5311 funding for rural transit systems and FTA 5316 funding for passengers who are elderly or who have disabilities.

TABLE 10: Rio Vista Delta Breeze Historical Operating Revenues Fiscal Grant Source Year FTA 5310 FTA 5311 FTA 5316 FTA 5317 ARRA YSAQMD LIFT Lifeline Total

FY 06 $5,000 $130,000 $0 $0 $0 $0 $0 $0 $135,000 FY 07 $8,853 $75,000 $0 $0 $0 $30,000 $0 $0 $113,853 FY 08 $0 $129,684 $50,000 $15,000 $0 $0 $22,559 $25,000 $242,243 FY 09 $0 $22,265 $0 $0 $0 $0 $23,263 $0 $45,528 FY 10 $0 $43,827 $98,600 $15,000 $75,000 $0 $24,673 $0 $257,100 FY 11 $25,000 $22,624 $0 $31,000 $0 $0 $0 $0 $78,624 FY 12 $0 $61,344 $100,000 $0 $0 $0 $0 $0 $161,344 Total $38,853 $484,744 $248,600 $61,000 $75,000 $30,000 $70,495 $25,000

FTA = Federal Transit Administration ARRA = American Recovery and Reinvestment Act YSAQMD = Yolo/Solano County Air Quality Management District LIFT = Lower Income Flexible Transportation (grant program administered by MTC) Lifeline = Grant program of MTC administered by Solano Transportation Authority Source: City of Rio Vista

TABLE 11: Rio Vista Delta Breeze Historical Operating Revenues

Fiscal Grant Source Year FTA 5310 FTA 5311 FTA 5316 FTA 5317 YSAQMD Lifeline Total FY 05 $0 $80,000 $0 $0 $0 $0 $80,000 FY 06 $0 $0 $0 $0 $0 $0 $0 FY 07 $64,200 $0 $0 $0 $0 $0 $64,200 FY 08 $0 $0 $0 $0 $25,000 $0 $25,000 FY 09 $0 $0 $45,600 $0 $0 $0 $45,600 FY 10 $0 $0 $52,000 $0 $0 $0 $52,000 FY 11 $0 $90,000 $0 $0 $0 $0 $90,000 FY 12 $0 $0 $0 $0 $0 $0 $0 $64,200 $170,000 $97,600 $0 $25,000 $0 FTA = Federal Transit Administration ARRA = American Recovery and Reinvestment Act YSAQMD = Yolo/Solano County Air Quality Management District LIFT = Lower Income Flexible Transportation (grant program administered by MTC) Lifeline = Grant program of MTC administered by Solano Transportation Authority Source: City of Rio Vista

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 31 Service Performance Analysis

To gain further insight into the efficiency and effectiveness of the Rio Vista Delta Breeze services, it is useful to conduct an analysis of ridership and operating data on a service category basis. Ridership and operating statistics for fiscal year 2010-2011 were reviewed to identify average passenger activity, fares, and operating quantities. The service quantities, costs, and ridership for each service were used to evaluate a variety of transit service performance measures:

• Table 12 shows a summary of operating characteristics and performance indicators by service.

• Figure 11 graphically illustrates the service effectiveness of the Rio Vista Delta Breeze system based on the number of passenger-trips per service-hours. Routes 51 and the Special Services have the highest productivity in terms of passenger-trips per service hour, with 5.5 and 10.4 passengers per hour, respectively. Routes 50 and 52 show low productivity with 1.7 and 1.3 passengers per hour, respectively. This low productivity reflects the long distance of Routes 50 and 52.

• Figure 12 graphically illustrates the service effectiveness of the Rio Vista Delta Breeze system based on the number of passenger-trips per service-miles. As shown, as with the passenger-trips per hour, Route 51 and Special Services were more effective (0.42 and 0.45 passenger trips per service mile, respectively). Route 51 and 52 were ineffective in terms of passenger-trips carried per mile, at 0.07 and 0.04 per mile, respectively.

• Dividing the estimated operating cost by the number of passenger-trips served on each route yields the cost per passenger-trip. As shown in Table 12 and Figure 13, operating cost is substantially higher for Route 52 at $61.03 per passenger-trip than all of the rest. The next highest cost per passenger-trip is for Route 50 at $25.65. Route 51 had a cost per passenger-trip of $9.15, while Special Service trips were only $2.41 per passenger trip.

• The subsidy per passenger-trip is calculated by subtracting fare revenues from the costs of each route, and dividing by the number of passenger trips. This is a particularly useful performance measure, as it directly relates the key public input to a public transit program (subsidy funding) with the key “output” (passenger-trips). However, fare data was not available by route. Systemwide, the subsidy per passenger-trip averages $17.42, as shown in Table 12.

• The farebox ratio is calculated by dividing the passenger revenues by the operating costs. Again, this data is only available systemwide. Also shown in Table 12, the farebox ratio is 22.9 percent systemwide.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 32 For Rio Vista Delta Breeze TABLE 12: Rio Vista Delta Breeze Operating Characteristics FY 2010-11 Deviated Routes DAR 50 52 51 Special Systemwide Ridership 5,060 1,862 5,816 442 13,180 Fares 1 ------$68,224 Operating Cost $129,789 $113,706 $53,213 $1,141 $297,849 Hours 2,970 1,431 1,275 43 5,719 Miles 73,738 42,435 13,985 974 131,132

Performance Measures Passengers per Vehicle-Hour 1.7 1.3 4.6 10.4 2.3 Passengers per Vehicle-Mile 0.07 0.04 0.42 0.45 0.10 Fare per Passenger Trip ------$5.18 Cost per Passenger Trip $25.65 $61.07 $9.15 $2.58 $22.60 Subsidy per Passenger Trip ------$17.42 Farebox Ratio ------22.9%

Note 1: Fare data was not available by route. Source: Storer Monthly Reports, compiled for annual data.

In addition to the performance indicators above, weekday ridership statistics were reviewed to determine the difference in ridership on Route 51 for the 9:30 AM to 2:30 PM Monday- Wednesday-Friday service compared to the 3:00 to 5:00 PM Tuesday-Thursday service. As shown in Figure 14, ridership averaged 26 passenger trips on Route 51 on Mondays, Wednesdays and Fridays, and 18 passenger trips on Tuesday and 19 on Thursday. However, the ridership per hour was only 5 passenger trips on Monday, Wednesdays and Fridays compared to 9 passenger trips per hour on Tuesdays and Thursdays, showing a higher productivity on Tuesdays and Thursdays.

On-time Performance

On-time performance was tracked for Routes 50 and 52 over the majority of trips as part of an onboard survey effort conducted in mid-May, 2011. Surveyors were instructed to note the time of departure from time-point stops on these routes. Departures were considered “on time” if they were not early, nor more than five minutes late. With these criteria, Route 50 was on time for 8 trips, and late for 4 trips, resulting in only a 67 percent on-time rate. Route 52 performed better, with 8 of 9 trips operating on time, almost a 90 percent on-time rate. It should be noted this data represents a small sample. On-time data is not reported in the contractors’ monthly reports.

Boarding and Alighting Survey Data

In addition to on-time data, boarding and alighting counts were conducted on Routes 50 and 52 for weekdays and Saturdays. As summarized in Table 13, the busiest stops on Route 50 on weekdays were Lira’s Supermarket and Trilogy (multiple locations) in the City of Rio Vista, and Solano County Department of Health and Human Services in Fairfield. Route 52 had only a handful of boardings and alightings, bringing people from the Pittsburg/Bay Point BART and Antioch Park and Ride to Trilogy, downtown Rio Vista, and Isleton.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 33

FIGURE 11: Rio Vista Delta Breeze Passenger Trips per Vehicle Service Hour

12.0

10.4 10.0

8.0

6.0

4.6 Passenger Trips per Service Hour Service per Trips Passenger 4.0

2.3 2.0 1.7 1.3

0.0 Route 50 Route 52 Route 51 Special Systemwide

Service

FIGURE 12: Rio Vista Delta Breeze Passenger Trips per Service Mile

0.50 0.45 0.45 0.42 0.40

0.35

0.30

0.25

0.20 Passenger Trips per Service Mile

0.15 0.10 0.10 0.07 0.04 0.05

0.00 Route 50 Route 52 Route 51 Special Systemwide

Service

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 34 For Rio Vista Delta Breeze FIGURE 13: Rio Vista Delta Breeze Operating Cost per Passenger Trip

$70.00

$61.07 $60.00

$50.00

$40.00

$30.00 Cost per Passenger Trip Passenger per Cost $25.65 $22.60

$20.00

$9.15 $10.00

$2.58

$0.00 Route 50 Route 52 Route 51 Special Systemwide

Service

FIGURE 14: Route 51 Ridership by Day of the Week

30

26 26 26 25

20 19 18

15

10 9 9 Psgrs Psgrs per per 5 Hour Average Passenger Trips per Day per Passenger Trips Average Hour 5 5 Psgrs 5 Psgrs Psgrs per per Hour per Hour Hour

0 Monday Tuesday Wednesday Thursday Friday

Note: Data from monthly reports, July 2010 to June 2011; six service hours MWF, two service hours TTH

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 35 Saturday travel shows passengers accessing BART and shopping areas in Suisun City and Fairfield. While 16 percent of boarding and alightings originate at Trilogy on weekdays, 37 percent of boarding and alightings originate at Trilogy on Saturday.

On-Board Surveys

Passenger surveys were available on all Rio Vista Delta Breeze vehicles from August 15th to September 15th, 2011. Passengers were encouraged to fill out surveys and turn them in to the driver or at several drop locations. After the month of surveying, 37 total surveys were collected. The results of the surveys are summarized in Tables 13, 14, and 15, and highlighted below.

• Route 52 to Pittsburg/Bay Point BART Station had the most surveys (15 responses), followed by Route 50 (12 responses), with about a quarter of the surveys on the Dial-a-Ride Route 51 (8 responses).

• Surveys were received from routes throughout the day, but especially on the earliest trip, with 65 percent of responses received on trips before 8:00 AM.

• The majority of respondents walked to catch the bus, generally taking less than 15 minutes to arrive at the stop. However, 12 respondents (41 percent) were picked up at their homes. Over half were going to BART.

• Less than two thirds of respondents were traveling round trip by Rio Vista Delta Breeze. They were traveling for multiple purposes, including medical/dental appointments (12 respondents), work (7 respondents), personal business (7 respondents), shopping (6 respondents) and other (3 respondents).

• All but 4 of the respondents live in the City of Rio Vista, with 3 in Homecoming, 11 in Trilogy, and 15 in other City of Rio Vista locations. The remaining 4 respondents live in other areas of the Bay Area or Fairfield.

• Approximately two thirds of the respondents ride the bus multiple times per week, while one third was occasional riders (twice a month or less).

• Almost half (14 of 31 respondents) said they paid a cash fare for the trip, while 11 respondents used a monthly CityPass and 6 paid with a 10-ride CityPass.

• The respondents were a mix of long-time users (23 had used the service for more than a year), with 7 respondents having used the service for 6 months to a year, 5 had used it less than 6 months, and it was the first ride for one respondent.

• Over a third of the respondents said they would not make the trip if Rio Vista Delta Breeze were not available.

• Most of the respondents said they get their transit information by printed material or from the driver.

• A quarter of respondents were discretionary transit users. In other words, they had no disability, had a driver’s license, and had a car available for the trip. The remainder of the respondents had one or more of these limiting factors which made them choose transit for their travels. This was fairly consistent on all of the routes surveyed.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 36 For Rio Vista Delta Breeze TABLE 13: Route 50 and 52 Boarding and Alighting by Stop

Daily Activity by Stop Route Stop On Off Total

Weekday 50 More for Less Gas, Rio Vista 1 0 1 Lira's Market, Rio Vista 5 0 5 Main & Sierra, Rio Vista 0 1 1 Main & 5th Streets, Rio Vista 0 1 1 Residential Rio Vista 2 0 2 Trilogy, Rio Vista 2 4 6 Curry Road & Highway 12 1 0 1 Suisun/Fairfield Amtrak Station 1 1 2 Solano Co. Dept of Health & Human Services, Fairfield 0 5 5 Missouri/Great Jones, Fairfield 1 1 2 Fairfield Transportation Center 0 1 1 Bank of America, Fairfield 1 1 2 Kaiser, Fairfield 0 1 1 Trader Joes/Westfield Solano, Fairfield 2 0 2 Subtotal 16 16 32 52 Isleton City Hall 0 1 1 Rio Vista Front & Main 0 1 1 Rio Vista Residential 1 1 2 Trilogy, Rio Vista 0 1 1 Antioch Park and Ride Lot 2 0 2 Pittsburg/Bay Point BART 2 1 3 Subtotal 5510

Total 21 21 42

Saturday 50 Main Street, Rio Vista 3 0 3 Trilogy, Rio Vista 1 4 5 Curry Road & Highway 12 1 1 2 Merganzer Rd, Suisun City (Pet Clinic) 1 1 2 Walmart, Fairfield 0 1 1 Sears, Westfield Solano 1 0 1 Subtotal 7714 52 Main Street, Rio Vista 0 1 1 Trilogy, Rio Vista 3 1 4 Pittsburg/Bay Point BART 2 3 5 Subtotal 5 5 10

Total 12 12 24

Source: LSC Transportation Consultants, Inc.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 37

TABLE 14: Rio Vista Delta Breeze Onboard Surveys Responses - Questions 1 to 13 Questions: Answ e rs: 1.What route are you on? 50 52 51 DAR School Special TOTAL Number of Respondents 12 15 8 0 0 35 Percent of Respondents 34% 43% 23% 0% 0% 3.What time did you board the bus? 5-6 AM 6-7 AM 7-8 AM 8-9 AM 9-10 AM 10-11 11 AM-12 12-1 PM 1-2 PM Numer of Respondents 8 5 7 1 2 3 2 1 0 Percent of Respondents 26% 16% 23% 3% 6% 10% 6% 3% 0% 2-3 PM 3-4 PM 4-5 PM 5-6 PM SUM Number of Respondents 1 0 1 2 31 Percent of Respondents 3% 0% 3% 6% 4.How did you get to the bus? Walked Bicycled Dropped off Wheelchair Number of Responses 17 1 3 1 Percent of Responses 53% 3% 9% 3% Home Pick Up Deviation SUM Number of Respondents 6 4 32 Percent of Respondents 19% 13% 4.How long did it take? (Minutes) < 5 5-9 10-14 15-19 20 21+ SUM Number of Respondents 2 2 3 1 1 0 9 5.Where did you get on the bus? Amtrak Front & Main Home Ford in Fairfield Number of Responses 1 912 1 Percent of Responses 3% 31% 41% 3% Lira's Market Trilogy Trilogy Clubhouse SUM Number of Respondents 1 3 2 29 Percent of Respondents 3% 10% 7% 6.Where will you get off? BART Lira's Market Front & Main Hillcrest PNR Number of Responses 13 31 2 Percent of Responses 52% 12% 4% 8% Home Kaiser Antioch Other SUM Number of Respondents 213 25 Percent of Respondents 8% 4% 12% 7.How will you get to your destination? Walk Bicycle Picked Up Transfer Number of Responses 14 1 1 12 Percent of Responses 45% 3% 3% 39% Drive Wheelchair Other SUM Number of Respondents 012 31 Percent of Respondents 0% 3% 6% 8. Are you traveling round trip? Yes No SUM Number of Respondents 21 13 34 Percent of Respondents 62% 38% 9.What is the main purpose of this trip? Work Rec/Social School/College Medical/Dental Number of Responses 7 2 1 12 Percent of Responses 20% 6% 3% 34% ShoppingPersonal Bus/Other SUM Number of Respondents 6735 Percent of Respondents 17% 20% 10.Do you normally take the bus for this Yes No SUM Number of Respondents 31 4 35 Percent of Respondents 89% 11% 11. General location of your home? Homecoming Rio Vista Trilogy Other SUM Number of Responses 31511 4 33 Percent of Responses 9% 45% 33% 12% 12.How often do you ride? 1st time 1x/Mo 2x/Mo 1-2x/Wk 3-5x/Wk 5+/Wk Sum Mo = Month Number of Respondents 2 3 6 13 7 3 34 Wk = Week Percent of Respondents 6% 9% 18% 38% 21% 9% 13.How did you pay for your trip? One-way Fare10-Ride CityPass Monthly CityPass SUM Number of Respondents 14 61131 Percent of Respondents 45% 19% 35% Source: Data collected onboard August 15 to September 15, 2011.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 38 For Rio Vista Delta Breeze

TABLE 15: Responses for Rio Vista Delta Breeze Onboard Surveys - Question 14-24 Questions: Answers: 14. How long using the service? 1st Time < 6 mo. 6 mo-1 yr 1 yr + SUM Number of Responses 1 5723 36 Percent of Responses 3% 14%19% 64% 15.If no RVDB? Get a rideDrive No Trip Other SUM Number of Responses 12 9 13 1 35 Percent of Responses 34% 26% 37% 3% 16. How do you get info? Printed Info Driver Friend/Coworker Phone Number of Responses 12 9 5 5 Percent of Responses 36% 27% 15% 15% Other SUM Number of Responses 233 Percent of Respondents 6% 17. Did you need the wc lift? Yes No SUM 21. What is your age? Number of Respondents 4 33 37 <18 19-24 25-44 45-64 65+ Percent of Respondents 11% 89% 0 6 6 11 13 18. Do you have a disability? Yes No SUM 0% 17% 17% 31% 36% Number of Respondents 13 24 37 SUM Percent of Respondents 35% 65% 36 19. Driver's license? Yes No Total Number of Respondents 20 17 37 Percent of Respondents 54% 46% 20. Car available for trip? Yes No Total Number of Respondents 4 26 30 Percent of Respondents 13% 87% 22. Employment Status? Full time Part time Retired Unemployed Number of Responses 86 142 Percent of Responses 22% 16% 38% 5% Unable to work Other SUM Number of Responses 52 37 Percent of Respondents 14% 5% 23. Annual family income? Under $20K $20K-$30K $30K-$50K More than $50K SUM Number of Respondents 13 4 4 11 32 Percent of Respondents 41% 13% 13% 34% Number of Respondents answering 1 = poor to 5 = excellent 24. Opinion of Service? 1 2 3 4 5 Average a. Safety 1 0 1 3 29 4.7 b. On-time performance 2 0 3 9 20 4.3 c. Frequency 1 2 7 9 16 4.1 d. Driver courtesy 0 0 0 4 31 4.9 e. Trip duration 2 2 3 11 17 4.1 f. Areas served 1 3 5 6 20 4.2 g. Bus cleanliness 0 0 0 4 31 4.9 h. Info available 0 0 1 8 26 4.7 i. Bus stops and shelters 1 1 7 6 18 4.2 j. Cost of service 1 3 11 8 12 3.8 25. Overall 10210214.5 Source: Data collected onboard March 18 and 19, 2011. LSC Transportation Consultants, Inc.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 39 • Approximately half of the respondents were either retired or unable to work, and half were employed full or part time.

• Respondents were mostly either very low income (13 had annual household incomes under $20,000) or were middle to upper income (11 had annual household incomes over $50,000). However, breaking this data down by route, approximately half of the respondents had household incomes lower than $20,000 on Routes 50 and 51, while only a quarter of respondents on Route 52 had incomes this low.

• Passengers were asked to rank their opinion of service factors on the Rio Vista Delta Breeze, with 1 being poor and 5 being excellent. The average score was 4.4. The highest scores were for driver courtesy and bus cleanliness (averages of 4.9) followed by safety and information available (4.7). The lowest scoring service factors were for the cost of the service (3.8), frequency of service (4.1), and trip duration (also 4.1). Passengers rated the overall service fairly high at 4.5.

In addition to the specific questions, passengers were asked to list improvements they would like to see, as well as general comments. A total of 43 specific comments were provided, as summarized in Table 16. In general, the most common suggestion was for increased frequency of service. Many of the patrons complimented the service in general and the drivers in particular. There were a number of complaints, with the most common being that the cost of the service is too high.

Solano Transportation Authority Surveys

The Solano Transportation Authority (STA) conducted the Solano Transportation Study for Seniors and People with Disabilities. As part of this study, surveys were developed to identify transportation issues and preferences in transportation for seniors and people with disabilities across all modes. The survey asked 20 questions, including inquiries on how respondents got around, where they needed to go, their satisfaction with public transit, and their plans for mobility once they are unable to drive. The survey was printed and also was available on the internet for people to fill out on line.

Approximately 2,200 paper surveys were distributed at all focus group meetings, as well as through other senior facilities and residential communities, including 1,150 in Leisure Town in Vacaville. Several transit operators also distributed surveys (FAST, Rio Vista Delta Breeze, and ). A total of 993 completed surveys were collected, including 101 in the City of Rio Vista. The City of Rio Vista generated a particularly high response from the very active senior community at Trilogy. While this is a large number for this kind of study, it does not represent a scientific sampling of Solano County or Rio Vista residents; however, it can provide useful information in determining transportation needs and concerns.

STA Survey Summary

Two outreach meetings were held in the City of Rio Vista, drawing 35 participants; 101 surveys were collected from Rio Vista residents. According to the US Census for 2010, the City of Rio Vista has the unique demographic characteristic of having 54 percent of its population over the age of 50; however, this is due to the large senior housing development located in this otherwise small city.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 40 For Rio Vista Delta Breeze TABLE 16: Rio Vista Delta Breeze Onboard Survey Comments # of Type of Responses Responses

General Compliment 5

Driver Compliment 3

Frequency of Service Seven days per week 2 Five days per week 2 More freqency 6 More to Antioch 3 More to Fairfield 1 Earlier service 2 Later departures 2 Midday 1 Total Frequency Responses 19

Customized service (bus to stay with patrons, drop at apartment, stores only) 3 Complaints (no show policy, on-time performance, not responsive to past surveys) 3 Fewer Stops (trip duration) 3 More Stops 1 Cost (too high) 5 Earlier phone service 1

Total Comments for Questions 26 and 27 43

Source: Data collected onboard Aug 18 to Sept 15, 2011.

Autos and Roads

There were a significant number of comments regarding truck traffic on State Route 12, which connects I-80 in Fairfield to I-5 near Lodi via the City of Rio Vista. The large number of trucks and high speed combined with dangerous driving behavior makes residents afraid to use this road, which is their lifeline to the two largest neighboring cities. Residents felt that the trucks damage the roads, intimidate other drivers, and do not contribute to the local economy because they do not stop. They also reported trucks and other vehicles running the light on State Route 12 at Trilogy. Residents use back roads to avoid this main artery.

Transit

The City of Rio Vista is somewhat isolated and rural in nature, so connectivity and distance to bus stops can be an issue. Destinations mentioned by participants include Oakley, Brentwood, Antioch, medical centers in Vallejo or Vacaville, and BART. Other concerns were the on-time performance of the bus system and the cost. Residents would like later service and weekend service.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 41 Paratransit

Comments regarding the taxi scrip program were:

- Getting the required ID is difficult, slow, and complicated - The amount of scrip available is limited and sells out quickly - Even with scrip, trips to common destinations like the Sacramento Airport are too expensive

Places More Transit Requested

City of Rio Vista residents indicated they would like to take transit to the locations listed below:

Medical

- Kaiser Permanente Medical Centers (Vacaville, Stockton) - Sutter Solano Medical Facilities (Vallejo)

Grocery

- Raley’s (Suisun City) - Lira’s (City of Rio Vista)

Other Shopping

- Costco, CVS Vacaville - Outlets, Nut Tree Outlet stores, Green Valley shopping, Westfield Solano in Fairfield

Intercity and Transportation

- BART (Pittsburg) - - Antioch, Fairfield, Vacaville, Lodi, Brentwood, Isleton

Locations/Uses

- Trilogy

Transit Improvements

When asked to rank transit improvements, City of Rio Vista residents rated more weekday service highest, followed by weekend service. Earlier morning or later evening service was also a frequent request. Few respondents selected bus stop amenities as a high priority, nor did they select more pleasant service as a high priority. In sum, more frequent service with a longer span is desired.

Compliance with the American Disabilities Act

Priority service for ADA certified paratransit passengers is available for those passengers that have a disability who cannot access or board a public transit bus due to their disability. Once

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 42 For Rio Vista Delta Breeze certified, passengers may request that Rio Vista Delta Breeze routes deviate from the origin point to their destination point within the city limits of Isleton, Rio Vista, Antioch, Fairfield, Suisun City and within a ¾ mile boundary of the route in unincorporated Sacramento, Contra Costa and Solano Counties. Transfers to SolTrans Paratransit, Fairfield and Suisun Transit DART, Tri Delta Transit Dial-A-Ride paratransit providers are available.

Additionally, the Rio Vista Delta Breeze Taxi Scrip program provides economically priced, door- to-door transportation service exclusively to all seniors (age 65 years old or older), persons with disabilities and Medicare Cardholders that are Rio Vista residents whenever a taxi provider is available to operate this service. When an operator is available, the service is provided 24 hours a day, seven days a week, to and from any point within the Cities of Rio Vista and Isleton or to regional destinations. The Solano County Intercity Taxi Scrip Program is also a flexible option for qualified ADA (Americans with Disabilities Act) paratransit certified riders. This service provides curb-to-curb, same day transportation for ADA Paratransit Certified riders who need to travel between cities within Solano County.

Compliance with the Title VI

Chapter IV of FTA Circular 4702.1A speaks to the general reporting requirements of recipients of FTA funding and its subrecipients to ensure that their activities comply with the DOT Title VI regulations and/or the DOT Order on Environmental Justice and the DOT Guidance on Limited English Proficiency (LEP). The Rio Vista Delta Breeze published an analysis of its compliance in a Title VI Civil Rights Program 2011-2012 to 2013-2014 Report. The report covers nine general areas of the law, and found the transit system to be in compliance. The City of Rio Vista annually submits its Certifications and Assurances to the California Department of Transportation (Caltrans), Division of Mass Transportation, as a subrecipient of Federal Transit Administration (FTA) funds. The latest signed copy of the Certifications and Assurances was signed by the Transit and Airport Coordinator in December 2010 and is included in this document as Appendix C.

OTHER TRANSPORTATION PROVIDERS

SolanoExpress

SolanoExpress is a coalition of five of six transit operators in greater Solano County that coordinates intercity transit services and provides regional connections to I-80 corridor cities and transit services, such as BART and Capitol Corridor. The Solano Transportation Authority provides significant coordination and management activities for the intercity bus system. Solano Transportation Authority hosts and staffs the SolanoExpress Intercity Transit Consortium, which meets on a monthly basis. The SolanoExpress Intercity Transit Consortium consists of representatives from each city and the county, and provides oversight for intercity transit services and marketing. Solano Transportation Authority’s marketing budget for intercity transit was just over $275,000 in FY 2007-2008 due to Regional Measure 2 (RM2) funding to market RM2 funded routes.1

1 Regional Measure 2 was a ballot measure passed in 2004 to increase bridge tolls to generate funds for traffic alleviation. Funds are available to seven Counties, including Solano for transportation projects that provide traffic mitigation to the region’s bridges.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 43 Recently, Solano County Transit was created to consolidate transit services to simplify the system for riders, and to reduce administrative redundancies. As a result, Vallejo Transit and Benicia Breeze were consolidated under a new Joint Powers Authority. Administrative staff for the new JPA, called “SolTrans,” is housed in the new Vallejo transit center. In the next Short Range Transit Plan, the City of Rio Vista should consider if it would be beneficial to participate as a member of this JPA, or further coordinate with SolTrans.

Intercity Taxi Scrip Program

The Solano County Intercity Taxi Scrip Program is a flexible option for qualified ADA (Americans with Disabilities Act) paratransit certified riders. This service provides curb-to-curb, same day transportation between cities within Solano County. The Intercity Taxi Scrip Program began its first pilot phase in February of 2010. It had limited use in the City of Rio Vista, with only 2 books sold in FY 2009-10, and 22 books sold in FY 2010-11.

To be eligible, the rider must be both an ADA paratransit certified resident of Solano County, and ambulatory or able to enter and exit a taxi without another person’s help.

In addition, any mobility device must be able to be folded for transport in the trunk of the taxi. The program provides 24-hour on-call service between cities in Solano County for only 15 percent of the regular taxi fare. A scrip book containing $100 worth of scrip may be purchased for $15. As funding and resources become available, the pilot program is planned to also include non-ambulatory persons in Phase Two, and local service (within cities) in Phase Three.

The Intercity Taxi Scrip program is in addition to paratransit services available by public transit providers throughout Solano County. This program is not available for trips between Fairfield and Suisun City.

Emergency Ride Home Program

The Solano Transportation Authority’s Solano/Napa Commuter Information (SNCI) offers an Emergency Ride Home (ERH) program, which provides an “emergency” or “back-up” ride home for an individual who has used a commute alternative like transit, carpool or vanpool, bicycle, or walked to get to work in Solano County. ERH is a free service in which the SNCI provides taxi vouchers or rental cars to ERH participants. Employers and employees must register with SNCI.

American Cancer Society

The American Cancer Society Road to Recovery program provides transportation to and from treatment for people who have cancer who do not have a ride or are unable to drive themselves. Transportation is provided by volunteers for ambulatory Solano County cancer patients. Reservations must be made 72 hours in advance.

Area Agency on Aging Senior Escort Program

The Area Agency on Aging offers seniors in Napa and Solano counties a senior escort program. The program provides assistance for older adults with physical or cognitive impairments which make it difficult to use public transit and paratransit. The service is available to low-income Vallejo residents aged 60 and over.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 44 For Rio Vista Delta Breeze Connections for Life

Connections for Life (CFL), formerly known as Solano Supported Living Services, works with clients who are developmentally disabled clients to provide various services such as housing, training, and activities. CFL runs the “Transportation Connection” program, coordinating transportation services for the clients of the North Bay Regional Center (NBRC) who attend day programs in Solano, Napa, and Sonoma Counties. CFL works with over 15 transportation vendors to provide transportation to over 1,200 NBRC consumers daily from the three client counties.

Faith in Action

Faith in Action provides non-acute, non-medical support services to homebound seniors by matching them with trained volunteers or by linking them to other resources. Several of their programs provide transportation, as described below.

Ride with Pride

Once an independent agency known as Vacaville Ride with Pride, Inc., that agency merged with Faith in Action and was renamed the Ride with Pride Program. It became a program of Faith in Action in 2003. The program provides transportation to various destinations, primarily to and from medical or social service programs. Unlike the Caregiver Respite Program, which provides 1-to-1 transportation, this program transports several persons per vehicle, on a predetermined route. The vehicles may be agency-owned (one 6-passenger van and one 9-passenger van) or volunteer-owned. Volunteer dispatchers or agency staff schedule these rides. Care recipients must be seniors who no longer drive and are ambulatory.

Caregiver Respite Program

The Caregiver Respite Program serves Faith In Action's most frail care receivers. As a result, those enrolled in this program receive 1-to-1 assistance provided by a trained volunteer who is matched with the care recipient. This includes door-through-door transportation. Recipients pay on a donation basis.

Solano Paratransit

Solano Paratransit, which had been serving the cities of Dixon, Fairfield, Suisun City, Vacaville, and unincorporated areas around these cities, was dissolved on July 1, 2009. The intercity paratransit service for ADA eligible riders is now provided by the local transit operators serving those communities. The City of Rio Vista had discontinued participation in this program in July 2008 due to the low ridership and high cost.

Fairfield And Suisun Transit (FAST)

Fixed-Route Transit

The Cities of Fairfield and Suisun City have a combined transit system administered by the City of Fairfield that provides a total of twelve routes both within city limits as well as cities in other parts of Solano County and other counties. Eight of the Fairfield And Suisun Transit (FAST) routes serve destinations only within the two cities. Service is offered Monday through Saturday with average hours of operation from 7:00 AM to 7:00 PM.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 45

FAST also operates and manages two intercity routes (Routes 20 and 40), and operates two intercity routes on behalf of STA (Routes 30 and 90):

• Route 20 provides service between Westfield Solano in Fairfield and the Vacaville Transportation Center • Route 30 provides seven weekday round trips between Fairfield, Vacaville, Dixon, Davis and Sacramento. • Route 40 operates between Vacaville and Pleasant Hill and Walnut Creek BART stations. • Route 90 operates between Fairfield and the El Cerrito Del Norte BART.

The regular fare for local service is $1.50, with a 50% discount for seniors and people with disabilities. Intercity service fares range from $2.75 to $6.75, while the fare to is $1.00. In 2009-2010, the fixed-route system had an annual ridership of approximately one million passengers. Total fixed route expenses for 2009-10 were $7.7 million with a farebox recovery rate of 27 percent.

Paratransit and Other Transportation

In addition to the fixed-route transit system, FAST provides three transportation services geared towards the elderly and riders with disabilities – the Dial-A-Ride Transit (DART), subsidized taxi fare service, and a volunteer driver program:

• The DART service provides door-to-door service within the city limits of Fairfield and Suisun City for eligible people with disabilities that prevent them from utilizing fixed-route bus services. It operates Monday through Friday from 6:00 AM to 8:00 PM and on Saturday from 8:00 AM to 6:30 PM. Fares are $3.00 per ride.

• The reduced fare taxi service is also available to Fairfield and Suisun City residents 24 hours a day at half the metered fare. To be eligible for the subsidized taxi fares, persons must qualify through an application process based on age and residence. In general, those wishing to utilize the service must be at least 60 years old and live within Fairfield, Suisun City, or a nearby unincorporated area. Reservations are required for all trips.

• Fairfield also has a volunteer driver program provided through the "Friends of the Fairfield Senior Center," a private non-profit organization. The service is designed to transport persons who are 50 years or older and operates in the central City of Fairfield only. It operates from the Fairfield Senior Center Monday through Friday between 9:00 AM and 3:00 PM. Fares are $1.25 per ride. The program uses vans that are not wheelchair accessible, so users of the service must be fairly mobile. Trips are restricted to the Fairfield Senior Center, medical/dental offices, filling prescriptions, and the passenger’s home. No other trips, such as shopping or socializing, are allowed.

The combined cost of these services is $1.6 million annually, providing over 60,000 passenger trips.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 46 For Rio Vista Delta Breeze

Bay Area Rapid Transit (BART) connects the San Francisco Peninsula with Oakland, Berkeley, Fremont, Walnut Creek, Dublin/Pleasanton and other cities in the East Bay, including the Pittsburg/Bay Point BART station. This terminal station on the yellow line serves northern and eastern Contra Costa County, and Rio Vista Delta Breeze provides connections via Route 52 at the Pittsburg/Bay Point BART Station.

Southbound trains depart every 15 minutes from 4:02 am to 11:59 pm. The Rio Vista Delta Breeze serves the station BART at 6:50 AM and 5:45 PM Monday through Friday. On Tuesdays one additional round trip is offered arriving at the BART station at 10:05 AM. The return trip departs the BART station at 1:25 PM, as described above. eBART

Antioch (or Hillcrest Avenue) is a BART station under construction east of Pittsburg/Bay Point, the current terminus of the Pittsburg/Bay Point–SFO/Millbrae line. It will be located at Highway 4 and Hillcrest Avenue in Antioch, California, and is planned to open in 2015. Local bus service will be provided by Tri Delta Transit with reconfigured lines that currently feed BART. Rio Vista Delta Breeze commuter service to BART will run to this station instead of the Pittsburg/Bay Point BART terminal as it does currently and there may be commuter service from Stockton from the San Joaquin Regional Transit District.

Tri Delta Transit

Tri Delta Transit serves the cities of Antioch, Pittsburg, Brentwood, Oakley, Bay Point, Discovery Bay and Concord. Tri Delta Transit operates 14 local bus routes Monday-Friday (including express route 300) and three on weekends & holidays. Additionally, paratransit services are available for ADA eligible passengers traveling in the area. Rio Vista Delta Breeze Route 52 passengers can transfer to these local services at various locations in Antioch or at the Pittsburg/Bay Point BART Station.

The County Connection

The County Connection provides fixed-route and paratransit bus service throughout the communities of Concord, Pleasant Hill, Martinez, Walnut Creek, Clayton, Lafayette, Orinda, Moraga, Danville, San Ramon, as well as unincorporated communities in Central Contra Costa County. Connections are possible with Rio Vista Delta Breeze at the Antioch Park and Ride Lot via Route 93X.

SCT / LINK

South County Transit (SCT / LINK), a service of Sacramento County Department of Transportation, offers direct bus service from the Delta to Lodi, with stops in Isleton, Lodi Walmart, Lodi Memorial Hospital and Lodi Transit Station. This route also provides direct service to Galt with connecting service via State Route 99 to Elk Grove and Sacramento. The Delta Route runs four times a day Monday thru Friday.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 47 SolTrans

SolTrans provides local, express, school tripper and demand responsive transit services to the Solano County cities of Vallejo and Benicia, as well as intercity service to Concord, Walnut Creek, Pleasant Hill, El Cerrito and Fairfield allowing connection to the regional Bay Area Rapid Transit (BART) rail system.

Amtrak California

Amtrak California is a brand name used by the Caltrans Division of Rail for all state-supported Amtrak rail routes within the State of California. It also includes an extensive network of Thruway Motorcoach bus connections, operated by private companies under contract. Rio Vista Delta Breeze connects with a number of Amtrak California services, as described below. Rio Vista Delta Breeze has an interline agreement with Amtrak which includes Route 50 as a Thruway motorcoach route and passengers can purchase tickets on the national Amtrak system to destinations on Route 50.

Capitol Corridor

The Capitol Corridor is an intercity passenger train system that provides an alternative to traveling along the I-80, I-680 and I-880 freeways by operating intercity rail service to 16 stations in eight counties: Placer, Sacramento, Yolo, Solano, Contra Costa, , San Francisco, and Santa Clara, a 170-mile rail corridor. Rio Vista Delta Breeze connects with the Capitol Corridor via bus connections available at the Suisun/Fairfield station.

The Capitol Corridor Joint Powers Authority (CCJPA) is a partnership among the six local transit agencies in the eight county service area which shares the administration and management of the Capitol Corridor. The Area Rapid Transit District (BART) provides day- to-day management support to the CCJPA.

San Joaquin

The San Joaquin is a passenger train operated by Amtrak as part of the Amtrak California network in California's Central Valley. Twelve trains a day run between its southern terminus at Bakersfield and Stockton, where the route splits to Oakland (four trains each way a day) or Sacramento (two trains each way a day). Rio Vista Delta Breeze connects with the San Joaquin line at the Antioch Amtrak Station.

Greyhound

Throughout the United States, Greyhound has formed partnerships with public and private bus carriers to strengthen intercity and interregional bus service. These partnerships include both rural feeder connections, as well as flexible ticketing options. The City of Rio Vista has formed a partnership with Greyhound both by providing rural feeder routes and by participating in Greyhound ticket sales which generates a commission that the City of Rio Vista can include as fare revenue for the transit system. Rio Vista Delta Breeze Route 50 passengers can access Greyhound routes that travel between Reno to San Francisco which stops in Suisun City.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 48 For Rio Vista Delta Breeze Transit and Train Fare Sales and Information Services

Rio Vista Delta Breeze transit service in conjunction with , Inc sells tickets and provides Greyhound Package Express shipping services in Suisun City at the Suisun City Train Depot, 177 Main Street, Suisun City. In addition, passengers at Suisun City Train Depot can receive transit route, fare and schedule information about Amtrak, Capitol Corridor, Fairfield and Suisun Transit (FAST), SolTrans, Rio Vista Delta Breeze and other Solano County Transportation options and alternatives. Additionally, passengers can purchase Clipper cards, Rio Vista Delta Breeze tickets and passes, FasTrak transponders, Regional Transit Connection (RTC) Discount cards for seniors and persons with disabilities and certify for ADA paratransit services and taxi scrip programs offered by Rio Vista Delta Breeze.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 49 This page left intentionally blank.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 50 For Rio Vista Delta Breeze Chapter 4 Transit Goals and Objectives

INTRODUCTION

An important element in the success of any organization is a clear and concise set of goals and objectives, and the standards needed to attain them. Rio Vista Delta Breeze developed goals and objectives which were outlined and reviewed in their 2007/08 Short Range Transit Plan. Periodic review is the key to evaluating the effectiveness of the transit service and in determining if the existing goals and objectives remain valid. Often goals, objectives, and standards need adjusting to reflect on-the-ground performance, available resources, and an understanding of what a transit agency is trying to achieve.

Transportation Development Act

The California Transportation Development Act (TDA) sets a minimum “farebox return ratio” for each public transit operator using TDA funds (under specific articles of the TDA). Put simply, the farebox return ratio is the ratio of the operating income (largely fare revenues) divided by the non-capital expenses. For Rio Vista Delta Breeze, the TDA requires a minimum farebox return ratio of 10 percent (below which a portion of TDA funds would be withheld). It should be noted that new transit services are expressly eligible under TDA law for exemption from the minimum 10 percent farebox recovery ratio during the first full two years of service. Also, the TDA only requires this ratio to be maintained for the transit system as a whole, rather than on an individual service or route basis. As TDA does not provide any requirements or guidance beyond this single systemwide ratio, establishment of specific transit services performance measures is very much a matter of local discretion. Furthermore, in addition to pure fares, local support of transit services can often be included in fare revenue calculations. Two examples in include commission earned by selling Greyhound tickets and fares purchased on behalf of groups (such as students).

The Transportation Development Act (TDA) also requires a triennial review of five service standards:

− Operating cost per passenger − Operating cost per vehicle service hour − Passengers per vehicle service hour − Passengers per vehicle service mile − Vehicle service hours per employee

These standards are all considered in the Goals and Objectives maintained by Rio Vista Delta Breeze.

REVIEW OF EXISTING GOALS AND OBJECTIVES

Performance of the transit system is guided by the goals, objectives, measures and standards, as described below:

Goals are statements that qualify the desired results. They are the ends toward which effort is directed. They are general and timeless, but theoretically attainable.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 51

Objectives provide quantifiable measures of the goals. They are more precise and capable of both attainment and measurement.

Measures and Standards set quantifiable targets for achieving the objectives.

The City of Rio Vista transit staff has identified a total of six goals, each with different objectives and measures to meet the objectives. A current review of the goals, objectives, and standards indicates that some are being met, and some are not. Furthermore, as is to be expected as the system develops and changes, some objectives and standards are outdated or unrealistic and need to be revised. A discussion of each goal and the recommended changes is provided below. It is important to note that this discussion will be revisited once the full evaluation of service and financial alternatives better defines feasible standards for Rio Vista Delta Breeze.

Goal I: Operate an efficient and effective system that maximizes service and minimizes cost impacts.

As shown in Table 17, this goal outlines three objectives to operate an efficient and effective transit system.

Objective 1 – Minimize Operating Cost: The first measure for this objective is the operating cost per vehicle hour, with a standard of $48.70. In the last SRTP, the operating cost per hour was $69.00, but no changes were recommended. The current cost per hour is calculated to be $52.29 (based on monthly operating reports from July 2010 to June 2011).

The second measure is the operating cost per passenger trip, with a standard of $25.00. Currently, the cost per passenger trip is $22.75.

Finally, the last measure for this objective was the farebox return ratio, with a standard of 7.0 percent. The current farebox ratio is 12.8 percent based on both fares and local support (with only approximately 7.5 percent in pure revenue in 2010-11, though this has been improving in 2011-12).

Recommended Changes: The measures for this objective are appropriate, but the standards need to be adjusted as follows:

The operating cost per hour should be restated to adjust for inflation. A reasonable standard, based on the current cost, would be “Maintain an hourly operating cost of $52.00 per hour, adjusted annually for inflation.” While this new cost is slightly exceeded, it is a reasonable standard for which to aim.

The operating cost per passenger trip is met, but is still high for industry standards. While dial-a-ride services typically are provided at a higher cost per passenger trip than fixed route services for most transit systems, this is not the case at Rio Vista Delta Breeze, where dial-a-ride service is provided at $9.27 per passenger trip and deviated fixed route service is provided at $35.22 per passenger trip. The new recommended standards are “deviated fixed route operating cost per passenger trip not to exceed $30.00 and dial-a-ride operating cost per passenger trip not to exceed $9.00 per passenger trip. These standards should be adjusted annually for inflation.” While the

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 52 For Rio Vista Delta Breeze None. None. See below See below See below Met 0.10 2.39 12.8% $54.29 service. Not met. Not met. Not met. Nearly met. for the last three years Status of New Standards $9.15 Demand Responsive $35.17 deviated fixed route; Current Status of Standards Recommended Changes to Standards Transit Ridership growth = * % Recently eliminated duplicative s 1.0 3.0 0.10 0.12 7.0% 10.0% $48.70 $25.00 S Current Standards Revised Standard annually for inflation. adjusted annually for inflation. Growth in annual ridership mirrors deviated fixed route and $9.00 per passenger trip for dial-a-ride service, that of the service area's population . Maintain at $52.00 per VSH, adjusted Maintain at $30.00 per passenger trip for s RECOMMENDED CHANGE Trip Measures Mile (VSM) Mile (VSM) Hour (VSH) Hour (VSH) Farebox Recovery Farebox Recovery Revised Measure Service Hour (VSH) Service Hour (VSH) Annual growth in ridership. Operating Cost per Vehicle Operating Cost per Vehicle Operating Cost per Passenger Passengers per Vehicle Service Passengers per Vehicle Service Passengers per Vehicle Service Passengers per Vehicle Service Operating Cost per Passenger Trip s Objectives Revised Objective Increase Transit Usage Increase Transit Usage Minimize Operating Cost Minimize Operating Cost Maximize use of Transit Funding Coordinated Human Service Plan No duplication of service. TABLE 17: GOAL I GOAL I: Operate an efficient and effective system that maximizes service minimizes cost impacts. Source: LSC Transportation Consultants, Inc. Goals from Rio Vista Delta Breeze SRTP FY 2007/08-FY 2017/18; Performance data operating reports FY 2010-11.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 53 new cost per passenger trip for deviated fixed route is not met, this is a standard meant to encourage improvement in this area.

The farebox return ratio needs to be adjusted to meet TDA requirements, and should be set at 10 percent minimum.

Objective 2 – Maximize Use of Transit Funding: The measure is that a Coordinated Human Services Plan be in place with a standard that there is no duplication of services.

A Coordinated Human Services Plan was completed in November 2007 by MTC. Rio Vista Delta Breeze eliminated services to Lodi because of a duplication of services with the SCT/Link.

Recommended Change: No changes are currently recommended.

Objective 3 – Increase Transit Usage: The measure states that (a) annual growth in ridership should mirror growth in the service area’s population, (b) passengers-per-vehicle- service-hour should be at least 1.0, and (c) passengers-per-vehicle-service-mile should be at least 0.8.

The population in the City of Rio Vista grew very rapidly from 2000 to 2005 (approximately 7.8 percent annually), slowing to a growth rate of about 2.2 percent annually for the past five years. However, the Rio Vista Delta Breeze grew from a small ridership of 1,154 in 2004- 2005, to 14,468 in 2009-2010 (averaging 18.4 percent annually), but had an 11.8 percent decline in 2010-2011. In other words, the growth of ridership far exceeded the growth in population until last year when there was a significant decline in ridership.

The passengers-per-vehicle-hour for 2010-2011 was 2.4 systemwide (as low as 1.3 on Route 52; 1.7 on Route 50; 5.5 on Route 51; and 10.4 on Special Services). The passengers-per-vehicle-mile averaged 0.10 systemwide in 2010-2011.

Recommended Changes: While the ridership trends did not mirror those of the population trends, this is still a reasonable standard to maintain.

The passengers-per-vehicle-hour standard of 1.0 is very low and was identified to reflect a growing transit system. The current standard should be 3.0 passengers-per-vehicle- hour to encourage ridership growth. The passengers-per-vehicle-mile should be increased to 0.12.

Goal II: Provide safe, reliable, and high quality transportation.

As shown in Table 18, this goal outlines two objectives to achieve this goal.

Objective 1 – Reliable Transportation (on-time performance and missed trips): The measures for this objective are a) on-time performance and b) missed trips. The measures for both deviated fixed routes and dial-a-ride are 95 percent of monthly trips should be on- time and less than 1 percent of monthly trips can be missed. However, the definitions vary by service.

On-time for deviated fixed route is defined as no earlier than one minute and no more than six minutes past the published schedule. According to surveys on the deviated-fixed routes, 5 of the 21 trips surveyed were late (24 percent). Data collected by the contractor indicated

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 54 For Rio Vista Delta Breeze accidents. Maintain standard. Track quarterly with phone logs Maintain standard, but track data. Maintain standard, but track data. Maintain standard, but track data. Recommended Changes to Standards Lower to 80,000 miles between preventable Met Not tracked. Not tracked. Not tracked. New Standard 43,386 miles between preventable accidents. 88% Route 52; 80% 50 Lower to 90% on-time performance Current Status of Standards 1 2 3 4 20 percent Current Standards preventable accidents. hours within 3 minutes. Minimum of 100,000 miles between Less than 1% of total monthly trips 95% of all monthly trips operate on time 95% of all monthly trips operate on time Answer 95% of phone calls during service Measures Preventable Accidents Access to Transit Staff Missed Trips: Route 51 On-time performance: Route 51 Missed Trips: Routes 50 and 52 Less than 1% of total monthly trips Spare Vehicle Ratio (systemwide) On-time performance: Routes 50 and 52 Service Objectives Responsive Customer Reliable Transit Service TABLE 18: GOAL II GOAL II: Provide safe, reliable, and high quality transportation. Note 1: On-time for deviated routes (Routes 50 and 52) is defined as no earlier than 1 minute more 6 minutes past the published schedule. Note 2: On-time for dial-a-ride service (Route 51) is defined as within 10 minutes of scheduled pick-up. Note 3: Missed trips for deviated routes (Routes 50 and 52) is defined as no later than 15 minutes past the schedule pick-up time or missed entirely. Note 4: Missed trips for dial-a-ride routes (Route 51) is defined as no later than 30 minutes past the scheduled pick-up time or missed entirely. Provide Safe Service Source: LSC Transportation Consultants, Inc. Goals from Rio Vista Delta Breeze SRTP FY 2007/08-FY 2017/18; Performance data operating reports FY 2010-11.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 55 12.1 percent of Route 52 trips were late and 20.2 percent of Route 50 trips were late, which is below the standard set. This data does not appear to track early departures. For dial-a-ride, the on-time performance standard is defined as within ten minutes of the scheduled pick up. According to on the operating records by the contractor, the deviated- fixed routes were never late for all of Fiscal Year 2011. This could not be confirmed through driver survey sheets because only the pick-up time is recorded, not the scheduled appointment time.

Missed trips are defined as no later than 15 minutes past the pick-up time or entirely missed for deviated fixed routes. This data was tracked for the dial-a-ride service, but not for the deviated fixed routes. However, during the survey effort in May, one of 21 trips was missed due to a vehicle breakdown, which is a rough indication that the standard may not be met.

Missed trips for dial-a-ride are defined as no later than 30 minutes past the scheduled pick- up time, or entirely missed. Again, this data is not properly tracked in the monthly and annual reports.

Recommended Change: Given the disparity between the on-time performance and the standard, it is appropriate to adjust the standard to a more realistic level. For deviated fixed route, the standard should be changed from 95 percent on-time to 90 percent on- time. Route 52 is close to meeting this standard, but Route 50 is below this standard.

For the dial-a-ride on-time performance, the standard should remain the same, but data should be appropriately collected to determine the status of this standard.

Missed trips were not properly tracked for deviated fixed routes or dial-a-ride. This data needs to be tracked in the monthly and annual reports. The standards should remain the same until data can support a change.

Objective 2 – Responsive Customer Service: This is a new measure stemming from customer complaints of difficulty accessing customer service. Customer phone service is not available until after 9:30 am, and customers are not always able to reach a live person during the day. The measure should be access to transit staff (dispatchers).

Recommended Change: The standard to meet this measure is that 95 percent of all phone calls should be answered within 3 minutes. This should be tracked manually by a phone log over the course of a week at least quarterly.

Objective 2 – Provide Safe Service: The measure for safe service is miles between preventable accidents. The current standard is to operate 100,000 miles of service between preventable accidents. In the past year, Rio Vista Delta Breeze had three accidents and operated 130,158 miles. This equates to one accident every 43,386 miles.

Recommended Change: Despite the disparity between the standard and the number of preventable accidents, it is reasonable to maintain this standard. While it may be challenging to meet the standard, setting a high standard for safety conveys that this is an important goal for Rio Vista Delta Breeze.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 56 For Rio Vista Delta Breeze Objective 3 – Reliable Transportation (Spare vehicle ratio): The measure for this objective is to have a 20 percent spare ratio. Currently, the City of Rio Vista has five revenue vehicles, which is a 40 percent spare ratio.

Recommended Change: This is a reasonable standard and is currently being met. No change is recommended.

Objective 2 – Provide Safe Service: The measure for safe service is miles between preventable accidents. The current standard is to operate 100,000 miles of service between preventable accidents. In the past year, Rio Vista Delta Breeze had three accidents and operated 130,158 miles. This equates to one accident every 43,386 miles.

Recommended Change: Despite the disparity between the standard and the number of preventable accidents, it is reasonable to maintain this standard. While it may be challenging to meet the standard, setting a high standard for safety conveys that this is an important goal for Rio Vista Delta Breeze.

Goal III: Serve the transportation needs of the Community.

As shown in Table 19, there is one objective with two measures for meeting this goal.

Objective 1 – Maximize Accessibility: There are two measures to evaluate this objective: (a) geographic coverage and b) amenities. For the first measure, the standard is to provide “equal coverage throughout the Local Tax Base.” This is loosely and qualitatively measured, but basically ensures that all major corridors and populations of the community are served which appears to be the case when reviewing unmet needs findings.

The second measure for amenities includes a standard of ensuring that 100 percent of vehicles are accessible to persons with disabilities, and also that buses and stops are appropriately identified. Both of these standards are currently being met.

Recommended Changes: No changes are recommended.

Goal IV: Evaluate, monitor and improve transit services on an ongoing basis.

As shown in Table 20, only one objective is identified to meet this goal which is to provide “ongoing mandatory enhancement.” The measure identified for this objective is “regularly programmed service evaluations” with a standard for “independent evaluations at intervals no greater than 3 years.” The finding in the 2007-08 SRTP was that the standard was being met through the Mini SRTP 2006/2007 and the Rio Vista Transit Study 2005.

Recommended Changes: The wording on the objective and measure is vague and should be clarified and expanded to better accomplish the goal. The following objectives, measures and standards are recommended:

Objective 1: Ongoing system planning and evaluation (a) Measure: Conduct Short Range Transit Plans Standard: A minimum of every five years (b) Measure: Conduct Financial Plans Standard: Annually

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 57 None None currently being met and are appropriate. None. Objective, measure and standards are and Antioch. Standards are met. Standards are met. Current Status of Standards Recommended Changes to Standards in the City Limits of Rio Vista, with Rio Vista Delta Breeze provides service coverage in Isleton, Fairfield,Suisun City Tax Base Current Standards marked appropriately. persons with disabilities. All transit vehicles and stops are 100 percent of fleet is accessible to Equal coverage throughout the Local Amenities Measures Geographic coverage Objectives Maximize Accessibility TABLE 19: GOAL III GOAL III: Serve the transportation needs of Community Source: LSC Transportation Consultants, Inc. Goals from Rio Vista Delta Breeze SRTP FY 2007/08-FY 2017/18; Performance data operating reports FY 2010-11.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 58 For Rio Vista Delta Breeze and modified, as shown below. It is recommended that the objective be revised annually. Performance Audits exceeding the standard. and Airport Coordinator. Mini SRTP 2006/2007 to Following the Mini SRTP being conducted in 2011, Status of New Standards Financial plans are prepared Study 2005; annual Triennial provides monthly reports in a Current Status of Standards Recommended Changes to Standards conducted in 2006-07, and full 2016/2017 and Rio Vista Transit SRTP in 2007-08, a full is The Operations Project Manager standardized format to the Transit Annually Every five years than three years. Current Standards Revised Standards annually. Categories to monitor include: spreadsheet) to allow annual summaries. Operations reports on the effectiveness and reviewed monthly. A summary will be provided RECOMMENDED CHANGES missed/refused trips, on-time performance, and efficiency of transit service will be collected and standardized and reported in a format (such as Independent evaluations at intervals of no greater tracking of no-shows reporting. Reporting should be Plans Regularly Measures operations evaluations. Transit Plans regular reports on Conduct Financial programmed service Develop and provide Conduct Short Range monitoring Objectives enhancement and evaluation Ongoing system Ongoing, mandatory Revised Objectives Revised Measures Ongoing system planning TABLE 20: GOAL IV GOAL IV: Evaluate, monitor and improve transit services on an on-going basis. Source: LSC Transportation Consultants, Inc. Goals from Rio Vista Delta Breeze SRTP FY 2007/08-FY 2017/18; Performance data operating reports FY 2010-11.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 59

Objective 2: Ongoing system monitoring (a) Measure: Develop regular reports on operations Standard: Monitoring reports on the effectiveness and efficiency of transit service will be collected and reviewed monthly. A summary will be provided annually. Categories to monitor include: missed/refused trips, on-time performance, and tracking of no-shows reporting. Reporting should be standardized and reported in a format (such as a spreadsheet) to allow annual summaries.

The revised objectives, measures and standards are already currently being met for Rio Vista Delta Breeze.

Goal V: Undertake effective marketing, outreach, and public participation.

As shown in Table 21, this goal includes two objectives toward effective marketing and public participation.

Objective 1 – Develop Marketing Plan: The measure states simply “expenditures” with a standard of spending three percent of the annual operating budget.

In 2010-2011, Rio Vista Delta Breeze has budgeted $10,100 on marketing activities, which was 2.1 percent of the operating budget.

Recommended Change: The objective should be expanded to say “Develop and implement marketing plan.” The measures should be a) dedicate funding to marketing and b) engage in regular marketing activities.

For the first measure, the standard should state “Three percent of the annual operating budget.” Even though there may be years when there is very little discretionary spending for the transit program, this standard is a worthy standard for which to aim.

For the second measure, the standard should be to “maintain the schedule and Riders’ Guide with current information and maintain an informative website.” The city has updated its Riders’ Guide and regularly maintains its website, meeting this standard.

Objective 2 – Encourage Citizen Participation: This objective has two measures: (a) Conduct TDA unmet transit needs process, and (b) provide various opportunities for customer feedback. The standard for the first measure is to “conduct annual outreach prior to meetings to encourage public input on unmet transit needs.” This standard has been met.

The standard for the second measure is stated as “increase position visibility strategically to encourage new users.” The previous SRTP noted this was accomplished through “Customer feedback available through comment cards, website, contact information for transit coordinator on buses, transit guide, and passenger surveys.”

Recommended Change: No changes are recommended for the first measure, but the language of the standard for the second measure is confusing and should be reworded. The following change is recommended:

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 60 For Rio Vista Delta Breeze See below. No changes recommended. Recommended Changes to Standards Revise wording, but not standard: see below. Not met. Standard met. Status of New Standards Current Status of Standards website is regularly maintained.. activities was 2.1% of the budget. Comment cards and website input are These standards are currently met. A new available. Surveys are regularly conducted. Unclear meaning--cannot determine status. Riders' Guide was recently created, and the FY 2010-11 budget of $10,100 for marketing needs. budget. budget. Current Standards Revised Standards encourage new users. maintain informative website; passenger surveys bi-annually. Provide comment cards on buses and encourage public input on unmet transit Increase position visibility strategically to Not less than 3 percent of annual operating Not less than 3 percent of annual operating Maintain current schedule and riders guide; comment boxes on website; conduct regular Conduct annual outreach prior to meetings RECOMMENDED CHANGES activities. Measures Expenditures customer feedback. customer feedback. Transit Needs process. Engage in regular marketing Conduct annual TDA Unmet Dedicate funding to marketing. Provide various opportunities for Provide various opportunities for Objectives participation participation Encourage citizen Encourage citizen Marketing Plan Revised Objective Revised Measures Develop Marketing Plan TABLE 21: GOAL V GOAL V: Undertake effective marketing, outreach, and public participation. Source: LSC Transportation Consultants, Inc. Goals from Rio Vista Delta Breeze SRTP FY 2007/08-FY 2017/18; Performance data operating reports FY 2010-11. Develop and implement

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 61

Standard: Change “Increase position visibility strategically to encourage new users” to “Provide comment cards on buses and comment boxes on website; conduct regular passenger surveys bi-annually.”

Goal VI: Coordinate transit system development with community planning and development efforts and land-use policy.

As shown in Table 22, this goal includes one objective:

Objective 1 – Encourage consideration of transit needs in land-use policies within all Rio Vista Delta Breeze partner communities during the development review and approval process. This objective has one measure: (a) Practice involvement in the planning/approval process. There are two standards for this measure. The first is to specify service levels and to identify capital improvements to be included in new developments. The second is to Work with retailers and the business community to increase accessibility to the public transit network.

Presently, the City's of Rio Vista Transit and Airport Coordinator currently participates in the Community Development Department activities as they relates to general plan updates and development reviews for new projects. As part of the major development review process, the Transit and Airport Coordinator identifies service improvements or needs based on an assessment. The first standard is being met through these activities.

The second standard of partnering with retailers is a priority for the Transit and Airport Coordinator, but is not currently being met.

Recommended Change: No changes are recommended.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 62 For Rio Vista Delta Breeze None None Recommended Changes to Standards assessment. Not currently met. Current Status of Standards service improvements or needs based on an projects. As part of the major development review Being met through participatation in the Community Development Department activities as they relates to process, the Transit and Airport Coordinator identifies general plan updates and development reviews for new Current Standards in new developments. to public transit network. Specify service levels. Identify Work with retailers and business community to increase accessibility capital improvements to be included process. Measures the planning/approval Practice involvement in Objectives approval process. development review and Encourage consideration of partner communities during the within all Rio Vista Delta Breeze TABLE 22: GOAL VI transit needs in land-use policies GOAL VI: Coordinate transit system development with community planning and efforts land-use policy. Source: LSC Transportation Consultants, Inc. Goals from Rio Vista Delta Breeze SRTP FY 2007/08-FY 2017/18; Performance data operating reports FY 2010-11.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 63 This page left intentionally blank.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 64 For Rio Vista Delta Breeze

Chapter 5 Transit Demand Analysis

A key step in developing and evaluating transit plans is a careful analysis of the mobility needs of various segments of the population and the potential ridership of transit services. The analysis presented below segments the potential ridership for transit services into five categories:

− Employee Transit Demand − Elderly and Disabled Transit Demand − Mode Split Demand for General Public Transit − Student Demand − Intercity Trip Demand − Peer Based Total Transit Demand

This analysis yields estimates of the demand that could be expected given a high level of transit service for each category of ridership, and for each portion of the plan area. It represents an "upper bound" for an idealized transit service that could serve all of the needs of the community. In reality, no service can efficiently serve one hundred percent of this potential demand; as part of the Alternatives Analysis, additional analysis will be conducted for various service alternatives to determine the proportion of this total demand that can be realistically achieved.

As a first step, the demographic data available for the plan area was reviewed. The data applicable to demand analysis is summarized in Tables 1 through 3 in Chapter 2. These data were then applied to a series of analytical techniques to provide estimates of the various types of transit demand. Finally, these estimates were considered as a whole to develop overall estimates of total transit demand.

EMPLOYEE TRANSIT DEMAND

One element of the total demand for transit services in the region is commuter services. This element has become an important “market” for many transit systems, though Rio Vista Delta Breeze is not ideally scheduled for such services currently. Nonetheless, the onboard survey responses showed 20 percent of passengers were using the service to go to work (all on Route 52 to BART).

One quantitative source on which to base an analysis of commuter demand is provided by the US Census “On the Map” data from 2009, which indicates the total number of employed City of Rio Vista residents working outside the home is an estimated 1,744. Of these employees an estimated 458 work in the City of Rio Vista, and the remaining 1,286 employees commute outside of the City of Rio Vista.

The Transportation Research Board published an online workbook titled “Methods for Forecasting Demand and Quantifying Need for Rural Passenger Transportation” in December, 2009. This Workbook provides step-by-step instructions for developing forecasts of the need and demand for passenger transportation in rural communities. The workbook includes a formula for estimating County-to-County commuter demand. Based on the distance from the City of Rio Vista to employment centers, this model can be used to estimate the demand for the

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 65 1,286 workers who reside in the City of Rio Vista but travel to other locations for work. The model estimates commuter demand to equal a factor of 0.012 times the number of person work trips per day. Applying this number to the employees outside of the City of Rio Vista generates the following demand estimate:

1,286 workers x 2 trips/day x 250 days = 643,000 total annual one-way person trips (traveling outside of the City of Rio Vista) 643,000 x 0.012 = 7,700 annual one-way commute transit trips

This demand represents the total commuter demand outside of the City of Rio Vista demand given a level of service which meets the commuting needs of workers.

ELDERLY AND DISABLED TRANSIT DEMAND

The elderly population and population with disabilities represent a high transit demand segment of the populace. This demand can be estimated using a model developed by Peat, Marwick, Mitchell and Company as explained in Description of the Transportation Handicapped Population. The model applies specific trip rates to the elderly and to the disabled (identified by the US Census as being limited in ability to “go outside the home”). The trip rates are applied to the population of the City of Rio Vista (2,492 elderly, and 507 mobility limited). The result is an estimated demand for annual one-way passenger trips by transit, which totals 49,700 passenger trips annually. This represents an upper-bound demand.

GENERAL PUBLIC TRANSIT DEMAND

One element of the total demand for transit services in the region is general public demand, which encompasses all passenger types. The general public demand is best estimated by evaluating the transit “mode split” (the proportion of total travel made by transit), based on national trends. In light of observed transit mode splits, a maximum feasible mode split of 0.5 percent of all local travel is appropriate. Typically, each person makes 3.5 trips approximately 255 days per year; thus, the 8,423 residents would make a total of approximately 12,946,900 one-way trips per year. Applying the 0.5 percent mode split suggests a total demand for transit trips on the order of 64,730 one-way transit passenger-trips per year:

8,423 x 3.5 x 255 = 7,517,500 total annual one-way person trips 7,517,500 x 0.5% = 37,600 annual one-way transit trips

Again, it should be emphasized that this represents an “upper bound” demand for transit.

DEMAND ESTIMATION FOR MIDDLE AND HIGH SCHOOL STUDENTS

Youths aged 10 to 17 typically are independent enough to take transit on their own, but are still not driving, and therefore represent a potential transit demand population. According to the 2010 census, there were 649 youths in the City of Rio Vista. Some of these youths (30 per day on average) currently use the transit system for after-school activities with indications that more would use the service if it were available. While the youth demand is included in the overall

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 66 For Rio Vista Delta Breeze general public transit demand estimates, it is important to note that this group has potential needs for transit beyond those described above.

INTERCITY TRANSIT DEMAND

In order to estimate demand for intercity bus service, a model was used from the newly released TCRP report Toolkit for Estimating Demand for Rural Intercity Bus Services. In general, the model considers the following input factors: the number of passengers traveling one-way on a given route is a function of the average population of the origin points of the route, the number of stops served along the route, whether or not the route provides connectivity to airport service, and whether the service provides connectivity to an intercity provider. The model that proved to be appropriate is of the following format:

Ridership = -2,803.536 + 0.194 (average origin population) + 314.734 (the number of stops on the route) + 4,971.668 (airport service or connection) 5,783.653 (service provided by intercity provider) Where:

Ridership = annual one-way passenger boardings

Average origin population = sum of the populations of origin points (all points on the route except that with the largest population)

Number of stops = count of points listed in public timetables as stops

Airport service or connection = route serves an airport with commercial service either directly or with one transfer at a common location

Intercity provider = service operated by a carrier meeting the definition of an intercity bus carrier (see Definition of Intercity Bus Service in Chapter 6)

This equation can be applied to estimate the potential demand for services between the City of Rio Vista and more urbanized areas such as Fairfield, Vacaville, Antioch, Pittsburg or Lodi. The equation is as follows:

Ridership = -2,803.536 + 0.194 x 8,423 (population of the City of Rio Vista, city of origin) + 314.734 x 1 (the number of stops on the route) + 4,971.668 x 0 (no connecting airport service with only one transfer) 5,783.653 x 1(as service would connect to an intercity provider) = -2,803.536 + 0.194(8,423) + 314.734 + 5783.653 = 4,929 Intercity Ridership = 4,900 (rounded)

This figure represents an upper bound intercity transit demand for residents in the City of Rio Vista wishing to travel to intercity locations, and does not include regular shopping or medical trips such as those generated by demand for service to Lodi, Fairfield, Antioch, and Pittsburg.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 67

SUMMARY

A summary of the various elements of transit demand in the City of Rio Vista is presented in Table 23. It should be emphasized that this is an upper limit of demand, and that there is overlap among the various demand estimates. This information is intended to provide an indication of the extent current demand is being met, as well as to give an indication of where increased services might be focused. Currently, Rio Vista Delta Breeze provides between 13,000 and 14,000 one-way trips annually.

TABLE 23: City of Rio Vista Estimated Transit Demand

Estimated Annual Transit Demand Method of Demand Estimation (One-way Passenger Trips)

Employee Transit Demand (From Rio Vista) 7,700

Elderly and Disabled Demand 49,700

General Public Transit Demand 37,600

Intercity Transit Demand 4,900

Source: LSC Transportation Consultants, Inc.

FUTURE TRENDS IN TRANSIT DEMAND

Future changes in transit demand will be influenced by a variety of factors, most notably, the aging of the population. In general, the following factors have the potential to influence transit demand in the City of Rio Vista:

• Aging of the population – The adult population in the City of Rio Vista more than doubled, and the population over 65 nearly tripled in the past decade. This is primarily due to the development of the Trilogy Senior Housing community which nearly doubled the total housing units in the City of Rio Vista to the current 3,842. Trilogy does not currently have plans for expansion and indeed the population growth has been slowing in the past two years. The senior community at Trilogy is currently young, healthy seniors. Nonetheless, as Trilogy ages and residents who have retired there continue to age, demand on transit is likely to increase.

• Development in the City of Rio Vista – Several housing developments have been planned and approved, and even started, though the status is on hold given the current economy. A map of the planned developments is included as Appendix D. Planned and approved developments include:

– Liberty (855 units, with a dozen built but abandoned during construction) – Brann Ranch (860 units, none started) – River Walk Senior Community (900 units, none started) – Del Rio Hills (1,500 units)

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 68 For Rio Vista Delta Breeze

The number of units approved would more than double the current housing supply in the City of Rio Vista, but there are no indications this will happen in the foreseeable future.

• Change in Total Population – Based on prior growth from 2000 to 2010, the City population can be projected to grow at a steady pace of approximately 3 percent each year.

Given these factors, it is reasonable to assume the transit demand will increase by roughly 2.0 to 3.0 percent per year over the SRTP planning period. With the current ridership being very low, the capacity on the current transit system can easily accommodate this increase in the demand.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 69 This page left intentionally blank.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 70 For Rio Vista Delta Breeze Chapter 6 Service Alternatives

INTRODUCTION

The service alternatives presented below include an analysis of resources necessary to implement the alternative (including capital equipment and cost of the service), ridership impacts, and expected fare revenues. The advantages and disadvantages of each alternative are also described. Based upon the service plan, capital requirements, funding requirements, and appropriate institutional and management strategies can be determined. The preferred alternatives were selected upon review of this Chapter, and a service plan has been developed in the following Chapters of this report.

It should also be noted that the service analyses reflect long-term ridership estimates for each alternative. Typically, it takes new transit services three years to reach the total ultimate ridership potential. This reflects the fact that it takes potential transit riders roughly two years to become aware of new services and to adjust their travel patterns. While this document evaluates the long-term ridership potential, the transit plan will reflect this “lag” in ridership response.

COST PARAMETERS FOR SERVICE ALTERNATIVES

A major driving force of the alternatives selected for evaluation is the desire to maintain the current operating reserve by ensuring that operating costs are approximately equal to operating expenditures each year. Table 24 presents an evaluation of the operating costs for fiscal years 2010-11 to 2012-13, in order to estimate the number of hours that can be provided under the budget constraints of 2012-13. The estimate includes the following cost assumptions based on a contract that will be newly negotiated for the upcoming fiscal year:

2012-13 Monthly Fixed Cost = $9,000 Rate per Service Hour $26.50

Current fixed costs cover a Project Manager, Project supervisor, three Dispatchers, one part- time Mechanic and various support personal as defined in the April 2010 Rio Vista Delta Breeze Management Proposal. While the contracted costs for the current transit contractor (Storer) are currently $13,198 for monthly fixed costs, this amount can be reduced through elimination of weekend staff, combining the project manager and supervisory positions, and through reducing the mechanic’s hours. The maximum hours under the current contract is 5,450 service hours per year. Under future budget constraints, the maximum hours of service that would be affordable would be 4,280, including 230 hours of evening Route 51 service that might be operated under a separate contract. Subtracting this figure from the current annual hours of service (5,450) indicates that services need to be reduced by 1,170 service hours per year. The final service plan, therefore, will focus on options which reduce revenue service hours by approximately 1,170 hours of service from the current plan, maintaining the variable operating costs at approximately $176,020 annually.

LOCAL SERVICE ALTERNATIVES

Local transit services in the City of Rio Vista area currently consists of three services. Route 51 service is operated Monday, Wednesday and Friday from 9:30 AM to 2:30

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 71

TABLE 24: Budget Constraints for Rio Vista Delta Breeze

FY 2010-2011 FY 2011-12 FY 2012-13 Expense Items Amended Adopted Plan

Wages and Benefits $32,701 $37,019 $37,019 Accounting Services $2,839 $2,924 $2,924 Legal Services $33 $100 $33 Misc. Services and Supplies 3 $62,742 $5,954 $5,000 Greyhound Sales $0 $48,900 $85,854 Memberships & Meals $1,512 $1,622 $800 Office Materials & Postage $263 $150 $150 Liability Insurance $103 $200 $200 Rent for Maintenance Facility $0 $1,000 $1,000 Phone $4,216 $5,000 $5,000 Advertising, Brochures, Printing, Notices $17,605 $5,700 $5,100 Non-Capital Equipment $1,086 -- $0 Subtotal of Administrative Expenses $123,101 $108,569 $143,080

Operations Contract Delta Breeze Fixed 4 $160,716 $154,507 $108,000 Operations Contract (Taxi, Bike Lockers) 5 $0 $10,400 $5,300

Total Fixed Operating Expenses $283,817 $273,476 $256,380

Variable Operating Costs Revenue Hours Served (Including Evening Route 51) 5,720 5,450 4,280 Fuel and lubricants 6 $69,897 $53,000 $59,100 Operations Contract Delta Breeze Variable 4 $152,096 $156,452 $113,511 Subtotal of Variable Operating Expenses $221,993 $209,452 $176,020

Total Operating Expenses $505,810 $482,928 $432,400

Total Operating Revenues $495,090 $509,099 $432,400 Operating Carry-over from Previous Year $118,439 $107,719 $133,890 Operating Fund Balance $107,719 $133,890 $133,890

Note 1: Under the conservative assumption, operating expenditures are calculated to match revenues, maintaining the prior year's $133,890 reserve. Note 2: Under the moderate assumption, operating expenditures are calculated at less than total revenues, requiring use of $50,000 from the prior year's $133,890 reserve. Note 3: Includes Greyhound ticket sales. Note 4: Based on Storer Contract (amended April 2010). Note 5: Hyphy Taxi discontinued. Assumption is program will be reinstated. Note 6: Budget fuel cost for 2010-11 was $48,000, but actual was $69,896. 2012-13 price is assumed to be $4.00/gallon Source: City of Rio Vista and LSC Transportation Consultants, Inc.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 72 For Rio Vista Delta Breeze PM and Tuesday and Thursday from 3:00 to 5:00 PM. Route 51 Dial-a-Ride is also offered from 5:15 to 7:00 PM on school days to serve students who attend afterschool activities. Route 50, which provides five round trips to Fairfield on weekdays, services some local trips (approximately eight percent of the total ridership on Route 50). Finally, a local subsidized taxi service has been offered within the City of Rio Vista and nearby areas. The alternatives below address potential changes to these local services.

A1. Operate Consistent Route 51 Dial-a-Ride Hours Monday through Friday

Survey responses and public outreach results indicate the most desired improvement would be for consistent service hours both on fixed routes and on the local Route 51 Dial-a-Ride service. Passengers find it difficult to remember which days have morning versus afternoon service, and some find it difficult to schedule appointments in the short timeframe provided by Route 51 on Tuesday and Thursday afternoons.

Under this alternative, service would be provided from 9:30 AM to 1:30 PM, Monday through Friday. This increases the hours of Route 51 Dial-a-Ride available on Tuesdays and Thursdays from two hours to four hours, but reduces Monday, Wednesday, Friday hours by one hour each day, for a total weekly increase of one hour. This alternative would increase annual costs by an estimated $6,500 and would increase ridership by 327 passenger-trips, as shown in Table 25.

A2. Route 51 Dial-a-Ride Service in the City of Rio Vista Only (No Dial-A-Ride Service in Isleton)

Rio Vista Delta Breeze currently serves a Dial-a-Ride zone which covers all of the City of Rio Vista as well as an area east of the Sacramento River to the Delta Farmers Market and Isleton. In addition to the Dial-a-Ride service in Isleton, Route 50 starts and ends in Isleton, and Route 52 serves Isleton enroute to and from Antioch and Pittsburg. In exchange for this service, the City of Isleton provides its State Transit Assistance population based funds to the City of Rio Vista in the amount of up to $5,000 per year. The agreement between the two Cities does not specify the amount of service which is to be provided. The City of Rio Vista determined some of its own residents wish to travel between the two cities and it was therefore beneficial to serve Isleton. Because Isleton cannot afford to provide transit service on its own, providing their State Transit Assistance funds allocation to the City of Rio Vista in exchange for what services they receive has been beneficial. An analysis of the cost and benefit to each City is provided below.

Currently, the operating subsidy per passenger trip on the Route 51 service is $14.13, on Route 50 it is $33.83 per passenger trip, and on Route 52 it is $42.74. It is estimated the ridership starting or ending in Isleton is approximately 60 annual passenger-trips on Route 51, 40 annual passenger-trips on Route 52, and 400 annual passenger-trips on Route 50. The value of Route 51 service is approximately $850, the value of the Route 52 trips is approximately $1,710, and the value of the Route 50 service is approximately $14,400. Therefore the City of Isleton is receiving more than triple the value of what it is paying. However, this is the fully allocated cost, and much of this cost would be incurred by Rio Vista Delta Breeze regardless of whether or not services are provided to Isleton.

To estimate the marginal operating cost incurred by the City of Rio Vista in serving Isleton, it is necessary to determine how vehicle-trips deviate to Isleton, and estimate the cost of mileage and time of that service. Based on ridership statistics, the annual operating characteristics of trips to Isleton are estimated as shown in Table 26.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 73 4 0% . 7.1% 11.2% 17 0% Ratio Relative Farebox Farebox Recovery -- -- 65 . $8.66 $44.70 Trip $12 65 19.94 14.7% $ Subsidy Per Pass. Pass. Per 5 3 ------24 . 9.7 3.07 8.73 Costs) 15 24 23.38 48.1 20.84 21.11 14.60 15.08 17.57 29.84 54.39 49.96 17.10 18.48 53.52 18.42 17.45 Cost Per Pass. Trip Pass.

$ $ $ $ $ $ $17.84 $18.11 14.4% $11.60 14.2% 20.6% $ $12.08 19.9% $ $13.76 19.6% $ ($4.00) 0.2% $ $15.08 18.1% $ $14.06 19.4% $ $15.05 14.3% $ $ $ $26.50 $49.28 11.2% $45.90 9.4% 8.1% $ $ $ $ $49.79 7.0% $ $1.32 57.1% $ $7.65 12.5% 6 5 - - - - - . ------3. 1.8 25 2 0.8 VSH VSH Performance Analysis (based on Variable Hourly Pass. Per Per Pass. 6 930 , 8,910 33 $ , 97 Subsidy $138 930 Required $ $, 3 Annual x 670 - 370 , $ $210 ($20,310) 2.4 774 , $3,300$3,300 $19,620$3,120 $19,920$1,560 $12,060 1.8 $6,280 1.8 2.6 2.6 $28 370 $16,800 $69,060 2.6 $16,980 $76,620 2.4 $15,240 $63,280 2.6 16 Farebo $ $, Revenue 881 980 , , 10 980 7 1,100 7 1,100 34 148 230 $757 $933 $7,293 $10,557 0.8 0.9 6 1,484 $4,957 $39,323 1.5 3 179 $667 $8,913 0.8 10 520 10 1,040 20 5,020 20 5,080 20 5,080 18 4,500 48 14 2,553 $4,468 $3,362 11.3 Ridership Daily Annual (One-Way Trips) r 2011 data. 300 3 , 110 19 4 9,580 -3 -180 - , $ $7,840 al fuel cost divided total by service miles). Does NOT include fixed costs. $23,220 $15,180 $22,920 $85,840 $93,880 $93,580 $78,520 Cost 114 $167 300 $ $, 2 - - Days 2 Total Annual 734 25 480 , , 4 480 Hours 2 288 2 610 , , Rev. Rev. 5,1747,571 185 259 52 52 $8,050 $11,490 3,013 226 180 $7,830 5,450 236 52 $9,580 -7,570 -260 -52 -$11,490 -4 -230 -$930 -$10,560 -5,170 -180 -52 -$8,050 -3 -150 -$760 -$7,290 -5,450 -240 -52 - Miles Miles 56,000 1,950 252 52,700 1,750 252 60,000 2,150 252 29,690 987 252 $44,280 10,972 823 252 $28,500 13 3,263 $3,552 $24,948 4.0 68 79 610 -32,360 -290 -252 -$27,420 -5 -1,200 -$1,380 -$26,040 130,158 5,450 302 $223,840 63 12,738 $32,107 $191,733 2.3 . 1 Operating Characteristics of Additional Service days)

0 12,000 600 156 0 -19,750 -1,180 252 -$43,320 -4 -900 -$3,090 -$40,230 0 -50,550 -970 -- -$56,540 -15 -1,760 -$3,740 -$52,800 0 11,500 600 156 0 7,500 400 104 0 13,500 1,010 252 $35,000 14 3,590 $3,910 $31,090 0 4,160 200 52 -1 -42,400 -1,430 -252 -$63,820 7 -1,860 -$6,600 -$57,220 Vehicles Additional Serv. Serv. Operating Operating operating

of

y number

y corrected

(with

y Reports aturday

S ay d Monthly

ur t ne Trip a 11 4 - S O : : Pittsburg : Pittsburg Midday : 2 2 0 50 2010

e t Per

ou ubtotal 2: Route 52: Pittsburg Midday Route 52: Pittsburg Saturday Total Route 52: Pittsburg Commuter Route 51: DAR After School Hours Antioch Vacaville, Once/Weekb. Fairfield, to: c. Once/Week Fairfield + Once/Week Antioch d. Once/Week Fairfield Route 51: DAR Route 50: Fairfield Weekda Route 50: Saturday a. Twice/Week Fairfield + Once/Week Antioch R S Balance Route 5 Route 5 Route 5 M-F 9:30 M-F AM to 1:30 PM d. Reduced Rte 50, Weekly to Fairfield c. Reduced Rte each 50; Fairfield, 1x/wk Antioch b. Reduced Rte each: 50; 1x/wk Fairfield, Vacaville, Antioch 60,500 2,150 252 a. Reduced Rte 50; Fairfield Antioch 2x/wk; 1x/wk

1. Consistent Route 51 DAR Hours; Rio Vista and Isleton B3. Medical/Shopping Weekl Trips Options/Details B2. Reduce Route 50 toTrips/Weekda Three A B1. Eliminate Least Efficient Services B2/B3. Reduced 50 & Medical/Shopping Trips to Fairfield Weekly B4. Eliminate Route 52 TABLE 25: Rio Vista Delta Breeze Service Alternatives Quo Status Alternatives Alternative Note 4: Relative Farebox Recovery Ratio shows the comparitive ratio using variable operating costs only, and does not include fixed operating costs which would lower the farebox ratio. . Note 5: Status Quo Operating Cost = $28.13 per hour of service (per contract), plus fuel costs of $0.53 (based per mile on annu Source: LSC Transportation Consultants, Inc. Note 3: Status Quo Farebox Revenue is estimated from the average cash fare collected per passenger trip route, by using Novembe Note 1: Excluding spare vehicles, which be calculated can only for the system as a whole. Note 2: Per 2010 11 Monthly Reports (with corrected number of operating days)

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 74 For Rio Vista Delta Breeze TABLE 26: Annual Service Quantities Required to Serve Isleton

Annual Service Vehicle Trips Miles of Service Hours of Service

Route 50 to Fairfield 50 570 16.7 Route 51 DAR 280 3,196 74.4 Route 52 to Pittsburg/Bay Point BART 42 386 8.4

Total Operating Quantities 372 4,152 99.5

Estimated Marginal Operating Cost $2,200 $2,800

Total Estimated Annual Operating Cost $5,000

Note 1: Based on Storer Contract (amended April 2010). Note 2: Hyphy Taxi discontinued. Assumption is program will not be reinstated. Note 3: Budget fuel cost for 2010-11 was $48,000, but actual was $69,896. Note 4: Approximately 14% of Greyhound ticket sales is kept as commission. Actual Greyhound Ticket Sales revenue in 2010-11 was $57,479, with $49,696 remitted to Greyhound and $7,782 kept as commission. This is a pass-through fund, thus it is not included Source: City of Rio Vista and LSC Transportation Consultants, Inc.

By applying the current Rio Vista Delta Breeze marginal costs of $0.53 per mile of service and $28.13 per hour of service to make these trips, it is estimated the marginal cost to the City of Rio Vista is $5,000 annually. Compared with the $5,000 of funding, the City of Rio Vista is breaking even on the marginal cost of serving Isleton. The City of Rio Vista is providing a benefit to its citizens and the citizens of Isleton at no additional cost, and Isleton is paying less than the fully allocated cost of the service. Furthermore, the increased mobility between the two cities provided by this service increases the quality of life for a number of residents (of both Isleton and the City of Rio Vista), as well as allowing some employees to access jobs and employers to access employees. This service is a benefit to both communities.

It should be noted that while the City of Isleton has a carryover of State Transit Assistance funds which will allow it to pay the City of Rio Vista $5,000 per year for the past several years, the annual State Transit Assistance funds allocation has only been approximately $2,000 per year. When Isleton is no longer able to pay $5,000 per year with State Transit Assistance funds, the City should consider working collectively with Sacramento County and the Sacramento Area Council of Governments (SACOG) to identify a share of FTA 5311 funds to cover the cost of the Rio Vista Delta Breeze service to Isleton. Presently, all of Sacramento County’s rural FTA 5311 grant funding allocation goes to the Sacramento County Department of Transportation.

INTERCITY SERVICE ALTERNATIVES

Intercity services currently consist of Route 50 to Fairfield and Route 52 to Antioch and Pittsburg. Route 50 provides five westbound trips to Fairfield (plus an “on request” trip at 12:15 PM) and four eastbound trips each weekday. Two trips in each direction are provided on Saturdays. Route 52 provides commute service between the City of Rio Vista and the Pittsburg/Bay Point BART Station on Monday through Friday, leaving at 5:40 AM from the City of Rio Vista and leaving at 5:32 PM from Pittsburg. An express service is available to Pittsburg

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 75 leaving Rio Vista at 5:05 PM. An additional round trip to Pittsburg is provided on Tuesday, leaving Rio Vista at 8:35 AM and departing from Pittsburg at 1:17 PM.

The current Route 52 service provides an opportunity for Rio Vista residents to commute to jobs in Antioch and Pittsburg and beyond, through connections to BART trains and The County Connection buses. City of Rio Vista residents can also make a half-day to Antioch for shopping or medical appointments. However, weekday ridership on this service averages only 1.5 passenger trips per vehicle service hour, and the subsidy per passenger trip is $26.04, while the Saturday service is significantly less efficient.

Route 50 is used both for commuters and for individuals accessing shopping, medical appointments and personal errands in Solano County. With an average of 1.8 passengers per hour on weekdays, this service is slightly more efficient than the Route 52. Route 52 is on time only 80 percent of the time at best, which affects the reliability of this service and likely negatively impacts overall ridership.

The alternatives discussed below evaluate changes in service to address the current low ridership, as well as to improve on-time performance and improve overall efficiency of the services.

B1. Eliminate the Least Efficient Route Services

Currently, a number of Rio Vista Delta Breeze route services are very inefficient in terms of ridership per hour and cost per passenger trip, as shown under the status quo operating statistics in Table 25. These services include:

• Saturday service on Route 50 and Route 52 • One of Route 50, and • The midday trip of Route 52 on Tuesdays.

Under this alternative, all of these services would be eliminated. The cost savings based on the marginal operating costs of $0.61 per mile of service and $26.50 per vehicle service hour would be $56,540 annually.

Ridership on Saturdays is so much less than weekday ridership that it can be assumed reducing Saturday ridership would have very little impact on weekday ridership. Eliminating the 5:00 AM ridership would likely reduce some ridership later in the day as these individuals are likely to find other options for transportation. The overall impact would be on the order of 1,200 passenger trips per year. Overall, eliminating these services is estimated to reduce ridership by 1,760 passenger trips. Considering an estimated loss of fare revenue of $3,740, the net savings of this alternative would be approximately $52,800 per year. The number of revenue hours would be reduced by 970 annually.

B2. Reduce Route 50 Weekday to Three Daily Trips

Under this alternative, Route 50 would be reduced to three round trips Monday through Friday. The morning trip would serve Isleton if reservations are made a minimum of one day in advance; otherwise, the vehicle would depart from Front and Main in the City of Rio Vista at 6:30 AM, pick up passengers on demand from 6:30 AM to 6:50 AM, and depart from Trilogy at 6:50 AM. Departing at 6:50 AM instead of the current 7:00 AM would allow better connections to Capitol Corridor and other connections at the Fairfield Transportation Center, as currently some

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 76 For Rio Vista Delta Breeze connections are often missed by just a few minutes. From 7:30 AM to 7:50 AM, passengers would deviate to locations on demand. The vehicle would return to the City of Rio Vista in- service, departing the Fairfield Transportation Center at 7:50 AM.

The midday trip would depart from Isleton upon request or from the City of Rio Vista at 11:15 AM, returning from Fairfield at 12:50 PM. This timing allows passengers arriving on the eastbound 12:15 PM Route 90 or departing on the westbound 12:43 PM Route 90 to make connections. Route deviations would be scheduled in the City of Rio Vista at both ends of the trip, and in Fairfield.

This alternative would result in a reduction of 19,750 miles of service and reduce service hours by 1,180 hours, resulting in a net savings of $43,220 annually. An elasticity model was used to estimate the ridership impact associated with the reduced service hours as well as the increased convenience (better on-time performance, more direct routing for many passengers, and better connections in Fairfield). It is estimated ridership would be reduced by 350 trips annually. This in turn would result in a loss of approximately $1,200 in fare revenue for a net cost savings of $42,120 as shown in Table 25. It should be noted this includes the elimination of the 5:00 AM trip, which is also part of the previous alternative.

B3. Medical-Shopping Shuttle to Fairfield, Antioch and/or Vacaville

Under this alternative, a shopping-medical shuttle service would be provided to neighboring cities including Fairfield and possibly Antioch or Vacaville between 9:00 AM and 1:00 PM in conjunction with Alternative B2. The shuttle vehicle would pick up passengers on request in the City of Rio Vista before departing for Fairfield, Antioch or Vacaville. The shuttle would stop at requested locations in the destination cities, with medical appointments receiving priority and shoppers accommodated as time and space allowed. Ride requests would be scheduled on a first-come, first-served basis, and confirmed with a call back by 4:00 PM the day before the scheduled ride. Reservations would be made three days in advance and could be scheduled up to fourteen days in advance. Subscription trips (standing orders) would be allowed for up to 25 percent of the reserved trips. The Fairfield, Antioch or Vacaville arrival times would depend on the number of appointments scheduled for that day. This driver and vehicle would also be available to move passengers between destinations (such as between a hospital, specialist, or pharmacy) while in Fairfield, Antioch or Vacaville. Passenger medical appointment times would need to be between 10:00 AM and 12:00 PM. The recommended fare would be a flat rate of $3 per boarding. This alternative would provide a premium service by bringing each individual to appointments and essentially being “on call” for the passengers. As such, the fares should reflect this and so monthly passes would not be honored on this service. If a typical service day falls on a holiday, service would be shifted to the prior or subsequent day.

B3a. Shuttle to Fairfield Twice per Week and Antioch Once per Week

Under this sub-option, the shuttle would serve Fairfield twice weekly and Antioch once weekly. While both locations have Kaiser Permanente and Sutter medical offices as well as “big-box” stores, this option provides the greatest choice for City of Rio Vista residents who may have doctor preferences at one location or the other. Annual operations would require 600 service hours and 11,500 service miles for a marginal operating cost of $22,920. The estimated ridership for this service is 1,240 passenger-trips annually, generating $3,720 in fare revenue. However, it is estimated a quarter of the ridership from Route 50 would prefer to use this service, shifting 1,130 annual passenger trips to the Shuttle service, which would reduce fare

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 77 revenue on Route 52 by an estimated $3,700, thereby increasing the overall operating cost, but not increasing fare revenue.

B3b. Shuttle to Fairfield, Antioch and Vacaville Once per Week Each

Under this sub-option, the shuttle would serve Fairfield once weekly, Antioch once weekly and Vacaville once weekly. Annual operations would require 600 service hours and 12,000 service miles for a marginal operating cost of $23,220. Ridership is estimated to be approximately the same as in Option B3a, an estimated 1,240 passenger trips annually, generating annual fare revenues of $3,720.

B3c. Shuttle to Fairfield Once per Week and Antioch Once per Week

Under this option, the shuttle would serve Fairfield once weekly and Antioch once weekly. Annual operations would require 400 service hours and 7,500 service miles for a marginal operating cost of $15,180. The estimated ridership for this service is 1,000 passenger trips annually. Again, it is estimated many passengers on Route 50 would prefer to use the shuttle service, shifting 680 annual passenger trips to the Shuttle service. The total increase in ridership would therefore be an estimated 320 passenger trips annually.

B3d. Shuttle to Fairfield Once per Week

Under this option, the shuttle would serve Fairfield once weekly. Annual operations would require 200 service hours and 4,000 service miles, for a marginal operating cost of $7,740. The estimated ridership for this service is 500 passenger trips annually, with a negligible number shifting from from Route 50. The increase in subsidy would be an estimated $6,240 per year.

Comparison of Options B3a, B3b, B3c and B3d

When combining Options B3a, B3b, B3c or B3d with the B2 alternative to reduce Route 50, the overall efficiency improves compared to that of the current Route 50. While currently Route 50 carries 1.8 passengers per hour, Alternative B2 plus the various options result in 2.6 to 3.8 passengers per hour, with Option B3c being the most efficient. Furthermore, the operating cost decreases in each of these options, while the farebox revenue stays approximately the same, resulting in a better farebox revenue ratio.

B4. Eliminate Route 52 to Pittsburg

Route 52 has the lowest ridership with only 1.5 passenger trips carried on weekdays and only 0.8 passenger trips carried on Saturdays. The entire Route 52 service would be eliminated under this alternative. As shown in Table 25, this would result in a service reduction of 42,400 service miles and 1,430 service hours annually, for a cost savings of $63,820 annually. The ridership lost would be 1,800 passenger trips per year with a fare reduction of $6,600 annually. The reduction in subsidy would therefore be an estimated $57,220.

It should be noted that through the eBART project will extend BART service to the Hillcrest Station in Antioch, ten miles closer to Rio Vista. Therefore, Route 52 could be reduced by approximately one third, reducing overall costs and providing a more attractive connection for Rio Vista residents.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 78 For Rio Vista Delta Breeze Transit Connections

The remote location of the City of Rio Vista (17 miles to the closest sizeable city) makes it all the more important to provide connections to intercity services to the extent feasible. Route 50 and 52 schedules should regularly be reviewed to determine if small changes to the schedule can improve connections to regional transit services such as BART, Tri Delta Transit, The County Connection, FAST, Capitol Corridor, Greyhound, SolTrans and SCT/Link.

In the current Sacramento County South County Transit Link Short Range Transit Plan Update, changes to the SCT/Link connection between the Delta and Lodi are being recommended wherein service would be provided by 24 hour reservation instead of by regular schedule. Currently, Rio Vista Delta Breeze Routes 50 and 52 are timed to make connections with the SCT/Link Delta Route. If this recommendation goes into effect, it will make it much more difficult for Rio Vista Delta Breeze passengers to plan a trip to Galt/Lodi via transit. Rio Vista Delta Breeze staff should coordinate with SCT/Link staff to determine if policies can be established to facilitate transferring passengers from Rio Vista Delta Breeze to SCT/Link services by advanced reservation.

OTHER SERVICE ALTERNATIVES

C1. Water Taxi

Although financial constraints do not favor initiating new services in the next several years, the City of Rio Vista is interested in the potential for operating a water taxi in summers, possibly within the ten-year time frame of this transit plan. This service is envisioned as a public water shuttle service. The Delta region is a prime area for water travel, and public boat launches with docks and piers are available at many locations, including:

• Rio Vista City Hall • Sandy Beach County Park • Rio Vista Army Base • Isleton Waterfront • Rio Vista Waterfront Park • Vieras Resort

Perhaps the best example of a public transit water taxi service is operated by Long Beach Transit, which operates the AquaBus/AquaLink service in Long Beach Harbor.

The water taxi would be operated from 10:00 AM until 7:00 PM on weekends only starting in May, then daily from Memorial Day to Labor Day, and weekends from Labor Day until September 30. In total, a service using a single vessel would operate approximately 1,035 hours per year.

Costs associated with a water taxi service consist of the following categories:

• Operating staff (typically, a small water taxi vessel of 10-15 passenger capacity can be operated by a single Captain without the need for additional staff) • Fuel • Cleaning and Maintenance (of both the vessel and the stop areas) • Overnight storage, as well as storage over the winter

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 79 • Insurance • Marketing

Assuming no marginal costs are incurred for administration of the program, a recent evaluation of a water taxi service on Lake Tahoe indicates that the operating cost is on the order of $80 per vessel-hour of service. Multiplied by the annual hours of service, this indicates that a 1-vessel water taxi service in the City of Rio Vista area would incur operating costs on the order of $83,000 per year.

Costs for a suitable vessel vary widely, depending on capacity, speed, draft, and finish options, ranging from roughly $220,000 to $400,000. As an alternative to purchase, a vessel could be provided as part of a service contract, which could add $20,000 to $30,000 to the annual cost of service. While public transit services typically require a minimum of one spare vehicle (to provide service in the event of a breakdown or required scheduled maintenance), it is reasonable to assume that the Rio Vista Delta Breeze buses could effectively be used to provide back-up service for the water shuttle, negating the need for an additional vessel.

One issue with regards to use of public funds for a water taxi service is the need to address the requirements of the Americans with Disabilities Act. This can be a particular challenge given the maximum allowable slope of access ramps, which are impacted by variation in water levels. Given the small size of typical water taxi vessels, it may also be necessary for a wheelchair lift mechanism to be installed at each of the water taxi stops.

There are numerous steps that would need to be taken to implement a water taxi service in the City of Rio Vista, including the following:

• Define the specific stops to be served, and a schedule for service. • Assess the need for improvements to docks regarding safety, need for shelters/benches, and ADA access. • Negotiate agreements with dock owners. • Investigate the merits of contracting for operation and/or provision of the vessel. • Select and purchase a vessel, or retain a water taxi contractor through an RFP process. • Construct necessary dock improvements. • Develop/implement marketing and ticketing plan.

In sum, designing and implementing a water taxi service would require a detailed specific planning process. Should the City of Rio Vista wish to pursue this, it would require issuing a Request for Proposals to identify the feasibility of a water taxi.

C2. Seek to Re-establish Taxi Subsidy Program

Over the past several years, the City of Rio Vista has off and on engaged in a subsidized taxi program. This program was developed for seniors and persons with a disability to provide a transportation alternative when Rio Vista Delta Breeze service was unavailable (due to the location or time of day of the trip). Eligible passengers could purchase ten taxi scrip for $5.00, with each scrip worth $1.00 of service (equivalent to a 50 percent discount on the taxi fares). Passengers could use scrip for local or “regional” trips. The limiting factor in the program was that only $5,000 of scrip was available annually, or $450 per month. This program was discontinued in May of 2011 because the taxi provider was not in compliance with the city’s taxi ordinance. Another taxi provider was contracted in September 2011, but quit shortly thereafter

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 80 For Rio Vista Delta Breeze due to the difficulty of providing trips in the City of Rio Vista from their operations base in Fairfield as demand was very low. As of April, 2012, a new local taxi provider was established and is participating in this program.

This program had mixed success due to the high number of scrip-supported trips that were served to Sacramento International Airport. This trip alone was costing the City of Rio Vista an average of $90 per one-way passenger-trip. Nonetheless, the City wishes to re-establish the taxi program and will continue to seek a new provider. To maximize the limited resources for this program, trips should be limited to the nearby cities of Pittsburg, Vacaville, Antioch, and Lodi (under 35 miles one-way). This still provides access to regional transportation systems while allowing more individuals to take advantage of the scrip program.

C3. Initiate Volunteer Driver Program

Volunteer driver programs can be useful in serving rural areas where budgets will not allow all areas to be served, or where demand is so low and infrequent that regular service is not warranted. The biggest challenge in providing a volunteer driver program is finding, training, and maintaining a volunteer base. Managing the volunteers requires extensive oversight, which can be provided by a half-time transit agency administrative position, or under the oversight of a volunteer organization or board. Locally, Faith In Action is likely a good candidate to provide this oversight.

A number of rural areas in California have volunteer driver programs which illustrate the various types of programs as well as “lessons learned.” These are described below.

Gold Country Telecare

Gold Country Telecare in Nevada County began in the 1970s as an all-volunteer transportation service. Telecare’s program began as a volunteer service to offer various aid to seniors, but it was quickly realized that transportation was the greatest need of those calling for assistance. Telecare recruited drivers to take seniors to medical appointments. By the mid-1970s, the volunteer program was not enough to meet the needs of residents, so a paid driver program was established. The paid program currently has over 20 full- and part-time drivers covering western Nevada County which has a population around 97,100. However, because Telecare has a limited service area, it still maintains the volunteer driver program. There are currently ten drivers (though two are gone for the winter season), but the number has dropped as low as six. Volunteer drivers are reimbursed at $0.55 per mile, and the client is charged $0.65 (the $0.10 difference going towards administration). The driver provides his or her own vehicle and insurance and pays for fuel. Background checks of potential volunteers are conducted, including fingerprinting, and occasionally drug testing. The program provides between 1,000 to 2,200 miles of service monthly, serving an estimated 30 to 35 round-trips each month.

While, trips are allowed for all purposes, the majority are for medical appointments, primarily in Roseville or Sacramento (though some of the drivers will only go as far as Roseville, due to heavy traffic). Previously, trip purpose was limited to medical appointments only, but when Telecare reduced its service area, it opened up the volunteer program to all trip purposes. Nonetheless, despite the occasional shopping trip to town, the primary use is still for medical trips.

Telecare staff has not found that having a parallel paid program impacts the willingness of residents to volunteer. Where there is an unmet need (such as outside of the paid program

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 81 service area), volunteers continue to feel their service is worthy. However, other factors have impacted volunteerism, such as when volunteers age and become incapable of driving. Additionally, volunteers have declined to continue when their insurance providers increased their premiums after having identified them as “commercial drivers” because they are paid to drive (though many insurance providers do not consider this a problem). Also, volunteers are facing increased liability costs, increased maintenance costs, and increased fuel costs.

Community Resources Connection, Sonoma/Mendocino Coast

Community Resources Connection (CRC) started in 1999 as a telephone referral service for South Coast Seniors, Inc. in Gualala, California. CRC gave referrals to individuals seeking services in the community, and offered a handy-person service wherein volunteers would go to callers’ homes to do minor repairs. As in Nevada County, the majority of phone calls were inquiries regarding transportation services, primarily for medical appointments. Responding to this need, CRC organized a volunteer transportation program offering free transportation to anyone in the region with an “essential need.”

Approximately 35 volunteer drivers who use their own private vehicles and gasoline provide the transportation. Drivers do have the option of receiving gas cards as partial reimbursement for their mileage, but 90 percent of drivers opt out of reimbursement. In addition, the regional transit provider (Mendocino Transit Authority) leases a Dodge Caravan to CRC for $1.00 per year. The van goes to Fort Bragg on the first Wednesday of each month, and to Santa Rosa on the first Friday of each month, then on each Thursday for the remainder of the month. The van also uses volunteer drivers. There are currently four volunteers who are qualified to drive the van, while there have been as many as eight volunteers who could drive the van in the past. Van drivers must be fingerprinted and trained. Passengers are not charged a fare but are encouraged to make a donation to the CRC, and most donate a nominal amount.

The CRC subsequently shifted from being part of the South Coast Seniors to receiving administrative oversight from Redwood Coast Medical Services. In 2004, however, CRC became a 501(c)(3) nonprofit corporation. CRC has Board consisting of eleven volunteers who meet on a monthly basis to handle normal Board matters as well as manage the organization’s administrative functions. In addition to Board members, CRC has volunteer committee chairs and members who are not on the Board.

The Redwood Coast Medical Services (RCMS), the only local medical clinic in the region, provides for the operating cost of the van (insurance, gasoline, and maintenance). The in-kind service by RCMS includes office space, office expenses including a toll-free phone number and insurance, maintenance and gasoline for the van. Approximately 60 RCMS clients use the van service annually.

In addition to costs covered by the RCMS, the CMC provides cash outlay of approximately $5,000 per year. This covers the cost for the Directors and Officers and General Liability Insurance, as well as office supplies and an annual volunteer appreciation dinner. Cash contributions are received from clients, the general public and board members.

CRC provides approximately 500 one-way passenger trips annually: 410 local (less than 20 miles round trip) and 90 to Fort Bragg or Santa Rosa (110 to 170 miles round trip). Passengers call CRC Monday through Friday between Noon and 4:00 PM to schedule trips, with 48-hour advance notice required. Most of the trips are for medical or dental appointments, or for other errands for daily living including grocery shopping. Phone volunteers who arrange the trips

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 82 For Rio Vista Delta Breeze encourage the passenger to make efficient use of the service by completing several errands in one trip rather than scheduling trips on multiple days. In total, CRC provides approximately 18,000 miles per year: 12,200 in the public van and 5,800 in personal vehicles.

Tehama County Medical Transportation Services (METS)

Tehama County has a volunteer driver program to provide medical transportation. The 23-year- old program is under direction of the Transit Manager within the Tehama Department of Public Works, with a Supervisor working part time Monday through Wednesday to oversee daily operations. The Supervisor is paid $9.34 hourly without benefits and works an annual maximum of 1,000 hours.

METS currently has ten volunteer drivers. Drivers use their personal vehicles and are reimbursed at the federal IRS rate (currently $0.555 per mile). Drivers are recruited by word-of- mouth. Ten-year DMV records are required, but fingerprinting is not. Drivers are covered by workman’s compensation insurance.

The Supervisor coordinates appointments and assigns trips to drivers. This employee is also responsible for recruiting volunteers, record-keeping and reimbursing drivers. Efforts are made to assign drivers who live closest to the passenger, for greatest efficiency.

Clients are asked for a $5.00 round-trip donation within Tehama County or $10.00 round-trip donation to Butte, Glenn, or Shasta Counties. An estimated 80 to 90 percent of clients pay this donation. METS receives $0.16 per mile reimbursement from the American Cancer Society for passengers seeking cancer treatment. There are 150 regular clients. The program provides between 60,000 to 90,000 reimbursed vehicle-miles each year. While the program is for medical trips only, clients may shop in conjunction with picking up prescriptions, at the driver’s discretion. Clients must be ambulatory to use the service. Spouses or attendants may accompany the passenger if desired. Most of the clients are elderly, though some children and other adults use the service as well.

Lessons Learned

The review of volunteer transportation programs in similar Northern California communities indicates the following:

• Volunteer driver programs typically start out from a grass roots effort based on an identified need.

• Overseeing the volunteers requires a dedicated individual, likely a paid employee. In CRC’s case, the program is overseen by a board with the rotating chairman overseeing day-to-day operations. Over 40 volunteers keep the CRC program running.

• Some volunteer programs provide reimbursements, and some do not.

• The biggest challenge is to recruit and maintain volunteers. The volunteers want to feel they are providing a worthwhile service. Turnover is high due to burnout or declining ability, which in turn requires sustained ongoing efforts to attract new volunteers.

• Volunteers are more difficult to recruit as gas prices and auto insurance costs increase.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 83

• Grant funding can be obtained to offset costs of reimbursed driver volunteer programs. Using such grants may limit trip purpose and client eligibility.

Establishing a Volunteer Driver Program in Rio Vista

To establish a volunteer driver program, the first step would be to determine who would oversee the program. The Ride with Pride program would be a likely candidate. Tehama County’s METS program provides a good model for this set up. Operating under the Ride with Pride would require a half-time administrative position to recruit and train volunteers, market the program, oversee volunteer dispatching efforts, and for record-keeping. Including benefits, this position is likely to cost approximately $15,000 annually.

Another potential candidate to initiate the program is the City of Rio Vista Senior Center. While many senior transportation programs have grown out of volunteer programs, it is uncommon to see volunteer programs come on the heels of an established transportation program such as the Senior Center currently provides. Nonetheless, Senior citizens are often both the volunteers and clients of volunteer driver programs, and association with the Senior Center might increase recruiting efforts. However, Seniors may experience declining health and frailty, making turnover high and retaining volunteers difficult, as seen through Telecare’s experience. According to Telecare, however, it was not a problem for volunteers to see the need for their services even when a paid program is available, so long as it is focused on trips that the public transit program is not also serving. The volunteers understand that the County cannot pay to provide service to all portions of the county at all times, and therefore volunteers are willing to step in to provide service beyond the area served by public transit.

Faith in Action is another potential organization to consider for overseeing a volunteer driver program. This Solano County organization provides In-Home Supportive Services and Transportation to the homebound elderly, matching them with volunteers or linking them to other resources. As they already have a volunteer program, they may be able to expand it to a volunteer driver program. With limited staff, however, it is likely this program would require some funding to help administer the program.

Finally, an organization such as the Trilogy of Rio Vista Master Association or Faith in Action might play a large role in establishing and operating a volunteer driver program as they would likely be a source of volunteers as well as a source of clients for the program.

COMPARISON OF ALTERNATIVE PACKAGES

To attain the overall necessary reductions in subsidy funding, it will be necessary to combine the individual alternatives evaluated above into potential packages. To better understand the potential impact, several alternatives were developed:

Package 1: – Consistent Route 51 Hours – Evening Route 51 – Reduce Route 50 to three round-trips per weekday – Reduce Route 52 to morning/evening commute service

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 84 For Rio Vista Delta Breeze Package 2: – Consistent Route 51 Hours – Evening Route 51 – Reduce Route 50 to four round-trips per weekday – Reduce Route 52 to morning/evening commute service – Medical-Shopping Shuttle Once per Week

Package 3: – Consistent Route 51 Hours – Evening Route 51 – Reduce Route 50 to three round-trips per weekday – Medical-Shopping Shuttle Three Times per Week – Eliminate Route 52

A comparison of the operating characteristics and performance measures of the alternative packages above is provided in Table 27 and depicted in Figures 1 through 3. All of the packages have a variable operating cost totaling less than the $176,020 maximum discussed above while improving overall performance. As shown in Figure 15, the variable operating costs range from $136,830 for Service Package 3, to $175,650 for Service Package 2.

In terms of service efficiency, Package 1 is the most efficient, with 3.4 passengers carried per revenue hour, compared to 3.1 and 3.0 passengers carried in Packages 2 and 3, respectively. This data is shown in Figure 16.

While Tables 25 and 27 show the relative farebox recovery ratio including only variable costs, Figure 17 shows the estimated farebox ratio including fixed operating costs (although Greyhound revenues and other miscellaneous revenues are not included). As indicated in Figure 17, the farebox ratio for Packages 1 and 2 is 8.4 and 8.6 percent, while in Package 3 it is only an estimated 7.2 percent. The current farebox ratio, not including Greyhound and miscellaneous revenues, is 6.9 percent. Under the service alternative packages, the transit system would still need to rely on miscellaneous revenues to achieve a farebox ratio above the required 10.0 percent.

It should be noted that all three packages require three in-service vehicles plus one back-up vehicle. This is one less vehicle than is operated for the status quo service (which requires four vehicles plus one back-up vehicle).

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 85 4 Ratio Ratio Relative Relative Farebox Recovery Recovery Trip Subsidy Subsidy Per Pass. Cost Per Per Cost Pass. Trip Pass. $ $10.19 18.5% $ $11.62 17.0% $ $11.19 16.3% $ $ $ $8.41 $1.36 13.7% $14.49 56.4% 18.4% $ $ $ $8.41 $1.36 13.7% $16.81 56.4% 16.3% $ $18.16 14.5% $ $ $18.16 $26.04 14.5% $ 10.3% $ $8.41 $1.36 13.7% 56.4% $ $20.37 13.8% $ $18.11 14.2% 0.7 -$3.57 -$3.43 2.6% 1.1 -$5.07 -$4.86 4.2% 0.7 -$4.20 -$3.86 2.0% Per VSH Pass. Pass. y Subsid Required 3 x 210 $78,320 2.3 20.07 $810 $7,030 1.4 29.04 $4,570 $26,880 2.3 21.25 $4,570 $26,880 2.3$4,800 21.25 $30,200 3.6 9.75 $9,760 $60,920 1.9 23.64 $3,300 $19,920 1.8 21.11 $4,800 $30,200 3.6 9.75 $4,800 $30,200 3.6 9.75 $4,470 $3,460 11.1 3.11 $4,470 $3,460 11.1 3.11 $4,470 $3,460 11.1 3.11 -$2,250 -$45,843 -$5,280 -$73,503 $12,990 $57,690 2.6 17.76 $15, Farebo Revenue Annual 2011 data. 600 $26,830 $118,230 3.4550 12.51 $29,860 $145,890 3.1 14.00 230 $22,330 $114,500 3.0 13.38 Ridership (One- Way Psgr-Trips) al fuel cost divided fuel service total al by miles). NOT Does fixed include costs. g 780 -1,140 3 $48,090 -190 $87,010 -2,510 $23,000 -$77,233 Cost Operatin g s y Da 2 es Total Annual g 2,040 252 $93,530 4,660 Hours 2 500 1,010 252 $35,000500 3,590 1,010 252 $35,000500 3,590 1,010 252 $35,000 3,590 Rev. Rev. 4,160 200 52 $7,840 270 3,010 230 180 $7,9303,010 2,550 230 180 $7,930 2,550 3,010 230 180 $7,930 2,550 Miles Miles 64,710 48,54024,190 1,550 630 252 252 $70,680 $31,450 3,980 24,190 1,480 630 252 $31,450 1,480 12,000 600 156 $23,220 1,100 48,540 1,550 252 $70,680 2,990 13, 13, 13, 1 age cash fare collected per passenger route trip using by November 4 89,240 3,420 2524 $145,060 11, 109,570 4,110 252 $175,750 12, 4 77,050 3,390 252 $136,830 10, -1 -20,590 -1,340 -50 - -1 -40,920 -2,030 -50 -$78, -1 -53,110 -2,060 50 - Vehicles Serv. Serv. Operatin Required arison of Alternative Packa p eek day day e e e DAR After School Reduced Route 50 (3 round trips/weekday) Tues Saturday/midday Route 52 without DAR After School Route 50 four times/weekday Tues Saturday/midday Route 52 without Consistent Dial-A-Ride Hours Consistent Dial-A-Ride Hours Change from Status Quo Consistent Dial-A-Ride Hours Change from Status Quo Total Annual Servic Medical Shopping Shuttle Once/Week Total Annual Servic DAR After School Reduced Route 50 (3 round trips/weekday) Medical Shopping Shuttle Three Times/W Change from Status Quo Total Annual Servic 1 2 3 Options/Details TABLE 27: Rio Vista Delta Breeze Com Service Alternative Packages Note 3: Status Quo Farebox Revenue is estimated from the aver Alternative Source: Transportation LSC Consultants, Inc. Note 1: Including one spare vehicle.Note 1: Including Note 2: PerReports. 2010-11 Monthly Note 4: Relative Farebox the Recovery Ratio comparitive shows ratio using the variable farebox operating ratio. fixed and does not lower include costs operating only, . would costs which Note 5: Status Quo Operating Cost = $28.13 per hour of service (per contract), costs of fuel $0.53 per (based plus mile on annu

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 86 For Rio Vista Delta Breeze FIGURE 15: Annual Operating Cost of Service Alternative Packages

$200,000

$180,000 $175,750

$160,000 $145,060 $140,000 $136,830

$120,000

$100,000

$80,000

$60,000 Annual Variable Operating Cost Operating Variable Annual $40,000

$20,000

$0 Package 1 Package 2 Package 3 Service Alternative Package

FIGURE 16: Passenger Trips per Vehicle Hour of Service Alternative Packages

4.0

3.5 3.4

3.1 3.0 3.0

2.5

2.0

1.5

1.0

0.5 Average Passenger Trips per Revenue Hour per Trips Passenger Average

- Package 1 Package 2 Package 3 Service Alternative Packages

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 87 FIGURE 17: Estimated Pure Farebox Recovery Ratio of Service Alternative Packages 10.0%

9.0% 8.4% 8.6%

8.0% 7.2% 7.0% 6.9%

6.0%

5.0%

4.0%

Farebox Recovery Ratio Ratio Recovery Farebox 3.0%

2.0%

1.0%

0.0% Package 1 Package 2 Package 3 Status Quo Service Alternative Packages Note: Farebox Recovery Ratio was calculated without including Greyhound and other miscellaneous revenues

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 88 For Rio Vista Delta Breeze

Chapter 7 Capital Alternatives

Before transit services can be provided, a myriad of capital items are required. These capital items required for public transit service consist of vehicles, vehicle maintenance facilities, passenger amenities such as shelters and benches, and office equipment. This chapter evaluates capital alternatives including consideration of replacement of existing equipment, as well as potential new capital purchases. Once service alternatives are selected for implementation, the appropriate capital alternatives will be developed as part of the five year transit plan. The revenue for capital costs will be primarily through Federal and State Capital grants. These funding sources are discussed in Chapter 9.

VEHICLE NEEDS

The City of Rio Vista currently has a fleet of five vehicles, all of which require replacement in the next five years. Currently, four are needed in service at peak times, with one backup vehicle for a 20 percent spare ratio. Each of the service alternative packages presented in the previous chapter results in the need for one less vehicle in service. Therefore, four of the five vehicles in the current fleet will warrant replacement over the next five years.

Table 28 presents vehicle replacement needs according to the useful life of each vehicle (based on age and miles). Vehicle Number 18 is due for replacement this year, but if one of the service alternative packages is selected, replacement will not be necessary and the vehicle can be retired. FTA Section 5311 funding has already been allocated for Vehicle Number 17 for fiscal year 2012-13. The remaining three vehicles will need to be replaced in 2013-14, 2014-15 and 2016-17, and again in 2018-19, 2019-20 and 2020-12. Replacement costs are determined by the MTC for each vehicle type, including an assumption of three percent annual inflation. The estimated total replacement cost of the current fleet for the next seven years is $305,800, and for the next ten years is $609,900.

NON-VEHICLE CAPITAL NEEDS

In addition to vehicle needs, the City of Rio Vista has some necessary and some desired capital needs, as outlined in Table 29 and discussed below.

Passenger Amenities

During outreach efforts, several patrons mentioned the desire for shelters, particularly at Lira’s Market as well as at Front and Main Streets in the City of Rio Vista. Bus benches and shelters can play a large role in improving the overall image of a transit system, and in improving the convenience of transit as a travel mode. More importantly, shelter at major bus stops is vital to those waiting for buses in harsh weather conditions. Rio Vista Delta Breeze service has relatively few local stops and should make every effort to enhance these as much as is practicable.

That said, there are constraints to providing passenger amenities in some locations. For example, Lira’s Market is a private property which dictates the potential for establishing a

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 89 1 Retire $58,500 $609,900 FY 16-17 222 22 ft2 22 ft 134,2360 24 ft 137,961 24 ft FY 12-13, 18-19 141,068 12 ft 107,806 $178,400 FY 13-14, 19-20 FY 11-12 FY 14-15, 20-12 0 $183,700 $189,300 Capacity Length 4/11 Mileage Replacement Schedule Estimated Cost Bike Rack Total Estimated Vehicle Replacement Cost Positions Wheelchair Make Body Make Fuel Seats Chassis 20062006 Ford Ford E450 E450 Diesel Diesel 16 16 2 2 2 3 1920 200821 2009 Ford 2011 Ford E450 Eldo E450 Gasoline Van Gasoline 13 13 Gasoline 6 2 2 2 No. Year 18 17 Vehicle TABLE 28: Rio Vista Delta Breeze Vehicle Ten-Year Replacement Needs Note 1: Replacement costs for cutaway gasoline vehicles under 26' are $80,000 per the MTC. Minivans 22' $52,000 2012, with 3% annual inflation assumed. Replacement Bus #17 is funded for FY 2012-13. Note 2: This vehicle is funded with FTA 5311 for FY 2012-13 Note 3: Assuming a service alternative package requiring one less vehicle is implemented, this can be retired rather than replaced. Source: City of Rio Vista and LSC Transportation Consultants

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 90 For Rio Vista Delta Breeze TABLE 29: City of Rio Vista Non-Vehicle Transit Capital Needs

Near Term Projects Estimated Cost

Bus Stop Amenities (Shelters, Info Posts) $10,000 AVL for Transit Buses $45,000 Security Cameras on all Buses $24,000 Fence/Overhang for GEM vehicle at Electric Charging Station $15,000 Clipper Implementation NA

Total Near Term $94,000

Long Term Projects Estimated Cost

Bus Stop and Amenities $25,000 Infoposts at Bus Stops $6,000 Land/Dock Transit Plaza at Waterfront Area NA

NA = Not Available. Source: Rio Vista and LSC Transportation Consultants, Inc. shelter. While a bus stop and shelter could be built on the street adjacent to the store property, building a stop on site is difficult given the layout of the parking lot. Furthermore, most passengers prefer to be dropped off or picked up close to the front of the store, which can be accomplished currently. Additionally, a concrete bench is available in front of the store and this is protected by the roof overhang. City staff would need to work with Lira’s Market owners to locate and install a shelter at this location should it be decided one was desired.

A high-demand stop for Rio Vista Delta Breeze is located at Front and Main Streets, and this is a desirable location for placing a shelter. Furthermore, information posts to provide schedule information are desirable at numerous stops within the City of Rio Vista. Table 29 includes an estimated $10,000 for near-term (next three years) passenger amenity improvements as well as $31,000 for long-term (next 4-10 years) bus stop amenities and information posts.

A longer term project the City of Rio Vista would potentially like to undertake is to build a transit plaza at the Waterfront which would include access to a water taxi dock. This project would be in conjunction with developing a water taxi as discussed in Chapter 6. The project would need further study to determine size and cost.

Automatic Vehicle Location

An Automatic Vehicle Location (AVL) system is a computer-based vehicle tracking system that uses a specific location technology (typically Global Positioning Satellites (GPS)) and a method of transmitting that real-time location of any receiver-equipped vehicle to a dispatch center. GPS satellites locate the bus, and the location data are then transmitted to the transit center through the communications system. The AVL data can be used on a real-time basis for daily operations or archived for further analysis.

When combined with other technologies or processes, AVL can provide many benefits in the areas of fleet management, systems planning, safety and security, traveler information, fare

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 91 payment, and data collection. Introduction of an AVL system is often the first step in a more comprehensive Intelligent Transportation Systems (ITS) implementation.

AVL systems can be elaborate and very expensive, or fairly basic. For Rio Vista Delta Breeze, an appropriate system would consist of a GPS receiver on the vehicle, a communications link between the vehicle and the dispatcher, and personal computer-based tracking software for dispatch. This type of equipment is typically prepackaged with simple installation instructions and manuals. The cost for outfitting a fleet of four vehicles is approximately $45,000, as shown in Table 29.

Video Surveillance Systems

Rio Vista Delta Breeze could benefit from a mobile video surveillance system for increased security. Video surveillance technology on buses can be valuable in litigious situations and risk management. The visibility provided by onboard cameras gives the actionable intelligence required to ensure proper operation of the vehicles and confirmation that policies and procedures are being followed. In addition, the transit system has an unbiased “witness” to capture any incidents that occur on the vehicle. This can aid in investigations and help protect a transit agency against false claims of liability. Cameras on buses also tend to make passengers feel safer. Installing cameras can help in addressing repeat customer offenses or misbehavior, resulting in improved comfort for all passengers. Equipping four vehicles with cameras would cost approximately $24,000, as shown in Table 29.

Facility Improvements

Rio Vista Delta Breeze has a new and spacious facility which was built as a condition of development by the City of Rio Vista at the Northwest Wastewater Treatment Plant. Originally, this facility was to be used by Public Works, but due to capcity issues, it is being used by transit. The facility meets the current needs of the transit program. However, the transit program has an electric vehicle, a Global Electric Motorcar “GEM” which uses a charging station. This open-air vehicle is not easily secured and it to do so would require building a fenced area. Further, an overhang is appropriate to protect the vehicle from the elements. A fenced area with an overhang is estimated to cost approximately $15,000 as shown in Table 29. This would be constructed at City Hall next to the charging station.

Transit Plaza and Water Taxi

As mentioned in the introductory chapter, the City of Rio Vista has identified its downtown waterfront area as a “Priority Development Area” which includes a goal to develop a transit plaza to accommodate up to three buses, space for taxi cabs, electronic bicycle lockers, bicycle racks, a dock for future water taxi service. The water taxi service is envisioned as connecting the City of Rio Vista and Isleton, future ferry that may traverse along the Sacramento River with connections to other ferry services to San Francisco and Oakland. The transit plaza would be integrated into the waterfront to allow for easy pedestrian and bicycle access, future high density housing with convenience based stores and services. A small park and ride lot facility would be constructed within the PDA near the transit plaza to encourage commuters to park and ride. It is expected that TDA funds allocated to the City of Rio Vista would be used to provide local match funds. Before the capital costs of a transit plaza and water taxi can be determined, the project needs to be more clearly defined and evaluated. Nonetheless, it should be noted that this project may be within the horizon of this Short Range Transit Plan.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 92 For Rio Vista Delta Breeze Clipper Cards

In 1993, Bay Area Rapid Transit (BART) and County Connection launched a pilot program named Translink that allowed the use of a single fare card between the two systems. The card, which used magnetic stripe technology, was envisioned to one day include all Bay Area transit agencies. Due to technical problems, the program was abandoned two years later. Trans Link had a projected capital cost of $4 million when undertaken in 1993. In its current form, first as TransLink and later as Clipper, implementation was expected to cost $30 million. Cost estimates have since increased; the projected 25-year capital and operations costs are now estimated at $338 million.

In addition to the high costs, implementation has been much slower than anticipated. In 1998, MTC envisioned full availability of TransLink by 2001. However, it was fully operational for only five transit agencies by 2009. As of December 2011, Clipper is accepted by only seven transit agencies. Full implementation of Clipper continues and in December 2012, Clipper will be implemented in the City of Rio Vista along with all Napa and Solono County operators. Additionally, Rio Vista Delta Breeze sells Clipper cards at their transit location in Suisun City, earning commission which counts toward fare revenue for the transit system. The MTC is working with Napa and Solano County to develop an implementation strategy and to determine ongoing operator costs.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 93 This page left intentionally blank.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 94 For Rio Vista Delta Breeze Chapter 8 Management and Administrative Alternatives

MANAGEMENT

Rio Vista Delta Breeze is managed by the Transit and Airport Coordinator under supervision of the Director of Public Works and Community Development. This is a recent change from being under the supervision of the City Manager. The Transit and Airport Coordinator oversees the transit operations and maintenance contract. The most recent contractor was Storer, managing the system from January 2010 to June 2012, but as of July 2012, Transportation Concepts is the new contractor (through July 2015). The Transit and Airport Coordinator is the fiscal and management agent for transit. The position reports annually to City Council, which approves annual budgets and service plans. The Transit and Airport Coordinator receives support from the City Attorney and the City finance department. This management structure provides good support for the transit program from other City departments at modest costs to the transit program, and overall appears to be functioning effectively.

Other options to direct City management would be for the City's transit program to be managed as part of a larger, consolidated transit program. For example, the program could become part of the Solano County Transit (SolTrans) system, which was formed in 2010 under a Joint Powers Agreement (JPA) was approved by the member agencies City of Benicia, City of Vallejo, and the Solano Transportation Authority to consolidate Benicia and Vallejo transit services. Additional institutional options could be to consolidate Rio Vista’s transit program with other municipal systems, such as the City of Dixon or the City of Vacaville. There are numerous factors that must be considered in assessing consolidation. Key among them are the following:

– Some similar smaller transit programs are burdened with relatively high fixed operator costs. This is particularly true for services provided directly by municipal staff. However, under the current contract arrangement, the contractor is able to share these fixed costs among their various transit service contracts, thereby reducing costs to Rio Vista. Providing the Rio Vista's transit services as part of a larger contract would probably not result in any significant cost savings.

– A substantial hurdle to effective consolidation is the long travel distances in the region. One of the potential benefits of consolidation is reduction in facility costs and improvements in maintenance efficiency through consolidation of operating and maintenance facilities. However, Rio Vista is 26 miles in travel distance from Dixon, 29 miles from Vacaville, 38 miles from the Sol Trans Maintenance Facility at 1850 Broadway, Vallejo and 39 miles from Benicia. Consolidating facilities would require extensive non-revenue (“deadhead”) travel for service within, beginning or ending in Rio Vista. The operating costs of this additional travel would probably well exceed any facility/maintenance cost savings.

– Under any of the consolidation options cited above, the Rio Vista transit program would be a relatively small part of the larger program. Even Dixon’s transit program (the smallest of the other systems) is roughly 50 percent larger than that of Rio Vista. As a result, any consolidation may result in the Rio Vista transit program becoming a secondary concern of the larger organization. As the board makeup of a JPA is typically consistent with the relative proportions of financial support, Rio Vista would have a minority of voting powers on any JPA Board. The existing Rio Vista Transit

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 95 program has been designed with a high level of attention to the specific needs of Rio Vista residents – this could well be lost if decisionmaking is vested in a JPA Board largely composed of persons with little knowledge of Rio Vista’s specific transit needs.

– As part of JPA formation, farebox revenues (including ticket sales commissions) would need to be addressed. This may or may not work to the benefit of the Rio Vista transit program.

In summary, consolidation of Rio Vista Delta Breeze into SolTrans may hold little potential for significant cost savings over the current institutional arrangement, but a substantial potential for loss of local control over the transit program.

MARKETING

Transit marketing in rural areas is a particular challenge because the rural transit agency is typically dealing with a small target audience and a small budget. Marketing tools in a rural area can include the following:

Branding: Transit vehicles and bus stops/amenities are a transit system’s form of “packaging.” They are the most visible and cheapest communication tool. The image they create is a reflection of how the public views the transit system.

Rio Vista Delta Breeze’s buses and bus stop signs all use a uniform logo which is attractive and distinctive. However, the lettering of “Delta Breeze” could be bolder so that it is easy to read the name in passing.

Passenger Information/Rider's Guide: A transit system’s passenger guide is the directions for using the product, as well as a promotional tool. It should work well for both purposes. Information should be provided in an attractive format, but should be completely functional as well. For function, the guide should provide a map, bus stop locations, a schedule, fares, transfer information, and tell how to get assistance.

Rio Vista Delta Breeze’s newly designed rider’s guide suits both purposes very well. The guide is colorful and easy to read. It includes individual route schedules as well as a system map, all color-coded by route and service. All of the basic information is provided, including transfer locations which are shown with a uniform symbol on both the maps and time tables.

Passenger Information/Online Information: Transit passengers are increasingly using the internet, and therefore it is a useful tool for the transit organization. In addition to trip-planning tools, it is imperative that rural transit systems maintain a user-friendly, updated website.

Rio Vista Delta Breeze maintains its color scheme on its website (as it does on the buses, passenger amenities, and riders’ guide), reinforcing brand recognition. The home page is not cluttered, and offers clickable links to all of the same information that is available on the printed guide. In addition, the website offers links to other transportation sites (transit providers, a social service resource guide, and the county’s website) and provides a trip planning tool.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 96 For Rio Vista Delta Breeze

News Releases: There are many advantages to pursuing news media coverage for a transit system whenever possible. There is no cost, it reaches across a broad spectrum of the population, it is credible, and in smaller communities media are often anxious for news stories. By being proactive, a transit organization can make it easy for news media to tell their story. The better the information is that is provided to the media, the more likely they are to use it and the more likely the transit agency will be pleased with the results.

Several steps are involved in taking advantage of local media. The transit system should know the local media (TV stations, newspapers, radio stations), and should form a relationship with them. The transit coordinator should know what is newsworthy, such as large system changes or special events. Transit can be tied into timely events, such as touting ridership increase in relation to increasing gas prices, or earth day events. Finally, the transit system manager should know how to write a news release, and should create a news release calendar to make sure they are regularly taking advantage of this resource.

Testimonial Advertising: Transit systems inevitably have grateful passengers. The transit agency should let the rider tell their story. This can be done as a newspaper story, as part of a flyer or poster, or as a radio spot. Identify regular passengers on your transit system (a single mom, a student, a disabled passenger, a local politician, etc) and ask why they ride, what they like about the service, and how transit personally helps them. Sharing this with the public can be inspirational and put your transit system in a positive light.

Community Based Marketing: “Community based marketing” is direct marketing through partnerships with community organizations such as schools and colleges, businesses, employers, social services, senior residences, senior centers, and neighborhood associations. The benefits of community based marketing are that it is effective and inexpensive, and that it capitalizes on transit’s unique role as a community service. It also allows the transit agency to specifically target messages and appeals, and it allows them to provide the high information content necessary to generate ridership. It also allows the partner to provide direct feedback on how well transit is meeting their needs.

The first step in community based marketing is to identify a target group, and then determine the “gatekeeper” for that audience. For example, the “gatekeeper” of a school would be a principal, and for social services it would be the director. Rio Vista Delta Breeze engages in community based marketing through the relationships it has built and continues to build. Rio Vista Delta Breeze is in touch with the River Delta Unified School District, the Chambers of Commerce (City of Rio Vista and Isleton), Trilogy, and Senior Center staff.

Presentations: Public speaking is the ultimate low cost marketing tool. It shows confidence in your message and is a great image builder (if done well). It puts a face on the transit organization. It can be done interactively so that the speaker can answer questions and convey customized information. The target audience would likely be seniors, students, social service program clients, and employee groups. The presentation can be tailored for non-users as well. Speaking to members of civic and business organizations enables the transit agency to set up an identity as part of the

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 97 community. It is also useful to present to decisionmakers and elected officials to maintain a positive image.

Special Events: Providing transportation at special events, even with a nominal fare, provides exposure for the transit system and makes the system a bigger part of the community. Rio Vista Delta Breeze’s participation in the Isleton Cajun Festival is a good example of positive engagement via a special event. Another event Rio Vista Delta Breeze could participate in is Bass Festival, which is held in October.

In addition to the tools listed above, Rio Vista Delta Breeze participates in the following marketing and information efforts:

– “511” programs including 511 Contra Costa, 511.org and Sacramneto Region 511: These programs are Transportation Demand Programs (TDP) operated by various agencies to provide information on all modes of transportation.

– Google Trip Planner: allows travelers to request trip information, including for trips by transit.

– Bing Maps: these searchable maps include directions by transit.

UPDATE TRANSIT GOALS AND OBJECTIVES

Chapter 4 of this report presents a review of Rio Vista Delta Breeze’s stated goals and objectives. Specific changes to existing criterion were evaluated, as well as recommendation for several new criterions. In addition to adopting these criterions, RVBD should monitor a number of performance measures to ensure the criterions are met.

Service Monitoring

The need to minimize costs and maximize the efficiency of the service requires that sound business practices be followed in a transit service organization. One important element of this in the transit industry is service monitoring. Knowing which routes and which trips are attracting ridership, and which are not, is key to operating a successful service. Additionally, the quality of transit services must be closely monitored.

Currently, the monthly operating report provided to the City of Rio Vista provides detailed information on ridership, service miles and hours, and etcetera. While the report provides a good foundation of data, several items are lacking which make it difficult to identify key operating elements.

• Fare Sales: Cash fares are tracked in a deposit summary provided by the operator, as well as the types of fares used by all riders. However, there is no data on multi-use and monthly pass sales. The only data provided on pass sales is the number of trips using passes, and the total dollar amount of sales by location. The actual number of passes sold is not tracked. This makes it impossible to estimate how many individuals are using each service, or if there is abuse of pass sales. Each category of fare media should be tracked at each location they are sold. A sample of a pass sales spreadsheet is shown in Table 30.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 98 For Rio Vista Delta Breeze TABLE 30: Sample Data Form for Multi-ride and Pass Sales Number of Passes Sold at: (list sales location) Month Local Fare within Rio Vista and Isleton(1) Intercity Fare(2) ______General Public Senior/Disabled General Public Senior/Disabled 10-Ride Monthly 10-Ride Monthly 10-Ride Monthly 10-Ride Monthly Sales Date CityPass CityPass CityPass CityPass CityPass CityPass CityPass CityPass Day of Month $7.50 $40.00 $7.50 $20.00 $50.00 $90.00 $30.00 $20.00

1 1 3 21 33 2 3 12 4 2 22 122 54 64 1 71 2 8 91 10 1 1 1 1 11 12 1 4 1 13 1 4 4 1 14 15 2 1 1 16 3 5 1 17 12 18 2 2 2 1 19 20 1 1 21 1 1 1 22 23 1 1 24 1 1 1 1 25 1 1 26 1 27 28 4 29 1 2 30 2 2 2 2 31 Number of Passes Sold 19 12 21 22 17 5 7 9 Income from Sales $142.50 $480.00 $157.50 $440.00 $850.00 $450.00 $210.00 $180.00 Total Income $2,910.00

Source: LSC Transportation Consultants, Inc.

• On-time performance data: Comprehensive records of on-time performance are useful in determining proper scheduling and ensuring quality service. Currently, departure times are tracked only at the starting point of each round trip, and not at individual time checks along the route. It is important to track on-time performance at multiple checkpoints of each route in each direction, in order to determine schedule adherence. This is

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 99 particularly important on Route 50, as it is late 20 percent of the time. Providing on-time data at locations throughout the route helps establish where schedule adherence problems occur.

• Biennial Passenger Survey – Onboard surveys are a vital source of planning information regarding ridership and trip-making purposes. In addition, surveys are the single best way to gain feedback regarding services. Funding for biennial onboard surveys should be a priority. Questions that should be addressed in the passenger survey include the following.

- Day and date that the survey is completed

- Time at which the survey is completed

- Route that the passenger is traveling

- Passenger gender

- Passenger age (0-5, 6-15, 16-64, 65 and above)

- Whether the passenger is disabled, and if so, the type of disability

- Income, which is typically expressed in $10,000 increments (0-9, 10-19, 20-29, 30- 39, and 40 and above)

- Origin of trip (major intersection near trip origin) and trip destination (major intersection near trip destination)

- Purpose of trip, typically categorized as work, shopping, recreational, social, educational, or other

- Rating of the transit service (poor, fair, good, very good, excellent)

- Suggestions for improvements in transit service

• Boarding and Alighting Counts – It is worthwhile on at least an annual basis to conduct a day-long count for boarding and alighting by stop for each service. Given Rio Vista Delta Breeze’s low passenger loads, this can be accomplished by the drivers. Valuable information that can be gleaned from boarding and alighting counts such as:

- Identifying the most important stops,

- Ranking bus stops for potential passenger amenities such as shelters or benches, and

- Determining if stops can be eliminated from routes, or if “on request” stops should become regular stops.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 100 For Rio Vista Delta Breeze Chapter 9

Transit Funding Sources

INTRODUCTION

Transit programs rely on multiple sources of funding. This chapter discusses funding programs and potential funding opportunities available for public transit. Funding is affected by local and national economic vitality, as well as the political climate. For each funding source listed, the current status of the program is discussed to the extent possible, as well as current and potential use of the funding sources by the City of Rio Vista.

The Metropolitan Transportation Commission (MTC) is the official regional transportation planning agency (RTPA) for Solano County and the rest of the nine-county . As such, it administers Transportation Development Act (TDA) funds. FTA funds are administered by Caltrans with input from MTC and the Solano Transit Authority (STA). The City of Rio Vista acts through these agencies to obtain grant funding.

FEDERAL TRANSIT FUNDING SOURCES

The Federal Transit Administration (FTA) sponsors grant programs. Formula grant programs are funded to States based on formulas of population. Discretionary grant programs are awarded based on meeting application requirements and selected based on selected criteria specific to each. The City of Rio Vista generally depends on formula grants. The grant programs most pertinent to the City of Rio Vista are listed below.

FTA Section 5303 and 5306 – Metropolitan Planning Organization and Statewide Planning Programs

These FTA grant programs provide planning funds for Metropolitan Planning Organizations and State Departments of Transportation for Metropolitan Planning required under Section 5303 and Statewide Planning required under Section 5305. These funds are typically used to fund transit plan studies including Short Range Transit Plans.

FTA Section 5311 – Non-Urbanized Formula Program

Federal transit funding for non-urbanized areas with a population of less than 50,000 is currently provided through the FTA Section 5311 program. A 16.43 percent local match is required for capital programs and a 47.77 percent match for operating expenditures. These funds are administered through the MTC, which has an estimated apportionment of $1.2 million to be shared by rural areas in the nine-county planning area. Seventy-five percent of California’s Section 5311 apportionment (regional apportionment) is redistributed to Regional Transportation Planning Agencies (RTPAs) based on the population. Fifteen percent of the State’s 5311 apportionment is designated for 5311(f) intercity bus programs, and 10 percent is spent on administrative expenses.

The Section 5311(f) funds set aside for the intercity bus program are intended to meet the following objectives:

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 101 • To support the connection between non-urbanized and the larger regional or national systems of intercity bus service.

• To support services to meet the intercity travel needs of residents in non-urbanized areas.

• To support the infrastructure of the intercity bus network through planning and marketing assistance and capital investment in facilities.

The intercity program funds are available for both capital and operating funding. Total funding apportionment for Fiscal Year 2012-2013 is approximately $18.5 million dollars statewide. The City of Rio Vista must compete with other rural communities within the MTC area, and starting FY 2012-13, within Solano County, for an estimated Fiscal Year 2012-13 total of $1,234,469 in Section 5311 funds.

MTC passes FTA funds to the Solano Transportation Authority (STA) which then distributes the fund to transit programs to Dixon Readi-Ride, Fairfield and Suisun Transit, Rio Vista Delta Breeze, SolTrans (Vallejo Transit and Benicia Breeze), and Vacaville City Coach. STA works with these operators to determine individual shares. The City of Rio Vista received $61,341 in FY 2011-12.

The City restructured its transit system in July 2012 to further improve productivity and reduce the dependency on one time grants. As a result, if FTA Section 5311 is not provided, the City will utilize TDA-LTF from its reserves to cover the cost of preventative maintenance. Service modifications included in this Short Range Transit Plan will result in additional TDA-LTF reserves available for transit operations and preventative maintenance costs if necessary in future years.

FTA Section 5317 – New Freedom Program

This program, part of the Safe, Accountable, Flexible, Efficient, Transportation Equity Act: A Legacy for Users (SAFETEA-LU), provides formula funding for “new” public transportation services beyond those required by the ADA for persons with disabilities. The idea behind the program is to help communities provide transportation services beyond those required by ADA and to help people with disabilities participate more fully in the workforce and in community life. Eligible projects include voucher programs and volunteer driver programs. Funds are apportioned to the individual states based on the disabled population, and only 20 percent is available to non-urbanized areas. Projects outside urbanized areas must be included in, or be consistent with the Statewide Long-Range Transportation Plan, as developed by the individual states, and must be included in the State Transportation Improvement Program (STIP). As with the JARC program discussed below, projects must be included in the Coordinated Human Services Transportation Plan (which has been prepared by MTC). A 20 percent local match is required for capital projects, and at least a 50 percent local match for operating assistance. The maximum per project per year grant award is $125,000.

Rio Vista Delta Breeze used 5317 grants for operations in the amount of $15,000 in Fiscal Years 2008-09 and 2010-11 and $31,000 in current fiscal year. The 2012-13 budget does not include 5317 funds. These funds were used to provide midday Route 52 service and Saturday service on Routes 50 and 52.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 102 For Rio Vista Delta Breeze FTA Section 5316 – Job Access and Reverse Commute Program

The Job Access and Reverse Commute Program (JARC) grant program assists states and localities in developing new or expanded transportation services that connect welfare recipients and other low income persons to jobs and other employment related services. JARC projects are targeted at developing new or expanded transportation services such as shuttles, vanpools, new bus routes, connector services to mass transit, and guaranteed ride home programs for welfare recipients and low income persons. Reverse commute projects provide transportation services to suburban employment centers from urban, rural and other suburban locations for all populations. JARC funding is available for transit services in rural and small urban areas. A JARC applicant must also have their project included in the Coordinated Human Services Transportation Plan. A 20 percent local match is required for capital projects, and at least a 50 percent for operating assistance. The maximum per project per year grant award is $400,000.

Rio Vista Delta Breeze used 5316 grants for operations in the amount of $50,000 in Fiscal Year 2008-09 and $98,600 in 2010-11, and has budged $100,000 for the current fiscal year. These funds are used for intercity routes. Rio Vista Delta Breeze also used 5316 grants for capital purchases in 2009-10 ($45,600) and 2010-11 ($52,000).

FTA Section 5310 – Transit Capital for Elderly and Disabled Transportation

In addition to the above programs, FTA funds are also potentially available through the Transit Capital for Elderly and Disabled Transportation (5310) program for elderly/disabled capital needs (largely vehicles). Local governmental jurisdictions are eligible for this funding. Under SAFETEA-LU, all projects funded through the Elderly and Persons with Disabilities Program must be derived from a coordinated plan. Delta Breeze used 5310 funds to purchase a vehicle in 2007-08.

Community Facilities Grants

Community Programs, a division of the Housing and Community Facilities Programs, is part of the United States Department of Agriculture’s Rural Development mission area. Community Programs provides grants to assist in the development of essential community facilities in rural areas and towns of up to 20,000 in population. Grants are authorized on a graduated scale, with applicants located in small communities with low populations and low incomes receiving a higher percentage of grants.

Grants are available to public entities such as municipalities, counties, and special-purpose districts, as well as non-profit corporations and tribal governments. In addition, applicants must have the legal authority necessary for construction, operation, and maintenance of the proposed facility and also be unable to obtain needed funds from commercial sources at reasonable rates and terms.

Grant funds may be used to assist in the development of essential community facilities. Grant funds can be used to construct, enlarge, or improve community facilities for health care, public safety, and community and public services. This can include the purchase of equipment required for a facility's operation. Projects in transportation which may be funded by Community Facilities Grants include bus service/equipment, and special transportation equipment.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 103 STATE TRANSIT FUNDING SOURCES

Transportation Development Act Local Transportation Fund Program

A mainstay of funding for transit programs in California is provided by the Transportation Development Act (TDA). The major portion of TDA funds are provided through the Local Transportation Fund (LTF). These funds are generated by a one-fourth cent statewide sales tax, returned to the County of origin. The returned funds must be spent for the following purposes:

• Two percent must be provided for bicycle facilities (barring certain findings). (Article 3)

• The remaining funds must be spent for transit and paratransit purposes, unless a finding is made by the Metropolitan Transportation Commission that no unmet transit needs exist that can be reasonably met. (Article 4 or 8)

• If a finding of no unmet needs reasonable to meet is made, remaining funds can be spent on roadway construction and maintenance purposes. (Article 8)

For the City of Rio Vista, these funds are administered by the Metropolitan Transportation Commission (MTC) with input from the Solano Transportation Authority (STA). MTC functions as the official regional transportation planning agency for Solano County and the rest of the nine-county San Francisco Bay Area.

At present, LTF comprises the majority of the City of Rio Vista’s annual revenues. During Fiscal Year 2010-2011, the LTF revenue totaled $176,350. This is apportioned on the basis of population, and if the City of Rio Vista experiences a decline or increase in population, the amount of LTF will be affected. The MTC has developed a 25-year projection of LTF available to entities within its jurisdictions including the City of Rio Vista. Table 31 shows the projected allocations for the next ten fiscal years, starting with an estimated $224,062 in 2012-13, and increasing to $302,420 in 2021-22. Also shown are the estimated obligations to the Solano Transportation Authority to support planning and the amount expected for the Intercity Taxi contribution.

Transportation Development Act State Transit Assistance Funds

The TDA also includes a State Transit Assistance funding mechanism. The sales tax on gasoline is used to reimburse the state coffers for the impacts of the one-fourth cent sales tax used for the Local Transportation Fund. Any remaining funds (or "spillover") is available to the counties for local transportation purposes. Funds are allocated on a revenue basis for article x claimants and on a population basis through Solano Transit Authority.

Statewide, State Transit Assistance funds have varied dramatically over recent years. Several years ago, funds were very low (due to the State's budget problems), then rose from 2005- 2009, dropping again with the latest economic downturn. This source remains susceptible to changes in the state's political climate. Only $3,755 was available to the City of Rio Vista in 2010-11.

The City of Isleton has received an approximately $2,500 to $4,500 State Transit Assistance population based funds annually for the past several years, which it has committed to the City of Rio Vista for the service provided to Isleton. However, because this service was not mentioned

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 104 For Rio Vista Delta Breeze TABLE 31: MTC Projected LTF Allocation and Obligations Estimated LTF Available LTF Funds LTF Funds Annually Available Fiscal to the City of Obligated for for Intercity LTF Funds for the Year Rio Vista 1 STA Planning 2 Taxi Program 2 City of Rio Vista 2012-13 $224,062 $7,910 $700 $215,452 2013-14 $232,287 $8,150 $720 $223,417 2014-15 $240,617 $8,390 $740 $231,487 2015-16 $249,084 $8,640 $760 $239,684 2016-17 $257,659 $8,900 $780 $247,979 2017-18 $266,309 $9,170 $800 $256,339 2018-19 $275,032 $9,450 $820 $264,762 2019-20 $283,874 $9,730 $840 $273,304 2020-21 $293,001 $10,020 $870 $282,111 2021-22 $302,420 $10,320 $900 $291,200

Note 1: Per MTC 2009 SRTP Projections Note 2: Per the terms of the joint powers agreement between Solano Transportation Authority and the City of Rio Vista. Assumes a 3% rate of inflation. Source: MTC 2009 SRTP, City of Rio Vista

in the South and East Sacramento County Short Range Transit Plan, these funds were not transferred to the City of Rio Vista. With an amendment to this plan completed, the City of Rio Vista will be receiving $25,000 of past due State Transit Assistance funding from Isleton, as well as the continued commitment of Isleton’s State Transit Assistance funds so long as Rio Vista Delta Breeze continues to provide service to the City of Isleton.

Lifeline Grants

The MTC has pooled STA, Prop 1B, and JARC funding sources for what it calls a “Lifeline Transportation Program.” The Lifeline Program for Solano County is administered through the Solano Transportation Authority (STA) which is responsible for soliciting applications and conducting a project selection process.

The Lifeline Transportation Program in intended to fund projects that result in improved mobility for low-income residents of Solano County as identified in Community-Based Transportation Plan (CBTP) or other substantive local planning efforts involving focused outreach to low- income populations. Eligible applicants for Lifeline funds are transit operators, Cities and Solano County, operators of public transportation services, state or local governmental authority, and other entities, under an agreement with an eligible recipient. Additionally, each of the three Lifeline Funding sources has additional program requirements.

To be eligible for Lifeline funding sources, the City of Rio Vista would need to have a project in the Welfare to Work Plan, the Community Transportation Based Plan, or the Human Services Coordination Plan. Rio Vista Delta Breeze received a Lifeline grant of $25,000 in 2008-09 to initiate Route 50 service to Fairfield.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 105 OTHER MISCELLANEOUS REVENUE SOURCES

Increased Passenger Revenues

One option for the City of Rio Vista to increase funding would be to increase the passenger fares. Fares can be very flexible B they can be reduced for portions of the population (such as the elderly and disabled) that are least able to pay. When the available supply of transit service is exceeded by demand, fares can ration service so those who most need the service (and are thus most willing to pay) are provided with service.

The major disadvantage associated with a fare increase is reduction of the attractiveness and convenience of transit service. If fares were raised, it is likely ridership would drop, especially initially, possibly increasing the overall subsidy required to run the system. This funding alternative, moreover, would affect those most in need of transit service: the low-income who cannot afford an automobile.

As fares make transit funding more equitable (those who directly benefit from the service pay at least part of the costs), a fare system has the advantage of increasing the political acceptability of transit. This advantage, however, does not consider the substantial benefits provided to others in the community, such as commercial property owners, who do not ride the system. In addition, by reducing the attractiveness of transit service, an unreasonable fare policy works at cross purposes to many of the stated goals for transit with regard to increase in mobility and reduction of traffic and parking demand.

Fares were last adjusted in 2010 (including an increase in general public fares by 17 percent). Given the modest overall rate of inflation, no fare changes are necessary to meet the rate of inflation (per MTC Resolution 3176).

Advertising Revenue

Many transit systems typical use advertising on their vehicles and at passenger facilities to raise additional revenue. Advertising on the outside of buses raises the most revenue, followed by advertising at shelters or on benches. Advertising inside buses may bring in significant revenue in urban areas, but usually is not effective in rural areas. One reason advertising on buses is so attractive to advertisers is that buses are highly visible and provide a “traveling” advertisement. However, as discussed in the management chapter of this report, this valuable resource can also be used by the transit system to “brand” itself. Rio Vista Delta Breeze currently engages in advertising on the side panels of its vehicles, bringing in an estimated $1,200 annually, which is significant for a small transit system.

Other Sales: Greyhound, Other Providers, ATM and FastTrak

The City of Rio Vista is in a unique position in that it is able to sell fare media of connecting transportation providers including Greyhound and Clipper, as well as FastTrak passes and operate an automated teller machine. The commission Rio Vista Delta Breeze collects from these sales is significant (approximately $7,100 profit from Greyhound sales) and contributes to the overall farebox return ratio. Without these sales, Rio Vista Delta Breeze would not meet the minimum 10 percent farebox return ratio that is required under TDA. However, these sales are not without costs. Rio Vista Delta Breeze operates its dispatching out of Suisun City, and dispatchers simultaneously sell fare media. Through outreach efforts, transit patrons have

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 106 For Rio Vista Delta Breeze expressed frustration at not being able to reach dispatchers to schedule reservations or ask for a deviated pick up. The contract project manager notes that sales of Greyhound and other ticket media take up to four hours per day of staff time. It is possible ticket sales are interfering with dispatching duties. Furthermore, maintaining the office in Suisun City separate from the facility in Rio Vista Delta Breeze adds phone costs. However, it should be emphasized that the City of Rio Vista does not pay rent or building expenses associated with maintaining an office in the Suisun City Train Depot.

The general cost impact of selling Greyhound tickets in the Suisun City Train Depot is that staffing costs have been reduced by eliminating the need for a supervisor in the City of Rio Vista and phone costs have increased by having more phone lines in multiple locations. However, revenues for the transit system have increased and are a necessary part of the farebox revenue in order to maintain above a ten percent farebox return ratio. The City of Rio Vista should maintain the arrangement, but staff should be made aware of the need to address Rio Vista passengers’ needs in addition to the immediate needs of patrons at the train depot.

FUNDING STRATEGIES

Grant Procurement

Given the myriad types of grants and the restrictions on applying for or using them, it is helpful to develop a strategy for grant procurement. The City of Rio Vista should evaluate each funding opportunity as it becomes available to them, but should seek to rely primarily on TDA funds and FTA 5311, 5316 and 5317 funds. The focus should be on procuring grants which are available to support the ongoing operations of existing services, and not for one-time grants with the purpose of expanding services. This strategy will allow the City of Rio Vista to establish stable on-going transportation services with reliable funding sources, as well as to maintain a reserve for capital needs or for unexpected increases in operating costs. A specific funding strategy will be outlined for the service alternative selected in the Short Range Transit Plan Chapter of this document.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 107 This page left intentionally blank.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 108 For Rio Vista Delta Breeze Chapter 10 Short Range Transit Plan

INTRODUCTION

In light of the characteristics and transit needs of the plan area, as documented in previous sections of this report, the following Short Range Transit Plan has been developed for the City of Rio Vista. This Plan is intended to address the following factors:

• The requirements of the Americans with Disabilities Act.

• The stated desire of the City of Rio Vista to maintain a balanced budget wherein operating expenditures match operating revenues and a reserve of approximately $100,000 is maintained.

• The need to address service efficiency issues through schedule and route improvements, management, financial, and service modifications.

Most of the plan elements recommended below are presented in detail in previous chapters. The plan recommendations summarize the plan elements, and are incorporated into an overall financial and implementation plan.

CITY OF RIO VISTA TRANSIT SERVICE PLAN

Based on the results of the alternatives analysis, financial constraints, and the goals of the transit program, the “Package 2” described in Chapter 6 is recommended. This package includes a reduction of transit services and restructuring of existing services. The package is designed to address current service quality problems and create a sustainable transit program. The service options were discussed previously in Chapter 6, and are summarized again, below. The recommended service plan is shown in Figure 18.

Consistent Route 51 Dial-A-Ride Hours: Monday through Friday, 10:00 AM to 2:00 PM

Creating consistent Route 51 Dial-a-Ride hours will better serve the residents of the City of Rio Vista. The simplicity of consistent hours makes scheduling appointments and rides easier for people, and eliminates the need to memorize a varied schedule. Furthermore, it has been difficult on Tuesdays and Thursdays to accommodate passengers’ needs within the two-hour service time available. This change is expected to increase ridership by approximately ten percent. It is recommended this service be implemented in July 2012.

Maintain Evening Route 51 Dial-a-Ride

The evening Route 51 Dial-a-Ride is the most efficient service operated by Rio Vista Delta Breeze due to the nature of serving the youth population in groups. No changes are recommended for this service.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 109 This page left intentionally blank.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 110 For Rio Vista Delta Breeze TO VACAVILLE TO VACAVILLE FIGURE 18 Rio Vista Transit Service Plan 80 SCALE 0 1 2

FAIRFIELD IN MILES F5TRAVIS F4 KENTUCKY F6 F3 WEBSTER F1 LEGEND LOTZ WAY RYDE

ROUTE STOPS PENNSYLVANIA SUISUN CITY # DESCRIPTION BECK 12 F1 SUISUN CITY TRAIN DEPOT F2 CHADBOURNE RD. AT LOW COURT F2 F3 COURAGETHORNTON DRIVE AT DECK AVENUE F4 FAIRFIELD TRANSPORTATION CENTER (FTC) F5 JEFFERSON AND TEXAS STREETS RV1 FRONT5 AND MAIN RV2 ST. FRANCIS WAY AT GARDNER WAY RYER RV3 MADERE WAY AT FISHER ST. ISLAND RV4 TRILOGY VISTA CLUBHOUSE 113 FERRY WR WESTERN RAILWAY MUSEUM A1 ANTIOCH HILLCREST PARK AND RIDE 12 12 P1 BART 84 ROUTE 50 ROUTE 50 BY REQUEST ROUTE 52 160 ROUTE 52 BY REQUEST

ISLETON AST RIO VISTA JACKSON OXBOW DELTA MARINA 160 Rio Vista RV4 TO LODI 12 SUMMERSET

12

RV2

PITTSBURG RV2 84 4 MAIN ST 160 P1 ANTIOCH 12 BAILEY 4 OAKLEY MONTEZUMA 4 5 A1 SCALE FRONT 12 PACHECO 160 CONCORD 0 2,000’ RV1

RV IN FEET TO

TRANSPORTATION CONSULTANTS, INC. STOCKTON

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 111

This page left intentionally blank.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 112 For Rio Vista Delta Breeze

Route 50, Three Round Trips per Weekday

Route 50 to Fairfield is the core service of Rio Vista Delta Breeze, and generates approximately 38 percent of the overall system-wide ridership. However, at 1.7 passengers carried per hour of service, efficiency is extremely low. While it is the nature of rural transit systems which cover large geographic areas to experience low efficiency, one factor affecting Route 50 is the extremely poor on-time performance of the route.

Route 50 typically operates 10 to 30 minutes late, making service very unreliable. Part of the issue with on-time performance is the high number of deviations, without time built into the schedule to accommodate such deviations. To improve overall efficiency and on-time performance, the route has been restructured. The number of trips has been reduced to a one- way trip in the morning, and three subsequent round trips. Furthermore, Saturday ridership, which averages only 0.8 passengers per hour of service, shall be discontinued.

Route 50 will be revised to operate three round trips per weekday plus one one-way trip, as shown in the schedule in Table 32. This reduction in the number of weekday runs is necessary in reducing the overall hours provided annually by Rio Vista Delta Breeze, but the service is restructured to better meet the needs of passengers, and ridership is expected to be minimally affected. The changes to this route include:

• Instead of trips leaving Rio Vista at 5 AM (one way), 7 AM, 9 AM, 12:15 PM, 2:45 PM and 4:40 PM, there will be two morning trips at 5:00 AM (one way) and 8:30 AM and a midday trip at 12:00 PM.

• Return trips will leave Fairfield at 9:50 AM, 1:20 PM and 5:50 PM instead of 8:00 AM, 10:40 AM, 1:20 PM and 5:45 PM.

• Saturday service will be eliminated.

• In Rio Vista, stops will now include St. Francis Way at Gardiner Way and Madere Way at Fisher St (in Homecoming).

• Deviations will still be available for ADA eligible passengers within 3/4 of a mile of the route.

• Isleton will be served by advanced reservation.

• Regular stops in Suisun City and Fairfield will include will include Suisun City Train Depot, Chadbourne Road at Low Court; Courage Drive at Beck Avenue, the Fairfield Transportation Center (FTC), Gateway Blvd at Sears Auto (Solano Mall), and Jefferson and Texas Streets (Solano County Government Center). Service in Fairfield will be a one way loop to serve all major destinations.

• The route will no longer serve the Fairfield Senior Center and Library, Community Center except by deviation. These will be the only deviations permitted. To access other locations, passengers will need to transfer to local FAST bus services through connections at the FTC or Solano Mall.

• The new Walmart in Suisun City will be added to the route when it opens.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 113 The list of stops should be periodically reviewed to determine if changes are appropriate, such as when medical facilities or stores move to new locations, there is a lack of deviation requests for a stop, or if there is an increase in requests to stops not on this list.

TABLE 32: Recommended Route 50 Schedule

Stop Time 1 Stop Time 1

Early Morning Midday RV1 Front and Main 5:00 AM I1 2nd St/Delta Ave, Isleton On Request RV2 St. Francis Way @ Gardiner Way 5:10 AM RV1 Front and Main 12:00 PM RV3 Madere Way @ Fisher St (Homecoming) 5:20 AM RV2 St. Francis Way @ Gardiner Way On Request RV4 Trilogy Vista Clubhouse 5:28 AM RV3 Madere Way @ Fisher St (Homecoming) On Request F1 Suisun City Train Depot 6:00 AM RV4 Trilogy Vista Clubhouse 12:28 PM F2 Chadbourne Road @ Low Court by request WR Western Railway Museum On Request F3 Courage Drive @ Beck Ave. by request F1 Suisun City Train Depot 1:00 PM F4 Fairfield Transportation Center (FTC) 6:10 AM F2 Chadbourne Road @ Low Court 1:10 PM Out of Service F3 Courage Drive @ Beck Ave. 1:15 PM F4 Fairfield Transportation Center (FTC) 1:20 PM F5 Gateway Blvd @ Sears Auto (Solano Mall) 2 1:42 PM F6 Jefferson & Texas Streets 1:52 PM F1 Suisun City Train Depot 1:56 PM WR Western Railway Museum On Request RV4 Trilogy Vista Clubhouse 2:26 PM RV5 Simmer Way @ Fisher St. On Request RV2 St. Francis Way @ Gardiner Way On Request RV1 Front and Main 2:35 PM Stop Time 1 I1 2nd St/Delta Ave, Isleton On Request

Mid-Morning Evening I1 2nd St/Delta Ave, Isleton On Request I1 2nd St/Delta Ave, Isleton 4:20 PM RV1 Front and Main 8:00 AM RV1 Front and Main 4:35 PM RV2 St. Francis Way @ Gardiner Way 8:10 AM RV2 St. Francis Way @ Gardiner Way On Request RV3 Madere Way @ Fisher St (Homecoming) 8:20 AM RV3 Madere Way @ Fisher St (Homecoming) On Request RV4 Trilogy Vista Clubhouse 8:28 AM RV4 Trilogy Vista Clubhouse 4:45 PM WR Western Railway Museum On Request WR Western Railway Museum On Request F1 Suisun City Train Depot 9:00 AM F1 Suisun City Train Depot 5:15 PM F2 Chadbourne Road @ Low Court 9:10 AM F2 Chadbourne Road @ Low Court On Request F3 Courage Drive @ Beck Ave. 9:15 AM F3 Courage Drive @ Beck Ave. On Request F4 Fairfield Transportation Center (FTC) 9:20 AM F4 Fairfield Transportation Center (FTC) 3 5:45 PM F5 Gateway Blvd @ Sears Auto (Solano Mall 9:42 AM F5 Gateway Blvd @ Sears Auto (Solano Mall) 5:57 PM F6 Jefferson & Texas Streets 9:52 AM F6 Jefferson & Texas Streets 6:04 PM F1 Suisun City Train Depot 9:56 AM F1 Suisun City Train Depot 6:08 PM WR Western Railway Museum On Request WR Western Railway Museum On Request RV4 Trilogy Vista Clubhouse 10:26 AM RV4 Trilogy Vista Clubhouse 6:38 PM RV5 Simmer Way @ Fisher St. On Request RV5 Simmer Way @ Fisher St. 6:48 PM RV2 St. Francis Way @ Gardiner Way On Request RV2 St. Francis Way @ Gardiner Way 6:52 PM RV1 Front and Main 10:35 AM RV1 Front and Main 6:55 PM I1 2nd St/Delta Ave, Isleton (by reservation) 10:50 AM I1 2nd St/Delta Ave, Isleton (by reservation) On Request

Westbound Eastbound

Note 1: Times are for departures Note 2: Ten minute lay-over scheduled at Solano Mall; 9:32-9:42 AM and 1:32-1:42 PM Note 3: A ten minute lay-over is scheduled at the Fairfield Transportation Center from 5:35-5:45 PM. Source: LSC Transportation and City of Rio Vista

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 114 For Rio Vista Delta Breeze The major benefit of these changes is the improvement in on-time performance. Time is built into the schedule to allow deviations, while providing a fixed portion of the route ( Trilogy Vista Clubhouse to Amtrak in Suisun City to the Fairfield Transportation Center) that will be served on a consistent timed schedule. Passengers who wish to avoid lengthy deviations can plan their trips by boarding or alighting at these key locations. Though the service hours will be reduced by roughly half, the ridership is expected to decrease by less than ten percent.

Route 52 Commuter Service

As with Route 50, ridership on Route 52 is inefficient and averages only 1.3 passenger trips per service hour (lower on Saturdays, higher on commuter trips). However, this route provides an important connection to BART and regional transit services to the Bay Area, and ridership is steadily growing. To improve overall efficiency of the route and to meet the required reductions in service, midday Tuesday and Saturday trips will be eliminated, but weekday commuter service will be maintained. However, the morning run will return out-of-service and the evening run will go to Antioch out of service to reduce costs. An exception will be made Monday mornings and Friday evenings so the City of Rio Vista residents can use the service to make trips to the East Bay Area for the weekend. This option reduces Route 52 hours by more than half, while reducing Route 52 ridership by approximately 20 percent.

Some time in 2015, the eBART project will extend BART service to the Hillcrest Station in Antioch, ten miles closer to Rio Vista. Therefore, Route 52 could be reduced by approximately one third, reducing overall costs and providing a more attractive connection for Rio Vista residents.

Medical/Shopping Shuttle Once Per Week

During public outreach conducted for this plan, passengers expressed a desire to return a type of service offered by the previous Rio Vista Transit wherein passengers were brought to Fairfield (or Antioch, Lodi or Vacaville) and the vehicle was available locally to shuttle people to multiple appointments. To accommodate the needs of passengers, particularly those with mobility limitations, a weekly shuttle is planned.

The bus would pick up passengers on request in the City of Rio Vista before departing for destination city. The shuttle would stop at requested locations in destination city, with medical appointments receiving priority and shoppers accommodated as time and space allowed. Ride requests would be scheduled on a first-come, first-served basis, and confirmed with a call back by 4:00 PM the day before the scheduled ride. Reservations would be made three days in advance and could be scheduled up to fourteen days in advance. Subscription trips (standing orders) would be allowed for up to 25 percent of the reserved trips.

The Fairfield arrival time would depend on the number of appointments scheduled for that day. The driver and vehicle would also be available to move passengers between destinations (such as between a hospital, specialist, or pharmacy) while in the destination city. Passenger medical appointment times would need to be between 10:00 AM and 12:00 PM. The recommended fare would be a flat rate of $3 per boarding. This alternative would provide a premium service by bringing each individual to appointments and essentially being “on call” for the passengers. As such, the fares should reflect this and so monthly passes would not be honored on this service. If a typical service day falls on a holiday, service would be shifted to the prior or subsequent day.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 115 Maintain Subsidized Taxi Program

The subsidized taxi program has just recently been reinstated with a new provider and new policies. In particular, the policy regarding distance of travel has been altered to eliminate the program being used to subsidize expensive long-distance trips to the Sacramento International Airport. This will allow a more utilitarian use of the program. As long as a willing and successful taxi provider can be found to participate in the program, it should be continued.

Intercity Taxi Program

In addition to the local subsidized taxi program, the City of Rio Vista should continue to participate in the Intercity Taxi program administered by the Solano County. Solano County and its cities have a Joint Powers Agreement (JPA) with taxi operators to provider ADA-eligible passengers with deeply discounted transit fares throughout the County (passengers pay 15 percent of the fare, and Solano Transportation Authority pays 85 percent of the fare).

Volunteer Driver Program

As described in Chapter 6, volunteer driver programs can be a successful supplement to a rural transit system. The City of Rio Vista should work with Faith in Action, a local non-profit group, to determine if the organization would be interested in overseeing a volunteer program.

Napa Vine Service on State Route 12

As mentioned in Chapter 1, a study was conducted in 2005 on behalf of the Solano Transportation Authority (STA) and Napa County Transportation Planning Agency (NCTPA) which evaluated State Route 12 service from Napa to Rio Vista. The study proposed a phased project where phase 1 would implement service from Napa to Fairfield, phase 2 would extend the route from Fairfield to Rio Vista, and phase 3 would add off-peak runs. To date, Napa VINE service goes to Vallejo, but no further, and none of these services have been implemented. However, as this Short Range Transit Plan is being completed, it has come to light that NCTPA has recently submitted a grant application for assistance in extending service to Fairfield, with plans to extend the service to Fairfield in July of 2013. The eventual extension of service to Rio Vista would potentially replace the current Route 50, with the City of Rio Vista providing TDA funds to support the new intercity service. In the eventuality that this may occur, it will be necessary for the City of Rio Vista to work with NCTPA and STA in planning the changes, most likely through an updated Short Range Transit Plan.

CAPITAL PLAN

The City of Rio Vista Capital Transit Plan outlines needed equipment to maintain a safe and reliable vehicle fleet, as well as recommendations for security and communication equipment and passenger amenities. The Rio Vista Delta Breeze vehicle replacement program will maintain vehicle reliability, as well as meet vehicle fleet requirements enacted by the California Air Resources Board. Additionally, Rio Vista Delta Breeze will be adding passenger amenities to continually improve bus stop locations and information kiosks. The year-by-year capital plan is shown in Table 33.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 116 For Rio Vista Delta Breeze 7 10-year $8,240,100 3333 -- 1111 -- 4444 -- 4 3 1 Fiscal Year $1,500,000 ------$1,500,000 1 1 -- 1 1 -- 1 1 1 -- 5 4 4 4 4 3 3 3 3 3 2 1 1 1 1 ------$550,000 ------$250,000 ------$1,500,000 ------$550,000 $1,500,000 $250,000 ------$45,000 $25,000 $8,000 $5,000 ------$175,000 ------$5,000 ------$45,000 -- $25,000 $175,000 -- $10,000 $8,000 40% 25% 25% 25% 25% 25% 25% 25% 25% 25% -- 12-13 13-14 14-15 15-16 16-17 17-18 18-19 19-20 20-21 21-22 Total $1,500 ------$1,500 $82,400 $84,900 -- $90,100 $60,300 -- $95,600 $98,500 $101,500 -- $613,300 $10,000 $5,000 $1,500 $1,500 $1,500$10,300 $1,500$25,000 -- $1,500 $1,500 -- $1,500 -- $1,500 -- -- $27,000 -- -- $3,500,000 ------$3,525,000 $10,300 $129,200 $1,602,900 $621,500 $91,600 $3,811,800 $1,676,500 $97,100 $105,000 $103,000 $1,500 2 2 1 2 Total Capital Costs Park and Ride Lot - Church/SR 12 Water Vessel CNG Fueling Station (not currently funded) Spare Vehicles Spare Ratio Vehicle Cost (Rehab/Purchase) Rounded to Nearest $100 Route buses (# of vehicles needed) Bus Stop Amenities (Shelters, Info Posts) Fence/Overhang for GEM Vehicle Land/Dock Transit Plaza at Waterfront AVL for Buses Security Cameras Electronic Fareboxes (Computer/Software) Maintenance Tools Clipper Implementation Active Fleet Size Peak Hour Fleet Size TABLE 33: Rio Vista Delta Breeze Capital Plan Facility Needs Fleet Useage Project Description Note 1: Vehicle costs provided by MTC. 2012-13 costs: cutaways = $82,400, minivans $53,600. Assumes 3 percent annual inflation. Note 2: Cost estimates provided by Rio Vista Delta Breeze Transit and Airport Coordinator Note 3: Assumes an inflation rate of 3.0 percent annually (average 2011 rate). Source: LSC Transportation Consultants, Inc. Passenger & Vehicle Amenities Other (Long Term) Capital Needs Replacement Vehicles

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 117 Vehicle Fleet Improvements

Table 33 shows the current number of vehicles in the active fleet, as well as the number of spares. Over the course of the next ten years, Rio Vista Delta Breeze will need to replace all 5 vehicles, with a second round of replacements starting in 2018. Because of reduced services, the fifth vehicle can be retired rather than replaced. Replaced vehicles will remain in the fleet as back-up vehicles until it is necessary to retire them in order to meet the California Air Resources Board (CARB) vehicle fleet rules. This will help maintain a favorable spare ratio. The vehicles are estimated to cost $82,400 currently based on the MTC bus price list. Using a three percent annual inflation rate, the cost of vehicle replacement is shown over the next ten years in Table 33. As indicated, a spare ratio of 25 percent will be maintained which meets the recommended standard of a minimum 20 percent spare ratio.

Fuel Choices

Currently, The City of Rio Vista has a combination of diesel and gasoline vehicles, with newer vehicles being gasoline. Gas powered vehicles are exempt from CARB rules, eliminating concerns over particulate matter (PM) emissions. However, the life of a gas powered vehicle is less than that of a diesel powered vehicle. Gasoline engines typically start needing significant maintenance after about 150,000 miles whereas a diesel vehicle may last for 250,000 miles before excessive maintenance is required. Gas powered vehicles are sufficient for the City of Rio Vista services, which typically have low annual vehicle mileage.

A report entitled The Transit Bus Life Cycle Cost and Year 2007 Emission Estimation concluded that Ultra-Low Sulfur Diesel (ULSD) or “clean diesel” buses are the most economical technology, followed by buses fueled by B20 biodiesel. Fuel economy rated best among hybrid buses but overall costs were offset by battery replacement costs. As for greenhouse gas emissions, the hybrid buses also outperformed the other alternative fuels followed by B20 diesel, ULSD, and then CNG. There is currently no CNG station in Rio Vista, and building one is a costly undertaking. In the short-term, continuing to purchase gasoline vehicles seems the most appropriate for Rio Vista Delta Breeze. However, The City should remain open to the ideas of alternative fuels as technology progresses and alternative fuel infrastructure is built.

Improvements to Passenger Amenities

Rio Vista Delta Breeze has a limited number of stops with shelters, benches, signs and information kiosks. The City of Rio Vista wishes to improve the passenger amenities, particularly by updating information kiosks at each major stop. This effort will initially cost approximately $10,000, as shown in Table 33. Ongoing maintenance and regular upgrades of amenities is expected to cost $5,000 in 2013-14, and $1,500 each year thereafter, as shown in Table 33. The total ten year cost is estimated at $27,000, including an estimated 3 percent rate of annual inflation.

Information and Security Improvements

For both security purposes and to enhance reporting and operations, it is recommended that Rio Vista Delta Breeze purchase Automatic Vehicle Location (AVL) equipment. As shown in Tables 33, this capital equipment is programmed for FYs 2012-13. Rio Vista Delta Breeze staff is currently researching the most appropriate devices for the geography of the area and the size of their operations. The cost for this equipment is estimated at $45,000 based on preliminary research.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 118 For Rio Vista Delta Breeze Further, video surveillance technology on buses can be valuable in litigious situations and risk management. The visibility provided by onboard cameras gives the actionable intelligence required to ensure proper operation of the vehicles and confirmation that policies and procedures are being followed. It is recommended that Rio Vista Delta Breeze purchases and installs video surveillance equipment for all of its route buses. It is estimated this will cost approximately $24,000, as shown in Table 33.

Electronic Fare Management System

A transit system’s fare management system encompasses the receptacle for depositing passenger fares and fare media. Currently Rio Vista Delta Breeze uses standard manual vault style fareboxes with self-locking on drop lids and paper fare media. Advanced fare systems are currently available that can make change, accept credit/debit cards, track passenger boarding activity by route, run and stop, speed the passenger boarding process, and greatly reduce the time and cost associated with collection of fares, tracking of fare data, and accounting. The capital plan includes installation of electronic fareboxes in 2017-18 at an estimated cost of $175,000, as shown in Table 33.

Facility Improvement

The City of Rio Vista has an electric vehicle, a Global Electric Motorcar “GEM” which uses a charging station. This open-air vehicle is not easily secured and to do so would require building a fenced area. Further, an overhang is appropriate to protect the vehicle from the elements. A fenced area with an overhang is estimated to cost approximately $8,000 as shown in Table 33. This would be constructed at the Rio Vista City Hall next to the electric charging station. Additionally, the Rio Vista Delta Breeze will need updated and replacement office equipment and maintenance tools, also included in Table 33.

CNG Fueling Station

The City of Rio Vista is evaluating the implementation of using CNG vehicles, which would include the construction of a new public CNG station at the Northwest Wastewater Treatment Plant. The STA is conducting an alternative fuels study which will evaluate the needs regarding alternative fuels for each city and Solano County. Based on this study, the City will determine how it plans to construct a public CNG station. The proposed budget amount includes the full cost of a public CNG station.

Other Capital Items

In addition to the capital equipment listed above, the City of Rio Vista is planning to develop its waterfront area per its Planned Development Area (PDA) Plan. The development would include a transit component. As such, LTF funds are likely to be needed to provide matching funds. In 2012-13, $25,000 is set aside for this purpose. Additional funds will be needed for the waterfront development, park and ride developments and the water vessel for the water taxi. While further study is needed to specifically determine these costs, estimates are included in Table 33.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 119 MANAGEMENT AND ADMINISTRATIVE PLAN

Management Plan

As discussed in a previous chapter, consolidation of the Rio Vista Delta Breeze with SolTrans or another city’s transit program holds little potential for significant cost savings over the current institutional arrangement, but a substantial potential for loss of local control over the program. It is not recommended at this time that the City of Rio Vista consolidate with another entity. Nonetheless, opportunities for coordination should always be explored when possible.

Marketing Program

Like many transit programs, Rio Vista Delta Breeze has a limited marketing program. Typically, it is recommended that approximately 3 percent of an operating budget is devoted to marketing, but in reality, few transit systems feel they can afford this amount (Rio Vista Delta Breeze is devoting just over 1 percent to advertising and brochures). Nonetheless, most managers realize the value of marketing, and never is marketing more critical than when large service changes are occurring.

Chapter 8 outlined specific tools which Rio Vista Delta Breeze can use to conduct marketing, including low-cost options such as news releases and community-based marketing. These tools should be heavily relied upon in conjunction with the service changes. In particular, additional outreach should be conducted in the Trilogy community. Trilogy community leaders should be led to understand that local transit services are a major asset to their community, not simply a resource for a limited few.

The most important marketing tool in any transit system, however, is an effective service that generates positive word-of-mouth reports. When passengers are able to relay to others that a bus service is on time, easy to use, and gets them where they want to go, potential riders are likely to respond by trying the service. Rio Vista Delta Breeze has not been successful on this account, but changes in the schedule to address on-time performance should significantly improve the transit system’s reputation.

Some specific marketing recommendations include the following:

• Use press releases to generate excitement about the pending changes in services • Conduct outreach efforts by speaking to Trilogy Master Homeowners Association (there are numerous—find out which are most receptive); seniors at the senior center; clients of Project Action, and etcetera. • Initiate a marketing campaign linked to passenger facilities improvements—“brag” about new shelters, updated kiosks • Keep marketing materials (riders guides, websites, information kiosks) up to date at all times • Monitor the transit system to identify strengths and weaknesses • Conduct onboard ridership surveys every other year

REVISE AND UPDATE TRANSIT GOALS AND OBJECTIVES

Maintaining current and achievable goals and objectives is key to operating an effective transit program. It is recommend that The City update and revise the goals and objectives which were detailed in Chapter 4. In particular, it is important to review data including on-time performance

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 120 For Rio Vista Delta Breeze and ridership by route to determine which services are being operated successfully, and which need improving.

FINANCIAL PLAN

Modifications to Fares

Rio Vista Delta Breeze only meets its minimum farebox return ratio because it supplements true fare revenue with sales revenue generated from the sale of Greyhound tickets and other transit program sales. Additionally, fares have not been increased since 2010, and then only for the General Public. Nonetheless, given that transit hours are being substantially reduced, it is inappropriate at this time to consider an increase in base fares. However, with the increase in fuel prices and the deep discounts offered through monthly passes, the fare structure should be reviewed within the next few years of operations. In particular, the discounted intercity pass, which is regularly $90.00, is only $20.00 for seniors and persons with disabilities, providing over a 75 percent discount. It is recommended the City of Rio Vista consider increasing the reduced fare to $40.00 monthly within the next year. Given that general public fares were raised by 17 percent in 2010 and much of the fare revenue is collected through sales, fare revenues through sales generally match the rate of inflation and no additional fare increases are recommended for the SRTP plan period.

Fund Transit Operations and Capital Programs through Existing Local, State, and Federal Programs

It is recommended that the City of Rio Vista’s existing funding programs be relied upon over the coming five years to fund ongoing operating costs and capital improvements. However, new sources of funding will be needed for the larger capital projects related to improving the waterfront area in downtown Rio Vista. A year-by-year financial plan is presented in Tables 34 through 36. Specifically, the following methodology was followed in developing this plan:

• First, forecasts of annual operating hours, miles and costs were developed, as presented in Table 34. These costs were determined through the evaluation of alternatives in Chapter 6. A three percent annual inflation rate is assumed for each year, and service levels are estimated to be maintained throughout the plan period.

• Next, ridership for each service was estimated, as indicated in Table 35. Ridership was also analyzed in the alternatives analysis in Chapter 6. The 26 percent reduction in service hours is estimated to reduce the ridership by 8 percent in the first year, but ridership will recover between the third and fourth years, given a conservative growth estimate of 3 percent annually.

• Based on the ridership forecasts, the passenger fare revenues also presented in Table 35 were next identified. Revenues were estimated using historical average fares collected. While the discounted fare increase is recommended, it was not included in these calculations. In total, under the plan, farebox revenues are expected to increase from a 2012-2013 base case figure of $29,900 to a 2018-2019 total of $39,700, corresponding to an increase of 21 percent.

The next element necessary in the development of the funding plan is to match the plan operating costs (from Table 34) and capital costs (from Table 33) with revenues, as shown in Table 36. Throughout the planning period, just under 40 percent of operating revenues will come from LTF funds; 23 percent from Greyhound Revenue (though approximately 85 percent

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 121

10-Year Fiscal Year 630 630 630 630 630 630 630 630 630 630 6,300 230 230 230 230 230 230 230 230 230 230 2,300 200 200 200 200 200 200 200 200 200 200 2,000 2,040 2,040 2,0403,010 2,040 3,010 2,040 2,040 3,010 3,010 2,040 3,010 2,040 3,010 2,040 3,010 2,040 3,010 20,400 3,010 3,010 30,100 1,010 1,010 1,010 1,010 1,010 1,010 1,010 1,010 1,010 1,010 10,100 64,71024,190 64,710 24,190 64,710 24,190 64,710 24,190 64,710 24,190 64,710 24,190 64,710 24,190 64,710 24,190 64,710 24,190 64,710 24,190 647,100 241,900 13,500 13,500 13,500 13,500 13,500 13,500 13,500 13,500 13,500 13,500 135,000 $70,800 $72,900 $75,100 $77,400 $79,700 $82,100 $84,600 $87,100 $89,700 $92,400 $811,800 $22,200 $22,900 $23,600 $24,300 $25,000 $25,800 $26,600 $27,400 $28,200 $29,000 $255,000 12-13 13-14 14-15 15-16 16-17 17-18 18-19 19-20 20-21 21-22 Total $220,800 $227,400 $234,200 $241,200 $248,400 $255,900 $263,600 $271,500 $279,600 $288,000 $2,530,600 $432,100 $445,000 $458,300 $472,000 $486,100 $500,800 $515,900 $531,300 $547,100 $563,500 $4,952,100 Total 109,570 109,570 109,570 109,570 109,570 109,570 109,570 109,570 109,570 109,570 1,095,700 Total 4,110 4,110 4,110 4,110 4,110 4,110 4,110 4,110 4,110 4,110 41,100 Route 52 AM/PM Commute M-F Medical Shopping Shuttle Once a WeekOperating Cost Dial-A-Ride M-F, 10:00 AM-2:00 PM 4,160Evening Dial-A-Ride 4,160 $98,000 4,160 $100,900 $103,900 $107,000 4,160 $110,200 $113,500 $116,900 4,160 $120,400 $124,000 4,160 $127,700 $1,122,500 4,160 4,160 4,160 4,160 41,600 Miles of Service Dial-A-Ride M-F, 10:00 AM-2:00 PM Evening Dial-A-Ride Route 50 four times daily M-F Route 50 four times daily M-F Route 52 AM/PM Commute M-F Medical Shopping Shuttle Once a WeekTotal Annual Service Cost $20,300 $20,900 $21,500 $22,100 $22,800 $23,500 $24,200 $24,900 $25,600 $26,400 $232,200 Service Options Hours of Service Dial-A-Ride M-F, 10:00 AM-2:00 PM Evening Dial-A-Ride Route 50 four times daily M-F Route 52 AM/PM Commute M-F Includes Variable and Fixed Costs Rounded to Nearest $100 Medical Shopping Shuttle Once a Week TABLE 34: Rio Vista Delta Breeze Transit Plan -- Hours, Miles and Operating Cost by Year Note 1: Assumes a FY 12-13 cost of $26.50 per revenue-hour plus $0.61 vehicle-mile, fixed costs, and an inflation rate of 3.0 percent annually (average 2011 rate). Note 2: Assumes a reduction of service in 2012-13 from 5,450 annual vehicle hours to 4,100 miles order match sustainable funding per discussion in Chapter 6. Source: LSC Transportation Consultants, Inc.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 122 For Rio Vista Delta Breeze 10-Year Fiscal Year 270 280 290 300 310 320 330 340 350 360 2,100 $810 $370 $390 $400 $410 $430 $440 $450 $470 $480 $3,250 1,480 1,520 1,570 1,620 1,670 1,720 1,770 1,820 1,870 1,930 11,350 3,590 3,7004,660 3,810 4,800 3,920 4,940 4,040 5,090 5,240 4,160 5,400 4,280 5,560 4,410 5,730 4,540 5,900 4,680 6,080 27,500 35,690 2,550 2,630 2,710 2,790 2,870 2,960 3,050 3,140 3,230 3,330 19,560 $4,570 $2,030 $2,100 $2,170 $2,230 $2,300 $2,370 $2,430 $2,500 $2,580 $17,770 12,550 12,930 13,320 13,720 14,130 14,560 14,990 15,440 15,890 16,380 96,200 $4,800 $4,950 $5,100 $5,240 $5,400 $5,560 $5,730 $5,900 $6,070 $6,260 $36,780 $4,470 $3,520 $3,630 $3,730 $3,840 $3,960 $4,080 $4,200 $4,320 $4,450 $27,230 12-13 13-14 14-15 15-16 16-17 17-18 18-19 19-20 20-21 21-22 Total $15,210 $6,420 $6,610$29,860 $6,810 $17,290 $7,010 $17,830 $18,350 $7,220 $18,890 $7,440 $19,470 $20,060 $7,670 $20,650 $7,890 $21,250 $8,130 $21,900 $141,750 $56,720 Medical Shopping Shuttle Once/Week Total Annual Estimated Farebox Revenue Service Options Evening Dial-A-Ride Route 50 four times daily M-F Route 52 AM/PM Commute M-F Route 52 AM/PM Commute M-F Rounded to Nearest 10 Estimated Ridership Dial-A-Ride M-F, 9:30 AM-1:30 PM Medical Shopping Shuttle Once a Week Total Annual Estimated Ridership Estimated Farebox Revenue Dial-A-Ride M-F, 10:00 AM-2:00 PM Route 50 three times daily M-F Evening Dial-A-Ride TABLE 35: Rio Vista Delta Breeze Transit Plan -- Ridership and Farebox Note 1: Ridership estimates from alternatives analysis, with 3.0 percent growth per year. Service reduction in 2012-13, maintained throughout plan period. Note 2: Ridership based on year service implemented. Also assumes two years to reach full potential ridership. Note 3: Farebox based on current average passenger fares for existing services, and planned new service. Source: LSC Transportation Consultants, Inc.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 123 ------$87,000 $50,000 $39,500 $227,300 $854,700 $736,200 10-Year $1,766,800 $1,144,200 -- $275,000 -- $5,800,000 -- $358,100 ------$84,600 $91,600 $81,200 -- $175,000 Fiscal Year -- $70,000 -- -- $550,000 -- $3,750,000 $1,500,000 -- $0 $400 $700 $1,000 $1,200 $1,300 $1,300 $1,200 $1,100 $900 -$700 -$720 -$740 -$760 -$780 -$800 -$820 -$840 -$860 -$880 $8,700 $8,700 $8,700 $8,700 $8,700 $8,700 $8,700 $8,700 $8,700 $8,700 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 -$7,910 -$8,130 -$8,350 -$8,580 -$8,820 -$9,060 -$9,310 -$9,570 -$9,830 -$10,100 $33,280$30,000 $23,300 $1,500 $11,800 $13,600 $1,500 $12,500 $13,400 $21,800 $1,500 $97,480 $78,000 $79,600 $81,200 $82,800 $84,500 $86,200 $87,900 $89,700 $91,500 $93,300 $65,920 $79,600 -- $79,800 $48,200 $20,000 $20,600 $21,200 $21,800 $22,400 $23,000 $23,600 $24,200 $24,900 $25,600 $90,000 $90,000 $90,000 $90,000 $90,000 $90,000 $90,000 $90,000 $90,000 $90,000 12-13 13-14 14-15 15-16 16-17 17-18 18-19 19-20 20-21 21-22 Total -$33,280 -$23,300 -$1,500 -$11,800 -$13,600 -$1,500 -$12,500 -$13,400 -$21,800 -$1,500 $129,200 $102,900 $621,500 $91,600 $3,811,800 $1,676,500 $97,100 $105,000 $103,000 $1,500 $6,530,600 $151,000 $156,400 $161,900 $167,600 $173,400 $179,200 $185,200 $191,200 $197,300 $203,600 $100,900 $103,700 $106,600 $109,500 $112,500 $115,600 $118,800 $122,100 $125,500 $129,000 $428,100 $296,210 $264,460 $254,570 $234,430 $212,430 $202,370 $181,040 $158,430 $127,040 $386,210 $264,460 $254,570 $234,430 $212,430 $202,370 $181,040 $158,430 $127,040 $115,460 $296,210 $264,460 $254,570 $234,430 $212,430 $202,370 $181,040 $158,430 $127,040 $115,460 $432,100 $444,400 $456,900 $469,700 $482,800 $496,100 $509,700 $523,600 $537,900 $552,500 $4,905,700 $432,100 $444,000 $456,200 $468,700 $481,600 $494,800 $508,400 $522,400 $536,800 $551,600 $4,896,600 $129,200 $102,900 $621,500 $91,600 $3,811,800 $1,676,500 $97,100 $105,000 $103,000 $1,500 $6,530,600 1 3 2 STA Isleton STA RDUSD Contract Revenues Greyhound Revenue FTA Section 5311* Fare Revenue (includes RDUSD fares)Advertising, Clipper, RTC, NewspaperTotal Operating Revenue $65,000Balance $0 $3,500 $66,800 $68,600Capital Costs (Table 33) $400 $3,600 $70,500 $3,700 $72,400 $700 $3,800 $1,000 $74,400 $3,900 $76,400 $1,200 $78,500 $4,000 $1,300 $80,700 $4,100 $1,300 $82,900 $4,200 $1,200 $4,300 $1,100 $4,400 $900 $9,100 STA Capital Revenues LTF Total Operating Costs (from Table 34) Description/Sources All Figures Rounded to Nearest $100 LTF (Maximum Obligation) Operating Revenues Discretionary Grants FTA Grants Operating Balance Capital Funds STA Planning Funds Intercity Taxi Funds Beginning TDA Fund Balance Total Capital Revenue Ending Fund Balance TDA Reserve Fund Carryover Balance TABLE 36: Rio Vista Delta Breeze Financial Plan CAPITAL PLAN OPERATING PLAN TRANSIT FUND BALANCE Note 1: Rate of inflation is assumed at 2.75% Note 2: Per information provided by the City of Rio Vista Transit and Airport Coordinator MTC. Note 3: Does not include CNG Fueling Station, pending evaluation by the STA and determination of funding sources. Source: LSC Transportation Consultants, Inc.

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 124 For Rio Vista Delta Breeze of this repaid to Greyhound expenses); 15 percent from fares; 14 percent from FTA; 5 percent in contract revenue; 3 percent from State Transit Assistance funds; and 1 percent from advertising. It is forecast that adequate revenue can be provided using these sources.

The capital costs will require use of the Capital Reserves which have been accumulating over the past few years in anticipation of large capital needs, as well as FTA funds, as outlined in Table 36. Furthermore, discretionary sources of funding will be needed for projects related to the Planned Development Area (PDA) projects. The capital plan follows the recommended replacement schedule based on the vehicles’ useful life spans. Additionally, numerous capital items are necessary to improve security, reporting, and monitoring, and passenger comfort and safety. In total, roughly $6.5 million is needed for the capital program over the next ten years (over $5.8 million of which is needed for the PDA).

The funding plan uses LTF funds to meet the requirement for local match. For FTA 5310 and 5311, the TDA match will be 11.47 percent, while for FTA 5316 and 5317, a 20 percent local match is required. While there is no certainty for funding, this plan relies primarily on existing funding sources, though New Freedom funding will be sought for implementing the weekly medical/shopping shuttle. It is possible other grant funding opportunities will become available, but Rio Vista Delta Breeze should use caution in applying for one-time operating grants and should aim for sustainable funding sources. The plan elements will slightly increase ridership while reducing current operating costs by 12 percent. As a result, the Rio Vista Delta Breeze transit program will become more cost-effective, adjusting for the effects of inflation. Finally, under this plan the capital elements of the transit program, including the fleet, bus stops, and security equipment, will continue to be improved.

IMPLEMENTATION PLAN

This schedule provides a timeline of the actions necessary to successfully implement the financially constrained improvements identified in this plan.

Upcoming Fiscal Year (2012-2013)

• Procure one replacement bus. • Improve bus stop amenities including a shelter at Front and Main and update kiosks • Purchase maintenance tools • Implement service changes: – Consistent Dial-a-Ride hours – Restructured Route 50 – Reduced Route 52 – Weekly Medical/Shopping Shuttle • Consider Increasing Intercity Monthly Discounted Pass from $20 to $40 • Coordinate with Solano Transportation Authority, ABAG, and the MTC on PDA Waterfront Project • Adopt revised Goals and Objectives for Rio Vista Delta Breeze operations • Monitor system performance to ensure system goals are being achieved • Monitor the success of the Medical/Shopping Shuttle. After six months, if fewer than three passengers weekly request the service, it should be discontinued • Conduct marketing campaigns in association with route changes and new Medical/Shopping Shuttle • Develop new Riders Guides for service changes

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 125 • Coordinate with Napa County Transportation Authority and Solano Transportation Authority to plan service changes based on new Napa Vine service to Fairfield, and potentially to Rio Vista in place of Route 50

Fiscal Year 2013-2014

• Procure one replacement bus • Continue to update information kiosks at bus stops • Procure fencing/overhang for GEM vehicle • Investigate AVL options; solicit bids; complete installation next fiscal year • Replace outdated office equipment • Review stops designated for deviation in Fairfield and Suisun City; revise list if necessary • Monitor system performance to ensure system goals are being achieved • Conduct onboard ridership surveys • Construct CNG Station at Northwest Waste Water Treatment Plant, pending STA Alternative Fuel evaluation and identification of funding sources.

Fiscal Year 2014-2015

• Continue to update passenger amenities • Install AVL • Procure Security Cameras for buses • Build transit and bike-friendly Downtown Park-and-Ride lot • Identify top priorities for Passenger Improvements for next fiscal year • Plan Route 52 changes pending opening of new Hillcrest eBART Station • Plan Route 50 changes pending new Napa VINE services to Fairfield and/or Rio Vista • Review stops designated for deviation in Fairfield and Suisun City; revise list if necessary • Review Goals and Objectives: update to reflect performance • Monitor system performance to ensure system goals are being achieved

Fiscal Year 2015-2016

• Update Short Range Transit Plan • Procure one replacement bus. • Install Passenger Improvements • Plan Waterfront Transit Plaza per PDA • Modify Route 52 to serve one newly opened Hillcrest eBART Station and eliminate service to Pittsburg/ Bay Point BART Station • Review stops designated for deviation in Fairfield and Suisun City; revise list if necessary • Monitor system performance to ensure system goals are being achieved • Conduct onboard ridership surveys

Fiscal Year 2016-2017

• Procure one replacement minivan • Continue to update passenger amenities • Procure water vessel for water-taxi (pending further study) • Investigate electronic farebox options • Develop Waterfront Transit Plaza per PDA • Review stops designated for deviation in Fairfield and Suisun City; revise list if necessary • Monitor system performance to ensure system goals are being achieved

LSC Transportation Consultants, Inc. City of Rio Vista SRTP Page 126 For Rio Vista Delta Breeze • Procure professional services to update the Short Range Transit Plan

Fiscal Year 2017-2018

• Continue to update passenger amenities • Build transit and bike friendly Park-and-Ride lot at Church and SR 12 • Install electronic fareboxes • Review stops designated for deviation in Fairfield and Suisun City; revise list if necessary • Monitor system performance to ensure system goals are being achieved • Conduct a feasibility study to determine the potential for a summer water taxi • Conduct onboard ridership surveys

Fiscal Year 2018-2019

• Continue to update passenger amenities • Monitor system performance to ensure system goals are being achieved.

Fiscal Year 2019-2020

• Continue to update passenger amenities • Procure one replacement bus • Replace outdated office equipment • Monitor system performance to ensure system goals are being achieved.

Fiscal Year 2020-2021

• Continue to update passenger amenities • Procure one replacement bus. • Monitor system performance to ensure system goals are being achieved.

Fiscal Year 2021-2022

• Continue to update passenger amenities • Monitor system performance to ensure system goals are being achieved.

Other Potential Future Improvements

In addition to the plan elements identified above for the next ten-year period, a long-term list of potential improvements is provided below. These improvements are contingent on an increase in ridership demand, which is expected, and the increase in funding, which will be a factor of economic growth and is difficult to predict.

• Monitor ridership on Route 51 Dial-a-Ride in the City of Rio Vista; if demand warrants (i.e. reservations must be turned down due to capacity), incrementally increase hours of service. • If warranted, add an additional trip to Fairfield (adjust morning trips to accommodate an additional trip). • If warranted, reinstate Saturday service on Route 50 and/or Route 52. • Reduce or eliminate Route 50 pending implementation of Napa VINE services to Fairfield with extension to Rio Vista.

City of Rio Vista SRTP LSC Transportation Consultants, Inc. For Rio Vista Delta Breeze Page 127

Appendix A City of Rio Vista Organization Chart

CITY OF RIO VISTA ORGANIZATIONAL CHART FISCAL YEAR 2011-2012

City Clerk Mayor and City Attorney Anna Olea- City Council Jonathan Hobbs Moger (Contract) KMTG Mgmt Analyst (1) Hector De La Rosa Conf. Admin (Unfunded) City Manager Asst. to the (1) City Manager Marni Rittburg (1)

Finance Director Interim (1) Rec. Coordinator Public Works Administrative Comm. Dev. Administrative Administrative Fire Chief Police Chief (Unfunded) (.5) Director Assistant (.5) Director Assistant (.5) Assistant Tom Myers Dave Melilli David Melilli Vacant (1) Greg Bowman Fire Marshal Transit & Public Works Planning Building Vacant (.5) Finance Manager Airport Superintendent Mechanic (1) Manager Vacant Inspector (.5) Police Records Roel Briones Coordinator (1) (1) Technician (1) Sergeant (3) (1) (Unfunded) Fire Captains 1 Vacant John Andoh Maintenance (3) Worker II (2) Accountant I Associate Planner Police Officer (8) (2) Jennifer Armer Firefighter (1) Paramedics (3) Maintenance Worker I (2) Community Services Officer Reserves (15) Senior Account (.5) Clerk (1) 1 Vacant Sr. Maintenance Volunteer s (10) Worker (3)

Account Clerk II (1)

Appendix B List of Bus Stops for Rio Vista Delta Breeze

Route 50 Westbound To Fairfield Bus Stops

Side of Pole for Route Number Street At Street City Direction Bench Shelter Trash Infopost Street Sign Served

Yes on 50, 51, 1 2nd Jackson Isleton Northbound Nearside SCT/LINK x Future Future Future 52 Bus Stop Sacramento Yes on Call 50, 51, 2 SR 160 Vieras Resort Southbound Nearside Future County Box 52 Yes on Green 50, 51, 3 River Front Rio VistaNorthbound Nearside Future Downtown 52 Sign Yes on Light 50, 51, 4 Front Logan Rio Vista Southbound Farside Future Pole 52 Rio Vista Senior Yes on 50, 51, 5 Main Rio Vista Southbound Mid Block Future Center Building 52 Yes on Bus 50, 51, 6 Front Main Rio Vista Northbound Nearside x Future Future Install Stop Pole 52 Yes on Light 50, 51, 7 Main 2nd Rio Vista Westbound Nearside Future Pole 52 Yes on Utility 50, 51, 8 Main 6th Rio Vista Westbound Nearside Future Pole 52 Yes on 50, 51, 9 Main 7th Rio Vista Westbound Farside Telephone Future Future Future 52 Pole Yes on 50, 51, 10 Hillside Terrace Flores Rio Vista Northbound Nearside Future Lightpole 52 Yes on 50, 51, 11 Flores 847 Flores Rio Vista Eastbound Mid Block Lightpole Future 52 177 Across Linda Yes on Light 50, 51, 12 St. Francis Rio Vista Northbound Mid Block Future Vista Pole 52 Yes on Light 50, 51, 13 St. Francis Across Laurel Rio Vista Northbound Mid Block Future Pole 52 Yes on Baseball Telephone 50, 51, 14 St Francis Field Rio Vista Northbound Mid Block Future Pole with 52 Entrance Street Light Rio Vista 50, 51, 15 Poppy House Rio Vista Westbound Mid Block Install Pole Future Police 52 Yes on 50, 51, 16 Madere Deflores Rio Vista Westbound Farside Future Street Sign 52 Yes on Pole 50, 51, 17 Madere Fisher Rio Vista Westbound Farside Future Future Future in Park 52 Yes on Light 50, 51, 18 Wallace Rubier Rio Vista Westbound Nearside Future Pole 52 Yes on Light 50, 51, 19 Viera Rubier Rio Vista Northbound Farside Future Pole 52 Diamond Yes on No 50, 51, 20 Summerset Dr Rio Vista Westbound Farside X Future Hills Parking Sign 52

Yes on No 50, 51, 21 Summerset Dr Cypress Rio Vista Westbound Farside Future Parking Sign 52

Across Yes on No 50, 51, 22 Summerset Dr Rio Vista Westbound Farside Future Aurora Parking Sign 52

Yes on No 50, 51, 23 Summerset Dr Pinehurst Rio Vista Westbound Nearside X Future Parking Sign 52

Yes on No 50, 51, 24 Summerset Dr Inverness Rio Vista Westbound Nearside X Future Parking Sign 52 Delta Yes on Light 50, 51, 25 Summerset Dr Rio Vista Westbound Nearside X Future Clubhouse Pole 52 Yes on Golf Summerset 50, 51, 26 Summerset Dr Rio Vista Northbound Farside Cart X Future Rd 52 Crossing Yes on Light Clubhouse Pole by 50, 51, 27 Vista Clubhouse Rio Vista Northbound Mid Block X Future Future Future Rd Bicycle 52 Racks

Western Railway Yes on 28 SR 12 Suisun City Eastbound Mid Block Future 50 Museum "Lights" Pole

Yes on Light Suisun City Train Pole 29 Spring Suisun City Southbound Mid Block xxx x 50 Depot between two shelters

Yes on Light 31 Beck Avenue Courage Fairfield Southbound Nearside Future 50 Pole

Yes on FAST Solano County Bus Stop 32 Health & Social Building 1 Fairfield Westbound Mid Block Xx X 50 Sign/Light Services Pole Yes on Light Solano County Pole @ 33 Health & Social Building 2201 Fairfield Westbound Mid Block Future 50 FAST Bus Services Stop Yes on FAST 34 Courage Drive N. Watney Fairfield Westbound Farside Bus Stop Future 50 Sign Yes on FAST Chadbourne 35 Courage Drive Fairfield Westbound Nearside Bus Stop Future 50 Road Sign Yes on FAST Chadbourne 36 Busch Dr Fairfield Northbound Nearside Bus Stop Future 50 Road Sign Auto Mall Serrano Yes on Light 37 Fairfield Northbound Farside Future 50 Parkway Drive Pole Fairfield Between Bus 38 Transportation Fairfield Mid Block Mid Block None x x x Future 50 Bay 7 and 90 Center Route 50 Eastbound to Isleton Bus Stops Side of Pole for Route Number Street At Street City Direction Bench Shelter Trash Infopost Street Sign Served Fairfield Between Bus 38 Transportation Fairfield Mid Block Mid Block None x x x Future 50 Bay 7 and 90 Center Yes on FAST 39 Beck Cadenssao Fairfield Northbound Farside x x Future 50 bus stop sign Gateway Yes on Light 40 Gateway Fairfield Northbound Farside Future 50 Court Pole Yes on Near 24 Hour 41 Gateway Fairfield Northbound Farside Baylink Bus Future 50 Fitness Sport Stop Pole Westfield Solano By Farside, Yes on Bus 42 Gateway Fairfield Eastbound xxInstall 50 Sears Auto Driveway Stop Pole Center Yes on B. Gale 43 Pennsylvania Fairfield Southbound Farside Speed Limit xx50 Wilson Blvd Sign Yes on FAST 45 Pennsylvania Utah Fairfield Southbound Farside Future 50 bus stop sign

Yes on 2 Hour Parking 46 Jefferson Texas Fairfield Southbound Farside Sign closest Future 50 to intersection Yes on Light 30 Main Lotz Suisun City Northbound Farside x x x Future 50 Pole

Yes on Light Suisun City Train Pole 29 Spring Suisun City Southbound Mid Block xxx x 50 Depot between two shelters

Western Railway Yes on 28 SR 12 Suisun City Eastbound Mid Block Future 50 Museum "Lights" Pole

Yes on Golf Summerset 50, 51, 26 Summerset Dr Rio Vista Northbound Farside Cart x Future Rd 52 Crossing Yes on Wheelchair Clubhouse 50, 51, 27 Vista Clubhouse Rio Vista Northbound Mid Block Sign by x Future Future Future Rd 52 Bicycle Racks

Across from 50, 51, 47 Summerset Dr Delta Rio Vista Eastbound Mid Block Future 52 Clubhouse

Across from 50, 51, 48 Summerset Dr Rio Vista Eastbound Mid Block Future Inverness 52

Yes on 50, 51, 49 Summerset Dr Pinehurst Rio Vista Eastbound Farside Future Street Sign 52

Yes on 50, 51, 50 Summerset Dr Aurora Rio Vista Eastbound Farside Future Street Sign 52

Yes on 50, 51, 51 Summerset Dr Cypress Rio Vista Eastbound Farside Future Street Sign 52

Diamond Yes on Stop 50, 51, 52 Summerset Dr Rio Vista Eastbound Nearside Future Hills Sign 52

Yes on 50, 51, 53 Viera Rubier Rio Vista Southbound Nearside Children Play Future 52 Sign

Yes on Light 50, 51, 54 Wallace Rubier Rio Vista Southbound Nearside Pole near Future 52 Fire Hydrant

Across Yes on Light 50, 51, 55 Fisher Deflores @ Rio Vista Southbound Nearside Install Pole 52 Park

Across Yes on Light 50, 51, 56 Madere Rio Vista Eastbound Mid Block Future Deflores Pole 52 California Yes on Light 50, 51, 57 Poppy House Vegetable Rio Vista Eastbound Mid Block Future Pole C50 52 Specialies

Yes Corporation onTelephone 50, 51, 58 St Francis Rio Vista Southbound Mid Block Future Yard Pole with 52 Light

Yes on 50, 51, 59 St Francis Laurel Rio Vista Southbound Farside Future Street Sign 52

Yes on 50, 51, 60 St Francis Linda Vista Rio Vista Southbound Farside Future Street Sign 52

50, 51, 61 St Francis Gardiner Rio Vista Southbound Nearside Install Pole Future 52

Yes on 50, 51, 62 Hillside Terrace SR 12 Rio Vista Southbound Nearside Ahead Traffic Future 52 Light Sign

Yes on Drug 50, 51, 63 Main Sierra Rio Vista Eastbound Nearside Free Zone Future 52 Pole

Yes on Utility 50, 51, 64 Main 6th Rio Vista Eastbound Nearside Future Pole 52 Yes on Light 50, 51, 65 Main 2nd Rio Vista Eastbound Nearside Future Pole 52 Rio Vista Senior Yes on 50, 51, 5 Main Rio Vista Southbound Mid Block Future Center Building 52 Yes on Bus 50, 51, 6 Front Main Rio Vista Northbound Nearside x Future Future Install Stop Pole 52 Yes on Light 50, 51, 66 Front Logan Rio Vista Northbound Farside Future Pole 52 Yes on Light 50, 51, 67 SR 12 On Ramp SR 12 Rio Vista Northbound Nearside Future Pole 52 Yes on 50, 51, 1 2nd Jackson Isleton Northbound Nearside SCT/LINK x Future Future Future 52 Bus Stop Route 51 Bus Stops Side of Pole for Route Number Street At Street City Direction Bench Shelter Trash Infopost Street Sign Served 68 Rio Vista Airport Baumann Rio Vista Mid Block Mid Block On Building Future 51 Yes on Pole 69 Madere Fisher Rio Vista Westbound Farside Future 51 in Park Yes on Light DH White 70 Elm Rio Vista Southbound Mid Block Pole Across Future 51 School from Theresa Lira's In Parking Yes on 71 Rio Vista Mid Block Mid Block Future 51 Supermarket Lot Building Mid Block Yes, pole in Rio Vista 72 4th Rio Vista Southbound in front of front of Future 51 High School school school Yes on Drug 73 Hamilton Second Rio Vista Eastbound Nearside Future 51 Free Pole

Delta Farmers 74 SR 160 Isleton Eastbound Midblock Future 51 Market Route 52 Southbound to Pittsburg/Bay Point BART Station Bus Stops Side of Pole for Route Number Street At Street City Direction Bench Shelter Trash Infopost Street Sign Served

Yes on Wheelchair Clubhouse 50, 51, 27 Vista Clubhouse Rio Vista Northbound Mid Block Sign by x Future Future Future Rd 52 Bicycle Racks

Across from 50, 51, 47 Summerset Dr Delta Rio Vista Eastbound Mid Block Future 52 Clubhouse

Across from 50, 51, 48 Summerset Dr Rio Vista Eastbound Mid Block Future Inverness 52 Yes on 50, 51, 49 Summerset Dr Pinehurst Rio Vista Eastbound Farside Future Street Sign 52 Yes on 50, 51, 50 Summerset Dr Aurora Rio Vista Eastbound Farside Future Street Sign 52 Yes on 50, 51, 51 Summerset Dr Cypress Rio Vista Eastbound Farside Future Street Sign 52 Diamond Yes on Stop 50, 51, 52 Summerset Dr Rio Vista Eastbound Nearside Future Hills Sign 52

Yes on 50, 51, 53 Viera Rubier Rio Vista Southbound Nearside Children Play Future 52 Sign

Yes on Light 50, 51, 54 Wallace Rubier Rio Vista Southbound Nearside Pole near Install 52 Fire Hydrant

Across Yes on Light 50, 51, 55 Fisher Deflores @ Rio Vista Southbound Nearside Future Pole 52 Park

Across Yes on Light 50, 51, 56 Madere Rio Vista Eastbound Mid Block Future Deflores Pole 52

California Yes on Light 50, 51, 57 Poppy House Vegetable Rio Vista Eastbound Mid Block Future Pole C50 52 Specialies

Yes Corporation onTelephone 50, 51, 58 St Francis Rio Vista Southbound Mid Block Future Yard Pole with 52 Light

Yes on 50, 51, 59 St Francis Laurel Rio Vista Southbound Farside Future Street Sign 52 Yes on 50, 51, 60 St Francis Linda Vista Rio Vista Southbound Farside Future Street Sign 52 50, 51, 61 St Francis Gardiner Rio Vista Southbound Farside Install Pole Future 52 Yes on 50, 51, 62 Hillside Terrace SR 12 Rio Vista Southbound Nearside Future Ahead Traffic 52 Yes on Drug 50, 51, 63 Main Sierra Rio Vista Eastbound Nearside Future Free Zone 52 Yes on Utility 50, 51, 64 Main 6th Rio Vista Eastbound Nearside Future Pole 52 Yes on Light 50, 51, 65 Main 2nd Rio Vista Eastbound Nearside Future Pole 52

Rio Vista Senior Yes on 50, 51, 5 Main Rio Vista Southbound Mid Block Future Center Building 52

Yes on Bus 50, 51, 6 Front Main Rio Vista Northbound Nearside x Install Stop Pole 52 Yes on Light 50, 51, 66 Front Logan Rio Vista Northbound Farside Future Pole 52 Yes on Light 50, 51, 67 SR 12 On Ramp SR 12 Rio Vista Northbound Nearside Future Pole 52 Yes on 50, 51, 1 2nd Jackson Isleton Northbound Nearside SCT/LINK x Future Future Future 52 Bus Stop Sacramento 50, 51, 2 SR 160 Vieras Resort Southbound Nearside Future County 52

Hillcrest Park Yes on Bus 75 Sunset Antioch Northbound Mid Block xx x 52 and Ride Lot Stop Pole

Pittsburg/Bay Yes on Bus 76 Point BART Bus Bay Pittsburg Mid Block Mid Block xx x 52 Stop Pole Station Route 52 Northbound to Rio Vista Bus Stops Side of Pole for Route Number Street At Street City Direction Bench Shelter Trash Infopost Street Sign Served Pittsburg/Bay Yes on Bus 76 Point BART Bus Bay Pittsburg Mid Block Mid Block xx x 52 Stop Pole Station Hillcrest Park Yes on Bus 75 Sunset Antioch Northbound Mid Block xx x 52 and Ride Lot Stop Pole

Yes on 50, 51, 1 2nd Jackson Isleton Northbound Nearside SCT/LINK x 52 Bus Stop Sacramento Yes on Call 50, 51, 2 SR 160 Vieras Resort Southbound Nearside County Box 52 Yes on Green 50, 51, 3 River Front Rio VistaNorthbound Nearside Downtown 52 Sign Yes on Light 50, 51, 4 Front Logan Rio Vista Southbound Farside Pole 52 Rio Vista Senior Yes on 50, 51, 5 Main Rio Vista Southbound Mid Block Center Building 52 Yes on Bus 50, 51, 6 Front Main Rio Vista Northbound Nearside x Future Future Install Stop Pole 52 Yes on Light 50, 51, 7 Main 2nd Rio Vista Westbound Nearside Future Pole 52 Yes on Utility 50, 51, 8 Main 6th Rio Vista Westbound Nearside Pole 52 Yes on 50, 51, 9 Main 7th Rio Vista Westbound Farside Telephone 52 Pole Yes on 50, 51, 10 Hillside Terrace Flores Rio Vista Northbound Nearside Future Lightpole 52 Yes on 50, 51, 11 Flores 847 Flores Rio Vista Eastbound Mid Block Lightpole Future 52 177 Across Linda Yes on Light 50, 51, 12 St. Francis Rio Vista Northbound Mid Block Future Vista Pole 52 Yes on Light 50, 51, 13 St. Francis Across Laurel Rio Vista Northbound Mid Block Future Pole 52 Yes on Baseball Telephone 50, 51, 14 St Francis Field Rio Vista Northbound Mid Block Future Pole with 52 Entrance Street Light Rio Vista 50, 51, 15 Poppy House Rio Vista Westbound Mid Block Install Pole Future Police 52 Yes on 50, 51, 16 Madere Deflores Rio Vista Westbound Farside Future Street Sign 52 Yes on Pole 50, 51, 17 Madere Fisher Rio Vista Westbound Farside Future Future Future in Park 52 Yes on Light 50, 51, 18 Wallace Rubier Rio Vista Westbound Nearside Future Pole 52 Yes on Light 50, 51, 19 Viera Rubier Rio Vista Northbound Farside Future Pole 52 Diamond Yes on No 50, 51, 20 Summerset Dr Rio Vista Westbound Farside X Future Hills Parking Sign 52

Yes on No 50, 51, 21 Summerset Dr Cypress Rio Vista Westbound Farside Future Parking Sign 52

Across Yes on No 50, 51, 22 Summerset Dr Rio Vista Westbound Farside Future Aurora Parking Sign 52

Yes on No 50, 51, 23 Summerset Dr Pinehurst Rio Vista Westbound Nearside X Future Parking Sign 52

Yes on No 50, 51, 24 Summerset Dr Inverness Rio Vista Westbound Nearside X Future Parking Sign 52 Delta Yes on Light 50, 51, 25 Summerset Dr Rio Vista Westbound Nearside X Future Clubhouse Pole 52 Yes on Golf Summerset 50, 51, 26 Summerset Dr Rio Vista Northbound Farside Cart X Future Rd 52 Crossing Yes on Light Clubhouse Pole by 50, 51, 27 Vista Clubhouse Rio Vista Northbound Mid Block X Future Future Future Rd Bicycle 52 Racks Appendix C Title VI Civil Rights Program

Title VI Civil Rights Program 2011-2012 to 2013-2014

ACKNOWLEDGEMENTS Mayor Jan Vick Vice Mayor Jack Krebs Council Member Fred Kogler Council Member Janith Norman Council Member Constance Bouleware City Treasurer Hale Conklin

City Manager Hector De La Rosa Transit & Airport Coordinator John Andoh

Operations Contractor Storer Transit Systems (January 1, 2010 to present)

City of Rio Vista 1 Main Street Rio Vista, CA 94571 Telephone: (707) 374-5337 Fax: (707) 374-5319 Project Manager John Andoh, Transit & Airport Coordinator Consultant Teri Sheets, Principal Work Smart Consulting Solutions

The contents of this Title VI report reflect the views of the City of Rio Vista, and are not necessarily those of United States Department of Transportation, the Federal Transit Administration (FTA), or Metropolitan Transportation Commission. The City of Rio Vista is solely responsible for the accuracy of information presented in this Title VI report.

Civil Rights Compliance: In compliance with Title VI regulations of the Civil Rights Act of 1964, no person in the United States of America shall, on grounds of race, color, or national origin, be excluded from participating in, or denied the benefits of, or be subject to discrimination under any program or activity receiving federal financial assistance. City of Rio Vista must ensure that federally supported transit service and related benefits are distributed in an equitable manner. City of Rio Vista has certified that it is in compliance with Title VI regulations.

2

Table of Contents

1. Overview ………………………………………………………… 3

2. Description of Transit Service ………………………………. 3

3. General Reporting Requirements ………………………….. 5

3.1 Annual Title VI Assurance …………………………….. 5

3.2 Title VI Complaint Procedures ……………………….. 5

3.3 Record of Title VI Investigations …………………….. 6

3.4 Language Access ………………………………………. 6

3.5 Notifying Beneficiaries of Protections …………….. 13

3.6 Required Submission of Title VI Program …………. 14

3.7 Environmental Justice Analysis …………………….. 15

3.8 Inclusive Public Involvement ………………………… 15

Appendix 1 City of Rio Vista: FY 2011 Certifications and Assurances Appendix 2 Title VI Policy for the City of Rio Vista Appendix 3 City of Rio Vista: Title VI Implementation Procedure and Complaint Process Appendix 4 City of Rio Vista: Language Spoken at Home by Ability to Speak English for the Population Five Years and Over Appendix 5 City of Rio Vista: Demographic Information and Potential Transit Needs of the Residents of the City of Rio Vista

3

This page left intentionally blank.

4

1. Overview

The adopted mission statement for Rio Vista Delta Breeze is: To provide an efficient and cost-effective public transportation service that is clean, accessible, reliable, economical, and safe that benefits the residents and visitors of Rio Vista, which in turn improves the quality of life.

This mission statement is supported by the vision for Rio Vista Delta Breeze: To be the premier transportation alternative that provides basic mobility to all residents and visitors of Rio Vista, that enhances the quality of life in Rio Vista.

Organizational Structure

The five elected members of the Rio Vista City Council serve as the policy board for Rio Vista Delta Breeze. Rio Vista Delta Breeze is administered by a Transit and Airport Coordinator reporting directly to the City Manager. Transit operations and maintenance are contracted with Storer Transit Systems, a private company based in Modesto, California.

2. Description of Transit Service

The City initiated public transit service in July 1978 under the Rio Vista Transit banner. The service operated on weekdays in a general public, demand- response manner. In January 2006, Rio Vista Transit evolved into, Rio Vista Delta Breeze, a deviated fixed-route service.

Currently, Rio Vista Delta Breeze offers deviated fixed route bus service within the City of Rio Vista and between Isleton, Rio Vista, Fairfield, Suisun City, Pittsburg/Bay Point BART Station and Antioch with connections to Lodi. Rio Vista Delta Breeze Taxi Scrip Program provides door-to-door service in conjunction with Vista Cab Company for Rio Vista seniors and persons with disabilities at 50% off the taxi fare.

Hours of Operation

Rio Vista Delta Breeze service operates Monday – Friday from 5:00 am - 7:00 pm and Saturday from 8:15 am - 8:00 pm. There is no Sunday or holiday service. Rio Vista Delta Breeze Taxi Scrip Program and Solano County Intercity Taxi Scrip Program are available year round, seven days a week, any time with certain restrictions.

Accessibility

All buses are equipped with passenger lifts for mobility devices and meet ADA requirements. Lifts can only accommodate passengers and mobility devices that do not exceed 600 pounds combined or the size of a standard wheelchair. As a courtesy to riders with mobility limitations, priority seating has been designated at 5

the front of each bus. The bus operator will assist seniors and person with disabilities on boarding the bus or provide assistance to the door of the person’s home, upon request.

ADA Paratransit

Priority service for ADA certified paratransit passengers is available for those passengers that have a disability who cannot access or board a public transit bus due to their disability. Once certified, passengers may request that Rio Vista Delta Breeze routes deviate from the origin point to their destination point within the city limits of Isleton, Rio Vista, Antioch, Fairfield, Suisun City and within a ¾ mile boundary of the route in unincorporated Sacramento, Contra Costa and Solano Counties. Transfers to Vallejo Runabout, Fairfield and Suisun Transit DART, Tri Delta Transit Dial-A-Ride paratransit providers are available.

Rio Vista Delta Breeze Taxi Scrip Program

The Rio Vista Delta Breeze Taxi Scrip program provides economically priced, door-to-door transportation service exclusively to all seniors (age 55 years old or older), persons with disabilities and Medicare Cardholders that are Rio Vista residents. Service is provided 24 hours a day, seven days a week, to and from any point within the Cities of Rio Vista and Isleton or to regional destinations.

Solano County Intercity Taxi Scrip Program

The Solano County Intercity Taxi Scrip Program is a flexible option for qualified ADA (Americans with Disabilities Act) paratransit certified riders. This service provides curb-to-curb, same day transportation for ADA Paratransit Certified riders who need to travel between cities within Solano County.

Funding

The main source of Rio Vista Delta Breeze funding comes from monies generated under the State of California’s Transportation Development Act (TDA). The Metropolitan Transportation Commission (MTC) is responsible for the management and distribution of TDA funds. Supplemental funds are provided by the Federal Transit Administration (FTA) through the California Department of Transportation (Caltrans): Section 5311 for rural transit grants, Section 5316 for job access reverse commute related projects, Section 5317 for new freedom related projects and Section 5303 for SRTP funding; as well as miscellaneous revenues from the Yolo/Solano Air Quality Management District (YSAQMD), advertising sales, and developer reimbursements.

511Information

The 511 website (www.511.org) acts a regional travel guide for the San Francisco Bay Area. Rio Vista Delta Breeze is on the website’s TakeTransit Trip Planner section which allows riders to plan their trips in the Bay Area using participating transit operator services.

6

3. General Reporting Requirements

Chapter IV of FTA Circular 4702.1A speaks to the general reporting requirements required of recipients of FTA funding and its subrecipients to ensure that their activities comply with the DOT Title VI regulations and/or the DOT Order on Environmental Justice and the DOT Guidance on Limited English Proficiency (LEP). Reporting requirements covering nine general areas are identified in this chapter. Summaries of these requirements and City of Rio Vista’s efforts in meeting them are outlined below.

3.1 Annual Title VI Assurance

Applicants shall submit their annual Title VI assurance as part of their annual Certification and Assurance submission to FTA. Recipients shall collect Title VI assurances from subrecipients prior to passing through FTA funds (these Title VI assurances can be submitted as part of a standard list of assurances provided by subrecipients to their direct recipient).

The City of Rio Vista annually submits its Certifications and Assurances to the California Department of Transportation (Caltrans), Division of Mass Transportation, as a subrecipient of Federal Transit Administration (FTA) funds. The latest signed copy of the Certifications and Assurances, signed by the Transit and Airport Coordinator are included in this document as Appendix 1.

3.2 Title VI Complaint Procedures

In order to comply with 49 CFR §21.9(b), recipients and subrecipients shall develop procedures for investigating and tracking Title VI complaints filed against them and make their procedures for filing a complaint available to members of the public upon request.

City of Rio Vista has developed procedures for filing, tracking, and investigating Title VI complaints. The procedures, including a complaint form provided by City of Rio Vista are shown in Appendix 3.

3.3 Record of Title VI Investigations

In order to comply with 49 CFR §21.9(b), recipients and subrecipients shall prepare and maintain a list of any active investigations conducted by entities other than FTA, lawsuits, or complaints naming the recipient and/or subrecipient that allege discrimination on the basis of race, color, or national origin.

City of Rio Vista has not received any complaints of discrimination pursuant to Title VI.

7

3.4 Language Access

Title VI and its implementing regulations require that FTA recipients take responsible steps to ensure meaningful access to the benefits, services, information, and other important portions of their programs and activities for individuals who are Limited English Proficient (LEP).

According to FTA Circular 4702.1A:

“Certain FTA recipients or subrecipients, such as those serving very few LEP persons or those with very limited resources may choose not to develop a written LEP plan. However, the absence of a written LEP plan does not obviate the underlying obligation to ensure meaningful access by LEP persons to a recipient’s program or activities. Recipients or subrecipients electing not to prepare a written language implementation plan should consider other ways to reasonably provide meaningful access.”

Due to its limited and diminishing resources, City of Rio Vista has chosen not to develop a written LEP plan. However, as documented below, City of Rio Vista currently implements a number of measures to ensure that limited-English speaking clients and customers have meaningful input into its services and projects. Therefore, City of Rio Vista staff believes that it meets the standard for providing methods for meaningful input and access for limited-English speaking customers.

Four Factor Analysis

The U. S. Department of Transportation (DOT) issued its Policy Guidance Concerning Recipient’s Responsibilities to Limited English Proficient (LEP) Persons [Federal Register: December 14, 2005 (Volume 70, Number 239)]. This policy states that DOT recipients are required to take reasonable steps to ensure meaningful access to programs by LEP persons. This coverage extends to the recipient’s entire program. There are four factors for agencies to consider when assessing language needs and determining what steps they should take to ensure access for LEP persons, regardless of whether or not the agency chooses not to prepare a written LEP plan:

1) The number or proportion of LEP persons eligible to be served or likely to be encountered by a program, activity or service of the recipient;

2) The frequency with which LEP individuals come in contact with the program;

3) The nature and importance of the program, activity or service provided by the recipient to people’s lives; and

8

4) The resources available to the recipient and costs. A brief description of the self-assessment undertaken in each of these areas follows.

 The number or proportion of LEP persons eligible to be served or likely to be encountered by a program, activity or service.

Of its 7,108 total residents, the City of Rio Vista is the home of only 227 residents who speak English “less than very well” – this represents only 3.2 percent of the City’s population. People of Spanish descent are the primary LEP persons likely to be involved with Rio Vista’s programs and transit services. For the Rio Vista, California place, the American Community Survey of the U.S. Census Bureau (2005-2009 Five Year Estimates) shows that among the area’s population, 96.8 percent speak English as a first language or “very well” as a second language. For groups who speak English “less than very well,” 2.6 percent are Hispanic, and 0.06 percent of Rio Vista’s population are limited English speaking persons of Asian descent.

Appendix 3 contains a table that lists the languages spoke at home by the ability to speak English for the population within Rio Vista five years and older.

 The frequency with which LEP individuals come in contact with the program.

City of Rio Vista has assessed the frequency at which staff has or could possibly have contact with LEP persons. This includes examining census data, phone inquiries, requests for translated documents, and staff feedback. As discussed above, census data indicate that there is a small percentage of the general population who are Spanish-speaking persons, and fewer than 40 people of various descents who speak English less than very well. As a demand- response transportation provider, it is necessary to recognize these segments of the general population. Phone inquiries and staff feedback indicate that Rio Vista’s transit dispatchers and drivers interact relatively little with people with limited English speaking skills.

 The nature and importance of the program, activity or service provided by the recipient to people’s lives.

Public transportation and regional transportation planning is vital to many people’s lives. According to the Department of Transportation’s Policy Guidance Concerning Recipient’s Responsibilities to Limited English Proficient (LEP) Persons, “Providing public transportation access to LEP persons is crucial. An LEP person’s inability to utilize effectively public transportation may adversely affect his or her ability to obtain health care, or education, or access to employment.” As part of the preparation of the Rio Vista Breeze Short Range Transit Plan: FY 2007/08-FY2017/18, Moore & Associates administered an on-board passenger survey to collect data on usage of and access to 9

the Delta Breeze services. According to the survey, the most common age among all the participants in the three surveys was 65 or older. This supports the fact the Rio Vista Delta Breeze can be considered a senior transit service as most of its patrons are over the age of 65.

To further assess personal mobility options, each respondent was asked how he or she would have made the surveyed trip had Rio Vista Delta Breeze not been available. The most frequent response was friend or family member (37.5 percent). An additional 25 percent indicated they would not have made the surveyed trip if the service was not available. These data would indicate that the Rio Vista Breeze service is very important as a primary means of transportation for its customers.

 The resources available to the recipient and costs.

City of Rio Vista assessed its available resources that are currently being used, and those that could be used, to provide language assistance. Notwithstanding the significant cuts in funding for public transportation service, City of Rio Vista provides a reasonable degree of services for limited English speaking persons.

After analyzing the four factors outlined in U. S. DOT policy guidance, City of Rio Vista has determined that a limited-English proficiency plan is not required, as the agency already employs a number of measures to ensure that limited-English proficient individuals have meaningful input and access to The City’s services. City of Rio Vista staff uses a number of public outreach techniques cited in the Metropolitan Transportation Commission’s “Public Participation Plan”, including the following:

Interaction with the Limited-English Proficiency Persons

Public Meetings & Workshops  Offer customized presentations to existing groups and organizations  Co-host workshops with community groups, business associations, etc.  Sponsor a forum or summit with partner agencies, with the media, or other community organizations  Encourage opportunities for public input directly to policy board members  When City staff makes community presentations to groups whom they know in advance are limited-English speakers, they will hire an interpreter to translate information from the presentation to meeting attendees.  When customers communicate with City staff and state a language preference, requested materials are provided in the requested language.

10

Techniques for Public Meetings/Workshops  Open Houses  Facilitated discussions  Question and Answer session with planners and policy board members  Customized presentations  Vary the time of day for workshops (day/evening)

Visualization Techniques  Maps  Charts, Illustrations, Photographs  Web content and interactive games  Electronic voting  Powerpoint slide shows

Polls/Surveys  For major planning studies, such as the Short Range Transit Plan, conduct statistically valid telephone polls in English as well as in Spanish  Electronic surveys via web  Intercept interviews where people congregate, such as at transit hubs /  Printed surveys distributed at meetings, transit hubs, on-board transit vehicles etc.

Printed Materials  User- friendly documents (including use of executive summaries  Outside review of written materials to ensure clear, concise language  Post cards  Maps, charts, photographs, and other visual means of displaying information

Targeted Mailings/Flyers  Work with community-based organizations to distribute flyers  Distribute "Take-one" flyers to key community organizations  Notices that are posted on City transit vehicles are provided in English and Spanish, as drivers most frequently come into contact with Spanish-speaking individuals. The City provides these notices to other limited-English speaking customers upon request.

Utilize local media  News releases  Opinion pieces/commentaries  Purchase display ads  Negotiate inserts into local printed media  Place speakers on Radio/ TV talk shows  Public Service Announcements on radio and TV  Develop content for public access/cable television programming  Civic journalism and non-profit partnerships

11

Use of the Internet/Electronic Access to Information  Web site with updated content  Use social media to reach a larger audience /  Electronic duplication of open house/workshop materials  Interactive web with surveys, comment line /  Use the web to provide interaction among participants  Access to planning data (such as maps, charts, background on travel models, forecasts, census data, and research reports  Provide information in advance of public meeting

Notify Public via  Blast e-mails  Notice widely disseminated through new partnerships with community- based and interest organizations  Newsletters  Printed materials  Electronic access to information  Local media  Notices placed on board transit vehicles anti at transit hubs

Techniques for Involving Low Income Communities and Communities or Color  "Take One" flyers on transit vehicles and transit hubs  Outreach in the community (flea markets, churches, health centers, etc.)  Include information on meeting notices and how to request translation assistance  Robust use of "visualization" techniques, including maps and graphics to illustrate trends, choices being debated, etc

Techniques for Reporting on Impact of Public Comments  Direct mail and email to participants from meetings, surveys, etc., to report final outcomes  Newsletter articles  Updated and interactive web content

Techniques for Involving Limited-English Proficient Populations  Personal interviews or use of audio recording devices to obtain oral comments  Translated documents and web content on key initiatives  On-call translators for meetings  Translated news releases and outreach to alternative language media, such as radio, television, newspapers, and social media  Include information on meeting notices on how to request translation services  Robust use of visualization techniques, including maps and graphics to choices being debated, etc.

12

 Train staff to be alert to and anticipate the need of low-literacy participants in meetings, workshops, and the like  Information/comment tables or booths at community events and public gathering places  Comment cards/”take one” cards on board transit vehicles

LEP Training and Implementation by City of Rio Vista Staff

 When new hires start employment, City of Rio Vista’s transit contractor provides copies of City and its own policies and procedures. These materials will be updated to include City of Rio Vista’s policy on outreach to and communication with limited-English speaking persons.

 As new policies/procedures are developed, or existing policies/procedures are amended, these new documents are distributed to affected employees through various methods, including but not limited to paper distribution, electronic documents, postings in employee break rooms, and scheduled group or individual training sessions.

 Vehicle operators, who are the most direct point of contact for LEP persons, have several methods to respond to an LEP individual. In many instances, LEP individuals are accompanied by a companion who speaks English and can translate for the customer. In addition, some vehicle operators are bilingual. If vehicle operators are not bilingual, they are instructed to ask for assistance from a bilingual passenger. In the few cases where there is no one on the bus who can offer language assistance, the vehicle operator contacts a dispatcher, who then contacts the City of Galt in Sacramento County. All of Galt’s dispatchers speak Spanish, and they are available to assist City of Rio Vista contracted vehicle operators in translating for their customers.

3.5 Notifying Beneficiaries of Protection

In order to comply with 49 CFR §21.9(d), recipients and subrecipients shall provide information to beneficiaries regarding their Title VI obligations and appraising beneficiaries of the protections against discrimination afforded to them by Title VI.

City of Rio Vista has established a Policy Statement, per Title VI, for those who benefit from services and/or contracts funded with federal assistance, and this Policy Statement available to the public. This Policy Statement addresses the City’s commitment to avoiding discrimination on the basis of race, color, or national origin. In addition, City of Rio Vista has developed an Implementation Procedure and Complaint Process that provides the following additional information:

13

 A description of Title VI and the civil rights protections it affords

 Instructions on how to file a Title VI complaint

 A description of the process for handling complaints and notifying the complainant

 A description of who can file complaints and where to file them.

The City’s Policy Statement and public notification of rights are shown in Appendix 2. All of these documents can be translated into various languages upon request. In addition, The City’s Title VI Policy Statement and Implementation Procedure are included on The City’s web site at www.deltabreeze.org.

3.6 Required Submission of Title IV Program

To ensure compliance with 49 CFR Section 21.9(b), FTA requires that all recipients document their compliance by submitting a Title VI Program to FTA’s regional civil rights officer once every three years. In addition, entities applying for FTA funding for the first time shall provide information regarding their Title VI compliance history if they have previously received funding from another Federal agency. This shall include a copy of any Title VI compliance review activities conducted in the last three years.

As a subrecipient of federal funding through the Caltrans Division of Mass Transportation, City of Rio Vista annually executes and submits Certifications and Assurances to Caltrans that contains the following certification by City of Rio Vista:

“Pursuant to 12 CFR, Part 21, Title VI of the Civil Rights Act of 1964, the subrecipient assures that no person, on the grounds of race, color, creed, national origin, sex, age, or disability shall be excluded from participating in, or denied the benefits of, or be subject to discrimination under any project, program, or activity (particularly in the level and quality of transportation services and transportation-related benefits) for which the subrecipient receives Federal assistance funded by the Federal Transit Administration (FTA).”

The latest set of certifications and assurances executed by City of Rio Vista is shown in Appendix 1.

City of Rio Vista has not been subject to any Title VI compliance reviews by Caltrans or other agencies.

This program will be updated every three years as required by FTA Circular 4702.1A. Any changes to The City’s Policy Statement and/or Implementation Process and Complaint Procedures will be reported, as

14

will any complaints file against City of Rio Vista for alleged discrimination under Title VI.

3.7 Environmental Justice Analysis

In order to integrate, into environmental analyses, considerations expressed in the DOT Order on Environmental Justice, recipients and subrecipients should integrate an environmental justice analysis into their National Environmental Policy Act (NEPA) documentation of construction projects.

At this time, City of Rio Vista does not have any major construction projects that would require NEPA documentation. Should City of Rio Vista engage in such a project in the future, Paratransit will ensure that both NEPA environmental analysis and Title VI environmental justice requirements are incorporated into the scope of work for the project.

3.8 Inclusive Public Involvement

In order to comply with 49 CFR 21.5(b)(7), and to engage in community outreach consistent with the DOT Order on Environmental Justice, recipients and subrecipients shall seek out and consider the viewpoints of minority and low-income populations in the course of conducting public outreach and involvement activities. An agency’s public participation strategy shall offer early and continuous opportunities for the public to be involved in the identification of social, economic, and environmental impacts of proposed transportation decisions.

In its most recent Short Range Transit Plan, the City of Rio Vista demonstrated its grasp of the locations of its residents and destinations of its transit passengers. Appendix 5 provides documentation on the City’s efforts to identify all sectors of its population and evaluate their potential transit needs.

As shown in Section 3.4 – Language Access – City of Rio Vista staff provides information on transit services and programs to various community and business groups within the City and ensures that translation services are available to individuals and groups participating in City-sponsored meetings and workshops. City staff also conducts outreach to alternative language media, such as radio, television, newspapers, and social media.

Also, City of Rio Vista staff participates in the Solano County Paratransit Coordinating Council, and has joined regional coordination groups administered by the Metropolitan Transportation Commission. Through these advisory councils and groups, City staff participates in public outreach efforts on community and regional transportation and transit service planning efforts.

15

This page left intentionally blank

16

APPENDIX 1 CITY OF RIO VISTA FY 2011 CERTIFICATIONS AND ASSURANCES This page left intentionally blank

APPENDIX 2

TITLE VI POLICY STATEMENT FOR THE CITY OF RIO VISTA This page left intentionally blank

Title VI Policy Statement for the City of Rio Vista

The City of Rio Vista is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended.

No person or group of persons will be discriminated against with regard to fares, routing, scheduling, or quality of transportation service that the City furnishes, on the basis of race, color, or national origin. Frequency of service, age and quality of the City’s vehicles assigned to routes, quality of the City’s bus stops in the City limits and location of routes will not be determined on the basis of race, color or national origin.

For additional information on City’s obligation regarding non-discrimination, please write to:

City of Rio Vista Transit & Airport Coordinator 1 Main Street Rio Vista, CA 94571 Fax to: 707-374-5319 Email to: [email protected]

Any person who believes that he or she has, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin may file a Title VI complaint with the City.

The complaint must be filed within 180 days of the date of the alleged discrimination. Written complaints may be sent to the City of Rio Vista, Transit & Airport Coordinator, 1 Main Street, Rio Vista, CA 94571 or an online complaint form may be completed and forwarded to the City of Rio Vista via email to [email protected] or online at www.deltabreeze.org.

In addition to the Title VI complaint process at the City, a complainant may file a Title VI complaint with the Federal Transit Administration, Office of Civil Rights, Region IX, 201 Mission Street, Suite 1650, San Francisco, California 94105-1839. City of Rio Vista Title VI Notice

In compliance with U.S. Department of Transportation Title VI regulations (49 CFR part 21), the City of Rio Vista operates programs without regard to race, color, and national origin. Contact the City of Rio Vista Transit at 1 Main Street, Rio Vista, CA 94571, (707) 374-5337, or email: [email protected] to request additional information regarding City of Rio Vista’s nondiscrimination obligations. Any person who believes himself or any specific class of persons to be subjected to discrimination prohibited by Title VI may by himself or by a representative file a written complaint with the City of Rio Vista or with the Federal Transit Administration (FTA) Office of Civil Rights, Attention: Title VI Program Coordinator, East Building -- 5th Floor TCR, 1200 New Jersey Avenue SE, Washington, DC 20590. A complaint must be filed no later than 180 days after the date of the alleged discrimination, unless the time for filing is extended by FTA.

APPENDIX 3

CITY OF RIO VISTA

TITLE VI IMPLEMENTATION PROCEDURE AND COMPLAINT PROCESS This page left intentionally blank

City of Rio Vista Title VI Implementation Procedure and Complaint Process

What is Title VI?

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving Federal financial assistance.

The City of Rio Vista is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color, or national origin, as protected by Title VI of the Civil Rights Act of 1964. If you believe you have been subjected to discrimination under Title VI, you may file a complaint.

How do I file a Title VI Complaint?

If you believe you have been discriminated against, you may file a signed, written complaint within one hundred and eighty (180) days of the date of alleged discrimination. The complaint should include the following information:

 Your name, address, and how to contact you (i.e., telephone number, email address, etc.)  How, when, where, and why you believe you were discriminated against. Include the location, names, and contact information of any witnesses.

The complaint may be filed in writing to:

City of Rio Vista Transit & Airport Coordinator 1 Main Street Rio Vista, CA 94571

Printable Form: Online at www.deltabreeze.org as a PDF. Email: [email protected] Phone: 707.374.5337 Fax: 707.374.5319 Hearing Impaired: 711 (TDD/TTY)

Complaint Assistance: The City will assist with writing a complaint if the complainant is unable to do so. Complainants may also file a Title VI complaint with an external entity such as the FTA, other federal or state agency, or a federal or state court. However, should a complaint be filed with the City and an external entity simultaneously, the external complaint will supersede the City’s complaint and the City’s complaint procedures will be suspended pending the external entity’s findings.

What happens to my complaint to the City?

All complaints alleging discrimination based on race, color or national origin in a service or benefit provided by the City will be recorded on the Customer Comment Database Program Form and immediately assigned a complaint number by the City’s Transit & Airport Coordinator.

The City’s Transit & Airport Coordinator will review the Title VI complaint and will provide appropriate assistance to complainants, including those persons with disabilities, or who are limited in their ability to communicate in English.

In instances where additional information is needed for assessment or investigation of the complaint, the City will contact the complainant in writing within 15 working days. Failure of the complainant to provide the requested information by a certain date may result in the administrative closure of the complaint.

The City will investigate the complaint and prepare a draft written response subject to review by the City Manager. If appropriate, the City’s Transit & Airport Coordinator may administratively close the complaint.

The City’s Transit & Airport Coordinator will investigate a formal Title VI complaint within ten (10) working days of receiving the complaint. Based upon all of the information received, the City Transit & Airport Coordinator will prepare a draft written response subject to review by the City Manager.

The City’s Transit & Airport Coordinator will determine if the complaint may be administratively closed after the draft is written, or if a final written response is needed. If a final written response is needed, the City’s Transit & Airport Coordinator will send the response to the complainant and advise the complainant of his/her right to file a complaint externally.

The complainant also will be advised of his/her right to appeal the response to federal and state authorities as appropriate. The City will use its best efforts to respond to a Title VI complaint within sixty (60) working days of its receipt of such a complaint, unless a complaint is filed with the City and an external entity simultaneously as noted previously.

How will I be notified of the outcome?

The City’s Transit & Airport Coordinator will send a final written response to the complainant and advise the complainant of his or her right to file a complaint externally. The City will use its best efforts to respond to Title VI complaints within sixty (60) working days of its receipt of such complaints.

In addition to the complaint process at the City, a complainant may file a Title VI complaint with the:

U.S. Department of Transportation Federal Transit Administration Office of Civil Rights, Region IX 201 Mission Street, Suite 1650 San Francisco, California 94105-1839.

Who can file a complaint?

Any person who believes that they have, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin may file a Title VI complaint with the City.

A complaint must be filed within 180 days after the date of the alleged discrimination. Written complaints may be filed with:

City of Rio Vista Transit & Airport Coordinator 1 Main Street Rio Vista, CA 94571 Fax to: 707-374-5319 Email to: [email protected]

Or this form may be used to file a complaint online at www.deltabreeze.org.

In addition to the Title VI complaint process at the City, a complainant may file a Title VI complaint with the:

U.S. Department of Transportation Federal Transit Administration Office of Civil Rights, Region IX 201 Mission Street, Suite 1650 San Francisco, California 94105-1839. This page left intentionally blank

City of Rio Vista Title VI Complaint Form

Title VI of the 1964 Civil Rights Act requires that “No person in the United States shall, on the ground of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.”

The following information is necessary to assist us in processing your complaint. Should you require any assistance in completing this form, please let us know.

Complete and return this form to:

City of Rio Vista Transit & Airport Coordinator 1 Main Street Rio Vista, CA 94571 Fax to: 707-374-5319 Email to: [email protected]

1. Complainant’s Name:______

2. Address:______

3. City:______State:______Zip Code:______

4. Telephone Number (home):______(business):______

5. Person discriminated against (if someone other than the complainant):______Name: ______Address:______City:______State:______Zip Code:______

6. Which of the following best describes the reason you believe the discrimination took place? Was it because of your: a. Race/Color: ______b. National Origin: ______

7. What date did the alleged discrimination take place?______

8. In your own words, describe the alleged discrimination. Explain what happened and whom you believe was responsible. Please use the back of this form if additional space is required. ______

9. Have you filed this complaint with any other federal, state, or local agency; or with any federal or state court? Yes :______No:______

If yes, check each box that applies:______Federal agency: ______Federal court: ______State agency: ______State court: ______Local agency: ______

10. Please provide information about a contact person at the agency/court where the complaint was filed.

Name: ______Address:______City:______State:______Zip Code:______Telephone Number:______

11. Please sign below. You may attach any written materials or other information that you think is relevant to your complaint.

______Complainant’s Signature Date

If you have any questions or need assistance filling out this form, please contact the City’s Transit & Airport Coordinator at 707.374.5337, TTD/TTY users can call 711 through the California Relay Service.

APPENDIX 4

CITY OF RIO VISTA

LANGUAGE SPOKEN AT HOME BY ABILITY TO SPEAK ENGLISH FOR THE POPULATION FIVE YEARS AND OVER This page left intentionally blank

CITY OF RIO VISTA

AMERICAN COMMUNITY SURVEY MAP OF RIO VISTA PLACE, CALIFORNIA This page left intentionally blank

APPENDIX 5

CITY OF RIO VISTA

DEMOGRAPHIC INFORMATION AND POTENTIAL TRANSIT NEEDS OF THE RESIDENTS OF THE CITY OF RIO VISTA

This page left intentionally blank CITY OF RIO VISTA

DEMOGRAPHIC INFORMATION AND POTENTIAL TRANSIT NEEDS OF THE RESIDENTS OF THE CITY OF RIO VISTA

(as depicted in the Rio Vista Delta Breeze Short Range Transit Plan: FY 2007/08 – FY2017/18)

YOUTH

“Youth” is defined as persons between the ages of 5 and 17. In 2000, Rio Vista recorded a youth population of 792 which equated to 10.1 percent of its total population. The majority of Rio Vista’s youth is concentrated in the southeastern sector of the City near downtown. The moderate concentration of youth in this area is reflective of the community’s suburban nature, as well as the various schools located nearby. Rio Vista High School is located on Fourth Street, and Riverview Middle School is on Second Street. Youth often find it difficult to access key services since they rely on others for their mobility needs. The concentration of youth combined with the proximity of schools makes public transit a viable home-to-school travel alternative.

SENIOR POPULATION

Seniors, defined as persons age 55 and over, constitute approximately 17.9 percent of Rio Vista’s population according to Census 2000. Of these nearly 1,400 residents, the majority reside in the northern and central portions of the city. The number of elderly residents in these areas may be attributed to the proximity of the health facilities in the adjacent downtown area including the Sutter Regional Medical Foundation, which serves as the community’s primary medical facility. The Rio Vista Senior Center is located on North Front Street. Trilogy at Rio Vista, a gated community for senior living in the northern sector, also draws elderly residents to the area. Anecdotally, a moderate number of persons with disabilities are co-located here.

DISABLED POPULATION

The Americans with Disabilities Act of (ADA) of 1990 defines “disability” as a physical or mental impairment that substantially limits one or more major life activities. Census 2000 identifies 1,676 persons with disabilities within Rio Vista (21.4 percent of the population). The majority of Rio Vista’s disabled population is located within the downtown area, where they have access to healthcare facilities such as Sutter Medical Foundation, Rio Vista CARE Counseling Center, Rio Vista Senior Center, and Delta Pharmacy. Also, there are clusters of persons with disabilities residing in the northern and southeastern portions of the community.

LOW-INCOME POPULATION

According to Census 2000, Rio Vista has over 450 residents at or below the federal poverty line, which is defined as an individual earning less than $8,350 per year. This group constitutes 5.8 percent of the population. A majority of these individuals reside in the southeastern portion of the city, which is adjacent to downtown Rio Vista. Since this group may not have ready access to a personal vehicle, there is a significant likelihood they must rely on public transportation for basic mobility.

HOUSEHOLDS ABSENT ACCESS TO A PERSONAL VEHICLE

According to Census 2000, the number of households lacking access to a personal vehicle is 93, or 1.18 percent of the total population. The incidence of households without access to a vehicle enforces the belief the majority of the ride-dependent population reside in the southern portion of the city.

KEY TRIP GENERATORS

The identification of key activity centers throughout Rio Vista supports:

 Identifying and calculating demand for public transit service, and  Identifying temporal and spatial service gaps.

Most of the community’s activity centers are located along Main Street which serves as Rio Vista’s central arterial. Rio Vista also has a number of these trip generators distributed throughout the city.

Appendix D Large Developments