DOCSLIB.ORG

Transport Ticketing Authority

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Transport Ticketing Authority annual report 2012–13 Contents About the Transport Ticketing Authority .................................................................................................................2 Our role ..............................................................................................................................................................2 Our main objectives and functions ....................................................................................................................2 Our key business partners .................................................................................................................................3 Chief Executive Officer and Administrator’s report ................................................................................................4 Board of Directors ....................................................................................................................................................6 About myki ...............................................................................................................................................................7 About Metcard ..........................................................................................................................................................8 Report of operations ................................................................................................................................................9 Accountable Officer’s and Chief Finance and Accounting Officer’s declaration ...................................................25 Auditor-General’s report........................................................................................................................................26 Comprehensive operating statement ....................................................................................................................28 Balance sheet ........................................................................................................................................................29 Statement of changes in equity .............................................................................................................................30 Cash flow statement ..............................................................................................................................................31 Notes to financial statements ...............................................................................................................................32 Annual Report 2012–13 1 About the Transport Ticketing Authority Our role • high performance levels by the myki and Metcard ticketing systems consistent with contractual The Transport Ticketing Authority (TTA) was requirements and within approved budgets, established in June 2003 to: including the ongoing integrity and value for money of ticketing infrastructure and operations • manage the Metcard public transport ticketing system contract • administration of fare revenue generated by myki and Metcard as agent for Public Transport • oversee the design, build, delivery and operation Victoria (PTV) and transport operators. of the new myki ticketing system. TTA was measured by the following outcomes: The TTA completed its role in the delivery of • delivery of the modified ticketing system within myki and management of the Metcard system on adjusted timeframes and approved budget 31 December 2012, with Public Transport Victoria (PTV) assuming responsibility for all TTA functions • overseeing the expanding operations of the as from 1 January 2013. myki ticketing system within contractual requirements to meet customer expectations On this day, the TTA was put into administration with the former Chief Executive Officer, Bernie Carolan, • transition of customers (including use of acting as Administrator, to wind down TTA’s affairs educational, information and support programs) by 30 June 2013. and public transport operators (including staff training) to the new ticketing system The Metcard ticketing system ceased to operate in Melbourne after the last service of 28 December • overseeing the remaining operations of the 2012. At this point myki became the only ticket that Metcard ticketing system so that it continued to could be used in Melbourne. meet customer expectations, but that sales of Metcards ceased by 31 December 2012 The TTA ceased being a State Owned Enterprise on 30 June 2013. • assisting less regular public transport users to make the switch to myki via programs emphasising the convenience of smart cards Our main objectives and functions and explaining myki ease-of-use TTA’s primary objective was to ensure that myki was • customer assessment of smart card introduced in line with contracted requirements and convenience, reliability and ease of use, as that it and the Metcard system met the needs of reflected in the rate of ‘take-up’ of the new customers and public transport operators. In doing ticketing system across all customer groups so, TTA aimed to achieve: • public transport operator confirmation that the • smooth transition to myki throughout delivered system meets agreed requirements metropolitan Melbourne and in specified areas • ongoing achievement of high levels of system of regional Victoria performance of the myki and Metcard ticketing • high levels of customer satisfaction with the new systems ticketing system • the successful transition of TTA to PTV. • endorsement by public transport operators that myki meets their requirements and provides opportunities to enhance service value 2 Transport Ticketing Authority Our key business partners OneLink Transit Systems The supplier of the Metcard ticketing system was Kamco OneLink Transit Systems Pty Ltd (OLT). Kamco (Keane Australia Micropayment Consortium The OLT consortium consists of Ingot Capital Pty Ltd) is the consortium delivering the myki Management Pty Ltd, R Noble and the JF & LJ ticketing system. Following a public tender process Carroll Family Trust (who each acquired a portion Kamco was contracted in July 2005 to design, build of the Mayne Group former interest), Fujitsu and implement the new ticketing system and then Australia Ltd and Utilico Ltd which acquired the operate it for 10 years. former interest of ERG Pty Ltd. Following the 2011 Government Review of the Subsequent to the Government review of 2011, a new myki project negotiations for a revised contract contract with OLT was executed on 29 February 2012 commenced. The negotiations were staged and first to ensure availability of Metcards during 2012 and to addressed the remaining build phase of the system, provide for the decommissioning of Metcard systems followed by the ongoing operation of myki. and equipment. A Fifth Amending Deed to the contract was signed The Metcard system ceased operating for customers in November 2011, finalising the build phase of the on 28 December 2012, but continued to be used for system. A Sixth Amending Deed was signed in March some operator/system purposes through the early 2013, by PTV, setting in place terms relating to the months of 2013. ongoing operation of the system. Annual Report 2012–13 3 Chief Executive Officer and Administrator’s report The 2012-13 year has been one of transformation myki progress for the Transport Ticketing Authority and for the development of the myki system. The Government announced that Metcards would no longer be valid for travel after 28 December 2012, and that myki was to become the only ticket TTA into PTV that could be used on Melbourne’s trains, trams and buses. In the lead up to this significant milestone, On 31 December 2012, the terms of the TTA’s TTA undertook extensive work to ensure that the Chairman, Directors and CEO all expired, transition for public transport users was as smooth consistent with the handover of all TTA functions as possible. and responsibilities to PTV on 1 January 2013. An Administrator was appointed to TTA from TTA continued with a combined myki uptake and 1 January so that the Authority could be formally Metcard product withdrawal strategy, progressively dissolved by 30 June 2013. introducing more locations for passengers to buy and top up a myki. As myki use grew, more devices From 1 January 2013, responsibility for the further were installed to assist with passenger flow on rollout of myki, the ongoing operations of the the network. The replacement of old Metcard system and management of the Kamco and OneLink barriers with new myki only gates commenced at contracts was assumed by PTV. On that date, all CBD stations during July 2012, then extended to remaining TTA staff required to complete the project suburban stations with barriers. This program saw became PTV fixed-term employees (Ex-TTA staff over 50 additional exit/entrance aisles implemented involved in overseeing the ongoing operation of the at around 15 key locations. At ungated stations, myki system and the remaining term of the OneLink approximately 300 additional Fare Payment Devices contract had already become PTV employees in (FPDs) were installed to supplement the around April 2012). The myki assets, created by the project 1,000 FPDs originally specified; this included 60 activity, remained under TTA ownership at this point. totally new station entrance/exit points. From August Until PTV assumed the responsibilities, the TTA 2012, TTA progressively converted train station ticket Board maintained close oversight of TTA activities, windows to full myki sales and top up services. When with
Load more

Recommended publications
  • TTF Smartcard Ticketing on Public Transport 2010
    Tourism & Transport Forum (TTF) Position Paper Smartcard ticketing on public transport July 2010 Tourism & Transport Forum (TTF) is a national, Member‐funded CEO forum, advocating the public policy interests of the 200 most prestigious corporations and institutions in the Australian tourism, transport, aviation & investment sectors. CONTENTS OVERVIEW 2 SMARTCARD TECHNOLOGY 3 ADVANTAGES OF SMARTCARD TICKETING 3 CHALLENGES FOR IMPLEMENTATION 6 SMARTCARD TICKETING IN AUSTRALIA 8 SMARTCARD TICKETING INTERNATIONALLY 10 INNOVATION IN SMARTCARD TECHNOLOGY 12 LOOKING AHEAD 14 CONCLUDING REMARKS 14 FOR FURTHER INFORMATION PLEASE CONTACT: CAROLINE WILKIE NATIONAL MANAGER, AVIATION & TRANSPORT TOURISM & TRANSPORT FORUM (TTF) P | 02 9240 2000 E | [email protected] www.ttf.org.au In short: 1. Smartcard ticketing provides convenience for commuters and efficiency gains for transport service providers. 2. Smartcard systems have been introduced in Australian cities with varying degrees of success. 3. International experience suggests that successful implementation may take many years, and difficulties are commonplace. 4. Overall, the benefits of smartcard ticketing overwhelmingly outweigh the costs and challenges that may arise in implementation. Overview Smartcard technology is being implemented around the world as a substitute for cash transactions in various capacities. When applied to public transport fare collection, smartcards eliminate the need for commuters to queue for tickets and reduce the burden on transport providers to process fare transactions. In recent years, benefits such as decreased travel times and general convenience to commuters have driven a shift towards smartcard ticketing systems on public transport systems in Australia and around the world. As well as providing more efficient transport services to commuters, smartcard ticketing systems enable service providers and transit authorities to collect comprehensive data on the travel behaviour of commuters.
    [Show full text]
  • Letter from Melbourne Is a Monthly Public Affairs Bulletin, a Simple Précis, Distilling and Interpreting Mother Nature
    SavingLETTER you time. A monthly newsletter distilling FROM public policy and government decisionsMELBOURNE which affect business opportunities in Australia and beyond. Saving you time. A monthly newsletter distilling public policy and government decisions which affect business opportunities in Australia and beyond. p11-14: Special Melbourne Opera insert Issue 161 Our New Year Edition 16 December 2010 to 13 January 2011 INSIDE Auditing the state’s affairs Auditor (VAGO) also busy Child care and mental health focus Human rights changes Labor leader no socialist. Myki musings. Decision imminent. Comrie leads Victorian floods Federal health challenge/changes And other big (regional) rail inquiry HealthSmart also in the news challenge Baillieu team appointments New water minister busy Windsor still in the news 16 DECEMBER 2010 to 13 JANUARY 2011 14 Collins Street EDITORIAL Melbourne, 3000 Victoria, Australia Our government warming up. P 03 9654 1300 Even some supporters of the Baillieu government have commented that it is getting off to a slow F 03 9654 1165 start. The fact is that all ministers need a chief of staff and specialist and other advisers in order to [email protected] properly interface with the civil service, as they apply their new policies and different administration www.letterfromcanberra.com.au emphases. These folk have to come from somewhere and the better they are, the longer it can take for them to leave their current employment wherever that might be and settle down into a government office in Melbourne. Editor Alistair Urquhart Some stakeholders in various industries are becoming frustrated, finding it difficult to get the Associate Editor Gabriel Phipps Subscription Manager Camilla Orr-Thomson interaction they need with a relevant minister.
    [Show full text]
  • Travelling on Public Transport to Melbourne University – Parkville Campus
    Travelling on public transport to Melbourne University – Parkville Campus myki Concession travel myki is your reusable travel card for trains, If you’re under 19 you can travel on a concession trams and buses in Melbourne and some regional fare with a Child myki. If you’re 17 or 18, you must services across Victoria. Choose myki Money carry government issued proof of age ID (such if you travel occasionally, and top up as you go. as a passport, drivers licence, proof of age card), Choose myki Pass if you travel often, and top or proof of another concession entitlement up with consecutive days. (such as a Health Care Card). For information on public transport fares, and to If you're a tertiary student studying a full time use the fare calculator, visit ptv.vic.gov.au/myki undergraduate course on campus, you can apply for a PTV Tertiary Student ID. This costs $9 Buy your myki and top up at: and allows you to use a Concession myki until 28 February next year. Download an application − over 800 myki retail outlets including all at ptv.vic.gov.au/students 7-Eleven stores − myki machines at train stations, and premium If you’re an international undergraduate student, tram and bus stops (full fare card sales only) you may be eligible to buy an annual iUSEpass which gives you half-price myki fares in the zones − PTV Hubs where you study. Visit ptv.vic.gov.au/iuse for − train station ticket offices more information. − on board a bus ($20 max) If you're a postgraduate or part-time student, − at the Melbourne University Campus Pharmacy you're not eligible for concession fares.
    [Show full text]
  • PUBLIC TRANSPORT OMBUDSMAN LIMITED Annual Report 2010-2011
    PUBLIC PUBLIC TRANSPORT OMBUDSMAN TRANSPORT LIMITED OMBUDSMAN LIMITED ANNUAL REPORT 2010-2011 Public Transport Ombudsman Annual Report 2010/2011 1 1,838 Cases received Cases finalised 1,835 finalised 91% cases 2,568 finalised in31 days Issues registered Complaints investigated and finalised 247 complaints involving 410 issues Our mission 95% conciliated / The mission of the Public resolved by agreement Transport Ombudsman (PTO) is to receive, investigate 3% withdrawn and facilitate the resolution 2% not investigated / of complaints and disputes further investigated between users of public passenger transport services in Victoria and members of the PTO scheme, where the public transport operators have been unable to resolve the complaint in the first instance. Our mission is founded on Index principles of independence, natural justice, access, equity, effectiveness, accountability 3 From the Chair and community awareness. 4 From the Ombudsman 5 About the PTO scheme 6 Accessing the PTO Glossary of terms 7 Accessibility and awareness of the PTO ANZOA Australia & New Zealand 9 myki and the PTO Ombudsman Association 11 Complaint handling AO Authorised Officer AORTA Authorised Officer Regulation, 19 Benchmarking our complaint handling Training and Accreditation unit 20 Better public transport services DoT Department of Transport 22 Effective relationships IDR Internal dispute resolution 25 Continual improvement - the new “business as usual”! PTO Public Transport Ombudsman RTM Refer to Member 26 Scheme member case activity RFIE Refer for Internal Escalation 27 Summary financial statements TTA Transport Ticketing Authority 2 Public Transport Ombudsman Annual Report 2010/2011 From the Chair The PTO’s history since its creation in The PTO continued to work proactively 2004 reflects Victoria’s changing public with all members of the scheme, with transport system.
    [Show full text]
  • 2020 ANNUAL REPORT PTO Scheme Members
    2020 ANNUAL REPORT PTO Scheme members On 1 July 2019, Public Transport Victoria (PTV) together with VicRoads merged with the Department of Transport (DoT) to create an integrated transport department. Our value Contents proposition Year at a glance ................... 4 Complaints and investigations .....................12 The Public Transport Ombudsman is Chair’s report ....................... 6 a fair, free and fast service to sort out Systemic issues ..................14 public transport complaints and help Ombudsman’s report ............ 7 make the system better for everyone. In the community ................16 We’re here to listen. Our Board ............................ 8 We have the power to act, Accessibility and inclusion ..18 influence and drive change. Scheme review .................... 9 We are highly skilled. Approaches with issues by member ...............20 We help people reach agreements. COVID-19 and public transport ..................10 We’re impartial and achieve fair resolutions. Summary financial report ....22 We act on opportunities to improve the system. We’re here for the whole community. 2 3 Year at a glance Common issues within approaches 3373 472 1956 1701 1592 1200 631 APPROACHES INVESTIGATIONS COMPLAINTS STAFF SERVICE TICKETING LAND & TO THE PTO OPENED RECEIVED -334 COMPARED TO DELIVERY -186 COMPARED TO INFRASTRUCTURE 2018/19 F.Y. 2018/19 F.Y. -234 COMPARED TO -107 COMPARED TO -245 COMPARED TO -74 COMPARED TO -28 COMPARED TO 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 595 350 6340 310 215 214 122 ENQUIRIES ABOUT APPROACHES ABOUT ISSUES WITHIN TRAMS, TRAINS COVID-19 * INFRINGEMENT ACCESSIBILITY MEMBERS NON MEMBERS APPROACHES & BUSES *NEW ISSUE, NOTICES -72 COMPARED TO +248 COMPARED TO -130 COMPARED TO -624 COMPARED TO -49 COMPARED TO READ MORE -114 COMPARED TO 2018/19 F.Y.
    [Show full text]
  • Clayton Transport
    TravelSmart Travelling to Monash Clayton Monash Clayton campus map Discounted travel Monash University Clayton campus TravelSmart map Monash University’s Monash has good reason Choosing sustainable 601, 630 or 900. Many Monash students are (www.iusepass.vic.gov. Clayton campus has great to care about your travel transport has never been eligible for discounted public au) to receive 50% off From Clayton Station take transport. The discounts the cost of an annual sustainable transport choices! With limited easier, with a range of bus routes 631,703,737. options, particularly space available at Clayton options available for travel Monash University Clayton campus available differ for domestic myki. Eligible students public transport. campus, every new car to and from Monash From Caulfield Station take 56 and international students. can order the discount park Monash has to provide University’s Clayton campus. the intercampus shuttle Typically, undergraduate code via WES – go to OC2 Research shows that those bus or bus route 900. For a more detailed Campus map, visit: monash.edu/people/maps students who enrol in full the ‘Student Services’ costs $14,000 and takes up Key HOWLEYS ROAD 101 who adopt healthy and Bus routes running For the latest permit information please refer to parking signs in local area time study are eligible. To section and click room that could be used for Sandringham Line 10 directly to campus Residential sustainable travel habits Red Blue Carpool Motorcycle TAXI Bus Security Free park ride bus check your eligibility go to ‘Apply for international From Gardenvale Station Services 1 NORMANBY ROAD a new laboratory or lecture Permit Permit Parking Parking Bus Stop pick-up/ drop-off points at university are more Parking hall – our core business.
    [Show full text]
  • 112 Infrastructure Inquiry FINAL
    PUBLIC ACCOUNTS AND ESTIMATES COMMITTEE 112th Report to Parliament Inquiry into Effective Decision Making for the Successful Delivery of Significant Infrastructure Projects December 2012 Ordered to be printed No. 205 By Authority Session 2010‑12 Government Printer for the State of Victoria CONTACT INFORMATION Address: Parliament of Victoria Spring Street EAST MELBOURNE VICTORIA, 3002 Telephone: +61 3 8682 2867 Facsimile: +61 3 8682 2898 Email: [email protected] Web: www.parliament.vic.gov.au/paec The following images used in this Report are reproduced with permission and copyrighted by their respective owners, as follows: myki logo – image on page 141; Melbourne Convention and Exhibition Centre ‑ photograph on front cover and page 169; Ethan Rohloff (Royal Children’s Hospital) – photograph on front cover and page 184; Victorian Desalination Plant – photograph on front cover and page 198; and Melbourne Markets Authority – photograph on front cover and page 220. Parliament of Victoria Public Accounts and Estimates Committee Inquiry into Effective Decision Making for the Successful Delivery of Significant Infrastructure Projects ISBN 978 0 9871550 9 2 ii CONTENTS Duties of the Committee � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �xi Terms of Reference � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � xiii Acronyms and Abbreviations � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � xv Chairman’s Foreword � � � � � � � � � � � � � � � � � � � �
    [Show full text]
  • How to Travel on Public Transport to and from Swinburne University
    How to travel on public transport to and from Swinburne University – Hawthorn Campus myki Concession travel myki is your ticket to travel on Melbourne’s public transport Local, full-time students may be eligible to travel at a network and some regional train and bus services across concession rate when carrying a Victorian Public Transport Victoria. Choose either a myki money (pay as you go) or myki Tertiary Concession Card (please note, university student pass (consecutive days of travel) product that suits how cards cannot be used in place of a Concession Card). often you use public transport, and then top up with funds Application forms can be picked up at any Premium as required. For information on public transport fares, Station or can be downloaded from your student portal. and to use the Fare Calculator visit ptv.vic.gov.au/myki International undergraduate students may be eligible to Buy and top up your myki buy a half-price annual pass called an iUSEpass for the zone/s in which they study. Please visit ptv.vic.gov.au/iuse To use immediately: for more information. > PTV Hubs > At over 800 myki retail outlets including all 7-Eleven stores Night Network > Premium Station ticket offices Open up your night with Night Network. The one-year > myki machines at train stations and premium tram Night Network trial includes all night public transport and bus stops (full fare card sales only) on weekends, with all night trains, trams, buses and a 2am coach service to key regional centres. Night Trains on the > Onboard the bus ($20 max.) Alamein, Belgrave and Lilydale lines operate to Glenferrie > There are a number of locations on Glenferrie Road Station and Route 75 Night Trams also travel nearby.
    [Show full text]
  • Your Go-To Guide to Myki
    Your go-to guide to myki Your ticket for trains, trams and buses in Melbourne 2021 myki fares Free Tram Zone map included myki Pass Buy your myki card and top up If you travel often, top up with consecutive days. A Full Fare card costs $6, $3 concession. When you travel more than five days a week, you You can buy your myki and top up at: save with a myki Pass. − hundreds of shops including all 7-Elevens Compare seven days’ travel for Zone 1+2: − myki machines at selected stations and stops myki Money $58.00 (5 x Daily + 2 x Weekend Daily) − premium station ticket offices myki Pass $45.00 (7 day pass) − PTV Hubs myki Pass 7 day − ptv.vic.gov.au or by calling 1800 800 007 metropolitan (allow seven days for delivery of a myki fares Full fare Concession and around 90 minutes for online top ups). Zone 1+2 $45.00 $22.50 You can also top up with myki Money at Zone 2 only $30.00 $15.00 myki Quick Top Up machines. 28 – 325 days Find your closest place to top up at ptv.vic.gov.au/retail Full fare Concession Concession types include Child, Senior and Zone 1+2 $5.40* $2.70* general Concession. Check if you’re eligible Zone 2 only $3.60* $1.80* at ptv.vic.gov.au/concession *Price per day myki Money If you travel occasionally, pay as you go. Load money onto your card and myki will calculate Choose myki Pass or myki Money the lowest fare based on where you travel.
    [Show full text]
  • TTF Rapid Buses, Road & Rail (Melbourne Airport)
    RAPID BUSES, ROAD AND RAIL GROUND TRANSPORT SOLUTIONS TO MEET MELBOURNE AIRPORT’S PASSENGER GROWTH TO 2050 JULY 2013 Membership of Tourism & Transport Forum Tourism & Transport Forum (TTF) is a national, member-funded CEO forum, advocating the public policy interests of 200 leading corporations and institutions in the Australian tourism, transport, aviation and investment sectors For further information please contact: Justin Wastnage | Director, Aviation Policy | [email protected] Martin Gray | Policy Officer |[email protected] Contents EXECUTIVE SUMMARY ............................................................................................... 4 Ensuring transport choice for Melbourne Airport ................................................................ 4 SUMMARY OF RECOMMENDATIONS ....................................................................... 6 List of figures ........................................................................................................................................................... 6 MELBOURNE AIRPORT – THE NEXT 30 YEARS ............................................................ 7 Forecast demand .................................................................................................................... 7 ACCESSING MELBOURNE AIRPORT .......................................................................... 8 Internal airport transport ......................................................................................................... 8 Broader road network ............................................................................................................
    [Show full text]
  • Getting My Tram Ticket
    ® Getting my tram ticket Department of Transport Images taken before the COVID-19 pandemic, you must wear a face mask while travelling on public transport. 2 Many people use trams to travel in Melbourne. I might take a tram to go somewhere. Some tram stops in Melbourne’s city centre are in an area called the Free Tram Zone. People do not need a ticket to travel between tram stops in this area. 3 People know which stops are in the Free Tram Zone by looking at the route maps, looking at the signs at the stop or by asking Yarra Trams staff. Outside of the Free Tram Zone, it’s important that everyone has a ticket to travel on the tram. 4 There are several types of tickets. Before I catch the tram, I choose the right type of ticket for me. Most people use a ticket called a myki. 5 mykis can be bought from Public Transport Victoria (PTV) Hubs and some myki machines. People also buy them at some shops like 7-Eleven. mykis can also be used on an android phone. This is called Mobile myki. 6 The cost of travel on my myki is called the fare. I can check the fares on the PTV website. I need to put money onto a myki to travel on the tram. This is called topping up my myki. I could do this at a myki machine, PTV Hub or online at ptv.vic.gov.au. 7 Trams have a myki reader near each door. They can look different depending on the tram.
    [Show full text]
  • Building a Train Network for the Future.Pdf Pdf 219.86 KB
    Tuesday, 1 December 2020 BUILDING A TRAIN NETWORK FOR THE FUTURE Victorian passengers will benefit from an extra 450 train services every week under a timetable redesign which will boost capacity and seize the benefits of the Victorian Government’s major transport infrastructure projects. Minister for Public Transport Ben Carroll today announced that an extra 280 new metropolitan train services and 170 regional services will be added to the network each week from 31 January 2021, giving Victorians more options on their journeys and providing more space for physical distancing. The coronavirus pandemic has dramatically changed the way Victorians use public transport, and with more people now moving around the state, these services will help reduce crowding. The new timetable will deliver more trains during the peak on many regional lines, and greater frequency around the peak in metropolitan Melbourne – increasing trains during busy morning and afternoon periods to encourage passengers to stagger their weekday travel. To make it easier for metropolitan passengers to travel during quieter times and physically distance as Victoria recovers from the coronavirus pandemic, off-peak fares will be discounted for three months. From 31 January 2021, anyone using myki money between 9.30am and 4pm or after 7pm on weekdays will receive a 30 per cent discount. The community will experience the benefits of the Government’s major transport projects like the Ballarat Line Upgrade and Cranbourne/Pakenham Line Upgrades – with dramatically increased regional frequency and bigger, better metropolitan trains entering service. The Ballarat Line Upgrade will be complete once the new timetable begins – adding an additional 125 new services each week to deliver 20-minute frequency during busy morning and afternoon periods and 40 minutes in the off- peak.
    [Show full text]