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Digital Print Shop Quick Start Guide About turn around time and rush orders.

While the Print Shop always strives to produce your order as quickly as possible, there are factors that eect how quickly items are produced. Outside vendors provide some services, special sometimes needs to be ordered from out of town, and many jobs require hand assembling or %nishing. Also, some jobs like business cards are only run on certain days to streamline production. In general, jobs should be %nished in no more than seven working days. The Digital Print Shop system will allow you to specify a rush order that will be a three working day turn around. If your items are needed for an event, please let us know the date of the event to help us prioritize work in the shop. If you need something in less than three working days you will have to call us to make arrangements. How to place an order on the Methodist Digital Print Shop

The Digital Print Shop link can be found on Molli under the Print Shop link, or you can go directly to : http://methodisthealth.myprintdesk.net/DSF

Signing-In You can log into the system at any time, and if you have not logged in, you will be prompted to log in when you try to add something to your cart. The log-in button is at the upper right of the screen. When you click the log-in button, choose “single sign-on” from the window that appears. This will take you to a Methodist page where you will sign-in with your regular SAP number and password. After you enter your SAP number and password, the blue “sign in” button will return you to where you were on the storefront.

Finding your item If you know the PS number of the item you’d like to order, you can enter it in the search Leld

1 in the upper right corner to go directly to it. Most items have a PS number printed in their lower left corner. You can also use the search Leld to search for keywords. You can browse by clicking on the displayed categories if you can’t Lnd the item by PS number or keyword.

If there is an item you can’t Lnd on the storefront, watch the scroll on the main page, you will see a link come by that will take you back to the old online print request. Submit your order the old way, and we will use that ticket to add your item to the new Digital Storefront for your future orders.

Adding your items to the cart Once you have found the item/s you wish to order, click the “Buy Now” button. You will see a larger preview of the item to ensure it is what you need. You can use the magnifying glass icon at bottom right to zoom in more if needed. If there are any options like paper color or weight for you to choose, they will be listed on the left side of the window. You also choose your desired quantity to the left. When you have entered any options and quantity, click the “Add to Cart” button at the bottom right. There is a link to your shopping cart at the upper right of the screen next to the search area. You can adjust quantities and remove items while in the shopping cart.

2 Checking Out When you are ready to checkout, click the “Proceed to Checkout” button on the right side of your shopping cart window. On the next screen choose your delivery method. The choices are: Customer Pick-Up, Methodist Driver, or Courier (at your expense). If you enter Methodist Driver or Courier, enter the delivery address below, along with your email address and phone number. Click the “Save to My Address ” box at the bottom so you don’t have to re-enter it in the future. When done entering your delivery information, click the “Save” button at the bottom, then the “Proceed to Payment” button at bottom right.

Entering Cost Center Info and Submitting your order On the payment information screen, you MUST enter your 4 digit company code, a dash “-“, then your cost center. Do not enter any spaces. For example, for the Print Shop, we would enter “0100-98334” The system will not let you proceed if the company code and cost center are not entered together correctly. After entering your company code-cost center, click the “Place My Order” button to the right. Your order has now been placed, and the next screen provides your order number and

3 conLrms the details of your order. You can print this order conLrmation screen for your records. You will also receive an email with your order number, and a link back to the order details page.

Re-Ordering items. After you have signed into the system, your name will appear in the upper right corner next to the shopping cart. Clicking on your name will make a menu appear. At the top of this menu, you will see “Order History and Status”, choosing this will allow you to see your past order, and easily reorder items.

Important notes. Watch the scroll on the top of the main page, it contains useful information like a map to the print shop, and important alerts like item new or revised items.

Most items are ordered by the piece, but there are few items, like many labels, that are ordered by the roll, box, sheet…etc. Please watch for this and choose your quantities appropriately.

In item previews, you will notice many items appear more than once on their sheet, and many sheets have various marks, Lle names, and lines in their margins. These are part of the way that item is produced, but don’t worry,

4 you will receive your item looking the way it should.

Clicking the “Methodist Printing Services” logo at the top left corner of the screen will return you to the home page. There is also a telephone icon in the upper left corner that will give you contact information for the Print Shop.

There’s a category for Spanish and bi-lingual items, if you know of any other items for this category, please email us at [email protected].

The creation of this Digital Storefront has been a huge undertaking for the Print Shop, and we are proud of what we’ve done. We also welcome your feedback and ideas for improvement. Let us know what you think at [email protected].

5 Glossary of Common Printing Terms

A Accordion fold: Bindery term, two or more parallel folds, which open like an accordion. 

Alteration: Change in copy of speciLcations after production has begun. 

Aqueous Coating: Water based coating applied like ink by a printing press to protect and enhance the printed surface. Used to protect the printing from smearing, scung and fading. Used commonly for pocket folders.

B Bind: To fasten sheets or signatures with wire, thread, glue or other means.

Bindery: The Lnishing department of a print shop or Lrm specializing in Lnishing printed products. Where the cutting, folding, wrapping and packing are done.

Bleed: Printing that goes to the edge of the sheet after trimming. Requires the job to be printed on a larger sheet, and then cut down to its Lnished size since most presses/printers cannot print all the way to the edge of a sheet.

6 Blind embossing: An image pressed into a sheet without ink or foil.

Body Type: Text set in paragraph or block form, as distinguished from heads and display type matter.

Bond paper: Strong durable paper grade used for letterheads and business forms.

Brightness: The brilliance or reMectance of paper.

Bristol: Type of board paper used for post cards, business cards and other heavy-use products

C Can’t Copy Paper: Also known as RX paper or . Paper used mainly for RX paper/pads. It has a faint pattern in the background that becomes very prominent on photocopies, preventing reproduction.

Cast coated: with a high gloss reMective Lnish.

CMYK: Abbreviation for cyan, magenta, yellow and black, the four process colors.

Coated paper: Clay coated printing paper with a smooth Lnish. 

7 Coil Bind: A method of using metal or plastic spiral coils to fasten the sheets together. made this way can lay Mat for reading or note taking. Methodist Print Shop can do this.

Collate: Sorting/organizing sheets into the required Lnished order.

Copy: All furnished material or disc used in the production of a printed product.

Copy Ltting: Adjusting copy to the allotted space, by editing the text or changing the type size and leading.

Cover paper: A heavy printing paper used to cover books, make presentation folders, etc.

Crop: To cut o parts of a picture or image.

Crop marks: Printed lines showing where to trim a printed sheet.

Cyan: One of four standard process colors, the blue color.

D Die: Metal rule or imaged block used to cut or place an image on paper in the Lnishing process. 

Die cutting: Curing images in or out of paper.

8 Dots Per Inch (DPI): A unit that describes the resolution of an output device or monitor.

Drilling: Printing term for hole punching. The holes are drilled through the paper using  special tubular drill bits.

Duplex/Duplexing: Printing on both sides of a sheet of paper.

E Emboss: Pressing an image into paper so that it will create a raised relief. 

F Flood: To cover a printed page with ink, varnish, or plastic coating.

Foil: A metallic or pigmented coating on plastic sheets or rolls used in foil stamping and foil embossing.

Foil emboss: Foil stamping and embossing an image on paper with a die. Foil stamping: Using a die to place a metallic or pigmented image on paper.

G Gate fold: Bindery term, two parallel folds, which fold inward and meet in the middle of the center panel.

9 Gloss: A shiny look reMecting light. Usually refers to a gloss coated paper or glossy lamination.

Grain: The direction in which the paper Lbers lie.

Gutter: The inside margin of a bound page, or the space between pieces on a sheet.

H Hairline: A very thin line or gap about the width of a hair or 1/100 inch. 

Halftone: Converting a continuous tone to dots for printing.

Hard copy: The output of a computer printer, or typed text sent for typesetting.

I Imposition: Positioning printed pages so they will fold and bind in the proper order. 

Impression: Putting an image on paper.

Imprint: Adding copy to a previously printed page.

Indicia: Postal information place on a printed product.

K

10 Kiss die cut: To cut the top layer of a pressure sensitive sheet and not the backing.

Kraft Paper: Strong brown paper made with unbleached wood and used for bags and wrapping

L Laid Lnish: Simulating the surface of handmade paper.

Laminate: To cover with Llm, to bond or glue one surface to another. 

Letter fold: Bindery term, two parallel folds, resulting in three overlapping visually equal panels.

M Magenta: Process red, one of the basic colors in process color.

Make ready: All the activities required to prepare a press for printing. 

Matte Lnish: Dull paper or ink Lnish. Middle tones: The tones in a photograph that are approximately half as dark as the shadow area.

Moiré: Occurs when screen angles are wrong causing odd patterns in photographs. A

11 common problem when reproducing previously printed items.

N N-up: Having multiple sets of the image on the same sheet, used to save paper and money. An example would be four 5” X 7” thank you cards printed on a 12” x 18” sheet of paper, then cut out after printing.

Never Tear/No Tear paper: A 100% synthetic paper in various weights used when water resistance and durability are required. This is used for our Badge Buddies.

NCR: The brand name and term for the carbonless paper used for multipart forms. It’s available in many colors and coatings to control which sides of the sheet transfer.

O Oset paper: Term for uncoated book paper.

Oset Printing – Usually refers to oset lithography. The image prints by transferring ink from a Mat plate or cylinder to a rubber blanket that deposits the ink onto the substrate instead of directly from plate to paper. Still the most economical printing method for longer print runs.

Optical Character Recognition (OCR): A technique in which any printed, typed, or

12 handwritten copy or graphic images are scanned and converted into a form that can be read, interpreted, and displayed by computers.

Overrun or overs: Copies printed in excess of the speciLed quantity. Almost all print runs contain extra printed sheets to make up for any lost/damaged during Lnishing and packing.

P PMS: The abbreviated name of the Pantone Matching System for colors. Methodist burgundy is PMS 221 for example.

Padding: The process of using hot glue or a chemical solution to bond sheets of paper together by their edges forming a stack. Used to create note and prescription pads and for  NCR forms. Only one edge of the stack can be padded.

Page count: Total number of pages in a book including blanks.

Panel: One page of a brochure on one side of the paper. A letter folded sheet has six panels

PDF: Short for Portable Document Format. PDF is a Lle format developed by Adobe to be universally readable. PDF is the preferred Lle format for submitting Lles to the Methodist Print Shop.

13 Perforating: Punching a row of small holes or incisions into or through a sheet of paper to permit part of it to be detached; to guide in folding; to allow air to escape from signatures; or to prevent wrinkling when folding heavy .

Prepress: All of the preparation done to the artwork/Lles prior to the actual printing. Includes layout, photo editing, and imposition.

Press Run: The actual running of the press to print the job following make ready. Also, the number of copies of a publication printed.

Printer’s Spread: Two facing pages in the order they will be printed, e.g. pages 1 and 4 and also 2 and 3 will be key lined together for a four-page brochure.

Pressure-sensitive paper: Paper material with self-sticking adhesive covered by a backing sheet. Used to make sheets of labels.

Printing Plates: A thin metal, plastic or paper sheet that serves as the image carrier in many printing processes.

Process blue: The blue or cyan color in process printing.

14 Process colors: Cyan (blue), magenta (process red), yellow (process yellow), black (process black). 

Proof: A prototype of an image that is supposed to show how it will appear when printed on the press. Commonly done electronically with a PDF Lle. 

R Ragged left: Type that is justiLed to the right margin and the line lengths vary on the left.

Ragged right: Type that is justiLed to the left margin and the line lengths vary on the right.

Ream: Five hundred sheets of paper.

Register: To position print in the proper position in relation to the edge of the sheet and to other printing on the same sheet.

Register marks: Cross-hair lines or marks on Llm, plates, and paper that guide strippers, plate makers, pressmen, and bindery personnel in processing a print order from start to Lnish.

Registration: The correct positioning of one color over another during the printing process

Resolution: The density of dots or pixels on a page or display usually measured in dots per

15 inch; the higher the resolution, the smoother the appearance of text or graphics. Resolution is measure in DPI (Dots Per Inch). Higher resolution images are required for larger printed sizes.

Reverse: The opposite of what you see. Printing the background of an image. For example; type your name on a piece of paper. The reverse of this would be a black piece of paper with a white name.

S Saddle stitch: Binding a booklet or magazine with staples in the seam where it folds. Methodist Print Shop can do this

Scanner: A device used to scan art, pictures or drawings in desktop publishing.

Score: A crease put on paper to help it fold better and prevent cracking along the folded edge

Self-cover: Using the same paper as the text for the cover (opposed to a heavier stock or clear acetate)

Shrink Wrap: Using heat to ax a thin plastic material around printed and bound  products to protect them for shipment and make handling and storage easier.

16 Signature: A sheet of printed pages which when folded becomes part of a book or publication. 

Slit: To cut printed sheets or webs into two or more sections by means of cutting wheels on a press or folder. This is part of business card production.

Slot Punch: The punching of oval or slotted holes. Typically used for name/ID badges. Methodist Badge Buddies are slot punched.

Spine: The binding edge of a book or publication.

Spiral Bind: To bind using a spiral of continuous wire or plastic looped through holes. Also called coil bind. Printing Services can do spiral/coil binding.

Spoilage: Planned paper waste for all printing operations.

Spread: Two facing pages. They can be a reader’s spread or a printer’s spread.

Stamping: Term for foil stamping.

Stock: The material to be printed.

Substrate: Any surface on which printing is done.

17 Swatch: A small, printed solid used for color matching or measurement. It represents what an ink color might look like after it is printed.

T Text: The body matter of a page or book as distinguished from the heading and art.

Text paper: Grades of uncoated paper with textured surfaces. 

Tints: A shade of a single color or combined colors.

Trapping: The ability to print one color ink over the other, so that gaps don’t appear between overlapping elements on a printed piece.

Trim: To cut the excess paper from the edges of a publication after it has been printed and bound.

Trim marks: Similar to crop or register marks. These marks show where to trim the printed sheet.

Trim size: The Lnal size of one printed image after the last trim is made.

Two-up: Having two images of each item (see one-up).

18 Typesetting: Composing type into words and lines in accordance with the manuscript and typographic speciLcations.

Typography: The art and craft of creating and/ or setting type professionally.

U Under-run: Production of fewer copies than ordered. See over run.

Up: Printing two or three up means printing multiple copies of the same image on the same sheet. This saves time and money.

W WYSIWYG: Short for What You See Is What You Get. Refers to computer systems/software that display the true size and shape of typographic characters, rules, tints, and graphics.

Wash-up: Removing printing ink from a press, washing the rollers and blanket. Certain ink colors require multiple wash-ups to avoid ink and chemical contamination.

Waste: A term for planned spoilage.

Watermark: A distinctive design created in paper at the time of manufacture that can be easily seen by holding the paper up to a light.

19 Widow: A single word in a line by itself, ending a paragraph, or starting a page, frowned upon in good typography.

With the Grain: Folding or feeding paper into a press parallel to the grain of the paper

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Methodist Healthcare Printing Services 591 Dr. M. L. King, Jr. Avenue Memphis, TN 38126 Phone: 901-521-9595 Fax: 901-521-9596 [email protected]