A Muskoka Airport Marketing and Business Development Strategy

November 2003 Final Report

The Muskoka Airport

Marketing and Business Development Strategy

July 2003

The District Municipality of Muskoka

In partnership with FedNor Standard Limitations

This report has been prepared for the exclusive use of our client, namely the District Municipality of Muskoka acting for itself and others. Any distribution and use of this report by third parties are our client’s sole responsibility. The discussion in this report is based on the proposed scope of work, the extent of our site observations, interviews, research and other information available to us to date.

The material in this report reflects KMB Aviation Consulting Group Inc.’s best judgement in light of the information available to it at the time of preparation. Any use which a third party makes of this report, or any reliance on or decisions to be made based on it, are the responsibility of such third parties. KMB Aviation Consulting Group Inc., accepts no responsibility for such damages, if any, suffered by any third party as a result of decisions made or actions based on this report. 2

TABLE OF CONTENTS

1. Executive Summary 3

2. Introduction 8

3. Background 10

4. Facilities Condition Report and Budget Review 11

5. Business Development Strategy 14

6. Muskoka Airport Marketing Plan 24

7. Conclusions and Recommendations 36

Appendices

A. Action Plan

B. Contact List

C. Canadian Charter Companies

D. US Charter Companies

E. Ontario Aircraft Maintenance Companies

F. Transport Canada Material

G. Development

H. Marketing

I. Facility Condition Report Detail

J. Miscellaneous

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1. EXECUTIVE SUMMARY

This report provides a business development and marketing strategy for the airport. It explains how Muskoka Airport can position itself as being different from other airports and how it can meet its full potential through a change in approach to its business and the marketing of that new business approach. The airport has many attractive features that can be used for marketing purposes ultimately leading to more business activity.

The methodology used in the study encompassed four phases. Phase 1 consisted primarily of data collection and review. Phase 2 involved key meetings, contact with appropriate authorities and information sources and identification of opportunities. Phase 3 comprised a detailed analysis of information obtained and Phase 4 involved the preparation of an action plan and the final report.

The District Municipality of Muskoka owns and operates the airport. The Muskoka Airport Implementation Committee provides oversight and recommends policy direction for the airport to Muskoka District Council. The airport is managed through the Planning and Economic Development Department. Revenues for the airport accrue from land sales, land lease payments, landing and parking fees and aviation fuel sales. The District of Muskoka supports the airport's operations and capital budget revenue shortfalls.

As part of the study a general review of the condition of the facilities and its infrastructure was undertaken. The Airport Terminal Building has been given only a Fair rating in the review with replacement or major rehabilitation recommended within the next decade. Rather than replacing the building it is suggested that the Terminal Building be housed in the Norwegian-Canadian Memorial and Cultural Centre. By having only one public facility on the airport savings can be found in operations and staffing for both facilities. The maintenance garage and sand storage building is in poor condition and should be considered for replacement. The airfield electrical system should be examined by a qualified airfield electrician to determine adequacy of the system and required upgrades.

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The main runway is in reasonable condition and is slated for re-construction in 2010. The cross-wind grass runway is also in reasonable condition.

Of principal concern is the capital budget. Inadequate funding for the main runway re- construction in 2010 is provided. Preliminary estimates have determined that provision for more than $4,000,000. is required rather than the $2,000,000. figure stated in the budget. The operating budget does not carry adequate funding for a marketing program as described in this report. The study was not able to identify any ongoing operating budget support programs from the federal or provincial level.

The business development strategy has two important elements. The first element is focused on opening up the eastern side of the airport lands to development. The second element is the stimulation of existing business. The attractiveness of the east development land, east of Runway 18/36, is its spaciousness and generally level terrain. These attributes permit the airport to offer any size lot to potential aviation businesses and good access to the main runway. An initial layout of the east development lands has been done. The layout contains provision for a roadway, a taxiway and 10 lots of varying size.

Provision of capital funding for the development area, its taxiway and roadway access has been discussed in detail with FedNor and the Northern Ontario Heritage Fund offices. The project as envisaged will meet the their guidelines for such projects on a shared financing basis. Nothing in the east development area compromises the development options defined in the Master Plan prepared by LPS Aviation in 1999.

The employment base and capacity for growth at the existing businesses with some exceptions is limited to some degree. Growth of these businesses will tend to reflect the overall aviation economy, competitive forces and the skill of the entrepreneur operating the business. However, there may be some opportunity for business expansion and growth into the proposed East Development Lands. Existing businesses should be used to assist in marketing the airport. ______

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Travel to individual cottages through the airport can be stimulated by an improvement of the awareness of the airport. However, a convenient ground transportation system must exist to get the traveler to and from their holiday destination. Therefore, when a more intensive airport marketing program is implemented the car rental agencies should be invited to participate in the campaign.

Interviews were carried out at selected major resorts. The resorts surveyed were the Taboo Resort Golf and Conference Centre, the Delta Sherwood, and the Deerhurst Resort. The research was aimed at identifying current business linkages between the resorts and Muskoka Airport, and determining whether such connections might be mutually beneficial. The close proximity of the resorts to the airport would lead one to expect an informative relationship would exist, and each would be knowledgeable of the other. Based upon our research this was not the case.

The resorts indicated an interest in investigating mutual airport-resort business building practices. It is recommended that the airport consider the inclusion of appropriate resort management personnel as part of a wider public consultation process, designed to gain/maintain support for the airport and its initiatives.

Muskoka Airport is like many other small airports in Ontario. It has a limited tenant business base supported by relatively small communities. The marketing analysis attempts to magnify the unique capabilities of the airport as compared to others and define the best method of achieving business opportunities. The marketing plan is based upon discussions and interviews with informed persons and research on market dynamics and marketing presentation. It is based on a business standard SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats). The analysis is described in detail in the full text of the report.

The resulting target markets can be divided into two segments. They are the land development market and the tourism market. The primary land development market should be focused on attracting new or expanding existing aviation-related businesses including: ______

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6 aircraft manufacturing; aircraft servicing; aircraft repair and overhaul; and, aircraft painting. The tourism market is a natural fit for the airport and it is already involved in a large way with that industry. However, there could be closer coordination between the tourist market providers, the tourist agencies and any others involved with the industry.

The marketing tactics developed include the creation or enhancement of the Muskoka identity or brand, having airport properly listed and promoted in all economic development and tourist material and the coordination of airport brochure material with other promotional material.

The sales strategy recommends that the Airport Manager direct all "sales" or business- development activity. He will require some administrative assistance in order to more effectively take on this function. The brand strategy suggests that the successful Muskoka brand should be more directly integrated into the brand and marketing of the airport. To support the objective of building awareness of the Muskoka Airport as a viable business location, awareness advertisements in key trade publications and the internet are recommended as well as undertaking a direct mail campaign. The report contains listed costs for the promotional program. An Action Plan which summarizes the proposed activities mentioned in this study report is included at Appendix A.

The report's recommendations are as follows: 1. That the Action Plan at Appendix A be adopted as the blueprint for the future development and operational posture of the Muskoka Airport. 2. That the airport capital budget plan be examined in more detail to ensure that it is correct as possible. 3. That the Muskoka Airport Marketing Plan be adopted and that it be provided with the material and human resources needed to implement its suggestions and recommendations.

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4. That the east side of the airport be opened for development and that detailed planning take place for lot layout, access and services. 5. That once the concept for the east development area is examined and that a market for the lands is certain, that funding from federal and provincial agencies be sought for access and service costs. 6. That the airport become more closely integrated and harmonized with the tourist industry and that collaboration between the resorts and the airport become a matter of policy including package tours. 7. That the airfield electrical system be examined by a qualified airfield electrician. 8. That local real estate agencies be encouraged to market the airport lots for sale. 9. That the airport authorities meet with the current tenants and airport property owners to encourage them to expand their operations and to assist in airport business development. 10. That the Airport Manager direct all airport marketing activities with appropriate resources provided. 11. That all District and community web sites be revised to reflect the presence of the airport and to otherwise promote the airport with appropriate connecting links.

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2. INTRODUCTION

The District Municipality of Muskoka owns and operates the Muskoka Airport. The airport is an important community asset that benefits a broad area of economic activity in the District. With the desire to enhance existing business activity at the airport and attract other business activities the District issued an Invitation for Proposals to prepare a Muskoka Airport Marketing and Business Development Strategy. KMB Aviation Consulting Group Inc., was selected to prepare the strategy. Funding support for the preparation of the strategy has been provided in partnership with FedNor.

This report provides a business development and marketing strategy for the airport. It explains how Muskoka Airport can position itself as being different from other airports and how it can meet its full potential through a change in approach to its business and the marketing of that new business approach.

Muskoka Airport is not unlike many other rural airports in Ontario in that much of the flying activity at the airport is seasonal in nature and the existing on-site business operations are relatively small with some exceptions. This strategy has been developed with the intent to provide an outline as to how to enhance existing business, attract new business placements at the airport and grow the flying activity.

The airport has many attractive features that can be used for marketing purposes ultimately leading to more business activity. It is an all-weather airport with an instrument approach to its runways with best minimum limits of 535 foot ceiling and 1 _ mile visibility. It has a 6000-foot long, 150-foot wide paved runway with both private and public aircraft parking aprons. Normal aircraft fueling and handling services are available. The District of Muskoka will lease or sell land to prospective users. The airport is located immediately adjacent to the Provincial four-lane divided highway No. 11 with interchange access just north of the airport. The airport advertises itself as a 90-minute drive north of Toronto via

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Highways 11 and 400.

The methodology used in the study encompassed four phases intended to cover all aspects of the marketing and business development strategy requirements. Phase 1 consisted primarily of data collection and review. Phase 2 involved key meetings, contact with appropriate authorities and information sources and identification of opportunities. Phase 3 comprised a detailed analysis of information obtained and Phase 4 involved the preparation of an action plan and the final report.

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3. BACKGROUND

In preparing the marketing and business development strategy many sources were accessed for information and background on the District, the current state of the aviation industry and how these factors impacted Muskoka Airport. A list of contacts made is included at Appendix B. An advertisement was placed in a widely distributed weekly paper in the District. A copy of the advertisement is included at appendix J. Two responses were received through the advertisement of which only one required further investigation.

The Airport is located in the Town of Gravenhurst and is immediately adjacent to and with good access to Highway 11, a four-lane rapid access route north and south. Most significantly it provides good access to the greater Toronto area, the key market and source of tourists for the District.

The District Municipality of Muskoka owns and operates the airport. The Muskoka Airport Implementation Committee with representation from throughout the District provides oversight and recommends policy direction for the airport to Muskoka District Council. The airport is managed through the Planning and Economic Development Department and is staffed by an airport manager, an assistant airport manager as well as seasonal and back-up part-time employees.

Revenues for the airport accrue from land sales, land lease payments, landing and parking fees and aviation fuel sales. The District of Muskoka supports the airport's operations and capital budget revenue shortfalls.

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4. FACILITIES CONDITION REPORT AND BUDGET REVIEW

4.1 Facilities Condition Report To determine if there were any infrastructure problems that could adversely affect the business strategy and marketing of the airport a general review of the condition of the facilities and its infrastructure was undertaken. The resulting Facility Condition Report (FCR) is included at Appendix I in full detail.

The Airport Terminal Building, ATB, has been given only a Fair rating in the FCR with replacement or major rehabilitation recommended within the next decade. Rather than plan on replacing the building it is suggested that any space requirement needs for the ATB be factored into the design for the Norwegian-Canadian Memorial and Cultural Centre. By having only one public facility on the airport savings can be found through shared common rooms such as washrooms, lobby, meeting rooms and exterior entrances. Staffing of the integrated building should also become more efficient, particularly during the slow tourist months of winter.

At the time of inspection the maintenance garage and sand storage building was in poor condition generally and should be considered for replacement. In particular, the sand storage part of the structure has a roof that is inadequately supported. The need for installing extra roof supports to ensure it did not collapse under a heavy snow load was identified and extra roof supports have since been added by airport staff.

The airfield electrical system should be examined by a qualified airfield electrician to determine adequacy of the system and required upgrades.

The main runway is in reasonable condition and is slated for re-construction in 2010. The cross-wind grass runway is also in reasonable condition and provides a service for light

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12 aircraft with demanding cross wind limits thus ensuring safer flight operations at those times. It should be considered for hard surfacing as demand develops.

4.2 Budget Review A review was conducted of the airport budget. Of principal concern is the capital budget. In our estimation inadequate funding for the main runway re-construction in 2010 is provided. Preliminary estimates have determined that provision for more than $4,000,000. is required rather than the $2,000,000. figure stated in the budget. This study did not include the need for the preparation of detailed engineering estimates for construction items. However, our engineer will discuss this matter in more detail with the airport manager, if desired, to outline where under estimating may have occurred in preparing the original estimates. It could well be that an examination of the other pavement rehabilitation projects would find other examples of under estimation.

The operating budget does not carry adequate funding for a marketing program as described at Section 6 of this report. In addition it has been determined that the airport manager will have to have some administrative support to properly carry out his marketing function as envisaged in Section 6. The funds required for marketing are discussed in more detail in that section. The study was not able to identify any ongoing operating budget support programs from the federal or provincial level that would assist in alleviating this situation.

4.3 Funding of Capital Projects Again, the funding of airport capital projects through outside assistance remains a problem. Recognizing this, the federal government has undertaken a study of the viability of regional and small airports as part of its announced program, "Straight Ahead - A Vision for Transportation in Canada". The study is scheduled to be complete and given to the Minister of Transport by the end of 2003. An excerpt from the Transport Canada web site

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13 mentioning the study is attached at Appendix F. Muskoka Airport is one of the airports listed in the study definition.

Transport Canada has funded small and regional airports capital programs under the Airports Capital Assistance Program,(ACAP), for the past several years if the airport has scheduled passenger service. It is assumed that any funding of small and regional airports beyond the present parameters of ACAP would be added to the ACAP program. A description of the program is included at Appendix F to demonstrate to the reader the type of controls and restrictions that Transport Canada applies to its airport capital subsidy programs. In this program all eligible airports across Canada compete for the assigned funds on a priority basis for safety related projects. Typically much of the funding is allocated to major infrastructure projects such as runway re-construction. Muskoka Airport is not eligible for the program as presently constituted because it does not have year-round regularly scheduled passenger service handling a minimum of 1000 commercial passengers per year. Hopefully, the study of the viability of regional and small airports will recommend extension of the ACAP program with commensurate funding to include airports such as Muskoka. But even if the government does establish such an extension, a review of the ACAP program description shows that the various elements of the application process and the shared funding process does not guarantee that any funds are granted easily.

4.4 Funding of Development Projects Infrastructure The projects related to property development at the Muskoka Airport are described in Section 5, Business Development Strategy. Capital funding for those programs is described in that section.

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5. BUSINESS DEVELOPMENT STRATEGY

The business development strategy is focused on two important elements that have been designed to maximize the potential of the airport and the region. The first element is based on opening up the eastern side of the airport lands to development for aviation related businesses offering the sale of the land in various sized lots. The second element is the stimulation of existing business through an emphasis on the tourist and business aviation market.

Muskoka Airport is like many of the other small airports formerly owned or operated by Transport Canada. This trend in Canada of turning over the airports to the communities has created a situation where the airports so affected are searching for ways to enhance their revenue base. The result is that many airports are chasing the same limited business opportunities. Geography limits the success of many but Muskoka's location close to Toronto can be an advantage to be exploited as described later in this report.

5.1 East Development Lands The attractiveness of the east development lands, east of Runway 18/36, the main runway, to development is its spaciousness and generally level terrain. These attributes permit the airport to offer any size lot to potential aviation businesses and good access to the main runway. In contrast the development of the west development area, existing, has been somewhat chaotic resulting in inefficient layouts and a bifurcated assembly of operations. Opening the east development lands should be done using logical planning standards to ensure that the layout does not compromise the efficient operation of the entire facility.

An initial layout of the east development lands has been done. The layout contains provision for a roadway along which gas and electrical services can be located. It also has a provision for a taxiway parallel to the main runway situated to provide service to the development lots. To provide an example of the flexibility of the site 10 lots have been

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15 delineated ranging in size from 3.0 acres to 17.2 acres. The total developable area is estimated to contain 96.2 acres. The conceptual design of the area is shown on the fold-out Overall Site Plan contained on the next page.

This site plan has been given a preliminary review by some of the planning authorities responsible for development in the District. The concept and its detail will require a more comprehensive examination and approval by the authorities at the appropriate time prior to development.

Provision of capital funding for the development area, its taxiway and roadway access has been discussed in detail with FedNor and was well received. The project as envisaged will meet the FedNor guidelines for such projects on a shared financing basis with the province and the municipality provided that a market for the lands is evident. From the provincial perspective the best source of funds will be the Northern Ontario Heritage Fund. That fund can provide outright grants or a repayable contribution as development lots are sold. This prospect has been discussed with the Heritage Fund office in Huntsville where it was well received. In addition, the FedNor office has discussed the matter with the Heritage Fund office indicating the FedNor interest.

Absorption of such a large piece of land will take many years if not decades thus it is proposed that road, taxiway and services to the lands only be provided as it is needed. For example, if Lot 1 were to be sold to a firm requiring runway access for its services the taxiway would be built only to service that site as would the roadway. If Lot 1 were to be sold to an aviation firm that manufactures or services aircraft components, shipping product by truck, then only the roadway would have to be constructed. In addition, land sales should not be made to speculators but should be restricted to those who intend to develop an aviation business within a set time frame. The airport development area should not be in competition with other industrial parks in the District. Local real estate agencies should be encouraged to market the airport development lands at appropriate remuneration.

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5.2 Other Development Lands Nothing in the east development area compromises the development options defined in the Master Plan prepared by LPS Aviation in 1999. In fact, a comprehensive promotional plan stressing the east development area could well attract others to the sites already defined in the master plan. As will be seen in reviewing the Muskoka Airport Marketing Plan it is intended to raise the total profile of the airport, not just the east development area. This overall stimulation of interest could be positive for the entire airport and its existing established firms.

5.3 Stimulation of Existing Business A review was made of the existing business at the airport comprising firms or agencies occupying leased or owned property as well as itinerant users of the airfield. Unfortunately, one of the major aviation service providers ceased business during the course of this study. The effect of this was to reduce employment and to remove an attractive aircraft service business from the airport that was expected to generate aircraft arrival and departure activity. The positive aspect of this loss was to create an opportunity for some other activity in a relatively large and modern hangar.

The employment base and capacity for growth at the existing businesses with some exceptions is limited to some degree by the capacity of the facilities, the nature of the business and the number of staff. Growth of these businesses will tend to reflect the overall aviation economy, competitive forces and the skill of the entrepreneur operating the business. During interviews it became evident that there may be some opportunity for business expansion and even some interest in growing into the proposed East Development Lands. Exploitation of this interest can be improved by enlisting the existing businesses to assist in marketing the airport and to take common cause with the District of Muskoka to fully develop the potential of the facility. These existing businesses should be encouraged to join with the District perhaps through a promotional agency modeled on a municipal Business Improvement Area (BIA).

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5.3.1 Corporate and Charter Aircraft Business The airport is used regularly, particularly in the warmer months, by a variety of corporate owned or chartered aircraft. The airport is well prepared to cater to this type of business with the exception of overnight hangarage. Typically this type of aviation activity reflects the economic posture of the community. Few persons arriving by air do so to visit or do business at the airport. They arrive or depart because of the business or leisure activities of the district. For example, at Oshawa Municipal Airport much of the corporate and air cargo usage is related to the automotive industry. That industry tends to avoid the use of air cargo as much as possible because of the expense and when it does it usually means a breakdown of the “Just in Time” inventory supply system.

Growth in this sector of the business will tend to come only as the direct business economy of the district grows with the exception of persons traveling to their cottages or to the resorts. Resort traffic is described in the next section. Travel to individual cottages through the airport is dependant upon two factors. First, the prospective traveler must have knowledge that the airport exists and that it can cater to the traveling public. A general improvement of the awareness of the airport that can help stimulate this type of business is described in the Marketing section of this report. Second, a convenient ground transportation system must exist to get the traveler to and from their holiday destination. Currently, the car rental system at Muskoka Airport is somewhat problematic. When a more intensive airport marketing program is implemented the car rental agencies should be invited to participate in the campaign. Such participation might lead to improvement in service.

5.4 Major Resorts As part of the data collection segment of this study interviews were carried out at selected major resorts. The resorts surveyed were the Taboo Resort Golf and Conference Centre (formerly Muskoka Sands), the Delta Sherwood, and the Deerhurst Resort. Meetings were conducted with the Marketing Directors of the three resorts. The resorts investigated were

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18 suggested by Tourism Muskoka as being representative of the larger resorts in the area, whose findings should also be representative of the resort tourism sector in Muskoka that could impact on airport business. The research was aimed at identifying current business linkages between the resorts and Muskoka Airport, and determining whether such connections, if they exist, might be mutually beneficial and to determine to what extent are resort patrons, current or future, customers of the airport. The task was to analyze opportunities for the tourism and recreation sectors of the resorts as they might affect the airport and the current business operations located on the airport.

5.4.1 Taboo Golf and Conference Centre Resort The Taboo Resort has 100 condominium residences and approximately 100 rental units. In addition to a host of indoor and outdoor activities, the resort's golf course, that opened in July 2002, and is undergoing continual development, is perceived by the marketing director as a developing attraction and potentially, a major source of revenue. This may in part be a result of the course prestige being enhanced by Mike Weir selecting it as his "home course".

Connection between Taboo Resort and the Muskoka Airport is marginal. The Director of Golf Operations and Marketing has little knowledge of the airport, its facilities or potential, in relation to his, or other resorts in the area. He asserted that although he does not anticipate Taboo Resort business needs meshing with those of the airport at this time, he is interested and willing to meet with like-minded airport authorities to investigate future possibilities.

5.4.2 Delta Sherwood Resort The Director of Sales and Marketing for 5 Delta Resorts (Delta Pinestone, Delta Grandview, Delta Rocky Crest, Delta Sherwood, Delta Lake Joseph) was interviewed at the Delta Sherwood - a 30-minute auto drive west of Bracebridge, near Port Carling. He has little information about Muskoka Airport, but his resort/aviation experience indicates

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19 that convenience, cost, lack of schedules, and time are major difficulties associated with air travel from airports to resorts. He claimed that attempting to coordinate people flying to Toronto on "package deals" and then transporting them to the resorts is unwieldy. Issues include things such as missed connections, late flights, marginal weather at smaller airports, lack of immediate availability for customs clearance and the inconvenience of disembarking at Muskoka Airport before moving to a resort.

For travel distances by auto of under three hours (85 % of his resort traffic comes from the GTA), he sees little benefit in attempting to arrange for air services into the Muskoka Airport. Float-plane operations are for him the preferred medium of air travel for Sherwood Resort and perhaps other resorts near the water. Helicopters were at one time viewed as an option, however that was discounted because of excess noise. Delta management is willing to talk further regarding business possibilities between the 5 Delta Resorts, (all within a one hour auto drive to the airport) and Muskoka Airport.

5.4.3 Deerhurst Resort The Director of Sales and Marketing of Deerhurst Resort manages the marketing of Deerhurst Resort, a conference resort and family vacation destination centre, with two well-known golf courses. The resort has 400 rooms; employs approximately 800 people in summer and 400 in winter. It has undergone major construction over the last three years. The resort is relatively well known in Canada with a major feature being its two 18 hole golf courses. The Director of Sales and Marketing is also responsible for marketing an attached Huntsville/Deerhurst Resort 3000' asphalt landing strip. This aerodrome is registered but unlicensed, and is seldom used, in part because of its restrictions and cautions for landing and departing aircraft. Information on the Muskoka Airport facility was not available and did not appear an item of consideration. The director did express interest in future discussions directed at facilitating the growth and complementary development of Deerhurst Resort and the Muskoka Airport.

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5.4.4 Summary Selected Resorts Theoretically Muskoka Airport is the hub-airport for the Muskoka area region and its many resorts. The close proximity of the resorts to this transportation facility would lead one to expect an informative relationship would exist, and each would be knowledgeable of the other. Based upon our research this was not the case. That being said, the requirement for the parties involved, airport, resorts, to cope with their operational business concerns, no doubt limits their efforts to engage in long-term market development planning.

Although the resorts surveyed indicated little aspiration about the possible benefits of aviation to their resort operations, they indicated an interest and willingness to investigate mutual airport-resort business building practices. One would expect that other Muskoka resorts might have similar interests. It is recommended that the airport consider the inclusion of appropriate resort management personnel as part of a wider public consultation process, designed to gain/maintain support for the airport and its initiatives. Resort marketing directors and airport authorities might widen their perspectives and provide informative input for Airport Implementation Committee dialogue.

It is our opinion that the relationships with the resorts offers a significant opportunity for business development. As the resorts do their individual promotion beyond the boundaries of the Greater Toronto Area, and particularly into the United States the mention of the airport and its capabilities and service is important. The prospective high end visitor must be made aware that an aircraft charter is a viable alternative to flying to Toronto Pearson airport and then driving or taking a limousine to Muskoka. The airport must direct the action necessary to ensure that this opportunity is fully exploited.

5.4.6 Golf and Winter Programs Area resorts recently capitalized on the increasing popularity of golf among resort/cottage vacationers by hosting the June 2003 three day inaugural Pro Am "Muskoka Golf Trail" tournament. Golfers were guests at the Taboo Resort and six other Muskoka area resorts,

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21 which, in cooperation with "Ultimate Golf Vacations", were instrumental in organizing the event. It involved two and five night packages that included accommodation, offering multiple rounds of golf at a number of the six Muskoka Golf Trail Courses. The resorts and Ultimate Golf Vacations collaborated in organizing and promoting this package holiday experience. Resort golfing patrons played at a variety of the resort golf courses during their stay, at one or more of the resorts.

This example of "Ultimate Golf Vacations" organizing and facilitating business among the resorts with golf package plans is interesting. To have those golf patrons and vacationers travel in groups, to and from the Muskoka Airport, en route to participating in the Muskoka Golf Trail Tournament, would be more interesting. The fact that Mike Weir, this years Masters champion, has selected Taboo as his home course may mean increased publicity and perhaps business for the facility. This could impact on Muskoka Airport with the potential for it to become a more important factor in general resort economic viability. At least one large party of 40 Toronto area golfers has chartered into Muskoka Airport in June 2003 for a day-long golf program.

Historically, Muskoka Airport summer airport traffic is at times the maximum amount the 3-person airport operation staff can handle. Airport business could best be enhanced through more active use of its facilities during the winter months. Airport patrons from the US that now measure about 5% of the annual total airport traffic might be attracted to the winter Ski Programs at the resorts. This would especially be so if they could fly in special "package groups" directly to Muskoka Airport from their international or domestic location.

5.4.7 Aviation Activity A number of aviation companies in the Muskoka area that use the local airport as well as other (mainly water) strips near the resorts include:

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· Air Muskoka - operates out of Muskoka Airport as a sales and maintenance centre for the Aztec Nomad; · Cameron Air - operates out of Buttonville, charters to Muskoka Lakes; · Cloud Air - operates from Mortimer Point on Lake Muskoka in the summer and from Muskoka Airport in the winter; · Found Air - operates out of Parry Sound, involved in the development of a new Beaver-type aircraft; · Image Air - from Muskoka Airport, operates to Buttonville and North American destinations; · 30,000 Island Air - operates float-planes from most resorts, providing air tours of Muskoka and Parry Sound; · Stanton Air - operates out of Orillia providing a variety of air charter services; and · Voyageur Airways - operates turbo-flights from North Bay with non-sked and charter operations.

The challenge related to these land and float operation companies flying to and from the Muskoka area is how to focus them on Muskoka Airport, to the advantage of both the airport, its existing business operations and the resorts. Models may be in operation from which comparisons could be made. Comparing distant local community airports with a similar resort-type clientele may reveal useful data. For example, it may be productive to research northern Michigan airport operations and investigate to what extent they have operated as a hub-like facility for tourist operations into the state north of Detroit, in summer and in the winter ski season. This latter activity can form part of the marketing initiative to see if lessons can be learned from Michigan.

5.5 Population Shift - Airport and Resorts Analogous to the American migration in population to south-central United States, there is increased density in the population of south-central Ontario. This migration for many people means, as reported in the Toronto Star "…that a year round residential community

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23 in Muskoka is set to boom". This is based on the belief that people love the area, but those from the GTA hate the driving to and from. Consequently, a more permanent adult population is retiring to communities at the resorts, and elsewhere in the Muskoka area.

The Toronto Star also reported that in addition to being a world-famous vacation playground, permanent residents would enjoy the 65 million dollar Heritage Resort to be constructed on the Gravenhurst lakeshore. The 3000' long facility, dubbed the "Muskoka Wharf", will include a waterfront of retail shops, business offices, a 100 room hotel, a variety of recreational facilities, all connected by boardwalks. In addition and separate from this is the construction of four new housing sites; two in Bracebridge and two in Huntsville. Many of this shifting population will, from time to time, wish to return to visit their "GTA roots". Facilitating their travel to and from the GTA with "packaged flight groups" to: Buttonville, City Centre, and Hamilton airports might be worthy of investigation by charter flight operators once this shifting population is established.

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6. MUSKOKA AIRPORT MARKETING PLAN

In this section of the report an airport marketing plan is presented. In the previous section a business development strategy was discussed which focused on key development and other business ideas as presenting the best opportunity for economic growth based on the airport. The marketing plan follows the themes of the business development strategy and outlines a method of achieving the strategy. The marketing plan follows a typical format for such plans thus may include some repetition.

6.1 Introduction Muskoka Airport is like many other small airports in Ontario. It has a limited tenant business base supported by relatively small communities. In this marketing analysis we will attempt to magnify the unique capabilities of the airport as compared to others and define the best method of achieving business opportunities. This marketing plan is based upon discussions and interviews with informed persons and research on market dynamics and marketing presentation.

6.2 SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats) 6.2.1 Strengths The following outlines the essential strengths of the airport. · The airport has a 6,000-foot long, 150-foot wide main runway. · It has an all-weather instrument approach. · It has substantial land available for development – for lease or sale. · The policy of selling airport land for aviation development is highly attractive to airport aviation businesses. The policy statement on land sale is included at Appendix G. · It has a considerable financial base in that it is owned and operated by the District Municipality of Muskoka and is accordingly well maintained and managed.

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· The Muskoka District enjoys a reputation as a high-quality tourist destination drawing visitors from not only Ontario but from the rest of Canada, Europe, Asia and the United States. · It is relatively close to the largest urban centre in Canada – Greater Toronto. · The airport is immediately adjacent to a major four-lane highway connecting it to Toronto advertising it as a 90 minute drive. · The airport has been able to attract aviation servicing businesses.

6.2.2 Weaknesses The following summarizes the major weaknesses of the airport. · Airport activity is highly seasonal in nature which tends to stress resources in the summer and limit activity in the winter. · The airport is approximately 90 minutes north of Greater Toronto thus not being a practical alternate airport location for that metropolitan area. · Lack of staff resources for marketing of the airport.

6.2.3 Opportunities Muskoka Airport is presented with a number of opportunities as listed below. · The Muskoka District is well promoted as a summer destination and its popularity continues to increase. · With the opening of Pickering Airport expected within the next decade, other airports may close and their tenants and users will be seeking alternate sites. The airports that may close include Oshawa, Buttonville and Markham. · With the gradual market take-up of development lands at Toronto Pearson and Hamilton airports a demand for land at Muskoka Airport could ensue. It must be remembered that Hamilton Airport and Muskoka Airport are both a 90 minute drive from the corner of Highways 401 and 400 and this fact can be exploited as a marketing feature.

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· The option of being able to purchase land is very attractive to prospective businesses that may consider locating at the airport.

6.2.4 Threats The airport is also faced with a number of threats from within the environment in which it operates. · Other airports closer to Toronto could develop their facilities and change their policies to negate any advantage that Muskoka airport might have in attracting Toronto-oriented businesses. · Over the past year the aviation industry has been under severe stress from a multitude of factors including issues related to the threat of terrorism. · The North American economy may weaken even more thus adversely affecting opportunities for growth for the airport.

6.3 Competitive Analysis The closest competitor airport and one that is of particular concern is Lake Simcoe Regional Airport. With its 5,000 ft runway and relative proximity to the Greater Toronto area it could be more attractive to a re-locating Toronto area business than Muskoka. In particular, if it sells rather than lease airport land it can be as attractive to development as Muskoka Airport.

The location of Muskoka Airport as far away from Toronto as it is removes it from direct consideration as an alternate airport. If the local market is as fully developed as can be reasonably expected then a source of major growth for the airport may be absent.

6.4 Marketing Objectives The primary objectives are to increase both business activity and employment at the Muskoka Airport through development of existing lands, enhancement of existing business

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27 enterprises located on the airport and growth of runway and other facility use by current and prospective users.

6.5 Target Markets The target markets can be divided into two segments. They are the land development market and the tourism market.

6.5.1 Land Development Market The primary land development market should be focused on attracting new or expanding existing aviation-related businesses including: · aircraft manufacturing; · aircraft servicing; · aircraft repair and overhaul, and; · aircraft painting.

These typically small to medium-sized businesses are currently located at Muskoka Airport, at other airports in Ontario, elsewhere in Canada and the United States. The decision-maker would typically be the owner-operator. The factors that impact the decision to re-locate, further develop existing or start-up include: · cost of land or leasing; · available services such as electricity and gas; · aviation facilities such as runway, weather observation facilities and other aviation amenities attractive to their customers; · access to their markets, and; · access to a qualified labour force. Appendix E lists a number of companies that could be considered targets. Some are well established in their current communities, others may be Muskoka marketing targets at airports where they could be squeezed out by airport policies or closures such as listed at 6.2.3. But, even the well established firms could have expansion plans that might be an

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28 opportunity for Muskoka Airport. The entire list should become targets of the Muskoka Airport publicity program. All of the companies located at present at Oshawa, Markham and Buttonville airports should be considered as marketing targets for re-location to Muskoka Airport when Pickering Airport is being developed as described at section 6.2.3.

Not to be forgotten is the necessity to work with already existing business enterprises at the airport. They have already been convinced to locate at the airport and should be encouraged to consider expansion of their existing business or expansion into other product or service lines. They can be a source of advice on the types of business that should be sought for the airport and they are a conduit into the information flow within the industry concerning change and opportunity.

6.5.2 Tourism Market The tourism market is a natural fit for the airport and it is already involved in a large way with that industry. However, there could be closer coordination between the tourist market providers, the tourist agencies and any others involved with the industry. This coordination is even more important as the industry attempts to expand its market beyond the predominant Toronto area.

6.6 Marketing Strategies

6.6.1 Marketing Tactics · Create or enhance Muskoka identity or brand, have airport properly listed and promoted in all economic development and tourist material. Coordinate airport brochure material with other promotional material. · Keep records of where airport promotional material is distributed and keep it updated and pertinent. One hotel was found to include an old airport brochure card with their mail-outs. A copy of the card is included at Appendix H.

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· Major resorts need more attention from the airport. Regular meetings should be held with the resorts to determine how the airport can assist them in meeting their objectives for more business. The resorts are generally lacking in knowledge of the airport's potential for service. If they have special customers flying in, the airport can develop a VIP handling service, including providing gimmicks such as airport staff, wearing clearly identified Muskoka Airport jackets or shirts, rolling out a red carpet when alerted by the resort. The airport should make that kind of sales pitch to the resorts. If the resorts are made aware of the potential for enhanced service at the airport that can lead to more airport use because the resorts will become airport promoters in developing their own business. Golf fly-in holidays are an example where the interest of the resorts and the airport coincide. As the resorts learn more about what the airport can do for them the results may be that they will direct business to the airport through client referrals. · An example of quality brand definition occurs if an outbound flight is delayed for any reason and the passengers have to be held temporarily and looked after. The airport's role in making such an event as least painful as can be for the visitor can define its hospitality. The reputation of the airport can be enhanced and defined as the most friendly for travelers in the country.

6.6.2 Pricing Strategy The cost of the land, either leased or sold, will be critical to any of the target market businesses. This plus the cost of aircraft handling, fuel and parking must be highly competitive with any competing airports in the Southern Ontario region. It is particularly important that pricing be comparative or better to all nearby competitive airports. Current airport pricing detail is included at Appendix G.

6.6.3 Sales Strategy It is recommended that the Airport Manager direct all "sales" or business-development activity. Ideally, 20% of his time should be devoted to marketing-related activity. The

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Airport Manager will require some administrative assistance in order to more effectively take on this function. This assistance would involve the preparation and distribution of marketing and advertising material as well as replacement assistance for the activities in which he is engaged at present. The Airport Manager is best placed to carry out the function of airport marketing. In our experience it is easier to teach the airport manager the concept of marketing than it is to teach a marketing specialist the intricacies of aviation and airports. If you do not understand the needs of the airport user you cannot fully exploit the business potential that each airport user can bring. All airport managers should be involved in business development just as any business "owner " should be. Larger airports have dedicated marketing manager positions and these positions are typically filled with persons who have extensive aviation industry experience. If necessary, the Muskoka Airport Manager should be given the opportunity to upgrade marketing skills through formal training.

6.6.4 Brand Strategy The District of Muskoka has a very well defined and well-known brand. The key attribute of this brand is quality. The successful Muskoka brand should be more directly integrated into the brand and marketing of the airport.

6.7 Promotional Plan

6.7.1 Communications Objectives · To increase awareness of the Muskoka airport as a viable location for businesses as defined in the target market. · To generate qualified leads of interest from the target market.

6.7.2 Key Messages While the Muskoka Airport has many attractive characteristics the two most compelling are the fact that the runway is 6,000 feet long and that the land is available for sale and

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31 lease. These characteristics are both unique in the competitive environment and appealing to the target market. As such, any marketing messages should stress these facts. In addition, marketing materials should trade on the excellent reputation as a quality destination enjoyed by the Muskoka District.

6.8 Recommended Tactics

6.8.1 Advertising To support the objective of building awareness of the Muskoka Airport as a viable business location, awareness advertisements in key trade publications and the internet are recommended. The publications recommended for consideration include: · Wings · Aviation Week · Air Transport World · Business and Commercial Aviation

Examples of aviation magazine advertising are shown at Appendix H. Also shown are examples of web page advertising.

6.8.2. Direct Mail Campaign To generate leads for follow-up, it is recommended that a direct mail campaign be undertaken in the late winter. The recommended list for this campaign should be drawn from Appendixes C, D, E and the list of local carriers at section 5.4.7. To be effective, it is important that the direct mail package have as much impact as possible. As such, it is recommended that it include a promotional giveaway or gift branded with the Muskoka Airport logo. An item that sits on the recipients desk can be a constant reminder of Muskoka. Attractive and functional small items can be purchased for less than $10.00 each if bought in quantities of 100 or more. To encourage the generation of response to the campaign it is recommended that the package include a special offer. A suggestion for this

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32 offer would be a chance to win a weekend at a Muskoka resort including air transportation to the District (including, of course, a tour of the airport and environs).

6.8.3 Sales Support Tools It is recommended that a full colour kitfolder and four page promotional brochure for the airport be produced. The kitfolder should have on its front cover airport and District pictures and logo. The rear cover could have airport pictures showing various facility features. The promotional brochure should have an airport welcome on page one, airport characteristics on page two, facilities and services on page three and land lease and sales information on page four. As well, blank datasheets which could be overprinted with information pertinent to specific leads should be printed as well. Local commercial real estate firms should be used to market and sell the lots on the airport if they are interested. This is a particularly significant way of disposing of the east development lands as it involves others in the community in taking a stronger or non-passive interest in the airport.

6.8.4 Trades Shows/Events Participation at key industry and development trade shows is an element in the promotional plan. The purpose of such attendance is to acquaint others with knowledge of the airport and its attributes. This should be done only if it can be done jointly with the economic development arms of the District and its communities to reduce costs.

6.8.5 Publicity/Media Relations Program Consideration should be given to announcing these marketing initiatives and its key attributes through a local media and publicity campaign. Information on the airport was negligible at the Gravenhurst Chamber of Commerce, as well as the Town Library. The Tourist Bureau south of Town had little information, other than a small insert in a tourist magazine that included information similar to that contained in the Canada Flight Supplement (CFS) aviation publication. These findings on the lack of public and business knowledge may indicate the need for further investigation and promotion.

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6.8.6 Internet Advertising/ Website In reviewing the various web sites for the District the airport is not well referenced. For example, the directions to Gravenhurst include only road references; not only that, the map of the Town does not include the airport even though it is located within the Town's boundaries. There are no links from Gravenhurst, Huntsville, Lake of Bays, Muskoka Lakes and Georgian Bay sites to the airport web site although the Bracebridge site does contain an airport link.

The District of Muskoka web site does not include the airport on the map of the district. Links and references to the airport do exist throughout the site. However it would be useful to include the airport site on the Links directory. As well a section of the site could be established showing how to get to Muskoka. In this section road, rail and airport directions should be given. It also must be noted that in various places on the site the location of the community is either 90 minutes or two hours north of Toronto. This begs the issue what part of Toronto and what mode of travel.

The Muskoka Tourism web site is also weak on references to the airport. Again the airport does not exist on the map. The Travel Trade section of the site includes no reference to the airport and its facilities.

A thorough review of all the area municipal and municipally financed web sites should be undertaken to ensure a commonality of information about travel methods and the airport particularly.

6.8.7 Logo/identity A new airport logo may be required to tie in with other Muskoka Region branding. If a new logo is done it should tie in with the airport signage. Current signage at the airport is totally inadequate with the exception of the standard airport reference signs on Highway 11. The main airport sign is well situated in terms of exposure to Highway 11 but it is not

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34 lit during darkness. Lighting it may not be possible in terms of interference with flight operations but relocating the sign to an area where both lighting and highway exposure is provided should be investigated. The sign should say in bold detail that aviation lots are for sale. Interior airport signage is abysmal and finding the airport terminal building, particularly in the dark can be quite an adventure particularly as a grove of trees obscures the buildings on the approach road from the south. Consideration should be given to opening up the view of the terminal area by removing the trees.

6.9 Budget To provide some guidance for budget purposes the following estimates are provided to give an order of magnitude to the cost of a marketing program. Some of the costs are one time only, others are recurring. The categories of expenditure and their estimated costs are as follows. Marketing assistance to the Airport Manager: $5,000. per year Publication advertising, 1 magazine, (Wings) 3 times, _ page: 1,895. per year Ad design (photography extra): 4,500. Brochure design and production, 1000 copies: 18,500. Direct mail campaign with gift, 100 copies: 5,000. Trade show display (registration and attendance extra): 5,500. Web page design and integration (up to): 10,000. Logo design: 4,500. Airport signage, including lighting (up to): 15,000.

Listed costs have been obtained from a firm specializing in advertising. Actual costs will depend upon level of effort determined, integration with other District programs and direct quotations from firms providing such services.

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6.10 Evaluation To measure effectiveness of the marketing campaign a tracking system should be devised to record all market response contacts by mail, phone, office inquiry and internet. An annual report should provide an evaluation of success and recommendations for changes or enhancements of the marketing campaign.

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7. CONCLUSIONS AND RECOMMENDATIONS

7.1 Conclusions It can be concluded in general that Muskoka Airport is a good airport with potential for business growth through development and through stimulation of existing business. Like many small airports its potential is limited by a relatively small economic base with commensurate limited airport use. Unlike many small airports it has two features that can be very attractive to the aviation industry. It has a 6000-foot main runway and it sells as well as leases its development lots. This will permit the airport to position itself as different from other airports. The opening up of the east development area will further differentiate the Muskoka Airport from others.

These two features combined with a strong summer tourist industry use of the airport suggest that the future of the airport should see continued development and growth of existing and attraction of new aviation businesses located at the airport. The best method of exploiting this potential is to embark on an extensive marketing program including advertising. This should be combined with a concerted effort to integrate the airport presence into tourist organizations, associations and operators. The marketing program will spur the take-up of development lots and improve the chances of gaining more flight operations. The integration of the airport more tightly with the tourist industry will provide opportunities to promote the airport to others in the industry who know little about the airport and what it can offer to the industry.

The condition of the airport, its infrastructure and buildings is a matter of concern if proper capital funding is not provided. The District of Muskoka capital budget for the airport may be inadequate. Detailed examination has shown that the budget proposed for the re- construction of the main runway may be understated by 50% or more. Other scheduled rehabilitation projects may similarly be under estimated. The airport's future cannot be assured unless accurate financial forecasting is undertaken to allow proper provision of

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37 capital funds in the future. The asset must be protected if it is to grow and provide economic impetus to other district activities.

7.2 Action Plan An Action Plan which summarizes the proposed activities mentioned in this study report is included at Appendix A. Rough cost estimates for the actions contemplated are provided where possible. Suggested time frames for the actions are also included for consideration.

7.3 Recommendations 1. That the Action Plan at Appendix A be adopted as the blueprint for the future development and operational posture of the Muskoka Airport.

2. That the airport capital budget plan be examined in more detail to ensure that it is correct as possible.

3. That the Muskoka Airport Marketing Plan as presented at Section 6 be adopted and that it be provided with the material and human resources needed to implement its suggestions and recommendations.

4. That the east side of the airport be opened for development and that detailed planning take place for lot layout, access and services.

5. That once the concept for the east development area is examined and that a market for the lands is certain, that funding from federal and provincial agencies be sought for access and service costs.

6. That the airport become more closely integrated and harmonized with the tourist industry and that collaboration between the resorts and the airport become a matter of policy including package tours.

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7. That the airfield electrical system be examined by a qualified airfield electrician.

8. That local real estate agencies be encouraged to market the airport lots for sale.

9. That the airport authorities meet with the current tenants and airport property owners to encourage them to expand their operations and to assist in airport business development.

10. That the Airport Manager direct all airport marketing activities with appropriate resources provided.

11. That all District and community web sites be revised to reflect the presence of the airport and to otherwise promote the airport with appropriate connecting links.

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ACTION PLAN

Note: Recommended implementation or start of action date and incremental cost included with each action.

1. The sand storage building roof be adequately supported as soon as possible. (September 2003; Cost - $5,000.)

2. The airport capital budget plan be examined in more detail to ensure that it is correct as possible. (January 2004; Cost – Nil)

3. The Muskoka Airport Marketing Plan be adopted as policy and that it be provided with the material and human resources needed to implement its suggestions and recommendations. (March 2004; Cost- $7,000 annually; $32,000+, one time)

4. The east side of the airport be opened for development and that detailed planning take place for lot layout, access and services. (Spring 2004; Cost – $25,000.)

5. The airport become more closely integrated and harmonized with the tourist industry and that collaboration between the resorts and the airport become a matter of policy including package tours. (Spring 2004; Cost – Nil)

6. The airfield electrical system be examined by a qualified airfield electrician. (Summer 2004; Cost - $3,500.)

7. Local real estate agencies be encouraged to market the airport sale lots. (Summer 2004; Cost - Nil)

8. Airport authorities meet with the current tenants and airport property owners to encourage them to expand their operations. (February 2004; Cost - Nil)

9. The Airport Manager direct all airport marketing activities with appropriate resources provided. (February 2004; Cost – $5,000. annually, included at 3 above)

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10. All District and community web sites be revised to reflect the presence of the airport and to otherwise promote the airport with appropriate connecting links. (Spring 2004; Cost – included at 3 above)

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LIST OF AGENCIES AND PERSONS CONTACTED

Contact Telephone

Airport Implementation Committee Tim Brosnahan, Muskoka Weather Office 705 684-9138 David Brushey, Northern Development Advisor, Northern Ontario 705 788-9771 Heritage Fund John Bullock, Director of Sales and Marketing, Delta Resorts 905 722-5505 Mary Louise Canning, Regional Manager, Funded Programs, 416 952-0484 Transport Canada Cathy Chivers, Charter Sales Rep., Voyageur Airways 705 476-1750 Chris Chorny, Civil Aviation Safety Inspector, Transport Canada 416 952-0242 David Daniel, Supervisor, Vehicle Fleet Management 416 952-0476 Transport Canada Steve Faulkner, Airport Manager, Muskoka Airport 705 687-2194 Sandy Ferrari, Ferrari Flight Training 705 687-3901 Cheryl Forth, Community Economic Development Officer, FedNor 705 746-4547 Margaret French, Commissioner of Planning and Economic 705 645-2231 Development, District of Muskoka Gravenhurst Chamber of Commerce, Office 705 687-4432 Duncan Grewcock, Lord Planning and Management 416 928-9292 Dave Gronfors, Air Muskoka 705 687-6696 Andrew Hamblin, Found Air 705 378-0530 Nigel Hollidge, Director of Golf Operations and Marketing 705 687-2233 Taboo Resort Brent Lavery, Director Sales and Marketing, Deerhurst Resort 705 789-7113 Robert A. Lehtonen, President, Image Air Charter Inc. 905 405-0331

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Contact Telephone

Miguel Mendes, Vice President, Image Air Charter Inc. 905 405-0331 Don Mortimer, President, Cloud Air Service 705 765-3574 John Nicks, Principal, Lord Planning and Management 416 928-9292 Tim Orlando, Marketing Manager, Ultimate Golf Vacations 905 755-0999 Andy Pierson, Nav Canada 905 612-5801 Dan Quesnelle, Muskoka Aircraft Components 705 687-5911 Sean Russell, NetJets 732 326-3745 Mark Stirling, Assistant Airport Manager, Muskoka Airport 705 687-2194 Ian Sugden, Coordinator of Development Services and 705 687-3412 Chief Planner, Town of Gravenhurst Bill Sullivan, Executive Director, Tourism Muskoka 705 689-0660 Elton Townsend, Lake Central Air Services 705 687-4343

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Canadian Charter Companies

British Columbia C.O.E. CONSTRUCTION ITO, Hangar Building, PO Box 40 AIR-HART AVIATION Coal Harbour, BC VON 1KO 1326 Water Street Tel: 250-949-6371/250-949-6371 opps Kelowna, BC V1Y 9P3 Key Personnel: Joel M. Eilertsen, Pres Tel: (250) 762-9830/Fax: (250) 762-9840 Key Personnel: Trevor Erhardt, Avn. Mgr CENTRAL MOUNTAIN AIR Email: [email protected] P0 Box 998 Web Site: www.air-hart.com Smithers, BC VOJ 2H0 Tel: 250-847-4780/Fax: 250-847-3744 AIR NOOTKA Key Personnel: Doug McCrea, Pres Box 19 Gold River, BC VOP IGO COASTAL MOUNTAIN AIR Tel: (250) 283-2255/Fax: (250) 283-2256 Box 105 Key Personnel: Grant Howatt, Pres Pemberton, BC VON 2LO Tel: 604-894-5850/Fax: 604-894-5840 ALTAIR AVIATION LTD. Toll Free: 1-800-953-7755 7-11465 Baynes Road South Key Personnel: Amanda Stringle, Pres. Pitt Meadows, BC V3Y 2B4 Email: [email protected] Tel: (604) 465-5414/Fax: (604) 465-5174 Web Site www.cmairtours.com Key Personnel: C. Leonard, Pres. Email: [email protected] CONAIR A division of Conair Group Inc. BATES AIR LTD. 1510 Tower Street PO Box 277 Abbotsford, BC V2T 6H5 Powell River, BC V8A 4Z6 Tel: 604-855-1171/Fax: 604-852-2868 Tel; 604-485-2551/Fax 604-485-2941 Key Personnel: Barry Marsden, Pres Toll Free: 1-877-577-8778 Web Site: www.conair.ca Key Personnel: Bob Bates, Pres www.batesair.com FLYING TANKERS LTD. RR 3 Lakeshore Road BAXTER AVIATION LTD. Port Alberni, BC V9Y 7L7 PO Box 1110 Tel: 250-723-6225/Fax: 250-723-6200 Nanaimo, BC V9R 6E7 Key Personnel TA. Dixon, GM Tel: 250-754-1066/Fax: 250-754-1075 Email: [email protected] Toll Free: 1-800-661-5599 Key Personnel: Tom Baxter, Pres. GLACIER WINGS FLYING SERVIC, LTD Email: [email protected] Box 389 Web Site: www.baxterair.com Atlin, BC VOW 1AO Tel: 250-651-7603/Fax: 250-651-7757 BERRY AIR LTD. Key Personnel: Stefan Voswinkel, Pres/ops Mgr 1031 Heritage Crescent Web Site: www.flying-safaris.com Prince George, BC V2M 6X2 Tel: 250-960-0366Fax 250-563-7788 HARBOUR AIR LTD. Key Personnel: Doug Berry, Pres. /HARBOUR AIR SEAPLANES [email protected] 4760 Inglis Drive Richmond, BC V7B 1W4 CANADA JET CHARTERS LTD. Tel: 604-274-1277/Fax: 604-274-1200 4380 Agar Drive Toll Free: 800-663-4267 charters Richmond, BC V7B 1A3 Key Personnel: Greg McDougall, Pres. Tel: 604-273-1166/Fax: 604-273-9332 Email: [email protected] Key Personnel: Kenneth Jens, Pres. Web Site: www.harbour-air.com Email: [email protected] Web Site: www.canadajet.com HIGH ALPINE AIR SERVICES INC. 148 Hughes Road CARSON AIR LTD. Castlegar, BC V1N 4M5 6191 Kelowna Airport Tel: 250-365-0977/Fax: 250-365-2217 Kelowna, BC V1V 1S1 Key Personnel: Robert Tidswell, Mgr Tel: 250-765-7776/Fax: 250-765-9248 Email: [email protected] Kevin Carson, Pres. Web Site: www.carsonair.com Canadian Charter Companies

INLAND AIR CHARTERS LTD NORTHERN THUNDERBIRD AIR INC. Box 592 Seal Cove Water Base 101, 4245 Hangar Road Prince Rupert, BC V8J 3R5 Prince George, BC V2N 4M6 Tel: 250-624-2577 Fax:250-627-1356 Tel: (250) 963-961 I/Fax: (250) 963-8422 Toll Free: 1-888-624-2577 Toll Free: 800-963-9611 Key Personnel: Trevor Pearce. Pres Key Personnel: Doug McCrea, Pres Email: [email protected] Email: [email protected] Web Site: www.inlandair.bc.ca Web Site: www.ntair.ca

ISLAND WEST AIR INC. NORTHWEST INTERNATIONAL JET Box 728 125, 5360 Airport Road South Campbell River, BC V9W 6J3 Richmond, BC V7B 1B4 Tel: 250-287-7555/Fax: 250-287-7760 Tel: 604-273-5573/Fax: 604-273-4009 Key Personnel: Kevin Haughton, Pres/CP Key Personnel: Robert Engle, Pres Email: [email protected] JUAN AIR (1979) Web Site: www.nwijet.com Box 2182 Sidney, BC V8L 3S8 OKANAGAN AVIATION SERVICES LTD. Tel: 250-656-4312/Fax 250-656-4355 6200 Tronson Road Key Personnel: Bruce Gorle, Pres Vernon, BC, V1H 1N5 Email: [email protected] Tel: 250-549-522 1/Fax: 250-549-5268 Toll Free: 1-877-359-6528 KELOWNA FLIGHTCRAFT AIR CHARTER, LTD. Key Personnel: Rhys Perraton, GM 1, 5655 Kelowna Int'l Airport Email: [email protected] Kelowna, BC VIV 1S1 Web Site: www.okanagan-aviation.com Tel: 250-491-5500/Fax: 250-491-5504 Key Personnel: Barry Lapointe, Pres PACIFIC COASTAL AIRLINES LTD. 117, 4440 Cowly Cresent KLAHANLE AIR LTD. Richmond, BC V7B 1B8 33344 Harbour Avenue Tel: 604-273-8666/Fax: 604-273-4485 Mission, BC V2V 2W4 Key Personnel: Quentin Smith, Pres Tel: 604-826-4222/Fax: 604-856-2087 Key Personnel: C.H. Marshall. Pres PARALLEL AVIATION INC. 5, 2000 Jubilee Parkway LAWRENCE AVIATION Campbell River, BC V9H 1T5 Box 4418, Williams Lake, BC V2G 2V4 Tel: 250-923-6233/Fax: 25O-923-6234 Tel: 250-392-3195/Fax 250-392-3222 Toll Free: 1-888-923-6233 Toll Free: 877-392-3195 Key Personnel: Tom Drybrough, Avn Mgr/Dir Key Personnel: Larry Chambers, Ops Mgr Email: [email protected] Email: [email protected] Web Site: www.parallelaviation.com Web Site: www.lawrenceaviation.com PIONEER FLIGHT TRAINING LTD, MONTAIR AVIATION INC. 4375 Aviator Road Box 140, 4400-72 Street Prince George, BC V2N 4M6 Delta, BC V4K 5B3 Tel/Fax: 250-963-8625 Tel: 604-946-6688/Fax: 604-946-6508 Key Personnel: Giulio Massini, Pres/Ops Mgr Key Personnel: Al Neufeild. Pres/ops Mgr/CP Email: [email protected] REGENCY EXPRESS FLIGHT OPERATIONS Web Site: www.montair.com 4400 - 72 Street, Box 100 Boundary Bay Airport NORTH CARIBOO FLYING SERVICE LTD Delta, BC V4K 5B3 Box 6789 Tel: 604 940-8841/Fax: 604-940-8499 Fort St. John, BC VIJ 4J2 Key Personnel: Ranj Gill. Dir Tel: 250-787 0311/Fax: 250-787-6086 Web Site: www.regencyexpress.com Key Personnel: Dan Wuthrich, Pres SHARP WINGS LTD. NORTH VANCOUVER AIRLINES LTD. Williams Lake Airport, PO Box 4659 Suite 311, 5360 Airport Road South Williams Lake, BC V2G 2V6 Richmond, BC V7B 1134 Tel: 250-989-4334/Fax: 250-989-0112 Tel: 604-278-1608/Fax: 604-278 2608 Key Personnel: G.W Schnietze. Ops Mgr Key Personnel: Kathy Michael, Ops Mgr. Web Site: www.sharpwings.com Email: [email protected] Web Site: www.northvanair.com Canadian Charter Companies

SHUSWAP AIR Alberta PO Box 1887 Salmon Arm, BC VIE 4P9 AIR MIKISEW LTD. Tel: 250~832-8830/Fax 250-832-2825 PO Box 2, Comp 2, RR #1 Key Personnel Stephen Raffel, Pres Fort McMurry, AB T9H 5B5 Toll Free 1-888-268-7112 STERLING PACIFIC AIR LTD, Tel 780-743-8218/Fax: 780-743-8225 8 146 Silver Star Road Key Personnel: Bert Bourque. Vernon. BC V1B 3N1 Tel/Tax: 250-558-1948 ALTA FLIGHT (CHARTERS) INC Key Personnel: David E Crerar, Pres/Ops Mgr Edmonton International Airport PO Box 9831 TYAX AIR SERVICE LTD. Edmonton. AB T5J 2T2 Tyax Drive Tel: 780- 890-1330/Fax 780-890-1323 Gold Bridge, BC V0K 1P0 Key Personnel: David Robertson. Pres Tel: 250-238-0177/Fax: 250-238-2528 Email : [email protected] Key Personnel: Dale Douglas, Pres Web Site: www.altaflights.com

VANCOUVER ISLAND AIR LTD. BAR XH AIR INC Box 727 PO Box 161 Campbell River. BC V9W 6J3 Medicine Hat, AB T1A 7E8 Tel: 250-287-2433/Fax: 250-286-3269 Tel: 403-527-3328/Fax: 403-527-4721 Key Personnel: Larry Langford. Pres Toll Free: 1-877-399-1234 Key Personnel Les Little, Pres. VILLERS AIR SERVICES LTD. Email: [email protected] Box 328 Fort Nelson BC, V0C 1R0 CENTENNIAL FLIGHT CENTRE LTD. Tel: 250-774-2072/Fax: 250-774-6182 Building 15, 25 Airport Road Key Personnel: Peter Villers, Pres. Edmonton, AB T5G 0W6 Email: [email protected] Tel: 780-451-4951/Fax: 780-452-3575 Key Personnel: Bob Lamoureux, Pres. WEST COAST AIR LTD, Email: [email protected] PO Box 48197 Bentall Centre Web Site: www.centennial.ca Vancouver. BC V7X 1N8 Tel: 604-606-6800/Fax: 604-606-6820 CORPAC CANADA Key Personnel: Al Baydala, Pres. dba Corporate Express 575 Palmer Road NE WESTAIR AVIATION INC, Calgary, AB T2E 7G4 100, 2985 Airport Road Tel: 403-216-4050/Fax: 403-216-4055 Kamloops, BC V2B 7W8 Key Personnel: Gordon Peariso, Pres. Tel: 250-554-4202/Fax: 250-376-1119 Key Personnel: R. Emsland, Pres. DYNAMIC FLIGHT SERVICES INC. Email: [email protected] #9, 575 Palmer Road Web Site: www.westcanaircraft.com Calgary, AB T2E 7G4 Tel: 403-735-3290/Fax 403-735-3291 WESTERN AIR LINES INC. Key Personnel: Grant Jacobs, Pres,/Ops P.O. Box 24259 APO Vancouver Intl Airport Email: [email protected] Richmond, BC V7B 1Y4 Web Site: www.dynamicflight.ca Tel: 604-273-1500/Fax: 604-273-3863 Key Personnel: David Oliver Pres. GEODESY REMOTE SENSING INC. Web Site: www.westex.ca 820 McTavish Road NE Calgary, AB T2E 7G6 WHITE SADDLE AIR SERVICES LTD. Tel 403-291-9655/Fax 403-291-4988 PO Box 44 Key Personnel: Patrick Gropp, Pres. Tatla Lake, BC V0L 1V0 Tel: 250-476-1182 GUARDIAN AIR Key Personnel: Jen G. King, Pres Bay 2, 3516 – 26 Street NE Calgary, AB T1Y 4T7 Tel 403-730-6333/Fax 403-730-6312 Key Personnel: Graydon Kowal, Pres. Canadian Charter Companies

INTEGRA AIR INC. VOYAGE AIR Suite 101, 417 Stubb Ross Road Box 5838 Lethbridge, AB T1K 7N3 Fort McMurray AB T9H 4V9 Tel 403-381-8359/Fax 403-320-9993 Tel: 780-743-0259 Key Personnel: Brent Gateman, Pres. Key Personnel: Barry J. O'Brien, Pres Email: [email protected] Email: [email protected] Web Site: www.integraair.com Web Site: www.voyageair.com

KENN BOREK AIR LTD. Saskatchewan 290 McTavish Road NE Calgary, AB T2E 7G5 CONCORDE EXECUTIVE AIR Tel: 403-291-3300/Fax: 403-250-6908 1171 - 8 Street East Key Personnel: Stephen R. Penikett, GM Saskatoon, SK S711 OS3 Email: borekair@telus.com Tel: 306-668-3000/Fax: 306-668-3096 Web Site: www.borekair.com Key Personnel: Les Dube, Pres

LITTLE RED AIR SERVICE LTD. COURTESY AIR P0 Box 584 PO Box 176 Fort Vermilion, AB T0H 1N0 Buffalo Narrows, SK SOM OJO Tel: 780-927-4630/Fax: 780-927-3667 Tel: (306) 235-4373/Fax: (306) 235-4622 Key Personnel: Craig Halowen. Ops Mgr Key Personnel: Jackie Oleykson, Pres

NORTH WEST GEOMATICS CANADA INC. MITCHINSON FLYING SERVICE LIMITED 212, 5438 - 11 Street NE PO Box 1521 Calgary, AB T2E 7E9 Saskatoon, SK S7K 3R3 Tel: 403-295-0694/Fax: 403-295-2444 Tel: 306-244-6714/Fax: 306-244-6741 Key Personnel: J Fred Weltrt, Avn Mgr Key Personnel: Janet Keim.Pres/Ops Email: [email protected] NORTHERN AIR CHARTERS (PR) INC. Web Site: P0 Box 677, Peace River Municipal Airport www3.sk.sympatico.ca/mitchins/mitchinson.html Grimshaw, AB T0H 1W0 Tel; 780-624-19 11/Fax: 780-624-1155 NATIONAL AVIATION Key Personnel: Rob King, Pres. PO Box 66 Email: [email protected] Prince Albert, SK S6V 5R4 Toll Free: 1-800-661-2FLY (2359) PEACE AIR LTD. Tel: 306-764-4077/Fax: 306-763-6532 Box 6036 Key Personnel: A. Hauser, Pres. Peace River, AB T8S 1S1 Email: [email protected] Tel: 780-624-3060/Fax 780-624-3063 Web Site: www.nac2fly.com Toll free 1-800-563-3060 Key Personnel: Albert G. Cooper, Pres. POINTS NORTH AIR SERVICES LTD. Web Site: www.peaceair.com Bag 7000, L. Rouge Points North Landing, SK S0J 1L0 SKY WINGS AVIATION ACADEMY Tel: 306-633-2138/Fax: 306-633-2152 Box 190 Key Personnel: George Eikel. Pres Penhold, AB T0M 1R0 Tel: 403-886-5191/Fax: 403-886-4279 REGINA FLYING CLUB Toll Free: 1-800-315-8097 2610 Airport Road Key Personnel: Dennis Cooper, Ops. Mgr. Regina, SK S4W 1A3 Email: [email protected] Tel: 306-525-6194/Fax: 306-525-6196 Web Site: www.skywings.com Key Personnel: Tom Ray, GM Email: [email protected] SUNWEST HOME AVIATION LTD, Web Site: www.reginaflyingclub.ca 230 Aviation Place NE Calgary, AB T2E 7G1 SUNRISE AVIATION CO. INC Toll Free: 1-888-291-4566 (24 hrs) 1607 Dieppe Crescent Te1: 403-275-8121/Fax 403-275-4637 Estevan, SK S4A 1W8 Key: Personnel: Richard Hotchkiss Tel/Fax: 306-634-8668 Key Personnel: John D. Erickson, Pres. Email: [email protected] Canadian Charter Companies

TRANSWEST AIR DAUPHIN AIR SERVICE LTD. Box 100 Box 830 Prince Albert, SK S6V 5R4 Dauphin, MB R7N 3B3 Tel: 306-764-1404/Fax: 306-763-1313 Tel: 204-638-6383/Fax: 204-638-8299 Key Personnel: Jim Glass, Pat Campling, Key Personnel: Robert Simpson, Pres Mng. Partners FAST AIR LTD. TRANSWEST AIR EXECUTIVE AVIATION SERVICES Hangar 9 Thayer Avenue, 80 Hangar Line Road Saskatoon, SK S7L 5X4 Winnipeg, MB R3J 3Y7 Tel: 306-665-270O/Fax: 306-665-1606 Tel: 204-982-7240/Fax: 204-783-2483 Toll Free: 1-800-667-9356 Key Personnel: Dylan Fast, Pres. Key Personnel: Jim Glass Email: [email protected] Email: [email protected] Web Site: www.flyfastair.com Web Site: www.transwestair.com HARV'S AIR SERVICE LTD WEST WIND AVIATION Box 1056 Hangar 3, John G. Diefenbakcr Airport Steinbach, MB R0A 2A0 Saskatoon, SK S7L 5X4 Tel: 204-326-2434/Fax: 204-326-4182 Tel: 306-652-9121/Fax 306-244-8602 Key Personnel: Harvey Penner, Pres Toll Free: 1-877-245-5550 Email: [email protected] Key Personnel: Dennis Goll, Pres. Web Site: www.harvsair.com Email: [email protected] Web Site: www.westwindservices.com JACKSON AIR SERVICES LTD. PO Box 1000 Manitoba Flin Flon, MB R8A 1N7 Tel: 204-687-8247/Fax: 204-687-7694 AIR WEST Key Personnel: Bill Jackson, Pres Box 303 Sanford, MB R0G 2J0 KEEWATIN AIR LTD. Tel: 204-888-2220/Fax: 204-736-4748 15 - 20 Hangar Line Road Key Personnel: Paul McCulloch, Pres/Ops Mgr/CP Winnipeg. MB R3J 3Y8 Tel: 204-888-0100/Fax 204-888-3300 BEAVER AIR SERVICES LTD. Key Personnel: F. R. May, Pres Box 2557 The Pas, MB, R9A 1M3 Tel: 204-623-7160/Fax: 204-623-3635 KEYSTONE AIR SERVICE LTD Key Personnel: Kevin Kowalchuck 708 South Gate Road, St. Andrews Airport St. Andrews, MB R1A 3P8 BLUE WATER AVIATION SERVICES LTD. Toll Free: 1-800-665-3975 PO Box 20 Tel: 204-338-6131/Fax: 204-338-0011 Pine Falls. MB R0E 1M0 Key Personnel: Cliff Arlt, Pres Tel: 204-367-2762/Fax 204-367-4030 Email: [email protected] Key Personnel Ed Gaffray, Ops Mgr Web Site: www.keystoneair.mb.ca Email: [email protected] KNEE LAKE AIR SERVICE INC. BRANDON FLYING CLUB 1749 Portage Avenue RR 5, Site 520. Box 18 Winnipeg MB R3J 0E6 Brandon, MB R7A 5Y5 Tel: 204-775-4073/Fax 204-775-7773 Tel: 204-728-7691/Fax: 204-727-8213 Key Personnel: Phil Reid, COO Key Personnel: Corey Allum, GM Email: [email protected] Email: [email protected] MAPLE LEAF AVIATION LIMITED CALM AIR INTERNATIONAL LTD. No. 3 Hangar McGill Field 90 Thompson Drive Grp 520. Box 16. RR 5 Thompson, MB R8N 1Y8 Brandon, MB R7A 5Y5 Tel: 204-778-6471/Fax:204-778-6954 Tel 204-728-7618/Fax: 204-725-1719 Key Personnel: Gary Beavuvge, Pres Key Personnel: James D. Wall, Pres Email: [email protected] Email: [email protected] Web Site: www.calmair.com Web Site: www.aircraftspeedmods.ca Canadian Charter Companies

NORTHWAY AVIATION LTD. Ontario Box 119 Arnes MB R0C 0C0 ABELL AVIATION INC. Tel: 204-276-2084/Fax 204-276-2181 7 Meridian Road Tollfree: 888-536-5353 Etobicoke, ON M9W 4Z6 Key Personnel: Jim Johnson, Pres Tel: 416-675-2057/Fax: 416-213-8578 Email: [email protected] Key Personnel: John Abell, Pres/Ops Mgr Web Site: www.northwayav.com Email: [email protected] Web Site: www.abellaviation.com PERIMETER AIRLINES 626 Ferry Road ADLER AVIATION LTD. Winnipeg, MB R3H 0T7 Box 360. Hangar 32, Waterloo Regional Airport Tel: 204-786-7031/Fax: 204-783-7911 Breslau, ON N0B 1M0 Key Personnel: WJ. (Bill) Wehrle, Pres Tel: (519) 648-3886 Key Personnel: Steven Hause, Pres RND AVIATION LTD. Box 609 AERO ACADEMY INC. Leaf Rapids MB R0B 1W0 2410 Aviation Lane Tel: 204-473-2963/Fax 204-473-8123 London. ON N5V 3Z9 Toll Free: 800-242-9098 Toll Free 1-800-265-2046 Key Personnel: Donna Hohle, Pres Tel: 5I9-453-8611/Fax: 5l9-45l-1981 Email: tp& [email protected] Key Personnel: Sharon Moon, Pres Web Site: www.teepeeoutfitters.com Email: [email protected] Web Site: www.aeroacademy.on.ca SELKIRK AIR/RIVERSIDE AIRCRAFT MAINTENANCE LTD. AIR 500 LIMITED Box 2, Group 214, RR 2 2450 Derry Road East, Hangar 7 Selkirk, MB R1A 2A7 Mississauga, ON L5S 1B2 Tel: 204-482-3270/Fax: 204-482-3438 Te1: 905-673-1500 Key Personnel: Robert Polinuk, Pres Key Personnel: John Chadala, Ops Mgr.

SKYCARE AIR AMBULANCE AIR ALLIANCE/AIR GEORGIAN LTD. Box 1207 2450 Derry Road East, Hanger 2, Bay 3 Thomson MB R8N 1P1 Mississauga, ON L5S 1B2 Tel: 204-677-8609/Fax: 204-778-7099 Tel: 905-676-2555/Fax: 905-676-1176 Key Personnel: Frank Behrendt, Pres Key Personnel: Paul Mulrooney, Pres Email: [email protected] Web Site: www.airalliance.ca Web Site: www.skyward.mb.ca AIR CALEDON SKYWARD AVIATION LTD Brampton Airport PO Box 1207 13691 McLaughlin Road, RR1 Thompson, MB R8N 1P1 Cheltenham, ON L0P 1C0 Tel: 204-778-7088/Fax: 204-677-5945 Tel: 905-838-4606/Fax: 905-838-1405 Toll Free: 888-759-9273 Key Personnel: Bob Shresbury-Gee, Avn Mgr. Key Personnel: Frank Behrendt, Pres Email: [email protected] Email: [email protected] Web Site www.aircaledon.com Web Site: www.skyward.mb.ca AIR CONQUEST WHITESHELL AIR SERVICE LTD. 1 Crownhill Street Box 975, Ottawa, ON K1J 7Kl Lac du Bonnet, MB ROE 1AO Tel: 613-745-6747 Tel: 204-345-8339/Fax: 204-345-2553 Key Personnel: Patrick Dunn, Ops. Mgr Key Personnel: Tom Johnston, Pres AIR EXPRESS ONTARIO INC. WINNIPEG FLYING CLUB 1200 Airport Boulevard 601 Club Road, Unit 100 Oshawa, ON L1J 8P5 St. Andrews, MB RIA 3P6 Tel: 905-579-4777 /Fax. 905-579-4474 Tel 204-338-7927/Fax: 204-338-7920 Toll Free: 866-779-7723 Key Personnel: Dorothy Daly, GM Key Personnel: Brian Holden, Pres/Ops Mgr Email: [email protected] Email: [email protected] Web Site: www.wfc.mb.ca Web Site: www.airexpressontario.com Canadian Charter Companies

ALLCANADA EXPRESS LIMITED BRANTFORD FLIGHT CENTRE 603 - 50 Burnhamthorpe Road West PO Box 903 Mississauga, ON L5B 3C2 Brantford, ON N3T 9S1 Tel: 905-896-7175/Fax: 905-896-1549 Tel: 519-753-2521/Fax: 519-753-3617 Key Personnel John MacKenzie, Pres Key Personnel Rob Badger Pres E-mail: [email protected] Email: [email protected] Web Site: www.allcanadaexpress.com BROCK AIR SERVICES LIMITED ART LATTO AIR SERVICE LTD. Hanger 1, Norman Rodgers Airport Hwy 599. General Delivery Kingston, ON K7M 4M1 Savant Lake. ON P0V 2S0 Tel: 613-634-1617/Fax: 613-634-3199 Tel: 807-584-2230/Fax: 807-584-2222 Toll Free: 800-540-2013 Key Personnel: Art Latto, Pres Key Personnel: F. Dean Glover, Pres Email: [email protected] ATI EXECUTIVE CHARTER Web Site: www.brockair.com Toronto City Centre Airport Aerocentre East BRUCELAND AIR INTERNATIONAL Toronto, ON M5V 1A1 Wiarton Airport Terminal Tel: 416-203-1199/Fax: 416-203-1140 RR 2, Wiarton, ON N0H 2TO Key Personnel: Bob Gilson, Pres Tel: 519-534-3737/Fax: 519-534-4848 Email: [email protected] Key Personnel: Merv Cowen, Pres. Web Site: www.airlinetraining.ca Email: [email protected] Web Site: www.brucelandair.bis AVIATION COMMERCIAL AVIATION PO Box 460 CAMERON AIR Hearst ON P0L 1N0 Toronto City Centre Airport Tel: 705-362-8505/Fax: 705-362-7437 Aerocentre West, Suite 215 Toll Free: 888-362-8505 Toronto, ON M5V 1A1 Key Personnel: Luc Lanoix, Pres Tel: 416-233-7663/Fax: 416-203-3473 Email: [email protected] Key Personnel: G. Wishart, Pres Website: www.aviationcommercialaviation.com Web Site: www.cameronair.com

AVIATION INTERNATIONAL (CANADA) INC. CENTAERO AVIATION LTD. RR 2 Skyway Drive 2450 Central Avenue Guelph, ON N1H 6H8 Windsor, ON N8W 4J3 Toll Free: 1-800-599-7539 Tel: 519-250-7710/Fax: 519-250-7898 Tel: 519-824-2660/Fax: 519-824-0190 Line Crew Pager: 519-985-7279 Key Personnel: Adele Fogle, Pres Mgr Pager: 519-563-4714 Email: [email protected] Key Personnel: Victor Dominato, CP/Ops Mgr Web Site: www.aviation-canada.com Email: [email protected]

BEARSKIN AIRLINES CHARTRIGHT AIR INC. 1475 West Walsh Street 2450 Derry Road East, Hangar 3 Thunder Bay, ON P7E 4X6 Mississauga ON L5S IB2 Tel: 807-577-1141/Fax: 807-474-2645 Tel: 905-671-4674/Fax: 905-671-3962 Toll Free: 1-800-465-2327 Toll Free: 1-800-449-4674 Key Personnel: Harvey Friesen, Pres Key Personnel: Nigel Argent, Pres Email: [email protected] Email: [email protected] Web Site: www.bearskinairlines.com Web Site: www.chartright.com

BEARSKIN AIRLINES CLOUD AIR SERVICE LTD. PO Box 903 Mortimer's Point, RR 3 Sioux Lookout, ON P8T 1C1 Port Carling, ON P0B 1J0 Tel: 807-737-3473/Fax: 807-737-3093 Toll Free 1-800-990-1199 Key Personnel: Harvey Friesen, Pres Tel: 705-765-3574/Fax 705-765-6839 Key Personnel: Don Mortimer, Pres BRAMPTON FLIGHT CENTRE Email: [email protected] RR 1. 13691 McLaughlin Road Web Site: www.cloudair.com Cheltenham, ON L0P 1C0 Tel: 905-838-1400/Fax: 905-838-1405 Key Personnel: Rick Wynott CP Email: [email protected] Web Site: www.flybrampton.com Canadian Charter Companies

COCHRANE AIR SERVICES LIMITED FLIGHTEXEC PO Box 1893 2485 Aviation Lane Cochrane, ON P0L 1C0 London, ON N5V 3Z9 Tel: 705-272-5570/Fax: 705-272-2570 Tel 519-455-6762/Fax 519-45l-8946 Key Personnel: Mark Jones, Ops Mgr Key Personnel: Charles Buchanan. Pres Email: [email protected] Web Site: www.aircochrane.com GEORGIAN BAY AIRWAYS LTD. 11A Bay Street D.B. AIR Parry Sound, ON P2A 1S4 BurlingtonAirpark Tel: 705-774-9884/Fax 705-774-9026 2560 Hogan Court Toll Free: 800-786-1704 Burlington, ON L7M 4T5 Key Personnel: Keith Saulnier, CEO Tel: 905-381-0266/Fax: 905-315-9088 Email: [email protected] Toll Free: 877-322-4735 Web Site: www.georgianbayairways.com Key Personnel: Dave Babiak, Pres/DFO/CP Email: [email protected] GREEN AIRWAYS LTD Web Site: www.db-air.com Box 331 Red Lake, ON P0V 2MO ELMHIRST VACATION AIR LTD, Tel: 807-727-2848/Fax 807-727-2282 Free Spirit Air Adventures Key Personnel: Jack Green, Pres RR 1, 1045 Settlers Line Email: [email protected] Keene, ON K0L 2G0 Tel: 705-295-4591/Fax: 705-295-4596 GRIMSBY AVIATION Toll Free: 800-461-1940 Grassie ON L0R 1M0 Key Personnel: Peter Elmhurst. Pres Tel: 905-945-6161/Fax 905-945-6262 Email: [email protected] Key Personnel: Ralph Meyer, Pres. Web Site: www.elmhirst.com Email: [email protected]

ENTERPRISE AIR INC. HAMILTON FLYING CLUB 1190 Keith Ross Court 500, 9300 Airport Road Oshawa, ON L1H 7K4 Mount Hope, ON L0R 1W0 Tel: 905-721-0054/Fax: 905-721-0349 Tel. 905-679-6044 Key Personnel Manny Rosario, Pres/Ops Key Personnel; Frank Milligan, Pres. E-mail: [email protected] EXPRESSAIR MacDonald Cartier Airport HURON AIR AND OUTFITTERS INC. 108 Service Road PO Box 122 Gloucester, ON K1V 9B4 Armstrong, ON P0T 1A0 Tel: 613-247-0434/Fax 613-247-1320 Tel: 807-583-2051/Fax: 807-583-2812 Key Personnel; Roger Lachapelle, Pres Key Personnel Ernie, Nicholl, Pres Email: [email protected] Email: [email protected] Web Site: www.expressaircharter.com Web Site: www.huronair.com

FALLS AVIATION LTD. IGNACE AIRWAYS (1996) LIMITED dba Welland Aero Center 166 Lakeshore Drive, Box 244 PO Box 244 River Road Ignace, ON P0T 1T0 Welland ON L3B 5P4 Tel: 807-934-2273/Fax: 807-934-6647 Tel: 905-735-9511/Fax: 905-735-7773 Key Personnel Brad Greaves, Pres Key Personnel; HB MacRitchic, Pres Email: [email protected] ISLAND AIR CHARTERS Web Site: www.wellandaerocenter.on.ca A division of Island Airlink Corp. Hangar 6, Suite 201 Toronto City Centre Airport FIRST AIR Toronto, ON M5V 1A1 3257 Carp Road Tel: 416-203-2036/Fax: 416-203-2037 Carp, ON K0A 1L0 Key Personnel: David McDevitt Sr. Pres. Tel 613-839-3340/Fax 613-839-5690 Email: [email protected] Charter Sales: Toll free 1-877-727-8080 JETPORT Key personnel Jim, Ballingall, VP Sales/Mgr Unit 520, 9300 Airport Road Email: [email protected] Mount Hope, ON L0R 1W0 Web Site: www.firstair.ca Tel: 905-679-2400/Fax 905-679-2810 Key Personnel: Ron Joyce, Pres. Web Site: www.jetport.com Canadian Charter Companies

KAY AIR NORTH AMERICAN CHARTERS Box 284, Highway 105 South 360 - 100 Princess Street Ear Falls, ON P0V 1T0 Thunder Bay, ON P7E 6S2 Tel: 807-222-2434/Fax: 807-222-2322 Tel: 807-474-5351 866-856-6075 Key Personnel: Peter Kay, Pres. Fax: 807-474-5361 Email: [email protected] Toll Free: 1-866-856-6075 Web Site: www.kayair.com Key Personnel: Robert Squires, DFO Email: [email protected] KINGSTON FLYING CLUB Web Site: www.nac2000.on.ca 104 2 Len Birchall Way Kingston, ON K7M 9A1 NORTH STAR AIR LTD. Tel: (613) 389-0954/Fax: (613) 389-0821 15 Airport Road, Box 38 Web Site: www.kingstonflyingclub.com Pickle Lake, ON P0V 3A0 Tel: 807-928-2346/Fax: 807-928-9918 LAC LA CROIX QUETICO AIR SERVICE Toll Free: 800-285-8618 General Delivery Key Personnel: Bernie Cox, Pres. Fort Frances, ON P9A 3M4 Email: [email protected] Tel: 807-485-2441/Fax: 807-485-2579 Web Site: www.picklelake.com Key Personnel: Robert J. Handberg, Pres NORTHERN FLIGHT TRAINING CENTRE LAC SEUL AIRWAYS LTD. 417 John Paterson Drive Box 39 Thunder Bay, ON P7E 6M8 Ear Falls, ON P0V 1T0 Tel: 807-475-0330/Fax: 807-475-9011 Tel: 807-222-3067/Fax: 807-222-3499 Key Personnel: Guy Cannon, Pres/CP Key Personnel: Bruce LaVigne, Pres. Email: [email protected] Web Site: www.northernflighttraining.com LAKELAND AIRWAYS LIMITED PO Box 249 OFF TRAINING & CHARTER Temagami, ON P0H 2H0 1060 Len Birchall Way, Norman Rogers Airport Tel: 705-569-3455/Fax: 705-569-3687 Kingston, ON K7M 4M1 Key Personnel: Judy Gareh, Pres. Tel: 613-547-5255/Fax: 613-549-5270 Email: [email protected] Toll Free: 800-345-4181 Web Site www.lakelandthreebuoys.com Key Personnel: Barry Smith, Avn. Mgr Email: [email protected] LOCKHART AIR SERVICES LTD. Web Site: www.offtraining.com PO Box 985 Sioux Lookout, ON P0T 1B3 PARTNER JET INC. Tel: 807-737-4445/Fax: 807-737-2277 2450 Derry Road East, Hangar 8 Toll Free: 888-285-8618 Mississauga, ON L5S IB2 Key Personnel: Howard Lockhart, Pres. Tel: 905-676-0092/Fax: 905-676-0192 Email: [email protected] Key Personnel: Lee Heitman, Pres. Web Site: www.lockhartair.com Email: [email protected] Web Site: www.partnerjet.com NAKINA AIR SERVICE LTD. 181 Cordingley Lake Road, Box 126 PENINSULAIR LTD. Nakina, ON P0T 2H0 PO Box 100, Hangar 2, Hamilton Airport Tel: 807-329-5752/Fax: 807-329-5349 Mount Hope, ON L0R 1W0 Key Personnel: Don Bourdignon, Pres. Tel: 905-679-4124/679-4165 24-hour Tel: 905-388-8402 NATIONAL FLYERS Fax: 905-679-4626 Waterloo Airport Key Personnel: Rick White, Pres. PO Box 315 Web Site: www.peninsulair.com Breslau, ON N0B 1M0 Tel: 519-648-3797/Fax: 519-648-3798 ROCKCILIFFE FLYING CLUB (1961) Key Personnel: Philip Moffit, Pres. PO Box 7310 Vanier Post office Email: [email protected] Ottawa, ON K1L 8E4 Web Site: www.nationalflyers.on.ca Toll Free: 1-877-294-5123 Tel: 613-746-4425/Fax: 613-746-3354 Key Personnel: Simon Garrett, Ops Mgr. Email: [email protected] Web Site: www.rfc.ca Canadian Charter Companies

SUDBURY AVIATION LTD. RUSTY MYER'S FLYING SERVICE Box 340 (1986) LTD. Azilda, ON P0M 1B0 PO Box 668 Tel: 705-983-4255/Fax: 705-983-4255 Fort Frances, ON P9A 3M9 Key Personnel: Marg Watson Hyland, Pres. Tel: 807-274-5335/Fax: 807-274-4278 Email: [email protected] Key Personnel A. Korzinski, Pres. Web Site: www.sudburyaviation.on.ca Email: [email protected] Web Site: www.rustymyers.com TAL AIR CHARTERS/TERMINAL 2450 Derry Road East SANDER GEOPHYSICS Mississauga, ON L5S 1B2 260 Hunt Club Road Tel: 905-673-8100 Ottawa, ON K1V ICI Key Personnel: Michael Talker, P. Eng Tel: 613-521-9626/Fix: 613-521-0215 Key Personnel: George W. Sander, Pres. THUNDER AIRLINES LIMITED Email: info@sgl/com 310 Hector Dougall Way Web Site: www.sgl.com Thunder Bay, ON P7E 6M6 Tel: 807-475-4211/Fax: 807-475-5841 SKYCHARTER LIMITED Key Personnel: Ken Bittle, Pres. 2450 Derry Road East, Hangar 8 Mississauga, ON L5S 1B2 TORONTO AIRWAYS LTD. Tel: 905-677-6901/Fax: 905-676-0264 2833, 16 Avenue, Box 100 Key Personnel: Irving 0. Shoichet, Pres. Markham, ON L3R 0P8 Tel: 905-477-8100/Fax: 905-477-8053 SKYLINK EXPRESS INC. Key Personnel: Heather Sifton, Pres. 1027 Yonge Street Email: [email protected] Toronto, ON M4W 2K9 Web Site: www.torontoairways.com Tel: 416-925-4530/Fax: 416-925-2975 Key Personnel: Dan Rochelcau, Pres. TRANS CAPITAL AIR LTD./LTEE. Hangar One, Toronto City Centre Airport SKYSERVICE AVIATION INC. Toronto, ON M5V 1A1 5501 Electra Road Toll Free: 888-644-6144 Mississauga, ON L5P IBI Tel: 416-203-2323/Fax: 416-203-1120 Tel: 905-671-3300/Fax: 905-678-5707 Key Personnel: Victor Pappalardo, Pres. Key Personnel: L. Russell Payson, Pres Email: [email protected]

SLATE FALLS AIRWAYS (1999) INC. TWIN LAKES OUTFITTERS Box 108 AND WILDERNESS CAMPS INC. Sioux Lookout, ON P8T 1A3 PO Box 188 Tel: 807-737-3640/Fax: 807-737-1097 Nakina, ON P0T 2H0 Key Personnel: Richard Hulina, Pres Tel (May-Oct): 807-329-5771 Tel (Nov-Apr): 807-854-2000 SONTAIR LIMITED Fax: 807-854-2001 PO Box 175 Key Personnel: M. Ferring, Pres. Chatham, ON N7M 5K3 Tel: 519-676-3455 VIKING OUTPOST AIR Key Personnel: William Pavlinak, Ops Mgr Box 320 Red Lake, ON POV 2MO SPECTRUM AIRWAYS Tel: (807) 727-2262/Fax: (807) 727-3462 Burlington Airport, RR 6 Bell School Line Key Personnel: Hugh Carlson, Pres. Milton, ON L9T 2Y1 Tel: 905-336-4010/Fax: 905-336-6676 VOYAGEUR AIRWAYS Key Personnel: Paul Kovachik, Ops Mgr 1500 Airport Road North Bay, ON P1B 8G2 STANTON MACKENZIE Tel: 705)-476-1750/Fax: 705-476-6773 FLYING SERVICES INC. Key Personnel: Max Shapiro, Pres o/a Stanton Air Email: [email protected] 6422 Bluebird Street Web Site: www.voyageurairways.com Orillia, ON L3V 6H6 Tel: 705-325-3993, 416-432-5414 Fax: 705-325-0303 Key Personnel: John Bleasby Pres. Email: [email protected] Web Site: www.stantonair.com Canadian Charter Companies

WALSTEN AIR SERVICE (1986) LTD. AIR KIPAWA INC. 2nd Street Dock, PO Box 2430 548 Kipawa Road Kenora, ON P9N 3X8 Kipawa, QC . J0Z 2H0 Tel: 807-468-8951/Fax: 807-468-4656 Tel: (819) 627-3471/ Fax: (819) 627-9256 Key Personnel: Tom Ivey Pres. Toll Free: 877-610-3474 Key Personnel: Gilbert Vaillancourt, Pres. WASAYA AIRWAYS L.P. Email: [email protected] 300 Anemki Place Web Site: www.airkipawa.com Thunder Bay, ON P7J 1H9 Tel: 807-473-1200/Fax: 807-577-0432 AIR MELANCON INC. Key Personnel: Tom Morris, Pres. 2 Chemin Tour-du-Lac Web Site: www.wasaya.com Ste-Anne-du-Lac, QC. J0W IV0 Tel: 819-586-2220/Fax: 819-586-2388 WEAGAMOW AIR Key Personnel: Gary E. Milot, Dir. Box 122 Web Site: www.airmelancon.com Weagamow Lake, ON P0V 2Y0 Tel: 807-469-1269/Fax: 807-469-1328 AIR SAGUENAY (1980) INC. Key Personnel: Gary Kakekayash, Ops Mgr CP 1102 Email: [email protected] Chicoutimi, QC G7H 5G4 Tel: 418-548-5505/Fax: 418-548-2037 WILDCOUNTRY AIRWAYS Key Personnel: Jean-Claude Tremblay, Pres Box 1134 Email: [email protected] Red Lake, ON P0V 2M0 Tel: 807-662-2078/Fax: 807-662-2465 AIR SATELITE INC. Key Personnel: Bill Cousineau, Pres/Ops Mgr. Aeroport de Baie Comeau Email: [email protected] Baie Comeau, QC G5C 2S6 Tel: 418-589-8923/Fax: 418-589-7416 WILDERNESS AIR LTD. Key Personnel: Edith Fournier, Pres Box 83 Vermilion Bay, ON P0V 2V0 AIR TRANSAT Tel: 807-227-5473/Fax: 807-227-5475 Montreal International Airport Key Personnel: Robert Huitikka, Pres 1160O Cargo Road A-1 Mirabel, QC. J7N 1G9 Quebec Tel: 450-476-1011/Fax (Mktg): 450-476-0526 Key Personnel: Denis Jacob, Pres/CEO AERO PLUS LA BAIE Email: [email protected] 7000, Chemin De L’aeriport Web Site: www.transat.com La Baie, Qc G7b 3n8 Tel: 418-677-1717/Fax: 418-677-1771 ATAI AIR CHARTERS LTD. Key Personnel: Andre Leclerc, Pres./CP PO Box 606 Email: [email protected] Kuujjuaq, QC J0M 1C0 Tel 819-964-2271/Fax:819-964-2523 AEROGRAM, THE AERIAL MEDIA Key Personnel: Johnny Adams, Pres. 4420 Legault Street St-Hubert, QC J3Y 3W9 AVIATION WHEELAIR Tel: 450-445-1171/Fax: 450-445-3055 2296 Rue Labelle Key Personnel: Gian Piero Ciambella, Pres/Ops Mgr/CP Mont-Tremblant, QC J8E 1T8 Email: [email protected] Tel: 819-425-5662/Fax: 819-425-2862 Web Site: www.aerogram.ca Key Personnel: Johanne Legault, Pres Email: [email protected] AEROPRO Jean-Lesage Int'l Airport AVIONAIR INC 714 - 7 Avenue 9025 Ryan Avenue Ste-Foy, QC G2E 5W1 Dorval, QC H9P 1A2 Tel: 418-877-2808 /Fax: 418-871-9483 Tel: 514-631-7500/Fax: 514-631-7501 Key Personnel: Aurele Labbe, Pres. Key Personnel: Gilles Bruneau, Pres.

AIR CREEBEC CP 430 Val d'Or, QC. J9P 4P4 GARGAIR LTEE / NAX AVIATION INC. Tel: (819) 825-8355 /Fax: (819) 825-0208 6100 Chemin del’Aeroport Key Personnel: Albert Diamond, Pres. St-Hubert, QC J3Y 8Y9 Email: [email protected] Tel: 450-656-1710/Fax: 450-656-5395 Web Site: www.aircreebec.ca Key Personnel: O. Guy Prud’homme, Pres. Web Site: www.cargair.com Canadian Charter Companies

NOLINOR AVIATION INC. EXACT AIR INC. 10105 Ryan Ave 850 Chemin. Volair Dorval, QC H9P 1A2 St. Honore, QC, G0V 1L0 Tel: 514-631-0018/Fax: 514-631-0027 Tel: 418-673-3522/Fax: 418-673-6156 Toll Free: 888-505-7025 Key, Personnel: David Garno, Ops Mgr Key Personnel: Jacques Prud’Homme, Pres. Email: [email protected] Email: [email protected] Web Site: www.members.tripod.com/exactair Web Site: www.nolinor.com

GRONDAIR PROPAIR INC. 32 Route 112 20 Pronovost Street, Rouyn Airport St. Frederic. QC G0N 1P0 Roaryn-Noranda, QC, J9X 5B7 Tel: 418-426-2313/Fax 418-426-2319 Tel: 8l9-762-0811/Fax: 819-762-1852 Key Personnel: Gaston Grondin, Ops Mgr Key Personnel: Jean Pronovost, Pres. Email: [email protected] Email: [email protected] Web Site: www.grondair.qc.ca SKY SERVICE FBO INC, ICC (INTERNATIONAL CARGO CHARTER) CANADA 9785 Ryan Avenue LTD. Dorval, QC H9P 1A2 796 Magenta Boulevard East Tel: 514-636-3300/Fax: 514-636-4855 Farnham, QC J2N 1B8 Key Personnel: L Russell Payson, Pres Tel: 450-293-3656/Fax: 450-293-5169 Key Personnel: Edward Peagram, Pres New Brunswick Email: [email protected] AIR OPTIMA INNOTECH-EXECAIRE AVIATION GROUP PO Box 3601 10225 Ryan Avenue Tracadic-Shcilia, NB E1X 1G5 Dorval, QC H91 1A2 Tel: 506-773-5359/Fax 506-773-4215 Tel: 514-636-7070 (YIJL)/416-920-1612 (YYZ)/Fax: 514- Toll Free: 888-535-9464 420- 2969 Key Personnel: Ron Legault, Pres/CP Key Personnel: Kirk Rowe, Pres Email: [email protected] Web Site: www.airoptima.ca LABRADOR AIR SAFARI (1984) INC. CP 1312 MONCTON FLIGHT COLLEGE Chicoutimi, QC G7H 5G7 1719 Champlain St. Tel: 418-548-9511/Fax: 418-548-2037 Dieppe, NB E1A 7P5 Key Personnel: J-Claude Tremblay, Pres Tel: 506-857-3080/Fax: 506-857-9469 Email: labrador@virtuelnet Toll Free:1-800-760-4632 Web Site: www.labrador-airsafari.com Key Personnel: Mike Doiron, Principal/CEO Email: [email protected] LAURENTIDE AVATION Web Site: www.mfc.nb.ca Aeroport les Cedres 870 Chemin St-Fereol Nova Scotia I.es Cedres, QC J7T 1N3 Tel: 450-452-4882/Fax: 450-452-4405 COASTAL AVIATION LTD Mtce: 450-452-1180 178 Duke Street Key Personnel: John Scholefield, Pres. Trenton, NS B0K 1X0 Email: [email protected] Tel: 902-752-4349/Fax: 902-752-4848 Web Site: www.laurentideaviation.com Key Personnel: George English, Pres Email: [email protected] MONTREAL FLYING CLUB Web Site: www3.ns.simpatico.ca/genglish 5800 Airport Road St-Hubert, QC J3Y 8Y9 SCOTIA FLIGHT CENTRE (1994) INC. Tel: 450-445-4444/Fax 450-445-1886 PO Box 44, Cambridge Station Key Personnel: John Scholefield. Pres. Kings County, NS B0P 1G0 Email: [email protected] Tel: 902-538-8057/Fax: 902-538-7353 Web Site: www.laurentideaviation.com Toll Free: 877-538-8057 Key Personnel: Bill Young, Pres MYRAND AVIATION INC. Email: [email protected] 218 - 2 Avenue, Jean Lesage Int'l Airport Web Site: www.scotiaflight.ns.ca Sainte-Foy, QC G2E 5W1 Tel: 418-871-8225/Fax: 418-871-8028 Key Personnel: Andre Cloutier, Pres Canadian Charter Companies

TRURO FLYING CLUB NORTH-WRIGHT AIRWAYS LTD. DBA-Debert Flight Centre Box 2200 P.O. Box 242 Norman Wells, NT X0E 0V0 Debert, NS B0M 1G0 Tel: 867-587-2288/Fax: 867: 587 2962 Tel: 902/662-2228/Fax: 902-662-2669 Key Personne1: Warren Wright, Pres Key Personnel; Stu Fairchild, General Mgr/CP Email: [email protected] NORTHWESTERN AIR LEASE LTD Web Site: www3.ns.sympatico.ca/trc/ Box 23 Fort Smith, NT X0E 0P0 Northwest Territories Tel: 867-872-2216 Fax: 867-872-2214 Key Personnel: Terry Harrold, Pres/CP AIR TINDI LTD Box 1693 SIMPSON AIR (1981) LTD. Yellowknife, NT X1A 2P3 Box 260 Tel: 867-669-8200/Fax: 867-669-8210 Fort Simpson. NT, X0E 0N0 Key Personnel: Alex Arychuk, Pres Tel: 867-695-2505/Fax: 867-695-2925 Email: [email protected] Key Personnel: E.J. Grant, Pres Web Site: www.airtindi.com Email: [email protected] Web Site: www.can com.net/~simpair / AKLAK AIR Box 1190 SIOUX NARROWS AIRWAYS LTD. Inuvik, NU X0E 0T0 Old Town Fload Base, Yellowknife NT Tel: 867-777-3555/Fax: 867-777-3388 950 Bradford Street Key Personnel: Ross McDonald, Pres Winnipeg, MB R3H 0N5 Tel: 204-774-5775 Fax: 204-783-2320 ARCTIC EXCURSIONS Key Personnel: C. Plummer, Pres PO Box 820 Yellowknife, NT X1A 2N6 SUMMIT AIR CHARTERS LTD, Tel: 867-669-7216/fax 867-669-7322 205 B, 122 Archibald St. Key Personnel: Mike Wood, Pres 27 Yellowknife, Airport Email: [email protected] Yellowknife, NT X1A 3T2 Web Site: www.arcticx.yk.com Tel: 867-669-9789/Fax: 867-669-9649 Key Personnel: James Tait, Pres ARCTIC SUNWEST CHARTERS Email: [email protected] PO Box 1807, 100Dickns Avenue YeIlowknife, NT X1A 2P4 WOLVERINE AIR (1988) LTD. Tel: 867-873-4464/Fax: 867-873-9334 PO Box 316 Email: [email protected] Fort Simpson NT X0E 0N0 Web Site: www.arcticsunwest.com Tel: 867-695-2263/Fax: 867-695-3400 Key Personnel Chris Yarrow. Pres/CP BIG RIVER AIR LTD. Email: [email protected] PO Box 688 Web Site: www.wolverineair.com Fort Smith, NT X0E 0P0 Tel: 867-872-3030/Fax: 867-872-52O2 Nunavut Key Personnel: Richard Funk, Pres Email: [email protected] AIR NUNAVUT Web Site: www.bigriverair.com PO Box 1239 Iqaluit, NU N0A 0H0 BUFFALO AIRWAYS Tel: 867-979-4018/Fax 867-979-4318 Yellowknifc. NT Key Personnel: Jeff Mahoney, Pres Tel: 867-873-6112/Fax 867-873-8393 Key Personnel: Joe McBryan, Pres YUKON DEH CHO AIR LTD. Box 6789 ALKAN AIR LTD. Fort St. John, BC V1J 4J2 105 Lodestar Lane Tel: 867-770-4103/Fax 867-770-4102 Whitehorse. YT Y1A 6E6 Tel: 867-668-2107/Fax 867-667-6117 LANDA AVIATION LTD. Key Personnel: Barry Watson, Avn Mgr 100 Whitlock Road Email: [email protected] Hay River, NT X0E 0R9 Web Site: www.alkanair.com Tel: 867-874-3500/fax: 867-874-2927 Key Personnel: Darcy King, Ops Mgr Canadian Charter Companies

BLACK SHEEP AVIATION & CATTLE CO LTD. PO Box 21318 Whitehorse, YT Y1A 6R6 Tel: 867-668-7761/Fax: 867-668-4697 Key Personnel: Cam Drinnan, Pres.

TUTCHONE AIR 51 Lodestar Lane Whitehorse, YT Y1A 4S2 Tel: 867-667-2488/Fax 867-393-2664 Toll Free: 1-888-363-1116 Key Personnel: Paul Douglas, Pres Email: [email protected] Web Site: www.tutchoneair.com

SELECTED AMERICAN CHARTER COMPANIES

AMERICAN TRANSAIR EXECUJET, INC. P.O. Box 51609, Indianapolis, IN 46251 Tel, 317 247-7773/Fax, 317-243-4083 Official Airline Code TZ Dir. Corp. Dev. Gordon D Moebius

ATLANTIC AVIATION FLIGHT SERVICES, INC. Heights Plaza 777 Terrace Ave., 3rd FI. Hasbrouck Heights, NJ 07604 Tel, 201 288 7660; 800-252 5387 Fax, 201-288 2571 E Mail [email protected] Sr. V P Frank W Millian Jr.

AVIEX JET INC 8430 Larson, Houston, TX 77061 Tel, 713-641-1576 ~ Fax 713-641-5326 V P Jeff Ware

BARON ENTERPRISES Marion Airport 1530 Pole Lane Rd. Marion OH 43302 Tel. 614 383 4914; Fax, 614-383 4792 Owner James B. Sayers

BEAVER AVIATION SERVICE INC, Beaver County Airport, Braver Falls, PA 15010 Tel.412-843-8600; Fax 412-843-6021 Pres, Dale G. Rabassi

BECKAIR CO. INC. P.O. Box 1905 Elkhart, IN 46515 Tel. 219 294-5621 Fax 219-295 8505 Dir-Opns, Tim Christian

BUSINESS JETSOLUTIONS 8001 Lemmon Ave., Dallas, TX 75209 Tel 800-232-5387; Fax 214-956 1452 Pres. Dale Niederhause,

CONSOLIDATED AIRWAYS, INC. Fort Wayne Intl.. Airport, 10501 Tenth Street, Ft. Wayne IN 46809 Tel 219-747~1626; Fax 219-747-6758 Pres. James E, Kelley

CORPORATE JETS, INC. 15 Alleghany, County Airport, West Mifflin, PA 15122 Tel.412-466-2500;Outside PA 800-245-0230; Fax 412-466-1978; Ari Pres. Thomas M. Ramirez

CORPORATE WINGS, INC. Cuyahoga County Airport, 26180 Curtis Wright Pkwy., Cleveland, OH 44143 Tel 216 261 3500, Fax 216 261 3595 V.P Admin. Edward T McDonald SELECTED AMERICAN CHARTER COMPANIES

EXECUTIVE FLITEWAYS, INC. 2111 Smithtown Ave, Ronkonkoma NY 11779 Tel 516-588-5454; Fax 516 588-5527 Pres. John W. Grillo

FLIGHTSTAR CORP. Willard Airport, 7 Airport Rd., Savoy, IL 61874 Tel 217-351 7700; Fax 217-351-9843; E-Mail: bill@ flightstar.com Pres. William E. Giannetti

FLIGHT TIME INTL. 651 Washington St., Brookline, MA 02146 Tel. 617 277 0277 Fax 617 277 9027 CEO. Jane F. McBride

GAIL FORCE EXPRESS 4746 S. Columbia Dr., Janesville, WI 53546 Tel, 608-756-1000; Fax 608-756-5719 Official Airline Code BB Pres. Mark Jacobson

JET AVIATION HOLDINGS, INC. Palm Beach Intl. Airport, 1515 Perimeter Rd West Palm Beach, FL 33406 Tel 407-233 7242; Fax 407-686 7553 Pres & Chief Operating Officer: Terrance P. Kelley

JET AVIATION BUSINESS JETS, INC. Teterboro Airport, 114 Charles A. Lindbergh Dr, Teterboro, NJ 07608 Tel 201-288-8400; 800-736-8536 Charter Sales; Fax 201-462-008 Charter Sales V P & Gen. Mgr. Jeremiah A, Keating

JET CHARTER, INC. 500 Industrial Ave., Aviall Building, Tatersboro, NJ 07608 Tel. 201-288-1061; Fax 201-288-2608 Pres. Ruthanne Clotti

JET SERVICES 333 Industrial Ave,, Teterboro, NJ 07608 Tel, 201-462-0202; Fax 201 462-0028 Gen. Partner, Stein Hagstrom

LANE AVIATION CORP Columbus Intl. Airport, 4389 Intl. Gateway, Columbus, ON 43219 Tel. 614-237-3747; Fax 614 231-4741 Pres. Thomas Johnston

GRAND AIRE EXPRESS, INC. P.O. Box 721, Monroe, MI 48161 Tel. 313-457-1730; Fax 313-457-1733 CEO. Tahir S. Cheema

RHOADES AVIATION, INC. Columbus Municipal Airport. 4770 Ray Boll Blvd., Columbus, IN 47201 Tel. 812-372-1819 Fax B12 378-2708 Gen. Mgr, A. L. Robertson SELECTED AMERICAN CHARTER COMPANIES

RICHMOR AVIATION INC. Box 423, Columbia. County Airport, Hudson NY 12534 Tel. 518-828-9481: Fax 518-828-1303) Pres. Mahlon W. Richards

SKY HARBOR AIR SERVICE Mail P.O. Box 19083, Eppley Airfield, Omaha NE 68119 Tel. 402-422-0282 Fax: 402-422-0282 Pres. David Pickering

STERNAIR, INC. 4553 Keller Springs Rd., Dallas, TX 75248 Tel, 214-387-4448; 800-527-5328; 800-221-5327 in TX; Fax 214 991 7341 Pres. Jacque O’Neill

THUNDERBIRD AIRWAYS, INC. PO Box 750995, Houston, TX 77275 Tel. 713-649-1919, Fax 713-649-1966 Pres. Dallas F. Munroe

WEYERHAEUSER CO. AVIATION 17690 Sterling Dr., Seattle, WA 98158 Tel. 206-241-2858:206-924-7502 Fax 206-244-0238 Mgr. Tom Gustafson

ONTARIO AIRCRAFT MAINTENANCE COMPANIES

3M ABRASIVE SYSTEMS DIVISION P.O. Box 5757 London, Ontario N6A 4T1 Tel: (519) 452-6148, Fax: (905) 676-9951 Toll-Free: 1-800-3MH ELPS Web: www.3mabrasives.ca Email: [email protected] Ross Paterson, Marketing Manager

BRAMPTON CESSNA RR#1, Cheltenham ON, L0P 1C0 Service/Parts 1-800-387-2534 Tel: (905( 838-1406 Email: [email protected] Heather Lester, Parts Manager

DUPONT CANADA INC. Box2200, Streetsville Mississauga, ON L5M 2H3 Fax: (905) 821-5177 Toll-Free: 1-800-387-2122 Web: www.dupont.com/sontara Email: [email protected] Evelyn Lundchild, Canadian Marketing Manager

EUROCOPTER CANADA LT. 1100 Gilmore Road Fort Erie, Ontario L2A 5M9 Tel: (905) 871-7772 Fax: (905) Web: www.eurocopter.ca Email: [email protected] Dan Kapuscinsky Overhaul Shop Supervisor

FIELD AVIATION EAST LTD. 2450 Derry Road E, Hanger 2, Mississauga, ON L5S 1B2 Tel: (905) 676-1540, Fax: (519) 452- 6103 Toll-Free: 1-877-204-3717 (avionics service) Web: www.fieldav.com Email: [email protected] Alberto Aiolo VP/GM FLYING COLOURS CORP. RR5 Peterborough ON K9J 6X6 Tel: (705)-742-4688, Fax (705)-742-9394 Web: www.flyingcolourscorp.com Email: [email protected] John Gillespie , President

HOPE AERO PROPELLER & COMPONENTS INC 2283 Anson Drive Mississauga, ON L4S IG6 Tel: (905)-677-8747, Fax (905)-677-5935 Web: www.hopeaero.ca Email: [email protected] Jasper Megelink, Quality Manager

INNOTECH-EXECAIRE AVIATION GROUP Toronto Base 2450 Derry Road East Hanger 7 Mississauga ON L5S 1B2 Tel: (905)-677-2484, Fax (905)-673-8733 Web: www.innotech-execaire.com K. Rowe, Executive Vice President

INTERNATIONAL AIRCRAFT SUPPORT TURBINE ENGINE SALES AMO#41-00 2085 Whittington Drive, Building 7 Peterborough, ON K9J 6X4 Toll Free: 1-888-741-1263 Tel: (705) 741-0887, Fax: (705) 743-1756 Web: www.iascanada.com E-Mail: [email protected]

KADEX AERO SUPPLY PO Box 1891, Peterborough Airport Peterborough, ON K9J 7X7 Toll Free: 1-888-KADEX88 Tel: (705)-742-9725, Fax: (705)-742-0178 Web: www.kadexaero.com E-Mail: [email protected] John Lavery, President LAKE CENTRAL AIR SERVICES Muskoka Airport, RR1 Gravenhurst ON P1P 1R1 Tel: (705) 687-4343, Fax: (705) 687-8983 Website: www.lakecentral.com E-Mail: [email protected] Elton Townsend

LEAVENS AVIATION INC. 2555 Derry Road East, Mississauga, ON L4T 1A1 Tel: (905) 678-1234, Fax: (905) 678-7028 Website: www.leavensaviation.com Email: [email protected] Jeff Leavens, General Manager

LEGGAT AVIATION LTD. Toronto Buttonville Airport 2833 16 Avenue, Box 220 Markham, ON l3R 1Y8 Tel: (905) 477-7900 Fax:: (905) 477-8937 Website: www.leggataviation.com Email: [email protected] John Leggat

NAVHOUSE GLOBAL AVIONICS, INC 10 Loring Drive Bolton, ON L7E 1J9 Tel: (905) 857-8102 Fax: (905) 857-8104 Toll free: 877-628-6667 Website: www.navhouse.com E-Mail: [email protected] David Moore President

PRECISION AERO COMPONENTS INC. 7171 Torbram Road C-24/25 Mississauga, ON L4T 3W4 Tel: (905) 405-1870, Fax: (905) 405-1855 E-Mail: [email protected] Tony DiVincenzo, Sales RAPID AIRCRAFT RR#5 Peterborough Airport Peterborough, ON K9J 6X6 Tel: (705) 742-9631, Fax: (705) 742-7233 Email: [email protected] John Gillespie, President

SKY HARBOUR AIRCRAFT Box 536, 33862 Airport Road Goderich, ON N7A 4G7 Tel: (519) 524-2165, Fax: (519) 524-8421 D.E. Sandy Wellman, President

SKYWAVE 7 Allister Avenue Scarborough, ON M1M 3K7 Tel: (416) 267-1339 Fax: (416) 267-7354 Toll free: 800-665-4114 Email [email protected] Rick Meloff, President

SMITHS AEROSPACE CANADA LTD. 4 Denison Street Markham, ON L3R 1B6 Tel: (905) 470-0018, Fax: (905) 470-2399 E-Mail: [email protected] Dave Whamond, Dir of Support Operations

SPAR AEROSPACE LIMITED 7785 Tranmere Drive Mississauga, ON L5S 1W5 Website: www.l-3com.com/spar Email [email protected] Mark Mackenzie, Director Operations

T-G AVIATION 440 - 9300 Airport Road, Hangar #3 Hamilton International Airport, Mount Hope ON, L0R 1W0 Tel: (905) 679-6554, Fax: (905) 679-3699 Website: www.tg.aviation.com Email: [email protected] Ken Klein, Division Manager VAC AERO INTERNATIONAL INC. 1371 Speers Road Oakville, ON L6L 2X5 Tel: (905) 827-4171, Fax: (905) 827-7489 E-Mail: [email protected] Darrell Manente, Division Manager

VOYAGEUR AIRWAYS LIMITED 1500 Airport Road North Bay, ON P1B 8G2 Tel: (705) 476-1750 Fax: (705) 476-6773 Jeff Cooke, Maintenance and Engineering

WRIGHT INSTRUMENTS LIMITED 2762 Slough Street Mississauga, ON L4T 1G3 Tel (905) 677-7161, Fax: (905) 677-2188 E-Mail: billm@wrightinstscom Hector MacPhail GM

1

MUSKOKA AIRPORT LAND SALE, LEASE AND RENTAL POLICY

Introduction and General Requirements

In order to administer the land base of the Muskoka Airport in an effective manner and in the long-term interests of Muskoka, it is necessary to have policies to guide the sale, lease and rental of property. These policies are adopted by the Muskoka District Council and are implemented through the Muskoka Airport Implementation Committee and staff.

The use of land shall follow and conform to the Muskoka Airport Master Plan, which was prepared September 1999, and will be amended from time to time. The lands available for sale and lease are illustrated on the attached map. This map depicts the general land administration policy, however, Council reserves the right to consider all commercial proposals that would support the long term public interests (e.g. new employment and investment) and operation of the Airport.

Purchasers or tenants will be required to meet the requirements of the Federal, Provincial and Municipal governments (e.g. height restrictions, building permits, septic permits, etc.) and provide the necessary documentation to this effect. Comprehensive site plans and a description of the proposal will be required as part of any lease or purchase application.

No temporary structures or buildings are permitted on leased or purchased sites other than during the construction period, which shall not exceed one year unless special approval is requested and obtained. Muskoka must approve the placement of all building or structures on Muskoka Airport property before any construction or installation occurs. On sites that are sold, it will be a condition of the sale agreement that the authority having jurisdiction must approve or issue the applicable permits for buildings, structures, septic fields or wells.

Council may, in its discretion, update the Airport land value appraisal, as it deems necessary, in order to implement the provisions of the Municipal Act and By-law No. 95-20, regarding the disposition of municipal property.

For purposes of this policy the term “commercial” shall mean an aviation-related business or operation. 2

Land Sale Policy

The purpose of the Airport Land Sale Policy is to encourage the growth and development of the Muskoka Airport for aviation purposes as an important economic generator for the area. Businesses have indicated that in order to secure suitable financing, it is necessary to own rather than lease their property.

1. As of the effective adoption of this policy by Muskoka District Council, all existing airport tenants will until December 31, 2000, be able to purchase their sites, subject to the principals detailed below and pricing that is acceptable to Muskoka District Council. Effective January 1, 2001, land will only be considered for sale for commercial purposes in the designated areas on the attached map.

It is recognized that the final decision to sell any Muskoka District property rests with the Muskoka District Council in accordance with the provisions of the Municipal Act and By-law No. 95-20.

2. Parcel sizes will be determined by Muskoka based on the amount of land that is or will be actively used for building and other directly related purposes, including a reasonable area for expansion. Excess land will not be sold but retained by Muskoka for other purposes.

3. A purchaser may choose a combination of purchased and leased property and this will be encouraged. For example, the building and a small side yard area (or “footprint”) around the buildings may be sold and the outside storage area or area for future expansion could be leased.

4. Muskoka will retain the right of first refusal on any sale of property. If an owner receives a valid offer to purchase Muskoka will have the ability to obtain the site within a specified time period.

5. Purchasers of sites that are presently vacant will be obligated to build on a site within a one year time period or Muskoka will have the ability to re- acquire the property at the original purchase price. Partially completed buildings, unfinished buildings or projects shall not be permitted beyond one building season.

6. Other than the provision for existing tenants in section 1 above, a minimum investment level of $75,000 is required by an owner. Investments of a smaller nature do not require the sale of property and may be accomplished through lease or rental of airport property. Outside storage will be limited in order to maintain the image of the facility and protect Airport revenue streams. 3

7. Restrictions on the use of land and building restrictions will be reserved by Muskoka and registered on title as part of the sale process. Site plans and proposed construction drawings will also be required.

8. The cost of disbursements will be added to the sale of land and recovered so that this process does not add to the operating expenses of the Airport. Survey costs, legal and other fees will be the responsibility of the purchaser, in accordance with normal business practices.

9. In all cases, the Airport Maintenance Charge will remain in effect and be subject to periodic adjustment.

10. Purchasers will be required to keep their sites free and clear of environmental contaminants to protect, not only Muskoka’s interests but also avoid taxpayers incurring cleanup costs, which can far exceed any sale or rental revenues. An environmental audit may be required by Muskoka, at the expense of the owner, prior to the transfer of the site to another party. If the audit determines that an environmental problem exists, it will be the responsibility of the owner to rectify the problem prior to transfer of the property.

11. All sales will be subject to the regulations, policies or procedures in place at the Airport when a sale is being contemplated (example: fuel tank policy).

12. All indebtedness owing to Muskoka through taxes, existing or new agreements or leases, must be paid in full prior to any sale of land being completed.

Land Lease and Rental Policy

1. With the exception of the protection period for existing tenants described in the first section of this policy, non-commercial uses will only be permitted on leased or rented sites.

2. The lease of property will continue to be encouraged as an appropriate means of developing airport lands in the designated areas on the attached map.

3. All leases will be subject to review and possible adjustment to reflect the current land value appraisal at the time of the lease renewal (i.e. five year renewal period) and other operating costs at the Airport. 4

4. The length of a lease will be determined at the time a proposal is received. It is recognized that in order to secure financing a tenant may require that the length of the lease match the term of their loan. This factor will be taken into account when the Committee and Council consider the matter.

5. The Airport will continue to offer land for rental purposes for aircraft parking (e.g. tie downs) and other short term aviation uses in accordance with the fees established by By-law, as amended from time to time.

6. Sections 5,7,10,11 and 12 of the land sale policy also apply to leased and rented lands. Muskoka Airport

District Municipality of Muskoka R.R. # 1, Gravenhurst, Ontario, Canada, P1P 1R1 Phone: 705-687-2194 - Fax: 705-687-1056 - Cellular: (705) 646-3013 E-mail: [email protected]

Land Lease and Purchase Rates

Land Lease Rates:

Land lease rates are made up of two separate components, Land Rental, and Airport Maintenance Charge (AMC).

LAND RENTAL:

Rates are based on overall site value rather than a rate per acre. The minimum land parcel available is a half-acre lot, with an estimated annual rent of $1,950.00 ($162.50/ mo.) It is important to note that lease rates do not increase directly proportional with lot size, but rather on an exponential basis, thus a one-acre lot is not leased at $3,900.00 per year, but rather $2,112.50 per year ($176.04/ mo.).

AIRPORT MAINTENANCE CHARGE:

Current AMC Charges are $0.42 / m2 / annum.

There are roughly 4,047m2 per acre. Therefore, the calculated AMC per acre per annum is $1,699.74 (or $141.65 per month).

Total land lease cost on a one-acre parcel of land would be as follows:

Rental Rate: $2,112.50 / year $176.04 / month AMC: $1,699.74 / year $141.65 / month Total Costs $3,812.24 / year $317.69 / month

Airport Terminal Building Lease Rates:

Airport Terminal Building space is currently available. See Airport Management for details.

Land Purchase Costs:

In addition to leasing, Muskoka Airport offers its commercial tenants an opportunity to purchase their land. Current asking price for Muskoka Airport lands is $30,000.00 per acre.

For further information on land availability and purchase/lease costs please contact Steve Faulkner, Airport Manager at (705) 687-2194.

Publication Profile and Rates

WINGS (circulation 12, 832) is directed to management and flight operations personnel in commercial, corporate and military sectors of aviation marketplace. features domestic and international aviation news, technically-oriented articles, flight test reports, corporate and personality profiles, editorial comments, calendar of events and military news. Each issue centres around a theme relevant to audience segments. Other regular features include avionics updates, flight safety, flight operations columns, weather, legal issues, medical and financial columns, product news and industry news in brief.

Full Colour Costs:

1time (ti) 3ti 6ti 1/2 p. 3,800 3,520 3,38 1/4 p. 2,040 1,895 1,825

Rates are in gross Canadian dollars and non-negotiated

AIR TRANSPORT WORLD (circulation 12, 832) serves management of commercial airlines worldwide, including major, national, charter, large and small regional and cargo. Also served are manufacturers of aircraft airframes, engines and systems, government regulators and international air transportation organizations, airline finance, airports and third party services.

Full Colour Costs: 1 ti 3 ti 6 ti 9 ti 12 ti 1/2 page (v) 8,265. 8,090. 7,860. 7,730. 7,620.

18 ti 24 ti 36 ti 7,350. 7,090. 6,855.

1 ti 3 ti 6 ti 9 ti 12 ti 1/2 page (h) 7,245. 7,090. 6,905. 6,800. 6,715.

18 ti 24 ti 36 ti 6,490. 6,275. 6,065

1 ti 3 ti 6 ti 9 ti 12 ti 1/4 page (v) 4,780. 4,720. 4,640. 4,560. 4,535.

18 ti 24 ti 36 ti 4,405. 4,300. 4,200.

1 ti 3 ti 6 ti 9 ti 12 ti 1/4 page (h) 5,120. 5,025. 4,930. 4,860. 4,820

18 ti 24 ti 36 ti 4,680. 4,560. 4,435

Rates are in Gross US dollars and non-negotiated AVIATION WEEK & SPACE TECHNOLOGY (circulation 105,512) is edited to provide technology business and operations information. It acts as an advertising medium in the global aviation and aerospace market-civil, military and space. Editorial coverage includes: commercial, military and business aircraft; spacecraft; missiles and weapons systems; power plants; avionics and electronics; components, support equipment, maintenance/upgrade services; airports and ATC; satellite communication; and financial services

Full Colour Costs:

1/2 page 1 ti 3 ti 4 ti 6 ti 9 ti 11,530. 10,980. 10,865 10,645. 10,560

13 ti 19 ti 26 ti 39 ti 52 ti 10,300. 10,095. 9,880 9,510 9,205

65 ti 78 ti 91 ti 8,750 8,625. 8,530

1 ti 3 ti 4 ti 6 ti 9 ti 1/3 page 8,505 8,070. 8,010. 7,870 7,665 (1/4 page n/a) 13 ti 19 ti 26 ti 39 ti 52 ti 7,500 7,340. 7,190. 6,885. 6,655

65 ti 78 ti 91 ti 6,325 6,240. 6,120

Rates are in Gross US dollars and non-negotiated

Muskoka Airport Inspection Notes: Site visit April & June 11/03

ATB: Airport Terminal Building

· Originally built in 1968, and rehabilitated in 1986, 1999 and in 2002.

· One floor, Brick & metal siding building.

· The attached KMB facility condition report is attached for reference. The overall ATB condition rating is 3.10 (Fair rating).

· Visual inspections of the structural steel & block walls are rated 3.5 (Fair to Good ).

· Life safety items in the ATB are rated 3 (Fair).

· Exterior Stone & siding is in Fair shape.

· Exterior painting in Fair condition.

· Interior finishes range from Fair to Good.

· Washroom upgrades completed in 2002.

· Mechanical systems are rated Good and the HVAC was converted in 1999 to Natural Gas.

· Electrical systems rated Fair.

· Site parking & site are in Fair condition. KMB Aviation - Facility Condition Report

Site Name and Number: Muskoka Airport - ATB Building Name and Number: Air Terminal Building Construction Type: Stone & Metal Siding Number of Stories: 1 Storey Building Year Built/Constructed/Installed: 1968, Mod: 1986, 1999,2002 Inspected by: Gary R. MacKeen P. Eng. Inspection Date: April, 2003

No. Element A B C Comments 1 Foundation/Slabs on grade 7 3 21 2 Structural Frame 7 3.5 24.5 3 Building Envelope 7 3 21 4 Life Safety 10 3 30 Fire extinguishers 5 Walls Exterior 5 3.5 17.5 6 Roof Systems 10 2.5 25 Roof Leaking 7 Windows,Seals,Hardware 10 2.5 25 New Windows Required 8 Paint (exterior)/Caulking 5 3 15 9 Walls Interior 5 3 15 10 Ceilings 5 3 15 11 Floors (finishes) 5 3 15 12 Doors/Frames/Hardware 5 3 15 13 Site Parking 5 3 15 Large over flow parking available 14 Site - Condition 10 3 30 15 Painting (interior) 5 3 15 16 Mechanical Systems (A/C & Heat) 10 4 40 Gas Conversion in 1999, A/C Unit installed 2001 17 Washrooms 5 4.5 22.5 18 Electrical Systems 10 3 30 A=126 391.5 C=AxB for each item General Comments:

ATB is 35 years old and should be considered for replacement in the next Ten to Fifteen years or preferably it should be incorporated in the new Museum master design.

A = Weight of Element B = Condition of Rating C = Weighted Rating A x B

Rated Condition of Facility; Total of C/A = 391.5/126= 3.10 (Fair Rating)

5 = Excellent 3 = Fair 1 = Unsafe Repair/ Replace Immediately 4 = Good 2 = Poor 0 = Beyond Repair

AIRSIDE SURFACES

The methodology used for this preliminary pavement survey is based on Transport Canada, Airport Pavement Evaluation-Condition Surveys, (TP 1849), AK No. 68-32- 000, which is the system that has been used in the past on this airport as well as all other Canadian airports that were previously owned and operated by Transport Canada. This system is based on visual observation of the pavement condition by consideration of all defects, climatic effects, drainage implications and smoothness (ride quality). The pavement after assessment and evaluation of criteria is given a General Condition Rating from 0 (very poor) to 10 (very good). Although this system is based on visual observations it is important to note that evaluation personnel must have thorough knowledge and experience in pavement engineering and performance.

ATB Apron

· ATB Apron is in poor to fair condition, several longitudinal and lateral cracking evident. · The pavement has a General Condition Rating of 4 and a Smoothness Rating of 4. · Yearly crack sealing required to ensure the pavement life cycle. · ATB Apron PLR-9 (Pavement Load Rating). · Apron reconstruction required within the next 3–5 years, depending upon usage.

Recommendations.

1. Seal cracks. 2. Reconstruct in 3 - 5 years. Runway 18/36

· Runway 18-36 was originally constructed in 1951 and has a PLR of 9. The original pavement structure comprising 23.0 cm of granular base and 65 mm of asphaltic concrete was subsequently overlaid in 1984 with an additional 65.0 mm of asphaltic concrete.

· The original runway width was 60 m was narrowed to 45 m in 1984.

· Runway 18/36 is equipped with medium intensity runway edge lighting, end lights, an approach slope indicator system and the appropriate surface markings.

· The site has native subgrade soils consisting of gravelly sands of varying gradation and a water table of about 3. 5m. This site also has bedrock that is shallow (+/-1.2 m) near station 6+200.

· The surface and subsurface drainage appears to be functioning well.

· In 1994 due to extensive cracking, mostly of an extreme severity and old age the pavement was rehabilitated with a conventional overlay of 65 mm.

· The runway is approximately 1,829 m in length and 45 m in width.

Runway 18/36 - Recommendations:

1. Continue with regular crack sealing maintenance program.

2. Total reconstruction of the total 1,829 metres by 45 metres wide and removal of the original West side 15m of abandoned Runway in 1984, a major FOD item to be corrected within 4 - 5 years. TAXIWAYS

· Taxi way & Apron were originally constructed in 1951. · Apron is in poor to fair condition, several longitudinal and lateral cracking evident. · Crack sealing has been applied to extend the life of the pavement structure. · Edge lighting not installed. · Reconstruction required in 2-4 years.

Recommendations.

1. Seal cracks. 2. Reconstruct in 2 - 4 years. OTHER AIRPORT BUILDINGS

Maintenance Garage

· Built in 1951 ?. · The Airport maintenance garage is in very poor to fair condition. · One storey metal building, c/w small office and washroom. · Wood truss Construction, c/w 6 (3m X 3m) overhead doors. · The overall rating for the Maintenance building is 2.5 (Poor to Fair Condition). · Recommend replacement Facility to be built in 2-4 Years. Recommendations. 1. Paint exterior doors & trim to extend building life. 2. Reconstruct in 2 - 4 years. 3. Several site options should be reviewed for the new Sand Storage & Maintenance facility

Sand Storage Building

· Sand storage area is attached to the maintenance building. · Extra roof supports required. Storage Building

· The Airport storage building is in excellent condition and is maintained on a yearly basis. · One storey metal building, c/w drive-in door. · The overall rating for the Maintenance building is 5.0 (Excellent Condition).

Water, Natural Gas & Sewer Services

· Natural gas is available at the Airport. · Sewers are not available – MOE approved septic systems required · Water is not available – Approved well systems required.

Airport Electrical

· The Airport is presently serviced by Hydro One. · The Airport does have back up Emergency Generator.

Airport Electrical Airfield Instruments & Lighting

· Airfield electrical systems, FEC approach, runway, PAPI, taxiway lights were inspected and are in fair shape.

· We recommend a detailed Electrical audit be performed by an experienced firm to establish a detailed long term Airport electrical program to ensure proper upgrades & inspections are performed on a yearly basis. Airport Equipment

· Inspection of the Airport equipment revealed some pieces have outlasted their life and require high maintenance.

· A detail short & long term plan should be in place for major repairs or replacement of all Airport equipment. The plan should monitor yearly repairs costs for each piece of equipment.

Interior Airport Roadway Systems

· Airside roads were inspected and indicate minor repairs required in several locations. · Interior airport road pavements have past their expected life and should be replaced.

Aviation Fueling Facilities

· The Airport is supplied with Aviation fuel by ESSO Fuels with a below ground fuel tanks. · Two of the fuel dispensers are in very good condition. Defects/Distresses for Asphaltic Concrete Pavements

Type Description

Alligator Cracking Interconnected cracks forming a series of small polygons resembling the hide of an alligator.

Map Cracking Large scale pattern cracking with spacing of one-half to one or two metres between cracks.

Transverse Cracking Cracks running across the pavement, perpendicular to the direction of traffic.

Longitudinal Cracking Cracks running along the pavement parallel to the direction of traffic.

Hairline Cracking Very fine cracking (initial stage of crack)

Secondary Cracking Half moon shaped cracking alongside the Transverse and/or Longitudinal Cracking.

Rutting Surface depression in the wheelpath.

Ravelling Disintegration of asphalt surface; loss of surface aggregate.

Stripping Loss of asphalt cement coating of surface aggregate.

DATE: 31 October 2002 PREPARED BY: Alex McQuilkin UPDATED: 19 November 2003

Muskoka Airport Marketing and Business Development Strategy - Schedule

REPORTING SCALE % COMPLETE TASK DESCRIPTION 2002 2003

OCT OCT OCT/NOV NOV NOV NOV NOV/DEC JAN/FEB FEB FEB FEB FEB/MAR MAR MAR MAR MAR APR APR APR APR APR/MAY MAY MAY MAY MAY/JUNE JUNE JUNE JUNE JULY JULY JULY JULY JUL/AUG AUG/SEP SEP/OCT OCT/NOV NOV NOV/DEC DEC DEC 100 80 60 40 20 S # TEAM EST LEADER Days 14/20 21/27 28/3 4/10 11/17 18/24 25/3 29/5 6/12 13/19 20/26 27/2 3/9 10/16 17/23 24/30 1/8 9/15 16/22 23/29 30/6 7/13 14/20 21/27 28/3 4/10 11/17 18/24 25/1 2/8 9/15 16/22 23/12 13/9 10/28 29/4 4/18 19/2 3/16 17/18

SK SCH 1 Preparation and Review of Marketing and Business Development Strategy Proposal. ACT SK SCH X 2 KMB Proposal Submission - 31 October 2002. ACT X SK SCH 3 Airport Implementaion Committee Review and Consultant Selection. ACT SK SCH 4 Award of Contract - 5 February 2003. ACT X SK SCH 5 Contract Signing or Purchase Order Issuance and Initial Meetings. ACT SK SCH 6 Finalization of Work Plan and Schedule. ACT SK SCH 7 Phase 1 - Preparatory Work and Data Collection. ACT SK SCH 8 Phase 2 - Key Meetings, Identification and Analysis. ACT SK SCH 9 Phase 3 - Information Analysis and Recommendation Development. ACT SK SCH 10 Phase 4 - Draft Final Report Submission for Review and Comment. ACT 11 Phase 4 - Action Plan and Final Report Preparation. SK SCH ACT SK SCH 12 Presentation to the District of Muskoka Planning and Economic Development Committee. ACT K M B A v i a t i o n C o n s u l t i n g G r o u p I n c.

439 Penetangore Row, Kincardine ON N27 2J7 Tel. 519 396-8947 Fax. 519 396-6173

53 Lorimer Street, Fonthill ON L0S 1E3 Tel. 905 892-0926 Fax. 905 892-0943