Live Well Oxfordshire Support and Care Guide for Adults 2016/17

Your guide to support and care services in Oxfordshire • Support at home • Specialist care • Useful contacts • Care homes

In association with

www.oxfordshire.gov.uk www.carechoices.co.uk PROVIDING PERSON CENTRED CARE IN A HOME FROM HOME ENVIRONMENT.

Cheney House is located in the picturesque historical village of Middleton Cheney. The delightful Grade II listed building oozes character and with newly refurbished rooms and living areas offers an idyllic setting for our person centred approach to care. Care can be accommodated on a Long Term: Short term: Respite, Convalescence and Day Care basis. With a strong sense of community, we are driven by our leisure and lifestyle services where promotion of Independence, Dignity and Individuality is a priority. We aim to provide a Person Centred and Resident Led, Happy and Secure Environment where making new and happy memories are a priority. When you visit Cheney House and meet our warm, friendly staff you will find the home from home you and your loved one is looking for. As an established care provider you can be reassured that Regal Care Trading Ltd always strive to provide a high standard of care throughout our 17 homes across the UK.

CHENEY HOUSE Rectory Lane Middle Cheney Banbury OX17 2NZ Telephone: 01295 710494 Email: [email protected]

For more info please... Call: 0845 8731234 • 30 station road, Orpington, Kent BR6 0SA Email: [email protected] • Web: www.regalcarehomes.com

Regal FP 2016.indd 1 17/05/2016 15:05 Contents

Welcome from Oxfordshire Keeping safe 35 County Council 4 Advice on protecting vulnerable people and An introduction to care and support in Oxfordshire staying safe at home

Getting out and about 5 Having your say 37 Getting involved with the community, day centres, How to voice your opinions plus organisations to advice on transport help you

Disability, mental health and loss of 11 Support and care provider listings 23 sight or hearing Care home providers Finding support from specialist services Cherwell Care homes 43 Health, recovery and wellbeing 14 Maintaining a healthy lifestyle plus support when Care homes with nursing 45 coming out of hospital Oxford Care homes 47 Support and care – where do I start? 16 Care homes with nursing 47 How to get an assessment South Oxfordshire Care homes 49 Looking after someone 17 Care homes with nursing 51 Support for carers Vale of White Horse Living at home 18 Care homes 55 Remaining independent, improving your home Care homes with nursing 55 plus support and care at home West Oxfordshire Care homes 59 Support and care at home providers 23 Care homes with nursing 63 Home care providers Notes 65 Housing options 30 How sheltered housing, extra care, or residential Index 66 care might suit you To obtain extra copies of this Guide call Oxfordshire Money and paying for support and care 33 County Council’s Social and Health Care team How social care is paid for plus benefit on 0845 050 7666. advice

Oxfordshire County Council’s distribution of this publication does not constitute their support or recommendation of any of the products or services advertised or listed within. The listings in this publication are supplied by the Care Quality Commission and neither Oxfordshire County Council nor Care Choices can be held responsible for any errors or omissions.

Alternative formats This Guide is available electronically at www.oxfordshire.gov.uk and www.carechoices.co.uk. For those requiring the information in spoken word, there is also a Browsealoud option. If you would like a copy of the text in this leaflet in large print, Braille, audio tape or in another language, please call Oxfordshire County Council’s Social and Health Care team on 0845 050 7666.

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 3 Welcome from Oxfordshire County Council

Welcome to Live Well Oxfordshire, a support and care of how to find out more information. You can also find guide for adults encompassing a range of support information online at www.oxfordshire.gov.uk services across Oxfordshire. It has information to help you find your own way to meet any needs for support We hope that Live Well Oxfordshire will be a useful and care to help you, or a loved one, lead the lives that publication for you and we welcome your feedback you want. on it.

Oxfordshire County Council believes that, regardless of age or ability, people themselves are best placed to determine the help they need to lead successful lives. We wish to support people to live their lives as Councillor Judith Heathcoat successfully, independently and safely as possible. Cabinet Member for Adult Social Care Email: [email protected] You might want to know about support to live at home, how to find out about support and care and how much you might pay for it, or how you can find the right place for you to live. If you look after someone else who needs support and care, Live Well Oxfordshire John Jackson can help you find the support you need for yourself. Director of Adult Social Services Oxfordshire County Council Director of Strategy and Transformation Oxfordshire The information in this Guide is intended to introduce Clinical Commissioning Group you to services in Oxfordshire and includes details Email: [email protected]

Regions covered by this Guide

Support and care at home provider listings 23 Banbury Cherwell CHERWELL Care homes 43 Adderbury Care homes with nursing 45 Deddington

WEST Bicester Oxford OXFORDSHIRE Care homes 47 Burford Kidlington Care homes with nursing 47 Woodstock OXFORD Witney South Oxfordshire Carterton Oxford Care homes 49 Thame

Care homes with nursing 51 Chinnor Abingdon Faringdon Vale of White Horse Didcot Wantage Wallingford Care homes 55 Shrivenham Care homes with nursing 55 Watlington Henley-on- West Oxfordshire Thames VALE OF WHITE HORSE Care homes 59 SOUTH Care homes with nursing 63 OXFORDSHIRE

4 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Getting out and about

Community Information Network

Stay involved, informed, them a call. They can also visit you at home if you in touch have difficulty getting out and about, want a family The Community Information member to join you, or would rather talk privately. Network exists to provide you with information on local support services and Contact the team: activities, money matters and social care. Tel: 0345 450 1276 Email: [email protected] Whether you want to meet people, get help at home, Website: www.ageuk.org.uk/oxfordshire/ find out about benefits and support, discover a community-information-network computer or exercise class, or volunteer in your local community, the Community Information Network is here to help you. The service is free and operates The Community Information Network is delivered across the county through information drop-ins, over by Age UK Oxfordshire in partnership with Volunteer the phone or visiting you at home. Link-Up and supported by Oxfordshire County Council. Your local Community Information Network team can help you find activities and support near to where you live. You can meet them at community information events and drop-ins or you can give

Good Neighbour Schemes

If you want help with transport, odd jobs, gardening, The Council is encouraging Good Neighbour Schemes general errands, or someone to chat to, a Good in Oxfordshire to form and develop. There are now Neighbour Scheme is for you. over 50 schemes up and running in Oxfordshire and new schemes are emerging all the time. Good Neighbour Schemes are local voluntary groups which offer a service in their community for those in For more information, contact Age UK Oxfordshire need of help and support. The service aims to help on 0345 450 1276 or visit www.ageuk.org.uk/ you to stay independent, safe and well. oxfordshire/community-information-network

Day centres

Day centres offer a range of activities, from computer Abingdon Health and Wellbeing Centre classes to lunches, exercise groups to film clubs. They Audlett Drive, Abingdon OX14 3GD serve as community hubs where people can get Tel: 01235 521094 social care and health advice and information and can provide a valuable break for carers. Banbury Health and Wellbeing Centre Ruskin Road, Banbury OX16 9HY Oxfordshire County Council runs seven Health and Tel: 01295 263366 Wellbeing Centres that support adults of all ages with physical disabilities, older frail adults, and older adults Bicester Health and Wellbeing Centre with dementia, mental health issues and learning Launton Road, Bicester OX26 6DJ disabilities: Tel: 01869 242808

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 5 Day centres continued

Didcot Health and Wellbeing Centre Leonard Cheshire Disability – Day Centre Burcot Britwell Road, Didcot OX11 7JN John Masefield House, Burcot, Abingdon OX14 3DP Tel: 01235 518444 John Blake Tel: 01996 706824 Email: [email protected] Oxford Options Health and Wellbeing Centre Awgar Stone Road, Horspath Driftway, West Way Day Centre, Botley Oxford OX3 7JQ Field House, West Way, Botley, Oxford OX2 9JN Tel: 01865 816334 Toni Challis Tel: 07740 611971 Email: [email protected] Wallingford Health and Wellbeing Centre Millington Road, Wallingford OX10 8FE Banbury Tel: 01491 836467 Cluster Care Group Wantage Health and Wellbeing Centre The Sports Pavillion, Williamscott Road, Cropredy, Stirlings Close, Garston Lane, Wantage OX12 7AQ Banbury OX17 1AE Tel: 01235 765934 Moya Reed Tel: 07974 105947 Email: [email protected] The Health and Wellbeing Centres aim to help people live as independently as possible in their own homes Fielding Lunch Club and communities, provide a range of activities and Sibford Village Hall, Sibford Gower, Banbury OX15 5RW services and help people to stay healthy, independent Keith Hicks Tel: 07802 317471 and engaged. Email: [email protected]

Contact Oxfordshire County Council’s Social and Headway Oxfordshire Health Care team on 0845 050 7666 for more 5 White Lion Walk, Banbury OX16 5UD information about Health and Wellbeing Centres. Polly Archer Tel: 07775 022683

There are also many smaller scale activities around Hook Norton Day Centre Oxfordshire such as lunch clubs, tea dances, church Baptist Church Hall, Netting Street, cafés and book clubs. Community Information Hook Norton OX15 5NJ Workers can let you know what’s available in your area. Pat Stratford Tel: 01608 737977 or For more information, contact Age UK Oxfordshire on Jill Burger Tel: 01608 730957 0844 887 0005. Email: [email protected]

Abingdon Leonard Cheshire Disability – Day Centre Banbury Health and Wellbeing Centre, Ruskin Road, Banbury Abingdon Alzheimer’s Society – Day Support OX16 9HY Health and Wellbeing Centre, Audlett Drive, John Blake Tel: 01996 706824 Abingdon OX14 3GD Email: [email protected] Helen Little Tel: 01235 531989 Email: [email protected] Orders of St. John Care Trust – Lake House The Green, Lake Walk, Adderbury OX17 3NG Headway Oxfordshire – Acquired Brain Injury Karen Goodman Tel: 01295 811183 Service Email: [email protected] Headway Oxfordshire, 4 Bagley Wood Road, Kennington OX1 5PL Royal Voluntary Service – Cornhill Day Centre Claire Twinn Tel: 01865 326263 Cornhill Centre, Castle Street, Banbury OX16 5NT Email: [email protected] Stephen Kilsby Tel: 01295 264214

6 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Day centres continued

Email: [email protected] Eynsham Day Centre Eynsham Village Hall, Back Lane, Eynsham OX29 4QW St Mary’s Thursday Club, Bloxham Linda Young Tel: 01993 701082 or 07766 054602 St Mary’s Parish Rooms, Church Street, Email: [email protected] Bloxham OX15 4ET Lynn Johnson Tel: 07979 594045 Hanborough and District Day Centre (known as Email: [email protected] Elderberrys) Recreation Hall, Main Road, Long Hanborough, Windmill Thursday Club Witney OX29 8BJ The Windmill Centre, Hempton Road, Deddington, Gill Battams Tel: 01993 881805 Banbury OX15 0QH Email: [email protected] Jean Rudge Tel: 01869 338110 Email: [email protected] Headway Oxfordshire Witney Methodist Church, High Street, Bicester and Kidlington Witney OX28 6HG Polly Archer Tel: 07775 022683 Daybreak Oxford – The Lilacs (Kidlington) 11 Charlbury Close, Kidlington OX5 2BW Leonard Cheshire Disability – Tryards (Witney) Caroline Morris Tel: 01865 370658 Bethany Room, High Street Methodist Church, Email: [email protected] 40 High Street, Witney OX28 6HG John Blake Tel: 07790 399356 Headway Oxfordshire Email: [email protected] Launton Road, Bicester OX26 6DJ Polly Archer Tel: 07775 022683 Leonard Cheshire Disability – Elms Health and Wellbeing Centre Kidlington High Flyers Club Witney Resource Centre, 2-4 Moorland Road, The Pavillion, Exeter Hall, Oxford Road, Witney OX28 6LF Kidlington OX5 1AB Lyn Pratley Tel: 01993 706824 Bee Myson Tel: 07827 235459 Email: [email protected] Email: [email protected] Woodstock, Charlbury and Chipping Norton Witney, Burford and Carterton Charlbury Day Centre Bampton Bush Day Centre The Garden Room, War Memorial Hall, Old School Building, Church View, Bampton OX18 2JH Charlbury OX7 3QW Sally Proctor Tel: 01993 850479 Ruth Gould or Bob Tait Tel: 01608 811337 Email: [email protected] Email: [email protected] Email: [email protected] Highlands Day Centre Burford Lunch Club 73 Burford Road, Chipping Norton OX7 5EE Hunts Close, Burford OX18 4HU Joyce Taylor Tel: 01608 643320 Bee Myson Tel: 07827 235459 Email: [email protected] Email: [email protected] Stonesfield Lunch Club Carterton Day Centre The Old School, St James Centre, High Street, Lawton Avenue, Carterton OX18 3JY Stonesfield OX29 8PU Lyn Stanley Tel: 07979 033526 Anne Bishop Tel: 01993 891414 Email: [email protected] Email: [email protected]

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 7 Day centres continued

Wychwoods Day Centre Leonard Cheshire Disability – Open Access Self Help The New Beaconsfield Hall, Red Cross Hall, Wantage OX12 8AU Shipton-under-Wychwood OX7 6BQ John Blake Tel: 01993 706824 Katherine Gidman Tel: 01993 831479 Email: [email protected] Email: [email protected] Oakwood Community Club Didcot Wallingford, Henley and Goring Oakwood House, Meadowban, Faringdon SN7 8DS Caroline Terry Club Co-ordinator Tel: 07827 235436 Bluebells Community Club Christ Church Centre, 46 Reading Road, Henley RG9 1AG October Club – Day Centre for People with Dementia June Wayman Tel: 07827 235424 1-3 The Cloisters, Wantage OX12 8AQ Teresa Taylor Tel: 01235 760428 Cholsey Day Centre Email: [email protected] The Old School, Marymead, Church Road, Cholsey OX10 9PQ Oxford City Lin Harding Tel: 01491 652970 Email: [email protected] Anchor Court Community Club York Place, St Clements, Oxford OX4 1AA Goring and District Community Centre Luncheon Club Ella Thomas Tel: 07827 235407 Community Centre, Station Road, Goring RG8 9HB Jonathan May Tel: 01491 575525 Dew Drop Lunch Club Email: [email protected] Dewdrop Inn, 258 Banbury Road, Summertown, Oxford OX2 7DX Headway Oxfordshire Ella Thomas Tel: 07827 235407 All Saints Youth and Community Hall, Roman Place, Didcot OX11 7ER Daybreak Oxford – The Limes Emma Riley Tel: 07775 022683 St Margaret’s Institute, 30 Polstead Road, Oxford OX2 6TN Julia Powles Tel: 01865 510719 Nettlebed Companions Community Club Email: [email protected] Sue Ryder Home, Nettlebed, Henley RG9 5DF Linda Jenkins Tel: 07827 235441 Daybreak Oxford – Rosewood The Clockhouse, Long Ground, Blackbird Leys, Faringdon, Grove and Wantage Oxford OX4 7FX Julie Perks Tel: 01865 749349 Bromsgrove Day Centre Email: [email protected] Faringdon Baptist Church, Church Hall, Park Rd, Faringdon SN7 7JF First Wednesday Lunch Club Sue Thrower Tel: 01367 240848 North Oxford Community Centre, Diamond Place, Email: [email protected] Summertown OX2 7DP Helen Sollis Tel: 01235 849434 Grove Day Centre Email: [email protected] School Lane, Grove OX12 7LB Christine Divalli Tel: 01235 770074 Oxfordshire Older Chinese People Centre Email: [email protected] (Happy Place) West Oxford Community Centre, Botley Road, Kingsmoor Community Club Oxford OX2 0BT The Village Hall, Hinton Waldrist, Nr Longworth SN7 8RN Kwai Coll Tel: 07975 538718 Gywne Diment Tel: 01865 820166 Email: [email protected]

8 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Day centres continued

Headway Oxfordshire Chinnor Day Centre 5 Bagley Wood Road, Kennington, The Village Centre, High Street, Chinnor OX39 4HE Oxford OX1 5PL Debbie Bird Tel: 01844 353733 Emma Riley Tel: 07775 037351 Email: [email protected]

Orders of St. John Care Trust – Marston Court ShareCare Community Cub Marston Road, Oxford OX3 0DJ Holton Village Hall, Holton, OX33 1PR Sharon Fenn Tel: 01865 241526 Iris Ellis Tel: 07973 783938 Email: [email protected] Thame and District Day Centre Oxfordshire Chinese Community Day Centre Thame Community Hospital, East Street, East Oxford Community Centre, Thame OX9 3JT 44B Princes Street, Oxford OX4 1DD Gillian Coleman Tel: 01844 212080 Mrs Estella Packwood Tel: 01865 208505 Email: [email protected] Email: [email protected] Watlington and District Day Centre St Francis Court Community Club West Room, Old School Place, Gorwell, Watlington St Francis Court Day Centre, 224 Hollow Way, OX49 5QE Headington, Oxford OX3 7JF Doreen Hobbs Tel: 01491 612209 Ella Thomas Tel: 07827 235407 Email: [email protected]

Thame, Wheatley, Watlington and Berinsfield Watlington and District Drop-in Centre 26b High Street, Watlington OX49 5PY Berinsfield Day Centre Doreen Hobbs Adult Learning Centre, Wimblestraw Road, Tel: 01491 612209 Berinsfield OX10 7LZ Email: [email protected] Mrs Sheila Croft Tel: 01865 341487 Email: [email protected]

Chalgrove Day Centre Tuesdays: Chalgrove Village Hall, Baronshurst Drive, Chalgrove OX44 7TE Fridays: The Acreage, 39 High Street, Chalgrove OX44 7SJ Janet Betts Tel: 01844 279238 Email: [email protected] or Wanda Pilgrim Tel: 01844 201047

Adult learning

Whether you are looking to learn a new skill, take or visit www.abingdon-witney.ac.uk up a new hobby, or progress at work, Abingdon and Witney College offers a wide range of courses The University of the Third Age is an organisation of designed to fit in with your lifestyle, from evening and retired ‘but not retiring’ people who come together Saturday courses to fast track and modular courses, to learn. They do not run formal courses and no so that you can study in a way which suits you. To find qualifications are necessary to join. Go to the website, out more about courses and how to enrol call 01235 www.u3aoxford.org.uk to find out more about 555 585, email [email protected] adult learning in Oxfordshire.

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 9 Oxfordshire Family Information Service

Oxfordshire County Council’s Family Information For more information, call 0845 226 2636 or email Service provides children, young people and families [email protected] in Oxfordshire with free information and advice.

Transport

Oxfordshire Travel Advice Line Community First Oxfordshire’s website, www. The Oxfordshire Travel Advice Line (Oxtail) offers free communityfirstoxon.org where you will find more impartial advice on a range of transport options for information about the work of this charity that brings older people or those with a high level of support together people who care about local village life. needs. Oxfordshire Accessible Transport and Access Group Call 0845 310 1111, Monday to Friday, 9am to 5pm This group looks into and advises on difficulties faced or email [email protected] specifically by people using public transport and highways and works with bus and rail companies Bus passes to make sure transport in Oxfordshire is accessible You must be eligible to apply for a bus pass. To find and affordable. It raises issues affecting disabled out more, call Oxfordshire County Council’s Social and people with County and District councillors, as well as Health Care team on 0845 050 7666. working on national disability issues.

Blue Badges If you are a disabled passenger and have a complaint, The national Blue Badge Scheme helps people with the group will look into it for you and try to get the severe walking difficulties that travel as drivers or issue resolved. passengers to park close to their destinations. If you would like to join the group, contact Shirley To apply or request an application form for a Blue McAneny, Transport Co-ordinator at Oxfordshire Badge, please visit www.oxfordshire.gov.uk/cms/ County Council by emailing shirley.mcaneny@ content/apply-blue-badge or call Oxfordshire oxfordshire.gov.uk County Council’s Social and Health Care team on 0845 050 7666. Railcards A Railcard will give you discounts on rail fares, online Parking or from a staffed rail station. There are several schemes Oxfordshire County Council may provide a disabled for passengers with different needs, including carers. person’s parking place on a public road where there is a need. To buy your card online, find out about ticket prices or get help planning your journey, go to Residents can apply for one of these parking places to www.nationalrail.co.uk or call 0345 748 4950. be provided close to their homes or work. Shopmobility To apply, download the application form at www. Shopmobility is a free service offering loan of oxfordshire.gov.uk/cms/content/disabled- wheelchairs and electric scooters to people who need parking-places or call Oxfordshire County Council’s them for shopping and sightseeing. Social and Health Care team on 0845 050 7666. Shopmobility services are available in various locations around Oxfordshire. Oxfordshire Community Transport Scheme For a free directory of Oxfordshire’s community To find out about services in your area, visit the transport schemes, car schemes and community Shopmobility website www.shopmobilityuk.org minibuses, call 01865 883488 or go to 10 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Public toilets – including accessible toilets

Your District Councils (contact details on page 31) have a of the public use their toilets whether they are buying list of all public toilets in your area and can tell you how anything or not. A full list of Community Toilet Scheme accessible they are. They’ll also let you know about local participants can be found on Oxford City’s website, shops and businesses which have accessible toilets. www.oxford.gov.uk

The Changing Places website has a map of toilets Some accessible toilets require a Royal Association that are fully accessible and have the equipment that for Disability and Rehabilitation (RADAR) key. To buy disabled people may need. This can be found at one, go to the Tourist Information shop on Broad www.changing-places.org Street, Oxford, call 0207 250 8181, visit www.disabilityrightsuk.org or email Some businesses in Oxford have agreed to let members [email protected] Disability, mental health and loss of sight or hearing

Mental health

Oxford Health NHS Foundation Trust provides mental health services to adults in the community. specialist mental health services and physical health If you feel you need a referral, please contact your GP. care to patients in Oxfordshire. Their teams, made up of psychologists, community mental health nurses, To find out more, call 01865 901000 or email social workers and occupational therapists, provide [email protected]

Dementia support

Dementia Oxfordshire is a new service to help you dementia and their carers – such as memory cafés, with advice on all aspects of dementia and the community clubs, singing groups and telephone support that is available locally to help people to live advice services. well with dementia. There are a variety of activities, support groups and services to support people with Find out more about what is going on, and the support available, at www. dementiaweboxfordshire.org.uk or call the local helpline on 01865 410210, available 9am to 6pm, or email [email protected]

Community-based dementia advisers and support workers are available across Oxfordshire. They provide tailored information, advice and support to help people live well with dementia.

Your doctor, district nurse, memory clinic and other professional service can refer you to them or you can contact them yourself by calling Oxfordshire County Council’s Social and Health Care team on 0845 050 7666.

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 11 Dementia support continued

Dementia Web Its 24-hour helpline can give you information about local dementia support services, visit www.dementiaweb.org.uk or call 01865 410210 to find out more.

Oxfordshire Dementia Empowerment Group If you live with dementia and want to talk to others about issues that affect your life, join Oxfordshire Dementia Empowerment Group. The group is run by and for people with dementia in Oxfordshire. To join or to find out more, contact Claire Ward on 01993 893573.

Shared Lives

The Shared Lives service gives vulnerable and disabled Visit www.oxfordshire.gov.uk/cms/content/ adults the opportunity to live as independently as what-shared-lives-scheme call 01865 897971 possible. Adults in Oxfordshire who need care and or email [email protected] to find support can be supported to live in their own home or out more. share a home with a Shared Lives carer.

Sensory Impairment Teams

Oxfordshire County Council’s Sensory Impairment Call 01865 894925 or textphone 0303 003 0555 Teams provide specialist services for people who are to find out more about the services. deaf, hard of hearing or visually impaired.

Voluntary organisations

Oxfordshire Community and Voluntary Action is the Age UK Oxfordshire main organisation for the voluntary and community St Edmund House, 39 West St Helen Street, sector in Oxfordshire. Visit www.ocva.org.uk or call Abingdon OX14 5BT 01865 251946 to find out more. Tel: 0345 345 1276 Email: [email protected] Age UK Oxfordshire works with older people and provides advice and information as well as day services. Age UK Banbury Office It offers opportunities for older people to take part in 5 White Lion Walk, Banbury, Oxon OX16 5UD activities and to volunteer. Tel: 01295 278040 Email: [email protected] Age UK’s national helpline is open 8am to 7pm, seven days a week, including bank holidays. Call 0800 169 Alzheimer’s Society Oxfordshire 2081 or email [email protected] Room on Ground Floor, The Abbey Resource Centre, Audlett Drive, Abingdon OX14 3GD Tel: 01235 531989 Email: [email protected]

12 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Unlimited Oxfordshire

Unlimited Oxfordshire is a voluntary organisation and access issues and many other aspects of daily life. registered disability charity that is run by its members and supports people with physical difficulties, Tel: 0800 044 8192 including sensory impairments. The organisation Email: [email protected] campaigns with and on behalf of Oxfordshire residents, Web: www.unltdox.org.uk promoting their interests and working to resolve

Guidepost Trust’s Independent Living Centre

Guidepost Trust’s Independent Living Centre provides group for a particular illness and much more, call the free information on ways to help people with Centre’s information line on 01235 524857 or visit disabilities and older people increase and maintain www.guidepostsilc.org.uk their independence. The Centre can tell you about organisations and products, and allows you to view and Crabtree Place, Audlett Drive, Abingdon, test out equipment. Oxfordshire OX14 3GD Tel: 01235 524857 To find out where to hire a wheelchair, find accessible Email: [email protected] holiday accommodation, a local or national support

Oxfordshire Association for the Blind

Oxfordshire Association for the Blind supports Bradbury Lodge, Gordon Woodward Way, children and adults who are blind or partially sighted. Oxford OX1 4XL Helpline: 01865 725595 Email: [email protected] Opening hours are Monday to Friday, 9am to 4pm. Web: www.oxeyes.org.uk

Oxford Deaf and Hard of Hearing Centre

The Centre offers support to those living with St Ebbe’s, Oxford OX1 1RL hearing loss. It has no set opening times. To make an Tel: 01865 243447 appointment or for more information, email Text: 01865 243447 [email protected]

Oxfordshire Mind

Oxfordshire Mind can help you find a range of Contact the mental health information and information; from recovery and support groups to advice line on 01865 247788, 9am to 4.30pm, community mental health teams. It holds up-to-date Monday to Friday or visit contact details for a wide range of services as well as www.oxmindguide.org.uk information and links about mental health.

Rethink Mental Illness

Rethink Mental Illness is a national charity that support carers looking after people with mental offers support, information and advice to people illness. For more information, phone 01865 904499, affected by mental illness such as depression and email [email protected] or visit schizophrenia. There is a service in Oxfordshire to www.rethink.org

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 13 Restore

Restore supports people with mental health issues in Oxfordshire to get well and get work. They provide Manzil Way, Cowley Road, Oxford OX4 1YH a range of mental health support services including Tel: 0845 250 0518 coaching, recovery groups, employment workshops Email: [email protected] and training.

Response

Response provides anyone suffering mental health home support and housing. Visit www.response.org.uk issues in Oxfordshire and surrounding areas with care, or call 01865 397940 to find out more. Health, recovery and wellbeing

Reading Well – Books on Prescription

Oxfordshire libraries are part of the national scheme ‘Reading Well – Books on Prescription’ which is an approved list of books on mental health issues such as anger, anxiety, depression and stress. Local health practitioners can ‘prescribe’ a book from the list or you are welcome to self-prescribe and borrow the titles that you think will help you.

To find your local library, visit Find out more at www.oxfordshire.gov.uk/libraries www.oxfordshire.gov.uk/readingwell

The Home Library Visiting Service

The Home Library Service is a free service from time caring responsibilities. This includes people Oxfordshire County Council working with Age who might need the service on a short-term basis UK Oxfordshire and Royal Voluntary Service that following debilitating illness or hospitalisation. brings books, DVDs, music CDs, audio books and information about other library services to you at To register for this service or for further information, home on a regular basis. The service is offered to call the Home Library Service on 01865 328905 or people of any age who are housebound and can’t email librarycustomerservicesunit@oxfordshire. get to the library due to disability, illness or full gov.uk

Stopping smoking

The Smoke Free Life Oxfordshire service gives free Call 0800 246 1072 or 01865 238036 or text QUIT advice to help people stop smoking. to 66777 to find out more.

Healthy eating

Good nutrition is essential for good short-term Visit www.oxfordshire.gov.uk/healthyeating for and long-term health and protects against chronic advice and tips on how to eat healthily on a budget disease. and how to lose weight.

14 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Alcohol and drug addiction

If you need support and treatment for drug and addresses and exact opening times. alcohol misuse, contact Turning Point on 0300 013 4776 or visit www.turning-point.co.uk/ You can refer yourself to Turning Point by visiting oxfordshire-roads-to-recovery/ Alternatively you www.turning-point.co.uk and searching for can drop in to one of their hubs – no appointment Oxfordshire or you can ask a health professional to needed. Please phone or see the website for hub make a referral on your behalf.

The Oxfordshire Reablement Service

If you have been ill or had an accident or injury which has • assists in the accurate assessment of people’s needs for left you feeling less able and less confident than before, the ongoing social care support; Oxfordshire Reablement Service can help you get back to • is free at the point of delivery up to a maximum of six living your life as independently as possible. It is designed weeks for Oxfordshire residents over the age of 18, to be a short-term service of only one or two weeks and who need and can benefit from the service and meet can be extended up to a maximum of six weeks. the eligibility criteria; • is delivered to people in their own homes; and Delivered by Oxford Health NHS Foundation Trust, this • is available to people living in the community or who service: have recently been in hospital. • helps people to maintain or regain their independence by learning or re-learning the skills necessary for daily Contact Oxfordshire County Council’s Social and Health living; Care team on 0845 050 7666 to find out more.

NHS continuing healthcare

NHS continuing healthcare is free care outside of healthcare is sometimes called fully-funded NHS care. hospital that is arranged and funded by the NHS. It is only available for people who need ongoing health For more information, visit the NHS Choices website at care and meet the eligibility criteria. NHS continuing www.nhs.uk

NHS Health Checks

NHS Health Check is a national programme that aims Once assessed, you are given the advice and support to prevent vascular disease. Once every five years, to help you reduce or manage that risk and you will patients between 40 and 74 years old are invited to receive free personalised advice about what you can have a free Health Check at their GP to assess their do to stay healthy. For more information, visit the NHS risk of developing heart and kidney disease, stroke, Choices website at www.nhs.uk diabetes and other diseases.

NHS 111 service

NHS 111 is the NHS non-emergency number to call when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24-hours a day, 365 days a year. Calls are free from landlines and mobile phones.

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 15 Support and care – where do I start?

This Guide will give you a good starting point to If you have access to the internet, visit Oxfordshire help you think about options and provide you with County Council’s Adult Social Care pages at information so that you can find solutions yourself to www.oxfordshire.gov.uk which have further help you to remain independent and well. information and advice to support you.

The Care Act

The Care Act outlines how care and support should The Care Act introduced a nationally agreed be provided in England. It came into effect on 1st April level of care and support needs that all councils 2015 and replaced all pre-existing adult social care consider when assessing the support they can give legislation. to individuals. It also introduced the right to an assessment for carers (see page 17) and independent The law focuses on promoting wellbeing and health support from an advocate if you have difficulty in with emphasis on personal dignity, physical and participating in assessments or planning for your mental health, protection from abuse and neglect, and needs. control over day-to-day life. This has been Oxfordshire’s approach for a number of years. Visit www.oxfordshire.gov.uk to find out more.

Assessments

If you have difficulty with day-to-day activities, such You have the right to have an assessment regardless as getting washed and dressed or getting yourself of your ability to pay for the support you may need. something to eat, you may be eligible for support The assessment may be over the telephone or face- from Oxfordshire County Council. to-face, and in the future you will also be able to choose to complete the assessment online. Being ‘eligible’ means that, because of illness or disability, you need support and care to manage You can arrange for an assessment either for some of the basics of everyday life, such as eating, yourself or for someone else via the Oxfordshire using the toilet, maintaining relationships or keeping County Council website at www.oxfordshire.gov. yourself safe at home. There are national criteria for uk by phone on 0845 050 7666 or by emailing the Council to use to work out if you are eligible. [email protected] To find out if you are eligible, you can have an assessment. This is an opportunity to understand If the assessment finds that you do have needs for your situation, the needs you may have and your care and support which are eligible to be met by the strengths and capabilities. It will involve talking Council, you will be helped to make a support plan. to you, your partner, carer, relatives or friends, as This will include the Council telling you how much appropriate, to consider the factors that affect your meeting your needs is likely to cost – known as a health, wellbeing and independence. Personal Budget.

The assessment will include the outcomes that you Having a Personal Budget helps you to have control want to achieve in your day-to-day life as well as over your life, identify your needs and the things consideration of any needs you may have for care you want to do and, if you wish, to manage your and support. The assessment will also consider own support. You can choose to have your Personal how the provision of care and support could help Budget paid to you as a Direct Payment, which you achieve those outcomes and promote your means you can plan exactly how to use it to meet wellbeing. your needs.

16 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Assessments continued

A Direct Payment is money paid into a person’s bank and Health Care team on 0845 050 7666 or visit account – you have to spend it on meeting your care www.oxfordshire.gov.uk/cms/content/direct- needs. Contact Oxfordshire County Council’s Social payments to find out more. Looking after someone

Caring can be very stressful but you are not alone. At person you care for has refused support services or an any one time in Oxfordshire over 60,000 people are assessment of their own needs. providing unpaid care for a family member, friend or neighbour. It is very important that you take time to This assessment, called a ‘Carer’s Assessment’, gives look after yourself while you are caring for someone you the chance to say what you need as a carer, and to else. find out what support might be available to help you.

You may not see yourself as a ‘carer’ – you see yourself The assessment can also give you information about as a son, daughter, partner, friend or neighbour. But services available, and other ideas for supporting you if you regularly support and care for someone who in your caring role. Your Carer’s Assessment will show could not manage without you then you are a carer if you qualify for support services from the Council. and there is help available to support you to carry on Many carers will be entitled to receive a support plan with this vital work. and Personal Budget in their own right, for services that enable them to continue in their caring role while If you provide unpaid support to someone who could still being able to pursue their own interests or lifestyle. not manage without your help, the law says you have Carers will not be charged a contribution to services the right to have your own needs assessed, even if the arranged through the Council.

Carers Oxfordshire

Carers Oxfordshire is an organisation set up for carers which provides free information, advice and support to unpaid carers of adults in Oxfordshire to help you balance work and caring responsibilities. Call them on 0845 050 7666 or find them online at www.carersoxfordshire.org.uk

If you are a young carer (under 18) there is specialist support available. Call the Young Carers team at Oxfordshire County Council on 07919 298263 or email [email protected]

Respite at home

Home-based respite services give carers a break from person you care for. If they have a Personal Budget their caring responsibilities. A care worker comes in for their own needs (see page 16), they could use to look after the person you care for, so you can have that money to pay for it. A financial assessment of some time to yourself. the person being cared for will confirm whether they need to pay towards the cost of this service. Respite at home is considered to be a service for the

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 17 Benefits you may be entitled to as a carer

Carer’s Allowance Pension and additional State Pension. This means that If you care for someone for at least 35 hours a week there will be no gaps in your National Insurance record and you are over 16, you may be entitled to Carer’s if you have to take on caring responsibilities. See Allowance. However, you cannot claim it if you are in www.gov.uk for more information about benefits. full-time education or employment and it can affect other benefits or pension you receive. Help in an emergency Emergency Carers’ Support Service is a support service Carer’s Premium for adult carers of adults in Oxfordshire. Experienced If you are over 65 you may qualify for Carer’s Premium. staff look after the cared-for person when the carer This can entitle you to an increased amount of has an emergency and is unable to do so. Care can income-related benefits (such as Pension Credit, be provided from one to 48 hours and, in exceptional Council Tax Benefit and Housing Benefit). circumstances, up to 72 hours.

Carer’s Credit Carers must register with the service. It is simple Carer’s Credit is a National Insurance credit which will and quick to do. You can call Carers Oxfordshire let carers build up qualifying years for the basic State on 0845 050 7666, complete a form online at www.carersoxfordshire.org.uk or email [email protected]

Once you are registered, you can access emergency help quickly when you need it. You will receive a registration card which you can keep in your purse or wallet. Living at home For many people it is important to stay in their own, to retain their independence. But some of us may familiar surroundings near to friends and family and need a little extra help.

Adapting your home

Oxfordshire County Council occupational therapists If your home doesn’t meet your needs, call Oxfordshire can make recommendations for adaptations to County Council’s Social and Health Care team on your home and work with you to arrange these. 0845 050 7666 or visit www.oxfordshire.gov. Adaptations include over-bath showers; level access uk/equipmentaidsadaptations to find out what showers; access ramps; stair lifts and grab rails. support you are entitled to.

Equipment, aids and gadgets

Assistive Technology – devices to help you stay • do something, such as remember to have safe and independent something to eat or drink, take medication or go to Assistive Technology refers to devices that can be used an appointment; to increase your independence and safety and help you • keep safe at home, through smoke, flood, or fall with day-to-day tasks. It can also give you, your family, detectors; carers or professionals the peace of mind that help is • request immediate help; available when you need it and can help determine • keep safe when you’re out and about; and how you are managing at home if you have memory • reassure family, friends and carers that you are safe problems. Assistive Technology can help you to: when they are not with you.

18 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Equipment, aids and gadgets continued

Assistive Technology ranges from very simple keys with you and lock the door’ or ‘make sure you gadgets, such as medication aids (boxes with have turned the cooker off’. compartments for particular days of the week and times of day), to Telecare (devices that can Location devices automatically and remotely monitor emergencies Location devices are designed for people who may and call for help). be at risk of getting lost when they go out on their own and can help them to return home safely. They Telecare can be used to locate a person when needed, allow Telecare is a term used to describe devices (for the wearer to call for help and alert friends and family example, movement, flood, gas, and smoke or fall if a person goes outside of areas they know and feel detectors) that automatically send a signal when a safe in, has a fall or uses transport. People can also problem is detected and calls for assistance. Personal have two way conversations using these devices. pendants are also available as part of Telecare; when pressed, a fully trained operator assesses the nature of Will I have to pay for my Assistive Technology? the emergency and reacts accordingly. If you arrange this through Oxfordshire County Council they will undertake a financial assessment Simple gadgets to work out what, if any, contributions to the cost A range of gadgets exists to remind or enable you of Assistive Technology you need to make. Gadgets to do something, or alert a family member or carer (standalone Assistive Technology) are provided to you living with you that you need help. These gadgets based on your need for the equipment and do not are sometimes referred to as standalone Assistive require a financial assessment. Technology. Here are some examples of gadgets that Oxfordshire County Council can help to provide: How can I find out more and get an assessment of my needs? Memory prompts Oxfordshire County Council can tell you about These are used to assist people with memory the full range of Assistive Technology and simple difficulties by providing daily memory prompts using gadget options available to you, simply visit personally recorded voice messages at specific times www.oxfordshire.gov.uk/assistivetechnology – of the day to remind you to do specific activities, for you will also be able to fill out an online form at this example, ‘take medicine’ or ‘eat lunch’. address to request an assessment.

Movement activated memory prompts If you are unable to go on the internet, call the A movement activated message player allows a Council’s Social and Health Care team on message to be recorded and played back when a 0845 050 7666 and let them know that you’re person walks past the sensor, for example, ‘take your interested in Assistive Technology.

Occupational therapy

Oxfordshire County Council’s Social and Health Care something to eat, an assessment by a social worker team takes referrals for occupational therapy, which can help you find out if you are entitled to a Personal can help identify whether you would benefit from Budget to pay for the support you need. any pieces of equipment, from simple solutions such as a walking aid or a second stair rail, to major If you would like to find out more, or would like to adaptations such as walk-in showers. make a referral for yourself or someone you know, please visit Oxfordshire County Council’s website, If you have difficulty with day-to-day activities such www.oxfordshire.gov.uk or call 0845 050 7666. as getting washed and dressed or getting yourself

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 19 Improving your home

Each District Council in Oxfordshire provides the are aged 60 and over, disabled and suffering from a following assistance to help residents remain safe, long-term health condition. This service covers small secure, independent and warm in their own homes. plumbing, electrical and basic household repairs. There will be a labour charge as well as the cost of any Disabled Facilities Grants materials used. A Disabled Facilities Grant can help eligible disabled people to adapt their homes to make their day-today life easier. This is a means-tested grant – whether Contact your District Council to find out more you can receive it depends on your other sources of about all of the schemes above. income. To apply for a Disabled Facilities Grant you Cherwell District Council must first be assessed by an occupational therapist Tel: 01295 227001 (see page 19). Email: [email protected]

Essential Repair Grants Oxford City Home Improvement Agency This is a means-tested grant for home owners. An Tel: 01865 252887 Essential Repairs Grant of up to £5,000 can be made Email: [email protected] available to eligible people to help with essential repairs to the home. South Oxfordshire Tel: 01491 823203 Flexible Home Loans Email: [email protected] This loan scheme for owners and occupiers aged 60 and over is designed to help improve the comfort, Vale of White Horse safety and security of, and help with repairs to, your Tel: 01235 520202 home. Email: [email protected] West Oxfordshire Small Repairs Service Tel: 01993 861000 Available to owners, occupiers and tenants who

Falls prevention

The Oxfordshire Falls Prevention Service helps people physiotherapy and home adaptations. to avoid falls and regain confidence following a fall. Specialist nurses offer a detailed assessment Contact the Falls Information Line on 01865 903400 and make recommendations about medication, or email [email protected]

Delivered meals

Frozen meals can be delivered to your home and Call the freephone 24-hour customer helpline on 0800 you can also hire small freezers and microwaves from 077 3100 or visit www.wiltshirefarmfoods.com to Wiltshire Farm Foods. find out more.

Support and care at home

All home care providers are regulated and inspected always a good idea to check its report. by the Care Quality Commission which publishes inspection reports and quality ratings on its website Before you make any decisions regarding the provision www.cqc.org.uk/ When considering a service it’s of care, be sure to contact several providers and ask for

20 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Support and care at home continued a ‘Service User’s Guide’ and their charges and a draft the location. To find out more contact, Oxfordshire contract between you and the care provider. County Council’s Social and Health Care team on 0845 050 7666. Daily support and care A carer can call in daily to assist with day-to-day tasks. Live-in care Visits are generally available from 7am until 10pm. 24-hour live-in care can help people who have Some people will need more than one visit per day. ongoing complex needs. It can also provide respite Night services can also be provided. The hourly rate for regular carers and short-term support following a depends on the services required, the time of day and hospital stay.

The standards you can expect

If you receive support at home from a care agency, • make sure that you are comfortable at all times; these standards will set out what you can expect. If • communicate and discuss topics that interest you; you are a care agency, these are the standards that • check that you are happy with the support you are are expected from your staff and the standards that given and encourage you to tell us how they can Oxfordshire County Council will use to monitor the improve; quality of your services. • show you your care record if you ask for it; and • be aware that their visit may affect other household Home care staff will: members. • introduce themselves when they arrive; • know you and your support plan; These standards have been jointly written by people • be trained to deliver the support you need; and who receive care in their home and home care • always deliver support to a good standard. support agencies.

When your home care worker visits you, they will: If you have any compliments, comments and/or • focus their attention on you; complaints about the home support you receive, • be pleasant and treat you with dignity and respect; please contact your care agency; usually talking to • do their very best to arrive on time and let you someone in the service can put it right. know by telephone if they are going to be late; • tell you when they are leaving; If not, please contact Oxfordshire County • check to see how they can best support you at the Council by calling 01865 323589, emailing start of each visit; [email protected] or • not rush you – they will help you at a pace that suits writing to Comments and Complaints Team, Freepost you; RRYR-XTBE-GBTZ, Oxfordshire County Council, • carry out all agreed tasks; County Hall, New Road, Oxford OX1 1ND.

Paying for support and care at home

Depending on your financial circumstances, you may shares and other relevant assets. The £23,250 figure have to pay for some or all of the cost of support and does not include the value of the home in which care you need at home. you live if you are receiving care at home, but may include any other properties you own. If you have savings or other capital assets over £23,250 then you would be expected to pay for the To find out more visit www.oxfordshire.gov. full cost of your care and support. uk/cms/content/paying-care-home or contact Oxfordshire County Council’s Social and Health Care Capital assets could include additional property, team on 0845 050 7666.

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 21 Advertisement

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22 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Support and care at home providers

1 TO 1 CARE BLUEBIRD CARE (OXFORD) Oxford Oxford Tel: 01865 343134 OP D PD LDA MH SI AD Tel: 01865 811114 OP D PD SI YA A G PALMER HOUSE BLUEBIRD CARE (SOUTH OXFORDSHIRE) Oxford Wallingford Tel: 01865 397940 MH Tel: 01491 837940 OP D PD YA ABICARE SERVICES LTD BROWNBILL ASSOCIATES LTD Witney Thame Tel: 01993 848258 OP D PD LDA MH SI YA Tel: 01844 212153 PD LDA YA ACQUIRE CARE LTD C3 CARE LTD Oxford Advert outside back cover & 22 Watlington Tel: 01491 220020 Tel: 01865 338050 OP D LDA MH YA AD OP D PD LDA MH SI YA AGINCARE UK LIMITED CARE BUREAU LTD, THE – DOMICILIARY CARE – Dorset Advert page 22 BANBURY Banbury Tel: 08000 121 247 OP D PD LDA MH SI YA AD Tel: 01295 340010 OP D PD LDA MH SI YA AMBER HEALTHCARE CARE COMPASSION AND CONVERSATION LTD Abingdon Chipping Norton Tel: 01235 531616 OP D PD LDA MH SI YA AD Tel: 01608 648656 OP YA AUTUMN YEARS CARE CARE OUTLOOK (OXFORD) Thame Oxford Tel: 07938 483356 OP D YA Tel: 01865 771348 OP D PD MH SI YA BAILEY CARE SERVICES CARE WITH CARE Abingdon Witney Tel: 01235 537124 D PD LDA MH SI Tel: 01865 882219 OP D PD SI BARNARDO’S SYCAMORE RESOURCE CENTRE CARE2CARE Banbury Didcot Tel: 01295 263317 PD LDA SI Tel: 01865 408322 OP D PD LDA MH SI YA AD BERNARDO’S VIKING HOUSE CAREMARK (OXFORD) Oxford Oxford Tel: 01865 762506 PD LDA SI YA Tel: 01865 777700 OP D PD LDA MH SI YA AD BICESTER PA AND CARE LLP CAREMARK (WEST OXFORDSHIRE & CHERWELL) Bicester Woodstock Advert page 22 Tel: 07741 207713 OP D PD LDA MH SI YA Tel: 01993 810918 OP D PD LDA MH SI YA AD BLUEBIRD CARE (CHERWELL) CARETREE LTD Bicester Abingdon Tel: 01869 324293 OP D PD SI YA Tel: 01235 828296 OP D PD MH YA AD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs This provider list has been provided to Care Choices, the publisher of this Guide, by the Care Quality Commission (Feb 2016). Advertisers are highlighted

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24 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Support and care at home providers continued

CARING COMPANY, THE (OXON) DAY & NIGHT CARE LIMITED Didcot Oxford Tel: 01235 206117 OP D PD LDA SI Tel: 07538 486070 OP D PD YA CENTURION HOUSE DAY AND NIGHTCARE ASSISTANCE Bicester Banbury Tel: 01865 748301 OP D PD YA Tel: 01295 252277 OP D PD MH SI YA CHARTERVILLE CARE AT HOME LTD DAY AND NIGHTCARE ASSISTANCE (HO) Chipping Norton Witney Tel: 01608 648663 OP D PD LDA MH SI YA AD Tel: 01993 708905 OP D PD Witney DAY AND NIGHTCARE LIVE-IN CARE LTD Tel: 01993 775515 OP D PD LDA MH SI YA AD Witney CHERRY CARE SERVICES LTD Tel: 01993 708905 OP D PD Witney DIDCOT SELF DIRECTED SUPPORT SERVICE Tel: 01993 402200 OP D PD LDA MH SI YA Didcot CHERWELL CARE SERVICES LTD – 50 BUCKNELL Tel: 01235 818236 OP D PD LDA MH YA ROAD Bicester EARLMONT HOUSE Oxford Tel: 01869 249839 OP D PD SI YA Tel: 07967 738617 MH YA CHILTERN CENTRE, THE Henley-on-Thames ELITE CARE AGENCY Tel: 01491 575575 PD LDA SI YA Bicester Tel: 01869 247779 OP D PD MH SI YA CIVICARE OXFORD LTD Oxford FERNLEIGH (OSJCT) Tel: 01865 744174 OP D PD LDA MH SI YA Witney Advert page 54 Tel: 01993 709726 OP D PD LDA SI YA COMMUNITY VOICE LTD (OXFORDSHIRE DOMICILIARY SUPPORT) FLEXICARE (OXFORD AND ABINGDON) Witney Oxford Tel: 01865 733299 OP D PD LDA MH SI Tel: 01865 321881 PD LDA COUNTYWIDE CARING LTD – FOOTLOOSE AND FANCY FREE (UK) LIMITED T/A DOMICILIARY CARE OFFICE FOOTLOOSE COMMUNITY CARE Wallingford Advert page 22 Chipping Norton Tel: 01865 858895 OP D PD MH SI YA Tel: 01993 832030 OP D PD SI YA CROSSROADS CARE (OXFORD) GOLDEN SERVICES Oxford Abingdon Advert page 24 Tel: 01865 260280 OP D PD LDA MH SI YA AD Tel: 01235 764422 OP D PD MH YA DASHWOOD GOLDSMITH PERSONNEL LTD (OXFORDSHIRE) Banbury Chipping Norton Tel: 07736 100147 LDA Tel: 01608 642064 OP D PD LDA MH SI YA

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 25 Advertisement

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26 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Support and care at home providers continued

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• Pension or prescription collection

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developed by the publisher of this Guide

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

• search care providers quickly and easily LIVE-IN CARE SERVICES • search by postcode/town and care type For Just a Few Weeks or • Information on standards of care • links to the latest inspection reports Longer-term over Several Months • extra information, photos and direct website links for hundreds of providers Fully Managed Tailored to Individual Requirements • request a brochure From Housekeeping & General Support to • checklists to take with you when you visit Complex Health Care Needs Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly. 01865 791017 [email protected] www.oxfordaunts.co.uk

28 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Support and care at home providers continued

MOORSIDE PLACE (OSJCT) OXFORDSHIRE CHILDREN – Kidlington Advert page 54 YOUNG PEOPLE & FAMILIES Tel: 07971 972877 OP D PD LDA SI YA Oxford Tel: 01865 256600 PD LDA SI MUMBY’S HOMECARE SUPPORT LTD Frilford OXFORDSHIRE HELP AT HOME Tel: 01865 391187 OP D PD LDA MH SI YA AD Witney Advert page 28 Tel: 01993 893570 MY CARER OP YA Faringdon PATERSON HEALTH AND SOCIAL CARE Tel: 01367 244014 D PD MH SI YA AD Bicester NORTH CHERWELL SUPPORTED LIVING SCHEME Tel: 01869 325530 OP D PD LDA MH SI YA AD Banbury PECHIV CARE SERVICES Tel: 07969 268349 OP D PD LDA MH SI YA Abingdon OASIS PRIVATE CARE LTD Tel: 07832 791284 OP D PD MH SI YA Abingdon PLL CARE SERVICES Tel: 01235 862919 OP D PD LDA MH SI Witney OLIVE TREE SERVICES Tel: 01993 836463 OP PD LDA SI YA Witney PREMIER PERSONAL CARE LTD Tel: 07721 421400 OP D PD LDAMH SI YA Henley-on-Thames ORCHARD MEADOWS (OSJCT) Tel: 01491 411144 OP D PD LDA MH SI YA AD Banbury Advert page 54 Tel: 01295 230124 OP D PD YA QUALITY + CARE SOLUTIONS LTD Charlbury OXFORD AUNTS Tel: 07435 760283 OP D YA Oxford Advert page 28 Tel: 01865 791017 OP D PD SI YA REAL LIFE OPTIONS Oxford OXFORD HEALTH NHS FOUNDATION TRUST – Tel: 07726 695850 HQ OP D PD LDA MH SI YA Oxford RICHMOND VILLAGE Tel: 01865 901000 OP D MH YA AD LETCOMBE REGIS DCA OXFORD HOUSE Letcombe Regis Advert page 58 Henley-on-Thames Tel: 01235 313082 OP Tel: 01189 404098 OP D PD LDA MH SI AD RISBOROUGH CARERS LTD OXFORD PRIVATE CARE Thame Oxford Tel: 01844 212271 OP D PD LDA MH SI YA AD Tel: 01865 861944 OP D PD YA ROYAL MENCAP SOCIETY – OXFORD SUPPORTED LIVING SCHEME OXFORD DOMICILIARY CARE Oxford Oxford Tel: 01865 594240 OP D PD LDA MH SI YA Tel: 0800 808 1111 OP LDA YA

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 29 Support and care at home providers continued

SAINT ANDREWS LTD STYLE ACRE Kidlington Wallingford Tel: 01865 841362 OP D YA Tel: 01491 838760 LDA SEVACARE – BANBURY SURECARE OXFORDSHIRE Banbury Abingdon Tel: 01295 278261 OP D PD LDA MH SI YA Tel: 01235 798867 OP D PD LDA MH SI YA SHOTOVER VIEW TOWES COURT Oxford Reading Tel: 01865 415116 OP D PD SI YA Tel: 01491 872988 D YA SLADE HOUSE VJ CARERS LTD (SOCIAL CARE – OXON CITY AND SOUTH DCA) Henley-on-Thames Oxford Tel: 01491 411635 OP PD YA Tel: 01235 535048 LDA WEST OXFORDSHIRE SLADE HOUSE SUPPORTED LIVING (SOCIAL CARE – OXON WEST AND NORTH DCA) Witney Oxford Tel: 07905 262142 OP D PD LDA MH SI YA Tel: 01993 774045 LDA WESTMINSTER HOMECARE LTD STONE HOUSE BUSINESS CENTRE (OXFORD) Chipping Norton Oxford Tel: 01608 696418 OP D PD LDA MH SI Y A Tel: 01865 770412 OP D PD LDA MH SI YA AD

Sheltered or retirement housing

Sheltered and retirement housing is provided by only, is a practical step if you would like more security housing associations and some District Councils. and companionship and, for some, additional help Sheltered housing, which is mostly available for rent and support.

Extra Care housing

Extra Care allows people to have their own home to rent, purchase, or part-purchase under a shared ownership scheme, and have flexible care services delivered to them by the on-site team if they need it. This ensures that residents have peace of mind knowing they are able to remain safely in their own home. For many people, Extra Care housing is an alternative to a residential care home.

30 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Extra Care housing continued

To get Extra Care housing, you normally have an online or telephone the Social and Health Care team assessment of your care needs from a social worker on 0845 050 7666. and an assessment of your housing needs by a housing officer. To find out more about Extra Care housing, you can watch a short film about the benefits. You can find You can also contact the scheme provider directly. this on www.oxfordshire.gov.uk/cms/content/ If you wish to refer yourself or someone else for extra-care-housing assessment, then you can arrange an assessment

District Council contacts

Cherwell District Council West Oxfordshire District Council Bodicote House, Bodicote, Banbury OX15 4AA Elmfield, New Yatt Road, Witney OX28 1PB Tel: 01295 227001 Tel: 01993 861010 Web: www.cherwell.gov.uk Web: www.westoxon.gov.uk

Oxford City Council Town Hall, St Aldate’s, Oxford OX11BX Tel: 01865 249811 Web: www.oxford.gov.uk

South Oxfordshire District Council 135 Eastern Avenue, Milton Park, Milton OX14 4SB Tel: 01491 823000 Web: www.southoxon.gov.uk

Vale of White Horse District Council 135 Eastern Avenue, Milton Park, Milton OX14 4SB Tel: 01235 520202 Web: www.whitehorsedc.gov.uk

Residential care

Care homes own home, or in hospital if you’ve been ill, or in a care A registered care home provides accommodation, home. You will be fully involved in planning your care meals and help with personal care tasks such as needs. washing, dressing, bathing, getting in and out of bed, getting around and eating. All care providers in the country must be registered with the Care Quality Commission. All services are Care homes with nursing inspected by the Commission, which reports on its Care homes with nursing provide care from a findings and awards quality ratings. These inspection qualified nurse employed by the home. If a care reports are available at www.cqc.org.uk home providing nursing is the best solution, a specially trained nurse will assess your nursing needs, If you want to find out more about paying for care, to determine the level of nursing care the NHS will call Oxfordshire County Council’s Social and fund. It is important to get this done before you go Health Care team on 0845 050 7666. into a care home. The assessment might be in your

Some questions to ask when considering a care home.

Home 1 ...... £ ...... p/w

Home 2 ...... £ ...... p/w

Home 3 ...... £ ...... p/w

First impressions 1 2 3 • Is it convenient for shops, public transport, your doctor? • Who owns and runs the home? • Can I bring some of my furniture and other • How many people live there? belongings with me? • Are staff warm, friendly, polite, clean and • Can I bring my pet with me? respectful? • Can I have my own phone? • Do the residents seem happy, active and sociable? Life in the home 1 2 3 • Does the home feel homely and • Are there any rules and restrictions (for welcoming? example, going out, returning)? • Is the home fresh, clean and comfortably • Can you get up and go to bed when you furnished? like? • Is the home near your family and friends? • Are residents involved in decisions on life in Accommodation 1 2 3 the home? • Can you make and take phone calls in • Are bedrooms single or shared? Is there a privacy and comfort? choice? • Is alcohol served or permitted? • Will I have my own bath/shower/toilet? • Are there smoking and non-smoking areas? • Can you decorate and arrange your own room? • What arrangements are there for religious observance (for example, are places of • Can you bring your own furniture and worship nearby/ Is there a prayer room)? television? • Can you handle your own money? • Is there a call system for emergencies? • Does a hairdresser/chiropodist visit? • Can you control the heating in your room? • Are there arrangements for visiting opticians and dentists? • Can you lock your room or is there a secure place for valuables? • Can I keep the doctor I have now? If not, what choice of doctor do I have? • Is there a separate dining room? Bar? • Does the home provide its own transport? • Are there both adapted showers and baths? • Do staff have appropriate language skills/ knowledge? • Does the home have the right adaptations and equipment to meet your needs? • Are the staff formally trained? • Are all areas safe and accessible (for • Is there an adequate number of staff day example, for wheelchair users)? and night? • Is there adequate provision for sight or • Can you go out when you choose? hearing difficulties? • Are visitors welcome at all times? Can they • Are the grounds/gardens attractive and/ stay overnight? Can I entertain them in or quiet? private?

• Can visitors join you at meals? Is there a • Under what circumstances will the fees charge? change? • How much choice do you get about • Can you retain your own room if you are meals? away? • Is the food varied and interesting? Can you • Can you have a short-stay or trial period? look at a menu? • Will you be given a statement of terms on • Can the home cater for your dietary needs? admission? • Can you have snacks or drinks any time? In • Are all procedures clearly spelt-out? your room? • Can you continue to pursue your hobbies? Notes • What activities and entertainment are organised? • Are outings and holidays arranged? At what cost?

Fees and contract terms 1 2 3

• How much are the fees? Do they cover all services available?

• Does the home accept people paid for by the county council?

Care Choices’ helpline

Care Choices provides a free helpline giving One call to the freephone number 0800 389 2077 information about care services and accommodation. will enable the service to build a profile of exactly A personalised report can be generated for customers what type of care you’re looking for, while taking providing details of all home care, care homes or care into account your personal needs and interests. homes with nursing that meet their criteria. Alternatively, visit www.carechoices.co.uk Money and paying for support and care

Care funded by the Council

Do I qualify for local authority financial assistance? If you have been assessed as needing a care home place and your capital is below £23,250 (correct at 1st April 2016 but may change), you may be entitled to financial support from your local authority. The value of your home may be included in this assessment. To find out more, contact Oxfordshire County Council’s Social and Health Care team on 0845 050 7666. >>

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 33 Care funded by the Council continued

>> Do I have a choice of care home if the Council yourself from capital below £23,250 (correct at 1st is paying? April 2016 but may change). Yes, and it can even be in a different county. The home you choose must be suitable for your assessed My partner needs care, how does this affect me needs, comply with any terms and conditions set by financially? your local authority and not cost any more than they The Council will undertake a joint financial would usually pay for someone with your needs. assessment for you and your partner, and will also carry out individual assessments for whoever What if a home costs more than the local needs care. The contribution you are asked for authority is prepared to pay? will be whatever the lower amount is from these The local authority will allow a third party to top-up assessments. If you receive joint benefits, you will your fees as long as they are able to do so for the only be offered a joint assessment. long term. You are not allowed to top-up the fees

Paying for your own residential care

If you are funding your own care because you are not choose a suitable adviser, what to expect from them, eligible for local authority funding, there are other the difference between independent and restricted forms of financial assistance you may be entitled to. The advisers and charging options. Visit www.fca.org.uk important thing is not to try to do it alone, always seek professional advice. All advisers should be accredited by the Financial Conduct Authority. My Care My Home My Care My Home offers a The Society of Later Life Advisers free telephone and face-to- The Society of Later Life Advisers (SOLLA) aims to help face advice service through people to find trusted accredited financial advisers home visits aimed at helping people find a suitable who have a particular understanding of financial needs home care provider, or care in sheltered or Extra Care in later life. schemes and care homes. It is also able to visit people who are currently in hospital and require a package of The Later Life Adviser Accreditation Scheme is audited care before they can be discharged. and endorsed by the standard-setting body the Financial Skills Partnership (FSP). The website offers an My Care My Home offers referrals to Independent online search of SOLLA accredited advisers. Visit Financial Advisers; however, if you wish to arrange your www.societyoflaterlifeadvisers.co.uk own financial adviser, My Care My Home can give you the necessary details to enable you to do this. Saga The Saga Care Funding Advice Service, provided The full service is explained in detail at by Just Retirement Solutions Limited, specialises in www.mycaremyhome.co.uk or you can call the providing care funding advice for people who need freephone number on 0800 731 8470 to find out to pay for their own care needs. There is a useful free more. guide to paying for care on its website that can be downloaded or requested by post. Visit www.saga. Other sources of help and advice include: co.uk or phone 0800 096 8703 to speak to an adviser.

Financial Conduct Authority Paying for Care The Financial Conduct Authority’s website has a range Paying for Care is a not-for-profit organisation which of easy to understand advice and information on includes advice on its website on paying for care, as sourcing financial advice, including how to find and well as an online care fees calculator and a care cap

34 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Paying for your own residential care continued

calculator. The website offers a search facility for local and purple flower logo by their name. Visit advisers. For SOLLA-accredited advisers, look for the red www.payingforcare.org

Benefits advice

You can find out more about the benefits you might be which features reliable advice on how to make a claim entitled to by visiting www.gov.uk/benefits-calculators and what to do if your circumstances change.

The Oxfordshire Specialist Advice Service

Age UK Oxfordshire, Citizens Advice Oxford, Citizens illness; or Advice West Oxfordshire and Oxfordshire Welfare Rights • are a young person transitioning from children’s care have come together to provide a free, comprehensive, services. independent advice service. Oxfordshire Specialist Advice Service provides a The service helps with queries around benefits, money dedicated telephone advice line and email service, which advice, budgeting and other welfare issues and will link aims to answer all your queries around benefits, money you into services that can provide further support. advice, budgeting and other welfare issues and link you into services that can provide further support. This is The service is free for people to use, and is focused backed up by a team of specialist advisers, who are able on meeting the needs of people living in Oxfordshire to meet face-to-face with people unable to access advice who are struggling with their day-to-day lives due to by telephone, email or in their local community. disability or ill health. However, you don’t have to have The service also supports professionals who may a carer or anyone looking after you. be working with you, through the provision of comprehensive and responsive training opportunities We will be able to help you if you: and a consultancy line for specialist case support. • have a disability or long term illness; • have someone in your family household with a Please call 01865 410660, 9am to 5pm weekdays, or disability or long-term illness; email your enquiry to [email protected] • are caring for someone with a disability or long-term Keeping safe

Trusted traders

Oxfordshire County Council’s ‘Buy With Confidence’ to ensure their trustworthiness and compliance with scheme provides a list of reputable local businesses. the law. You can search the list of approved providers at Trading Standards staff have checked member businesses www.buywithconfidence.gov.uk

Fire and rescue

To reduce the chance of having a fire in your home, fire risk. Visit www.365alive.co.uk to find out more. you need to be aware of the risks, how to prevent If you are worried about your fire safety and would them and what to do should a fire occur. An online like to know if you are eligible for a free home fire risk home fire risk check will take you through various check, please complete the online form at high-risk areas and highlight where you may have a www.365alive.co.uk

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 35 Keeping warm in winter

You could get between £100 and £300 tax-free to help pay your heating bills if you were born on or before 5th January 1953. This is known as a ‘Winter Fuel Payment’.

If you are a new claimant, contact the Winter Fuel Payments helpline on 0845 915 1515. The line is open Monday to Friday, 8am to 6pm.

Protecting vulnerable adults

Far too many adults suffer abuse and neglect, often at an organisation where this is not addressed by the the hands of relatives or people in trusted positions. A management. vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves, or protect If you are worried about contacting the police, you can themselves from harm or from being exploited. contact Oxfordshire County Council’s Social and Health Care team to talk things over first on 0845 050 7666. Abuse can be physical, sexual, psychological, emotional or financial, or it can arise from neglect. Further information is also available on the Oxfordshire Safeguarding Adults Board website at www.osab.co.uk Institutional abuse is where one or more people are affected by the action, or lack of action, of an If someone is in immediate danger, call the police on organisation, or of an individual working within 999.

Domestic abuse

Oxfordshire Domestic Abuse services offer emotional the website www.reducingtherisk.org.uk and practical support to victims suffering or fleeing domestic abuse. Call the helpline on 0800 731 0055 There is also a National Domestic Abuse Helpline between 10am and 4pm, Monday to Saturday or visit which is open 24-hours, call 0808 200 0247.

Protecting children and young people

If you are worried about a child or young person’s or young person who is being harmed, or a parent or wellbeing, or think they may be at risk of harm or carer who feels at risk of harming a child. being abused or neglected, you should let someone know. Oxfordshire County Council’s Social and Health Care team There are a number of organisations you can speak Tel: 0845 050 7666 to but if you think a child is in immediate danger, call the police on 999. You can also get advice and Emergency Duty team (outside office hours) help from the National Society for the Prevention of Tel: 0800 833 408 Cruelty to Children helpline on 0808 800 5000 or get help via email on [email protected] The Kingfisher Team is a specialist team of police and social workers who work with children and young You can contact Oxfordshire County Council whether people at risk of sexual exploitation. The team can be you are a concerned member of the public, a child contacted on 01865 335276.

36 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Having your say

How to make a complaint or comment

If you are unhappy or worried about any adult social Complaints about care that you pay for yourself care services, it is important to let someone know. You can ask the Local Government Ombudsman to Usually talking to someone in the service can put it take up your case if you are not happy about how right. You can talk to the people who provide your a care home or service dealt with your complaint care or their managers. They will have a process about care that you pay for yourself. in place for managing complaints and listening to concerns that are raised. You can contact them on 0300 061 0614 or 0845 602 1983 Wherever you raise a concern it should be listened to Write to: The Local Government Ombudsman and taken seriously. The good and bad things people PO Box 4771, Coventry CV4 0EH raise can help improve services for everyone. You will not be treated unfairly because of anything you raise. You can call the County Council’s Comments and It is never wrong to give the service a call. Complaints Service for advice about what to do or to raise a concern about a service. Contact details are The Comments and Complaints team will help you adjacent. decide what to do – you do not have to make a formal complaint to talk things through.

Tel: 01865 323589 Email: commentsandcomplaints@oxfordshire. gov.uk Write to: Comments and Complaints Service Freepost RRYR-XTBE-GBTZ, County Hall, New Road, Oxford OX1 1ND For complaints concerning the NHS, contact NHS Complaints on 0300 343 5718 or email [email protected]

Healthwatch Oxfordshire

Healthwatch Oxfordshire is an independent how your services could or should be improved organisation that listens to people’s thoughts and now; and experiences of health and social care in Oxfordshire • making your views known to influence the way your and works to help people get the best out of these services are designed for the future. services, whether it’s improving them today or helping to shape them for tomorrow. For more information about Healthwatch Oxfordshire, please call 01865 520520 or visit Healthwatch will give children, young people and www.healthwatchoxfordshire.co.uk adults a powerful voice both locally and nationally by: • providing information about local health and social Hearsay care services; Oxfordshire Healthwatch is working with Oxfordshire • listening to your views and experiences on the way County Council to run Hearsay events to find out that health and social care services are delivered; what the public thinks about Adult Social Care • using your views to make recommendations about services.

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 37 Healthwatch Oxfordshire continued

People who use services provided by the Council are If you would like to get involved in a Hearsay invited with friends, carers and family members to event, call 01865 520520, email have their say about what is most important to them. [email protected] or visit They are able to speak directly to people responsible www.healthwatchoxfordshire.co.uk for the planning and quality of adult care services.

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service is a free and Churchill Hospital confidential service that provides help to the public Tel: 01865 235855 Email: [email protected] when dealing with the NHS. It acts independently when handling patient and family concerns, liaising Horton General Hospital with staff, managers and relevant organisations to PALS Office: Tel: 01295 229259 negotiate immediate or prompt solutions. Email: [email protected] John Radcliffe If the team cannot answer your questions, they will Tel: 01865 221473 or 740868 put you in contact with someone who can help you. Email: [email protected] There are Patient Advice and Liaison Services locally Nuffield Orthopaedic Centre at each NHS Trust. PALS Office: Tel: 01865 738126 Email: [email protected] Oxford Health Tel: 0800 328 7971 Email: [email protected] Oxfordshire Clinical Commissioning Group Tel: 01865 336800 Email: [email protected]

Get involved

Oxfordshire Voice Talking Health This is a citizen’s panel made up of over 3,000 By signing up to Talking Health, you can get involved Oxfordshire residents who have volunteered to give and have your say about your local NHS services. Visit up some of their time to answer surveys on a wide www.consult.oxfordshireccg.nhs.uk or write to variety of issues. Panel members are carefully recruited [email protected] to find out more. to be representative of the population of Oxfordshire and are invited to stay on the panel for around three Oxfordshire Community First years. Visit www.oxfordshire.gov.uk/cms/public- If you would like to support and help to grow site/oxfordshire-voice-panel to find out more. community transport locally, get in touch with Oxfordshire Community First who will be able to find Health and Wellbeing Board your local community transport group. You could The Health and Wellbeing Board is a partnership volunteer to help, for example by making sure people between Oxfordshire County Council, the NHS, who need it know about the service; helping with District Councils, local Healthwatch and the people fundraising; becoming a volunteer driver and helping of Oxfordshire. It is designed to ensure that we all with bookings. work together to improve our health and wellbeing, especially those of us with health problems or in Call 01865 883488 or email [email protected] to difficult circumstances. find out more. 38 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Get involved continued

Volunteer Connect opportunities and works with public and private Run by Banbury Citizens Advice Bureau, Volunteer sector organisations to increase volunteering. Connect runs a community transport service for Tel: 0300 303 0125 the Cherwell area by recruiting volunteer drivers Email: [email protected] who use their own cars to take people to essential appointments, when there is no reasonable alternative Oxford City, South Oxon and the Vale of White Horse travel for them. The Volunteer Centre Oxfordshire offers a service to those wanting to volunteer and those looking for For information about general volunteering, call volunteers in these areas. 0300 303 0126 or for information about community Tel: 01865 251946 transport call 0300 303 0125 or email Web: www.vcoxfordshire.org [email protected] West Oxfordshire Volunteer Centres Volunteer Link Up offers community transport, Cherwell befriending and practical help. Volunteer Connect provides a volunteering brokerage Tel: 01993 776277 service to the community throughout Cherwell. Email: [email protected] The service matches volunteers to volunteering Web: www.vlu.org.uk

Advocacy

Someone to support you to get your view across To find out more about how you can get Sometimes we all need help to get our views independent advocacy, please contact Oxfordshire across and to understand the information we County Council’s Social and Health Care team by are given. But if you have substantial difficulty in emailing [email protected]. understanding, retaining or weighing up information, uk or by calling 0845 050 7666. or in communicating your wishes, you might have a family member, friend or neighbour you can ask to Getting Heard help you. If there is no-one appropriate you can ask, Getting Heard provides a free, independent and Oxfordshire County Council can arrange for you to confidential service to adults in Oxfordshire which have an independent advocate to help you. helps people to represent their interests, secure their rights and access services of their choice. It An independent advocate is a person who supports also supports people who wish to challenge, make you to understand information, express your needs suggestions or complain about services. and wishes, secure your rights, represent your interests and enables you to be fully involved in Go to www.gettingheard.org to find out more. planning your care and support.

How solicitors can help

A solicitor can give you impartial advice about wills, and legal executives who provide specialist legal making gifts, estate planning and Powers of Attorney. advice for older and vulnerable people, their families Some can also offer guidance on immediate and and carers. Find out more at www.sfe.legal long-term care plans. If you need help finding a lawyer, you can call during Solicitors for the Elderly is an independent, national office hours on 0844 567 6173. Contact Citizens organisation of lawyers, such as solicitors, barristers Advice by visiting www.citizensadvice.org.uk

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 39 Bereavement

Oxfordshire County Council’s Registration Service Cruse is the leading charity in the UK specialising has produced a bereavement guide to help you in bereavement. It offers one-to-one counselling to arrange a funeral. It provides guidance, support sessions, therapeutic groups and friendship groups and reassurance and will help you to get all the to people trying to come to terms with the death of information you’ll need to help you at this difficult others. Call 01865 245398, visit www.oxfordcruse. time. Visit www.oxfordshire.gov.uk to find out co.uk or email [email protected] for more more. information.

Oxfordshire Association of Care Providers

Oxfordshire Association of Care Providers (OACP) is a community interest company formed in 2014 to represent and support the diverse range of care providers operating across the county. Its members include registered care providers, community-based services and Personal Budget holders and cover a colleagues to resolve challenges, from hospital complete range of private, independent and voluntary admissions and discharge planning to safeguarding sector providers. Most providers work with adults, but and funding. some have services for young people and children. This diversity is reflected in our Board membership. OACP enables providers to keep abreast of local government and health commissioning strategy, It represents all types of social care, in all settings, for not being afraid to push back at issues it feels are all conditions. This includes care homes (and care detrimental to care provision quality. homes with nursing), home care agencies, supported living providers, community mental health services, Benefits of OACP membership for care housing-related support, day-time support and respite providers include: services. Its 90+ members also include services which • guidance, support and advice on all aspects provide advocacy, information, advice and support. of care delivery, employment of staff, meeting regulations etc; It is this wide-ranging and diverse membership, which • regular meetings and events; provides the strength of OACP. It is able to look across • promote your service using the OACP logo as a the whole sector and see trends and opportunities mark of being in touch and up to date; for providers to work together for the benefit of the • a comprehensive training offer at reduced prices; sector. It aims to support care providers to deliver and high-quality, person centred care and recognises that • join the collective voice representing the sector quality with annual awards for best practice. locally and nationally.

With its overview, OACP recognises common themes: And lots more. Providers, please contact the the difficulty of recruitment, the pressure on delivering association for membership costs. quality services in a challenging financial context, and with tight regulatory standards. Its forums offer Oxfordshire Association of Care Providers opportunities to bring together providers to focus on Stables 4, Howbery Park, Benson Lane, specific themes, or to identify joint working that would Crowmarsh Gifford, Oxfordshire OX10 8BA improve aspects of delivery. Tel: 01491 822604 / 605 / 606 Email: [email protected] The world of health and social care is extremely Web: www.oacp.org.uk complex. It is essential that the voice of care providers Twitter: @OxonACP Facebook: OxonACP is heard at meetings with NHS and local government

40 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Winterbrook NURSING HOME

Winterbrook is a home that provides nursing and social care for the elderly including those suffering from dementia.

• Situated between Reading and Oxford in the historic market town of Wallingford • Set in extensive picturesque gardens • Nursing care for chronically sick and terminally ill • Offering short and long-term care and respite care • 35 single rooms with en-suite and walk in showers and 3 double rooms • Dedicated 24-hour care provided by Registered Nurses and NVQ trained Health Carers • Promoting physical, emotional, social and spiritual well-being • Daily activities and regular outings organised by our dedicated activity co- ordinator • Vertical lift, with disability access and nurse call system • Regular visits by hairdresser, chiropodist and optician • Nutritious menus with special diets catered for • Regular GP visits to assess residents’ medical needs • Excellent relationship with local GP surgery and pharmacy • Affiliated with Oxford Brookes University and training institutions for continuous professional development of staff www.excellentcarehomes.co.uk

To fully appreciate the benefits Address: 18 Winterbrook, Wallingford, Oxon OX10 9EF that Winterbrook and our Tel: 01491 833922 dedicated staff can offer, please come and visit us... Email: [email protected] To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 41

Winterbrook FP.indd 1 14/04/2016 11:44 Wyndham Hall CARE HOME Welcome to Wyndham hall. When you step inside our beautiful state of the art home you will leave your typical view of care homes behind. Hair and Beauty Salon, Cinema, Coffee Shop, Pub, Restaurant and Bistro. At Wyndham Hall our ﬁ ve star service offers residents the highest quality care. Our team are passionate and dedicated to enable our residents lead fulﬁ lling lives. Call in and meet the team, passionate about care and passionate about people with a warmth and compassion that underpins everything we do. Your loved one will instantly know they are in safe hands. Wyndham Hall Care Home Skimmingdish Lane, Launton, Bicester OX26 5AF Tel: 01869 722767 [email protected] Care home listings

Cherwell care homes

BAYBERRY CLINIC HOLT FARM CARE LTD The Bayberry Community, 6 Church Lane, Holt Farm, Hopcrofts Holt, Steeple Aston, Wendlebury, Bicester OX25 2PN Bicester OX25 5QQ Tel: 01869 321717 MH YA AD Tel: 01869 347600 LDA MH

CHENEY HOUSE Advert inside front cover LAKE HOUSE (OSJCT) Rectory Lane, Middle Cheney, Banbury OX17 2NZ The Green, Lake Walk, Adderbury, Banbury OX17 3NG Tel: 01295 811183 Advert page 54 Tel: 01295 710494 OP D PD SI OP D LEY COMMUNITY DRUG SERVICES CHERWOOD HOUSE CARE CENTRE 26 Sandy Lane, Yarnton, Kidlington OX5 1PB Buckingham Road, Caversfield, Tel: 01865 378600 AD Bicester OX27 8RA Tel: 01869 245005 OP D PD LDA MH SI PIGGY LANE, 4 Bicester OX26 6HT FAIRHOLME HOUSE Tel: 01865 747455 LDA Church Street, Bodicote, Banbury OX15 4DW RIDINGS, THE Tel: 01295 266852 OP D PD Calder Close, Daventry Road, Banbury OX16 3WR FEATHERTON HOUSE Tel: 01295 276767 OP D Chapel Square, Deddington, SHORT TERM BREAKS – 69 NEITHROP AVENUE Banbury OX15 0SG Banbury OX16 2NT Tel: 01869 338259 OP Tel: 01295 269646 D PD LDA SI GLEBE HOUSE (OSJCT) ST ANNE’S RESIDENTIAL CARE HOME 8 Mill Street, Kidlington OX5 2EF Clifton, Banbury OX15 0PA Tel: 01865 841859 Advert page 54 OP D Tel: 01869 338295 OP D PD MH SI YA HeathfieldHeathfieldHeathfield House House House Nursing Nursing Nursing Home Home Home Excellent care for people with Nursing and Dementia needs GOSFORD LODGE STEWART HOUSEExcellenExcellent CAREcaret care for for people HOMEpeople with with Nursing Nursing and and Demen Dementiati aneeds needs Heathfield House is situated in 95 Bicester Road, Kidlington OX5 2LD 85 Bloxham Road, Banbury OX16 9JSbeautiful HeathfieldHeathfield surroundings House House is situatedis just situated in in outsidebeautifulbeautiful of oxford. surroundings surroundings just just Tel: 0118 958 1950 Tel: 01295 259541 Weoutside takeoutside pride of ofoxford. in oxford. combining the LDA YA bestWe ofWe taketraditional take pride pride in invaluescombining combiningOP and Dthe the up-to-datebestbest of oftraditional information traditional values valuesto create and and a comfortable,up-to-dateup-to-date homely information information environment to tocreate create a a Advertisement for comfortable,ourcomfortable, residents. homely homely environment environment forfor our our residents. residents.

We provide nursing care with dementia. Heathfield House Our team of dedicated staff actively support and promote residents to maintain contact Nursing Home with friends and relatives. Excellent care for people with Nursing There are no restrictions on visiting hours and and Dementia needs family and friends are always made welcome If you have any further questions or would like to visit and encouraged to visit, stay for a meal, and We We Heathfieldprovide provide nursing nursing House care care withnursing with home, then call Ms Alison generally spend time together, perhaps evenWe provide nursing care with providingprovidingproviding high high qualityhigh quality quality of ofcare. ofcare. care. dementia.dementia. dementia.Valentine who will be pleased Ifto you Ifanswer you Ifhave you have anyhaveyour any further anyquestions, further further questions questions questions or or or joining in with our wide range of activities and wouldwouldwould like like to like visitto tovisit Heathfieldvisit Heathfield Heathfield House House House Our teamOurOur sendteam of team dedicated aof brochure ofdedicated dedicated staff or staff actively arrangestaff actively actively for you to look around the home. nursingnursingnursing home, home, home, then then thencall call Ms call Ms Alison Ms Alison Alison entertainment. supportsupportsupport and promoteand and promote promote residents residents residents to to to ValentineValentineValentine who who willwho will be will bepleased be pleased pleased to to to maintainmaintainmaintain contact contact contact with with friends with friends friends and and and answeranswer your your questions, questions, send send a a We are fully CQC compliant after our last relatives.relatives.Telephone: 01869 350answer 940 your questions, send a relatives. brochurebrochurebrochure or arrangeor orarrange arrange for for you for you toyou tolook tolook look inspection and take pride in providing high aroundaround the the home. home. ThereThere areTherewww.heathfieldhouse-care.co.uk no are arerestrictions no no restrictions restrictions on visitingon onvisiting visiting around the home. quality of care. hourshours andhours familyand and family andfamily friendsand and friends friends are are are Telephone:Telephone: Bicester Road, Bletchingdon,Telephone: Oxfordshire, 018690186901869 350 OX5 350 940350 9403DX. 940 alwaysalways madealways made welcome made welcome welcome and and and encouragedencouraged to tovisit, visit, stay stay for for a meal,a meal, encouraged to visit, stay for a meal, HeathfieldHeathfield House House andand generally generally spend spend time time together, together, Heathfield NursingNursing homeHouse home and generallyperhapsperhaps even spend even joining timejoining in together, inwith with our our Nursing home perhaps even joining in with our BicesterBicester Road, Road, Bletchingdon, Bletchingdon, widewide range range of ofactivities activities and and Bicester Road, Bletchingdon, wide entertainment.rangeentertainment. of activities and Oxfordshire,Oxfordshire, OX5 OX5 3DX. 3DX. Service OP Older people (65+) D Dementia PD Physical disability LDAentertainment. Learning disability, autismOxfordshire,VisitVisit our our website OX5 website 3DX. at at Visit our website at WeWe are are fully fully CQC CQC compliant compliant after after www.heathfieldhouse-care.co.ukwww.heathfieldhouse-care.co.uk User Bands MH Mental health SI Sensory impairment YA Younger adultsWe areADour ourfully last Peoplelast CQCinspection inspection compliant whoand and aftertake take misuse pride pride in inwww.heathfieldhouse-care.co.uk alcohol or drugs our last inspection and take pride in This provider list has been provided to Care Choices, the publisher of this Guide, by the Care Quality Commission (Feb 2016). Advertisers are highlighted

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 43 Excellent care for people with dementia We have an excellent reputation for caring for the elderly mentally infirm, particularly those with Alzheimer’s disease. We offer a relaxed and happy environment, where residents retain their freedom of choice and Matron and some of our team of well trained, kind, caring staff individuality. We use no routine tranquillisers or sedative drugs.

Tasty food from our own chef Doors to the garden always open

100 staff care for 45 residents Beautiful secure grounds with lovely views over open countryside

Residents are free to get up and If you are looking for somewhere go to bed when they choose and with the facilities and experience eat between meals if they wish. to care for people, no matter All bedrooms are light and airy what the future may hold – then with low windows and most call George Tuthill or Maggie have excellent views. Rampley who will be pleased to answer your questions, send you Homely spacious rooms The home has secure gardens a brochure, or arrange for you to and grounds where residents look around the home. may stroll about whenever and wherever they like. Many enjoy Direct telephone line: 01295 757123. our minibus trips through the country lanes.

Wardington, Banbury, Oxon OX17 1SD. Telephone 01295 750622. (Five minutes from Junction 11 on the M40) Visit our website at www.wardington.com or email [email protected]

44 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Cherwell care homes with nursing

AGNES COURT – CARE HOME WITH NURSING HEATHFIELD HOUSE NURSING HOME PHYSICAL DISABILITIES Heathfield, Bletchingdon, Kidlington OX5 3DX Warwick Road, Banbury OX16 2AB Tel: 01869 350940 Advert page 43 OP D Tel: 01295 673760 PD YA JULIE RICHARDSON NURSING HOME, THE BANBURY HEIGHTS NURSING HOME 14 Dashwood Road, Banbury OX16 5HD 11 Old Parr Road, Banbury OX16 5HT Tel: 01295 268522 Advert below OP D PD LDA MH SI Tel: 01295 262083 Advert below OP D PD LDA MH SI LANGFORD VIEW (OSJCT) Coach House Mews, Bicester OX26 6EW CHACOMBE PARK Tel: 01869 252343 Advert page 54 Banbury Road, Chacombe, Banbury OX17 2JL OP D PD SI Tel: 01295 641712 Advert page 61 OP D PD YA LARKRISE CARE CENTRE (OSJCT) Prescott Close, Banbury OX16 0RD CHERWOOD HOUSE CARE CENTRE Tel: 01295 257471 Advert page 54 OP D YA Buckingham Road, Caversfield, Bicester OX27 8RA MANOR HOUSE NURSING HOME Tel: 01869 245005 OP D PD LDA MH SI Main Street, Merton, Nr Bicester OX25 2NF Tel: 01865 331555 OP D MH FEWCOTT HOUSE NURSING HOME Fritwell Road, Fewcott, Bicester OX27 7NZ SOUTHERNDOWN Worcester Road, Chipping Norton OX7 5YF Tel: 01869 345501 OP D PD LDA MH SI YA Tel: 01608 433192 Advert page 61 OP D MH GLEBEFIELDS CARE HOME WARDINGTON HOUSE NURSING HOME Stratford Road, Drayton, Banbury OX15 6EH Wardington, Banbury OX17 1SD Tel: 01295 641570 Advert page 48 OP D Tel: 01295 750622 Advert page 44 OP D GODSWELL PARK WYNDHAM HALL CARE HOME Church Street, Bloxham, Banbury OX15 4ES Allotment Way, Launton, Bicester OX26 5AF Tel: 01295 724000 OP PD SI Tel: 01869 722767 Advert page 42 OP D PD SI YA GREEN PASTURES CHRISTIAN NURSING HOME YARNTON RESIDENTIAL AND NURSING HOME The Hawthorns, Banbury OX16 9FA Rutten Lane, Yarnton, Kidlington OX5 1LW Tel: 01295 279963 OP Tel: 01865 849195 OP D PD MH SI

Banbury Heights Nursing Home & The Julie Richardson Nursing Home “Providing Taylor-made care” Nursing Care, Dementia Care and Respite Care Our nursing homes are family run and we have been providing quality affordable care to the residents of Banbury for the past 25 years. www.banburyheightsnursing.co.uk

Banbury Heights, 11 Old Parr Road, Banbury, Oxfordshire, OX16 5HT | Tel: 01295 262083 | Email: [email protected]

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 45 Advertisement

A choice of elderly care options in Oxford

If you’re considering care for an elderly loved one, a warm, welcoming place close to family and friends means a lot. That’s why our choice of long and short-term care options in Oxford could be something for you to think about, whether you’ve got our health insurance or not.

For friendly advice about your options, call our Elderly Care Support Line on: 01865 988 474

Lines are open seven days a week. We may record or monitor our calls.

Look for Green Gates in the listings section.

Q116273 2168 2016 BPR00823 WHAT ARE THE CARE OPTIONS? WHATHOW WILL ARE ITHE KNOW CARE WHICH OPTIONS? TO CHOOSE? HOWWHAT WILL IF MUM I KNOW DOESN’T WHICH AGREE? TO CHOOSE? WHAT IF MUM DOESN’T AGREE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: 0800CALL CARE 389 SELECT 2077 FOR MORE INFORMATION: 0800 389 2077

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of this Guide Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

46 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Oxford care homes

EDEN HOUSE RESIDENTIAL HOME I ST ANDREW’S RESIDENTIAL CARE HOME LTD 50 Horspath Road, Oxford OX4 2QT 184 London Road, Headington, Oxford OX3 9EE Tel: 01865 776012 OP D Tel: 01865 741752 OP D MH

EDEN HOUSE RESIDENTIAL HOME III ST JOHN’S HOME 38 Horspath Road, Oxford OX4 2QT St Mary’s Road, Oxford OX4 1QE Tel: 01865 776012 OP D Tel: 01865 247725 OP D PD MH SI

FAIRFIELD RESIDENTIAL HOME TOWNSEND HOUSE (OSJCT) 115 Banbury Road, Oxford OX2 6LA Bayswater Road, Tel: 01865 558413 OP D Headington OX3 9NX Tel: 01865 762232 Advert page 54 OP D ISLIP ROAD, 27 Oxford OX2 7SN Tel: 01865 516783 LDA

LADY NUFFIELD HOME, THE 165 Banbury Road, Oxford OX2 7AW Tel: 01865 888500 OP

LONGLANDS (OSJCT) Balfour Road, Blackbird Leys, Oxford OX4 6AJ Tel: 01865 779224 Advert page 54 OP D

MARSTON COURT (OSJCT) Marston Road, Oxford OX3 0DJ Tel: 01865 241526 Advert page 54 OP D

OXFORD RESPITE SERVICE 43 Saxon Way, Headington, Oxford OX3 9DD Punts moored on the river in Oxford Tel: 01865 747455 LDA

Oxford care homes with nursing

ALBANY CARE HOME, THE CHURCHFIELDS CARE HOME 7 London Road, Headington, Pound Lane, Oxford OX3 7SN Cassington OX29 4BN Tel: 01865 565024 Advert page 48 OP Tel: 01865 881440 Advert page 60 OP D PD SI

BROOKFIELD GREEN GATES CARE HOME Little Bury, 2 Hernes Road, Summertown, Oxford OX4 7UY Oxford OX2 7PT Tel: 01865 779888 OP Tel: 01865 988232 Advert page 46 OP

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 47 Experience the difference at our brighterkind care homes. A new approach to care Everything we do at brighterkind is designed to make every day the best it can be. Our superb homes and specialist approach to personal care, recreational activities and quality food and dining all create a welcoming and friendly environment for our residents and their families.

We are very proud of our homes and the full pathway of care we provide: residential, nursing and respite care. See details below for our brighterkind homes in Oxfordshire.

Call to arrange a visit or for more details on the specific types of care our homes provide, see www.brighterkind.com

Albany Glebefields Hempton Field Mill House 7 London Road Stratford Road 36 Lower Icknield Way 30-32 Bridge Street Headington Drayton, Banbury Chinnor Witney Oxfordshire Oxfordshire Oxfordshire Oxfordshire OX3 7SN OX15 6EH OX39 4EB OX28 1HY 01865 565 024 01295 641 570 01844 808 744 01993 627 549 Oxford care homes with nursing continued

HEADINGTON CARE HOME, THE Roosevelt Drive, Headington, Oxford OX3 7XR Tel: 01865 760075 OP D MH YA

HOUSE 2 SLADE HOUSE Horspath Driftway, Headington, Oxford OX3 7JH Tel: 01865 747455 LDA

HOWARD HOUSE PROJECT 190 Iffley Road, Oxford OX4 1SD Tel: 01865 200955 AD

IFFLEY RESIDENTIAL AND NURSING HOME Anne Greenwood Close, Iffley, Oxford OX4 4DN Tel: 01865 718402 OP D

ISIS HOUSE CARE & RETIREMENT CENTRE (OSJCT) Cornwallis Road, Donnington OX4 3NH Tel: 01865 397980 Advert page 54 OP D YA

SMART HOWARD HOUSE PROJECT 190 Iffley Road, Oxford OX4 1SD Bell Tower Tel: 01865 200955 AD TRIANGLE, THE ST LUKE’S HOSPITAL – OXFORD Old London Road, Wheatley, 4 Latimer Road, Headington, Oxford OX3 7PF Oxon OX33 1YW Tel: 01865 228800 OP Tel: 01865 875596 OP

South Oxfordshire care homes

AMBER HOUSE – DIDCOT CHILTERNS END – OXFORDSHIRE (OSJCT) 25-27 Norreys Road, Greys Road, Henley-on-Thames RG9 1QR Didcot OX11 0AT Tel: 01491 574066 Advert page 54 OP D Tel: 01235 512509 MH AD CLEEVE LODGE BROOK HOUSE RESIDENTIAL CARE HOME 11 Elmhurst Road, Goring-on-Thames, 19 Ockley Brook, Didcot OX11 7DR Reading RG8 9BN Tel: 01235 818926 PD LDA MH Tel: 01491 873588 OP D

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 49 Looking for quality care in Oxfordshire

What matters to you, matters to us

We believe every resident is a unique and Oaken Holt Farmoor OX2 9NL special person. Our highly skilled and A magnificent country estate set within 23 acres of beautiful passionate care teams take time to get to know gardens and parklands. Offering Residential and Nursing care. the people we care for and their families to provide a real home from home environment. Wytham House Farmoor OX2 9NL A purpose built state of the art home set within the grounds We ensure every day is filled with quality of of Oaken Holt’s 23 acres. life moments for our residents, where their Offering Specialist Dementia care. physical, mental, emotional and spiritual needs are met with compassion and kindness. Tall Trees Chipping Norton OX7 6DB This striking building built from local Cotswold stone is centred on a courtyard, overlooking the village cricket ground If you’re looking for a care home that and wildflower meadows. offers personalised care on a short stay Offering Residential, Nursing and Dementia care. or permanent basis, or you’d like some information about funding the cost of care, Huntercombe Hall Henley on Thames RG9 5SE A Stately Home with a unique and varied history, set within please contact us to find out how we can meet beautiful gardens. your needs. Offering Residential, Nursing and Dementia care.

CallCall 0808 0808 223 223 5356 5356 or EmailEmail [email protected] [email protected] South Oxfordshire care homes continued

DIMENSIONS 7 WYCHWOOD CLOSE Sonning Common, Reading RG4 9SN Tel: 0118 972 2678 LDA

DIMENSIONS WOODVIEW 97 WANTAGE ROAD Didcot OX11 0AF Tel: 01235 814939 LDA

DISABILITIES TRUST – 4 PAGES ORCHARD Sonning Common, Reading RG4 9LW Tel: 0118 972 2928 LDA YA

DISABILITIES TRUST – 22 WOODLANDS ROAD Sonning Common, Reading RG4 9TE Tel: 0118 972 1460 LDA YA

EASTFIELD HOUSE CARE HOME Oxford canal Eastfield Lane, Whitchurch-on-Thames RG8 7EJ ORCHARD LODGE 36 Baskerville Road, Sonning Common, Tel: 0118 984 2586 OP Reading RG4 9LS GRANGE, THE Tel: 0118 972 2582 OP D MH Grange Close, Goring, Reading RG8 9EA SOTWELL HILL HOUSE Tel: 01491 872853 OP D Brightwell-cum-Sotwell, LYNDHURST RESIDENTIAL CARE HOME Wallingford OX10 0PS Lyndhurst Road, Tel: 01491 836685 OP Goring-on-Thames RG8 9BL TOWER HOUSE Tel: 01491 871325 OP D Tower House, Reading Road, Shiplake, MAPLES, THE Henley-on-Thames RG9 3JN Tokers Green, Reading RG4 9EY Tel: 0118 940 1197 OP Tel: 0118 907 1982 LDA YA WOODLANDS ORCHARD HOUSE 4 Gaskells End, Tokers Green, High Street, Harwell, Didcot OX11 0EX Reading RG4 9EW Tel: 01904 430600 OP PD MH SI YA Tel: 0118 972 4913 LDA MH

South Oxfordshire care homes with nursing

ABBEYCREST NURSING HOME ACACIA LODGE Essex Way, Sonning Common, Reading RG4 9RG Quebec Road, Henley-on-Thames RG9 1EY Tel: 0118 970 9000 OP D Tel: 01491 579100 OP D PD SI YA

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 51 The Close Care Home offers long term, short stay convalescent, respite and specialist care. Situated close to Oxford and the picturesque market towns of Abingdon and Wallingford. The Close is in the perfect location for a relaxing and sophisticated stay.

01865 407343 • www.theclosecarehome.co.uk The Close Care Home, Abingdon Road, Burcot, OX14 3DP South Oxfordshire care homes with nursing continued

CLOSE CARE HOME, THE MEADOWS, THE (OSJCT) Abingdon Road, Burcot, Abingdon OX14 3DP Britwell Road, Didcot OX11 7JN Tel: 01865 407343 Advert page 52 OP D PD YA Tel: 01235 518440 Advert page 54 OP D

HEMPTON FIELD CARE HOME MEYLAN HOUSE 36 Lower Icknield Way, Chinnor OX39 4EB 136 Loyd Road, Didcot OX11 8JR Tel: 01844 808744 Advert page 48 OP D Tel: 0203 195 3559 LDA YA

HUNTERCOMBE HALL CARE HOME OLD VICARAGE RESIDENTIAL – Huntercombe Place, Nuffield, NURSING AND DEMENTIA CARE HOME, THE Henley-on-Thames RG9 5SE Moulsford, Wallingford OX10 9JB Tel: 0808 223 5356 Advert page 50 OP D Tel: 01491 651429 Advert below OP D

JOHN MASEFIELD – CARE HOME WITH NURSING RUSH COURT PHYSICAL DISABILITIES Shillingford Road, Burcot Brook, Lodge Burcot, Wallingford OX10 8LL Abingdon OX14 3DP Tel: 01491 837223 OP Tel: 01865 340324 PD LDA YA WATLINGTON AND DISTRICT NURSING HOME LASHBROOK HOUSE Hill Road, Watlington OX49 5AE Mill Road, Shiplake, Henley-on-Thames RG9 3LP Tel: 01491 613400 OP D PD MH SI Tel: 0118 940 1770 OP D WESTGATE HOUSE (OSJCT) LONGLANDS Millington Road, Wallingford OX10 8FE Pound Lane, Cassington, Oxon OX29 4BN Tel: 01491 836332 Advert page 54 OP D Tel: 01865 881440 OP WINTERBROOK NURSING HOME MEADOWCROFT (OSJCT) 18 Winterbrook, Cholsey, 78 Queens Road, Thame OX9 3NQ Wallingford OX10 9EF Tel: 01844 212934 Advert page 54 OP D Tel: 01491 833922 Advert page 41 OP PD SI

Residential, Nursing and Old Vicarage Dementia Care Home Moulsford, Nr Wallingford, Oxfordshire The Old Vicarage is set in tranquil grounds and provides a cosy, friendly, family style home for Supporting older people all our residents. To find out more and arrange a visit please contact us: T: 01491 651 429

E: [email protected] www.fote.org.uk Registered charity no 226064

FOTE 185 X 53 ADVERT.indd 1 29/03/2016 15:34 Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs This provider list has been provided to Care Choices, the publisher of this Guide, by the Care Quality Commission (Feb 2016). Advertisers are highlighted

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 53 Professional care in a homely environment The Orders of St John Care Trust is consistently rated one of the UK’s best care providers in terms of care quality

• As a charity, our focus is on people • Listening to your life story helps us provide not profits individualised care

• We are specially trained to help people • Our compassionate approach is underpinned by living with dementia the Christian values of our sponsoring orders

• Homes in Oxford, Witney, Abingdon, Adderbury, Thame, Kidlington, Henley-on-Thames, Banbury, Chipping Norton, Wallingford, Wantage, Woodstock, Didcot and Bicester

**New home coming to Henley-on-Thames in 2016**

To find out more or to arrange an appointment to visit any of our homes in Oxfordshire , please contact 0800 988 8133 or [email protected]

Operated by not-for-profit charity The Orders of St John Care Trust – Registered Charity No. 1048355.

2015-02-26[297x210]CareServiceDirectory_FPCol(OSJCT_Oxon).indd 1 02/03/2015 10:18:14 Vale of White Horse care homes

HAVEN, THE MON CHOISY Radley Road, Abingdon OX14 3PP 128 Kennington Road, Kennington, Tel: 01235 521801 LDA Oxford OX1 5PE Tel: 01865 739223 OP D PD SI YA HF TRUST – MILTON HEIGHTS Potash Lane, Milton Heights, OLD STATION HOUSE (OSJCT) Abingdon OX14 4DR Old Station Yard, Abingdon OX14 3US Tel: 01235 831686 LDA Tel: 01235 536226 Advert page 54 OP D HF TRUST – NO 3 & 4A MILTON HEIGHTS Potash Lane, Milton Heights, OXENFORD HOUSE Abingdon OX14 4DR The Glebe, Cumnor, Oxford OX2 9RL Tel: 01235 827615 OP LDA YA Tel: 01865 865116 Advert page 56 OP D PD MH SI IRIS HAYTER HOUSE 43 Sandford Road, Littlemore, PILGRIM HOMES – FRAMLAND Oxford OX4 4XL Naldertown, Wantage OX12 9DL Tel: 01865 749560 OP MH YA Tel: 0300 303 1470 OP D LDA

KIRLENA HOUSE POPLARS, THE 18 Kennington Road, Kennington, Drayton Road, Oxford OX1 5NZ Abingdon OX14 5HY Tel: 01865 739223 OP D PD SI YA Tel: 01235 523630 LDA

KNOWL, THE STIRLINGS (OSJCT) 52 Stert Street, Abingdon OX14 3JU Garston Lane, Tel: 01235 521850 MH Wantage OX12 7AX Tel: 01235 762444 Advert page 54 OP D LEAFIELD RESIDENTIAL CARE HOME 32a Springfield Drive, UNITED RESPONSE – 61 ADKIN WAY Abingdon OX14 1JF Wantage OX12 9HN Tel: 01235 530423 OP D PD LDA MH SI YA Tel: 01235 762279 LDA

Vale of White Horse care homes with nursing

ABINGDON COURT CARE HOME COXWELL HALL AND MEWS NURSING HOME Marcham Road, Abingdon OX14 1AD Fernham Road, Faringdon SN7 7LB Tel: 01235 535405 Advert page 57 OP D Tel: 01367 242985 OP D PD SI

BRIDGE HOUSE FERENDUNE COURT Thames View, Abingdon OX14 3UJ Ash Close, Faringdon, Oxford SN7 8ER Tel: 01235 856002 OP D PD Tel: 01367 244267 OP D

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 55 Abbeyfield Oxenford House Residential Care for the Elderly

As a member of The Abbeyfield Society we provide a friendly purpose built home for our 25 residents in the picturesque village of Cumnor, 4 miles from Oxford City.

Oxenford House offers its residents: • 24 hour relationship centred care by experienced & well trained staff • Single bedded rooms, some with en-suite • Visiting dentist, doctors, physiotherapist, aromatherapist, optician, hairdresser, chiropodist & local clergy • Daily activities & entertainment programme, including outings & pastimes • A wide choice of freshly prepared meals which are all home cooked by our chef. We have a Level 5 in Food Hygiene awarded by VOWH Council • Our overall rating from CQC is GOOD (all 5 KLOE’s received GOOD) • Long/short term, convalescence, holiday stays & day care – all to give families a well-earned rest – The choice is all yours.

For more information or to arrange an informal visit, feel free to contact us: Tel: 01865 865116 Fax: 01865 865923 Email: [email protected] Website: www.oxenfordhouse.co.uk Facebook page: Abbeyfield Oxenford Society Ltd The Glebe, Cumnor, Oxford OX2 9RL General Manager: Paulene Shaw Abbeyfield Oxenford House Vale of White Horse care homes with nursing continued Residential Care for the Elderly GRANGE CARE CENTRE, THE SHRUBLANDS 25 Church Green, Stanford in the Vale, Faringdon Road, Cumnor, Oxford OX2 9QY Faringdon SN7 8HU Tel: 01865 865363 OP D PD Tel: 0844 472 5182 OP PD ST KATHARINE’S HOUSE OAKEN HOLT NURSING AND Ormond Road, Wantage OX12 8EA RESIDENTIAL HOME Tel: 01235 762739 OP Eynsham Road, Farmoor, Oxford OX2 9NL STOWFORD HOUSE CARE HOME Tel: 0808 223 5356 Advert page 50 OP D Faringdon Road, Shippon, Abingdon OX13 6LN OXFORD BEAUMONT Tel: 01235 538623 OP D PD SI Bayworth Lane, Bayworth Corner, Boars Hill, Oxford OX1 5DF VALE HOUSE Tel: 01865 565461 Advert page 61 OP Sandford Road, Littlemore, Oxford OX4 4XL Tel: 01865 718467 OP D YA RICHMOND VILLAGE LETCOMBE REGIS South Street, WANTAGE NURSING HOME Letcombe Regis OX12 9JY Garston Lane, Wantage OX12 7AR As a member of The Abbeyfield Society we provide a friendly Tel: 01235 313082 Advert page 58 OP D Tel: 01235 774320 OP D PD MH SI purpose built home for our 25 residents in the picturesque village of Cumnor, 4 miles from Oxford City. Advertisement

For more information or to arrange an informal visit, feel free to contact us: Tel: 01865 865116 Fax: 01865 865923 Email: [email protected] Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Website: www.oxenfordhouse.co.uk User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Facebook page: Abbeyfield Oxenford Society Ltd This provider list has been provided to Care Choices, the publisher of this Guide, by the Care Quality Commission (Feb 2016). Advertisers are highlighted The Glebe, Cumnor, Oxford OX2 9RL General Manager: Paulene Shaw To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 57 Richmond Letcombe Regis Care Home

Richmond Letcombe Regis Retirement and Care Village is all about quality of life. At the heart of our Village is a state-of-the-art Care Home where we can offer complete peace of mind through professional, personalised care – with respect for each person’s individuality. It’s our stunning location, excellent care, qualified staff and wealth of facilities and activities that really sets us apart, including our Wellness Spa and Bowling Green!

RICHMOND The Care Home has 53 rooms, all en-suite including one 2 bedroom WITNEY, NEW apartment, providing nursing care and care for those living with a dementia. Every day is an opportunity to enjoy doing things you want OXFORDSHIRE to do – knowing that fully qualified staff are always close at hand. Due to open summer 2016, our new retirement village in Our range of person-centred care services includes: Witney will offer a 60-bed care home providing nursing • Nursing and residential care • Respite and convalescent care and dementia care. • Dementia care • Large en-suite rooms

A care home may not be your only option Talk to Richmond Retirement Villages about our Village Suites which provide a combination of independence, care and support within a friendly sociable community.

For more information, call 01235 313082 or go to www.richmond-villages.com/letcombe Richmond Letcombe Regis, South Street, Letcombe Regis, near Wantage, Oxfordshire OX12 9RG West Oxfordshire care homes

BARTLETT CLOSE MADLEY PARK HOUSE (OSJCT) 1 Bartlett Close, Witney OX28 6FD Madley Way, Witney OX28 1AT Tel: 01993 709646 LDA Tel: 01993 890720 Advert page 54 OP D

BEECH HAVEN NEWLAND HOUSE 77 Burford Road, Chipping Norton OX7 5EE 50 Newland, Witney OX28 3JG Tel: 01608 642766 OP D Tel: 01993 702525 OP

ENSTONE HOUSE ROSEBANK CARE HOME Cox Lane, Chipping Norton OX7 4LF High Street, Bampton OX18 2JR Tel: 01608 677375 OP D Tel: 01993 850308 Advert page 60 OP D

HAWTHORNS SHORT TERM BREAKS – APRIL COTTAGE 2 Bushey Ground, Minster Lovell OX29 0SW Ducklington Lane, Witney OX28 4TJ Tel: 01993 776336 LDA Tel: 01993 773832 D LDA MH SI

HENRY CORNISH CARE CENTRE (OSJCT) SPENCER COURT (OSJCT) Rockhill Farm Court, Union Street, Chipping Norton OX7 5AU Woodstock OX20 1JG Tel: 01608 642364 Advert page 54 OP D PD SI Tel: 01993 812725 Advert page 54 OP D

JASMINE HOUSE For West Oxfordshire care homes with nursing, 7 Pensclose, Witney OX28 2EG see page 63. Tel: 01993 702860 OP

Christ Church’s Tom Tower and College

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 59 F_BAR_11143 Oxfordshire Care Choices advert - x4 homes FP V3.qxp_Layout 1 18/04/2016 15:48 Page 1

Our BESPOKE, FAMILY-RUN care homes in Bampton and Cassington Personalised care offer a happy and homely environment for our residents. from your local Barchester care home We have a wide range of social events and activities throughout the year, as well as beautiful grounds for our residents to enjoy whenever they please.

We provide residential, nursing and specialist dementia care and welcome enquiries for day care and respite stays.

To find out more about life at our care homes, or if you’d like to arrange an informal visit, please get in touch: Pop in and pick up our free care home guides Rosebank: 01993 850308 [email protected] www.rosebankcarehome.co.uk At Barchester Healthcare we know that ﬁnding the right care home can be a daunting decision so we’ll do everything we can to help. Churchfields: 01865 881440 Our carefully selected and well-trained staff are always on hand to offer [email protected] friendly advice or give tours of the home at a time to suit you. Our welcoming www.churchfieldscarehome.co.uk homes have a variety of free guides available to help with the process of choosing a care home, why not pop in and pick up a copy? We offer a wide range of services and facilities across our care homes in Oxfordshire, with an emphasis on nutritious menus and a stimulating activities programme, tailored to each individual in our care. Nursing • Residential • Dementia • Respite • Assisted Living

If you would like a tour of our homes or just need some friendly advice, your local Barchester care home will be happy to help. Call us or visit www.barchester.com

ROSEBANK CARE HOME ROSEBANKIndividual care for CARE Individual HOME people Chacombe Park Middletown Grange Oxford Beaumont Southerndown IndividualHigh care Street, for Individual Bampton, people Banbury Road, Middletown, Bayworth Lane, Worcester Road, Pound Lane, Cassington, HighHighOxon, Street, Street, OX18 Bampton, 2JR Oxford, OX29 4BN Oxon,Oxon, OX18 2JR2JR Chacombe, Banbury, Hailey near Witney, Boars Hill, Oxford, Chipping Norton, OX17 2JL OX29 9UB OX1 5DF OX7 5YF 01295 641 712 01993 627 810 01865 565 461 01608 433 192 Individual care for Individual people F_BAR_11143 Oxfordshire Care Choices advert - x4 homes FP V3.qxp_Layout 1 18/04/2016 15:48 Page 1

Personalised care from your local Barchester care home

Pop in and pick up our free care home guides

At Barchester Healthcare we know that ﬁnding the right care home can be a daunting decision so we’ll do everything we can to help. Our carefully selected and well-trained staff are always on hand to offer friendly advice or give tours of the home at a time to suit you. Our welcoming homes have a variety of free guides available to help with the process of choosing a care home, why not pop in and pick up a copy? We offer a wide range of services and facilities across our care homes in Oxfordshire, with an emphasis on nutritious menus and a stimulating activities programme, tailored to each individual in our care. Nursing • Residential • Dementia • Respite • Assisted Living

If you would like a tour of our homes or just need some friendly advice, your local Barchester care home will be happy to help. Call us or visit www.barchester.com

Chacombe Park Middletown Grange Oxford Beaumont Southerndown Banbury Road, Middletown, Bayworth Lane, Worcester Road, Chacombe, Banbury, Hailey near Witney, Boars Hill, Oxford, Chipping Norton, OX17 2JL OX29 9UB OX1 5DF OX7 5YF 01295 641 712 01993 627 810 01865 565 461 01608 433 192 MeadowNURSING HOME View For the extra care you deserve

Set in four acres of beautiful grounds and backing on to open countryside. Meadow View Nursing Home is situated in the peaceful village of Standlake, about four and a half miles from Witney in Oxfordshire.

Our aim is to help residents achieve and maintain their maximum potential - physically, psychologically, socially and spiritually throughout their stay.

Meadow View Nursing Home aims to provide its service users with a secure, relaxed, and homely environment in which their care, well-being and comfort is of prime importance.

Our extensive services include: • Long term, respite & convalescence care ‘ We have an • Well trained and friendly caring staff excellent reputation • Single, shared & en-suite facilities • Excellent home cooking for providing friendly, • Open visiting hours caring 24 hour • Extensive activities & outings programme nursing care’ • Visiting GP, chiropodist & hairdressing • Occupational therapy

For more information or to arrange a visit please contact us on (01865) 300205 or visit our website at www.meadowviewnursinghome.co.uk

48 Rack End, Standlake, Oxon OX29 7SB West Oxfordshire care homes with nursing

BEECH COURT NURSING HOME MEADOWVIEW NURSING HOME 37 Newland Street, Eynsham, 48 Rackend, Witney OX29 4LB Standlake OX29 7SB Tel: 01865 883611 OP D PD SI Tel: 01865 300205 Advert page 62 OP D

BEECH HAVEN MERRYFIELD HOUSE NURSING HOME 77 Burford Road, Chipping Norton OX7 5EE 33 New Yatt Road, Tel: 01608 642766 OP D Witney OX28 1NX Tel: 01993 775776 OP D PD LDA SI CEDAR COURT CARE HOME 60 Moorland Road, Witney OX28 6LG MIDDLETOWN GRANGE Tel: 01993 703536 OP D PD YA Middletown, Hailey, Witney OX29 9UB COTSWOLD, THE Tel: 01993 627810 Advert page 61 OP D LDA Woodside Drive, Bradwell Village, Burford OX18 4XA MILL HOUSE Tel: 01993 824225 OP 30-32 Bridge Street, Witney OX28 1HY FREELAND HOUSE NURSING HOME Tel: 01993 627549 Advert page 48 OP Wroslyn Road, Freeland, Witney OX29 8AH OLD PREBENDAL HOUSE, THE Tel: 01993 881258 OP Station Road, Shipton-under-Wychwood, HENRY CORNISH CARE CENTRE (OSJCT) Chipping Norton OX7 6BQ Rockhill Farm Court, Chipping Norton OX7 5AU Tel: 01993 831888 OP PD SI Tel: 01608 642364 Advert page 54 OP D PD SI RAMPING CAT NURSING HOME HOMESTEAD, THE White Hill, Burford OX18 4EX 24 Flax Crescent, Carterton OX18 1NA Tel: 0208 645 5163 OP D PD MH SI YA Tel: 01993 845754 OP D TALL TREES LANGSTON, THE Burford Road, Station Road, Kingham, Shipton-under-Wychwood, Chipping Norton OX7 6UP Chipping Norton OX7 6DB Tel: 01608 731732 OP PD Tel: 0808 223 5356 Advert page 50 OP D

Oxford spires at dusk

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 63 ALSO FROM THE PUBLISHER OF THIS CARE GUIDE

THE HANDBOOK FOR RELATIVES

YOUR COMPANION THROUGH THE EMOTIONAL AND PRACTICAL ASPECTS OF CHOOSING AND FUNDING CARE FOR AN AGEING RELATIVE.

We understand how confusing and emotionally taxing arranging care services for a loved one can be. A Care Directory can only take you so far on this journey so we have published a further information guide, Care Select.

HOW WILL I D IT? KNO OR W FF WE AFFO WH A CAN RD IT IC E ? H W ? ? WHA T N E IONS T IF M HO O A IC PT UM W C C O O CHO W H H RE TO OSE? DO O C A ICH E IL O G C H W S L S ? W NS? W H N E N E TIO HA A ’ I E E O H W OP T I T T K ? T O E F M N R R R E TH IF A W G E N A AR E C U G O W K C AT A M I H A R H R R W E I E E D M A A H W O E T H L ICE? O A W T ’ T T O H P E T L H O E K N I W T ? H I A E ? C S F I E S G W O N E H W R E HOOS I N C E N C M E K A C ? I ’ T I O L T W O T S H L U O A W H W T O ? A R H C

D O A I E T M H C A G M I H W K O H C I H N H R W ? A D M N E

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TO CLAIM YOUR FREE COPY OF CARE SELECT (USUALLY £9.95), JUST CALL OUR HELPLINE 0800 389 2077*

WWW.CARESELECT.CO.UK

*While stocks last 64 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Notes

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 65 Index Advertisers are in bold Support and care at home providers

1 to 1 Care 23 Caretree Ltd 23 Footloose and Fancy Free Caring Company, The (Oxon) 25 (UK) Limited T/A Footloose Community Care 25 A Centurion House 25 A G Palmer House 23 Charterville Care at Home Ltd 25 Abicare Services Ltd 23 Cherry Care Services Ltd 25 G Golden Services 25 Acquire Care Ltd 23 Cherwell Care Services Ltd – Goldsmith Personnel Ltd Agincare UK Limited 23 50 Bucknell Road 25 (Oxfordshire) 25 Amber Healthcare 23 Chiltern Centre, The 25 Greigcare Ltd 27 Autumn Years Care 23 Civicare Oxford Ltd 25 Community Voice Ltd (Oxfordshire Domiciliary H B Support) 25 Henley Care Ltd 27 Bailey Care Services 23 Countywide Caring Ltd – HF Trust – Barnardo’s Sycamore Domiciliary Care Office 25 North Oxfordshire DCA 27 Resource Centre 23 Crossroads Care (Oxford) 25 HF Trust – Oxon Vale DCA 27 Bernardo’s Viking House 23 HF Trust – South Oxfordshire Bicester PA and Care LLP 23 D & Berks DCA 27 Bluebird Care (Cherwell) 23 Dashwood 25 Home Helpers Care Ltd – Bluebird Care (Oxford) 23 Day & Night Care Limited 25 25 The Nursery 27 Bluebird Care (South Oxfordshire) Day and Nightcare Assistance 25 Home Instead Senior Care 23 Day and Nightcare (Oxford) 27 Brownbill Associates Ltd 23 Assistance (HO) 25 Home Instead Senior Care Day and Nightcare Swindon and Vale of C Live-in Care Ltd 25 White Horse 27 C3 Care Ltd 23 Didcot Self Directed Homecomforts 27 Support Service 25 Care Bureau Ltd, The – Housing & Care 21 – Domiciliary Care – Banbury 23 Erdington House 27 Care Compassion and E Housing & Care 21 – Conversation Ltd 23 Earlmont House 25 Stanbridge House 27 Care Outlook (Oxford) 23 Elite Care Agency 25 Housing & Care 21 – Windmill Place 27 Care with Care 23 Care2Care 23 F Caremark (Oxford) 23 Fernleigh (OSJCT) 25 I ICE Centre, The 27 Caremark (West Oxfordshire Flexicare & Cherwell) 23 (Oxford and Abingdon) 25 Isis Court (OSJCT) 27

66 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Index continued Advertisers are in bold

Support and care at home providers continued

Oxford House 29 K Oxford Private Care 29 S Kcare Nursing Agency Ltd 27 Saint Andrews Ltd 30 Oxford Supported Living Scheme 29 Sevacare – Banbury 30 L Oxfordshire Children – Shotover View 30 Laurel Leaf Support Ltd 27 Young People & Families 29 Slade House (Social Care – Life Path Trust Ltd 27 Oxfordshire Help at Home 29 Oxon City and South DCA) 30 Lifecarers Banbury at Slade House (Social Care – Bright Yellow Group 27 P Oxon West and North DCA) 30 Lifecarers Witney at Bright Paterson Health and Social Care 29 Stone House Business Centre 30 Yellow Group 27 Pechiv Care Services 29 Style Acre 30 M PLL Care Services 29 SureCare Oxfordshire 30 MacIntyre Central England Premier Personal Care Ltd 29 Support 27 T Mary Knowles Homecare Q Towes Court 30 Partnership, The 27 Quality + Care Solutions Ltd 29 Mayott House (OSJCT) 27 V Mears Care – Oxford 27 R VJ Carers Ltd 30 MiHomecare – Carterton 27 Real Life Options 29 Moorside Place (OSJCT) 29 Richmond Village Mumby’s Homecare W Letcombe Regis DCA 29 Support Ltd 29 West Oxfordshire Risborough Carers Ltd 29 Supported Living 30 My Carer 29 Royal Mencap Society – Westminster Homecare Ltd N Oxford Domiciliary Care 29 (Oxford) 30 North Cherwell Supported Living Scheme 29 O Oasis Private Care Ltd 29 Olive Tree Services 29 Orchard Meadows (OSJCT) 29 Oxford Aunts 29 Oxford Health NHS Foundation Trust – HQ 29

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 67 Index continued Advertisers are in bold

Care homes / care homes with nursing continued

Disabilities Trust – A C 4 Pages Orchard 51 Abbeycrest Nursing Home 51 Cedar Court Care Home 63 Disabilities Trust – Abingdon Court Care Home 55 Charcombe Park 45 22 Woodlands Road 51 Acacia Lodge 51 Cheney House 43 Agnes Court – Care Home with Cherwood House E Nursing Physical Disabilities 45 Care Centre 43, 45 Eastfield House Care Home 51 Albany Care Home, The 47 Chilterns End – Eden House Amber House – Didcot 49 Oxfordshire (OSJCT) 49 Residential Home I 47 Churchfields Care Home 47 Eden House Residential Home III 47 B Cleeve Lodge 49 Enstone House 59 Banbury Heights Close Care Home, The 53 Nursing Home 45 Cotswold, The 63 Bartlett Close 59 Coxwell Hall and Mews F Bayberry Clinic 43 Nursing Home 55 Fairfield Residential Home 47 Beech Court Nursing Home 63 Fairholme House 43 Beech Haven 59, 63 D Featherton House 43 Bridge House 55 Dimensions Ferendune Court 55 Brookfield 47 7 Wychwood Close 51 Fewcott House Nursing Home 45 Brook House Residential Dimensions Woodview 97 Freeland House Nursing Home 63 Care Home 49 Wantage Road 51 G Glebefields Care Home 45 Glebe House (OSJCT) 43 Godswell Park 45 Gosford Lodge 43 Grange Care Centre, The 57 Grange, The 51 Green Gates Care Home 47 Green Pastures Christian Nursing Home 45 H Haven, The 55 Hawthorns 59

68 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Index continued Advertisers are in bold Care homes / care homes with nursing

Headington Care Home, The 49 Heathfield House L O Nursing Home 45 Lady Nuffield Home, The 47 Oaken Holt Nursing and Residential Home 57 Hempton Field Care Home 53 Lake House (OSJCT) 43 Old Prebendal House, The 63 Henry Cornish Care Centre Langford View (OSJCT) 45 Old Station House (OSJCT) 55 (OSJCT) 59, 63 Langston, The 63 Old Vicarage Residential – HF Trust – Milton Heights 55 Larkrise Care Centre (OSJCT) 45 Nursing and Dementia Care HF Trust – No 3 & 4a Milton Lashbrook House 53 Home, The 53 Heights 55 Leafield Residential Care Home 55 Orchard House 51 Holt Farm Care Ltd 43 Ley Community Drug Services 43 Orchard Lodge 51 Homestead, The 63 Longlands 53 Oxenford House 55 House 2 Slade House 49 Oxford Beaumont 57 Longlands (OSJCT) 47 Howard House Project 49 Oxford Respite Service 47 Lyndhurst Residential Huntercombe Hall Care Home 51 Care Home 53 P M Piggy Lane, 4 43 I Madley Park House (OSJCT) 59 Pilgrim Homes – Framland 55 Iffley Residential and Nursing Manor House Nursing Home 45 Poplars, The 55 Home 49 Maples, The 51 Iris Hayter House 55 Marston Court (OSJCT) 47 R Isis House Care & Retirement Ramping Cat Nursing Home 63 Centre (OSJCT) 49 Meadowcroft (OSJCT) 53 Richmond Village Islip Road, 27 47 Meadows, The (OSJCT) 53 Letcombe Regis 57 Meadowview Ridings, The 43 Nursing Home 63 J Rosebank Care Home 59 Merryfield House Jasmine House 59 Rush Court 53 Nursing Home 63 John Masefield – Care Home with Nursing Physical Disabilities 53 Meylan House 53 S Middletown Grange 63 Julie Richardson Short Term Breaks – Nursing Home, The 45 Mill House 63 69 Neithrop Avenue 43 Mon Choisy 55 Short Term Breaks – April Cottage 59 K Shrublands 57 Kirlena House 55 N Sotwell Hill House 51 Knowl, The 55 Newland House 59 Southerndown 45

To find more information about care and support services visitwww.oxfordshire.gov.uk/livewell 69 Index continued Advertisers are in bold

Care homes / care homes with nursing continued Spencer Court (OSJCT) 59 T W St Andrew’s Residential Tall Trees 63 Wantage Nursing Home 57 Care Home Ltd 47 Tower House 51 Wardington House St Anne’s Residential Nursing Home 45 Townsend House Care Home 43 Watlington and District (OSJCT) 47 Stewart House Care Home 43 Nursing Home 53 Triangle, The 49 Westgate House (OSJCT) 53 Stirlings (OSJCT) 55 Winterbrook Nursing Home 53 St John’s Home 47 U Woodlands 51 St Katharine’s House 57 United Response – Wyndham Hall Care Home 45 St Luke’s Hospital – 61 Adkin Way 55 Oxford 49 Y Stowford House V Yarnton Residential and Care Home 57 Vale House 57 Nursing Home 45

Other advertisers

Abbeyfield 56 DoCare 24 Protection & Investment Ltd Barchester 61 Excellent Care Homes 41 Inside back cover Regal Care Homes Brighterkind 48 Friends of the Elderly 53 Inside front cover Bupa 46 Link Homecare 26 Richmond Witney 58 Care Choices Website 26, 28, 46 Maria Mallaband Care Group 42 Richmond Villages 58 Care Select 22, 46, 64 Orders of St John Rojene Live-in Care 26 Caring Homes 50 Care Trust, The 54 Wytham House 50

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the indices. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2016 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. ISBN 978-1-910362-98-3 Printed in England. Ref. No: 4001/Oxfordshire3/0616. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Oxfordshire City Council. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Head of Editorial: Emma Morriss. Editor: Angharad Jenkins. Content Editor: Emma Cooper. Regional Team Manager: Russell Marsh. National Sales Manager: Paul Leahy. Senior Sales Executives: Mark Dalton, Elaine Green, Vanessa Ryder, Jaime Khan. Director of Creative Operations: Lisa Werthmann. Studio Manager: Jamie Harvey. DGN: 00005/1/v2 Designer: Holly Cornell. Creative Artworkers: Gemma Barker, Bobbie Johnson. Published 06/16 Marketing Administrator: Leah Callaghan-Fowler. Photograph credits: Oxfordshire County Council. Review 06/17

70 For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk Planning For Long Term Care Fees? Speak to a specialist who can guide you through the With prudent planning care fees do not need maze of red tape to be a problem

We look to provide you with:

• A guaranteed income for life

• The ability to live in the home of your choice

• No fear that your money will run out

• The provision for rising care costs

• Peace of mind for you and your family Please call 01344 636374 or Please call 01344 636374 or 01180118 98217109821710 to to speak speak to to our specialist specialist advisor advisor DanielDaniel KasaskaKasaska or or visit visit our our Please send send me me information information about about websitewebsite: www.pil.uk.com www.pil.uk.com for Protection && InvestmentInvestment Ltd Ltd and and the the formore more information. information. If If you you services it it provides provides for for Long Long Term Term Care Planning preferprefer you you can can email email Care Planning [email protected], or simply [email protected], or simply NameName...... cut out and return the attached coupon. cut out and return the attached AddressAddress...... coupon......

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Protection & Investment Ltd Tel NumberNumber...... an Independent Financial Adviser that understands the needs of elderly people Return to:to: Protection && InvestmentInvestment Ltd Ltd Authorised and Regulated by the Financial Conduct Authority Index House,House, St. St. George’s George’s Lane, Lane, Registered address Chandlers House, Ganders Business Ascot, Berkshire Berkshire SL5 SL5 7ET 7ET Park, Kingsley, GU35 9LU Authorised and Regulated by the Financial Conduct Authority

Daniel Kasaska is a Master Practitioner of Symponia and Accredited Member of The Society of Later Life Advisers (SOLLA)