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WMATA Open House Boards for Mount Pleasant and L1

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WMATA Open House Boards for Mount Pleasant and L1 Mount Pleasant (42, 43) and Connecticut Avenue (L1, L2) Lines Service Evaluation Study Open House Welcome! wmata.com/bus Study Overview and Timeline Project Kickoff, September 2017 Study Purpose and Process • Part of an ongoing effort by the Washington Metropolitan Phase 1: Area Transit Authority (WMATA) and partner agencies to Rider Survey, Collect and improve bus service for riders Analyze Data November 2017 • Public input actively shapes service change proposals and Transit Service Assessment, guides service change recommendations going forward December 2017 • Implementation occurs over time based on financial source Data and Survey Analyzed, availability January 2018 Phase 2: Key Study Stakeholders Evaluate Service Change Service Change Proposal Proposals Generation, • Washington Metropolitan Area Transit Authority (WMATA) January 2018 to April 2018 • District Department of Transportation (DDOT) Proposal Survey, • Local Advisory Neighborhood Commissions (ANCs) April 2018 to May 2018 • Local Community-Based Organizations (CBOs) Proposal Refinements, May 2018 to June 2018 Phase 3: Refine • You! Riders of Routes 42, 43, L1 and L2 Service Change Proposals Open Houses, June 2018 WE ARE HERE Next Steps after the Final Report Refinements Finalized, June 2018 Metrobus Bus Service Metro Board State of Good Changes: Consideration Operations December and Phase 4: and Approval Final Report and (SOGO) June Recommend Recommendations, Service Change July 2018 Proposals Public Involvement Efforts Noted in Yellow wmata.com/bus Mount Pleasant Line Today Existing Service (Routes 42, 43) Line Profile Ridership Route Day Type Average Daily Ridership Weekday 4,507 42 Saturday 3,015 Sunday 2,464 43 Weekday Peak 1,490 Span of Service by Day Type and Direction First Trip First Trip Last Trip Last Trip Route Day Type Departure Departure Departure Departure Routes 42, 43 Fast Facts: (SB) (NB) (SB) (NB) Weekday 4:20 AM 4:44 AM 2:55 AM 3:20 AM • Highest activity areas: Mt. Pleasant, 42 Saturday 4:30 AM 4:55 AM 2:50 AM 3:20 AM Adams Morgan, Downtown Sunday 4:30 AM 4:55 AM 1:35 AM 2:00 AM • Typical trips per week by rider: 3-5 Weekday 7:00 AM -- 9:53 AM -- • Typical wait time: < 5 minutes AM 43 Weekday -- 3:47 PM -- 6:54 PM • Percent of riders commuting: 65% PM • Percent of riders transferring: 37% Number of Trips by Time Period and Direction Weekday Saturday Sunday Route Time Period NB SB NB SB NB SB AM (6:00 AM–8:59 AM) 12 16 11 12 9 10 42 Midday (9:00 AM–2:59PM) 31 29 29 30 24 24 PM (3:00 PM–6:59 PM) 25 23 23 21 15 16 AM Peak (6:00 AM–10:00 AM) - 29 - - - - 43 PM Peak (3:00 PM–6:59 PM) 21----- Key Destinations Mt. Pleasant/Columbia Heights Dupont Circle Adams Morgan Farragut Square Metro Center Gallery Place Line Demographic Profile Line Area Population (within ¼ mi of line) 46,900 Average Population Density (per sq mi) 23,200 Minority Population (Rider Survey, 2015) 26,200 (56%) Low-income Population (Rider Survey, 2015) 12,700 (27%) wmata.com/bus Mount Pleasant Line WMATA Service Guideline Goals Service Service Guideline Route Current Service Snapshot Guidelines Definition 42 43 Weekdays: 6:00AM to 10:30PM • Route 42 span exceeds this Service Guideline. Span of Service Saturdays: 6:30AM to 10:00PM NA • Route 43 operates mostly during peak periods. Sundays: 7:00AM to 10:00PM Weekday Peak: 20 minutes • Route 42 frequency exceeds this Service Guideline. Service Frequency Weekday Off-Peak: 30 minutes • Route 43 meets this peak period Service Guideline. Weekend: 60 minutes Deviation from direct route should not exceed 25% end-to- Neither Routes 42 nor 43 have deviations that exceed 25% end- Route Directness end travel time or 3 minutes per to-end travel time or 3 minutes per passenger on the route. passenger on the route • Route 42 recovers 25.5% on weekdays, 23.7% on Saturdays, Buses should recover 25% of Fare Recovery and 25.6% on Sundays. The aggregate exceeds 25%. operating expenses from fares • Route 43 recovers 68.7% of its operating expenses. • Route 42 falls short of this Service Guideline with 20.4 At least 25 riders should board Boardings Per Trip boardings per trip, but still makes the necessary fare recovery. a bus per trip X • Route 43 has 32.2 boardings per trip. Boardings Per At least 3 passengers should • Route 42 has 5.9 boardings per revenue mile. Revenue Mile board per operating mile • Route 43 has 11.27 boardings per revenue mile. • Route 42 regularly does not meet this Service Guideline 79% of buses should arrive during peak periods, resulting in reliability issues. On-Time Performance within a window of 2 minutes X * • Route 43 meets this Service Guideline during AM peak but early to 7 minutes late not during PM peak, resulting in reliability issues. Departure intervals should not Both Routes 42 and 43 regularly do not meet this Service Headway Separation be greater than (or less than) XXGuideline during peak periods, resulting in “bus bunching”. 5% of a scheduled time point Bus capacity should not exceed Load Per Trip Ratio 120% during peak periods or Both Routes 42 and 43 meet this Service Guideline ratio. 100% during off-peak periods. Distances between stops Average spacing between Routes 42 and 43 bus stops is 0.16 Bus Stop Spacing should be at least 0.2 miles XXmiles (849 feet) with a majority of the distances being less than (1,056 feet) apart 0.2 miles. WMATA classifies the Mount Pleasant Line as Framework bus Guideline Guideline Guideline Not service, meaning it serves a key arterial corridor in the Washington Met * Partially Met X Not Met NA Applicable metropolitan area. Service Guidelines are based on this classification. wmata.com/bus Mount Pleasant Line Service Analysis Service Guideline Analysis Rider Concerns On-Time Performance Rider Survey Results • A bus is considered “on-time” if it arrives within the window of (340 Total Respondents) 2 minutes before or 7 minutes after the scheduled time • WMATA’s Service Guideline specifies a route’s on-time Crowding 24% performance should not fall below 79% of all daily trips • Red text shows Service Guideline not met Buses bunch up 23% Frequency 19% Weekday Saturday Sunday Buses travel slowly 11% Route On- On- On- Reliability 9% Early Late Early Late Early Late Time Time Time Service hours 8% North 5.3% 73.6% 21.1% 4.9% 81.4% 13.7% 4.1% 80.4% 15.4% 42 Areas served 3% South 4.6% 76.6% 18.9% 9.4% 81.4% 9.2% 3.8% 83.7% 12.5% Safety/Security 3% North 1.0% 47.5% 51.5%------ 43 South 3.2%83.1%13.8%------ Other 1% Headway Separation • This measures how much buses bunch together instead of Rider Survey Comments Callout following their scheduled intervals • A route meets this Service Guideline if buses maintain their Crowding applies to only peak scheduled interval +/- 5% • Most bus bunching observed at Connecticut Ave and S St NW; hours Columbia Rd and 19th St NW; Lamont St and Mount Pleasant Ave NW; and H St and 9th St NW Always too crowded Percent of Buses NOT Route Time Period Meeting Guideline People are squished NB SB together AM Peak (6:00 AM–8:59 AM) 54% 95% Bunching is the worst issue 42 Midday (9:00 AM–2:59PM) 40% 28% Too much bunching and PM Peak (3:00 PM–6:59 PM) 82% 71% not enough buses AM Peak (6:00 AM–8:59 AM) - 81% Increase 43 but 43 don’t decrease 42 PM Peak (3:00 PM–6:59 PM) 100% - More 43 to miss the Bus Stops Dupont Circle • Route 42 and 43 bus stops have high utilization and require no elimination Source: WMATA On-time Performance Report, March 2017 Source: Rider Survey, November 2017 wmata.com/bus Mount Pleasant Line Initial Proposal Survey Results After analyzing results from the Transit Service Assessment and Rider Survey, WMATA devised three proposed service changes. To gain rider input, WMATA surveyed riders in April/May 2018 to ask if they were in favor of each proposal. The survey generated 1,726 responses. Proposal Proposal Survey Results Key Takeaways 9% • A plurality of respondents do Proposal A 3% not want Route 42 buses to 8% 26% • About half of respondents (53%) terminate at Dupont Circle. Route 42 terminates oppose this proposal. at Dupont Circle • These respondents prefer the - AND - • Low-income (46%) and minority current route’s downtown 53% respondents (37%) were more access. Route 43 runs likely to support the proposal. between Mt Pleasant Yes No and Gallery Place No Opinion Do Not Understand WMATA Response: No Response The proposal will not continue. 10% • About half of respondents support 1% • A plurality of respondents 7% the proposal (47%), compared to support this proposal. 47% 36% of riders who oppose it. Proposal B • Respondents prioritize faster • Respondents with household 36% connection to stops south of All Route 42 and 43 incomes greater than $30,000 were Dupont Circle. buses run under more likely (55%) to support the Dupont Circle proposal than those with household Yes No incomes less than $30,000 (46%). No Opinion Do Not Understand WMATA Response: No Response The proposal will be refined. 12% • Most respondents either 2% 30% • This proposal saw mild opposition oppose or have no opinion of this proposal. 19% with 37% of respondents opposed Proposal C compared to 30% in support. • Respondents do not feel Convert some Route strongly about access to 42 buses to Route • Low-income (45%) and racial H1 buses.
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