Bulletin No.: 20-NA-137 Service Bulletin Date: June, 2020 INFORMATION Subject: 2021 Chevrolet Suburban, Tahoe, GMC Yukon and Yukon XL New Model Features Model Year: VIN: Brand: Model: Engines: Transmissions: From: To: From: To: Suburban 5.3L, V8, DI, DFM, Chevrolet ALUM, GEN 5 — Tahoe RPO L84 Yukon 6.2L, V8, DI, DFM, AUTO 10 SPD, ALUM, GEN 5 10L80, ATSS, 2021 2021 All All — RPO L87 ETRS, CPA, GEN GMC 3.0L, L6, DOHC, 2 — RPO MQC) Yukon XL TURBO Diesel, ALUM, CSS50V — RPO LM2 Involved Countries and Regions North America, Saudi Arabia, Columbia General Information 5619514 2021 Chevrolet Tahoe 5619513 2021 Suburban Copyright 2020 General Motors LLC. All Rights Reserved. Page 2 June, 2020 Bulletin No.: 20-NA-137 and the updated V8 5.3L and 6.2L engines with dynamic fuel management. All powertrains are equipped with a standard 10-speed transmission with push-button electronic shift. These vehicles also feature an all-new independent rear suspension, an optional air ride adaptive suspension, and an all-new power sliding console with a built-in cooler. Chevrolet Suburban and Tahoe Trim Levels The 2021 Chevrolet Suburban and Tahoe are now available in six trim levels. LS — Entry Level into Chevrolet Large SUV Portfolio " 5.3L V8 engine, 10-speed transmission " front bucket seats – cloth " 8-way power driver seat " keyless open and start " remote start " Wi-Fi " HD/XM radio 5619515 " OnStar® 2021 GMC Yukon " foldable second and third row seats " 18-inch bright silver painted aluminum wheels " Chevrolet infotainment 3+ system with 10.2-inch HD color touchscreen " rain-sensing wipers " heated power mirrors " rear park assist LT — Heart of the Market Entry " 8-way power passenger seat " auto-dimming rear view mirror " Bose® audio system with 9 speakers " driver memory seat " hands-free power liftgate with Chevrolet logo light " leather front bucket seats with heat and auto-temp " sill plates " universal home remote " wireless charging RST — Expressive Sporty Design Elements with 5627456 Street-inspired Character 2021 GMC Yukon XL In addition to, or instead of, the LT features: " 22-inch ultra-bright machined aluminum wheels Bulletin Purpose " RST-specific seats front and rear black bowties This purpose of this bulletin is to introduce the " redesigned 2021 Chevrolet Suburban, Chevrolet " unique gloss black sport grille with body-color Tahoe, GMC Yukon and GMC Yukon XL full-size Sport surround Utility Vehicles (SUV’s). The bulletin will help the " body-color door handles and headlamp accents Service Department Personnel become familiar with " black mirror caps the engines, transmission, brake system and some of the other vehicle systems. Z71 — Off–Road Design Elements with Slightly Enhanced Appearance and Capability Overview In addition to, or instead of, the RST features: The 2021 Chevrolet Suburban, Tahoe and GMC Yukon " 20-inch machined-finish painted wheel set a new standard for Chevrolet and GMC SUVs by high approach angle front fascia delivering leading technology and precisely engineered " features. The vehicles offer a broad range of trim levels " skid plate and options and three different powertrain " red tow hooks combinations: the all-new 3.0L Duramax turbo-diesel " unique Z71 assist step Bulletin No.: 20-NA-137 June, 2020 Page 3 " 2-speed transfer case " manual rear liftgate " high capacity air cleaner " IntelliBeam " hill descent control " forward collision alert Premier — Focusing on Premium Equipment and " following gap indicator/sensor Technology, along with Tailored, Understated Luxury " pedestrian detection – front In addition to, or instead of, Z71 the features: " front and rear park assist " 20-inch aluminum wheel " low speed auto braking " 8-inch reconfigurable driver information center " HD rear vision " second row power, heated bucket seats SLT — GMC Refinement for the Mainstream Market " third row power-folding bench seats In addition to, or instead of, the SLE features: " front and rear park assist " front bucket seats – leather " heated steering wheel with auto-temp " front heated seats, vented " lane keep assist " perforated front seats " navigation " power passenger seat 8-way " power tilt and telescopic steering column " memory seat, driver " premium Bose® audio system with 10 speakers " wireless charging " rear cross traffic alert " Bose® audio (9-speakers " safety alert seat " universal home remote " side blind zone alert with lane change alert " auto-dimming rear view mirror " vented and perforated front seats " 20-inch polished wheels " full-feature, power-folding mirrors " sill plates " chrome door handles w/ body-color strip " hands-free power liftgate with GMC logo light " dual exhaust (with gas engine) " safety alert seat " magnetic ride control chassis " side blind zone with lane change alert " 2-speed transfer case " rear cross traffic alert " hill descent control " lane keep assist High Country — Outdoors Top Level Model AT4 — Premium Capability Customized with Premium Features In addition to, or instead of, the SLT features: In addition to, or instead of, the Premier features: " magnetic ride control " 22-inch polished aluminum wheels with bronze inserts " 2-speed transfer case ‒ 4-Wheel Drive (4WD) hill descent control 4WD " head-up display " ‒ front high approach angle " digital rear view mirror " AT4-specific seats " 360-degree camera " heated steering wheel " rear camera washer " memory package " rear pedestrian detection " " second row power release bench GMC Yukon Trim Levels " third row power folding bench 2021 GMC Yukon features four trim levels: " second row heated seats SLE — Low Volume Entry Point to the Yukon family " heated and vented front seats " 5.3L V8 engine, 10-speed transmission " full feature outside rear view mirror " electronic transmission range selector " perforated front seats " front bucket seats – cloth " 20-inch machined mid-paint wheels " keyless open and start " 20-inch all terrain tires " remote start " torch red tow hooks " Wi-Fi " skid plate " HD/XM Radio " AT4 front door sill plates " OnStar® Denali — Ultimate Expression of Professional grade " wireless phone projection In addition to, or instead of, the AT4 features: " 18-inch painted wheels " 6.2L V8 " single exhaust " 10-speed transmission " fog lamps " magnetic ride control " Light Emitting Diode (LED) headlamps/taillamps " 2-speed transfer case ‒ 4WD Page 4 June, 2020 Bulletin No.: 20-NA-137 " hill descent control ‒ 4WD The power panoramic sunroof system operates only " Denali-exclusive interior and instrument panel when the ignition is turned to the RUN or Accessory positions; this allows for retained accessory power " heated steering wheel control of the sunroof and sunshade through the BCM. " memory package Once the ignition switch is turned to OFF, the sunroof " second row heated seats and sunshade continue to operate until any door is " second row power release buckets opened or when the retained accessory power times out. " third row power folding bench The sunroof and sunroof shade switch assembly " 15-inch multicolor head up display contain two rocker-type switches that are used to " navigation control the sunroof. " Bose® performance series audio (14 speakers) Performance Features " 20-inch polished aluminum wheels " dual exhaust (with gas engine) Independent Rear Suspension " power-fold full feature mirrors The all-new standard independent rear suspension has many advantages over the previous models. It creates " HD surround vision a smoother ride and increases handling dynamics due " rear pedestrian detection to the independent wheel motion and optimized rear Exterior Features suspension geometry. The independent rear suspension also enables a more natural seating Steel/Aluminum Structure position for passengers in the third row, creating a more comfortable seating experience, particularly for adults, The 2021 Chevrolet Suburban, Tahoe and GMC Yukon as well as greater cargo area and volume. exterior features include a new, thicker steel frame, a lighter frame body, and aluminum closures. The Air Ride Adaptive Suspension structure uses a mix of materials including advanced Note: The vehicle will not lower when exiting if the high strength steel, high strength steel, steel, and level switch is in Off-road, or tow-haul/trailering mode. aluminum. The 2021 Tahoe and Yukon feature an all-new, Panoramic Sunroof first-in-class, active automatic level control suspension. The air suspension improves ground clearance for off-road driving conditions. The variable-rate air springs allow a driver selectable ride height. While engaged, the Yukon AT4 can be raised 25.4 mm (1 in) in increased ground clearance mode or 50.8 mm (2 in) when maximum ground clearance mode is selected. The underside offers skid plates for chassis and suspension component protection from road debris. Interior Features Interior Volume The Suburban/Tahoe/Yukon length has been stretched to increase rear seat room. In addition, the SUVs are slightly wider and taller as compared to previous models. The independent rear suspension architectural change enables a natural seating position for passengers in the third row. Short wheelbase models now have more cargo volume behind second and third row seating areas. The third row leg room increases by 254 mm (10 in) and cargo space increases 66% over 5619516 the previous generation vehicles. The 2021 Tahoe and Yukon feature an all-new panoramic power sunroof that allows for greater light and a sense of openness in the cabin. The panoramic sunroof also includes a power sunscreen shade cover. 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