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Assistant Club Manager Assistant Club Manager Shoal Creek was founded in 1977 and is located 30 minutes from downtown Birmingham, Alabama. Shoal Creek was Jack Nicklaus first solo design project. The Club is viewed as one of the premier golf clubs in the Southeast. Since the club’s inception it has consistently been voted in numerous publications as a top 100 golf course. The club has hosted 10 major championships to include the following: • 1984 and 1990 PGA Championship • 1986 U.S. Amateur • 2008 U.S. Junior Amateur • 2011-2015 Regions Tradition • 2018 U.S. Women’s Open Shoal Creek by the numbers • There are 535 total members o Robust National Membership, over 140 memberships which contribute 60% total operating revenue • Current Initiation Fees o Full Membership – 40k o National-30k • 18 holes of Championship golf. Jack Nicklaus’s first solo design. 14k rounds annually. • 9 hole Little Links course • 3 acre short game practice park • 2 bay indoor Gene Sarazen Teaching Facility • 1 Swimming Pool(Memorial Day-Labor Day) • Small Fitness Center(no staffing required) • 30 overnight rooms (44 beds) on property between 6 cottages-600k annual revenue • Overall operating budget is approximately $6.6M • Food and beverage volumes are approximately $1.0M, with approximately 60% coming from member dining • This position reports directly to the Club Manager • While the club is open year-round, we have very heavy utilization in the spring and fall seasons with increased national membership visits. www.shoalcreekclub.com Brief Job Description: The Assistant Club Manager has full responsibility for all aspects of the day-to-day operations to include F&B, club events, all overnight accommodations, club maintenance, and pool operations in the summer. This role is perfect for an F&B Assistant Manager who aspires to take on additional responsibility and further their respective career path. It would be expected that this person would grow in the role and be groomed to take on further responsibility at Shoal Creek in the future, or be groomed to move into a Club Manager or General Manager role with another club at the appropriate time. Shoal Creek offers CMAA Education Allowance and support towards achieving the CCM Designation. Key Responsibilities • The hands-on support, leadership and direction for all clubhouse and F&B operations at Shoal Creek. This includes the: o Ole Pro Shoppe Pub o The Turn House o Club events o Pool Operations o Overnight rooms and Housekeeping o Locker Rooms Maintenance. • Responsible for creating a positive team environment. Must understand the balance between holding team members accountable, but also being seen as a positive mentor and leader who can inspire team members to be apart of something special. Must understand the concept of “constant gentle pressure.” • Mentors the Assistant Manager and F&B Supervisor and works with these positions to provide oversight for hiring, discipline, and effective performance reviews for all F&B & clubhouse staff • Is the key driver for providing superior F&B dining experiences for both cottage guests and member events on property • Must have experience in managing a first-class wine & cocktail program • Keeps F&B software and pricing updated (Experience with Jonas is a plus) • Manages inventory of all china, silverware, glassware, and banquet supplies for F&B • Manages monthly beverage inventory • Reviews and approves bi-weekly payroll • Prepares a weekly MOD schedule that ensures proper coverage for each event and service period • Leads weekly staff meeting in collaboration with the Director of Member Services to review all events and cottage stays for the upcoming week(s) • Visibility with the staff and membership during peak season and club events is essential to this position. • Assumes responsibility for all club operations when the Club Manager is off property or on vacation. This position is the true number two to the Club Manager as it relates to running club operations. • Committee participation with the House Committee is expected • Any other duties as requested by the Club Manager Experience and Education • Should have 2-3 years’ experience in hospitality as an Assistant Manager • College Degree in Hospitality or business-related field • Trained and developed at one of the top 100 clubs in the country, pedigree consistent with Shoal Creek service levels • Experience maintaining multiple different buildings, we have a campus style • Experience with working during USGA/PGA or other professional tournaments is a plus • Desire to obtain CCM designation and commitment to CMAA preferred • Must understand the game of golf Management • Proven record of leadership and management skills • Strong reputation in industry • Passionate and hard working – leads by example • Calm and rational during stressful situations • Ability to adjust to seasonal periods • Must be humble and transparent with both the membership and the staff • Must be a true leader who enjoys coaching, encouraging, developing and mentoring the team members entrusted to their care Compensation and Benefits • Salary range of $65,000 - $70,000 • Eligible for annual performance-based bonus • Paid vacation time • Health Insurance-Club currently funds 100% of single coverage. • 401k plan with match • Professional Development to include CMAA education package. • Uniform expense. • Cell phone expense. • Club to cover moving expenses. To Apply Please submit all resumes to Tim Freund, Club Manager at [email protected] .
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