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Kandungan / Content

1. Perutusan Pengarah / Director’s Statement 4

2. sumber / Resources 6 2.1. Carta Organisasi / Organisation Chart 6 2.2. Perjawatan / Staffing 7 2.3. Kewangan / Financial 10 2.4. Anugerah Khidmat Cemerlang / Excellent Service Award 13

3. aktiviti Tahun 2009 / Activities For Year 2009 14 3.1. Persidangan INTRACOM ke-7, ICBWI ke-2 & WIEX 2009 / 14 7th INTRACOM, 2nd ICBWI & WIEX 2009 Conference 3.2. MS ISO 9001:2000 / MS ISO 9001:2000 16 3.3. Hospital Integrasi / Integrated Hospital 17 3.4. e-PENGAMAL / e-PENGAMAL 18 3.5. Pendaftaran Pengamal Tempatan / Registration on Local 23 Practitioner 3.6. Pendaftaran Pengamal Asing / Registration on Foreign 28 Practitioner 3.7. Aktiviti Standard & Kualiti / Standard & Quality Activity 30 3.8. Aktiviti Inspektorat & Penguatkuasaan / Inspectorate & 36 Enforcement Activity 3.9. Aktiviti Pengurusan Maklumat / Information Management 38 Activity 3.10. Modal Insan / Human Capital 41 3.11. Lawatan / Visit 45 3.12. Penyelidikan / Research 57 3.13. Pameran / Exhibition 65 3.14. Aktiviti Kelab Badan Kebajikan & Sosial / Welfare & Social 68 Club Activity

4. sidang Editor / Editorial Board 72 Perutusan Pengarah l Director’s Statement

Perutusan Pengarah

Director’s Statement

Assalamualaikum w.b.t. & Salam Greetings to all, Sejahtera,

Banyak aktiviti telah berjaya There were many successful stories dilaksanakan dalam tahun 2009 in 2009. The implementation ini. Pelaksanaan tiga (3) lagi of three (3) more traditional & unit Perubatan Tradisional & complementary medicine (T&CM) Komplementari (PT&K) di hospital units in hospitals in East peninsular bagi zon Pantai Timur, Zon , Sabah zone and dan Zon Sarawak serta Cawangan zone and the establishment of PT&K bagi 3 Zon di Semenanjung 3 T&CM Branches in penisular telah dimulakan. Dengan adanya Malaysia. With the establishment cawangan ini aktiviti PT&K akan of T&CM branches, T&CM activites terus ditingkatkan dalam aspek such as registration, enforcement pendaftaran, penguatkuasaan and surveilence will be enhanced. dan pemantauan. Disamping itu aktiviti kajiselidik, pembangunan Other on-going activities kurikulum pembelajaran di include research, development peringkat diploma dan sijil of curriculum at diploma and dengan tumpuan di bidang Spa certificate levels emphasizing on dan kesejahteraan, pameran dan Spa & wellness, T&CM conferences persidangan PT&K (INTRACOM) (INTRACOM), exhibitions peringkat antarabangsa dan jalinan and national & international dengan institusi atau pengamal collaborations and networking. PT&K dari dalam dan luar negara terus di tingkatkan. To date, five (5) private universities/ university colleges had received Setakat ini lima (5) buah IPTS approval from MQA to initiate tempatan telah mendapat studies in T&CM modalities. kelulusan dari Agensi Kelayakan Chiropractor will be the first to

4 Laporan Tahunan • Annual Report2009 Perutusan Pengarah l Director’s Statement

Malaysia (MQA) bagi memulakan pengajian be taught in ASEAN region. Internationally, T&CM bidang PT&K di Malaysia. Malaysia juga Division had collaborated with World Health merupakan negara pertama di rantau ASEAN Organization (WHO) in various activities related to yang akan menawarkan ijazah bidang Kiropraktor. traditional medicines and Malaysia played an active Diperingkat antarabangsa, Malaysia telah role in the development of integrative medicines in terlibat bersama Pertubuhan Kesihatan Sedunia the region. Due recognition was given to Malaysia in (PBB) dalam pelaksanaan projek kajian herba, this field during the Traditional Medicine congress pemantauan kesan sampingan dan pendidikan in Nanning, China in November 2009. berkaitan herba. WHO juga bersetuju Malaysia memainkan peranan utama dalam bidang Finally, I would like to record my sincere thanks to perubatan integratif di rantau ASIA-PASIFIK dan the Director General of Health, Malaysia and Deputy telah diiktiraf ketika kongres perubatan herba di Director General of Health (Research & Technical Nanning, China pada November 2009 yang lalu. Support) for their encouragement & support. I also wish to express my utmost and sincere appreciation Sejajar dengan kejayaan ini, saya ingin merakamkan to all my staff who had contributed to the success in setinggi-tinggi terima kasih kepada Ketua Pengarah implementing many T&CM activities. It is my dream Kesihatan Malaysia dan Timbalan KPK (Penyelidikan that 2010 will be another successful story for all of & Sokongan Teknikal) atas dorongan dan sokongan us. yang telah diberikan bagi merealisasikan hasrat BPTK dalam menjana kejayaan di Malaysia dan Thank you diperingkat antarabangsa. Syabas dan tahniah juga kepada semua anggota BPTK yang telah meyumbang kearah kejayaan ini. Moga BPTK akan Dr. Ramli Abd Ghani terus mewarnai kejayaan yang lebih gemilang di Director TCMD tahun 2010.

Terima kasih.

DR. RAMLI ABD GHANI Pengarah BPTK

Laporan Tahunan • Annual Report2009 5 Sumber l Resources Laporan Tahunan • Annual Report2009 6

CARTA ORGANISASI ORGANIZATION CHART BAHAGIAN PERUBATAN TRADISIONAL & KOMPLEMENTARI 2008 TRADITIONAL & COMPLEMENTARY MEDICINE DIVISION 2008 KEMENTERIAN KESIHATAN MALAYSIA MINISTRY OF HEALTH MALAYSIA

PENGARAH DIRECTOR

Dr. Ramli b. Abd. Ghani (U54)

Norjanah bt. Abdul Karim (N17)

Ketua Caw. Dasar Ketua Caw. Amalan, Ketua Caw. Ketua Caw. Inspektorat Ketua Caw. Pentadbiran Ketua Unit Teknologi Ketua Unit Teknologi & Perkembangan Pendaftaran & Kaji Selidik Standard & Kualiti & Penguatkuasaan & Kewangan Maklumat & Komunikasi Maklumat & Komunikasi Head of Policy & Head of Practice, Registration Head of Standard Head of Inspectorate Head of Administration Head of Information Technology Head of Information Technology Development Section & Research Section & Quality Section & Enforcement Section & Finance Section & Communication Unit & Communication Unit

Jaafar b. Lassa Dr. Shamsaini bt. Shamsuddin Dr. Zalilah bt. Abdullah Md. Zulkifli b. Abd. Latif Rahayu bt. Shahperi Rahayu bt. Mohmad Shah Rahayu bt. Mohmad Shah (KPPK U52) (KPPK UD52) (KPPK UD48) (KPPK U52) (KPPK U44) (PTM F41) (PTM F41)

Norsaifarina bt. Ariffin (N17) Rasidah bt. Mohd. Rosly (N17) Aziman b. Abdul Rahman (N17)Noor Fazilah bt. Luhi (N17) Suhana bt. Johar (F29) (Kosong) PP/PF UD/U44 Mohd Afendy b. Baharudin (N17) Salwahidah bt. Bukran (N17) Kewangan Norlaili bt. Ahmad (PP U41) Finance Unit *Nurul Hisifbli bt. Ibrahim (Q41) *Norsuria bt. Abd. Ghani (Q41) Unit Dasar Unit Amalan Unit Standard Unit Penguatkuasaan Policy Unit Practice Unit Standard Unit dan Pendakwaan Anis Romiza bt. Sulaiman (N17) Enforcement & Prosecution (Kosong) PPT W27 Norazah bt. Abdul Aziz PT(W)17 (Kosong) PP/PF UD/U48 Unit (Kosong) PP/PF UD/U48 (Kosong) PP/PF UD/U48 Siti Fatimah bt. Kasan (N17) (Kosong) PP/PF UD/U44 Dr. Rimah Melati bt. Dr. Nurhidayati Hospital Integrasi Ab. Ghani (PP UD44) Dr. Shaheeda (Kosong) PP/PF UD/U48 bt. Abd. Halim (UD/U48) Integrated Hospital bt. Mohd Sallehuddin (Kosong) PP/PF UD/U44 Pentadbiran (KPP UD48) Administration Unit Unit Pendaftaran Unit Perubatan Integratif Unit Inspektorat dan Risikan Intergration Medicine Unit Pengamal Tempatan Inspectorate & Intelligence Hospital Hospital Registration of Local Unit Kualiti Masitah bt. Ahmad (N27) Quality Unit Unit Putrajaya Sultan Ismail Practitioners Unit Norjanah bt. Abdul Karim (N17) (Kosong) PP/PF UD/U48 (Kosong) PT(P/O)N17 (Kosong) PP/PF UD/U48 (Kosong) PP/PF UD/U44 PP/PF UD/U48-1 PP/PF UD/U48-1 (Kosong) PP/PF UD/U44 (Kosong) PP/PF UD/U48 Chen Woei Ming (PP U41) **Mohd Yusri b. Johoruddin (R3) PT(P/O)N17-1 PT(P/O)N17-1 (Kosong) PP/PF UD/U44 Mohd Azlan b. Che Muhammad (N1) Dr. Maria Safura Cheong Yin Ying (PP U41) Unit Perkembangan bt. Mohamad (PPK UD44) Unit Perlindungan Hospital Hospital Developement Unit Pengguna & Iklan Pejabat Cawangan Kepala Batas Sultanah Unit Pendaftaran Customer Protection Nur Zaharah Dr. Saravanan a/l S. R. Pengamal Asing & Advertisement Unit Branch Office PP/PF UD/U48-1 Registration of Foreign Sundaramuthy (PPK UD44) PT(P/O)N17-1 PP/PF UD/U48-1 Practitioners Unit (Kosong) PP/PF UD/U44 PT(P/O)N17-1 Mohd Hadi b. Mohd Zin (PP U41) Unit Pelancongan (Kosong) PP/PF UD/U44 Hospital & Hubungan Antarabangsa Wong Wei Chyi (PP U41) Pulau Pinang Tourism & International Unit Aduan dan Siasatan Umum Sarawak Complaint & Investigation Relation Unit PP/PF UD/U48-1 PP/PF UD/U48-1 PP/PF UD/U48-1 Unit PT(P/O)N17-2 PT(P/O)N17-2 PT(P/O)N17-2 PP/PF UD/U48-1 PT(P/O)N17-1 (Kosong) PP/PF UD/U44 (Kosong) PP/PF UD/U48 Pemandu(R3)-1 Pemandu(R3)-1 Pemandu(R3)-1 (Kosong) PP/PF UD/U44 Hospital Sabah Sarawak Duchess of Kent

* Pegawai sementara/kontrak **Anggota yang dipinjam daripada Bahagian Khidmat Pengurusan PP/PF UD/U48-1 PP/PF UD/U48-1 PP/PF UD/U48-1 * Officers temporary/contract **Officers borrowed from the Management Services Division PT(P/O)N17-2 PT(P/O)N17-2 PT(P/O)N17-1 Pemandu(R3)-1 Pemandu(R3)-1 Sumber l Resources

Perjawatan Position

Sepanjang tahun 2009, BPTK mempunyai perjawatan For the year 2009, TCMD has a total of 52 human seramai 52 anggota yang mana sehingga 31 resource positions and till 31st December 2009 there Disember 2009 tiada perubahan ketara dari segi is no significant change seen with only 32 posts jumlah perjawatan diisi iaitu sebanyak 32 anggota. being filled. Yet TCMD moved forward successfully Namun begitu BPTK mengorak langkah dengan with the contributions of all staffs in achieving the jayanya atas sumbangan kesemua anggota dalam vision and mission of the Division as well as the mencapai visi dan misi Bahagian dan Kementerian vision of the Ministry of Health. The list of TCMD Kesihatan. Senarai perjawatan adalah seperti di position is shown in Table 1 (page 8) while the TCMD jadual 1 (ms. 8). Carta organisasi BPTK seperti yang organisation chart is shown in chart (page 6). dipaparkan di carta (ms. 4).

Kemasukan Anggota Staff Recruitment

Tahun ini menyaksikan BPTK menerima beberapa This year TCMD received new staff members who muka baru untuk turut sama menyumbang bakti contributed in making the Division’s operation dalam memperlicinkan operasi Bahagian. Senarai running smoothly. List of recruitment personnels is nama kemasukan anggota tetap dan sambilan shown in table 2 (page 9). adalah seperti di Jadual 2 (ms. 9).

Anggota Yang Bertukar Keluar Staffs Transfer Out

Terdapat seramai 7 orang anggota yang bertukar Till 31st December 2009, there were 7 individuals keluar dari Bahagian ini sehingga 31 Disember 2009 on transfer from this Division to another Division as dan senarai nama anggota yang terlibat seperti shown in table 3 (page 9). TCMD wishes them good di Jadual 3 (ms. 9). Bahagian mengucapkan jutaan luck at their new place and greatest appreciations penghargaan atas khidmat mereka dan semoga for their contributions. berjaya di tempat baru.

Laporan Tahunan • Annual Report2009 7 Sumber l Resources

Kenaikan Pangkat Promotion

BPTK mengucapkan sekalung tahniah di atas TCMD congratulate those that were promoted kenaikan pangkat beberapa anggotanya. Segala this year. Their knowledge and experiences were ilmu serta pengalaman mereka amatlah tidak highly appreciated in developing the TCMD. Those ternilai dalam membangunkan BPTK. Senarai nama received promotions is shown in Table 4 (page 10). anggota yang naik pangkat seperti di jadual 4 (ms. 10).

Jadual 1 : Senarai Perjawatan dari 1/01/2009 sehingga 31/12/2009 Table 1 : List of Posting in TCMD from 1/01/2009 till 31/12/2009

Dipinjam dari Bhg. Khidmat Pengurusan Borrowed From Management Service Division

8 Laporan Tahunan • Annual Report2009 Sumber l Resources

Jadual 2 : Pertukaran / Pengambilan Masuk dari 1/01/2009 sehingga 31/12/2009 Table 2 : New Placement in TCMD from 1/01/2009 till 31/12/2009

Jadual 3 : Pertukaran Keluar dari 1/01/2009 sehingga 31/12/2009 Table 3 : Transfer Out in TCMD from 1/01/2009 till 31/12/2009

Laporan Tahunan • Annual Report2009 9 Sumber l Resources

Jadual 4 : Kenaikan Pangkat Anggota BPTK dari 1/01/2009 sehingga 31/12/2009 Table 4 : Staff Promotion in TCMD from 1/01/2009 till 31/12/2009

Kewangan Financial

Menyedari kepentingan mengintegrasikan Realizing the importance of the integration of perubatan alopatik dan perubatan tradisional, traditional medicine with the allopathic medicine, KKM sangat menitikberatkan pengembangan Ministry of Health Malaysia highly considered the perkhidmatan Perubatan Tradisional dan expansion of T&CM services in Malaysia. In 2009 Komplementari (PT&K) di Malaysia. Pada tahun almost 65% of the operational budget was allocated 2009, daripada keseluruhan peruntukan BPTK on services and supplies. (RM2,438,448.00) sebanyak 65% diperuntukkan bagi operasi belanja mengurus iaitu bagi perbelanjaan Almost RM 1.5 million of the operational budget perkhidmatan dan bekalan. was allocated for payment to the local and imported T&CM contract services (Table 5). For 2009, the Sebanyak RM1.5 juta dari peruntukan belanja purchasing of medicinal herb as well as medical mengurus digunakan bagi pembayaran kontrak equipment was done by the respective Hospitals. perkhidmatan samada ianya kontrak tempatan atau dari yang diimport (Jadual 5). Pada tahun 35.74 % of its total expenditure was spent on asset 2009, pembelian ubat-ubat herba dan peralatan whereas 9.56% for research and development perubatan yang lain adalah diuruskan oleh Unit programme. The high increased in asset’s budget PT&K di hospital. allocation was due to the expansion of T&CM unit

10 Laporan Tahunan • Annual Report2009 Sumber l Resources

35.74% daripada peruntukan keseluruhan yang covering in the North, East and diterima dibelanjakan bagi tujuan pembelian South Region as well as . (Figure 1 & aset, dan 9.56 % lagi bagi peruntukan aktiviti 2). Penyelidikan dan pembangunan (R&D). Peningkatan ketara terhadap agihan peruntukan perbelanjaan In ensuring efficacy and improving R&D in aset adalah disebabkan oleh pengembangan integrated Herbal and T&CM practices, T&CM perkhidmatan cawangan T&CM iaitu di Zon Division consistently searching and improving Cawangan Utara, Zon Pantai Timur di Terengganu, networking and collaboration with interested Zon Selatan di Johor Bharu dan Zon Sabah di Kota countries from ASEAN region, WHO and Asia Pacific Kinabalu dan Zon Sarawak di (Rajah 1 & 2). Region. Hence, there was an increased percentage of 93.03% from R&D budgets in 2009 as compared Di dalam usaha Penyelidikan dan Pembangunan dan to 2008. memastikan keberkesanan dan penambahbaikan perkhidmatan PT&K, BPTK berusaha memastikan In conclusion, efforts are being made especially jaringan kerjasama yang erat bersama negara through increased government funding for the –negara ASEAN, WHO dan Rantau Asia Pasific. integration of T&CM and ensuring services will be Justeru, 93.03% peningkatan penyelidikan dan at par with modern medicine. pembangunan dapat dilihat bagi tahun 2009. Kesimpulannya, telah banyak usaha yang telah disalurkan oleh Kerajaan dalam memastikan proses mengintegrasikan perubatan tradisional adalah selaras dengan perkhidmatan moden sedia ada.

Carta 1 / Chart 1

Laporan Tahunan • Annual Report2009 11 Sumber l Resources

Carta 2 / Chart 2

Jadual 5 / Table 5

12 Laporan Tahunan • Annual Report2009 Sumber l Resources

Anugerah Khidmat Cemerlang Excellent Service Award

Bahagian ini mengucapkan syabas kepada semua TCMD congratulates staffs who contributed their kakitangan yang telah menyumbang tenaga bagi energy and efforts to ensure all planned activities menjayakan aktiviti di BPTK. Penerima Anugerah are successful. Recipients for Excellent Service Khidmat Cemerlang pada tahun 2008 adalah seperti Award for 2008 are; berikut;

Puan Basmiah bt. Md. Isa Ketua Penolong Pengarah Principal Senior Assistant Director

Puan Siti Fatimah bt. Kasan Pembantu Tadbir (Kewangan) Administrative Assistant (Finance)

Laporan Tahunan • Annual Report2009 13 Persidangan INTRACOM ke-7 ICBWI ke-2 & WIEX 2009. Aktiviti Tahunan 2009 l Activities for year 2009 7th INTRACOM 2nd ICBWI & WIEX 2009 Conference

Persidangan saintifik telah diadakan di PWTC, 7th INTRACOM, 2nd ICBWI & WIEX 2009 The scientific pada 23-26 Julai 2009. Pergabungan conference and exhibition was held at PWTC on INTRACOM bersama dengan ICBWI telah berjaya 23rd to 26th July 2009. The affiliation between 7th menepati sasarannya untuk menjadi satu medan INTRACOM and 2nd ICBWI was a great success perjumpaan dan perbincangan kearah perubatan with exposure not only towards traditional and tradisional dan komplementari dengan bioteknologi. complementary medicine but also the involvement Tema “Wellness through the advancement in the of biotechnology on wellness approach. The theme holistic approach” turut memberi ransangan yang “wellness through the advancement in the holistic baik terhadap objektif pelaksanaan persidangan approach” corresponded to the activity of the tersebut. programme.

Timbalan Menteri Kesihatan, Yang Berhormat, Deputy Minister of Health, The Honourable Datuk Datuk Rosnah Shirlin binti Haji Abdul Rashid Rosnah Shirlin binti Haji Abdul Rashid Shirlin Shirlin memulakan persidangan dengan ucapan inaugrated the conference with an excellent speech pemangkin yang cemerlang untuk mempromosi which catalysed the nation to promote traditional perubatan tradisional dan komplementari di and complementary medicine. She emphasised on negara ini. Y.B. menekankan tentang kepentingan the importance of evidence based approach toward pendekatan penjagaan & keselamatan pesakit patient care and safety. She advised the traditional berdasarkan bukti. Dalam Persidangan ini, Ketua and complementary medicine practitioners to Pengarah Kesihatan Tan Sri Dato’ Seri Dr. Haji Ismail follow the ethics of healthcare practices while Mohd Merican menyampaikan ucaptama sementara providing the best patients care. In this conference,

14 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

Timbalan Ketua Pengarah Kesihatan (Penyelidikan Director General of Health, Tan Sri Dato’ Seri Dr. Haji & Sokongan Teknikal) Y. Bhg. Dato’ Dr. Maimunah A. Ismail Mohd Merican delivered the conference’s Hamid menyampaikan kata aluan. keynote address while the Deputy Director General of Health (Research and Technical Support), Dato’ Penglibatan penceramah luar negara dalam Dr. Maimunah A. Hamid delivered the welcoming menyampaikan maklumat kepada para peserta remarks. memberikan satu evolusi ke arah dimensi baru amalan perubatan tradisional dan komplementari. The involvement of international speakers in Penceramah luar negara berkongsi kepakaran disseminating the knowledge to the participants mereka dengan pengamal tempatan untuk evolved a new dimension for traditional and memperbaiki teknik berdasarkan bukti amalan. complementary medicine practices. The foreign speakers shared their expertises with the local Seminar bioteknologi telah menarik ramai practitioners to improve the techniques according peserta untuk mendapatkan maklumat tentang to the evidence based practice. pembangunan dimensi baru berkaitan perubatan herba. Seminars on biotechnology attracted a great number of participants to attain information and Sejumlah 10 pleno dan simposium yang dijalankan knowledge on the development of new dimensions serentak tentang perubatan tradisional dan related to herbal medicine. komplementari menyediakan pelbagai pilihan kepada para peserta. A Total of 10 plenary and parallel symposiums on traditional and complementary medicine provided Program ini diakhiri dengan penyertaan yang amat wide selections of information to the partipants. memberangsangkan oleh 100 pempamer yang memperkenalkan kepada banyak jenis amalan The programme was complimented finally by perubatan tradisional dan komplementari, produk more than 100 exhibitors who introduced several bioteknologi & herbal dan pengenalan kepada types of traditional and complementary medicine program perubatan tradisional dan komplementari practices, biotechnology and herbal products and kepada kolej & universiti. introduction to traditional and complementary medicine programmes for the colleges and universities.

Laporan Tahunan • Annual Report2009 15 Aktiviti Tahunan 2009 l Activities for year 2009

MS ISO 9001:2000 MS ISO 9001:2000 Ke arah penukaran MS ISO9001:2000 ke Conversion MS ISO9001:2000 to MS MS ISO9001:2008 ISO9001:2008

Bahagian Perubatan Tradisional dan Komplementari Traditional and Complementary Medicine Division (BPTK) telah mendapat pensijilan MS ISO9001:2000 (TCMD) was certified with MS ISO9001:2000 on dari pihak SIRIM pada 23 November 2008. Skop 23rd November 2008. The scope of implementation pelaksanaan Sistem Pengurusan Kualiti (SPK) BPTK in TCMD’s Quality Management System (QMS) adalah mengawalselia amalan penjagaan kesihatan was to monitor the practice of T&CM in Malaysia. tradisional dan komplementari di Malaysia. Bagi Four processes of procedure, 2 quality procedures memantapkan perlaksanaan SPK BPTK sebanyak and 2 working instructions have been developed 4 prosedur proses, 2 prosedur kualiti dan 2 arahan in order to enhance T&CMD QMS. Exclusion on kerja telah dibangunkan dengan pengecualian ISO requirement have also been identified which kepada keperluan rekabentuk & Pembangunan included design & product development (clause proses (klausa 7.3), harta hakmilik pelanggan (klausa 7.3), customer property (clause 7.5.4) and control of 7.5.4) dan kawalan peralatan bagi pemantauan & monitoring & measuring equipment (clause 7.6). pengukuran (klausa 7.6). With TCMD’s top management commitment, 2 Pada tahun 2009 dengan komitmen pihak workshops on ISO had been held in year 2009. Course pengurusan atasan, sebanyak 2 kursus berkaitan of Appreciation & Documentation ISO9001:2008 ISO telah dianjurkan oleh BPTK iaitu Kursus had been organized for TCMD staffs at Everly Apresiasi & Dokumentasi ISO9001:2008 pada 6-8 Resort Hotel on 6-8th March 2009, Course Mac 2009 bertempat di Everly Resort Melaka dan on Awareness & Documentation ISO9001:2008 at Kursus Kesedaran & Dokumentasi ISO9001:2008 Resort Malacca on 13-15th of November di A Famosa Resort Melaka pada 13-15 November 2009. TCMD had also send 2 staffs for Document 2009. BPTK juga telah menghantar 2 anggota untuk Control Course at UNITEN Residence Hotel on 13- mengikuti Kursus Kawalan Dokumen ISO9001:2008 14th July 2009. yang dianjurkan oleh pihak SIRIM pada 13-14 Julai 2009 di Hotel Residence, UNITEN. Two internal audits have been successfully conducted under dedicated management Pada 2009 juga 2 audit dalaman telah berjaya representative Tn. Hj. Mohd Zulkifli with his diadakan di bawah pimpinan wakil pengurusan ISO team member. Meeting on management Tn. Hj. Mohd Zulkifli & ahli pasukan ISO. Tirai 2009 review wrapped up our ISO 2009 diary on the bagi MS ISO9001 diakhiri dengan Mesyuarat Kajian 28th December 2009 with much more areas to Semula Pengurusan (MKSP) pada 28 Disember 2009. be improved. Efforts had been made to get ISO Mulai 2010, BPTK akan berusaha mendapatkan 9001:2008 certifications for 2010. pensijilan MS ISO9001:2008.

16 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

Hospital Integrasi Integrated Hospital

3 hospital integrasi yang masih memberi The 3 integrated hospitals which maintained its perkhidmatan perubatan tradisional dan traditional and complementary medicine services komplementari (PT&K) adalah; are : 1. Hospital Kepala Batas di Pulau Pinang 1. Kepala Batas Hospital in 2. Hospital Putrajaya 2. 3. Hospital Sultan Ismail di Johor 3. in Johore

Hospital tersebut memberi perkhidmatan seperti; These hospitals provide services such as 1. Urutan Tradisi Melayu 1. Traditional Malay Massage 2. Akupunktur 2. Acupuncture 3. Herba sebagai rawatan sampingan bagi 3. Herbal treatment as an adjunct for cancer pesakit kanser patients

Rawatan selepas bersalin merupakan perkhidmatan The postnatal care was a new service introduced baru yang diperkenalkan di Hospital Putrajaya. in Putrajaya Hospital. Instead of these 3 vanities, Selain daripada 3 hospital integrasi yang sedia ada, we have also established traditional and BPTK telah membuat persediaan untuk membuka complementary medicine services at 3 more perkhidmatan PT&K di 3 hospital lain pada Disember hospitals by December 2009, they are; 2009, iaitu; 1. Sultanah Nur Zahirah Hospital in Kuala 1. Hospital Sultanah Nur Zahirah di Kuala Terengganu Terengganu 2. Sandakan in Sabah 2. Hospital Duchess of Kent, Sandakan di Sabah 3. Sarawak General Hospital in Kuching 3. Hospital Umum Sarawak di Kuching

Laporan Tahunan • Annual Report2009 17 Aktiviti Tahunan 2009 l Activities for year 2009

LAPORAN STATISTIK e-PENGAMAL STATISTICAL REPORT OF e-PENGAMAL

Jadual 6 : Pendaftaran e-PENGAMAL (Jan-Dis 2009) Table 6 : e-PENGAMAL Registration (Jan-Dis 2009)

Carta 3 : Pecahan Modaliti Pengamal Berdaftar dengan e-PENGAMAL Chart 3 : Breakdown ofpPractitioner modality registered with e-PENGAMAL

18 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

Carta 4 : Taburan Pengamal Berdaftar Mengikut Negeri Chart 4 : Distribution of practitioner according to state

Carta 5 : Taburan Amalan Pengamal Perubatan Tradisional Melayu Chart 5 : Distribution type of practise in Malay Traditional Medicine

Carta 6 : Taburan Amalan Pengamal Perubatan Tradisional Melayu dan Kelayakan Chart 6 : Distribution type of practise in Malay Traditional Medicine according to qualification

Laporan Tahunan • Annual Report2009 19 Aktiviti Tahunan 2009 l Activities for year 2009

Carta 7 : Taburan Amalan Pengamal Perubatan Tradisional Cina Chart 7 : Distribution type of practise in Traditional Chinese Medicine

Carta 8 : Taburan Amalan Pengamal Perubatan Tradisional Cina dan Kelayakan Chart 8 : Distribution type of practise in Traditional Chinese Medicine according to qualification

20 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

Carta 9 : Taburan Kelayakan Pengamal Carta 10 : Taburan Kelayakan Pengamal Ayurveda Homeopati Chart 9 : Distribution qualification of Ayurveda Chart 10 : Distribution qualification of Practitioner Homeopathy Practitioner

Carta 11 : Taburan Amalan Pengamal Perubatan Komplementari Chart 11 : Distribution type of practise in Complementary Medicine

Carta 12 . Taburan Amalan Pengamal Perubatan Komplementari dan Kelayakan Chart 12 : Distribution type of practise in Complementary Medicine according to qualification

Laporan Tahunan • Annual Report2009 21 Aktiviti Tahunan 2009 l Activities for year 2009

KESIMPULAN CONCLUSION

• Terdapat peningkatan sebanyak 2 peratus bagi • There is an increased of 2% for completed pendaftaran yang lengkap iaitu dari 41% pada application i.e. from 41% in November to 43% in bulan November kepada 43% pada bulan December. Disember. • The Complementary Medicine practitioners • Pengamal Perubatan Komplementari provided the highest number of registered mencatatkan peratusan tertinggi berdaftar practitioners with the e-PENGAMAL system. dengan e-PENGAMAL. • The highest registrations are recorded from • Pengamal dari negeri Sabah mencatatkan Sabah followed by and Kuala Lumpur. pendaftaran tertinggi, diikuti dengan Selangor This reflects the effectiveness of the road shows dan Kuala Lumpur. Peningkatan ini menunjukkan conducted in those states. keberkesanan taklimat yang telah diadakan di kawasan tersebut. • Majority of the Traditional Malay Medicine practitioners are involved in Traditional Malay • Majoriti pengamal Perubatan Tradisional Melayu Massage which has been passed through terlibat dengan Amalan Urutan Tradisional generations informally. Melayu dan amalan ini telah diwarisi oleh pengamal sejak turun temurun. • Most of the Traditional Chinese Medicine practitioners practiced Chinese Internal • Bagi Pengamal Perubatan Tradisional Cina, Medicine, followed by Acupuncture and Chinese kebanyakkan daripada mereka mempraktikkan Herbals. Majority of the Chinese Internal Amalan `Chinese Internal Medicine’ dan Tuinalogi, Medicine Practitioners and Tuinalogist possess dan diikuti oleh Acupunture dan herba. an undergraduate degree and a Certificate Sebahagian besar daripada pengamal `Chinese qualification, respectively. Internal Medicine Practice’ memiliki ijazah Sarjana Muda dalam bidang tersebut berbanding • Among the Traditional Indian Medicine practice, dengan pengamal Tuinalogi yang majoritinya only Ayurvedic practitioners have registered. hanya pemegang sijil sahaja. More than half of them or 53% of the practitioners have Certificate qualification in Ayurveda. • Hanya pengamal Ayurveda sahaja yang berdaftar di antara Pengamal Perubatan Tradisional India, • 43% of Homeopathy practitioners have Diploma dan lebih separuh atau 53% dari pengamal ini qualification followed by 37% with Degree and memiliki Sijil dalam bidang tersebut. 16% with Certificate in Homeopathy.

• 43% pengamal Homeopathy yang berdaftar • Reflexology recorded the highest modality mempunyai kelayakan Diploma diikuti dengan practiced among the Complementary Medicine Sarjana Muda sebanyak 37% dan Sijil pula 16%. practitioners followed by the Nutritional Therapy, Wellness Massage and Aromatherapy. Most of • Amalan Refleksologi mencatatkan jumlah the Reflexologist have Certificate qualification. pendaftaran yang tertinggi di antara pengamal

22 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

perubatan Komplementari, diikuti dengan Nutritional Therapy, Wellness Massage dan Aromaterapi. Sebahagian besar daripada pengamal Refleksologi mempunyai Sijil dalam bidang mereka.

LAPORAN TRAKLIMAT PENDAFTARAN REPORT OF LOCAL PRACTITIONER PENGAMAL TEMPATAN BAGI TAHUN 2009 REGISTRATION BRIEFING IN 2009

Aktiviti: Activities: Pada tahun 2009, Bahagian Perubatan Tradisional In 2009, The Practice & Registration Section of & Komplementari Kementerian Kesihatan telah the Traditional & Complementary Medicine mengadakan sebanyak 21 taklimat pendaftaran Division conducted 21 registration briefings in 6 bagi pengamal tempatan di 6 buah negeri iaitu states in Malaysia namely Kuala Lumpur, Sabah, Kuala Lumpur, Sabah, Sarawak, Pulau Pinang, Sarawak, Penang, Johor and Selangor. During the Johor dan Selangor. Semasa taklimat pendaftaran e-PENGAMAL registration briefing, practitioners e-PENGAMAL, pengamal telah diingatkan mengenai were informed about the importance of registering kepentingan berdaftar secara sukarela dengan either manually or through online registration Bahagian Perubatan Tradisional & Komplementari (e-PENGAMAL). Subsequently, during the briefing samada dengan cara mengisi borang secara manual practitioners were informed about the registration atau secara atas talian dengan menggunakan guidelines and the requirements to register when kemudahan laman web e-PENGAMAL. Semasa the Traditional & Complementary Medicine Act is taklimat Garispanduan Pendaftaran Pengamal gazetted. The practitioners were also asked to fill up Tempatan pula, pengamal telah dimaklumkan questionnaires regarding their practices. mengenai garispanduan yang telah dibentuk dan keperluan untuk berdaftar apabila Akta Perubatan Objectives: Tradisional & Komplementari berkuatkuasa kelak. 1. To inform about the Local Practitioner Pengamal juga telah diminta utuk mengisi borang Registration Guideline kajiselidik berkaitan dengan amalan masing- 2. To register practitioners who have not registered masing. with the e-PENGAMAL

Tujuan: To get feedback from the practitioners regarding the 1. Untuk memberi penerangan berkenaan dengan guidelines for the Local Practitioner Registration. Garispanduan Pendaftaran Pengamal Tempatan. 2. Untuk mendaftar pengamal tempatan yang belum lagi mendaftar dengan e-PENGAMAL.

Mendapat maklumbalas mengenai Garispanduan Pendaftaran Pengamal Tempatan mengikut modaliti amalan melalui borang kajiselidik.

Laporan Tahunan • Annual Report2009 23 Aktiviti Tahunan 2009 l Activities for year 2009

Jadual 7: Sesi Taklimat Oleh Cawangan Amalan & Pendaftaran Bagi Tahun 2009 Table 7: Briefing session by Practise & Registration Section in Year 2009

Jadual 8: Taburan Borang Kajiselidik Garispanduan Pendaftaran Chart 8: Distribution of Research form on Registration Guidelines

Taklimat di Klinik Kesihatan Sungai Besar, Sabak Bernam 20 Jun 2009 Briefing at Sungai Besar, Sabak Bernam Health Clinic on 20th June 2009

24 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

Taklimat di PKD Kuala Selangor 30-31 Julai 2009 Briefing at Kuala Selangor District Health Office on 30-31st July 2009

Taklimat Badan Pengamal, KL 4 Ogos 2009 Briefing with Practitioner Bodies at T&CMD on th4 August 2009

Taklimat di Kompleks Pentadbiran Kerajaan Persekutuan, Kota Kinabalu 10-11 Ogos 2009 Briefing at Kota Kinabalu Federal Government Administration Complex on 10-11th August 2009

Laporan Tahunan • Annual Report2009 25 Aktiviti Tahunan 2009 l Activities for year 2009

Taklimat di Kuala Lumpur 19-20 Ogos 2009 Briefing in T&CMD on 19-20th August 2009

26 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

Taklimat di Hospital Umum Sarawak 16 Oktober 2009 Briefing at Sarawak General Hospital on 16th October 2009

Taklimat di Darussalam, Gombak 7 November 2009 Briefing at Gombak Darussalam on th7 November 2009

Taklimat di Hospital Sultan Ismail, Johor Bahru 9 November 2009 Briefing at Sultan Ismail Hospital, Johore Bahru on th9 November 2009

Laporan Tahunan • Annual Report2009 27 Aktiviti Tahunan 2009 l Activities for year 2009

PENDAFTARAN PENGAMAL ASING REGISTRATION ON FOREIGN PRACTITIONER

Sejak tahun 2008, Bahagian Perubatan Tradisional Since 2008, the Division for Traditional and dan Komplementari telah memperkenalkan piagam Complementary Medicine had introduced a client pelanggan di mana pemprosesan surat sokongan charter where application processes of supporting bagi perkhidmatan Pegawai Dagang (Pengamal letter for expatriate (Traditional and Complementary Perubatan Tradisional dan Komplementari) Medicine Practitioners) to be completed within 14 diselesaikan dalam tempoh 14 hari. Jadual 9 days. Table 9 indicated that 56.1% companies took menunjukkan 56.1% syarikat mengambil masa 14 14 days or less to process the applications whereas hari atau kurang daripadanya untuk melengkapkan 43.9% took more than 14 days. For applications permohonan manakala 43.9% syarikat mengambil completed with the required documents, 96.1% was masa lebih daripada 14 hari untuk melengkapkan processed within 14 days as per clients charter. permohonan. Bagi permohonan yang lengkap dengan dokumen yang diperlukan, 96.1% telah diproses dalam tempoh 14 hari seperti yang dinyatakan dalam piagam pelanggan.

Jadual 9 : Masa yang diambil untuk pemprosesan surat sokongan bagi perkhidmatan Pegawai Dagang (Pengamal Perubatan Tradisional dan Komplementari) Table 9 : Time taken for application process of supporting letter to expatriate service (Traditional and Complementary Medicine Practitioners)

28 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

Jadual 10 : Bilangan surat sokongan yang dikeluarkan dari 2007 - November 2009 Table 10 : Number of approval letters issued from 2007 - November 2009

Berdasarkan jadual 10, 127 permohonan surat With reference to table 10, 127 applications of sokongan untuk mengamal telah disokong dari supporting letters to practice were approved from Januari ke November 2009 manakala 17 kelulusan January to November 2009 whereas 17 approvals telah diberi untuk perkhidmatan dalam jawatan were given to applications of management position pengurusan di pusat Amalan Perubatan Tradisional in Traditional and Complementary Medicine dan Komplementari. Terdapat perbezaan yang besar Centers. There is clear difference in the number of dalam jumlah pengamal yang disokong pada tahun practitioners approved in 2009 as compared to 2008 2009 berbanding dengan tahun 2008 disebabkan due to the following reasons; oleh; i The validity of approval given is 2 years since i Tempoh sahlaku surat sokongan yang diberi the middle of 2008 and this directly decreased adalah 2 tahun sejak pertengahan tahun 2008 the number of practitioners submitting their dan ini secara langsung mengurangkan bilangan applications pengamal yang mengemukakan permohonan ii The entry of Traditional and Complementary ii Kemasukan Pembantu Pengamal Perubatan Medicine Therapist in sub-sectors of spa, massage Tradisional dan Komplementari dalam subsektor and reflexology were frozen by the Ministry of spa, urut dan refleksologi telah dibekukan oleh Home Affairs (MOHA) since early 2009 Kementerian Dalam Negeri (KDN) sejak awal tahun 2009

Laporan Tahunan • Annual Report2009 29 Aktiviti Tahunan 2009 l Activities for year 2009

AKTIVITI STANDARD & KUALITI STANDARD & QUALITY ACTIVITY

A. Pembangunan Kurikulum bagi Program A. Development of the Curriculum for Diploma Diploma Urutan Melayu in Malay Massage

BPTK telah mengambil langkah inisiatif untuk In November 2008, TCMD had taken the initiative memulakan pembangunan kurikulum bagi Diploma to develop the curriculum for Diploma in Malay Urutan Melayu dalam bulan November 2008 dengan Massage programme through a collaborative efforts usaha kolaboratif dengan Kementerian Pengajian with the Ministry of Higher Education (MOHE), Tinggi, Agensi Kelayakan Malaysia, institusi Malaysian Quailifications Agency (MQA), Private pengajian tinggi dan pengamal urutan Melayu. Higher Education Providers and Malay massage practitioner. Sepanjang tahun 2009, BPTK telah menyumbangkan input teknikal dalam mesyuarat dan bengkel TCMD gave the necessary technical input during kurikulum anjuran Kementerian Pengajian Tinggi. series of meetings and workshops coordinated by Kurikulum ini telah diluluskan sepenuhnya oleh the Ministry of Higher Education. The curriculum Mesyuarat Lembaga Kurikulum Jabatan Pengajian was finally approved by the Polytechnic Curriculum Politeknik pada 2-5 Disember 2009. Advisory Board Meeting on the 2nd – 5th December 2009. Penawaran program dijangka bermula di Kolej Komuniti Hulu Langat, Selangor pada Julai The first programme will be offered tentatively 2010 untuk program Training of Trainers bagi on July 2010. The programme for the pioneers is menghasilkan bakal tenaga pengajar program specially designed to produce future trainers or pengajian Diploma Urutan Melayu seterusnya. Bagi lecturers for future batches of Diploma Urutan kohort yang pertama, konsep RPL/APeL (untuk Melayu (Training for Trainers Programme). For pengecualian jam kredit) dan “Pembelajaran di this first cohort, Recognized Prior Learning (RPL)/ Tempat Kerja” akan dilaksanakan. Pelajar yang APeL concept (for the students to gain credit dipilih adalah merupakan pengamal urutan Melayu exemptions) and “Work Based Learning” will dengan tempoh pengalaman mengurut lebih dari be applied. Entry requirements for the Training 5 tahun. Bagi pelajar lepasan SPM, program ini akan of Trainers programme include experiences in dijalankan di kolej politeknik, di bawah Jabatan practising malay massage for at least 5 years. Future Politeknik, Kementerian Pengajian Tinggi. programmes for SPM graduates will be offered by polytechnic colleges, under the Polytechnic Division, Ministry of Higher Education.

30 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

B. Pembangunan Kurikulum Bagi Program B. Development of the curriculum for Diploma Diploma Pengubatan Islam in Islamic Medical Practice

Pembangunan kurikulum Diploma Pengubatan The development of the curriculum for Diploma in Islam telah dimulakan pada bulan Januari 2009. Islamic Medical Practice started in January 2009.

Deraf kurikulum yang dihasilkan seterusnya The curriculum drafted was then handed over to diserahkan kepada Institusi pengajian tinggi yang CUCMS to complete the curriculum documents berminat menjalankan program ini, iaitu Kolej in view of implementation of the programme in Universiti Sains Perubatan Cyberjaya (CUCMS). August 2010 after MQA approval.

Penawaran program dijangka bermula pada Ogos 2010 setelah mendapat kelulusan daripada pihak MQA

C. Program Pengajian PT&K di Malaysia C. T&CM Training in Malaysia

Sehingga Disember 2009, kolej yang mendapat As of December 2009, the colleges that have kelulusan atau akreditasi provisional daripada MQA obtained approval or the provisional accreditation untuk menawarkan program pengajian PT&K adalah from the Malaysian Qualifications Agency to offer seperti yang tersenarai di bawah. T&CM academic program are as shown below.

Jadual 11 : Program Pengajian PT&K Table 11 : T&CM Programmes

Laporan Tahunan • Annual Report2009 31 Aktiviti Tahunan 2009 l Activities for year 2009

D. lawatan Ke Pusat Latihan Perubatan D. Visits to Traditional & Complementary Tradisional dan Komplementari Training Centres

BPTK menggalakkan semua institusi pendidikan TCMD encourages all T&CM training centres to tinggi dan latihan dalam bidang PT&K agar register with the Ministry of Higher Education or berdaftar dengan Kementerian Pengajian Tinggi Division for Skills Development (DSD), Ministry of atau Kementerian Sumber Manusia (Jabatan Human Resources. Pembangunan Kemahiran). All T&CM training programmes would follow the Program Pengajian PT&K yang dijalankan sebaiknya training standards formulated by the MQA or DSD. hendaklah mengikut Standard dan Kriteria yang telah ditetapkan oleh Agensi Kelayakan Malaysia On 25th June 2009, a dialogue between MQA atau Jabatan Pembangunan Kemahiran. (Accreditation Division), MOHE (Private Higher Education Providers), MOHR (Ministry of Human Pada 25 Jun 2009 suatu dialog antara 20 buah pusat Resources) and representatives from the T&CM latihan PT&K (TCM, Homeopathy, Refleksologi), training centres was held at TCMD. dengan pihak MQA (Bahagian Akreditasi), KPT (Sektor Pengurusan IPTS) dan JPK telah dianjurkan di BPTK.

Cawangan Standard dan Kualiti telah The Standard & Quality Section has coordinated mengkoordinasikan lawatan ke 6 buah pusat visits to 6 T&CM Training Centres in the year 2009 latihan PT&K sepanjang tahun 2009 seperti as shown below :- berikut :-

Jadual 12 : Pusat PT&K yang dilawati Table 12 : T&CM Center Visited

32 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

A. stastistik Penilaian Pra Akreditasi Bagi A. statistics And Evaluation Of Pre Accreditaion Pusat Latihan Perubatan Tradisional Dan Visit to T&CM Training Centres Komplementari

i. Pendaftaran Pusat Latihan Dengan Kementerian i. Registration of T&CM Training Centres With Pengajian Tinggi atau Kementerian Sumber MOHE or MOHR (Division for Skills Development, Manusia (Jabatan Pembangunan Kemahiran) DSD).

BERDAFTAR TIDAK BERDAFTAR REGISTERED NOT REGISTERED 0% 100% 0% 100% ii. Kelulusan Menjalankan Kursus Daripada ii. Approval To Provide Training Programmes From Kementerian Pengajian Tinggi MOHE

ADA TIDAK ada YES NO 0% 100% 0% 100% iii. Dokumen MoU Atau MoA Bagi Kursus Pengajian iii. MoU or MoA Documents For Twinning Berkembar / Kerjasama / Francais Programmes / Affiliation / Franchise

ADA TIDAK ada YES NO 50% 50% 50% 50% iv. Fasiliti 6 Pusat Latihan iv. 6 Training Centre Facilities

FASILITI PERATUSAN FASILITI PERATUSAN BILIK KULIAH 100% LECTURE HALL 100% RUANG PRACTICAL AREA/LAB 83.33% PRAKTIKAL/LAB 83.33% PATIENT’S TREATMENT BILIK RAWATAN ROOM/CLINICAL 100% PESAKIT/AMALI 100% MUZIUM 0% MUZIUM 0% LIBRARY 50% PERPUSTAKAAN 50% v. Waktu Kursus Dijalankan v. Programme Hours

Sambilan Sepenuh Masa PART-TIME FULL-TIME 100% 0% 100% 0%

Laporan Tahunan • Annual Report2009 33 Aktiviti Tahunan 2009 l Activities for year 2009

B. kursus Pengenalan Asas Anatomi dan B. anatomy and Physiology Introductory Fisiologi Course

BPTK menyokong penganjuran Kursus Pengenalan TCMD encouraged the provision of Anatomy Asas Anatomi dan Fisiologi bagi pengamal & Physiology Introductory courses for T&CM perubatan tradisional dan komplementari. practitioners. In view of the critical shortage of Disebabkan kekurangan kakitangan yang kritikal human resource in T&CMD, the scope of activity di bahagian ini, skop aktiviti ini telah dikecilkan, was narrowed down to identifying speakers for iaitu untuk memberi bantuan penceramah bagi certain slots in the course. In 2009, 2 courses were beberapa sisipan ceramah yang berkaitan. organized;

Objektif : Objectives : 1. Memberi pendedahan kepada pengamal PT&K 1. To give basic knowledge on Human Anatomy tentang Anatomi dan Fisiologi Manusia serta and Physiology and to instill awareness of the kepentingannya sebagai subjek asas dalam importance of the subjects as part of T&CM program pengajian PT&K. academic programs.

2. Menyampaikan maklumat yang penting dan 2. To give credible and latest information on the terkini berkenaan Akta PT&K. upcoming T&CM Act.

C. sesi Continous Profesional Development C. continous Profesional Development (CPD) (CPD) sessions

Pada tahun 2009, Cawangan Standard dan Kualiti In the year 2009, the Standard & Quality Section has telah mengkoordinasi 12 sesi CPD bagi kakitangan coordinated 12 CPD sessions for MOH staffmembers KKM dan juga para pengamal perubatan tradisional and Traditional & Complementary Medicine & komplementari. Practitioners.

34 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

Jadual 13. Aktiviti CPD yang dijalankan adalah seperti dalam jadual di bawah. Table 13. The CPD activities are as shown in the table below.

D. Sesi Continuous Medical Education (CME) D. Continuous Medical Education (CME) sessions Objektif : Pada tahun 2009, sebanyak 12 aktiviti Continous Objectives : Medical Education (CME) telah diadakan di beberapa In the year 2009, 12 CME activities were held lokasi, termasuklah hospital kerajaan, Jabatan in identified locations, including government Kesihatan Negari dan Klinik Kesihatan. Ia bertujuan hospitals, State Health Office and Primary Health untuk memberi penerangan kepada kakitangan Clinics. The aim was to deliver updated information KKM mengenai perkembangan dan status terkini on T&CM practices in Malaysia to the MOH staff amalan PT&K. members.

Laporan Tahunan • Annual Report2009 35 Aktiviti Tahunan 2009 l Activities for year 2009

Aktiviti Inspektorat & Penguatkuasaan Inspectorate & Enforcement Activity

Pada tahun 2009, Cawangan inspektorat dan For the year 2009, Inspectorate and Enforcement penguatkusaan telah menjalankan pelbagai aktiviti Section, had carried out enforcement activities such penguatkuasaan seperti pemeriksaan premis, as inspection of premises, mapping of traditional pemetaan premis dan pendidikan pengguna. and complementary medicine premises. The Cawangan ini membantu menyediakan Rang Traditional and Complementary Medicine Bill Undang-Undang Perubatan Tradisional dan was ready to be tabled in Parliament. Consumer Komplementari untuk di bentangkan di Parlimen. and public education activities were also done. Cawangan ini juga telah menjalinkan kerjasama Good cooperations and collaborations were also dengan agensi kerajaan yang lain seperti Bahagian undertaken with other government agencies Penguatkuasa Farmasi, Jabatan Imigresen Malaysia, such as Pharmacy Enforcement Unit, Immigration Cawangan kawalan Amalan Perubtan Swasta dan Department and City and Local Governments Pihak Berkuasa Kerajaan Tempatan. Council in carrying out integrated enforcement activities.

1. laporan Pemeriksaan Premis 1. Premise Inspection Report i. Sebanyak 12 premis telah diperiksa bulan i. A total of 12 premises were inspected in Disember 2009. December 2009. ii. Jumlah keseluruhan pemeriksaan premis tahun ii. Total Premise inspection for year 2009 was 102. 2009 ialah 102 premis.

Chart 13 : Perbandingan Jumlah Pemeriksaan Premis PT&K Mengikut Bulan Chart 13 : Comparison Number of T&CM Premises Inspected According to Mounth

36 Laporan Tahunan • Annual Report2009 Jadual 14 : Statistik pemeriksaan premis mengikut tahun Table 14 : Premise inspection statistic according to year

Jadual 15 : Pameran PT&K Table 15 : T&CM Exhibitions

Laporan Tahunan • Annual Report2009 37 Aktiviti Tahunan 2009 l Activities for year 2009

Aktiviti Pengurusan Maklumat Information Management Activity 1. Laman web BPTK 1. TCMD website

• Unit Pengurusan Maklumat BPTK • Information Management Unit is responsible in bertanggungjawab menguruskan laman web updating website to display latest information bahagian untuk memaparkan maklumat terkini about T&CM berkaitan dengan Bahagian ini. • Below are the informations available on the • Berikut adalah antara maklumat yang terkandung T&CM website: di dalam laman web BPTK: 1. T&CM information 1. Maklumat BPTK 2. Activities and Information of each Section 2. Maklumat dan Aktiviti Cawangan 3. Announcement 3. Pengumuman 4. Guidelines 4. Garis panduan 5. ICT Corner 5. Ruangan ICT 6. Online Sistem and Web Links 6. Pautan web dan sistem Atas Talian • Information Management Unit has developed • Satu prosedur baru telah diwujudkan iaitu a Procedure ‘Memasukkan atau Mengeluarkan Prosedur Memasukkan atau Mengeluarkan Maklumat Laman Web’ to manage the T&CM Maklumat Laman Web yang bertujuan untuk website more systematically and effectively. The memastikan pengurusan laman web dapat procedure will start from 2010 onwards. dilakukan dengan lebih sistematik dan berkesan. Prosedur ini akan digunapakai oleh semua anggota BPTK pada tahun 2010.

38 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

Gambar : Ruangan Pautan Laman web, Ruangan ICT dan Picture : New column for T&CMD website Ruangan Pendidikan Pengguna

Gambar: Motto “Kami Sedia Membantu” turut dimasukkan ke dalam laman web Picture: Motto “We are ready to help!” also admitted into website

Laporan Tahunan • Annual Report2009 39 Aktiviti Tahunan 2009 l Activities for year 2009

Carta 14 : Capaian pengguna bagi tahun 2009 (Januari – Disember) Chart 14 : No of hits achieved for the year 2009 (January-December)

Ketika kursus Access di BPTK Access course at T&CMD

40 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009

2. latihan dan Kursus ICT 2. Training and ICT Course • Unit Pengurusan Maklumat telah mengadakan • Information Management Unit had organized TIGA kursus pada tahun 2009: THREE courses in 2009: a) Kursus Microsoft Power Point 2007 a) Micorosoft Powerpoint 200 7 (intermediate (Intermediate - Advance) - advance) b) Kursus Microsoft Access 2007 b) Microsoft Access 2007 c) Kursus Kesedaran ICT c) ICT Awareness Course

• Tujuan kursus ini diadakan adalah untuk :- • The Objective of the courses were to :- a) Meningkatkan kemahiran dan memenuhi a) Enhance the skills and fulfill the ICT keperluan latihan ICT bagi anggota training requirement for T&CM staff. Bahagian Perubatan Tradisional dan b) Equip the T&CM staff with IT knowledge Komplementari (BPTK) c) Enhance the awareness of IT safety rules b) Melahirkan warga BPTK yang celik IT and ICT equipment from viruses. c) Meningkatkan kesedaran tentang langkah-langkah penjagaan keselamatan dan penggunaan peralatan ICT daripada serangan virus.

MODAL INSAN HUMAN CAPITAL

Bengkel Penulisan Surat Rasmi, Workshop On Writing Formal Memo & Minit Mesyuarat Letter, Memo & Minute’s Meeting

Bengkel ini disampaikan oleh tenaga pengajar Pn. Pn. Sariah bt Wallad from INTAN conducted this Sariah bt Walad daripada INTAN. Di dalam bengkel 2 days workshop starting from 2nd June 2009. In ini, seramai 25 orang peserta yang hadir telah this workshop, 25 participants had been taught mendapat tunjuk ajar akan cara atau teknik yang on using the right skills or technique in preparing betul dalam menyediakan dokumen kerajaan. governments documents. The objectives of this Objektif penganjuran bengkel 2 hari bermula 2 Jun workshop were to give awareness of using the right 2009 adalah untuk memberi pendedahan tentang way and gaining skills in writing formal government penggunaan teknik yang betul serta mewujudkan documents. kemahiran penulisan dokumen rasmi secara betul.

Laporan Tahunan • Annual Report2009 41 Aktiviti Tahunan 2009 l Activities for year 2009

Program Motivasi BPTK di INTAN TCMD Motivation Programme

Tanggal 4 Jun 2009 bertempat di INTAN Bukit On the 4th June 2009, TCMD had organized Kiara, BPTK telah menganjurkan satu Program Motivation Program located at INTAN Bukit Kiara Motivasi untuk kakitangannya. Selaras dengan for it’s staff. This program paralleled with our kehendak Y.A.B. Perdana Menteri agar penyampaian Prime Minister’s wishes that the service given perkhidmatan diberikan dengan berkualiti maka must be of high quality. This one day program program ini dilaksanakan. was very important to motivate the staffs spirit and enhancing the positive attitudinal working Program sehari ini dianggap penting kerana ia spirit. Other than that, this motivation program bertujuan untuk memotivasikan anggota agar lebih gave TCMD staff the knowledge to handle stress. bersemangat dan memupuk budaya kerja yang TCMD had the opportunity to get the expert positif. Selain itu bengkel ini mengajar kakitangan knowledge of Dr. Azman Chin in handling the BPTK cara untuk menangani stress. BPTK telah program. mendapatkan khidmat nasihat daripada Dr. Azman Chin.

Kursus Team Building Team Building Programme

Program Team Building yang dianjurkan hampir Team Building Programme in T&CM Division had setiap tahun di BPTK bertujuan untuk memupuk been held every year with the aim of instilling semangat kerja berpasukan yang mantap teamwork spirit into each and every one of us. dikalangan anggota. This year our team building programme was Pada tahun ini, program ini telah dianjurkan dengan successfully held from 14-16 August 2009 at Tiara jayanya pada 14-16 Ogos 2009 di Tiara Beach Resort, Beach Resort, Port Dickson, . It was Port Dickson Negeri Sembilan. Seramai 28 peserta attended by 28 staffs and professionally conduted dari kumpulan profesional dan sokongan telah by Mutiara Hikmat Skor’s as our fascilitator. berjaya menghadiri kursus ini dengan dilatih oleh fasilitator berpengalaman dari Mutiara Hikmat Skor. With only two and a half days programme, the Dengan hanya berbekalkan dua setengah hari, organizing committee planned it in a very interactive

42 Laporan Tahunan • Annual Report2009 Aktiviti Tahunan 2009 l Activities for year 2009 penganjuran ini berkonsep penyampaian secara interaktif, iaitu peserta akan terlibat secara langsung di dalam sesi berkumpulan, mengetahui simbolik disebalik setiap permainan yang diberikan, sesi Explorace, Buddy, Benang Hikmat dan tarian poco- poco. Peserta dibahagikan kepada 4 kumpulan dimana setiap kumpulan akan mengasah keberkesanan komunikasi, cara mengatasi masalah, serta mengetahui peranan dan potensi diri di dalam kumpulan. Ini secara tidak langsung membuatkan peserta menyedari bahawa sumbangan dan kualiti diri yang bersungguh-sungguh akan menyumbang kepada kerja BERPASUKAN yang cemerlang. session including group discussions, games and

lessons behind it, The Explorace, Buddy games and poco-poco dances. From the first day itself, we were separated into 4 groups. Through these groups, we were able to learn effective communication skills and problem solving. This programme helped us discover our true potential as a member of the team. The programme made us realized that team work was the key to success and we would see the world differently from others and realized that individual’s potentials that make a team work.

All in all, it could be summarized up that this Sebagai kesimpulannya, setiap peserta yang Teambuilding programmed was an unforgettable menyertai program ini pasti membawa pulang experience that would not achieved by our routine seribu pengalaman dan kenangan manis yang work in the office. tidak akan diperolehi sewaktu bekerja seharian di pejabat.

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Bengkel Kesedaran & Dokumentasi MS ISO Awareness & Documentation MS ISO 9001: 9001:2008 2008 Workshop

Bengkel Kesedaran & Dokumentasi MS ISO Documentation and Awareness MS ISO 9001: 2008 9001:2008 telah diadakan di A Famosa Resort Workshop was held on 13-15th November 2009 Melaka pada 13-15 November 2009. Ia bertujuan at A Famosa, Resort, Melaka. The objectives of this memberi kesedaran dan menyampai maklumat workshop were to create awareness among TCMD terbaru kepada anggota BPTK mengenai versi baru staff and update their knowledge of the new version MS ISO 9001:2008. MS ISO 9001:2008.

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Lawatan Visits

Lawatan Kerja ke Hospital dan Universiti Working Visit to the Hospitals and Perubatan Tradisional Cina di Guangzhou, University of Traditional Chinese Medicine China in Guangzhou, China

Pada 14-18 Jun 2009, delegasi daripada Malaysia On June 14-18, 2009, the Malaysian delegation made telah mengadakan lawatan ke Hospital dan a working visit to the Hospitals and University of Universiti Perubatan Tradisi Cina di Guangzhou, Traditional Chinese Medicine in Guangzhou, China. China. Delegasi daripada Malaysia terdiri daripada The Malaysian delegation comprised of : wakil: 1. Ministry of Health Malaysia from Human 1. Kementerian Kesihatan Malaysia iaitu Resources Department, Training Management dari Bahagian Sumber Manusia, Bahagian Department, Clinical Research Centre, Sultan Pengurusan Latihan, Pusat Penyelidikan Ismail Hospital, , Kepala Klinikal, Hospital Sultan Ismail, Hospital Kuala Batas Hospital, Pulau Pinang Hospital and Lumpur, Hospital Kepala Batas, Hospital Pulau Traditional and Complementary Medicine Pinang dan Bahagian Perubatan Tradisional (T&CM) Division. dan Komplementari (PT&K). 2. Ministry of Higher Education Malaysia from 2. Kementerian Pengajian Tinggi Malaysia iaitu Registration and Standards Division of Private dari Bahagian Pendaftaran dan Piawaian, Higher Education Sector Sektor Pengurusan IPTS 3. Public Service Department of Malaysia 3. Jabatan Perkhidmatan Awam Malaysia The delegation was led by Dr. Mohd Roslan Rombongan delegasi ini diketuai oleh Dr. Mohd Harun, radiologist and oncologist consultant at Roslan Harun yang merupakan seorang pakar Sultan Ismail Hospital, Johor Bahru. The main radiologi dan onkologi dari Hospital Sultan Ismail, objective of this working visit was to strengthen Johor Bahru. Objektif utama lawatan kerja ini adalah the implementation of activities regarding untuk memperkukuhkan implementasi aktiviti yang T&CM in Malaysia by looking at the successful berkaitan PT&K di Malaysia dengan melihat sendiri implementation of Traditional Chinese Medicine in kejayaan pelaksanaan Perubatan Tradisi Cina di China. Places visited by the delegates were : China. Tempat yang dilawati adalah: 1. Guangdong Provincial Hospital of TCM 1. Guangdong Provincial Hospital of TCM 2. Guangdong Hospital of Integrated Medicine 2. Guangdong Hospital of Integrated Medicine 3. Guangzhou University of Chinese Medicine 3. Guangzhou University of Chinese Medicine 4. Guangdong Yifang Pharmaceutical Co. Ltd 4. Guangdong Yifang Pharmaceutical Co. Ltd 5. Traditional Chinese Medicine Museum. 5. Traditional Chinese Medicine Museum

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Gambar di hadapan pintu masuk Muzium Perubatan Tradisional Cina Photo at Entrance of Traditional Chinese Medicine Museum

Gambar bersama wakil dari Hospital Daerah Guangdong, China Photo with representatives from China at Guangdong Provincial Hospita

Gambar berkumpulan di hadapan pintu masuk Universiti TCM Guangzhou Group photo at the entrance of Guangzhou TCM University

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Lawatan Visits Kursus Latihan Teknik Penjagaan Training Course on Health Care Technique Kesihatan dengan Menggunakan of Traditional Chinese Medicine for Perubatan Tradisional Cina untuk Negara Developing Countries in Beijing, China Membangun di Beijing, China 3rd – 29th August 2009 1 Jun 2009 – 29 Ogos 2009

Institusi ini telah menganjurkan Program Latihan Entrusted by the Chinese Ministry of Commerce and Teknologi dalam Penjagaan Kesihatan dengan Ministry of Health, the institute is holding Traditional menggunakan perubatan tradisional Cina Chinese Medicine (TCM) Healthcare Technology (PTC), Simposium dalam Pengurusan Perubatan Training Program, Symposium of Traditional Tradisional di institusi-institusi perubatan dan juga Medicine Management in Medical Institutions and kursus-kursus teknikal PTC setiap tahun di bawah other kinds of TCM technical courses every year that tajaan Kementerian Perdagangan dan Kementerian gained favourable comment from all aspects. Kesihatan Negara China.

Senarai Negara Yang Menyertai Kursus Participating Countries Latihan A total of 33 officials and medical affairs staff of the Terdapat jumlah 33 orang pegawai- pegawai medical treatment and health from 20 countries perubatan dan pegawai-pegawai kesihatan yang including Malaysia had attended the training course terdiri daripada 20 negara termasuk Malaysia telah those attendees were : menyertai kursus latihan tahun ini:

Bil Negara Bilangan Peserta

No Country Number of participant 1 Malaysia 2 2 Myanmar 2 3 Laos 2 4 Korea Utara 2 5 Indonesia 1 6 Filipina 1 7 Yemen 1 8 Palestin 2 9 Seychelles 2 10 Ghana 2 11 Liberia 2

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Bil Negara Bilangan Peserta

No Country Number of participant 12 Sierra Leone 2 13 Zimbabwe 2 14 Zambia 2 15 Malawi 1 16 Sudan 1 17 Guinea 1 18 Ecuador 1 19 Belarus 2 20 Georgia 2

Kandungan Kursus Course Content Fokus utama program ini: Main focus of this programme: • Teori asas dalam PTC • Basic theory of TCM • Garis panduan untuk pengenalpastian dan • Outline of diagnosis and treatment of TCM rawatan dalam PTC • General practice of acupuncture, moxibustion • Amalan am dalam rawatan akupunktur, treatment and tuina massage therapy moxibusion dan terapi tuina. • Outline of cupping treatment of TCM • Garis panduan dalam rawatan bekam • Outline of gua sha (scraping) treatment of (cupping) TCM • Garis panduan dalam rawatan gua sha • Dermatological health care & treatment (scraping) • Life preserving and dietetic health care of • Penjagaan kesihatan dan rawatan dalam TCM dermatologi • Health care and therapeutics for women and • Penjagaan kesihatan dietetik dan children of TCM kesejahteraan hidup dengan menggunakan PTC

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• Penjagaan kesihatan dan terapeutik Well known professors and doctors of TCM from untuk wanita dan kanak-kanak dengan Beijing Hospital of Traditional Chinese Medicine, menggunakan PTC were invited to give lectures on subjects mentioned above. The training course, had also included Profesor-profesor dan doktor-doktor PTC yang hands-on practice, observation, discussion, visits terkemuka dari Hospital Perubatan Tradisional Cina and so forth. Beijing telah dijemput untuk memberi kuliah. Kursus latihan ini termasuklah pengajaran dalam kelas, lawatan sambil belajar di hospital dan sebagainya.

Penutup Conclusion

Setelah tamat kursus latihan ini, kami boleh Upon completion of the training programme, mengaplikasi apa yang kami belajar untuk we were able to grasp the gist knowledge and meningkatkan kualiti sistem penjagaan kesihatan technology of TCM health care such as TCM and negara kita terutamanya dalam unit Perubatan pharmacology; acupuncture and tuina massage Tradisional dan Komplementari demi kebaikan and apply the knowledge gained to improve our pesakit. Selain itu, kami telah diberi sijil penyertaan ability on clinical diagnosis so that we could achieve kursus latihan ini oleh Kementerian Perdagangan better results in the treatment of clinically common Negara China. diseases of the patients. Apart from that, each of us was given a certificate issued by the Ministry of Commerce, People’s Republic of China.

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LAWATAN VISITS

Lawatan ke Institusi Perubatan Visit to the Institute of Complementary Komplementari, Universiti Bern, Medicine (KIKOM), University of Switzerland dan Pertubuhan Kesihatan Bern, Switzerland and World Health Sedunia (WHO), Geneva Organization, Geneva

Dr. Ramli Abd. Ghani telah melawat Insitut Perubatan Dr. Ramli Abd. Ghani, Director of T&CM Division, Komplementari (KIKOM), Universiti Bern, Switzerland Ministry of Health Malaysia (MOH) visited the dan WHO, Geneva untuk menjalin hubungan dalam Institute of Complementary Medicine (KIKOM), bidang Tradisional & Komplementari. Di KIKOM, University of Bern, Switzerland and WHO from program perubatan Cina, Akupuntur, Homeopati 29 October till 2 November 2009 to establish dan perubatan Antroposopikal telah di integrasikan collaboration and networking. At KIKOM, bersama perubatan moden. Chinese medicine, Acupuncture, Homeopathy and Anthroposophic medicine were integrated Di WHO, Geneva, beberapa isu penting berkaitan into modern medicine. Accreditation courses for Perubatan Tradisional dan Komplementari (PT&K) medical doctors were conducted on a regular telah dibincangkan. Kesungguhan dan laporan basis. berkenaan Malaysia telah dibuat untuk memastikan Malaysia dimasukkan ke dalam sebarang aktiviti At WHO, Geneva, several issues related to Traditional PT&K pada masa hadapan. Medicines and future collaboration were discussed. Commitment and reports on Malaysia were made to include Malaysia in any future activities.

Dr. Ramli bersama Cik Yukiko Mariyama (ketiga dari kanan) dari Dr. Ramli bersama Dr. Brigett Hafter dari Inst. Perubatan Seksyen Perubatan Tradisional, Ibu Pejabat WHO, Geneva Komplementari, Universiti Bern, Switzerland Dr. Ramli with Ms. Yukiko Mariyama (3rd from right) from Dr. Ramli with Dr. Brigett Hafter from Inst. of Complementary Traditional Medicine Section, WHO HQ,Geneva. Medicine, University of Bern, Switzerland.

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LAWATAN VISITS

Persidangan Penyelidikan Kebangsaan National Complementary and Alternative Perubatan Komplementari dan Alternatif Medicine (CAM) Research Conference in (CAM) di Brisbane, Australia Brisbane, Australia

Pengarah BPTK, KKM telah dijemput bagi memberi Director of Traditional & Complementary Medicine ceramah di Persidangan Penyelidikan Kebangsaan (T&CM) Division was invited to present a paper at Perubatan Komplementari & Alternatif (CAM), a National Complementary & Alternative Medicine Brisbane, Australia pada 18 Oktober 2009. Lebih (CAM) Research Conference, Brisbane, Australia 200 peserta menghadiri persidangan ini yang on 18 October 2009. More than 200 participants bertemakan Mengkaji fungsi CAM dalam Penjagaan attended the conference with the theme Examining Kesihatan di Australia: Menghubungkan Pegawai the Role of CAM in Australian Health Care: Linking Penyelidik dan Pengamal. Dr. Ramli mengimbas Researchers and Practitioners. Dr. Ramli shared pengalaman melaksanakan konsep perubatan experiences of implementing integrated medicine integratif di hospital KKM dan menghuraikan aktiviti- in Malaysian hospitals. Other on-going T&CM aktiviti lain yang sedang dilaksanakan semasa activities were explained during the talk. perbincangan.

Dr. Ramli bersama Dr. Jon Adams (kedua dari kanan) dari NORPHCAM, Australia Dr. Ramli with Dr. Jon Adams (second from right) from NORPHCAM, Australia

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LAWATAN VISITS

Perubatan Komplementari di New Complementary Medicine in New Zealand Zealand

Kursus jangka pendek (2 minggu) ini diadakan atas The 2 week attachment was facilitated by the Mori bantuan Mori Health Directorate (Ministry of Health Health Directorate (Ministry of Health New Zealand), New Zealand), School of Rehabilitation & Occupation School of Rehabilitation & Occupation Studies Studies (Auckland University of Technology), New (Auckland University of Technology), New Zealand Zealand College of Chiropractic and New Zealand College of Chiropractic and New Zealand Register Register of Acupuncturist. of Acupuncturist

Pusat Perkhidmatan Kesihatan menyediakan pelbagai perkhidmatan seperti Rongoa Maori, program untuk pemuda, wanita hamil, warga tua dan sebagainya. Tujuan program itu adalah untuk mengeratkan hubungan antara satu sama lain dalam komuniti

Health Service Centre provides different services e.g. Rongoa Maori, programmes for youth, pregnant women, senior citizens and etc. The programmes provided aim to strengthen the bond of people within the community

Mirimiri (urut ringan) oleh Katrina Edwards, pengamal Rongoā

Mirimiri (light massage) demonstrated by Katrina Edwards, Rongoā provider

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Kursus ini diadakan dengan objektif berikut:- The attachment was conducted with the following 1. Untuk mempelajari perkembangan, aims:- penyampaian dan promosi perubatan 1. To study the development, delivery and tradisional Rongo M ori kepada rakyat promotion of Traditional Rongo Mori 2. Untuk mempelajari pengintegrasian Medicine to the public. perubatan komplementari ke dalam sistem 2. To study methods of integration for perubatan moden Complementary Medicines into modern 3. Untuk mempelajari cara-cara pendaftaran healthcare system. dan pemantauan selepas pendaftaran 3. To study the methods of registration and bagi Pengamal Perubatan Tradisional dan post-registration surveillance of Traditional Komplementari (contohnya Chiropractor dan and Complementary Medicine Practitioners Podiatrist) (e.g. Chiropractor, Podiatrist) 4. Untuk mempelajari cara-cara yang diambil 4. To study the steps taken to ensure safety of the bagi memastikan Amalan Perubatan Traditional and Complementary medicine. Tradisional dan Komplementari yang disampaikan kepada rakyat adalah selamat.

Tempat rawatan untuk podiatri di Klinik Kesihatan Integrasi Akoranga, Universiti Teknologi Auckland Treatment area for podiatry at Akoranga Integrated Health Clinic, Auckland University of Technology

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LAWATAN VISITS

Persidangan China – ASEAN dalam China-ASEAN Summit Forum on Perubatan Tradisional Cina di Nanning, Traditional Medicine in Nanning, Guangxi, Guangxi, China China

Pada 28 dan 29 Oktober 2009, En. Mohd Zulkifli bin Mr. Mohd Zulkifli bin Abd Latif, Senior Abd Latif, Ketua Penolong Pengarah Kanan dari Principal Assistant Director of Traditional and Bahagian Perubatan Tradisional dan Komplementari, Complementary Medicine Division (TCMD), Kementerian Kesihatan Malaysia telah mewakili attended the above summit on behalf of the Kementerian di Persidangan China–ASEAN Ministry of Health, Malaysia. The participants dalam Perubatan Tradisional Cina di Nanning, were from 10 ASEAN Countries, World Health Guangxi, China. Persidangan ini diadakan untuk Organization (WHO) and host country China. This memperkukuhkan dan mengeratkan lagi kerjasama summit was held to explore and enhance further di kalangan negara China dengan negara-negara cooperation between China and ASEAN countries ASEAN dalam Perubatan Tradisional Cina. in Traditional Chinese Medicine.

Persidangan ini telah mendapat sambutan yang The summit received positive response and a amat menggalakkan dan persetujuan untuk high degree of enthusiasm from ASEAN member meningkatkan kerjasama di peringkat antarabangsa countries in international cooperation with China antara negara China dengan negara-negara ASEAN and introducing Traditional and Complementary untuk memperkenalkan Perubatan Tradisional Medicine into the mainstream health system in dan Komplementari ke dalam arus perdana sistem ASEAN countries. kesihatan kebangsaan negara masing-masing.

Gambar berkumpulan En. Mohd Zulkifli (keenam dari kanan) bersama-sama Dr. Wang Guo-Qiang, Timbalan Menteri Kesihatan negara China (keempat dari kanan) dan peserta-peserta lain di Persidanagan China- ASEAN

Group photo of Mr. Mohd Zulkifli (6th from the right) with participants and Vice Health Minister of China, Dr. Wang Guo-Qiang (4th from the right

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Tema persidangan ini adalah “The Acessibility of The theme of the Summit was “The Accessibility Traditional Medicine and the Establishment of of Traditional Medicine and the Establishment of the National Health System” dengan pendekatan the National Health System” with emphasis on the kepada perkara–perkara berikut:- following topics:- 1. Perundangan dan kejayaan dalam mempromosi 1. The legislation and successful cases on kemudahan Perubatan Tradisional ke dalam promotion of accessibility of Traditional Sistem Kesihatan Kebangsaan negara-negara Medicine into National Health Systems ASEAN 2. Human resources development and 2. Pengurusan sumber manusia dan kerjasama cooperation in the field of Traditional Medicine dalam bidang Perubatan Tradisional 3. Sustainable development of Traditional 3. Mengembang dan mengukuhkan pembangunan Medicine Perubatan Tradisional

Lawatan Delegasi WHO dari Vietnam ke Visit of WHO Delegation from Vietnam to BPTK TCMD

Seramai empat (4) orang delegasi telah hadir ke Four (4) delegates visited TCMD as part of their BPTK sempena sebahagian daripada program working visit programme for 2 weeks in Malaysia. lawatan kerja mereka selama 2 minggu di Malaysia. Their arrival at 11 am was welcomed by our Kehadiran mereka pada jam 11 pagi disambut oleh officers and briefing was given by the director’s Pegawai-Pegawai Kanan BPTK di sini dan seterusnya representative, Mr. Jaafar Lassa. They were taken to taklimat diberikan oleh wakil pengarah, En. Jaafar Hornbill Restaurant and Café, located next to Kuala Lassa. Mereka kemudiannya dibawa ke Restoran Lumpur Bird Park for their lunch. The presence of dan Kafe Hornbill yang terletak berdekatan Taman the delegation was to study the effectiveness of Burung Kuala Lumpur bagi santapan makan tengah human resource management by TCMD. hari. Kehadiran delegasi ini adalah bagi mempelajari selok-belok pengendalian sumber manusia yang berkesan oleh BPTK.

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Lawatan Timbalan Menteri Kesihatan Visit of Vice Health Minister of China to China ke Malaysia Malaysia

Delegasi Kementerian Kesihatan China yang The delegation from Ministry of Health, China led diketuai oleh Timbalan Menteri Kesihatannya Dr. by Vice Health Minister Dr. Wang Guo Qiang visited Wang Guo Qiang telah mengunjungi Malaysia Malaysia from 22 till 28 November 2009 with the dari 22 sehingga 28 November 2009 dengan aim to enhance the cooperation between Malaysia tujuan untuk merapatkan lagi kerjasama antara and China especially in the field of healthcare. Malaysia dengan China terutamanya dalam During the one-week trip, they have visited the bidang kesihatan. Sepanjang lawatan seminggu National Pharmaceutical Control Bureau, T&CM itu, mereka telah mengunjungi Biro Pengawalan Unit in Putrajaya Hospital, the office of Ministry of Farmaseutikal Kebangsaan, Unit PT&K di Hospital Health in Putrajaya, Tung Shin Hospital and some Putrajaya, pejabat Kementerian Kesihatan di other attractive and historical places. Putrajaya, Hospital Tung Shin dan beberapa tempat yang menarik dan bersejarah

Lawatan Dr. Wang Guo Qiang ke Unit PT&K di Hospital Putrajaya atas iringan Pengarah BPTK Dr. Ramli Abd. Ghani

Dr. Wang Guo Qiang visiting the T&CM Unit in Putrajaya Hospital with the Director of T&CMD Dr. Ramli Abd. Ghani

Gambar kumpulan Timbalan Menteri Kesihatan China Dr. Wang Guo Qiang (kelima yang duduk dari kanan) bersama Ketua Penolong Pengarah Kanan BPTK Tn. Hj. Mohd. Zulkifli (keenam yang duduk dari kiri) semasa lawatan ke Hospital Tung Shin pada 25 November 2009

Group photo of Vice Health Minister Dr. Wang Guo Qiang (5th sitting from right) and Senior Principal Assistant Director of T&CMD Tn. Hj. Mohd. Zulkifli (6th sitting from left) during the visit to Tung Shin Hospital on the 25 November 2009

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Penyelidikan Research

1. Pencapaian 1. achievement Pada tahun 2009, tiga (3) kajian telah berjaya In the year 2009, three (3) studies were completed : disiapkan: a) A qualitative study on Urut Melayu - the a) “A qualitative study on Urut Melayu – the traditional Malay massage traditional Malay massage” b) Urut Melayu for Post-Stroke Patients: A b) “Urut Melayu for Post-Stroke Patients: A Qualitative Study Qualitative Study” c) Patients’ Satisfaction Survey on Traditional & c) “Patients’ Satisfaction Survey on Traditional & Complementary Medicine Services Complementary Medicine Services”

2. Poster presentation and publication 2. Pembentangan poster dan penerbitan a) Poster presentation for “A qualitative study on a) Pembentangan poster bagi kajian “A Urut Melayu – the traditional Malay massage” qualitative study on Urut Melayu - the during the 8th Ministry of Health, Malaysia - traditional Malay massage” semasa Academy of Medicine of Malaysia Scientific menghadiri 8th Ministry of Health, Malaysia Meeting 2009, incorporating 12th Scientific - Academy of Medicine of Malaysia Scientific Meeting of the National Institutes of Health Meeting 2009, incorporating 12th Scientific held at the Institute of Health Management, Meeting of the National Institutes of Health Bangsar on August 17th -18th 2009. yang diadakan di Institut Pengurusan Kesihatan, Bangsar pada 17-18 Ogos 2009.

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b) Abstrak kajian untuk “A qualitative study on b) The abstract study for “A qualitative study on Urut Melayu – the traditional Malay massage” Urut Melayu – the traditional Malay massage” telah diterbitkan di dalam Journal of Health was published in the Journal of Health Management (Supplement) August 2009. Management (Supplement) August 2009.

Artikel kajian ini juga telah dihantar dan di The full article was sent to the Journal and dalam proses semakan oleh pihak Journal of now in the reviewing process by the editor Complementary and Alternative Medicine. of Journal of Complementary and Alternative Medicine.

c) Poster “Urut Melayu for Post-Stroke Patients: c) Poster of “Urut Melayu for Post-Stroke Patients: A Qualitative Study” telah dibentangkan di A Qualitative Study” was presented in The Asia-Pacific Primary Care Research Conference Asia-Pacific Primary Care Research Conference yang diadakan di Hotel City Bayview, Melaka , held in City Bayview Hotel Melaka, December 5-6 Disember 2009. 5-6 2009.

Abstrak tersebut telah diterbitkan di dalam The abstract was published in the Malaysian jurnal rasmi Academy of Family Physicians Family Physician 2009 Volume 4 Supplement of Malaysia and Family Medicine Specialist 2, the official Journal of the Academy of Family Association (FMSA), Malaysian Family Physicians of Malaysia and Family Medicine Physician 2009 Volume 4 Supplement 2. ISSN: Specialist Association ( FMSA). ISSN: 1985- 1985-207X (print),1985-2274 (electronic), 207X (print), 1985-2274 (electronic), Online Online version: http://www.ejournal.afpm. version: http://www.ejournal.afpm.org.my/ org.my/

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3. ringkasan laporan kajian kepuasan 3. a report summary on patients’ satisfaction pelanggan study Evaluation of Patients’ Satisfaction in the Provision Evaluation of Patients’ Satisfaction in the Provision of Care by the Traditional and Complementary of Care by the Traditional and Complementary Medicine Unit Medicine Unit

This study involved 450 patients from the three (3) Traditional and Complementary Medicine (T&CM) units in the Integrated Hospitals. The objective of this study was to measure the level of patients’ satisfaction of the services offered at the T&CM units. Questionnaires were distributed among registered patient who attended the unit at the time of their appointment for treatment and analysed using SERVQUAL software (a multiple-item scale instrument for measuring consumer perceptions of service quality). Overall, 99.6% respondents were satisfied with the services provided. Carta 15 : Secara keseluruhan kepuasan terhadap perkhidmatan yang disediakan oleh PT&K Unit berdasarkan soalan tunggal Chart 15 : Overall satisfaction towards services provided by T&CM Unit based on single question

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4. Pembentukan jawatankuasa penilai bukti 4. Formation of Evidence Based Medicine saintifik bagi modaliti PT&K Committee for T&CM modalities Jawatankuasa ini ditubuhkan untuk memastikan The establishment of Evidence Based Committee semua modaliti amalan PT&K adalah selamat sejajar is to ensure safety use of T&CM modalities by dengan bukti saintifik yang sedia ada. evaluating the present available evidences.

Bukti saintifik ini juga akan digunakan untuk The Standard & Quality Section will employ the pembangunan standard dan kriteria yang akan evidence evaluated, for the establishment of the dibangunkan oleh Cawangan Standard & Kualiti. standard and criteria of T&CM modalities.

• Untuk tahun 2009, mesyuarat penilaian bukti • Four (4) meetings were held throughout the year saintifik telah dijalankan sebanyak empat (4) to evaluate evidences for Energy Medicine based kali untuk menilai bukti saintifik bagi amalan practice. The result was then presented at the Energy Medicine. Hasil penilaian tersebut telah Evidence Based Technical Meeting held on Oct dibentang dalam mesyuarat teknikal bukti 9, 2009 The meeting concluded that from the saintifik yang telah diadakan pada 9 Oktober current available evidences, all Energy Medicine 2009. Mesyuarat dengan sebulat suara bersetuju, practices were at wellness level. berdasarkan bukti saintifik yang ada buat masa sekarang, semua amalan PT&K yang berasaskan Training for the committee members and T&CM Energy Medicine adalah tertahap Wellness. staffs • Research Methodology Workshop was held at Latihan untuk ahli jawatankuasa dan kakitangan Empress Hotel, Sepang BPTK • Two (2) Evidence Based Medicine Workshops • Bengkel Research Methodology telah were held at TCMD dijalankan di Hotel Empress, Sepang • Bengkel Evidence Based Medicine sebanyak dua (2) kali telah dijalankan di BPTK

Bengkel Research Methodology / Research Methodology Workshop

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Bengkel Evidence Based Medicine / Evidence Based Medicine Workshop

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5. Pembentukan prosedur penyelidikan yang 5. Formation of new research procedure (MS baru (MS ISO 9001:2008) bagi Cawangan Kaji ISO 9001:2008) for Research & Development Selidik & Pembangunan Section • Telah dibentangkan semasa Kursus Kesedaran • A Paper was-presented during MS ISO MS ISO 9001:2008 di Everly Resort, Melaka. 9001:2008 Awareness Course at Everly Resort, Melaka and Mesyuarat kajian Semula Pengurusan (MKSP) meeting.

Aktiviti Cawangan Kaji Selidik dan Pembangunan sepanjang 2009 Research and Development Section activities throughout 2009

‘In-depth interview’ bagi kajian Urut Melayu for Post-Stroke Patients: A Qualitative Study In-depth interview’ of Urut Melayu for Post-Stroke Patients: A Qualitative Study

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Focus Group Disscussion (FGD) bagi kajian A qualitative study on Urut Melayu – the traditional Malay massage Focus Group Disscussion (FGD) of A qualitative study on Urut Melayu – the traditional Malay massage

Mesyuarat bulanan cawangan Anggota Cawangan Kaji Selidik & Pembangunan Section’s monthly meeting Research & Development Section Staffs

Aktiviti dan mesyuarat bagi kajian The effects of acupuncture or urut(an) Melayu on the quality of life on post-stroke patients Activities and meeting of study the effects of acupuncture or urut(an) Melayu on the quality of life on post-stroke patients

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Mesyuarat dan aktiviti bagi kajian Health related quality of life in advanced stage colorectal cancer patients receiving herbal treatment from the Traditional and Complementary Medicine Unit Activities and meeting of Health related quality of life in advanced stage colorectal cancer patients receiving herbal treatment from the Traditional and Complementary Medicine Unit

Sesi aktiviti perbincangan yang dikelola oleh wakil daripada Jabatan Hal Ehwal orang Asli Discussion & activities presented by the representatives from Department of Orang Asli Affairs Malaysia

Sesi bergambar bersama semua peserta bengkel orang asli yang hadir. Photo session with all the participants of workshop for Orang Asli (aboriginal group)

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Pameran Exhibition

Pameran dan pendidikan pengguna amatlah penting Exhibition and customer education is crucial in dalam mendidik orang awam tentang pelbagai educating the public on various Traditional and amalan PT&K yang terdapat di Malaysia. Orang Complementary practices available in Malaysia. awam diberikan kesedaran tentang keselamatan The Public is made aware on safety and latest dan maklumat terkini mengenai amalan PT&K dan information on T&CM practices and the penalty to penalti yang dikenakan kepada pengamal PT&K those T&CM practitioners who violated Malaysian yang melanggari Undang-undang Malaysia. Laws.

Program Promosi Kesihatan anjuran Lembaga Promosi Kesihatan Malaysia & Kerajaan Negeri Terengganu di Dataran Shahbandar, Kuala Terengganu (9 – 10 Januari 2009). Health Promotion Programme by Malaysian Health Promotion Board & Terengganu State Government at Dataran Shahbandar, Kuala Terengganu, Terengganu (9 – 10th January 2009).

Program CME & pameran di Klinik Kesihatan Seberang Jaya, Pulau Pinang (19 Februari 2009) anjuran BPTK. CME & exhibition Programme at Seberang Jaya Health Clinic, Pulau Pinang (19th February 2009 organised by T&CMD

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Program CME & pameran di Klinik Kesihatan Sungai Dua, Pulau Pinang (20 Februari 2009) anjuran BPTK. CME & exhibition Programme at Sungai Dua Health Clinic, Pulau Pinang (20th February 2009 organised by T&CMD.

Persidangan Kesejahteraan & Kesihatan Umum anjuran Health Sense Sdn. Bhd. dirasmikan oleh DYMM Sultanah , Sultanah Hajjah Kalsom di Hotel Grand Millennium, Kuala Lumpur (21 – 22 Mac 2009). Conference on General Health & Happiness organised by Health Sense Sdn. Bhd. officiated by DYMM Sultanah Pahang, Sultanah Hajjah Kalsom at Grand Millennium Hotel, Kuala Lumpur ( 21st – 22nd March 2009).

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Hari Harta Intelek Kebangsaan 2009 anjuran Perbadanan Harta Intelek Malaysia di Pusat Konvensyen Kuala Lumpur (23 – 26 April 2009). National Intellectual Property Day 2009 organised by Intellectual Property of Malaysia (MyiPO) at Kuala Lumpur Convection Centre (23rd – 26th April 2009).

Kerjasama antara BPTK dan Unit T&CM Hospital Sultan Ismail menyertai pameran Hari Kesihatan Sedunia 2009 bertempat di Pusat Konvensyen PERSADA, Johor Bahru, Johor (28 April 2009). T&CMD together with T&CM Unit of Sultan Ismail Hospital participated the exhibition of World Health Day 2009 held at PERSADA Convention Centre, Johor Bahru, Johor (28th April 2009).

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Aktiviti Kelab Badan Kebajikan & Sosial Club of Welfare & Social Body Activity

Ahli Jawatankuasa Kelab Club Committees Members: Penasihat Advisor : Dr. Ramli Abd Ghani Pengerusi Chairman : Dr. Maria Safura Mohamad Bendahari Treasurer : Pn. Anis Romiza Sulaiman Auditor Dalaman Internal Audit : Cik Rasidah Mohd Rosly

Aktiviti: Activities:

Pada tahun 2009, Kelab Badan Kebajikan & Sosial In 2009, the Social & Charity Club had organised telah menganjurkan sebanyak 4 Majlis pada bulan four gatherings, each in the month of April, August, April, Ogos, September dan Oktober. Beberapa September and October. The ceremonies were sambutan telah digabungkan ke dalam satu organised in conjunction with several related Majlis antaranya sambutan ulangtahun kelahiran, events such as birthday celebration, celebrating sambutan kelahiran cahayamata, meraikan kenaikan the newborns, staff promotions, farewell party for pangkat, majlis perpisahan bagi yang bertukar those who had been transferred to other divisions tempat kerja atau menyambung pengajian, majlis or continuing their studies, the breaking of fasts berbuka puasa dan sambutan Hari Raya. Pada tahun and Eid Mubarak celebration. It was also sad to ini juga, BPTK telah kehilangan seorang penjawat note that TCMD had observed the departure of one iaitu Allahyarhamah Puan Mahani Binti Mahmood of our beloved officer, Pn. Mahani Binti Mahmood yang telah meninggal dunia pada 26/05/2009. Al- who had passed away on 26 May 2009. The whole Fatihah. Division extended their condolences to the family of the deceased. Al-Fatihah.

Perancangan: Plan:

• Mempromosikan aktiviti kesihatan untuk ahli • To promote wellness activities amongst the Club Kelab members • Meneruskan aktiviti sambutan seperti tahun • To continue the activities planned in the previous sebelum ini years • Mengadakan aktiviti bersama dengan Badan • To conduct activities with other welfare society Amal

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Majlis perpisahan arwah Puan Mahani, Cik Lidyawati, Puan Suwita, Puan Hazelin dan Dr Suhaimi yang bertukar tempat kerja (April 2009)

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Majlis perpisahan Puan Rosliza dan Puan Basmiah yang menyambung pengajian. (Ogos 2009)

Majlis Berbuka puasa di Hotel Vistana pada 15 Sept 2009

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Majlis Sambutan Hari Raya Aidilfitri 14 Okt 2009

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Penasihat Advisor Dr. Ramli bin Abd Ghani

Ahli Members Encik Jaafar bin Lassa Tuan Hj. Mohd Zulkifli bin Abdul Latif Dr. Shamsaini binti Shamsuddin Dr. Rimah Melati binti Ab. Ghani Dr. Zalilah binti Abdullah Pn. Rahayu binti Shahperi Encik Mohd Hadi bin Mohd Zin Cik Wong Wei Chyi Puan Suhana binti Johar Puan Masitah binti Ahmad Cik Norsalfarina binti Ariffin Encik Mohd Afendy bin Baharudin

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