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The 2012 CIO 100 Listing

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The 2012 CIO 100 Listing THE LISTING 01. ABN AMRO Bank N V SINGAPORE – Financial Services representatives to capture and report quality information on Project: The merger of and Fortis Bank Nederland saw the their interaction with the physicians and their feedback. This in IT team in Singapore leading the first and largest integration turn helps staff to address the needs of physicians in a timely project in the Asia branch’s history – Project SIVIA saw manner, thus helping the physicians to serve their patients the bank virtualising all of regionally hosted applications better, in turn enhancing customer support for the reps. and their associated databases, and implementing a fully- Key technologies/providers: Vxceed Software Solution automated strategic disaster recovery initiative. The results Chennai (software development), HTC India (smartphone included savings in infrastructure investments of US$150,000 devices), Vodafone Enterprise Team (voice & data and 75 percent savings in the time taken to failover to a fully- connectivity). operational disaster recovery site. K T Rajan, Operations, Information Systems & Projects. Key technologies/providers: VMware has had the privilege of working with many large enterprises in the financial sectors, and we believe this is the first case in Asia that a large bank has 04. Amity University fully automated its disaster recovery process. INDIA – Tertiary Institution/Private School Dirk Sibiet, Country Technology Officer, Singapore-UAE Project: Live Video Classroom Project. The ‘uniformity in education’ among all Amity locations throughout the country is the main thought behind this project. The 02. Alibaba.com conceptualisation of the project of live two-way telecasting CHINA – Online Trading classrooms to remote locations with minimum cost was the Project: CyberSource Decision Manager key business challenge as deployment of Video Conferencing The project saw the successful integration of CyberSource equipment at all locations was very high. Decision Manager with AliExpress’ in-house risk- Key technologies/providers: Saba Centra e-Learnng management system. The newly integrated system software; DLink and Sony IP cameras, Tulip ISP for MPLS links. provides far greater flexibility in payment choices on Dr J S Sodhi, CIO & Head, IT. AliExpress, attracting new customers from a wider range of areas. The result is revenue growth at a scale and speed well beyond expectations. 05. B&Q China Key technologies/providers: Cybersource for CHINA – Online distribution consultancy and implementation. Project: Printer consolidation and management. Li Ang, CIO. Implemented Lexmark Managed Print Services and deployed a range of Lexmark printer to address issues of printer sprawl and maintenance. Following the implementation of MPS, it 03. Allergan India Pvt Ltd reduced costs by up to 30 percent, decreased paper wastage, INDIA – Pharmaceutical distribution reduced maintenance fees, and helped increase productivity An Islamic bank in Malaysia offering Shariah-compliant while improving its competitive edge in the market. products in consumer, corporate, commercial, treasury, Key technologies/providers: Lexmark Managed Print investment banking and asset management services. Services; Lexmark printers. Project: Envision V3 Pro helps Allergan pharmacy Maverik He,Director of IT Department. 1 4 C I O • A P R - M A Y 2 0 1 2 • w w w . c i o - a s i a . c o m w w w . c i o - a s i a . c o m • C I O • A P R – M A Y 2 0 1 2 1 10. Bossini Enterprises Limited HONG KONG – Garment manufacturing 06. Bank of Thailand Project: Merchandising Planning System. Implementing the THAILAND – Financial Institution Merchandising Planning System on IBM Cognos TM1 replaces Project: Imaged Cheque Clearing and Archiving System its Excel-based system for Hong Kong, China, Singapore and (ICAS). Imaged Cheque Clearing and Archive System (ICAS) is Taiwan in order to have faster response to market, better profit a new country-wide cheque clearing system using images to margin and inventory management and control. replace the current physical cheque exchange arrangements Key technologies/providers: GA InfoMart Ltd for clearing and settlement. This system has been developed Andrew Ling, Director of IT & SCM to replace the current three clearing systems which require transportation of physical cheques. Key technologies/providers: Clear2Pay Open Payment 11. Casino Regulatory Authority Framework, IBM hardware and project management, SINGAPORE – Government Body Autonomy Meridio Records Management System, OGA and Project: Casino Licence Application System. The Casino MSL Software for development requirements. Licence Application System (CLAS) is a business process Permsuk Sutthinoon, Senior Director. management system implemented by the CRA to manage the processing and approval of casino-related licences submitted by the Casino Operators, Casino 07. Bank Rakyat Indonesia Employees, Manufacturers and Suppliers of Gaming INDONESIA – Financial Institution Equipment, and Testing Laboratories. Project: Deliver mission-critical reports in a timely and Key technologies/providers: ST Electronics (Info- efficient manner. BRI decided to invest in Sterling Connect: Software Systems) for system development; Adobe Direct from IBM, a managed file transfer solution. IBM Lifecycle Workflow Server, Reader Extension Server; Elixir Sterling Managed File Transfer is a suite of products that Report Professional Edition, Elixir Report Multi-Engine provide transmission services, management/monitoring, Server, Microsoft Windows Server 2003. security, automation/integration and SLA management for Ee Kiam Keong, CIO, Gaming Technology & ICT Systems. enterprise data transmissions. Key technologies/providers: IBM Sterling Connect:Direct, project management 12. CBN David Malligan, General Manager, IT INDONESIA – Internet Service Provider Project: Ethernet fabric switching. CBN, one of Indonesia’s pioneering ISPs, has established a cloud computing data 08. Banque Pour Le Commerce centre using Ethernet fabric switching from Brocade. The Exterieur Lao Public (BCEL) new data centre infrastructure enables CBN to build a new LAOS – Financial Institution revenue stream by offering cloud-based application Project: Oracle FLEXCUBE Universal Banking and Oracle services that meet the increasingly sophisticated Exadata Database Machine. The objective was to modernise requirements of its business customers. its core banking system to increase the bank’s efficiencies Key technologies/providers: Brocade switching products around risk and growth management while improving overall and services profitability of the business, in a highly converging industry. Tony Hariman, CIO. Key technologies/providers: Oracle consulting and solutions. Sisaath Neumasa, Chief of BCEL IT Centre. 13. Central Provident Fund Board SINGAPORE – Government body; social security Project: Wealth Distribution System. CPFB implemented 09. Beiqi Foton Automotive Co, Ltd the national project for the government on the ‘Grow & CHINA – Automotive manufacturing Share’ package which is a set of one-off measures to share Project: Product Lifecycle Management. Foton Automotive’s the fruits of the nation’s growth with all Singaporeans and to PLM system after eight years of development, has currently help households to cope with rising expenses. been completed with desktop capabilities integrated. It Key technologies/providers: IBM mainframe hardware enables the R&D department’s four main management and apps; CA change management; NCS Pte Ltd for website systems to work seamlessly, thereby boosting productivity development. and reducing manual errors. Tan Swee Hua, CIO. Key technologies/providers: Siemens PLM systems, Dassult Catia, Caxa design automation, Microsoft Office suites. Yang Guotao, CIO 14. Changi Airport Group SINGAPORE – Aviation and transportation Project: Connecting to Customers Initiative. The 1 6 C I O • A P R - M A Y 2 0 1 2 • w w w . c i o - a s i a . c o m “Connecting to Customers” initiative covers a series of productivity and operational inefficiencies. To solve this impactful IT projects that are implemented to address problem, China Mobile Guangdong Shenzhen Branch built specifically our business and operation needs within I-Office, an efficient and integrated office system platform for the airport. The key desired outcomes are to continue its service staff. This new system integrated the company’s enhancing Changi Airport’s customer service, increasing key business systems, increased work efficiencies, reduced staff productivity and services quality as well as improving information security risks and led to improvements in collaboration with airport partners and tenants. customer service. I-Office accelerates time taken to operate Key technologies/providers: Wincor instant feedback business systems by at least 30 percent and reduce costs by solution and system integration; Surbana e-Inspection 40 percent. solution system; Salesforce.com CRM; Fujitsu CRM system Key technologies/providers: Microsoft Services. integration; Weewares mobile application development and Chen Yong Qiang, ITC Manager. integration. Steve Lee, CIO / SVP (Technology) 18. Chulalongkorn University THAILAND – Tertiary Institution 15. Chiang Mai University Project: Energy efficiency, Linux deployment, optimising THAILAND – Tertiary Institution IT. To retain its status as one of the region’s foremost Project: University Information Technology Services research centres, the computational chemistry unit cell at Integration. The IT Service Centre (ITSC) provides
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