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Annual Review SJ AB Annual Report 2010 SJ in brief SJ SJ in brief Annual Review Contact information 10 SJ AB SJ Service Academy AB www.sj.se www.sjserviceacademy.se SJ is a customer-oriented, modern and profitable Financial results for 2010 showed a net turnover of Visiting address: Visiting address: travel company that manages 55 percent of the SEK 8.6 billion. The equity/assets ratio amounted to Centralplan 19, Stockholm Telegrafgatan 8A, Solna total train traffic in Sweden. 48 percent, thereby exceeding the owner require- Postal address: Postal address: ment of 30 percent. Return on equity amounted to SE-105 50 Stockholm Box 3147 Each day, 100,000 people travel with SJ on 700 6.7 percent. Tel: +46 (0)10-751 60 00 SE-169 03 Solna trains. [email protected] Tel: +46 (0)10-751 87 70 SJ is expanding its own traffic both in Sweden and [email protected] SJ has about 5,400 employees. abroad. In 2010, traffic expanded to Copenhagen, SJ Norrlandståg AB with departures to Odense. In Sweden, we ex- Visiting address: SJ Event AB All travel by SJ trains in Sweden is marked with the panded traffic between Stockholm and Umeå and Centralplan 19, Stockholm www.sjevent.se Postal address: Visiting address: ecolabel Good Environmental Choice. SJ purchases between Örnsköldsvik and Umeå. Box 255 Telegrafgatan 8A, Solna 100 percent renewable electricity from water and SE-105 50 Stockholm Postal address: wind power for train operation in Sweden. Tel: +46 (0)10-751 60 00 Box 3117 [email protected] SE-169 03 Solna Tel: +46 (0)8-522 504 50 Stockholmståg KB [email protected] SJ AB Annual Report 2010 Annual Review www.stockholmstag.se Visiting address: Linkon AB Klarabergsviadukten 49, www.linkon.se Cash flow from operating Market shares of modes of trans- Market shares of modes of trans- Stockholm Visiting address/ activities port 2010, trips 100–300 km port 2010, trips longer than 300 km Postal address: Postal address: Excluding trips to and from N Norrland Box 505 Vasagatan 11 Plane 1 % 1,200 Bus 5 % Bus 3 % SE-101 30 Stockholm SE-111 20 Stockholm Train 15 % Plane 19 % Tel: +46 (0)8-562 242 00 Tel: +46 (0)8-789 33 00 900 [email protected] [email protected] 600 300 Car 79 % Car 53 % 0 Train 25 % 06 07 08 09 10 Source: Turistdatabasen Source: Turistdatabasen CO2 emissions (carbon dioxide) Return on equity, % Customer Satisfaction Index Kg 20 80 80 15 60 70 10 Target 10% 40 60 5 20 50 0.001 0 SJ AB SE-105 50 Stockholm 0 40 06 07 08 09 10 Visiting address: Centralplan 19 Train1) Bus Car Plane 06 07 08 09 101) Corporate identity No: 556796-1599 1) One-way Stockholm- Gothenburg 1) Target 2010 76 Phone: +46 (0)10-751 60 00 [email protected], [email protected] SJ AB Annual Report 2010 SJ in brief SJ SJ in brief Annual Review Contact information 10 SJ AB SJ Service Academy AB www.sj.se www.sjserviceacademy.se SJ is a customer-oriented, modern and profitable Financial results for 2010 showed a net turnover of Visiting address: Visiting address: travel company that manages 55 percent of the SEK 8.6 billion. The equity/assets ratio amounted to Centralplan 19, Stockholm Telegrafgatan 8A, Solna total train traffic in Sweden. 48 percent, thereby exceeding the owner require- Postal address: Postal address: ment of 30 percent. Return on equity amounted to SE-105 50 Stockholm Box 3147 Each day, 100,000 people travel with SJ on 700 6.7 percent. Tel: +46 (0)10-751 60 00 SE-169 03 Solna trains. [email protected] Tel: +46 (0)10-751 87 70 SJ is expanding its own traffic both in Sweden and [email protected] SJ has about 5,400 employees. abroad. In 2010, traffic expanded to Copenhagen, SJ Norrlandståg AB with departures to Odense. In Sweden, we ex- Visiting address: SJ Event AB All travel by SJ trains in Sweden is marked with the panded traffic between Stockholm and Umeå and Centralplan 19, Stockholm www.sjevent.se Postal address: Visiting address: ecolabel Good Environmental Choice. SJ purchases between Örnsköldsvik and Umeå. Box 255 Telegrafgatan 8A, Solna 100 percent renewable electricity from water and SE-105 50 Stockholm Postal address: wind power for train operation in Sweden. Tel: +46 (0)10-751 60 00 Box 3117 [email protected] SE-169 03 Solna Tel: +46 (0)8-522 504 50 Stockholmståg KB [email protected] SJ AB Annual Report 2010 Annual Review www.stockholmstag.se Visiting address: Linkon AB Klarabergsviadukten 49, www.linkon.se Cash flow from operating Market shares of modes of trans- Market shares of modes of trans- Stockholm Visiting address/ activities port 2010, trips 100–300 km port 2010, trips longer than 300 km Postal address: Postal address: Excluding trips to and from N Norrland Box 505 Vasagatan 11 Plane 1 % 1,200 Bus 5 % Bus 3 % SE-101 30 Stockholm SE-111 20 Stockholm Train 15 % Plane 19 % Tel: +46 (0)8-562 242 00 Tel: +46 (0)8-789 33 00 900 [email protected] [email protected] 600 300 Car 79 % Car 53 % 0 Train 25 % 06 07 08 09 10 Source: Turistdatabasen Source: Turistdatabasen CO2 emissions (carbon dioxide) Return on equity, % Customer Satisfaction Index Kg 20 80 80 15 60 70 10 Target 10% 40 60 5 20 50 0.001 0 SJ AB SE-105 50 Stockholm 0 40 06 07 08 09 10 Visiting address: Centralplan 19 Train1) Bus Car Plane 06 07 08 09 101) Corporate identity No: 556796-1599 1) One-way Stockholm- Gothenburg 1) Target 2010 76 Phone: +46 (0)10-751 60 00 [email protected], [email protected] Significant events in 2010 Five-year summary Subsidiaries Significant events in 2010 Financials 2010 Subsidiaries • SJ customers were affected by delays during the ex- • Beams on the X 2000 fleet have been overhauled, Net turnover amounted to MSEK 8,627 (8,741). (629). The extreme winter conditions during the first treme winter months. This generated extra costs for which has affected the supply. Speed was reduced, Income was negatively impacted by extreme winter and fourth quarter negatively impacted results by a SJ amounting to MSEK 362. The largest expendi- which affected punctuality. conditions during the first and fourth quarter. This was total of MSEK 362. The volcanic eruption that occurred tures were from damaged trains and compensation compensated to some degree through the positive in- during the second quarter positively impacted results • SJ and Deutsche Bahn Regio started Botniatåg, to customers. come generated through the eruption of Eyjafjallajökull by about MSEK 66. The results for the third quarter which operates the procured passenger rail service at the start of the second quarter. were impacted by costs for measures implemented to Linkon AB SJ Event also produces its own trips, such as • Since its start in 2009, our streamlining programme along the stretch Örnsköldsvik – Umeå. The operating profit of the Group was MSEK 439 raise delivery quality and improve customer service. CEO: Christer Jernberg sports trains, concert trains and skiing trains. Trains has generated savings of MSEK 500. The target for • SJ opened a new unit in Karlstad. This was the result Full-time employees: 65 (56) to Lidingöloppet and Vasaloppet are well-establis- 2011 is MSEK 650. of SJ’s venture for the traffic system in the entire re- Net turnover MSEK 188 (190) hed trips that are conducted each year. The Åre Train • Extra income due to the ash cloud and cancelled gion and a hub for our traffic to Norway, for example. Balance sheet total MSEK 143 (151) is also a popular way to get to the ski slopes. The flights in April amounted to MSEK 66. By adding extra 40 new SJ employees will be stationed here. Profit for the year Equity/assets ratio Linkon owns, administrates and further develops 2010/2011 season marks the 18th consecutive year carriages to existing departures, SJ considerably in- SJ’s ticket sales system. The company develops and for the train. • SJ’s new fast trains are on their way to Sweden. The creased the number of seats and thereby the number markets cost-effective IT solutions for the sale, distri- first trains are being tested in Västerås and will grad- of passengers. bution and settlement of services for the entire travel SJ Service Academy AB ually be put into traffic starting in late 2011. industry. Linkon’s sales clients can be found at about CEO: Olle Lundström • Winter preparations following an 80-point programme • A train accident occurred in Norwegian Skotterud on 400 retailers and a number of online distributors. Full-time employees: 52 (45) have, for the most part, been carried out as planned. 1 October. No one was seriously injured, but about The original purpose of the company – to meet Net turnover MSEK 97 (82) MSEK % the needs of the railway industry – expanded through Balance sheet total MSEK 34 (14) • A new and improved travel time guarantee has been 30 passengers had minor injuries and many suf- 294 48,4 introduced. With the guarantee, customers can fered from severe shock. Parallel to the investigation the years and now applies to the entire travel industry. SJ Service Academy is SJ’s own training company choose between cash compensation or a voucher. by the Norwegian Accident Investigation Board, SJ Linkon now also has customers such as transporta- and service school. Activities are primarily directed examined all (over 3,000) carriage wheels on loco- tion companies (which operate with express buses, to SJ employees, but are now also available to exter- • On 12 September, a train accident occurred in Kim- rental cars, taxis and planes), hotel companies and nal companies in a number of industries.
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