Technology Practice overview
www.synechron.com Unlike other firms, Synechron’s excellence - to drive transformative Our Value “Power of 3” approach and solutions. We have the unique ability proposition financial services expertise gives to provide an end-to-end approach, About Synechron us a competitive edge to tackle our from business consulting through clients’ problems from any vantage technical development to digital A unique approach to market point with great depth. Synechron enhancement. This empowers us combines the “Power of 3” - business to deliver solutions to some of the differentiation in the financial Accelerating Digital for process knowledge, digital design toughest business challenges. services domain and core technology delivery Banks, Asset Managers, and Insurance companies.
Synechron is a leading Digital Consulting firm and is working to Accelerate Digital initiatives for banks, asset managers, and insurance Technology Digital companies around the world. • Technology Consulting • Experience Design We achieve this by providing our clients with innovative solutions • Application Development • Deployment and DevOps that solve their most complex business challenges and combining • Automation • Emerging Technology Synechron’s unique, end-to-end Digital, Business Consulting, and • Enterprise Architecture & Cloud Frameworks Technology services. Based in New York, the company has 18 offices • Quality Assurance • Blockchain COE around the globe, with over 8,000 employees producing over $500M+ • Systems Integration • AI Automation COE in annual revenue. • Data & Analytics • InsurTech COE • IT and Database Support • RegTech COE • Microservices and API • AI Data Science COE Development • Wealth Tech COE 18 $500M+ Vertical • Business Process Management • Digital Ecosystems COE Global Privately Held Focused only on Locations and Self-funded Financial Services
8000+ 150+ Power of 3 Team Members Marquee Digital, Business Consulting Globally Clients and Technology services
Business Consulting • Enterprise Strategy, Architecture and Transformation • Client Experience and Lifecycle Management • Data Science, Engineering and Governance • Regulatory Change and Compliance • Finance and Risk Transformation • Innovation Management • Program Management Services
1 Technology Capabilities www.synechron.com 2 The breakthrough technology solutions from Synechron’s FinLabs encompass the following:
Blockchain Artificial Intelligence InsurTech RegTech Automation
To know more about FinLabs, please scan the QR code
Artificial Intelligence Wealth Tech Digital Ecosystems Data Science
Amsterdam London Paris Novi sad Dubai Synechron’s Financial Innovation Labs (FinLabs) act as an New York innovation hub - allowing our clients to reap the benefits of Charlotte Hyderabad Fort Lauderdale Pune Synechron’s digital R&D investment and scale transformative ideas Bangalore with access to the brightest minds using cutting-edge technology. Synechron combines the “Power of 3” - business process Singapore knowledge, digital design and core technology delivery excellence - to drive transformative solutions.
Here, clients can actually touch and feel the latest digital technologies and be energized and inspired to develop transformative solutions. Visitors can do everything from role- playing the customer journey through a typical digital engagement Present 300+ FinLabs 65+ 7 Accelerator 24 scenario in order to understand the impact of beacons, drones, locations Experts Globally Accelerators Programs Global Awards biometric authentication and virtual reality, to prototyping around new technologies like Blockchain, Artificial Intelligence, InsurTech, RegTech and more.
3 Technology Capabilities www.synechron.com 4 Synechron’s Technology Services
Technology Consulting Application Development Automation Data & Analytics IT and Database Support Microservices and API We have a strong team of financial We believe in developing applications We help deploy the latest evolutions Data is the lifeblood of any financial Synechron provides IT infrastructure Development services consultants who can tackle our that advance our clients’ digital strategies. in automation and provide end-to-end organization. Through proven best and database support for financial A Microservices-based architecture clients’ toughest technology problems. We work with clients to build highly- automation services, backed by our practices and by embracing the latest services firms. We work with clients introduces change that is often well- Our technical business analysts customized applications and to shift Robotic Process Automation (RPA). Our innovations in Artificial Intelligence on everything from application and received by those creating modern understand complex business needs and their development practices to Agile. Our automation practice is made up of four (AI), Blockchain, and user experience performance monitoring to release change applications seeking increased productivity create and implement practical Target Application Development services includes primary service offerings: Consulting, design, we enhance our clients’ ability to and management across a variety of and faster applications. We are working State Architectures. Architecture & Design, Development, Managed Services, Engineering Services effectively and efficiently store, process, technologies. with clients to achieve the benefits of a Performance Engineering, Maintenance and Sytorio where we focus on Cognitive analyze, and act on their immense data microservices architecture, which includes & Production Support, and Migration & Robotic Process Automation (CRPA). potential. We have proven expertise and increased deployability, reliability, Application decommissioning. experience in data warehousing, BI, data availability, scalability, modifiability, and lakes and large data computing tools. better DevOps alignment. We also are working with firms on their Omni-channel Application Programming Interface (API) strategies.
Quality Assurance Enterprise Architecture & Systems Integration Business Process Management QA innovation must maintain pace to Cloud Synechron is one of the world’s leading Synechron offers technology and strategic keep down costs, avoid bottlenecking, and Systems Integrators for specialist services related to business process uphold the industry’s minuscule margin of We work with clients to enhance, technology solutions, with dedicated management including implementation, error. Through advanced methodologies restructure, migrate, and develop Centers of Excellence (COEs) for Murex, BPM as a service drawing on our cloud and innovative approaches such as architectures to support their Calypso, Finastra and Prima Solutions. Our expertise, validation and verification with Combinatorics and Synechron’s SYNE transformation and innovation initiatives. COEs are known for world-class delivery our Quality Assurance (QA) capability, Intelligent Process Automation testing tool, Our Cloud services include Software- and aggressive training programs for our and environment consolidation. We also we can perform QA faster, more efficiently as-a-Service, Platform-as-a-Service and, consultants, for example, our Calypso work with firms on process architecture, and effectively. Internet-as-a-Service with large-scale Campus and Murex Academy. Our trained legacy modernization, business process enterprise strategy and migrations, experts have experience across front and competence centers and release developing and maintaining Cloud- middle, back-office, risk and accounting management. based infrastructure, and transitioning to applications across all asset classes. Serverless computing models.
5 Technology Capabilities www.synechron.com 6 Technology Application Consulting Development
Synechron’s Technology Consultants We have experience in each of the business areas and building and As a digitally-driven company, Our Development Approach Agile & DevOps maintaining the business systems that run these operations daily across Our Application Development practice At its core, a digital enterprise is rooted are techno-functional business analysts Investment Banking, Retail Banking / Core Systems, Mortgage / Lending, Synechron believes in that bring our clients’ deep domain developing applications that has extensive experience developing in a DevOps methodology, promising Wealth Management, Asset Management, Corporate Banking, Cards and applications to deliver complex financial continuous integration and delivery, experience in Banking Financial Services Payments, Infrastructure and Insurance. advance our clients’ digital solutions within the restrictive scope enabled by portable components, and Insurance (BFSI). Our Technical We have run large-scale, global programs across front-, middle-, and strategies by contributing of regulations, compliance and risk standardized code, interoperable Consultants and Business Analysts have back-office systems and are uniquely capable of understanding the lean, future-proofed solutions management. This financial-fluency applications, and a steady stream of broader impact of a change initiative and incorporating the needs allows Synechron to tackle complicated updates to stay current. With each experience working across the majority of and concerns of each business unit touched, resulting in an efficient, that are compatible with problems with lean, versatile, and development initiative, Synechron works the world’s largest tier one global banks streamlined, and integrated solution. their technology ecosystems. communicative development teams. with clients to introduce increasingly Agile across the buy- and sell-side, custodians, We understand the unique business challenges and technology However, before a digital However, to adhere to our high applications, thus laying the groundwork for enterprise DevOps and ultimately, a intermediaries and market operators, and workflows that different business units within these organizations are enterprise can be achieved, development standards, Synechron facing and have experts across asset classes: Equities, FX, Fixed Income, employs a series of proven methodologies Digital enterprise. insurance companies. Commodities, and Alternatives. firms must transform their and best practices specifically designed to address both immediate needs and We are data experts, architects and analysts and take an enterprise application development future considerations. We are systems Development Skillsets & Toolkits approach to data including data governance, data analytics, data science, processes which in many cases agnostic and limit the use of toolkits Synechron is systems agnostic and offers distributed ledger technology (DLT) and quantum computing. will involve embracing Agile and during development in favor of developing full stack development and consulting We are solving our clients’ most complex engineering and enterprise-wide DevOps. light applications from the ground up. In services for AngularJS, .NET and Oracle, transformation challenges. doing so, we provide critical architectural has a Microsoft Application Development We recognize that every firm is at a solutions that aren’t tied down to specific Gold Certification, and offers a full set different place in their transformation technologies and for which technology of Java services including Technology process, which is why Synechron stacks are kept up to date easily. Consulting, Application Development, embraces Agility at the cornerstone of Solutioning and Governance. our consulting approach. With a diverse While we employ limited toolkits per skillset, financial focus, and strategic project, we do have extensive experience approach, we can develop robust solutions and expertise across both major and for today while progressing enterprise niche development toolkits, many Agile strategies for tomorrow. and DevOps enabled, allowing us to work within our clients’ unique technology environments and reducing the need to add additional tools.
7 Technology Capabilities www.synechron.com 8 DevOps
1. Continuous Integration Jenkins Travis CI Baboo TeamCity
2. Integrated Test Automation, Selenium & cucumber
3. SGM tools - Github Bitbucket
4. Containerization using docker or rocket
5. Container orchestration using Kubernetic, StackStorm
Chef Vagrant Puppet Bcfg2 Docker Packer SPEED Our Application Service Offerings Ansible Cobbler Rkt ElasticBox Salt Terraform Kubemetes Mesos The Structured Project Execution & Engineering Discipline (SPEED) is Synechron’s Synechron’s Application Development BladeLogic CFEngine AWS Bluemix proprietary development framework to provide superior code quality, efficient delivery, practice works hand-in-hand with Azure Apprenda 12C PostgreSQL Heroku Cloud Rackspace Foundry and standardization across individual applications or enterprise initiatives. Applied to our other Technology Teams such as MySQL DB2 MSSQL Cassandra Engineering and the Systems Development Lifecycle (SDLC), SPEED focuses on four Quality Assurance (QA) and our leading XL Release Serena Release primary areas: HP Codar UrbanCode Release Digital and Consulting experts to GIT GitHub Excel BMC Release process SubVersion BitBucket Plutora release CA Service Virtualization develop robust programs. Mercurial Helix 1. Guidelines and Best Practices Trello Flowdock Establishes standards to produce code that is clean, secure, defensive, efficient, Maven Gradle VisualBuild Our services include: Buildr ANT LuntBuild Jira Pivotal Tracker QuickBuild Meister Rake HipChat ServiceNow and scalable. Review phases are used to fortify security, performance, scalability, Devops MSBuild BuildMaster UrbanCode Build Slack reliability, supportability, and extensibility. Tasks are graded on importance • Architecture & Design and criticality, encouraging timely delivery, efficient resourcing, risk mitigation, Jenkins Travis CI Shippable Splunk Graphite • Development Codeship Circle CI ContinuaCI Kibana Icinga enhanced documentation, and regular testing and analysis. TeamCity Bamboo Cruis Control New Relic Nagios • Performance Engineering Continuum SnapCI Gump Moogsoft Ganglia 2. Metrics • Maintenance & Production Support Using the Best Practices framework, projects are measured by both maturity and Archiva Artifactory SSH UrbanCode Deploy Rundeck quality, factoring in variables such as project size, developer resources expended, Nexus NuGet Capistrano SmartFrog Octopus Deploy • Migration & Application Sunset / Rapid Deploy Julu XL Deploy and the amount and types of defects generated. Decommissioning FitNesse Selenium GO Code Deploy Deployment Cucumber Cucumber JS CA Nolio Electric Flow Manager 3. Reusable Assets, Templates & Artifacts Junit Jmeter Sumo Logic Appium XL TestView Voltage Logstash To maintain consistency and compare disparate projects, refer to a series of reusable Gatling TestNG CyberArk Loggly Graylog SDLC templates and checklists. Qunit TestComplete Tripwire
4. Standardized Components & Tools Strategically use vetted and pre-developed architectures, tools, components, and Database CI Deployment Cloud/IaaS/PaaS BI/Monitoring SCM Repo Mgmt. Config/Provisioning Release Management standardized platforms, while maintaining a robust code repository. Logging Build Testing Containerization CollaborationDatabase Security Testing SCM
Logging Cloud/IaaS/PaaS Security
CI Containerization Repo Mgmt.
Build BI/Monitoring Config/Provisioning
Deployment Collaboration Release Management
9 Technology Capabilities www.synechron.com 10 Quality Automation Assurance
Automation can not only be The most mature companies are focused 3. Human Factor: As financial firms increase their When effectively implemented, Test Automation is an essential component of any on mastering Cognitive RPA, which is Is the process rule- based or require development cycle. However, improperly implemented, automation can be inefficient, applied on processes that are considered the “future of RPA,” because it dependency on rapidly-evolving repetitive, easily susceptible to human judgement? Does the process costly, lack thoroughness, and without regular maintenance can rapidly become will allow the greatest level of cost savings, require manual intervention? technologies, Quality Assurance ineffective. Synechron’s QA practice works with clients to answer critical questions such as error, rules-based, and/or time- intelligence, and the most enhanced (QA) innovation must maintain What to Test, How Much to Test, and What to Automate. sensitive but also on processes customer experience. 4. Business Priority: pace to keep down costs, avoid that require human judgement. Cognitive RPA leverages AI technologies including Computer Vision, Machine What is the impact of the process on day- bottlenecking, and uphold the SYNE Intelligent Process Automation in Testing A mature RPA approach Learning and Natural Language to-day business? industry’s miniscule margin of To address potential test automation inefficiencies, Synechron developed the SYNE implemented strategically Processing (NLP) to enable the processing error. Additionally, efficient and Intelligent Process Automation in Testing tool. This tool uses Combinatorics to identify the not only contributes to cost- of unstructured data, predictive and least tests required to achieve maximum test coverage and applies Artificial Intelligence prescriptive analytics, and automation 5. Effort: reliable automated QA tools to write, execute and document those tests. On a recent project with a major bank, the reduction but improves of tasks that involve judgement (where What is the volume of data? What is such as Selenium, HP – UFT test optimization provided by this tool saved over 300 hours of QA labor per release while productivity because there human interference is generally needed required to make the automation adhere formerly QTP, TestComplete, enhancing coverage. are fewer human-errors and at this stage today). Essentially, this to compliance standards? Does it require a means a shift from going from automating GUI or batch processing? JIRA, IBM Rational, LISA, employees can have their time processes using simple rules for sorting Telerik, Appium, JUnit, SoapUI freed up to focus specifically out data and replicating human decision- and many has become a making on more complex cases. 6. Cost: on complex tasks that require necessity as firms transition human intervention and Synechron has develop Six Core Selection What would it cost to implement? Criteria Measures to strategically prioritize from Waterfall to Agile and therefore, add more value. automation efforts. DevOps methodologies. Synechron works with our clients to 1. Stability: create a process map that outlines all Through Synechron’s advanced How repetitive is the process and how initiatives being considered for automation methodologies and innovative predictable are the outcomes? What are and grades them across the six criteria, proprietary tools, QA can be the frequency of changes to the process assigning criteria weighted scores based and underlying applications? on stakeholder success metrics. ese scores performed faster, cheaper, and then are applied to the graded criteria to more effectively than ever. generate single priority scores for each 2. Complexity: individual process and formalize an action Are there security and encryption plan. measures to consider? How many integration points are there?
11 Technology Capabilities www.synechron.com 12 Enterprise Architecture are important considerations to be made � Platform as a Service (PaaS): Synechron has an Amazon Web Services & Cloud regarding infrastructure, deployment, A cloud-based platform environment (AWS) Partnership at the Advanced Level, and delivery. Identify the right mix of for developing, testing, sandboxing, and also has achieved the Microsoft technologies for your strategy early, as managing and deploying applications Technology Cloud Platform Competency they will directly influence your evaluation where applications can be hosted allowing us to advise clients on either of technology needs and play a significant either on a Public or Private Cloud platform and the required approach. part in your deployment strategy. (which can be hosted locally or by a Determining your cloud hosting strategy 3rd party), depending on your firm’s will be largely dictated by identifying security requirements and priority the primary service category for your placed on cost cutting. applications. � Software as a Service (SaaS): � Infrastructure as a Service (IaaS): Applications designed for end-users, The hardware and software that delivered over the web without powers your cloud. Hosting options requiring a download are typically include both Public and Private Cloud hosted on a Public Cloud. options; however, there are benefits of taking a Hybrid Cloud approach, The next phase will dive deeper into the which is the preferred solution for technological considerations necessary for firms looking to both cut costs while the implementation/migration stage, and retaining maximum visibility into their involve using best practices to ensure that more protected assets. the project hits the ground running.
Technology Capabilities
We can provide an end to end partnership the focal of Infrastructure solutions. • Phase 1: for the Cloud onboarding journey and Configure the applications to use There is an array of DevOps tools available in the process not only deliver the the Cloud Infrastructure for “burst” to implement automation at various technology solutions, but also enable the scenarios. levels of the life cycle. It is important for IT Service Management (ITSM) processes organizations to impress these tools and • Phase 2: How to Approach a Cloud Project and establish a DevOps culture. platforms in the culture and the day-to- Identify isolated components in the There will be multiple business drivers that will require Cloud day life cycle to get maximum adoption application architecture and replace adoption, but whether cloud is a solution to an initiative or the Technology Solutions and benefits. Our experience with DevOps with Cloud Services (ex: Data Security, Rapid Application Development using and SysOps can help accelerate the 3rd Party Integration APIs). initiative itself, it is critical to approach adoption strategically and decision-making on the tools suitable to SaaS and PaaS • Phase 3: develop an enterprise view. the ecosystem and help maximize the Migrate the User Interface. Organizations can take rapid advantage adoption and continuous improvement. of the Cloud by migrating their ITSM, • Phase 4: Some of the other Infrastructure Customer Relationship Manager (CRM) Migration of Business Logic and Data Synechron has a proven methodology that such as data normalization or fulfilling what expertise is needed for each of the solutions include Disaster Recovery & and other Operational Systems to SaaS- would involve further evaluation addresses how to: regulatory requirements. solution areas. Containerization. While Cloud based DR based solutions. Our experience includes for Hybrid solutions, depending can help enterprises realize cost-benefits, Vertical SaaS, Horizontal SaaS, Open API on Security and Performance 1. Align Cloud Strategy with Appropriate 3. Determine the Technology: 4. Run a Cost Benefit Analysis: Containerization can help migrate legacy Integration and Data Migration. considerations. Business Drivers: Once scope and objectives are fully Performing a systematic and thorough applications, without having to invest in Identify your business objectives, assess formed the technology components of the evaluation of the solution benefits and Additionally, there are significant benefits re-engineering. Our experience with multiple cloud your current processes, and define the solution need to be defined associated costs is a critical step. However, to be had by simplifying IT operations. providers, UI frameworks, Micro- use case. Are you looking to cut costs when initiating a large-scale paradigm Organizations can achieve this by relying Application Migration services and data integration can help or enable technology innovation? Is Phase 1: Determine Your Technology shift, it can become exceedingly complex. on cloud-provided managed services and organizations with the end to end journey there a business process that needs to be Ecosystem - Without measures for ongoing cost/ delegating the operational management In order to maximize the benefit of migrating applications to the Cloud, and manage risks at an early stage of the improved or a regulation that need to be Determine what will be hosted on benefit management the initial vision tasks, instead focusing efforts on building project. implemented? Every process must start premises as opposed to in a public cloud. can be missed and the benefits lost amid business capabilities. PaaS solutions enterprises need to evaluate between “Lift by taking a step back to articulate the Decide if multiple IaaS vendors and escalating costs. Transitioning from provide ready-to-use applications which and Shift” and “Shift and Adopt”. problem we are trying to solve. solution sets will be involved. Evaluation on premises hardware to the ultimate can be used to quickly build enterprise A Lift and Shift strategy is most logical may determine that a hybrid cloud flexibility of a public cloud provider scale applications which allow for for legacy applications with low ROI 2. Define Your Requirements: approach as well as a hybrid vendor can create a complicated (albeit often customizations to tailor the solution as on re-engineering but high ROI for Ask yourself, is cloud the solution, or approach will create an ecosystem desirable) shift in reclassifying business per business needs. We have experience infrastructure, maintenance and support. just one component of the solution? best equipped to deliver your cloud expenses from Capital Expenditures across multiple application management Our experience with DevOps, SysOps Establishing a controlled project is a requirements. (CapEx) to Operating Expenses (OpEx). platforms, database services, API and Containerization can accelerate the critical step to maximize your resource Striking a strategic balance while management solutions, and cloud-based process of such migrations. expenditures and lay a strong foundation Phase 2: Determine Your Technology considering the complexity of the business contact center platforms. for your project roadmap. For some, Portfolio - and technology factors requires deep A Shift and Adopt implementation requires cloud adoption is best implemented With the core ecosystem in place, map out expertise. Infrastructure Services a high degree of re-engineering and is best through a series of manageable, controlled the solutions architecture. Identify which implemented in a phased manner. This These include several short-term and long- POCs, delivering benefits and creating a vendor toolsets and components are best 5. Create an Implementation Strategy: would also involve careful consideration term solutions that the Enterprise could roadmap to scale. Migrating to the cloud and how they will interact. Consider how As you evaluate your use case and for Hybrid solutions and data exchange benefit from: DevOps and SysOps being might incorporate other existing projects the project teams will be structured and develop an implementation strategy, there with other enterprise systems.
13 Technology Capabilities www.synechron.com 14 Systems Integration Calypso COE info for chart – Corporate brochure Calypso is a leading provider of front-to- back technology solutions for the financial markets. It has over 18 years of experience in delivering cross-asset solutions for trading, processing, risk management and accounting. Calypso is used by over 34,000 market professionals in over 60 • Partner since 2008 • Partner since 2006 countries. As a Certified Solutions Partner • Partner Status: Alliance Partnership, highest level of partner- • Partner status: Global Calypso Alliance Partner since 2006, Synechron houses more ship in Murex • Areas supported: than 100+ Calypso experts who can help • Areas Supported: Front to Back to Risk and Accounting • Front-to-Back-to-Accounting clients manage, integrate, support and • Cross assets and cross modules: • Cross-Asset accomplish version upgrade projects for • Implementation • Phases: the Calypso solution suite. Synechron’s • Upgrade • Implementation & Extension Calypso Center of Excellence gathers • Capacity Management • Upgrade and reinforces its Calypso skills, respond • Cloud • Testing as a Service to tenders efficiently and propose new • Support • Application Maintenance managed services offerings to its clients. • Testing factory • Application Support • Health Check • Capacity Management • Config Management • Health Check & Audit Finastra • Prestudy & Advisory Formed in 2017 by the combination of Key point of differentiation: • Rationalization Misys and D+H, Finastra provides the • A large, global pool of highly talented Murex Experts Xasset broadest portfolio of financial services and Xmodules Key point of differentiation: software in the world today - spanning • Nearshore and offshore delivery centers in Serbia, Canada • A large, global pool of highly talented Calypso consultants As one of the one of the world’s across front-, middle-, and back-office retail banking, transaction banking, and India. • Nearshore and offshore delivery centers in India and Serbia leading Systems Integrators for applications across all asset classes. lending, and treasury and capital • The Highest level of partnership with Murex Alliance Partner • A Global Calypso Alliance Partner since 2006 Our experts include Business Analysts, markets. As a Finastra Premier Select since 2008 • Synechron’s Calypso Center of Excellence specialist technology solutions. Technical Analysts, Quality Assurance Partner since June 2017 (Fusion Capital • Synechron’s Murex Center of Excellence: A strong practice • Synechron’s Calypso Campus Our services include Strategy Analysts, and Support Analysts to optimize and Fusion Banking), Synechron helps recognize by Murex delivery. deliver solutions which enable customers • Synechron’s Murex Academy: A real in-house training insti- & Advisory, Implementation & tution to deploy mission critical technology on Migration, Training, Support, premises or in the cloud. Finastra’s scale Testing, Maintenance, Murex and geographical reach means that they Version Upgrades, and As an Alliance Partner of Murex, can serve customers effectively, regardless Decommissioning. Synechron employs highly skilled Murex of their size or geographic location—from experts with experience in various versions global financial institutions, to community of the product and all phases of the project banks and credit unions. Through To enhance our global services network, life cycle, i.e. study, implementation, Finastra’s, secure and reliable solutions, Synechron maintains product-specific development and support. Synechron customers are empowered to accelerate Centers of Excellence (COEs) for Murex, was the first company to sign the ‘Global growth, optimize cost, mitigate risk and Relation Agreement’ with Murex. Since continually evolve to meet the changing Calypso, Finastra and Prima Solutions. • Partner since June 2017 its inception in 1986, Murex has played needs of their customers. 48 of the world’s Through these COEs, our global network • Partner status: Premier Select a major role in proposing effective top 50 banks use Finastra technology. of specialists has access to the support • Products supported in scope of partnership: FusionCapital technology as a catalyst for growth resources, platform knowledge, training Summit, FusionCapital Sophis, FusionBanking Loan IQ, and innovation in capital markets. It seminars, best practices, and hands-on FusionBanking TI+ has devoted nearly 30 years to the Prima Solutions training with the latest versions and • Additionally, Synechron is also supporting: FusionCapital design, implementation, and evolution modules. As a partner, Synechron shares its Kondor, FusionCapital Opics, FusionRisk & Fusion GPP of integrated trading, risk management, expertise with Prima Solutions for the • Scope of services include: Our COEs are known for world-class processing, and post-trade solutions. implementation of Prima Insure™ which • Capacity Management delivery and aggressive training programs Synechron draws on its Murex Center is fully web modular, multilingual and • Managed Services including Run the Bank (application for our consultants, for example, our of Excellence to gather and reinforce its available in SaasS mode, that covers the maintenance, application support…) and Change the Calypso Campus, Murex Academy, Prima Murex skills, respond to tenders efficiently whole life cycle of an Insurance policy: Bank (implementation, upgrade …) Boot Camp and Finastra University. and proposes new managed services Our trained experts have experience distribution, underwriting, contract claims • Bespoke Consulting offerings to its clients and financial management. Key point of differentiation: • Dedicated services complementary to Finastra offering: automated UI testing (Summit, Sophis, Loan IQ), Synechron applies our global network of product-specific expertise to archiving (Summit) deliver front and middle, back-office,risk and accounting applications • Mix-shore delivery model across all asset classes. We have expertise in Charles River, SEI and Oracle Flexcube platforms and many more.
15 Technology Capabilities www.synechron.com 16 ETL Design Thinking and Experience Big Data Design Data and Employing expert knowledge across Strategically integrate Big Data using Analytics the most advanced ETL tools available Gain an improved understanding of the NoSQL, distributed computing and data to offer an efficient and thorough ETL data available, improve reporting and draw warehouse appliances. Synechron has process. Seamlessly integrates with more meaningful insights through custom experience building the infrastructure and governance, data strategies and metadata data visualization and UI development. the expertise with key tools empowering management to maximize data quality Services include: clients to take a proactive approach to Big and usability. Such tools include: Data. Such tools include: • Experience Design • Ab Initio • Design Thinking • Apache Mahout • DataStage • UI/UX Design • Apache HBase • MSBI • Dashboard Design • Hive • Informatica • Mobile/Multichannel Development • MongoDB • Pentaho • Data Visualization • Cassandra • BODS • Websites / Portals • RavenDB • Netezza • Teradata Blockchain Data Storage Architecture & • Tableau Take a decentralized approach to data Methodologies • Qlik with enhanced security and data quality Determine the best data storage • Kibana through Blockchain. Our Blockchain methodology and build the solution Center of Excellence (CoE) developed six best suited for the specific need. Such Accelerators for real business use cases, methodologies include: Cloud including Trade Finance, KYC, Mortgage Financing, and more. Our platform • Data Modeling Use the cloud for data storage, analytics, expertise includes: • Data Lakes virtualization, disaster recovery and • Data Warehouses more in a public, private or hybrid cloud. • Ethereum • Data Rivers Synechron has extensive experience in • Quorum • Data Virtualization cloud technology including: • Corda • Relational Databases • Hyperledger Fabric • NoSQL • Cloud Migration • Ripple • Developing and implementing PaaS, IaaS, SaaS and DBaaS solutions • Cloud Privacy and Security • Build API Gateways • Containerization Synechron offers end-to- Business Consulting & Strategy efficiency. We also help our clients to end data services, which prioritize data storage and architecture, Synechron Business Consulting from relational databases to traditional include data management offers extensive experience in Master database alternatives such as NoSQL, Data Management and Metadata and strategy, technical virtualized/federated databases, Capabilities include: Management, including strategy, columnar database and in-memory delivery of data infrastructure road mapping, gap analysis, project databases. Data Management & Governance Reporting & Analytics AI Automation and Data Science and applications, and data management and designing federated data models to establish effective, Manage your data environment more Reduce risk, adhere to compliance and Use automation and AI to improve data innovation and visualization. Digital Innovation Through proven best practices enterprise-wide Data Governance efficiently, integrate data processes, and regulatory requirements and develop quality, reduce manual workload, improve and Data Management systems, all As the financial data ecosystem has unlock the potential within your data. analytics to empower clients to make speed and efficiency, and power advanced and by embracing the latest the while enhancing data privacy exploded, digital innovation enables Services include: critical decisions concerning revenue, analytics. Techniques and Tools include: • Enterprise Data Architecture Strategy sales, risk, profits and more. Services • Natural Language Processing innovations in Artificial requirements such as GDPR and firms to maximize the product of that and Development include: • Robotic Process Automation PSD II and related cyber and security data. Synechron is at the forefront of Intelligence (AI) and Blockchain, • Data Integration • Develop reporting and analytics • Cognitive Machine Learning requirements. We have a proven track digital innovation in financial services. and user experience design, we • Federated Data Architecture platforms • Data Science record designing strategic, practical, Through emerging technologies such • Data Quality Audits • Building Dashboards & • Chatbots enhance our clients’ ability to organizational and technological as AI, structured data can be extracted • Premium Terminal Optimization ScorecardsCloud Privacy and Security • Robo-Advisors effectively and efficiently store, data programs based on our expert from unstructured sources, analytics • Market Data Optimization • Microstrategy • Sytorio process, analyze, and act on knowledge of risk and regulations, both can be enhanced and automated, and • Master Data Management • Data Mining • Automation Anywhere regional and global, including MiFID II, data and executions can be shared, • Meta Data Management • Tool Stack Expertise (MSBI, BO, • Blue Prism their immense data potential. Cognos, Pentaho, more) • UI Path Basel III, and many more. logged, automated and executed • Data Lineage securely. By using Blockchain, we are • Data Cubes Technology Development leading the industry in using Distributed • Portal Development and Integration Ledger Technology (DLT) and smart • Key tools include Xcalar, Spark, flink Data ingestion tools and storm We help financial services firms take contracts to build trust across networks • Data Ingestion their business decisions and execute and to create a golden source of data actionable technology solutions. • Storage, and Methodologies and list while eliminating reconciliation. We also Kafka Synechron’s technology practice can use Design Thinking and Experience map data lineage, unite and normalize • Apache Flume Design to create intuitive, engaging • Scoop siloed data through data lakes, deliver and streamlined workflows and User • Amazon Kinesis cloud strategy and migration programs, Interfaces (UIs) that enhance data • Apache NiFi develop data security infrastructures, visualization. and employ the most advanced ETL tools to maximize data process
17 Technology Capabilities www.synechron.com 18 IT and Database Microservices and API Support Development
Synechron provides IT We deliver L1, L2, L3 Database server support including SQL Server, Oracle and A Microservices-based We take a best practice approach focused on integration into DevOps practices / Greenplum; L1 support for all desktop issues and software installs. For Storage and managing the lifecycle of each service, development team alignment to build capabilities infrastructure and database Backup Support, we excel at disaster recovery and business continuity planning architecture introduces change with a product mentality, Open API Gateway Patterns and a Service Mesh for Service support for financial services and equipment operation, utilization, and load balancing. We also provide remote that is often well-received Discovery, and a containerization strategy to have stable and predictable deployments. infrastructure management and network and IT security operations support related to firms including database by those creating modern We are working with clients to achieve the benefits which include: operations support, service equipment operation and utilization, load balancing and redundancy. applications seeking increased • Deployability – increased agility to roll out new versions of a service due to shorter desk operations, storage and productivity and faster build, test and deploy cycles. This enables implementation of service, security, backup support, network applications. replication, persistence, and monitoring configurations. and IT security operations • Reliability – a fault with a microservices-only approach is that it only affects that support, and ETL environmental microservice and its customers, unlike faults cascading through in monolithic applications support. We work with clients on everything from application • Availability – higher availability for the services that are not undergoing change and performance monitoring • Scalability – Microservices can be scaled independently using pools, clusters, and to release change and grids, making the approach a great match for cloud elasticity management across a variety • Modifiability – Microservices offer the flexibility to consume new frameworks, libraries, data sources, and other resources of technologies. We also are working with firms on their Omni-channel Application Programming Interface (API) strategies to support their microservices architecture ambitions.
19 Technology Capabilities www.synechron.com 20 Business Process Case Studies Management
The Process
Cloud Provider Vendor Analysis Before any significant project mapping could begin, we needed to select the cloud provider best suited for the unique demands of the financial services industry and the project’s requirements. We selected Microsoft Azure for 3 primary reasons: 1. PaaS: At the time of the analysis, Microsoft Azure immediately stood out as the best platform, with .net being a natural fit for the PaaS model 2. Compliance: Azure has a number of built-in compliance offerings to address a growing list of financial regulations and a commitment to the General Data Protection Regulation (GDPR) that when combined with our client’s proprietary security and compliance measures, would create a stronger overall infrastructure 3. Service: Microsoft Azure offered greater assurances that it would provide reliable service, continued Synechron offers strategic Synechron has a longstanding Pega partnership and is an expert in Pega-related development of the cloud technology, technology platforms and frameworks with proven expertise on implementations in the and most importantly, could be technology services for BMP financial services industry in architecture assessment, upgrades, and migrations. entrusted to securely host our client’s including implementation, data In terms of Business Process Outsourcing, we work with firms on a variety of policy Enterprise Cloud Migration cloud, QA and environment admin systems, digital document repositories, claims adjudication systems, OCR systems, consolidation. We draw on to run KPO and BPO services. Bringing all businesses apps into the Cloud for a Global Tier-One Application Analysis our expertise as technology Bank We then needed to develop application architects and in legacy analysis protocol including a thorough modernization to help clients The Project review of each application, beginning with build and maintain their BPM a high-level code analysis, then drilling Synechron was selected by a global, tier-one investment bank to facilitate an Enterprise down to a line by line code analysis in Centers of Excellence (COE). Cloud Migration of over 1500 applications to a private cloud to deliver them as a Platform order to identify the remediation point. as a Service (PaaS). The migration was motivated by three primary objectives – cost- Using Microsoft’s Ndepend, the code is cutting, enterprise-wide technical upgrades, and Safety and Soundness. then assessed for quality and maximum The bank wanted to migrate to pay-as-you-go servers off-premises, to drastically reduce compatibility. Lastly, the application is datacenter overhead and maintenance costs associated with high-capacity 24/7 business assigned a classification of either PaaS and enable dynamic provisioning and resource pooling. This would allow them to pay for or IaaS. It is during this process that resources as expended as opposed to continuously running servers to handle peak loads, these applications undergo a Safety and significantly lowering operational costs across the infrastructure and future applications. Soundness examination, unsupported In order to achieve an enterprise-wide technology upgrade, the company then would components are upgraded to cloud- need to migrate its applications onto the cloud through a strategic and phased delivery tech and applications are encrypted for approach to fit the broad needs of the bank’s many financial units while delivering an maximum security. enterprise-wide upgrade. We then analyzed and mapped internal Finally, improved security was a key criteria. The cloud which would need to bring and external dependencies, third-party together out-of-the-box security features as well as re-enforced security measures services, unmanaged code, external like data encryption. Safety and Soundness would need to be performed across all libraries and an exhaustive list of all other applications, requiring a deep understanding of financial services business operations, variables. Once completed, we developed compliance risks and potential security threats. our migration plan.
21 Technology Capabilities www.synechron.com 22 Case Studies
Three Phases of Migration The Results
Phase 1: Phase 3: While the project is ongoing, early returns To initiate the migration, we worked with Our final stage will consist of the more indicate considerable ROI. The Safety our client to select 10 low-risk, non- technically complex, business-critical and Soundness initiative has successfully business essential apps. This was treated applications. With these apps, reliability is upgraded security and enhanced as a testing phase to establish process. paramount and testing before activation application compliance. With a strong After these 10 apps were successfully is crucial. Due to the “pay as you go” strategy in place, we’ve reliably hit our 200 migrated and our process was tuned, we cost structure and dynamic provisioning apps per quarter goal and all the target then proceeded to migrate the remaining inherent to the cloud, we will be able KPIs, including: non-business essential applications. to extensively test these apps without • Reduction of on-site hardware and having to divert resources from other processing demands Phase 2: apps and without having to procure • Enhanced security The second stage of migration consisted additional hardware. When the migration • Improved performance and efficiency of more complex apps that may handle is complete, we will have seamlessly from cloud based apps more confidential data and require higher transitioned over 1500 fully functional • Assured compliance security measures. With our processes in applications to the cloud, without place, an aggressive migration goal of 200 interrupting service. apps per quarter was established.
Governance Team
Consultation for review and Technical Recommendations, prioritization Issues Utilities/ Accelerators
IMA Extraction & Automated Code Generation Migrated Apps
Migration Migration Global Investment Manager QA Teams Teams Team
Low Low
Medium Medium Objective Solution High
Pending High • A leading global investment manager • Synechron delivered a 4-week Proof • This engine could be trained to wanted to enhance its Investment of Concept (POC) to prove that incorporate Cognitive Robotic Management Agreement (IMA) through advanced AI and Machine Process Automation (CRPA), Monitoring, Reporting and documentation process. Learning, accurate assessments Machine Learning and Data Science PMO Team Controlling • The client used a proprietary platform and robust code generation for IMA to automate rule generation, to automate compliance checking documents could be automated. classification, alerts and reconciliation and guideline administration. IMA • Unstructured PDF and XLS IMS files for breaches, as well as predict future documents were manually assessed were digitized with Optical Character breaches. line-by-line and hand-coded into Recognition (OCR). Natural Language the platform. With thousands of Processing (NLP) was used to read Benefits documents to assess, the process the files, extract the intent, and auto- became costly, time-consuming, and generate rules to be input into the • Automated processing of investment error prone. compliance platform. guidelines • The client sought to automate the • Once trained, the POC successfully • Automated rule generation analysis and code generation of IMA processed documents and auto- documentation. generated rules matching the • Increased efficiency and reduced documents’ manual assessments. errors to enhance downstream surveillance and compliance • A roadmap was developed to extend the POC into a broader, end-to-end • Value-added intelligence due to business processing engine. enhanced data processes
23 Technology Capabilities www.synechron.com 24 Case Studies Key Delivery Locations
Technology Services to gain increased control Multi-location engagement delivers best skills/ over the client’s business. cost mix on a sustainable basis
New York, USA Charlotte, USA
• Located in Times Square, in the heart of • 500+ consultants spread across NYC and close to our Tier 1 clients charlotte region • 70+ employees working from our • Dedicated Associate Development global HQ Program (ADP) with collaboration • 250+ employees in the with 8 universities Cross-asset Liquidity Risk Omni-channel MiFID II and EMIR Regulatory tri-state area • Availability of Domain specialists with Platform API using Microservices Reporting & Publishing • Working with top 4 / 5 Investment Techno-Functional expertise across Banks trade life cycle Focused on data storage across Synechron was approached by a Synechron drew upon its financial services • 50 employees in Canada • Synechron works with Tier 1 Banks and commodity machines using: leading insurance provider to create an expertise and deep knowledge of MiFID II Asset Management firms within this • Around 100 employees in Nashville, TN • Hadoop Distributed Filing System Omni-channel Customer Experience. / EMIR regulations to formulate a strategic region Synechron would integrate three approach to testing and development. • A cutting-edge Synechron FinLab for maximum fault tolerance and • FinLabs centre with focus on innovation efficiency primary technologies, Microservices Synechron employed agile development showcasing Innovations in Blockchain, Architecture, Containerization and Cloud methodology and an iterative QA and AI and more • Scala-based Spark framework due to Computing. development approach. the rich implementation of clustering • Architecture consulting practice and parallel compute algorithms in its • Seasoned delivery management Machine Learning library to achieve real-time scoring.
Fort Lauderdale, USA London, UK
• Dedicated Associate Development • Synechron’s London office is based Program (ADP) to hire talent available in central London within walkable from universities such as Broward, distance from major tube stations Florida State University, FIU, Rutgers, • 150+ seater development centre Miami, etc. • Boardroom with video conference • Successfully trained and deployed facilities for daily huddles many developers for large investment • Matured “Power of 3” offering banks supporting client needs across Digital, Rationalizing and evolving A massive migration of the • Retail banking and insurance clients Business Consulting and Technology the maintenance of a Calypso Murex kind • Low-cost development centre Consulting system • Synechron FinLabs to accelerate digital • Provision to create a secured project The EDF group is a leading European innovation projects area Crédit Agricole - Corporate & Investment energy provider and a key player in Banking is France’s largest bank and France. We were tasked with switching • A cutting-edge Synechron FinLab one of the largest in the world in terms over the Finance Division’s IT system showcasing Innovations in Blockchain, of capital. Our objective was to deploy from Murex 2.10 to Murex 3.1, in AI and more and maintain all Calypso environments addition to configuring the front-to- with one dedicated service center team back, risk and accounting modules. We to manage four systems. This enormous partnered with Murex and managed undertaking allowed us to build an entire the re-implementation by validating service center around Calypso for business business specifications using the MXpress analysis, architecture and development. methodology. Synechron SI team successfully delivered smooth integration of thousands of financial transactions keeping IT cost minimal, configuration of MX modules and upstream & downstream interfaces.
25 Technology Capabilities www.synechron.com 26 Pune / Mumbai / Bengaluru / Novi Sad, Serbia Partnerships Hyderabad / Chennai- India
• Dedicated Delivery Management • 200+ employees in Novi Sad structure ensures the team operates • Projected growth to 500 employees in as a global “virtual team” the next 2 Yrs. Throughout its growth story, Synechron has • 4000+ strong cross-asset capital • Synechron Innovation projects being strengthened its expertise across verticals to ensure it has markets practice across India locations executed from Serbia experience in the most cutting-edge technologies and • Account-based Training / University • Local Centre of Excellence on model for effective skill building Full Stack Java with platforms. We Partner with Leaders, to Lead the Industry. • Secure facilities with both logical & • Full Stack Java with physical project segregation .net Angular / ReactJS • Growth planned from 6,000 FTE to • A.I / Machine Learning 10,000 • Data Science • A cutting-edge Synechron FinLabs Innovation Partners Systems Integration Partners at Pune, Bengaluru and Hyderabad • Innovation focused and strong delivery showcasing Innovations in Blockchain, capabilities development centre. AI, RegTech, Wealth Tech and more • Successfully trained and deployed 130+ developers for large financial services clients. • Strong capabilities in Systems Integration (30+ Experts in Calypso and Murex). • Data Engineering capabilities (10+ experts on Hadoop, Scala/ Spark)
Paris, France Amsterdam, The Netherlands
• 150+ consultants • 100+ consultants • A brand new office based near the • Matured and growing Business Champs-Elysées Consulting Offering, developing • Finlabs center with the latest Technology and Digital capabilities in developments in financial technology own location Technology Partners • SI practice with 4 Centers of Excellence • Synechron works with Tier 1 Banks, (Calypso, Finastra, Murex, Prima Asset Managers and Insurance Solutions) companies within this region • Strong relationship with our European • Comprehensive training budget, Delivery Center in Novi Sad (Serbia) focusing on skills, content knowledge and personal development • Personalized monitoring of skills development (technical/functional • A brand new office in the middle of all trainings: Calypso Campus, Murex the big banks in Amsterdam Academy, Finastra University and • A flat and approachable organization Prima Boot Camp) • FinLabs center with focus on innovation • Primary clientele are French investment banks and financial services clients using partner technologies
27 Technology Capabilities www.synechron.com 28 Awards and Accolades Prestigious Corporate Awards Prestigious Laurels for & Recognition Synechron Innovation Work
Synechron UK has been recognised Synechron’s recently launched Synechron’s AI Data Science Synechron’s AI Data Science Team Finalists for the 2020 UK FinTech 2019 and 2020 We Are The City as a Finalist in the British Bank Digital Ecosystem Accelerators for Accelerators wins the Business won the Tech Innovator of the year- Awards as Team of the Year for Rising Star Awards winners and Awards 2020 in the “Consultancy of the Financial Services Industry wins Intelligence BIG Innovation Awards Services Awards 2019 our work on the LIBOR Accelerator finalists in the insurance, technology the Year” category the Big Innovation Awards 2020. 2019 and Rising Star for our employee and gender equality categories. excellence
US Blockchain Lead, Tim Coates, Wins 2018, Rising Star Award. Synechron won the award for Synechron is shortlisted for FSTech Continuity Insurance and Risk (CIR) Awards 2018 for Best Use of Mobile Winner of the Best Innovation Synechron has been recognized as Best Places to Work Award for three Synechron's Blockchain magazine’s InsurTech category at Award a Great Place To Work 2019 & 2017- consecutive years - 2020, 2019 & Accelerators Wins the 2017 Markets the 2018 Commercial Insurance Best Workplaces in the Netherlands. 2018 Media Award for Best New Initiative. Awards.
Synechron FinLabs featured in Synechron FinLabs featured in the Synechron wins the 2018 Best the Top 28 Fintech and Insurtech CB Insights 30 Corporate Innovation Case Study Award by ACORD for Synechron’s Blockchain Accelerators Synechron Co-Founder and CEO, Innovation Labs in Singapore Labs In Finance Insurance Blockchain Accelerator win two awards - Best Distributed- Faisal Husain, wins the FinTech Ledger Technology and Best Use of Person of the Year and Synechron’s Synechron’s self-sovereign KYC the Agile Methodology Blockchain Accelerators win the LEIA2 DLT project with R3 wins Best Distributed Ledger Technology 2018 Best in Blockchain Award (DLT) Initiative of the Year by FTF News Synechron CEO & Co-founder Faisal Hareesha Pattaje, Managing Umesh Bhapkar – Head of IT at Husain wins the 2018 Entrepreneur Director - Technology and Country Synechron wins the Innovative CIO of the Year award Head -India at Synechron wins the Awards 2018 Prestigious CIO100 FutureTech Synechron Sr. Director of Leader Award 2018 Technology & Blockchain COE Synechron wins the Public Award in Synechron wins Best Insurance The Synechron team receives 3rd Member awarded with ‘Innovative the Distributed Ledger Technology Software of the Year Award for it’s place at the Blockchain Virtual Leader of the Year’ Award for his (DLT) - Blockchain category at Blockchain and Accelerator GovHack - 2017, the biggest contribution in Blockchain. Dutch FinTech Awards 2017 ever international hackathon on blockchain organized by the UAE government
Synechron wins the ACORD Innovation Synechron listed in the Inc. 5000 as Synechron wins the 2017 Happy Synechron wins Mobile Star Awards award at ACORD 2017 for Visual Risk One of the Fastest-Growing Private Synechron is featured in the 2018 At Work award 2017 for Best Auto Application ‘DRIVE’ Accelerator and at ACORD 2016 for Companies in the US for the Fifth Time Blockchain and MyPosessions App 50 Best Workplaces of the Year in US
29 Technology Capabilities © 2018 Synechron, Inc. All rights reserved