2020 WINTER CUSTOMER SUCCESS REPORT

CONTINUOUS DELIVERY & RELEASE AUTOMATION CATEGORY CONTINUOUS DELIVERY & RELEASE AUTOMATION OVERVIEW

Continuous delivery is a process that assists developers to create deployment-ready code swiftly and efficiently. It reduces development cycles with workflows, automation, and more to aid developers to write, stage, and test software updates. They need to manually deploy the code written via continuous delivery. In addition, continuous delivery & release automation software solutions enable development teams to save money and time.

The applications facilitate a robust feedback cycle that can bolster the strength of a company’s final product. These tools also provide visibility into the development cycle, assisting management, product managers, and team leads to receive deep analytics and insight on development success. Continuous delivery programs go beyond continuous integration till the juncture of being implementation-ready. But unlike continuous deployment platforms, they do not automatically implement code alteration in production after clearing automated testing.

2 Customer Success Report Ranking Methodology

The FeaturedCustomers Customer Success ranking is based on data from our customer reference Customer Success Report platform, market presence, web presence, & social Award Levels presence as well as additional data aggregated from online sources and media properties. Our ranking engine applies an algorithm to all data collected to calculate the final Customer Success Report rankings. The overall Customer Success ranking is a weighted average based on 3 parts: Market Leader Content Score is affected by: Vendor on FeaturedCustomers.com with 1. Total # of vendor generated customer substantial customer base & market share. references (case studies, success stories, Leaders have the highest ratio of customer testimonials, and customer videos) success content, content quality score, and social media presence relative to company size. 2. Customer reference rating score 3. Year-over-year change in amount of customer references on FeaturedCustomers platform 4. Total # of profile views on FeaturedCustomers platform Top Performer 5. Total # of customer reference views on FeaturedCustomers platform Vendor on FeaturedCustomers.com with significant market presence and resources and enough Market Presence Score is affected by: customer reference content to validate their vision. 1. Social media followers including LinkedIn, Top Performer's products are highly rated by its Twitter, & Facebook customers but have not achieved the customer base and scale of a Market Leader. 2. Vendor momentum based on web traffic and search trends 3. Organic SEO key term rankings 4. Company presence including # of press mentions Rising Star Company Score is affected by: Vendor on FeaturedCustomers.com that does not 1. Total # of employees (based on social media have the market presence of Market Leaders or and public resources) Top Performers, but understands where the market is going and has disruptive technology. Rising 2. Year-over-year change in # of employees over Stars have been around long enough to establish past 12 months momentum and a minimum amount of customer 3. Glassdoor ranking reference content along with a growing social 4. Venture capital raised presence. 3 2020 Customer Success Awards Check out this list of the highest rated Continuous Delivery & Release Automation software based on the FeaturedCustomers Customer Success Report.

4 OVERALL BEST OF CONTINUOUS DELIVERY & RELEASE AUTOMATION

5 TRUSTED BY

ABOUT PUPPET Puppet is driving the movement to a world of unconstrained software change. Its revolutionary platform is the industry standard 182 for automating the delivery and operation of the software that powers everything around us. More than 37,000 Customer references from companies—including more than 75 percent of the Fortune 100—use Puppet’s open source and commercial solutions to adopt DevOps happy Puppet users practices, achieve situational awareness and drive software change with confidence. Headquartered in Portland, Oregon, Puppet is a privately held company with more than 500 employees around the VIEW ALL REFERENCES world.

"From the start, we saw Puppet as a key enabler of the services we offer our customers. Puppet let us deliver an easy to manage, customized system, cheaper and more efficiently compared to other configuration management tools on the market. Using anything else would consume too much time and resources for our customers." Guy Naor Founder and CTO, MorphLabs

"Configuration management automation is critical to the success of our SaaS-enablement cloud platform. It allows us to be more efficient with human resources and ensures consistency and reproducibility for deployed applications. The community is supportive, and Puppet Labs keeps Puppet evolving to adapt to the ever-changing needs of enterprise IT." Matthew Porter CEO, Contegix

“In the future, we would like to help our customers automatically scale, something that we couldn’t turn our attention to previously, due to it being such a large task. But now with Puppet Enterprise, everything has become a lot simpler. This really puts my mind at ease, and I don’t have to worry about it anymore.” Ioan Bercea Technical Director, ResponseConcepts

“Automating the actual building of systems means I can concentrate on the other pieces, while Puppet manages building the systems for me.” Bill Wellington Network & System Administrator, DevOps, Fulcrum Technologies

6 7 2020 MARKET LEADERS

8 TRUSTED BY

ABOUT ATLASSIAN BAMBOO Atlassian Bamboo is a continuous integration (CI) and deployment server. Bamboo assists software 51 development teams by providing automated Customer references from happy building and testing of software source-code Atlassian Bamboo users status, updates on successful and failed builds and reporting tools for statistical analysis. VIEW ALL REFERENCES

"With Git and Bitbucket, we’re able to complete 3x as many code reviews, which ultimately results in fewer bugs, fewer support tickets, and better software." Kurt Chase Director of Release Engineering, Splunk

"We love Hipchat’s screen-sharing and video chat capability. With one screen-sharing session alone, we’re spared at least 20 email exchanges." Corey Merkel Software Developer, OGSystems

“Atlassian support and project management tools allow us to rapidly develop, deploy, and support software for our customers. We save time and effort, which is critical for us as a small business. In doing so, we're able to deliver great products and support to our customers who are working on finding cures for serious diseases." Andy Fleming Founder and Lead Developer, Halogenics

"Bitbucket takes a lot of uncertainty out of the development process, and it really adds a lot to the quality of the software we’re developing." Paul Dunham Principal Application Developer, TriNet

9 TRUSTED BY

ABOUT CHEF Chef is the leader in web-scale IT automation. It 134 gives us a model for automating IT infrastructure and applications that drive self-reliance across Customer references development and operations teams and helping from happy Chef users businesses become faster, safer and more flexible. VIEW ALL REFERENCES

"With Chef, we can sleep well knowing our services are always configured and running exactly as needed, without needing to spend hundreds of thousands to do it ourselves." Jeremy Przygode CEO, Stratalux

"With Chef we are in a better position to scale our organization quickly, which allows us to offer our customers reliable access to our popular social games. Getting on board with Chef was one of the best things that we did." Shadow Roldan Director of Technical Operations, iWin

"Chef allows us to do in minutes what used to take a day or more, it’s just that easy to work with. You write some simple code, then reuse again and again. This not only makes life a lot easier, but also makes our infrastructure error-proof, as there’s no risk of potential human error." Ashley Streb Vice President of Technology, Brightcove

“We can push a button and have a completely new VPC, with new application stacks, operational in less than 10 minutes. It has created a highly resilient ecosystem in which we’ve had zero data loss in five years.” Robert Morrish Chief Technology Officer, Haventec

10 TRUSTED BY

ABOUT CLOUDBEES CloudBees is the hub of enterprise Jenkins and DevOps, providing companies with smarter solutions for automating 198 software development and delivery. CloudBees starts with Jenkins, the most trusted and widely-adopted continuous Customer references from delivery platform, and adds enterprise-grade security, happy CloudBees users scalability, manageability and expert-level support. By making the software delivery process more productive, manageable and hassle-free, CloudBees puts companies on VIEW ALL REFERENCES the fastest path to transforming great ideas into great software and returning value to the business more quickly.

"The CloudBees Platform is helping us achieve our goals to open source our code by making it easier for developers to contribute, give rapid feedback on pull requests, provide the current status of projects and support low cost public builds. This spurs an increased pace of innovation that benefits not only Netflix and our customers, but the entire… Gareth Bowles Senior Tools Engineer, Netflix

"High availability and frequent upgrades are vital to our business, so we need to deliver updates without maintenance windows. This sounds simple, but it is difficult to implement, technically, if you do it yourself. For us, it is simple because CloudBees manages everything from setting up the new instance to rerouting the traffic over to it when it is ready." Kai Virkki Chief Architect, Service-Flow

"Before, coding this manually in nine different repositories and projects would have taken half a day. With CodeShip, it takes five minutes." Alexander Bergmann DevOps Engineer, aucobo

"We use continuous integration and continuous delivery with CloudBees, enabling every developer to deliver incremental functionality while being accountable for his or her own code. As a result, the effort of each developer is aligned to the goals of the company, and that keeps us lean, focused and fast." Mario Cruz Co-Founder and CTO, Choose Digital

11 12 2020 TOP PERFORMERS

13 TRUSTED BY

ABOUT ARCAD SOFTWARE ARCAD Software group is a leading international vendor of DevOps and Modernization solutions, supporting 69 multiple platforms including IBM i, UNIX, Linux, Windows and z/OS. ARCAD has built on its specialist Customer references from IBM i expertise to develop an integrated and happy ARCAD Software users multi-platform solution range for Application Lifecycle Management, Enterprise Modernization, Release Management, DevOps, Test Automation and Data VIEW ALL REFERENCES Masking.

"ARCAD produces a thorough impact analysis listing all the components needing to be changed to accept the supplier delivery. From this HUB, ARCAD takes charge of the deployment of the new versions to the production sites." Vice President, Fixed Income Systems BNP Paribas

"There are some pretty complex RPG programs that were originally developed for the IBM System 34. If a change is needed to one of those older programs, I will use ARCAD-Transformer RPG to convert that section of the code that needs to be changed into Free Format." Kody Robinson Developer, Arkansas Electric Cooperative Corp.

"All the ARCAD tools are based on a single repository called ARCAD Open Repository, which avoids conflicting modifications and other version errors." Bruno Vessella Project Manager, Assurance Mutuelle des Fonctionnaires

"ARCAD Software has taken into account the technical characteristics of our environment; it has incorporated new commands and has offered us many customizations." Jean-Marc Gallon Technical QA Manager, Societe Generale

14 TRUSTED BY

ABOUT ANSIBLE Ansible, an open source community project sponsored by Red Hat, is the simplest way to automate IT. Ansible 55 by Red Hat provides enterprise ready solutions to Customer references from automate your entire application lifecycle from servers to clouds to containers and everything in between. happy Ansible users Ansible Tower by Red Hat is a commercial offering that helps teams manage complex multi-tier deployments by adding control, knowledge, and delegation to Ansible VIEW ALL REFERENCES powered environments.

"With the Red Hat Ansible Automation Certification Program, our joint customers will get the end to end support on automating F5 application services that mission–critical environments demand." Calvin Rowland Senior Vice President Business Development, F5

“With Red Hat OpenShift, we can plan and complete a proof of concept in 1-2 weeks, then launch what we’ve developed into production faster to stay ahead of the competition.” Anderson Agapito IT Infrastructure Manager, Elo Serviços

"With Red Hat OpenShift, we can very quickly spin up compute resources for containerized applications, and we can do the same for storage with NetApp Trident. Using them together, we can deliver full-featured stacks in minutes or even seconds, instead of days or weeks.” David Fox Senior UNIX Engineer, NetApp

"Ansible helps us out significantly by allowing us to build out the entire pipeline of data that we get about the terrain that we’re mapping, straight through to processing of that data so that someone can see it on the application itself." Branden Faulls Head Of Engineering, FATMAP

15 TRUSTED BY

ABOUT XEBIALABS XebiaLabs is the fastest-growing, leading global provider of automation software for DevOps and 63 Continuous Delivery helping companies to Customer references from accelerate the delivery of new software. XebiaLabs' happy XebiaLabs users products provide the automation, efficiency and insight organizations need to meet the demand for faster software deployment cycles. XebiaLabs has a VIEW ALL REFERENCES worldwide network of sales offices and partners.

"With XL Deploy, we saved $1 million annually and we have seen a 20% increase in application time to market." Ronald Bosch Manager, Web Systems, Air France-KLM

"XL Release reduced our release time from test to production from 6 weeks to 34 minutes. The release orchestration and pipeline visibility it provides are crucial for us to meet our Continuous Delivery goals." Andréas Prins Manager, Lease IT, ING

"We automated over 20 packages and found we saved over 25 hours per deployment. One analytic application that took months to get through the pipeline now takes us only days with XebiaLabs. The team is finally deploying into production ‘first time right,’ with no failures." Eric Haynes Director of Architecture and Engineering, GE

"Within just one month of implementing XebiaLabs, we realized a 20% increase in release velocity, 33% increase by month two and later reached a 50% increase." Ganeshram Iyer Manager of Release Engineering, Expedia

16 17 2020 RISING STARS

18 TRUSTED BY

ABOUT BUILDMASTER BuildMaster is a modern Application Release Automation tool used to create simple or complex 29 release pipelines for any organizational need, all Customer references from managed from one central dashboard. BuildMaster is ideal for incremental adoption; starting with a happy BuildMaster users few key users, often on a pilot application, and growing among applications, users, and the VIEW ALL REFERENCES organization as a whole.

"When you move to something like Azure you have an environment that can be completely automated – that's the advantage of a cloud infrastructure. But it still takes a lot of work to do the automation. You need a tool like BuildMaster to leverage the theoretical advantages of the cloud. The combination of Azure and BuildMaster is a real winner." Scott Simpson Partner and CTO, Cambria Consulting

“Deployment process was quarterly or tri-annual releases. And every time you did a release, somebody had to go into the Dev environment for the new release. And that was a half-day manual checklist to go through to get everything configured the right way. Now, all those checklists went away and we went to an automated script process to get… Aaron Jensen Software Architect, WebMD

"Within 90 days, we experienced tangible impact. We saved 160 developer-hours across 40 builds in a single month." Hartville Group

"BuildMaster is playing a crucial role in fully automating the delivery of our software to the cloud." AwarePoint

19 TRUSTED BY

ABOUT FLEXAGON Flexagon is an innovative software company focused on enabling enterprise agility and operational excellence 25 through the adoption of software such as Flexagon's Customer references from FlexDeploy. FlexDeploy is their DevOps and Application Release Automation (ARA) product which standardizes happy Flexagon users and automates the lifecycle for building, packaging, and deploying software across environments. VIEW ALL REFERENCES

“One thing we can say about FlexDeploy is that it just works. The fear of changing from what you had and worrying about something not working, doesn’t need to be there. Our progress has been as fast and efficient as we had hoped it would be, and successful along the way.” Jerry Sullivan Oracle EBS Environment Manager, Amway

“FlexDeploy has provided us with a huge leap forward in terms of code management, environment management, and operational infrastructure automation.” Matt Gerkhardt Manufacturing’s Middleware Engineer, Charter Manufacturing

“FlexDeploy is helping us achieve common processes and tooling for all technologies and platforms, establishing a repeatable and cost efficient solution for automating change across all environments. The breadth and depth of plugins for Oracle, open source, and other commercial tools and technologies is second to none.” Brad Postma IT Manager, Pella

“FlexDeploy provides the streamlined, repeatable, and controlled delivery processes that we were looking for. Exactly what we needed.” Andy Birch Director of Oracle Applications, Starkey Hearing Technologies

20