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Technology Practice overview

www.synechron.com Synechron - Accelarating Digital Our areas of focus

• Capital Markets • Wholesale Banking • Retail Banking • Wealth Management Digital • Hedge Fund • Digital Strategy • Mortgage Lending, Cards & Payments • Innovation • Insurance • Experience Design • Creative & Emerging Engineering • Blockchain COE Our Value Proposition 18 • Artificial Intelligence COE Global Locations • InsurTech COE • RegTech COE A unique approach to market differentiation in • Augmented / Virtual / Mixed Reality the financial services domain $500m • Mobility Privately Held and • Cloud Unlike other firms, Synechron’s “Power of 3” approach and financial services expertise Self-funded gives us a competitive edge to tackle our clients’ problems from any vantage point with • Data Analytics great depth. Synechron combines the “Power of 3” - business process knowledge, digital design and core technology delivery excellence - to drive transformative solutions. We Business Consulting have the unique ability to provide an end-to-end approach, from business consulting 8000+ through technical development to digital enhancement. This empowers us to deliver Team Members • Enterprise Strategy, Architecture and solutions to some of the toughest business challenges. Globally Transformation • Client Experience and Lifecycle Management 150+ • Data Science, Engineering and Governance Marquee Clients • Regulatory Change and Compliance • Finance and Risk Transformation • Innovation Management Vertical • Program Management Services Focused only on Financial Services

Technology 25% Y-o-Y Growth • Technology Consulting • Application Development • Automation • Enterprise Architecture & Cloud • Quality Assurance • Systems Integration • Data & Analytics • IT and Database Support • Microservices and API Development • Business Process Management

1 Technology Capabilities www.synechron.com 2 Synechron’s Financial Innovation Labs (FinLabs) act as an innovation hub - allowing our clients to reap the benefits of Synechron’s digital R&D investment and scale transformative ideas with access to the brightest minds using cutting-edge technology. Synechron combines the “Power of 3” - business process knowledge, digital design and core technology delivery excellence - to drive transformative solutions. Here, clients can touch and feel the latest digital technologies and be energized and inspired to develop transformative solutions. Visitors can do everything from role-playing the customer journey through a typical digital engagement scenario in order to understand the impact of beacons, drones, biometric authentication and virtual reality, to prototyping around new technologies like Blockchain, Artificial Intelligence, InsurTech, RegTech and more.

The breakthrough technology solutions from Synechron’s FinLabs encompass the following:

Blockchain Artificial InsurTech RegTech Intelligence

Data Digital Machine Robo - Advisors Science Banking Learning

New York Charlotte

Fort Lauderdale Dubai Hyderabad Pune

Chatbots Natural Language Devices & Virtual Reality Bangalore Singapore Processing/ Wearables Generation

To know more about finlabs, email us at 11 Global Financial [email protected] User Gamification Innovation Labs Experience Present locations: 300 Expert Consultants New York, Charlotte, Fort Lauderdale, London, Paris Upcoming location: Amsterdam, Novi Sad, Dubai, Pune, Bangalore & Hyderabad Singapore 40+ Accelerators

3 Technology Capabilities www.synechron.com 4 Synechron’s Technology Services

Technology Consulting Application Development Automation Data & Analytics IT and Database Support Business Process Management We have a strong team of financial We believe in developing applications We help deploy the latest evolutions Data is the lifeblood of any financial Synechron provides IT infrastructure Synechron offers technology and services consultants who can tackle our that advance our clients’ digital in automation and provide end-to-end organization. Through proven best and database support for financial strategic services related to business clients’ toughest technology problems. strategies. We work with clients to build automation services, backed by our practices and by embracing the latest services firms. We work with clients process management including Our technical business analysts highly-customized applications and Robotic Process Automation (RPA). Our innovations in Artificial Intelligence on everything from application and implementation, BPM as a service understand complex business needs to shift their development practices to automation practice is made up of four (AI), Blockchain, and user experience performance monitoring to release drawing on our cloud expertise, and create and implement practical Agile. Our Application Development primary service offerings: Consulting, design, we enhance our clients’ ability to change and management across a validation and verification with our Target State Architectures. services includes Architecture & Managed Services, Engineering Services effectively and efficiently store, process, variety of technologies. Quality Assurance (QA) capability, and Design, Development, Performance and Sytorio where we focus on Cognitive analyze, and act on their immense data environment consolidation. We also Engineering, Maintenance & Production Robotic Process Automation (CRPA). potential. We have proven expertise and work with firms on process architecture, Support, and Migration & Application experience in data warehousing, BI, data legacy modernization, business process Decomissioning. lakes and large data computing tools. competence centers and .

Enterprise Architecture & Quality Assurance Systems Integration Microservices and API Cloud QA innovation must maintain pace to Synechron is one of the world’s leading Development keep down costs, avoid bottlenecking, Systems Integrators for specialist A Microservices-based architecture We work with clients to enhance, and uphold the industry’s miniscule technology solutions, with dedicated introduces change that is often well- restructure, migrate, and develop margin of error. Through advanced Centers of Excellence (COEs) for received by those creating modern architectures to support their methodologies and innovative Murex, Calypso, Finastra and Prima applications seeking increased transformation and innovation approaches such as Combinatorics Solutions. Our COEs are known for productivity and faster applications. We initiatives. Our Cloud services include and Synechron’s SYNE Intelligent world-class delivery and aggressive are working with clients to achieve the Software-as-a-Service, Platform-as-a- Process Automation testing tool, we can training programs for our consultants, benefits of a microservices architecture, Service and, Internet-as-a-Service with perform QA faster, more efficiently and for example, our Calypso Campus and which include increased deployability, large-scale enterprise strategy and effectively. Murex Academy. Our trained experts reliability, availability, scalability, migrations, developing and maintaining have experience across front and modifiability, and better DevOps Cloud-based infrastructure, and middle, back-office, risk and accounting alignment. We also are working with transitioning to Serverless computing applications across all asset classes. firms on their Omni-channel Application models. Programming Interface (API) strategies.

5 Technology Capabilities www.synechron.com 6 Technology Application Consulting Development

Synechron’s Technology Consultants We have experience in each of the business areas and building and As a digitally-driven company, Our Development Approach Agile & DevOps are -functional business analysts maintaining the business systems that run these operations daily Synechron believes in Our Application Development practice At its core, a digital enterprise is rooted across Investment Banking, Retail Banking / Core Systems, Mortgage that bring our clients deep domain developing applications that has extensive experience developing in a DevOps methodology, promising / Lending, Wealth Management, Asset Management, Corporate applications to deliver complex financial and delivery, experience in Banking Financial Services Banking, Cards and Payments, Infrastructure and Insurance. advance our clients’ digital solutions within the restrictive scope enabled by portable components, and Insurance (BFSI). Our Technical We have run large-scale, global programs across front-, middle-, and strategies by contributing of regulations, compliance and risk standardized code, interoperable Consultants and Business Analysts have back-office systems and are uniquely capable of understanding the lean, future-proofed solutions management. This financial-fluency applications, and a steady stream of experience working across the majority of broader impact of a change initiative and incorporating the needs that are compatible with allows Synechron to tackle complicated updates to stay current. With each and concerns of each business unit touched, resulting in an efficient, problems with lean, versatile, and development initiative, Synechron works the world’s largest tier one global banks streamlined, and integrated solution. their technology ecosystems. communicative development teams. with clients to introduce increasingly across the buy- and sell-side, custodians, However, before a digital We understand the unique business challenges and technology However, to adhere to our high Agile applications, thus laying the intermediaries and market operators, and workflows that different business units within these organizations enterprise can be achieved, development standards, Synechron groundwork for enterprise DevOps and insurance companies. are facing and have experts across asset classes: Equities, FX, Fixed firms must transform their employs a series of proven ultimately, a Digital enterprise. Income, Commodities, and Alternatives. application development methodologies and best practices specifically designed to address We are data experts, architects and analysts and take an enterprise Development Skillsets & Toolkits processes which in many cases both immediate needs and future approach to data including data governance, data analytics, will involve embracing Agile and considerations. We are systems Synechron is systems agnostic and data science, distributed ledger technology (DLT) and quantum agnostic and limit the use of toolkits offers full stack development and computing. DevOps. during development in favor of consulting services for AngularJS, .NET We are solving our clients’ most complex engineering and enterprise- We recognize that every firm is at a developing light applications from the and Oracle, has a Microsoft Application wide transformation challenges. different place in their transformation ground up. In doing so, we provide Development Certification, and process, which is why Synechron critical architectural solutions that aren’t offers a full set of Java services including embraces Agility at the cornerstone of tied down to specific technologies and Technology Consulting, Application our consulting approach. With a diverse for which technology stacks are kept up Development, Solutioning and skillset, financial focus, and strategic to date easily. Governance. approach, we can develop robust While we employ limited toolkits per solutions for today while progressing project, we do have extensive experience enterprise strategies for tomorrow. and expertise across both major and niche development toolkits, many Agile and DevOps enabled, allowing us to work within our clients’ unique technology environments and reducing the need to add additional tools.

7 Technology Capabilities www.synechron.com 8 DevOps

1. Continuous Integration Travis CI Baboo TeamCity

2. Integrated Test Automation, Selenium & cucumber

3. SGM tools - Github Bitbucket

4. Containerization using docker or

5. Container orchestration using Kubernetic, StackStorm

 Chef Vagrant  Puppet Bcfg2  Docker Packer SPEED Our Application Service Offerings  Ansible Cobbler Rkt ElasticBox Salt Terraform Kubemetes Mesos The Structured Project Execution & Engineering Discipline (SPEED) is Synechron’s Synechron’s Application Development BladeLogic CFEngine  AWS Bluemix  proprietary development framework to provide superior code quality, efficient practice works hand-in-hand with Azure Apprenda 12C  PostgreSQL Heroku  Cloud  Rackspace Foundry delivery, and standardization across individual applications or enterprise initiatives. our other Technology Teams such as  MySQL  DB2  MSSQL  Cassandra Applied to Engineering and the Systems Development Lifecycle (SDLC), SPEED Quality Assurance (QA) and our leading XL Release Serena Release HP Codar UrbanCode Release focuses on four primary areas: Digital and Consulting experts to  GIT  GitHub Excel BMC Release process  SubVersion  BitBucket Plutora release  CA Service Virtualization 1. Guidelines and Best Practices develop robust programs. Mercurial Helix Establishes standards to produce code that is clean, secure, defensive, efficient,  Maven Gradle  VisualBuild Trello Flowdock and scalable. Review phases are used to fortify security, performance, Our services include: Buildr  ANT LuntBuild  Jira Pivotal Tracker QuickBuild Meister Rake HipChat  ServiceNow scalability, reliability, supportability, and extensibility. Tasks are graded on Devops • Architecture & Design  MSBuild BuildMaster UrbanCode Build  Slack importance and criticality, encouraging timely delivery, efficient resourcing, risk   Jenkins Travis CI Shippable Splunk Graphite mitigation, enhanced documentation, and regular testing and analysis. • Development  Codeship Circle CI ContinuaCI Kibana Icinga   TeamCity  Bamboo Cruis Control New Relic Nagios 2. Metrics • Performance Engineering Continuum SnapCI Gump Moogsoft Ganglia Using the Best Practices framework, projects are measured by both maturity • Maintenance & Production Support    and quality, factoring in variables such as project size, developer resources Archiva  Artifactory SSH UrbanCode Deploy Rundeck Nexus NuGet Capistrano SmartFrog Octopus Deploy expended, and the amount and types of defects generated. • Migration & Application Sunset / Rapid Deploy Julu XL Deploy Decommissioning FitNesse  Selenium  GO  Code Deploy  Deployment  Cucumber Cucumber JS CA Nolio Electric Flow Manager 3. Reusable Assets, Templates & Artifacts  Junit  Jmeter Sumo Logic  Appium XL TestView  Voltage  Logstash To maintain consistency and compare disparate projects, refer to a series of Gatling TestNG CyberArk Loggly reusable SDLC templates and checklists. Qunit  TestComplete Tripwire  Graylog

4. Standardized Components & Tools Strategically use vetted and pre-developed architectures, tools, components, Database CI Deployment Cloud/IaaS/PaaS BI/Monitoring SCM Repo Mgmt. Config/Provisioning Release Management and standardized platforms, while maintaining a robust code repository. Logging Build Testing Containerization CollaborationDatabase Security Testing SCM

Logging Cloud/IaaS/PaaS Security

CI Containerization Repo Mgmt.

Build BI/Monitoring Config/Provisioning

Deployment Collaboration Release Management

9 Technology Capabilities www.synechron.com 10 Quality Automation Assurance

Automation can not only be processing of unstructured data, 5. Effort: As financial firms increase their When effectively implemented, Test Automation is an essential component of applied on processes that are predictive and prescriptive analytics, What is the volume of data? What any development cycle. However, improperly implemented, automation can be and automation of tasks that involve dependency on rapidly-evolving repetitive, easily susceptible to is required to make the automation inefficient, costly, lack thoroughness, and without regular maintenance can rapidly judgement (where human interference adhere to compliance standards? Does it technologies, Quality Assurance become ineffective. Synechron’s QA practice works with clients to answer critical error, rules-based, and/or time- is generally needed at this stage today). require a GUI or batch processing? (QA) innovation must maintain questions such as What to Test, How Much to Test, and What to Automate. sensitive but also on processes Essentially, this means a shift from 6. Cost: pace to keep down costs, avoid that require human judgement. going from automating processes using simple rules for sorting out data and What would it cost to implement? bottlenecking, and uphold the SYNE Intelligent Process Automation in Testing A mature RPA approach replicating human decision-making on industry’s miniscule margin of To address potential test automation inefficiencies, Synechron developed the implemented strategically more complex cases. error. Additionally, efficient and Synechron works with our clients to SYNE Intelligent Process Automation in Testing tool. This tool uses Combinatorics not only contributes to cost- Synechron has develop Six Core create a process that outlines reliable automated QA tools to identify the least tests required to achieve maximum test coverage and applies Selection Criteria Measures to reduction but improves all initiatives being considered for Artificial Intelligence to write, execute and document those tests. On a recent project strategically prioritize automation such as Selenium, HP – UFT productivity because there automation and grades them across the with a major bank, the test optimization provided by this tool saved over 300 hours efforts. formerly QTP, TestComplete, of QA labor per release while enhancing coverage. are fewer human-errors and six criteria, assigning criteria weightage JIRA, IBM Rational, LISA, employees can have their time 1. Stability: scores based on stakeholder success metrics. ese scores then are applied to Telerik, Appium, JUnit, SoapUI freed up to focus specifically How repetitive is the process and how predictable are the outcomes? What are the graded criteria to generate single and many has become a on complex tasks that require the frequency of changes to the process priority scores for each individual necessity as firms transition process and formalize an action plan. human intervention and and underlying applications? from Waterfall to Agile and therefore, add more value. 2. Complexity: DevOps methodologies. Are there security and encryption Through Synechron’s advanced measures to consider? How many The most mature companies are methodologies and innovative integration points are there? focused on mastering Cognitive RPA, proprietary tools, QA can be which is considered the “future of RPA,” 3. Human Factor: performed faster, cheaper, and because it will allow the greatest of Is the process rule- based or require more effectively than ever. cost savings, intelligence, and the most human judgement? Does the process enhanced customer experience. require manual intervention? Cognitive RPA leverages AI technologies 4. Business Priority: including Vision, Machine Learning and Natural Language What is the impact of the process on Processing (NLP) to enable the day-to-day business?

11 Technology Capabilities www.synechron.com 12 Enterprise Architecture are important considerations to be made � Platform as a Service (PaaS): Synechron has an Amazon Web Services & Cloud regarding infrastructure, deployment, A cloud-based platform environment (AWS) Partnership at the Advanced Level, and delivery. Identify the right mix of for developing, testing, sandboxing, and also has achieved the Microsoft technologies for your strategy early, as managing and deploying applications Technology Cloud Platform Competency they will directly influence your evaluation where applications can be hosted allowing us to advise clients on either of technology needs and play a significant either on a Public or Private Cloud platform and the required approach. part in your deployment strategy. (which can be hosted locally or by a Determining your cloud hosting strategy 3rd party), depending on your firm’s will be largely dictated by identifying security requirements and priority the primary service category for your placed on cost cutting. applications. � Software as a Service (SaaS): � Infrastructure as a Service (IaaS): Applications designed for end-users, The hardware and software that delivered over the web without powers your cloud. Hosting options requiring download are typically include both Public and Private Cloud hosted on a Public Cloud. options; however, there are benefits of taking a Hybrid Cloud approach, The next phase will dive deeper in to the which is the preferred solution for technological considerations necessary for firms looking to both cut costs while the implementation/migration stage, and retaining maximum visibility into their involve using best practices to ensure that more protected assets. the project hits the ground running.

Technology Capabilities

We can provide an end to end partnership the focal of Infrastructure solutions. • Phase 1: for the Cloud onboarding journey and Configure the applications to use There is an array of DevOps tools available in the process not only deliver the the Cloud Infrastructure for “burst” to implement automation at various technology solutions, but also enable the scenarios. levels of the life cycle. It is important for IT Service Management (ITSM) processes organizations to impress these tools and •  Phase 2: How to Approach a Cloud Project and establish a DevOps culture. platforms in the culture and the day-to- Identify isolated components in the There will be multiple business drivers that will require Cloud day life cycle to get maximum adoption application architecture and replace adoption, but whether cloud is a solution to an initiative or the Technology Solutions and benefits. Our experience with DevOps with Cloud Services (ex: Data Security, Rapid Application Development using and SysOps can help accelerate the 3rd Party Integration APIs). initiative itself, it is critical to approach adoption strategically and decision-making on the tools suitable to SaaS and PaaS •  Phase 3: develop an enterprise view. the ecosystem and help maximize the Migrate the User Interface. Organizations can take rapid advantage adoption and continuous improvement. of the Cloud by migrating their ITSM, •  Phase 4: Some of the other Infrastructure Customer Relationship Manager (CRM) Migration of Business Logic and Data Synechron has a proven methodology that such as data normalization or fulfilling what expertise is needed for each of the solutions include Disaster Recovery & and other Operational Systems to SaaS- would involve further evaluation addresses how to: regulatory requirements. solution areas. Containerization. While Cloud based DR based solutions. Our experience includes for Hybrid solutions, depending can help enterprises realize cost-benefits, Vertical SaaS, Horizontal SaaS, Open API on Security and Performance 1. Align Cloud Strategy with Appropriate 3. Determine the Technology: 4. Run a Cost Benefit Analysis: Containerization can help migrate legacy Integration and Data Migration. considerations. Business Drivers: Once scope and objectives are fully Performing a systematic and thorough applications, without having to invest in Identify your business objectives, assess formed the technology components of the evaluation of the solution benefits and Additionally, there are significant benefits re-engineering. Our experience with multiple cloud your current processes, and define the solution need to be defined associated costs is a critical step. However, to be had by simplifying IT operations. providers, UI frameworks, Micro- use case. Are you looking to cut costs when initiating a large-scale paradigm Organizations can achieve this by relying Application Migration services and data integration can help or enable technology innovation? Is Phase 1: Determine Your Technology shift, it can become exceedingly complex. on cloud-provided managed services and In order to maximize the benefit of organizations with the end to end journey there a business process that needs to be Ecosystem - Without measures for ongoing cost/ delegating the operational management migrating applications to the Cloud, and manage risks at an early stage of the improved or a regulation that need to be Determine what will be hosted on benefit management the initial vision tasks, instead focusing efforts on building enterprises need to evaluate between “Lift project. implemented? Every process must start premises as opposed to in a public cloud. can be missed and the benefits lost amid business capabilities. PaaS solutions and Shift” and “Shift and Adopt”. by taking a step back to articulate the Decide if multiple IaaS vendors and escalating costs. Transitioning from provide ready-to-use applications which problem we are trying to solve. solution sets will be involved. Evaluation on premises hardware to the ultimate can be used to quickly build enterprise A Lift and Shift strategy is most logical may determine that a hybrid cloud flexibility of a public cloud provider scale applications which allow for for legacy applications with low ROI 2. Define Your Requirements: approach as well as a hybrid vendor can create a complicated (albeit often customizations to tailor the solution as on re-engineering but high ROI for Ask yourself, is cloud the solution, or approach will create an ecosystem desirable) shift in reclassifying business per business needs. We have experience infrastructure, maintenance and support. just one component of the solution? best equipped to deliver your cloud expenses from Capital Expenditures across multiple application management Our experience with DevOps, SysOps Establishing a controlled project is a requirements. (CapEx) to Operating Expenses (OpEx). platforms, database services, API and Containerization can accelerate the critical step to maximize your resource Striking a strategic balance while management solutions, and cloud-based process of such migrations. expenditures and lay a strong foundation Phase 2: Determine Your Technology considering the complexity of the business contact center platforms. for your project roadmap. For some, Portfolio - and technology factors requires deep A Shift and Adopt implementation requires cloud adoption is best implemented With the core ecosystem in place, map out expertise. Infrastructure Services a high degree of re-engineering and is best through a series of manageable, controlled the solutions architecture. Identify which implemented in a phased manner. This These include several short-term and long- POCs, delivering benefits and creating a vendor toolsets and components are best 5. Create an Implementation Strategy: would also involve careful consideration term solutions that the Enterprise could roadmap to scale. Migrating to the cloud and how they will interact. Consider how As you evaluate your use case and for Hybrid solutions and data exchange benefit from: DevOps and SysOps being might incorporate other existing projects the project teams will be structured and develop an implementation strategy, there with other enterprise systems.

13 Technology Capabilities www.synechron.com 14 Systems risk management and accounting. COE info for chart – Corporate brochure Integration Calypso is used by over 34,000 market professionals in over 60 countries. As a Certified Solutions Partner since 2006, Synechron houses more than 100+ Calypso experts who can help clients manage, integrate, support and accomplish version upgrade projects for • Partner since 2008 • Partner since 2006 the Calypso solution suite. Synechron’s • Partner Status: Alliance Partnership, highest level of part- • Partner status: Global Calypso Alliance Partner Calypso Center of Excellence gathers nership in Murex • Areas supported: and reinforces its Calypso skills, respond • Areas Supported: Front to Back to Risk and Accounting • Front-to-Back-to-Accounting to tenders efficiently and propose new • Cross assets and cross modules: • Cross-Asset managed services offerings to its clients. • Implementation • Phases: • Upgrade • Implementation & Extension • Capacity Management • Upgrade Finastra • Cloud • Testing as a Service Formed in 2017 by the combination • Support • Application Maintenance of Misys and D+H, Finastra provides • Testing factory • Application Support the broadest portfolio of financial • Health Check • Capacity Management services software in the world today - • Config Management • Health Check & Audit spanning retail banking, transaction • Prestudy & Advisory banking, lending, and treasury and Key point of differentiation: • Rationalization capital markets. As a Finastra Premier • A large, global pool of highly talented Murex Experts Select Partner since June 2017 (Fusion Xasset and Xmodules Key point of differentiation: As one of the one of the world’s Quality Assurance Analysts, and Support Capital and Fusion Banking), Synechron • Nearshore and offshore delivery centers in Serbia, Cana- • A large, global pool of highly talented Calypso consultants helps deliver solutions which enable leading Systems Integrators for Analysts to optimize delivery. da and . • Nearshore and offshore delivery centers in India and customers to deploy mission critical • The Highest level of partnership with Murex Alliance Serbia specialist technology solutions. Murex technology on premises or in the cloud. Partner since 2008 • A Global Calypso Alliance Partner since 2006 Our services include Strategy As an Alliance Partner of Murex, Finastra’s scale and geographical reach • Synechron’s Murex Center of Excellence: A strong prac- • Synechron’s Calypso Center of Excellence & Advisory, Implementation & Synechron employs highly skilled means that they can serve customers tice recognize by Murex • Synechron’s Calypso Campus Murex experts with experience in effectively, regardless of their size • Synechron’s Murex Academy: A real in-house training Migration, Training, Support, various versions of the product and or geographic location—from global institution Testing, Maintenance, all phases of the project life cycle, i.e. financial institutions, to community Version Upgrades, and study, implementation, development banks and credit unions. Through Decommissioning. and support. Synechron was the first Finastra’s, secure and reliable solutions, company to sign the ‘Global Relation customers are empowered to accelerate Agreement’ with Murex. Since its growth, optimize cost, mitigate risk To enhance our global services network, inception in 1986, Murex has played and continually evolve to meet the Synechron maintains product-specific a major role in proposing effective changing needs of their customers. 48 Centers of Excellence (COEs) for Murex, technology as a catalyst for growth of the world’s top 50 banks use Finastra Calypso, Finastra and Prima Solutions. and innovation in capital markets. It technology. • Partner since June 2017 • Partner since 2014 Through these COEs, our global network has devoted nearly 30 years to the • Partner status: Premier Select • Partner status N/A of specialists has access to the support design, implementation, and evolution • Products supported in scope of partnership: FusionCap- • Areas supported Modules: Portal, Policy, Billing & Claims. resources, platform knowledge, training of integrated trading, risk management, Prima Solutions ital Summit, FusionCapital Sophis, FusionBanking Loan Role: BA, QA, Dev, Project Manager, Scrum Master seminars, best practices, and hands-on processing, and post- solutions. As a partner, Synechron shares its IQ, FusionBanking TI+ training with the latest versions and Synechron draws on its Murex Center expertise with Prima Solutions for the • Additionally, Synechron is also supporting: FusionCapital Key point of differentiation: modules. of Excellence to gather and reinforce implementation of Prima Insure™ which Kondor, FusionCapital Opics, FusionRisk & Fusion GPP • Historical partner, European Delivery Center, Training its Murex skills, respond to tenders Our COEs are known for world-class is fully web modular, multilingual and • Scope of services include: capacity efficiently and proposes new managed delivery and aggressive training available in SaasS mode, that covers the • Capacity Management services offerings to its clients programs for our consultants, for whole life cycle of an Insurance policy: • Managed Services including Run the Bank (appli- example, our Calypso Campus, Murex Calypso distribution, underwriting, contract cation maintenance, application support…) and Academy, Prima Boot Camp and claims and financial management. Change the Bank (implementation, upgrade …) Calypso is a leading provider of front- Finastra University. Our trained experts • Bespoke Consulting to-back technology solutions for the have experience across front-, middle-, financial markets. It has over 18 years and back-office applications across Key point of differentiation: of experience in delivering cross-asset all asset classes. Our experts include • Dedicated services complementary to Finastra offering: solutions for trading, processing, Business Analysts, Technical Analysts, automated UI testing (Summit, Sophis, Loan IQ), archiving (Summit) • Mix-shore delivery model Synechron applies our global network of product-specific expertise to deliver front and middle, back-office, risk and accounting applications across all asset classes. We have expertise in Charles River, SEI and Oracle Flexcube platforms and many more.

15 Technology Capabilities www.synechron.com 16 ETL Design Thinking and Experience Big Data Design Data and Employing expert knowledge across Strategically integrate Big Data using Analytics the most advanced ETL tools available Gain an improved understanding of the NoSQL, distributed computing and data to offer an efficient and thorough ETL data available, improve reporting and draw warehouse appliances. Synechron has process. Seamlessly integrates with more meaningful insights through custom experience building the infrastructure and governance, data strategies and metadata data visualization and UI development. the expertise with key tools empowering management to maximize data quality Services include: clients to take a proactive approach to Big and usability. Such tools include: Data. Such tools include: • Experience Design • Ab Initio • Design Thinking • Apache Mahout • DataStage • UI/UX Design • Apache HBase • MSBI • Dashboard Design • Hive • Informatica • Mobile/Multichannel Development • MongoDB • Pentaho • Data Visualization • Cassandra • BODS • Websites / Portals • RavenDB • Netezza • Teradata Blockchain Data Storage Architecture & • Tableau Take a decentralized approach to data Methodologies • Qlik with enhanced security and data quality Determine the best data storage • Kibana through Blockchain. Our Blockchain methodology and build the solution Center of Excellence (CoE) developed six best suited for the specific need. Such Accelerators for real business use cases, methodologies include: Cloud including Trade Finance, KYC, Mortgage Financing, and more. Our platform • Data Modeling Use the cloud for data storage, analytics, expertise includes: • Data Lakes virtualization, disaster recovery and • Data Warehouses more in a public, private or hybrid cloud. • Ethereum • Data Rivers Synechron has extensive experience in • Quorum • Data Virtualization cloud technology including: • Corda • Relational Databases • Hyperledger Fabric • NoSQL • Cloud Migration • Ripple • Developing and implementing PaaS, IaaS, SaaS and DBaaS solutions • Cloud Privacy and Security • Build API Gateways • Containerization Synechron offers end-to- Business Consulting & Strategy efficiency. We also help our clients to end data services, which prioritize data storage and architecture, Synechron Business Consulting from relational databases to traditional include data management offers extensive experience in Master database alternatives such as NoSQL, Data Management and Metadata and strategy, technical virtualized/federated databases, Capabilities include: Management, including strategy, columnar database and in-memory delivery of data infrastructure road mapping, gap analysis, project databases. Data Management & Governance Reporting & Analytics AI Automation and Data Science and applications, and data management and designing federated data models to establish effective, Manage your data environment more Reduce risk, adhere to compliance and Use automation and AI to improve data innovation and visualization. Digital Innovation Through proven best practices enterprise-wide Data Governance efficiently, integrate data processes, and regulatory requirements and develop quality, reduce manual workload, improve and Data Management systems, all As the financial data ecosystem has unlock the potential within your data. analytics to empower clients to make speed and efficiency, and power advanced and by embracing the latest the while enhancing data privacy exploded, digital innovation enables Services include: critical decisions concerning revenue, analytics. Techniques and Tools include: • Enterprise Data Architecture Strategy sales, risk, profits and more. Services • Natural Language Processing innovations in Artificial requirements such as GDPR and firms to maximize the product of that and Development include: • Robotic Process Automation PSD II and related cyber and security data. Synechron is on the forefront of Intelligence (AI) and Blockchain, • Data Integration • Develop reporting and analytics • Cognitive Machine Learning requirements. We have a proven track digital innovation in financial services. and user experience design, we • Federated Data Architecture platforms • Data Science record designing strategic, practical, Through emerging technologies such • Data Quality Audits • Building Dashboards & • Chatbots enhance our clients’ ability to organizational and technological as AI, structured data can be extracted • Premium Terminal Optimization ScorecardsCloud Privacy and Security • Robo-Advisors effectively and efficiently store, data programs based on our expert from unstructured sources, analytics • Market Data Optimization • Microstrategy • Sytorio process, analyze, and act on knowledge of risk and regulations, both can be enhanced and automated, and • Master Data Management • Data Mining • Automation Anywhere regional and global, including MiFID II, data and executions can be shared, • Meta Data Management • Tool Stack Expertise (MSBI, BO, • Blue Prism their immense data potential. Cognos, Pentaho, more) • UI Path III, and many more. logged, automated and executed • Data Lineage securely. By using Blockchain, we are • Data Cubes Technology Development leading the industry in using Distributed • Portal Development and Integration Ledger Technology (DLT) and smart • Key tools include Xcalar, Spark, flink Data ingestion tools and storm We help financial services firms take contracts to build trust across networks • Data Ingestion their business decisions and execute and to create a golden source of data actionable technology solutions. • Storage, and Methodologies and list while eliminating reconciliation. We also Kafka Synechron’s technology practice can use Design Thinking and Experience map data lineage, unite and normalize • Apache Flume Design to create intuitive, engaging • Scoop siloed data through data lakes, deliver and streamlined workflows and User • Amazon Kinesis cloud strategy and migration programs, Interfaces (UIs) that enhance data • Apache NiFi develop data security infrastructures, visualization. and employ the most advanced ETL tools to maximize data process

17 Technology Capabilities www.synechron.com 18 IT and Database Microservices and API Support Development

Synechron provides IT We deliver L1, L2, L3 Database server support including SQL Server, Oracle and A Microservices-based We take a best practice approach focused on integration into DevOps practices / Greenplum; L1 support for all desktop issues and software installs. For Storage and managing the lifecycle of each service, development team alignment to build capabilities infrastructure and database Backup Support, we excel at disaster recovery and business continuity planning architecture introduces change with a product mentality, Open API Gateway Patterns and a Service Mesh for Service support for financial services and equipment operation, utilization, and load balancing. We also provide remote that is often well-received Discovery, and a containerization strategy to have stable and predictable deployments. infrastructure management and network and IT security operations support related to firms including database by those creating modern We are working with clients to achieve the benefits which include: operations support, service equipment operation and utilization, load balancing and redundancy. applications seeking increased • Deployability – increased agility to roll out new versions of a service due to shorter desk operations, storage and productivity and faster build, test and deploy cycles. This enables implementation of service, security, backup support, network applications. replication, persistence, and monitoring configurations. and IT security operations • Reliability – a fault with a microservices-only approach is that it only affects that support, and ETL environmental microservice and its customers, unlike faults cascading through in monolithic applications support. We work with clients on everything from application • Availability – higher availability for the services that are not undergoing change and performance monitoring • Scalability – Microservices can be scaled independently using pools, clusters, and to release change and grids, making the approach a great match for cloud elasticity management across a variety • Modifiability – Microservices offer the flexibility to consume new frameworks, libraries, data sources, and other resources of technologies. We also are working with firms on their Omni-channel Application Programming Interface (API) strategies to support their microservices architecture ambitions.

19 Technology Capabilities www.synechron.com 20 Business Process Case Studies Management

The Process Cloud Provider Vendor Analysis Before any significant project mapping could begin, we needed to select the cloud provider best suited for the unique demands of the financial services industry and the project’s requirements. We selected Microsoft Azure for 3 primary reasons: 1. PaaS: At the time of the analysis, Microsoft Azure immediately stood out as the best platform, with .net being a natural fit for the PaaS model 2. Compliance: Azure has a number of built-in compliance offerings to address a growing list of financial regulations and a commitment to the General Data Protection Regulation (GDPR) that when combined with our client’s proprietary security and compliance measures, would create a stronger overall infrastructure 3. Service: Microsoft Azure offered greater assurances that it would provide reliable service, continued Synechron offers strategic Synechron has a longstanding Pega partnership and is an expert in Pega-related development of the cloud technology, technology platforms and frameworks with proven expertise on implementations in the and most importantly, could be technology services for BMP financial services industry in architecture assessment, upgrades, and migrations. entrusted to securely host our client’s including implementation, data In terms of Business Process Outsourcing, we work with firms on a variety of policy Enterprise Cloud Migration cloud, QA and environment admin systems, digital document repositories, claims adjudication systems, OCR systems, consolidation. We draw on to run KPO and BPO services. Bringing all businesses apps into the Cloud for a Global Tier-One Application Analysis our expertise as technology Bank We then needed to develop application architects and in legacy analysis protocol including a thorough modernization to help clients The Project review of each application, beginning with build and maintain their BPM a high-level code analysis, then drilling Synechron was selected by a global, tier-one investment bank to facilitate an Enterprise down to a line by line code analysis in Centers of Excellence (COE). Cloud Migration of over 1500 applications to a private cloud to deliver them as a Platform order to identify the remediation point. as a Service (PaaS). The migration was motivated by three primary objectives – cost- Using Microsoft’s Ndepend, the code is cutting, enterprise-wide technical upgrades, and Safety and Soundness. then assessed for quality and maximum The bank wanted to migrate to pay-as-you-go servers off-premises, to drastically reduce compatibility. Lastly, the application is datacenter overhead and maintenance costs associated with high-capacity 24/7 business assigned a classification of either PaaS and enable dynamic provisioning and resource pooling. This would allow them to pay for or IaaS. It is during this process that resources as expended as opposed to continuously running servers to handle peak loads, these applications undergo a Safety and significantly lowering operational costs across the infrastructure and future applications. Soundness examination, unsupported In order to achieve an enterprise-wide technology upgrade, the company then would components are upgraded to cloud- need to migrate its applications onto the cloud through a strategic and phased delivery tech and applications are encrypted for approach to fit the broad needs of the bank’s many financial units while delivering an maximum security. enterprise-wide upgrade. We then analyzed and mapped internal Finally, improved security was a key criteria. The cloud which would need to bring and external dependencies, third-party together out-of-the-box security features as well as re-enforced security measures services, unmanaged code, external like data encryption. Safety and Soundness would need to be performed across all libraries and an exhaustive list of all other applications, requiring a deep understanding of financial services business operations, variables. Once completed, we developed compliance risks and potential security threats. our migration plan.

21 Technology Capabilities www.synechron.com 22 Case Studies

Three Phases of Migration The Results

Phase 1: Phase 3: While the project is ongoing, early returns To initiate the migration, we worked with Our final stage will consist of the more indicate considerable ROI. The Safety our client to select 10 low-risk, non- technically complex, business-critical and Soundness initiative has successfully business essential apps. This was treated applications. With these apps, reliability is upgraded security and enhanced as a testing phase to establish process. paramount and testing before activation application compliance. With a strong After these 10 apps were successfully is crucial. Due to the “pay as you go” strategy in place, we’ve reliably hit our 200 migrated and our process was tuned, we cost structure and dynamic provisioning apps per quarter goal and all the target then proceeded to migrate the remaining inherent to the cloud, we will be able KPIs, including: non-business essential applications. to extensively test these apps without • Reduction of on-site hardware and having to divert resources from other processing demands Phase 2: apps and without having to procure • Enhanced security The second stage of migration consisted additional hardware. When the migration • Improved performance and efficiency of more complex apps that may handle is complete, we will have seamlessly from cloud based apps more confidential data and require higher transitioned over 1500 fully functional • Assured compliance security measures. With our processes in applications to the cloud, without place, an aggressive migration goal of 200 interrupting service. apps per quarter was established.

Governance Team

Consultation for review and Technical Recommendations, prioritization Issues Utilities/ Accelerators

IMA Extraction & Automated Code Generation Migrated Apps

Migration Migration Global Investment Manager QA Teams Teams Team

Low Low

Medium Medium Objective Solution High

Pending High • A leading global investment manager • Synechron delivered a 4-week Proof • This engine could be trained to wanted to enhance its Investment of Concept (POC) to prove that incorporate Cognitive Robotic Management Agreement (IMA) through advanced AI and Machine Process Automation (CRPA), Monitoring, Reporting and documentation process. Learning, accurate assessments Machine Learning and Data Science PMO Team Controlling • The client used a proprietary platform and robust code generation for IMA to automate rule generation, to automate compliance checking documents could be automated. classification, alerts and reconciliation and guideline administration. IMA • Unstructured PDF and XLS IMS files for breaches, as well as predict future documents were manually assessed were digitized with Optical Character breaches. line-by-line and hand-coded into Recognition (OCR). Natural Language the platform. With thousands of Processing (NLP) was used to read Benefits documents to assess, the process the files, extract the intent, and auto- became costly, time-consuming, and generate rules to be input into the • Automated processing of investment error prone. compliance platform. guidelines • The client sought to automate the • Once trained, the POC successfully • Automated rule generation analysis and code generation of IMA processed documents and auto- documentation. generated rules matching the • Increased efficiency and reduced documents’ manual assessments. errors to enhance downstream surveillance and compliance • A roadmap was developed to extend the POC into a broader, end-to-end • Value-added intelligence due to business processing engine. enhanced data processes

23 Technology Capabilities www.synechron.com 24 Case Studies Key Delivery Locations

Technology Services to gain increased control Multi-location engagement delivers best skills/cost mix on a sustainable basis over the client’s business.

New York, USA Charlotte, USA

• Located in Times Square, in the heart of • 500+ consultants spread across NYC and close to our Tier 1 clients charlotte region • 70+ employees working from our • Dedicated Junior Associate program global HQ with collaboration with 8 universities • 250+ employees in tri-state area • Availability of Domain specialists with Cross-asset Liquidity Risk Omni-channel MiFID II and EMIR Regulatory • Working with top 4 / 5 Investment Techno-Functional expertise across Platform API using Microservices Reporting & Publishing Banks trade life cycle • 50 employees in Canada • Synechron works with Tier 1 Banks and Focused on data storage across Synechron was approached by a Synechron drew upon its financial services Asset Management firms within this • Around 100 employees in Nashville, TN commodity machines using: leading insurance provider to create an expertise and deep knowledge of MiFID II region Omni-channel Customer Experience. / EMIR regulations to formulate a strategic • A cutting-edge Synechron FinLab • Hadoop Distributed Filing System • FinLabs centre with focus on innovation for maximum fault tolerance and Synechron would integrate three approach to testing and development. showcasing Innovations in Blockchain, efficiency primary technologies, Microservices Synechron employed agile development AI and more Architecture, Containerization and Cloud methodology and an iterative QA and • Scala-based Spark framework due to • Architecture consulting practice Computing.​ development approach. the rich implementation of clustering • Seasoned delivery management and parallel compute algorithms in its Machine Learning library to achieve real-time scoring.

Fort Lauderdale, USA London, UK

• Dedicated IT Associate Development • Synechron’s London office is based Program to hire talent available from in central London within walkable universities such as Broward, Florida distance from major tube stations State University, FIU, Rutgers, Miami, • 150+ seater development centre etc. • Boardroom with video conference • Successfully trained and deployed facilities for daily huddles many developers for large investment • Matured “Power of 3” offering banks supporting client needs across Digital, Rationalizing and evolving A massive migration of the • Retail banking and insurance clients Business Consulting and Technology the maintenance of a Calypso Murex kind • Low cost development centre Consulting • Synechron FinLabs to accelerate digital • Provision to create a secured project system The EDF group is a leading European innovation projects area Crédit Agricole - Corporate & Investment energy provider and a key player in Banking is ’s largest bank and France. We were tasked with switching • A cutting-edge Synechron FinLab one of the largest in the world in terms over the Finance Division’s IT system showcasing Innovations in Blockchain, of capital. Our objective was to deploy from Murex 2.10 to Murex 3.1, in AI and more and maintain all Calypso environments addition to configuring the front-to- with one dedicated service center team back, risk and accounting modules. We to manage four systems. This enormous partnered with Murex and managed undertaking allowed us to build an entire the re-implementation by validating service center around Calypso for business business specifications using the MXpress analysis, architecture and development. methodology. Synechron SI team successfully delivered smooth integration of thousands of financial transactions keeping IT cost minimal, configuration of MX modules and upstream & downstream interfaces.

25 Technology Capabilities www.synechron.com 26 Partnerships

Throughout its growth story, Synechron has strengthened its expertise across verticals to ensure it has experience in the most cutting-edge technologies and platforms. Some of our key partnerships include ConsenSys, Microsoft, Enterprise Ethereum Alliance, R3, Quantexa, Solidatus, Logical Construct, Finastra, Calypso, Murex, Prima Solutions, Pega, MAPR, Salesforce, Paradatec, BlockApps, Microsoft Gold Certification, Oracle Gold Partner, Liferay, Sitecore, Smartbear, Mobile Labs, Xcalar, and Cloudera. These partnerships also enable the immensely talented Synechron workforce to provide specialist digital, business consulting and technology services to its clients.

Pune / Mumbai / Bengaluru / Novi Sad, Serbia Hyderabad / Chennai- India Innovation Partners • 160+ employees in Novi Sad • Dedicated Delivery Management • Projected growth to 500 employees in structure ensures team operates as a the next 3 years global “virtual team” • Synechron Innovation projects being • 4000+ strong cross-asset capital executed from Serbia markets practice across India locations • Local Centre of Excellence on • Account-based Training / University (i) Full Stack Java with Angular / ReactJS model for effective skill building (ii) Hybrid QA • Secure facilities with both logical & (iii) A.I / Machine Learning physical project segregation • Low-cost development centre • Growth planned from 6,000 FTE to • Successfully trained and deployed 75+ 10,000 developers for large financial services • A cutting-edge Synechron FinLabs clients Systems Integration Partners at Pune, Bengaluru and Hyderabad • Asset Management, Exchange & Tier 2 showcasing Innovations in Blockchain, banks AI, RegTech and more • FinLabs center with focus on innovation

Paris, France Amsterdam, The

• 100+ consultants • 100+ consultants • A brand new office based near the • Matured and growing Business Champs-Elysées Consulting Offering, developing • Finlabs center with the latest Technology and Digital capabilities in developments in financial technology own location • SI practice with 4 Centers of Excellence • Synechron works with Tier 1 Banks, Technology Partners (Calypso, Finastra, Murex, Prima Asset Managers and Insurance Solutions) companies within this region • Strong relationship with our European • Comprehensive training budget, Delivery Center in Novi Sad (Serbia) focusing on skills, content knowledge and personal development • Personalized monitoring of skills development (technical/functional • A brand new office in the middle of all trainings: Calypso Campus, Murex the big banks in Amsterdam Academy, Finastra University and • A flat and approachable organization Prima Boot Camp) • FinLabs center with focus on innovation • Primary clientele are French investment banks and financial services clients using partner technologies

27 Technology Capabilities www.synechron.com 28 Awards and Accolades

CES T LA O W P T O

S R

E K B Synechron’s Artificial Intelligence (AI) 20 8 1 Accelerator Program “Neo” recognized at 2018 Markets Media Markets Choice Award with Best Synechron wins the 2018 Best Places to Work in Artificial Intelligence Award Synechron wins Mobile Star Awards 2017 for Synechron's Blockchain Accelerators Wins Best Auto Application ‘DRIVE’ the 2017 Markets Media Award for Best New Initiative. ​

Synechron is shortlisted for FSTech Awards Synechron’s Blockchain Accelerators win two Synechron Co-Founder and CEO, Faisal 2018 for Best Use of Mobile awards - Best Distributed-Ledger Technology Husain, wins the FinTech Person of the Year and Best Use of the Agile Methodology and Synechron’s Blockchain Accelerators win the Best Distributed Ledger Technology (DLT) Initiative of the Year by FTF News

Synechron’s self-sovereign KYC LEIA2 DLT project with R3 wins 2018 Best in Blockchain Award ​ Synechron wins the Public Award in the Distributed Ledger Technology (DLT) - Synechron wins Best Insurance Software of the Blockchain category at Dutch Year Award for its Blockchain and Accelerator 2017

The Synechron team receives 3rd place at the Blockchain Virtual GovHack - 2017, the biggest ever international Synechron listed in the Inc. 5000 as One of the hackathon on blockchain Fastest-Growing Private Companies in the US organized by the UAE Synechron wins the ACORD Innovation award at for the fifth time government ACORD 2017 for Visual Risk Accelerator and at ACORD 2016 for Blockchain and MyPosessions App

For the third year in a row Synechron wins the 2017 Synechron Business Consulting HappyAtWork Award has been named a Great Synechron ranked in the Top 5 among the Place To Work 2017 in the largest technology consulting firms in Charlotte, category ‘Large & Multinational 2016 Workplaces’ by Great Place to Work The Netherlands

29 Technology Capabilities www.synechron.com 30 Global Footprint

HUNGARY

PHILIPPINES

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