Activity Report

2013Communicate. Entertain. Inform. Table OF CONTENTS

2013 in bref 3 highlights ...... 5

MESSAGE TO SHAREHOLDERS 6

Videotron Ltd. 9

Le superclub Vidéotron ltée ...... 12

Sun Media Corporation 14

QMI Agency ...... 17

TVA Group Inc. 18

Archambault Group inc...... 24

Book division 27

Nurun inc...... 30

Corporate Social Responsibility ...... 31

our employees 31

Quebecor and the environment ...... 34

PaARtnering with the community ...... 37

BOARD OF DIRECTORS AND OFFICERS OF QUEBECOR INC...... 40

BOARD OF DIRECTORS AND MANAGEMENT TEAM OF QUEBECOR MEDIA INC. ​ ...... 41

- 2 - 2013 in Brief

January ››Videotron Ltd. and the OSMO Foundation announce a major partnership to support the Notman House project, aimed at creating a Web startup incubator for young designers and developers.

February ››TVA Group Inc. launches the new MOI&cie specialty channel (formerly Mlle). ››Videotron unveils its new subscription video-on-demand service: illico Club Unlimited. ››BlooBuzz Studios Inc. (BlooBuzz) and Université du Québec à Chicoutimi announce the awarding of three BlooBuzz scholarships to recognize excellence in video game development. BlooBuzz commits to fund the scholarships to was named President and CEO of Quebecor and Quebecor the tune of $85,000 over five years. Media Inc. after Robert Dépatie retired for health reasons.) Manon Brouillette is named President and Chief Operating April Officer of Videotron. ››illico.tv app for Android tablets is launched. ››Quebecor acquires Event Management Gestev inc. ››Videotron and Quebecor Inc. announce that more than (Gestev), a highly regarded Québec City sports and cultural 16 tonnes of electronic equipment of all kinds (computers, events manager. monitors, batteries, etc.) were recovered in the public ››Videotron and Rogers Communications Partnership collection organized as part of the Allo la Terre program. (Rogers) reach a 20-year agreement to bring LTE coverage to more customers in Québec and in the Ottawa area. May ››TVA Sports becomes an official specialty channel of the 2014 June Winter Olympics in Sochi. ››Quebecor Media announces the installation of new state-of- ››Robert Dépatie is appointed President and CEO of the-art bus shelters with gesture recognition. These world-first Quebecor Inc. and Quebecor Media Inc, succeeding Pierre structures introduced by Quebecor Media and the Société Karl Péladeau. He also remains CEO of Videotron. (Note: In de transport de Montréal (STM) will enable advertisers to May 2014, Pierre Dion, President and CEO of TVA Group, reach their target audiences more effectively.

- 3 - July ››The Instant Beauty app developed by Nurun Inc. for ››In cooperation with the Red Cross, Quebecor and its L’Oréal Paris wins gold in the mobile shopping category at subsidiaries mobilize to come to the assistance of the Trophées e-commerce awards in Paris. The SNCF.com VOICI VOtRe Lac-Mégantic residents. They organize a Québec-wide site picks up the Top/Com gold award in the Web fundraising drive that collects $13.0 million and Quebecor design category. makes a $100,000 corporate contribution to the Red Cross. ››The NADbank 2012-13 survey confirms thatLe Journal NOUVeAU ››TVA Group acquires Les Publications Charron & Cie inc., de Montréal remains the newspaper with the largest readership publisher of La Semaine magazine, and Charron Éditeur inc., in Québec, 7 days a week. which was subsequently sold to Sogides Group Inc. ››TVA Sports announces an agreement with CBC/Radio- Canada, official broadcaster of Sochi 2014, under which it August JOURNAL will be able to carry 19 hours of Olympic coverage per day, ››The Canadian Radio-television and Telecommunications including the 46 hockey games on the schedule. Commission dismisses Bell Media’s complaint and finds that ››7 Jours magazine celebrates its 25th birthday. de mONtReAL Videotron did not violate any of the conditions attached to November its video-on-demand licence by launching Club illico. Touslesdétailsàl’intérieur ››The “Éléphant: mémoire du cinéma québécois” project, which ›

ÉDITIoN pRoVINCIale 1,17$ + TAXES 144 pages 1,09 $ aBITIBI eT les Îles De la maDeleINe 1,39 $ + TAXES er Vol. l No 109 mArdi 1 ocTobrE 2013 October preserves and disseminates Québec’s cinematic heritage, + TAXES FloRIDe 2,75 $ US ››Le Journal de Montréal and Le Journal de Québec introduce a celebrates its 5th birthday. new logo, new graphic design and enhanced content. ››Quebecor announces a 12-year agreement with Rogers ››Videotron celebrates the 10th anniversary of the launch of the Communications making TVA Sports the official French- first video-on-demand service in Canada and North America. language broadcaster of the National Hockey League (NHL) in Canada, starting in the 2014-15 season. ››Sun Media Corporation announces a 3-year-plus partnership moIs d’essaI À VOLONTÉ gratuit* with the Canadian Olympic Committee making it the À VOLONTÉ À VOLONTÉ 1 À VOLONTÉ Dernière chance national French-language and regional French- and English- language media partner of the 2014 Winter Olympics in Sochi and the 2016 Summer Olympics in Rio.

** UNLIMITED UNLIMITED UNLIMITED UNLIMITED December DIFFUSEUR OFFICIEL ››Transcontinental Interactive Inc., a subsidiary of Transcontinental Inc., announces the acquisition of Sun Media Corporation’s 74 Québec weeklies for $75.0 million.

• Un accès illimité à un catalogue de films, séries, émissions jeunesse et documentaires sur demande Abonnez-vous ››Quebecor Media announces that it is abandoning door-to- • Une offre de contenus francophones inégalée mise à jour tous les vendredis illicO.tV/clUbAVOlONtE door distribution of community newspapers and flyers in enregistreur Multitélé EN EXCLUSIVITé SUR illicO tÉlÉ NOUVEllE GÉNÉRAtiON illicO.tV Québec and discontinuing distribution of the Le Sac Plus

* Premier mois gratuit à l’abonnement au Club à volonté, pour une durée limitée. La disponibilité des films et des séries peut être modifiée en tout temps. La connexion Internet, y compris la bande passante, est à la charge du client. L’abonnement confère le droit d’accéder à une partie du contenu sur la plateforme télé numérique qui requiert un abonnement à la télédistribution incluant illico télé nouvelle génération. Taxes en sus. Certaines conditions s’appliquent. ** Taxi 0-22 sera disponible le 12 juillet 2013. doorknob bag.

ILL-4947-7JOURS.indd 1 2013-06-26 2:33 PM Document: ILL-4947-7JOURS Format (Po): 8,25 X 10,75 po Coordo: Véronique Boutin Format (col x ag): ÉPREUVE Publication: 7 JOURS Safety: 0,375 Bleed: 0,125 Pour voir la vidéo démonstrative Parution: 11 juillet FOND videotron.com/multitele 04 Approb. TVA: D.G. N.V. S.V. Par Loic Jrnl Enr

Certaines conditions s’appliquent. TNV-AFF-MULTV-18,25x34,25-1401

TNV-AFF-MULTV-18,25x34,25-1401.indd 7 2013-12-05 1:04 PM Document: TNV-AFF-MULTV-18,25x34,25-1401 Échelle: 100% Format: 18,25 po x 34,25 po DPI final: 300 dpi ÉPREUVE Coordo: Véronique Bleed: 0.125 po Imprimeur: Safety: 0.5 po 02 COULEUR PAPIER FOND - 4 - CMYK RGB Couché Retro Enr

Montage: 29 novembre PANTONE Mat Jrnl Final: par : Loic highlights

HIGHLIGHTS Share Price (QBR.B) Financial years ended December 31, 2013, 2012 and 2011 In Canadian dollars (in millions of Canadian dollars, except per share data) 30 2013 2012 2011 25 OPERATIONS 20 Revenues $ 4,277.2 $ 4,248.9 $ 4,094.7 15 Adjusted operating income1 1,451.8 1,381.0 1,318.8 10 Contribution to net (loss) income attributable to shareholders: Continuing operations 214.1 182.3 178.4 5 (Loss) gain on valuation and translation of financial instruments (134.6) 50.8 19.6 0 Unusual items (227.9) (70.3) (9.7) 2009 2010 2011 2012 2013 Discontinued operations 14.5 (1.7) 8.1 Net (loss) income attributable to shareholders (133.9) 161.1 196.4 Revenues and Adjusted Operating Income

Cash flows provided by continuing operating activities 914.2 1,103.4 847.6 In million of Canadian dollars 5,000 BASIC DATA PER SHARE 2 4,500 4,000 Contribution to net (loss) income attributable to shareholders: 3,500 3,716 3,911 4,095 4,249 4,277 Continuing operations $ 1.73 $ 1.44 $ 1.39 3,000 (Loss) gain on valuation and translation of financial instruments (1.09) 0.40 0.15 2,500 Unusual items (1.84) (0.55) (0.07) 2,000 1,256 1,314 1,319 1,381 1,452 Discontinued operations 0.12 (0.02) 0.06 1,500 1,000 Net (loss) income attributable to shareholders (1.08) 1.27 1.53 500 0 Dividends 0.10 0.10 0.10 20093 2010 2011 2012 2013 Equity attributable to shareholders 9.31 10.36 11.13 Revenues Adjusted operating income Weighted average number of shares outstanding (in millions) 124.0 126.4 128.0

FINANCIAL POSITION Long-term debt $ 4,975.3 $ 4,507.8 $ 3,688.3 Equity 1,750.4 1,941.3 2,867.9 Total assets 9,016.4 9,007.8 9,038.8

EMPLOYEES 15,100 16,865 16,950

1 Adjusted operating income is a measure not standardized under International Financial Reporting Standards (“IFRS”) and is defined as net (loss) income before amortization, financial expenses, loss (gain) on valuation and translation of financial instruments, charge for restructuring of operations, impairment of assets and other special items, charge for impairment of goodwill and intangible assets, loss on debt refinancing, income taxes and income (loss) from discontinued operations. 2 Per share data has been retroactively adjusted to reflect the two-for-one split of the Corporation’s shares on August 14, 2013. 3 The financial figures for the year 2009 have been prepared in accordance with Canadian Generally Accepted Accounting Principles. - 5 - MESSAGE TO SHAREHOLDERS

The world of telecommunications, entertainment and news media Two key lines of development continued to be an exciting and fascinating place in 2013, attracting A close analysis of the industry’s overall development and of a remarkable concentration of expertise and creative energy. our customers’ needs and expectations confirms the soundness of Quebecor’s business strategy going forward. It is organized Naturally, Quebecor’s growth prospects hinge on its ability to around two key lines of development: developing, producing and anticipate and meet its customers’ expectations, and once again our distributing distinctive, high-quality content for local, national people were up to the challenge, as is borne out by the achievements and international markets, and fully exploiting the vast potential reported in these pages. of digital technology for the benefit of our customer bases. It is clear to us that this is the direction we must take to accomplish our Quebecor posted sales totalling $4.28 billion in 2013, up mission: to be a Canadian telecommunications, sports and cultural $28.3 million (0.7%) from 2012. The strong result was again due entertainment and news media leader and the most profitable in large part to the solid performance of the Telecommunications company in the industry. segment which, despite strong competition, grew its revenues by $114.0 million (4.4%) and its adjusted operating income by This goal, along with our determination to offer products and $81.1 million (6.7%). We should add that all of Videotron’s core services of the highest standard, informed all our decisions services increased their revenues in 2013. throughout 2013. Many of those decisions have already had a significant impact on the growth of Quebecor and its subsidiaries. Quebecor’s operations generated total adjusted operating income of $1.45 billion, a 5.1% year-over-year increase. The net loss As we have often noted in the past, demand for high-quality content attributable to shareholders was $133.9 million ($1.08 per in Quebecor’s three core fields – telecommunications, cultural and basic share) in 2013, compared with net income attributable to sporting entertainment, news media – has been exploding. For shareholders of $161.1 million ($1.27 per basic share) in 2012, example, the value of worldwide audiovisual production has a negative variance of $295.0 million ($2.35 per basic share), doubled since 2009 and now amounts to a global market including the $299.4 million unfavourable non-cash impact of worth $30 billion. This trend, supported by the proliferation fluctuations in the value of goodwill, intangible assets and derivative and portability of content-delivery platforms, is growing financial instruments. steadily the world over.

- 6 - To seize this business opportunity and provide an innovative in the Ottawa area. The agreement has two major advantages: response to customer expectations, Quebecor decided to build it will put Videotron in a strong position to meet market on its leadership position by gathering its content creation talents expectations, and the shared-cost construction and operation under one roof and establishing the QMI Content unit. Driven by of the network will yield capital savings that can be reinvested a clear mission – to be the Québec leader in audiovisual content in other areas to benefit our customers. and deliver the best entertainment experience on all of Quebecor Media subsidiaries’ platforms – the new business unit is dedicated We are also pleased to report our successful participation in to developing, acquiring and distributing content for Quebecor the recent Industry Canada spectrum auction. In February Media’s properties in Québec and for international markets. As an 2014, Quebecor Media, through its subsidiary Videotron, added benefit, this initiative will make an important contribution acquired 700 MHz operating licences covering the entirety to increasing the exposure of Québec artists and creators. of the provinces of Québec, Ontario (except Northern Ontario), Alberta and British Columbia, home to more Still on the content front, we are pleased to note the signing than 28 million people, or approximately 80% of Canada’s of a string of historic agreements with major partners that population. While no decision has yet been made as to the made TVA Sports one of the official specialty channels of future use of the spectrum, Quebecor Media could not pass the Sochi Olympics in 2014, and have made it the official up the opportunity to acquire such valued licences. French-language broadcaster of the National Hockey League in Canada for 12 years, one of the French-language In another move to exploit the potential of digital technology, broadcaster of the National Football League for four years Quebecor created QMI Digital in 2013. The new business and the official broadcasters of Major League Baseball for unit is a growth driver with a three-pronged mission: develop eight years, to cite only those examples. our digital strategy while maintaining consistency across the group, support our subsidiaries’ development and their These agreements with some of the premier professional provision of high-quality digital products and services, and sport properties in North America confirm that, despite its maximize the profitability of those products and services. youth, TVA Sports has already carved out a place among the key players in multiplatform delivery of sports coverage. Its This step, which will enable Quebecor to more effectively growing subscriber base demonstrates that these moves have leverage its technological infrastructure, is of strategic been warmly welcomed by sports fans. importance at a time when the proliferation of platforms – tablets, smartphones, hybrid mobile devices, Internet- While 2013 saw some bold initiatives in the realm of content, connected TVs, and other devices – is presenting us with it will also be remembered as a landmark year in Quebecor’s enormous compatibility and content-adaptation challenges. history when it comes to technology. On another front, we are proud of the unwavering support Anticipated industry trends, most notably growing demand for that Quebecor and its subsidiaries continue to provide to bandwidth from individuals and businesses, led Videotron and hundreds of organizations working with our fellow citizens Rogers Communications to sign a 20-year agreement to build from coast to coast in the fields of culture, community out and operate a shared LTE mobile network in Québec and action, education, youth, health and the environment.

- 7 - Many examples of which we are very proud are described We also tip our hats to the exceptional work done by each in the “Partnering with the Community” section below. and every one of Quebecor’s more than 15,000 employees. True to our founder’s commitment to the community, our Every day, they turn the wheels of a magnificent organization organizations provide enthusiastic and often very considerable entirely dedicated to offering innovative, high-quality support to people who are working to build a better world. products and services. It is thanks to them that Canadian We believe it is natural and right for us to give generously to the consumers and businesses honour us with their patronage communities that have welcomed us and enabled us to grow. and their trust, year after year.

Acknowledgements Finally, we want to express our gratitude to our directors for We are grateful, first and foremost, to our shareholders. their commitment to the Corporation. Their wide-ranging Their trust and understanding of future prospects in the experience and expertise make an important contribution to fast-evolving world of telecommunications, entertainment the conduct of Quebecor’s business, particularly with respect and news media sustain us and give us the confidence we to corporate strategy and governance. need to make sound business decisions. To all of you, we extend our heartfelt thanks. We sincerely thank our customers. Our determination to meet their expectations and provide products and services that match their own dreams and aspirations, day after day, is a powerful motivator for us. They are not just clients: to Françoise Bertrand Pierre Dion us, they are partners. Their confidence in us is our reward. Chairperson of the Board President and Chief Executive Officer

- 8 - Videotron Ltd.

Videotron held its position as a Canadian telecommunications and entertainment industry leader. A number of significant events in 2013 solidified Videotron’s high standing in the industry.

First, an agreement with Rogers to build out and operate a shared Long-Term Evolution (LTE) network will bring the cutting-edge technology to more customers in Québec and the Ottawa area. The two companies will share the costs of installing and operating the network. The resulting capital savings will be reinvested in existing networks to make them still more powerful, robust and reliable for the benefit of customers. Videotron will therefore be better positioned than ever to meet the steadily growing needs of consumers and businesses.

Ahead of the curve To meet its customers’ fast-changing entertainment needs, Videotron continued innovating in content distribution. The illico Club subscription video-on-demand (VoD) service, launched at the beginning of the year, had signed up almost 60,000 members by the end of 2013. Its catalogue offers thousands of titles, including the largest selection of French- language content in the land. With diverse programming tailored to Quebecers’ tastes and a versatile, user-friendly 2013 was also the 10th anniversary of Videotron’s VoD platform, illico Club has become Québec’s go-to entertainment service. Ten years ago, Videotron revolutionized the industry destination. Among other things, it previewed Québec comic when it became the first cable company in North America to Martin Matte’s new series Les beaux malaises and carried the offer VoD. In 2013, the service logged more than 105 million North American premiere of the French-language version of orders in just one year, including a record 30 million in the the popular series Under the Dome. third quarter.

- 9 - Also in 2013, Videotron made improvements to its Internet access services and created the Pro team, seasoned sales reps Video on demand: at the top of the charts who offer customized information sessions to help clients use Videotron’s products and services to full advantage and Videotron dominated the video-on-demand business with more than 105 million paid enrich their customer experience. Under Videotron’s newly and free orders of Canadian and foreign titles in 2013 (source: CRTC, Video-on-demand- launched Wi-Fi optimization service for residential and Aggregate Statistical Data), nearly half of the total of more than 235 million VoD business customers, a technician visits customers’ premises orders recorded in Canada during the year. The standout performance propelled Videotron to the top of the chart for revenues paid to holders of Canadian film rights, to fine-tune their wireless network. According to a Léger with expenditures of slightly more than $2 million out of a total of almost $4.5 million Marketing survey conducted in December 2013, Videotron for the industry as a whole. has a 100% satisfaction rate among customers who subscribe to all four of its services: cable TV, Internet, cable telephone and mobile. trend-setting move, Videotron introduced a multi-room recorder, a new product that makes it possible to watch taped The illico TV new generation service launched in 2012 passed shows on any television set in the home equipped with a new the 800,000-customer mark by the end of 2013. In another generation HD set-top box.

Finally, Videotron reached another milestone when its mobile telephone service passed the 500,000-subscriber- connection mark.

In a notable achievement, Videotron was ranked the most respected telecommunications company in Québec for the eighth consecutive year, based on a Léger Marketing/Les Affaires survey.

- 10 - MAtv

The results of the past few months leave no room for doubt: VOX’s repositioning has been a resounding success. In early 2013, the channel, redubbed MAtv, started registering significantly improved ratings (source: BBM Survey) and extending its reach in the community. MAtv produces informative and educational content and delivers it in an interactive format that gives members of Québec communities a chance to express themselves. Nearly 50% of its programming originates from citizen-initiated projects. Heartened by the level of public participation, Videotron has announced plans to launch MYtv in the near future; the new channel will give the Montréal area’s English-speaking community a voice.

MAtv has expanded its role as a platform for local communities list of the top 10 weekly shows in Québec, ranked by the total in Québec by forging close relationships with audiences and number of interactions with viewers. airing programming that brings people together. During the year, it carried nearly 5,500 hours of local programming, more A number of new shows were added to MAtv’s schedule, including than 60% of the schedule at its local channels. For example, Catherine et Laurent, a program about Montréal’s cultural scene, different versions of the news magazineMise À Jour and its initiated by the CIBL community radio station. The first daily cultural counterpart LeZarts were broadcast in each region program to be simulcast on TV and radio in Québec, it introduced where there is a MAtv channel, reflecting a rich variety of points some 20 volunteers to the world of television. Broadcast from of view. The showCode régional, which premiered in Fall 2012, CIBL’s studios using robotic cameras controlled from the MAtv gives voice to the concerns of Québec’s regions through reports control room, the images are synchronized and broadcast via a on local issues. system that is unique in Canada.

The show OPEN télé also continued anticipating viewers’ Finally, true to its mission, MAtv developed shows that revolve interests by using a crowdsourcing approach. Throughout the around citizen access and interaction. MAtv serves as a vehicle year, viewers enriched the discussion by participating in the for public participation by producing and broadcasting major on-screen conversation in real time via Twitter. According to public forums, by directly involving the community in its Seevibes Score, OPEN télé rose to the third spot on the social programming, and through the “Je participe” section on the TV audience rankings in Spring 2013 and was also third on the MAtv.ca website. - 11 - LE SUPERCLUB VIDÉOTRON LTÉE

Rapid technological change and the arrival of new and a Videotron counter offering the brand’s four products. players in the industry did not prevent Le SuperClub Year-end saw a total of 163 Le SuperClub Vidéotron Vidéotron and its franchisees from maintaining an locations, 79 with a Videotron counter. enviable position in the Québec market in 2013. The 77 Microplaytm stores maintained their sales volume To maintain its position, Le SuperClub Vidéotron pressed despite a market slowdown. Grand Theft Auto V became ahead with the store renovations begun in 2010. To date, the best-selling game in the history of Microplaytm, more than $5.9 million has been invested jointly with the moving nearly 43,000 units in the first week after its franchisees and a total of 63 stores have received a facelift. release. In another noteworthy event, the launch of latest Most locations now contain a Microplaytm video game store generation PlayStation and Xbox consoles in the fall brought® gamers an unprecedented video game experience after a lengthy eight-year wait. Microplaytm contributed to the buzz around the event by opening its stores at midnight for the occasion.

Finally, to set itself apart from the competition, Le SuperClub Vidéotron continued highlighting its employees and their knowledge of movies, technology and console games. Employees play a key role in fostering customer loyalty. Their work proves beyond a doubt that human contact has not lost its attraction in 2013, even in the world of fiction and virtual reality!

- 12 - - 13 - Sun Media Corporation

In recent years, the news landscape has seen unprecedented upheavals. Sun Media Corporation has adroitly handled the new challenges created by the ongoing changes, particularly on the digital front. During the year, it continued improving its editorial and advertising content for mobile platforms and took a number of initiatives to support its sustainability.

Among other things, eight publications and three free commuter dailies – the 24 Hours newspapers in Ottawa, Calgary and Edmonton – were discontinued. In December 2013, Sun Media Corporation carried out a strategic repositioning by withdrawing from the community weeklies market in Québec and selling its 74 Québec weeklies to Transcontinental Interactive for $75.0 million. The sale is subject to regulatory approval, specifically by the Competition Bureau.

Le Journal de Montréal webradio: a first for a Canadian daily newspaper After its launch in early 2013,Le Journal de Montréal’s new webradio service quickly found an audience, drawing thousands of listeners per day. The service, the only one of its kind in Canada, brings reporters, columnists and bloggers together in a studio set up at the Journal de Montréal’s newsroom. The broadcasts can be streamed live or accessed from the archive, in audio or video format, and are linked to the online text versions of the relevant reports and columns. TheJournal de Montréal’s webradio service also carries QMI Agency’s radio newscasts. - 14 - Winds of change at Le Journal de Montréal In both Montréal and Québec City, the Journal is definitely and Le Journal de Québec the people’s choice. According to the 2013 PMB study and Sun Media Corporation followed up on its innovative webradio the latest results from the NADbank 2012 survey, Le Journal service by introducing a number of improvements to modernize de Montréal is more popular than it has ever been, with nearly Le Journal de Montréal and Le Journal de Québec, including a 2.4 million readers, a 19% increase since 2010. Online, the more modern logo, original graphic design, enriched content and redesign of the two dailies’ websites was quick to bear fruit. a new look. The two dailies now feature new sections, pullouts, According to comScore Media Metrix, the two sites registered exclusive investigative reports and more in-depth reports and the largest increases in traffic of all major news sites in Canada. interviews. The Investigative Bureau made waves throughout the Between October 2013 and January 2014, the number of unique year with reports on the construction industry, collusion and the visitors increased by 55% on the Journal de Québec site and by Charbonneau Commission. Finally, the dailies now offer more 27% on the Journal de Montréal site. analysis and opinion with the addition of an impressive array 59406_JDQ_ASCENSEUR_8colsx160la_FINAL_LOW.pdf 1 13-09-24 13:42 of new columnists, including Jacques Parizeau, Jean Charest, Gilbert Rozon and Chantal Petitclerc. Today more than ever, Le Journal de Montréal and Le Journal de Québec are the place to go for news and comment. DÉCOUVREZ LES NOUVEAUX 59406_JMTL_TABLETTE_8colsx176la_2oct_FINAL_LOW.pdf 1 13-09-18 13:21 CAHIERS

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10 First Duffy, now Wallin 16

AD{JM011610379} bankroll lawyer for appeal DAVID AKIN with the auditors. I have met with QMI Parliamentary Bureau Chief the auditors, answered all ques- I have RANDY RICHMOND tions and provided all requested OTTAWA — One of Prime documentation,” said Wallin. decided Le monde ? The London Free Press Minister Stephen Harper’s worst “I had anticipated the audit Acquisition by to recuse myself PIECESS weeks in politics has ended with would be complete by now, Michael Rafferty has been denied one way to get majeure taxpayers to fund the appeal of his conviction in the the exit of another high-profile but given it continues, from the YOU BE THE BOSS kidnapping, sexual assault and murder of an eight- senator from the Tory caucus. I have decided to Journaux Québecor vend year-old girl. Sen. Pamela Wallin, ex-CTV recuse myself from Conservative So he’s trying another. and CBC broadcaster, announced the Conserva- ses 74 hebdomadaires Sentenced to life last May for the first-degree Friday she will “recuse” herself tive caucus . . . caucus. entier from the Conservative caucus àTCMedia pour Flames murder of Victoria (Tori) Stafford in 2009, Rafferty I will have no 75 millions $. p16 was denied legal aid to hire a lawyer in November, Michael pending results of an audit into further com- Sen. Pamela Wallin, the Ontario Court of Appeal confirmed Friday. Rafferty has travel expenses she submitted. ment . . .” shown at left “I have been involved in the

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- 16 - QMI Agency

Quebecor’s news agency strengthened its position The launch of a new real-time breaking news alert service as Canada’s bilingual news authority with its high- soon paid off, making QMI Agency a key news source during quality content, providing comprehensive news the major events of 2013, such as the municipal elections, the coverage for all Quebecor properties and business tragedy in Lac-Mégantic and Mylène Paquette’s crossing of the partners through texts, photos, videos and interactive Atlantic in a rowboat. content produced across the country. Also in 2013, QMI Agency set up its own Investigative Bureau, In 2013, the multiplatform content provider distributed an including journalists from all of Quebecor Media’s major average of 230 texts and 75 videos per day. It introduced an newsrooms. Reporters from TVA Network, Le Journal de Montréal, online photo bank service and a text/photo bundling service Le Journal de Québec and the Argent channel work side by side with to meet customers’ information needs. Not surprisingly, there QMI Agency journalists, researchers and other professionals. The were significant increases in 2013 in subscriptions to the QMI information used in the reports published and distributed on wire service and in à la carte sales to high-profile customers such all platforms is now pooled, making the Investigative Bureau an as TC Media, Rogers, Pixcom, Canada Post, and the CBC. incubator for all Quebecor Media subsidiaries.

- 17 - TVA Group Inc.

TVA Group maintained its position as Québec’s leader in entertainment, news, magazine publishing and audiovisual production. Every week, its Television segment reaches 91% of French-speaking Quebecers, standing head and shoulders above the competition with a one-third share of the television market. TELEVISION SEGMENT

Compelling programming for a loyal audience For more than 50 years, TVA Network has been part of Quebecers’ daily lives. Over the decades, it has listened to its viewers and maintained a close relationship with the television audience. The figures demonstrate the success of its strategy: TVA Network remained the most-watched network in Québec, ending the year with a 24.4% audience share, far ahead of its nearest rivals. Occupation Double was also in the million-viewer Its overall audience for all programming is greater than that of club, as it has been in every year of its 10-year run. ICI Radio-Canada Télé and V combined. Salut, Bonjour!, TVA Network’s longest-running program, celebrated its 25th anniversary at the top The high quality of TVA Network’s programming enabled it to of the morning-show charts. retain audience loyalty despite an increasingly fragmented and competitive market. No fewer than 20 of the network’s 30 shows TVA Group’s news division reaffirmed its position drew more than a million viewers. TVA Network’s flagship show as Québec’s news leader. TVA News remained was unquestionably the reality singing competition La Voix, the standard source to which Quebecers turn for the Québec version of The Voice. The franchise is a success in information. All its newscasts were number 1, Monday 40 countries, but TVA’s adaptation was one of the biggest hits, through Friday, and the magazine J.E. remained the attracting an average of 2.6 million viewers per week for an audience top-rated investigative news show. share of more than 57% (source: BBM Survey). Seevibes’ 2013 report on social TV in Québec confirmed that Le Banquier attracted an average audience of nearly 1.8 million, TVA Network continued to dominate the field as the most- peaking at 2.2 million for the special starring Céline Dion. mentioned network on social media.

- 18 - Popular specialty channels acquired rights to several foreign series which racked up Audience response to TVA Group’s French-language a combined total of 60 Grammy nominations, including specialty channels has been strongly positive: in the space Game of Thrones and Chicago Fire. of five years, they doubled their combined audience share from 4.3% to 8.1%. The majority of the specialty channels Becoming Québec’s number 1 sports channel had more than a million subscribers in 2013, and CASA, TVA Sports is a major player in television coverage of MOI&cie, Prise 2 and Yoopa all increased their audience share sporting events in Québec. Launched barely two years ago, (source: BBM Survey). the channel has achieved meteoric growth and already has more than 1.5 million subscribers. To maintain its news leadership in Québec, TVA Group made changes to LCN’s programming. Two new shows were The highlight of the year was TVA Sports’ announcement introduced to enhance its coverage of local and international of an agreement with Rogers Communications which events: the live news show Le Québec Matin and 30 sur le radar, will make TVA Sports the NHL’s official French- which covers Québec and world news. An 8:30 pm newscast was language broadcaster. Among other things, TVA Sports also added to keep viewers abreast of the latest developments. obtains broadcast rights to more than 300 NHL games, including 22 Montréal Canadiens regular season Finally, addiktv announced that it would produce its first games, as well as exclusive French-language broadcast original series, Mensonges, a show about the fascinating rights to all playoff games (including those involving world of police interrogators. To enrich its schedule, addiktv the Montréal Canadiens) and the Stanley Cup final.

- 19 - The 12-year agreement will also allow the channel to carry Finally, TVA Sports reached a 4-year agreement with the special events such as the Winter Classic and the All-Star National Football League (NFL) for broadcast rights to Game. This watershed event will make TVA Sports the top all NFL Thursday-night games starting in Fall 2014. The sports channel and hockey destination in Québec. agreement also includes the three Thanksgiving games, a cherished football tradition. Football fans were given a TVA Sports also announced a major agreement with CBC/ foretaste with the broadcast of all the preseason games of Radio-Canada, the official broadcaster of the 2014 Winter Summer 2013. Olympics in Sochi. Under the agreement, the specialty channel was able to offer its subscribers 300 hours of Olympic TVA Films: leading distributor programming, including the 46 hockey games. In February 2014, of movies and shows TVA Sports therefore carried more than 19 hours per day of In the first quarter of 2013, TVA Group announced that the coverage of the Olympic disciplines in which Québec and TVA Films division would discontinue theatrical distribution Canadian athletes excelled. Its audience peaked at 565,000 of new Québec films. However, TVA Films continued during the Canada-Sweden men’s hockey final. distributing audiovisual products on all other platforms. In 2013, TVA Films offered the viewing public a total of As the official broadcaster of the Montréal Impact and the 75 new titles including 25 Québec productions, making it Champions League, TVA Sports carried more soccer games one of the largest distributors of Québec product according than any other broadcaster in Québec and played a role in to a study of French-language DVDs. TVA Films brought the sport’s growing popularity in the province. Building Quebecers a wide range of high-quality entertainment on this expertise, TVA Sports solidified its vital role on the offerings such asVertige , Un sur 2, Manigances, Philippe Bond Québec sports scene by signing a second agreement with and the movie L’Autre maison. CBC/Radio-Canada to broadcast 64 games during the 2014 FIFA World Cup in Brazil, the most popular sporting In collaboration with QMI Content, TVA Films is also helping event in the world. Under the same agreement, TVA Sports to bring Québec television shows and concepts to international was the exclusive broadcaster of all 16 games of the FIFA audiences. The seriesOmertà and Le Gentleman were sold to Confederations Cup held in Brazil in 2013. broadcasters and distributors in Russia and France. A Spanish production company picked up an option to adapt the game In 2013, TVA Sports signed an agreement with Major League show Le Tricheur, and French producers acquired similar rights Baseball to broadcast a maximum of 70 games per year, to the shows Un sur 2 and Faites-moi confiance. including up to 18 postseason games. The 8-year agreement begins in Spring 2014. Counting the 60 Toronto Blue Jays games already on the schedule, TVA Sports will be carrying up to 130 MLB games per year.

- 20 - C:100 M:87 J:0 N: 2 (Pantone 2738 C) C:70 M:15 J:0 N:0 (Pantone 2925 C)

- 21 -

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Chantal, Mitsou +et PatriCia PUBLISHING SEGMENT In July 2013, TVA Group announced the acquisition of Les secrets de Leur énergie! Spécial Les Publications Charron & Cie, publisher of Amour La Semaine 100 % Comment éviter vitalité les pièges E soigner les The Publishing segment, which includes TVA Publications magazine, and of Charron Éditeur, which was sold to trucs pour coups de fatigue 10 une maison E adopter les plus lumineuse médecines douces and Les Publications Charron & Cie, retained its standing Sogides Group afterwards. This major transaction, part of E se détendre au spa E m anger vitaminé as the largest publisher of French-language magazines in TVA Group’s strategy to remain the Québec market leader Canada in 2013. Despite strong competition, its magazines in magazine publishing, will help keep TVA Publications front.vol9-1 [IMP].indd 1 12-12-19 4:43 PM reached 3.5 million unique readers per month (source: Print competitive in the rapidly evolving publishing landscape. For JFKla vie secrète de la veuve de Measurement Bureau, Fall 2013). On the Web, the Publishing its part, La Semaine will now be able to leverage Quebecor Lee Harvey 3 janvier 2014 Incroyable DHune pizza OswaLd DERNIÈRE HEURE segment logged more than 43 million page views. Its publications Media’s platforms to help drive its growth. hollywood à 4250 $ Pauvre, le frère de Patrick had a combined total of more than 485,000 Facebook followers Swayze participe à une and nearly 50,000 Twitter followers, and their apps were Also during the year, the decorating magazine Chez Soi téléRéAlIté downloaded more than 150,000 times. celebrated its 35th anniversary. Since its first issue in étonnant Révélations lA vRAIE tRoublantes March 1978, Chez Soi has inspired Quebecers by featuring BARBIE A tRoUvé SoN KEN! BoBBy Kennedy The Publishing segment published more than 50 titles in 2013, the most beautiful homes in Québec and around the aurait tué C:100 M: 87 J:0 N: 2 C:70 M: 15 J:0 N:0 C:0 M: 100 J:65 N:28 including two magazines that made a particular splash by world. The distinctly modernChez Soi brand also has an Marilyn Monroe! insolite il vit coMMe regularly reaching a million readers. The Québec celebrity news interactive presence on tablets, the Web, Facebook, Twitter un HoBBit! staRs Tori Spelling les SA SEx tApE prénoMs Les pLus un monde voléE pAR prix de rêve et bizarres d’inspiration magazine 7 Jours, which organized a series of festivities during and Pinterest. UN AmI de L’aNNÉe vintage 99 $ numéro anniversaire the year to celebrate its 25th birthday, was read by 1.3 million front [IMP].indd 1 2013-12-17 14:20 1 people each month. La Semaine, TVA Group’s latest acquisition, The Publishing segment’s titles had a combined 85% ans de had slightly more than a million readers per month. share of newsstand sales of French-language magazines Yamaska 35 Accès illimité Toute la vérité 19-2 déco and 49% of combined newsstand and subscription sales 1978-2013 Tous les styles et tendances dans 35 ans? of French magazines (source: Alliance for Audited Media, Prévisions d’experts PLUS: WoW! Piscines Créé en 1978, le fauteuil Proust Terrasses a le même âge que CHEZ SOI 5 inTérieurs December 2013). MOI&cie registered an impressive 24% rise À 35 ANS

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Cover_jardin2_FINAL.indd 1 2013-02-22 15:37 - 22 - Trailblazing in public transportation Quebecor Media broke new ground with a project that will revolutionize street furniture: its world-first interactive digital bus shelters with gesture recognition, which are being installed under an agreement with Montréal’s public transit operator, the STM. Users can view a detailed system map, consult bus schedules, find their location in the city, keep abreast of the latest news, and check the weather forecast. The long-term agreement between the two partners will enable the STM to replace its bus shelters, maintain them in good condition and provide users with better information. Some 40 new state-of-the-art bus shelters were installed across the Island of Montréal during the year. They are already enhancing the user experience for STM passengers and helping advertisers reach their target audiences more effectively.

- 23 - Archambault Group Inc.

Canadian Recording Industry Association (CRIA) in 2013. MUSIC DIVISION With 61% of Québec’s French-language market, Distribution Select held its spot as the largest independent distributor of Distribution Select: the hits keep on coming CDs and videos in Canada. In 2013, it signed agreements In 2013, Distribution Select distributed 17 of the top with 44 more local and international labels and producers. 50 albums in Québec and 6 of the top 20, including new At the end of 2013, its catalogue included more than 7,400 releases by Paul Daraîche, Marie-Eve Janvier & Jean-François audio titles and 1,600 video products. Breau, Valérie Carpentier, Marc Dupré and Daniel Bélanger, worthy representatives of the broad range of musical styles Musicor: label of the stars carried by Select. Members of the Distribution Select family Musicor became the largest music label in Québec in 2013. picked up seven of the eight Gold and Platinum Album It released a series of hit albums – including the Gold- certifications awarded for French-language albums by the certified Noël à deux by Marie-Eve Janvier & Jean-François Breau, and Marie-Mai’s album Miroir, which went Platinum – to maintain its standing as a key Québec recording industry player. To continue attracting new talent, Musicor created Ste-4, an alternative music label dedicated to developing and promoting emerging artists. Pépé et sa guitare and Les Chercheurs d’or were among the first artists to sign. Meanwhile, Musicor Spectacles presented 19 productions, including 15 new shows, in 2013. Audiences for the 246 concert dates totalled more than 62,000.

- 24 - Retail division successful Shift to digital While physical products still account for 73% of online sales, With 15 Archambault locations across Québec plus the sales of ebooks surged 48% in 2013 and made up 23% of Paragraphe Bookstore in Montréal, Archambault is now one of Archambault’s sales for the year. The future of the business the largest music retailers in Québec and one of the main players clearly lies in an expanded digital presence. Archambault now in the retailing of books, movies, television shows, games, toys, offers a vast selection of ebooks and online products and has musical instruments and accessories, sheet music, consoles and taken a number of initiatives designed to provide its customers console games, and gift ideas. with a fast and enjoyable buying experience. Le vinyle Visits to the archambault.ca website increased 5.5% to The Archambault Reading app launched in September 2013 est Mort 21.7 million in 2013 and sales grew by 8% compared with 2012. logged approximately 38,000 downloads in its first three months. archambault.ca is one of the largest French-language online The free, user-friendly app allows access to the 180,000 books stores in North America and ranked as Quebecers’ favourite – including 115,000 French-language titles – carried by bookstore in a Léger Marketing/Les Affaires survey of the most Archambault. Support for HTML5 technology and for cloud respected companies in Québec. syncing enable readers to manage their libraries, archive their books, create collections and delete selections.

Archambault launched its new mobile e-commerce site in vive October 2013. It lets consumers access promotions, order le vinyle ! products online, track their orders and more, substantially improving the customer experience. Maintenant disponible au archaMbault Vieux-Québec

Diverse offerings Archambault took “best music retail chain of the year” honours at the Soirée des Prix Rencontres 2013 organized by ADISQ, the Québec music industry association, and continued building on its reputation as the standard-setter in the Québec music market. It created special sections for vinyl records at all its stores and increased its online and in-store sales of vinyl by 63%. Clearly, 33 RPM is making a comeback! The online selection of musical instruments was also enhanced, yielding a 51% increase in sales compared with 2012.

The Club de jeux Archambault, launched in July 2013 during the Just for Laughs Festival, helped position Archambault as a major player in the Québec board games industry. At the end entrez voir notre sélection de vinyles. of 2013, the Club de jeux catalogue contained more than 750 adult and family games.

- 25 - ZIK off to a strong start Archambault’s ZIK music streaming service, launched in 2012, now boasts an impressive catalogue of more than 7 million titles. It logged more than 15 million orders in 2013.

- 26 - Book division

At Quebecor’s publishing houses, 2013 saw the du livre, Danièle Couture with the women’s series Le chic, republication of a number of important works and a le chèque et le choc, broadcaster Pascale Wilhelmy with Où variety of innovations in technology and convergence. vont les guêpes quand il fait froid ? and Nicola Ciccone with his philosophical tale L’étoile enfant. Sogides Group Year of innovation Major books republished Three projects from Les Éditions On the occasion of its 60th anniversary, Les Éditions de de l’Homme were distinguished Two key acquisitions l’Hexagone republished in facsimile its first published by their use of technology. First, In 2013, Quebecor’s Book Division welcomed collection, , by Olivier Marchand and Gaston the publishing house invited Deux sangs charron éditeur, recognized for its self-help Miron. Many launches, panel discussions and readings were the murderous heroine of Chère books, biographies and guides. Recently, organized to mark the event. voisine by Chrystine Brouillet to it has branched out into new fields such as make a comeback. After a 30-year adult and children’s novels. charron Éditeur’S At Les Éditions de l’Homme, writers Hélène Pednault and absence, the character returned to stable of authors includes Francine Allard Danièle Bombardier edited and updated the biography of life in a 15-episode digital series, and Sylvie Payette. their friend Clémence DesRochers, Notre Clémence –D’amour subsequently released as a print Meanwhile, Groupe Homme enthusiastically et d’humour. The book gives readers a chance to discover or book in February 2014. incorporated Recto-Verso éditeur, the flagship rediscover a great pioneer of the monologue in Québec, and of Charron Éditeur, into its operations. star of stage, screen and television. Les Éditions de l’Homme also Recto-Verso publishes novels for adults, innovated with Québec éternelle young adults and children. Fiction turns into – fiction by Michel Lessard, a journey Librex Group Inc. scored a coup in 2013 with the launch of through time that makes use of La belle affaire – Le roman de William H., a novel penned by first-generation 3D technology, complemented by a digital William Harrison, the character played by Normand D’Amour documentary and a pair of special glasses, to take readers on a in TVA Network’s popular television series Yamaska. The three-dimensional stroll through the streets of Québec City book figures prominently in the script of Yamaska, written circa 1870. by Anne Boyer and Michel d’Astous. Its real-life publication produced an instant bestseller for its real author, the writer Finally, to mark the 5th anniversary of the “Éléphant: mémoire François De Falkensteen. du cinéma québécois project”, Les Éditions de l’Homme published Les images que nous sommes – 60 ans de cinéma Librex Group also welcomed new authors to the fold during québécois, a marvelous book by Serge Bouchard that transforms the year, including Hervé Gagnon with Malefica – La voie each Québec feature film into an ethnological document. - 27 - The anthropologist draws the reader into the world of the by Les Éditions de l’Hexagone, was nominated for two filmmakers, characters and stories that have marked the prestigious awards: the Grand prix littéraire Archambault and history of Québec cinema. Les Éditions de l’Homme also the 2013 Prix littéraire des collégiens. published a digital version that includes 75 movie clips and other complementary material. CEC Publishing

Talent rewarded In the academic publishing segment, CEC Publishing The Book Division’s authors picked up numerous distinctions continued to lead the way in digital content delivery with during 2013. Éditions Libre Expression celebrated the the release of apps for the iPad and Android tablets. These prestigious Arthur Ellis Award received by Mario Bolduc innovations complement CEC Publishing’s online offerings. for La nuit des albinos. At Les Éditions de la Bagnole, the Its multiplatform website, MazoneCEC.com, provides access controversial, taboo-breaking book Ma sœur veut un zizi by to 317 digital documents. The publication of more than Fabrice Boulanger won the Prix des libraires. 5,800 interactive math and history exercises for high school students further cemented CEC Publishing’s dominant role Mingan mon village, a collection of poems by Innu in the shift to digital in Québec and Ontario schools. schoolchildren illustrated by Rogé, was nominated for the Governor General’s Award and the TD Canadian Children’s Also during 2013, the first modules were released ofC’est parti ! , Literature Award. At VLB éditeur, Zora, un conte cruel by a new basic series that meets the requirements of Ontario’s new Philippe Arseneault earned the 2013 Prix Robert-Cliche for French as a second language program. Ontario schools can a first novel and was a finalist for the Grand prix littéraire now teach French using a method developed by a Québec Archambault. Finally, Guano by Louis Carmain, published publisher. The achievement was a result of CEC Publishing’s drive to develop new markets. MESSAGERIES ADP

The book distributor Messageries ADP added two Québec publishers of children’s books to its catalogue, Boomerang éditeur jeunesse and Soulières éditeur. In digital, 2013 saw the arrival of two major French publishing houses, Michel Lafon and Robert Laffont. At year’s end, ADP’s ebook catalogue included more than 8,900 titles.

- 28 - - 29 - Nurun inc.

In 2013, Nurun’s 12 world-wide offices continued In the United States, Nurun continued developing innovative developing innovative digital products and services interfaces for longstanding customers/partners such as Sony, that transform the pace and structure of the consumer Coca-Cola, Google, Tesla Motors and Fitbit. It also created experience on e-commerce sites. The result is a environments with the desired look for prestigious brands such as mutually beneficial end-to-end relationship with Audemars Piguet, IWC and Hennessy. Nurun’s work on the new consumers, from the testing phase to securing Hennessy.com site earned it a nomination at the 2013 OMMA customer loyalty. Awards in the Web Site Excellence category.

In Canada, Nurun introduced a remarkable retail experience In Europe, Nurun created an integrated in conjunction with Walmart Canada, centred around online business experience for its international Walmart Canada’s responsive new website. Nurun client L’Oréal Paris. The project included also conducted ethnographic research for Sun Media an e-commerce platform and the award- Corporation and the McCord Museum. These projects winning Instant Beauty e-commerce app. highlighted Nurun’s expertise in this cutting-edge niche and Finally, La Tabla de Gisela, a site developed helped it land new research contracts around the world by Nurun for Red Bull in Spain, was picked for 2014. as an Awwwards Site of the Day.

- 30 - Corporate Social Responsibility

Our employees Promising initiatives In 2013, Videotron pursued its continuous improvement Employees are Quebecor’s lifeblood, the wellspring of the effort with its Service Excellence initiative, which has been Corporation’s creative capacity and business dynamism. incorporated into its corporate management model. By Quebecor has a responsibility to create winning working introducing new ways of doing things and utilizing resources conditions that support its employees in the performance of more effectively, this strategy is their duties and the pursuit of their objectives, a responsibility making life easier for Videotron’s it takes very seriously. For their part, employees demonstrate customers and employees alike and a strong commitment to their work, to the organization and has significantly improved its ability to its core values – the values that management considers the to achieve its business objectives. most powerful underpinnings for the accomplishment of Quebecor’s mission. Once again, Videotron made the list of Québec’s 20 Best Employers, Internal mobility is among the management priorities according to the annual Aon Hewitt established to enable the Corporation to achieve its mission. study on employee engagement. The For years, all the subsidiaries have been making a concerted distinction recognizes and rewards effort to help competent employees develop their talents and managers’ sustained commitment advance within the organization. The Corporation’s wide- to the mobilization effort that ranging lines of business are an advantage when it comes to has created a workforce invested attracting and retaining talented people interested in the in Videotron’s success. In 2013, communications industry. Quebecor’s Head Office decided to follow Videotron’s lead and join the Convergence, long the cornerstone of Quebecor’s Best Employers program. development, remained a key element of its business strategy in 2013. Two new convergent business units with members At Nurun, the focus was on training. drawn from across the Corporation’s subsidiaries were created: Workshops on Design Thinking and QMI Content and QMI Digital. Innovation, organized in conjunction with the Massachusetts Institute of - 31 - Technology (MIT), were a resounding success. During the employees participate every year include the Granfondo “La Boucle”, a new cycling event presented by Videotron as part of the Grand défi Pierre Lavoie. year, more than 60 key contributors were also trained in Garneau-Cascades, the JDRF Ride for Diabetes Research and ethnographic methodology to help them understand consumer the Tour CIBC Charles-Bruneau. behaviour in relation to new technologies. These initiatives help employees nurture the spirit of innovation that has always Quebecor Media and its subsidiaries have a been Nurun’s signature. track record for occupational health and safety Our values that outshines the industry average. In 2013, Engaged, healthy employees TVA Group launched a major workplace risk- ›› Performance Every year, Quebecor and its subsidiaries back many prevention program to show that safety is a ›› Differentiation organizations that promote a healthy lifestyle. The Corporation priority for the organization and to support ›› Agility strongly encourages and supports employee participation. its performance on this front. At Sun Media ›› Treating the customer Many are active in a variety of worthwhile causes. This year, a Corporation, the number of industrial accidents as we want to be treated good number of employees took part in the 135-kilometre “La has declined steadily since 2008 thanks to, among Boucle” bicycle tour, part of the Grand défi Pierre Lavoie. In all, other things, tighter issues management and ›› Innovation three teams from different Quebecor subsidiaries participated better prevention. ›› Team building in the Grand défi. Other cycling events in which Quebecor

- 32 - Top: Four teams of employees from different subsidiaries took part in the Grand défi Pierre Lavoie.

Bottom: For the fourth year in a row, nearly 200 employees participated in the Granfondo Garneau- Cascades, presented by Quebecor on © Annie Thériault Roussel August 11, 2013.

- 33 - Quebecor and the environment

To make good on its commitment to environmental protection, Quebecor has instituted a continuous improvement strategy. The Corporation’s green philosophy translates into a set of initiatives that produce solid results, year after year. Quebecor’s 80 green ambassadors serve as information officers and awareness-raising agents within its subsidiaries, working to educate and galvanize their colleagues. A guide to environmental responsibility has also been produced and distributed to all employees in Québec in order to improve environmental practices at Quebecor. The travelling recycling collection organized on April 22 as part of the Allo la Terre program garnered Reducing Quebecor’s 16 tonnes of electronic devices of all kinds. environmental footprint Quebecor has been measuring its energy consumption and Quebecor also participates in the Opus+ Entreprise program tracking the greenhouse gas emissions (GHG) generated by run by the Agence métropolitaine de transport (AMT) its operations for the past four years. Its carbon footprint, and in the STM’s OPUS & Cie program, which encourage based on the IS0 14064 standard, is reported to the Carbon employees to use public transit. Quebecor supports the use Disclosure Project every year in June. This approach reflects of bicycles for transportation through the BIXI Corporate Quebecor’s desire to make responsible, optimal use of energy. program, encourages participation in the AMT’s car pooling program, and backs the En ville sans ma voiture Guide

des pratiques Quebecor is doing its part in the fight against climate change car-free day initiative in order to interest its employees in without slowing its growth. Videotron has taken a series of active transportation. initiatives strategically targeting its vehicle fleet and buildings. They are expected to yield a significant improvement in éco Quebecor’s carbon footprint. The Corporation’s most recent respONsaBLes report (2013) disclosed that its GHG emissions for 2012 totalled 30,386 tonnes of carbon dioxide equivalent (CO2 e), a reduction of 3% compared with 2011.

- 34 - Recycling: making a collective effort high standards of waste recovery and reuse, most of these In 2013, Quebecor helped numerous environmental organizations also play a positive role through community protection programs continue their good work, an effort to improvement projects. These admirable partners include which all subsidiaries contributed. Service d’intégration au travail de Trois-Rivières, AFFI Informatique, and Ordinateurs pour les écoles du Québec. For example, the Allo la Terre program has been recycling small electronic devices since 2008. Consumers can drop off Optimizing resource use their used mobile telephones, receivers, modems, routers, TVA Group’s Publishing segment has had a responsible game consoles, peripherals and batteries free of charge at the procurement policy since 2011. Most of its magazines are recycling bins at 240 Videotron, Le SuperClub Vidéotron now printed on Forest Stewardship Council (FSC)-certified and Archambault locations across Québec. The devices paper. In line with its green philosophy and focus on are reused if possible or recycled, and the hazardous continuous improvement, Quebecor continued promoting materials treated. and supporting responsible resource use by its subsidiaries. In 2013, Archambault switched to FSC-certified paper for In 2013, travelling public recycling drives were added to the its flyers while implementation of a digital strategy helped program in order to collect larger electronic devices, such as reduce the overall paper consumption of Quebecor and its computers and television sets. Consumers brought 16 tonnes subsidiaries. For example, half a million Videotron customers of electronic equipment of all kinds to the first travelling have signed up for online billing. collection in April 2013. Thanks to strong public response, Allo la Terre has collected nearly 100,000 mobile handsets, Quebecor is proud with an estimated 18% reuse rate. to report that, Did you know? since 2012, its Archambault stores have been part of the program since 2009. Quebecor Media It takes 85% less energy to recycle a tonne of They are charging 5 cents for single-use bags, with all proceeds Printing subsidiary copper than to produce a tonne of copper from going to Jour de la Terre Québec, the Québec chapter of has obtained FSC raw materials. the ALLO LA TERRE program helps Earth Day, to support a variety of schoolyard greening chain-of-custody preserve natural resources and reduce the projects. Archambault turned over more than $6,000 to certification for its carbon footprint of electronic products. the organization in 2013, for a total of $80,000 since the two commercial partnership began. printing plants. FSC certification rigorously tracks all stages of forest Responsible waste management, including recycling of product processing and manufacturing, from the forest to the Videotron network equipment, computer hardware, consumer, and guarantees that the certified products used by customer equipment and multi-material products, is also Quebecor have not been mixed with uncertified products. a central concern at Quebecor. To ensure success, recycling programs are implemented in partnership with non-profit organizations. In addition to helping the Corporation meet

- 35 - Subsidiaries do their part for awareness-raising In 2013, tech-savvy Nurun employees who care about the environment participated in écoHACK MTL, the first Montréal hackathon dedicated to urban sustainability. They wedded creativity with sustainable development

principles to create Activez Montréal, an innovative citizen (1) The Vélirium, presented by Gestev, received app that lets Montrealers get involved in improving their level 2 Responsible Event Management certification. urban environment by reporting problems and suggesting (2) Driftwood recovery project at Beauport Bay improvements in their neighbourhood. organized by Gestev. (3) Activez Montréal, an app developed by Nurun

Photo : Gestev at the écoHACK MTL hackathon. Event promoter and organizer Gestev, a new Quebecor 1 subsidiary, also has a string of environmental achievements to its credit. During 2013, its driftwood recovery project certification from the Bureau de normalisation du at Beauport Bay was selected as a finalist for the Phénix Québec (Québec standards office). In 2011, Gestev environmental award in recognition of its positive became the first international event management firm environmental, social and economic impacts. The 2013 to receive Bureau certification for its practices. edition of the Vélirium bicycle competition, organized by Gestev, received level 2 Responsible Event Management

2

3

2 Photo : Gestev

- 36 - Partnering with the community

Q OF PROCEEDS100% Pierre Péladeau, uebecor’s founder, believed that Donnons généreusement. TO FLOOD RELIEF a business has a duty to give back to the community that nurtured it. Today, his company remains true to this proud philanthropic tradition by maintaining 1 800 4181111 CROIXROUGE.CA close ties to the community. In times of celebration as in times of crisis, Quebecers have been able to count on Quebecor to promote their culture and to be with them in adversity. Quebecor thus supports many organizations involved in culture, community action, education, youth, health, entrepreneurship and UNE INITIATIVE DE 2013 sustainable development. In 2013, Quebecor made contributions totalling nearly $30.0 million to more than 500 organizations. Here are a few examples. THE FLOOD OF THE FLOOD A helping hand for disaster victims including GST $10 Again in 2013, Quebecor subsidiaries came to the aid of communities in distress. After the disaster in Lac-Mégantic, During the historic Alberta floods of June 2013, the Quebecor and its subsidiaries organized a massive Québec-wide Calgary Sun produced a special edition devoted to the fundraising drive, in cooperation with the Red Cross, which disaster in barely a day. All proceeds went to the Red Cross collected $13 million for the victims. TVA Group, Le Journal de to help the victims of the torrential rains. In all, the initiative Montréal, Le Journal de Québec, 24 heures, the Canoë portal and raised more than $190,000. And following the typhoon that Quebecor Media’s community weeklies were all part of the effort. hit the Philippines on November 8, Videotron offered its Videotron also supported the community by helping rebuild the residential telephone customers free long-distance calls to local cable network. Archambault donated $10,000 to the victims the Philippines. through the Avenir Lac-Mégantic benefit and Quebecor donated $100,000 to the Red Cross, earmarked for victims of the tragedy.

- 37 -

LYLE ASPINALL/CALGARY SUN Despite the chaos, Calgary seemed to dodge a bullet when this train, clearly in a precarious position, didn’t end up in the river near Bowness. The city later had another big train scare.

13 Encouraging and supporting youth across Canada Making sure that young Canadians from all backgrounds grow up in the best possible conditions and are able to realize their full potential is a cause that Quebecor has always cared about deeply. In Montréal, Quebecor supports the Fondation Père Sablon by funding 10 trophies every year for young athletes who demonstrate exceptional performance and perseverance. In collaboration with Videotron, Le Journal de Montréal and 24 heures, Quebecor also provides the foundation with telecommunication services and exposure on its various platforms.

In Québec City, Quebecor is proud to have funded a leading- edge multimedia centre at Collège François-de-Laval. Today, the Centre de production multimédia Québecor introduces hundreds of high-school students to audiovisual technology annually as part of their school curriculum or extra-curricular activities. The Centre is open to the entire Québec City community outside of class hours. 24 Hours Vancouver supported two fundraisers for Easter Seals House, the Drop Zone and the The “Sapin des stars” Christmas tree was set up in the exhibition 24 Hour Relay for the Kids. The proceeds were used to send space at the Quebecor head office. children to summer camps for kids with disabilities. technological partnership under which Videotron’s Light of hope technological expertise is used to benefit the hospital’s patients, For the first time, Quebecor, Le Journal de Québec and their families, visitors and medical staff. Videotron is setting TVA Group supported Québec, ville en rose by making a up a fibre-optic network linking the hospital’s 1,200 recently financial contribution and publicizing the event, which was in installed Wi-Fi routers to the Internet. The initiative will its third year. Some 40 buildings and public spaces in Québec promote patient-centred care by enabling patients, visitors City were bathed in pink light in a gesture of solidarity with and staff to use the Internet for communication with loved women with breast cancer. A fundraising campaign was also ones, telework or entertainment. organized for the Deschênes-Fabia breast cancer clinic at the CHA de Québec, a Québec City hospital. The support In collaboration with Samsung Canada’s Hope for Children of Le Journal de Québec was in keeping with Quebecor’s program, a hundred tablet computers will also be made available longstanding commitment to health care and medical research. to hospital patients. A number of Quebecor subsidiaries joined forces with Videotron to help entertain kids and their parents by Innovating for sick kids providing apps that deliver the content of 11 magazines and allow In December 2013, Videotron and the CHU Sainte-Justine unlimited access to the full content of the Journal de Montréal children’s hospital in Montréal announced an innovative and Journal de Québec websites.

- 38 - CAHIER QUÉBEC VILLE EN ROSE LE JOURNAL DE QUÉBEC ∫ JEUDI 4 OCTOBRE 2012 La ville Giving back to the community at Christmas or English is an official language will be able to discover the s’illumine The holiday season is a time for sharing and giving. richness of Québec cinema. This breakthrough will bring pour une bonne cause du 4 au 14 octobre For Christmas, the Adopt-A-Teen program promoted Québec movies unprecedented international exposure. The by the Edmonton Sun distributed $50 gift certificates, anniversary was marked by the publication of Les images redeemable at a big box store, to teens aged 13 to 17 from que nous sommes – 60 ans de cinéma québécois, a magnificent low-income families. The program has been in existence work by Serge Bouchard, described in greater detail in the since 1999. In 2013, 7,252 kids received gift certificates Book Division section. worth a total of more than $365,000. The 59524_QMI_JMTL-JQC_Annonce_Elephant_Fête2013_23dec_8colx176_FINAL.pdf 1 13-12-13 10:28 Edmonton Sun helped by publicizing the campaign in its pages and donating the services of its Classifieds department to receive and process contributions. Éléphant

In Ontario, the Toronto Sun supported the vous accompagne partout! ISIE

Variety Village Christmas Fund by organizing TO UR CO TO a raffle to encourage donors to give. PHO

Finally, in 2013, Quebecor housed the Sapin des stars in its exhibition space. The thousand-light Christmas tree was decorated with dozens of autographed personal items donated by local and international stars. TheC M objects were sold on the Journal de MontréalJ CM website with proceeds going to two QuébecMJ CJ organizations that help children and families,CMJ N Fondation maman Dion and Fondation Père Sablon.

“ Éléphant: the Québec cinema memory project” To mark the 5th anniversary of the “Éléphant”

Québec cinema memory project, an initiative Grâce à Éléphant, vous pouvez maintenant voir ou revoir plus de 200 films québécois, entièrement restaurés et numérisés to preserve and disseminate Québec’s cinematic en haute définition, dont près d'une cinquantaine partout au Canada sur iTunes Store. heritage launched by Quebecor in 2008, its Pour tout savoir sur le cinéma québécois, consultez creator announced that part of the “Éléphant” elephant.canoe.ca. Bon cinéma! catalogue was coming to the iTunes Store. Through iTunes, all Canadians as well as residents Éléphant, the Québec cinema memory project, celebrated of European and African countries where French its 5th birthday on November 18, 2013.

- 39 - BOARD OF DIRECTORS AND OFFICERS OF QUEBECOR INC.*

Board of Directors Officers Françoise Bertrand 1, 2 Françoise Bertrand Chairperson of the Board, Chairperson of the Board Quebecor Inc. and Quebecor Media Inc., and p.c., c.c., ll.d President and Chief Executive Officer, The Right Honourable Brian Mulroney, Vice Chairman of the Board Fédération des chambres de commerce du Québec Pierre Dion President and Chief Executive Officer Jean La Couture, fcpa, fca 3 President, Huis Clos ltée Jean-François Pruneau Sylvie Lalande 2 Senior Vice President and Chairperson of the Board, Chief Financial Officer TVA Group Inc. Chloé Poirier Pierre Laurin 1, 2, 3 Vice President and Treasurer Corporate Director Denis Sabourin A. Michel Lavigne 1, 3 Vice President and Corporate Controller Corporate Director Claudine Tremblay Geneviève Marcon Vice President and Secretary President, GM Développement inc. Dominique Fortin Assistant Secretary The Right Honourable Brian Mulroney,p.c., c.c., ll.d Senior Partner, Norton Rose Fulbright Canada LLP, and Vice Chairman of the Board, Quebecor Inc. and Quebecor Media Inc. Normand Provost Executive Vice President, 1 Member of the Compensation Committee 2 Member of the Corporate Governance Committee Private Equity, and nominating Committee Caisse de dépôt et placement du Québec 3 Member of the Audit Committee * As of May 7, 2014

- 40 - BOARD OF DIRECTORS AND MANAGEMENT TEAM OF QUEBECOR MEDIA INC.*

BOARD OF DIRECTORS MANAGEMENT TEAM

Françoise Bertrand 1 Pierre Dion Marc M. Tremblay Chairperson of the Board, President and Chief Executive Officer, Senior Vice President, and Quebecor Inc. and Quebecor Media Inc., and Quebecor Inc., Quebecor Media Inc., and Chief Legal Officer and TVA Group Inc. President and Chief Executive Officer, Chief, Public Affairs Fédération des chambres de commerce du Québec Manon Brouillette Pietro Greco 2, 3 President and Chief Executive Officer, Chief Technology Officer Jean La Couture, fcpa, fca Videotron Ltd. President, Isabelle Leclerc Huis Clos ltée Julie Tremblay Vice President, President and Chief Executive Officer, Human Resources Sylvie Lalande Sun Media Corporation Chairperson of the Board, TVA Group Inc., Caroline Roy Vice President, and Corporate Director Jean-Hervé Roubert President and Chief Executive Officer, Digital Strategy Pierre Laurin 1, 3 Nurun Inc. Corporate Director Aldo Giampaolo A. Michel Lavigne 1, 2, 3 President and Chief Executive Officer, Corporate Director Quebecor Media Entertainment & Sports Group Geneviève Marcon President, Donald Lizotte President and Chief Executive Officer, GM Développement inc. Retail and Book Sectors The Right Honourable Brian Mulroney,p.c., c.c., ll.d. Jean-François Pruneau Senior Partner, Senior Vice President and Norton Rose Fulbright Canada LLP, and Chief Financial Officer, Vice Chairman of the Board, Quebecor Inc. and Quebecor Media Inc. Quebecor Inc. and Quebecor Media Inc. France Lauzière Normand Provost Senior Vice President, Executive Vice President, QMI Content Private Equity, J. Serge Sasseville 1 Member of the Compensation Committee Caisse de dépôt et placement du Québec 2 Member of the Executive Committee Senior Vice President, 3 Member of the Audit Committee Corporate and Institutional Affairs * As of May 7, 2014 - 41 -