sustainability Article Exploring the Critical Factors, the Online Learning Continuance Usage during COVID-19 Pandemic Chuan-Yu Mo 1 , Te-Hsin Hsieh 2 , Chien-Liang Lin 3 , Yuan Qin Jin 3 and Yu-Sheng Su 4,* 1 School of Education and Music, Sanming University, Sanming 365004, China;
[email protected] 2 School of International Business, Tan Kah Kee College, Xiamen University, Xiamen 363105, China;
[email protected] 3 College of Science and Technology, Ningbo University, Cixi 315211, China;
[email protected] (C.-L.L.);
[email protected] (Y.Q.J.) 4 Department of Computer Science and Engineering, National Taiwan Ocean University, Keelung 20224, Taiwan * Correspondence:
[email protected] Abstract: In order to enable online learning to continue developing when the COVID-19 pandemic passes, this study aimed to identify the critical factors that affected the use of e-learning by university students during the pandemic. These critical factors will help to increase the efficiency of future development and deployment of online learning systems. Through a literature review, this study employed the technology acceptance model, social support, and task–technology fit as the theoretical basis to establish the framework of the online learning environment with regards to the technology acceptance model in the context of emergency management. A questionnaire survey was adminis- tered to students in universities that had implemented online teaching during the pandemic, and 552 valid responses were collected. The survey explored the factors affecting the willingness of higher Citation: Mo, C.-Y.; Hsieh, T.-H.; Lin, education institution students to continue using online learning, and the following conclusions were C.-L.; Jin, Y.Q.; Su, Y.-S.