Annual Data Book 2017 Air New Zealand Group
Kia ora. Contents
. 1 Introduction to Air New Zealand 4
2. Competitive advantages 5
3. 2017 highlights 6
4. Sustainability 8
5. Shareholding structure and performance 12
6. Financial framework and our 2017 performance 13
7. Network 14
8. Operating fleet 18
9. Balance sheet structure and funding 20
10. Risk management 22
11. Earnings and dividend performance 23
12. Five year statistical review 24
13. Other information 28
14. Executive management team 30
15. Board of Directors 32
16. Investor resources 35
Air New Zealand Databook 2017 3 Air New Zealand Group
1. Introduction to Air New Zealand
Company description An award-winning airline Trading information
The Air New Zealand Group (‘Air New Air New Zealand is proud of our fleet, Air New Zealand is publicly traded on the Zealand’) operates a global network our brand and our Kiwi customer service NZX and ASX. Additionally, American that provides air passenger services and culture. These all contribute to Air New Depositary Shares are traded over-the- cargo transport services to, from and within Zealand being an award winning airline, counter (OTC) in the United States under New Zealand to more than 16 million with the following select accolades Air New Zealand’s sponsored Level 1 passengers a year. received as recent examples. American Depositary Receipt programme.
Air New Zealand’s strategic focus and NZX Ticker code: AIR competitive advantage lies within the Pacific AMR’s 2017 Corporate Reputation Index: Rim where the airline’s network reach ASX Ticker code: AIZ extends from New Zealand into Australia, - Most reputable company in Asia, and the Americas. Air New Zealand New Zealand OTC Ticker code: ANZLY operates its own connection to London and - Most reputable company in through global alliance partners connects Australia New Zealand to Europe and beyond, with over 3,400 flights, on average, each week 2017 Condé Nast Reader’s to domestic and international destinations. Choice awards: International visitor arrivals Air New Zealand’s consolidated operating - World’s Top Airline revenue was $5.1 billion in the 2017 2017 World Travel Awards: financial year, generated by a fleet of over 100 aircraft and 11,800 employees - Australasia’s Leading Airline for the based globally. ninth consecutive year 10% for year ended 30 June 2017 - Inaugural winner of Leading Airline Brand for Australasia A key contributor to 2017 www.airlineratings.com airline awards: and beneficiary of Top markets for international - Airline of the Year Award for the visitors to New Zealand New Zealand tourism fourth year in a row 2017 Skytrax World Airline Awards: Other markets Australia As New Zealand’s national carrier and the - Best Airline Alliance first New Zealand experience for many - Best Airline Alliance Lounge overseas travellers, Air New Zealand is an 33% 40% integral part of the New Zealand tourism TripAdvisor’s Travellers’ Choice industry. Similarly, tourism is an important Awards for 2017: driver of Air New Zealand’s performance as - Best Premium Economy Class the airline generates a significant portion in the World of its revenue from overseas travellers. - Best Airline in the South Pacific Air New Zealand plays an active role in increasing the demand for travel into and around New Zealand through our comprehensive domestic and regional network, through our partnerships with tourism organisations and promoting our national and regional sponsorships both off-shore and within New Zealand. In 2017, tourism was New Zealand’s top export earner. Tourism contributes 20.7 percent of New Zealand’s total exports of goods and services, employs 7.5 percent of New Zealand’s workforce and makes a total contribution to New Zealand USA UK China GDP of $22.7 billion ($12.9 billion direct contribution and $9.8 billion indirect value add of industries supporting tourism).1 9% 7% 11%
1. Tourism Satellite Account, March 2016.
4 Air New Zealand Databook 2017 2. Competitive advantages
Our competitive advantages provide us with a simple and proven strategy for success.
Resilient core domestic business
Our domestic network is unmatched, offering services to 21 main centres and regions across New Zealand. Our strong corporate brand and renowned Kiwi service culture continue to drive increased loyalty from our customers, record customer satisfaction levels, strong brand health and record employee engagement. Investments in larger and modern aircraft and lounges are further stimulating travel within New Zealand from both international and domestic tourism.
Pacific Rim focused international network
Our alliance-driven international network underpins our Pacific Rim strategy. With a total of five revenue-share alliance partnerships, Air New Zealand benefits from strong relationships with market leaders in some of our key international markets, including the United States, Singapore, Hong Kong, Australia and China.
Airpoints™ loyalty programme
Our Airpoints™ programme is viewed as the most valuable loyalty programme in New Zealand. Providing our members with the world’s easiest and most transparent loyalty currency, Airpoints Dollars™, has driven strong membership growth. With over 2.5 million members, Airpoints also provides Air New Zealand with valuable data that allows us to better understand our customers and their travel experiences.
Focused on driving sustainable cost improvements
Our simplified and modern fleet has an average age of 7.0 years and is contributing significant operational efficiencies to the airline. Air New Zealand is nearing the completion of a fleet programme which will deliver best-in-class aircraft, which is configured for the New Zealand market. Our fleet now consists of more fuel efficient aircraft, across fewer aircraft types – both providing the airline with an extremely competitive cost structure.
Investment-grade financial strength
We have a proven history of achieving profitability through the cycle as Air New Zealand has delivered positive earnings every year since 2003 and paid dividends to our shareholders every year since 2005. Underpinning our ability to generate strong returns is a focus on capital discipline Air New Zealand has a credit rating of Baa2 from Moody’s with stable outlook, placing us amongst the top echelon of airlines in the world.
Air New Zealand Databook 2017 5 Air New Zealand Group
3. 2017 highlights No.1 Over 2.5m employer Airpoints™ members; up 16% from 2016 top rated in New Zealand 894,000 flights paid for by Supreme Airpoints Dollars™ award winner during the year NZI Sustainable Business Network Awards Airline of the Year 39% awarded by of women in senior AirlineRatings.com leadership positions; for the 4th up from 16% in 2012 consecutive year
Supreme Record award winner level of brand health Ma-ori Language Awards, for promoting increased usage of Te Reo 15% improvement FTSE4Good 2017 total constituent1 recordable injuries
1Created by the global index provider FTSE Russell, the FTSE4Good Index Series is designed to measure performance of companies demonstrating strong environmental, social and governance (ESG) practices.
6 Air New Zealand Databook 2017 6.3% $5.1b growth operating revenue in network capacity (ASKs) $527m earnings before taxation 7.0 years fleet age on seat-weighted basis, improved from $904m 7.5 years in 2016 operating cash flow
6 new 21.0 cents aircraft full year declared dividend per share added to fleet during the year; consisting of 3 B787-9s, 1 A320 and 2 ATR72-600s 15.3% pre-tax return on invested capital 5 lounges upgraded as part of ~$120 million, 41.5% multi-year lounge five year average annual upgrade programme shareholder return
Air New Zealand Databook 2017 7 Air New Zealand Group
4. Sustainability
Our sustainability agenda aligns with Air New Zealand’s larger purpose to supercharge New Zealand’s success – socially, economically and environmentally. On an annual basis, Air New Zealand discloses a Sustainability Report which discusses our performance and our longer term aspirations. For more information, our Sustainability Report can be accessed online at airnewzealand.co.nz/sustainability.
For our People For our Place For our Economy
Our People Carbon Tourism
Our Communities Nature and Science Trade and Enterprise
Sustainability aspirations Our People: Carbon: Tourism: Air New Zealand is a global New Zealand transitions Sustainability is at the heart employer of choice and to an ultra-low carbon of New Zealand’s tourism an inclusive and equitable economy, on a pathway value proposition, ensuring place to work, helping ‘raise consistent with the that New Zealand’s 100% the bar’ for progressive world achieving net zero Pure brand position is workplace practices across emissions by 2050. fully aligned with national New Zealand. sustainability performance. Our Communities: Nature and Science: Trade and Enterprise: New Zealand communities New Zealand’s ecosystems New Zealand businesses are thriving economically, and biodiversity are are cost-effectively culturally, socially and restored and protected connected to global environmentally, with for future generations. markets, with a reputation New Zealand businesses worldwide for premium helping to address current environmental, social and disparities in per capita health and safety standards. income and opportunity.
8 Air New Zealand Databook 2017 Air New Zealand Databook 2017 9 Air New Zealand Group
Highlighting our carbon strategy Air New Zealand supports the aviation industry’s mid and longer term goals of carbon neutral growth from 2020, and halving 2005 emission levels by 2050.
We are targeting an average annual fuel aircraft. Over the next two years we also Also embedded in our carbon reduction efficiency improvement of 1.5% - which have commitments to have 13 fuel efficient programme is continuing efforts to secure equates to approximately 49,000 tonnes of A320/321NEOs join our fleet and replace high quality carbon offsets and sustainable carbon dioxide per annum at current levels. older aircraft. Operational fuel efficiency aviation biofuels. We are committed to improvements, such as reducing residual demonstrating carbon leadership in aviation, Air New Zealand believes that one of the weight on some of our aircraft, and reducing but also for New Zealand. most significant ways to reduce emissions the use of Auxiliary Power Units (APUs) is by operating a modern and fuel efficient while aircraft are on the ground, are just fleet, and in 2017 we received three some of the examples of the fully integrated additional Boeing 787-9 Dreamliner approach Air New Zealand is undertaking to aircraft and retired our last Boeing 767 meet our carbon reduction targets. 2.5% Average annual fuel efficiency improvement compared to 2009 baseline
Fuel efficiency: CO2-e per Revenue Tonne Kilometre (RTK)*
0.93 0.88 -e/RTK
2 0.85 0.81 0.79 0.78
kg CO 0.76 0.74 0.73
2009 2010 2011 2012 2013 2014 2015 2016 2017
*Revenue Tonne Kilometre (RTK) is a measure of the weight that has been paid for on the aircraft (freight and passengers) multiplied by the number of kilometres transported. Freight values are from Air New Zealand records, and passenger weights are estimated at 100kg per passenger (including checked and carry-on baggage) as recommended by IATA for generating a fuel efficient target. CO2-e emissions are from Air New Zealand’s use of aviation fuel over the same time periods.
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5. Shareholding structure and performance
Air New Zealand is listed on the New There are 1,122,810,044 Ordinary Shares Share register (as at 30 June 2017) Zealand Stock Exchange (NZX) with on issue (excluding Treasury Stock), the ticker symbol AIR.NZ and on the as at 30 June 2017. The New Zealand Australian Securities Exchange (ASX) Government is the majority shareholder New Zealand International with the ticker symbol AIZ.AX. Effective with 582,854,593 shares, or 52% of Government institutional investors 17 March 2017, the ASX listing changed total issued capital. The remaining shares from a full listing to a Foreign Exempt are held by New Zealand institutional Listing. The Foreign Exempt Listing and retail investors and institutional 52% 39% means that Air New Zealand is expected shareholders primarily in the United to comply primarily with the Listing States, Australia, Asia and the United Rules of the NZX Main Board (being Kingdom. Air New Zealand has a the rules of its home exchange) and robust average daily trading volume of is exempt from complying with most of approximately 1.8 million shares. ASX’s Listing Rules. Effective as at 20 July 2017, Air New Zealand launched a sponsored Level 1 American Depositary Receipt (ADR) programme. Air New Zealand’s American Depositary Shares, each representing five Ordinary Air New Zealand shares and evidenced by ADRs, are traded over- the-counter in the United States (ticker code ANZLY).
New Zealand institutional investors Retail investors 6% 3%
5 year total shareholder return (net dividend) Air New Zealand vs NZX50 vs Bloomberg World Airline Index