Curriculum Vitae

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CURRICULUM VITAE

Mrs. SIRIMONBHORN THIPSINGH

Address 8th - 9th Floor, Information Center Building, Khon Kaen University, Khon Kaen 40002 Thailand Tel: +6643-202-424 Fax: +6643-202-424 Mobile: +669-5945-5647 E-mail: [email protected]

PERSONAL INFORMATION Name and Surname: Sirimonbhorn Thipsingh Nationality: Thai Resident of: Thailand Birth date: 17 October 1973 Gender: Female Marital Status: Married

CONTACT INFORMATION 81 M. 22, T. Ban Ped, A. Muang Mobile: +669 5945 5647 Khon Kaen 40000 Thailand E-Mail: [email protected]

CAREER OBJECTIVE To find a challenging position to meet my competencies, capabilities, skills, education and experiences. KEYS OF SUCCESS Integrity , Leadership, Communication, Improvement, Teamwork

EDUCATION September 1999: STRAYER UNIVERSITY, VIRGINIA, USA Master of Science in Business Administration (MSBA), Graduate Cum Laude, GPA : 3.83 March 1994: THAMMASAT UNIVERSITY, BANGKOK, THAILAND Bachelor of Art in Sociology and Anthropology GPA : 2.23 OTHER EDUCATION July 2007: Landmark Education , Bangkok , Thailand Landmark Forum Course 2

October 2008: Landmark Education , Bangkok , Thailand Landmark Advance Course June 2009: The Millionaire Mind: T. Harv Eker, Malaysia The Millionaire Mind Intensive Course

PROFESSIONAL EXPERIENCES OCT 2013 – Present: Lecturer of International Marketing Program, Khon Kaen University, International College - Lectured in these subjects; Service Business Marketing, Event Marketing, Marketing for Tourism and Hotel, Special Topic in International Marketing, Customer Relationship Management, Developing New Marketing Strategy for the Greater Mekong Sub- region, Transportation for Tourism Business - Researched in many areas of international marketing MAR 2012 – OCT 2013: 1. Lecturer of Tourism and Service Industry College, Nakhon Phanom University, Nakhon Phanom, Thailand - Lectured in these subjects; General Economics, Man and Society in the Greater Mekong Sub- region, Speaking and Personality Development, Service Industry Psychology, Spa Management - Researched in many areas of tourism and service industry 2. Principal of Administration of Tourism and Service Industry College, Nakhon Phanom University, Nakhon Phanom, Thailand - Responsible for administration duties for both academic and administrative staffs, responded to

all assignment in human resources management for the faculty - Ensured proper training of academic and administration staffs to upgrade their knowledge required to maintain high level of quality standard - Responsible for the quality assurance of the college, prepared all the information and documents for the Self-Assessment Report (SAR)

APR 2008 – JAN 2012: Sale and Marketing Manager QQQ Co., LTD., Bangkok, Thailand - Planed yearly sales and marketing projections. - Prepared annual manpower plan, ensured all JUL 2005 - FEB 2008: vacant positions were filled in coordination with personnel manager - Coached and trained sale and marketing staffs on job training programs, evaluated performance of staffs, recommended promotion, additional training or termination - Ensured proper training of sale and marketing staff to upgrade their skill required to maintain high sale standard 1. Lecturer of The Faculty of Tourism and Hotel Management, Mahasarakham University, Mahasarakham, Thailand - Lectured in these subjects; Hospitality and Communication Art, Service Industry Psychology, Sale and Marketing for Tourism and Hotel, Tourist Behavior, Principle of Transportation and Airline Business, Reservation and Ticketing, Spa Management - Researched in many areas of tourism 2. Deputy Dean for Administration and 4

International Affair of The Faculty of Tourism and Hotel Management, Mahasarakham University, Mahasarakham, Thailand - Responsible for administration duties for both academic and administrative staffs, responded to all assignment in human resources management for the faculty - Prepared all media and information to promote the faculty of Tourism and Hotel Management - Presented the faculty of Tourism and Hotel Management to students all over Thailand, especially, Northeast of Thailand - Responsible for international affair mainly in research and academic program - Ensured proper training for academic and administration staffs to upgrade their professional and maintain the high level of quality standards MAR 2000 – SEP 2002: Flight Attendant of Adecco for QANTAS Airways, Bangkok Base, Thailand - Responded to the need of passengers according to safety procedure on board. - Performed the excellently in-flight services and provided personal services to ensure the safety and comfort of airline passengers during flight. - Greeted passengers, verified tickets, explained use of safety equipment, and served food and beverages. SEP 1996 – DEC 1999: Guest Relation Assistant Manager TARATHAI Restaurant, Virginia, USA - Ensured customers the quality of food. - Presented to customer the service that would be highly satisfy and consistent on a daily basis.

MAR 1992 – MAR 1995: Part-time Exhibitor Daramitra Co., LTD., Bangkok, Thailand - Exhibited and presented to buyers the export good of Daramitra Co., LTD. SEP 1993 – JUN 1994: Assistant Tour Guide Seatran Travel Co., LTD., Bangkok, Thailand - Showed local and international tourist around several islands in the Andaman Sea for a cruise line. MAR 1991 – JUN 1991: Research Assistant GF Special Helps Program, Khon Kaen, Thailand - Designed questionnaires, interviewing, collecting data on, and analyzing conditions of underprivileged people in rural areas. - Wrote and sent report essays to head of GF Special Helps Program

JOURNAL ARTICLE 1. Thipsingh, Sirimonbhorn. 2015. Creating a Network of Youth in Sustainable Tourism Development in the Greater Mekong Sub-region Case study: Nakhon Phanom,Thailand and Khammouan, Laos PDR. Procedia -Social and Behavioral Sciences, Volume 195, p. 1573 – 1582.

CONFERENCE PROCEEDING 1. Thipsingh, Sirimonbhorn. 2015. The Decision to Study in a Program of Tourism and Hospitality Industry at a Small Suburban University Case Study: Nakhon Phanom University. Thailand. Proceedings of the National Conference on Thailand, China, and The Asia-Pacific in the 21st Century, Bangkok, Thammasat University, p.126 – 152. RESEARCH REPORTS 1. Thipsingha, Pornpun and others. 2005. Homestay Tourism Development with

Isan Herbal Wisdom Heritage Case study: Ban Chiang Hian, Khwao Sub- district, Muang District, Mahasarakham Province. Mahasarakham, Mahasarakham University. 2. Thipsingha, Pornpatra and others. 2006. Development and Management of Community Spa: A case Study of Chiang Hian Village, Khwao Sub- district, Muang District, Mahasarakham Province. Mahasarakham, Mahasarakham University. 3. Thipsingh, Sirimonbhorn. 2012. The Decision to Study in the Tourism and Service Industry College, Nakhon Phanom University. Nakhon Phanom, Nakhon Phanom University. 4. Thipsingh, Sirimonbhorn. 2013. Attitude and Guidelines for Creating a Network of Youth and Students towards the Development of Tourism in the Greater Mekong Sub-region. This project is support by Greater Mekong Sub-region Study Center, Nakhon Phanom University (GMSC-NPU). RELERVANT EXPERIENCE IN RESEARCH - Collecting Data Sub-team Leader in the project of German Research Foundation (DFG) for interviewing rural households in Nakhon Phanom during April to May 2013 The project was executed jointly by Leibniz University Hannover, Germany and Nakhon Phanom University.

CERTIFICATES March 2000: QANTAS Certificate of Achievement in Cabin Crew Longhaul Initial Course April 2000: QANTAS Certificate of Completion in Oversea Based Adecco Flight Attendant Development Program February 2001: QANTAS Statement of Completion in Level II Flight Attendant Adecco and QANTAS February 2001: Certificate in Recognition and Appreciation for In-Flight Excellent Service August 2001: QANTAS

Statement of Completion in Understanding Cultural Differences- Japan July 2003: ATC by IATA Certificate of Training in Ticketing and Reservation September 2003: The Association of Researchers in Social Science Certificate in Writing an Abstract in Research Essay Class 2 November 2003 : TAT and ICCA Statement of Completion a one-day ICCA Education Program in “Making the Difference: Professional Growth Opportunities in the Meeting Industry” December 2003: Faculty of Oriental Medicine, Rungsit University Certificate of Completion in Spa Manager Course January 2005: AMADEUS Letter of Completion in Basic Reservation Class March 2005: Ministry of Public Health Certificate of Spa Management

SKILLS Computer Skill Level Years practiced MS Word, MS Excel, Power point Good More than 10 years SPSS Average 4 years LANGUAGES Language Level English Great Thai Mother Tongue

REFERENCES Prof. Dr. La-orsri Sanoamuang, Dean, International College Khon Kaen University. Address: 8th-9th Floor, Information Center Building, Khon Kaen University, Khon Kaen 40002 E-mail: [email protected]