Tuesday, July 14, 2009 • CHICAGO

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REAL FACTS : REAL NUMBERS : REAL KNOWLEDGE Page 16 • Cognotes Tuesday, July 14, 2009 • CHICAGO NEH and ALA Announce New “We the People” Bookshelf on “A More Perfect Union” The National Endowment for the (K-12) libraries across the country. Ap- for reading levels from kindergarten plications will be accepted September 8, to twelfth grade. The theme “A More Humanities (NEH) and the ALA Pub- The collection of classic books for lic Programs Office will present a new 2009 through January 29, 2010. Perfect Union,” invites reflection on the young readers will be awarded to We the People Bookshelf on the theme The We the People Bookshelf on idea of the United States as a “union,” a “A More Perfect Union.” Following an “A More Perfect Union” consists of One as well as a Many, just in time for 4,000 public and school (K-12) application process, the collection of 16 books in English, plus the option library programs observing the sesqui- libraries across the country. classic books for young readers will of Spanish translations of selected centennial of the Civil War. be awarded to 4,000 public and school titles, and includes works appropriate The Bookshelf will include bonus materials to appeal to audiences of all ages: a DVD edition of The Civil War, the award-winning documentary by Ken Burns, including the rights to show the series to public audiences; the companion book to The Civil War; and Declaring Independence: The Origin and Influence of America’s Founding Document, edited by Christian Y. Dupont. For a preview of the titles included in the We the People Bookshelf on “A More The online language Perfect Union,” plus more information on submitting an application, visit the learning system ALA Public Programs Office Booth for libraries. (#3254) or the NEH Booth (#2958). The Bookshelf award is part of the NEH’s We the People program, which supports projects that strengthen the teaching, study and understanding of American history and culture. Since Using an easy-to-follow interface, Stop by booTh #4827 for an interactive 2003, the NEH, in partnership with deMo and a refreShing Mango SMoothie! ALA, has awarded 13,000 We the Peo- practical conversations, and audio ple Bookshelves to public and school li- from native speakers, Mango is braries. Applications are peer reviewed by volunteer public and school librar- the easiest way for your patrons ians. Libraries are then selected by to learn a foreign language! www.mangolanguages.com the NEH with recommendations from ALA. For more information, visit http:// publicprograms.ala.org/bookshelf. TIP-PROOF Book Ends US Patent No. D540,859

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ALA Cognotes Ad.indd 1 5/21/2009 11:59:34 AM Tuesday, July 14, 2009 • CHICAGO CHICAGO • Tuesday, July 14, 2009 Cognotes • Page 17 YALSA Offers More than $35,000 in Grants for Conference, Research and More The Young Adult Library Services public or school library to enable them dren’s, young adult and adult books, For more information about these Association (YALSA), a division of the to attend the Annual Conference for videos, CD’s and audio cassettes for awards or for additional lists of recom- American Library Association (ALA), the first time. review. YALSA and the cooperating mended reading, go to www.ala.org/ offers more than $35,000 in grants and • BWI/YALSA Collection Develop- publishers offer one year’s worth of yalsa/booklists. For more information awards to YALSA members each year. ment Grant. This grant awards $1,000 review materials as a contribution to a about YALSA, please contact us via Applications for the 2010 awards are for collection development to YALSA library in need. The estimated value of e-mail, [email protected]; or by phone at due Dec. 1, 2009. YALSA members can members who represent a public this collection is $30,000. 1-800-545-2433 ext. 4390. use the awards to attend ALA Annual library, and who work directly with Conference for the first time, start a young adults ages 12 to 18. It is funded research program, add to their library’s by Book Wholesalers, Inc. collection, and much more. • YALSA/Greenwood Publishing The Age of Web-Centric Computing “These grants are available to help Group Service to Young Adults Achieve- www.moderro.com and reward members, and I hope every ment Award. This grant of $2,000 is member will consider applying,” said funded by Greenwood Publishing and YALSA President Sarah Cornish Deb- recognizes the national contributions raski. “It’s an important way for YALSA of a YALSA member who has demon- to invest in its members and librar- strated unique and sustained devotion ies. And, as libraries face diminished in two or more of the following areas Internet Computer for the Library budgets in these tough times, they can to young adult services: promoting provide crucial opportunities.” literature or programming for young The deadline to apply for the follow- adults, conducting and publishing re- Virus Free Computing Easy Management ing grants and awards is December 1, search about young adults, mentoring Small 2009. To learn more or apply, visit www. other professionals in the field, or for Plug-and-Play Moderro Browser OS ala.org/yalsa, and click on “Member notable efforts in the work of the Young Reliable Awards and Grants.” Adult Library Services Association. The Green Whisper-Quiet Operation • Baker and Taylor/YALSA Confer- purpose of the cash award will be to en- Secure ence Grants. Funded by the Baker and able the recipient to further his or her Space-Saving Design Advanced Solid-State Design Taylor Company, two grants of $1,000 good work in the field of young adult Quick Launch Built-In Internet Access Control each are awarded to librarians who librarianship. work directly with young adults in a • MAE Award for Best Teen Litera- ture Program. The MAE Award, which replaces the Sagebrush Award, is designed to honor a member of YALSA Thank You who has developed an outstanding to Our Sponsors reading or literature program for young adults. The award provides $500 to the Through the generosity of our winner and an additional $500 to the sponsors, Conference Services is winner’s library. The award is made proud to bring you yet another possible through the Margaret A. Ed- spectacular Annual Conference! wards Trust. • Frances Henne/YALSA/VOYA Diamond Sponsors Research Grant. The Henne grant in- Gale, A Cengage Learning creases this year to offer $1,000 of seed Company money for small-scale projects that will Shuttle Buses encourage research that responds to the ProQuest CSA YALSA Research Agenda. Funding is Scholarship Bash provided by Scarecrow Press. Visit us in Booth 930 Verizon • Great Book Giveaway Competition. Gaming Pavilion Each year, the YALSA office receives Enter into a free Xpack drawing! Ruby Sponsors more than 1,200 newly published chil- DEMCO Book Cart Drill Team Championship FILM MOVEMENT PRESENTS... 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BUYE Page 18 • Cognotes Tuesday, July 14, 2009 • CHICAGO Library Support Staff Certification As Hurricane and Tornado Seasons Bring Program Moves Toward January Start Crises, AASL Reminds School Libraries The Library Support Staff Certifica- Management; and Youth Services. tion Program (LSSCP) has been work- Two assessment methods will be of the Beyond Words Grant ing for a year and a half to develop a na- used to determine if LSSCP candidates The Beyond Words grant, spon- in the Midwest and South. Able to tional, voluntary certification program achieve the competency sets. One will sored by national discount retailer restore much needed supplies to for library support staff. Work so far has be through a process that will allow Dollar General, targets public a devastating situation, another included developing nine competency continuing education providers to sub- school libraries nationwide that recipient wrote, “As I have said sets for academic and public libraries; mit courses on the competency sets for have suffered material losses be- many times, we are so grateful for an assessment method to determine if approval. Once a course is approved, cause of a major disaster. Funds the grant. It was the beginning of candidates have achieved the compe- LSSCP candidates who pass these are for purchasing books, media, our recovery. We now have approxi- tencies; and policies and procedures courses will receive credit for that com- and/or library equipment that sup- mately 7,500 books, 26 new comput- to govern the program. Currently, the petency set. Another process will allow port learning in a school library ers, 10 LCD panels, and five mobile program is not designed for school or LSSCP candidates to submit a portfolio environment. projection carts which include a special library support staff. demonstrating their understanding and To date, Beyond Words has is- digital projector, document camera, LSSCP has made sufficient prog- ability to perform the competencies in sued grants to 96 school library me- DVD/VCR player, and speakers. The ress to plan for launching the program a competency set. Candidates may use dia programs, totaling more than only insurance money we used in the in January, 2010, a year earlier that prior learning from work experience in $836,000. One recipient noted in a library was for the mobile projection scheduled, assuming the ALA-APA preparing a portfolio. thank you letter to Dollar General, units. Beyond Words was our first Board of Directors approves the pro- Policies established to govern the “Our students are excited about the grant and it gave us hope! Thank gram at the ALA Annual Conference. program include: new titles purchased with the grant you so much!” The LSSCP Advisory Committee, •• candidates must have at least one money. They have actually waited Only public school libraries are composed of representatives of six ALA year’s experience in any kind of library at the door before school in order to eligible for the grant, however, Divisions, the Library Support Staff In- •• candidates must have a high school check out a book. I have never had AASL membership is not required terest Round Table, the ALA Committee degree or its equivalent that happen in all of my 18 years at to apply. The school must be located on Education, and the Western Council •• candidates will have four years to this school. What a wonderful thing within 20 miles of a Dollar General of State Libraries has developed nine complete the six competency sets, to see students reading just be- store, distribution center or corpo- competency sets. Three of the nine either through approved courses or cause! Thank you, Dollar General.” rate office. Individual awards are competency sets will be required of all portfolios Many of the recipients of these for $5,000 to $15,000. The amount LSSCP candidates. They are: Founda- •• LSSCP certification is valid for five grants were victims of the devas- awarded is based on the level of tions of Library Services; Communica- years tating 2005 hurricanes, Katrina destruction and/or hardship the tion and Teamwork; and Technology. •• There will be a recertification pro- and Wilma. Since that time, these library has suffered. More informa- Candidates must complete three of the gram but the details are not yet grants have gone to victims of more tion about the Beyond Words Grant remaining competency sets. They are: determined. recent storms along the gulf coast, is available at www.ala.org/aasl/ Access; Technical Services; Reference Interested persons may follow the as well as flood and tornado victims disasterrelief. and Information Services; Adult Read- progress of the LSSCP on its website ers Advisory Services; Supervision and at www.ala-apa.org/lsscp.

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Cognotes Ad 6-09.indd 1 6/24/09 5:27:20 PM Tuesday, July 14, 2009 • CHICAGO CHICAGO • Tuesday, July 14, 2009 Cognotes • Page 21 Soul of a People: Writing America’s Story in the Works Progress Administration Federal Writers’ Project Guidebooks By Frederick J. Augustyn, Jr. about the Windy City as a reminder of Martin Dies of Texas, Chair of House interviewed, as were Civil War veter- The Library of Congress how the arts can continue to inform life. Un-American Activities Committee ans. Marginalized groups of American Narrated by actor Patricia Clarkson was especially suspicious of the more Indians also had important aspects of The ALA Public Programs Office with commentary by widely published realistic, less embellished America that their culture recorded. These resources picked Sunday, July 12 as the date American historian Douglas Brinkley the guidebooks often detailed. But, ac- remain in the archives even when they for the premiere screening of Part 2 of of Rice University, the film relates the cording to Brinkley, the books made did not then make it into published for- the National Endowment for the Hu- story of a lesser known unit of the New people proud of where they were from. mats. As Tom Phelps, Director, Division manities funded documentary Soul of Deal’s Works Progress Administration They were “ironically attacked for be- of Public Program at NEH reminded a People: Writing America’s Story set (WPA) designed to provide work for ing anti-American when, in fact, they the audience after the screening, “cul- to roll out officially on the Smithsonian some unemployed white collar person- showed an orgy of Americanism.” ture was happening” during the 1930s, High Definition Channel over Labor nel. In the Federal Writers’ Project When federal funding disappeared as it is now, and needed to be captured Day week-end. It is the product of Spark (FWP), over 6,600 “writers” which in- after four years, the volumes then for posterity. Media, an enterprise based in Washing- cluded published authors, newspaper remaining to be published neverthe- Librarians will be happy to know ton D.C. which specializes in documen- people, librarians, teachers, and in less trickled out, thanks in part to the that, although Smithsonian HD is taries focused on social change. Andrea some jurisdictions, virtually anyone determination of Henry Alsberg, the currently a premium channel, it is Kalin, founder and President of Spark, who could operate a typewriter, con- head of FWP. Most important among scheduled to become part of basic cable was on hand to introduce “Young Chi- ducted research, often through direct the project’s accomplishments were at some point. A DVD version of this cago Authors,” an ensemble of perform- interviews, for guidebooks for their the life history interviews providen- documentary will also appear. Soul ers reciting contemporary slam poetry respective states and the District of tially done before many participants of a People: The WPA Writers’ Project Columbia. Although some of the initial in previous events had passed from Uncovers Depression America (Wiley, compositions were amateurish and re- the scene. Thousands of former slaves 2009) by David Taylor is the companion The Library quired considerable editing, the FWP who were still alive in the 1930s were book for the documentary. included many who would gain fame Story of for their wordsmith abilities. Among them were Richard Wright, Zora Neale Innovation Hurston, John Cheever, Studs Terkel, Mark Your Calendar and a few writers of lesser renown such 2010 Midwinter Meeting 2011 Midwinter Meeting By Regan Brumagen, Corning as Vardis Fisher (author of the Idaho Boston, MA San Diego, CA Museum of Glass, NY guide, the first published in the series) January 15–20, 2010 January 7–11, 2011 and Jim Thompson (author of the Okla- Imagine a library full of color, cut- homa guide, the last of the series.) 2010 Annual Conference 2011 Annual Conference ting edge technology, great coffee, At times the FWP was controversial Washington, DC New Orleans, LA books, music, games, people and life. because of the left-wing sympathies June 24–30, 2010 June 23–28, 2011 Does this sound like one you’d like to of some in its employ. Congressman visit? Attendees at the “Make Stories, Tell Stories, Keep Stories” program, sponsored by the Library and Infor- mation Technology Association (LITA) toured this library, with guides Erik Boekesteijn, Jaap van de Geer, and Geert van den Boogaard from the DOK Visit H.W. Wilson Booth #2811 Delft Public Library. The DOK staff members told the story of their journey from New York At the Wilson Booth Theater: City to Monterrey, California on their way to the Internet Librarian Confer- ■ ence. They documented their travels WilsonWeb CX Edition on film, stopping along the way to ■ Art Museum Image Gallery interview library staff from twelve dif- Art Museum Image Gallery ferent libraries, and seeking out stories ■ Cinema Image Gallery of innovation and dedication to include in their documentary. ■ Biography Reference Bank DOK staff illustrated their own innovative institution, giving a virtual ■ Middle & Junior High and tour of the Delft Public Library. They described the vision of the library as Fiction Core Collections a cultural center that celebrates its “most important collection…people.” The DOK uses an open, colorful inte- rior, coffee bar, moveable bookshelves, and innovative technology to entice patrons to make the library their own. They have pioneered a touch table on which patrons can place their library cards, and immediately access images from the Delft city archive which relate to their names or addresses. The DOK director emphasized the Drawing for a Luxurious Gift Basket! importance of having library staff who understand that life changes such as technology changes and joked that it helps if they “look like George Clooney,” too. The session concluded with a book H.W. Wilson Less Searching, More Finding signing of ShanachieTour: A Library www.hwwilson.com Road Trip Across America. The book, Toll Free: 800-367-6770 • Tel: 718-588-8400 Fax: 718-590-1617 or 800-590-1617 REGISTER FOR A FREE TRIAL written by the three DOK presenters, E-mail: [email protected] www.hwwilson.com/trial is packaged with the documentary.. Page 22 • Cognotes Tuesday, July 14, 2009 • CHICAGO Oregon Librarians Show Success Models for Libraries Serving Older Adults By Frederick J. Augustyn, Jr. an aging population does have require- programs as those on: aging and spiri- Audience members suggested: arm- The Library of Congress ments that some others do not share. tuality; helping your aging parent (with chair travel programs (with volunteers Sharing resources and efforts works well organizing and paring down mementos); showing slides); combining a field trip ALA’s Office for Literacy and Out- with organizations addressing similar book-to-action (combining intellect with with a discussion of a book related to the reach Services (OLOS) on Monday, populations. Both Salisbury and Elder performance by following up a discussion venue held onboard the bus; beauty tips July13 presented a panel of two librar- highlighted Life by Design Northwest, of a book with a group volunteer experi- for all ages; and yoga and tai chi classes ians relating their own stories and ask- a life-planning resource organization, ence linked to its topic.) She emphasized (often self-selective by age). ing for “shout outs” from members of which itself maintains corporate part- the importance of having a good speaker. Salisbury concluded with reference the audience to provide other examples nerships with AARP, Hands on Portland, Since many experts write better than to one guide to assist planning library of how best to address the needs of the and Express Employment Professionals they present in person, older adults with programs for older adults—The Third cohort variously described as “older” (a temp placement agency.) limited time and other options might Chapter: Passion, Risk, and Adven- or “midlife” adults. Jane Salisbury of Elder, quoting writer Jill Fixler be alienated by poor programs, even on ture in the 25 Years After 50 by Sara Multnomah County (OR) Library and Friedman, underlined that volunteers worthy topics. Lawrence-Lightfoot. Abigail Elder, a former Multnomah col- are essential, but they do not just con- league currently at Tualatin (OR) Public stitute free labor, many seeking to fine Library, agreed that “baby boomer” is a tune their professional skills. debatable term that probably is too lim- At Elder’s current library, volun- iting. Those born after 1964 either have teers do approximately 80 percent of or may eventually evince similar inter- the shelving. But she mentioned other, ests and needs and the advertisement equally valuable contributors such as of library programs by subject interest, consumer advisor volunteers and activ- such as, classic rather than boomer ist volunteers, those attracted to librar- films, will prove to be more effective and ies as “social justice centers” who wish sustainable. Salisbury noted that, since to replicate their earlier involvement, many in what usually is termed the in the civil rights or peace movements, boomer generation are in denial about in another format. Since labor unions aging, it is perhaps not a good idea to often restrict volunteers from doing the employ terms as seniors or silver. regular work that paid employees per- The panel focused on partnerships form, those who appreciate time-limited and sustainability regarding activities “episodic opportunities” can engage in: for the over 50 or “prime-time” set. We teaching citizenship classes; cutting are moving from a three to an unprec- coupons; teaching ballroom dance; lead- edented four generation society, with ing book discussions; and delivering Best selling author Neil Gaiman autographs a copy of his John Newbery all its challenges. The current economy materials to the home-bound. These Medal-winning The Graveyard Book for Danielle Rill, Cuyahoga County means that many of those who might volunteers provide assistance in car- Public Library, Cleveland, Ohio, at the HarperCollins booth as hundreds of previously (or who already did) retire rying out the library’s service mission. librarians line up to have their books signed. will want to remain in the workforce. But Salisbury noted some successful

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BBCAA_ALACognotes09_final.indd 1 6/25/09 9:46:21 AM Tuesday, July 14, 2009 • CHICAGO CHICAGO • Tuesday, July 14, 2009 Cognotes • Page 23 Beals Relates Powerful Story of Faith, Forgiveness By Stacy L. Voeller ney with libraries will challenge you 13 years of age, they gave us these the mob back, but after a while they Minnesota State University but you’ve got to get there no matter pieces of paper that your parents were got through. “Pretty soon all of us Moorhead what. Your journey is to tell people supposed to sign. I signed mine myself were called into the principal’s office how important the library is.” and turned it in.” While on a trip with and they were saying that they needed A musical performance by the While growing up Beals felt as if her family to Cincinnati, she had her to get us out of the school. One man award winning St. Ailbe’s Children’s “the burden of the country was placed first contact with white friends of said we might have to let them hang Choir and Dancers, opened Monday upon her shoulders. Central High their family. Beals wondered what one so we can get the other eight out. morning’s Association for Library Ser- the big deal was because “they had Another man said, ‘I’m a father, we vice to Children (ALSC) Charlemae the same doilies as her grandmother can’t do that; how would you choose?’” Rollins President’s Program. Melba and served the same food.” Beals later saw that same man and Pattillo Beals has authored best- She recalled that on the evening she thanked him for giving her a ride selling books including Warriors Don’t news one night, Walter Cronkite an- home from school that day and they Cry: A Searing Memoir of the Battle nounced that there would be 16 stu- hugged each other. to Integrate Little Rock Central High dents to go to the high school in Little Beals had to leave Little Rock School, White is a State of Mind: Free- Rock. Her father said to her mother, to live with her adopted family af- dom is Yours to Choose, and Expose “you know they’re talking about your ter that year because there was a Yourself: Using the Power of Public daughter.” $10,000 bounty placed on her if she Relations to Promote Your Business When she arrived at the school on were turned over to the Ku Klux Klan and Yourself. that very first day, “[segregational- alive, $5,000 if she were already dead. In 1957, Beals and eight other black ists] noticed me and my mother and But even after everything she went students faced the wrath of segrega- said ‘we don’t have to go across the through that year, Beals has no ha- tionists and the Governor of Arkansas street, we got niggers to hang right tred in her soul.“If you hate, it’s like to become the first black students to here.’” Beals recited the 23rd Psalm sucking a lemon. You are the one left enter Central High School. The civil and The Lord’s Prayer out loud, and with the bitterness. Look at the life rights battle which erupted rocked miraculously they escaped the crowd I’ve had. My father would always look this country, put the world on edge, that had gathered outside the school. at me and say don’t ever forget, you’re and set her life forever on a differ- “Each day after we arrived at the never less than my daughter.” ent course. In 1998, for their courage Melba Pattillo Beals keynotes the ALSC school,” said Beals, “they separated Martin Luther King once said to and self-sacrifice, the Congress of the Charlemae Rollins President’s Program. us and all nine of us were in different her, “Melba, don’t be selfish. You’re not United States awarded the Little Rock places.” Beals was on the third floor doing this for you, you’re doing this for Nine America’s top civilian honor, the School was this huge building with a of the school. The teachers were not a generation yet unborn.” Even with Congressional Gold Medal. beautiful water fountain in front of it. prepared, everyone was in jeopardy. this great responsibility and the chal- Beal’s own mother was a librar- When the whole issue came up of go- One day, her teacher kept telling her lenges she has faced, Beals’ faith has ian, so she expressed “how especially ing to Central High School, they said not to go near the window, but she kept her strong. She ended her speech wonderful it is to be in the presence of who lives in the neighborhood and I wanted to see what was happening. with the words, “Love is the answer. librarians and this association. When said ‘I do.’ When I raised my hand at There were sawhorses outside to keep The God in me sees the God in you.” I lived in Little Rock there was no escape, no path, so I lived in books. Every September she set me on the dining room table and she put the books there and I got to crease them. Don’t mistreat books, don’t ever write in them, treat them with respect she always said.” Today, her office is in the back of the library. A visitor recently commented to her that she “went Blackwell from the back of the bus to the back of a library.” Beals loves being there because “every single day I teach I get Digital Services to walk through the library and see all the brand new books and I get to crease the books and I get to say put Your Gateway to the Ebook Marketplace that aside for me.” In recounting her memories of Central High School, Beals said it was Blackwell partners with “kind of a closed cage. It limited what • EBL I could do with my life and where I could go. The library was one place • ebrary I could go. My life has been fraught with challenge, and the challenge has always been met with hope. Your jour- Stop by Blackwell booth 2420, to help you better understand the workings of our various partners’ platforms.

Congratulations Blackwell will be hosting live presentations, run by representatives Authority Control of ebrary and EBL. If you are curious to know more about these Interest Group on aggregator partners, and get a glimpse at their platforms, we invite 25 Years you to stop by and see for yourself. No reservations are necessary. In honor of the 25th anniver- sary of the LITA/ALCTS Author- ity Control Interest Groups, past and current chairs, Dr. Barbara Tillett, Mary Mastraccio, Sandra Roe, Linda Ballinger, and Edward Swanson cut a celebratory cake at their Sunday afternoon meeting. Page 24 • Cognotes Tuesday, July 14, 2009 • CHICAGO Tips on Dealing with Challenging Library Patrons By Miranda Johnson, University for those that we can’t.” Perhaps the • Avoiding “no” signs—People will record of you returning these books.” of Maryland, College Park most overlooked method of preventing only read one or two signs, put up the rather than “You didn’t return your difficult issues is creating a positive most important “no” signs and try to be books,” you will become the patron’s Dealing with challenging library pa- library environment. Willis mentioned positive with your wording. partner rather than the enemy. trons is sometimes a very difficult task. the “broken window theory,” the idea • Utilize a secret “shopper”—These • Apologize —“I am sorry” goes a long On Saturday July 11, the Staff Organi- that “once people see that something ‘under cover’ patrons can help you identify way. Saying I am sorry doesn’t have to zations Round Table (SORT) hosted a is wrong, they assume it’s OK to make issues that could become problems with mean you were wrong, just that you are talk by Mark Willis, the author of Deal- it worse.” Willis suggests, “As soon as actual patrons. At Willis’s library they sorry the patron does not feel satisfied. ing with Difficult People in the Library. you see a mess, address it right away, learned that tone of voice, attitude, and • Ask for feedback —After an epi- Willis began the talk by emphasizing it’s your way of saying ‘we enforce social body language are what really matters. sode ask a coworker to tell you how you that libraries should work to “prevent order here.’” • Never let it get personal—If you dealt with the situation and how you issues that we can and be prepared Some other tips included: can say “The computer doesn’t have a might improve for the next time.

McTighe’s “backwards design” model Audience to show how we can incorporate as- » from page 1 sessment throughout the design and but it can’t go the other way.” teaching process. One does not need to be an educa- Woodard presented information on tional researcher to do assessment. student-centered learning. As teach- Classroom assessment is ongoing, ers, Woodard said “we need to pay small-scale assessment that is instruc- attention to the knowledge, skills, at- tor-driven and student-focused. In order titudes, preferences, and beliefs that to improve our effectiveness, we have to learners bring to the educational set- give students feedback. If you do not, ting.” We need to focus on the student Hinchliffe said, “People will believe they instead of the long list of databases are doing it right. The problem is, they and books that we think they can’t live might not be…I would argue that mis- without. “We’re not covering content informed is worse than naïve.” When but using content to help the students we aren’t constantly assessing our learn by applying it.” We should also teaching and student learning, then we incorporate a variety of learning styles sometimes allow our teaching to become into our instruction sessions, both rote, and “the only time we change what those that students prefer and those we’re doing is when a vendor changes that will challenge them. Woodard an interface.” She used Deb Gilchrist’s also stressed the importance of giv- Michael Nolen, Dallas, Texas, takes on his son Michael Jr., 6, in a game of chess at information literacy instruction as- ing students something active to do the Highsmith booth in the Exhibits Hall. sessment framework and Wiggins and besides taking notes—“how can you give them opportunities to think?” she asked. One of the biggest problems that instructors face is trying to moti- vate their students. Woodard indicated that “the more we know about them as individuals and as a group of students, the better we’re going to be able to design instruction to help them” and get them invested in the material. Antonelli discussed teaching as performance and showed how theatrical techniques in the classroom can benefit students. She demonstrated how body position, gestures, and movement “can speak for you whether your mouth is moving” or not. Participants did some vocal warm-ups and learned how to low- er the pitch of their voice. She showed how pauses can take the place of awk- ward “ums” and “uhs” while speaking and urged instructors to change the tone of their voice—“your voice is an instrument, so play it!” The classroom is our stage as instructors, and we can use many of the same techniques to capture our audience’s attention. We can break the fourth wall by moving through instead of staying at the front of the classroom, we can use props such as books and journals to capture focus, music can create an instant mood when students come into the classroom and also serve as a convenient cue to start class. Our costumes are also important and can affect how we feel about our- selves and how students see us. And of course, we should always do a rehearsal to make sure our equipment works before class starts! The handout and PowerPoint from this presentation are available at http://fleetwood.baylor.edu/lirt/ program.html. Tuesday, July 14, 2009 • CHICAGO CHICAGO • Tuesday, July 14, 2009 Cognotes • Page 25 The Secret Life of Our Data By Kay Ikuta, Inglewood expertise. She believes in the expres- Public Library sion “secret of data.” Coney pointed out the places where we unintentionally On Saturday afternoon July 11, give information: schools, libraries, RUSA’s (Reference and User Services banks, etc. An active “data broker” may Association) Sharing and Transmitting then gather and sell the information Access to Resources Section’s (STARS) to employment screening firms (e.g. Legislation and Licensing Committee ChoicePoint), federal, state, and local presented a program about the lack of law enforcement agencies, and online privacy of patrons’ information in the businesses. digital age. The Fair Information Practices Act Andy Dale, a software engineer in tries to protect consumers by stating authentication and identity manage- that the system cannot be secretive, ment for OCLC, calls himself a “pri- that it must be voluntary to partici- vacy and digital identity nerd.” He said pate, and that you must reveal how that libraries collect numerous data the data is to be used. Consumers about their patrons including names, have the right to change the data and physical addresses, email addresses, all efforts should be made to protect Best-selling author Lisa Scottoline makes her Auditorium Speaker Series fine payment history, branch prefer- the data. presentation Monday. ences, class signups, etc. “Libraries are Stacy L. Voeller, associate profes- building identification systems, trying sor and electronic resources librar- President Obama made the promise to make them tamper proof to protect ian at Minnesota State University Blanton of transparency and openness as key their privacy.” Moorhead, studied 30 institutions » from page 1 for his new administration. According Data is acquired from direct patron and their privacy policies. She found Awareness Program run by the FBI to to Blanton, “we have Obama with his registration and institutional system that most state statutes indicate that investigate people with foreign sound- commitment to transparency, and now integration. It is often used in resource library data is confidential. Voeller ing names, and how when librarians he’s sort of backtracking on that. While sharing for ILL, shared circulation sys- gave the necessary elements for writ- complained about it, the FBI then the Obama administration did release tems, or consortia borrowing systems ing a confidentiality policy: notice and started investigating them. He also the torture memos, it would not release said Dale, and he pointed out that openness; choice and consent; access by discussed “challenges to National the photos. In that, Obama received a in ID security those areas that staff user; data integrity and security; and Security Letters and how Library score of 50 percent, which would mean can control are more dependable and enforcement and redress. Connection heroes like Gonzales will he flunked. But, compared to the prior trusted by users. Voeller noted Guidelines for Devel- go down in the annals of First Amend- eight years, he’s passing with flying col- Lillie Coney, associate director of the oping a Library Privacy Policy avail- ment cases because despite the gag ors. Torture memos are the beginning Electronic Privacy Information Center able from ALA as a good resource and rule, people like Gonzales spoke out of the process of maximum proactive in Washington, D.C., is often asked to encouraged librarians to know the ALA and pushed back the government and disclosure.” appear before Congress to offer her Code of Ethics. won.” Between the years 2003-2005, there were 143,000 open-ended Na- tional Security Letters issued with only one valid terrorism-related (material support) conviction. Blanton also supplied several in- stances in which being open and talking about what was happening could have prevented catastrophes from happening. Had the “FBI agents in Minnesota who caught Moussoui publicized his arrest, the agents in Arizona who had Earn your reported strange activity at a flight school there would have made the connection and made arrests there, too. After publicizing information about the Unabomber, Ted Kaczynski’s brother MLIS degree read the article in the Chicago Tribune and knew it was his brother and turned Without leaving your home or current job him in. The Washington D.C. sniper is another example. They caught him by getting a good description of the car, and Researcher an assistant state’s attorney chose to Cataloger link it to the media, and within an hour a trucker called him in and a S.W.A.T. Archivist • Fully online distance learning MLIS program team came and got the sniper. What Storyteller caught these people, secrecy? No, the Librarian • Executive MLIS cohort program, designed release of information was what did. Webmaster Are we really safer in the dark?” Internet trainer for experienced library managers In a telling example, Blanton showed Library director an email from Colin Powell. Duplicate Records manager Students in our Executive MLIS program take part in copies of the email were on the projec- Teacher-librarian short residencies, complete online courses, study with a tion screen and had been gone over by Database designer small group of other library managers, and prepare to the same person who was crossing out Information broker take on new leadership roles. information that was considered sen- Reference librarian sitive. With two large blocks crossed Library branch manager • San José Gateway Ph.D. Program off in each copy of the email, Blanton Instruction librarian discovered that when they were put Literacy specialist together, really only one sentence was Information architect crossed off in both of the copies. Blan- Knowledge manager Conveniently located everywhere ton said this proves how subjective the Information specialist veil of secrecy is. Digital assets manager http://slisweb.sjsu.edu Page 26 • Cognotes Tuesday, July 14, 2009 • CHICAGO Literacy for ALL: Advocacy, Libraries, and Literacy By Kay Ikuta, Inglewood Dale Lipschultz, and Sandy Newell, Moline (IL) Public Library partnered to help the homeless in the Charlotte Public Library State Archives of Florida & current with the local community college for area.” Chair of ALA’s Committee on Literacy. weekly classes at the library with Robin Osborne of Westchester On Sunday morning July 12, dedi- The impetus for this call to action laptops. County Public Library talked about cated literacy advocates met to spread was an April 2009 webcast highlight- Margo Fesperman of Mecklenburg collections for the students, and how the word and learn more about how ing the winners of The America Dream County (NC) Sheriff’s Office conduct- “a 2001 LSTA grant funded creation of to teach reading and its related skills. Starts @ Your Library grants. There ed a program with the motto “Fight a website for New York area libraries ALA’s Office for Literacy and Out- were 600 registrations for the webcast, Crime with Literacy where incarcer- to provide links to health, education reach Services (OLOS) presented the but questions like “How to deliver ESL ated fathers read to their children and technology sites. The result was program, led by their Literacy Officer, services, how to deliver prison literacy, ages five years and younger. Several ‘Firstfind.’ Another new website for and how to do collection development?” book clubs were formed along with adult learners called ‘Learner Web’ was remained. vocational training and ESL tutor- funded by the Institute for Museum Several winners of this grant told ing.” Kelly Czarnecki, a librarian at and Library Services (IMLS), where Exhibitor News their stories throughout the program. the Public Library of Charlotte and they can receive phone support and be Brenda Brown of Chandler (AZ) Public Mecklenburg County, “used technol- connected to a tutor.” These listings are paid advertise- Library received an award to do GED ogy education with her young adults. Literacy advocates can learn more ments. preparation, and “conducted twenty- They went on Second Life to become about the subject at http://www.ameri- Express Lane (Booth 4234) is the one ‘TalkTime’ sessions with 1,327 avatars to express themselves, and candreamtoolkit.org and http://www. cost-effective, fully functional solution participants.” Christina Conklin of are currently creating lyrics for a song buildliteracy.org. for convenient self-service in your library using a PC or Mac workstation—no special hardware required! Integrated with Innovative Interfaces’ Millennium conference Tip: Take your time ILS, Express Lane provides check out, And I No one I don’t I’ll be renewal, patron-record access, holds We’re don’t Two is taking want to crouched management, barcode or RFID integra- late! want to seats in attendance. miss the back here, tion, and more. See Express Lane at the stay until the front beginning! row! playing my Innovative Interfaces booth (#4234). the end. DS. Library Automation Technolo- gies (Booth 1240) features the allCIRC DVD dispensing solution by LAT. Watch how the allCIRC safely and securely provide DVDs on demand to your patrons, while allowing them to check out all material at one location. Booth 1240 LAT! © Bill Barnes & Gene Ambaum “Reader’s Advisory,” the latest collection, debuts @ booth 1854 www.unshelved.com Tuesday, July 14, 2009 • CHICAGO Poetry in Motion

Cognotes Ad Specs: at University of Nebraska, Lincoln

Ad size: 9.625” x 14” No bleeds/use a box So set doc size is set to 9.75 x 14.25 Challenge: Expand discovery of rich special collections

Solution: Harvest data into Encore

Result: A single Encore search expands to include special collections, representing over 200,000 items

University of Nebraska, Lincoln created an unparalleled search experience for its users by integrating rich special collections into Encore. From farming history to the archives of poet Walt Whitman, users don’t have to know the information comes from four different databases and seven collections to get where they’re going. Now that’s poetry in motion.

Come see Encore at booth #4234! Encore

Inn vative www.iii.com i n t e r f a c e s